About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the West Los Angeles region, including:

• Marina Del Rey 
• Malibu 
• Santa Monica 
• Venice 
• Brentwood 
• Culver City 
• Inglewood 
• Westchester

Salary Range: $31.88 Hourly - $31.88 Hourly 

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, and provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Northeast Valley/LA region, including:

• Burbank 
• Glendale 
• North Hollywood 
• Monterey Park 
• Monrovia 
• Toluca Lake 
• Pasadena

Salary Range: $27.74 Hourly - $27.74 Hourly 

About the Role

In this position, you will provide administrative and patient care support to assigned clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74-$39.36/ Hourly

 Required:

We are seeking a detail oriented Data Analyst to support high impact research using large healthcare datasets, including UCLA and VA electronic health records (EHR), Medicare data, and other complex clinical databases. The analyst will play a key role in building and managing research datasets, performing data cleaning, and conducting advanced statistical analyses.

Key Responsibilities:

• Construct, manage, and clean large, complex datasets (UCLA/VA EHR, Medicare, and others).
  
• Collaborate with faculty and research staff on data quality control and database design.
  
• Develop and apply statistical models to support clinical and health services research.
  
• Summarize results in clear graphical and tabular formats for reports, publications, and presentations. 
  
• Partner with research teams to ensure accurate, reproducible, and well documented analyses.
  

This role is ideal for candidates who enjoy transforming raw data into meaningful insights that drive impactful healthcare research.

This is a 5% FTE limited position, which may convert to career. 

Salary: $35.06 - $73.02 hourly 

Required:

• Bachelor's Degree in Statistics / Computer Science / Bioinformatics / Data Specification / Data Science / Computational and/or equivalent combination of education and experience.
• Knowledge of basic and multivariable statistics.
• Experience with a range of statistical modeling (e.g., hierarchical/multilevel modeling, GLM and GEE modeling, two-stage models, survival models).
• Knowledge of research design.
• Competency in statistical software applications (e.g., STATA, R, SAS).
• Experience with database management via SQL to run queries and extract data.
• Ability to conceptualize and construct tables and graphs.
• Working knowledge of statistical terminology.
• Ability to summarize statistical analyses for collaborators.
• Ability to manage and merge large dataset and data tables from different sources to develop analytic datasets as a single file.
• Ability to produce visual tools that highlight the essential information from a project or study.
• Ability to learn new statistical techniques and to adapt existing code to customize statistical analysis  strategies.

There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out.

The RN II is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via the nursing process and other input from healthcare team members. You must be able to travel another UCLA facility to assist with coverage when needed. In this role you will also be responsible for performing clinical nursing duties that includes but not limited to assisting physicians in performing procedures in endoscopy area, GI lab, administering medications and, monitoring vital signs and medications, and provide health education, procedure instruction/information to patients and families.

As the RN II you will be responsible for the all-around healthcare needs of patients who are under the care management of the faculty members on an as needed basis.  You will also act as liaison between the MDs, the patients (including the family and staff members), schedulers, clinic staff and UCLA and non-UCLA physicians involved with the patients' healthcare.  And you will provide up-to-date patient status reporting to the physicians and nurse supervisor by presenting laboratory or procedural results either in written or verbal form as well as conveying information from patients.  

Salary range: $65.76 - $97.76 hourly. 

About the Role

Ready for a role that offers variety, growth, and exposure to every side of healthcare operations? As a apart of the UCLA Health's Ambulatory Float Team, you'll serve as a versatile administrative professional, providing seamless support across a wide range of departments.

In this unique role, you'll have the opportunity to support functions such as Finance, Human Resources, Executive Administration, and Ambulatory Operations, while also floating to UCLA Health clinics. Each assignment offers the chance to learn new workflows, build diverse skills, and collaborate with teams across the health system.

We're looking for someone who thrives in a dynamic environment and can quickly adapt to new teams, priorities, and responsibilities while maintaining exceptional service and professionalism. Success in this role requires a highly flexible, enthusiastic, and proactive approach, along with the ability to confidently navigate changing assignments and support a variety of operational needs.

Travel Requirements 

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change. Work hours may include evenings, nights, weekends, and holidays.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Los Angeles region, including:

• Mid City
• Century City 
• Downtown Los Angeles 
• Beverly Hills 
• Westwood
• Koreatown 
• Huntington Park 
• Pasadena 
• Alhambra 
• Arcadia 
• Whittier 

Salary Range: $31.88 Hourly - $31.88 Hourly 

 Under the general supervision of the Manager, the Administrative Assistant plays a vital role in ensuring smooth front desk operations and delivering an exceptional patient experience in our multidisciplinary clinic.

 Required:

In this role, you will oversee the business and patient care functions of the assigned UCLA Health Community Clinics. You will supervise the medical front and back office staff and coordinate clinical services and provide daily administrative and operational oversight and physical space management. Supervision is minimal.  Relative guidelines and references are available however; interpretation and original problem solving are required.  Assignments are given in terms of broad organizational goals and objectives.  Goal attainment is reviewed with the Director of assigned practice on a regular basis through formal and informal discussions.

Salary Range: $73,000 - $149,600 annually

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic. 
• Accounting skills to plan, prepare and analyze revenue and expense budgets

Incumbent will perform duties as an Operating Room Assistant to include: patient care; blood products, specimens, and equipment transport; equipment maintenance, environmental sanitation, restocking supplies, cleaning soiled supplies, storing and distributing anesthesia support materials. Other duties include but are not limited to customer service and departmental efficiencies. The OR Asst is under the direct supervision of the Charge Nurse or OR lead member, also To cover multiple LOA/FMLA, Assignments are given according to organizational goals. Goal attainment is reviewed on an as needed basis within the UCLA Health System Surgery Center.

Salary Range: $29.44/hr

1. At least 6 months OR assistant experience required 

2. Basic knowledge of operating room sanitation

3. Physical ability to lift, push, and pull heavy weight.

4. Knowledge of body mechanics principles.

5. Knowledge of cleaning, sterilization, and disinfections of anesthesia materials, equipment and machines.

6. Ability to read and interpret operational manuals and follow troubleshooting guidelines.

7. Ability to read and speak English to obtain or provide information.

8. Skill in setting priorities to complete work in a timely manner.

9. Skill in working independently and following through on assignments with minimal supervision.

10. Skill in performing under the stress of frequent interruptions and /or distractions.

11. Ability to establish and maintain cooperative working relationships with team members.

12. Ability to improve existing skills by participating in various training programs.

13. Ability to accept shift changes to meet the department’s needs.

Join a patient-focused team that plays a vital role in delivering exceptional service and resolving financial concerns at UCLA Health. As a Senior Hospital Collections Customer Representative in our Patient Business Services department, you will serve as the primary point of contact for patients, helping to resolve billing inquiries, process payments, and support account follow-up activities in a high-volume call center environment.

In this role, you will:

• Manage high-volume inbound and outbound calls, verifying identity and documenting interactions in Epic and CRM systems with detailed, accurate notes.
• Assist patients with payments, set up payment plans, and provide information on financial assistance programs.
• Review and process account adjustments, refunds, and vendor assignments; ensure timely follow-up by routing accounts to the appropriate work queues.
• Track daily productivity, meeting expectations of at least 60 accounts per day, and support team performance through special projects and administrative tasks.
• Adhere to all departmental guidelines, including attendance, equipment usage, and compliance with HIPAA and UCLA Health service standards.

Salary Range: $34.93 – $50.16 hourly

We’re seeking a service-oriented professional with:

• Required: Minimum of 5 years of customer service experience in a hospital or healthcare setting.
• Preferred: Familiarity with Epic electronic health record systems.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to manage multiple accounts.
• Attention to detail in account documentation, refund processing, and reconciliation.
• Proficiency in managing follow-up work queues and resolving patient concerns efficiently.
• Ability to maintain confidentiality and act with integrity when handling sensitive patient information.

UCLA Health runs and operates over 280 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology, and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

The Access Administrator serves as the vertical performance integrator for a defined specialty domain (e.g. Primary Care & Pediatrics, Medical Specialties, Surgical Specialties) within the Patient Access Organization. This leader is accountable for unifying operational execution and performance governance to drive high reliability, quality, and accountability across centralized scheduling and access operations. The role directly oversees Operations Supervisors and Access Performance Coaches and ensures alignment between daily execution, strategic access objectives, quality standards, workforce performance expectations, and enterprise stakeholder commitments.This position bridges strategy and frontline performance, ensuring service levels, scheduling accuracy, coaching effectiveness, and workflow adherence are managed as an integrated system, not siloed functions. The Access Administrator serves as the primary owner of access performance, workforce effectiveness, and continuous improvement within their respective domain. This role ensures that operational expectations, training strategies, quality standards, and performance improvement efforts are fully integrated and responsive to the unique needs of each area. 

*4 positions available

Salary range: $98,200-$214,600 annual

• Bachelor's Degree in Healthcare Administration, Business, Organizational Development, Education, or related field or equivalent combination of education and relevant experience required. Master's Degree (MHA, MBA, MPH, or related preferred).
  
• 7 years minimum (required) - Progressive Healthcare Operations Leadership. Progress leadership experience in ambulatory access, centralized scheduling, call center operations, or healthcare operations management. Demonstrated increasing scope of responsibility, including oversight of leaders (not only frontline staff).
  
• 3 years minimum (required) - Direct management of people leaders. Experience directly managing supervisors, managers, or equivalent leadership roles. Demonstrated success developing leaders and holding them accountable for performance outcomes.
  
• 3 years minimum (required) - Performance management and quality governance – experience overseeing quality assurance programs, performance dashboards, and structured accountability frameworks. Experience leading performance improvement initiatives tied to measurable outcomes.
  
• 3 years minimum (required) - Data driven operational leadership – experience interpreting operational KPIs (service level, productivity, quality composite, shrinkage, and workforce metrics). Demonstrated use of data to drive strategic decision-making and corrective action planning.
  
• 3 years minimum (required) - Cross-functional stakeholder engagement – experience collaborating with clinical leaders, IT, revenue cycle, training teams, or executive stakeholders. Demonstrated ability to influence across departments without direct authority.
  
• 2 years minimum (preferred) - Process Improvement/Systems Integration – experience leading workflow redesign, lean/sigma initiatives, or operational transformation efforts. Experience integrating strategy into frontline execution within complex systems.

This position works primarily in a warehouse environment. You will perform receiving functions, stock, pick/pack, and deliver medical supplies to UCLA Health's hospital and ambulatory clinics. 

Responsibilities include:

• Data entry utilizing the Materials Management computer system
• Complete shipments by processing and loading orders and ensure all goods are in excellent condition
• Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
• Incumbents will be required to operate warehouse equipment, drive forklifts, order pickers, and delivery trucks.
• Completes deliveries by driving truck or van and coordinates the timely delivery of supplies and equipment adhering to delivery schedule procedures.
• Maintains truck or van by completing preventive maintenance requirements
• Enforces inventory controls by collecting stock location orders and report any missing or lost inventory to management
• Provides quality service by following organization standards
• Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat

This is an "as needed" per diem position; schedule and working hours will vary.  

Per Diem roles may convert to career. 

Pay rate: 27.96 hourly

Required:

• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Ability to push/pull up to 100 pounds and lift up to 50 pounds.
• Experience in utilizing heavy duty transport carts, furniture dollies, supply dollies, cargo van, box truck, electric pallet jack, manual pallet jack, and forklift.
• Ability to operate a University vehicle to deliver supplies to multiple off-site locations
• Strong communication skills with a strong customer service emphasis.
• Demonstrated knowledge of basic computer skills and software.
• Ability to demonstrate a high degree of accuracy and attention to detail.
• Ability to strictly obey the healthcare regulations for infection control.
• Provides resources information regarding proper sterilization techniques, product information, equipment operation etc. to fellow staff and other healthcare team members, serving as a resource for people needing direction as required.
• Ability to consistently adhere to policies and procedures.
• Ability to attend and participate in required fire, safety, disaster and body mechanics classes and/or drills.
• Consistently maintains good guest relations interdepartmentally, intra-departmentally, using English language in both written and verbal format.
• Demonstrated good telephone etiquette.
• Always responds to the needs of all areas. If unable to meet the needs, keeps the area informed and offers alternative
• Ability to understand and adhere to Materials Management / Receiving and UCLA Policies and procedures.

Under the direction of the Senior Director of Communications and working closely with the Director of Internal Communications, the Communications Coordinator plays an important role in supporting enterprise-wide communications initiatives across internal and executive communications, with additional support provided to media relations and reputation and incident management functions.

In this role, you will:

• Coordinate and prioritize requests for internal communications support
• Format and distribute employee communications across multiple internal channels
• Manage email distribution calendars and maintain intranet content
• Support the development and execution of internal communications strategies and campaigns
• Facilitate efficient departmental workflows
• Produce reports that measure the impact of internal and external communications
• Use communication data and insights to support strategic and tactical decision-making
• Collaborate with team members who are strategists, writers, editors and subject-matter experts in internal and executive communication, media relations and issues management
• Interact with employees across multiple executive levels throughout the enterprise
• Handle sensitive information and interactions with tact, discretion and emotional intelligence

Salary Range: $65,800 - $130,800/annually

We’re seeking a detail-oriented individual with: 

Required: 

• A bachelor’s degree in communications, journalism, marketing, public relation or related degree
• Three or more years of experience in communications, media relations, marketing, journalism, public relations or related roles 
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment 
• Strong organizational as well as interpersonal, written,  verbal communications skills 
• Exceptional attention to detail 
• This is a full-time in-office position (in the Communications office)

Preferred:

• Experience working in a healthcare setting
• Experience working in a higher education setting
• Experience working in a large, complex organization
• Proficiency with content management systems, such as WordPress; email distribution platforms, such as ContactMonkey; media monitoring tools, such as Muck Rack; and project management tools

About the Role

In this role, you will provide administrative and patient care to support in the clinic setting. You will assist in coordinating patient flow throughout the clinic, from registration to discharge and work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary range: $27.74-$39.36 Hourly 

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

• Excellent organizational skills and ability to prioritize assignments

• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules

• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email

• Skill in demonstrating work experience with a database computer program

• Knowledge of major medical insurance plans and types of coverage provided

• Knowledge of medical terminology

The UM Denial Nurse Reviewer supports high-quality, cost-effective care by applying clinical knowledge, policies, and regulatory guidelines to the review and processing of adverse organization determinations. This role reviews denials for appropriate clinical documentation and criteria, provides clinical guidance on denial cases, and ensures written notifications are accurate, understandable, timely, and compliant with policies and applicable regulatory requirements.

Key Responsibilities:

• Review and process denials for appropriate clinical documentation, clinical criteria/guidelines, benefit policies, and regulatory compliance.
• Apply clinical knowledge and the appropriate clinical review hierarchy when evaluating denial cases and written notifications.
• Collaborate with Denial Coordinators, Prior Authorization teams, Medical Directors, and department leadership to clarify cases and support appropriate denial determinations.
• Monitor denial processing and turnaround times to ensure regulatory standards and guidelines are met.
• Review denial letters for clear, understandable language and compliance with applicable requirements.
• Identify trends in denial types and outcomes and support process improvement initiatives.
• Develop and analyze denial activity and outcome reports to identify opportunities for improvement.

• R. EEG T. Certification – required for Senior and Principal Tech
• BLS Certification –  required for all Tech position
• CNIM Certification - preferred for Principal Tech

Become a key member of a world-class health organization. Contribute to the delivery of Magnet® designated nursing excellence. Take your career to the next level. Ucan do all this and more at UCLA Health. 

In this exciting and rewarding position, you will provide exceptional nursing care for 5MN Intermediate patients. You will offer guidance to team members by supervising nursing interventions and assigning related tasks. You will also assess patient, family and staff learning needs, deliver appropriate clinical education and promote effective working relationships. This involves collaborating with an interdisciplinary team of dedicated professionals to develop and implement a care plan, including providing detailed care instructions. 

Salary range: $65.76 - $97.76 Hourly

 We’re seeking a highly-skilled, self-motivated nursing professional with: 

• Current California RN license required
  
• BSN or MSN required 
  
• BLS from the American Red Cross or American Heart Association required  
  
• 2 years or greater of Step-down/Intermediate/Progressive Care RN experience required
• PCCN preferred
• ACLS preferred
• Skill in implementing appropriate nursing interventions on a consistent basis
• Ability to perform historical, physical and behavioral patient assessments
• Ability to develop and implement and evaluate patient care plan actively involving patients, family, and staff
• Official Transcripts and/or original diploma from a registered nursing program must be provided upon hire 

About the Role

The Department of Orthopedic Surgery is seeking a part-time Laboratory Assistant II to support research in our laboratory. The laboratory focuses on skeletal muscle dysfunction, musculoskeletal regeneration, fibrosis, cerebral palsy, and related neuromuscular disorders. Key responsibilities include:

 Required:

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here! 

Under the guidance of the Pharmacy Tech Supervisor, you will:

• Prepare sterile products, including chemotherapy, investigational drugs, and biologics
• Ensure smooth operations by maintaining inventory, organizing your workspace, and keeping supplies well-stocked and ordered on time
• Take on various tasks assigned by pharmacy management to help us achieve operational excellence

At UCLA Health, our passion for leveraging state-of-the-art technology to support world-class patient care has enabled us to become an internationally renowned health system with four award-winning hospitals and more than 290 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Schedule: Monday-Friday, variable hours between 7:00am-6:00pm, based on department needs. This role will require you to float and travel to multiple locations.

Hourly Salary Range: $36.49-$48.13

Bargaining Unit: EX - AFSCME

We’re seeking a strong pharmacy technician with:

• Pharmacy Technician License in the State of California in good standing
• Available to work various shifts and locations including nights, weekends, and/or holidays
• Experience compounding non-hazardous and hazardous preparations
• Ability to maintain drug inventory and usage log and order drugs as needed to maintain an appropriate supply on hand
• Ability to speak with persons of various social, cultural, economic and educational backgrounds to obtain information and explain procedures
• Ability to establish and maintain cooperative working relationships with fellow technicians, pharmacists, volunteers and individuals in other work areas, and in a high volume under the stress of frequent interruptions and/or distractions
• Skill in performing repetitive work according to set procedures and sequence
• Strong communication, organizational, prioritizing, and follow-through skills

Take on a key role within an award-winning health system. Help improve patient experiences as part of a world-class healthcare team. Take your career in an exciting new direction. You can do all this and more at UCLA Health.

You will be responsible for leading and facilitating quality improvement and safety initiatives as part of our commitment to becoming a transformative, high-reliability organization with an uncompromising focus on patient safety and outcomes. This will involve serving as a content expert, performance improvement facilitator, educator, and consultant. You will collaborate with physician and nursing leadership, residents, clinical staff, and administrative/operational staff to help achieve the best outcomes and patient experiences.  You will be responsible for data and event monitoring, peer review coordination, education, and facilitation of QI efforts utilizing Lean and other improvement methodologies. You will typically be focused vertically at the department and service line level but may also lead system-wide quality initiatives.

Salary Range: $122,106 - $277,829/annually

We’re seeking a self-motivated, results-driven strategic thinker with:

• BSN and Current California RN license
• Three or more years of direct patient care/clinical experience
• Two or more years of quality/patient safety experience preferred
• Strong leadership, critical thinking, and decision-making abilities
• Commitment to making decisions in the best interest of the patient
• Excellent communication and interpersonal skills
• Computer proficiency with Microsoft Office