Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Department: 2 East Surgical Progressive Care

Location: Trinity Health Ann Arbor

Position Purpose:

The PCA, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.

Shifts Available: 6:30 am-3:00pm

Status Available: Part-time

Every Other Weekend and Holiday per year required for Full-time and Part-time team members.

REQUIRED EDUCATION / LICENSURE

• High school diploma or GED
• Recent experience desired

What you will do:

• Training is provided to prepare our colleagues for success.
• The PCA assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection.
• 2 East cares for high acuity surgical patients who require frequent monitoring, multiple lines/tubes, and complex nursing care.
• The 32-bed unit specializes in Core Surgical Services, Cardiothoracic Surgery, Vascular Surgery. Additional Surgical Populations include General Surgery, Trauma, and Plastic Surgery; a fast paced, dynamic unit known for High volume and high patient turnover.
• We are looking for someone with critical thinking, customer service, communication, team approach, and a positive attitude.

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
• Trinity Health offers comprehensive medical plan options administered by BlueCross BlueShield of Michigan (BCBSM). Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout SJMHS and Trinity Health
• Tuition Reimbursement

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Provides direct clinical services to patients, families, and significant others in various settings, including inpatient rehab unit and the outpatient rehab program.  Based upon clinical assessments and considering age-specific, developmental and cultural needs of the individual, makes recommendations to physicians regarding appropriate service needs and works collaboratively with physicians, nursing staff, other hospital and community providers to facilitate the initiation of appropriate services.  May also provide short-term, focused clinical treatment services.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

•  Provides direct clinical services to patients, families and others, including mental health and chemical dependency evaluations, crisis intervention, and supportive counseling and referrals for additional services.

• undefined

• Provides supportive intervention for situational distress, illnesses, and trauma; intervention and support for survivors of domestic violence, sexual assault, abuse and neglect. 

3.     Provides patient and family information and education regarding medical and mental health issues relevant to the setting.

4.     Prepares documentation for all services provided, including maintaining contact records, clinical evaluations, supportive services and disposition plans.  Enters charges for services provided at time of service.

5.     Obtains appropriate informed consents and/or other legally required documents for admission to program.

6.     Maintains good rapport and cooperative relationships.  Approaches conflict in a constructive manner.  Helps to identify problems, offer solutions, and participate in their resolution.

7.     Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Trinity Health System.  Discusses patient and hospital information only among appropriate personnel in appropriately private places.

8.     Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

9.      Behaves in accordance with the Mission, Vision, Values and Standards of Conduct of Trinity Health Systems.

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

1.      Requires a Master's degree in social work, psychology, nursing, or counseling.

• Licensing appropriate to the profession.

REQUIRED SKILLS AND ABILITIES

     1.  Clinical and analytical skills necessary to assess an individual's needs for behavioral

          health services, including evaluation of the individual's risk for dangerousness to self or    

          others.

• Knowledge of psychiatric diagnostic nosology and criteria.

• Demonstrated competence with verbal and written communication skills that offer concise, relevant, timely communication and/or documentation of clinical assessments.

• Ability to learn and utilize various software, database applications and electronic health records

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Provides direct clinical services to patients, families and others, including mental health and chemical dependency evaluations, crisis intervention, and supportive counseling and referrals for additional services.

Provides supportive intervention for situational distress, illnesses, and trauma; intervention and support for survivors of domestic violence, sexual assault, abuse and neglect.  Provides patient and family information and education regarding medical and mental health issues relevant to the setting. Assists the medical and nursing staffs with the assessment of more difficult and/or complex patients by applying clinical techniques such as crisis intervention. Prepares documentation for all services provided, including maintaining contact records, clinical evaluations, supportive services and disposition plans. Facilitates the entry of patients into Trinity Health Behavioral Services by providing patient evaluations, analyzing symptoms and history using DSMV and making level of care recommendations. Obtains appropriate informed consents and/or other legally required documents for admissions. Collaborates with Patient Financial Services during business hours to ensure insurance verification and benefits determination.   Responsible for pre-authorization for all payers for individuals being admitted for Behavioral Health Services within Trinity Health.

Maintains good rapport and cooperative relationships.  Approaches conflict in a constructive manner.  Helps to identify problems, offer solutions, and participate in their resolution.

Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Trinity Health System.  Discusses patient and hospital information only among appropriate personnel in appropriately private places.

Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Behaves in accordance with the Mission, Vision and Values of Trinity Health System.
 

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.
 

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

 Requires a Master's degree in social work, psychology, psychiatric nursing, or counseling.

Licensing appropriate to the profession.

REQUIRED SKILLS AND ABILITIES
 

     1.  Clinical and analytical skills necessary to assess an individual's needs for behavioral

          health services, including evaluation of the individual's risk for dangerousness to self or    

          others.

Knowledge of psychiatric diagnostic nosology and criteria.

Demonstrated competence with verbal and written communication skills that offer concise, relevant, timely communication and/or documentation of clinical assessments.

Ability to learn and utilize various software, database applications and electronic health records

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Day 1 Benefits w/$15,000 Signing Bonus

RN Case Manager

MON -THUR 8-7pm

Washtenaw County area

May travel the Ann Arbor and Surrounding Areas.

Provide one-to-one, compassionate care and love your job

Trinity Health at Home Hospice provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Hospice RNs position summary

Our Hospice RNs provides professional nursing care to the organization’s hospice clients as prescribed by the physician, and/or requested by the client/family, and in compliance with the state’s Nurse Practice Act, any applicable licensure/certification requirements, and the organization’s policies and procedures. The RN is fully responsible for the client assessment, care planning, therapeutic intervention, and overall supervision of client care and outcomes, is designated as the case manager for hospice patients. The Hospice RN in collaboration with the physician and other Hospice team members anticipates and manages patient’s symptoms, assists in identifying pt/family/caregiver grief/loss issues and assists in implementing the Hospice plan of care. Provides functional support to Hospice Aides and LPN/LVNs as needed.

Your opportunity

• Provide one-to-one care with your patients in their homes

• Enjoy a truly patient-centered focus

• Excel with supportive, motivated colleagues in an inspiring environment

• Flexibility

• Competitive salary

• Career paths and professional development

• Learn the industry's best, easy-to-use, advanced technology

Other benefits

• $15,000 Signing Bonus

• Health, dental and vision insurance

• Short and long-term disability

• 403b

• Generous paid time off

• Mileage reimbursement

• Comprehensive orientation

Minimum qualifications

• Current Registered Nurse licensure in the state of practice.

• Must have a minimum of one (1) year experience as a professional acute care nurse.

• Home healthcare/hospice experience preferred.

• Exhibits strong communication and interpersonal skills, with a special emphasis on grief/loss management.

• Must have current Driver’s license and reliable transportation to and from work site.

• Ability to consistently demonstrate commitment to the mission and Organizational Code of Ethics, and adhere to the Compliance Program.

About Trinity Health at Home Hospice

St. Joseph Mercy Home Care & Hospice is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Responsible for the delivery of social work services for a variety of patients including infant, pediatric, adolescent, adult, and geriatric populations to all medical areas of the hospital.  Provides direct intervention with patients and families in such areas as mental health, suicide, domestic violence, sexual assault, child/adult abuse/neglect, death/grief, crisis intervention, adjustment to illness, advocacy, and substance abuse. Partners with multidisciplinary team to proactively support behavior management and safety. In conjunction with assessment, provides clinical interventions and facilitates the coordination of care for families and patients for discharge planning, etc.  Collaborates with other members of the patient care team including external agencies to assess each situation to determine the best plan of care.  Coordinates and manages systems and activities for referred patients to ensure discharge in a timely manner to psychiatric facilities, substance abuse treatment, outpatient services, etc.

Education and/or Experience Master’s Degree in Social Work.  The minimum level of educational attainment and/or length and character of experience needed to perform the job effectively.

1-2 years professional level of work experience in healthcare or mental health, preferred.

Licenses, Registrations, Certifications master’s degree in social work and Licensed Master’s Social Work (LMSW) or Limited License Master’s Social Work (LLMSW) in good standing with the State of Michigan. LMSW preferred.

*For those hired prior to 7/16/2024 Licensed Professional Counselor (LPC) certification accepted

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in a clean, well-lighted & temperature-controlled environment. The employee may sometimes be exposed to infectious disease from blood/air borne pathogens. The noise level in the work environment is usually moderate.

May be exposed to threatening behavior or violence as an acute care hospital is an emotionally charged environment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee is occasionally required to sit and use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

INTERPERSONAL REQUIREMENTS A brief paragraph that summarizes the communication responsibilities, including with whom, written/verbal, frequency, reporting relationship, etc.

Demonstrates excellent human relation skills including verbal and written communication, problem solving, advocacy, crisis intervention, assertiveness, and empathy skills. Has a customer service orientation.

Regularly communicates clearly and effectively, both verbally and in writing, as a demonstration of the function of effective process and relationships with the patient and members of the interdisciplinary team.  Communicates with internal customers such as, physicians, multi-disciplinary team, finance, and management. Demonstrates effective skills in motivational interviewing, problem-solving and critical thinking in providing services to patients.  Communicates effectively with external customers such as, patients, third party payers, community agencies daily and often simultaneously. Regularly utilizes effective negotiation and conflict resolution skills as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work variable shifts (i.e., 1st, 2nd, 3rd, 8hr or 12 hr), holidays and weekends to support the needs of an acute care hospital. 

• Respond to Call Downs- Prioritize workload demands to respond and support acute care call downs and codes (i.e., trauma, stroke, AMI, Code blue, etc.).

• Considerable ability to communicate effectively with distressed persons under adverse conditions.

• Cover multiple units (i.e., ICU, med/surg, specialty, etc.) and prioritize needs according to acuity.

• Basic understanding of the patient acute care model and coordinating report for smooth transfers within the hospital, healthcare system and external facilities.

• Reduce workplace violence- Collaborate with hospital security, Risk, nursing, and other multidisciplinary colleagues to assist with crisis interventions using de-escalation techniques and behavior plans to reduce violence in the workplace.

• Collaborate with hospital security and the police when violent injuries (i.e., gun violence, etc.) present to the hospital to reduce further risk to patients, staff, and the community.  

• Knowledge of hospital-based programs, physician practice characteristics, utilization management, and professional referral networks.

• Considerable knowledge of/and ability to utilize empathy, crisis assessment, intervention, and counseling techniques.

• Assesses the nature of a crisis and the immediate social/emotional needs and strengths of the patient, family, and staff to provide appropriate intervention.

• Advanced knowledge and understanding of mental health and suicide.

• Basic knowledge of DSM V diagnostic criteria for mental health.

• Able to complete mental health assessments, coordinate with Psychiatry Consult service and community resources to facilitate psychiatric transfers or establish safe discharge plans.

• Assess when discharge planning process is not progressing appropriately and a complex care meeting may be needed, reaching out to CM/MSW Leadership.

• Develop creative interventions, collaborate with the multidisciplinary team (i.e. psych, child life, nursing, PT, etc.) to address behaviors when limited to no placement options are available.

• Conduct brief solution focused/strategic clinical interventions utilizing motivation interviewing.

• Complete legal paperwork to purse involuntary psychiatric hospitalizations and probate court guardianship hearings.  Collaborate with hospital attorney and testify when required.

• Specialized knowledge of chronic illness and the impact on patient mental health.

• Knowledge of community service organizations (i.e. CMH, DHHS, shelters, transportation, etc.) and the types of assistance they provide.

• Work by consult (i.e., physician, RN, patient, family, etc.).

• Participates in multidisciplinary rounds and provides necessary report to advance patient care.

• Collaborates with other members of the patient care team to understand each situation from different perspectives and recommends or provides immediate treatment and solution focused interventions.

• Identifies needs, develops plan of care, and makes referrals to community agencies and other healthcare specialists and plans for patient discharge to ensure the appropriate follow-up treatment and support is available and provided to support a safe discharge.

• Thoroughly documents each case and enters appropriate information in patient’s electronic medical record in an effective and timely manner.

• Participates in the development of departmental policies, procedures, and protocols.

• Identifies and provides for learning needs of patients, families, and health care co-workers.

• Assumes responsibility for professional development. Participates in required in services, staff meetings, and completes all required competencies.

• Develops and supports a positive work climate and the overall team effort of the department.

• Participates in orienting new MSW hires when assigned, following orientation checklist, best practice and standard work.

• Demonstrates commitment to providing outstanding customer service to all customers in a manner reflective of our mission, values, and customer service standards. 

QUALIFYING STATEMENT The above duties and responsibilities are intended to describe the general nature and level of the work being performed by employees assigned to this job.  They are not an exhaustive list of all duties and responsibilities associated it.  To fully perform this job successfully, an individual must meet the minimum qualifications, meet the accompanying physical demands, and be able to work in the described environment.  However, reasonable accommodations will be made to hire and/or retain individuals who are qualified under the Americans with Disabilities Act.

I.      DOCUMENTATION: Demonstrates the competencies associated with the paperwork or charting aspect of the job.  For some jobs, e.g., clerical, this is a major function of the job.  For others, e.g., direct patient care jobs, it demonstrates that the employee documents their work appropriately and not how well the work is performed.  Data is gathered from charts, notes, paperwork, completed documents, etc.

II.     JUDGMENT/DECISION MAKING: Demonstrates the ability to evaluate the factors relevant to a situation and make timely decisions that add value to the services provided.  Data is gathered from peer review, observation, customer comments/suggestions, etc.

III.    TECHNICAL SKILLS: Demonstrates competency in the skills or tasks required for the employee’s job.  Data is gathered via peer review, observation, chart review, etc.

IV.   TEAMWORK: Demonstrates the competencies necessary for developing and maintaining cooperative relationships with others at all levels of the organization by sharing information, workload responsibilities, decision-making and recognition of others in pursuit of a common purpose.  Evidence is gathered via peer review, observation, etc.

V.    PRODUCTIVITY: Demonstrates the ability to achieve the desired work result effectively and efficiently with the minimum of time and resources.  Evaluated through peer review, observation, chart review, etc.

VI.   QUALITY IMPROVEMENT: Demonstrates competencies necessary for the integration of quality control into the job, department and/or organization-wide improvements.  Data is gathered through documented improvement processes.

VII.  COMMUNICATION SKILLS: Demonstrates appropriate communication skills with patients, visitors, coworkers, supervision, physicians, and others.  Includes verbal and telephone skills.  Data gathered via observation, workshop/presentation evaluation form, written or verbal feedback from customers.

VIII. PROFESSIONAL GROWTH: Participates in a program of self-development and continuous education.  This is for all employee mandatory in-services, other in-services, educational activity, and community service as required by the job.  Data gathered from sign in sheets and department records.

IX.   EXTENDED ROLES: This itemizes extended roles (if any) the employee performs, i.e., charge, preceptor, etc.  For each advanced role, a separate competency list is required.

X.    CUSTOMER SERVICE: Demonstrates adherence to the standards as provided in the Bronson “Commitment to Customer Service”, i.e., Commitment Statements, Quality Service Standards and the Interaction Process which includes the Service Recovery “AAA Action Plan”.  Data gathered via observations, customer surveys, and other written and verbal feedback from customers.

XI.   AGE SPECIFIC (Direct patient care jobs only.): The employee must be able to demonstrate the competencies necessary to provide services appropriate to the age of the population served.  Data gathered from observation and department records.

Shift

Time Type

Scheduled Weekly Hours

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Responsible for the delivery of social work services for a variety of patients including infant, pediatric, adolescent, adult, and geriatric populations to all medical areas of the hospital.  Provides direct intervention with patients and families in such areas as mental health, suicide, domestic violence, sexual assault, child/adult abuse/neglect, death/grief, crisis intervention, adjustment to illness, advocacy, and substance abuse. Partners with multidisciplinary team to proactively support behavior management and safety. In conjunction with assessment, provides clinical interventions and facilitates the coordination of care for families and patients for discharge planning, etc.  Collaborates with other members of the patient care team including external agencies to assess each situation to determine the best plan of care.  Coordinates and manages systems and activities for referred patients to ensure discharge in a timely manner to psychiatric facilities, substance abuse treatment, outpatient services, etc.

Education and/or Experience Master’s Degree in Social Work.  The minimum level of educational attainment and/or length and character of experience needed to perform the job effectively.

1-2 years professional level of work experience in healthcare or mental health, preferred.

Licenses, Registrations, Certifications master’s degree in social work and Licensed Master’s Social Work (LMSW) or Limited License Master’s Social Work (LLMSW) in good standing with the State of Michigan. LMSW preferred.

*For those hired prior to 7/16/2024 Licensed Professional Counselor (LPC) certification accepted

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in a clean, well-lighted & temperature-controlled environment. The employee may sometimes be exposed to infectious disease from blood/air borne pathogens. The noise level in the work environment is usually moderate.

May be exposed to threatening behavior or violence as an acute care hospital is an emotionally charged environment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee is occasionally required to sit and use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

INTERPERSONAL REQUIREMENTS A brief paragraph that summarizes the communication responsibilities, including with whom, written/verbal, frequency, reporting relationship, etc.

Demonstrates excellent human relation skills including verbal and written communication, problem solving, advocacy, crisis intervention, assertiveness, and empathy skills. Has a customer service orientation.

Regularly communicates clearly and effectively, both verbally and in writing, as a demonstration of the function of effective process and relationships with the patient and members of the interdisciplinary team.  Communicates with internal customers such as, physicians, multi-disciplinary team, finance, and management. Demonstrates effective skills in motivational interviewing, problem-solving and critical thinking in providing services to patients.  Communicates effectively with external customers such as, patients, third party payers, community agencies daily and often simultaneously. Regularly utilizes effective negotiation and conflict resolution skills as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work variable shifts (i.e., 1st, 2nd, 3rd, 8hr or 12 hr), holidays and weekends to support the needs of an acute care hospital. 

• Respond to Call Downs- Prioritize workload demands to respond and support acute care call downs and codes (i.e., trauma, stroke, AMI, Code blue, etc.).

• Considerable ability to communicate effectively with distressed persons under adverse conditions.

• Cover multiple units (i.e., ICU, med/surg, specialty, etc.) and prioritize needs according to acuity.

• Basic understanding of the patient acute care model and coordinating report for smooth transfers within the hospital, healthcare system and external facilities.

• Reduce workplace violence- Collaborate with hospital security, Risk, nursing, and other multidisciplinary colleagues to assist with crisis interventions using de-escalation techniques and behavior plans to reduce violence in the workplace.

• Collaborate with hospital security and the police when violent injuries (i.e., gun violence, etc.) present to the hospital to reduce further risk to patients, staff, and the community.  

• Knowledge of hospital-based programs, physician practice characteristics, utilization management, and professional referral networks.

• Considerable knowledge of/and ability to utilize empathy, crisis assessment, intervention, and counseling techniques.

• Assesses the nature of a crisis and the immediate social/emotional needs and strengths of the patient, family, and staff to provide appropriate intervention.

• Advanced knowledge and understanding of mental health and suicide.

• Basic knowledge of DSM V diagnostic criteria for mental health.

• Able to complete mental health assessments, coordinate with Psychiatry Consult service and community resources to facilitate psychiatric transfers or establish safe discharge plans.

• Assess when discharge planning process is not progressing appropriately and a complex care meeting may be needed, reaching out to CM/MSW Leadership.

• Develop creative interventions, collaborate with the multidisciplinary team (i.e. psych, child life, nursing, PT, etc.) to address behaviors when limited to no placement options are available.

• Conduct brief solution focused/strategic clinical interventions utilizing motivation interviewing.

• Complete legal paperwork to purse involuntary psychiatric hospitalizations and probate court guardianship hearings.  Collaborate with hospital attorney and testify when required.

• Specialized knowledge of chronic illness and the impact on patient mental health.

• Knowledge of community service organizations (i.e. CMH, DHHS, shelters, transportation, etc.) and the types of assistance they provide.

• Work by consult (i.e., physician, RN, patient, family, etc.).

• Participates in multidisciplinary rounds and provides necessary report to advance patient care.

• Collaborates with other members of the patient care team to understand each situation from different perspectives and recommends or provides immediate treatment and solution focused interventions.

• Identifies needs, develops plan of care, and makes referrals to community agencies and other healthcare specialists and plans for patient discharge to ensure the appropriate follow-up treatment and support is available and provided to support a safe discharge.

• Thoroughly documents each case and enters appropriate information in patient’s electronic medical record in an effective and timely manner.

• Participates in the development of departmental policies, procedures, and protocols.

• Identifies and provides for learning needs of patients, families, and health care co-workers.

• Assumes responsibility for professional development. Participates in required in services, staff meetings, and completes all required competencies.

• Develops and supports a positive work climate and the overall team effort of the department.

• Participates in orienting new MSW hires when assigned, following orientation checklist, best practice and standard work.

• Demonstrates commitment to providing outstanding customer service to all customers in a manner reflective of our mission, values, and customer service standards. 

QUALIFYING STATEMENT The above duties and responsibilities are intended to describe the general nature and level of the work being performed by employees assigned to this job.  They are not an exhaustive list of all duties and responsibilities associated it.  To fully perform this job successfully, an individual must meet the minimum qualifications, meet the accompanying physical demands, and be able to work in the described environment.  However, reasonable accommodations will be made to hire and/or retain individuals who are qualified under the Americans with Disabilities Act.

I.      DOCUMENTATION: Demonstrates the competencies associated with the paperwork or charting aspect of the job.  For some jobs, e.g., clerical, this is a major function of the job.  For others, e.g., direct patient care jobs, it demonstrates that the employee documents their work appropriately and not how well the work is performed.  Data is gathered from charts, notes, paperwork, completed documents, etc.

II.     JUDGMENT/DECISION MAKING: Demonstrates the ability to evaluate the factors relevant to a situation and make timely decisions that add value to the services provided.  Data is gathered from peer review, observation, customer comments/suggestions, etc.

III.    TECHNICAL SKILLS: Demonstrates competency in the skills or tasks required for the employee’s job.  Data is gathered via peer review, observation, chart review, etc.

IV.   TEAMWORK: Demonstrates the competencies necessary for developing and maintaining cooperative relationships with others at all levels of the organization by sharing information, workload responsibilities, decision-making and recognition of others in pursuit of a common purpose.  Evidence is gathered via peer review, observation, etc.

V.    PRODUCTIVITY: Demonstrates the ability to achieve the desired work result effectively and efficiently with the minimum of time and resources.  Evaluated through peer review, observation, chart review, etc.

VI.   QUALITY IMPROVEMENT: Demonstrates competencies necessary for the integration of quality control into the job, department and/or organization-wide improvements.  Data is gathered through documented improvement processes.

VII.  COMMUNICATION SKILLS: Demonstrates appropriate communication skills with patients, visitors, coworkers, supervision, physicians, and others.  Includes verbal and telephone skills.  Data gathered via observation, workshop/presentation evaluation form, written or verbal feedback from customers.

VIII. PROFESSIONAL GROWTH: Participates in a program of self-development and continuous education.  This is for all employee mandatory in-services, other in-services, educational activity, and community service as required by the job.  Data gathered from sign in sheets and department records.

IX.   EXTENDED ROLES: This itemizes extended roles (if any) the employee performs, i.e., charge, preceptor, etc.  For each advanced role, a separate competency list is required.

X.    CUSTOMER SERVICE: Demonstrates adherence to the standards as provided in the Bronson “Commitment to Customer Service”, i.e., Commitment Statements, Quality Service Standards and the Interaction Process which includes the Service Recovery “AAA Action Plan”.  Data gathered via observations, customer surveys, and other written and verbal feedback from customers.

XI.   AGE SPECIFIC (Direct patient care jobs only.): The employee must be able to demonstrate the competencies necessary to provide services appropriate to the age of the population served.  Data gathered from observation and department records.

Shift

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Scheduled Weekly Hours

Cost Center

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A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

Banner Ocotillo Medical Center utilizes cutting-edge technology to improve safety and quality, including robotic surgeries, UV disinfecting lighting, and smart devices for all caregivers. Our Emergency Department is currently 12 beds plus 2 major-medical/trauma rooms with room to expand in the future.  We are a base station for local EMS and pride ourselves on our ability to offload patients quickly and efficiently so our EMS crews can get back in the field.  Located at the southeast corner of South Alma School Road and the Loop 202 San Tan Freeway in Chandler, AZ, we opened in November 2020 and we are rapidly growing and evolving.  We are a test location for many technological improvements before they are introduced across the Banner Health System.  If working for a leader in the use of bedside technology to enhance patient care and improve staff efficiency and workflow is where you want to be, please apply. 

We currently have part-time positions requiring two 12-hour shifts per week (9:00 AM - 9:30 PM | 1:00 PM - 1:30 AM) including rotating weekends. You will also have the opportunity utilize our self-scheduling tool for shift and weekend coverage. Enjoy an 18% night shift differential and a flat rate $3/hour weekend shift differential.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.  

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

Banner Ocotillo Medical Center utilizes cutting-edge technology to improve safety and quality, including robotic surgeries, UV disinfecting lighting, and smart devices for all caregivers. Our Emergency Department is currently 12 beds plus 2 major-medical/trauma rooms with room to expand in the future.  We are a base station for local EMS and pride ourselves on our ability to offload patients quickly and efficiently so our EMS crews can get back in the field.  Located at the southeast corner of South Alma School Road and the Loop 202 San Tan Freeway in Chandler, AZ, we opened in November 2020 and we are rapidly growing and evolving.  We are a test location for many technological improvements before they are introduced across the Banner Health System.  If working for a leader in the use of bedside technology to enhance patient care and improve staff efficiency and workflow is where you want to be, please apply. 

We currently have part-time positions requiring two 12-hour shifts per week (9:00 AM - 9:30 PM | 1:00 PM - 1:30 AM) including rotating weekends. You will also have the opportunity utilize our self-scheduling tool for shift and weekend coverage. Enjoy an 18% night shift differential and a flat rate $3/hour weekend shift differential.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.  

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Primary City/State:

Department Name:

Work Shift:

Job Category:

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives.

The Pharmacist is responsible for delivering comprehensive pharmaceutical care through the medication use process, ensuring safe, accurate, and effective medication therapy for patients. This role oversees pharmacy technicians and interns, coordinates workflow, verifies and approves medications prior to dispensing, and maintains thorough documentation of patient care activities. The Pharmacist assesses patient-specific needs, interprets clinical information, and provides age-appropriate pharmaceutical care while maintaining compliance with all applicable local, state, and federal pharmacy regulations.

Banner Ocotillo Medical Center utilizes cutting-edge technology to improve safety and quality, including robotic surgeries, UV disinfecting lighting, and smart devices for all caregivers.

This position follows a 7-on/7-off schedule, working 12:00 p.m. to 9:30 p.m. during scheduled workweeks.

POSITION SUMMARY
This position is responsible for the delivery of pharmaceutical care to patients using the medication use process. This position is accountable for documentation of all components of pharmaceutical care they deliver to patients. Oversees the activities of pharmacy technicians and interns, coordinating workflow and approving medications prior to being dispensed. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served.  Must assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient’s requirements and provide pharmaceutical care based on those needs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.

CORE FUNCTIONS

1.  Processes medication orders and evaluates their appropriateness and completeness with respect to patient data including age, height, weight, diagnosis, laboratory values, and other pertinent patient information.

2. Utilizes clinical pharmacy skills to assess patient medication regimens and formulates recommendations to ensure optimal safety, efficacy, and cost-effectiveness for all prescribed medication therapies.  Contacts the prescriber with suggestions for improvement and resolves problems with medication orders as needed. Serves as a resource for patients and the health care team.  Provides requested medication information in a timely manner.

3. Complies with directives of the Pharmacy and Therapeutics Committee/Clinical Consensus Group. Documents activities related to patient care in the electronic medical record and other electronic databases as applicable (e.g. pharmacist to pharmacist/provider communication, adverse drug event reporting, and clinical interventions).

4. Drives their professional development through the utilization of BPS educational resources to achieve competence in the current and future BH acute pharmacy core clinical practices and activities.  Additionally, assist with training and onboarding of new staff as applicable.

5. Prepares and dispenses medications, including sterile or non-sterile compounded medications, in an accurate and timely manner in compliance with company policies and procedures and established regulatory requirements.  Coordinates medication preparation and distribution and ensures accuracy prior to dispensing medications.

6. Oversees the day-to-day operations of the pharmacy, which may include management of technology, inventory management, and accurate record keeping.  Supervises and directs the work of pharmacy technicians, interns, and students.
 

MINIMUM QUALIFICATIONS

Requires unrestricted Pharmacist licensure in the state of practice and a degree in Pharmacy from an accredited College of Pharmacy.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

If not licensed in the state of practice, must have completed the Board of Pharmacy application process within 30 days of job offer.  Must be licensed within 90 days of hire unless the delay is due to the State Board of Pharmacy.  

Banner Registry and Travel positions require a current and unrestricted Pharmacist license (not intern)  at the time of hire and a minimum of one year experience in an acute care hospital setting.  Experience must include working in an acute care setting within the past 12 months as a pharmacist in the specialty area.

Must possess good organizational, problem solving, and computer skills. Must possess good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts.  Must be able to use reference tools to evaluate patient care and answer questions posed by customers.

Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Completion of an accredited pharmacy residency program or previous clinical pharmacy experience preferred.

Previous hospital experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Employment Type:

Shift:

Description:

Position Summary:

Sets the vision and direction for clinical care in the delivery of safe, timely, efficient, equitable and patient centered care throughout areas of responsibility including acute, ambulatory and community areas across the West Michigan market of Trinity Health or Joint Ventures and Network Collaborations with external partners. Directs the systems and processes for delivering care for defined patient populations within clinical service area. Accountable for zero harm strategies across areas of responsibility. Responsible for financial planning and performance measures including but not limited to; productivity measures, ensuring adequate standards to meet care needs, capital planning, financial stewardship, budget planning, growth initiatives and cost containment actions. Ensures compatibility with recommendations and compliance from accrediting agencies. Has an active role in human resources management of colleague engagement, workforce planning, and accountability management. Full complement of management responsibilities including; short and long-term planning and development, human resource management, managing and developing physician relationships, financial accountability, quality assessment and improvement, regulatory compliance, productivity management, operational excellence and assuring consistency with the organizational and health system strategic plans. This position holds responsibility for using a collaborative approach to setting strategic direction, development of new services, service line growth, and marketing of assigned clinical services. May have areas of responsibility that are unrelated to service line or multiple key programs. Significant sphere of influence and impact to organization due to large number of FTE’s, multimillion-dollar operating budgets and key program and services responsibility. Responsible to appropriate governing bodies or executive teams of responsibility to grow and oversee indicated services or programs as outlined in the partnership or collaborative agreements in addition to local responsibility.

What the Director Oncology will do:

• Leads service line and areas of responsibility across multiple campuses, including external to the company; responsible for meeting objectives and deliverables to multiple senior leadership teams and governance structures.
• Develops, implements and administers the service line strategic business and financial plans in accordance with organizational strategic plan, integrating them into the daily program operations. Documents, communicates and revises plans annually to act as a guide for the entire service line. Helps others establish proper goals, objectives and priorities that have meaning and significance to the overall mission and strategic plan of the Organization.
• Provides operations & / or optimization leadership focus; Multiple departments / specialties or division; May provide leadership & direction through managers or senior managers.
• Accountable for ensuring organizational mission, values & goals are being carried out within a matrixed organization.  
• Develops, implements, & administers the service line strategic business & financial plans in accordance with organizational strategic plan, integrating them into the daily program operations.  Documents, communicates & revises plans annually to act as a guide for the entire service line.

What the Director Oncology will need:

Minimum Qualifications

• Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field.
• Progressive management/leadership experience in a health care environment or equivalent combination of education, training, & experience 

Additional Qualifications

• Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field.
• Progressive management/leadership experience in a health care environment or equivalent combination of education, training, & experience 
• Nursing or clinical background preferred
• Experience in clinical service/field with increasing responsibilities &/or case complexities
• Specialty related certifications

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

MRI Technologist

Department: MRI

Location: Trinity Health Livonia

Shift: Rotating shift, contingent

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY www.dailypay.com  

• Benefits effective Day One! No waiting periods. 

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 

• Retirement savings plan with employer match and contributions 

• Colleague Referral Program to earn cash and prizes 

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

• Tuition Reimbursement 

• Free parking in proximity to your workplace

Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.

Position Purpose:

The MRI Technologist is responsible for reviewing the Physician Order and reason for exam, preparing the patient, positioning, and performing MRI imaging of patients.  The MRI Technologist demonstrates an advanced functional knowledge of MRI/MRA and related clinical indicators for exams to be performed.  The MRI Technologists may adjust scanning protocols based on the anatomy/physiology presented during the scan.  The MRI Technologist works closely with MRI leadership and the Radiologist to produce the most diagnostic images possible in accordance with the department protocols.   Administers contrast media required per specific diagnostic protocols. The MRI Technologist may also assist the physician/APP with the performance of MRI-guided invasive procedures.   Performs a variety of technical procedures requiring independent judgment, with integrity and initiative and be able to work with minimum supervision.

Required Qualifications:

• Completion of an accredited MRI Technologist program preferred

• Advanced certification in MRI by ARRT or ARMRIT; OR MRI Registry-eligible with certification within one year of hire

• Maintain Continuing Education credits (24 CEU in two period) and other requirements to maintain ARRT certification.

• Current Basic Life Support (BLS) certification

• One year MRI experience preferred

• Must have good working knowledge of cross-sectional anatomy

• Must be proficient in venipuncture

• Must know methods to set up and operate MRI equipment

• Must be very conscientious and detail-oriented person with excellent communication skills and demonstrate excellent customer service skills to deal effectively with patients, and various levels of hospital personnel, outside customers, and community groups

Click Here to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Other Job Titles: Patient Care Tech (PCT), C.N.A, and M.A. (Medical Assistant)

Department: 2 East Surgical Progressive Care

Location: Trinity Health Ann Arbor

Minimum rate of pay: 16.29 PLUS Daily PAY

Position Purpose:

The PCT, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.

Shifts Available: 10:30 pm-7am

Status Available: Part-time

Every Other Weekend and Holiday per year required for Full-time and Part-time team members.

REQUIRED EDUCATION / LICENSURE

• High school diploma or GED
• Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course.
• Student nurses must have completed their nursing fundamentals class of a BSN program.

What you will do:

• Training is provided to prepare our colleagues for success.
• The PCT assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection.
• A PCT will collect and send specimens including blood and blood cultures and inserts and removes peripheral IV catheters. They are responsible to record patient information and required data in appropriate areas in order to meet documentation requirements.
• 2 East cares for high acuity surgical patients who require frequent monitoring, multiple lines/tubes, and complex nursing care.
• The 32-bed unit specializes in Core Surgical Services, Cardiothoracic Surgery, Vascular Surgery. Additional Surgical Populations include General Surgery, Trauma, and Plastic Surgery; a fast paced, dynamic unit known for High volume and high patient turnover.
• We are looking for someone with critical thinking, customer service, communication, team approach, and a positive attitude.

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
• Trinity Health offers comprehensive medical plan options administered by BlueCross BlueShield of Michigan (BCBSM). Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout SJMHS and Trinity Health
• Tuition Reimbursement

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Highlights:

• Full time remote position – Michigan based.

• A great opportunity to learn and perform technical tasks such as website content building, UX/UI optimization, analytics reporting and digital growth initiatives.

Position purpose:

This role manages and executes digital content development and digital marketing initiatives that support an organization's overall marketing strategy and growth goals. Responsibilities include building and maintaining website content, enhancing user experience, overseeing digital tools and channels such as CMS systems, , landing pages, and SEO/SEM. The position handles website content and data implementation, performance monitoring, and data analysis while collaborating with internal teams and external vendors. It also evaluates emerging technologies and helps integrate content management and growth strategies across web platforms to improve digital engagement and effectiveness.

Minimum qualifications:

• 2-3 years of experience implementing website content and tactics using a consistent brand voice.

• Bachelor’s degree in Digital Marketing,, User Experience (UX), Digital Media, Web Development/Design, Business Administration, Information Technology or a related field.

• Experience with web content management platforms, writing and editing for the web, web layout/usability and site management.

• Technical understanding and ability to learn new tools and technology quickly.

• Advanced proficiency and proven success with a variety of digital marketing tools: CMS, web content management platforms, writing and editing for the web, UX/UI best practices, website accessibility standards, web layout/usability, analytics reporting, and site management. Experience with tools such as Drupal, WordPress, Sitecore, Adobe XD, Adobe Creative Suite, BrowserStack, Figma, Google Analytics 4 and BrightEdge is preferred.

• Ability to develop website content and digital marketing strategies, set tactical execution plans, analyze performance, and provide recommendations that support user engagement and digital growth.

• Ability to report strategy outcomes using web analytics tools such as Google Analytics and others, translating data into actionable insights and optimization opportunities..

• Basic Adobe Photoshop/Illustrator skills for building graphics and photo manipulation.

• Exceptional written and verbal communication skills with strong knowledge of grammar, spelling, and brand guidelines, combined with outstanding attention to detail, project management, analytical, and organizational abilities; highly self-motivated and collaborative, with the capacity to manage multiple priorities simultaneously, work effectively under tight deadlines, and thrive in a shared leadership environment while taking direction as needed.

What the Digital Marketing Specialist will do:

• Build, publish, and maintain website content, review a metrics plan to track content success and user engagement. Implement SEO and data governance initiatives.

• Ensure accurate, timely, and user-focused content across websites and all digital marketing platforms for the region.

• Manage and enhance web content, accessibility and usability while designing basic web graphics, manipulating images, and integrating digital content, including images and videos, across multiple media platforms.

• Develop analytics reports and dashboards to monitor website performance, user behavior, content effectiveness and digital growth opportunities.

• Work cooperatively with key team members, clients, and vendors to satisfy content needs.

• Maintain a consistent look and feel throughout all digital marketing properties. Work with content style guide and brand guidelines to ensure consistent brand design and voice across all digital platforms.

• Monitor competitive landscape and consumer behaviors/trends to achieve digital marketing goals.

• Keep current with best practices, recommended rules of engagement and innovative use of digital marketing tools.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

MRI Technologist

Department: MRI

Location: Trinity Health Livonia

Shift: Part-time, 24 hours

Weekends, 6:00 am - 6:00 pm

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY www.dailypay.com  

• Benefits effective Day One! No waiting periods. 

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 

• Retirement savings plan with employer match and contributions 

• Colleague Referral Program to earn cash and prizes 

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

• Tuition Reimbursement 

• Free parking in proximity to your workplace

Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.

Position Purpose:

The MRI Technologist is responsible for reviewing the Physician Order and reason for exam, preparing the patient, positioning, and performing MRI imaging of patients.  The MRI Technologist demonstrates an advanced functional knowledge of MRI/MRA and related clinical indicators for exams to be performed.  The MRI Technologists may adjust scanning protocols based on the anatomy/physiology presented during the scan.  The MRI Technologist works closely with MRI leadership and the Radiologist to produce the most diagnostic images possible in accordance with the department protocols.   Administers contrast media required per specific diagnostic protocols. The MRI Technologist may also assist the physician/APP with the performance of MRI-guided invasive procedures.   Performs a variety of technical procedures requiring independent judgment, with integrity and initiative and be able to work with minimum supervision.

Required Qualifications:

• Completion of an accredited MRI Technologist program preferred

• Advanced certification in MRI by ARRT or ARMRIT; OR MRI Registry-eligible with certification within one year of hire

• Maintain Continuing Education credits (24 CEU in two period) and other requirements to maintain ARRT certification.

• Current Basic Life Support (BLS) certification

• One year MRI experience preferred

• Must have good working knowledge of cross-sectional anatomy

• Must be proficient in venipuncture

• Must know methods to set up and operate MRI equipment

• Must be very conscientious and detail-oriented person with excellent communication skills and demonstrate excellent customer service skills to deal effectively with patients, and various levels of hospital personnel, outside customers, and community groups

Click Here to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

JD

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Hours | Schedule: 

• 40 Hours per week 

• Day shift

• Outpatient clinic

Highlights and Benefits:  

• Competitive compensation, DAILYPAY  

• Benefits effective Day One! No waiting periods.  

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability  

• Retirement savings plan with employer match and contributions  

• Colleague Referral Program to earn cash and prizes  

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

• Tuition Reimbursement  
   

Position Purpose: 

The physical therapist will assume autonomous responsibility for evaluating patient’s need for physical therapy.  

What the Physical Therapist ( PT ) Will Do:  

• Providing treatment and services within the scope of their license, certification or registration and as required by law and regulation. 

• Evaluation and clinical diagnosis of patient conditions. 

• Establish treatment goals utilizing input from patient and their family as appropriate Documentation remains in accordance with established internal/external timeliness standards, insurance standards, and reimbursement guidelines. 

• Participates as a part of an interdisciplinary and patient-centered care team which includes the verbal and written exchange of information with other healthcare team members as it pertains to integrate a physical therapy treatment plan 

Minimum Qualifications: 

• Must be a graduate of a Doctorate’s or previously equivalent professional Physical Therapy training program accredited by the American Physical Therapy Association.  

• Required: Bachelor’s in Physical Therapy 

• FSBPT Certification. 

• State of Michigan Physical Therapist License or eligible to obtain licensure prior to hire date. 

• American Heart Association BLS or equivalent 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Hours | Schedule: 

• 40 Scheduled hours per week

• Outpatient clinic

• Day shift

Position Highlights and Benefits:   

• Competitive compensation, DAILYPAY  

• Benefits effective Day One! No waiting periods.  

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability  

• Retirement savings plan with employer match and contributions  

• Colleague Referral Program to earn cash and prizes  

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

• Tuition Reimbursement  

Position Purpose: 

The Occupational Therapist will independently assume responsibility and accountability for the evaluation, assessment, and creation of a plan of care for patients assigned to their care. The occupational therapist is responsible for and will collaborate with occupational therapist assistants with whom they delegate patient care. 

What the Occupational Therapist ( OT ) Will Do:  

• Independently evaluate the functional abilities/disabilities of the client including the ability to perform activities of daily living, mobility, range of motion, strength, coordination, or other functional limitations. This individual will establish a functional baseline and plan of care to be used to demonstrate progress through therapeutic intervention.  

• Accountable for the application of a written treatment plan and administers treatment for each patient according to the stated goals.  

• Re-evaluates patient's status and effects of treatment when warranted. Reviews goals with patient and family as appropriate during plan of care. 

• Colleagues will help to train patients and their family in the use of medical equipment and make recommendations for appropriate equipment as necessary. 

Minimum Qualifications: 

• Must be a graduate of a Master's or previously equivalent educational program accredited by the American Occupational Therapy Association (AOTA).   

• Required: Bachelor’s Degree (B.S.) in Occupational Therapy.  

• State of Michigan Occupational Therapist License or eligible to obtain licensure prior to hire. 

• American Heart Association BLS or equivalent

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.