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Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current licensed practical nursing (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV therapy credentials.

Knowledge Skills and Abilities (KSAs

• Excellent organizational and time management skills and self directed and demonstrate good judgement.

• Good interpersonal and delegation skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

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Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Position Purpose:

The Patient Logistics Access Specialist serves as the first point of contact for all incoming transfer and admission requests to MercyOne Health Ministries. This role is responsible for initiating the transfer workflow by capturing accurate patient demographics, referral details, presenting concerns, and key operational information needed to support timely clinical review. As the central communications entry point, the Access Specialist ensures calls are efficiently routed to the appropriate Patient Logistics Clinician, RN, or operational partner while maintaining a high level of customer service and professionalism.

Working within established protocols, regulatory requirements, and documentation standards, the Access Specialist manages multi-line call activity, supports real-time capacity navigation, and assists with coordination between referring facilities, receiving units, transport teams, and internal stakeholders. Although non‑clinical, this role is essential to maintaining EMTALA‑sensitive documentation accuracy, minimizing delays in patient movement, and supporting the safe and efficient flow of information across the health system.

Through strong communication, exceptional attention to detail, and reliable execution of administrative and operational tasks, the Patient Logistics Access Specialist directly contributes to patient safety, system throughput, resource stewardship, and the overall performance of the MercyOne Patient Logistics Center.

What you will do:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Serves as the first point of contact for all incoming transfer, admission, and consultation requests, ensuring calls are answered promptly and routed correctly.
• Collects and verifies accurate demographic, referral, and operational information from sending facilities, EMS agencies, and providers to initiate the transfer workflow.
• Manages multi-line phone activity efficiently, prioritizing calls and minimizing delays to support safe and timely patient transitions.
• Documents all call details and required information in electronic health records and transfer management systems with accuracy, completeness, and regulatory awareness.
• Routes calls and essential information to the appropriate Patient Logistics Clinician (Paramedic/EMT), RN, Charge RN, or operational team member based on established protocols.
• Supports EMTALA‑sensitive processes by ensuring complete and timely intake documentation and escalating immediately when red flags or special circumstances arise.
• Coordinates non-clinical aspects of transport logistics, including contacting EMS agencies, confirming availability, monitoring ETA updates, and communicating status changes.

Hours/Schedule:

• Part time - 0700-1900 with rotating shifts.

Minimum Qualifications:

• Health care experience required.
• High school diploma or GED required.
• Associate’s Degree or equal experience preferred.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

The Nursing Director is a licensed registered nurse (RN) accountable for leading, managing & advancing people, processes & / or programs that support direct or indirect patient care. The ND promotes & advocates for patients, nurses / colleagues & the practice of nursing as defined by clinical area (s) of expertise & assignment.

Essential Functions:

• Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions.

• Our Trinity Health Culture:Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

• Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area. Supports safety by adhering to standards & acting as a champion role model. Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.

• Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).

• Professional Leadership Practice:Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare.

Minimum Qualifications:

• Graduation from an accredited school of nursing and bachelor’s degree is required. Master’s degree is required within five (5) years of hire, with continuous enrollment in a relevant graduate program documented. Current Iowa RN license, (MercyOne Genesis - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.) Three (3) to five (5) years of clinical nursing experience is required. Relevant supervisory experience required. Basic Life Support (BLS) is required within three (3) months of hire. Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire. Specialty practice certification is preferred. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must be able to travel to the various MercyOne/Trinity Health sites as needed. Must possess the ability to comply with MercyOne and Trinity Health policies and procedures.

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs

• Education reimbursement

• Personalized health insurance plans (including dental and vision)

• PTO

• Long- and short-term leave

• Retirement planning

• Life insurance coverage

Ministry/Facility Information:

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Join the MercyOne Family! We are looking to hire a Nurse Assistant!

As a Nurse Assistant at MercyOne, the Nurse Assistant (NA) is a member of the MercyOne Dubuque/Dyersville Medical Center healthcare team and is under the direct supervision of a registered professional nurse. NAs provide holistic, compassionate, individualized, and effective patient care by assisting the patient with activities of daily living. Nurse Assistant (NA) also provide other physical, emotional, and spiritual needs consistent with the Mission of MercyOne, Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.

Schedule:

• Full time, 0.9 FTE (36 hours per week)
• Night shift hours 6:00pm - 6:30am
• Every third weekend and holiday rotation

General Requirements:

All Nurse Assistants (other than Senior Care):

• Must be at least 16 years of age, Child labor laws are applicable to all minors under the age of 18. May be required to be 18 years of age in some area.
• Must meet at least oneof the following requirements:Be active on the Iowa registry (required for long term care nurse assistants in Iowa, and nurse assistants who work in Illinois or Wisconsin are required to be on their respective state’s registry)Show proof of completion of 75-hour CNA courseShow proof of EMT CertificationShow proof of formally holding (and completed training for) a medical occupation specialty from the military (current or former)
• High school diploma or GED equivalent preferred.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Senior Care Nurse Assistant:

• Must be at least 16 years of age, Child labor laws are applicable to all minors under the age of 18. May required to be 18 years of age in some area.
• Certification in a 75-hour CNA certification program required and be active on the Iowa registry (required for long-term care nurse assistant in Iowa).
• High school diploma or GED equivalent preferred.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

nd Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Join the MercyOne Family! We are looking to hire a Physical Therapy Aide/Receptionist!

As a Physical Therapy Aide/Receptionistyou will be responsible for scheduling of patients in their respective work areas, assisting with determining staffing needs to provide adequate patient care, verifying and completing insurance requirements, admitting patients, and communicating with patients and other health professionals to obtain needed information.

Schedule:

• PRN (0.0 FTE); Hours and shift will vary
• Works 8-9 hour days Monday through Friday, with 1 day off per pay period

General Requirements:

• Must be able to put patients at ease and make them comfortable.
• Must be able to give clear instructions and work with minimal direct supervision.
• Must possess excellent interpersonal relationship and communication skills.
• Must be able to plan day-to-day activities and to work with minimal direct supervision.
• Must be competent in providing clinical care to the patient population described in the department’s description of services section of the policy manual.
• Must be able to perform basic clerical duties including filing, phone and record keeping.
• Demonstrates and promotes customer satisfaction.
• Communicates with patient by phone and in person to gather required information to accurately schedule the patient
• Ensures completion of correct paperwork for patient care
• Communicates with insurance companies to ensure authorizations and coverage are in place
• Communicates with healthcare providers to gather needed information for treatment of the patient (prescriptions, office notes, multi-disciplinary plans)
• Communicates and is first contact for patients and staff about therapy services and programming
• Uses computer for scheduling programs, registrations, use of word and excel, and EMR.
• Proficient with phone, fax, scanning
• Performs other duties as assigned

Education:

• High school diploma required
• Office and computer experience required
• Experience in a health care setting preferred
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter.
• Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter
• Possesses excellent computer skills and ability to learn multiple computer programs that may include: Mercy admitting and billing programs, electronic medical records, insurance websites, and Microsoft office.
• Possesses excellent communication skills in person and on the phone and deals frequently with protected health information. Must be able to communicate with customers experiencing pain, high stress, or dissatisfaction in a calm manner. Communicates clearly and effectively with other members of the healthcare team.
• Able to learn multiple insurances and carry out requirements for each.
• Admits patients into the Mercy system gathering needed information to complete process with consistent accuracy and provides explanation to patients
• Understands relevant healthcare topics related to patient's delivery of care and paperwork and is able to provide basic education to patients
• Works with frequent interruptions and competing tasks. Must possess strong ability to process information, prioritize and provide direction to staff including staff in aide role.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Full Time

Day Shift

40 hours weekly

Position Purpose:

The Quality Assurance/Infection Prevention Nurse is responsible for coordinating the Quality Improvement program for hospital nursing and Infection Prevention Programs related to the hospital and clinic under guidelines established by the Quality Improvement and Infection Prevention Committees in collaboration with MercyOne North Iowa. The Quality Assurance/Infection Prevention Nurse will provide support and input to leadership, related to regulatory requirements of state and federal governing agencies as appropriate. He/She will assist personnel in a collaborative effort to foster continuous quality improvement by integrating the quality assessment and improvement initiatives throughout the organization.

What you will Do:

• Acts as a consultant to nursing colleagues and other health care professionals, providing clinical expertise and recommendations to nurses, medical staff, multidisciplinary health care providers, patients/patient representatives, and families when needed.
• Serves as a resource and works with department leaders and staff in a collaborative effort to identify processes in need of improvement, assists in the development of plans of action to evaluate efficacy of change and continuous quality improvement, integrating quality assessment and improvement throughout the organization.
• Abstracts patient and clinical information from the medical record and enters into a variety of databases for the purpose of demonstrating compliance with regulatory standards and quality indicators specific to quality of care delivery.
• Performs data collection requiring complex decision-making as needed for clinical transformation teams.
• Demonstrates proficiency in data submission software and other computer applications used to support department and organization initiatives and retrieves data upon request.
• Assists in the design of data collection tools and methods, coordinates complex data collection and collation process.

Minimum Qualifications:

Education:

• -Graduate of a school of nursing.
• -Bachelor's degree in nursing required. ** If the qualified candidate does not have a BSN, there must be a commitment to complete a BSN program within five years from start date, in the role.
• -Currently licensed to practice as a registered nurse in Iowa.
• -Certification through the Certification Board for Infection Control (CBIC) is highly recommended.

Experience:

-Minimum of 5 years of registered nursing experience.

Special Skills and Competencies - Preferred:

• Strong computer skills including Word, Excel, Power Point, and with electronic health records
• Detail oriented
• Basic knowledge/skills working with data systems and CQI.
• Ability to work independently in analyzing data, exercising judgment using critical thinking skills and abilities to arrive at conclusions. High degree of initiative and evidence based, clinical judgement.
• Ability to establish and maintain good working relationships
• Demonstrated ability to operate in a collaborative, shared leadership environment.
• Excellent communication skills including public speaking, presentation and writing skills while being tactful and effective both verbally and in writing.
• Ability to work under time pressure.
• Able to set and organize own work priorities and adapt to them as they change.
• Able to be involved in multiple projects simultaneously and succeed under an environment of competing priorities.
• Ability to work flexible hours.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Join the MercyOne Family! We are looking to hire a Patient Care Assistant!

As aPatient Care Assistant at MercyOne, you will work collaboratively with the health care team to provide outcome/goal-based patient care. Observes and reports the patient’s response and progress to interventions. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Schedule:

• Full time, 0.9 FTE (36 hours per week)
• Night shift 7:00pm - 7:00am
• Weekend and holiday rotation required

General Requirements:

• Supports the team in identifying patient needs and implementing the outcome/goal-based plan of care.
• Assists the patient care team in the delivery of care.
• Communicates relevant clinical information to others to optimize patient outcomes/goals.
• Performs unit-based functions as assigned

Education:

Verification (by transcript or certification) of successful completion of one of the following:

• Nurse Aide I Course
• Nursing Fundamentals Course
• Nurse Aid Competency Test
• Successful completion of the Trinity Nursing Assistant Program (TNAP)
• Successful completion of the Competency Test, Iowa Emergency Medical Technician Certification
• Nurse Aide II - Advanced Course is preferred and may be provided post-hire.

Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Medical Staff Coordinator

As a Medical Staff Coordinator at MercyOne, you will play a critical role in ensuring the efficient and compliant operation of the medical staff services department. This position involves aiding with the credentialing and privileging process for all medical staff, advanced practice practitioners, and allied health professionals for multiple MercyOne hospitals, maintaining strict adherence to regulatory and accreditation standards, and fostering positive relationships between the medical staff, hospital administration, and health system credentials verification organization.

General Requirments:

• Coordinates medical staff services functions for an assigned group of MercyOne hospitals and affiliated critical access hospitals.

• Ensures credentialing and privileging compliance with all relevant regulations, including medical staff bylaws, Joint Commission, NCQA, CMS, and state and federal regulations.

• Maintains the credentialing database with accurate and current provider information.

• Collects appropriate privileging documentation for the requested privileges.

• Facilitates and documents any required education for the requested privileges, such as sedation testing.

• Prepares files and routes them to the appropriate clinical leaders for credentials review and approval.

• Provides administrative support and guidance to medical staff leadership, committees, and departments.

• Maintains a collaborative relationship with the health system credentials verification organization (CVO).

• Maintains department confidentiality, limiting access to credentialing files, committee minutes, and related discussions to necessary parties.

• Assists in preparing the organization for accreditation and licensing surveys related to medical staff functions. .

Education:

• Minimum of 1 year in a medical staff services or credentialing role. High school diploma or GED equivalent required, Associate’s degree preferred.

• Certification: Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Dubuque

Dubuque, located right on the Mississippi river, is known for its historic charm and has a cost of living approximately 12% below the U.S. average. The Dubuque Community School District is highly regarded, and the city offers private schools plus colleges like Loras College and Clarke University. Families enjoy cultural attractions such as the National Mississippi River Museum, arts festivals and an abundance of parks and trails.

As the region’s leading hospital, MercyOne Dubuque Medical Center offers the only Level II NICU and the most comprehensive cardiology center in the tri‑state area. It holds Magnet designation (fifth consecutive cycle), CMS 5‑star quality rating and national recognition including Fortune/IBM Watson’s 100 Top Hospitals. It’s a Wellmark Blue Distinction Center+ for maternity and earns American Heart Association awards — Stroke Gold Plus, Mission: Lifeline NSTEMI and STEMI Gold. It recently celebrated 100 years of American Heart Association membership.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Join the MercyOne Family! We are looking to hire a Medical Staff Coordinator

As a Medical Staff Coordinator at MercyOne, you will play a critical role in ensuring the efficient and compliant operation of the medical staff services department. This position involves aiding with the credentialing and privileging process for all medical staff, advanced practice practitioners, and allied health professionals for multiple MercyOne hospitals, maintaining strict adherence to regulatory and accreditation standards, and fostering positive relationships between the medical staff, hospital administration, and health system credentials verification organization.

General Requirments:

• Coordinates medical staff services functions for an assigned group of MercyOne hospitals and affiliated critical access hospitals.

• Ensures credentialing and privileging compliance with all relevant regulations, including medical staff bylaws, Joint Commission, NCQA, CMS, and state and federal regulations.

• Maintains the credentialing database with accurate and current provider information.

• Collects appropriate privileging documentation for the requested privileges.

• Facilitates and documents any required education for the requested privileges, such as sedation testing.

• Prepares files and routes them to the appropriate clinical leaders for credentials review and approval.

• Provides administrative support and guidance to medical staff leadership, committees, and departments.

• Maintains a collaborative relationship with the health system credentials verification organization (CVO).

• Maintains department confidentiality, limiting access to credentialing files, committee minutes, and related discussions to necessary parties.

• Assists in preparing the organization for accreditation and licensing surveys related to medical staff functions. .

Education:

• Minimum of 1 year in a medical staff services or credentialing role. High school diploma or GED equivalent required, Associate’s degree preferred.

• Certification: Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Licensed Independent Social Worker - MercyOne Genesis - Integrated Healthcare - Davenport Health Plaza

Our Practice

MercyOne Genesis Psychology Associates was one of the largest private practices in the Quad-cities area. After being acquired by Genesis Health System now MercyOne Genesis, we now benefit from the best of both worlds- the independence and control of a private practice, with the resources and stability of a large health system. Our providers enjoy flexible scheduling and maintain healthy work-life balance with 8-5pm workdays with no nights or weekends. We take pride in being a supportive and collaborative multi-disciplinary team with a reputation for excellence within our community. We offer a full array of supportive services to free practitioners of billing, scheduling, credentialing, and other practice demands. Generous continuing education stipends support providers who wish to travel to state, regional, and national conferences.

Our Health System

We are proud of our affiliation with MercyOne Genesis and its 150-year heritage to our local community. MercyOne Genesis serves over 700,000 residents in a 17 county, bi-state region with five hospitals. Our affiliation ensures that providers never worry about referrals and can develop practices that reflect their practice interests and specialties. Additionally, it allows us to offer competitive compensation packages and practice amenities that allow providers to focus on their patients, not all the tedious logistics of a practice.

Our little, big city

The Quad-Cities has a lot to offer. Our culturally diverse community has a growing economy with many new restaurants and businesses. This community provides many of the perks of a big city without traffic jams and needing to make reservations weeks in advance. There are ample opportunities whether your interests pertain to the arts, nature, music, or sports. Our area has strong school systems and many local attractions for families. Our cost of living is generally one of the best places in the U.S.

What we offer

• Competitive Compensation

• Flexible scheduling with no nights or weekends

• Work with the Primary Care team at our Davenport, IA Health Plaza to provide continuum of care for the patients onsite

• Annual CME stipend

• Health benefits including dental, vision, retirement, and liability insurance.

Iowa License Required. And able to practice independently.

If interested, please send CV to Angie Stierwalt - Physician Recruiter

[email protected]

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Licensed Independent Social Worker - MercyOne Genesis - Integrated Healthcare - Bettendorf Health Plaza

Our Practice

MercyOne Genesis Psychology Associates was one of the largest private practices in the Quad-cities area. After being acquired by Genesis Health System now MercyOne Genesis, we now benefit from the best of both worlds- the independence and control of a private practice, with the resources and stability of a large health system. Our providers enjoy flexible scheduling and maintain healthy work-life balance with 8-5pm workdays with no nights or weekends. We take pride in being a supportive and collaborative multi-disciplinary team with a reputation for excellence within our community. We offer a full array of supportive services to free practitioners of billing, scheduling, credentialing, and other practice demands. Generous continuing education stipends support providers who wish to travel to state, regional, and national conferences.

Our Health System

We are proud of our affiliation with MercyOne Genesis and its 150-year heritage to our local community. MercyOne Genesis serves over 700,000 residents in a 17 county, bi-state region with five hospitals. Our affiliation ensures that providers never worry about referrals and can develop practices that reflect their practice interests and specialties. Additionally, it allows us to offer competitive compensation packages and practice amenities that allow providers to focus on their patients, not all the tedious logistics of a practice.

Our little, big city

The Quad-Cities has a lot to offer. Our culturally diverse community has a growing economy with many new restaurants and businesses. This community provides many of the perks of a big city without traffic jams and needing to make reservations weeks in advance. There are ample opportunities whether your interests pertain to the arts, nature, music, or sports. Our area has strong school systems and many local attractions for families. Our cost of living is generally one of the best places in the U.S.

What we offer

• Competitive Compensation

• Flexible scheduling with no nights or weekends

• Work with the Primary Care team at our Bettendorf, IA Health Plaza to provide continuum of care for the patients onsite

• Annual CME stipend

• Health benefits including dental, vision, retirement, and liability insurance.

Iowa License Required. And able to practice independently.

If interested, please send CV to

Jessica Montanez - Physician Recruiter

[email protected]

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Licensed Independent Social Worker - MercyOne Genesis - Integrated Healthcare - Davenport Health Plaza

Our Practice

MercyOne Genesis Psychology Associates was one of the largest private practices in the Quad-cities area. After being acquired by Genesis Health System now MercyOne Genesis, we now benefit from the best of both worlds- the independence and control of a private practice, with the resources and stability of a large health system. Our providers enjoy flexible scheduling and maintain healthy work-life balance with 8-5pm workdays with no nights or weekends. We take pride in being a supportive and collaborative multi-disciplinary team with a reputation for excellence within our community. We offer a full array of supportive services to free practitioners of billing, scheduling, credentialing, and other practice demands. Generous continuing education stipends support providers who wish to travel to state, regional, and national conferences.

Our Health System

We are proud of our affiliation with MercyOne Genesis and its 150-year heritage to our local community. MercyOne Genesis serves over 700,000 residents in a 17 county, bi-state region with five hospitals. Our affiliation ensures that providers never worry about referrals and can develop practices that reflect their practice interests and specialties. Additionally, it allows us to offer competitive compensation packages and practice amenities that allow providers to focus on their patients, not all the tedious logistics of a practice.

Our little, big city

The Quad-Cities has a lot to offer. Our culturally diverse community has a growing economy with many new restaurants and businesses. This community provides many of the perks of a big city without traffic jams and needing to make reservations weeks in advance. There are ample opportunities whether your interests pertain to the arts, nature, music, or sports. Our area has strong school systems and many local attractions for families. Our cost of living is generally one of the best places in the U.S.

What we offer

• Competitive Compensation

• Flexible scheduling with no nights or weekends

• Work with the Primary Care team at our Davenport, IA Health Plaza to provide continuum of care for the patients onsite

• Annual CME stipend

• Health benefits including dental, vision, retirement, and liability insurance.

Iowa License Required. And able to practice independently.

If interested, please send CV to

Jessica Montanez - Physician Recruiter

[email protected]

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Tite:

Clinic Clerical Lead

Position Purpose:

This position is responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments, scheduling, patient registrations, and medical records, while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as coordinating billing, handling patient inquiries, verifying insurance, and managing special projects. The lead serves as a resource for staff, provides direction in the absence of the manager, and ensures adherence to performance expectations and operational policies. 

Hours:

Full Time; 40 hours/week

Shifts length 8 hours

Job Duties:

• Knows, understands, incorporates,and demonstrates theTrinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Optimizes clinicoperations, assisting withpatient registration, billing, demographics, code scanning, denials, and collections.

• Oversees staff scheduling, onboarding, andeducation. Assists withpayroll, timekeeping, and performance management

• Recognizes and addresses issues,improving clinic flowand ensuring quality patient care. Responds to patient inquiries. 

• Actively participates inmeetings, leads huddles,ensuring adherence to safety, infection control, and departmental policies. 

Minimum Qualifications:

• Must be comfortable operating in a collaborative, shared leadershipenvironment.  

• Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieuof Associate’s degree.  

• Must have a minimum of 2 years of prior related experience in a medical office orhealthcare setting.  

• Proof of completion of Mandatory Reporter abuse training specific topopulation served withinthree (3) months of hire. 

• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Tite:

Clinic Office Lead

Position Purpose:

This position is responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments, scheduling, patient registrations, and medical records, while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as coordinating billing, handling patient inquiries, verifying insurance, and managing special projects. The lead serves as a resource for staff, provides direction in the absence of the manager, and ensures adherence to performance expectations and operational policies. 

Hours:

Full Time; 40 hours/week

Shifts length 9.5 hours

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.

• Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management

• Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries. 

• Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies. 

Minimum Qualifications:

• Must be comfortable operating in a collaborative, shared leadership environment.  

• Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieu of Associate’s degree.  

• Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.  

• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. 

• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Responsible for the people and the processes in the Client Services, Phlebotomy, and the CoVid Collection site; maintaining all standards established by the Department of Laboratory. This includes orientation and development of colleagues, directing colleagues in daily work assignments to ensure customer’s needs are met and standard work processes are followed, section budgets are maintained, continuous quality improvement is executed, and the Client Services and Phlebotomy colleagues are following safety practices.

• Develops an annual operational plan (including scope of service) integrated with MercyOne North Iowa’s strategic plan and related departments operational plans in order to efficiently provide services.
• Develops implements and periodically reviews department/organization policies and procedures that guide and support the provision of services complying with MercyOne North Iowa policies, Joint Commission requirements and federal and state regulations. Maintains current knowledge base of trends, policies, regulatory standards, and legislation and advises administration when pertinent.
• Develops and maintains departmental colleague staffing plan detailing appropriate colleague's classifications and qualifications consistent with the department’s operational plan projected volumes, and other relevant indicators. Participates in annual human resource recruitment and long- term needs. Assures daily colleague staffing adheres to plan.
• Continuously assesses and improves the department’s performance based on, but not limited to the department’s quality plan monitors, process improvement initiatives, patient/colleague's satisfaction data and colleague's safety and injury prevention.
• Performs all duties and responsibilities as outlined in CLIA regulations.
• Interviews and selects qualified colleagues and assures colleagues are appropriately oriented. Continually develops colleagues through competency assessments, in-services and continuing education, and performance appraisal process.
• Develops annual operating and capital budgets, monitors and analyzes ongoing performance and productivity and implements necessary corrective plans.
• Maintains effective inter-departmental communication and cooperation.
• Leads daily colleague huddles and performs daily colleague rounding. Maintain and continue 5S in their department.
• Performs annual performance appraisals on time and in accordance with performance standards and essential job functions of each position. Creates development plan for direct reports. Performs periodic reviews with direct reports.
• Knows each job thoroughly and trains colleagues in section to follow established standard work practices. Monitors/audits for compliance and instructs colleagues when noncompliance occurs.
• Maintains required department confidentiality and abides by HIPPA regulations.
• Ensures appropriate technical consultation to each facility (e.g., regional hospitals, clinics, nursing homes, etc.) providing or utilizing laboratory services. This will include quality assurance, test system evaluation, instrument selection and justification, and cost analysis.
• Maintains contracts for laboratory services with hospital, clinic, nursing home or vendors.
• Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.
• Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs.
• Communicates with and performs duties following the philosophy of MercyOne North Iowa and the Sisters of Mercy reflecting the organization’s Mission, Values, and Guiding Behaviors.
• Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment.
• Performs other responsibilities as requested by Administrative Laboratory Director or Medical Director.

General Requirements:

• Bachelor's in medical technology, clinical laboratory science, or chemical, physical, or biological science degree is required. Educational transcript required for verification.
• MLS/MT (ASCP) registry is required
• Demonstrated competence of four years of experience in applicable section of laboratory, prefer one year at MercyOne North Iowa Medical Center.
• Supervisory education and/or experience preferred.
• Membership and active participation in professional organization is preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Title: Specialist, Nursing Staff Development

Department: Nursing Services Support

Shift: 1st shift

Status: 1.0 (40 hours a week)

Purpose: To facilitate development of a competent staff to improve organizational outcomes. To provides clinical leadership and knowledge in the practice of evidence based nursing to improve patient care, patient care outcomes, and for the delivery of safe patient care. Functions as a leader, educator, consultant, and patient advocate. Key accountabilities include: assessing learning needs related to staff performance; prioritizing learning activities; facilitating the adult learning process; assisting with initiating evidence-based and research projects that directly impact nursing care; facilitating adherence to standards to determine appropriateness and current nursing clinical practice outcomes processes, staff development, and quality management; assisting with development of mechanisms to evaluate learning outcomes; promoting staff personal and professional growth; fostering an environment of excellence which supports clinical knowledge, clinical inquiry, quality, and safety through the integration of relevant

Report To: Chief Nursing Services Officer

Supervisory Responsibility: Direction: The job requires some accountability for scheduling, assigning or coordinating work. Employees check the quality of work and provide guidance, instruction, training and direction to others. Although the job does not require formal or official supervisory responsibility, the incumbent serves as group leader or acts in an informal "assistant supervisory" or "lead" role. In addition, the employee may be expected to provide information or suggestions on human resources matters.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.

Key Relationships: Co-workers/Health System Employees, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others

POSITION SPECIFICATIONS

Education: Master's Degree

Field OF Study: Nursing

Special Training: Certification in Education within 3 years. Licensures/Registration Registered Nurse in Iowa & Illinois

Experience: More than 3 years experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are often difficult or stressful in nature. Contact with others involves complex, detailed and often sensitive topics. The job requires a high degree of interpersonal skills to deal with a range of complicated problem situations.

Working Condition: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 10% or less of their work day.

Possible Exposure to Blood Borne -Yes

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Dubuque, located right on the Mississippi river, is known for its historic charm and has a cost of living approximately 12% below the U.S. average. The Dubuque Community School District is highly regarded, and the city offers private schools plus colleges like Loras College and Clarke University. Families enjoy cultural attractions such as the National Mississippi River Museum, arts festivals and an abundance of parks and trails.

As the region’s leading hospital, MercyOne Dubuque Medical Center offers the only Level II NICU and the most comprehensive cardiology center in the tri‑state area. It holds Magnet designation (fifth consecutive cycle), CMS 5‑star quality rating and national recognition including Fortune/IBM Watson’s 100 Top Hospitals. It’s a Wellmark Blue Distinction Center+ for maternity and earns American Heart Association awards —Stroke Gold Plus, Mission: Lifeline NSTEMI and STEMI Gold. It recently celebrated 100 years of American Heart Association membership.

RN

Pediatrics

Status: .9/FT (36 hours a week)

Shift: Nights

Hours: 6pm-6:30am

As the only Pediatric inpatient unit in the Dubuque area, pediatric staff provide family centered care to pediatric patients up to the age of 18. This includes conducting physical assessments, monitoring and administration of medications, creating care plans and providing relevant patient education. Pediatric staff work closely with physicians, respiratory therapists and laboratory personnel to fulfill each patient’s plan of care.

Working a primarily night position, staff are assigned every third weekend and have an assigned holiday rotation. Working primarily 1800-0630, schedule is otherwise created utilizing self-scheduling with the guidance of the unit based staffing committee.

Pediatric staff will be cross-trained to the Level 2 NICU to take patients admitted to that unit, in addition to crosstraining to care for postpartum couplets. Opportunities to assist in the Emergency Department with pediatric patients as well, including assessments and cares. All Pediatric staff are certified in NRP and PALS onsite, and are also required to be certified in BLS and mandatory reporter.

Full time position in the Birth Center at MercyOne Dubuque Medical Center. Primarily night position; this position is also required to work every third weekend and every third holiday. Care for the laboring patient in addition to postpartum couplets and surgical patients. Will be cross trained to assist in pediatrics during times of high census. Required to become Electronic Fetal Monitor certified within first year, in addition to ACLS and NRP; Mandatory Reporter and BLS also required.

POSITION PURPOSE:

Provides and directs safe, effective, and culturally competent care for women, newborns, and pediatric patients. Utilizes evidence-based practice and critical thinking to assess, plan, implement, and evaluate outcome-based care. Manages a diverse patient population across labor and delivery, postpartum, newborn nursery, pediatrics, and/or pediatric intensive care, with varying levels of acuity. Supervises and coordinates care provided by LPNs, Patient Care Technicians/Assistants, and other team members, while ensuring clear communication with physicians, families, and the interdisciplinary team. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

MINIMUM QUALIFICATIONS:

1. Associate degree in nursing required

2. Bachelor of Science in Nursing (BSN) preferred.

3. Current Iowa RN license, (current Illinois (IL) license if working in IL) required.

4. American Heart Association Basic Life Support (BLS) required.

5. Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.

6. High language, intermediate to high math, high critical thinking ability.

7. Basic computer skills required.

ESSENTIAL FUNCTIONS:

1. Conducts an initial assessment to gather data.

• Makes an initial assessment of new admissions within 30 minutes of the patient’s arrival to the unit.

• Completes all areas of the admission assessment database within 24 hours of admission.

2. Identifies patient problems and develops them into an outcome/goal-based plan of care.

• Initiates the patient problem list and incorporates relevant obstetric, neonatal, or pediatric history into the plan of care.

• Analyzes and interprets assessment data to identify desired outcomes/goals for mother and child.

• Determines nursing interventions to achieve those outcomes/goals.

• Prioritizes care needs for both mother and infant.

• Identifies and makes appropriate referrals (e.g., Lactation Consultant, Social Services, Nutritional Services, Spiritual Care).

3. Implements the outcome/goal-based plan of care

• Assigns and coordinates patient care based on acuity and team member competencies.

• Organizes and prioritizes care for mothers, newborns, and pediatric patients.

• Delegates tasks appropriately to other team members.

• Implements the plan of care including procedures, treatments, physician orders, nursing orders, education plans, and medications.

• Coordinates implementation with Case Manager, Social Worker, and other disciplines.

• Assists in discharge planning, ensuring families have resources for newborn care, breastfeeding support, and pediatric follow-up.

• Uses nursing judgment to determine frequency and components of reassessment.

• Reassesses at regular intervals to monitor maternal recovery and newborn/pediatric progress.

• Documents discharge instructions for mother, infant, and/or caregiver.

4. Evaluates patient progress and revises the plan as needed

• Evaluates maternal and pediatric response(s) to interventions.

• Updates the plan of care based on ongoing reassessments.

• Revises problem list and outcomes/goals as conditions change.

5. Evaluates patient progress and revises the outcome/goal-based plan as needed.

• Evaluates patient response(s) to interventions.

• Review/modifies/revises the outcome-based plan of care based on ongoing reassessments.

• Updates the problem list and outcomes/goals.

6. Communicates relevant clinical information to optimize outcomes

• Communicates maternal and pediatric status to physicians and team members.

• Reports progress toward outcomes/goals and changes in condition promptly.

• Maintains ongoing communication with interdisciplinary team throughout the shift, at handoff, and during transfers.

• Documents completely and accurately per policy.

7. Demonstrates clinical competence

• Utilizes Women & Children-specific policies and procedures to guide practice.

• Ensures medication safety following the “5 Rights.”

• Demonstrates competency in electronic health record systems.

• Processes and implements physician orders accurately.

• Maintains communication with leadership regarding admissions, acuity, and significant events.

• Completes assigned shift duties and resolves discrepancies.

8. Manages fetal and neonatal monitoring when applicable

• Demonstrates competency in interpreting fetal heart tracings and neonatal vital signs.

• Responds appropriately to changes in maternal or neonatal condition.

• Provides interventions for obstetric or neonatal emergencies.

• Serves as a resource for other hospital services and participates in quality improvement initiatives.

9. Provides age-appropriate care based on principles of growth and development

• Collects, analyzes, and applies age-specific data for newborns, children, and adolescents.

• Performs tasks and uses equipment in an age-appropriate manner.

• Communicates effectively with patients and families at their developmental level.

10. Adheres to safety and infection control standards

• Attends required safety programs.

• Uses appropriate PPE consistently.

• Demonstrates emergency procedures for obstetric and pediatric emergencies.

• Maintains a safe environment for mothers, infants, and staff.

11. Maintains compliance with laws, regulations, and organizational standards

• Upholds Trinity Health’s Integrity Program, Standards of Conduct, and all applicable policies in a professional and ethical manner.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

1. Performs duties that may involve exposure to hazardous substances and is subject to normal risks associated with handling of narcotics. In patient care areas, may perform or demonstrate patient care tasks which may expose the clinical nurse to infectious or communicable disease, or possibility of injury from irrational or confused patients and visitors or from instruments or equipment.

2. Lift/Carry; Push/Pull 76-100% of the time, avg 50-100 lbs.

3. Stand; Walk/Move About 76-100% of the time

4. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

We are looking to hire a Registered Nurse to join our Interventional Cath Lab Team at MercyOne Genesis in Davenport, Iowa!

Schedule:

• M-F, first shift hours--4 (10 hr) shifts per week
• 40 hours per week
• Call one night per week and every 4th weekend

Responsibilities:

• Provides direct patient care activities in the Cath Lab & other applicable procedural areas implementing an outcome-based plan of care

• Identifies learning needs and implements a plan for the patient, conducts patient and family teaching and documents teaching done

• Appropriately uses equipment required to perform Cath Lab procedures

• Understands varying treatment needs and approaches for patients across the life span, as appropriate to the department

• Performs independently in the role of scrub tech, circulator, and hemodynamic monitor and obtains data collection with physiologic calculations specific to the procedure performed and documents

• Initiates BLS/ACLS protocols as appropriate in cardiac emergencies

• Provides care utilizing critical thinking skills based on patients' needs and acuity, and is consistent with policies and procedures of the department

• Coordinates and provides care with a team approach

• Demonstrates clinical competency

• Facilitates medication administration, initiates and manages IV therapy

• Assures medication safety by following the “5 Rights of Medication Administration”

• Manages patient’s pain in accordance with policy

• Monitors and manages conscious sedation/sedated patients in accordance with policy

• Responsible for daily count of controlled substances

• Cross trained to work in other procedural areas as needed

• Assists with and implements appropriate interventions during Cardiovascular Procedures under the direction of a licensed professional

• Communicates relevant clinical information to optimize patient outcomes to phys. and other health care professionals

• Documents completely and legibly

• Conducts an initial assessment and ongoing assessments

• Completes initial assessment in accordance with policy

• Completes ongoing assessments based on patient’s individual needs and/or unit specific time frames

• Identifies problems, needs and/or changes in patient conditions and implements interventions

• Performs indirect patient care activities to maintain department standards

• Cleans and maintains equipment as needed

• Assures all patient care and storage areas are clean and organized

• Assists with supply ordering as assigned

• Participates in unit-based quality monitoring of patient/procedural outcomes

• Charges patient account for procedures and supplies in a timely manner

• Demonstrates responsibility for cost-containment in daily practice

• Identifies process improvement opportunities and supports change within the department/organization

• Participates in and supports precepting and mentoring activities for new employees in the lab as requested by manager

• Does follow up calls to patients as assigned. (customer service, fluoro time)

• Familiar with regulatory requirements and assists with surveys as assigned

• Based on principles of growth and development, provides care appropriate to the age-related needs of the patients served on his/her assigned unit, which may include: 18-65 Yrs: Adults and 65+ Yrs: Geriatrics

• Collects, analyzes, interprets and applies age-specific data

• Performs tasks/procedures, uses equipment in an age-appropriate manner

• Communicates and works with others in an age-appropriate manner

• Adheres to all safety, infection control and colleague health policies and procedures

• Attends required safety programs

• Appropriately and consistently uses the personal protective equipment required of the job

• Knows and can demonstrate departmental emergency procedures for fire, disaster and other emergency situations

• Reports and removes unsafe equipment/furniture

• Asks for assistance when needed to assure safety for all involved

• Maintains a safe working environment and practices safe working habits

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior

General Requirements:

• Minimum 2 years' experience in Cath Lab or special procedures lab preferred or 3 years critical care experience

• Possession of a current or compact state licensure as a Registered Nurse issued/defined by the State of Iowa and IL RN license within one year

• BLS

• ACLS

• Mandatory Reporter

• Intermediate language, high math, high reasoning ability

• Ability to work with diverse groups of people

• Ability to work under pressure and with a large degree of independence

• Critical thinking skills

• Ability to perform within a team and good time management skills

• Strong knowledge base in cardiac anatomy, physiology and Cardiac care

• Must be able to analyze and interpret basic EKG tracings

• Knowledge of cardiac medications, hemodynamic monitoring and fundamentals of sterile technique

Education:

• Associate degree required, BSN preferred

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Davenport/Quad Cities

Davenport and the Quad Cities region combine affordability with vibrant culture. Families benefit from the Davenport Community School District and nearby colleges like St. Ambrose University and Augustana College. The area offers museums, riverfront parks, bike trails and year-round festivals, plus easy access to Chicago and Des Moines for weekend trips.

MercyOne Genesis Davenport Medical Center, established in 1869, is one of the largest employers in the Quad Cities, with a workforce of nearly 5,000 employees. The non-profit regional health system has 674 licensed beds and more than 70 locations, serving a 17-county bi-state region of the Quad Cities in eastern Iowa and western Illinois. It offers NICU, cancer, cardiac, robotics, critical care, pediatrics, women’s health, surgical, emergency, stroke, imaging, lab and weight‑management services. Recognition includes IBM Watson top‑15 health system, Leapfrog “A” safety grade, U.S. News top‑ranked hospital, national quality leadership, IT Most Wired, nursing excellence designations and Great Iowa Nurse honorees.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Job Title: RN

Department: Psychiatric Services

Shift: 3rd shift

Hours: 6:00 pm- 6:30 am

Status: .9 (36 hours a week)

Want to learn more about MercyOne Dubuque? Click here:

Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Join the MercyOne Family! We are looking to hire a RN!

As a Registered Nurse at MercyOne, you will provide and direct safe, effective, and culturally competent care for patients with acute medical and surgical conditions. Through evidence-based practice, utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care. The Acute Care RN manages a diverse patient population with varying levels of acuity, including post-operative, medical, telemetry, and neurologic patients. Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients and families, and interdisciplinary team members. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

Essential Functions:

• Conducts assessment
• Identifies patient problems and develops plan of care
• Implements outcome/goal - based plan of care
• Evaluates patient progress and revises the outcome/goal - based plan as needed
• Communicates relevant clinical information to the team to optimize patient outcomes/goals
• Demonstrates clinical competence
• Manages telemetry and cardiac monitoring when applicable
• Provides care appropriate to the age-related needs of the patients served on his/her assigned unit
• Adheres to all safety, infection control and colleague health policies and procedures
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule:

• PRN
• RNs work 12-hour shifts

Minimum Qualifications:

• Associate degree in nursing required
• Bachelor of Science in Nursing (BSN) preferred
• Possession of a current or compact state licensure as a Registered Nurse issued/defined by the State of Iowa
• American Heart Association Basic Life Support (BLS) required
• American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities
• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Provides a clean and safe environment for staff, visitors, and patients within the hospital. Enhances the appearance of the facility by maintaining a consistent floor care program.

What you will Do:

-Disinfect patient treatment, invasive care areas, staff and visitor areas to maximize infection prevention, enhance patient safety, ensure EOC compliance and enhance the visual appeal of assigned areas in accordance with established policies and procedures.

-Perform collection, storage, and disposal of general medical, biohazard, pharmaceutical, chemotherapy, sharps, and soiled linen products from patient treatment areas in accordance with established policies and procedures.

-Clean remodeled or newly constructed areas and ensure they are ready for occupancy.

-Perform project work to include cubicle curtain changes, construction cleanup, floor refinishing, carpet cleaning, wall washing, refrigerator cleaning, and other projects as assigned.

-Prepare patient rooms, exam rooms and patient support areas for new patients including disinfection, bed making, floor care, and supplies replenishment in accordance with established policies and procedures.

-Interact verbally with patients and visitors to provide directions, hospital information, guest room services and general hospitality.

Hours/Schedule:

Varied, evengings

Minimum Qualifications:

Education:

1. High school diploma or equivalent preferred

Special Skills, Competencies, and Aptitudes

1. Maintain confidentiality in matters relating to patient, visitor, and other staff.

2. Convey an attitude of acceptance, sensitivity, and caring to patient, visitor, and staff.

3. Maintain professional relationships and convey relevant information to other members of the health care team within facility.

4. Initiate communication with peers about priorities for tasks to be done.

5. Must be able to follow written and verbal instructions and communicate by telephone in English.

6. Basic computer skills required: e-mail (communicate – send and receive), mandatory education (e-learning), review schedules, policies and procedures, employee engagement surveys, etc.

7. Must be able to maintain knowledge of chemicals used for cleaning and disinfecting (on-the-job training provided).

8. Demonstrates compliance with hospital and department safety policies and procedures.

9. With use of personal protective equipment, must be able to work around blood borne pathogens; blood and body fluids.

10. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

11. Ability to be self-motivated preferred.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Evening Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center

• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation

• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Schedule: Full Time 32 hours per week: 1pm-930pm/2pm-1030pm shift with every other weekend + rotating holidays

Join the MercyOne Family! We are looking to hire a Lab Assistant.

As a Lab Assistant at MercyOne, you will support a variety of laboratory departments by assisting technical staff in the collection, processing, analysis, and reporting of laboratory tests necessary for patient diagnosis and treatment. The role requires the skills needed to ensure specimens, patient information, and testing workflows are handled accurately and efficiently. By contributing to reliable test processes and smooth laboratory operations, this position helps maintain timely turnaround, data integrity, and compliance with quality and safety standards.

• Performs venipunctures, finger sticks, and heel sticks appropriate to patient age (neonates through geriatric adults) and ensures proper specimen collection according to laboratory policy.
• Accepts specimens and requisitions from internal and external customers and manages add‑on orders and pending lists in accordance with laboratory procedures.
• Identifies patients and specimens using two unique patient identifiers and accurately labels specimen containers to ensure correct identification.
• Registers and logs specimens in the Laboratory Information System (LIS), evaluates specimen adequacy and acceptability, and scans required documentation into the patient record.
• Performs specimen processing such as proper identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation in accordance with laboratory protocols.
• Assists in resolving problematic patient specimens and test orders in collaboration with laboratory staff and clients.
• Follows safety, infection control, and chemical‑handling procedures and supports efficient workflow practices that promote accurate testing, timely turnaround, and productivity expectations.
• Operates laboratory information systems proficiently to support accurate data entry and workflow management.
• Contributes to general laboratory operations by restocking supplies, participating in peer teaching, and engaging in department or hospital committees and projects as assigned.

General Requirements:

• Laboratory experience and knowledge of medical terminology preferred.
• Strong computer skills with the ability to learn new systems and tools quickly.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Education:

• High school diploma or GED required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Title: RN, Weekend Package

Department: Progressive Care Stepdown Unit

Shift: 3rd shift

Hours: 7:00 pm - 7:30 am

Status: .9 (36 hours a week)

Purpose: Provides and directs safe, effective, and culturally-competent care for inpatient adolescent through aging adult cardiovascular patients. Key accountabilities include assessment, diagnosis, outcomes identification, planning, implementation, and evaluation of care using critical thinking and evidenced-based practice; adherence to the Professional Practice Standards as defined by ANA; and active participation in quality monitoring and performance improvement activities.

Report To: Manager

Supervisory Responsibility: Direction: The job requires some accountability for scheduling, assigning or coordinating work. Employees check the quality of work and provide guidance, instruction, training and direction to others. Although the job does not require formal or official supervisory responsibility, the incumbent serves as group leader or acts in an informal "assistant supervisory" or "lead" role. In addition, the employee may be expected to provide information or suggestions on human resources matters.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others

POSITION SPECIFICATION

Education: Associate's Degree

Field Of Study: Nursing

Special Training: Basic Life Support; ACLS within 6 months of hire

Training Preferred: Baccalaureate in Nursing

Licensure/Registration: Registered Nurse in Iowa; Registered Nurse in Illinois within 1 year.

Experience: No experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is routine exposure to highly adverse environmental conditions including physical hazards, health and safety risks, and otherwise undesirable characteristics in the environment. Personal risks require safety equipment or precautions to be followed closely. The time the employee may be exposed to these conditions is limited to 70% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes
 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Title: RN

Department: Progressive Care Stepdown Unit

Shift: 1st shift

Hours: 7:00 am - 7:30 pm

Status: .9 (36 hours a week)

Purpose: Provides and directs safe, effective, and culturally-competent care for inpatient adolescent through aging adult cardiovascular patients. Key accountabilities include assessment, diagnosis, outcomes identification, planning, implementation, and evaluation of care using critical thinking and evidenced-based practice; adherence to the Professional Practice Standards as defined by ANA; and active participation in quality monitoring and performance improvement activities.

Report To: Manager

Supervisory Responsibility: Direction: The job requires some accountability for scheduling, assigning or coordinating work. Employees check the quality of work and provide guidance, instruction, training and direction to others. Although the job does not require formal or official supervisory responsibility, the incumbent serves as group leader or acts in an informal "assistant supervisory" or "lead" role. In addition, the employee may be expected to provide information or suggestions on human resources matters.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others

POSITION SPECIFICATION

Education: Associate's Degree

Field Of Study: Nursing

Special Training: Basic Life Support; ACLS within 6 months of hire

Training Preferred: Baccalaureate in Nursing

Licensure/Registration: Registered Nurse in Iowa; Registered Nurse in Illinois within 1 year.

Experience: No experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is routine exposure to highly adverse environmental conditions including physical hazards, health and safety risks, and otherwise undesirable characteristics in the environment. Personal risks require safety equipment or precautions to be followed closely. The time the employee may be exposed to these conditions is limited to 70% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes

Miscellaneous:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.