Employment Type:

Shift:

Description:

Supervisor Patient Access – St. Peter's Hospital - FT Rotating Shift

St. Peters Health Partners – is a member of Trinity Health.  Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge

• Advancement:  Strong orientation program, generous tuition allowance and career development

• Work/Life:  Positions and shifts to accommodate all schedules

• We offer great Benefits including:  Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

The position would entail: ​

• Supervising the Patient Access staff teams in our mission to receive and register all patients.

• Oversees daily operations of Patient Access Department

• Able to fill any departmental position as needed. 

• Holds monthly department meetings. 

• Assists department manager with hiring, orienting, training and maintaining department standards, including corrective actions as necessary.

• Implements departmental staffing plans to schedule and maintain adequate staffing .

• Prepares and administers annual competency reports , self- learning modules, and ensures annual health assessment completion for all direct reports.

Requirements:

• High school diploma or an equivalent, Associate degree in Accounting or Business Administration preferred. 

• Minimum of two years of experience in office work, working in Pre-Service or Patient Access operations with supervisory or lead responsibilities

• Must be highly organized and able to focus in a diverse, fast-paced environment.  Sit, walk and stand for long periods of time.

• Must be able to lift 30 lbs., push over 200 lbs. in a wheelchair if needed. Must have manual dexterity and visual ability for keyboarding and data entry.  Hearing acuity required for patient interviews.  Mental concentration is essential for accurate data collection within a multi-functional, diverse environment.

• Must be knowledgeable with various computer programs including, but not limited to Microsoft Office, UKG/Kronos, WorkDay. Experience with Epic is preferred.

• Must be able to make administrative decisions in the absence of the Manager.

Pay range: $24.60-$36.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Holiday and/or weekend rotation is required.

​A two-week training period is required M - F 8a - 430p

Purpose

Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work. Plans & organizes workflows & prioritizes customers’ needs. May lead a small team; serves as a mentor. Creates & maintain procedural standards & records as appropriate for role. Develops & maintains educational programs for the team members, including new employee orientation. Process Focus: Utilizes multiple system applications for data collection & management. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Helps to identify opportunities, develop solutions & lead the team through resolution.

Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses & / or escalates organizational, operational & / or team conflicts.

Environment: Performs work in a caring, collaborative & safe manner that complies with regulatory standards. Maintains a safe, functional & organized workspace environment. Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards. Accountable for continuous role-based self-development & leadership growth.

Supports the professional growth of team members. Self-monitors & initiates corrections & / or seeks assistance & / or guidance when needed.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression) Works cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department. Coordinates & prioritizes patient flow to ensures smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput. Assists in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement. Leads & coordinates the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.

Minimum Qualifications

High school graduate or equivalent / GED Minimum of three (3) years' experience with competency in patient access, pre-service & / or registration experience. Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Additional Qualifications (nice to have)

Previous Leadership Experience Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.

Pay range: $21.20-$31.90

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

A two-week training period is required M - F 8a - 430p

Per Diem
Holiday and/or weekend rotation is required.

St. Peter's Health Partners is seeking an individual to assist with clerical duties associated with keeping the department running smoothly

Representative I - Patient Access

Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Minimum Qualifications

High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Additional Qualifications (nice to have)

Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Pay range: $17.25-$22.54

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Office Supervisor - Eddy Memorial Geriatric Center - FT Days

If you are looking for a Supervisory position, this could be your opportunity.  Here at St. Peter's Health Partner's, we care for more people in more places. 

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement:  Strong orientation program, generous tuition allowance and career development

What you will do:

The Supervisor of Physician Practice is responsible for the efficient daily operations of assigned office.  Is responsible for hiring and supervising support staff, oversees day to day practice operations including maintenance of Medical Records, Human Resources Management , property and facilities equipment, billing, and adheres to OSHA, JCAHO and DOH requirements.  Perform all job functions in a courteous and professional manner consistent with the St. Peter’s Health Partner’s Core Values. 

Responsibilities:

• Develop and ongoing monitoring of administrative and clinical systems, which support patient care. 
• Facilitates collegial relationships between care teams. 
• Assumes responsibility for the management of human, fiscal, material, and facility resources. 
• Support, plan, implement and evaluate program goals, the policies of St. Peter’s Health Care Services and patient focused care. 

What you will need:

Experience:

• At least three (3) years successful management experience in a hospital or medical office practice.
• Proficiency with Electronic Medical Records.
• Proficiency with Microsoft Office.
• Excellent attention to detail and organization.
• Effective speaking and writing skills.
• Commitment to confidentiality and respect.
• Demonstrated ability to handle multiple priorities in a deadline driven environment.
• Understand and embrace a customer service focus.
• Ability to work independently, yet function collaboratively within a team.

Education:

• Associates Degree Preferred
• HS Diploma / GED Required
• Ability to lift 20 lbs.

Pay Range - $23.40 - $33.95

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.”

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Must have reliable transportation.

Pay Range:

Job Description Summary:

To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assist clinical staff in maintaining accurate medical records.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult callers/customers/patients.

What You’ll Do:

Schedule: Monday - Friday 7:30 a.m. to 4:30 p.m. or 8:00 a.m. to 5:00 p.m.

Must be flexible to travel to Oak Lawn clinic based on need.

As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. 

As a key member of the ambulatory care team, you will:

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

About This Location:

Palos Heights, IL - 11824 Southwest Hwy - Primary Location

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions:

• Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
• Exposure to ill patients.
• Ability to work under stressful conditions with demanding customers.
• Must lift 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
  
   

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Must have previous Neurology experience

Pay Range:

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday-Friday availability between 6:30 am-6:00 pm. Float premium provided. Specialty clinics in Kenosha, Racine and Gurnee area.

Pay Range:

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full-time 2nd shift (12:30pm - 9:00pm) with every 4th weekend rotation

Pay Range:

Major Responsibilities:

Oversees pharmaceutical care, including retrieving and evaluating biomedical literature and designing medication therapy regimens 

Uses effective patient education techniques to provide counseling to patients and caregivers, including information on medication therapy, adverse effects, compliance, appropriate use, handling, and medication administration  

Designs, recommends, monitors, and evaluates patient specific pharmacotherapeutic regimens based on relevant biomedical literature. Implements recommendations effectively and utilizes policies and procedures and documents in the appropriate format.   

Reviews and accurately interprets medication orders and prescriptions  

Participates in the management of medical emergencies when applicable  

Actively supports department medication safety and quality improvement activities, including the reporting of events through appropriate channels 

Performs quality assurance and performance improvement of the medication use system as appropriate  

Collaborates with the healthcare team to manage formulary adherence and the medication-use process. Assists in the acquisition of non-formulary, compassionate use, and investigational medications.   

Practices in compliance with organization’s policies and procedures, as well as local, state, and federal regulations   

Prepares, dispenses, and oversees the proper storage and handling of medications in accordance with best practice, policies and state and federal regulations  

Serves as preceptor for pharmacy students, residents, and healthcare learners as assigned    

Mentors, orients, trains, and assists with the performance evaluation of pharmacy teammates, residents, and students as assigned 

Directs and checks the accuracy of the work of pharmacy support team members in accordance with the organization’s policies and procedures to ensure safe and efficient workflows, service standards, and regulatory compliance 

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

Licensed in the state(s) of practice or eligible for reciprocity required 

Immunization and non-vaccine injectable certification required based on area of practice 

Credentialing and privileging required based on area of practice 

Education Required:

Bachelor’s or Doctorate degree in pharmacy from an ACPE-accredited school of pharmacy required, or an FPGEC certificate from NABP 

Experience Required:

No experience required. Prefer 3 years hospital experience or residency.

Knowledge, Skills & Abilities Required:

Maintains skills in area of practice 

Strong computer skills 

Excellent communication and organization skills 

Excellent presentation, facilitation, and training development skills 

Demonstrates decision making, team building, customer service, and conflict resolution skills 

Life support training courses may be required dependent on department discretion 

Physical Requirements and Working Conditions:

Requires considerable walking, standing, pushing mobile cart of 50 pounds maximum and lifting 35 pounds of material without assistance 

Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity 

May be required to frequently stretch, bend, squat, or kneel to perform job 

Utilizes appropriate personal protective equipment (PPE) to minimize exposure to hazardous agents  

Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises 

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines  

Must have use of both hands, be able to see clearly and read small font such as that on unit-dose medication packages and syringes 

Must have functional speech, vision, and hearing 

Operates all equipment necessary to perform the job 

Exposed to normal office environment 

DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

2-12hrs shifts per week Sat/Sunday. Hours 0630-1900

Pay Range:

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated.
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately.
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required.
• Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas.
• Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection.
• Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

• None.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communication.
• Excellent organizational skills and ability to set priorities.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

One 12hr shift/week with rotating holidays and weekends. Hours are 0630-1900

Pay Range:

Major Responsibilities:

• Assists the RN with the daily care of assigned patients, including bathing, oral hygiene, repositioning, ambulation and feeding. Also performs general cleaning duties as assigned.
• Performs a wide variety of patient care tasks to support activities of daily living, as well as specific technical tasks and/or monitoring required for the patients' individualized written care plan.
• Measures and documents blood pressures, temperature, pulse, respiration (TPRs), intake and output (I & O), daily weights, and other patient data as requested. Promptly communicates observations, concerns and needs of the patient to the RN.
• Independently performs more advanced patient care treatments as delegated by the RN, which may include but not be limited to arterial sheath removal, bladder scanning, insertion and removal of Foley catheter, drawing arterial blood sample and performing activated clotting time (ACT ) point-of-care testing on arterial blood samples, using telemetry system and bedside monitoring system, intravenous (IV) insertion, site care and removal (peripheral), telemetry monitoring and interpretation, performing a 12 lead electrocardiogram (ekg), and phlebotomy.
• Monitors patient and keeps RN informed of patient status. Contacts RN if the following situations arise: hypotension, dysrhythmias, chest pain, hypoglycemia or any procedure site complications; follows established procedure for emergency care that may arise while caring for the patient until the RN arrives.
• Performs data collection for presence of pain, procedure site checks, extremity pulse checks and reports to RN.
• Reports and documents in electronic medical record, accurate and timely information regarding patient conditions to the appropriate person.
• Prepares patient rooms for admission/discharge and assists with the patient admission/discharge process.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Assists with post-mortem care as needed.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 2 years of experience in acute patient care as a Nursing Assistant.

Knowledge, Skills & Abilities Required:

• Successful completion of telemetry education and competency completion within six months of hire. Must maintain competency thereafter.
• Post hire, must maintain successful completion of unit-based clinical training in caring for patients with interventional procedures. Candidate must achieve competency within six months of hire and maintain competency thereafter.
• Excellent guest relations and interpersonal skills essential.
• Excellent written and oral communication skills.
• Excellent organizational skills and ability to set priorities.
• Must be able to communicate, read and write proficiently in English.
• Must possess basic keyboarding and computer skills.
• Must function well independently and proficiently in a functional role.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders frequently during the work shift.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• Lift up to 20 lbs. over the head.
• Carry up to 40 lbs. a reasonable distance.
• Push/pull with 30 lbs. of force.
• Perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedal on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids; therefore, protective clothing (i.e. gloves, goggles, gown) must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Department:

36343 AMC Kenosha - Interventional Radiology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

Join our Interventional Radiology team at Aurora Kenosha, where no two days are the same.

Schedule:

• Monday–Friday with variable start times (0700 or 0800) based on call rotation
• Call requirement: approximately one weekend per month, plus one night per week

What you’ll do:

Our IR nurses thrive in a fast-paced, procedure-driven environment, working side-by-side with physicians and a highly collaborative team. You’ll play a key role in delivering safe, high-quality care while supporting patients through complex procedures.

What We're Looking For

• Strong critical thinking and clinical judgment
• Ability to work effectively in a fast-paced, high-acuity procedural environment
• Excellent communication and collaboration skills
• Flexible, adaptable, and team-oriented
• Experience in procedural nursing, ICU, ED, or critical care preferred but not required
• Willingness to learn — we will train the right person

Why Join Our Team

• Opportunity to build specialized procedural nursing skills
• Supportive, team-focused work environment
• Close collaboration with physicians and an experienced staff
• Meaningful, hands-on role in patient care
• A team culture that values growth, support, and celebrating wins together

Pay Range:

$38.20 - $57.30

Responsible for providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies and procedures. Using evidence-based practice, clinical decision making, compassion and skilled communication, leads efforts to create the safest patient environment and the best patient experience across the continuum.

Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum.

Anticipates and recognizes significant changes in the patient’s condition, status, and need for care. Provides ongoing assessment of the patient and takes appropriate actions when changes occur. Anticipates and alters the plan of care as needed, mobilizes appropriate resources, and collaborates with other health care team members to coordinate patient centered care.

Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family.

Actively coordinates the discharge plan utilizing an interdisciplinary approach. Applies evidence-based practice to deliver patient care. Consistently incorporates nursing and regulatory standards of care into practice.

Provides ongoing evaluation of patient, team, and unit outcomes and is empowered to take appropriate action when changes are needed. Supports shared governance activities and initiatives to improve processes and patient outcomes.

Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration among healthcare team members. Assumes a leadership role in the care team and delegates appropriately to unlicensed personnel.

Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective actions.

Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care.

Participates in quality/process improvement initiatives to improve the functions of the department and the patient care experience.

Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner.

Scheduled Hours

Full time working Monday - Friday 7:30am -4:00pm and rotating to 8:00am -4:30pm. Requires call rotation of one night per week and one weekend per month.

Licenses & Certifications

Registered Nurse license issued by the state in which the team member practices, and

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).

Degrees

Completion of an accredited or approved program in Nursing.

Required Functional Experience

Typically requires 1 year of experience in clinical nursing.

Knowledge, Skills & Abilities

Demonstrates progression to provide holistic patient care and the ability to view clinical situations from a patient and family focus.Demonstrates progression to recognize situational changes that require unplanned or unanticipated interventions, and responds to situations with confidence, timeliness and flexibility.Proficient computer skills, use of electronic mail and electronic medical records systems.Excellent communication (written and verbal), listening and interpersonal skills.Demonstrates human relation skills with the ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Ability to take initiative and work collaboratively with others.Demonstrated ability to effectively make critical, independent decisions.Excellent organization, prioritization and problem-solving skills.Demonstrates time management skills with an ability to multi-task and prioritize in an environment with frequent interruptions.Demonstrates coordination, collaboration, delegation and team building skills.Certification AddendumTeam members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Monday-Friday 7:30-16:30. Occasional holidays. Team covers Milwaukee Metro including areas surrounding Aurora St. Luke's and Aurora Sinai.

Pay Range:

Major Responsibilities:

• Assuring/Improving Quality of Care: Facilitates the patient and family's right to receive quality cost-effective care following Advocates MVP of Stewardship. Working under the direction and supervision of the RN.
  •     1)Utilizes appropriate resources in response to situations that have the potential to negatively impact patient and family outcomes.
  •     2)Adapts practice to the latest standards according to evidence-based literature.
  •     3)Participates in efforts to reduce risk and improve patient safety.
  •     4)Consistently demonstrates the ability to thoroughly and decisively document to support reimbursement and regulatory requirements.
• Care and Service Coordination: Practices as an effective team member of the patient care team to formulate an integrated approach to care following Advocates MVP of Partnership.
  •     1)Recognizes changes in clinical situations. Consults with RN as to action based on observation.
  •     2)Consistently makes sound clinical decisions, demonstrating the ability to care for all patients including those with complex problems.
  •     3)Prioritizes and organizes patient care based on established plan of care, ensures clear hand-off communication to achieve optimal health outcomes for patients, utilizing excellent communication techniques like SBAR and 5P's.
  •     4)Actively participates in interdisciplinary case conferences. (As appropriate based on employment status).
• Leadership/Collaboration/Professional Development: Demonstrates respect and understanding for peers and other clinical disciplines and participates as an effective team member of the patient care team to formulate an integrated approach to care following the Advocate MVP of Excellence.
  •     2)Utilizes available resources to maintain current knowledge base relevant to practice.
  •     3)Demonstrates effective communication, feedback, and conflict resolution skills, promoting collaboration among team members.
  •     4)Seeks out opportunities to enhance knowledge, skill and competency of self and other department members. (As appropriate based on employment status).
  •     1)Participates in staff meetings, agency in-services, and educational activities to enhance development and support organizational initiatives.
• Patient Relationship: Develops and maintains a therapeutic relationship throughout the healthcare continuum following Advocates MVP of Compassion
  •     1)Demonstrates adaptive communication styles based on individual patient needs by utilizing motivational interviewing and problem solving techniques.
  •     2)Promotes patient/family knowledge and confidence to safely manage self care, disease process, medications, procedures and infection control prevention.
  •     3)Participates in implementing an individualized approach to the plan of care, which includes assessment of physical, psychosocial, comfort, and wellness needs utilizing SMART goals, under the supervision of the RN.
  •     4)Once plan of care is established by the RN, participates in the ongoing assessment of patient and family readiness and involves them in goal setting, planning, and implementation of care, under the supervision of the RN.
  •     5)Provides care that routinely exceeds patient and family expectations, as measured by survey instruments.
  •     6)Incorporates AHHS Standards of Behavior into interactions with patients, other associates, and physicians.
• Business Development and Growth: Demonstrates behaviors that enhance productivity and an understanding of financial and economic conditions in the health care environment.
  •     1)Demonstrates adherence to personnel and operational policies.
  •     2)Collaborates with RN and implements plans for patient care to maximize efficiencies and conserve resources.
  •     3)Makes suggestions to RN regarding utilization of resources to achieve excellent health outcomes for patients. (As appropriate based one employment status).
• Patient Education: Demonstrates a commitment to meet the learning needs of patients and their families. Application of a systematic process involving optimal level of self-care for patient and optimal quality of life of patient family and significant other under the supervision of the RN following Advocates MVP of Equality.
  •     1)Assess patient and family readiness to learn and modify approach as needed.
  •     2)Provides and adapts appropriate resource material to achieve educational outcomes, employing health literacy assessments and principles

Licensure:

• Current LPN license in state in which the teammate practices.

Education/Experience Required:

• Able to demonstrate compliance with state continuing education requirements. CPR certified
• Typically requires 1 year of experience in performing assessments and providing treatments.

Knowledge, Skills & Abilities Required:

• Basic knowledge of computer use (i.e. Microsoft Word, email access and use). Ability to learn and use computer based scheduling, and documentation system. Ability to communication professionally both verbally and through written reports, with strong documentation skills. Good interpersonal skills. Good time management and self organization skills Proficiency in the ability to obtain lab draws and report results to primary nurse or clinical manager.

Physical Requirements and Working Conditions:

• Extensive travel within geographical boundaries in all extremes of weather and on all types of roads including expressways. Must be able to provide/arrange own transportation to and from patients home and branch offices. Ability to work rotating weekends and holidays. Requires adherence to scheduled days and hours of work based on commitment to patient/client and work load assigned. Ability to attend mandatory informational/education/branch meetings. Work environment includes patient or family homes, or assisted living facilities. Requires full range of body motion including: a. Bending, sitting and standing b. Climbing stairs while carrying objects c. Pulling, pushing, reaching, carrying and lifting: (must be able to lift/carry at minimum 25 pounds) d. Assisting and maintaining patient's safety with ambulation on flat surfaces and stairs; and transferring patients using standard pivot transfers or with use of transfer board or Hoyer lift e. Providing treatment on standard beds in the home environment
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Mon - Fri from 6:50am - 3:50pm or 8am - 5pm

Pay Range:

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Bilingual (Spanish) candidate preferred. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

PRN; as needed

Pay Range:

Essential Functions

• Treats patients with ionizing radiation in adherence to all regulatory guidelines.

• Monitors all equipment parameters, documents equipment malfunctions and understands all emergency and safety procedures of all equipment.

• Maintains accurate medical records and treatment schedules.

• Recognizes and reports patient concerns and physical problems to appropriate personnel.

• Documents treatments and other associated details in the radiation oncology EMR.

• Communicates instructions and procedures to patients and their families.

• Assists with the clinical instruction of Radiation Therapy Students.

• Demonstrates the ability to rapidly grasp procedures and processes that may have slight variation from site to site.

• Provides radiation therapist coverage at LCI Radiation Oncology sites on the Advocate hospital campuses of Morehead, NorthEast, Cleveland, Stanly, Union, University, Pineville, as well as Lancaster Radiation Therapy and Rock Hill Radiation Therapy if needed.

• Must be able to cover up to two sites periodically in the same day.

Physical Requirements
This position requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support 35 pounds in handling patients, medical equipment and supplies. Must speak and understand English. Intact sense of sight, hearing, smell and touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly and make decisions to changes on the unit.

Education, Experience and Certifications

Graduate of an AMA approved school of Therapeutic Radiology or international equivalent. ARRT registered or registry eligible, must pass registry in the first 90 days of employment. BLS required per policy guidelines.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

This position will work four 10-hour workdays and 1 in every 6-weekend on call rotation

Pay Range:

Join us and reimagine health care

Advocate Health, the third-largest nonprofit integrated health system in the nation, has multiple opportunities for Advanced Practice Clinicians in Illinois and Wisconsin.

Why choose Advocate Health:

• Our clinician-led medical group, under the leadership of Rhonda Hoyer, VP and Chief Advanced Practice Officer, is focused on excellence, transformation and reputation through your voice
• Committed to cultivating the ingenuity of our diverse personalities and teams
• APCs actively engaged in leadership
• Continuing medical education flexibility
• Access to fully integrated continuum of care
• Practice at top of licensure
• Structured on-boarding program for new graduates and practicing APCs
• Variety of opportunities
• On-going professional development
• Competitive salary and benefits

Whether you’re looking to practice in the heart of a city such as Chicago or Milwaukee, a clinic in the suburbs, or a charming small town, we have the perfect opportunity for you.

Major Responsibilities:

• Evaluates, diagnoses, treats, and manages acute, critical and chronic patients illness and diseases within both an outpatient clinic and inpatient/OR hospital setting.
• Obtains medical histories, conducts physical examinations and assesses and determines differential diagnosis. Prescribes medication, therapy and treatments accordingly.
• Interprets and evaluates patient data for the purpose of determining management and treatment of patients. Performs minor surgeries and routine procedures. Consults with physician as appropriate. Orders, performs, and interprets diagnostic studies in the field of clinical specialty trained and determined competent by a physician.
• Adjusts patient care plan by reviewing and monitoring treatments and therapy plans. Counsels, instructs and educates patients on physical and mental health including: diet, preventive health measures, health behaviors, self-care skills, disease, treatment options, and normal growth and development.
• Provides care coordination, which includes managing a variety of ancillary services, pre-operative plans, discharge planning, provider referrals and medical devices such as insulin pumps, defibrillators, and pacemakers.
• Prescribes, recommends and regulates pharmacologic and non-pharmacologic therapies across multiple care settings, including controlled medications that are warranted by patient's diagnosis or changing medical condition.
• Prepares, dictates and signs patient care plans and summaries of patient care. Maintains records according to established standards and guidelines.
• Provides clinical direction to nursing staff regarding the continued care of patients. Follows through with nursing staff to ensure patient receives recommended care.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licenses & Certifications

• Physician Assistant license issued by the state in which the caregiver practices.
• Physician Assistant (PA-C) certification issued by the National Commission on Certification of Physician Assistants (NCCPA).
• Registered Nurse license issued by the state in which the caregiver practices, and
• Nurse Practitioner (ANCC) certification issued by the American Nurses Credentialing Center (ANCC), or
• Nurse Practitioner (AANP) certification issued by the American Academy of Nurse Practitioners (AANP), and
• Drug Enforcement Administration (DEA) registration issued by the Drug Enforcement Administration (DEA) Registration, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA). May obtain within 6 months based on department discretion.

Degrees

• Bachelor's Degree in Physician Assistant.
• Master's Degree in Nursing

Required Functional Experience

• Must be acute care trained as an APRN.

Knowledge, Skills & Abilities Required:

• Demonstrated high level of clinical proficiency, and excellent decision-making skills.
• Demonstrated ability to work independently and as an effective member of a health care team.
• Excellent oral and written communication skills. Ability to effectively collaborate with and establish/build relationships with others.
• Proven organizational skills and ability to prioritize effectively.

Physical Requirements and Working Conditions:

• Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday.
• Must have functional speech, vision, touch, and hearing.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Will be exposed to the following hazards: mechanical, electrical, chemical, and radiation as well as blood and body fluids; therefore, protective clothing and equipment (i.e., goggles, lead apron, gloves, gowns, etc.) must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Position Summary / Career Interest:

• Complete comprehensive patient assessment specific to clinical area/unit.
• Delegates tasks appropriately within scope of practice to ancillary personnel and performs the necessary follow up.
• Demonstrates critical thinking and time management in patient care. Responds appropriately to emergencies.
• Demonstrates good time management and prioritization skills. Documents all aspects of care thoroughly per hospital policy.
• Follows organizational policies in providing safe patient care at all times (med admin, handoffs, etc.). Integrates patient and family teaching in daily routine in identification of expected outcomes and goals.
• Participates in department quality improvement efforts.
• Under the direction of a physician, performs moderate and deep sedation on patients and conducts appropriate monitoring, assessments, interventions, and documentation as required by policy. Ensures appropriate recovery of all patients per hospital policy.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

• High School Graduate
• Associate Degree Nursing Must complete BSN within 5 years of hire as RN
• 2 or more years experience as a Clinical Nurse

• Bachelor Degree Nursing

• Licensed Registered Nurse (LRN) - Single State - State Board of Nursing Registered Nurse in State of Kansas
• Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) within 180 Days
• Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA)
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

• Certified Emergency Nurse (CEN) - Board of Certification for Emergency Nursing (BCEN)
• Trauma Nurse Core Course (TNCC) - Emergency Nurses Association (ENA)
• Pediatric Advanced Life Support (PALS) - American Heart Association (AHA)
• CCRN, CEN, CRN, PALS, TNCC

Time Type:

Job Requisition ID:

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Primary City/State:

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Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages

• Paid orientation

• Flexible Schedules (select positions)

• Fewer Shifts Cancelled

• Weekly pay

• 403(b) Pre-tax retirement

• Employee Assistance Program

• Employee wellness program

• Discount Entertainment tickets

• Restaurant/Shopping discounts

• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Nurses play a critical role in patient care. They’re the smiling faces patients see when they’re sick; they’re advocates for the patients and their families; and they are experts in providing nursing care. Truly, they are the heartbeat of a hospital. We care about you, your nursing career today and your future. Great options and great opportunities. 

At Banner there will be exciting opportunities to be a part of the health care transformation. We are known nationally as an innovative leader in new health care models and are on the cutting edge of medical advances. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country.

Apply to schedule your interview and learn more about what our Banner Registry team has to offer you today!

Unit Description

Our Banner Boswell Ortho PCU is a combined acute care specialty unit serving both Progressive Care and Medical Surgical patients as part of our Progress in Place initiative.

Our 5A/5B is a 41-bed unit specializing in the care of post operative orthopedic patients including pre and post-op surgical care for a wide range of orthopedic cases ranging from total joint replacements to fractures. As a RN on our unit, you will assess, plan, implement, evaluate and document nursing care of our patients in accordance with organizational policies and standards of professional nursing practice.

5D is a 20-bed orthopedics and GI post-surgical unit, dedicated to the care of postoperative gastrointestinal surgeries. This inpatient unit specializes in the care of GI patients including pre and post-op surgical care for a wide range of gastrointestinal disorders as well as general medical/surgical overflow. 

As a RN on our unit, you will have the opportunity to work with a highly efficient team surrounded by engaged team members working to meet positive patient outcomes with an emphasis on demonstrating our value of Customer Obsession. The team focus is on creating a healthy work environment through collaboration, hourly rounding, prompt answering of call lights, culture of clean and quiet and acknowledging a “one team” culture.

This is a unique assignment-based PRN position, meaning that you will be dedicated to only one specific unit at this facility. No floating to any other unit or facility. We have Night shift openings, 7pm - 7:30am, 2 shifts per month minimum, specific to this unit. This position offers a generous 18% night-differential and an additional flat rate weekend differential of $3/hour when applicable.

If you are interested in this Per Diem position, please apply!

• You must have a minimum of 18 months of RN work experience.

• You must have a minimum of 12 months of recent work experience on a Progressive Care Unit (within the last year and a half). 

• BLS and ACLS is required upon hire.

• Orientation is a full time, week-long commitment. You must be available to attend both virtual and in-person training classes during your first week.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages

• Paid orientation

• Flexible Schedules (select positions)

• Fewer Shifts Cancelled

• Weekly pay

• 403(b) Pre-tax retirement

• Employee Assistance Program

• Employee wellness program

• Discount Entertainment tickets

• Restaurant/Shopping discounts

• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Nurses play a critical role in patient care. They’re the smiling faces patients see when they’re sick; they’re advocates for the patients and their families; and they are experts in providing nursing care. Truly, they are the heartbeat of a hospital. We care about you, your nursing career today and your future. Great options and great opportunities. 

At Banner there will be exciting opportunities to be a part of the health care transformation. We are known nationally as an innovative leader in new health care models and are on the cutting edge of medical advances. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country.

Apply to schedule your interview and learn more about what our Banner Registry team has to offer you today!

Unit Description

Our Banner Boswell Ortho PCU is a combined acute care specialty unit serving both Progressive Care and Medical Surgical patients as part of our Progress in Place initiative.

Our 5A/5B is a 41-bed unit specializing in the care of post operative orthopedic patients including pre and post-op surgical care for a wide range of orthopedic cases ranging from total joint replacements to fractures. As a RN on our unit, you will assess, plan, implement, evaluate and document nursing care of our patients in accordance with organizational policies and standards of professional nursing practice.

5D is a 20-bed orthopedics and GI post-surgical unit, dedicated to the care of postoperative gastrointestinal surgeries. This inpatient unit specializes in the care of GI patients including pre and post-op surgical care for a wide range of gastrointestinal disorders as well as general medical/surgical overflow. 

As a RN on our unit, you will have the opportunity to work with a highly efficient team surrounded by engaged team members working to meet positive patient outcomes with an emphasis on demonstrating our value of Customer Obsession. The team focus is on creating a healthy work environment through collaboration, hourly rounding, prompt answering of call lights, culture of clean and quiet and acknowledging a “one team” culture.

This is a unique assignment-based PRN position, meaning that you will be dedicated to only one specific unit at this facility. No floating to any other unit or facility. We have Night shift openings, 7pm - 7:30am, 2 shifts per month minimum, specific to this unit. This position offers a generous 18% night-differential and an additional flat rate weekend differential of $3/hour when applicable.

If you are interested in this Per Diem position, please apply!

• You must have a minimum of 18 months of RN work experience.

• You must have a minimum of 12 months of recent work experience on a Progressive Care Unit (within the last year and a half). 

• BLS and ACLS is required upon hire.

• Orientation is a full time, week-long commitment. You must be available to attend both virtual and in-person training classes during your first week.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

Why You’ll Love This Role:

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care) and have a strong sense of urgency.
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare prefered (but we will train the right person!).

Schedule: Sunday - Thursday 8:30am-5pm (includes holiday rotations)

On-call shifts will be required. There is an additional $1.00 per hour for all weekends hours (if/when applicable)

All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and generally runs Monday - Friday standard daytime business hours and could vary from the posted schedule.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degreepreferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

Why You’ll Love This Role:

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care) and have a strong sense of urgency.
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare prefered (but we will train the right person!).

Schedule: Sunday - Thursday 8:30am-5pm (includes holiday rotations)

On-call shifts will be required. There is an additional $1.00 per hour for all weekends hours (if/when applicable)

All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and generally runs Monday - Friday standard daytime business hours and could vary from the posted schedule.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degreepreferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

POSITION SUMMARY
This position manages a complex caseload of patients by providing comprehensive nutritional assessments and nutrition-focused physical exams, developing and managing all aspects of appropriate nutrition care plans and monitoring outcomes of plans. Provides patient and family nutrition counseling and education. Develops Nutrition Standards of Practice and Education material in collaboration with peers. Serves as a member of the interdisciplinary Health Care team providing input into patient care policies, programs, quality improvement activities and provides in-service education in areas of expertise.

CORE FUNCTIONS
1. Provides comprehensive nutrition assessment of patients' nutritional needs, to include nutrition-focused physical exams as appropriate. Obtains timely and appropriate data and analyzes/interprets data based on evidence-based standards and established practice guidelines.

2. Demonstrates and maintains competency in enteral and parenteral clinical practice protocols and oral nutrition management standard of practice as demonstrated by successful completion of initial competency exams and ongoing evaluation.

3. Initiates and manages the nutrition care, writing orders if applicable per state regulations, for all assigned patients including those receiving nutrition support (parenteral and enteral nutrition) per protocols.

4. Evaluates effectiveness of the care plan and communicates effectively to the other members of the healthcare team to provide optimal nutrition outcomes. Provides pertinent information in the medical records, patient plans of care and/or clinical pathways while meeting requirements of regulatory agencies (i.e. Joint Commission, CMS, State and Local Agencies).

5. Provides nutrition education to patients, families, staff and other health care team professionals through the development of effective teaching materials and in-service programs; Evaluates patient and/or family response to education.

6. Provides leadership in area of coverage, monitors proper patient care procedures and acts as liaison with nursing areas. May participate in process improvement teams. Serves as mentor to new staff and interns where assigned.

7. Participates in continuous quality improvement activities in clinical areas to ensure optimal nutrition care outcomes are achieved. May participate in outcome studies as needed. In some roles, this position may manage assigned staff: recruits, selects, trains, evaluates, manages performance.

8. This position interacts with patients, families, health care providers and nutrition and dietary staff in support of providing high quality nutrition assessment, care planning, delivery and measurement of outcomes. Position communicates effectively and provides education to ensure optimum nutritional care. Position works independently and provides guidance to nutrition services staff in the development of nutrition plans. Position may also provide community education.

MINIMUM QUALIFICATIONS

Must possess knowledge of nutrition and dietetics demonstrated through the completion of a Bachelor’s degree in Nutrition, Dietetics, or equivalent coursework. Must be a Registered Dietitian or RD Eligible based on academic and professional requirements as defined by the Commission on Dietetic Registration(CDR) of The Academy of Nutrition and Dietetics. Effective January 1, 2024 CDR requires a minimum of Master's degree to be eligible to take the registration examination. Must possess RD credentials within 6 months of hire. Must hold current registration through the Commission on Dietetic Registration of The Academy of Nutrition and Dietetics and be able to maintain ongoing registration verification of registration annually. Maintains current licensure as required by State law.

Must be able to communicate effectively and function independently. Must be effective at prioritizing assigned patient case load.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy