Employment Type:

Shift:

Description:

Position Summary:

Under the supervision of the pharmacist, assists in the day-to-day operations of the pharmacy, including preparation and

distribution of medications to patients and patient care areas. Adheres to MercyOne's performance expectations and

performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne

Shift: Rotating 8-hour shifts

What you will do:

• Receives and transcribes new orders and refill authorizations.
• Uses medication orders to identify, locate and pull appropriate quantity of medication needed.
• Prepares medication for dispensing.
• Packages medication order for delivery.
• Accurately requests refill authorizations from prescribers (or not applicable to I/P Tech).
• Delivers prescription orders to patients or patient care area under the direction of the
• Performs computer data entry and print functions.
• Gathers information required to prepare prescriptions and/or other pharmacy functions.
• Enters accurate and complete data into computer system.
• Verifies and maintains up-to-date information.

Qualifications:

• Pharmacy Certified Technician required within 12 months from registration with the Board of Pharmacy.
• Registered with Iowa Board of Pharmacy as a Technician prior to starting employment

• OR as a Pharmacy Intern Registered with the State of Iowa at time of hire

• If driving, valid Iowa driver’s license.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Join the MercyOne Family! We are looking to hire a Registered Nurse!

An OR Service Line Coordinator (RN) is an experienced perioperative registered nurse responsible for clinical operations readiness and coordination for one or more defined surgical service lines (e.g., Orthopedics, Cardiovascular, Neuro, Spine, Robotics). This role serves as the clinical and operational subject matter expert for assigned specialties, ensuring readiness across people, processes, equipment, supplies, and physician engagement.

This position does not have direct reports and is not a people leader. Instead, the role focuses on service line optimization, standardization, and collaboration across perioperative teams and key partners to support safe, efficient, and high-quality surgical care.

Essential Functions:

- Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions.

- Performs independent perioperative nursing functions—including scrubbing, circulating, case preparation, aseptic practice, equipment readiness, room turnover, and accurate surgical documentation—to ensure safe, efficient patient care.

- Collaborates and communicates effectively with patients, surgeons, anesthesia, and the OR team while supporting training, maintaining preference cards, participating in performance improvement, and engaging in ongoing departmental education.

- Service Line Clinical & Operational Readiness:

• Serve as the primary clinical operations lead for assigned surgical service lines.
• Ensure end-to-end readiness for scheduled procedures, including equipment, instrumentation, implants, and supplies.
• Proactively identify gaps or risks to readiness and partner with appropriate stakeholders to resolve issues.

- Preference Card & Specialty Standardization:

• Maintain ownership and clinical oversight of surgeon preference cards for assigned service lines.
• Partner with surgeons, SPD, and Supply Chain to ensure preference cards are accurate, current, standardized, and optimized.
• Support standardization efforts that improve efficiency, reduce variation, and enhance patient safety.

- Equipment, Implants & Product Management:

• Ensure specialty equipment and implant readiness, including new technology and robotics as applicable.
• Collaborate with Supply Chain, SPD, and vendors to support inventory optimization and availability.
• Participate in product evaluations, trials, and value analysis activities, providing clinical insight and recommendations.

- Surgeon & Interdisciplinary Liaison:

• Act as a trusted liaison between surgeons and perioperative operations.
• Facilitate communication related to service line needs, new procedures, equipment changes, and operational improvements.
• Partner closely with Anesthesia, SPD, and Clinical Education to support new surgeons, procedures, and technologies.

- Waste Reduction & Cost Stewardship:

• Identify opportunities to reduce case-level waste, supply overutilization, and non–value-added variation.
• Support initiatives that improve cost effectiveness while maintaining clinical quality and safety.
• Contribute to service line performance metrics related to efficiency, utilization, and throughput.

- Education & Change Support:

• Collaborate with Clinical Education to support competency validation related to new procedures, equipment, and implants.
• Serve as a clinical resource during implementation of new products, workflows, or service line initiatives.

- Other duties as needed and assigned by the manager.

- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other Trinity Health and MercyOne policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule:

• 1.0 FTE, 40 hours per week
• Day shift (10 hour shifts)
• General Surgery service line
• On call rotation for weekend, holiday and night hours with a 30-minute response time

​

Minimum Qualifications:

• Bachelor of Science in Nursing (BSN) required.
• Master’s in nursing (MSN) preferred.
• Minimum of 5 years of perioperative nursing experience including specialty service line experience
• Certified Perioperative Nurse (CNOR) Certification preferred.
• Demonstrated expertise in surgical workflows, instrumentation, and perioperative processes
• Strong collaboration, communication, and problem-solving skills
• Experience with robotics, advanced specialty procedures, or emerging surgical technologies preferred.
• Current Iowa RN license, (MercyOne Genesis, excluding Aledo and DeWitt, - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.)
• American Heart Association Basic Life Support (BLS) required.
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Patient Care Tech.

As a Patient Care Tech at MercyOne, you will be supports the professional clinical staff by providing direct patient care and performing studies and tests as assigned. These duties may vary by shift or may be unit-specific.

Schedule:

• 12-hour shifts; 7:00 AM – 7:30 PM; Days; rotating weekends and Holidays

General Requirements:

• Delivers assigned patient care and treatment as delegated by an RN or LPN.
• Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.
• Responds to patient calls and anticipates patient needs. Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.
• Calculates intake and output (excluding IVs). Measures vital signs. Performs bedside blood glucose testing. Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.
• Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
• Performs post-mortem care.
• Sets up equipment and supplies for procedures. Prepares patients and rooms for procedures, admissions, and transfers. Discharges patients from system.
• Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.
• Collects and labels specimens.
• Sets up, operates, and maintains selected pieces of equipment.

Minimum Qualification:

• Must be 16 years of age.
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

ARNP or PA- Family Medicine- New Hampton Clinic- New Hampton, IA- $10,000 starting bonus!

MercyOne New Hampton Family Medicine

• Busy practice with instant volume

• Join the team of 6 APPs

• Family practice seeing patients from newborn to seniors

• Schedule: 4 ten-hour days; No night/weekend call

• Located 1 hour from MercyOne North Iowa in Mason City, a 342-bed regional referral teaching hospital- named Top 100 Hospital nationally

• Competitive compensation, including a $10,000 bonus package!

• Salary: $123,967/year + production incentive

• Full benefits package starting day 1 of employment: health/dental/vision, short & long-term disability, 401k & 403b retirement match plans + 457b plan, paid malpractice & tail coverage!

• $3,000 CME/year

• 34 days of PTO/year

Candidates

• BC as an ARNP or PA; must be able to obtain an Iowa medical license, DEA, and CSA as well as MercyOne North Iowa medical staff privileges

About the Community

Located in the northeast corner of Iowa, New Hampton, Iowa(pop. 3,500) offers a laidback, small-town lifestyle. Known for its safety, affordability, and welcoming spirit, the community is where families thrive. New Hampton features excellent schools and life-long learning opportunities. The city also boasts an abundance of outdoor recreation and family-friendly amenities—including parks, bike trails, golf courses, and wellness center. Whether you need to catch a flight or want to attend a big event, no worries since New Hampton offers easy access to larger cities such as Waterloo /Cedar Falls (45 min.), Mason City (1 hr), and Rochester, MN (90 min.). Major hubs, like Des Moines, IA & Minneapolis, MN, are a comfortable 3-hour drive. If you are looking for a close-knit community, New Hampton is the place to call home. Learn more at newhamptonia.com

About MercyOne

MercyOne New Hampton Medical Center is a Critical Access Hospital with 11 private inpatient rooms and cares for over 20,000 outpatients each year. Our full range of inpatient and outpatient services include 24-hour emergency care, surgical services, primary care, and a variety of rehabilitation services. Our operations are directed by the MercyOne Medical Group, a physician-led organization with more than 1,400 physicians and advanced practice providers. Together, we deliver high-quality care to nearly 4.2 million patients annually. As part of MercyOne Iowa Health System and Trinity Health—one of the largest Catholic health systems in the nation—we are committed to advancing compassionate, coordinated care.

NOTE: All offers are contingent upon the successful completion of references, background check, pre-employment physical and drug screen.

EOE F/M/vet/disabled

For more information or to send CV contact

Dakota VanHauen, Provider Recruiter

[email protected]

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Evening Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Department Support Assistant.

As a Department Support Assistant at MercyOne, performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments

Schedule:

• 8-hours Evenings M - F; 3:00 - 11:30 PM; possible holidays

General Requirements:

• Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Minimum Requirements:

• Must be at least 16 years of age.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Patient Care Tech.

As a Patient Care Tech at MercyOne, you will be supports the professional clinical staff by providing direct patient care and performing studies and tests as assigned. These duties may vary by shift or may be unit specific.

Schedule:

• 12 hour Days; 7:00 AM - 7:30 PM; rotating weekends and holidays

General Requirements:

• Delivers assigned patient care and treatment as delegated by an RN or LPN.
• Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.
• Responds to patient calls and anticipates patient needs. Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.
• Calculates intake and output (excluding IVs). Measures vital signs. Performs bedside blood glucose testing. Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.
• Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
• Performs post-mortem care.
• Sets up equipment and supplies for procedures. Prepares patients and rooms for procedures, admissions, and transfers. Discharges patients from system.
• Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.
• Collects and labels specimens.
• Sets up, operates, and maintains selected pieces of equipment.

Minimum Qualification:

• Must be 16 years of age.
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

GENERAL SUMMARY:

Provides individualized, high-quality nursing care to patients of all ages. Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge. Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment. Works rotating shifts, weekends, and holidays as scheduled. Job duties may vary by shift or may be unit-specific.

· Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.

· Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

· Proof of completion of Mandatory Reporter abuse training specific to populations served within three (3) months of hire.

· Ability to read, write and speak English language.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS:

• Conduct comprehensive psychosocial assessments addressing emotional, social, financial, and environmental needs.
• Provide counseling, crisis intervention, grief support, and assistance with coping strategies for patients and families.
• Identify and address barriers to discharge related to behavioral health, housing, safety, substance use, domestic violence, guardianship, or protective services.
• Coordinate community resources, including mental health services, substance use programs, transportation, shelters, and financial assistance.
• Collaborate with Care Managers, providers, and interdisciplinary teams to develop safe transition plans for high‑risk or vulnerable patients.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Social Work (BSW) from an accredited program. Current Iowa licensure as required for BSW-level practice (if applicable based on state regulations) or eligibility to obtain within a defined timeframe.
• One (1) year of relevant experience in healthcare, care management, behavioral health, or community-based services preferred.
• Basic knowledge of psychosocial assessment, discharge planning, and community resource coordination.
• Understanding of social determinants of health and available community support services.
• Strong interpersonal, communication, and organizational skills. Ability to work collaboratively within an interdisciplinary team and manage multiple priorities in a fast-paced environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Part Time

20 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

PRN

Scheduled as needed

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Monday - Friday: 8am - 5pm

Pay Range:

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Join the MercyOne family as a Registered Nurse at our Davenport and Bettendorf Emergency departments!

Schedule:

• Days- Split Shift: 1500-0330 & 1900-0730
• 36 hours per week, 3 (12 hr) shifts
• Every 3rd weekend
• Holiday rotation

ESSENTIAL FUNCTIONS:

• Performs Rapid and Comprehensive Assessments
• Develops and Implements Emergency Care Plans.
• Delivers Timely and Effective Interventions
• Prepares patients for diagnostic testing, procedures, or transfer to higher levels of care
• Evaluates Patient Responses and Adjusts Care
• Facilitates Communication and Coordination
• Demonstrates Clinical Competence in Emergency Nursing
• Manages Multiple Patients and Prioritizes Care
• Provides Age-Appropriate and Culturally Sensitive Care
• Ensures Safety and Compliance
• Maintains Professional Standards and Regulatory Compliance

MINIMUM QUALIFICATIONS:

• Associate degree in nursing required.
• Bachelor of Science in Nursing (BSN) preferred.
• Current Iowa RN license, IL RN license within one year required.
• American Heart Association Basic Life Support (BLS) required.
• American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities.
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire
• High language, intermediate to high math, high critical thinking ability
• Basic computer skills required

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS

• Conduct comprehensive psychosocial assessments addressing emotional, social, financial, and environmental needs.
• Provide counseling, crisis intervention, grief support, and assistance with coping strategies for patients and families.
• Identify and address barriers to discharge related to behavioral health, housing, safety, substance use, domestic violence, guardianship, or protective services.
• Coordinate community resources, including mental health services, substance use programs, transportation, shelters, and financial assistance.
• Collaborate with Care Managers, providers, and interdisciplinary teams to develop safe transition plans for high‑risk or vulnerable patients.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Social Work (BSW) from an accredited program.
• Current Iowa licensure as required for BSW-level practice (if applicable based on state regulations) or eligibility to obtain within a defined timeframe.
• One (1) year of relevant experience in healthcare, care management, behavioral health, or community-based services preferred.
• Basic knowledge of psychosocial assessment, discharge planning, and community resource coordination.
• Understanding of social determinants of health and available community support services.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Day Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne West Des Moines Medical Center, IA

START DATE: ASAP

WEEKS: 13

HOURS: 3x12

SHIFT: Day

GROSS WEEKLY RATE: $2,484

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Full Time Nights

Position Purpose:

The Behavioral Health Nurse provides assessments, support and care coordination across the behavioral health care continuum for patients struggling with mental illness as well as individuals and families seeking resources or information about treatment options. The Behavioral Health Nurse is an integral member of Behavioral Health Service Line and works collaboratively with the treatment team members and providers in the various inpatient and outpatient programs offered at Mercy. The Behavioral Health Nurse works closely with community partners to ensure successful transition of care and promotes education to the public on Behavioral Health-related topics through various forums. The Behavioral Health Nurse is responsible for carrying out duties as a health coach as well as utilizing skills as a psychiatric nurse in various care areas when needed, including but not limited to the Intensive Outpatient Program and Psych Triage in the Emergency Department.

What you will Do:

• Assesses and evaluates individuals' physical, psychosocial, environmental, spiritual, social and education needs.
• Works collaboratively with the Behavioral Health inpatient and outpatient teams to achieve desired patient care outcomes and ensure a smooth transition of care
• Provides, facilitates, and/or implements learning opportunities to meet the educational needs of patients, families or members of the community.
• When required, documents patient information in the electronic/paper medical record in an accurate, timely manner
• Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.
• Effectively communicates pertinent patient changes/conditions to colleagues and to multidisciplinary caregivers.

Hours/Schedule:

Full Time 72hrs pay period, 7pm - 7:30am, every other holiday, every third weekend.

Minimum Qualifications:

• Current RN Licensure in the state of Iowa, or qualified multistate licensure required.
• Bachelor of Science in Nursing preferred
• Previous clinical experience in a psychiatric treatment setting, acute care preferred
• Minimum of 5 years clinical experience.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

​

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Employment Type: Full Time

Shift: Night Shift

Position Purpose:

The Licensed Practical Nurse provides patient care under the direct supervision of the Registered Nurse. The Licensed Practical Nurse works with the multidisciplinary team while using the nursing process and maintaining professional nursing standards.

What you will Do:

• Assists in assessing and evaluating the patient’s physical, psychosocial, environmental, spiritual, social and educational needs and documents patient/family responses to nursing interventions while working collaboratively with the multidisciplinary team to achieve desired patient care outcomes. (Adherence to policy, Problem Solving, Teamwork)
• Assists in the development and implementation of the plan of care including the discharge plan, based on standards of nursing practice, health center policy, and patient/family needs using clinical/critical thinking skills (Problem identification, Problem solving)
• Provides, facilitates, and/or implements learning opportunities to meet the educational needs of patient/family based on the teaching plan developed by the registered nurse. (Initiative, Adherence to Policy)
• Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintain a calm, positive manner under stressful conditions. (Self-aware, Initiative, Adaptability)
• Effectively communicates pertinent patient changes/conditions to registered nurse and to multidisciplinary caregivers. (Communication)
• Attends and participates in departmental/organizational meetings, in-services and educational opportunities. Department meeting attendance requirement: 80% with 50% in person if department meetings are available by webinar. (Communication/Adherence to Policy)
• Serves as a steward for the hospital’s human and material resources. Meets productivity expectations of unit/department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours. (Teamwork, Adherence to Policy, Adaptability)
• Serves and supports process improvement teams, which influence customer satisfaction, clinical outcomes and financial stability. (Problem Identification, Problem Solving) I. Documents patient information in the electronic/paper medical record in an accurate, timely manner. (Adherence to Policy)

Hours/Schedule:

Full Time 36rshrs a week, 12hr shifts - 7pm - 7:30am, every other holiday, every third weekend.

Minimum Qualifications:

• Graduate of an accredited LPN program required.
• Current LPN licensure in the state of Iowa.
• Ability to work on multiple projects at one time and flexibility to meet department needs

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Dubuque team as the Nurse Director of Periop Services!

Schedule:

• Monday-Friday
• Day shift hours
• 8-hour days

POSITION PURPOSE

The Nurse Leader (NL) is a licensed registered nurse (RN) accountable for leading, managing & advancing people, processes & / or programs that support direct or indirect patient care. The NL promotes & advocates for patients, nurses / colleagues & the practice of nursing as defined by clinical area (s) of expertise & assignment.

FUNCTIONAL ROLE

Provides operations & / or optimization leadership focus; Directs clinical specialty (patient-facing) department(s) / area(s) or specialty non-clinical (non-patient facing) department(s) / area(s); May provide leadership & direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness & results of a single large, strategic area / related disciplines or multiple small to medium-sized departments / areas / clinics in a small to medium-sized single functional domain within a limited geography.

ESSENTIAL FUNCTIONS

• Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
• Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area. Supports safety by adhering to standards & acting as a champion role model. Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.

• Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).

• Professional Leadership Practice: Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion.

• Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.

• Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values & advocates for the patient’s cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).

• Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process.

• Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.

• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

• Other duties as needed

MINIMUM QUALIFICATIONS

• Graduation from an accredited school of nursing and bachelor’s degree is required.
• Master’s degree is required within five (5) years of hire, with continuous enrollment in a relevant graduate program documented.
• Current Iowa RN license
• Three (3) to five (5) years of clinical nursing experience is required.
• Relevant supervisory experience required.
• Basic Life Support (BLS) is required within three (3) months of hire.
• Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire. Colleagues employed and working solely in facilities located in Illinois are exempt from this requirement in accordance with applicable state requirements.
• Specialty practice certification is preferred.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Dubuque

Dubuque, located right on the Mississippi river, is known for its historic charm and has a cost of living approximately 12% below the U.S. average. The Dubuque Community School District is highly regarded, and the city offers private schools plus colleges like Loras College and Clarke University. Families enjoy cultural attractions such as the National Mississippi River Museum, arts festivals and an abundance of parks and trails.

As the region’s leading hospital, MercyOne Dubuque Medical Center offers the only Level II NICU and the most comprehensive cardiology center in the tri‑state area. It holds Magnet designation (fifth consecutive cycle), CMS 5‑star quality rating and national recognition including Fortune/IBM Watson’s 100 Top Hospitals. It’s a Wellmark Blue Distinction Center+ for maternity and earns American Heart Association awards — Stroke Gold Plus, Mission: Lifeline NSTEMI and STEMI Gold. It recently celebrated 100 years of American Heart Association membership.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.