The Associate Director of Clinical Research Operations for Radiation Oncology provides strategic, operational, and administrative leadership for the department's clinical research enterprise across the main campus and affiliated network sites. This role is responsible for advancing a high-quality, compliant, and financially sustainable clinical research program that supports the organization's mission of delivering innovative cancer care through cutting-edge research.

The Associate Director oversees all aspects of clinical research operations, including regulatory compliance, financial stewardship, quality assurance, portfolio development, operational performance, and human resource management. Working in close partnership with physician investigators, research leadership, institutional departments, and external collaborators, the Associate Director develops and implements strategies to expand clinical trial opportunities, optimize study activation and enrollment, strengthen research infrastructure, and ensure consistent standards across all research locations.

As a senior leader, the Associate Director builds and develops high-performing teams, fosters a culture of collaboration, accountability, innovation, and continuous improvement, and serves as the department's primary representative for clinical research initiatives within the institution and across external research networks. This position provides strategic guidance to departmental and institutional leadership on clinical research priorities, operational planning, resource allocation, and organizational growth while ensuring compliance with all applicable regulatory, sponsor, and institutional requirements.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Provide strategic leadership for the Radiation Oncology Clinical Research program, establishing the vision, priorities, and operational framework to advance a high-quality, compliant, and innovative clinical research portfolio.
• Direct clinical research operations across the department and network sites, ensuring regulatory compliance, quality assurance, financial stewardship, protocol oversight, and continuous process improvement.
• Build and maintain strategic partnerships with investigators, industry sponsors, affiliate hospitals, research networks, and institutional stakeholders to expand clinical research opportunities and strengthen collaborative initiatives.
• Lead clinical trial portfolio development and performance, driving study feasibility, enrollment, recruitment, retention, new technology implementation, and growth initiatives that enhance research quality, capacity, and organizational impact.
• Oversee network and affiliate research programs, ensuring operational alignment, contract coordination, consistent standards, regulatory readiness, and successful integration across all satellite and community locations.
• Provide executive leadership for clinical research staff, including organizational design, talent acquisition, performance management, professional development, succession planning, and fostering a culture of accountability, collaboration, and excellence.
• Represent the department in institutional leadership and governance, serving on key committees, leading cross-functional initiatives, communicating organizational priorities, and advising senior leadership on clinical research strategy, operations, and resource planning.
• Supervise staff. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment.

Knowledge, Skills and Abilities

• Expert knowledge of clinical research regulations and compliance, including FDA, OHRP, GCP, IRB, Medicare National Coverage Determination (NCD), and applicable federal, state, sponsor, and institutional requirements governing clinical research and research financial compliance.
• Advanced knowledge of oncology clinical research operations, including protocol development and feasibility, study start-up, enrollment and retention strategies, investigational drug and device management, quality assurance, auditing, and clinical trial lifecycle management.
• Strong financial and operational management expertise, including clinical trial budget development and negotiation, financial forecasting, compliance auditing, resource allocation, cost containment, and oversight of research funding and staffing models.
• Demonstrated executive leadership and people management skills with the ability to lead managers and multidisciplinary teams, drive organizational change, develop talent, build high-performing teams, and influence stakeholders across academic, clinical, and administrative environments.
• Exceptional strategic planning, project management, and process improvement capabilities, with the ability to manage complex initiatives across multiple sites, prioritize competing demands, solve operational problems, and implement scalable, data-driven solutions.
• Outstanding analytical, communication, and relationship-building skills, including the ability to interpret clinical and operational data, prepare executive-level reports and business proposals, negotiate with internal and external partners, and effectively communicate with investigators, sponsors, regulatory bodies, and senior leadership.
• Proficiency with clinical research and healthcare technology systems, including electronic medical record systems (such as EPIC), clinical trial management systems (specifically OnCore), electronic protocol and regulatory compliance tracking systems (such as iRIS), electronic data capture platforms (like RedCap), financial and HR systems (WorkDay), and advanced Microsoft Office and data analysis tools, with meticulous attention to detail and the ability to manage multiple high-priority initiatives simultaneously.

Minimum Job Qualifications

• Bachelor’s degree in science, public health, healthcare administration, or nursing required. Master’s degree preferred.
• 6+ years clinical research experience, including at least 4 years of experience directly supervising staff, required. Experience in an academic medical center environment preferred.
• Extensive experience in healthcare research and related compliance, auditing, conducting investigations, monitoring standards, or related experience required.
• Experience with IND/IDE filings required.
• Project management experience in a healthcare setting preferred.

License/Certification/Registration Required:None

Supervisory Responsibilities:Yes

• Directly supervises Clinical Research Coordinators across the main campus and affiliated network sites.

Patient Contact:No

Special Working Conditions:

• Occasional evening or weekend work may be necessary during key operational periods

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$129,500.00 - $150,200.00

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Provides operational and administrative support in the development and implementation of program functions.
• Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects.
• May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome.
• Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters.
• Assists with planning and execution of seminars, meetings, and special projects.
• Triage inquiries and provide general problem resolution related to program with appropriate level of urgency.
• Maintains and manages processes associated with varied programs, projects, and events.
• Prepares documents such as correspondence, reports, presentations, packets.
• May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts.
• Keeps all members of the team up to date with relevant program information.
• May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program.
• May work on special assignments and projects as needed.

Knowledge, Skills and Abilities

• Strong written and oral communication skills.
• Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Excellent attention to detail skills.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, prioritize and follow-through. 
• Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist.

Minimum Job Qualifications

• High School Diploma required.  Bachelor’s degree preferred.
• 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Performs specialized or general procedures according to established departmental protocols.
2.  Performs ultrasound procedures for vascular, obstetrical and other specific areas as required.
3.  Operates all types of Ultrasound equipment.  Performs portable exams in various areas throughout the hospital to include the Operating Room and Intensive Care Units.  Records images and makes hard copies where applicable.
4.  Uses RIS to schedule and complete exams as applicable.  Process labels, folders and films. 
5.  Serves as a resource to sonographers, MDs, and students.
6.  Assists in the care and maintenance of facilities, equipment and supplies.  Maintains
7.  Clean and safe work area.  Reports any hazardous conditions or equipment breakdown to supervisor.
8.  Provides proper patient care. Interviews patients for required information. Explains procedures to patients to ensure their understanding, cooperation, comfort and to optimize test results. Positions patients as required. Exercises care when moving patients to ensure their comfort and safety. Takes vital signs as required; informs physician of changes.
9.  Maintains patient records and statistics accurately. 
10. Labels sonograms properly to assist in diagnosis and to ensure correct identification.  Provides test information to physicians.  Notifies physicians immediately of results revealing patient risks.
11. Maintain records, reports and files as required or directed.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Specialized post-secondary training equal to two years of college.  

Experience/Skills:
Required:
1. Registration required by the American Registry of Diagnostic Medical Sonographers (ARDMS). 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Performs specialized or general procedures according to established departmental protocols.
2.  Performs ultrasound procedures for vascular, obstetrical and other specific areas as required.
3.  Operates all types of Ultrasound equipment.  Performs portable exams in various areas throughout the hospital to include the Operating Room and Intensive Care Units.  Records images and makes hard copies where applicable.
4.  Uses RIS to schedule and complete exams as applicable.  Process labels, folders and films. 
5.  Serves as a resource to sonographers, MDs, and students.
6.  Assists in the care and maintenance of facilities, equipment and supplies.  Maintains
7.  Clean and safe work area.  Reports any hazardous conditions or equipment breakdown to supervisor.
8.  Provides proper patient care. Interviews patients for required information. Explains procedures to patients to ensure their understanding, cooperation, comfort and to optimize test results. Positions patients as required. Exercises care when moving patients to ensure their comfort and safety. Takes vital signs as required; informs physician of changes.
9.  Maintains patient records and statistics accurately. 
10. Labels sonograms properly to assist in diagnosis and to ensure correct identification.  Provides test information to physicians.  Notifies physicians immediately of results revealing patient risks.
11. Maintain records, reports and files as required or directed.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Specialized post-secondary training equal to two years of college.  

Experience/Skills:
Required:
1. Registration required by the American Registry of Diagnostic Medical Sonographers (ARDMS). 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Identifies, assesses, diagnoses, manages, and interprets test results related to disorders of human hearing, balance, and other neural systems for pediatrics through geriatrics. 

2. Evaluate auditory function of patients utilizing diagnostic audiologic tests that include, but are not limited to, pure tone and speech testing, immittance testing, and otoacoustic emission testing.

3. Evaluate vestibular system with videonystamography (VNG) procedures.

4. Perform advanced electrophysiologic tests that include, but are not limited to, Auditory Brainstem Response (ABR) testing, and Vestibular Evoked Myogenic Potential (VEMP) testing.

5. Interpret results and counsel patients regarding their test results to determine a course of treatment and review options that best meet their hearing care needs

II. Position Qualifications:

License/Certification/Education:

Required:

1. Master's or Doctorate Degree in Audiology from an accredited institution of higher learning.

2. Massachusetts’ Audiologist license.

3. Attainment of the Certificate of Clinical Competence within six months of date of hire.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Audiology.

2. Demonstrated skill in analyzing problems and making decisions.

3. Strong verbal and written communication skills.

4. Ability to work cooperatively with all members of the healthcare team.

5. Strong computer skills and proficiency with Microsoft Office Suite.

Preferred:

1. Minimum of 1 year Audiology experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.    Major Responsibilities:
1.    Decontamination
i.    Collects, receives, and records soiled instrumentation, equipment, and devices for the decontamination process and associated tasks as outlined by the established policies and processes, guided by industry regulations and recommendations, and manufacturer’s instructions for use (IFUs).
ii.    Utilizes equipment, tools, solutions, and personal protective equipment in a prescribed manner while following universal safety precautions.
iii.    Maintains a clean, safe and organized workspace.
iv.    Other associated tasks.

2.    Inspection & Assembly
i.    Inspects for cleanliness and performs function testing of instrumentation, equipment, and devices.
ii.    Assembles, packages, and records instrumentation, equipment, and devices following the established procedure for each.
iii.    Maintains clean, safe and organized workspace.
iv.    Other associated tasks.

3.    High-Level Disinfection and Sterilization:
i.    Records and routes instrumentation, equipment, and devices for proper sterilization or high-level disinfection (HLD) as identified and outlined by manufacturer’s IFUs.
ii.    Performs identified HLD process or sterilization cycle with appropriate equipment.
iii.    Performs, monitors and records routine safety and efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
iv.    Maintains a clean, safe and organized workspace.
v.    Other associated tasks.

4.    Sterile Storage 
i.    Ensures proper inventory, rotation and distribution of instrumentation, equipment, and carts as observed by supervisors.
ii.    Distributes instruments and supplies according to the needs of the end user.
iii.    Maintains a clean, safe and organized workspace.
iv.    Other associated tasks.

III.    Position Qualifications:
License/Certification/Education:
Required:
1.    High school diploma or equivalent.
2.    Completion of, or enrollment in an accredited Central Sterile Processing Technician program.
3.    Certification is required within one year of employment.  Failure to obtain certification within one year will result in termination from this position.

Preferred:
1.    Central Sterile Processing Technician certification

Experience/Skills:
Required:
1.    Knowledge of sterilization standards/procedures and associated terminology.
2.    Proficiency with basic computer functions.
3.    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
4.    Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Position Summary:

Under the direction of the Sterile Processing Leadership Team, an SPD Tech II will perform decontamination, inspection/assembly, high level disinfection(HLD)/sterilization, storage and distribution of instruments, devices and medical equipment throughout the UMass Network, along with other associated tasks, utilizing infection control and safety practices during all phases of the process while maintaining a clean, safe and organized workspace.

Responsibilities:

Performs in the capacity of charge tech to entry level staff.  Precepts to ensure quality of work is within department standards.  Internal inventory responsibilities including supplies, back up stock, and the expiration process driving reduction of defect resolution issues. Backlog oversight.  When backlog exists, assists in coordination of reduction of backlog through prioritization, distribution, and completion of trays. Decontamination

• Collects, receives and records soiled instruments/equipment/devices for decontamination process and associated tasks as outlined by established policy/process, guided by industry regulations/recommendations and manufacturer’s instructions for use (IFU).
• Utilizes equipment, tools, solutions and personal protective equipment in a prescribed manner while following universal safety precautions.
• Maintains clean, safe and organized workspace and other associated tasks.   

Inspection/Assembly

• Inspects for cleanliness and proper functioning, assembles, packages and records instruments/devices and equipment following the established procedure for each.
• Maintains clean, safe and organized workspace and other associated tasks.

Sterilization/High Level Disinfection (HLD)

• Records and routes instruments/equipment/devices for proper sterilization or HLD as identified and outlined by manufacturer’s IFU and performs identified process/cycle with appropriate equipment.
• Performs, monitors and records routine safety/efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
• Maintains clean, safe and organized workspace and other associated tasks.

Sterile Storage

• Ensures proper inventory, rotation and distribution of instruments, devices, equipment, supplies and carts as observed by supervisors.
• Assemble and distribute instruments and supplies according needs of end user.
• Maintains clean, safe and organized workspace and other associated tasks.   

Standard Staffing Level Responsibilities: 

Complies with established departmental policies, procedures and objectives. Complies with all health and safety regulations and requirements. Respects and promotes a team culture with communication and collaboration. Adherence to all UMass policies. Performs outlined and associated tasks as required or directed.

All responsibilities are essential job functions.

Position Qualifications:

License/Certification/Education:

Required:

2 years’ experience in Sterile Processing as a Certified and Registered Central Sterile Processing Technician. Current Certified Registered Sterile Processing Technician certification. Current Certified Instrument Specialist advanced certification.

Preferred:

Minimum of one year in Sterile Processing as a Certified and Registered Central Sterile Processing Technician with UMass CSPD.

Experience/Skills:

Required:

Knowledge of sterilization standards /procedures and Central Service-related terminology.  Proficiency with basic computer functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$3,000 Sign-on Bonus Your Talent Acquisition Consultant will discuss with you the details as well as your eligibility for the sign on bonus during the recruitment process.

Under the direction of the Sterile Processing Leadership Team, an SPD Tech I will perform decontamination, inspection/assembly, high level disinfection (HLD)/sterilization, storage and distribution of instruments, devices and medical equipment throughout the UMass Network, along with other associated tasks, utilizing infection control and safety practices during all phases of the process while maintaining a clean, safe and organized workspace.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

Decontamination

• Collects, receives and records soiled instruments/equipment/devices for decontamination process and associated tasks as outlined by established policy/process, guided by industry regulations/recommendations and manufacturer’s instructions for use (IFU).
• Utilizes equipment, tools, solutions and personal protective equipment in a prescribed manner while following universal safety precautions.
• Maintains clean, safe and organized workspace and other associated tasks.

Inspection/Assembly

• Inspects for cleanliness and proper functioning, assembles, packages and records instruments/devices and equipment following the established procedure for each.
• Maintains clean, safe and organized workspace and other associated tasks.

Sterilization/High Level Disinfection (HLD)

• Records and routes instruments/equipment/devices for proper sterilization or HLD as identified and outlined by manufacturer’s IFU and performs identified process/cycle with appropriate equipment.
• Performs, monitors and records routine safety/efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
• Maintains clean, safe and organized workspace and other associated tasks.

Sterile Storage

• Ensures proper inventory, rotation and distribution of instruments, devices, equipment, supplies and carts as observed by supervisors.
• Assemble and distribute instruments and supplies according needs of end user.
• Maintains clean, safe and organized workspace and other associated tasks.

Position Qualifications:

License/Certification/Education:

Required:

• High school diploma or equivalent.
• Completion of, or enrollment in an accredited Central Sterile Processing Technician program.
• Certification is required within one year of employment. Failure to obtain certification within one year will result in termination from this position.

Preferred:

• Central Sterile Processing Technician

Experience/Skills:

Required:

• Knowledge of sterilization standards/procedures and associated terminology.
• Proficiency with basic computer functions.

• Under the direction of the Sterile Processing Leadership Team, an SPD Technician II will decontaminate, inspect, assemble, high-level disinfect (HLD), sterilize, store, and distribute instruments, devices and medical equipment throughout the UMass Memorial Medical Center, along with other associated tasks. They will utilize infection control and safety practices during all phases of the process while maintaining a clean, safe, and organized workspace. They will contribute towards quality improvement and function independently as technicians.

• Job Description

  I.    Major Responsibilities:
  1.    Charge
  i.    Expected to take charge if they’re the most senior technician (weekday or weekend). Others can volunteer, but they need to take charge if no one is interested. (Will rotate with multiple SPD Tech II’s)

  2.    Continuous Quality Improvement
  i.    Performs quality audits

  3.    Decontamination
  i.    Collects, receives, and records soiled instrumentation, equipment, and devices for the decontamination process and associated tasks as outlined by the established policies and processes, guided by industry regulations and recommendations, and manufacturer’s instructions for use (IFUs).
  ii.    Utilizes equipment, tools, solutions, and personal protective equipment in a prescribed manner while following universal safety precautions.
  iii.    Maintains a clean, safe and organized workspace.
  iv.    Other associated tasks.

  4.    Inspection & Assembly
  i.    Inspects for cleanliness and performs function testing of instrumentation, equipment, and devices.
  ii.    Assembles, packages, and records instrumentation, equipment, and devices following the established procedure for each.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  5.    High-Level Disinfection and Sterilization
  i.    Records and routes instrumentation, equipment, and devices for proper sterilization or high-level disinfection (HLD) as identified and outlined by manufacturer’s IFUs.
  ii.    Performs identified HLD process or sterilization cycle with appropriate equipment.
  iii.    Performs, monitors, and records routine safety and efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
  iv.    Maintains a clean, safe and organized workspace.
  v.    Other associated tasks.

  6.    Sterile Storage
  i.    Ensures proper inventory, rotation, and distribution of instrumentation, equipment, and carts as observed by supervisors.
  ii.    Distributes instruments and supplies according to the needs of the end user.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  II.    Standard Staffing Level Responsibilities:
  1.    Complies with established departmental policies, procedures, and objectives.
  2.    Attends variety of meetings, conferences, seminars as required or directed.
  3.    Demonstrates use of Quality Improvement in daily operations.
  4.    Complies with all health and safety regulations and requirements.
  5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  6.    Maintains regular, reliable, and predictable attendance.
  7.    Performs other similar and related duties as required or directed.

  All responsibilities are essential job functions.

  III.    Position Qualifications:
  License/Certification/Education:
  Required:
  1.    High school diploma or equivalent.
  2.    Central Sterile Processing Technician certification that has been held for one (1) year.

  Experience/Skills:
  Required:
  1.    Knowledge of sterilization standards/procedures and associated terminology.
  2.    Proficiency with basic computer functions.
  3.    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  4.    Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Decontamination
a. Collects, receives and records soiled instruments/equipment/devices for decontamination process and associated tasks as outlined by established policy/process, guided by industry regulations/recommendations and manufacturer’s instructions for use (IFU).
b. Utilizes equipment, tools, solutions and personal protective equipment in a prescribed manner while following universal safety precautions.
c. Maintains clean, safe and organized workspace and other associated tasks.
    
2. Inspection/Assembly
a. Inspects for cleanliness and proper functioning, assembles, packages and records instruments/devices and equipment following the established procedure for each.
b. Maintains clean, safe and organized workspace and other associated tasks.

3. Sterilization/High Level Disinfection (HLD)
a. Records and routes instruments/equipment/devices for proper sterilization or HLD as identified and outlined by manufacturer’s IFU and performs identified process/cycle with appropriate equipment.
b. Performs, monitors and records routine safety/efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
c. Maintains clean, safe and organized workspace and other associated tasks.

4. Sterile Storage 
a. Ensures proper inventory, rotation and distribution of instruments, devices, equipment, supplies and carts as observed by supervisors.
b. Assemble and distribute instruments and supplies according needs of end user.
c. Maintains clean, safe and organized workspace and other associated tasks.    

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or equivalent.
2. Completion of, or enrollment in an accredited Central Sterile Processing Technician program.
3. Certification is required within one year of employment. Failure to obtain certification within one year will result in termination from this position.

Preferred:
1. Central Sterile Processing Technician Certification. 

Experience/Skills:
Required:
1. Knowledge of sterilization standards/procedures and associated terminology.  
2. Proficiency with basic computer functions.

• Job Profile Summary
  Under the direction of the Sterile Processing Leadership Team, an SPD Technician II will decontaminate, inspect, assemble, high-level disinfect (HLD), sterilize, store, and distribute instruments, devices and medical equipment throughout the UMass Memorial Medical Center, along with other associated tasks. They will utilize infection control and safety practices during all phases of the process while maintaining a clean, safe, and organized workspace. They will contribute towards quality improvement and function independently as technicians.
• Job Description

  Job Description

  I.    Major Responsibilities:
  1.    Charge
  i.    Expected to take charge if they’re the most senior technician (weekday or weekend). Others can volunteer, but they need to take charge if no one is interested. (Will rotate with multiple SPD Tech II’s)

  2.    Continuous Quality Improvement
  i.    Performs quality audits

  3.    Decontamination
  i.    Collects, receives, and records soiled instrumentation, equipment, and devices for the decontamination process and associated tasks as outlined by the established policies and processes, guided by industry regulations and recommendations, and manufacturer’s instructions for use (IFUs).
  ii.    Utilizes equipment, tools, solutions, and personal protective equipment in a prescribed manner while following universal safety precautions.
  iii.    Maintains a clean, safe and organized workspace.
  iv.    Other associated tasks.

  4.    Inspection & Assembly
  i.    Inspects for cleanliness and performs function testing of instrumentation, equipment, and devices.
  ii.    Assembles, packages, and records instrumentation, equipment, and devices following the established procedure for each.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  5.    High-Level Disinfection and Sterilization
  i.    Records and routes instrumentation, equipment, and devices for proper sterilization or high-level disinfection (HLD) as identified and outlined by manufacturer’s IFUs.
  ii.    Performs identified HLD process or sterilization cycle with appropriate equipment.
  iii.    Performs, monitors, and records routine safety and efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
  iv.    Maintains a clean, safe and organized workspace.
  v.    Other associated tasks.

  6.    Sterile Storage
  i.    Ensures proper inventory, rotation, and distribution of instrumentation, equipment, and carts as observed by supervisors.
  ii.    Distributes instruments and supplies according to the needs of the end user.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  II.    Standard Staffing Level Responsibilities:
  1.    Complies with established departmental policies, procedures, and objectives.
  2.    Attends variety of meetings, conferences, seminars as required or directed.
  3.    Demonstrates use of Quality Improvement in daily operations.
  4.    Complies with all health and safety regulations and requirements.
  5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  6.    Maintains regular, reliable, and predictable attendance.
  7.    Performs other similar and related duties as required or directed.

  All responsibilities are essential job functions.

  III.    Position Qualifications:
  License/Certification/Education:
  Required:
  1.    High school diploma or equivalent.
  2.    Central Sterile Processing Technician certification that has been held for one (1) year.

  Experience/Skills:
  Required:
  1.    Knowledge of sterilization standards/procedures and associated terminology.
  2.    Proficiency with basic computer functions.
  3.    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  4.    Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Decontamination
a. Collects, receives and records soiled instruments/equipment/devices for decontamination process and associated tasks as outlined by established policy/process, guided by industry regulations/recommendations and manufacturer’s instructions for use (IFU).
b. Utilizes equipment, tools, solutions and personal protective equipment in a prescribed manner while following universal safety precautions.
c. Maintains clean, safe and organized workspace and other associated tasks.
    
2. Inspection/Assembly
a. Inspects for cleanliness and proper functioning, assembles, packages and records instruments/devices and equipment following the established procedure for each.
b. Maintains clean, safe and organized workspace and other associated tasks.

3. Sterilization/High Level Disinfection (HLD)
a. Records and routes instruments/equipment/devices for proper sterilization or HLD as identified and outlined by manufacturer’s IFU and performs identified process/cycle with appropriate equipment.
b. Performs, monitors and records routine safety/efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
c. Maintains clean, safe and organized workspace and other associated tasks.

4. Sterile Storage 
a. Ensures proper inventory, rotation and distribution of instruments, devices, equipment, supplies and carts as observed by supervisors.
b. Assemble and distribute instruments and supplies according needs of end user.
c. Maintains clean, safe and organized workspace and other associated tasks.    

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or equivalent.
2. Completion of, or enrollment in an accredited Central Sterile Processing Technician program.
3. Certification is required within one year of employment. Failure to obtain certification within one year will result in termination from this position.

Preferred:
1. Central Sterile Processing Technician Certification. 

Experience/Skills:
Required:
1. Knowledge of sterilization standards/procedures and associated terminology.  
2. Proficiency with basic computer functions.

• Job Profile Summary
  Under the direction of the Sterile Processing Leadership Team, an SPD Technician II will decontaminate, inspect, assemble, high-level disinfect (HLD), sterilize, store, and distribute instruments, devices and medical equipment throughout the UMass Memorial Medical Center, along with other associated tasks. They will utilize infection control and safety practices during all phases of the process while maintaining a clean, safe, and organized workspace. They will contribute towards quality improvement and function independently as technicians.
• Job Description

  Job Description

  I.    Major Responsibilities:
  1.    Charge
  i.    Expected to take charge if they’re the most senior technician (weekday or weekend). Others can volunteer, but they need to take charge if no one is interested. (Will rotate with multiple SPD Tech II’s)

  2.    Continuous Quality Improvement
  i.    Performs quality audits

  3.    Decontamination
  i.    Collects, receives, and records soiled instrumentation, equipment, and devices for the decontamination process and associated tasks as outlined by the established policies and processes, guided by industry regulations and recommendations, and manufacturer’s instructions for use (IFUs).
  ii.    Utilizes equipment, tools, solutions, and personal protective equipment in a prescribed manner while following universal safety precautions.
  iii.    Maintains a clean, safe and organized workspace.
  iv.    Other associated tasks.

  4.    Inspection & Assembly
  i.    Inspects for cleanliness and performs function testing of instrumentation, equipment, and devices.
  ii.    Assembles, packages, and records instrumentation, equipment, and devices following the established procedure for each.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  5.    High-Level Disinfection and Sterilization
  i.    Records and routes instrumentation, equipment, and devices for proper sterilization or high-level disinfection (HLD) as identified and outlined by manufacturer’s IFUs.
  ii.    Performs identified HLD process or sterilization cycle with appropriate equipment.
  iii.    Performs, monitors, and records routine safety and efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
  iv.    Maintains a clean, safe and organized workspace.
  v.    Other associated tasks.

  6.    Sterile Storage
  i.    Ensures proper inventory, rotation, and distribution of instrumentation, equipment, and carts as observed by supervisors.
  ii.    Distributes instruments and supplies according to the needs of the end user.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  II.    Standard Staffing Level Responsibilities:
  1.    Complies with established departmental policies, procedures, and objectives.
  2.    Attends variety of meetings, conferences, seminars as required or directed.
  3.    Demonstrates use of Quality Improvement in daily operations.
  4.    Complies with all health and safety regulations and requirements.
  5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  6.    Maintains regular, reliable, and predictable attendance.
  7.    Performs other similar and related duties as required or directed.

  All responsibilities are essential job functions.

  III.    Position Qualifications:
  License/Certification/Education:
  Required:
  1.    High school diploma or equivalent.
  2.    Central Sterile Processing Technician certification that has been held for one (1) year.

  Experience/Skills:
  Required:
  1.    Knowledge of sterilization standards/procedures and associated terminology.
  2.    Proficiency with basic computer functions.
  3.    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  4.    Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Decontamination
a. Collects, receives and records soiled instruments/equipment/devices for decontamination process and associated tasks as outlined by established policy/process, guided by industry regulations/recommendations and manufacturer’s instructions for use (IFU).
b. Utilizes equipment, tools, solutions and personal protective equipment in a prescribed manner while following universal safety precautions.
c. Maintains clean, safe and organized workspace and other associated tasks.
    
2. Inspection/Assembly
a. Inspects for cleanliness and proper functioning, assembles, packages and records instruments/devices and equipment following the established procedure for each.
b. Maintains clean, safe and organized workspace and other associated tasks.

3. Sterilization/High Level Disinfection (HLD)
a. Records and routes instruments/equipment/devices for proper sterilization or HLD as identified and outlined by manufacturer’s IFU and performs identified process/cycle with appropriate equipment.
b. Performs, monitors and records routine safety/efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
c. Maintains clean, safe and organized workspace and other associated tasks.

4. Sterile Storage 
a. Ensures proper inventory, rotation and distribution of instruments, devices, equipment, supplies and carts as observed by supervisors.
b. Assemble and distribute instruments and supplies according needs of end user.
c. Maintains clean, safe and organized workspace and other associated tasks.  

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or equivalent.
2. Completion of, or enrollment in an accredited Central Sterile Processing Technician program.
3. Certification is required within one year of employment. Failure to obtain certification within one year will result in termination from this position.

Preferred:
1. Central Sterile Processing Technician Certification. 

Experience/Skills:
Required:
1. Knowledge of sterilization standards/procedures and associated terminology.  
2. Proficiency with basic computer functions.

• Job Profile Summary
  Under the direction of the Sterile Processing Leadership Team, an SPD Technician II will decontaminate, inspect, assemble, high-level disinfect (HLD), sterilize, store, and distribute instruments, devices and medical equipment throughout the UMass Memorial Medical Center, along with other associated tasks. They will utilize infection control and safety practices during all phases of the process while maintaining a clean, safe, and organized workspace. They will contribute towards quality improvement and function independently as technicians.
• Job Description

  Job Description

  I.    Major Responsibilities:
  1.    Charge
  i.    Expected to take charge if they’re the most senior technician (weekday or weekend). Others can volunteer, but they need to take charge if no one is interested. (Will rotate with multiple SPD Tech II’s)

  2.    Continuous Quality Improvement
  i.    Performs quality audits

  3.    Decontamination
  i.    Collects, receives, and records soiled instrumentation, equipment, and devices for the decontamination process and associated tasks as outlined by the established policies and processes, guided by industry regulations and recommendations, and manufacturer’s instructions for use (IFUs).
  ii.    Utilizes equipment, tools, solutions, and personal protective equipment in a prescribed manner while following universal safety precautions.
  iii.    Maintains a clean, safe and organized workspace.
  iv.    Other associated tasks.

  4.    Inspection & Assembly
  i.    Inspects for cleanliness and performs function testing of instrumentation, equipment, and devices.
  ii.    Assembles, packages, and records instrumentation, equipment, and devices following the established procedure for each.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  5.    High-Level Disinfection and Sterilization
  i.    Records and routes instrumentation, equipment, and devices for proper sterilization or high-level disinfection (HLD) as identified and outlined by manufacturer’s IFUs.
  ii.    Performs identified HLD process or sterilization cycle with appropriate equipment.
  iii.    Performs, monitors, and records routine safety and efficacy testing of associated equipment in accordance with manufacturer's recommendations and industry standards.
  iv.    Maintains a clean, safe and organized workspace.
  v.    Other associated tasks.

  6.    Sterile Storage
  i.    Ensures proper inventory, rotation, and distribution of instrumentation, equipment, and carts as observed by supervisors.
  ii.    Distributes instruments and supplies according to the needs of the end user.
  iii.    Maintains a clean, safe, and organized workspace.
  iv.    Other associated tasks.

  II.    Standard Staffing Level Responsibilities:
  1.    Complies with established departmental policies, procedures, and objectives.
  2.    Attends variety of meetings, conferences, seminars as required or directed.
  3.    Demonstrates use of Quality Improvement in daily operations.
  4.    Complies with all health and safety regulations and requirements.
  5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  6.    Maintains regular, reliable, and predictable attendance.
  7.    Performs other similar and related duties as required or directed.

  All responsibilities are essential job functions.

  III.    Position Qualifications:
  License/Certification/Education:
  Required:
  1.    High school diploma or equivalent.
  2.    Central Sterile Processing Technician certification that has been held for one (1) year.

  Experience/Skills:
  Required:
  1.    Knowledge of sterilization standards/procedures and associated terminology.
  2.    Proficiency with basic computer functions.
  3.    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  4.    Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.

2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician II
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Hiring Range: $425,000 -$450,000

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations 

Location:Worcester, MA
Facility: UMass Memorial Health
Department:OBGYN
Specialty: Gynecologic Oncology
Schedule:Full-Time

The Division of Gynecologic Oncology at UMass Memorial Medical Center, clinical partner of the University of Massachusetts Chan Medical school, is seeking a fourth BE/BC gynecologic oncologist to work as a full-time clinician/educator at the assistant or associate professor level.

UMass Memorial Medical Center, located in scenic central Massachusetts, is an 818 bed tertiary care center serving the central and western Massachusetts region.

Key Highlights

University of Massachusetts Chan Medical School, ranked best in the Northeast for primary care education, is nationally known for its Nobel and Lasker prize winning research faculty and is highly ranked among medical schools for NIH funding.

·The Department of Obstetrics and Gynecology has 6 robust subspecialty divisions and 24 resident physicians that are actively involved in the clinical care of our diverse gynecologic oncology patient population.

·Division members practice full spectrum gynecologic oncology, including surgical and chemotherapy care, participate in medical student and resident education, and have opportunities for clinical research.

·The Division of Gynecologic Oncology is a member of NRG Oncology and the Gynecologic Oncology Group Foundation/Partners. Clinical, translational, and basic science research is encouraged.

Qualifications

·Board-certified or board-eligible in Gynecologic Oncology.

·Fellowship training

·Must hold a MD or DO degree and qualify for a Massachusetts license

·Other relevant details will be identified by the department

Top Tier Benefits to Reflect Your Value and Needs

·Employer-funded retirement contributions of 8% of base salary with additional retirement plan options

·Comprehensive tuition reimbursement benefit

·PSLF Tuition Forgiveness eligible 

·Concierge services for relocation

·Special mortgage promotion available for Physicians within 10 years of residency. 

·Professional liability insurance coverage of $5 million per claim and $10 million aggregate.

·Organization-wide commitment to formal Clinician Wellness Program

Visit UMass Memorial Medical Group to learn more about our organization. 

Qualified candidates may contact Shane Cox, Provider Recruiter, shane.cox@umassmemorial.org or (508) 826-5147.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Health - UMass Memorial Children’s Medical Center
Department: Department of Surgery
Specialty: Pediatric Surgery
Schedule: Full Time

UMass Memorial Health is seeking an Advanced Practice Provider (APP) Pediatric Trauma Program Lead Coordinator to provide clinical and administrative leadership for our pediatric trauma program. This is an exciting opportunity to lead a high-performing, multidisciplinary program dedicated to delivering exceptional pediatric trauma care while advancing quality, safety, education, performance improvement, and injury prevention initiatives.

The Pediatric Trauma Program Manager oversees the development, implementation, and continuous improvement of the pediatric trauma program. This role ensures compliance with state, regional, and national trauma standards, including American College of Surgeons verification requirements, while partnering with multidisciplinary teams to optimize patient outcomes and advance trauma care delivery.

The Program Manager serves as a clinical leader, educator, and collaborator across the continuum of pediatric trauma care. Working closely with physicians, advanced practice providers, nurses, EMS providers, hospital leadership, residents, and community partners, this individual plays a critical role in maintaining a high-performing, accredited pediatric trauma program and ensuring the highest standards of care for pediatric trauma patients and their families.

Key Responsibilities

• Provide continuity of care for trauma and general surgery pediatric patients while in-patient and followed in clinic.
• Lead the planning, implementation, and ongoing management of the pediatric trauma program.
• Ensure compliance with American College of Surgeons, state, and regulatory trauma standards and verification requirements.
• Partner with physicians, APPs, nursing leadership, EMS, and hospital administration to achieve program goals and improve patient outcomes.
• Direct the Pediatric Performance Improvement and Patient Safety (PIPS) program, including case reviews, quality monitoring, and corrective action planning.
• Analyze trauma data, outcomes, and TQIP reports to identify trends and drive evidence-based quality initiatives.
• Oversee trauma registry operations, ensuring accurate data collection, benchmarking, reporting, and regulatory submissions.
• Coordinate trauma education, competency validation, simulations, and continuing education programs for clinical staff, residents, and trainees.
• Serve as a clinical resource and mentor, promoting best practices, patient safety, family-centered care, and evidence-based pediatric trauma care.
• Lead injury prevention initiatives and collaborate with community organizations, schools, EMS agencies, and public health partners.
• Maintain readiness for trauma verification reviews and present program outcomes to leadership while fostering collaboration across multidisciplinary teams and regional trauma partners.

Key Qualifications

• Master's degree from an accredited Physician Assistant or Nurse Practitioner program.
• Current Massachusetts PA or NP license, national certification (NCCPA, AANP, or ANCC), DEA registration, and Massachusetts Controlled Substance Registration (CSR) required.
• Pediatric Advanced Life Support (PALS) certification required.
• Minimum 3-5 years of experience in pediatric trauma, emergency medicine, critical care, surgery, or trauma program management.
• Experience with quality improvement, regulatory compliance, trauma registries, performance improvement, and data analysis preferred.
• Relevant trauma, emergency, critical care, or quality-focused certifications preferred.
• Demonstrated leadership, project management, communication, and collaboration skills.
• Ability to work effectively with multidisciplinary teams, community stakeholders, and regulatory agencies in a dynamic healthcare environment.

Top Tier Benefits to Reflect Your Values and Needs

• Retirement plans including pension plan and 401-k
• Comprehensive tuition reimbursement benefit
• Paid family and medical leave; short-term and long-term disability programs
• Hospital liability insurance
• Relocation assistance, if applicable
• Organization-wide commitment to formal Clinician Wellness Program 

Visit UMass Memorial Medical Group to learn more about our organization 

Qualified candidates may contact Carmen Sanderson, Provider Recruiter, at Carmen.Sanderson@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Completes setup, stock and sanitation of workstations following standard procedures.
2. Collects and disposes of all refuse according to department policy.  Hand washes pots/pans according to standard procedure.  Operates and cleans mechanical ware washing machines according to standard procedures.
3. Cleans steam kettles, grills, ovens, carts, exhaust hood, refrigerators, tray line equipment, floors, walls, ceilings, and other related equipment according to standard procedures.
4. Stores various food, paper and chemical supplies in appropriate areas.  Fills handwashing soap and paper towel dispensers.  Rotates and dates items following standard procedures.  Stores perishables in an appropriate manner.
5. Cleans work area, equipment in main kitchen and/or patient units as directed.  Assists in care and maintenance of facilities, equipment and supplies.  Maintains work area in clean, orderly and safe condition.  Maintains equipment in good working order.  Reports any hazardous conditions or equipment breakdown immediately to supervisor.

 

II. Position Qualifications:

Experience/Skills:

Required:
1.    Requires the ability to carry out instructions and procedures that are standardized.  
2.    Ability to read, write and speak English.  
3.    Understanding of basic weights and measures.  
4.    Understanding of basic mathematical functions.  
5.    Ability to stoop and lift 30 pounds and push and pull 300 pounds.  

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs standard cleaning procedures in all areas of the hospital and buildings, including patient rooms, surgery areas, units, nurseries, nursing stations, auxiliary areas, lounges, isolation areas, emergency room lavatories, bathrooms, stairways, offices, corridors, and apartments.
2. Performs high dusting, spot cleaning of walls, windows, and doors, disinfects horizontal surfaces, mops floors, vacuums carpets, empties trash and cleans and polishes metal and porcelain fixtures in bathrooms and showers.  
3. Burnishes floors with burnishers and cleans floors with automatic floor machines.  
4. Performs "check out" cleaning of discharges and transfer units including making of the beds. 
5. Picks up trash in any area and transports trash from utility rooms and other collection points to compactor pick up area.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Ability to read, write and follow simple English instruction.

Experience/Skills:
Required:
1. Employees must be at least 18 years of age to perform this role.

Preferred:
1. 3-6 months experience as a houseworker.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Completes setup, stock and sanitation of workstations following standard procedures.
2. Collects and disposes of all refuse according to department policy.  Hand washes pots/pans according to standard procedure.  Operates and cleans mechanical ware washing machines according to standard procedures.
3. Cleans steam kettles, grills, ovens, carts, exhaust hood, refrigerators, tray line equipment, floors, walls, ceilings, and other related equipment according to standard procedures.
4. Stores various food, paper and chemical supplies in appropriate areas.  Fills handwashing soap and paper towel dispensers.  Rotates and dates items following standard procedures.  Stores perishables in an appropriate manner.
5. Cleans work area, equipment in main kitchen and/or patient units as directed.  Assists in care and maintenance of facilities, equipment and supplies.  Maintains work area in clean, orderly and safe condition.  Maintains equipment in good working order.  Reports any hazardous conditions or equipment breakdown immediately to supervisor.

 

II. Position Qualifications:

Experience/Skills:

Required:
1.    Requires the ability to carry out instructions and procedures that are standardized.  
2.    Ability to read, write and speak English.  
3.    Understanding of basic weights and measures.  
4.    Understanding of basic mathematical functions.  
5.    Ability to stoop and lift 30 pounds and push and pull 300 pounds.  

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Completes setup, stock and sanitation of workstations following standard procedures.
2. Collects and disposes of all refuse according to department policy.  Hand washes pots/pans according to standard procedure.  Operates and cleans mechanical ware washing machines according to standard procedures.
3. Cleans steam kettles, grills, ovens, carts, exhaust hood, refrigerators, tray line equipment, floors, walls, ceilings, and other related equipment according to standard procedures.
4. Stores various food, paper and chemical supplies in appropriate areas.  Fills handwashing soap and paper towel dispensers.  Rotates and dates items following standard procedures.  Stores perishables in an appropriate manner.
5. Cleans work area, equipment in main kitchen and/or patient units as directed.  Assists in care and maintenance of facilities, equipment and supplies.  Maintains work area in clean, orderly and safe condition.  Maintains equipment in good working order.  Reports any hazardous conditions or equipment breakdown immediately to supervisor.

 

II. Position Qualifications:

Experience/Skills:

Required:
1.    Requires the ability to carry out instructions and procedures that are standardized.  
2.    Ability to read, write and speak English.  
3.    Understanding of basic weights and measures.  
4.    Understanding of basic mathematical functions.  
5.    Ability to stoop and lift 30 pounds and push and pull 300 pounds.  

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

Patient Care Assistant

Department: Emergency - Our Chelsea Emergency Department has experienced physicians and nurses with advanced training in emergency medicine that provide care 365 days a year in the 24-hour Emergency Department. More than 18,000 patients are treated each year for emergencies ranging from life threatening cardiac arrests and strokes, to major injuries and accidents, to more minor injuries. Facilities include a five bay observation center for observation and testing before returning home, as well as 20 private exam rooms adding a greater degree of privacy for patients.

Location: Chelsea, MI

Why Join Us?

• Join an organization that is committed to the principle that health care is a basic human right and that all Americans should have access to high-quality, comprehensive health care
• AWARD WINNING WORKPLACE! The Chelsea hospital is one of five Southeast Michigan hospitals awarded by Newsweek’s as the World’s Best Hospitals for 2026
• Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
• Competitive compensation, DAILYPAY
• Benefits package also includes Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

Position Purpose:

Exceptional opportunity for a Patient Care Assistant (PCA) to support our vision and serve with us as a compassionate and transforming healing presence in our community. We seek exceptional individuals from a variety of backgrounds, because diversity makes us stronger.

The PCA, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.

Training is provided to prepare our colleagues for success. Patient Care Assistant’s provide continuous observation and monitoring of assigned patients. Notifies nursing staff if the patient requires assistance, control, or other nursing intervention. Knowledgeable and supportive of patients, the confidentiality of HIPAA protected information, and other related hospital policies. The PCA assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection. They are responsible to record patient information and required data in appropriate areas to meet documentation requirements.

Shift Available: 7am-7pm

Status Available: Part time, benefit eligible (48 hours per pay period – every two weeks)

Every 3rd Weekend rotation and holiday requirements

Required Qualifications

• High school diploma, GED, or a minimum of 18 years of age. 
• Recent experience desired.   
• Ability to lift up to 35 pounds without assistance, lifting greater than 35 pounds using mechanical assistance

Visit www.trinityhealthmichigan.org/careers to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

About the Chelsea Hospital

Chelsea Hospital is a 103-bed, not-for-profit hospital established in 1970 leading the way in patient safety in satisfaction. Located in Chelsea, Michigan, Chelsea Hospital is a joint venture between Trinity Health and University of Michigan Health. These two award-winning health systems bring new services to Chelsea, while sharing resources, best practices and more to drive innovation and a higher level of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Cell Processing

1. Process minimally manipulated clinical human therapeutic cellular products by various methods using manual

and/or automated aseptic technique in a regulated clean room environment according to standard operating

procedures and applicable regulations.

2. Achieve and maintain competency in routine procedures including:

· cryopreservation/thawing,

· centrifugation/washing,

· handling of genetically modified cells,

· labeling and transportation.

3. Review and evaluate test results for acceptability including automated and manual cell counts, viability results,

flow cytometry histograms, sterility testing results.

4. Identify and escalate problems related to product processing and quality data of products. Appropriately

communicate outcomes.

Equipment

5. Perform quality check and cleaning of equipment and instrumentation. Identify the need for repair or referral as

required. Respond to REES alarm system alerts and document corrective action. Participate in validation of new

instruments.

QA/Regulatory Duties and Responsibilities

6. Work within the cGMP and cGTP guidelines and adhere to all regulatory standards within the Cell Manipulation

Core Facility.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:  BS/BA in a Biological Science, Medical Technology or related field preferred. Associate Degree in related science with MLT and clinical lab experience may substitute for bachelor’s degree.

Minimum Experience:  Clinical lab experience preferred.  One year in a clinical laboratory setting required with Associates Degree.

License/Certification/Registration:  Medical Lab Technician (MLT) certification required with Associates Degree.

Knowledge, Skills and Abilities

· Ability to learn to perform routine cell processing for all allogeneic and autologous products.

· Ability to apply critical decision-making skills, apply good judgment and attention to detail.

· Communicate effectively and professionally with other health care providers involved in the

patient’s care.

· Ability to continually upgrade job skills.

· Ability to work effectively, independently and as a member of a team.

· Good interpersonal and communication skills.

· Capable of working in a fast-paced and rapidly changing environment.

· Capable of producing accurate results within strict time constraints.

· Ability to adapt to changing technology.

· Ability to perform complex mathematical calculations using scientific notation.

· Knowledge of lab safety and infection control; clinical/research GCP knowledge.

· Familiarity with operation and performance of basic lab equipment, i.e., centrifuge, microscopes,

program freezers, etc.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Reporting to the Practice Manager and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the following: 

Appointment Scheduling:
• Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines
• Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization
• Maintains confidentiality of Protected Health Information (PHI)
• Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment.
• Participates in training new team members as requested

Patient Experience:
• Delivers outstanding customer service to internal and external customers
• Timely, accurately and curiously responds to the needs of internal and external customers
• Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary

Communication and Collaboration:
• Demonstrates ability to effectively communicate across leadership levels and with varying audiences
• Synthesizes and communicates complex information in patient friendly terms
• Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders
• Works effectively as a member of the team and across functional teams
• Fosters a sense of shared responsibility among the team

Emergency Response:
• Recognizes emergencies and appropriately responds using standard operating procedures

Regulatory Compliance and Quality Improvement:
• Compliance with DFCI policies and procedures
• Understanding their role and responsibility in obtaining successful Joint Commission accreditation 
• HIPPA regulation compliance
• Completion of assigned AEU and Health Stream competencies
• Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
• Actively participates and provides constructive feedback on quality improvement projects

Information Technology:
• Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
• Actively engaged in system upgrades and effected operational changes 
• Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills
• Working knowledge of computers and technology
• Excellent customer service
• Ability to function as an integral member of the team
• Strong organizational skills with the ability to multi-task
• Strong problem solving and critical thinking skills
• Demonstrated flexibility and ability to take on additional responsibilities as situations require
• Ability to adapt to ever-changing environment

Minimum Job Qualifications:

High school diploma, bachelor’s degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required.

License/Certification/Registration Required:

Supervisory Responsibilities:

None

Patient Contact:

Yes, this position entails patient contact and communication.  Methods of contact are in person, via telephone, written letter or email.  Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic).  This position may or may not include provision of wheelchair escort services.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).