Employment Type:

Full time

Shift:

Evening Shift

Description:

2nd shift: 10:30pm-7:00pm

What are the Minimum Skills, Experience and Educational Requirements?

• High school graduate with courses in business and computers.
• Ability to read, write and speak the English language effectively.
• Must have excellent communication and customer service skills.
• One year of medical office experience preferred, with understanding of medical and insurance terms.
• Must be able to type 50 wpm, error-free.
• Experience with computer, copy machine, fax and other office equipment preferred.

What are the Essential Job Functions and Responsibilities?

• Participates, communicates, interacts and assists patients, the public, and co-workers (inter and intradepartmental) in fulfilling job responsibilities.        
• Maintains established departmental polices and procedures, standard work objectives, quality management program, safety and infection control standards.
• Registers patients for multiple hospital services, entering complete and accurate information at all times, while providing follow through in regular daily work and routine.       
• Knowledgeable and compliant with insurance requirements, including pre-certification and authorization.
• Demonstrates excellent customer service when answering the department phones.                                                     
• Familiar with all department and hospital forms, obtaining signatures when necessary.  Capable of offering assistance in answering questions from patients pertaining to hospital forms.
• Have ability to count and balance cash funds and write appropriate and accurate receipts.  Provide assistance in going to patient’s bedside to collect and itemize valuables, to secure in the safe in-patient registration and return them when requested by the patient or representative.
• Maintains department records, reports and files as required.                                                                                                    
• Maintains confidentiality of patients, employees and visitors according to hospital policies and procedures with no violations.
• Enhances professional growth and development through participation in educational programs, current literature, memos, department manuals and inservice meetings.
• Must be flexible, adaptable and capable of making appropriate judgment calls in a variety of situations and /or emergencies.
• Ability to multi-task, while remaining calm, organized, professional and friendly to patients, co-workers, visitors and medical staff.
• Performs other duties as assigned by Management.                      

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

10206 Enterprise Corporate - Accounts PayableFull timeYes40

Normal business hours, 8-5, M-F

Pay Range:

$54.90 - $82.35

Major Responsibilities:

• Oversee the daily operations of the travel, business expense, and travel and procurement cards, ensuring all financial transactions are processed accurately and timely. This includes all aspects of the travel process including providing appropriate technology allowing for request, approval, capture of receipts, expense management, and duty of care to relationships with travel management partners who assist travelers.
• Serve as the primary interface between the company and the travel-related partners, emerging technology, changes in the program and any other projects.
• Develop and implement travel and expense policies and procedures, ensuring compliance with company guidelines and regulatory requirements. Update and manage training materials, policy and procedures, and communications to establish consistency and best practices.
• Knowledge, expertise, and direct experience in all aspects of travel management and processing including but not limited to IRS rules around reporting and taxation, duty of care in an environment with a mix of domestic and international travel, sustainability, risk management, and mitigation related to travel services.
• Negotiate contracts with travel partners and service providers to ensure cost-effective travel arrangements. Partners with Strategic Sourcing to negotiate supplier contracts with travel providers to drive cost effective and efficient travel. 
• Monitor and analyze travel and expense data, identifying trends and areas for improvement. Manages metrics, KPIs and oversight of performance within each measurement and takes action as needed.
• Maintain superior customer service. Develop programs to enhance customer service and maintain constant communication with end-users and suppliers to make certain that department is delivering on this value.
• Collaborate with internal stakeholders to develop programs that foster the training of end-users (expense reports and card reconciliations) on the Enterprise ERP system(s). Work with teammates to routinely evaluate opportunities for training and provide a program for training with end-users. Ensure that end-users have the knowledge to enter expense reports accurately and efficiently.
• Develop and implement strategies to optimize travel and expense management, reducing costs and improving efficiency. Stay up to date with the latest trends and best practices in travel and expense management.
• Partner with technology team to configure and update the system as needed. Provides continuous analysis and development of technology and systems in area of travel and expense reimbursement. Recommends and implements travel system configuration changes to audit rules, expense types, etc. to assist in policy compliance and process efficiency. 
• Assist in the resolution of any audit findings related to the Travel & Business Expense system and processes.
• Supports regional entities in their management of travel functions including providing “subject matter” expertise with regard to innovation, cost reduction and efficiency improvements and assisting in the evaluation and implementation of various products and services under the Enterprise.
• Provides concierge services to senior and executive management including auditing of all CEO and CEO Cabinet expenses.
• Analyzes reports inclusive of spend, volume trends, and exception reporting, budgeting, and forecasting in online travel and expense system.

Education Required:

• ​​Bachelor’s degree in business administration, Finance, Accounting, Supply Chain, Data Analytics, or related field or 7+ years of direct relevant work experience in Accounts Payable or Travel and Business Expense including a minimum of two years supervisory experience will be considered in lieu of degree.

Work Experience Required:

• 7+ years of direct relevant work experience in Accounts Payable and Travel & Business Expense, or similar process-driven environments. 
• Experience in Accounts Payable, Travel & Expense management, card program administration, or finance operations. 
• Experience with Workday Financials and travel booking/expense tools (Deem, Concur, etc.) is highly desirable.

Knowledge, Skills & Abilities Required:

• Strong knowledge of AP and Travel & Expense workflows, analytics, operations, and best practices. 
• ​​Exceedingly strong communication skills, presentation skills and executive presence required​
• Ability to interpret data, identify root causes, and diagnose system/process issues. 
• Must possess in-depth knowledge of generally accepted accounting principles, proficiency in accounting systems, and strong operational knowledge of the travel and business expense cycle.
• Must have strong project management skills and be able to perform as a project leader to deliver results under deadlines as well as working effectively cross-functionally in a rapidly changing environment.
• Excellent leadership and people management skills, with the ability to motivate and inspire a team.
• Experience in implementing and managing accounts payable and/or travel and business expense technology systems.
• Analytical mindset with the ability to gather and interpret data to drive informed strategic decision-making.
• Excellent communication skills and ability to partner with tech, finance, procurement, and external partners. 
• Proficiency with ERP systems (Workday preferred) and Microsoft Office Suite including Excel. 
• Highly organized with strong attention to detail and ability to manage competing priorities.

Physical Requirements and Working Conditions:

• Standard office environment; primarily remote or hybrid depending on business needs.
• Limited travel may be required.
• Effectively manage a team in a remote environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

37328 Advocate Trinity Hospital - Cancer Care Services: O/PPart timeNo0

Registry CNA position for the outpatient infusion center. This registry CNA will also float to South Suburban Hospital Infusion Center when there is a need.

Pay Range:

$20.80 - $31.20Major Responsibilities: Customer Satisfaction 1)• Introduces self and role to patient at start of shift. Provide fresh pitcher of water (if not NPO). 2)• Places call light and phone in reach of the patient 3)• Listens to patients; solicit information about patient’s needs. 4)• Involves patients in decisions about their care -how they want to carry out their day (e.g., do they prefer to wash before breakfast?) 5)• Answers call lights. 6)• Assists patients with elimination needs. 7)• Provides a.m. or p.m. care to include bed bath or bathing assistance, oral care of teeth and mouth and hair care or shaving as necessary. 8)• Straightens patient’s room. Changes bed linens. 9)• Transports, transfers, lifts and positions patients as directed. 10)• Ambulates non-bed ridden patients (4 times daily unless otherwise directed). • Feeds patient as needed. • Collects specimens and transports specimens to lab. • Transports equipment, supplies, specimens and pharmacy items. • Communicates with patients, families and other health care professionals in a positive and respectful manner. • Addresses and resolves customer complaints. • Ensures on-time completion of your performance pathway. • Sends out co-worker feedback forms 6 months before review to associates you and your leader have identified as able to provide valuable feedback. • Submits self-evaluation to leader two weeks before review. • Participates in the TNT associate satisfaction survey. • Submits ideas each year for improving customer satisfaction. Quality 1)• Receives report from previous assistant at start of shift. 2)• Night shift: prepares NPO list. – Hang NPO sign above patient’s bed. Communicate with patient in layperson’s terms. 3)• Participates in the admission, transfer and discharge process of all patients under the supervision of the registered nurse. - Sets up patient room: obtains necessary supplies and equipment - Introduces self to patient and family; assists patient in changing into a patient gown - Ensures patient identification band placement - Assists with patient transfer or discharge as assigned, ensuring that the patient belongings are accounted for. Communicates special needs to the receiving unit. 4)• Maintains a clean, safe unit environment to meet needs of unit/age-specific population. - Responds to call lights and communicates patient requests to RN. - Demonstrates ability to respond appropriately to emergency situations. - Uses proper body mechanics. - Removes discontinued equipment to soiled utility room. - Reports unsafe/malfunctioning equipment and removes from use. - Cleans and disinfect equipment and return to proper storage. - Restocks patient rooms with appropriate equipment and supplies. - Practices within infection control policies and procedures. 5)• Takes and records vital signs, weight, height, intake and output (I/O) as directed and notifies RN with abnormal results. 6)• Provides appropriate skin care. Reports areas of pressure, redness or abrasions on patient’s skin. 7)• Documents patient information on appropriate forms. 8)• Acts as patient/family advocate by providing comfort, assistance and information. 9)• Communicates patient/family concerns and issues to appropriate nursing staff. 10)• Provides report to following assistant at end of shift. • Recognizes and adopts activities appropriate to the specific need of the patient population and demonstrates knowledge of specific issues directly related to the age of the patients. - Performs all work in accordance with Trinity Hospital and regulatory safety procedures and requirements including OSHA, Accrediting Organization, state, county and local agencies. ? Participate in efforts to monitor and improve departmental CQI indicators. ? Submit ideas for improving quality in your department. People Growth 3) Schedule yourself to complete the requisite hours of training per quarter. 1) Develop a learning plan and track your progress on a learning log. 2) Attend all department / hospital in-service orientation and other meetings as required. Innovation 1)Submit Dynamite ideas to your leader. Identifies improvement ideas within scope of responsibility and assumes accountability for implementation of plans and results. 2)Participate in hospital wide or departmental DIG each year. 3)Implement Just-Do-It initiatives in your department during the year. Organizational Climate 2)Interacts with co-workers in a team atmosphere in order to help find a better way to perform job. 3)Participate in hospitalwide TNT-related activities. 4)Participate in departmental recognition and socialization activities. 5)Attend all departmental staff meetings. 1)Establishes and maintains effective working relations with all associates. Productivity 1)Participate in efforts to improve productivity in your department. 2)Submit ideas for improving productivity in your department. Economics 1)Participate in efforts to contain costs or generate revenue in your department. 2)Submit ideas for reducing expenses or adding revenue. Education/Experience Required: - High school graduate or equivalent. - Ability to read, write and follow instructions as required. Knowledge, Skills & Abilities Required: • Good communication skills • Courteous and professional interpersonal skills Basic math calculation skills CPR (Heart Saver) certified within 6 months of employment Certification as a Nursing Assistant by the State of Illinois Physical Requirements and Working Conditions: - Ability to communicate with customers. - Bi-lingual skills desirable. - Ability to push and pull equipment associated with duties. - Ability to do medium lifting (20 to 50 pounds occasionally and/or 10 to 25 pounds frequently and/or up to 10 pounds constantly.) If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36102 Navicent Health Medical Center - Emergency DepartmentPart timeNo0

PRN position, various hours

Pay Range:

$20.80 - $31.20

Major Responsibilities:

Demonstrates competency in the physical care of the patient according to AHN/unit patient care standards, including the following as appropriate for the unit:

• Personal care for all body systems, including bathing, oral hygiene, perineal care, linen changes and hair care.
• Pre and post-op/ procedure care
• Post-mortem care
• Patient in restraints
• Placement of electrodes for cardiac, respiratory and/or fetal monitoring
• Assisting with ambulation and exercise
• Patient with infectious disease including TB, hepatitis, AIDS, including those requiring isolation.
• Correct positioning of patients in beds, chairs, and specialty surfaces
• Transfer of patient (e.g. bed to chair, bed to commode or back)
• Transportation of patients on wheelchair, stretcher, bed, etc., including to other units as needed
• Demonstrates competency in skin care protocols and care
• Accurately performs/ documents intake/ output, vital signs, weights and other monitoring, including computerized charting.
• Promptly notifies nurse of abnormal vital signs, observations, physical complaints, etc.
• Patient with latex allergies
• Assist in identifying patients at risk for falls and preventing falls
• Maintain a clean, safe and comfortable environment for the patient, including correct handling of body fluids and appropriate cleaning of equipment between patients.
• Demonstrates utilization of proper body mechanics and appropriate lift techniques/ resources.
• Performs glucose monitoring via fingerstick

.Implements admission, transfer and discharge procedures, according to AHN unit standards:

• Assists with timely admission, discharge or transfer
• Provides explanations of the physical environment, including communication devices.
• Accurately records relevant and required information on the appropriate documentation tool.
• Collects and properly forwards patient’s personal belongings at the time of transfer, discharge or death, documenting disposition.
• Assures unused equipment and supplies are cleaned/removed from the patient’s room after discontinuation
• Utilizes discharge process, to include bed tracking, when discharging/transferring patients.

Utilizes effective communication and interpersonal skills:

• Assures timely and appropriate communication of patient/ family issues.
• Establishes therapeutic relationships with patients, families and members of the health care team through effective use of verbal and non-verbal communication skills.
• Utilizes appropriate lines of authority.
• Maintains confidentiality in accordance with hospital policies.
• Demonstrates effective conflict resolution skills.
• Demonstrates awareness of satisfaction issues and contributes to resolution and improvement.

Demonstrates competence in the following skills:

• Time management and prioritization
• Teamwork
• Problem solving and critical thinking
• Organization of work and environment
• Timely response to patient/nurse needs and requests

Participates in maintaining supplies, equipment and unit cleanliness:

• Maintains a neat and orderly appearance of patient areas.
• Restocks supplies at the bedside, supply shelves, and other designated areas.
• Reports broken, malfunctioning or missing equipment to the appropriate person.
• Ensures appropriate charges made.
• Properly handles, stores, cleans and maintains equipment.
• Efficiently and appropriately uses supplies, linen and dietary items.

Demonstrates self growth/accountability:

• Participates in quality assurance and PI activities.
• Participates in at least 50% of unit meetings and reads/ initials minutes of all meetings not attended.
• Maintains awareness of hospital/division/unit procedure/policy changes which affect the delivery of patient care.
• Verbalizes how his/her job supports organizational/ departmental goals and pillars of excellence.
• Demonstrates “Commitment to Coworkers” along with allCultural Commitments.
• Assures competency maintained.
• Complies with unit-specific articulated job expectations.

Demonstrates competency in the following complex care activities at minimum with other activities determined by unit need.  These competencies will include but not be limited to:

• Completion of Preceptor training and serving in Preceptor role.  Glucose monitoring and quality control checks.
• Respiratory Care including tracheostomy care, suctioning, etc.
• Complete required CPR training as defined by the unit.Dressing changes
• Monitoring chest and other drainage tubes and levels, reporting deviations 
• Procedure/Equipment set-up
• Complete and Maintain Decontamination Training
• Performs worker compensation drug screens on patients as requested by employer
• CPI training
• Helicopter safety/transport of patients to and from Helipad
• Part of the Trauma Response Team, assisting with patient care, picking up blood products from the blood bank, collecting evidence using chain of custody
• Assists RN with restraints and monitoring
• 12 lead EKG
• Venipuncture/ phlebotomy

As assigned, demonstrates competency in Medical Receptionist Major Job Functions and Communication Specialists to include:

• Assuring timely and accurate order entry and verification.
• Maintaining medical record and assuring HIPAA regulations met. Scanning EC medical records.
• Serving as central Communication and reception hub for the unit.
• Maintaining order and cleanliness of the central station and operations of designated equipment.
• Assuring timely throughput patient processes.
• Facilitating obtaining supplies and materials for patient care.
• Demonstrating professional growth.

Assists in achieving unit quality scores which meet or exceed hospital/ national average for nurse-sensitive quality indicators such as skin breakdown, falls, and others as appropriate for the unit.

Education Required:

• High school diploma or GED. 

Physical Requirements and Working Conditions:

Spends much of the day walking and standing on tile or carpet, bending, stooping, and sitting.   Must be able to use visual near and distance acuity. Must have verbal ability to communicate in person and over the phone or radio. Must be able to assist co-workers in transfers and transport supplies, patients/residents, or equipment using good body mechanics. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 60-80 pounds, specific to the job class evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and change from one position to the other rapidly. Must be able to lift 25-60 lbs. and carry 25-50 pounds specific to job class evaluation. Must be able to tolerate high noise, busy atmospheres and noxious odors.

Preferred Job Requirements

Preferred Certification/License/Registration

• Certified Nursing Assistant (CNA) preferred.

Preferred Experience

• Prefer experience taking care of patients and dealing with the public.

Preferred Knowledge/Skills/Abilities

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Job Title:

RN , Registered Nurse - ONSITE Virtual

Position Purpose: Join our dedicated team at MercyOne Des Moines Medical Center, where RNs have a unique opportunity to deliver patient care through virtual platforms. In this role, you will assess and care for patients using video conferencing technology, ensuring seamless admissions, discharges, and patient education within our acute care unit.

What You Will Do:

The Virtual Registered Nurse (RN) is a member of the Nursing Care Team and is responsible for collaboration, communication & facilitation of optimal provision of care through a computerized &/or digital platform supporting daily management of care.

• Responsible for the assessment, planning, implementation, coordination, monitoring & evaluation of the patient's plan of care from admission to discharge.
• Utilizes clinical knowledge, critical thinking skills & the principles of case management & adult education to coordinate, implement & support the plan of care.
• Ensures a seamless, effective, efficient transition of care across the continuum.
• Responsible for monitoring quality metrics specific to the department & ensuring complete & accurate documentation in the patient record.
• Performs the roles: 1) mentor; 2) clinician; 3) educator; 4) consultant / collaborator; and 5) navigator.

Hours:

• 12-hour shifts (3 shifts per week/full-time)

Shift Availability:

• Full-Time:Night Shift: 7 PM - 7 AM

Minimum Qualifications:

• Current Iowa RN license
• BSN preferred
• Minimum five (5) years of equivalent experience in health condition management in an adult acute care clinical setting with direct patient care experience within the last 10 years.

Position Highlights and Benefits: At MercyOne, we prioritize your physical and mental well-being. Our comprehensive benefits package includes:

• Wellness programs to support your health.
• Education reimbursement to further your career.
• Personalized health insurance plans, including dental and vision coverage.
• Generous paid time off.
• Long- and short-term leave options.
• Retirement planning assistance.
• Life insurance coverage for peace of mind.

About MercyOne Central Iowa: MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton, and Centerville and two specialty hospitals.

• MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total)
• Along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine, and specialty clinics.
• Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates.
• MercyOne Central Iowa is a member of MercyOne.
• MercyOne has more than 20,000 colleagues in Iowa and the surrounding states.
• Because of our many specialties, you will be challenged daily and develop a wide variety of nursing knowledge and have the opportunity to practice your vast skills.
• MercyOne also provides you with the quality care you provide to others.
• We care about our employees’ well-being and offer benefits that complement work/life balance.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

10010 IRCAD - AdministrationPart timeNo0

In-Person

Periodic weekends and evenings

Pay Range:

$35.50 - $53.25

PRIMARY PURPOSE

The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies and digital media platforms. The VC Administrator will work closely with the Collaboration team members on the video service line and solution implementations.

Major Responsibilities

• End-to-End AV Operations: Overseeing all audio-visual systems and ensuring seamless functionality across livestream broadcasting, video conferencing, and in-room AV setups

• Technical Support & Troubleshooting: Providing hands-on and remote support for AV systems, including setup, maintenance, and real-time issue resolution.  Supporting Mac and PC based presentations

• System Integration: Collaborating with vendors like Stryker, Medtronic, Boston Scientific, J&J, Proximie, and others to coordinate AV hardware needs and system integration for surgical training environments

• Strategic Collaboration: Supporting collaborative initiatives to enable telepresence, video segmentation, and bi-directional broadcasting for surgical education

MINIMUM JOB REQUIREMENTS

Education

Bachelor's Degree or equivalent knowledge

Certification / Registration / License

n/a

Work Experience

Typically requires 3 years of experience in video conferencing, unified communications and collaboration

Knowledge / Skills / Abilities

• In depth working knowledge of underlying IT technology associated with programs. Skill set to include: software administration, server/data base skills and knowledge of router LAN/ WAN and telephony architecture.
• Must be proficient in the use of the Microsoft Office (Excel, PowerPoint and Word) or similar products.
• Basic knowledge and practical application of video conferencing technologies and protocols.
• (H.320, H323, H.264, SIP and TIP, etc.)
• Working experience with major videoconferencing equipment such as: Codecs from Cisco, Tandberg, Polycom, Lifesize, Vidyo etc.
• Basic knowledge of MCU and control systems from Cisco, Polycom, etc.
• ISDN Network Infrastructure and Implementation (BRI and T1) H.323 Endpoints, Gateways, MCU's, and Gatekeepers.
• Experience in Audio Visual Solutions including: Videoconferencing, Multimedia, Distance Learning,
• Facility coordination or Networking systems preferred.
• Ability to test, troubleshoot and work independently to resolve both customer and executive management conferencing issues or problems with exceptional customer service skills.
• Basic networking understanding and skills including firewall and QoS compliance with video standards.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Ability to travel
• Must be able to sit, stand, walk, lift, squat, bend, twist, drawl, kneel, climb and reach above shoulders and work at heights at various times in the workday.
• Must be able to lift and carry up to 50 lbs at waist height a reasonable distance.
• Must be able to push/pull with 10 lbs of force.
• Must have functional vision, speech and hearing.
• Must be able to use hands with find manipulation when using computer keyboard.
• May be exposed to fumes, odors, dust and dirt.
• May be exposed to mechanical, electrical and chemical hazards; therefore protective equipment may be worn as necessary.
• Operates all equipment necessary to perform the job
• Comfortable working around live animals
• Comfortable working around human tissue

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

At Houston Methodist, the Registered Nurse (RN) PRN Periop. Servs position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Periop. Servs position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Periop. Servs position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Periop. Servs position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• Two years registered nurse experience in a healthcare environment

LICENSES AND CERTIFICATIONS

Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months

Preferred

• Magnet - ANCC Recognized Certification
• PALS - Pediatric Advanced Life Support or Instructor (AHA) if Pediatric care within 4 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
• Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
• Demonstrates proficient time management skills
• Maintains level of professional contributions as defined in Clinical Career Path program guide
• Working knowledge of Microsoft products including Outlook

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.
• Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.
• Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.
• Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
• Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly.
• Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.
• Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.
• Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.
• Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.

FINANCE ESSENTIAL FUNCTIONS

• Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.
• Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
• Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.

SUPPLEMENTAL REQUIREMENTS




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.


Houston Methodist is an Equal Opportunity Employer.

Employment Type:

Full time

Shift:

Description:

Physical Therapist, Home Care

Location:         Stafford/Manchester/Mansfield Region

Status:             Full Time

Bonus:             Sign On Bonus

Position Purpose:

Our home care physical therapists use cutting edge technology and clinical knowledge to provide exceptional care to patients who require one on one attention and monitoring in the sacred place they call home. Compassionate care is provided to all members of our communities through a multidisciplinary approach working collaboratively with physicians, nursing team members, social workers, and home health aides. Enthusiastic candidates must excel in an autonomous work environment, be highly motivated, detail orientated, organized and technologically proficient.

Position Details:

This position qualifies for a $10,000 sign-on bonus paid out in 4 installments.

Schedule is Monday - Friday, 8 am - 4:30 pm with rotating weekends (currently team is working one every 17 weeks)

What you will do:

• Plan and prioritize visits based on client needs and physician orders.
• Assess clients at admission and key intervals and document accurately.
• Develop and update care plans with measurable goals in collaboration with physician and client.
• Provide therapy using approved techniques, exercises, and modalities.
• Coordinate care and referrals with other disciplines as needed.
• Educate clients and caregivers on therapy programs and home exercises.
• Monitor progress and report changes promptly to the physician.
• Ensure compliance with laws, regulations, and agency policies.
• Complete documentation at point of care in a timely manner.

Minimum Qualifications:

• Possession of a degree, which includes an internship from a baccalaureate/university program in physical therapy approved by the American Physical Therapy Association.
• Bachelor’s degree in physical therapy from an APTA-accredited program which includes an internship.
• Current Physical Therapist license in Connecticut.
• Minimum 1 year as a Physical Therapist or completion of 6–8 week preceptorship.
• Familiarity with home healthcare and regulatory requirements preferred.
• Maintain clinical skills and adhere to organizational policies and ethical standards.
• Ability to work with minimal supervision and maintain professional relationships with clients and families.
• Valid driver’s license and reliable transportation required

Position Highlights and Benefits:

• Mission Driven, patient-centered focus
• Comprehensive benefit packages available including 1st Day medical coverage, dental, vision, short- and long-term disability insurance.
• Paid Time Off (PTO) package plus 7 additional paid holidays
• 403B Retirement plan with generous matching contributions
• Tuition reimbursement and mileage reimbursement.
• Ability to earn incentives through our Employee Referral program.
• Comprehensive Orientation and professional development opportunities

Ministry/Facility Information

Trinity Health Of New England At Home is dedicated to providing compassionate, exceptional care where people are most comfortable—at home. We are the region's most comprehensive home care provider, committed to trusted quality of care. With new strategies, vision, and technology, we are shaping the future of healthcare.

Apply today!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

35802 Aurora Lakeland Medical Center - Med Surg: IU Medical UnitPart timeYes24

• 2–12-hour shifts per week 7:00am-7:30pm
• Every 4th weekend, every other holiday rotation (includes Christmas Eve and New Year's Eve).

Pay Range:

$38.20 - $57.30

Registered Nurse (RN) – Department 

Elkhorn, WI United States 

Where You Will Work: 

The MedSurg unit is located on the 2nd floor and consists of 40 beds, though we typically care for no more than 28 patients at a time. Additionally, we manage an overflow unit on 4 East, which usually accommodates six patients and is staffed with two RNs providing primary care. The 2nd floor serves as the main MedSurg unit, caring for general medical-surgical patients, hospice patients, and telemetry patients who are medically appropriate for the unit. Our patient population primarily consists of older adults. The overflow unit generally has patients of lower acuity. Typical staffing includes 4–5 patients per RN from 07:00–23:00 and up to 6 patients per RN from 23:00–07:00, with CNAs caring for 6–8 patients. We also have a Health Unit Coordinator available 16 hours per day, seven days a week, along with a dedicated Supervisor, Manager, and shared Nursing Professional Development Generalist. Must-have skills include a strong commitment to teamwork and a patient-centered mindset, while the ability to interpret telemetry strips is a nice-to-have skill (education is provided). The average patient length of stay is three days. Our unit is known for high patient and teammate satisfaction, a great teaching team, and supportive leadership that fosters professional development and growth. We are looking for dependable individuals who care deeply about the patients they serve, can thrive in a fast-paced environment, and maintain professionalism and a patient-centered approach.

BLS required and on unit Tele training will be provided.

We’re Looking For: 

• Completion of an accredited or approved program in nursing 

• Registered Nurse license issued by the state in which the teammate practices 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association  

• Enter additional preferences for candidate qualifications and per the Division Specific Nursing Education Tables Enterprise Nursing Hub   

What You’ll Do: 

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.  

• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.  

About This Location:  

The care your family needs, close to home. We’ve been serving our community in Walworth County since 1917. Today, you can expect advanced health care that puts you and your needs first.

We’re committed to taking care of the community that relies on us every day. In addition to emergency care, we offer specialists in urology, cardiology and orthopedics. And if ever you need more critical treatment, our medical staff is able to seamlessly transfer you to Aurora St. Luke’s Medical Center in Milwaukee.

 

Be the Nurse Who Redefines Care.
 At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.
 Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

 

Ready to Take the Next Step: 

Apply Now! 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $25.82

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Weekends - One Full Weekend a Month

Scheduled Hours:

Mixed shifts

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

10020 - 0200 Nurs 4Th Floor East

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:

Required:

1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:

Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

For TA Purposes:

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Department:

35401 Advocate Christ Medical Center - Short Stay Receiving Unit (SSU)

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

7a-7p

Pay Range:

$20.80 - $31.20

Position Requirements:Education Required:High School Graduate orCertificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).Experience Required:No experience requiredKnowledge Skills and Abilities Required:Basic computer skills.Excellent oral and written communications.Excellent organizational skills and ability to set priorities.Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.High level of attention to detail essential.Certification AddendumTeam members will maintain annual educational requirements for hospital based certifications (e.g. DNV CARF or others).Licensure Registration and/or Certification Required:Nurse Aide in good standing as indicated with the State Registry in which the team member practices. andBasic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days.Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV CARF or othersPhysical Requirements and Working Conditions:Must be able to sit stand walk lift squat bend twist and reach above shoulders during the work shift.Must be able to:lift up to 50 lbs. from floor to waist.lift up to 20 lbs. over the head.carry up to 40 lbs. a reasonable distance.Must be able to:push/pull with 30 lbs. of force.perform a sliding transfer of 150 lbs. with a second person present.Will be required to use foot pedals on carts or machines.Must have functional vision and hearing.Will be exposed to mechanical electrical chemical and radiation hazards as well as blood and body fluids on a continuous basis therefore protective clothing must be worn as necessary.Operates a

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

13281 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: SoutheastPart timeNo0

Must be able work Monday - Friday between the hours of 7a-6p and some weekends. Also must be willing to travel.

Pay Range:

$22.00 - $22.00

Essential Functions

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Physical Requirements
This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

Description:

Patient Service Team

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Join our team and be a dedicated supporter of patient access and care. Our team receives and places calls to schedule medical appointments for our patients, ensuring alignment with patient preferences and physician-specific guidelines. We collect and maintain accurate, essential patient information related to registration and insurance. We respond to non-scheduling inquiries and route calls appropriately. Geisinger is proud to offer a minimum starting rate of $15.25 per hour for full-time Patient Contact Specialist positions. Higher starting rates are available based on relevant experience.

Job Duties:

Work Schedule:

Shifts will be assigned based on business and specialty need and may vary within the Patient Contact Center’s hours of operation, which are Monday through Friday, 7:00 AM to 7:00 PM and Saturday - Sunday 8:00 AM - 12:00 PM.

 

Skills required:

Proficiency in computer operations, including the ability to efficiently navigate and manage tasks across multiple monitors. Candidates should demonstrate adaptability in learning and using various software applications and programs, with a strong aptitude for quickly mastering new digital tools and systems. This includes familiarity with standard office software, web-based platforms, and proprietary systems, as well as the ability to troubleshoot basic technical issues independently.

 

Preferred Experience:

Familiarity with medical terminology is strongly preferred, as it supports effective communication and understanding within a healthcare environment.

​

Job Description:

• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician or diagnostic specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment.

• Respond to non-scheduling inquiries and route calls appropriately.

• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.

• Provides one-call resolution whenever possible.

• Processes multi-channel messages related to patient and physician requests such as appointments, referrals, prescriptions and complaints.

• Achieves and maintains quality and service goals related to contact center metrics.

• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.

• Assists with training initiatives for new hires.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Work at Home requirements:

To ensure a productive and secure remote work environment, the following conditions must be met:

• Quiet, Dedicated Workspace: A private, distraction-free area within your home to support focused work.

• Adequate Workstation Setup: Sufficient space to accommodate all employer supplied equipment, including monitors, keyboard, and other peripherals.

High-Speed Internet Connection:

Connection Type: Cable modem only (DSL, wireless cellular, and satellite services are not permitted).

Minimum Speed Requirements:

• Download: 100 Mbps

• Upload: 25 Mbps

• Ping: Less than 150 ms

• Jitter: Less than 30 ms

• Connectivity: The computer must be connected via Ethernet cable. Wi-Fi is not permitted unless a Virtual Private Network (VPN) is used to secure the connection.

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s):

Skills:

Communication, Computer Literacy, Customer Service

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

02250 AHNMG OB/GYN: Faculty - Obstetrics/GynecologyFull timeYes40

Monday - Thursday: 7:30a - 5p

Friday: 8a - 12noon

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

Day Shift

Description:

Mission Statement:

·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

·To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Obtain insurance authorization from patient’s insurance company.  This may be done by phone, fax, or online depending on insurance company’s process.
• Coordinate patient referrals to specialist as requested by providers.
• Enter and maintain accurate, comprehensive data entry of all referrals into database.  
• Verify all pertinent documentation has been provided for the type of referral requested.
• Assemble information concerning patient's clinical background and referral needs.  Per referral guidelines, provide appropriate clinical information to specialist.
• Call patient with appointment information. 
• Document all stages of the referral in the appropriate database or in writing
• Demonstrate adaptability and accept change in a positive manner.
• Responsible to keep current with corporate communications such as email and internal network such as the Pulse, SJEN, etc.
• Present and ready for work in designated area at assigned time and dressed in appropriate work attire.
• Readily assist other staff members upon completion of assigned duties.
• Understand and adhere to all departmental policies and procedures.
• Responsible for completing and maintain all required training relative to job function.
• Exemplify a strong adherence to the professional code of conduct.
• Maintain a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients. 
• Follow all policies and procedures mandated by St. Joseph’s Physicians and the Government regarding HIPAA and OSHA.
• Abide by the policies and procedures set forth in the St. Joseph’s Physicians employee handbook.
• Perform duties and assist providers as part of the practice care team.  Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care.
• Participate in quality improvement initiatives as part of the practice care team.
   
• Ensure job functions align with office policies and procedures and patient-centered medical home standards.
• Perform other duties and responsibilities as required or requested

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of practice management computer systems (maybe name system i.e. EPIC)
• Demonstrated ability to work independently and as a team
• Knowledge of general office machines and telephone system
• Familiarity with identification of medical documents
• Ability to work well under pressure and within tight deadlines
• Ability to multitask and adapt to shifting priorities
• Maintain high degree of discretion when dealing with confidential information
• Detail oriented

EDUCATION AND EXPERIENCE

• High School diploma or equivalent. Experience in an office environment and/or health care setting helpful.

PHYSICAL DEMANDS

• Sedentary work- majority of time sitting
• Repetitive motion of hands, fingers, and wrists

WORK ENVIRONMENT AND HAZARDS

• Category II – Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

• Additional Job Description

Additional Job Description

Pay Range: $20.20-$25.00 dependent on experience and location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

60352 WI ACL Laboratories - WI Central Lab: Spec ProcessPart timeYes20

Monday - Friday from 11:00am - 3:00pm. Works every third weekend and two holidays a year from 6:00am - 2:30 pm.

Pay Range:

$19.80 - $29.70Major Responsibilities:

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$18.92 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours:

7a-3p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10020 - 0210 Clinical Decisions Unit

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

34404 Carolinas Medical Center - Nursing: Cardiac Intermediate: 6TFull timeYes36

FT Nightshift RN 1900-0700, 36 hours/week, weekend requirements

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Sutter Med Center - Sacramento

Position Overview:

Responsible for assessing, planning, organizing, and participating in rehabilitative programs that improve patient mobility, relieve pain, increase strength, and improve or correct disabling conditions resulting from disease or injury. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. Provides clinical supervision of assistants and aides, and serves as clinical instructor for assigned students.

Job Description:

EDUCATION:

• Graduate of an accredited physical therapy program
• OR graduate of an accredited physical therapy program that can be demonstrated with a valid PT license

CERTIFICATION & LICENSURE:

• PT-Physical Therapist
• OR Will also consider approved license applicant or resident training program employee.
• BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Critical thinking, complex problems solving, decisive judgement and ability to work independently.
• Knowledge and application of professional practice and regulatory requirements.
• Must be able to work in demanding work environment, organize multiple priorities completing work duties within expected timelines and requirements.
• Computer and required technology proficiency/competencies.
• Demonstrates effective and efficient professional communication (verbal & written) skills as well as interpersonal skills, conflict resolution, teamwork/collaboration, customer service and community relations abilities.
• Able to retain and apply new knowledge & skills.
• Keeps abreast of professional practice development and advancement.

Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $60.48 to $84.66 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

Employment Type: Full Time

Shift: Day Shift

Position Purpose:

The Licensed Practical Nurse provides patient care under the direct supervision of the Registered Nurse. The Licensed Practical Nurse works with the multidisciplinary team while using the nursing process and maintaining professional nursing standards.

What you will Do:

• Assists in assessing and evaluating the patient’s physical, psychosocial, environmental, spiritual, social and educational needs and documents patient/family responses to nursing interventions while working collaboratively with the multidisciplinary team to achieve desired patient care outcomes. (Adherence to policy, Problem Solving, Teamwork)
• Assists in the development and implementation of the plan of care including the discharge plan, based on standards of nursing practice, health center policy, and patient/family needs using clinical/critical thinking skills (Problem identification, Problem solving)
• Provides, facilitates, and/or implements learning opportunities to meet the educational needs of patient/family based on the teaching plan developed by the registered nurse. (Initiative, Adherence to Policy)
• Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintain a calm, positive manner under stressful conditions. (Self-aware, Initiative, Adaptability)
• Effectively communicates pertinent patient changes/conditions to registered nurse and to multidisciplinary caregivers. (Communication)
• Attends and participates in departmental/organizational meetings, in-services and educational opportunities. Department meeting attendance requirement: 80% with 50% in person if department meetings are available by webinar. (Communication/Adherence to Policy)
• Serves as a steward for the hospital’s human and material resources. Meets productivity expectations of unit/department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours. (Teamwork, Adherence to Policy, Adaptability)
• Serves and supports process improvement teams, which influence customer satisfaction, clinical outcomes and financial stability. (Problem Identification, Problem Solving) I. Documents patient information in the electronic/paper medical record in an accurate, timely manner. (Adherence to Policy)

Hours/Schedule:

Full Time 36rshrs a week, 12hr shifts-every other holiday, every third weekend.

Minimum Qualifications:

• Graduate of an accredited LPN program required.
• Current LPN licensure in the state of Iowa.
• Ability to work on multiple projects at one time and flexibility to meet department needs

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

36102 Aurora St. Lukes Medical Center - Emergency DepartmentFull timeYes40

24/7 availability

Pay Range:

$51.05 - $76.60Major Responsibilities:

• Coordinates and manages all resources necessary to provide optimal nursing care. This includes the availability of staff resources, patient care supplies and automated patient care systems. Also responsible for effectively managing resources through systems management, carefully coordinating system issues to assure optimal patient care.
• Responsible for using innovative and effective recruitment and retention strategies and coaching staff in recruitment and retention behaviors. Also responsible for establishing successful relationships and links with nursing instructors and students. Responsible for optimizing the work environment by effective use of all data, which includes but is not limited to employee feedback and the employee engagement index to enhance the retention of staff. Responsible for maintaining an optimal level of productivity based on the coordination of efficient staffing and scheduling patterns and labor management standards 24 hours a day/7 days a week.
• Responsible for providing input, direction and expertise in the development, application, and evaluation of orientation and continuing education programs. Coaches staff to assist in identification of their goals to advance practice and career advancement. Develops a plan with employees for achievement of identified goals. Assists staff in areas where deficits are identified and in the identification of areas for growth.
• Responsible for evaluating the quality of nursing care provided by all department staff by using the Standards of Practice and patient outcomes and other quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products. Responsible to ensure that appropriate resources are available for performance improvement initiatives on the department.
• Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas. Holds employees accountable for meeting department, facility, and Aurora Service Standards.
• Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Participates in problem resolution as needed. Acts as a liaison between medical and nursing staff as necessary.
• Facilitates evidence-based nursing by creating an environment that encourages the utilization of evidence in practice; uses evidence in decision-making to maintain quality, cost and customer service; and ensures the integration of evidence in congruence with departmental, organizational, regional and Aurora strategic goals.
• Responsible for making recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Responsible for participating in shared governance councils as a management representative, as a work group member, or by providing feedback as requested to the councils. Responsible for supporting shared governance in the department by holding staff accountable and by monitoring and counseling the department representative(s) to ensure role compliance.
• Responsible for achieving care management targets, patient loyalty targets, and employee engagement targets in area(s) of responsibility.
• Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs. Responsible for developing and communicating change initiatives.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Registered Nurse license issued by the state in which the team member practices.

Education Required:

• Bachelor's Degree in Nursing.

Experience Required:

• Typically requires 5 years of experience in emergency departments. Includes 1 year of supervisory experience in multiple areas of nursing.

Knowledge, Skills & Abilities Required:

• Proficient in the use of Microsoft Office (Excel, PowerPoint and Word) or similar products.
• Strong communication, interpersonal, diplomatic and self motivation skills essential.
• Must be able to interact effectively with individuals at all levels within the organization.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist frequently during work shift.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Must have functional sight and hearing.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids.
• Will be required to wear gloves, goggles and gowns on an as needed basis.
• Operates all nursing equipment essential to performing the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications: Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:

• One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar role required, preferably in an acute care setting.
• Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tool and as validated by Memorial Hermann Clinical Education no later than the end of orientation.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse. 
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

• Operates a computer aided dispatch system (CAD) and monitors the progress of calls and dispatch units to SJMHS Hospital facilities; Chelsea, Livingston, Brighton, Canton, and Ann Arbor facilities.  Logs the units arrival and completion of the call times and adds the appropriate notes and dispositions.
• Interviews callers to obtain preliminary report of incident, criminal activity, fire, medical
• emergency, or other emergency, and gains sufficient information to properly respond
• and dispatch appropriate assistance.
• Provides assistance to Security units in the field by providing information via name checks, I-Track, Employee Identification, Parking Permits, Department Managers, and facilitates the inter-departmental communication between Officers and Hospital Departments.
• Responds to natural and other disaster alerts and determines and contacts appropriate personnel for response, including emergency incident command activation. 
• Simultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, etc.) and ensuring all tasks are completed at a proficient level of expertise.
• Monitor, Dispatch, Notify, and Document all alarms associated with Cardiac Arrest, Patient/Employee Injuries, Hugs, Temp Track, Passport, Fire, SJMHS Panic Alarms, Building Intrusion Alarms, and Emergency 911 Prep Radio Alarms within various locations of Ann Arbor, Chelsea, Livingston, Brighton, and Canton.
• Receives, evaluates, and ascertains information from Security Dispatch Calls in regards to conducts of persons/patients/colleagues to detect dangerous practices, violators of SJMHS policy and procedures, and violations of Michigan Law.
• Monitor Digital CCTV (24) Brighton,(32) Livingston, (4) Canton,(32) Chelsea, and (289) Ann Arbor throughout the internal/external portions of the Hospital looking for criminal activity, suspicious circumstances, suspicious persons, and unauthorized entry.  When observed, Dispatching Security Police response to investigate the aforementioned activity. 
• Monitors 221 Temp Track refrigerator alarms, notifies Nursing Management of alarm, and coordinates the response while documenting the incidents electronically.
• Monitor, evaluate, and Dispatch over 800 Lennel System Daily Alarms which include panic, unauthorized entry, intrusion, and restricted access alarms.
• Act as Liaison between Washtenaw County Civil Parking Citation & Saint Joseph Mercy Health Parking Citation processing; enter the violation information into the data collection system and preparing the violations for Washtenaw County Court adjudication.
• Receives and responds to the E-911 system, for all emergencies reported by patients/visitors/employees of our hospital with speed and accuracy and ensuring the appropriate response for any particular calls that are received.  
• Coordinate and dispatches calls for service for 8 Reception Service Departments
• to ensure the proper delivery of customer service, shuttle service, and patient care. 
• Drafts, maintains, and files daily radio logs, trespass notifications, daily briefings, Code   Green Incidents, and other security related documents as needed.
• Maintains good rapport and cooperative relationships with internal/external Departments,partners, and community .  Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Health System.  Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Conducts behavior in accordance with the Values, Mission, and Code of Conduct of St Joseph Mercy Health System and/or Trinity Health.
• Assumes responsibility for the performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations,
• Trinity Health Standards of Conduct, Organizational Integrity Program, and Security Police policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Provides pager exchange as needed.

REQUIRED EDUCATION, EXPERIENCE AND LICENSURE

• High school education or GED equivalent.
• Previous Call Center, Operator Console and/or Security Dispatch experience is preferred.  Previous experience in a healthcare setting is preferred.
• 2-3 years of computer experience. Familiarity with Windows, Microsoft Office, Hugs, Temp Track would be a plus. 
• Applicants demonstrating dependability and flexibility in scheduling will be given preferential consideration.

KNOWLEDGE, SKILLS AND ABILITIES

• Able to multi-task.

• Able to exercise judgment when responding to high-stress and emergency situations.

• Able to assess and respond appropriately to computer and system problems.

• Able to speak clearly, with a pleasant voice, using proper English grammar.

• Knowledge of health system locations, campuses, departments, and staff. 

• Ability to read and write the English language.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.