Employment Type:

Shift:

Description:

Shift/Location:

Full Time, 1st Shift, 9am - 9:30pm

Week 1: Monday, Tuesday, Saturday

Week 2: Sunday, Monday, Tuesday

Week 3: Monday, Tuesday, Friday

Located at the Grand Rapids Emergency Department, Jefferson Ave

About the Position:

In an Emergency Room setting, greets patients and family members and obtains and verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery. Enters patient/guarantor data in patient accounting system; collects patient signatures on forms; and scans registration documents.  Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation.  May provide escort and directional support to patients, family members and visitors.  Enhances the patient experience throughout all patient interactions, the majority of which are face-to-face.

Requirements:

• Required: High school diploma.  Preferred: Associate’s Degree, or an equivalent combination of education and experience.  Data entry skills (50-60 keystrokes per minutes). Prefer one year of applicable experience in a healthcare provider or payer environment.
• Must have fluid experience with various software programs and ability use multiple systems to obtain or validate information during the interview process.
• Basic computer skills.  Preferred: Working knowledge of medical terminology.
• Required: Excellent communication (verbal and written) and organizational skills. Interpersonal skills to deal with internal and external customers, including ability to interpret customer needs, recommend and take action to satisfy the customer’s needs.  Accuracy, attentiveness to detail and time management skills. 

Trinity Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. We provide compassionate care, award-winning expertise, and the latest technology, all in an inclusive, Catholic, faith-based setting that honors the sacredness and dignity of every person.

We are part of Trinity Health, the nation's second-largest Catholic Health System.

You're our number one priority. We care about you as a total person, including your mind, body and spirit, and believe that patient-focused care is the fastest path to healing.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Radiology Technologist

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Shift/Location:

Full Time, 1st Shift, 9am - 9:30pm

Week 1: Monday, Tuesday, Saturday

Week 2: Sunday, Monday, Tuesday

Week 3: Monday, Tuesday, Friday

Located at the Grand Rapids Emergency Department, Jefferson Ave

About the Position:

In an Emergency Room setting, greets patients and family members and obtains and verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery. Enters patient/guarantor data in patient accounting system; collects patient signatures on forms; and scans registration documents.  Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation.  May provide escort and directional support to patients, family members and visitors.  Enhances the patient experience throughout all patient interactions, the majority of which are face-to-face.

Requirements:

• Required: High school diploma.  Preferred: Associate’s Degree, or an equivalent combination of education and experience.  Data entry skills (50-60 keystrokes per minutes). Prefer one year of applicable experience in a healthcare provider or payer environment.
• Must have fluid experience with various software programs and ability use multiple systems to obtain or validate information during the interview process.
• Basic computer skills.  Preferred: Working knowledge of medical terminology.
• Required: Excellent communication (verbal and written) and organizational skills. Interpersonal skills to deal with internal and external customers, including ability to interpret customer needs, recommend and take action to satisfy the customer’s needs.  Accuracy, attentiveness to detail and time management skills. 

Trinity Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. We provide compassionate care, award-winning expertise, and the latest technology, all in an inclusive, Catholic, faith-based setting that honors the sacredness and dignity of every person.

We are part of Trinity Health, the nation's second-largest Catholic Health System.

You're our number one priority. We care about you as a total person, including your mind, body and spirit, and believe that patient-focused care is the fastest path to healing.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Leads and participates in a small team providing phlebotomy services to inpatients or an outpatient laboratory. Ensures adherence to standards and policies. Trains new employees as assigned. Captures data, audits processes and reports selected metrics to management.

Education

• Minimum High school diploma

• Preferred Phlebotomy Training or Phlebotomy Technical School

​Credentials/Licensure

• Minimum ASCP certification for Phlebotomy (or other accrediting agency) or certification must obtain within 3 months of hire date

Related Experience

• Minimum Six months of phlebotomy experience.

• Preferred One year of phlebotomy experience at MHSM.

Other Knowledge, Skills and Abilities

• Minimum Strong interpersonal and clerical skills. Strong customer service skills.

Computer Competency
Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.

Benefits and Opportunities:

• Mileage reimbursement available 
• Competitive compensation
• Benefits package- medical, vision, dental for .5 FTE and higher
• Engaging, friendly colleagues
• Variety of schedules
• Career Coaching, Career Exploration, and progression opportunities in the lab and outside
• Continuing education funds, tuition reimbursement, and lifelong learning opportunities

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Mercy Health Pharmacy Technician Summary

Under the direction of a Registered Pharmacist, assists Pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Provides courteous, cooperative, and timely service to patients, visitors and staff.

This position it is going to be 10-hour shifts with either Tuesday or Wednesday being the day off and the hours will be 8:30am-7:00pm.

What the Pharmacy Technician will need:

• Minimum High school education or equivalent.
• Preferred Completion of a formal Pharmacy Technician training program; or two years of college with emphasis in math, science, or medical field applications.
• Minimum Licensed as a Pharmacy Technician in the State of Michigan.
• Preferred Active status as a Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB).
• Minimum Two years of pharmacy work experience.

What the Pharmacy technician will do:

• Looking for a reliable, friendly, detail-oriented person to join our Prescription Delivery team.
• Demonstrates culture competency in interpersonal behaviors.
• Demonstrates passion for customer service and understands the needs and behaviors of patients may vary between patients.
• Acts as patient advocate and provides individual support for patients to make the prescription filling process easy.
• Completes patient refill calls.
• Schedules medication deliveries.
• Collects payment information.
• Routinely monitors prescription fill patterns for patients in the Prescription Home Delivery program to ensure ongoing medication compliance and follows up with clinical pharmacist when a patient exhibit patterns of non-compliance.
• Functions as a respectful member of pharmacy and clinic team and views role as collaborative, between pharmacy and clinic, rather than exclusive to either department.
• Routes clinical questions to the clinical pharmacist and/or provider for follow-up.

**Note: This position will be based out of the pharmacy and/or Diabetes and Endocrine Clinic and will not be responsible for delivering prescriptions to the requested addresses. **

• Prepares, packages, and distributes medication orders per physician request, pharmacist request, or prearranged work assignment according to established policies, procedures and protocols.
• Maintains adequate stock of medications and supplies according to established policies and procedures.
• Contributes to effective and quality operation of the department.
• Maintains logs, records, and other required files and documentation; answers telephone and pneumatic tube; and handles cash transactions.
• Prepares IV admixtures and other sterile products.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

SUMMARY:

Performs a variety of food service tasks in the areas of meal assembly, meal delivery, dishwashing and metal ware. Of those areas, this position will be primarily supporting the dish room.

Pay starting at $15.82 and up

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

EDUCATION AND EXPERIENCE:

Education:

• Education: High School diploma or GED preferred. Able to read and write English. Possesses basic math skills

Experience:

Three to six months on the job training or previous experience preferred.

Required Skills and Abilities:

• Ability to read, write and perform math calculations
• Ability to walk and stand for long periods of time – up to 100% of the work day.
• Ability to lift and push up to 50 lbs.
• Ability to concentrate and pay close attention to detail for up to 50% of work time.
• Interpersonal skills to communicate effectively with staff and other department personnel and patients.
• Frequent walking and standing. Must be able to work above the head and low to the ground. Occasional bending, squatting, kneeling, climbing.
• Potential exposure to fumes, airborne particles, blood, bodily fluid, tissues.

What you will do: 

• Set-up and clean-up of tray lines assembly area to include (not limited to) hot and cold food items, silverware, dishes, napkins, salads, desserts, breads and beverages.
• Prepares work stations by stocking food and non-food items and equipment (as necessary)
• Work on assembly tray line stations and read tray tickets to provide correct food items
• Load trays on delivery carts
• Remove soiled serving trays from patient units, buses patient and customer serving trays
• Operate elevator to deliver and pick-up carts to patient care units and outpatient clinics.
• Take food service supplies (as needed) to patient rooms and outpatient clinics
• Deliver meals to patients’ bedside. Assist with all needs/respond/resolve all concerns and requests.
• Communicate with portable telephones to assure all patients’ needs are met.  
• Operate mechanical dishwasher, clean equipment, kitchen areas and unload food from delivery carts.
• Cleans and sanitizes all metal ware cooking pots, pans, and utensils serving ware.
• May be asked to prepare simple foods like sandwiches and salad.
• Maintains various records such as tray delivery/pick-up schedule.
   

Visit Trinity Health Michigan to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

SUMMARY:

Performs a variety of food service tasks in the areas of meal assembly, meal delivery, dishwashing and metal ware. Of those areas, this position will be primarily supporting the dish room.

Pay starting at $15.82 and up

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

EDUCATION AND EXPERIENCE:

Education:

• Education: High School diploma or GED preferred. Able to read and write English. Possesses basic math skills

Experience:

Three to six months on the job training or previous experience preferred.

Required Skills and Abilities:

• Ability to read, write and perform math calculations
• Ability to walk and stand for long periods of time – up to 100% of the work day.
• Ability to lift and push up to 50 lbs.
• Ability to concentrate and pay close attention to detail for up to 50% of work time.
• Interpersonal skills to communicate effectively with staff and other department personnel and patients.
• Frequent walking and standing. Must be able to work above the head and low to the ground. Occasional bending, squatting, kneeling, climbing.
• Potential exposure to fumes, airborne particles, blood, bodily fluid, tissues.

What you will do: 

• Set-up and clean-up of tray lines assembly area to include (not limited to) hot and cold food items, silverware, dishes, napkins, salads, desserts, breads and beverages.
• Prepares work stations by stocking food and non-food items and equipment (as necessary)
• Work on assembly tray line stations and read tray tickets to provide correct food items
• Load trays on delivery carts
• Remove soiled serving trays from patient units, buses patient and customer serving trays
• Operate elevator to deliver and pick-up carts to patient care units and outpatient clinics.
• Take food service supplies (as needed) to patient rooms and outpatient clinics
• Deliver meals to patients’ bedside. Assist with all needs/respond/resolve all concerns and requests.
• Communicate with portable telephones to assure all patients’ needs are met.  
• Operate mechanical dishwasher, clean equipment, kitchen areas and unload food from delivery carts.
• Cleans and sanitizes all metal ware cooking pots, pans, and utensils serving ware.
• May be asked to prepare simple foods like sandwiches and salad.
• Maintains various records such as tray delivery/pick-up schedule.
   

Visit Trinity Health Michigan to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Trinity Health- Grand Rapids Psychiatric Med Unit is a unit for general medical patients who have a co-existing Behavioral Health diagnosis.

Highlights:

Magnet designated facility with active shared decision making councils.  We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community ​

• Day-1 Benefits low-cost benefits, including medical, dental, vision, 403B retirement and more.

• Paid holidays and generous Paid Time Off (PTO)

• Up to 18 days of PTO your first year!

• Daily Pay Options

Position Summary:

Registered Nurse - RN works in a collaborative environment to deliver excellent patient care as part of an interdisciplinary team providing evidenced based medicine and individualized patient care.  A Registered Nurse - RN is expected to facilitate all aspects of the patient visit experience.

What Registered Nurse, RN will need:

• Graduation from an accredited Nursing school and program

• Associates Degree in Nursing required, BSN preferred. 

• In Grand Rapids if ADN must enroll in BSN program within 6 months of hire and complete in 4 years of hire

• Licensed in the State of Michigan

• BLS Certification from American Heart Association

• Experience as an RN required

What you will work:

• Part time

• 24 hours per week

• Night Shift

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Other Job Titles: Patient Care Tech (PCT), C.N.A, and M.A. (Medical Assistant)

Department: 10 East Older Adult/Stroke Unit (PCU)

Location: Trinity Health Ann Arbor

Position Purpose:

The PCT, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.

Shifts Available: 6:30 am-3:00pm; 2:30pm-11:00pm, 10:30pm-7:00am

Status Available: Part-time

Every Other Weekend and Holiday per year required for Full-time and Part-time team members.

REQUIRED EDUCATION / LICENSURE

• High school diploma or GED
• Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course.
• Student nurses must have completed their nursing fundamentals class of a BSN program.

What you will do:

• Training is provided to prepare our colleagues for success.
• The PCT assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection.
• A PCT will collects and send specimens including blood and blood cultures and inserts and removes peripheral IV catheters. They are responsible to record patient information and required data in appropriate areas in order to meet documentation requirements.
• Medical progressive care unit specializing in the care of diagnoses including: renal, stroke, seizure with continuous EEG monitoring.
• This unit currently houses our COVID-19 population.

Total Rewards and Benefits:

• Competitive compensation, DAILY PAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-  term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout SJMHS and Trinity Health
• Tuition Reimbursement

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

This role provides and facilitates patient care within the framework of established policies, procedures, standards, and guidelines for patients at Trinity Health Grand Rapids Hospital.

What the Social Worker (BSW) will do:

• Completes psychosocial assessment and community service planning.
• Provide support to the hospital discharge planners (RN Case Managers and Master's prepared Social Workers)
• Connect patients with appropriate community resources to address their Social Needs
• Facilitate referrals for discharge planning purposes
• Provide appropriate education for patients and families.
• Arranges transportation as needed for hospital discharges
• Coordinate hospital follow up appointments
• Participate in an interdisciplinary team to ensure successful and efficient discharge planning for hospitalized patients

What the BSW Discharge Planning Assistant will bring to our team:

• Strong organizational and time management skills.
• Exceptional customer service and communication abilities.
• Attention to detail and the ability to manage multiple priorities simultaneously.
• A collaborative approach to working with interdisciplinary teams.
• Problem-solving skills and resourcefulness in addressing discharge needs.
• Comfort working with electronic medical records and other healthcare technology.
• Willingness to independently identify solutions, leverage available resources, and ask thoughtful questions when additional support is needed
• The ability to independently identify priorities, take action, and follow tasks through to completion
• A commitment to patient-centered care, professionalism, and confidentiality.
• The ability to build positive relationships with colleagues, patients, families, post-acute providers, and community resources.
• Flexibility and adaptability in a dynamic healthcare environment.

What the Social Worker (BSW) will need:

• Bachelors of Social Work
• Current Michigan licensure as a licensed Social Worker.
• One year of social work experience in a healthcare setting

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Position: Environmental Service Technician

Location: Bronson Battle Creek Hospital

Department: Environmental Services

Shift: PRN 2nd Shift

Rotating Weekend and Holiday Shifts

Bronson is a Drug Free Employer

Make a Difference in Patient Care!

At Bronson Hospital, we are committed to keeping our patients and visitors safe and healthy. We’re looking for an Environmental Service technician to help maintain cleanliness and infection control across the hospital. You’ll play an important role in making sure the hospital is a clean, safe place for everyone.

Bronson Hospital servesthe community 24 hours a day, 365 days a year. To meet patient care needs, scheduling includes rotating weekends and holidays. Bronson is a drug-free employer, including THC.

What You’ll Do:

Clean and sanitize patient rooms (both occupied and unoccupied), public areas, surgical areas, and other spaces as assigned

Stock supplies and keep equipment clean and in working order

Follow safety and infection control guidelines to ensure the hospital is always clean and safe

Provide excellent service to both hospital staff and patients

Work closely with the Environmental Services Manager to make sure all tasks are completed to the highest standards

Follow detailed instructions and regularly check your work to meet quality standards

What We’re Looking For:

A positive attitude and a strong desire to help others

Attention to detail and the ability to follow safety and cleanliness guidelines

Ability to work well with a team and follow instructions from supervisors

Good communication skills and a willingness to learn

Ability to work in a fast-paced environment and stay focused on the task at hand

Previous experience in cleaning or maintenance is a plus, but not required

Why Work at Bronson?

A 2025 Forbes Best-In-State Employer

Competitive salary

Shift differential pay

Comprehensive Wellness Program

Rotating weekends

Benefits start on Day 1

Work with a supportive and friendly team

Opportunities to learn and grow in the healthcare field

Be part of a hospital that values your hard work and dedication to keeping the community healthy

Effective April 19, 2021 a high school diploma or general education degree (GED) is no longer required for this position. 

(BBC only) Michigan driver's license and insurability may be required

• Ability to work independently.

• Must be able to communicate (verbally and in writing) in English (at or above the 8th grade level) with departmental staff and internal and external customers.

• Must possess interpersonal skills that represent Bronson in a positive and professional manner.

• Must exhibit excellent customer service skills, thoroughness and time management skills..

• Must be able to comfortably accept delegation and negotiate task priorities.

Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

• Performs most duties while standing, sitting, and/or walking. Lifts and/or pushes supplies and equipment. Frequent reaching, stooping, bending, kneeling, and crouching, is required to perform many job duties. Ability to work while standing on a stepladder at a height of four feet is required. Occasional exposure to risk of injury when working with electrical equipment. Must be able to walk stairs when necessary. Good balance is required when performing all duties. The employee is occasionally required to work in confined spaces and occupied areas. May experience occasional pressure due to multiple calls and inquiries. May be called upon to handle emergency or crisis situations. Required protecting clothing may include gloves, eye protection, face protection, and shoe covers.

• Performs all cleaning functions involved in daily general cleaning and maintaining of patient rooms, operating rooms and ancillary areas, patient related areas, and departmental general areas following the system’s ten steps of cleaning as defined in the Environmental Services Department Manual. 

(For BBC & BLH ONLY - may do laundry)

• Maintains knowledge of, and complies with, all relevant laws, regulations per CDC, OSHA, the EPA, Joint Commission and policies, procedures and standards necessary for role.

• Follows all isolation procedures in isolation and contact plus rooms
• Detail clean vents, fan fixtures, tops of windows, door frames, wall art, bumpers, furniture and other areas as necessary
• Cleans public areas; lobbies, waiting rooms, rest rooms, elevators, utility rooms, exam rooms, offices, stairwells, and other areas assigned

• Collects and replaces all sharps and black pharmacy box containers in patient care areas.

• Documents and maintains records of assigned cleaning tasks.

• Restocking of supplies in assigned areas as needed.

• Communicates information and requests as appropriate to the registered nurse and/or patient care assistant.

• Communicate and provide exceptional service to patients, staff, families and visitors.

• Maintains confidentiality of patient and unit data per HIPPA regulations.

• Removes trash and soiled linen from assigned areas and transports to disposal area.

• Keeps work areas neat and orderly, cleans equipment and assists with other duties as assigned.

• May operate mechanical floor equipment such as IMops, vacuums, sweepers and other related environmental equipment.

• Cleans equipment and stores in assigned locations.

• Direct visitors as necessary.

• May collect trays from patient rooms.

• Coordinates activities related to cleaning area with department coordinator as needed.

• Assumes responsibility for own growth and development; attends regular staff meetings.

• Actively participates and supports the Bronson Management System by attending huddles and adopting the problem solving methods.

• Operates ultraviolet (UV) disinfection equipment (Surfacide UV Robot).  *BBC Only

• All other duties as assigned which may include the use of the trash compactor, and emptying trash and linen chutes.

Specific to BMH Lab, BSH, BLH & BLIRC:

• Collect, label and organize all Biomedical Waste for pick up by the waste hauler.

• Collect, transport and take all recycling to compactor or comingle dumpster.

• Transport waste to appropriate compactor or outside dumpster as needed.

• Change privacy curtains where needed. 

• Round, inspect and maintain all assigned areas within scope of facility.  Areas to include but not limited to: Lab work areas, offices, restrooms, waiting areas, patient procedure rooms, stairwells, receiving dock, ambulatory storage, EVS closets, BIO storage rooms, recycling areas inside and outside, elevator landing, elevator’s inside and out, elevator tracks. 

• Proper use of and maintenance of all assigned floor care machinery.  Machinery to include but not limited to: auto scrubbers, corded and battery powered vacuums,  iMop, burnishers and side by side scrubbers.

Shift

Time Type

Scheduled Weekly Hours

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served.

• Beginning March 31, 2014 forward all new hires will possess BSN upon hire; Master's degree strongly preferred.
• Minimum of 3 years of experience in an acute care hospital setting
• Licensed Registered Nurse in good standing with the State of Michigan

• BLS certification required by completion of core orientation

• Case Management Certification preferred 

• Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. 
• Ability to handle multiple priorities in a stressful environment • Communicates effectively and efficiently with all levels of healthcare providers both verbally and written 
• Ability to communicate in a manner that patients and family find understandable, collaborative and supportive
• Demonstrates diverse critical global thinking, decision making and problem solving abilities 
• Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner 
• Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level 
• Ability to correctly prioritize multiple demands in a stressful situation 
• Anticipates patient’s needs and works to quickly resolve 
• Works independently, self-motivated 
• Utilizes effective negotiation and conflict resolution skills
• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. 
• Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. 
• Manages and monitors patient progress and documents according to procedure 
• Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients 
• Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. 
• Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. 
• Drives multidisciplinary team rounds. 
• Documents clear and specific transitional planning reflective of meeting the patient’s level of care need and choices. 
• Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals 
• Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. 
• Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. 
• Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. 
• Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. 
• Participates actively in assigned groups and committees. 
• Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge 
• Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. 
• Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement 
• Tracks and trends all outlier LOS data to reduce outlier LOS

BLH & BSH Specific:

House Manager duties include:

• Coordinating and overseeing hospital operations – provides clinical and administrative direction in absence of Unit Leaders.

• Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions.

• Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up.

• Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director.

• Assesses safety concerns and takes action as appropriate.

• Coordinates admissions/transfers/patient placement.

• Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement.

• Conducts regular rounds of all Hospital Departments/Units.

• Maintains utilization review

• Monitors infection control data

• Leads Safety Check-In meetings on weekends and holidays

• Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases.

• Participates in After-Care duties when required

BBC Specific:
• Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed.
• Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed.
• Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient’s needs

Shift

Time Type

Scheduled Weekly Hours

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

Location:

Hickman Hospital

Department:

Obstetrics LDRP

Weekly Hours:

36

Status:

Full time

Shift:

Nights (United States of America)

Job Summary:

The Registered Nurse (RN) is at the core of our world class patient care team. The acute care RN provides professional expertise and leads a highly integrated team of nursing team members, in collaboration with other health care providers, to ensure the highest quality care is provided to patients. RNs are committed to practices that place patients at the center of care decisions, and their compassionate approach fosters trust and comfort in the patients, families and visitors they serve. At ProMedica, our nurses are dedicated to improving health outcomes for our patients and the communities we serve.

ACCOUNTABILITIES

• Patient & Family Centered Care

• Recognize the patient or designee as the source of control and full partner in providing compassionate and coordinated care based on respect for patient preference, values, and needs.

• Elicit and communicate patient values, preferences, and expressed needs.

• Provide patient-centered care with sensitivity and respect for the diversity of human experience in collaboration with the interdisciplinary team. Engage patients or designated surrogates in active partnerships that promote health, safety and well-being, and self-care management.

• Addresses patient/family education needs considering patient level of comprehension, style of learning from the point of entry through discharge.

• Navigates and collaborates with patient, family and healthcare team regarding the care provided and needed to ensure appropriate transition along the continuum.

• Evaluates patient’s response and intervenes to ensure optimal patient outcomes.

• Evidenced Based Practice

• Integrate best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care.

• Base individualized care plan on patient values, clinical expertise, and evidence.

• Nursing Practice

• Assesses, formulates nursing diagnosis, plans, and implements and continually evaluates effectiveness of the individualized written nursing care plan and delivery of nursing care for each patient assigned.

• Analyzes and prioritizes problems and makes sound judgments based on logic and/or critical thinking skills.

• Safety and Quality Improvement

• Improve the safety and quality of healthcare systems by minimizing the risk of harm to patients and the healthcare team.

• Administers medications and executes regimens as authorized by the state licensure.

• Incorporates quality measures and data to understand individual and system performance.

• Applies use of technology and standardized practices that support safety and quality.

• Identifies strategies to reduce risk of harm to self or others.

• Participates in unit-based quality improvement, evidence-based practice projects or research.

• Promotes and incorporates error prevention techniques.

• Report safety concerns and events including near misses.

• Informatics & Technology

• Promote and incorporate use of technology to communicate, manage information, mitigate errors, and support decision making.

• Navigates, plans patient care, and documents ongoing status, interventions, patient responses and outcomes in accurate, timely manner in the electronic health record.

• Responds appropriately to clinical decision-making supports and alerts.

• Advocates protecting the integrity of the healthcare record and the privacy of each patient.

• Communication, Teamwork & Collaboration

• Interacts effectively with patient, families and with healthcare team to foster open communication, mutual respect, and shared decision-making.

• Functions as the coordinator of the patient’s plan of care through interaction and communication with healthcare team.

• Acts with integrity, consistency, and respect for diversity.

• Functions within scope of practice.

• Delegates to other team members as appropriate.

• Escalates barriers, safety and clinical concerns utilizing appropriate chain of command.

• Leadership & Professionalism

• Influences the behavior of individuals or groups within the environment to facilitate goal establishment and achievement. Accountable for the delivery of nursing care consistent with the core values, mission, philosophy, and policies of ProMedica.

• Understands and maintains a current working knowledge of scope of practice as outlined by state Board of Nursing.

• Integrates leadership skills to promote systems thinking, communication, and facilitating change.

• Participates in healthcare teams to improve patient care, the work environment, and patient and staff satisfaction.

• Accountable to own nursing practice by following nursing process. Assigns, directs, delegates, and supervises ancillary personnel and support staff in carrying out particular roles/functions aimed at achieving patient care goals.

• Systems-Based Practice

• Participates in practices endorsed at the healthcare system level.

• Plans, organizes, and delivers patient care in the context of the work unit.

• Rounds with providers.

• Practices bedside report/hand-offs.

• Ensures meaningful hourly rounding occurs.

• Escalates concerns utilizing appropriate chain of command to maintain safety, quality, and patient satisfaction.

• Performs other duties as assigned.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• The RN in Michigan must complete twenty-five hours of continuing education, with at least two hours in pain and symptom management during the two-year period prior to the renewal of the license.

• Skills:

• Complies with nursing process.

• Ability to respond effectively and efficiently to critical situations involving patients, personnel, and visitors in a professional manner.

• Performs basic nursing skills competently.

• Ability to evaluate own daily practice for errors and pursue corrective action.

• Engages in the changing environment and is open to new ideas.

• Functions as a dependable team member, assisting when requested or when the need is obvious.

• Communicates effectively and empathetically with all members of the healthcare team including patients.

• Responsible for continued professional growth and development and competency.

• Navigate and retrieve information from the computer and healthcare record.

• Current State license as a Registered Nurse.

• Current CPR training. Specialty certifications as required

PREFERRED REQUIREMENTS

• Bachelor of Science in Nursing

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

Position Purpose

Provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a something More experience.

What you will do:

• Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner.
• Assists with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations).
• Understands and proficiently uses all computer programs.
• Medical record and data management.
• Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance.

Minimum Qualifications:

• High School diploma or equivalent.
• One year of college course or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Position Highlights and Benefits:

• Magnet designated facility with active shared decision making councils.  We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community.
• Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Summary:

The Mammography Technologist performs mammography examinations as well as performs and records the results of Quality Assurance and Quality control procedures.

Hours | Schedule:

• Per Diem
• Variable hours

What the Mammography Technologist will do:

• Performs and records the results of quality assurance and quality control procedures.
• Mammography Technologists trained in breast ultrasound and stereo and guided core needle biopsies assist the Radiologist with biopsies and needle localizations.
• Determines whether a mammogram is screening or diagnostic study.
• Performs mammography examinations and patient education on Hospital services and treatments.
• Acquires patient history & explains exam and procedures,assuring that patient and/or family understand scope of exam.
• Monitors safety and comfort of patient through the exam.

What the Mammography Technologist will need:

• Completion of American Registry of Radiologic Technologist (ARRT) approved Radiologic Technology Program.
• American Registry of Radiologic Technologist (ARRT) certification; registry eligible in mammography. Must maintain 24 continuing education credits per biennium to maintain registry status.
• Certification or recertification in Basic Life support (BLS) within three months of hire.
• One year of experience as a Registered Radiographer. Registry eligible in mammography.
• Ability to lift up to a maximum of 35lbs. and perform push/pull tasks that require a maximum force of 35 lbs.
• Preferred: Bachelors of Science degree (BS)
• Preferred: American Registry of Radiologic Technologist (ARRT) certification in mammography. Must maintain 15 continuing education credits per three years in Mammography to maintain registry.
• Preferred: One year of mammography experience including 3D mammography.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Description:

Job Details

Location: Trinity Health Muskegon

Start Date: ASAP

Weeks: 13 weeks

Hours: 3x12

Shift: Night (7:00p-7:30a)

Gross Weekly Rate: $2916

** Only for nurses coming to Michigan from out of state, over 60 miles from home to hospital. You cannot work in the same metropolitan area greater than 12 months in order to receive this rate. **

Posting Job Description

Travel Registered Nurse, RN, Med/Surg

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions

• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate

• Acts independently & appropriately within license, scope of knowledge & experience in practice area

• Retains accountability for delegation, choices, decisions & outcomes

• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes

• Exhibits agility & willingness to take on new & additional responsibilities

• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.

• Valid RN licensure authorized in the applicable state(s) of practice/employment.

• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.

• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.

• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay

• Flexible Scheduling

• Travel and Per Diem opportunities available

• Variety of Practice Settings

• Learning Opportunities

• DailyPay available

• Reimbursement of License and Certifications available per assignment

• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.

• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.

• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Job Title: Social Worker Masters
Work Location: Trinity Health Grand Rapids
Department: Hospital
Shift: Saturdays & Sundays 8a - 4:30p

Position Summary:

Join our compassionate team at Trinity Health Grand Rapids Hospital, where your skills in clinical social work will make a critical impact during some of the most vulnerable moments in our patients’ lives. In this fast-paced environment, you will conduct psychosocial assessments, provide brief solution-focused counseling, and develop collaborative treatment goals. Your work will help patients navigate crisis situations, overcome barriers, and access needed community resources to ensure safe and effective care transitions.

What You'll Do:

• Provide social work services during the 8:00 AM – 4:30 PM shift in the inpatient hospital on the weekends only

• Conduct thorough psychosocial assessments for patients and families in crisis.

• Develop individualized treatment and discharge plans that address emotional, social, and practical needs.

• Deliver brief counseling and crisis intervention.

• Coordinate with community agencies and internal resources to support safe care transitions.

• Serve as a patient advocate and liaison between care teams and families.

• Document assessments, plans, interventions, and outcomes in a timely and accurate manner.

• Collaborate with the interdisciplinary care team to support holistic patient care.

What You'll Bring:

• Education: Master’s Degree in Social Work or a related field from an accredited institution.

• Licensure: Eligible for licensure as a Limited Licensed Master Social Worker (LLMSW) or Licensed Master Social Worker (LMSW) by the Michigan Board of Social Work.

• Experience: Minimum of 2 years of social work experience in a healthcare setting; experience in emergency, behavioral health crisis, or acute hospital preferred.

Key Competencies:

• Exceptional crisis intervention and psychosocial assessment skills.

• Strong emotional resilience and sound decision-making under pressure.

• Compassionate communication and active listening.

• Collaborative team player who thrives in a dynamic, high-acuity environment.

• Familiarity with local resources and referral processes for at-risk populations.

• Accurate, timely clinical documentation and case tracking.

Why Trinity Health?
As a mission-driven, people-centered health system, Trinity Health Grand Rapids is committed to providing compassionate, comprehensive care. You’ll be part of a dedicated team making a difference in the moments that matter most.

📌 Ready to bring your compassion and expertise to the front lines of care? Apply now.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Location:

Hickman Hospital

Department:

Med Surg Unit

Weekly Hours:

36

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

The Registered Nurse (RN) is at the core of our world class patient care team. The acute care RN provides professional expertise and leads a highly integrated team of nursing team members, in collaboration with other health care providers, to ensure the highest quality care is provided to patients. RNs are committed to practices that place patients at the center of care decisions, and their compassionate approach fosters trust and comfort in the patients, families and visitors they serve. At ProMedica, our nurses are dedicated to improving health outcomes for our patients and the communities we serve.

ACCOUNTABILITIES

• Patient & Family Centered Care

• Recognize the patient or designee as the source of control and full partner in providing compassionate and coordinated care based on respect for patient preference, values, and needs.

• Elicit and communicate patient values, preferences, and expressed needs.

• Provide patient-centered care with sensitivity and respect for the diversity of human experience in collaboration with the interdisciplinary team. Engage patients or designated surrogates in active partnerships that promote health, safety and well-being, and self-care management.

• Addresses patient/family education needs considering patient level of comprehension, style of learning from the point of entry through discharge.

• Navigates and collaborates with patient, family and healthcare team regarding the care provided and needed to ensure appropriate transition along the continuum.

• Evaluates patient’s response and intervenes to ensure optimal patient outcomes.

• Evidenced Based Practice

• Integrate best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care.

• Base individualized care plan on patient values, clinical expertise, and evidence.

• Nursing Practice

• Assesses, formulates nursing diagnosis, plans, and implements and continually evaluates effectiveness of the individualized written nursing care plan and delivery of nursing care for each patient assigned.

• Analyzes and prioritizes problems and makes sound judgments based on logic and/or critical thinking skills.

• Safety and Quality Improvement

• Improve the safety and quality of healthcare systems by minimizing the risk of harm to patients and the healthcare team.

• Administers medications and executes regimens as authorized by the state licensure.

• Incorporates quality measures and data to understand individual and system performance.

• Applies use of technology and standardized practices that support safety and quality.

• Identifies strategies to reduce risk of harm to self or others.

• Participates in unit-based quality improvement, evidence-based practice projects or research.

• Promotes and incorporates error prevention techniques.

• Report safety concerns and events including near misses.

• Informatics & Technology

• Promote and incorporate use of technology to communicate, manage information, mitigate errors, and support decision making.

• Navigates, plans patient care, and documents ongoing status, interventions, patient responses and outcomes in accurate, timely manner in the electronic health record.

• Responds appropriately to clinical decision-making supports and alerts.

• Advocates protecting the integrity of the healthcare record and the privacy of each patient.

• Communication, Teamwork & Collaboration

• Interacts effectively with patient, families and with healthcare team to foster open communication, mutual respect, and shared decision-making.

• Functions as the coordinator of the patient’s plan of care through interaction and communication with healthcare team.

• Acts with integrity, consistency, and respect for diversity.

• Functions within scope of practice.

• Delegates to other team members as appropriate.

• Escalates barriers, safety and clinical concerns utilizing appropriate chain of command.

• Leadership & Professionalism

• Influences the behavior of individuals or groups within the environment to facilitate goal establishment and achievement. Accountable for the delivery of nursing care consistent with the core values, mission, philosophy, and policies of ProMedica.

• Understands and maintains a current working knowledge of scope of practice as outlined by state Board of Nursing.

• Integrates leadership skills to promote systems thinking, communication, and facilitating change.

• Participates in healthcare teams to improve patient care, the work environment, and patient and staff satisfaction.

• Accountable to own nursing practice by following nursing process. Assigns, directs, delegates, and supervises ancillary personnel and support staff in carrying out particular roles/functions aimed at achieving patient care goals.

• Systems-Based Practice

• Participates in practices endorsed at the healthcare system level.

• Plans, organizes, and delivers patient care in the context of the work unit.

• Rounds with providers.

• Practices bedside report/hand-offs.

• Ensures meaningful hourly rounding occurs.

• Escalates concerns utilizing appropriate chain of command to maintain safety, quality, and patient satisfaction.

• Performs other duties as assigned.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• The RN in Michigan must complete twenty-five hours of continuing education, with at least two hours in pain and symptom management during the two-year period prior to the renewal of the license.

• Skills:

• Complies with nursing process.

• Ability to respond effectively and efficiently to critical situations involving patients, personnel, and visitors in a professional manner.

• Performs basic nursing skills competently.

• Ability to evaluate own daily practice for errors and pursue corrective action.

• Engages in the changing environment and is open to new ideas.

• Functions as a dependable team member, assisting when requested or when the need is obvious.

• Communicates effectively and empathetically with all members of the healthcare team including patients.

• Responsible for continued professional growth and development and competency.

• Navigate and retrieve information from the computer and healthcare record.

• Current State license as a Registered Nurse.

• Current CPR training. Specialty certifications as required

PREFERRED REQUIREMENTS

• Bachelor of Science in Nursing

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Location:

Hickman Hospital

Department:

Med Surg Unit

Weekly Hours:

36

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

A Patient Care Tech (PCT) at ProMedica plays a vital role in the health and safety of our patients every day. From caring for patients to performing clerical services, a PCT helps all members of the ProMedica health care team while complying with standards, procedures, and policies. A PCT is a genuine ambassador for ProMedica as they interact with patients, visitors, and co-workers.

The PCT assists the patient care team with exams, procedures, obtaining patient data and other processes related to direct patient care. The PCT also ensures an appropriate stock of supplies and equipment is available and functioning properly.

In this role, you will perform tasks related to scheduling procedures, coordinating admission as well as discharge and transfer processes. PCTs answer phones, take messages, and direct calls. You will also pick up and deliver specimens, documents, and other items to contribute to operational efficiency.

The above summary of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

• Applies the knowledge and skills necessary to provide care appropriate to the age of the patients served (i.e.: infant, pediatric, adolescent, adult, and geriatric), coordinated and delegated by licensed nursing personnel.

• Collects patient data as directed. Recognizes and reports any changes or deviations from routine to licensed nursing personnel, including abnormal vital signs, symptoms, condition changes, patient events, and patient responses to treatment.

• Provides guest relations, fields phone inquiries appropriately. Provides support to families and significant others, assisting the nursing staff to meet these needs. Perceived as helpful and friendly to all customers.

• Collaborates with all members of the health care team and physician offices to promote a seamless patient care continuum. Facilitates prompt, efficient patient services through organizing, prioritizing, and performing clerical activities.

• Assists in preparing patients, physically and psychologically, for treatments, procedures, and studies.

• Maintains inventory and par levels for special equipment and supplies.

• Performs any other job related to duties as indicated.

REQUIREMENTS

• Education: High school graduate or equivalent.

• Skills: BLS within 6 months of hire. Able to read, write, and speak the English language. Must have excellent communication skills and telephone etiquette. Ability to perform basic math and must have basic computer skills. Ability to deal effectively with a changing environment and be open to new ideas. Ability to function quickly in stressful situations.

• Years of Experience: Previous experience as a nursing assistant or proof of satisfactory completion of a nursing assistant program in the last two years.

PREFERRED REQUIREMENTS

• Years of Experience: Experience as a unit clerk in an acute care environment.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Employment Type:

Shift:

Description:

PHYSICAL THERAPIST

Probility Physical Therapy is looking for a motivated, upbeat and dedicated Physical Therapist to work in our Schoolcraft office.  We offer the opportunity to work with and learn from Nationally Recognized Therapists.  To be eligible, must have received a degree in a PT program. New grads are welcome!  This position is eligible for up to a $10,000 sign-on bonus!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

POSITION PURPOSE

Serves as a member of the Trinity Health Payroll Shared Services team supporting all accounting and compliance activities for payroll operations. Provides or coordinates training for ministry and central payroll team members and is the primary point of contact with the vendor(s) for resolution of data and processing issues. Works closely with Regional Health Ministry teams to ensure accuracy of all aspects of employee payroll data, and processing information. Ensures compliance with federal and state regulations. Maintains a high degree of confidentiality for all payroll and human resource information.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Maintains accurate procedures in compliance with all Federal and State Regulations to analyze and monitor all payroll functions including tax setup/withholding, banking, garnishment, and general processing.

Responsibility for supporting relationships with contracted vendors and internal Trinity Health departments for regular auditing, implementing procedures, and ensuring accurate payroll withholdings, processing, and payments.

Educates payroll colleagues about payroll processes and procedures including those tasks to be performed locally and escalates issues as appropriate. Ensures processing deadlines and annual calendars are shared to ensure payroll is calculated and settled timely for all payroll productions runs and calculations.

Ensuring all aspects of the payroll cycle, including tax, benefits, wage attachment, banking etc. are processed, reconciled, audited, and transmitted accurately and timely.

Completes quarter end and year end payroll activities and assists RHM Payroll Managers to ensure compliance and accuracy.

Collaborates with leadership to develop and execute initiatives that will result in improved process efficiencies.  Reviews internal and external data and best practices to ensure continuous improvement in quality and service delivery.

Works with HR and with TIS staff to resolve issues in system or operations to ensure smooth transfer of information to and from payroll vendors.

Supports the payroll production process.

Maintains confidentiality of all payroll and human resources information.

Participates and takes responsibility for special projects related to system enhancements and quality improvements. 

Assists in the development and maintenance of policy and procedures.

Other duties as assigned.

Maintains a working knowledge of applicable Federal, State, and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

Associate's degree with major coursework in bookkeeping, accounting or related field or three (3) to five (5) years of comprehensive and progressively responsible payroll experience; or an equivalent combination of education and related work experience.

Experience in a multi-entity and multi-state organization handling payroll and payroll processes, payroll tax and state reciprocity rules, garnishments, payroll related regulatory compliance including the Fair Labor Standards Act (FLSA), banking ACH/settlement, and internal controls for the payroll cycle or an equivalent combination of education and related work experience.

Ability to work well in a team environment.

Good oral and written communication skills; comfortable communicating with all levels of the organization.

Strong analytical skills and can develop appropriate methodologies for collecting, summarizing, analyzing, and evaluating data. 

Detail oriented and able to meet established deadlines.  Excellent follow through is required.

Strong personal computer skills, particularly Excel. Experience with Workday, Kronos timekeeping and ADP tax services is preferred.

Demonstrated understanding of the principles of accounting.

High degree of professionalism and customer focus as well as the ability to maintain a high degree of confidentiality.

Must be a highly motivated self-starter with the ability to exercise good judgment, tact and diplomacy.

Must be comfortable operating in a collaborative, shared leadership environment.

Must have a personal presence that is characterized by a sense of honesty, integrity, and caring as well as the ability to inspire and motivate others to promote the philosophy, mission, vision goals and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to set and organize own work priorities and adapt to them as they change frequently.  Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. 

May need to travel to the various Trinity Health sites (less than 20%) as needed.

Must possess the ability to comply with Trinity Health policies and procedures.

Overtime may be required during peak periods

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification.  They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Financial Counselor, Patient Access

Location: Trinity Health Ann Arbor

Status: Full Time 40 hours per week 

Note: This is a hybrid position with opportunity to work most of the schedule from home but with expectations to be able to be onsite periodically.

Total Rewards and Benefits: 

• Competitive compensation, DAILYPAY 

• Benefits effective on Day One! No waiting periods. 

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 

• Retirement savings plan with employer match and contributions 

• Colleague Referral Program to earn cash 

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

• Tuition Reimbursement 

Position Purpose: 

Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.   

Minimum Qualifications: 

• High school diploma or GED.  

• Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services   

• Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.  

• Understanding of basic billing and coding.   

Additional Preferred Qualifications (nice to have)

• Epic experience preferred.  

• Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle preferred.

Essential Functions: 

• Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance. Secures and documents payment arrangements.   

• Assists patients in financing, payment plans, financial assistance and all financial options through the organization.   

• Audits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs.   

• Works closely with RSO and division leadership to improve collections.   

• Experience in the Medicaid Application process.  

Working Conditions:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional  

• Lift a maximum of 30 pounds unassisted.  Occasional    

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent     

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous  

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional   

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).  Occasional  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Essential Functions   

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. 

Work Focus:  
Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.  
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.  Responsible for distribution of analytical reports.   
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.  
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. 
Data Management & Analysis:  
Research & compiles information to support ad-hoc operational projects & initiatives.  
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.  
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.  
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 

Functional Role (not inclusive of titles or advancement career progression) 

The Employment Administration Advisor is a subject matter expert responsible for managing complex employment transactions, ensuring data accuracy, and resolving high-level escalations. The role oversees critical processes such as promotions, job changes, supervisor org, mass change, and EIB workflows, eligibility decisions, and MTA support as needed. It supports vendor coordination, conducts audits and root cause analysis, and identifies opportunities to improve workflows and system accuracy. The advisor contributes to projects and changes initiatives, communicates clearly to resolve issues, and consistently delivers high-quality, compliant work across the employment administration function. 

Delivering the Colleague Experience  

• Deliver an exceptional colleague experience through high-quality, reverent, courteous, and empathetic service, reflecting our commitment to the organization's mission & values and ensuring colleagues feel genuinely valued and respected through case management and phone interactions as appliable  

• Provide case resolution, while maintaining SLA standards for colleague inquiries where applicable.   

• Utilizes case management technology to accurately track and log issues and notes for cases assigned under stringent Legal Department requirements   

• Respond to HR inquiries related to benefits administration, HRIS systems, and policy interpretation with accurate and complete information using knowledge of HRIS processes and understanding of downstream impact of transactions to benefits, pay and other areas.   

• Provide warm transfer/direct colleague-leader connections to ensure excellent colleague experience  

Employment Case Management & Expert Support 

• Serves as SME for complex Workday employment transactions and escalations  

• Oversees end-to-end MTA workflows supporting employee time-away programs. 

• Provides system-wide training, guidance, and peer shadowing for employment processes. 

• Accountable to provide accurate documentation and tracking for all inquiries in the case management system to ensure compliance, continuity, and seamless team handoffs. 

• Supporting MTA/EOR changes as needed for data changes and/or EIB, Sup Orgs or mass data changes.  

• SME level understanding of how all HR transactions and business processes function in Workday. 

Data Integrity, Auditing & Transaction Accuracy 

• Performs ongoing auditing and data validation for all employment actions and related EIBs 

• Conducts root cause analysis and develops data-driven solutions to improve accuracy, outcomes, and compliance. 

• Leverages data and operational metrics to demonstrate progress, ROI, and program impacts. 

Vendor & Cross Functional Coordination 

• Manages vendor meeting relationships and supports vendor coordination for employment workflows. 

• Communicates regularly with ministries, boards, vendors, and cross-functional partners. 

• Resolves conflicts and de-escalates concerns through transparent, solutions focused communication. 

Operational Improvement, Projects & Change Management 

• Identifies process improvement opportunities and participates in designing/improving workflows to enhance efficiency, quality, and user experience. 

• Conducts research and compiles information for ad hoc projects and strategic initiatives. 

• Coordinates and supports project management activities including requirements, timelines, and deliverables. 

• Applies change management practices to support the successful adoption of new processes and system changes. 

• Manage complex cases, mentor peers, contribute to process improvements, contribute to continuous improvement efforts and support cross functional work  

Minimum Qualifications 

• Bachelor's Degree or equivalent level of experience 

• Equivalent experience to include 3-4 years previous human resources and/or related corporate compliance experience 

• Experience with Workday, vendor management and case management systems 

Additional Qualifications (nice to have) 

• A CEBS or PHR, SHRM-CP certification is preferred. 

Physical & Mental Requirements & Working Conditions (General Summary)  

Direct Healthcare Services / Indirect Healthcare / Support Services:  

• Exposure to interruptions, shifting priorities & stressful situations.      Frequent 

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Frequent 

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Frequent 

• Perform manual dexterity activities & / or grasping / handling.     Frequent 

• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional 

• Use a computer / other technology.    Continuous 

• Sit with the ability to vary / adjust physical position or activity.     Frequent 

• Maintain a safe working environment .     Continuous 

• Comply with applicable Code of Conduct, policies, procedures & guidelines.     Continuous 

Indirect Healthcare / Support Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Occasional  

• Lift a maximum of 15 pounds unassisted.     Occasional  

• Periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional 

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous 

 Hourly pay ranges: $27.96 - $41.95

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%) 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.