Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Administers therapy evaluations and develops treatment plan for physically, developmentally and/or functionally disabled patient populations, including infants and children, adolescents, adults, geriatrics and frail elderly, inpatient and outpatient as assigned.
2. Analyzes and interprets data and assesses individually current functional ability. Researches specific problems as required and makes a differential diagnosis when appropriate.  Consults with physician regarding any contradictions or alternative forms of therapy.  Assesses patient's progress, as related to their rehabilitation potential.
3. Provides individualized treatment plans designed to prevent, restore, remediate or compensate for movement dysfunction including therapeutic exercises, progressive ROM, neuromuscular education and strengthening, manual therapy, cardiopulmonary conditioning, wound care, application of physical agent modalities, and functional mobility training. Evaluates need for bracing, supportive and positional equipment. 
4. Educates patient, family and other caregivers in therapy program and goals. Participates in patient care meetings, collaborates with team members, assists with discharge planning. Documents care provided in medical record and completes therapy billing.    
5. Completes departmental statistics. Assists in maintenance of orderly, safe and efficient working environment.  Assists with inventory and purchasing as assigned.
6. Delegates caseload to therapist assistants, overseeing quality of care and supervising performance. Collaborates with team members to assure patient coverage and equitable work distribution. 
7. Participates in department quality improvement/assurance activities and program development initiatives.
8. Supervises students according to Practice Standards.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:

Required:
1. Bachelor’s degree in Physical Therapy from accredited PT school or equivalent.  
2. Current license to practice physical therapy in the Commonwealth of Massachusetts. New graduates and out of state licensed physical therapists are

expected to obtain Massachusetts license within 6 months of hire date. Will need to work under the direct clinical supervision by a licensed physical therapist and have all notes co-signed until license has been obtained. 
3. Successful completion of National Physical Therapy Board Examination.

Experience/Skills:

Required:
1. Demonstrated clinical knowledge.

2. Effective verbal and written communication skills.

3. Excellent customer service skills and ability to work cooperatively with all members of the healthcare team.

4. Proficiency with Microsoft Office products.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a normal patient care environment.

Please apply to this requisition if you will be graduating in 2027 and are interested in any of the following work locations: University Campus, Pavilion, or Memorial Campus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Position Summary:

Acts as the customer service informational resource for patients, families and visitors as they enter the hospital. Works collaboratively with other departments to ensure patient/customer satisfaction.

Major Responsibilities:

• Ensures that patients and visitors are greeted in a prompt and courteous manner and provided with accurate information regarding services, fostering a positive image of UMass Memorial Medical Center. Provides patients, visitors and callers with basic patient status information as well as patient visiting times and procedures. Produces and provides standardized directions to UMMMC facilities. Ensures that procedures for patient security and confidentiality are followed.
• Assists with the visitor management program which will include screening, documenting data into the computer, tracking visitor location and possible temperature checks.
• Utilizes computers to access daily schedule of patients and sites of service and provides patients with appointment schedules and appointment information as necessary. References information on patient location, admissions and discharges, patient phone numbers and visitor instructions.
• Manages a high volume of telephone calls concerning patients, visitors, vendors and staff. Helps arrange taxi or other basic transportation. Monitors visitor activities in the lobby area and notifies Security of potential problems. Arranges for escorts for patients and visitors to assigned areas.

• Distributes PPE to employees, patients and visitors.

Position Qualifications:

License/Certification/Education:

Required:

• High School graduate or equivalent.

Experience/Skills:

Required:

• Strong customer service (1 year +) and communication skills.
• Phone and computer skills
• Ability to multitask and prioritize.
• Familiarity with basic medical terminology.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.    Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
2.    Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient.  Records behavioral data on appropriate data sheets.
3.    Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient.
4.    Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
5.    Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities.  Handles routine situations and must request assistance from identified resources when more direction is needed.
6.    Assists in medical emergencies as directed by R.N.  Utilizes proper safety techniques and body mechanic in all work-related activities.
7.    Obtains and records vital signs (temperature, pulse, and respiration, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight as assigned by R.N.
8.    Performs a variety of test and procedures which may include but not limited to EKGs, phlebotomy, and intake and output as assigned by R.N.
9.    Documents daily progress notes, and group notes (per policy) and as assigned by R.N.
10.    Assists the R.N. in other medical and psychiatric interventions as directed.
11.    Provides personal care as appropriate, working to optimize patient’s independent functioning in performance of daily routines.
12.    Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
13.    Performs safety checks on patients and unit as directed.  Documents findings.  
14.    Reviews and follows treatment plan with patient.  Provides feedback to clinical team regarding implementation of the plan.  Implements special treatment strategies as indicated in the plan.
15.    Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed.
16.    Attends staff meetings and in-service programs as required or directed.  Keeps current with hospital and unit changes by reading communication boards and/or books, emails, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
 

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:

1. High school diploma or equivalent.

2. Current Basic Life Support or Heart Savor certification required within one month as a condition of employment
 

Preferred:
1.    Associates Degree
2.    Medical terminology and computer skills
 

Experience/Skills:
Required:

1.    One year of relevant patient support experience.

2. Ability to read, write and communicate in English in a clear and concise manner.
3.    Must have effective interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, visitors and others. 
4.    Must demonstrate effective problem-solving abilities for routine situations.
5.    Must have ability to read, write and communicate in English in a clear and concise manner.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Hospice experience preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Hospice experience preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

Registered Nurse

Department: Courtyard East – this unit at Chelsea hospital cares for Medical-Surgical patients as well as chronic head pain patient populations.  Courtyard East is a 41 bed unit specializing in surgical post-operative care, telemetry, stroke, chronic pain management and patient education.

Location: Chelsea, MI

Why Join Us?

• Join an organization that is committed to the principle that health care is a basic human right and that all Americans should have access to high-quality, comprehensive health care
• AWARD WINNING WORKPLACE! The Chelsea hospital is one of five Southeast Michigan hospitals awarded by Newsweek’s as the World’s Best Hospitals for 2026
• Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
• Competitive compensation, DAILYPAY
• Benefits package also includes Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement
• Advancing Nursing Education Scholarship offered to our nurses toward pursuing higher-level education

Position Purpose:

Exceptional opportunity for a Registered Nurse to support our vision and serve with us as a compassionate and transforming healing presence in our community. We seek extraordinary individuals from a variety of backgrounds, because diversity makes us stronger.

The Registered Nurse Provides quality patient centered care considering age specific, developmental, cultural and spiritual needs through competent clinical practice and application of the nursing process. They consistently integrate concepts of relationship-based care into practice and serves as a clinical and educational resource to others on the unit.

Shift Available: 7pm-7:30am

Status Available: Contingent, not benefit eligible

Required Qualifications

• Requires current Michigan Nursing License
• One year of Medical Surgical nursing experience required
• Graduation from accredited nursing program
• New hires must have a BSN degree or must agree in writing to obtain their BSN within five years
• Canadian Nurses are encouraged to apply

Visit www.trinityhealthmichigan.org/careers to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

About Chelsea Hospital

Chelsea Hospital is a 103-bed, not-for-profit hospital established in 1970 leading the way in patient safety in satisfaction. Located in Chelsea, Michigan, Chelsea Hospital is a joint venture between Trinity Health and University of Michigan Health. These two award-winning health systems bring new services to Chelsea, while sharing resources, best practices and more to drive innovation and a higher level of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls
• Triages issues and answering general questions, with the goal of resolving requests in real time
• Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator
• Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills
• Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
• Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
• Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
• Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet
• Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
• Provides program specific information to callers and refer calls as necessary
• Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments
• Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate
• Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
• Strives to meet defined service levels and key performance indicators
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to comprehend and implement new concepts or modifications to processes requests quickly
• Ability to function as an integral member of the team
• Excellent communication, organizational, and customer service skills
• Strong attention to detail
• Must possess the ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

POSITION PURPOSE
The Rehabilitation Services Staff Speech-Language Pathologist provides evaluation and treatment of hospital patients in a range of specialty programs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participates in their resolution.
2. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Chelsea Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
3. Maintains knowledge to perform the duties of the job. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
4. Demonstrates self-directed learning.
5. Behaves in accordance with the Mission, Vision and Values of Trinity Health.
6. Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice. Demonstrates unit/area competencies.
7. Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment.
8. Practices effective communication in all interactions (patient, visitor, co-worker, etc.)
9. Promotes a positive work environment by demonstrating teamwork.
10. Demonstrates competency with individualized assessment of patients using a wide variety of assessment measures and procedures.
11. Provides a thorough speech therapy evaluation and creates an appropriate plan of care based on the patient deficits.
12. Formulates individualized, age specific, therapy goals based upon assessment results and patient needs.
13. Implements patient care in a manner consistent with the therapy goals and the changing needs of the patient using a variety of therapeutic approaches.
14. Orients patients and families to the therapeutic purposes and procedures of Speech-Language Pathology, and educates them about home programs, impairments and progress.
15. Provides for own professional growth and education and contributes to staff development activities.
16. Stays up to date on all participating insurance guidelines for rehabilitation services.
17. Provides thorough documentation on each patient interaction. Documentation must be timely and include all pertinent information required by state law, accrediting agencies and 3rd party payers.
18. Completes daily charges for each patient while adhering to ethical practices per insurance guidelines for each payer.
19. Works with Manager, director and/or front desk staff to ensure schedules are managed well to achieve targeted productivity and clinic budget.
OTHER FUNCTIONS AND RESPONSIBILITIES 
Performs other duties as assigned.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education:   Master’s Degree or higher in Speech-Language Pathology from an accredited program

Experience:  

Certification/Licensure: 

1. Certificate of Clinical Competence from the American Speech-Language-Hearing Association
2. Licensed in the State of Michigan
REQUIRED SKILLS AND ABILITIES
1.    CPR Certification

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Registered Nurse (RN)

Make a Meaningful Impact Beyond the Bedside!

Trinity Health IHA Medical Group is seeking a compassionate and patient-focused Registered Nurse (RN) to join our outpatient care team. In this role, you'll help patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support that improves outcomes and enhances the patient experience.

What You'll Do:

• Assess and triage patient needs by phone and in-office visits.

• Provide clinical guidance, patient education, and care coordination.

• Support patients through transitions of care and post-discharge follow-up.

• Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.

• Manage medication refills, test results, referrals, and prior authorizations.

• Identify preventive care needs and support chronic disease management.

• Help patients access community resources and navigate barriers to care.

• Serve as a clinical resource and leader within the care team.

What We're Looking For:

• EDUCATION: Graduate of an accredited Registered Nurse program.

• CREDENTIALS/LICENSURE: Valid, unrestricted RN license in the State of Michigan. Valid CPR certification.

• MINIMUM EXPERIENCE: 1-2 years of clinical experience in a medical or physician office preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible colleagues.

• Predictable outpatient schedule with a focus on work-life balance.

• Collaborative team environment with strong provider partnerships.

• Career growth, development, and advancement opportunities.

• Meaningful work improving the health of patients and communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, we're committed to delivering exceptional care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about patient-centered care and want to make a difference every day, we'd love to have you join our team.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you will oversee the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager.  This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity and achievement of operational goals as defined by practice leadership. 

What You'll Do:

• Supervise day-to-day operations of assigned areas.
• Assists with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintains scheduling, time and attendance for the MA staff.
• Evaluates the performance of MA staff, recommends promotions and disciplinary action.
• Fills in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

General Requirements:

EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision.  Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc)

Successful completions of accredited/approve MA program and MA externship, MA Internship; Emergency Medical Technician (EMT) program; Paramedic program; or Certified Athletic Trainer.   

If credentialed, maintains current MA Re-Certification CEUs.

CREDENTIALS/LICENSURE: Valid CPR certification.

MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:

• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Center for Competency Testing (NCMA)
• National Healthcareer Association (CCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE: 5 years’ clinical experience with prior supervisory experience preferred.   

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

The Environmental Aide maintains the environment for the Health System by performing environmental duties in accordance with Regulatory Agency Standards, Infection Control, and Hospital and Department Policies. Responsible for completing and understanding mandatory computer-based trainings. Performs all Essential Duties and Responsibilities of an Environmental Aide. Demonstrates required competencies.

Colleagues of Trinity Health Chelsea benefit from…

• Competitive compensation

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance and Disability

• Retirement savings plan with employer contribution

• Opportunity for growth and advancement throughout Trinity Health

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

• Education: High School diploma or GED preferred. Able to speak, read, and write English.  Possesses basic math skills.

• Experience: Three months customer service or cleaning experience preferred.

• Certification/Licensure: Not required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Performs a variety of general cleaning tasks to maintain areas such as patient towers, public areas, exam rooms, offices, etc., the Environmental Aide's essential duties include:

• Cleaning all surfaces

• Disinfecting all surfaces

• Spot cleaning carpet and upholstery

• Cleaning up spills

• Changing linen and making beds

• Operating vacuum cleaning equipment

• Disposal of hazardous and non-hazardous waste

• Reporting needed equipment repair and all unsafe situations

• Demonstrates a positive demeanor that contributes to a culture of trust, respect, and teamwork.

• Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH.

• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

REQUIRED SKILLS AND ABILITIES

• Demonstrated ability to:

  • Follow written and verbal instructions.

  • Effectively communicate with patients, visitors, and co-workers.

  • Concentrate and pay close attention to detail.

  • Prioritize assigned tasks and organize work in a fast paced environment.

  • Walk and stand for approximately 90% of work time.

  • Frequently squat, kneel, and lift. Occasionally bend and twist.

  • Able to lift 40 lbs. without assistance.

  • Lift, turn, push, pull, and position equipment.

  • Ability to utilize safe body mechanics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

The Environmental Aide maintains the environment for the Health System by performing environmental duties in accordance with Regulatory Agency Standards, Infection Control, and Hospital and Department Policies. Responsible for completing and understanding mandatory computer-based trainings. Performs all Essential Duties and Responsibilities of an Environmental Aide. Demonstrates required competencies.

Colleagues of Trinity Health Chelsea benefit from…

• Competitive compensation

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance and Disability

• Retirement savings plan with employer contribution

• Opportunity for growth and advancement throughout Trinity Health

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

• Education: High School diploma or GED preferred. Able to speak, read, and write English.  Possesses basic math skills.

• Experience: Three months customer service or cleaning experience preferred.

• Certification/Licensure: Not required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Performs a variety of general cleaning tasks to maintain areas such as patient towers, public areas, exam rooms, offices, etc., the Environmental Aide's essential duties include:

• Cleaning all surfaces

• Disinfecting all surfaces

• Spot cleaning carpet and upholstery

• Cleaning up spills

• Changing linen and making beds

• Operating vacuum cleaning equipment

• Disposal of hazardous and non-hazardous waste

• Reporting needed equipment repair and all unsafe situations

• Demonstrates a positive demeanor that contributes to a culture of trust, respect, and teamwork.

• Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH.

• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

REQUIRED SKILLS AND ABILITIES

• Demonstrated ability to:

  • Follow written and verbal instructions.

  • Effectively communicate with patients, visitors, and co-workers.

  • Concentrate and pay close attention to detail.

  • Prioritize assigned tasks and organize work in a fast paced environment.

  • Walk and stand for approximately 90% of work time.

  • Frequently squat, kneel, and lift. Occasionally bend and twist.

  • Able to lift 40 lbs. without assistance.

  • Lift, turn, push, pull, and position equipment.

  • Ability to utilize safe body mechanics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Data Analysis: Performs routine data analyses and report writing. Responsible for assuring quality of data, reproducibility of analyses and proper interpretation of results by working with others to implement appropriate definitions of and coding rules for data items, principled analyses and clear communication of results.
• Study Design: Responsible for statistical aspects of study design, including sample size, significance level, power, and the identification of appropriate tests and/or models for different types of studies. Learns to use specialized software. Learns the context of the studies, and the aspects of that context that lead to different strategies for design and implementation.
• Dana-Farber and Dana-Farber/Harvard Cancer Center: Participate in protocol review process for the Scientific Review Committees (SRC) and the Institutional Review Board (IRB), under the guidance of the supervisor and/or mentor. May assume some responsibility on department committees.
• Manuscript Preparation: Drafts the statistical methods sections of a manuscript; assists in writing the results section; checks manuscripts for numerical accuracy; prepares tables and figures.
• Grant Preparation: Limited responsibility as a prerequisite is mastery in data analysis, study design, protocol review, and manuscript preparation May assist with grant preparation under the guidance and supervision of more senior staff.
• Research Portfolio Management: Learns to develop timelines and components for multiple routine projects; masters multi-tasking so that complex projects involving many interdisciplinary individuals move forward smoothly.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Computational Skills: Knowledge of UNIX/Linux and statistical software such as R or SAS
• Statistical Skills: Trained in statistical methodology, coding, data analysis and effective presentation of results. Understands the nuances of data wrangling and ability to use sound principles of reproducible research methods. Able to perform specified analysis methods and assess underlying assumptions
• Collaboration: Able to discuss and present results, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight

MINIMUM JOB QUALIFICATIONS:

The position requires a master’s degree in statistics or biostatistics, with no prior experience required.

SUPERVISORY RESPONSIBILITIES: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Clinical Trials Operations

• Assistant Clinical Research Managers (ACRM) will be responsible for assisting the Clinical Research Manager with the oversight of their disease group’s clinical trial portfolio and all related regulatory and compliance requirements. 

• The ACRM will assist the CRM will all aspects of study start up, active and close out activities for the group’s portfolio. They will be responsible for the required tracking of all protocol development, submission, review and approval milestones. 

• The ACRM will assist with the oversight of subject enrollment, protocol treatment and follow-up care processes for protocol patients.

• Assist with the oversight of registration of protocol patients, study group registrar and pharmaceutical company as outlined in protocol.

Regulatory & Compliance

• Assists in the responsibility for essential document compliance for entire portfolio.  Implements systems to monitor and ensure regulatory document collection and maintenance compliance. 

• Assists in the responsibilities for all clinical trial reporting requirements; safety event, annual approval, deviations etc.  May implement systems to monitor portfolio compliance.

• Assists the study team to be maintain an “audit ready” research environment   

Data Management & Clinical Trial Monitoring

• Assists CRM with responsibility for data management and compliance for entire portfolio. Maintains schedules and procedures necessary for timely and complete data collection. 

• Regularly reports data compliance status to key stakeholders; i.e. DFCI PI, study Sponsor, DFCI CTO. Helps to implement corrective action to maintain data compliance when necessary.

• Submits required “progress / tracking “reports to key stakeholders, when applicable. 

Staff Training & Development

• Will assist the CRM with the recruitment and oversight of coordinator staff as well as ensures that staff have completed mandatory training in a timely manner. 

• Will help implement program specific on-boarding and orientation process and may participate in annual performance evaluations and competency assessments of research staff as needed.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be able to perform day-to-day responsibilities independently with minimal supervision from managers.

• Has the ability to identify regulatory scenarios that require consultation. 

• Has a good understanding of clinical trials start-up, active and close out phases. 

• Has a good understanding of clinical research, local policy and federal regulation.

• Knowledge of cancer as a disease process, cancer treatment modalities, and the clinical trial process. 

• In addition, has experience in protocol development, data compilation and analysis. 

• The ACRM will have a good understanding of the various tracking systems used to ensure timely data management by the clinical research staff. 

• They will also understand Federal and State regulations as they relate to research.  Strong interpersonal, organizational and communication skills are required. 

• Must have computer skills including the use of Microsoft Office.

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s Degree required,

• Minimum of 3 plus years of related experience preferred. 

• Must have the ability to function independently, think critically and with good professional judgment.

License/Certification/Registration: N/A

SUPERVISORY RESPONSIBILITIES: No direct report

• Will provide day to day supervision for study management staff, including clinical research coordinators, students, volunteers, and other research assistants as needed.

PATIENT CONTACT: May have contact with patients of all ages and populations.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Scope and Complexity: Oversee highly complex projects with budgets exceeding $1M, critical to strategic objectives, involving multiple departments and external partners.
• Strategic Leadership and Planning: Lead strategic decision-making with full accountability for project outcomes and resource management, collaborating with senior leadership to translate initiatives into detailed project plans that align with institutional priorities and ensure measurable success.
• Analysis: Translate business processes into technical solutions, expertly guiding analysts in requirement gathering and performing analysis as needed.
• Stakeholder Interaction and Communication: Engage with executive leadership and diverse stakeholders to drive project success and foster organizational collaboration.
• Project Oversight: Lead planning, execution, and evaluation of large-scale projects, ensuring timely delivery within scope and budget, while proactively managing portfolio impact.
• Quality and Risk Management: Drive innovation and continuous improvement by aligning quality objectives with organizational goals, while proactively identifying, analyzing, and managing risks to minimize issues and enhance project success.
• Vendor Management: Lead large vendor selections and implementations involving multiple vendors.
• Mentorship and Development: Mentor project teams, promoting professional growth and a culture of excellence.

Knowledge, Skills and Abilities

• Extensive experience in project management, with a proven track record of delivering complex projects successfully.
• Strong leadership and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Exceptional problem-solving and decision-making abilities, with a focus on strategic thinking and innovation.
• Expertise in project management software and templates, with a strong application of project management methodologies and scheduling solutions such as MS Project
• Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
• Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• High success in applying complex IT concepts in application development and support, networking, system integration, and information security.
• Expertise with Software Development Life Cycle (SDLC)
• Champion of formal project management methodologies, including waterfall, spiral, agile, lean, DMAIC, etc.
• Accomplished written and verbal communications skills with staff through leadership of varying levels of technical aptitude, translating business needs into technical solutions and driving decisions

Minimum Job Qualifications

Education Required

Bachelor's Degree

Area of Study Required

Computer Science, Information Technology, Engineering, or a related technical field.

Experience Required

Ten (10) years of relevant experience with progressively increasing responsibility of which at least six (6) years must be in project management OR comparable roles.

License/Certification/Registration Required

Project Management Professional (PMP) or Program Management Professional (PGMP) certification required, with expectation to maintain credential.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Partners with leadership on high-priority institutional efforts, including the BILH collaboration, MGB separation, and new cancer hospital, to assess readiness impacts, identify adoption risks, and coordinate scaled implementation approaches across affected departments and teams.
• Leads adoption and implementation strategy for major enterprise initiatives, translating strategic objectives into structured readiness, stakeholder engagement, communications, training, and sustainment plans that support successful operational execution with constant attention to information security.
• Works closely with the Epic change management teams at Dana-Farber and BILH to support enterprise readiness planning, stakeholder alignment, workflow adoption, and implementation support for disease center waves and Epic-to-Epic conversion. Collaborate with Workday Digital Adoption, Enablement, and Operations to align approaches, tools, and lessons learned across platforms as they evolve.
• Designs and facilitates stakeholder analyses, readiness assessments, impact assessments, workshops, sponsor alignment sessions, and other structured activities to clarify change implications, build leadership ownership, and support successful adoption at all levels of the organization. Leads the Change Ambassador Council, comprised of selected DFCI and BILH resources, to drive successful change across both organizations.
• Develops and maintains adoption methodologies, templates, toolkits, communication assets, training support materials, and implementation frameworks that strengthen institutional capability and promote consistent approaches to change across initiatives. Helps build and support a centralized digital adoption function in Information Services to proactively spearhead constant growth and change in technology impacting digital, clinical, and business functions.
• Establishes adoption metrics, dashboards, and feedback mechanisms to evaluate implementation progress, measure behavior and process adoption, identify barriers, and recommend corrective actions or sustainment strategies based on data and stakeholder input.
• Serves as a strategic advisor to project leaders, operational leaders, and executive stakeholders by providing consultation, coaching, and recommendations related to adoption planning, risk mitigation, resource needs, governance, and implementation sequencing.

Knowledge, Skills and Abilities

• Deep knowledge of organizational adoption, change management, implementation planning, and operational readiness principles in complex, matrixed environments, with the ability to assess organizational impacts, identify adoption barriers, define mitigation strategies, and align communications, training, sponsorship, and sustainment activities to implementation goals.
• Demonstrated ability to lead large-scale, high-impact, cross-functional initiatives involving process redesign, technology implementation, and stakeholder alignment, including the ability to influence senior leaders and cross-functional stakeholders without direct authority and build alignment across departments, teams, and partner organizations.
• Strong project and program collaboration skills, with the ability to work effectively alongside project managers, operational leaders, technical teams, vendors, and external institutional partners.
• Strong understanding of enterprise system implementation and adoption, including EHR, ERP, digital workflow, and related governance models; experience with Epic, Workday, and Microsoft 365 environments strongly preferred. Experience in Information Services, Information Technology, Digital, or a similar function highly preferred.
• Excellent strategic thinking skills, including the ability to connect institutional priorities with practical implementation approaches and phased execution plans.
• Strong analytical, diagnostic, and problem-solving skills, with the ability to interpret data, identify root causes, develop hypotheses, and recommend actionable solutions.
• Advanced communication skills, including the ability to translate complex technical or operational changes into clear messages tailored to executives, managers, frontline staff, and external partners.
• Strong facilitation and presentation skills, including experience leading workshops, executive discussions, stakeholder sessions, and readiness reviews.
• Skilled at creating effective training support materials, communication assets, adoption dashboards, and implementation tools that promote consistency and user understanding.
• High level of judgment, professionalism, and adaptability, with the ability to manage ambiguity, shifting priorities, and sensitive organizational changes with discretion and composure.

Minimum Job Qualifications

• Bachelor's degree in Business Administration, Organizational Development, Organizational Psychology, Information Systems, Healthcare Administration, Project Management, Communications, Education, or a related field required.
• Master's degree in Business Administration, Organizational Development, Organizational Psychology, Information Systems, Healthcare Administration, Project Management, Communications, Education, or a related field preferred.
• 8 years of progressively responsible experience leading business process, system, technology, or operational implementation and adoption efforts in a large, complex organization required.
• Experience leading large-scale, cross-functional change initiatives in healthcare, academic medicine, research, or similarly matrixed environments required.
• Experience supporting enterprise system adoption efforts such as Epic, Workday, or other major ERP/EHR platforms required.
• Experience

License/Certification/Registration Required:

• Formal training and certification in an organizational adoption or change management methodology required (e.g., PMBOK, Prosci/ADKAR, ACMP, Kotter, or equivalent).
• Project Management Certifications preferred.

Supervisory Responsibilities:

• None

Patient Contact:

• None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

MINIMUM JOB QUALIFICATIONS:

· Must be a graduate of an accredited imaging technology program (e.g., Radiography, Nuclear Medicine)

· One to two years hospital-based experience preferred

· Current Massachusetts Radiologic Technologist License/Radiography category

· Current Massachusetts Radiologic Technologist License/Mammography category, or must obtain within 1 year of hire

· Current ARRT Radiography (RT-R) registration

· Current ARRT Mammography (RT-M) registration or must obtain within 1 year of hire

· Current BLS certification or must obtain an active BLS certification within 90-days of hire

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Adheres to established departmental policies and procedures; fosters communication and collaboration among the clinical, technical and support staff; ensures that business and patient information is properly handled according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.

2. Maintains and ensures patient, staff and environmental safety; maintains proper infection control; maintains orderliness and cleanliness in the workplace and self; demonstrates an understanding of all radiation safety issues (e.g., Image Gently, Image Wisely, etc.) and follow radiation safety procedures to ensure patient safety.

3. Ensures that all appropriate regulatory, accreditation, and institutional requirements are met, and participates in departmental and institutional quality assurance/quality improvement (QA/QI) programs.

4. Communicates relevant information in a compassionate and professional manner to patients undergoing procedures, ensures that all patients have a thorough understanding of the procedures to be performed, assist with various operational duties such as monitoring patient flow while utilizing the scheduling and electronic medical record (EMR) systems.

5. Under the direction of the Breast Imaging Manager/Supervisor, the Breast Imaging Technologist performs all technical procedures within their respective modality obtaining high quality images; ensures that all imaging systems operate at levels of accepted standards and are properly maintained, and if necessary takes corrective action; performs required quality control on all imaging equipment and devices; manages imaging datasets (e.g., transfer, archive, and retrieval); maintains all necessary records and reports in a correct, timely, and efficient manner.

6. Performs all other duties and responsibilities as directed.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

· Excellent interpersonal, verbal and written communications skills to effectively work with peers, leadership, faculty and various teams.

· Knowledge of computer applications, including Microsoft Office and Microsoft Outlook

· Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.

· Must possess the ability to maintain confidentiality and be detail oriented.

· Excellent ability to organize, prioritize, and follow through.

· Be able to work independently and/or with a team in a fast-paced environment.

· Ability to effectively manage time and prioritize workload.

SUPERVISORY RESPONSIBILITIES:

· None

PATIENT CONTACT:

· Direct patient contact.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).