City/State

Hampton, VA

Work Shift

Rotating

Overview:

Sentara Health is hiring a Security Officer Armed - Recruit for Sentara CarePlex Hospital in Hampton, VA. This is a Full-Time position with a rotating schedule.

Hours

• Monday through Friday, the Security staff works three shifts: 7am - 3:30pm, 3pm - 11:30pm, and 11pm - 7:30am.
• Over the weekends, there may be a 12-hour and a 4-hour shift.
• New hires are asked to be flexible to start and to move to a regular schedule.
• Schedules are set to match the two-week pay period, with most Officers working part of their 40 hours on alternate weekends.

Overview

The Security Officer Armed Recruit role is a role designated for newly hired Security Officers while preparing for successful transition to an Armed Officer role. During the transition period of 120 days all training and required certifications will be completed to allow them to progress to an Armed Security Officer role. The primary function of this transitional role is to further develop the necessary skills, training, and certifications required to carry a weapon and function as a fully Armed Security Officer.

Education

• High School Diploma or equivalent (Required)

Certification/Licensure

• State DMV Motor Vehicle Record and current Valid Driver’s license (Required)

Experience

• 1 year of security, military or police experience (Strongly Preferred)

An offer of employment for a Security Officer Armed Recruit is contingent on passing the pre-employment screening process, which includes a fitness assessment and psychological evaluation. Once the preemployment process is cleared and employment has begun, incumbents will have 120 days to successfully complete and obtain other job specific certifications, as defined in the job profile. Failure to obtain these certifications within the prescribed timeframe will result in termination of employment. Annual fitness assessment is required, and psychological evaluations are required every 3 years as a condition of continued employment in this position.

keywords: security, armed, military, law enforcement, surveillance, monitoring


We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.86 - $29.15 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.


Benefits: Caring For Your Family and Your Career

•Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance

•Legal Resources Plan

•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara CarePlex Hospital, located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Employment Type:

Full time

Shift:

Day Shift

Description:

Shift Details:

• Monday-Friday
• 8:00 AM - 4:30 PM

Position Purpose: 

Performs essential base-level tasks and functions related to service fulfillment, disinfection & sanitation in patient facing, ancillary or back-office areas Provides service, support & colleague or customer support in accordance with level of experience, education, regulatory agency standards & established policies & procedures. Conducts daily functions in a compassionate, ethical & respectful manner. Supports patients, families & guests in exceeding their expectations. Demonstrates the ability to deliver personalized care & service unique to the patients' & families' expectations / needs. Note: “patients” refers to patients, clients, residents, participants, customers, members.

What you will do:

·        Duties include requesting, receiving, distributing equipment & obsolescence management & stocking of general med-surg supplies in various healthcare settings.

·        Works with end users as necessary to request supplies, troubleshoot supply issues, & resolve discrepancies as they occur.

·        Maintains work & supply storage areas & equipment in a clean, up to date, organized & safe condition.

·        Performs periodic PAR level replenishment duties using various resupply procedures to maintain stock levels.

·        Serves as a frontline Supply Chain support representative for ordering, data entry & payment activities. Assists Supply Chain Leader with special assignments. 70%+ time provide inventory or data support.

Minimum Qualifications:

·        Have received a High School Diploma or equivalent.

·        Be able to complete additional education, training and competency tests as required.

·        Valid driver’s license where required by assignment.

Additional Qualifications (nice to have)

·        Previous Supply Chain experience in a healthcare, warehousing, or other distribution environment.

Position Highlights and Benefits: 

·        Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers. 

·        Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. 

·        Retirement savings account with employer match starting on day one.  

·        Generous paid time off programs. 

·        Employee recognition programs. 

·        Tuition/professional development reimbursement starting on day one. 

·        RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing. 

·        Relocation assistance (geographic and position restrictions apply).  

·        Employee Referral Rewards program. 

·        Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day! 

·        Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. 

 

Ministry/Facility Information: 

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! 

 

Legal Info (auto-populated in posting): 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

11611 Atrium Health Union - Guest ServicesPart timeYes24

PT, weekends and some week days.

Pay Range:

$18.85 - $28.30

Essential Functions

• Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
• Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
• Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
• Answers incoming calls in a courteous and helpful manner.
• Communicates transportation requests to Shuttle Service, using two-way radio.
• Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
• Keeps front desk area neat, organized and free of clutter.
• Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
• Directs volunteers assigned to work at the front desk, utilizing them as needed.

Physical Requirements
Must be able to stand or walk for long periods of time. Must be able to push/pull wheelchair and or Staxi Chair as required. Ability to lift a minimum of 35 lbs. for moving and lifting patients in/out of wheelchair as needed. Must speak fluent English. Intact sense of sight, hearing and touch. Able to use critical thinking skills with ability to concentrate and respond quickly under pressure.

Education, Experience and Certifications

High School education required. Customer service experience required. Computer and data entry skills required. Prior experience in healthcare preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Days, Schedule: M-F with rotating on call weekends, 8 hour shift

Position Summary

The Central Service Technician works as a team member and is responsible for providing support to the total health care team at MultiCare Health System by cleaning, sterilizing, and packaging instruments, maintaining inventory, and transporting supplies and equipment. This position is a team member requiring a cooperative manner, working under direct supervision. Work situations are basically routine in nature yet require a service-oriented individual, organization of time and equipment, independent decision making in the execution of daily routine duties, and prioritization of multiple tasks. Internal contacts occur on a daily basis and may include patient care providers and Materials Management staff. External contacts are limited but may include patients, vendors, rental companies/agencies, other health care facilities, and physicians.

Requirements:

• High School graduate or equivalent preferred
• Completion of Central Service Technician course of study or completion of healthcare organization training program; military training or experience satisfies this requirement for WA state employees, per Title 18 RCW, as required by location
• In lieu of formal training, candidates with a nationally recognized certification (e.g., CRCST) and or a minimum of one (1) year of recent sterile processing experience preferred
• Central Service Certification or commitment to obtain within one year of hire, as required by location
• Minimum one (1) year of related experience preferred

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.

About the Auburn Community

Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.91 - $37.87 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Hematology/Oncology

Job Summary:

The Advanced Practice Provider (APP) plays a vital role in delivering specialized care and managing the health needs of patients in either inpatient, ambulatory, or a combination of both settings. With advanced training and expertise, the APP focuses on subspecialized care, including chronic illness and disease management, ensuring continuity of care throughout the patient’s healthcare journey, which may span multiple years. This role involves specialization in malignant hematology, where the APP provides expert consultation within their area of expertise as appropriate. The APP is integral to supporting patients across the continuum of care in both inpatient and outpatient specialty settings, collaborating with multidisciplinary teams to achieve optimal patient outcomes.

.

PREFERRED QUALIFICATIONS

• Hematology/Oncology experience is preferred (not required)
• Nurse Practitioner OR Physician Assistant

DEPARTMENT SUMMARY

The Division of Hematology and Oncology at Vanderbilt University Medical Center conducts research and treats all types of adult cancers including solid tumor cancers and hematological (blood) disorders, as benign hematologic disorders such as coagulation disorders and non-cancerous blood diseases.  

With over 80 faculty members representing a broad range of professional expertise, our dedicated team of professionals is committed to hematologic and oncologic care through:

• Research to better understand and treat cancers and benign hematologic diseases 
• Translating VICC laboratory research into therapies to help people with cancer 
• State-of-the-art patient care and personalized cancer therapy 
• Clinical trials, including Phase I drug development with subsequent Phase II and Phase III testing 
• Training future hematology and oncology doctors and researchers 
• Cancer chemotherapy, pharmacology, and biological therapy with an emphasis on solid tumors 
• Treating bleeding and coagulation disorders, anemia and other disorders of blood 

POSITION SHIFT

• 100% outpatient
• No nights/weekends
• No call/holiday requirement
• 4 days/week in clinic, 1 administrative day/week

KEY RESPONSIBILITIES

• Obtains and documents a health history; performs and documents complete, system-focused, or symptom-specific physical examination, assessment and plan of care.
• In collaboration, provides healthcare services for primary, acute and complex care of patients and manages patients’ overall care, identifying expected outcomes for diagnoses.
• Orders, performs, interprets and collects data using appropriate assessment techniques, relevant supporting diagnostic information and diagnostic procedures where indicated.
• Forms differential diagnoses and treats acute and chronic conditions.
• Prescribes therapeutic interventions for both pharmacologic, non-pharmacologic and surgical, needed to achieve expected outcomes.
• Utilizes evidence-based, approved practice protocols in planning and implementing care.
• Initiates appropriate referrals and consultations
• Provides specialty specific consultation services upon request and within a specialty scope of practice.
• Facilitates the patient’s transition between and within health care settings.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Health Systems and Policy Management (Advanced): Demonstrates sufficient fundamental proficiency in behaviors that reflect a commitment to continuous professional development, ethical practice, an understanding and a responsible attitude toward their patients, their profession and society. Participates in professional organizations and activities that influence advanced practice.
• Patient and Family Centered Care (Advanced): Demonstrates care that is compassionate, appropriate and effective for the promotion of health, prevention of illness, treatment of disease and care at the end of life. Within scope of licensure and certification, manages previously diagnosed and undiagnosed patients. Uses health assessment skills to differentiate between normal, variations of normal, and abnormal findings. Employes screening and diagnostic strategies in the development of diagnoses. Prescribes medications within scope of practice. Manages health/illness status of patients and families over time and across the continuum. Provides patient/centered care recognizing the patient or designee as a full partner in decision making. Creates a climate of patient/centered care to include confidentiality privacy, comfort emotional support, mutual trust, and respect. Incorporates cultural and spiritual preferences, values and beliefs into health care. Preserves the patient’s control over decision making by negotiating a mutually acceptable plan of care. Integrates ethical principles into decision making. Uses electronic health record to capture data on variables for the evaluation and management of patient care. Clearly documents findings, assessment and plan of care.
• Clinical Knowledge and Practice (Advanced): Demonstrates established and evolving biomedical, clinical and social sciences, and the application of their knowledge to patient care and the education of others. Demonstrates knowledge of population focus but also other sciences that support his/her field of practice. Demonstrates knowledge of common and important health issues affecting society and other societies around the globe. Demonstrates commitment in maintaining current evidence-based knowledge through continuous learning. Educates patients, families, students and other members of the healthcare team in clinical topics and application of clinical knowledge.
• Practice-Based Scholarly Inquiry and Integration (Advanced): Demonstrates the use of scientific evidence and methods to investigate, evaluate and improve patient care practices. Anticipates variations in practice and is proactive in implementing interventions to improve quality. Uses best available evidence to continuously improve quality of clinical practice. Generates knowledge from clinical practice to improve practice and patient outcomes. Reviews data and evidence to improve advanced practice. Integrates knowledge from the humanities and sciences within the context of nursing science.
• Interpersonal and Communication Skills (Advanced): Demonstrates interpersonal and communication skills that enable them to establish and maintain professional relationships with patients, families, and other members of health care teams. Communicates practice knowledge effectively both orally and in writing.
• Professionalism (Advanced): Demonstrates behaviors that reflect a commitment to continuous professional development, ethical practice, and a responsible attitude toward their patients, their profession and society. Participates in medical center committees, professional organizations and activities that influence advanced practice.

Our Nursing Philosophy:  

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being. 

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more...Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable: 

Learn more about VUMC Nursing here.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Licensed Nurse Practitioner - Tennessee, LIC-Physician's Assistant Certified - Tennessee, LIC-Registered Nurse - Tennessee

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

Master's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

At Houston Methodist, the Monitor Technician position is responsible for performing accurate EKG rhythm interpretation and other in electrocardiography functions that support the interprofessional healthcare team in delivering high-quality, cost-effective care. This position maintains competency in electrocardiography (EKG), monitoring/computer skills, and pulse oximetry (SpO2) as appropriate. The Monitor Technician position employs effective, prompt communication throughout the hospital complex.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• EKG interpretation skills
• Prior healthcare and/or medical terminology experience preferred

LICENSES AND CERTIFICATIONS
Required

• Must have one of the following within one year of hire/transfer into this role: • CCT – Certified Cardiography Technician (CCI) • CET – Certified EKG Technician (NHA) or (NPS) • CRAT – Certified Rhythm Analysis Technician (CCI) • ECG – Certified ECG Technician (ACA) • NRCEKG – Nationally Registered Certified EKG Technician (NAHP) • National Telemetry Technician (NTA)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers
• Successful completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during initial and ongoing orientation
• Maintains competency in pulse oximetry (SpO2), as appropriate
• Demonstrates proficiency in the use and maintenance of equipment such as Remote Viewing Station (RVS), transmitters, monitoring equipment, computers, facsimile, Sickbay, EPIC and printer

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes to a positive work environment with the interprofessional care team to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear, and professional.
• Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Provides direct patient care by performing patient preparation for monitoring.
• Organizes workload, utilizing all available work time by assisting others and performing additional tasks.
• Receives information from various sources that is assimilated and communicated in an accurate, timely and effective manner.
• Demonstrates progressive skills through peer-to-peer accountability towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately demonstrates EKG rhythm interpretation. As appropriate, monitors O2 sats, understanding parameters when to call a nurse.
• Promotes quality patient care by vigilant identification of changes or abnormalities in EKG morphology. Takes corrective action or communicates immediately, when appropriate, to proper personnel.
• Provides and accurately processes documents, quality data, and related centralized telemetry monitor (CTM) records.
• Ensures all patient care equipment has had QC performed as required, is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.
• Reports “near misses” and inputs errors promptly into TAPS to improve processes and identify trends. Contributes to identification of corrective action and improvement activities and contributes to meeting department and hospital targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in department projects and shared governance activities.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

3 - Night (United States of America)



Job Category:

Clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

Summary

Job Description:

PRN, Days - Up to 4 Days to be Worked per week

• 5 Hours per Shift

• Start Time of shift - varies between 8a - 2p

• End Time of shift - varies between 1p - 8p

Job Summary
• Responsible for coordinating and assessing all patients referred to intensive outpatient programming.
• Coordinates the approval and level of care determination in cooperation with the psychiatrist, patient/family and insurance verification.
• Coordinates and facilitates outside referrals and placement if needed

Key Responsibilities and Essential Functions
The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential duties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs.

• Participates in the formulation of a treatment plan, implementation and evaluation 
•  Implement therapeutic, evidenced based group therapy
  and psychoeducational classes to meet the needs of the patients
• Provide brief therapeutic counseling
•  Assist patients with paperwork needed for FMLA and 
  Short-term Disability in order to be away from work while in treatment 
• Develops and maintains professional relationships with
  treatment team members, hospital and medical staff and community partners

Minimum Education, Experience, Training and Licensures Required

• Master's Degree required
• Active Kentucky License: LCSW, LPCC, or LMFT
• 2 years of job-related experience required
• Experience working in a hospital setting; knowledge of substance use disorder treatment; experience in group therapy preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Director of Claims & Senior CounselDays - Full TimeSt Francis Campus

Position Summary / Career Interest:

The Director of Claims & Senior Counsel for The University of Kansas Health System (TUKHS) has broad responsibility for identification, prevention, and mitigation of actual and potential risk to TUKHS, including The University of Kansas Hospital Authority (UKHA) facilities and providers across all campuses and locations, managing professional and general liability claims for the Kansas City, Southwest Kansas City, Great Bend and Liberty markets. Priority claims responsibility will be provided for the community hospital markets.

Primary responsibilities also include supporting legal department functions with TUKHS's Office of the General Counsel, including assisting with development/coordination of clinical risk management programs; providing guidance on potential sources of loss/risk and mitigation strategies; counseling and advising on potential liability and regulatory exposures; and collaborating with TUKHS, The University of Kansas Physicians (UKP) and Kansas University Medical Center (KUMC) compliance, risk, and regulatory departments, as well as governmental and regulatory agencies.

The Director of Claims & Senior Counsel partners with TUKHS Clinical Risk Management in monitoring and analyzing patient safety events and providing education to practitioners on claims and risk mitigation strategies, acting as a consultant to leadership on promoting a culture of safety. Duties include maintaining responsibility for protection of the health system, its employed practitioners, and affiliates in management of insurance claims, including investigation, recommendations for action/remedy. This position collaborates closely with Directors of Insurance, Claims, Clinical Risk Management, Patient Safety/Quality, Compliance, and Patient Relations.Responsibilities and Essential Job Functions

• Report, respond to, review, and resolve claims, in accordance with TUKHS’s Communication and Resolution Program.
• Participate as member of facility or enterprise crisis management teams pursuant to applicable policies.
• Collaborate as requested with TUKHS hospital medical staff offices and medical staff leadership to facilitate investigations, assuring all relevant privileges and protections are triggered/preserved.
• Present claims to Claims Committees for TUKHS’s Risk Retention Group and Captive.
• Participate with Senior Leadership and legal counsel in formulating defense strategies.
• Maintain strong relationships with various stakeholders, including, but not limited to, incumbent broker(s), captive manager, third party claim administrators, the Health Care Stabilization Fund (HCSF), excess carriers and reinsurers, and defense law firms.
• Counsel practitioners on process and procedures involved with root cause analysis meetings and investigations, providing support as needed.
• Assist practitioners with answering questions on licensure and credentialing applications which includes obtaining necessary documents to accompany the application.
• Assist with reviewing patient warning letters, discharge outpatient care, and termination letters.
• Collaborate with Human Resources, when needed, to ensure that HR-related issues and findings are effectively documented, and necessary corrective actions are taken.
• Notify the HCSF of potentially compensable events, claims, or lawsuits.
• As requested by the HCSF, assist with preparation for trial, including sending litigation holds, and assisting with discovery.
• Request medical records and copies of bills for patient complaints, demands, and claims.
• Provide independent, unbiased, and discrete assistance to TUKHS practitioners regarding potential claims at the pre-claim stage; and investigate cases identified as potential risk issues, with a goal of mitigating professional liability exposure and harm to professional reputation.
• Attend mediations and trials on behalf of TUKHS providers
• Review and track claims identifying potential risk issues.
• Review and investigate patient/family complaints, patient demand letters, and incident reports; make recommendations to HCSF if requested regarding disposition of complaints and demands.
• Assist providers with response to patient complaints in coordination with the Clinical Risk Management and Patient Relations departments.
• Assist, when called upon, to assure compliance with various codes, laws, rules, and regulations concerning patient care (including those mandated by state and federal agencies), incident reporting and investigation activities in support of Legal, Compliance, and Clinical Risk and Regulatory departments. Request bill holds, make recommendations for waiver of bills, and attend bill-hold meetings.
• When necessary or prudent, request counsel for practitioners and, as requested by the HCSF, serve as the liaison to attorneys for requests to interview practitioners, obtain depositions for subsequent treating practitioners, and identify and prepare witnesses.
• Collaborate with Legal, Compliance, Clinical Risk and Regulatory leadership, as needed, to facilitate responses, including corrective actions to any Statement of Deficiency involving the OIG, OCR, KDHE, FDA, FBI, CMS and other regulatory and/or enforcement agencies Assist practitioners with responses to licensure board complaints; insurance grievances; and insurance peer review issues. Respond to requests for information and subpoenas from various agencies.
• Review proposed TUKHS policies, programs, agreements, and relationships from a risk perspective, to identify and minimize risk where appropriate.
• Review collected data to identify trends regarding accidents, incidents, claims and/or occurrences, preparing analysis and reports, and recommending corrective action to TUKHS leadership and Board of Directors.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• 5 or more years of experience as a claims manager in a health care environment or for medical professional liability insurance company(ies)

Preferred Education and Experience

• Juris Doctor
• 10 or more years of experience in claims management for integrated health system(s) or medical professional liability insurance company(ies)

Preferred Licensure and Certification

• License to Practice Law - State Bar Association Active bar membership in KS and/or MO a plus
• Certified Professional in Healthcare Risk Management (CPHRM) - American Hospital Association Certification Center (AHA-CC)
• CPCU, RPLU, ARM, and/or AIC

Knowledge Requirements

• Ability to manage and direct claims from start to finish (potentially compensable events, claims, suits), confirming coverage, timely reporting, assessing liability, negotiating settlements, attending mediations, and working towards informed, prompt, and fair resolution in line with TUKHS’s Communication and Resolution Program (CRP), with best reserve setting practices and respectful people-centered communication with patients, patient representatives, and visitors in accordance with claims and litigation management guidelines
• HIPAA in-depth knowledge and expertise
• Read, write, and speak English
• Knowledge of regulatory codes, legal requirements and health care law issues impacting enterprise and practitioner risk.
• Effective presentation skills; articulate, persuasive communicator
• Self-motivated with the ability to work independently; requires little supervision
• Ability to manage/handle stress while under pressure from many involved parties
• Ability to interface with a variety of professionals, including Board members, medical staff and senior leadership, attorneys, accountants, actuaries, brokers, underwriters, etc.
• Demonstrated skills in strategic planning, implementing, and evaluating programs
• Knowledge of clinical and non-clinical loss control and claims administration
• Ability to prioritize tasks and see the big picture
• Ability to delegate and know when to ask for assistance
• Demonstrated ability to offer creative, innovative solutions to prevent or reduce risk
• Litigation experience preferred

Time Type:

Full time

Job Requisition ID:

R-57959

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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34100 Oshkosh - NursingFull timeYes40

Pay Range:

$38.20 - $57.30Major Responsibilities:

• Assumes responsibility for caseloads consisting of patients in specialty areas.
• Conducts initial assessment to obtain thorough physical, social and environmental data.
• Establishes the plan of care in accordance with the physician orders and patient needs.
• Provides direct patient care and adjusts nursing care processes as needed. Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame. Advises and consults with family and other personnel, as appropriate.
• Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate. Updates and revises plan of care as indicated.
• Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards.
• Communicates with physicians to confirm and update patients' plan of care. Provides status updates and ensures ongoing communication with the physician and other members of the health care team.
• Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge. Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate.
• Participates in chart audits and continuous quality improvement activities as requested. Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided.
• Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Registered Nurse license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and
• A valid drivers license issued by the Division of Motor Vehicles, or
• Driver license issued by the state of Illinois.

Education Required:

• Associate's Degree in Nursing.

Experience Required:

• Typically requires 3 years of experience in clinical nursing.

Knowledge, Skills & Abilities Required:

• Excellent communication skills. Strong interpersonal skills and the ability to work with a variety of clients with patience and respect. Good organizational, analytical and problem solving skills.
• Demonstrated ability to work well with physicians and other professionals in a direct and positive manner.
• Proficiency in clinical skills with the ability to work under direction and make sound judgments.
• Ability to operate the necessary equipment to perform the job, i.e., FAX, computer, copier, telephone system.
• Ability to assess data reflecting the patient's status and the ability to interpret the appropriate information needed to identify each patient's requirements relative to their specific needs.
• Must have a tolerance for differences and an appreciation of multi-culturalism and diversity of the patients and their families.
• Must possess and provide proof of a valid Driver License and a registered, functional car with adequate insurance coverage.

Physical Requirements and Working Conditions:

• Must be capable of the manual dexterity required to use and operate a variety of equipment.
• Must have the physical ability to move about in confined spaces, including bending, twisting, kneeling, squatting and occasionally reaching one or both arm overhead.
• Must be able to work safely with people of various sizes and weight with diverse and complex medical conditions and physical limitations.
• Must be able to sit, stand, walk and climb stairs for limited to prolonged periods of time to complete required paperwork, gain entry to patients’ residences, travel from assigned visits and attend a variety of work related activities.
• Must have the physical stamina to attend to patient care requirements over a period of three or more hours without complete rest.
• Must have accurate vision to read gauges and measuring devices and to interpret written instructions.
• Subject to extreme temperature changes due to weather conditions.
• Subject to exposure to chemical and hazardous waste and communicable disease.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs from waist to overhead.
• Lift and carry up to 40 lbs. at waist height reasonable distance.
• Must be able to:
• Push/pull with 30 lbs. of force.
• Perform a sliding transfer of 150 lbs. with a second person present.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

12 Hour Evening Shift

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate Degree, Nursing.  Baccalaureate Degree in Nursing strongly preferred.  If Associate Degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

85077 Wake Forest University Health Sciences - Academic UME: CharlottePart timeNo5

Part time, 5 hours per week

Pay Range:

$18.85 - $28.30

Major Responsibilities:

The Anatomy– Lab Assistants may be asked to: 

• Assist with laboratory setup and rotation, including placement of plastinated specimens, models, and related anatomy resources.  
• Move, rotate, position, and organize anatomical specimens or laboratory materials, as directed.  
• Provide limited peer-level support to MS1 students during selected group activities (e.g. during LAUNCH), open laboratory sessions, or other course-related sessions.  
• Complete or review required onboarding materials, including laboratory safety expectations, donor respect and professionalism guidelines, specimen and plastinate handling procedures, course-specific logistics, hour tracking procedures, and role expectations.  
• Carry out instructions from the anatomy faculty/staff.  
• Follow all safety procedures for specimen handling, body mechanics, PPE, and laboratory movement.  
• Communicate promptly and professionally regarding scheduling, availability, and assigned responsibilities.  
• Accurately track and submit hours worked according to institutional procedures.  
• Work cooperatively and respectfully with MS1 students, faculty, staff, and other lab assistants.  

Licensure, Registration, and/or Certification Required:

• N/A

Education Required:

• Current WFUSM-CLT second-year medical student in good academic and professional standing.  
• Successful completion of relevant MS1 anatomy coursework.  

Experience Required:

• N/A

Knowledge, Skills & Abilities Required:

• The Lab Assistants are expected to: 
• Treat donors, specimens, plastinates, images, models, and laboratory materials with respect and contribute to a professional and supportive learning environment. 
• Follow anatomy laboratory policies, safety requirements, donor respect guidelines, and professionalism expectations.  
• Demonstrate reliability, punctuality, mature judgment, and professional communication.  
• Communicate promptly about scheduling conflicts, delays, absences, or concerns.  
• Maintain appropriate role boundaries and refer questions about grading, assessment, accommodations, course policies, or student concerns to the HSF Course Director. 
• Comfort working with anatomical specimens, plastinates, models, and laboratory materials.  
• Reliability, punctuality, and ability to follow detailed instructions.  
• Professional written and verbal communication.  
• Ability to collaborate well with students, faculty, staff, and other lab assistants.  
• Ability to maintain appropriate boundaries in a peer-support role.

Physical Requirements and Working Conditions:

• Hours: Variable, based on course needs and student availability; no more than 5 hours in any week. Lab assistants may work in pairs and will rotate coverage to minimize disruption to academic responsibilities. 
• The ideal candidate is reliable, professional, highly engaged in anatomy, comfortable in the anatomy laboratory environment, physically able to assist with specimen logistics, and able to collaborate effectively with students, faculty, staff, and other lab assistants. 
• Moving and positioning heavy anatomical specimens (weighing up to 75 pounds, with a student colleague).  
• Standing, sitting, bending, and walking throughout the laboratory space.  

Preferred Job Requirements:

Experience Required:

• Strong engagement with and competence in anatomy.  
• Interest in anatomy, surgery, radiology, medical education, or peer learning.  
• Prior experience supporting small-group learning, mentoring, tutoring, laboratory work, or educational logistics.  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job acts as a leader in the provision of patient care using the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience

Required - None.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills.

• Good organizational and time management skills and ability to be self-directed.

• Ability to demonstrate good judgement. 

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:

Varied

Job Category:

Nursing

Flexible scheduling. Rewarding careers. Nurses are the heartbeat of a hospital, and we do our best to keep our nurses’ hearts beating happily and well. Part of this is the breadth of career options for nurses with Banner Staffing Services. Apply today.

This is an excellent opportunity to join Banner Health. As an RN for Banner Staffing Services you will self-schedule a minimum of 2 shifts per month with no weekend commitment. There are opportunities for both Day and Night shift as well as to pick up shifts at other Banner Health locations.

You must have Emergency Department Registered Nurse work experience for a minimum of 12 months within the last year and a half.  BLS, ACLS and PALS is required upon hire.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities.  These positions offer flexibility in scheduling and are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. 

Banner Staffing Services is also excited to provide Banner Bedside Commitment opportunities (Formally Banner Travel). Banner Staffing Employees can pick up 8, 10, or 13 week commitments at a wide variety of Banner Facilities in the following state: Wyoming, Nevada, Nebraska, California, Arizona and Colorado

As a valued and respected Banner Health team member, you will enjoy: 

•    Competitive wages

•    Paid orientation

•    Flexible Schedules (select positions)

•    Fewer Shifts Cancelled

•    Weekly pay

•    403(b) Pre-tax retirement 

•    Employee Assistance Program

•    Employee wellness program

•    Discount Entertainment tickets

•    Restaurant/Shopping discounts

•    Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Registry/Per Diem positions require a minimum of 2 shifts a month commitment. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Employment Type:

Part time

Shift:

Evening Shift

Description:

Surgical Care Tech

Department: Operating Room - In our Operating Room at Chelsea, more than 5,000 inpatient and outpatient surgeries are performed annually in the fields of gynecology, orthopedics, ophthalmology, general surgery, otorhinolaryngology, podiatry, plastic surgery, and spine surgery. 

Location: Chelsea, MI

Why Join Us?

• Join an organization that is committed to the principle that health care is a basic human right and that all Americans should have access to high-quality, comprehensive health care
• AWARD WINNING WORKPLACE! The Chelsea hospital is one of five Southeast Michigan hospitals awarded by Newsweek’s as the World’s Best Hospitals for 2026
• Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
• Competitive compensation, DAILYPAY
• Benefits package also includes Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

Position Purpose:

The Surgical Care Tech cleans and disinfects operating room equipment as assigned. Performs housekeeping duties (Cleaning stretchers, equipment, terminally cleaning of the Surgical Department, etc.)

Shift Available: Evening Shift

Status Available: Part-time benefit eligible (48 hours per pay period - every two weeks)

On call required one weekend every couple months

Required Qualifications

• Minimum of high school diploma
• A minimum of one-year previous related experience.

Visit www.trinityhealthmichigan.org/careers to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

About Chelsea Hospital

Chelsea Hospital is a 103-bed, not-for-profit hospital established in 1970 leading the way in patient safety in satisfaction. Located in Chelsea, Michigan, Chelsea Hospital is a joint venture between Trinity Health and University of Michigan Health. These two award-winning health systems bring new services to Chelsea, while sharing resources, best practices and more to drive innovation and a higher level of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

34000 Advocate South Suburban Hospital - Administration: NursingFull timeYes40

This position is exempt, working primarily on day shift but may be required to rotate rounding on off shifts and weekends and be available 24/7 for assigned areas and as administrator on call.

Pay Range:

$68.20 - $102.30

Major Responsibilities:

• Coordination and administration of all operational aspects to ensure effective high quality care for patients.
• Development and implementation of strategic plans that integrate the goals of Advocate Health Care/South Suburban Hospital’s Mission, Values, and Philosophy.
• Lead strategic planning, marketing, and new service line/program development efforts for assigned service lines, both inpatient and outpatient programs, in collaboration with business development. Market and promote service in conjunction with other disciplines and departments.
•  Development and implementation of policies, procedures, and standards which follow quality management, DNV, IDPH, CMS, CDC, OSHA, and other external guidelines.
•  Responsible for professional and personal growth and development.

Education and experience

• Bachelor's Degree in Nursing (BSN) and Masters Degree any field OR Bachelors Degree any field with a Master's Degree in Nursing (MSN) required. 
• Minimum 5 years in healthcare leadership.
• Critical Care experience preferred. 
• Nurse, Registered (RN)

Certification:

• Nurse Executive Certification and/or certification in specialty preferred (or within 2 years of hire into position)

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

We are so glad you are interested in joining Sutter Health!

Organization:

MMC-Memorial Medical Center

Position Overview:

Performs routine patient care, support and services in accordance with the legal scope of practice and within established standards of care, policies, and procedures. Integrates education, technical competence and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Exercises sound judgment, and developed clinical skills to support the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care.

Job Description:

EDUCATION:
HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:
BLS-Basic Life Support Healthcare Provider

SKILLS AND KNOWLEDGE:
Proficiency in fundamental patient-care techniques, standard clinical procedures, and routine medical equipment use.

Knowledge of appropriate emergency care for role (i.e. chest compressions, dialing 911)

Ability to follow instructions, furnished in written, oral, diagram, or schedule form.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Possess written and verbal communications skills to explain patient care information clearly and professionally to diverse audiences, including non-medical people.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Nights

Schedule:

Full Time

Shift Hours:

12

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

36

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.13 to $36.58 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

At Houston Methodist, the Patient Observation Tech position is responsible for demonstrating basic knowledge and skills necessary to communicate appropriately and provide continuous, electronic observation and surveillance of assigned age-specific, diverse patient population, assisting in the delivery of patient care and services. This position verbally redirects the patient from engaging in at-risk behaviors and summoning nursing staff when patient requires assistance, and reports observations and patient problems to the licensed nurse. The Patient Observation Tech position practices Patient and Family-Centered Care in concert with Houston Methodist ICARE values.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation

LICENSES AND CERTIFICATIONS

Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software and navigates a windows-based environment
• Demonstrate ability to maintain poise under stress
• Completes required continuous training and education, including department-specific requirements

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
• Interacts with peers, staff and patients in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication is positive and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
• Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Functions as a liaison between patients, families and staff to troubleshoot and resolve telesitter issues.
• Responds quickly, logically and patiently to questions or requests from patients and hospital staff. Organizes daily work flow, problem-solves basic and routine matters, and prioritizes simultaneous situations, seeking guidance and assistance from preceptor, licensed nurse, or management when needed.
• Maintains visual observation of assigned patients at all times and verbally redirects patients over digital 2-way audio device.
• Delivers AvaSys Mobile Carts to patient rooms, sets up the unit, and assists with testing of the unit’s position, camera, and audio speaker.
• Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability, i.e. shift handoff/report.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Communicates with interdisciplinary team and responds quickly to patient behavioral changes Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
• Seeks help and/or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues.
• Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. Completes and updates the individual development plan (IDP) on an on-going basis.
• Offers innovative solutions through participation in performance improvement projects and shared governance activities.

SUPPLEMENTAL REQUIREMENTS




Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High school diploma or equivalent

Preferred – Associate’s degree

Work Experience

Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.

Certifications

Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
• Skills to effectively present information and respond to questions from patients and customers, with proficiency.
• Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
• Good organizational, time management, and conflict resolution skills.
• Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. 
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Summary

Job Description:

Seeking Nursing Assistant!

Baptist Health Floyd, 2F Step-Down ICU

Part-time (24 Hours Weekly), Days (7am-7pm)

Benefit Eligible

 

Job Duties:

We are seeking a Nursing Assistant who under general supervision and according to established procedures functions as an on-shift team member under the direction of the nurse by providing delegated aspects of patient care and routine non-patient care unit maintenance tasks.

About the Unit:

The Step-Down ICU, also known as 2F, is a 16-bed intermediate level of care unit between the Inpatient Units and the Critical Care units. While the unit specializes in septic and respiratory compromised (COPD, PNA, Respiratory Failure) patients, there are also a variety of diagnoses, such as CHF, dysrhythmias, DKA, Hemodialysis and Peritoneal dialysis, AMS, etc. Nursing Assistants will provide excellent care for a high acuity-based population. 2F is a great place for Nursing Assistants to cultivate and expand their skills. Due to the proximity and collaboration with the ICU, 2F is commonly utilized as a progressive steppingstone for Nursing Assistants to build a foundation of skills needed to be successful in the ICU. 

Qualifications:

BLS for Healthcare Provider required.

Previous Nursing Assistant experience required.

High school diploma/equivalent or CNA preferred, not required.

Baptist Health Floyd is a Pathway to Excellence® designated organization. 

We offer competitive salaries and excellent benefits.  We are conveniently located 10 minutes from downtown Louisville at 1850 State Street, New Albany, IN 47150. EOE.  

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

34102 AMC Mount Pleasant - Nursing Float PoolFull timeYes36

• Three 12 hour shifts, 0700-1930
• Every third weekend rotation and rotating holidays

Pay Range:

$38.20 - $57.30

Job Description

Registered Nurse (RN) – Float

Mt. Pleasant, WI, United States 

Where You Will Work:

Med/Surge Garden is a 24-bed medical/surgical unit with mixed acuity, specializing in the care of stroke and oncology patients and Med Surg I is a 24-bed acute care unit specializes in medical-surgical, orthopedic, surgical, and trauma care, serving primarily surgical and orthopedic patients. Nurse-to-patient ratios for both Med Surg units are typically 5:1, and nursing assistant ratios are 6-7:1.

Our Med Surg units thrive on teamwork, accountability, and a drive for continuous improvement.

We’re Looking For:

• Completion of an accredited or approved program in nursing 

• Registered Nurse license issued by the state in which the teammate practices 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association   

What You’ll Do:

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.  

• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.  

About This Location: 

At Aurora Medical Center – Mount Pleasant, we’re here to offer safe, patient-centered health care for all our community. Our medical center and adjacent medical office building offer inpatient and outpatient care, trauma level IV emergency care, a variety of specialty services, and lab and pharmacy.

Inside our hospital and medical office building, you’ll find high-tech medical and communication throughout from virtual check-in at office visits to in-room digital whiteboards displaying information for your hospital stay.

When you’re within our walls for care, you’ll experience the compassionate, quality care of our dedicated teams. You’ll be part of an integrated health care system where your doctors and health records follow you across the Aurora Health Care system for a smooth transition in care.

Wherever you are on your health care journey, we’re here to provide advanced, coordinated care while treating you as a whole person. Our environment and care practices are designed for optimal health and healing.

Be the Nurse Who Redefines Care. 
 At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. 
 Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Ready to Take the Next Step:

Apply Now! 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

VCH Respiratory Therapy

Job Summary:

Provides respiratory care to patients as ordered by physicians, and according to established standards and practices.

.

Key Responsibilities:

• Exemplifies knowledge of the cardiopulmonary system in order to perform the delivery of clinical care, while utilizing standards and practice and in accordance with the hospital mission and vision.

• Ability to work under limited supervision and to follow written and oral communication.

• Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from newborns to geriatrics.

• Ability to demonstrate effective communication skills, empathy, and unconditional positive regard towards all patients and co-workers.

• Establishes measurable yearly goals and objectives.

• Promotes positive customer relations.

• Compliance with organizational requirements, including policies, procedures and regulations specific to the Respiratory Care Department.

• Mechanism must be provided for contact of the employee (i.e. beeper, telephone, emergency contact).

• Flexibility in schedule in order to met the needs of the patients, community and staff.

• Participates in performance improvement to improve patient outcomes.

• Performs age specific therapy, demonstrating awareness of safety and care for each age group. This includes the importance of individual and family education, knowledge of routine and emergency procedures, knowledge and administration of medications and knowledge of isolation procedures.

• Able to effectively perform patient handling procedures to ensure patient safety as well as employee safety.

• Other duties as assigned.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

​

Core Accountabilities:

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Certified Respiratory Therapist - Licensure-Others, LIC-Registered Respiratory Therapist - Tennessee

Work Experience:

Relevant Work Experience

Experience Level :

Less than 1 year

Education:

Graduate of an approved discipline specific program

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$39.89 - $87.15

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend

Scheduled Hours:

7p-7:30a

Shift:

3 - Night Shift, 12 Hours (United States of America)

Hours:

24

Cost Center:

10020 - 1410 Nursing 3 East

Union:

MNA-University (Massachusetts Nurses Association)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts RN license.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

12705 Enterprise Corporate - Patient Access & Care Team: NC/GA OperationsFull timeYes40

Shift Monday-Friday; 8a-5p- includes Holidays

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11604 Enterprise Corporate - Language ServicesFull timeYes40

This Role will support the North Caroline & GA LAIS Division.

Standard business hours: Monday-Friday 8am-5pm. Occasional weekends or travel.

Pay Range:

$54.90 - $82.35

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.