.9 FTE Nocs shift, weekend requirements and holiday requirements.

Zone 2

Multi site Float Pool

Pay Range:

Perks of working with Clinical Staffing Services (Float Pool):

• Experience travel nursing without the travel - Work within the Aurora Healthcare system, floating to 4 different sites.Offering excellent variability in your day-to-day, experiencing new departments, faces, and build your nursing skills and relationships.
• No more "same ole' routine" - Working in various hospitals and facilities helps to keep the days fresh and exciting (No more MUNDANE!!!). Everyday can be a new journey that may open doors to a new specialty area you may have never previously considered.
• Gain impressive work experience for career building - Experience gained over time as a float nurse within a healthcare system can demonstrate that you are a reliable and dedicated employee that can learn on the go and rise to a variety of challenges.
• Compensation - Float nurses receive a competitive compensation package that includes a base rate, additional float, shift, and weekend differentials.Mileage reimbursement is available for those that split their shift between facilities.
• Benefits & Flexibility – In addition to a competitive benefits package, Aurora Health’s Float Pool offers flexible self-scheduling, no on call requirements, and only 2 holidays per year!!!!!!

The Float Pool RN will serve as a champion in healthcare by:

• Being part of a highly skilled, resilient, and versatile group of teammates committed to ensuring the delivery of quality and compassionate healthcare to diverse patient populations in a variety of settings.
• Quickly adapting and integrating into new working relationships through consistent collaboration.
• Coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.
• Leading efforts to always create the safest patient environment and the best patient experience.
• Having the qualifications and competency to work in all acute care facilities within the defined Market.

Come join a winning team where quality care meets quality service, in every dimension, every time. Let Aurora Health be the destination for your professional growth!

Major Responsibilities:

• Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum.
• Anticipates and recognizes significant changes in the patient’s condition, status, and need for care. Provides ongoing assessment of the patient and takes appropriate actions when changes occur. Anticipates and alters the plan of care as needed, mobilizes appropriate resources, and collaborates with other health care team members to coordinate patient centered care.
• Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family.
• Actively coordinates the discharge plan utilizing an interdisciplinary approach. Applies evidence-based practice to deliver patient care. Consistently incorporates nursing and regulatory standards of care into practice.
• Provides ongoing evaluation of patient, team, and unit outcomes and is empowered to take appropriate action when changes are needed. Supports shared governance activities and initiatives to improve processes and patient outcomes.
• Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration among healthcare team members. Assumes a leadership role in the care team and delegates appropriately to unlicensed personnel.
• Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective actions.
• Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care.
• Participates in quality/process improvement initiatives to improve the functions of the department and the patient care experience.
• Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Registered Nurse license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).

Education Required:

• Completion of an accredited or approved program in Nursing.

Experience Required:

• Typically requires 1 year of experience in clinical nursing.

Knowledge, Skills & Abilities Required:

• Demonstrates progression to provide holistic patient care and the ability to view clinical situations from a patient and family focus.
• Demonstrates progression to recognize situational changes that require unplanned or unanticipated interventions, and responds to situations with confidence, timeliness and flexibility.
• Proficient computer skills, use of electronic mail and electronic medical records systems.
• Excellent communication (written and verbal), listening and interpersonal skills.
• Demonstrates human relation skills with the ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Ability to take initiative and work collaboratively with others.
• Demonstrated ability to effectively make critical, independent decisions.
• Excellent organization, prioritization and problem-solving skills.
• Demonstrates time management skills with an ability to multi-task and prioritize in an environment with frequent interruptions.
• Demonstrates coordination, collaboration, delegation and team building skills.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Position requires use of foot pedals on carts or machines.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Pay Range:

teams. Analyzing IT processes to formulate practical solutions using software, analytical tools and techniques, business processes, and deliver best practice-based IT (service) management. Representing IT to local and system leadership as needed, on a variety of operational and strategic projects and technical solutions, including hardware, software, infrastructure, cybersecurity, and mobile technologies/devices. Independently provides incident/request support, configuration of software and hardware, and is accountable for the implementation and maintenance of technical solutions to meet organizational requirements in alignment with ITSM and ITIL standards. Supports on-call responsibilities as needed for clinical and operational functions.

Major Responsibilities:

• Ensures compliance with Advocate Health IT standards. Preemptively identifies variations from standards and potential technology issues. Participates in change control activities for any environmental, operational, configuration changes as prescribed by defined change control processes.  
• Adhere to Advocate Health ITAM process for device removal, including inventory management. Proactively ensure the efficient utilization of Advocate Health's IT resources through regular reviews of hardware usage reports.  
• Local field resource assigned to multiple projects including acquisitions, construction projects, new system implementations, upgrades, maintenance, or retirements while following IT system policies and practices. Lead project team meetings and provide technical guidance as necessary to technical support administrators. Support and implement IT and FTSO Strategic Initiatives that align with the overall goals of Advocate Health.  
• Onboarding/mentoring/coaching field services teammates including training on Advocate Health policies, procedures, standards, and best practices. Provides education to the team as new systems, features, standards, or best practices are implemented.  
• Building and maintaining relationships through rounding and consulting with Site Leadership. Establishes meaningful stakeholder relationships targeted at improving productivity and engagement between IT and our business partners. Must be able to represent IT to site and local leaders in situations such as meetings, rounding, and safety huddles. Participate as site representative on Advocate Health enterprise-wide technical oversight committees and teams. 

Licensure, Registration, and/or Certification Required:

• ​​​​​​​​​None required. 

Education Required:

• ​​​​​Bachelor’s degree or equivalent experience in Computer Science, Information System, Engineering, or related field. 

Experience Required:

• ​5+ year of experience in a complex IT operating/support environment.   

Knowledge, Skills & Abilities Required:

• ​​​​Must have excellent interpersonal and technical skills.  
• Preferred background in Healthcare, Customer Service or Technology  
• Excellent written and verbal communication skills, strong customer service skills, excellent problem-solving skills   

Physical Requirements and Working Conditions:

​

• ​​​​​Ability to lift to thirty-five pounds without assistance. For lifts over thirty-five pounds, lifting equipment is expected to be used or lifted with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis.  
• Travel to Advocate Health locations required. 
• This position requires incumbents to work onsite (unless specified otherwise) in both an office and clinical environment.    
• On call support required  
• Incumbents will be required to wear personal protective equipment in designated clinical areas.  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

M-F, some Saturdays, no holidays

Pay Range:

• Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
• Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
• Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
• Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
• Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
• Generates basic reports, modifies/updates existing reports, and distributes reports as needed.
• Opens, sorts, and distributes mail and department documents efficiently. Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies.
• Completes referrals, tracks, and follows up on need for re-authorizations, processes patient registration, and obtains required information.
• May process billing/reimbursement forms and other department records. Maintains logs and reports; performs simple calculations as needed. Assists with gathering, organizing, and compiling data for reports, meetings, etc.

• None Required.

• High School Graduate.

• Typically requires 1 year of experience in performing scheduling, customer service, and administrative/clerical support duties.

• Ability to multi-task, route calls, greet patients, and maintain a schedule of appointments/meetings.
• Proficient in the use of Microsoft Office (Excel, Power Point, Access and Word) or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software.
• Strong organizational skills and attention to detail.
• Ability to effectively communicate (written, and verbal), build rapport, and relate to all people.
• Ability to operate standard office equipment.

• Ability to sit, walk, stand, bend, and lift frequently throughout the workday.
• Must be able to occasionally lift items weighing up to 20 lbs.
• Must have functional speech, vision, and hearing.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full-time 2nd shift position, hours 11:30am - 8:00pm M-F and 10:30am - 7:00pm weekend, biweekly weekend & holiday rotation

Pay Range:

• Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards.
• Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures.
• May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily reports and cash register balance sheets as needed.
• Performs cleaning duties using established sanitation procedures in the kitchen and cafeteria. Washes pots, pans, and dishes according to established procedures.
• Assists with preparation, delivery, setup, cleanup and presentation of catered and specialized events. Assists with "special days/promotions", including decorating. Displays daily specials for presentation to customers. Coordinates the food preparation and presentation of all major catering.
• Prepares snacks, beverages, sandwiches and other patient food items in accordance with standardized recipes and approved diet guidelines and portions while adhering to productivity standards.
• Prepares, arranges, serves and replenishes supplies of food, beverages and condiments in retail areas and kitchen. Prepares entrees, grill and deli sandwiches, and salads with an emphasis on food garnishing and presentation. Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.
• Delivers and stocks all nursing units, doctors' lounges, same day surgery and emergency rooms, following established procedures while adhering to productivity standards.
• Monitors food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent foodborne illness.

• None Required.

• No Formal Education.

• No experience required.

• Basic knowledge in food service from within a hospital, hotel, restaurant or a related environment.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills to effectively interact with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.

• Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.
• Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
• Must be able to:
• lift up to 40 lbs. from floor to a maximum 5 ft.
• lift and carry up to 40 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull with 20 lbs. of force.
• Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).
• May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.
• May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.
• Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Various start times overlapping first and second shifts. Includes rotating weekends and two holidays per year. Typical start times are between, 6:45am-12:30pm, 8-hour shifts. Retail site servicing additional discharge program. Preferred candidates will have at least one year of retail experience.

Pay Range:

Major Responsibilities:

• Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s use of information systems, technology, and automation used for dispensing and storage of medications.

• Develops competence in preparing non-sterile products following USP, state, and federal recommendations, as required.

• Develops competence in entering medication orders in the computer system and/or processing medication requests via the computer system.

• Develops competence in managing phone calls from customers and team members such as nurses, physicians or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate.

• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.

• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements.

Licensure, Registration, and/or Certification Required:

Licensure (IL only): State of Wisconsin (registration):

Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment.

Patient facing teammates may be required to have two certifications:  Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.  

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Good mathematics skills.

• Attention to details.

• Good communication (written and verbal) and interpersonal skills.

• Basic computer skills.

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job 

• Frequent fine motor motion of hands and wrists to operate keyboard and manipulate syringes 

• Lifts, carries, and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique 

• Will be frequently required to lift to 35 lbs., lift and carry up to 35 lbs. at waist height a reasonable distance, push/pull with 30 lbs. of force 

• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders 

• Must have functional speech, vision, touch, and hearing 

• May be exposed to chemical hazards 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full time 1st shift 7AM-330PM w/weekends and Holidays rotation

Pay Range:

• Processes and maintains proper care of all surgical instruments and equipment, scopes and powered surgical instruments which includes inspection, evaluation of proper function, cleaning disinfecting and sterilization. Maintains quality control and documentation records of the sterilization process. Distributes designated supplies and equipment to all areas of the medical center.
• Receives soiled and contaminated items in decontamination area. Sorts equipment, rinses as needed, places equipment through sonic tanks and washers, reassembles trays, performs safety checks, hangs and sorts instruments, wraps sets according to set policy, and wraps towels and basins appropriately.
• Sterilizes instruments and equipment using the aerator, gas sterilizer or steam sterilizer and operates glass dryer. Packages items in steri/peel as required. Performs quality assurance testing for all methods of sterilization to ensure sterility of supplies. Hand cleans miscellaneous instruments (Baxter pump, hypothermo units, etc.) and operates the cart cleaner.
• Ensures proper care and handling of high cost instrumentation and equipment to include items requiring special handling, laser instrumentation, orthopedic implants, cardiac assist devices, endoscopic and microscopic instrumentation.
• May build case carts according to procedure and physician preference as specified. File case cart sheets and requisitions, responds to Code 4s with defibrillator and back up supplies, maintains CPR annies, tests autoclaves with the tests according to procedure, and changes graphs as necessary.
• Checks incoming trays and follows up with departments as to missing instruments or parts.
• Takes immediate and appropriate action if a question of sterilizer failure occurs.
• Receives and records orders for supplies as requested by departments. Records accurate product number and assures all forms are correctly completed for proper billing. Marks, dates and stocks equipment, which may include returning to appropriate department on a timely basis.
• Opens and unpacks supply boxes, checking for damaged goods and number of items received. Reports any discrepancies to the supervisor. Performs credits for unused products returned, checks stock levels, copies supply sheets, checks carts for outdated supplies, and performs general cleaning of shelves.
• May performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.

Scheduled Hours

Rotating weekends and holidays

Licenses & Certifications

None Required.

Degrees

High School Graduate.

Required Functional Experience

No experience required

Knowledge, Skills & Abilities

Ability to function in fast paced stressful, environment.Knowledge of sterilization principles and applications.Familiarity with medical terminology.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions.

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

• Professional Etiquette
• Adaptability
• Computer Literacy
• Payment Handling
• Critical Thinking
• Confidentiality
• Collaboration
• Time Management
• Problem Solving

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

La Canada Clinic

Work City:

Las Vegas

Work State:

Nevada

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Sunday 7p - 7:30a
Tues-Thurs 11p-7:30a
rotating Holidays
Training will be on 1st or 2nd shift.

Pay Range:

MAJOR RESPONSIBILITIES

• Posseses knowledge of monitoring system and camera controls. 
• Alerts physician, nursing and/or clinical staff when clinical seizures or other paroxysmal events occur.
• Communicates with patients and clinical staff to obtain information when events occur.
• Documents observations on patient’s EEG recording as well as in patient’s electronic medical record (EMR). 
• Completes hospital training to alert supervisor and or activate hospital systems such as rapid response, cardiac arrest, etc. per etablished protocols when encountering patient issues. 
• Assists neurodiagnostic technologists as needed (restocking supplies, electrode removal and disinfection, etc.)
• Performs procedures according to the laboratory standards and implements alternative methods and/or adjusts controls to obtain optimal recordings.  This may include appropriate control setting changes on the equipment and use of activation procedures. 
• Recognizes patient or environmental artifact on the study.  Documents, eliminates or takes proper measure to monitor the artifact. 
• Troubleshoots equipment problems and communicates with biomed, manufacturer tech support or supervisor. 

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) to be obtained within the first 90 days of employment.

Education Required: High School Graduate.

Successful completion of LTM 100 Introduction to LTM for EMU personnel offered in-house within the first 90 days of employment. 

Experience Required: No Experience Required.

Will be trained in-house with a minimum 20 clinical observation hours under the direction of a credentialed Neurodiagnostic Technologist (R. EEG T., or CLTM) and successful completion of didactic course (LTM 100) and competency assessments to be completed within the first 90 days of employment, including but not limited to recognition of clinical seizures and other clinical paroxsymal events, ictal testing procedures, measures to reduce risk of fall, and seizure first aid. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong and effective communication skills
• Excellent interpersonal and patient service skills
• Intermediate computer skills, including use of the electronic medical record

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Ability to operate all equipment necessary to perform the job.
• Must sit, stand, walk, twist, and lift throughout the workday.
• Perform a sliding transfer of 150 lbs. with a second person present.
• Work environment may contain potential for exposure to blood and body fluids or other unpleasant fumes or hazards and, therefore, must have ability to work in that type of environment and wear protective clothing as necessary.
• Operates all equipment necessary to perform the job.
• Exposed to normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full-time, 1st shift

Monday-Friday 8AM-5PM.

Pay Range:

Major Responsibilities:

• Escorts patients to exam/treatment room; takes and records vital signs; records medical history according to charting criteria; prepares patient for physician exams; evaluates patients to maximize patient flow and minimize patient wait time; completes all documentation and paperwork.
• Performs procedures and diagnostic testing based on patient evaluation, following physician orders and established guidelines, policies and procedures. Sets up monitoring, recording and related equipment used during procedures. Assists with procedures providing appropriate support and instruction for the patient.
• Assists electrophysiologist during procedures (i.e. tilt studies) in the clinic. Performs initial ECG interpretation and communication with physician regarding test results.
• Interviews patients routinely and during symptomatic events for the purpose of detecting sub-clinical pacemaker failure and correlating symptoms with ECG findings. Provides education and follow-up to patients with regard to the disease process and pre / post-surgical management. Collaborates with physicians and health care team members in planning, implementing, and evaluating comprehensive patient care.
• Performs and assesses transtelephonic ECGs on patients, instructing them on the test procedure to ensure proper transmission and quality data.
• Performs independent interrogation of implanted devices and prepares reports for electrophysiologist. Notifies physician and/or registered nurse of device malfunction and dysrhythmias per protocol.
• Documents patient evaluation, procedures, medications, refills and relevant information according to established guidelines.
• Provides guidance to patients regarding health problems, symptoms, or concerns. Triages patient calls utilizing interpretive skills, and initiates interventions in an assistive capacity under the supervision of a physician or nurse. Coordinates care with outside agencies including, but not limited to: hospitals, pharmacies, extended care facilities, and insurance companies.
• Coordinates clerical activities of the pacemaker clinic, including patient registration, reminders and follow up.
• Performs initial troubleshooting on equipment. Recognizes mechanical or technical abnormalities and uses established protocols in solving the problem. Performs calibration, cleaning and quality assurance measures on equipment.

Requirements:

• High School Education completed
• 3 years of experience in cardiology and/or electrophysiology, patient evaluation, performing or assisting with cardiology and/or electrophysiology related procedures and diagnostic tests (ECG, tilt studies, interrogation of implanted devices), and knowledge of cardiac medications and medication therapy
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Knowledge, Skills & Abilities Required:

• Demonstrated ability to manage multiple priorities and to work in a fast-paced environment.
• Basic knowledge of the cardiovascular and peripheral vascular system.
• Must be able to communicate effectively (oral and written) with physicians, patients and other staff members.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders frequently throughout the workday.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Ability to effectively use foot pedals on carts or machines.
• May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Follows Weekend Program Policy:
* Team member must work a minimum of 2 12-hour shifts each weekend (Weekend shifts are Saturday and Sunday).

1 additional shift each week

*Weekend Program employee can request PTO for one weekend per quarter.

Pay Range:

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated.
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately.
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required.
• Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas.
• Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection.
• Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

• None.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communication.
• Excellent organizational skills and ability to set priorities.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Per Diem (As Needed).  Monday-Friday, 8:30am-5pm.

Pay Range:

Summary:

Provides administrative support for department staff, physicians and managers, which includes but is not limited to scheduling, reception, document preparation and distribution, file maintenance, medical records, billing and admitting of patients in a clinic, office, or department setting where patients, physicians, and office staff interact.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required. 
• Typically requires 1 year of experience in performing scheduling, customer service, and administrative/clerical support duties.

What You’ll Do:

Schedule: Per Diem (As Needed).  Monday-Friday, 8:30am-5pm.

As a Clinical Office Assistant, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. 

As a key member of the ambulatory care team, you will execute:

• Patient Care Reception: Greet visitors, check-in patients, collect co-payments, and answer routine inquiries.
• Appointment Scheduling: Manage provider calendars, book patient visits, and coordinate external referrals or appointments.
• Phone Management: Answer calls, screen inquiries, and accurately triage clinical messages to appropriate staff.
• Medical Records Handling: Assemble, copy, process, and release patient charts in coordination with Medical Records.
• Administrative Operations: Sort mail, manage office supplies, maintain equipment, and coordinate logistics for meetings.
• Data & Reporting: Update registries, compile basic administrative reports, and process billing or reimbursement forms.
• Insurance Coordination: Process patient registrations, complete medical referrals, and track required insurance re-authorizations.

About This Location:

The Outpatient Rehab Spine Program team at the Aurora St. Luke's Medical Center medical offices in Milwaukee, WI, consists of a multidisciplinary network of specialists dedicated to diagnosing and treating complex back and neck conditions. Operating out of centralized offices like Aurora Spine Services, this fully integrated team features spine physiatrists, physical therapists, rehabilitation specialists, surgeons, radiologists, and dedicated nurse navigators. Together, they build personalized, minimally invasive recovery paths utilizing non-surgical pain management, targeted orthopedic physical therapy, and advanced neurosurgery to guide patients toward functional independence and long-term relief.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Ability to sit, walk, stand, bend, and lift frequently throughout the workday.
• Must be able to occasionally lift items weighing up to 20 lbs.
• Must have functional speech, vision, and hearing.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Ready to Take the Next Step:

Apply Now!

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

All 8 hour shifts/ Includes day, PMS and nights rotation, weekends and holidays. Experienced APP Preferred

Pay Range:

MAJOR RESPONSIBILITIES

Clinical responsibilities:

Assesses, diagnoses, and determines/alters treatment and management plans appropriate for age, acuity and clinical condition. This includes ordering, performing, and interpreting appropriate diagnostic studies and prescription of pharmacologic and non-pharmacologic interventions and therapies.

Manages conditions based on clinical indication, evidence-based care, cost effectiveness, and assessment of risks/benefits and alternatives.

Provides health promotion, disease prevention and disease management counseling and education of patients and families.

Manages patients as part of an interdisciplinary team and within scope of practice. Seeks physician or other healthcare team member consultation or referrals as appropriate. Escalates need for more emergent or specialized care when necessary.

Maintains accurate, complete, concise, and timely documentation in the electronic medical record. Substantiates and submits professional services consistent with compliant coding and billing practices.

Facilitates consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies.

Performs office or hospital procedures in accordance with specialty practice, competency and granted privileges (where applicable).

Other responsibilities:

Participates in quality, safety, and peer review initiatives/performance activities, organizational and/or departmental meetings and committees, peer review, and workgroups as necessary.

Participates in education and/or onboarding of new team members, students, and other health care professionals.

Seeks experiences to maintain and develop clinical and professional skills and advance the profession within and outside of the organization.

Maintains standards of productivity, access, face-to-face time, and quality metrics to ensure optimal, safe and timely patient care delivery.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: ​

Active PA license(s) in state(s) of practice, AND

Active PA national board certification from National Commission on Certification of Physician Assistants.

Active DEA registration prior to hire, AND

If Illinois practice: active Illinois Controlled Substance License prior to hire, AND

Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire

Education Required: ​ ​Bachelor’s Degree in Physician Assistant

Experience Required: No experience required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Demonstrated high level of clinical proficiency, and excellent decision-making skills.

Demonstrated ability to work independently and as an effective member of a health care team.

Demonstrated ability to adapt to evolving technology and proficiency with the electronic medical record.

Excellent communication skills. Ability to effectively collaborate with and establish/build relationships with others.

Proven organizational skills and ability to prioritize effectively.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday.

Must have functional speech, vision, touch, and hearing.

Must be able to:

Lift up to 50 lbs from floor to waist.

Lift up to 20 lbs over the head.

Carry up to 40 lbs a reasonable distance.

Operate all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Shift time 1900 - 0730

Rotating Weekends and Holidays

A sign-on bonus is available to applicants who have not received a sign-on bonus from the company for another role within the past 24 months.

Pay Range:

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Where You Will Work: 

8C The Abdominal Transplant (Liver, Kidney & Pancreas) unit has 26 beds. High acuity- step-down unit to SICU. We not only take care of transplant patients but also see liver disease, renal disease, general abdominal surgeries, oncology surgery and urological overflow. This is a fast paced, moderate acuity floor that requires the ability to think on your feet and build relationships with your patients. We would love for you to join our team!!

We’re Looking For: 

Education/Experience Required:
• Graduate from an accredited school of nursing

•ADN acceptable with agreement to enroll in BSN completion program in two years to be completed in five years.

• 2 years RN experience

•1 Year Charge Nurse Experience

Knowledge, Skills & Abilities Required:
• Good communication skills

• Good computer skills

• Good time management and organizational skills

• Familiarity with patient care equipment

• Certifications/education required for the nursing specialty - See Certification Addendum

• Registered Nurse license issued by the state in which the teammate practices 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association  

What You’ll Do: 

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.  

• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.  

About This Location:  

The future of medicine is happening here at Aurora St. Luke’s, and you’re at the center. No matter what your need – common surgery or pioneering treatment – you can count on our experienced and specialty physicians to provide expert care and excellent outcomes.

As the only hospital in Wisconsin with a 24/7 on-site heart-care team, you can expect to receive premiere cardiac services. Both the American Heart Association and American Stroke Association have recognized Aurora St. Luke’s performance in treating cardiac and stroke patients.

Ready to Take the Next Step:
Apply Now!
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

• Every 3rd weekend rotation Holiday rotation

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday-Friday 12:00 p.m. - 8:30 p.m. with occasional need to flex to cover staffing needs.

Pay Range:

Lead Imaging Assistant - MRI Team | Aurora St. Luke's Medical Center

Join the MRI team at Aurora St. Luke's Medical Center, where you'll work alongside a collaborative, fast paced, and highly specialized group dedicated to delivering exceptional patient care. Our leadership team is deeply committed to your professional growth and career advancement, making this an ideal opportunity to expand your expertise, develop leadership skills, and take on new challenges. Whether you're looking to grow your clinical capabilities, gain leadership experience, or build a long-term career in imaging, you'll find a supportive environment that invests in your success.

Schedule

• Monday-Friday, 12:00 p.m. - 8:30 p.m.
• Occasional flexibility required to support staffing needs and departmental coverage
• Weekend rotation may be required as needed

Key Responsibilities

• Serve as the lead contact and resource for a team of six Imaging Assistants within the MRI department
• Train, onboard, and mentor new team members, ensuring competencies and adherence to departmental standards
• Learn and perform IV starts as part of patient care responsibilities
• Coordinate workflow and staffing coverage to support efficient department operations
• Manage and order department supplies
• Support a positive, patient-focused environment while maintaining exceptional customer service
• Coordinate department workflow

Major Responsibilities:

• Acts as a resource to employees and students, which includes training/orienting, providing day-to-day work direction, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues.
• Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, providing performance feedback, resolution of employee concerns, and employee morale.
• Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes. Identifies performance improvement opportunities within the department and facilitates change. Monitors inventory levels, labor productivity and assist with managing department resources.
• Serves as a technical resource, role model and/or preceptor for students and staff. Facilitates clinical problem solving and collaborates with other departments across the system to provide education on managing patients after procedures and any other imaging department processes and procedures.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages. Assists patient in preparation for exam and transferring patients to and from exam rooms. Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information. Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Transports patients between departments and escorts patients, families, and visitors as needed.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in clerical/administrative support and/or in providing leadership.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills such as delegation, team building and decision making.
• Excellent communication and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
• Demonstrated project coordination skills.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy.
• Maintains confidentiality at all times.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.