Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1) Clinical integration and pharmacist-to-pharmacist support
• Serves as a consistent “bridge” between BIDMC/MAH-inpatient pharmacists and DFCI inpatient-oncology providers, strengthening working relationships and streamlining communication
• Serves as an on-site oncology-pharmacy clinical resource for BIDMC/MAH teams for complex oncology-medication questions related to shared DFCI patients, providing real-time consultation support to reinforce safe oncology-medication practices
• Supports orientation, onboarding, and ongoing training of newly hired inpatient-oncology pharmacists at BIDMC or MAH, in collaboration with local pharmacy leadership, by providing DFCI-specific oncology-practice context, shared patient workflows, and key contacts/escalation pathways for DFCI-oncology patients
• Identifies recurring knowledge gaps or high-risk scenarios and coordinates targeted education with BIDMC/MAH-pharmacy leadership

2) Transitions-of-care communication for shared oncology patients from inpatient to DFCI ambulatory
• Establishes and maintains a reliable medication- and treatment-plan-handoff workflow for select high-risk DFCI patients discharged from BIDMC/MAH back to DFCI ambulatory care
• Communicates time-sensitive changes to DFCI ambulatory pharmacy teams, such as:
i. chemotherapy-plan changes, dose modifications, delays/holds, toxicity events impacting future therapy
ii. new or discontinued supportive care meds that affect ongoing outpatient management
iii. monitoring needs and follow-up medication plans tied to oncology therapy
• Anticipates downstream outpatient-access issues created by inpatient changes and alerts DFCI ambulatory pharmacy/clinic teams when action is needed (e.g., continuity of a specialty medication)

3) Inpatient chemotherapy-process support
• Serves as the pharmacy liaison for the inpatient chemotherapy-approval/authorization process for shared DFCI-oncology patients
• Provides regimen-specific clarification support for shared DFCI patients
• Escalates patient-specific concerns to the appropriate DFCI-disease group/ambulatory team to align inpatient actions with the outpatient-treatment plan

4) Liaison for inpatient-medication policies 
• Serves as the DFCI-pharmacy liaison to BIDMC/MAH for inpatient medication-use policies with which DFCI intends to align
• Assists with policy-review cycles, and routes questions/updates through the appropriate governance channels at each institution (P&T, medication safety, etc.)

5) Quality/safety surveillance for cross-site issues
• Tracks and trends cross-site medication-related issues affecting shared patients (e.g., recurring handoff failures, repeated clarification types, common delay drivers)
• Leads or co-leads joint-improvement initiatives with BIDMC/MAH counterparts focused on reducing patient disruption and improving reliability of oncology-medication management across settings

6) Relationship management and governance support
• Maintains regular touchpoints with BIDMC/MAH oncology-pharmacy leadership and key DFCI stakeholders (ambulatory pharmacy leaders, disease-group pharmacists, medication safety)
• Clarifies escalation pathways and maintains up-to-date contact lists for high-risk oncology-medication issues

Knowledge, Skills and Abilities:

• Competence in clinical-oncology pharmacotherapy, demonstrating thorough understanding and adherence to safety protocols and best practices in oncology pharmacy
• Knowledge of regulatory standards, including those set by the Joint Commission, Massachusetts Board of Pharmacy, and Department of Public Health
• Skill in prioritizing and organizing work, even under stress and tight deadlines
• Strong problem-solving abilities, with a proactive approach to challenges and the discernment to escalate issues when necessary
• Team-orientation with a collaborative spirit and the ability to support colleagues to achieve organizational objectives
• Adaptable to shifting priorities and responsibilities in a dynamic work environment
• Excellent communication skills, both verbal and written, with the ability to engage professionally with a diverse range of individuals

Minimum Job Qualifications:

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy required. 8 years of hospital pharmacy with at least 6 years of experience in oncology is required; or completion of a PGY1 hospital pharmacy practice residency plus at least 5 years in oncology practice; or completion of a PGY2 pharmacy residency plus at least 3 year in oncology practice.

License/Certification/Registration Required:

• License to practice pharmacy in the Commonwealth of Massachusetts
• Oncology Pharmacy Specialty Certification (BCOP)

Supervisory Responsibilities:

No

Patient Contact:

No

Special Working Conditions:

None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Interviews prospective candidates for positions in the laboratory and makes recommendation to Manager.
• Evaluates new hires performance and conducts performance reviews on employees assigned.
• Schedules employees for various lab benches and shifts; reviews all work performed in area to ensure completeness and quality and takes corrective action as necessary.
• Discusses performance issues with employees and recommends disciplinary action to Manager.
• Follows established protocols to perform an all kinds of tests, including the most complex for an assigned area. Provides guidance and consultation to Medical Technologist I’s and Medical Lab. Technicians in the interpretation of highly complex or unusual test results.
• Interprets and correlates clinical test results with patient history, diagnosis, and clinical condition to explain test results (normal/abnormal) so that appropriate action can be taken.
• Troubleshoots testing process discrepancies.
• Develops new test and quality procedures for assigned area.
• Ensures that test results meet requirements of the laboratory quality control program.
• Ensures preventative maintenance for equipment in assigned area. Performs complex troubleshooting, repair, and modification of a wide range of complex equipment and instrumentation.
• May assist in the roll-out of new equipment and equipment modifications.
• Instructs technicians and technologists in the set-up and operation of new equipment and procedures.
• Ensures compliance with all laboratory quality and safety policies.
• Instructs students in clinical laboratory operations and procedures.
• Maintains accurate records of tests performed, using computer-based systems.

Position Qualifications:

License/Certification/Education:
Required: 

• Bachelor’s degree in a chemical, physical, biological, clinical laboratory science, or medical technology from an accredited institution.

Preferred:

• ASCP certification as a Medical Technologist.

Experience/Skills:
Required:

• Five years of related experience with demonstrated leadership skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Responsible for education and quality for all sterile processing departments 
2.  Coordinates all sterile processing departmental orientation of new hires. Plans, implements and promotes the education and training of staff members to ensure professional development within all areas of sterile processing.  Evaluates, reviews and reports the staff’s ability to provide clean, sterile and accurate instrument sets.  This includes all technicians, transport aides, and supervisors. 
3.  Provides educational programs for the sterile processing staff.  Addresses and schedules all in-services for all three campuses.  
4.  Creates programs to improve the quality of the service and products provided by sterile processing department. 
5.  Provides quality assurance programs/audits and the support necessary for staff in the field of sterile processing.
 

II. Position Qualifications:

License/Certification/Education:

Required:
1. High school diploma or GED certification. 
2. Certified Registered Central Service Technician (CRCST) through the International Association of Health Care Central Service Material Management or other certification boards.
3. Formal LEAN training is required within 6 months of employment.   

Preferred:
1. Advanced Certifications: Certified Healthcare Leader (CHL), or Certified Instrument Specialist (CIS).  One of these must be obtained within 12 months of hire as a condition of employment.  

Experience/Skill:

Required:
1. Minimum of 5 years in the Sterile Processing field.
2. Minimum of 2 years of educator, quality, or supervisory responsibility within the sterile processing field.  
3. Strong working knowledge of principles and practices of sterile processing field. 
4. Must demonstrate expert knowledge of instrumentation, equipment, inventory management, and case cart management. 
5. Proficient oral and written (English language) communication skills required in order to fulfill documentation and presenting requirements associated with the position. 
6. Computer and Microsoft office proficient. 
7. Excellent interpersonal skills.    

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Job Description

I. Major Responsibilities:
1. Responsible for a variety of direct and indirect patient care activities within the established departmental policies, procedures and objectives. 
2. Assists in room preparation and turnover of patient unit to maintain patient flow and room readiness, following safety standards.
3. Transports patients, equipment, supplies, specimens, or blood to a variety of areas following safety standards. 
4. Maintains peripheral corridors in accordance with guidelines of fire and safety codes.
5. Tags broken equipment and transports to repair areas as necessary    

Operating Room
• Assists in the preparation of Operating Rooms and other perioperative areas. 
• Understands sterile techniques and is able to open sterile packages as directed by an RN.
• Assists with operative surgical skin preps and/or assists with maintenance of the patients position while the surgical area is being prepped.

Picks equipment and supplies for patient procedures as assigned.

Performs basic maintenance tasks such as changing compressed gas cylinders.

SACU:
Assists with admission and discharge of patients and assists with patient nutrition and patient ambulation as directed.

Assists patients with undressing/dressing and care of their belongings.

Assists Registered Nurse with vital signs and general assessment through observation of patients general conditions.

Performs patient testing such as EKG’s, blood glucose monitoring and pregnancy tests.

• Performs pre-operative skin preparation, such as hair clipping and skin washing.
• Provides skilled patient care as trained and assigned.
• Assists with patient nutrition and patient ambulation as directed.

PACU:
• Assists with admission and discharge of patients.
• Assists Registered Nurse with vital signs and general assessment through observation of patients’ general conditions.
• Assists with patient nutrition, ambulation, and activities of daily living
• Provides skilled patient care as trained and assigned

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Equivalent to high school education.
2. PCA or EMT certification.
3. Knowledge of basic Nursing Procedures.  
4. Current BLS.

Experience/Skills:
Required:
1. One year of nursing procedure experience.  
2. Knowledge of equipment and supplies related to perioperative care of patients.  
3. Ability to take direction, set priorities, and organize work assignments. 
4. Ability to read, write, understand, and speak English.  
5. Must be able to remain calm when under stress or in emergency situations.

Preferred:
1. Prior OR experience.          

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  May call patients for the next day’s surgeries. Coordinates patient schedules with the O.R., Front Desk and/or Booking Office. May prepare patient charts, verifies information, and assembles records from Admitting and Pre-Admission Testing.  May Prepare O.R. Pre-op paperwork, checklists, and validate patient documentation, bringing discrepancies to the attention of the nurse. 
2.  At the RN’s request, inquires with patients about needs for ancillary services including Financial Counseling, Social Services/ Case Manager. Arranges for ancillary services including Interpreter Services as needed.
3.  Coordinates patient flow with the OR and procedural areas. Collaborates with the Resource Nurse to place patients according to needs including lines, vents and precautions. Arranges a variety of diagnostic tests and procedures with Labs and Radiology according to established guidelines. Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s services, as well as equipment and facilities.
4.  Constantly maintains the Communication Board with patient name, nurse assigned, physician name and patient destination and bed status. Upon arrival records patient into log book and brings patient OR / procedural records to patient’s bedside. Reports patient’s needs to the Resource Nurse. 
5.  Handles urgent patient care calls according to department protocol. May answer patient call lights and assists patient by calling nurse to bedside with the needs of the patient or alerts nurse in case of emergency.  May alert providers to emergent patient care symptoms and concerns.  Connects the patient’s call to the provider or responds to the patient and takes messages as directed.  Contacts the Anesthesia Department to notify Anesthesiologist on Duty of all emergency alerts, bedside needs and patient codes.

II. Position Qualifications:

License/Certification/Education:

Required:
1. High School Diploma

Preferred:

Experience/Skills:

Required:
1. 3+ years of related experience is required.  
2. Requires the ability to use specialized applications software and computer systems.  
3. Necessitates individuals who are multifunctional and able to work under stressful situations.  
4. Exemplifies, professional behavior and excellent communication and human relations skills. 
5. Must have proven work experience in coordinating patient flow.
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures preferred. 
2. Familiarity with perioperative services is preferred.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Receives and triages phone calls from the full range of internal and external admission points including the ER, OR, Clinics, and Short Stay. Logs all incoming requests. Receives and triages phone calls to appropriate providers during emergency situations. Updates multiple Reservation Request Lists within the bed management system.  Adds patients awaiting admission to UMMMC to the reservation list. 
2. Enters intake patient information into the bed management system. Provides bed status updates and alerts Care Connection staff when bed is identified.  
3. Creates reservation requests for patients as needed, including urgent admits from clinics, home, and other facilities.etc.  Monitors bed availability.  Alerts supervisors and/or nursing leaders when additional resources are needed. 
4. Prioritizes requests on the Reservation Request List in accordance with department practice and policies. Applies functional knowledge of inpatient hospital units on the UMass Memorial Medical Center campuses. Triages patients accepted for admissions. Utilizing knowledge of patient diagnoses and physician preferences, determines the most appropriate unit to admit the patient to. 
5. Escalates priority issues to Care Connection Center Director and/or Manager as needed.   Escalates room turnover issues to housekeeping supervisors as needed.
6. Registers patients (e.g. direct transfers) by entering information into the computer-based patient registration, and bed management system. Inputs demographic and insurance information when available.  Follows up to correct discrepancies as required. 
7. Books appropriate beds on both campuses for patients on the Reservation Request List.  Admits patients in the bed management system.  Completes necessary admissions paperwork for admitted patients, including preparing patient bracelets and cards.  May reassign patients based on changes noted in acuity when patient arrives at the hospital. 
8. Provides relevant patient information to the admitting unit to facilitate the patient’s care upon arrival including estimated time of arrival, condition, special precautions, and admission instructions. 
9. May assist families/visitors in locating admitted patients and/or with hotel arrangements in accordance with hospital/departmental policy.
10. Reconciles the hospital census, verifying that patients are listed in the correct beds within the bed management system.  Ensures PACU and ED boarders are in the correct accommodation code (e.g. private, telemetry).                 
11. Monitors and analyzes key patient flow statistics.  Works to ensure system-wide benchmarks are achieved.
12. Reviews patient census across both campuses and runs a variety of occupancy/census reports.  Distributes relevant reports to leaders within UMMMC daily. 
13. Updates physician fields within bed management system as required.  Records changes in log and responds to physician change requests.
14. Reconciles OR schedule with the bed management system and elective pre-registration list.  Once reconciled, add patients to the Reservation Request List in the bed management system on the appropriate date.
15. Maintains accurate and timely records, logs, files, and related information as required.  Updates DPH website as required by department/hospital policy. 

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School graduate or equivalent.

Experience/Skills:
Required:
1. 3+ years of related experience.
2. Requires the ability to use specialized applications software and computer systems for patient registration, scheduling and a knowledge of business office procedures.
3. Requires knowledge of medical terminology, third party payer billing and managed care requirements and procedures.
4. Typing speed must be 35+ wpm.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Receives and triages phone calls from the full range of internal and external admission points including the ER, OR, Clinics, and Short Stay. Logs all incoming requests. Receives and triages phone calls to appropriate providers during emergency situations. Updates multiple Reservation Request Lists within the bed management system.  Adds patients awaiting admission to UMMMC to the reservation list. 
2. Enters intake patient information into the bed management system. Provides bed status updates and alerts Care Connection staff when bed is identified.  
3. Creates reservation requests for patients as needed, including urgent admits from clinics, home, and other facilities.etc.  Monitors bed availability.  Alerts supervisors and/or nursing leaders when additional resources are needed. 
4. Prioritizes requests on the Reservation Request List in accordance with department practice and policies. Applies functional knowledge of inpatient hospital units on the UMass Memorial Medical Center campuses. Triages patients accepted for admissions. Utilizing knowledge of patient diagnoses and physician preferences, determines the most appropriate unit to admit the patient to. 
5. Escalates priority issues to Care Connection Center Director and/or Manager as needed.   Escalates room turnover issues to housekeeping supervisors as needed.
6. Registers patients (e.g. direct transfers) by entering information into the computer-based patient registration, and bed management system. Inputs demographic and insurance information when available.  Follows up to correct discrepancies as required. 
7. Books appropriate beds on both campuses for patients on the Reservation Request List.  Admits patients in the bed management system.  Completes necessary admissions paperwork for admitted patients, including preparing patient bracelets and cards.  May reassign patients based on changes noted in acuity when patient arrives at the hospital. 
8. Provides relevant patient information to the admitting unit to facilitate the patient’s care upon arrival including estimated time of arrival, condition, special precautions, and admission instructions. 
9. May assist families/visitors in locating admitted patients and/or with hotel arrangements in accordance with hospital/departmental policy.
10. Reconciles the hospital census, verifying that patients are listed in the correct beds within the bed management system.  Ensures PACU and ED boarders are in the correct accommodation code (e.g. private, telemetry).                 
11. Monitors and analyzes key patient flow statistics.  Works to ensure system-wide benchmarks are achieved.
12. Reviews patient census across both campuses and runs a variety of occupancy/census reports.  Distributes relevant reports to leaders within UMMMC daily. 
13. Updates physician fields within bed management system as required.  Records changes in log and responds to physician change requests.
14. Reconciles OR schedule with the bed management system and elective pre-registration list.  Once reconciled, add patients to the Reservation Request List in the bed management system on the appropriate date.
15. Maintains accurate and timely records, logs, files, and related information as required.  Updates DPH website as required by department/hospital policy. 

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School graduate or equivalent.

Experience/Skills:
Required:
1. 3+ years of related experience.
2. Requires the ability to use specialized applications software and computer systems for patient registration, scheduling and a knowledge of business office procedures.
3. Requires knowledge of medical terminology, third party payer billing and managed care requirements and procedures.
4. Typing speed must be 35+ wpm.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

UMass Memorial-Marlborough Hospital strives to be the community hospital of choice for patients and the workplace of choice for health care professionals and physicians. 

Summary: Under the direction of the Nurse Director, functions as a professional by utilizing the nursing process in caring for patients from admission to discharge.  Is responsible for incorporating general, age-specific and unit specific competencies into the care provided and is responsible for adherence to Marlborough Hospital standards and standards in accordance with the licensure of Registered Nurses by the Commonwealth of Massachusetts and American Nursing Association. Under general supervision of the department Director and CNO supervises, executes, delegates and/or completes nursing care of patients. 

Qualifications: BLS and ACLS certification required. Graduate of an accredited school of nursing required, BSN preferred. Computer skills preferred. Excellent verbal and written communication skills. Prioritization and organizational abilities

ONS chemo/biotherapy required.
ONS preferred.

Monday through Friday
8:30am to 5pm 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Medical Center — University Campus 
Department: Department of Medicine
Specialty: Metabolic Weight Loss / Obesity Medicine
Schedule: Full-time (40-hours), 8 clinical sessions per week: 6 in-person clinical sessions, 2 virtual/remote clinical sessions, and 2 administrative sessions that may be completed remotely or in person

UMass Memorial Health, the leading health and wellness system in Central Massachusetts, is seeking a full-time Nurse Practitioner or Physician Assistant to join our growing Metabolic Weight Loss team at UMass Memorial Medical Center. This is an excellent opportunity to become part of a collaborative, supportive team providing comprehensive obesity care to adolescent and adult patients ages 12 and older.

This is a mixed adolescent and adult practice, and we are specifically seeking an APP with clinical experience caring for both adolescents (age 12+) and adults affected by obesity. The APP will work alongside three physicians, an obesity medicine fellow, and two other APPs in a team-based environment focused on evidence-based, compassionate, and longitudinal care.

This position offers an excellent work-life balance, a highly supportive team environment, and significant opportunities for professional growth as the Metabolic Weight Loss program continues to expand.

Key Highlights

• Mixed Adolescent & Adult Practice: Provide obesity medicine care to patients ages 12 and older, including both adolescents and adults
• Collaborative Team: Work alongside 3 physicians, 1 obesity medicine fellow, and 2 experienced APPs
• Comprehensive Obesity Care: Evaluate and manage patients affected by obesity through individualized, evidence-based treatment plans and longitudinal follow-up
• Excellent Work-Life Balance: Flexible practice structure with dedicated administrative time and remote clinical sessions
• Growth Opportunities: Join a growing program with opportunities to expand your clinical expertise and contribute to the continued development of metabolic and obesity medicine services
• Supportive Environment: Work within a collegial, multidisciplinary team committed to high-quality, patient-centered care
• Academic Environment: Practice within a leading academic health system with access to specialists, clinical resources, and educational opportunities
• Technology: Epic electronic medical record system

QualificationsRequired:

• Graduate of an accredited Nurse Practitioner or Physician Assistant program
• Current NP or PA certification
• Eligibility for Massachusetts licensure
• Clinical experience in a medical, endocrinology, or obesity medicine practice
• Experience caring for both adolescents age 12 and older and adults
• Strong clinical, communication, and teamwork skills

Top Tier Benefits to Reflect Your Value and Needs

• Comprehensive medical, dental and vision coverage
• Generous paid time off with 11 paid holidays
• Practice/CME allowance
• Pension plan with additional retirement options available
• Paid family and medical leave; short-term and long-term disability programs
• Tuition reimbursement, student loan forgiveness support, and PSLF-eligible employment
• Concierge services for relocation

Join Us

If you’re looking to grow your career in a supportive environment, we encourage you to apply. This is an opportunity to make a meaningful impact, while enjoying a flexible schedule, strong work-life balance, and opportunities for professional growth within a leading academic health system.

For questions, please contact:
Jessica Merlo, Sr. Provider Recruiter at Jessica.Merlo@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

1. Duties include, but are not limited to, communicating with patients and preparing them for the exam, patient film and report coordination, and stocking supplies.
2. Follows all Quality Control policies and procedures for compliance with departmental, local, state and federal regulations.
3. Uses radiation safety measures and protection devices to comply with government regulations, hospital policy, and to ensure safety of patients and staff.
4. Greets patients politely and efficiently.
5. Delivers patients to examination rooms.
6. Takes thorough and accurate patient medical histories as directed.
7. Clearly explains procedures to patients in English.  Seeks out interpreter services if needed.
8. Sets up examination rooms, ensuring that all necessary equipment and supplies are available and functioning.
9. Makes patient as comfortable and relaxed as possible.
10. May monitor patients' conditions and reactions, reporting abnormal signs to physician.
11. May assist with the completion of documents and treatment records, and delivering documents to PACS.
12. Assists other medical team and administrative staff members, such as physicians and nurses, in conducting special procedures or completing administrative duties.
13. Performs all duties with strict adherence to and compliance with government regulations, hospital policies and procedures, and safety/ALARA (As Low As Reasonably Achievable) guidelines.

Standard Staffing Level Responsibilities:
1. Meets established productivity standards.
2. Facilitates and promotes the sharing of knowledge and content throughout departments.
3. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
4. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
5. Adheres to change control processes.
6. Participates in cross training to optimize department resources.
7. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
8. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
9. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
10. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. 
11. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
12. Maintains and fosters an organized, clean and safe work environment.
13. Contributes to the development and application of process improvements.
14. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
15. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
16. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
17. Complies with established departmental policies, procedures and objectives.
18. Attends variety of meetings, conferences, seminars as required or directed.
19. Demonstrates use of Quality Improvement in daily operations.
20. Complies with all health and safety regulations and requirements.
21. Respects diverse views and approaches, demonstrates Standard of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
22. Maintains, regular, reliable, and predictable attendance.
23. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. CPR certification

Preferred:
1. High School Diploma 

Experience/Skills:
Required:
1. Strong organizational and communication skills
2. Knowledge of medical terminology, anatomy, patient positioning, equipment protocols, radiation safety, radiation protection and basic patient care
3. Ability to communicate clearly in English with patients to explain procedures while making them as comfortable as possible
4. Ability to follow and comply with directions procedures, policies and regulations
5. Ability to work effectively and collaborate with medical staff, personnel, students, and patients
6. Ability to read, write and speak clearly in English

Preferred:
1. Enrollment in a formal radiologic tech program
2. Minimum one (1) year of experience in a medical office 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Standing, walking, repetitive movements, working indoors, color vision
- Precise motor skills, hearing, vision

Frequently:
- Sitting, pushing, pulling, twisting, bending, reaching, grasping, high stress level

Occasionally:
- Climbing, balancing, kneeling, heights

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.    Major Responsibilities: 

1.    Perform strategic planning for the laboratory; identify and develop departmental goals and objectives.
2.    Provides effective leadership in delegation, organization, and coordination in managing the daily operations of the laboratory.
3.    Ensure that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance, which includes the pre-analytic, analytic, and post-analytic phases of testing.
4.    Ensures laboratory compliance with established policies and procedures and all health and safety requirements. 
5.    Maintains a collaborative, team relationship with all levels of hospital management, employees, and physicians to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.

II. Position Qualifications:
License/Certification/Education:
Required:

1.    Bachelor’s degree in medical technology or related science field.
2.    Registered MT (ASCP) or equivalent. 

Preferred:
1.    Master’s degree.

Experience/Skills:
Required:
1.    Minimum 7 years laboratory experience with 3 years of supervisory or management experience.
2.    Must possess the interpersonal and communication skills (both oral and written) needed to provide effective participative leadership and for successful communication with all levels of staff. 
3.    Strong management skills. 
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
(Office jobs only) Work is considered sedentary. Position requires work indoors in a normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Health
Department: Critical Care
Specialty: General
Schedule: Full-Time

UMass Memorial Medical Group seeks a Nurse Practitioner or Physician Assistant to join our adult Critical Care team. In this role, you will perform comprehensive assessments, diagnose and manage acute and chronic conditions, and deliver expert care with a high degree of autonomy. You will also engage in education, quality improvement, and leadership initiatives that support patient outcomes and team development.  Our competitive compensation and benefits package places us as your top choice in the region.

Our commitment to the communities we serve never wavers. We use knowledge and innovation to create breakthrough medicine. To create jobs. To make life better for those we serve. We are leaders in the training of physicians and those who work in every facet of health care. We make outstanding care accessible for all, regardless of ability to pay. We stand for quality, compassion, dignity, opportunity, fairness — and the relentless pursuit of healing.

Key Highlights:

·We value motivated, growth-oriented clinicians who thrive in a highly functioning and supportive environment.  Join a dynamic and highly skilled team of over 70 nurse practitioners and physician assistants who:

·Provide coverage across 8 adult ICUs

·Perform lifesaving procedures and manage complex conditions

·Practice at the top of their license with autonomy and collaboration

·Embrace education, mentorship, and continuous professional development

·Are essential and respected members of our interdisciplinary ICU care team

·Order, perform, and interpret diagnostic tests

·Conduct in-depth health histories and physical examinations

·Analyzes data collected to determine health status and identify differential diagnoses based on history, physical exam, and clinical findings.

·Develop and implement care plans with physicians and patients

·Manage therapeutic interventions and perform advanced procedures

·Reassess and modify plan treatment plans to achieve medical and health goals.

·Documents and communicate care outcomes and clinical findings to determine effectiveness of plan of care.

Qualifications: 

For Nurse Practitioners

·Master’s degree from an accredited Nurse Practitioner program (preferably ACNP/AGACNP)

·Current Massachusetts NP license

·Board Certification by the American Nurses Credentialing Center (ANCC) or the American Association of Nurse Practitioners (AANP).

·Acute Care/Critical Care clinical experience required

·Massachusetts Controlled Substances Registration and federal DEA Controlled Substance Registration

For Physician Assistants

·Bachelor’s degree from an accredited Physician Assistant program.

·Current Massachusetts license, issued by the Physician Assistant Board

·Current certification by National Commission on Certification of Physician Assistants (NCCPA).

·Acute Care/Critical Care clinical experience required

·Massachusetts Controlled Substances Registration and federal DEA Controlled Substance Registration

Top Tier Benefits to Reflect Your Values and Needs.

·Comprehensive medical, dental and vision coverage

·Generous paid time off with 11 paid holidays

·Practice/CME allowance 

·Pension plan with additional retirement options available

·Paid family and medical leave; short-term and long-term disability programs 

· Tuition reimbursement, student loan forgiveness support, and PSLF‑eligible employment Concierge services for relocation

·Organization-wide commitment to formal Clinician Wellness Program

·Relocation bonus of up to $5,000

Visit UMass Memorial Medical Group to learn more about our organization

Qualified candidates may contact Shane Cox, Provider Recruiter, at shane.cox@umassmemorial.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Leads, coordinates, and monitors the review and analysis of practitioner applications and accompanying documents for all credentialing and provider enrollment of physicians and allied health applicants.
• Conducts thorough background investigation research and primary source verifications of all components of the application.
• Identifies issues that require additional investigation and evaluation, validates discrepancies, and ensures appropriate follow-up with Manager/Supervisor.
• Prepares credentials file through completion and presentation to department Chair, Credentials Committee and Medical Executive Committee.  Builds and maintains CAQH and other payor files for providers.
• Assists Supervisor/Manager with MSEC/MSAC committee presentations and meetings.
• Assists Supervisor/Manager with special projects and other duties as needed and may assume certain responsibilities when the Supervisor/Manager is unavailable.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Working knowledge of MD-Staff software preferred.
• Working knowledge of Microsoft Office software.
• Can effectively convey information dealing with complex medical, technical, and legal issues using written and oral communication.
• Excellent written and verbal communication skills.
• Strong customer service skills and the ability to interact with diverse groups.
• Working knowledge of CAQH.
• Ability to work with minimal supervision as well as in a team and handle multiple priorities at one time.
• Plan and perform a wide variety of duties requiring knowledge of appropriate policies and procedures. 
• Demonstrate critical thinking and analysis in all responsibilities.
• Work effectively as a team member with diverse individuals both within the Institute and externally.

SUPERVISORY RESPONSIBILITIES: None

MINIMUM JOB QUALIFICATIONS:

• High school diploma or equivalent experience; bachelor’s degree preferred.
• 3 years’ experience in medical staff services/provider credentialing required.
• Knowledge of billing processes, managed care or provider credentialing preferred.
• Consistently assigns and updates provider files before any expirables lapse (ACLS/BLS/PALS).

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Employment Type:

Shift:

Description:

The Rehabilitation Services Staff Occupational Therapist provides evaluation and treatment of hospital inpatients and outpatients in a range of specialty programs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
 
1.    Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. 
2.    Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to Chelsea Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places. 
3.    Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision, Values and policies of Chelsea Hospital.
4.    Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
5.    Demonstrates self-directed learning.
6.    Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice.  Demonstrates unit/area competencies.
7.    Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment.
8.    Practices effective communication in all interactions (patient, visitor, co-worker, etc.)
9.    Promotes a positive work environment by demonstrating teamwork.
10.    Orients patients and families to the therapeutic purposes and procedures of Occupational Therapy.
11.    Provides a thorough occupational therapy evaluation and creates an appropriate plan of care based on the patient deficits. 
12.    Instructs patients and families in individualized home programs.
13.    Participates in departmental quality assurance and improvement activities.
14.    Provides for his/her own professional growth and education and contributes to staff development activities.
15.    Supervises Occupational Therapy fieldwork students as assigned by the Manager or Student Program Coordinator.
16.    Stays up to date on all participating insurance guidelines for rehabilitation services.
17.    Provides thorough documentation on each patient interaction.  Documentation must be timely and include all pertinent information required by state law, accrediting agencies and 3rd party payers.
18.    Completes daily charges for each patient while adhering to ethical practices per insurance guidelines for each payer.
19.    Works with Manager and secretarial staff to ensure schedules are managed well to achieve targeted productivity and clinic budget.
20.    Participates in regularly scheduled staff meetings.

OTHER FUNCTIONS AND RESPONSIBILITIES 
Performs other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education:   Bachelors Degree or higher in Occupational Therapy from accredited university

Experience:  

Certification/Licensure: Licensure in the State of Michigan. Certification with the NBCOT preferred.
REQUIRED SKILLS AND ABILITIES
1.    CPR Certification 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.            Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.

2. Identifies clinical resources and make referrals when necessary.

3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.

4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.

5. Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.

6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.

2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.

2. Data compilation and analysis skills.

3. Excellent written and communications skills. 

4. Basic computer skills.

Preferred:

1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment.  However, work may also include monitoring patients’ movements and activities resulting in the need for rapid physical response to unsafe patient movements.  This includes standing, walking, running, reaching, bending, lifting, and stooping. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Prepares drafts of financial statements.
2. Prepares monthly account reconciliations.  Reviews and analyzes supporting schedules.  Analyzes general ledger accounts for interim, monthly and year-end closings.  Reviews monthly trial balance and detail general ledger.
3. Prepares and posts general and standard journal entries as required.
4. Maintains fixed assets system, prepare required schedules and supporting documentation.  Analyzes Construction-In Progress accounts and maintain detail by specific project.
5. Analyzes billing and intercompany transactions.  Analyzes major variances between actual and budget financial reports.  Determines that fees for non-patient services that were rendered, rents and other revenues are collected and recorded.  Bills and reconciles miscellaneous accounts receivable accounts.
6. Maintains required records and files as required for audit purposes.  Assists in preparation of audit work papers and assist auditors as necessary.
7. Assists in preparation of supporting schedules for tax returns.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Bachelor of Science or Bachelor of Business Administration degree.

Experience/Skills:

Required:
1. One to two years’ accounting experience. 
2. Working knowledge of personal computer and PC based spreadsheets.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 

1. Responds to patient/responsible party inquiries/requests for both physician and hospital accounts received via telephone, mail, email and in person by accessing the billing system.
2. Accesses other relevant vendor applications, such as internal and external databases to assist in the resolution of patient inquiries.
3. Operates within the protocols for a call distribution center.
4. Works assigned system work queues within established protocols.
5. Processes the patient correspondence patient voice mail, and patient emails for Single Billing Office.
6. Communicates with other areas of the revenue cycle to resolve patient inquiries.
7. Performs insurance eligibility and insurance updates, money transfers, account adjustments, reviewing of patient EOBs, processing of credit card phone payments, updates to demographic information, establishes payment plans, requests for patient refunds, and updates to guarantor information.
8. Handles walk-in patient inquiries on-site and in-person.
9. Documents all actions taken in billing system.
10. Completes daily statistic summary report.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School Diploma

Experience/Skills:
Required:
1. Three years of relevant work experience, including telephone customer service.
2. Knowledge of third party insurance and medical terminology. 
3. Demonstrated ability to deal effectively with the public, physicians, and others, both inside and outside of the organization. 
4. Computer skills. Excellent customer service skills and demonstrated problem solving ability.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 

1. Responds to patient/responsible party inquiries/requests for both physician and hospital accounts received via telephone, mail, email and in person by accessing the billing system.
2. Accesses other relevant vendor applications, such as internal and external databases to assist in the resolution of patient inquiries.
3. Operates within the protocols for a call distribution center.
4. Works assigned system work queues within established protocols.
5. Processes the patient correspondence patient voice mail, and patient emails for Single Billing Office.
6. Communicates with other areas of the revenue cycle to resolve patient inquiries.
7. Performs insurance eligibility and insurance updates, money transfers, account adjustments, reviewing of patient EOBs, processing of credit card phone payments, updates to demographic information, establishes payment plans, requests for patient refunds, and updates to guarantor information.
8. Handles walk-in patient inquiries on-site and in-person.
9. Documents all actions taken in billing system.
10. Completes daily statistic summary report.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School Diploma

Experience/Skills:
Required:
1. Three years of relevant work experience, including telephone customer service.
2. Knowledge of third party insurance and medical terminology. 
3. Demonstrated ability to deal effectively with the public, physicians, and others, both inside and outside of the organization. 
4. Computer skills. Excellent customer service skills and demonstrated problem solving ability.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.            Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.

2. Identifies clinical resources and make referrals when necessary.

3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.

4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.

5. Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.

6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.

2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.

2. Data compilation and analysis skills.

3. Excellent written and communications skills. 

4. Basic computer skills.

Preferred:

1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment.  However, work may also include monitoring patients’ movements and activities resulting in the need for rapid physical response to unsafe patient movements.  This includes standing, walking, running, reaching, bending, lifting, and stooping. 

Position in Ambulatory Oncology

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.            Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.

2. Identifies clinical resources and make referrals when necessary.

3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.

4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.

5. Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.

6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.

2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.

2. Data compilation and analysis skills.

3. Excellent written and communications skills. 

4. Basic computer skills.

Preferred:

1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment.  However, work may also include monitoring patients’ movements and activities resulting in the need for rapid physical response to unsafe patient movements.  This includes standing, walking, running, reaching, bending, lifting, and stooping. 

Role is in ambulatory oncology.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Shift:

Description:

Radiology Technologist

Location: Chelsea Hospital

Schedule: Night Shift, 24 hours per week

Status: Part-Time, benefits eligible

Position Purpose:

The Radiology Technologist is responsible to review the Physician Order and reason for exam, position, and image of patients. The Radiology Technologist works closely with the Radiology leadership and the Radiologist to produce the highest quality diagnostic images possible in accordance with the department protocols. Operates diagnostic imaging equipment to obtain routine radiographs of designated body portions for interpretation by physicians. Assists radiologist in the administration of contrast media required in specific diagnostic procedures. Performs a variety of technical procedures requiring independent judgment, with integrity and initiative. 

Required Qualifications:

• Completion of an accredited Radiologic Technologist program
• Registered as a Radiographer by the American Registry of Radiologic Technologists (ARRT) 
• Current Basic Life Support (BLS) certification 
• One year of experience as a Radiologic Technologist preferred 
• Must have good working knowledge of anatomy and understanding of the principles of physics, electricity, variations of anatomical positions – supine, prone, etc. 
• Must know methods of exposure to obtain clearly defined films and to set up and operate equipment, with an emphasis on reduction in patient radiation dose (ALARA – As Low As Reasonably Achievable). 

What the Radiology Technologist will do:

• Review requests for procedures, using reason(s) for the procedures, department protocols, physician recommendations and personal judgment to determine region(s) to be examined and diagnostic images to be obtained. 
• Prepare patients for diagnostic procedures by explaining the procedure, transferring and positioning patients, attaching or arranging immobilization and support devices, instructing and reassuring patients, using care, courtesy and tact. 
• Assist the Radiologist in performance of routine radiographs, adjusts, manipulates and controls a variety of imaging equipment, and accessories used in performing diagnostic procedures. 
• Monitor patient's condition before and during performance of diagnostic procedures, recognizing changes that may require emergency actions and initiating appropriate responses. 
• Document procedure verification and procedural, using a computerized system, and determines need for and performs necessary re-imaging. 
• Collect all completed diagnostic PACS images and forwards to appropriate location(s) for interpretation and results reporting. 
• Practice sterile, isolation and aseptic techniques to prevent contamination, and maintains documentation of infection control procedures and activities. 
• Monitor quality control on a daily basis; reports operational and functional equipment problems to appropriate personnel.  
• Other duties as assigned.

​Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement

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Click Here to learn more about the benefits, culture, and career development opportunities available to you at Chelsea Hospital.

About Chelsea Hospital

Chelsea Hospital is a 133-bed, not-for-profit hospital established in 1970 leading the way in patient safety in satisfaction. Located in Chelsea, Michigan, SJMC is a joint venture between Saint Joseph Mercy Health System and University of Michigan Health. These two award-winning health systems bring new services to Chelsea, while sharing resources, best practices and more to drive innovation and a higher level of care. SJMC is nationally recognized for both quality of care and patient satisfaction by national ranking organization Press Ganey and is one of only 19 hospitals nationwide with the distinction of having a double, five-star rating from the Centers for Medicare and Medicaid Services.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Delivers expert, evidence-based nursing care to patients and families: Implements nursing process: Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation. Assesses patient and family needs. Promotes health care outcomes in concert with currently accepted clinical practice guidelines. Analyzes assessment data to develop and support clinically accurate diagnoses. Collaborates proactively with all interdisciplinary team members with a patient centered focus to facilitate and maximize patient healthcare outcomes. Plans care by establishing goals with measurable outcomes. Implements the plan of care. Evaluates the patient’s response to interventions. Documents care according to Institute and regulatory agencies’ requirements. Administers medications and other treatments, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions. Evaluates educational and psychological needs of patient and family and incorporates identified needs into the plan of care. Educates patient and family regarding treatment modalities of disease, which may include chemotherapy and radiation therapy and symptom management. Reviews patient’s clinical status and laboratory values pre-treatment and consults with provider when appropriate. Evaluates and determines need for patient referrals to other members of the interdisciplinary needs as appropriate. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals. Manages patient care across the continuum, making appropriate referrals to home care and hospice, as necessary. Prepare and administers chemotherapy/biotherapy and supportive therapy in accordance with ASCO/ONS Guidelines. Recognizes and responds to emergency situations appropriately. Maintains BLS certification. Provides telephone triage according to policies and documents telephone interactions. Performs the following technical skills; Intravenous therapy including peripheral and central venous vascular access devices, including obtaining IV access, Safe handling practices for hazardous, cytotoxic and biological agents, Chemotherapy administration skills, including vesicant and non-vesicant medications. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role. Supports the DFCI Nursing Department Professional Practice Model and Quality Plan. Accurately records charges for all services rendered on the day service. Collaborates with Clinic Assistant to assure accurate inventory of all supplies. Serves as a resource to medical personnel in other health facilities, providing telephone consultation to engender optimal Oncology practices and knowledge among health care professionals caring for cancer patients.
• Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds: Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. Develops approaches to problem solving which meet the individual needs of the patients and families. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. Promotes a culture of inclusion. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
• Manages the environment of patient care: Monitors the environment of care with attention to patient safety and assures compliance with regulatory agency standards. Complies with applicable policies, procedures, work rules and standards of conduct. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice. Bases care on the Standards of Oncology Nursing Practice and Oncology Nursing Society Chemotherapy Guidelines.
• Works collaboratively and functions as an effective member of the health care team: Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts. Demonstrates excellent communication skills. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team. Delegates as appropriate and supervises assistive personnel in their provision of patient care. May function in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas. Participates in committees, councils, and initiatives. Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. Participates in QA/QI projects for the unit as requested.
• Seeks opportunities to foster professional growth: Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these. Attends in-services, workshops and seminars. Shares information gained with colleagues. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff. Meets all annual evaluation requirements and competencies within the established time period. Pursues active membership in local and national professional organizations.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Demonstrated ability to work as an effective member of an interdisciplinary team
• Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions
• Ability to function in a busy work setting with patients with complex needs
• IV skills strongly preferred
• Work tasks require walking, standing, climbing, sitting, bending, reaching and occasional lifting. Some tasks are performed while sitting
• Good hearing and vision are required for the time spent in interactions with others, telecommunications and the required reading of medical and pharmaceutical documents and patient care related documents
• Communications with physicians or staff during office hours requires organization of information, discretion and balancing of multiple communications
• Relationships with patients/families and colleagues requires excellent listening skills, the ability to identify issues and seek a resolution that reflects the quality care and satisfaction goals of the practice
• The work requires concentration and frequent mental and visual attention as well as the ability to work efficiently. Frequent interruptions and movement away from desk require the ability to stay focused and return to uncompleted tasks
• Telephone communications listening and speaking skills are required for the time spent in this mode of communication
• The ability to balance multiple tasks and normal stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job
• The ability to speak, read and write in English, and the ability to perform mathematical pharmaceutical calculations is required for this position
• Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric

MINIMUM JOB QUALIFICATIONS:

The position requires licensure as a Registered Nurse in the Commonwealth of Massachusetts or New Hampshire, as appropriate. A bachelor’s degree in nursing is strongly preferred, and candidates with an associate degree must complete a BSN within 4 years. Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred. Professional nursing certification (e.g., OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC) is preferred, and AHA BLS certification is required (AHA ACLS is acceptable as a minimum requirement).

SUPERVISORY RESPONSIBILITIES:

No direct supervision of others but does supervise assistive personnel as appropriate in the provision of patient care.

PATIENT CONTACT: Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Delivers expert, evidence-based nursing care to patients and families: Implements nursing process: Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation. Assesses patient and family needs. Promotes health care outcomes in concert with currently accepted clinical practice guidelines. Analyzes assessment data to develop and support clinically accurate diagnoses. Collaborates proactively with all interdisciplinary team members with a patient centered focus to facilitate and maximize patient healthcare outcomes. Plans care by establishing goals with measurable outcomes. Implements the plan of care. Evaluates the patient’s response to interventions. Documents care according to Institute and regulatory agencies’ requirements. Administers medications and other treatments, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions. Evaluates educational and psychological needs of patient and family and incorporates identified needs into the plan of care. Educates patient and family regarding treatment modalities of disease, which may include chemotherapy and radiation therapy and symptom management. Reviews patient’s clinical status and laboratory values pre-treatment and consults with provider when appropriate. Evaluates and determines need for patient referrals to other members of the interdisciplinary needs as appropriate. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals. Manages patient care across the continuum, making appropriate referrals to home care and hospice, as necessary. Prepare and administers chemotherapy/biotherapy and supportive therapy in accordance with ASCO/ONS Guidelines. Recognizes and responds to emergency situations appropriately. Maintains BLS certification. Provides telephone triage according to policies and documents telephone interactions. Performs the following technical skills; Intravenous therapy including peripheral and central venous vascular access devices, including obtaining IV access, Safe handling practices for hazardous, cytotoxic and biological agents, Chemotherapy administration skills, including vesicant and non-vesicant medications. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role. Supports the DFCI Nursing Department Professional Practice Model and Quality Plan. Accurately records charges for all services rendered on the day service. Collaborates with Clinic Assistant to assure accurate inventory of all supplies. Serves as a resource to medical personnel in other health facilities, providing telephone consultation to engender optimal Oncology practices and knowledge among health care professionals caring for cancer patients.
• Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds: Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. Develops approaches to problem solving which meet the individual needs of the patients and families. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. Promotes a culture of inclusion. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
• Manages the environment of patient care: Monitors the environment of care with attention to patient safety and assures compliance with regulatory agency standards. Complies with applicable policies, procedures, work rules and standards of conduct. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice. Bases care on the Standards of Oncology Nursing Practice and Oncology Nursing Society Chemotherapy Guidelines.
• Works collaboratively and functions as an effective member of the health care team: Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts. Demonstrates excellent communication skills. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team. Delegates as appropriate and supervises assistive personnel in their provision of patient care. May function in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas. Participates in committees, councils, and initiatives. Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. Participates in QA/QI projects for the unit as requested.
• Seeks opportunities to foster professional growth: Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these. Attends in-services, workshops and seminars. Shares information gained with colleagues. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff. Meets all annual evaluation requirements and competencies within the established time period. Pursues active membership in local and national professional organizations.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Demonstrated ability to work as an effective member of an interdisciplinary team
• Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions
• Ability to function in a busy work setting with patients with complex needs
• IV skills strongly preferred
• Work tasks require walking, standing, climbing, sitting, bending, reaching and occasional lifting. Some tasks are performed while sitting
• Good hearing and vision are required for the time spent in interactions with others, telecommunications and the required reading of medical and pharmaceutical documents and patient care related documents
• Communications with physicians or staff during office hours requires organization of information, discretion and balancing of multiple communications
• Relationships with patients/families and colleagues requires excellent listening skills, the ability to identify issues and seek a resolution that reflects the quality care and satisfaction goals of the practice
• The work requires concentration and frequent mental and visual attention as well as the ability to work efficiently. Frequent interruptions and movement away from desk require the ability to stay focused and return to uncompleted tasks
• Telephone communications listening and speaking skills are required for the time spent in this mode of communication
• The ability to balance multiple tasks and normal stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job
• The ability to speak, read and write in English, and the ability to perform mathematical pharmaceutical calculations is required for this position
• Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric

MINIMUM JOB QUALIFICATIONS:

The position requires licensure as a Registered Nurse in the Commonwealth of Massachusetts or New Hampshire, as appropriate. A bachelor’s degree in nursing is strongly preferred, and candidates with an associate degree must complete a BSN within 4 years. Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred. Professional nursing certification (e.g., OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC) is preferred, and AHA BLS certification is required (AHA ACLS is acceptable as a minimum requirement).

SUPERVISORY RESPONSIBILITIES:

No direct supervision of others but does supervise assistive personnel as appropriate in the provision of patient care.

PATIENT CONTACT: Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:
1.    Practices in accordance with all federal and state regulations, DFCI policies and Joint Commission standards.
2.    Responsible for designated daily operations and/or clinical activities of assigned area.
3.    Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, controlled substances, and investigational medications.
4.    Evaluates all providers’ medication orders for completeness and appropriateness prior to dispensing; consults with providers and nurses to clarify orders as needed.
5.    Performs quality control on medication orders and prepared medications and additional quality control activities as necessary (e.g., refrigerator temperature, compounding logs, hood cleaning, emergency cart, and controlled substance inventory, etc.).
6.    Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing. 
7.    Oversees pharmacy technicians and students as assigned. 
8.    Participates in the training and orientation of newly hired pharmacists and technicians. 
9.    Other duties and projects as assigned.
 

Knowledge, Skills and Abilities:
•    Ability to effectively communicate both orally and in writing.
•    Ability to work effectively as a member of a unit team and cross functional teams both inside and outside of department (i.e. patients, providers, other institutions).    
•    Working knowledge of and ability to use all technology required to perform primary job functions.
•    Ability to prioritize and accept additional responsibilities based on the changing needs of the work setting.
•    Ability to utilize references and/or drug information sources.
•    Ability to resolve typically encountered problems within their scope of practice and to escalate appropriately when needed.
•    Ability to demonstrate critical thinking skills (ability to analyze information objectively and make a reasoned judgement).

Minimum Job Qualifications:
Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy.   3 years of hospital pharmacy, ambulatory care, sterile compounding experience or 5 years retail pharmacy experience with 2 years oncology experience required. Or completion of a PGY1 residency.

License/Certification/Registration Required:
Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.  Some satellite locations require additional licensure.

Supervisory Responsibilities:
None

Patient Contact:
Yes

Special Working Conditions:
Routine, direct exposure to chemotherapeutic agents, biologic agents, investigational agents, gene therapy, potentially dangerous and flammable chemicals.  Potential for sticks or cuts by needles and other sharp items.  Potential for exposure to infectious patients and/or materials.  Rotating shifts required (not open weekends/evenings).

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).