Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment.
 
Your Job Requirements:

• Graduate from an accredited school of nursing: BSN required
• Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire).
• Current RN license in the State of Texas or compact license
• Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area.
• Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.)

Your Job Responsibilities:

• Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered.
• Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift.
• Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit.
• Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit.
• Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures.
• Participates in department specific initiatives and process improvement projects.
• Participates in peer interviews and provide feedback for employee evaluations as requested by manager.
• Assists with occurrence investigations.
• Other duties as assigned.

Reports To: Nurse Manager

Direct Reports: None, informal oversight only

Physical Demands and Work Environment:
Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment.
 
Your Job Requirements:

• Graduate from an accredited school of nursing: BSN required
• Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire).
• Current RN license in the State of Texas or compact license
• Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area.
• Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.)

Your Job Responsibilities:

• Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered.
• Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift.
• Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit.
• Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit.
• Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures.
• Participates in department specific initiatives and process improvement projects.
• Participates in peer interviews and provide feedback for employee evaluations as requested by manager.
• Assists with occurrence investigations.
• Other duties as assigned.

Reports To: Nurse Manager

Direct Reports: None, informal oversight only

Physical Demands and Work Environment:
Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
In this role, the Customer Service Liaison will be responsible for providing exceptional customer service to all internal and external customers. This person is someone who is motivated and able to handle a wide range of customer service inquiries, takes the initiative in resolving customer issues, and helps navigate our patients and visitors while in our facility. Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:
• High school Diploma or Equivalent required

Your Job Responsibilities:

• Communicate effectively and professionally with patients, teammates, healthcare professionals, vendors, and visitors

• Assist with departmental locations, wayfinding, and handling a wide range of inquiries

• Assist with patient throughput

• Provided excellent customer service; cordially greets customers, anticipates needs, and willing to collaborate to provide the best patient experience possible

• Answers telephones, screens and routes calls to proper location

• Maintains a clean work environment

• Provides wheelchair assistance as needed when appropriate

• Ability to multi-task effectively

• High attention to detail

• Demonstrate computer literacy

• Effectively adheres to MHS policies, guidelines, and care commitments including confidentiality of all patient and business information

• Escalates issues to the proper person in a timely manner

• Maintain supplies and place order for additional supplies as needed

• Other duties as assigned

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Patient Care Technician professional assists with patient care to provide support services to the patient, nursing unit, and professional staff.

Your Job Requirements:

• Graduate from a certified nursing assistant program or certified medical assistant program
• Or 1 year experience as a nursing assistant in a comparable healthcare facility
• Or nursing student who documents completion of the first semester of the nursing program
• Or documented military experience as a medic/corpsman
• Or foreign nursing graduate not currently licensed to practice as a Registered Nurse in the U.S.
• American Heart Association Healthcare Provider Basic Life Support card required
• High school diploma, GED or equivalent work experience.

  Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Chaplain is to provide pastoral care to patients, families and staff .in an assigned clinical area and to participate in the Clinical Pastoral Education (CPE) program.

Your Job Requirements:

• Bachelor’s Degree, Masters of Theology or Equivalent, or in the process of obtaining a Master’s Degree.

• Excellent written and verbal communication skills.

• Excellent interpersonal skills

Your Job Responsibilities:

• Participates in the Clinical Pastoral Education (CPE) program.
• Participates in the ministry of the department through sharing on-call duty.
• Participates in the ministry of the department by providing pastoral care, spiritual support, and emotional support to patients and families through regular rounding, clinical assignments and responding to all hospital codes.
• Assists in locating and contacting next of kin for patients arriving in ED via ambulance.
• Participates in the ministry of the department by facilitating, documenting and coordinating decedent care in collaboration with multiple hospital units.
• Provides grief support and counseling as appropriate to deceased’s family and friends.
• Provide staff support through regular rounding, organized support programs, and debriefings.
• Participates in other pastoral and administrative duties as assigned under the direction of the clinical manager.
• Collaborates with local religious leaders, chaplain volunteers, visiting clergy and spiritual caregivers.
• Other duties as assigned.

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

In this highly technical allied imaging professional position, you'll collaborate with a multidisciplinary team to provide the very best imaging services, which include ultrasound, CT scan, PET scan, interventional radiology, digital mammography, and nuclear medicine. The primary purpose of the position is to perform all the behaviors of the Staff Technologist and support staff. In addition, the Team Leader supervises, directs, and evaluates the activities of personnel. This individual plans, coordinates, and maintains the QA/KVI program for their assigned area(s) of responsibility as well as supervising and performing quality control testing of equipment and accessories used in the department.

Your Job Requirements:

• Graduate of an approved Diagnostic Ultrasound Program
• In addition to required entry level registries, the sonographer must demonstrate clinical competency in performance of abdomen, obstetric, and gynecologic, or vascular procedures
• Current Basic Life Support certification
• RDMS - Abdomen or OB/GYN or ARRT (S)
• RVT (ARDMS), VS (ARRT), or RVS/RCVT (CCI)
•  3 or more years of experience preferred

  Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Patient Care Assistant is to transport patients to and from the unit(s), and also provide other support services to the patients and professional staff.

Your Job Requirements:

•   1 year of healthcare experience preferred
•   Healthcare provider CPR certification required
•  High school diploma or equivalent

 Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

 

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

JOB TITLE:                                  PATIENT REPRESENTATIVE

DEPARTMENT:                           PATIENT CARE FACILITY

SUPERVISION RECEIVED:        REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED:      NONE

JOB SUMMARY:                         GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS.  SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1.         Maintains strictest confidentiality.

2.         Greets patients in a prompt, courteous and helpful manner.

3.         Checks-in patients, verifies and updates demographic and insurance information to the medical record.  Assists patients with ambulatory difficulties.  Follows office scheduling policies.  Collects payments and enters charges into computer system.

4.         Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

5.         Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.  Proficiency with medical office technology systems.

6.         Maintains work area and reception area in neat and orderly manner.

7.         Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8.         Attends educational and staff meetings as scheduled.

9.         Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology.  Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems.  Skill in greeting patients and answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instruction.  Ability to sort and file materials correctly by alphabetic or numeric systems.  Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1.         Strong communication skills with consistent incorporation of judgement and discretion.

2.         Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4.         Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time.  Some bending and stooping required.  Requires occasional lifting up to 50 pounds of boxes of paper.  Requires manual dexterity to operate office technology.  Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals.  Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work.  Frequent contact with employees and outside agencies.  Continual patient contact may involve dealing with angry and upset people.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

The OR Specialty Technician provides support services to the members of the OR team under the direction and supervision of a Registered Nurse. You will perform Peri-Operative related duties as required.  You will also maintain proper care and storage of supplies, instruments, and equipment used for surgical patient care. Records and maintains required documentation for fluid warmers, autoclaves, and room temperature as directed by OR Manager.

Your Job Requirements:

•  High School Diploma and/or GED equivalent

 Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical process as directed by the physician you will also participate in patient education, enter appropriate documentation into patient charts and perform other duties assigned within the scope of your licensure.
 
Your Job Requirements:
• Graduation from an accredited program for Medical Assistants.
• 2+ years of professional medical assisting in a practice setting is preferred.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
• Valid CPR certification.
• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician’s office; requires working under stressful conditions or working irregular hours.
Your Job Responsibilities:
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• Implement patient care under the guidance and direction of the all physicians, ma’s and/or. Office Manager(s).
• May screen phone calls during triage under the supervision of a physician. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to a physician.
• May perform intramuscular, intradermal of subcutaneous injections with complete documentation.
• Assists physicians and/or MA’s in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• On a monthly bases check for expired medication, keeping appropriate documentation and disposal.
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module.
• Demonstrates an extensive working knowledge and practice of infection control procedures.
• Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Other job duties as assigned.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

JOB TITLE:                                  PATIENT REPRESENTATIVE

DEPARTMENT:                           PATIENT CARE FACILITY

SUPERVISION RECEIVED:        REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED:      NONE

JOB SUMMARY:                         GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS.  SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1.         Maintains strictest confidentiality.

2.         Greets patients in a prompt, courteous and helpful manner.

3.         Checks-in patients, verifies and updates demographic and insurance information to the medical record.  Assists patients with ambulatory difficulties.  Follows office scheduling policies.  Collects payments and enters charges into computer system.

4.         Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

5.         Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.  Proficiency with medical office technology systems.

6.         Maintains work area and reception area in neat and orderly manner.

7.         Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8.         Attends educational and staff meetings as scheduled.

9.         Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology.  Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems.  Skill in greeting patients and answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instruction.  Ability to sort and file materials correctly by alphabetic or numeric systems.  Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1.         Strong communication skills with consistent incorporation of judgement and discretion.

2.         Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4.         Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time.  Some bending and stooping required.  Requires occasional lifting up to 50 pounds of boxes of paper.  Requires manual dexterity to operate office technology.  Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals.  Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work.  Frequent contact with employees and outside agencies.  Continual patient contact may involve dealing with angry and upset people.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025