Employment Type:

Shift:

Description:

Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus:
Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports. 
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis:
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

PAR I

Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Patient Access Account Specialist

Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience. 

Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge.  Responsible for analyzing, processing & editing for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately.  Processes payments timely.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Business Support Specialist

As a Business Support Specialist at MercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites. Provides informational services to public, all campus and off-campus sites. Responsible for greeting patients and visitors, providing directions to various areas in the hospital while promoting a positive public image for MercyOne Dubuque Medical Center.

Provides mailing services and meeting room coordination to hospital, medical clinic, and affiliates. Provides system support for all beeper paging. Works under general supervision of Business Support Services Director/Coordinator.

ESSENTIAL FUNCTIONS

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne’s Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

• Performs other duties consistent with purpose of job as directed.

• Receives and routes incoming telephone calls by operating the SPOK Console quickly and efficiently per established protocol.

• Performs page requests and initiates security calls by operating the hospital public address system, Motorola pagers, and security radio.

• Announces all emergency codes via public address system, i.e., STAT calls, ALL CODES, notifying appropriate hospital personnel and/or outside agency personnel for quick response. Monitors all alarm panels including emergency data computer and fire panel and printer and notifies appropriate personnel when an alarm is activated in a timely manner.

MINIMUM QUALIFICATIONS

• High school diploma or GED required. Degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted.

• Previous experience in direct customer relations/communications center preferred.

• Experience within Microsoft O365 (M365 Word, Powerpoint, Excel, Teams, Edge) and Internet.

Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Medical Center.

Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)

Must have ability to interact with associates, physicians, visitors and patients consistent with MercyOne’s Mission & Values, Mercy’s Model of Caring, which includes the Caring Model Principles and the Guiding Behaviors, and Trinity Health’s Code of Conduct.

Must have excellent written and verbal communication skills with the ability to relate to people across all levels & diverse backgrounds; ability to handle interactions with discretion, tact & courtesy.

Ability to adapt to constant interruptions and handle critical response situations in a CALM, ORDERLY MANNER.

Ability to quickly and accurately recognize names and numbers in various department databases.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Evening Shift

Description:

Position Purpose:

Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area.

What you will Do:

• Gathers patient demographic and financial information. Obtains appropriate signatures.
• Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor.
• Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents.
• Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver).
• Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins.
• Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.).
• Pre-register all scheduled tests.
• Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy.

Hours/Schedule:

.6 FTE; 24 hours per pay period; 2nd Shift; includes a weekend rotation.

Minimum Qualifications:

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.
• Completion of Medical Secretary program or other general office training preferred.
• One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred.
• Strong computer skills, Windows experience. Database software, mainframe information systems.
• Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.
• Ability to work with diverse groups of people and to work under pressure.

Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Personalized health insurance plans including dental and vision.
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Evening Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Join the MercyOne Family! We are looking to hire a Patient Care Tech

As a patient care tech at MercyOne, you will participate in the provision of safe, quality patient care as delegated by the Registered Nurse through support of standards and philosophies of Genesis Medical Center. Provides assistance to nursing staff and physicians in various patient care and non-patient care activities. Performs tasks in a caring and efficient manner that supports customer service and assists with department related housekeeping, and supply/equipment/facility maintenance tasks.

Position Title:Patient Care Tech

Department: Medical/Pulmonary Unit

Schedule:

• 2nd shift (3pm-11:30pm)
• Part Time .2 (8 hours a week)
• Rotating Weekends
• Rotating Holidays

General Requirements

• No experience required
• Special Training: Basic Life Support

Education:

• High School diploma/GED or equivalent experience

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS:

• Responsible for coding and abstracting patients’ records for professional billing.
• Reviews patient medical records retrospectively and concurrently for the coding and sequencing of diagnoses and procedures for reimbursement purposes.
• Interacts and assists with coding requests and questions from billers.
• Serves as a resource for difficult coding questions and assists with insurance denials for correction and re-filing.
• Makes process improvement recommendations to management as identified, specifically related to registration and charge posting.
• Performs in compliance with federal, state, insurance industry regulations.
• Follows established hospital policies concerning corporate compliance.
• Keeps abreast of insurance carrier rules and changes by participating in carrier specific and MCI education opportunities.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or GED required.
• One to two years post high school education preferred.
• A minimum of two years current experience with ICDM 9, CPT coding, and health insurance provider rules and regulations required.
• Coding Certification required.
• Knowledge of anatomy and physiology and medical terminology required.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Knowledge of physician EM coding desired
• Working knowledge of computer information systems required.
• Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance department image.
• Must be a self-starter and able to work independently and make appropriate decisions within hospital and departmental guidelines with little assistance from Manager.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne New Hampton Medical Center, IA

START DATE: Flexible

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,556

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Day Shift

Description:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne New Hampton Medical Center, IA

START DATE: Flexible

WEEKS: 13

HOURS: 3x12

SHIFT: Day

GROSS WEEKLY RATE: $2,376

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Patient Care Technician.

As a Patient Care Technician at MercyOne, you will be support the professional clinical staff by providing direct patient care and performing studies and tests as assigned. These duties may vary by shift or may be unit-specific.

Schedule:

• 12-hours Days 7:00 AM – 7:30 PM; rotating weekends and holidays

General Requirements:

• Delivers assigned patient care and treatment as delegated by an RN or LPN.
• Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.
• Responds to patient calls and anticipates patient needs. Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.
• Calculates intake and output (excluding IVs). Measures vital signs. Performs bedside blood glucose testing. Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.
• Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).
• Performs post-mortem care.
• Sets up equipment and supplies for procedures. Prepares patients and rooms for procedures, admissions, and transfers. Discharges patients from the system.
• Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.
• Collects and labels specimens.
• Sets up, operates, and maintains selected pieces of equipment.

Education:

• Must be 16 years of age.
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Join the MercyOne Family! We are looking to hire a Patient Care Assistant!

As aPatient Care Assistant at MercyOne, you will work collaboratively with the health care team to provide outcome/goal-based patient care. Observes and reports the patient’s response and progress to interventions. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Schedule:

• Full time, 0.9 FTE (36 hours per week)
• Night shift 7:00pm - 7:00am
• Weekend and holiday rotation required

General Requirements:

• Supports the team in identifying patient needs and implementing the outcome/goal-based plan of care.
• Assists the patient care team in the delivery of care.
• Communicates relevant clinical information to others to optimize patient outcomes/goals.
• Performs unit-based functions as assigned

Education:

Verification (by transcript or certification) of successful completion of one of the following:

• Nurse Aide I Course
• Nursing Fundamentals Course
• Nurse Aid Competency Test
• Successful completion of the Trinity Nursing Assistant Program (TNAP)
• Successful completion of the Competency Test, Iowa Emergency Medical Technician Certification
• Nurse Aide II - Advanced Course is preferred and may be provided post-hire.

Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

SIGN ON BONUS!!!! Starting at $10,000!

Full Time, Days, Ortho Neuro Registered Nurse

Join the MercyOne Ortho Neuro Family!

As a Registered Nurse at MercyOne, you play a critical role in providing outcome-based patient care through assessment, planning, implementation, and evaluation. You build meaningful relationships with patients and their families, serving as their advocate while collaborating interdepartmentally with physicians and other team members to ensure comprehensive care. By supervising and coordinating the efforts of LPNs, Patient Care Assistants, and other nursing staff, you help patients progress in their recovery, revising care plans as needed. Your work reflects MercyOne's commitment to evidence-based practice and adherence to its Mission, Vision, and Values.

Schedule:

• 36 hours per week
• 12 hour shifts
• 6:45 am to 7:15 pm
• Every third holiday and weekend rotation

Education:

• Associate degree required, BSN preferred.
• Current Iowa RN license, BLS, Mandatory Reporter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

At MercyOne Genesis Medical Group, we are dedicated to providing a medical home with high quality care where the focus is on you and your family’s health. We are the largest medical group in the Quad-Cities providing our community care where it wants it and care when it needs it.

MercyOne Genesis Davenport Pediatrics Care

From skinned knees to sports physicals, flu shots to strep throat tests, MercyOne Genesis Davenport Pediatrics Care has expert providers ready to treat your child.

A pediatrician is the first point of contact for routine immunizations and screenings as well as more complex medical conditions. MercyOne Genesis Davenport Pediatrics Care providers can diagnose and treat many common concerns or navigate you to a specialist if needed.

MercyOne Genesis Davenport Pediatrics Care has Saturday appointments available and is conveniently located within MercyOne Genesis Davenport Healthplex.

Services

• Wellness checks

• Development screening

• Immunizations

• Acute care

• Mental health support by licensed social worker

Want to learn more about MercyOne Genesis Davenport Pediatrics Care? Click here: MercyOne Genesis Davenport Pediatrics Care | MercyOne

Join the MercyOne Family! We are looking to hire a Registered Nurse in MercyOne Genesis Davenport Pediatrics Care!

As a Registered Nurse at MercyOne, you will provide patient care in outpatient settings and are responsible for delivering safe, effective, and evidence-based patient care through assessment, planning, implementation, and evaluation. They coordinate care provided by other clinical staff, support patient and family education, and ensure communication across healthcare teams. They are accountable for clinical standards and may operate with minimal supervision.

Schedule:

• Full time 32 hours
• Tuesday-Friday 8-5
• No holidays or weekends

General Requirements:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Plans, assesses, intervenes, and provides direct patient care using critical thinking and nursing processes (assessment, planning, implementation, evaluation).
• Performs comprehensive patient assessments (physical, psychosocial, nutritional, functional, safety, spiritual, cultural, educational). Makes nursing decisions based on patient status and care needs.
• Administers medications and treatments safely via multiple routes (oral, IM, SC, ID, IV, inhalation, topical, ocular, optic, sublingual, nasal) and documents accordingly.
• Performs nursing care, lab and diagnostic tests, specimen collection, phlebotomy, and limited radiology procedures following policies and universal precautions.
• Assists providers with patient care, phone/mail/fax communications, scheduling, consents, admissions, referrals, and outpatient procedures.
• Communicates and collaborates with physicians, staff, patients, families, and interdisciplinary team members regarding care plans and patient needs.
• Educates patients, families, and clinical staff on treatments, medications, test preparation, discharge, and health maintenance; documents education and evaluates understanding.
• Participates in staff meetings, committees, quality improvement, risk management, and performance improvement projects.
• Maintains documentation accuracy and completeness in EMR: assessments, vitals, symptoms, treatments, medications, education, charges, lab results, histories, and consults.
• Maintains and monitors supplies, equipment, medication stock, and office machines; follows maintenance and quality control protocols; reports malfunctions.
• Recognizes and responds appropriately to urgent/emergency patient needs and initiates emergency procedures.
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Education:

• Must be comfortable operating in a collaborative, shared leadership environment.
• Active RN License in the state of Iowa; Licensure from other states may be required based on location. Compact State License acceptable where applicable.
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people in a collaborative, shared leadership environment.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Completion of specialty classes or proof of other certifications required for some roles.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Department Support Assistant.

As a Department Support Assistant at MercyOne, performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments.

Schedule:

• 12-hour shifts; Wednesday nights 7:00 PM - 7:30 AM; Friday days 7:00 AM - 7:30 PM

General Requirements:

• Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Minimum Requirements:

• Must be at least 16 years of age.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description

Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines

Join the MercyOne Family! We are looking to hire a Department Support Assistant.

As a Department Support Assistant at MercyOne, performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments.

Schedule:

• PRN; shifts and hours may vary

General Requirements:

• Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Minimum Requirements:

• Must be at least 16 years of age.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Night Shift

Description:

Posting Job Description

Join the MercyOne Family! We are looking to hire a NICU RN!

Night shift is 3p-3a

The Waterloo Birth Center consists of labor & delivery, postpartum care, and a Level III NICU. We are a 23 bed unit, with 19 of those rooms being large LDRP that allow for families to stay in one room for the entire stay. We have a two room OR suites for patients needing a c-section. We are one of a very few integrated neonatal intensive care units in the nation. Our NICU infants remain in the LDRP room with the family. This allows for true family centered care and bonding while both recover after delivery. We are blessed with a team of providers that consist of OBGYN doctors and midwives. We have a below average primary c-section rate and a high VBAC success rate.

As a Level III NICU, we provide care to infants 28+ weeks gestation. We also have a NICU transport team that typically will help transport infants from smaller hospitals to our NICU when a higher level of care is needed.

As a NICU RN at MercyOne, you will provide specialized, evidence-based, and outcome-focused care to critically ill and premature newborns in a dynamic and supportive environment. Using advanced critical thinking and neonatal expertise, you will assess, plan, implement, and evaluate individualized care while supervising and coordinating the NICU nursing team.

You will collaborate with neonatologists, pediatric specialists, families, and other healthcare professionals to ensure clear communication and optimal outcomes for vulnerable newborns. By conducting thorough assessments, identifying patient needs, and developing goal-oriented care plans, you will support neonates through critical stages of growth and development. Your ability to monitor and respond to complex conditions, provide family education, and adjust care plans as needed will help ensure the best possible outcomes for every newborn in your care.

Education:

Associate degree required, BSN preferred. No prior experience required. Current Iowa RN license, BLS, Mandatory Reporter. NRP. ALCS

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Nurse Practitioner / Physician Assistant – Breast Center

Waterloo & Cedar Falls, Iowa | MercyOne

NEW: Outpatient Breast Health APP Opportunity | Minimal Call | Strong Work-Life Balance

MercyOne Northeast Iowa is actively recruiting a Nurse Practitioner or Physician Assistant to join our growing Breast Center in Waterloo, Iowa. This is a unique opportunity to practice in a specialty-focused, multidisciplinary environment supporting patients across the full continuum of breast health.

Why This Role Stands Out (Top Candidate Search Keywords)

• Breast Health | Women’s Health | Oncology APP
• Outpatient NP/PA Opportunity
• Minimal Call + Weekday Schedule
• Multidisciplinary Care Team
• New Grad Friendly with Mentorship

Position Highlights

• 100% outpatient Breast Center practice
• Monday–Friday schedule (no weekends)
• Minimal to no call responsibilities
• Work alongside breast surgeons, radiology, oncology, and nurse navigators
• Manage patients from screening through survivorship
• Strong onboarding + mentorship program
• Ideal for APPs interested in oncology, surgery, or women’s health

Clinical Responsibilities

• Conduct new patient visits, follow-ups, and high-risk breast assessments
• Review and communicate mammography, imaging, and biopsy results
• Provide education and counseling on breast conditions and treatment options
• Coordinate care with imaging, surgery, oncology, and genetics
• Support pre/post-procedure care and survivorship planning

Qualifications

• NP (FNP or AGNP) or PA-C certification
• Eligible for Iowa licensure
• Interest or experience in:Breast HealthWomen’s HealthOncology or Surgery
• New graduates welcome with relevant clinical exposure

Compensation & Benefits

• Competitive base salary + incentives
• Sign-on bonus + relocation assistance
• Full benefits package:Health, Dental, VisionRetirement with matchCME allowance + paid time offMalpractice with tail

Location: Waterloo & Cedar Falls, IA

• Top-rated Midwest communities with low cost of living
• Home to the University of Northern Iowa
• Family-friendly with excellent schools
• Trails, parks, and outdoor recreation
• Easy access to Des Moines, Cedar Rapids, and Minneapolis

About MercyOne

MercyOne is one of Iowa’s largest healthcare systems, offering a physician- and provider-led culture focused on quality, compassion, and community care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.