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Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

Why You’ll Love This Role:

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Schedule: Monday - Friday 3pm - 1130pm

On-call shifts and Holidays will be required.

All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and can run Monday - Friday standard daytime business hours and will vary from the posted schedule until training is completed (regardless of your hired shift/hours).

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degreepreferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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Privacy Policy

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Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

If you have food service background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you!

The Food Service Worker position is essential to maintaining retail food service operations during the evening and night hours. This role is responsible for preparing, cooking, and serving food items to ensure customers have access to fresh, safe, and high-quality meals during non-traditional operating hours.

At least 1 year of cooking experience preferred.

This is a full time position and schedule is generally 3:30pm - 12:00am and weekends are required along with rotating holidays. You will enjoy a full benefits package plus an additional $1/hour flat rate weekend shift differential and an additional 18% night shift differential for hours after 7pm (if applicable). And Banner offers free uniforms including two pair of shoes yearly, 20% discount on food!

Top Pay, Excellent Benefits & Fantastic Growth Opportunity!

Make a difference in your life and Join Banner Now!

POSITION SUMMARY
This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.

CORE FUNCTIONS
1. Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards.

2. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature.

3. Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.

4. Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.

5. May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.

6. May handle transactions at cash register (if applicable) and/or cafe.

7. This position interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. The work requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them.

MINIMUM QUALIFICATIONS

This position requires the ability to learn and follow established policy and procedures, read and understand written and verbal instruction, to communicate effectively and to provide customer service. Must be able to learn food handling regulations and pass certification tests as required. POS (cash register) when applicable.

​For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Department Name:

Community Engagement

Work Shift:

Day

Job Category:

General Operations

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.​

Grounded in empathy and driven by evidence-based practices, our programs go beyond information delivery they foster connection, reflection, and real-world application. We believe that lasting transformation begins with understanding, and our goal is to equip every participant with the skills and mindset to create positive change in their work and communities.​With a focus on quality, relevance, and inclusion, our training team is committed to excellence in every aspect of training and empowering individuals, strengthening teams, and advancing a culture of learning and compassion. This position is based in Arizona only Monday through Friday either 8am - 5pm or 7:30am - 4:30pm.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Banner Plans & Networks (BPN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BPN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.

POSITION SUMMARY

This position will design, develop, and deliver internal and external training programs for Banner Plan Network department. This hybrid role combines strategic curriculum design with a mix of remote work and essential on-site facilitation. The position will require travel regularly across Arizona locations to deliver high-impact training that ensures compliance, enhances member care, builds empathy, and supports healthcare operations. This position ensures that staff members and contracted providers are equipped with the knowledge and skills necessary to effectively support health plan members and maintain compliance with regulatory requirements.

CORE FUNCTIONS

1. Health Plan Curriculum Design: Leads the design and development of innovative training programs, ensuring materials meet health plan regulatory compliance, member safety guidelines, and clinical standards.

2. Cross-Functional Collaboration: Partners with health plan leadership, clinical educators, and Subject Matter Experts (SMEs like doctors, nurses, or health plan specialists) to translate clinical protocols into clear learning pathways to align training with organizational goals.

3. Assess training needs through collaboration with department leaders and performance data analysis.

4. Maintains and updates training curriculum to reflect policy changes and regulatory updates.

5. Program Evaluation: Establish metrics and feedback loops to measure training effectiveness on staff performance and member care outcomes through assessments, surveys, and performance metrics.

6. Coordinates training schedules, tracks employee certifications, and monitors training budgets.

7. On-Site Facilitation & in-person assessments: Travels across Arizona locations to deliver high-impact, in-person training, launch new evidenced-based curriculum, and/or conduct practical application workshops.

8. Supports Banner Plan Networks continuous improvement initiatives to staff development related to AHCCCS contract requirements and request for proposals (RFPs).

MINIMUM QUALIFICATIONS

Requires knowledge, skills, and abilities as typically obtained through the completion of a Bachelor’s degree in Healthcare Administration, Instructional Design, Social Work, Psychology, Education, or a related field.

Requires 4+ years of specialized training experience and curriculum development experience in healthcare or ed-tech, or related field, with at least 2+ years specifically within a healthcare, or clinical setting.

One certification in any of the following evidence-based practices: Trauma-Informed Care, Grief & Loss, Cultural Competency & Diversity, Crisis De-escalation, Motivational Interviewing, ASIST 12 or SafeTalk, Suicide Intervention (QPR) etc.

Ability to translate complex ideas into clear, engaging, and effective educational content in curriculum development and instructional design.

Strong interpersonal and presentation skills to connect with diverse audiences. Excellent presentation and facilitation skills, experience with adult learning principles, and training delivery methods.

Translates healthcare regulations, clinical procedures, and software systems with expertise and knowledge in adult learning theories and hands-on experience. Proficiency with industry-standard authoring tools and Learning Management Systems (e.g., Articulate Storyline, Adobe Captivate)

Ability to travel to and/or from facilities and other off-site locations.

PREFERRED QUALIFICATIONS

Master’s degree preferred.

Experience serving as a subject-matter expert (SME) within a healthcare, managed care, insurance, or regulatory environment.

Experience with instructional design, adult learning methodologies, eLearning platforms, webinar facilitation, and multimedia presentation development.

Advanced proficiency in Microsoft Office (PowerPoint), virtual training platforms, and multimedia content creation tools.

Additional related education and/or experience preferred.

Estimated Pay Range:

$26.82 - $40.22 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

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POSITION SUMMARY
This position is responsible for driving and supporting financial operations, programs and processes, with focus on quality of outcomes and superior service. Promotes a collaborative, open, and inclusive work environment within a highly matrixed organization, and serves as a primary advisor to entity/division senior management. This position is responsible for serving as a role model to staff across the system and representing Banner in a positive manner both within and outside the organization.

CORE FUNCTIONS
1. Guides the development and implementation of short and long-range goals and objectives for the entity/division. Provides leadership and expertise in the development, implementation, oversight, and evaluation of financial operations. Incorporates best practices and responds to emerging trends to enhance operations, programs, and/or services. Implements and evaluates strategic programs, develops effective tools to measure performance, analyzes related data, prepares reports, and makes recommendations to senior leadership based on findings.

2. Directs, supervises, and evaluates the work of direct staff and matrixed employees. Accountable for achieving plans and performance targets. Works with cross-functional team members to identify and resolve the most complex issues and problems impacting benefits. Supports development and continued professional growth to meet company and individual goals for long-term success. Demonstrates an expectation for continuous quality improvement utilizing processes that include consideration of all stakeholders.

3. Builds and supports effective relationships with internal and external stakeholders and organizations. Develops partnerships, coordinates activities, reviews work, exchanges information, and/or resolves problems.

4. Directs and participates in the development, implementation, and consistent application of effective organizational policies, procedures, and practices. Develops and supports internal controls to ensure that assets are safeguarded, policies and operating procedures are followed, necessary controls are effective and efficient, and compliance with current laws and regulations is achieved.

5. Develops and oversees the department budget to meet corporate goals and objectives. Meets annual budgetary goals. Translates organizational plans, goals, and initiatives into assumptions for annual operating and/or capital budgets. Negotiates contracts with external vendors for products and/or services and monitors/evaluates quality and/or performance. Manages and reports expenditures and accounts payable transactions.

6. Communicates the department vision, translating it into actionable projects and activities. Maximizes management staff’s contributions and assures timely decision-making reflecting the mission, vision, and values of the system.

7. Reviews, prepares, analyzes, and presents reports and recommendations to senior leadership regarding operations, programs, services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making.

8. Participates as a subject-matter expert and may lead or facilitate task forces, teams, and/or councils to plan, implement and coordinate programs, services, and/or activities for the organization. May serve as a staff resource to the organization’s Governing Board and/or applicable committees.

9. This position has direct leadership accountability for financial operations within the designated entity and/or division. This position requires the skill to negotiate and influence. Customers of this position are both internal and external, including leadership, staff, medical staff, regulatory agencies, and/or the community.

MINIMUM QUALIFICATIONS

Bachelor’s Degree in a relevant field or equivalent level of education and experience.

Depending upon assigned area of responsibility, position may require applicable certifications and/or licensures, including but not limited to: RN; MD or DO; Driver’s License; Certified Healthcare Protection Administrator (CHPA); Certified Protection Professional (CPP); Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management (ARM); CPA; SPHR; Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT); Certified Healthcare Facility Manager (CHFM); Certified Facility Manager (CFM); Certified Coding Specialist (CCS); Certified Professional Coder (CPC); JD from an American Bar Association accredited school; admission to a State Bar Association.

Expert-level working knowledge of principles, practices, and operations in assigned or related area of responsibility as normally obtained through a minimum of five years of progressively responsible managerial experience, including a minimum of two years management level experience within a healthcare system setting or large multi-operational, complex corporate environment. Must demonstrate expert-level knowledge and awareness of area of expertise in designated facility, business entity or area and/or experience in which the knowledge, skills, and abilities are directly transferrable. Proven track record of driving successful performance outcomes and accomplishing organizational goals. Must demonstrate skills and business acumen through direct leadership experiences such as: Anticipating and responding to the needs of internal and external customers; managing a budget and financial plans; building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context; mentoring and coaching staff by providing open and honest feedback to enhance performance; developing and implementing strategic goals and initiatives that support organizational success; demonstrating excellent human relations, organizational and communication skills; demonstrating a passion about continuously improving and providing high quality care and service excellence to customers, patients, families, employees and/or physicians.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

At Banner University Medical Center - Tucson, there will be exciting opportunities to be a part of the health care transformation. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country. Virtually tour one of the state-of-the-art units at Banner-University Medical Center Tucson.
 

Our abdominal transplant/surgical oncology unit is a fast-paced 24-bed unit caring for abdominal transplant (kidney, liver, and pancreas), as well as surgical oncology patients. You will have an opportunity to provide care that improves patient outcomes and experience. Join us if you are looking to make a difference in our patient’s lives.

Full-time: 36 hours per week, 3 12-Hour Shifts

Night Shift: 7:00 PM - 7:30 AM

Must be available to work Holidays/Weekends

Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential, where applicable. Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Tucson, Arizona

Department Name:

PCU AbdTx/SurgOnc T1 9EW-Hosp

Work Shift:

Night

Job Category:

Nursing

Great nursing careers start with great training. Nurses at Banner Health enjoy some of the best on-the-job-training in the industry. We care about you, your nursing career today and your future. Apply today and build your career.

The New Graduate RN Residency Program at Banner Health has received the highest accreditation by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation Program® (PTAP). Banner Health’s New Nurse Experience (NNE) provides a collaborative learning environment where you can refine your nursing skills, enhance your knowledge, and transition from a new graduate to a fully competent, professional nurse at Banner Health.

About our program:

The Banner Health New Nurse Experience is a full-time Registered Nurse position that assists you in transitioning from a new graduate to a fully competent, professional nurse at Banner Health. This program provides a collaborative learning environment in which you can refine your nursing skills, enhance your knowledge, and develop new personal and professional relationships.

Successful candidates will be placed in specific units at Banner Health facilities to be clinically mentored by unit staff and educators. We offer all of our New Grads multiple Career Pathways and development opportunities to achieve your long-term career goals. Whether you are wanting to go into a specialty unit, leadership roles, non-bedside nursing opportunities, or any other sector of nursing - we will help you get there! The expectation is that you will stay on your NNE unit for at least 12 months to get a full and comprehensive training experience! New Grads will also need to live within a reasonable commute distance of the facility they are hired into.

Most new nurses will work three 12 hour shifts, which will include weekend and holiday rotations with other staff members.

Program Activities Include:

· Clinical experiences with a preceptor

· Training in our state-of-the-art Banner Simulation Center

· Competency and skills assessment and verification

· Orientation to the Cerner electronic medical health record system

· Patient care skills lab that provides hands-on experience with equipment

· e-Learning modules

· Resources for professional and personal development

Requirements to Apply Online:

· Recent or Upcoming graduation from an accredited nursing program

· BSN is preferred - open to ADN at select locations

· Current BLS card (through either American Heart Association, Red Cross, or ASHI) or ability to obtain certification before a start date

· No More than 12 months of RN experience

· Previous healthcare experience is preferred

* Please note the email you apply with is where all updates and information will be sent to, even after you graduate. We recommend applying with a personal email rather than a school email address.

Application Deadlines/Process:

It is recommended that you apply no earlier than 60 days prior to your graduation date.

* If you have completed a Banner Health Student Preceptorship or are a current Nurse Extern with Banner Health, please apply at R4386490.

Benefits/Compensation:

This is a full time, benefitted, and paid position. Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential when applicable. All New Grad RN positions are eligible for Banner Health’s “Total Rewards Compensation Package”, which includes Health/Dental/Vision insurance (if employee desires), PTO/Sick time accrual, 401K, and a long list of other benefits. Benefits begin the 1st of the month following your start date.

Unit Description:

Our abdominal transplant/surgical oncology unit is a fast-paced 24-bed unit caring for abdominal transplant (kidney, liver, and pancreas), as well as surgical oncology patients. You will have an opportunity to provide care that improves patient outcomes and experience. Join us if you are looking to make a difference in our patient’s lives.

POSITION SUMMARY

This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS

1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better.  The future of health care starts here. If you’re ready to change lives, we want to hear from you. Apply today!

Banner University Medical Center Phoenix NICU is a Level IV NICU. This is a multi-organized specialty unit with 74 private rooms and equipped with state-of-the-art technology. We take pride in providing excellent clinical outcomes for our patients and you can see this reflected in our 100% patient satisfaction scores. We are proud to be a Magnet facility with an active shared leadership council.

*Qualified candidates must have prior RN NICU experience*

This position is a full-time NIGHT shift position. Enjoy an 18% night shift differential and a flat rate of $3/hour weekend shift differential.

Your pay and benefits are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.  

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

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Nursing careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your nursing career today and your future. If you’re looking to leverage your abilities – apply today.   

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients.

The RN Pediatric Trauma Program Manager candidate will be a seasoned RN with experience in PICU or Pediatric ED or Pediatric Trauma. Also, have knowledge of quality improvement and/or Trauma Performance Improvement Programs.  In this position you will be responsible for promoting optimal care of the pediatric trauma patient within the guidelines set forth by the state of practice and the American College of Surgeons (ACS) through clinical program, administrative functions and public education.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a a variety of health, financial and security benefits.

Virtually tour one of the state-of-the-art units at Banner-University Medical Center Tucson.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

POSITION SUMMARY

This position promotes optimal care of the injured patient through leadership, coordination and development of processes related to a specialized service. Assists other leaders to establish, oversee, and evaluate quality of care as well as to identify opportunities for improvement, operationally and clinically. Enhances the program development though coordination of daily operations and activities with other departments, services, and referral facilities. Oversees and ensures compliance with local, state, or national organizations for verification and designation including the American College of Surgeons (ACS) and state agencies.

CORE FUNCTIONS

1. Responsible for the day to day operations of the trauma program. Evaluates trauma services across the care continuum in collaboration with the trauma medical director and organizational leaders.

2. Maintains current knowledge of national accreditation/state regulatory requirements, provides oversight of the program, and evaluates compliance, including all related components along the continuum of care. Represents the department at management/leadership meetings and at local/regional trauma related meetings.

3. Maintains a trauma specific quality program that effectively improves clinical care, processes, and systems related to the injured patient and is aligned with service line expectations and national standards. Coordinates relevant committee meetings and ensures documentation is complete and maintained.

4. Collaborates with multidisciplinary team members across the continuum of care to address quality of care, program development, and opportunities for improvement.

5. Contributes to the oversight of data processes, from collection to validation to reporting. Develops an understanding of inclusion criteria, applicable injury scoring systems, data definitions, and benchmarking programs such as NTDB/TQIP as applicable. Provides accurate statistical data regarding the program activities, including quality data, evaluation, and validation from benchmarking programs.

6. Facilitates education for trauma team personnel, including orientation to the trauma program and internal and external education related to identified needs. Oversees community education and prevention programs and participates in identified system supported initiatives and activities.

7. Assists with developing departmental budget and manages assigned staff as applicable.

8. This is a highly matrixed position required to influence patient care across the continuum of care and patient outcomes by collaborating across multiple services and specialties. Within scope of job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Internal customers: All facility staff, management, and physicians. External customers: Patients, ACS, governmental agencies, and staff of other healthcare facilities.

9. Uses knowledge and experience of area to suggest improvements to processes for adult level III trauma centers or pediatric trauma centers. Leader works to influence change and to remove variances that may interfere with meeting ACS and/or state requirements. In burn program/centers, leaders will work to achieve same stated requirements through American Burn Association (ABA).

MINIMUM QUALIFICATIONS

Must possess a Bachelor’s degree in Nursing.

Current RN licensure in state of practice. BLS certification required (or specialized life support certification depending on specialty).

Current TNCC required; ATCN preferred. Instructor status in either or both is highly desired. For burn programs, current ABLS certification required.

Minimum of five years clinical experience in a high patient acuity area including experience in related areas specific to clinical specialty, including trauma, pediatric, or burn for burn specific programs. Minimum two years supervisory or leadership experience. Must have American Trauma Society (ATS) TPM course and TOPIC course completed within six months of hire.

Self-motivated, requiring minimal direction. Computer skills including basic office software (word processing, spreadsheets, presentations). Demonstrate proficient interpersonal, written, and verbal communication skills, professional interaction with all individuals and public organizations. Ability to provide departmental leadership, training, and staff development.

PREFERRED QUALIFICATIONS

Additional certification(s) specific to clinical specialty.

Prior experience and knowledge of the principles of health care program design, development and implementation.

Previous trauma coordinator/trauma program manager experience or pediatric and burn experience as applicable.

Knowledge of performance improvement, trauma registry data is beneficial.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

At Banner University Medical Center - Tucson, there will be exciting opportunities to be a part of the health care transformation. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country. Virtually tour one of the state-of-the-art units at Banner-University Medical Center Tucson.
 

Our PCU Trauma is a 24-bed unit, where you will be involved first-hand in providing care that improves patient outcomes and experience. Our specialty is providing care for traumatic brain injuries, and wounds. We are a fast-paced unit that is looking for energetic, dependable individuals to join our team and help to make a difference in our patient’s lives. Teamwork is strong in this department, and support to be your best self is great. Our academic model and teaching orientation support learning at all levels, and is truly a collaborative environment between staff, physicians, and other therapies. Join us as we improve the lives of the patients, we care for through outstanding patient care and support.

Full-time: 36 hours per week, 3 12-Hour Shifts

Night Shift: 7:00 PM - 7:30 AM

Must be available to work Holidays/Weekends

Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential, where applicable. Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Department Name:

Work Shift:

Job Category:

Explore and excel. At Banner Health, health care is a team effort.  One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. 

The mission of the Denial Management Department is to, “Manage denied insurance claims by analyzing medical records, crafting clinical appeals, and collaborating with payers to secure reimbursement.”  This team works within Revenue Cycle to identify denial trends, ensure compliance, and minimize financial losses; requiring expertise in coding, medical necessity, and payer regulations. 

A successful RN Denial Management Specialist will need to have a minimum of 5 years clinical nursing experience, preferably in Case Management and/or Utilization Review as well as an active RN licensure in state worked.

This is a fully remote position and available if you live in the following states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI & WY.

In this remote role, candidates must be self-motivated, possess moderate to strong tech skills and be able to meet daily and weekly productivity metrics. You are required to work at least 75% of your shift within 7AM to 5PM AZT/MST. No holidays or weekends. Business hours are Monday-Friday, 8 hour shifts with no weekends or holidays.   

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. Apply today!

POSITION SUMMARY
This position is responsible for providing support to the organization’s Recovery Audit Contractor (RAC) program by reviewing clinical information and auditing billings to determine appropriateness of charges in accordance with CMS standards. In addition, this position provides oversight for the company’s retrospective denial management process. This position promotes continual efforts to further the understanding of the complexities of federal, state and commercial regulatory coordination and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes across the system as related to reimbursements.

CORE FUNCTIONS
1. Provides clinical expertise and oversight in the determination of the clinical appeals and denial management process resulting in significant savings for the organization. This position is a resource to the company’s RAC team in responding to audit requests and serves to expedite the disposition of claims by reviewing charts and preparing appeals. In addition, this position authorizes the appropriate write off of claims that do not meet criteria for hospitalization. This position serves as primary educator for staff and physicians on regulatory compliance measures and in the use of clinical system criteria.

2. Evaluates and intervenes retrospectively for coverage issues, payor outliers, split billing, disallowed charges, incorrect DRG codes, denial and compliance issues.

3. Quantifies, analyzes, and monitors industry/Medicare trends in order to reduce denials and improve the financial outcomes for the organization. Makes recommendations for improvements based on these trends.

4. Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes across the system as related to federal, state and commercial reimbursements. Acts as a consultant across the organization to facilities with questions related to proper use of DRG codes.

5. Supports change and participates in the development, implementation and evaluation of the goals/objectives and process improvement activities across the organization as related to federal, state and commercial reimbursements.

6. Corporate based position with no budgetary responsibility. Internally, this position interacts with physicians, clinicians correct and management across the system. Externally, this position interacts with RAC Auditors and other organizations.

MINIMUM QUALIFICATIONS

Requires Registered Nurse (R.N.) licensure in the state of practice.

Requires experience in federal, state and commercial reimbursements and in reviewing clinical information typically acquired in three years auditing DRG coding and reimbursements. Requires five or more years of clinical nursing and/or related experience. Experience in evaluation techniques, teaching, hospital operations, reimbursement methods, medical staff relations, and the charging/billing process is required. A working knowledge of utilization management and patient services is required. A working knowledge of Medical and third party payor requirements and reimbursement methodologies is required. Highly developed human relation and communication skills are required. Must demonstrate critical thinking, problem-solving, effective communication, and time management skills. Must demonstrate ability to work independently as well as effectively with team members.

Must be proficient in the use of office desktop software programs.

PREFERRED QUALIFICATIONS
BSN preferred.

Additional related education and/or experience preferred.

Estimated Pay Range:

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
Provides direction and supervision to licensed and non-licensed personnel in the activities necessary to provide quality care and services.
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A

Banner Health Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN).
Able to stand, walk, bend, squat, reach, and stretch frequently.
Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs.
Needs adequate hearing and visual acuity, including adequate color vision.
Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and bodily fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic use of personal computer.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

DATE APPROVED 02/24/2026

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POSITION SUMMARY
This position provides leadership and expertise to the representatives providing customer service to providers and members of benefit plans; supports the development of the company health plans as well as the staff by coordinating the training, documentation, client communication techniques, and other resources necessary to ensure an excellent quality of service. This position serves as a primary resource in complex and/or sensitive cases and takes escalated calls. May be assigned to work in a variety of team leadership, work flow management and/or quality assurance functions.

CORE FUNCTIONS
1. Provides customer service, researches and solves problems for escalated calls and member or provider issues requiring investigation and problem solving.

2. Provides training and informational/reference resources for the service center.

3. Maintains records, tracks cases, issues correspondence and log events for assigned area of benefits services.

4. Provides direction and leadership in daily work and workflow of a service center team.

5. Works on special projects as assigned.

7. Works under limited supervision to provide for diverse customer service needs for multiple benefit plans. Interprets company and contracted managed care organization policy and procedure. Makes decisions within structured definitions and defined policy. This position manages diverse customer needs while positioning services and programs as the preferred choice for meeting the stated needs. This position independently interprets benefits and managed care policies and procedures and communicates accordingly to customer base, following general guidelines and standards, this position will determine appropriate action to meet customer needs.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must have substantial previous related work experience in managed care benefits member/provider services work are required, with three to fours years of experience in a high volume service center or managed care environment, preferably with self-insured plans.

Must possess excellent communication skills to handle moderately complex inquiries, while maintaining a positive and helpful attitude. Requires the ability to handle a high volume of incoming calls, search the database or resources tools for correct and timely information, and maintain a professional demeanor all times. Must have the ability to learn and effectively use the company’s customer information systems, as well as developing and maintaining a fundamental knowledge of the organization’s benefit plans.

PREFERRED QUALIFICATIONS

Experience working with self insured plans is highly preferred. Bilingual Spanish/English skills are a plus.

Additional related education and/or experience preferred.

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Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. 

If you have a passion for Women and Infant Services, then Banner Gateway is the place you want to work. Our Level II unit is a favorite for families in the East Valley with impressive patient experience scores and high nurse job satisfaction. With eleven LDR rooms and 2 OR suites we have approximately 320 deliveries per month and serve moderate or low risk patients.  As a Magnet designated facility, we focus on nurses and their passion to improve the care that they provide to our new families.

As a Surgical Technician in the WIS/L&D OB unit, you will have the opportunity to care for women experiencing childbirth in a supportive level II environment.  

Qualified candidates must have surgical technologist experience. This position will require 2 shifts per scheduling period.  

As a valued and respected Banner Health team member, you will enjoy: 

• Competitive wages 
• Paid orientation 
• Flexible Schedules (select positions) 
• Fewer Shifts Cancelled 
• Weekly pay 
• 403(b) Pre-tax retirement 
• Employee Assistance Program 
• Employee wellness program 
• Discount Entertainment tickets 
• Restaurant/Shopping discounts 
• Auto Purchase Plan 

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Schedule: Nights 7pm-7am

Must work at least two days a month

POSITION SUMMARY
This position selects and places surgical instruments, supplies and equipment during surgery. Scrubs and provides instruments, sutures, and other sterile supplies during surgical procedure.

CORE FUNCTIONS
1. Prepares for surgical procedures. Pulls appropriate instruments and supplies and ensures good working order of instruments. Reviews case carts for correct instruments and supplies. Plans ahead for upcoming surgical case needs.

2. Anticipates the surgeon's needs. Passes instruments, retracts tissue and operates equipment during surgery.

3. Demonstrates the principles of aseptic technique and universal precautions throughout the procedure. Disposes of sharps and trash and places used supplies into case cart for processing. Participates in counting of sharps, instruments and sponges. Prepares instruments for cleaning following each case.

4. Ensures that all surgeon preference cards and pick lists are accurate.

5. Assists with OR turnover between cases. Participates in stocking, replenishing supplies and cleaning operating rooms.

6. May provide business support to the department including assigned administrative tasks.

7. This position follows safety procedures in regards to medication labeling, appropriate handling of specimens, appropriate handling of sharps, time-out procedure, radiation and laser safety, infection control, assembling and disassembling instruments. Participates in emergency call rotation. Internal customers are patients, surgeons, and nursing staff. External customers may include practicing physicians and patient families.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge and current basic life support certification.

Where applicable must be registered with State Regulatory Agency

The position requires manual dexterity and the ability to maintain professional decorum in highly stressful emergent situations. The position requires the ability to be conscientious, organized, and orderly and the ability to respond quickly to the needs of the surgeon and patient.

Must stay abreast of new developments in the field.

PREFERRED QUALIFICATIONS

Graduation from a certified school of surgical technology or two years of operating room experience.

Additional related education and/or experience preferred.

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At Banner Health, caring is at the heart of everything we do. Guided by our mission to “make health care easier, so life can be better” we strive to foster well-being in the workplace and our communities. We are honored to have earned Great Place To Work® Certification™ for a third year in a row.Great Place To Work certification is the definitive "employer of choice" recognition. This globally recognized benchmark celebrates organizations that deliver an exceptional employee experience.

At Banner Health, one of the largest nonprofit health systems in the United States, the Risk Finance & Operations department plays a critical role in protecting the organization's financial strength and operational resilience. This team is responsible for the end-to-end financial strategy and oversight of Banner's enterprise-wide risk exposures, spanning professional liability, general liability, property, workers' compensation, auto, cyber, and beyond. From structuring and managing complex insurance programs to overseeing self-insurance and captive insurance entities, the department ensures Banner is strategically positioned to retain, transfer, and finance risk in the most effective way possible. The team conducts actuarial analysis and loss forecasting, manages risk financing vehicles such as letters of credit and surety bonds, and collaborates closely with Finance and Treasury on risk related financial reporting. With a sophisticated risk management information system at its core, the department delivers powerful claims and insurance data analytics, including loss trends, claim performance, exposure analysis, and benchmarking that drive informed decision making across the organization.

As the Director of Self Insurance Operations, no two days look exactly alike. You might begin your morning reviewing regulatory filings or reserving data across Banner's multi-state self-insurance programs in Arizona, Colorado, Ohio, Wyoming, and Washington, then transition into collaborating with recruiting, credentialing, and medical staff services teams to evaluate physician candidates through the professional liability eligibility program. Midday could bring preparation of board materials for the captive insurance company or advising senior leadership on risk transfer strategy, balancing the nuances of risk retention versus risk assumption. Afternoons might involve overseeing underwriting activities, coordinating with external actuaries and captive managers, or leading cross-functional working groups to drive operational excellence across the enterprise. This is a role for a strategic thinker and collaborative leader who is passionate about supporting Banner Health's mission to make health care easier, so life can be better.

Schedule is generally Monday - Friday 8am - 5pm AZ Time

POSITION SUMMARY
This position provides strategic leadership and executive oversight for Banner Health's enterprise-wide self-insurance programs, including Banner Indemnity, Ltd. (BIL) captive insurance company. Partnering with the Risk Finance Senior Director, this role is accountable for developing, implementing, and optimizing comprehensive risk financing strategies that directly impact Banner Health's financial performance and organizational risk exposure across all facilities and multiple state jurisdictions. This role serves as a subject matter expert and strategic architect for all aspects of risk mitigation, evaluation, risk transfer, and risk financing programs. This position designs and executes innovative self-insurance solutions, develops captive insurance policies and endorsements, and ensures regulatory compliance across complex multi-state requirements (AZ, CO, WY, WA, and expanding markets) for workers compensation, auto liability, and other self-insured programs. With enterprise-wide accountability, this position maintains self-insurance program continuity, drives operational excellence, and identifies strategic process improvements that enhance organizational performance outcomes. 
 

CORE FUNCTIONS
1. Provides strategic leadership and direction for the self-insurance/captive management function and team by recruiting, developing, and retaining top talent through comprehensive hiring, training, performance management, and workflow optimization. Drives organizational resilience by building robust talent pipelines and succession plans for mission-critical self-insurance functions, ensuring business continuity, sound financial stewardship and operational excellence. Serves as a key strategic partner in shaping and executing departmental goals and objectives that align with enterprise priorities. Accountability for ensuring all strategic initiatives and objectives are achieved with precision, timeliness, and measurable impact, positioning the team as a cornerstone of organizational success.

2. Develops and executes enterprise-wide self-insurance strategy aligned with Banner Health's overall risk management objectives and financial goals, with direct impact on organizational liability exposure across all facilities. This includes development and oversight of the Banner Indemnity, Ltd. (BIL) policies and endorsements. Revise existing and implement new programs when needed. Make recommendations and work closely with the actuaries, captive managers, and regulatory agencies. Work collaboratively with department leadership and executive team to promote the understanding of the self-insurance program. Provide education on Banner’s self-insured program to Risk Management staff and other Banner Health employees when needed. Establishes and administers process for risk transfer and risk assumption. Analyze the benefits of risk transfer versus risk retention or a combination of both. Assist with the development of a funding mechanism for the captive insurance program and the funding allocation model for the system.

3. Reviews and responds to financial responsibility statutes applicable to hospitals and other entities governed by the states where Banner Health is self-insured. This position is responsible for filing annual and quarterly reports for Arizona and Colorado, Wyoming and Washington and any other state in which Banner is or becomes self-insured. This position provides the required information and cooperates with any state audit of Banner self-insured workers compensation program. Supervise and analyze the collection of exposure and loss information for actuarial analysis. Lead and support internal and external audits by writing narratives and coordinating with the captive manager to gather and compile requested policy information, premium allocation and captive practices.

4. Develops and implements a comprehensive underwriting program including but not limited to policies, processes and procedures. Oversees and manages the underwriting of prior acts policies for physicians and other policies as needed. Develops and calculates premiums and federal excise tax for various policies. Formulates recommendations for insurance coverages for physicians and captive policies. Articulates strategy to management regarding the policies written for the captive. Address state and federal regulatory requirements related to self-insurance.

5. Serves as primary subject matter expert and strategic advisor to senior leadership and captive board on all self-insurance matters, leading board presentations and providing recommendations that influence organizational risk strategy. Oversee the development, coordination, and distribution of board materials for the captive insurance program, ensuring timely delivery of accurate and comprehensive information to board members. Coordinate all aspects of semi-annual board meetings, including agenda development, logistics, and stakeholder engagement.

6. Establishes and defines strategic processes and frameworks for self-insurance operations across the organization. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the facilities. Provides executive oversight and strategic direction for all self-insurance regulatory compliance across multiple states ensuring adherence to complex and evolving state-specific requirements while maintaining operational efficiency. Establishes and promotes teamwork and collaboration between senior leaders, sponsors, individuals, departments and the entire organization in the development of system wide standardized operational practice, strategy, and initiatives.

7. Designs, implements, and continuously innovates comprehensive risk assessment programs, including the physician eligibility program ensuring consistent and comprehensive evaluation of physician candidates for professional liability and malpractice risk.  Partner closely with recruiting, credentialing, medical staff services and other key stakeholders to facilitate timely reviews, communicate program requirements, and support informed hiring decisions. Maintain strong cross-functional relationships to ensure ongoing awareness, alignment, and effective administration of the program.

MINIMUM QUALIFICATIONS
Must possess the knowledge typically demonstrated through the completion of a Bachelor’s degree in Healthcare, Legal Studies, Business or a related field and must have 7-10 years of experience in risk management.

Excellent working knowledge of PCs and software, including word-processing, spreadsheet, query/report writing and presentation applications. Must have a high level of experience in working as a functional “super-user” of an application in a similar department environment or providing consultative input for application usage or design.

Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel and assist customers with inquiries. Must have experience anticipating and responding to the needs of internal and external customers, building partnerships with management, staff and stakeholders, managing problems and situations where uncertainty is inherent, fostering the development of cohesive teams, anticipating emerging trends for organizational applicability and appropriateness.

Must possess strong organizational, critical thinking, problem solving skills as well as effective interpersonal skills and attention to details. Must also have experience reading and interpreting contractual requirements and language.

PREFERRED QUALIFICATIONS
Master’s degree in Business or Insurance preferred. CPCU, CPHRM (Certified Professional Healthcare of Risk Managers) or ARM (Associate of Risk Management) designation preferred.

Additional related education and/or experience preferred.

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Our organization supports a drug-free work environment.

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