Summary

Job Description:

Job Summary

Scheduling Coordinator will schedule appointments and diagnostic tests/procedures for all patients at

Baptist Health Cardiovascular/ Vascular Services. These may include, but are not limited to: follow-up

appointments, physician consultations, hospital follow-up appointments and diagnostic tests/ hospital

procedures. The Scheduling Coordinator will obtain any required registration, insurance coverage

information, referrals and / or pre-certifications from insurance carriers needed. The Scheduling

Coordinator will confirm patients’ diagnostic appointments, and any scheduled hospital procedures,

updates and maintains hospital cards, updates providers with information, and faxes and/or

communicates medical information as needed. Scheduling Coordinators are also responsible for

verifying accuracy of the diagnostic testing and hospital procedure schedules in the electronic

scheduling system.

Minimum Education, Training and Experience Required:

High School diploma or equivalent preferred.

One to three years clerical experience in a physician office preferred.  

Computer knowledge such as Medical Office and Scheduling Applications preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time, Days. Monday through Friday.

What You’ll Do
Responsible for providing professional nursing care to clinic patients following established standards and practices. Assists physician and staff in coordinating patients care. Functions as primary liaison between patients, staff and physician.

Requirements
AHA BLS for Healthcare Providers within 30 days.
Clinic Competency Assessment annually by transcript due date.
Current Missouri Registered Nurse license or current Registered Nurse license from a compact state. If a compact license is held, it must be in the nurse’s state of residence.

Freeman Perks and Programs
For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid time off (PTO), Flex time off (FTO)
Extended disability pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DNI

Summary

Job Description:

Baptist Health is looking for a Clinical Documentation Specialist to join our team. This is a remote position that requires residence in either KY or IN

The Clinical Documentation Specialist is responsible for the evaluation of physician documentation utilizing their clinical expertise to ensure the patients’ severity of illness is accurately portrayed in the medical record for specificity of coding and increased coding accuracy. They provide guidance to the physicians, nursing and ancillary staff on clinical documentation best practices. They must be self-motivated and be adaptive to change.

Requirements

· Register Nurse with active Kentucky license

· Bachelor’s degree preferred and 3 years acute health care nursing (including 1 year experience in clinical documentation), OR Associate’s degree in Nursing with 5 years acute health care nursing . (Register Nurse with active Kentucky license)

· ACDIS Credential (CCDS) or Certified Documentation Improvement Professions (CDIP) strongly encouraged

· Knowledge of medical record organization

· Knowledge of medical terminology

· Ability to complete assignments in a timely manner despite fluctuations in workflow

· Strong interpersonal, communication and listening skills is required

· Knowledge of e-mail, Word, Excel, data entry and data retrieval systems, Encoder and internet

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Contract Analyst is responsible for analyzing, drafting, negotiating complex contracts to ensure compliance with Memorial’s policies, departmental protocols, legal requirements, regulatory standards, and business objectives. This role involves conducting thorough contract reviews, identifying risks, drafting and amending contract language, and collaborating with internal stakeholders, including legal, procurement, and finance teams.

Responsibilities:

Provides proactive updates and guidance to internal clients throughout the contract drafting stages and lifecycle to ensure transparency and progress.Conducts due diligence by collaborating with Legal, Compliance, and Business teams to ensure alignment with legal and organizational policies.Interprets and explains contract terms clearly to non-legal internal stakeholders to support informed decision-making.Demonstrates expert proficiency in Microsoft Office and contract management software to optimize workflow accuracy and efficiency.Maintains deep knowledge of healthcare and government contracting laws to ensure regulatory and policy compliance.Collaborates with internal stakeholders to incorporate feedback and align contract language with business preferences.Monitors regulatory changes to align internal processes and policies with evolving legal and industry standards.Ensures accurate data entry and maintenance of contract records in compliance with organizational policies.Trains and supports new team members, sharing best practices and tools for effective contract administration.Applies strong analytical, and legal drafting skills to develop precise, compliant contractual documents while meeting or exceeding key performance indicators.

Competencies:

ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, MANAGE BUSINESS PRIORITIES, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Bachelors (Required)

Additional Job Information:

Complexity of Work: This role requires strong analytical skills, attention to detail, and expertise in contract law, as well as effective communication, sound judgment, and the ability to work independently. The incumbent must be able to perform effectively under pressure and take appropriate action when necessary. Required Work Experience: Two (2) years of “hands-on” contract experience in drafting, redlining, and negotiating contracts is required, preferably in healthcare. Other Information: Additional Education Information: Bachelor's degree in Business Administration or related field required; Master's degree or Juris Doctorate preferred

Working Conditions and Physical Requirements:

• Bending and Stooping = 40%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 0%
• Standing = 60%
• Walking = 60%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 40%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: .75, Shift: Evening, Schedule: 10 hr shifts

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

About Good Samaritan Hospital

MultiCare Good Samaritan Hospital is a 388-bed acute-care hub serving Puyallup and East Pierce County. As the area’s only hospital, it features a Family Birth Center, Level III Trauma and Neonatal ICUs, Level I Trauma Rehabilitation Center, Children’s Therapy Unit and a 24-hour Emergency Department. Innovative facilities like the LEED Gold-certified Dally Tower and Pulse Heart Institute make Good Samaritan a dynamic workplace for clinicians eager to advance their careers in a state-of-the-art environment.

About the Puyallup Community

Nestled at the foot of Mount Rainier along the Puyallup River, Puyallup offers a welcoming small-town feel just 10 miles from Tacoma and 35 miles from Seattle. Residents enjoy unique dining, an antique-filled downtown, excellent schools and abundant parks and recreation — all while being close to big-city opportunities.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.64 - $37.50 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Location:

Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Manages the daily operations of the assigned department, unit, or function to ensure alignment with departmental and organizational objectives. May provide direct care to patients.

This Clinical Manager role is Education focused

Orientation, Training, New Hire Orientation

Responsibilities:

Assesses the quality of patient care delivered. Evaluates needs of patients and families and provides patient and family centered care. Manages complaints and conflicts through to resolution.Ensures regulatory compliance. Assist with the identification, determination and need for systems, equipment and supplies. Monitors usage, and oversees proper working order of equipment and ensures adequate supplies.Manages staff relations including performance management, staff satisfaction and conflict management. May oversee scheduling, recruitment, payroll and student engagements.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents and communicates patient condition as appropriate.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Two (2) years nursing experience. Other Information: *** Department specific credentials - See below- ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RN's administering chemotherapy.- Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas.- PALS required for Pediatric areas with the exception of NICU. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) for L&D RN's.- Newly licensed RN's have 6 months to obtain ACLS and/or PALS, and Fetal Monitoring if L&D.Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 60%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 80%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: On Call_, Shift: Evening_, Schedule: 1700-0130, On-Call_

Position Summary

The Microbiology Processor will be responsible for receipt, processing and storage of specimens. This includes centrifugation, separation, refrigeration, labeling, making & staining smears, planting specimens to culture media and storage of samples. This is a staff level position working under direct supervision. Work situations are routine laboratory functions requiring a commitment toward customer service, attention to detail, organization, and prioritization. Internal contacts may include patient care staff throughout MHS. External contacts are limited but may include physicians and patients.

Requirements

• College biology, microbiology and/or cell biology courses preferred
• Medical Lab Tech (MLT) preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.40 - $37.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

Addendum for UMass Memorial Medical Center at Nashoba Valley:

Per Massachusetts Department of Public Health, Registered Nurses employed at the SEF (Satellite Emergency Facility) must have the following qualifications:

License/Certification/Education:

Required:
1. ACLS (Advanced Cardiac Life Support).

2. PALS (Pediatric Advanced Life Support or APLS (Advanced Pediatric Life Support).

3. Must be eligible to obtain CEN (Certified Emergency Nurse) upon hire. If not certified upon hire, caregiver must obtain within 12 months of hire or by 1/31/2029, whichever is earlier, or be subject to termination.

Experience/Skills:

Required:
1. Have a minimum of three years’ experience working in a full-service hospital emergency department.

2. Provide traditional clinical emergency services at a full-service hospital emergency department (Marlborough Campus) for at least 25% of their total working hours per year. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Summary

Job Description:

Transporter - Transport

Full-time (40 weekly hours)

8-hour shifts, schedule varies (mix of first and second shift)

Occasional weekends required

Transport patients safely and efficiently to and from clinical, ancillary, and support areas via wheelchair or movable bed, to include transport of patients with oxygen tanks, intravenous pumps, drips, and special equipment.

• Provide distribution services of requested items between various departments as needed in accordance with established procedures.
• Assist patients with mobility needs, including transferring patients to and from beds, wheelchairs, stretchers, and other transportation devices.
• Assists with patient handling and lifting using appropriate patient safety equipment (including side rails, restraints, and falls protocol) and appropriate safety procedures.
• Ensure patient comfort and safety during transportation, utilizing proper lifting and transfer techniques and adhering to infection control protocols.
• Remains alert to patient condition and promptly communicate any sign of patient distress or equipment malfunction to appropriate personnel.
• Validate patient identity based on established department protocol.

Requirements:

• High school diploma or equivalent (GED).
• Basic Life Support (BLS) preferred upon hire and required within six weeks of hire. 

Preferred Qualifications:

• Six months experience in a hospital or long-term care facility preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

Addendum for UMass Memorial Medical Center at Nashoba Valley:

Per Massachusetts Department of Public Health, Registered Nurses employed at the SEF (Satellite Emergency Facility) must have the following qualifications:

License/Certification/Education:

Required:
1. ACLS (Advanced Cardiac Life Support).

2. PALS (Pediatric Advanced Life Support or APLS (Advanced Pediatric Life Support).

3. Must be eligible to obtain CEN (Certified Emergency Nurse) upon hire. If not certified upon hire, caregiver must obtain within 12 months of hire or by 1/31/2029, whichever is earlier, or be subject to termination.

Experience/Skills:

Required:
1. Have a minimum of three years’ experience working in a full-service hospital emergency department.

2. Provide traditional clinical emergency services at a full-service hospital emergency department (Marlborough Campus) for at least 25% of their total working hours per year. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

Addendum for UMass Memorial Medical Center at Nashoba Valley:

Per Massachusetts Department of Public Health, Registered Nurses employed at the SEF (Satellite Emergency Facility) must have the following qualifications:

License/Certification/Education:

Required:
1. ACLS (Advanced Cardiac Life Support).

2. PALS (Pediatric Advanced Life Support or APLS (Advanced Pediatric Life Support).

3. Must be eligible to obtain CEN (Certified Emergency Nurse) upon hire. If not certified upon hire, caregiver must obtain within 12 months of hire or by 1/31/2029, whichever is earlier, or be subject to termination.

Experience/Skills:

Required:
1. Have a minimum of three years’ experience working in a full-service hospital emergency department.

2. Provide traditional clinical emergency services at a full-service hospital emergency department (Marlborough Campus) for at least 25% of their total working hours per year. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Answers telephone calls and triages requests from customers to the pharmacist staff.  
2.  Triages window requests from customers.
3.  Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Completes scheduled rounds on patient care areas.
4.  Assists with inventory management tasks which includes, but is not limited to, ensuring adequate inventory of supplies and materials, ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis, storing medications in designated areas in the central pharmacy, IV room and anesthesia prep area, ensuring bin labels are visible and clear, segregating medications to appropriate storage bins, etc., and checking for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.
5.  Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including Pre-packing bulk medications and compounding ointments, creams, oral solutions, and other medications as needed.
6.  Under the supervision of a pharmacist, completes all assigned drug distribution tasks assigned.
7.  Under the supervision of a pharmacist, completes all necessary tasks associated with day- to-day operations of Pyxis distribution system including refilling medications, loading new medications, inventory maintenance, expiration dating, returning bin procedures, troubleshooting for nursing and pharmacy, customer service resolution for nursing and pharmacy, and controlled substance discrepancy resolution assistance for the pharmacist staff as needed.
8.  Assists the management team with inventory optimization of Pyxis on an ongoing basis.
9.  Identifies quality improvements and customer service improvements with Pyxis automation.
10. Completes other distribution tasks as assigned by pharmacist.
11. Trains colleagues and technical staff as needed. 
12. Under the supervision of a pharmacist, accurately completes all daily assignments for IV room distribution following USP 797 practice standards and pharmacy policy and procedures.
13. Under the supervision of a pharmacist, completes all necessary tasks associated with day- to-day operations of IV Room distribution systems including patient specific IV preparation – daily batch preparation, batch IV production for pharmacy prepared products, small volume parenterals, large volume parenterals, IV syringes, IV infusions, TPNs, and other patient specific IV preparation as needed.
14. Completes quality control tasks, e.g., hood cleaning documentation, temperature logs, daily cleaning of IV room, etc., to comply with USP 797 practice standards.
15. Complies with all internal pharmacy documentation requirements as outlined in policy and procedures.
16. Completes TPN production following internal policy and procedures with automated pumps and complies with all internal documentation requirements for preparing and dispensing.
17. Completes chemotherapy production following internal policy and procedures.
18. Completes IV distribution tasks as assigned by the pharmacist.
19. Complete monthly nursing unit inspections as needed following pharmacy policy and procedures.
20. Identifies safety, quality and workflow improvements as noted during the monthly nursing unit inspections.

21. Acts as a liaison for pharmacy while delivering medications to the patient care areas.
22. Troubleshoots drug distribution issues for nursing to ensure optimal patient care and minimal delays in care.
23. Provides excellent customer service skills for nursing and pharmacy to assure optimal patient care with drug distribution.
24. Identifies quality and efficiency improvement opportunities while on the patient care areas and brings suggestions to pharmacy management.
25. Participates in the establishment of area and departmental goals and objectives. 
26. Sets and meets individual goals which contribute to team success. 
27. Participates on department and interdisciplinary teams to resolve problems and improve processes.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:
1. High School diploma
2. Licensed as a Registered Pharmacy Technician or Pharmacy Intern by the Massachusetts Board of Registration in Pharmacy
Preferred:
1. National Pharmacy Technician certification

Experience/Skill:

Required:
1. Baseline understanding of automated dispensing systems, technology and IV room processes
2. Strong attention to detail
3. Ability to comply with all department and hospital policy and procedures  
4. Ability to effectively interact and problem solve with other team members of the pharmacy department
5. Excellent customer service and communication skills
6. Ability to communicate effectively both orally and in writing 
7. Good interpersonal skills, especially related to health care colleagues 
8. Ability to read, write and speak clearly in English

Preferred:
1. Minimum one (1) year of experience in a hospital pharmacy

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

Addendum for Milford:

License/ Education/ Certification

Required:
1. High School diploma or equivalent
2. MassachusettsPharmacy Technician license

3. Certification from a Massachusetts Board of Pharmacy-approved certifying body (Nation Healthcareer Association, or Pharmacy Technician Certification Board)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

II.    Major Responsibilities: 

1.    Serves as unit receptionist, directs patients, visitors and others.  Answers telephone and intercom.  Takes and relays messages.  Refers unusual or questionable situations to supervisor or others.
2.    Uses pneumatic tube system, dumb waiter, and receives and transmits messages.  Arranges for specimen transport.
3.    Transcribes physician orders.  Enters orders into entry system according to standard procedure.  Utilizes down time procedures when indicated.
4.    Duplicates reports, mails and distributes same.  Prepares and maintains patient charts and kardexes.  Assembles medical records.  Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records.  Charts temperatures, pulses, blood pressures, weights and respiration.  Prepares diet sheets.  Ensures completeness of charts and chart documents.  Collates medical records according to standard procedure.  Assists physician or others in procuring medical records.
5.    Schedules patients for consults and diagnostic and therapeutic services.  Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments.  Ensures preparation of charts, rooms, ambulances and other services as required or directed.
6.    Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.
7.    Maintains censuses with admissions, transfers and discharges. 
8.    Arranges admission, transfer, discharge for patients.
9.    Enters, maintains, and retrieves computer information.  Orders and maintains equipment and supplies.  Maintains work area in neat and orderly fashion.
10.    Maintains unit log as necessary.  May be required to provide supply and dispatch services.

Standard Staffing Level Responsibilities:  

1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

III.    Position Qualifications:
License/Certification/Education:

Required:
1.    Equivalent to high school plus additional specialized training.  
2.    Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:

Required:
1.    Ability to handle multiple priorities and effective communication.  
2.    3 to 12 months experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

IV.    Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS:

· Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance hospital image.

· Demonstrates positive professional customer service in all patient, staff, and visitor contacts

· Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.

· Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.

· Participates in staff development activities and orientation as requested.

· Proactively acts as patient advocate, responding to and working to resolve patient concerns.

· CPR certified.

· Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.

· Operation of various office machines (i.e. fax, copier, phone, and computer).

· Participates effectively as a team member in the hospital

. Licensed Physical Therapist:

· Performs evaluations and treatments to a diverse population in a variety of settings (based on assignment) and completes supporting documentation according to hospital policy.

· Appropriately establishes and reviews: plan of care, goals and priorities with team (including patient/family), treatment in response to changing patient needs, educational needs of patient/caregivers, and discharge plan/follow-up care needs.

· Complies with department, hospital, and regulatory agency guidelines with respect to ethics, legal issues and supervisory relationships. Demonstrates professional accountability per the APTA Code of Ethics and Standards of Practice.

· Demonstrates appropriate and effective written, verbal, and non-verbal communication with team members through the continuum of care.

· Communicates with referring physician regarding patient treatment plan, progress and outcome of therapy.

· Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Certificate, Bachelor’s or Master’s degree in physical therapy.

· In-depth knowledge of anatomy and physiology as it relates to a variety of conditions.

· Licensed or eligible for licensure in Iowa.

· Previous work experience not required.

· Knowledge of current physical therapy principles and approvals.

· Obtain CPR certification within three (6) months of hire date

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Join the MercyOne Family! We are looking to hire an Intensive Care Unit (ICU) Technician!

As an ICU Technician at MercyOne you will provide direct patient care under the supervision of a registered nurse. Aids in the physical aspects of patient care, technical assistance to nursing staff and assistance in providing a safe and organized critical care environment (See attached Scope of Service). Under limited supervision performs clerical and receptionist duties and observe the cardiac monitors. Assists in implementing the philosophy, objectives, standards of care, policies, and procedures of the department and Mercy Medical Center.

Schedule:

• Full time, 0.9 FTE (36 hours per week)
• Night shift 6:00pm - 6:30am
• Weekend and holiday rotation required

General Requirements:

• High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted.

• Minimum of two years’ nursing assistance experience, two years Emergency Medical Technician (EMT) experience, or paramedic training completion.

• Arrythmia monitoring course preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Administers chemotherapy and other anti-cancer drugs, COVID infusion treatments, and other outpatient infusions/injections with accuracy. Supports and promotes a safe environment for patients and staff by following established guidelines.
• Provides patient/family or caregiver education and counseling in recognition and solution of physical, emotional, and environmental health problems
• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions if necessary
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health, Infusion Administration.
• Required to have and maintain the credentials required per their specialty area: BLS (must be obtained through American Heart Association), ONS ONCC Chemotherapy Immunotherapy Certificate and ONS Provider Card.

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

LOCATION: MercyOne Cancer Center - Mason City, IA

START DATE: Flexible

WEEKS: 13

HOURS: 5x8

SHIFT: Day

GROSS WEEKLY RATE: $2,640

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS:

• Under guidance of supervising licensed PT: Acquires pertinent information and implements comprehensive treatment using a variety of techniques; reviews and modifies treatment in response to changing patient needs.
• Provides treatments (including the application of topical medications used in treatment modalities and/or burn/wound care) to a diverse population in a variety of settings (based on assignment) and completes supporting documentation according to hospital policy and State Practice Act.
• Complies with department, hospital, and regulatory agency guidelines with respect to ethics, legal issues and supervisory relationships. Demonstrates professional accountability per the Physical Therapy Code of Ethics and Standards of Practice.
• Demonstrates appropriate and effective written, verbal and non-verbal communication with team members through the continuum of care.
• Protects patient confidentiality in regard to medical, emotional, and social status.
• Advocates for the profession through memberships, affiliations, continuing education, community service and legislative support.

MARGINAL FUNCTIONS:  (may be essential based on assignment)

• Assists in inventory and ordering of supplies and equipment. Assists in preparation/maintenance of daily treatment schedule.
• Assists in maintenance of safe, clean work environment.
• Assists in program development and preparation to meet state and national accreditation and guidelines i.e., JCAHO, DIA.
• Assists therapist in discharge planning for patients; e.g., assessment of adaptive equipment needed, need for continued services, or referral to community resources.
• Observes, measures, and records the cardiovascular responses of heart rate, blood pressure, and PO2.
• Plans and presents educational programs for department, hospital, and/or community.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Join the MercyOne Family! We are looking to hire a Nutrition Services Worker!

As a Nutrition Services Worker at MercyOne, you prepare patient trays; serve patients and visitors in café or assigned dining area; washes dishes, including pots and pans; cleans assigned work areas; puts away stock; set up service and special functions. In addition, they may operate the cash register, following proper cash procedures and the role of transporter.

Schedule:

• Full-time, 0.8 FTE (32 hours per week)
• Varied shifts based on departmental needs
• Weekend and holiday rotation required

General Requirements:

• Must be able to read and understand labels, production orders, and storeroom set-up.
• Must have the ability to learn special diets.
• Must have valid Driver’s License if required to transport meals to other sites.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health.
• Must possess the ability to comply with Trinity Health policies and procedures.

Education:

• High school education or equivalent is preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community’s largest employers.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Join the MercyOne Family! We are looking to hire a Hospitality Associate!

As a Hospitality Associate at MercyOne, you will be Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery.

• Exhibits a friendly, caring attitude to patients when introducing the Room Service Program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patient menu selections if identifies as needing assistance.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Reports any issues of food quality and presentation, food temperature, safety, and storage to lead production immediately.
• Assembles trays according to patient’s menu on tray tickets in a timely and accurate manner.
• Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• Completes rounds after passing trays to inquire if patient needs anything else.
• Retrieves trays from patients’ units after completing round.
• Maintains accurate and current information for each patient on assigned unit(s) as stated in training manual.
• Assists dietitian with monitoring patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.

Schedule:

• Full-time, 0.9 FTE (36 hours per week)
• 6:30 am – 5:00 pm
• Every other weekend and holiday rotation.

General Requirements:

• Related experience or training preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratio and percent.
• Possesses necessary skills to effectively operate hospital’s admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.
• Must have the ability to learn special diets.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community’s largest employers.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Join the MercyOne Family! We are looking to hire a Cook!

As a Cook at MercyOne, you will prepare high quality, safe foods for staff, visitors, patients, customers and physicians. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

What You'll Do:

• Prepares food according to guidelines.
• Demonstrates knowledge of and compliance with food safety and sanitation regulations.
• Operates, cleans and sanitizes equipment.
• Supplies high quality and attractive food
• Assists supervisor in ordering JIT foods/supplies.

Schedule:

• Full-time, 0.8 FTE (32 hours per week)
• Varied shifts based on departmental needs
• Weekend and holiday rotation required

General Requirements:

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties
• Minimum of 1 year food service experience or a combination of formal education and experience beyond high school.
• Intermediate language, intermediate math, intermediate reasoning ability.
• Ability to maintain a professional positive image and to work effectively with the public.
• Ability to maintain a fast pace of work.

Education:

• High School diploma preferred but not required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Join the MercyOne Family! We are looking to hire a CNA/Unit Secretary!

As a CNA/Unit Secretaryat MercyOne, you will perform clerical, receptionist and assistive duties under the direction and supervision of a registered nurse and the Director. The US/CNA completes clerical work and provides holistic, compassionate, individualized, and effective patient care as well as meeting other physical, emotional, and spiritual needs of our patients consistent with the mission, vision, values and cultural beliefs of MercyOne, evidence-based standards of care, and established policies and procedures.

Schedule:

• Full time 1.0 FTE (40 hours per week)
• Day shift
• Weekend and holiday rotation required

General Requirements:

• Must be 18 years of age.

Education:

• Certification in a 75-hour CNA program required.
• Must be on the Iowa CNA registry.
• High school diploma or GED equivalent.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description:

This position directs internal and external calls, focusing on quality, customer service, correct evaluation of calls, and providing correct information and/or connecting caller with proper party. Connects callers seeking medical information or attention with on-call physicians. Facilitates the overall flow of communication with hospital resources and employees.Job Essentials

1. Answers internal and external calls with proper telephone etiquette. Communicates well both verbally and in written form. Provides information to callers in a helpful and courteous manner following HIPAA and Confidentiality Policies and guidelines, processing calls to proper location promptly.

2. Maintains an excellent working knowledge of the PBX telephone system, AMCOM, and all paging protocols and proprietary software programs.

3. Instructs callers to use long distance authorization code where applicable and assists others in making long distance calls, and conference calls when necessary and appropriate.

4. Follows processes and guidelines for overhead paging, while maintaining confidentiality at all times and communicating in a professional manner.

5. Responds appropriately to CODE calls and emergencies. Records pertinent information on Alarm & Code databases.

6. Knows and follows procedures for TDD/TTY Hearing impaired phone when applicable.

7. Adheres to the release of information, HIPAA, and confidentiality policies and procedures. Releases information to customers or co-workers according to policy and guidelines. Does not violate HIPAA or talk about patient information with co-workers unless necessary for the care of that patient.

8. Customer Service oriented. Gives and receives constructive criticism. Takes control of a conversation without becoming discourteous or upset with callers.

9. Stays calm under pressure and makes decisions independently, while following HIPAA and Confidentiality Policies and guidelines.

10. While operators do not perform dispatch duties on a regular basis, they are required to know how to readily perform various dispatch functions, such as: paging emergency codes, dispatching service calls to the Security department and also the Engineering department.

Minimum Qualifications

Shift-hours flexibility.

- and -

Demonstrated excellent verbal and written skills.

- and -

Demonstrated excellent telephone etiquette.

- and -

Multi-task, prioritizaton, and organization skills.

- and -

Demonstrated ability to work well under pressure, and work both independently and as part of a team.

- and -

Excellent working knowledge of computer email programs, spreadsheets, word processing, and reporting programs.

- and -

Demonstrated excellent customer service skills to include being courteous and helpful.

Preferred Qualifications

Experience operating complex phone systems or computer systems

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.

- and -

Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.

- and -

See and read computer monitors and documents.

- and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Home Services - Salt Lake City

Work City:

South Jordan

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.43 - $22.40

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

• 3 - 12 hour shifts per week
• Every 3rd weekend
• Night shift

Pay Range:

Registered Nurse (RN) – Pediatric Behavioral Health

Winston-Salem, NC, United States

Where You Will Work:

Pediatric Behavioral Health (16 Beds)

Pediatric Behavioral Health is a 16 bed child/adolescent unit. Average daily census is 14. Our unit collaborates with providers, nursing teammates, recreational therapy, music therapy, social work, chaplaincy, and several other child-friendly volunteer groups. Our average length of stay is 5-7 days. We currently utilize the CPI de-escalation program. We were recently voted twice as a unit to "likely recommend for care" by patients and families. 

We’re Looking For:

• Completion of an accredited or approved program in nursing
• Registered Nurse license issued by the state in which the teammate practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association
• At least one year RN experience

What You’ll Do:

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.
• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

About This Location:

Atrium Health Wake Forest Baptist Medical Center, located in Winston-Salem, NC, is a key part of our nationally recognized academic health system. Our 885-bed tertiary care hospital houses the region’s only children’s hospital, burn center, and Level I adult and pediatric trauma centers. The campus is also home to a National Cancer Institute-designated Comprehensive Cancer Center and to clinical centers of excellence in multiple specialties including cardiovascular, brain health and neurology, sports medicine and orthopedics, transplantation and nephrology.

Be the Nurse Who Redefines Care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. 

Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.