Summary

Job Description:

Room Service Associate

Full Time, First Shift

Responsible for serving meals to patients in a professional and efficient manner.

Job Duties:

• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Demonstrates knowledge of all therapeutic diets and the proper foods and condiments served with the particular diets.
• Gives all patients an opportunity to order their meals including calling isolation patients for their selections.
• Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences.

Preferred Requirements:

• High School Diploma/GED
• One to three months’ experience
• Food Handler card or Servsafe certificate preferred

Benefits:

• Tuition Assistance reimbursement program
• Paid Time Off available for use upon hire
• Company paid Maternity and Paternity Leave
• Bereavement Leave (includes pets)
• Employee Assistance Program
• Retirement plans with company match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

2. Obtain certification in Basic Life Support within 30 days of hire date.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. One of the following pathways:

• Graduate of a nurse assistant or patient care technician training program
• Completion of hospital based Patient Care Technician program within 30 days of hire
• Current Nursing Student
• Six (6) months of patient care tech experience

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1.  Follows established plan of patient care.

2. Assists with the admission, transfer, discharge and transporting of all patients.

3. Implements patient safety measures including:

• Assists patient in moving, sitting and ambulating.
• Raises side rails as indicated.
• Applies restraints under the direction of registered nurse.
• Implements fall protocol under direction of registered nurse.

4. Collects and records vital signs as instructed by the nurse.

5. Provides measures to meet patients' comfort needs.

6. Collects and prepares specimens according to policy and procedure.

7. Administers care and treatments for patients as instructed by the nurse including, but not limited to:

• Bathing (am/pm care)
• Perineal, pre-operative, post-operative, and post-mortum care
• Catheter care
• Oral hygiene
• Applies hot or cold compresses
• Obtains T.P.R./Blood pressures
• Obtains Intake and output
• Ambulates patients
• Turns and positions patients
• Applies assistive devices
• Traction set-up and application
• Performs 12-lead EKG
• Oral suctioning with yankers catheter

8. Performs basic routine duties every shift including:

• Distributes fresh water
• Disposes of soiled linen
• Maintains clean and orderly unit
• Maintains and stocks unit supplies

9. Practices clean and sterile technique in the delivery of patient care while maintaining Body Substance Isolation.

10. Gathers information relative to patient's status to identify the age specific needs of each patient and reports this to the nurse.

11. Maintains an understanding of treatment necessary for each patient and provides appropriate care based on their age specific needs and promotes maintenance or enhancement of the patient’s quality of life.

12. Performs food and nutritional duties including:

• Distribution of snacks and supplements.

• Maintains fluid restrictions.
• Assists patients with meals and supplements as needed.

13. Keeps nurse informed about department activities or problems.

14. Establishes and maintains good rapport with hospital personnel, patients, and families.

15. Explains tasks to patients and provides emotional support to patient and family.

16. Attends and participates actively in a minimum of three staff meetings annually.

17. Responds to patient's signal light immediately; notifies nurse of patient problems.

18. Reports observations, requests and unusual signs and symptoms of patient to charge nurse or team leader immediately.

19. Supports and adheres to hospital and nursing policies and procedures.

20. Institutes emergency measures calmly and effectively.

21. Reports any safety or risk management problems to charge nurse or appropriate hospital personnel.

22. Documents technical skills performed, including observations, in the medical record.

23. Assists with preceptorship program when required.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard Work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, and walking.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working closely with others.

2. Working protracted or irregular hours.

3. Working around biohazards.

4. Working around infectious diseases.

5. Working with or near the deceased.

6. Working with hands in water.

7. Working with electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Ability to effectively communicate with staff and patients.

2. Ability to adapt to changing environments.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

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Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Additional Job Description:

Hematology/Oncology Fellowship Program Director

West Virginia University School of Medicine, WVU Cancer Institute
Morgantown, West Virginia

The West Virginia University (WVU) School of Medicine, Department of Medical Oncology is seeking a qualified hematologist/oncologist to serve as Program Director of the Medical Oncology - Hematology Fellowship Program. This is an opportunity to lead and further develop an established fellowship training program within a growing academic cancer center and statewide health system.

The successful candidate will provide leadership and oversight of the fellowship program, including curriculum development, fellow recruitment and evaluation, faculty engagement, and continued compliance with Accreditation Council for Graduate Medical Education (ACGME) requirements. The Program Director will collaborate with departmental and institutional leadership to maintain a high-quality educational experience and support the professional development of future hematologists and medical oncologists. The fellowship has expanded from four to six fellows per year over the past two years, with plans for further expansion. The incoming Program Director will play a key role in guiding its continued growth and development.

Key Responsibilities

• Provide overall educational and administrative leadership for the Hematology/Medical Oncology Fellowship Program.
• Oversee fellowship recruitment, selection, orientation, evaluation, and advancement.
• Develop and maintain a comprehensive curriculum that meets ACGME requirements.
• Ensure continued program accreditation and compliance with institutional and regulatory requirements.
• Mentor fellows and support their clinical, academic, and professional development.
• Collaborate with faculty, division leadership, and Graduate Medical Education (GME) leadership to continuously improve the training program.
• Participate in clinical care, teaching, and other academic activities consistent with the faculty appointment.

Qualifications

• MD, DO, or equivalent medical degree.
• Board certification in Hematology and/or Medical Oncology.
• Eligibility for medical licensure in West Virginia.
• Demonstrated commitment to graduate medical education, teaching, and mentorship.
• Prior experience in fellowship education or academic leadership is preferred, including service as a program director, associate program director, or core faculty member.
• Strong organizational, communication, and leadership skills.

About WVU Cancer Institute

The WVU Cancer Institute is the largest cancer care provider in West Virginia, offering comprehensive cancer services through an expanding network of academic and community-based locations. Its flagship facility, the Mary Babb Randolph Cancer Center in Morgantown, provides multidisciplinary cancer care, clinical research opportunities, and education in collaboration with the WVU School of Medicine.

The successful candidate will join the growing Department of Medical Oncology with opportunities to contribute to clinical care, medical education, research, and program development.

Application Information

Interested candidates should submit a curriculum vitae and letter of interest outlining their relevant educational leadership experience and vision for fellowship training.

To apply or request additional information, please contact Nichole DeGasperi at nichole.degasperi@wvumedicine.org.

Scheduled Weekly Hours:

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Equal Opportunity Employer

University Health Associates and its subsidiaries (collectively "UHA") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. UHA strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All UHA employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Inspects and ensures that all assigned areas are properly cleaned and in good repair; report problems to the supervisor.
2. Cleans all assigned areas, including patient rooms, exam rooms, public areas, toilets, procedure rooms, OR rooms, offices and equipment, following established procedures.
3. Removes trash from all assigned areas.
4. Replenishes paper towels, toilet paper, and soap in all locations of assigned areas to assure adequate supply.
5. Makes beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned.
6. Maintains assigned equipment in clean, working condition, reporting problems and suggestions to the supervisor.
7. Moves equipment, furniture, boxes, wash walls, spot carpets, etc. as assigned.
8. Follows all safety and sanitation regulations.

For facilities with specialty accreditation requirements:

1. Completion of annual required education related to specialty accreditation as defined by accreditation standards.  Training may be completed through CBLs, trainings, In-services, and competency validation.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have physical ability to perform cleaning tasks such as mopping, reaching and bending and operating floor equipment such as vacuum cleaners, autoscrubbers, buffers, etc.                                                      

2. Must meet Department of Labor's Heavy Duty Standard.                                                              

3. Capable of wearing appropriate PPE for an extended period of time

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent exposure to communicable diseases, body fluids and different types of cleaning chemicals.

SKILLS AND ABILITIES:

1. Ability to be scheduled for work based on operational needs of the hospital.
2. Possesses the ability to deal tactfully and harmoniously with guests.
3. Must be able to demonstrate an understanding of assigned areas, necessary supplies and equipment
4. Must be able to read and follow written work assignments.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Licensed Practical Nurse license issued by the state in which services will be provided or current multi-state Licensed Practical Nurse license  through the enhanced Nurse Licensure Compact (eNLC).

2. Obtain certification in Basic Life Support within 30 days of hire date.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides direct nursing care to patients in an outpatient medical office setting. 

2. Uses standards of care and standards of practice to guide care delivery.

3. Accurately and safely administers intramuscular, subcutaneous, and oral medications as ordered.

4. Consults with the Provider or Registered Nurse to seek guidance in delivery of nursing care, as necessary.

5. Obtains instruction and supervision as necessary from the Provider or Registered Nurse when implementing nursing technique or practices.

6. Performs designated therapeutic procedures to patients as needed.

7. Accurately observes, records and reports to the Provider, all patient concerns, symptoms, reactions and progress in a timely manner.

8. Assists Providers and the Registered Nurse with examinations and procedures, as assigned.

9. Utilizes available supplies in a cost-effective manner to help contain patient costs.

10. Provide emotional support to patients and/or families. 

11. Participate in problem solving and decision making in the outpatient unit.  Act to ensure staffing and patient needs are met. 

12. Obtain medical information from patients.  Take height, weight, blood pressure, and vital signs of the patient.  Screen patient for chief complaint and pertinent health data. Record data gathered in patient’s medical record and communicate data gathered to physician.

13. Works closely with office assistant and physician to facilitate patient's clinic visit.  Ensure patient's chart is available.  Escort patients to and from exam room.   Assist with scheduling when necessary.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work:  Work requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking; carrying of patients, materials and equipment weighing 40+lbs.  This is performed on a daily basis.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard clinical environment.  Volume of patients is very high.  Position is frequently exposed to bloodborne pathogens, bodily fluids, toxins, and chemicals.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

EXPERIENCE:

1. Two (2) years’ experience in revenue cycle (patient financial services/patient access).  

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelors in Business, Education, or Health Care related field.

EXPERIENCE:

1. One (1) year experience in Training/Organizational Development or employee training activities.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides education and training for revenue cycle operations applications throughout the healthcare organization.

2. Demonstrates thorough knowledge of hospital scheduling and patient access systems, patient accounting, and quality monitors.

3. Maintains comprehensive knowledge of 3rd party billing requirements and reimbursement principles.

4. Coordinates and provides appropriate training of new employees and re-training for current employees to assure appropriate to assure appropriate revenue cycle processing and patient experience including patient registration, schedule management, insurance eligibility, and Point of Service Collections

5. Generates schedules and educational tracking records for on-going employee education.

6. Provides education to all staff responsible for patient access and patient accounting processing activities throughout the organization.

7. Ability to coordinate and schedule on-the-job training with employees and management staff along with new and refresher programs.

8. Delivers training using lecture, demonstration, case studies, simulation, practical experience, and other interactive methods.

9. Coordinates education and training sessions with skill assessments with ongoing quality and productivity monitoring.

10. Follows a training plan in coordination with a plan for testing system applications with IT.

11. Administers competency assessment and skills checklist.

12. Collaborates with Revenue Cycle Trainer in determining the continuing education and professional growth needs of staff

13. Utilizes appropriate training materials for education and team building techniques.

14. Participates in development of employee performance capabilities and provides input into the performance management process.

15. Routinely Monitors Quality and Productivity.

16. Participates in revenue cycle management quality audit and reports back findings and recommendations.

17. Routinely informs appropriate management of problems and concerns relating to staff training and or quality of work.

18. Participated in design of training curriculum and methods to improvement effectiveness.

19. Maintains current knowledge of performance improvement processes as it applies to healthcare.

20. Attends courses in PI activities, system design, technical training, statistical analysis and other appropriate health related educational courses.

21. Participates in meeting the objectives of the work unit and goals of the department.

22. Promotes and contributes positively to the teamwork of the department by assisting co-workers, contributing ideas and problem-solving with co-workers as observed by supervisor.

23. Participates in performance improvement through planning and implementing change and maintaining and improving productivity through attendance and participation in staff meetings, committees, tasks forces, cross-functional groups, projects and discussion with hospital and medical staff as observed by supervisor.

PHYSICAL REQUIREMENTS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, lifting, grasping and feeling are necessary body movements utilized in performing duties through the work shift.

2. Ability to stand for long periods of time.

3. Must be able to sit for extended periods of time.

4. Visual acuity must be within normal range.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office type environment.

SKILLS AND ABILITIES:

1. Good oral and written communication skills.

2. Ability to problem solve and make appropriate decisions. 

3. Demonstrated ability to produce course outlines and handout materials.

4. Ability to use personal computers including knowledge of Microsoft Office products.

5. Knowledge of adult learning principles and educational theory.

6. Must have an excellent working knowledge in all areas of the patient access positions and a solid understanding of their role in the entire revenue cycle.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Hours of Work :

Days Of Week :

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Job Description :

JOB TITLE:                                  PATIENT REPRESENTATIVE

DEPARTMENT:                           PATIENT CARE FACILITY

SUPERVISION RECEIVED:        REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED:      NONE

JOB SUMMARY:                         GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS.  SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1.         Maintains strictest confidentiality.

2.         Greets patients in a prompt, courteous and helpful manner.

3.         Checks-in patients, verifies and updates demographic and insurance information to the medical record.  Assists patients with ambulatory difficulties.  Follows office scheduling policies.  Collects payments and enters charges into computer system.

4.         Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

5.         Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.  Proficiency with medical office technology systems.

6.         Maintains work area and reception area in neat and orderly manner.

7.         Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8.         Attends educational and staff meetings as scheduled.

9.         Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology.  Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems.  Skill in greeting patients and answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instruction.  Ability to sort and file materials correctly by alphabetic or numeric systems.  Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1.         Strong communication skills with consistent incorporation of judgement and discretion.

2.         Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4.         Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time.  Some bending and stooping required.  Requires occasional lifting up to 50 pounds of boxes of paper.  Requires manual dexterity to operate office technology.  Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals.  Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work.  Frequent contact with employees and outside agencies.  Continual patient contact may involve dealing with angry and upset people.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or equivalent. 
2. State criminal background check and Federal (if applicable), as required for regulated areas.

CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient’s needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date.  If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed. 
9. Consults with referring physician’s office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes.  Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process. 
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment. 

SKILLS AND ABILITIES:

1. Strong written and verbal communication skills. 

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.9 Shift: Nights Schedule: 12 hour night shifts.

Benefits and Incentives Tuition assistance (100% of tuition and fees or up to $5,250) Incentive pay and shift differentials Competitive benefits package Generous paid time off to support work/life balance

Position Summary

We’re seeking a staff RN to join our incredible hospital-based team. This is an excellent opportunity to utilize your specialized training, knowledge, and nursing care with a multidisciplinary approach.

It’s an exciting time to be a nurse at MultiCare. We are on a journey to become a best-in-class nursing organization. Together, we are creating an environment where nurses are owners in the clinical decision-making process, are well connected, have open communication with their colleagues, feel supported to develop professionally, and understand the future of nursing at MultiCare.

Responsibilities:

• You will organize patient care by prioritizing, delegating, delivering and evaluating on an ongoing basis
• You will utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to hospital policies, procedures and protocols
• Collaborate with the nursing team to facilitate overall improvement in quality of care, patient experience and cost reduction
• Foster a learning environment for patients/families, nursing staff and members of the health care team
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

Requirements:

• Current Registered Nurse (RN) license in Washington State or Multistate License endorsement (MLS)
• Bachelor’s degree in nursing (BSN) preferred
• Current BLS Certification required
• ACLS or NALS or PALS or TNCC or NRP certification, as required by facility or department
• Certification in specialty area preferred
• One (1) year of experience in acute care setting preferred

About Deaconess Hospital

Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.

About the Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $43.85 - $80.58 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or GED equivalent

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Develops relationships with participating physicians and service providers.

2. Liaising with medical providers.

3. Guiding patients to appointments

4. Coordinating the logistics for plan adherence-appointments

5. Supporting patient family members

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Cognizant of environmental factors, infection control issues and maintains a safe environment.

SKILLS AND ABILITIES:

1. Ability to be scheduled for work based on operational needs of the hospital.

2. Possesses the ability to deal tactfully and harmoniously with guests.

3. Demonstrate effective communication skills with all stakeholders (e.g., patients, employer staff, payer contacts).

4. Ability to work in compassionate, supportive and collaborative ways with patients and families in an acute medical setting.

5. Good interpersonal and communication skills with the ability to handle the pressures related to serious life crises and chronic disease situations.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

2. Obtain certification in Basic Life Support within 30 days of hire date.

EXPERIENCE:

1. Two (2) years of registered nursing experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelors degree in Nursing (BSN) or higher.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Prioritizes patient’s diagnosis, problems, and issues, and mutual goals to meet the needs of the patient and healthcare team.

2. Serves as resource for patient & family learning needs.

3. Coordinates with the interprofessional team to manage changing priorities.

4. Functions as independent team member to provide safe, quality care for consumer/patient.

5. Mentors colleagues in the acquisition of clinical knowledge, skills, abilities, and judgement.

6. Participates in the development and continuous improvement of systems that support the patient care planning process.

7. Leads interprofessional teams to collaborate and consult effectively.

8. Designs innovations to improve outcomes.

9. Assists other nurses to develop research skills.

10. Participates in collaborative planning to provide safe, high-quality, patient-centered health care.

11. Participates in the development, implementation, and review of and adherence to policies that promote patient health and safety.

12. Advocates for healthcare consumers rights to inform decision making and self-determination.

13. Demonstrates leadership skills within the community/healthcare arena.

14. Engages the healthcare consumer and other interprofessional team members in holistic, culturally sensitive data collection.

15. Integrates knowledge from global and environmental factors into the assessment process.

16. Identifies resources/actions to appropriately address cultural situations.

17. Recognizes personal bias.

18. Disseminates educational findings, experiences with colleagues.

19. Achieves higher level of education/training, demonstrating commitment to lifelong learning.

20. Identifies appropriate resources for ethical dilemmas and advances ethical nursing practice.

21.Required competencies to include demonstration of regularly being a charge nurse and/or precepting new staff or nursing students

For facilities with specialty accreditation requirements:

1. Completion of annual required education related to specialty accreditation as defined by accreditation standards.  Training may be completed through CBLs, trainings, In-services, and competency validation.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.

2. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

3. Visual acuity must be within normal range.

4. Hearing within normal range is required (i.e. to assess breath sounds, bowel sounds, apical pulse, monitors, etc.)

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working protracted or irregular hours.

2. Working around biohazards.

3. Working around infectious diseases.

4. Working with or near the deceased.

5. Working with hands in water.

6. Working with electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Possesses the interpersonal skills to positively and effectively communicate, negotiate, and resolve conflict.

2. Has the motivation and drive for continuous development of self.

3. Cooperatively interacts with the health care team to support and contribute to the shared group goals.

4. Uses competent clinical practice and critical thinking skills to efficiently deliver patient care with all health care providers while maximizing efficient use of resources.

5. Ability to be flexible in response to changes in work volume, staff and scheduling changes.

6. Ability to work independently with minimal supervision.

7. Ability to work successfully under highly stressful conditions and capable of adapting to varying workloads and work assignments on a constant basis.

Additional Job Description:

OR RN for Outpatient Surgery Center

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Position Summary / Career Interest:

Responsibilities and Essential Job Functions

• Under the direct supervision of a Histotechnologist, orients tissue samples during embedding process and places tissue specimens in paraffin blocks.
• Under the direct supervision of a Histotechnologist, performs tissue microtomy; cuts thins sections of tissue and mounts them on a glass microscope slide.
• Performs routine H&E staining procedures and coverslips glass slides.
• Under the direct supervision of a Histotechnologist, performs Histochemical stains.
• Disposes of bio-hazardous materials, chemical waste, sharps, and other potential hazardous materials according to policy.
• Demonstrates technical competence with LIS, EMR, and PC.
• Assists with equipment maintenance, documentation of quality control, and rotation of tissue processor solutions.
• Follows regulatory, accreditation, safety and hospital standards; adheres to all policies and procedures.
• Accurately prepares, labels, and stores reagents, controls, and specimens for analysis.
• Completes education requirements and course work and submits appropriate documentation where applicable.
• Other duties as assigned.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• 60 semester hours (90 quarter hours) of academic credit from a regionally accredited* college/university, with a combination of 12 semester hours (18 quarter hours) in biology and chemistry (must include credit hours in both),ORAn associate degree from a regionally accredited* college/university, with a combination of 12 semester hours (18 quarter hours) in biology and chemistry (must include credit hours in both), which may be obtained within, or in addition to, the associate degree
• Associate of Science
• High School Graduate

Preferred Education and Experience

• Bachelor of Science Biology or Chemistry
• Prior laboratory experience

Time Type:

Job Requisition ID:

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.

EXPERIENCE:

1. Two (2) years of experience in a health care setting

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Business or Health Care Administration or related field.

EXPERIENCE:

1. Two years of experience in a health care setting in a high volume, academic environment.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Responsible for the template build for any newly hired providers

2. Responsible for template changes to existing providers.

3. Implements changes to providers daily schedules based on written policy and requests from providers.

4. Responsible for all patient appointments affected by any provider schedule changes to include “bumping” patients from originally scheduled appointments.

5. Coordination of “bumped” patient appointments by calling patients to reschedule these appointments

6. Entering and maintaining up-to date data related to scheduling for each provider in the database.

7. Ensures that all schedules are reviewed, obtained, verified when necessary, and managed according to departmental specifications.

8. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.

9. Attempts to optimize and increase efficiency of visit or procedure by recommending potential alternatives

10. Ensures clinic schedules are up to date

11. Communicates with all staff to be sure patients are notified appropriately of any changes to the schedules

12. Monitors holidays, call-offs, for all medical staff and adjusts schedules when approved by appropriate leadership

13. Maintains up to date scheduling protocols for the clinic and communicates any changes necessary to ensure proper scheduling for all providers in the clinic.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Extended periods of sitting at a computer terminal. Must possess mobility to move throughout department as well as off-site locations.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Compensation Range:

Position is eligible for shift differentials based on shift worked and eligible for overtime pay hours over 40 hours per week

Company:

Cost Center:

Address:

Benefit eligible employees classified as at least 0.5 eligible for: Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, Wellness Program

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Supervises and coordinates activities related to registration & scheduling. Maintaining current knowledge of third party payor and managed care requirements
2. Coordinates and supervises access processing for verification, notification and pre-certification to minimize payment denials
3. Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
4. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures as well as assist in development and upkeep of departmental policies and procedures
5. Coordinates registration, scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication and accurate patient processing.
6. Interviews and screens potential employees using Targeted Selection and makes recommendations department Manager or Director to aid in filling vacant positions
7. Ensures that training of new employees is completed as well as identifies on-going continuing education needs of existing employees
8. Handles patient/family or staff complaints, investigates complaint and makes recommendation on appropriate resolution
9. Monitors performance of staff on a daily basis to ensure efficient high quality service
10. Completes performance evaluations for new employees, as well as annual evaluations
11. Participates with Manager in evaluation of employees who fall below expectations
12. Able to institute first step (verbal counseling) of WVUH Corrective Action Policy
13. Coordinates staffing schedule including leave time to ensure adequate departmental coverage and maintains functional knowledge of operational areas and is able to step into staff as needed
14. Keeps staff informed of process, policy and other changes through presentation at regular staff meetings, face to face communications and e-mail correspondence
15. Assist staff in the coordination of financial services prior to visit with other departments or customers as appropriate
16. Communicates problem hindering workflow toManager or Director in a timely manner
17. Organizes and executes daily task in appropriate priority to achieve optimal productivity, accountability and efficiency
18. Assist with annual budget process
19. Maintains registration accuracy threshold of 95% as identified in audit processing
20. Compiles daily cash deposits and reconciles individual cash drawers

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping and feeling are necessary body movements utilized in performing duties throughout the work shift
2. Must be able to sit for extended periods of time
3. Must have reading and comprehension ability and must be able to read and write legible in English
4. Visual acuity must be within normal range
5. Must be able to communicate effectively
6. Must be able to exert in excess of 50 pounds of force occasionally to move patients or objects
7. Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office type environment
2. Patient care environment

SKILLS AND ABILITIES:

1. Excellent oral and written communication skills
2. Working knowledge of computers
3. Basic knowledge of medical terminology, third party payors, knowledge of business math, time of service collection, process ICD-9 and CPT coding preferred
4. Must demonstrate the ability to use tact and diplomacy in dealing with others
5. Excellent Customer service and telephone etiquette

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Compensation Range:

Compensation Range is based on 100% FTE. Salary will be prorated if hired at less than 100% FTE.

Company:

Cost Center:

Address:

Benefit eligible employees classified as at least 0.5 eligible for: Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, Wellness Program

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Methodist Mansfield Medical Center is a 294-bed, full-service acute-care hospital serving North Texas and certified as an Advanced Primary Stroke and Heart Attack Center by The Joint Commission. We are proud to be the first hospital in DFW to earn two AMSN PRISM Awards for exemplary nursing practice.

We are committed to fostering an inclusive workplace where team members feel valued and supported. Our culture of excellence has earned national recognition, including:

• Magnet® designation for nursing excellence

• Becker’s Top 150 Places to Work in Healthcare (2023)

• Top 10 Military Friendly® and Military Spouse Friendly® Employer (2023)

With advanced technology, patient-centered design, and a new ninth operating room added in 2025, Methodist Mansfield delivers high-quality, innovative care across services including Level III Trauma, NICU, and Maternal Care.

Backed by more than 1,700 team members and 900 physicians, and actively engaged in our community, Methodist Mansfield is a place where your work matters—and your career can grow.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associate degree in Information Technology or technical-related field OR two (2) years’ experience with personal computer hardware and software support.

2. This position may require additional certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology. Certification completion will be required within four months of formal certification training completion.

3. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. A+ Certification, CCNA, MCP, or MCSE.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Workstation: Technical Support: Provides Workstation (Personal Computer, laptop, tablet, ext.) related support for the end-user. Troubleshoots, repairs, and inspects end-user hardware and software. Assesses end-user reported workstation hardware and software issues to determine the root-cause and provide appropriate remedial service. Attempts to identify trends relative to such matters and recommends long-term solutions. Answers computer-related questions and provides on-site end-user training as needed. Assists end-users in navigating Information Technology processes including submitting requests and trouble calls.

2. Hardware and Software: Installs and tests end-user computer hardware and software as assigned. Devices include: PCs, laptops, tablets, printers, ip phones, mobile devices.  Support for both wired and Wireless. Assesses end-user reported PC hardware and software issues to determine the root-cause and provide appropriate remedial service. Answers computer-related questions and provides on-site end-user training as needed. Assists end-users in navigating Information Technology processes including submitting requests and trouble calls.

3. Maintains Technical Expertise: Improves personal knowledge of personal computer technology and associated software through reading, on-line training courses and any avenues provided by the IT department.

4. Network Support: Provide general support at the device level for network connection and inspection.

5. Project Coordination: Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention. Provides Project/Task Coordination Services to customers as assigned.  Participates in joint application and/or technical development sessions. Apprises status, schedule variances, and outstanding issues with team members and project managers. Manages workload and balances quality of work with deadlines. Completes proper documentation of work tasks per policy. Assists in controlling project costs and communicates any project-related expenses (as assigned). Suggests ways to better accomplish assigned tasks. Successfully meets deadlines, user’s expectations and project goals.  Participates in departmental and project teams as requested in a support role and reports all relevant information and/or notes back to the rest of the team. Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc. Participates in post implementation review of projects. Implement changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer.  Communicates to all parties the natures, significance and risk factors of corresponding projects.

6. Team Building: Performs the following core duties: participates in mentoring, training, and development of other employees. Participates in training and professional development sessions. Participates in departmental teams. Travels independently to remote sites and communicates back to the team while working offsite (if assigned). Exhibits objectivity and openness to the view of others, including patients/families and customers. Offers assistance and support to co-workers. Contributes to building positive team spirit and cohesiveness. Balances team and individual responsibilities. Works proactively and cooperatively in group problem-solving situations. Proactively works to resolve conflicts. Encourages peers to seek innovative approaches to solve problems. Engages peers/ employees in improving the quality of the work.

7. This position may require travel to other the West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.

8. Adheres to the established policies of the WVUHS as well as the policies of the entity or entities where the IT team member is assigned to work and/or employed.

9. Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by Department Policy.

10. Biomedical Device Support & Maintenance:  The following responsibilities may apply to some WVU Medicine Sites: Liaison for repair vendors of medical equipment, coordination of service and service contracts for medical equipment, documentation of medical equipment service, preventative maintenance on medical equipment, and basic repair of medical equipment.

11. Other duties may be assigned.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Employee must be able to respond quickly to visual and audible alarms generated by the systems that automatically monitor network devices.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The work environment is a standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information

2. Ability to work well under high stress conditions.

3. Ability to work independently or cooperatively as a team member. 

4. Ability to adapt to various workloads and assignments.

5. Ability to work with multi-disciplinary groups and facilitates meetings

6. Must have reading and comprehension ability.

7. Must be able to type.

8. Possess good oral and written communication skills.

9. Ability to prioritize tasks.

10. Must have independent decision-making ability.

11. Ability to work in a fast paced and rapidly changing environment must be flexible.

12. Ability to sit for extended periods of time.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Enjoy life in the Pacific Northwest with breathtaking water, mountain, and forest views at every turn

FTE: 1.0, Shift: 8-10 hour, Schedule: M-F

What We Have to Offer

• Competitive compensation package with potential sign-on and relocation
• Monthly stipend potential for early resident sign-on
• Substantial benefits including medical, dental, annual leave, CME, retirement, and malpractice insurance (including tail)
• Generous time off to support work/life balance
• Career growth options with student loan repayment and leadership opportunities
• Wellness program including dedicated mental health services and leadership and wellness coaching
• 24/7 nurse triage service with limited on-call requirements
• Support of 300+provider multi-specialty group
• Dedicatedmedical assistant per physician
• Epic EMR and AI assistance to support efficiency

For more information contact Alexa Jefferson at [email protected]

#LI-AJ1

Position Summary

MultiCare Health System is seeking a Family Medicine physician to join our busy, well-established and expanding practice. We offer ambulatory only Primary Care, with embedded support services to make practice sustainable and enjoyable. These elements include embedded behavioral health resources, integrated RN Care Managers, medication refill support, well-resourced front and back-office staff services, and a robust clinical quality program.

Providers at MultiCare are recognized as being among the best in the Northwest Region. Here, you’ll find everything you need to excel in your job including outstanding facilities, comprehensive resources and talented teammates in partnering for healing and a healthy future.

Requirements

• Board certified/eligible at time of employment
• Licensed in the state of WA by the time of employment
• DEA, NPI & prescriptive authority
• Current BLS for Healthcare Providers certification by the American Heart Association

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $292,600.00 - $311,000.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Must enroll and be accepted into an accredited Diagnostic Medical Sonography program

2. High school diploma or equivalent

3. BLS certification within 30 days of hire

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Hospital patient care work experience

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Complete all coursework associated with the Diagnostic Medical Sonography program

2. Conduct all clinical duties in conjunction with the program curriculum

3. Commits to the schedule outlined during orientation

4. Competes face to face clinical instruction and clinical rotations as necessary

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Capable of prolonged periods of standing and walking. 

2. Ability to lift up to 40 pounds and push/pull heavy loaded carts.

3. Possess visual, hearing, and oral acuity alone with manual dexterity and technical ability.

4.  Must be able to work while wearing personal protective gear. Able to wear lead aprons for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is occasionally exposed to:  moving mechanical parts; airborne particles; body fluids; toxic or caustic chemicals; risk of electrical shock; risk of radiation.

SKILLS AND ABILITIES:

1. Must have the ability to follow directions both written and verbal in English.

2. Works with people utilizing a teamwork approach.

3. Must have the ability to prioritize work tasks and multi-task. 

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Food Handlers card OR obtained within 30 days of hire through ONE of the following, as required by County DHHR:    

• StateFoodSafety.com   

• Servsafe National Restaurant Association  

• Local County Health Department 

To be completed as established by department: (Administered at Department level) 

1. Person in Charge (PIC) training provided through the County Health Department. 

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Prepares all work areas for operation, per task assignment including filling bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
2. Set-up area including utensils, restock, clean and organize assigned area maintaining cleanliness throughout the shift.
3. Produces and maintains attractive, appetizing and quality food and beverage products.
4. Follows menu cycle, proper portions and standardized recipes preparing food items in batch production. Utilizes leftovers, using the first in, first out method.
5. Greets customers, politely asks for order and efficiently serves customer. Remains focused on the customer and service throughout the encounter.
6. Addresses customer complaints in a polite professional manner.Seeks management assistance when needed.
7. Cleans spills promptly and post appropriate caution signage. Removes trash from service areas promptly.
8. Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
9. Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
10. Documents refrigerator, dish machine or other equipment temperatures as assigned. Alerts facilities and management of malfunctioning equipment.
11. Properly operates, cleans and stores equipment in assigned area.
12. Properly stores and labels food items and chemicals.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to push fully loaded tray cart (approx. 250 lbs.).
2. Ability to stand for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Requires patient interaction with some conditions/appearance that may be distressing.
2. Enter isolation precaution patient rooms with proper protective equipment.
3. Kitchen environment that is often noisy.

SKILLS AND ABILITIES:

1. Ability to understand written and oral communication.
2. Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
3. Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Department Name:

Work Shift:

Job Category:

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Banner Health is seeking a Call Center Lead for their specialties department. In this role a dynamic candidate monitors and helps a group of employees to achieve goals that contribute to the growth of the organization. The team lead motivates and inspire their team members, while also working with patients coordinating schedules for providers in a fast- paced call center environment. In this role you will conduct new hire training and support team members with ongoing training and development. Challenge the agent to think quickly, critically, and responsibly while delivering excellence in the customer’s journey and overall experience.

Together with our business partners we are using technology to innovate and leverage a best-in-class experience for our customers.  As Arizona's largest healthcare employer, we are proud to share our vision of the future which makes healthcare easier so life can be better.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life

Location: Remote

Hours: Monday - Friday 8am-5pm

***All internal candidates must submit their application by 10/15/2026***

POSITION SUMMARY
This lead level position is responsible for providing support to the CEC functional area assigned and respective leadership team and serves as a team resource. This role helps to build partnerships with other departments with the customer’s needs in mind. This position is also responsible for performing the core job duties of the department as needed, training new and existing employees, coaching and providing feedback to team members as appropriate. Using a broad understanding of customer engagement strategies, this position assists with the overall quality, monitoring ACR and other customer satisfaction goals, metrics and requirements necessary to provide an exceptional customer experience that is easy, empathetic and differentiated in the marketplace.

CORE FUNCTIONS
1. Trains, monitors and coaches agents in the CEC to deliver an easy, empathetic and differentiated patient experience in the specific CEC department. Able to identify areas of opportunity in the call flow process, coach and develop agents to handle essential functions within the department requirements. Receives and initiates calls to/from internal and external customers and recognizes when to escalate issues to leadership. Acts as a team resource to contact center agents assisting with questions and complex scenarios that require additional attention.

2. Utilizes effective thought leadership in identifying creative solutions to challenging processes and seeks alternatives to them. Plays a quality assurance role in supporting the department’s QA/Auditing process to meet organizational standards and ensure a robust customer experience.

3. This role will act as a representative to perform core job duties of the department based on business needs, volumes and/or demand as needed. Effectively leverage and support department utilization of software systems specific to functional area.

4. As a subject matter expert, ensure appropriate procedures and guidelines are performed and followed by agents in the contact center. Provides customer with information, instruction, general directions, and answers to questions specific within the department requirements and preferences. Refers questions to medical offices or department leaders as appropriate.

5. Provides feedback to the supervisor as appropriate on training opportunities. Provides real-time support to contact agents in the in-bound call setting. This role provides floor oversight in the contact center acting as an immediate resource to team members to diffuse escalations, address complex situations and resolve problems.

6. Effectively communicates and builds impactful relationships through written, digital and verbal channels to customers, both internal and external. Ensures an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic messaging and other digital channels. Anticipates customer needs and responds accordingly.

7. Facilitates new hire training and provides continuing education to address agent learning and development as needed. The lead serves as a role model within the department and supports the organization through partnering with peers to improve their performance. The lead helps to identify opportunities to improve the patient experience and onboarding new learners via peer to peer coaching in and outside a classroom setting.

8. The Customer Experience Center Lead supports work flow, answers questions, and provides real-time feedback to and training to support improvement and development of the contact center agent. The Lead is capable of all agent functions, roles and responsibilities in the area they work in. This role is a “go to” person for other team members as needed.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires proficiency typically obtained with 3 years of experience in a contact center, customer care environment or healthcare. Must possess the ability to think critically in stressful situations, effectively communicate both written and verbally, strong computer skills and functional knowledge of systems and applications and possess the ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions / service oriented demeanor at all times. Demonstrated ability to provide essential customer service and knowledge in a high paced contact center environment and excellent communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must possess excellent organizational and time management skills to display the ability to provide timely, accurate information on a variety of benefit-oriented subjects.

PREFERRED QUALIFICATIONS

Prior experience as a lead in similar environment pertaining to healthcare or customer care environment preferred.

Additional related education and/or experience preferred.

Estimated Pay Range:

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Licensed Practical Nurse license issued by the state in which services will be provided or current multi-state Licensed Practical Nurse license  through the enhanced Nurse Licensure Compact (eNLC).
2. Obtain certification in Basic Life Support within 30 days of hire date.
3. State criminal background check and Federal (if applicable), as required for regulated areas.
EXPERIENCE:
1. One (1) year of LPN experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides direct patient care, as outlined in the patient’s plan of care and/or as directed by the overseeing role, to promote comfort and/or return to functional health for the patient. Consults with the overseeing role to seek guidance in delivery of nursing care, as necessary.
2. Performs designated therapeutic procedures to assigned patients as needed.
3. Accurately observes, records and reports to the overseeing role, all patient concerns, symptoms, reactions and progress in a timely manner.
4. Assists physicians and the overseeing role with examinations and procedures, as assigned.
5. Contributes to the nursing assessment by collecting, reporting and recording objective and subjective data.
6. Observes the condition or change in condition of the patient, records signs and symptoms of deviation from normal health status and reports findings to the overseeing role.
7. Participates in the development of the patient’s plan of care by providing data, contributing to the identification of priorities and assisting in the identification of measures to maintain comfort and support human functions and responses.
8. Assists in assigned patient and family education and rehabilitation by reviewing patient needs with the overseeing role and following the teaching plan.
9. Documents nursing interventions and responses to care, communicating to appropriate members of the health care team.
10. Accurately and safely administers intramuscular, subcutaneous, IV and oral medications as assigned.
11. Obtains instruction and supervision as necessary from the overseeing role when implementing nursing technique or practices.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work:Work requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking; carrying of patients, materials and equipment weighing 40+lbs.This is performed on a daily basis.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Protracted or irregular hours.
2. Exposure to biohazards, communicable diseases, and possible toxins, such as radiological and chemical.
3. Working with or near the deceased.
4. Working with hands in waters.
5. Electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.
2. Excellent written and oral communication skills.
3. Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently.
4. Ability to function as a team member in respect to organization, communication, and task prioritization. Must also be able to work weekends, holidays and all shifts.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or equivalent required.

2. Successful completion of departmental clinical support or PCA orientation.

3. Obtain certification in Basic Life Support or HeartSaver First Aid within 30 days of hire date.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Prior patient care experience.

2. CNA or MA experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Performs preoperative, intraoperative, and postoperative support activities to assist the nursing team caring for surgical/procedural patients which may include total care within scope of practice (stable patient’s vital signs, activities of daily living, promotion of comfort) and the performance of point of care tests.  Reports changes in patient’s condition to a RN.  Includes assisting personnel in obtaining supplies, instruments, and equipment for surgical/procedural cases.

2. Utilizes appropriate aseptic technique to open sterile supplies for patient use or for sterile field; performs shave preps; and holds extremities during surgical or procedural preps.  Cleans and prepared work area for next patient and shift. 

3. Transports patients to and from various areas.  Cleans transport devices. Assists with patient transfers and positioning. 

4. Retrieves/cleans patient care equipment.  Runs errands as directed in timely manner.

5. Reviews stocking lists, preference cards, and supply carts to ensure/acquire supplies, instruments, and equipment are available for patient care use.  Assists in the maintenance of inventory control system.

6. Maintains effective inventory control system including the daily stocking, checks for outdates (includes removal, discard, or reprocessing following established guidelines), and monitoring of level of supplies (i.e., case cart, trauma cart, suture packs) on supply/specialty carts/rooms.  Places or returns supplies, instrumentation, and equipment to designated storage locations.  Places unused sterile instrumentation and soft goods back in the appropriate location when being returned from Perioperative Services, HVI, or Children’s Hospital.

7. Assists in maintaining a clean, sanitary, and safe work environment in procedural areas and SPD through the maintenance of egress corridors by monitoring halls keeping them free of extra equipment allowing for easy equipment transportation; organization and cleaning of work areas, storerooms, patient bays, computers, and monitors; performance of post-case /post-care cleaning following established policies; performance of terminal and isolation cleaning if necessary including the daily/weekly cleaning of mobile fluid-waste equipment; cleaning/stocking of scrub sinks/housekeeping carts; weekly warmer cleaning with logged documentation; and cleaning of autoclaves as assigned.

8. Processes instruments/scopes when requested as the need arises.  Prepares various cleaning solutions used in the decontamination of instruments, equipment, and rooms.  Operates processing and cleaning equipment (i.e., washer/sterilizer or immediate use sterilizer known as IUS, and various other cleaning apparatus in OR, Sterile Processing, and other designated areas following established policies.  Documents in designated log books completion of cleaning tasks. 

9. Wraps instruments and supplies for sterilization labeling appropriately with color appropriate labels.  May be assigned the task of preparing/processing OR linen and sterile packs. 

10. Documents appropriately to foster the work of the department.  Duties can include the obtainment and recording of patient weight, temperature, pulse, respirations, BP, intakes/outputs, and abdominal girths as directed by the nursing staff.

11. Transports specimens and records specimen delivery to lab or in designated log books.  Add fixative to specimens when needed.

12. Provides respiratory support by properly setting up equipment needed for oxygen administration including the changing of tank regulators and checking of tank volumes.

13. Follows all departmental policies and procedures including the reporting of equipment/room repairs to appropriate persons in a timely manner. Performs tagging of equipment and putting in Biomed ticket for repair.

14. Assists in routine unit operations as directed/needed to ensure smooth communication and functioning of the unit.  Relays accurate telephone, visitor, patient, and healthcare provider messages to appropriate persons in a timely manner.

15. Transports linens, trash, and biohazardous case carts/materials according to established policies wearing PPE and ensuring correct signage is in place prior to transport.

16. Assists with room or bay set-up.  May monitor sterile field set-up when directed by registered nurse.

17. Assists team by performing tasks such as answering telephone and minor clerical duties in designated area.

18. Transports non-narcotic medications when directed by registered nurse.  PCA may transport patient with a PCA/Epidural pump.

19. Cleans autoclaves in Sterile Processing and Operating Room/Procedural Areas.  Cleans and organizes Sterile Processing areas as assigned.  Cleans washers, cart washer, dryers, shelving, and other equipment as assigned in accordance with Manufacturer’s recommendation and departmental policy.

20. Processes instruments between cases (wash and sterilize by heat or cold sterilization) as the need arises.  Maintains orderliness and cleanliness of various equipment and supplies in designated areas.  Monitors halls keeping them free of extra equipment allowing for easy equipment transportation. 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be physically capable of prolonged periods of standing and walking.

2. No known history or malignant hyperthermia (may not be waived).

3. Must be capable of lifting up to 60 pounds and pushing heavy loaded carts weighing more than 200 pounds.  Able to transport patients on stretchers, in wheelchairs, or in cribs

4. Must be able to discern and distinguish colors for point of care testing and inventory monitoring.

5. Must possess visual and hearing acuity along with manual dexterity and technical ability.

6. Demonstrates ability to utilize PPE.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work is completed in direct patient care environment.

2. Work area supports the activities of multiple providers performing parallel processing.

3. Must be able to work in a high stress environment.

4. Exposed to communicable diseases, body fluids, and chemicals.

SKILLS AND ABILITIES:

1. Must understand and practice excellent personal hygiene

2. Must be able to operate computer program with training.

3. Must have ability to follow directions both written and verbal (i.e., proficient reading and writing English language), and work with people.

4. Demonstrates team-building communications and work efforts to assist healthcare providers.

5. Demonstrates skills needed to utilize Safe Patient Handling equipment.

Additional Job Description:

Shift: 2p-10:30p Monday-Friday with variation based on the unit's operational need.

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
 
Works under the general direction of the Physician or nursing personnel. Reports directly to the office manager and is able to provide healthcare to individuals and families as instructed by the as instructed by the Physician while performing routine clinical procedures and directed by the physician performing all other duties assigned within the scope of their certification.
 
Your Job Requirements:

•   Graduation from an accredited program for medical assistants
•   Min of 2 year(s) of professional medical assisting in a practice setting preferred
•   National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
•   Current Healthcare Provider Basic Life Support (CPR) Certification required from AHA (American Heart Association)
  Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

2. Obtain certification in Basic Life Support within 30 days of hire date.

3. Current National Certification as Certified Medial Assistant.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Graduate of an accredited Medical Assistant Program.

EXPERIENCE:

1. One (1) year of healthcare experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Greets and escorts patient to exam rooms; prepares for provider visit by obtaining initial information and vital signs.

2. Prepares exam rooms for patients with attention to cleanliness and availability of supplies.

3. Assists with and/or performs exams, tests, and procedures.

4. Schedules appointments and sets up referral contacts as needed.

5. Assists provider during patient examinations and procedures.

6. Educates patients on follow up expectations.

7. Maintains quality control testing logs as required.

8. Ensures all medical equipment is in proper working condition.

9. Assists patients with completion of medical documentation.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. MEDIUM WORK - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly).

2. Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-12 hour shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working closely with others.

2. Working protracted or irregular hours.

3. Working around biohazards.

4. Working around infectious diseases.

5. Working with hands in water.

6. May be required to travel between facilities.

SKILLS AND ABILITIES:

1. Ability to effectively communicate with staff and patients.

2. Ability to adapt to changing environments.

3. Ability to use and learn software applications.

4. Ability to organize and prioritize work.

5. Ability to work in both an independent and team setting.

Additional Job Description:

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Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

SUMMARY:

The Nurse Practitioner/Physician Assistant will provide the surgical patient and their family with continuity of care in the outpatient setting. The Nurse Practitioner/Physician Assistant will act as an integral part of the surgical service. The practitioner will also act as an educator and a liaison to other health care providers providing care across the care continuum.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Acts as an integral member of the surgical service for patients on the Vascular surgical service outpatient settings to include the following: conducting history and physical exams, ordering and interpreting lab tests, prescribing medications, developing and monitoring patient treatment plans, making appropriate referrals to other specialists, and prescribing and ordering appropriate treatment modalities.
• Performs minor procedures, including but not limited to: wound care including Unna boot application/management, incision/drainage/washout/debridement of wounds, removal of drains/sutures/staples.
• Collaborates with unit teachers and clinical nurse specialists to provide education to nurses in the patient care units, and serves as a preceptor for medical students, and other NP or PA students.
• Treats each person with respect and dignity.
• Participates in research studies and projects.
• Obtains Human Subjects Protection training.
• Obtains training in HIPAA compliance and all other applicable state and federal privacy laws.
• Establishes annual development goals in collaboration with physicians on the surgical service.
• Prepares health education materials for patients and their families.
• Attends continued education offerings and obtains all continuing education credits required to maintain licensure.
• Maintains ACLS certification.
• Participates in multidisciplinary meetings relating to surgery.

EDUCATION:

• Master’s Degree

LICENSES/CERTIFICATIONS:

• Current Rhode Island licensure as a Certified Registered Nurse Practitioner (for NP) or Physician Assistant (PA)
• Current DEA licensure

EXPERIENCE/SKILLS:

• Strong interpersonal skills

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EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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