35302 Carolinas Medical Center - Nursing: Progressive Step Down 10DEFull timeYes367p-7a

Pay Range:

$44.15 - $66.25

Job Summary

Responsible for the direct provision of patient care and for assisting the manager with daily operations to include but not limited to coordination of patient care/outcomes, allocation of human and fiscal resources, communications, patient throughput, program development and oversight, patient, physician and employee rounding, selection, development, and retention of staff, clinical supervision and performance appraisal, performance improvement activities, service recovery and compliance with regulatory agency requirements. Maintains clinical and professional competency as appropriate to the population of patients served.

Essential Functions

• Supports the manager utilizing systematic approaches to enhance the quality and effectiveness of nursing practice, nursing service administration and delivery of care in the department
• Assists with interview, selection, and supervision of nursing personnel in the department
• Assists with coordination of communication at regular intervals throughout shifts via staff meetings/huddles to exchange information/ promote dialogue with teammates
• Collaborates with manager to ensure understanding and compliance with federal and state laws, to include healthcare services and practice, while complying with all required regulations and policies
• Rounds on patients, teammates, and physicians at prescribed frequencies to gain insight into patient care, employee, and physician satisfaction and appropriateness of patient care and/or department operations
• Delegates elements of care to appropriate healthcare workers in accordance with applicable legal or policy parameters or principles
• Assists in identifying expected outcomes to provide direction for continuity of care/department operations
• Assists in evaluating progress towards goal attainment/achievement of expected outcomes and disseminates information to teammates involved with the care or the situation
• Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary
• Coordinates management of patient flow/throughput and staffing through continuous assessment of volume/acuity needs, utilizing resources available to assist in provision of appropriate staffing resources

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate.

Education, Experience and Certifications

Graduate from an accredited School of Nursing. Current RN licensure in appropriate state. Minimum two years nursing experience preferred. Previous management experience preferred. BSN required. RN candidates for external hire or internal promotion without BSN must be enrolled in a BSN program within 1 year of Hire/Transfer date and must complete program within 3 years of enrollment in the program. BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02160 GCMG Levine Cancer: Main - Hematology/OncologyFull timeYes40

Schedule: 4 10hr shifts or 3 13hr shifts; some weekends and holidays required

Pay Range:

$51.05 - $76.60

Atrium Health Levine Cancer Institute is looking for an experienced full-time Advanced Practice Provider (APP) specialized in Hematology/Oncology to provide quality health services to the patients in the Charlotte and surrounding community. This position is occupied by AGACNP/ACNP nurse practitioners (NP) and/or physician assistants (PA) who care for patients in the hospital as they go through diagnosis/treatment of Hematologic Malignancies. The APP is responsible for evaluating and treating patients with hematologic malignancies and/or hematologic disorders, stem cell transplant patients CAR-T, and clinical trial patients.

Position Description: 

• Inpatient, CMC-Main 

• Combination of 10-13-hour shifts, No call, approximately 10-12 weekends a year 

• Rotating holidays required 

• Teaching opportunities with APP and Physician Fellows 

• Bone Marrow Biopsy and Aspirate skill will be part of training 

 

Position Qualifications: 

• Graduation from an accredited NP or PA program. Must be Acute Care NP or Physician Assistant. Current license to practice as a NP or PA in North Carolina. Current prescriptive privileges and DEA license required. BLS for healthcare provider from AHA required. 

• Nurse practitioners are required to have a master’s degree or doctorate in nursing practice. **AGACNP/ACNP certification required.** 

• Physician Assistants with certification from the National Commission on Certification of Physician Assistants preferred. Current or pending CAQ certification preferred. 

• 1+ years of experience as a provider preferred. Hematology/Oncology experience preferred but not required. 

• Demonstrates appropriate critical thinking and interpersonal skills when working in a fast paced, high acuity work environment. Able to perform thorough history and physical assessment. Able to work with multidisciplinary team. 

• NC Licensure 
  

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11877 Carolinas Medical Center - LCH: Visitor & Customer RelationsFull timeYes40

5am-130pm Monday - Friday and every other weekend 7am-330pm

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11906 Carolinas Medical Center - Environmental ServicesFull timeYes40

Must be willing to work every other weekend.

Pay Range:

$18.85 - $28.30

Essential Functions

• Performs routine tasks in assigned area, follows a 7-Step cleaning process and the remaking of beds after disinfecting during discharge cleaning.
• Performs routine tasks in assigned area, follows maintenance schedule for floors and carpets.
• Cleans fixtures, furnishings, walls, woodwork, floors, stairwells, interior windows, elevators/tracks, and exteriors of equipment.
• Empties trash, wipes and relines containers, operating compactor if necessary.
• Replenishes all disposable items such as soap, toilet paper, paper towels.
• Moves and resets furnishings to original locations following completion of job.
• Performs all methods of floor care in duties, including dust mopping, wet mopping, stripping, refinishing, spot cleaning, burnishing and extraction, using specified equipment.

Physical Requirements
Requires continuous walking, bending, stooping, lifting up to 50-pounds; also pushing, pulling, reaching, climbing ladders that is generally inside. Contact with water and cleaning solution, potentially contaminated waste, including sharps and other bio-hazardous waste. Based on the physical requirements for this position all applicants for this position are required to undergo a physical ability test as a condition of employment.

Education, Experience and Certifications

Ability to follow oral and written instructions and complete written forms required; related experience preferred. On the job training will be provided.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Department:

12268 Enterprise Corporate - Clinical Service Desk

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Day shift 8a-5p, rotating holidays and weekends

Pay Range:

$26.55 - $39.85

Major Responsibilities

• While working in a fast-paced Service Desk environment duties include knowledge, troubleshooting, education, maintenance, and resolution of issues related to hardware and software for Providers and Epic users.
• Demonstrates basic written and oral communication skills, including good listening and verbal skills.
• Produces accurate and complete work while consistently meeting established Service Desk Key Performance Indicators (KPI).
• Basic understanding of healthcare workflows and the unique needs of physicians, nurses, and other hospital staff who may be seeking support.
• Completes required training outlined by the department with a specific focus on maintaining patient safety.
• Informs the immediate supervisor of any abnormal circumstances related to performance of job duties in a timely and accurate fashion. Ability to determine and support customer emergency issues and escalates to the appropriate person or group as needed.
• Applies appropriate customer service and service recovery skills to comply with department standards. Basic understanding of standard system hardware equipment and software applications at a rapid pace.
• Performs testing in Non-Prod (Dev/Test/Playground) environments for troubleshooting end-user issues as well as testing and evaluation of new application features and functionality.
• Information is gathered and analyzed from end users through clarifying questions, workflow understanding, and technical knowledge.Assessment of the issue is determined and if resolution isn't achieved at the time of call, a workaround is considered and escalation to an appropriate team occurs.
• Performs all tasks within IT and Cybersecurity governance, though use of elevated administrative rights to safeguard user and patient data. Participates in conversations between the Service Desk, Clinical Informatics, and Epic Training Team.

Minimum Job Requirements

Education

High School Diploma or GED is required.

Certification / Registration / License

Must obtain within 18 months and maintain annual educational requirements for Epic certification(s) as required by department.

Work Experience

• One year's experience in a clinical environment, Service Delivery, or work-related equivalent is required.
• Must be a service-oriented, team player. Communicates proactively, cooperatively and constructively.

Knowledge / Skills / Abilities

• Strong interpersonal and customer service skills.
• Basic understanding of call centers and call tracking systems.
• Strong technical aptitude with the ability to learn quickly and support software applications.
• Basic understanding of the technical components of an Information System, including basic hardware, platform, database concepts, and terminology.
• Ability to manage multiple priorities in a dynamic work environment.
• Analytical and problem-solving.
• Basic knowledge of medical terminology.
• Ability to travel to system locations to provide Service Desk application support.
• Ability to maintain confidentiality and work as a team.

Physical Requirements and Working Conditions

• Must be able to sit for extended periods of time.
• Must be able to perform fine hand manipulation when using a keyboard and mouse.
• Must be able to wear an over the ear headset for extended periods of time.
• Position may require travel which may result in exposure to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• Essential/Critical requirements for emergency event staffing.

Preferred Job Requirements

Education

A four-year degree in computer science, business administration, biomedical technology, or a related field is preferred.

Certification / Registration / License

Epic certification in at least one module is preferred.

Experience

Two years' experience in a clinical environment, Service Delivery, or work-related equivalent is preferred.

Knowledge / Skills / Abilities

• Formal training in a variety of information systems technologies is preferred:
• Desktop applications (MS Office, O365, Edge, Chrome)
• Knowledge of Active Directory environment (users, printers, computers, groups)
• Operating Systems (Windows OS, macOS, iOS, Android OS)
• Basic networking knowledge including wireless connections
• Epic EHR
• Clinical Workflows
• Service Delivery

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

12153 Enterprise Corporate - Social Drivers of Health Strategy & IntegrationFull timeYes40

N/A

Pay Range:

$54.90 - $82.35

Major Responsibilities:

• Establishes the enterprise vision, strategy, governance framework, and future-state direction for the Virtual Social Care service line, ensuring alignment with enterprise social health priorities, virtual care strategies, and evolving care delivery models. 
• Selects, coaches, and develops Virtual Social Care leaders and team members, establishing performance expectations, fostering leadership development, succession planning, accountability, employee engagement, and a culture of continuous improvement. 
• Leads the design, implementation, governance, and continuous evolution of the enterprise Virtual Social Care operating model and Virtual Hub, including AI-enabled intake, patient triage, clinical routing, virtual capacity management, and access to social health interventions. Ensures the model is scalable to support future social care delivery strategies across virtual, hybrid, and community-based service models. 
• Establishes enterprise standards for Virtual Social Care workflows, patient routing criteria, escalation pathways, quality expectations, and virtual service delivery practices while delegating operational implementation and workflow maintenance to supporting operational teams. 
• Partners with Information Technology, Epic, Analytics, Artificial Intelligence, Virtual Care, and operational leaders to define technology strategy, prioritize capability development, and advance innovative solutions that enhance virtual social care, patient experience, workflow efficiency, and service line scalability. 
• Maintains accountability for Virtual Social Care service line performance through oversight of patient access, quality, productivity, capacity utilization, and service outcomes, leveraging data to drive strategic decision-making and organizational results. 
• Leads enterprise planning and innovation activities related to virtual social care delivery, AI-enabled service models, automation opportunities, emerging technology capabilities, and future-state expansion of the Virtual Social Care service line. 
• Builds and sustains strategic partnerships with executive leaders, market leadership, clinical stakeholders, operational departments, and technology teams to drive enterprise alignment, shared accountability, and successful implementation of Virtual Social Care initiatives. 
• Provides strategic oversight of Virtual Social Care staffing models, virtual capacity planning, workload balancing, resource allocation, and scalability strategies to ensure sustainable growth and efficient service delivery. 
• Champions innovation, digital transformation, and future-state planning by evaluating emerging technologies, AI-enabled capabilities, evolving care delivery models, and operational best practices to continuously advance the Virtual Social Care function. 
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of supervised employees, comply with the policies, regulations, and laws applicable to the organization's business. 
• Provides executive oversight of the Virtual Social Care service line and Virtual Hub, ensuring alignment of enterprise standards, service expectations, operational performance, and patient access outcomes across markets. 

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• ​​Bachelor's degree in Healthcare Administration, Public Health, Social Work, Nursing, Business Administration, Health Informatics, Human Services, or a related field, or equivalent knowledge typically acquired through a combination of education, training, and progressive professional experience. 

Experience Required:

• Seven or more years of progressive experience in healthcare operations, population health, social health, care coordination, clinical operations, virtual care, or related healthcare leadership roles.  
• Minimum of three years of leadership experience with responsibility for enterprise program operations, organizational strategy, performance accountability, and cross-functional leadership. 
• Experience leading complex enterprise initiatives involving operating model design, technology implementation, workflow optimization, performance improvement, and executive stakeholder engagement. 

Knowledge, Skills & Abilities Required:

• Knowledge of enterprise social health strategy, Virtual Social Care operating models, healthcare operations, workflow governance, care coordination, population health, process improvement, performance management, healthcare technology platforms, electronic medical records, digital workflow solutions, and technology-enabled care delivery. 
• Strong strategic planning, operational leadership, executive communication, facilitation, stakeholder influence, collaboration, governance, organizational change management, and performance management skills. 
• Ability to establish enterprise vision, govern enterprise operating models, lead enterprise-wide initiatives across multiple stakeholder groups, influence executive and operational leaders, manage competing priorities, and drive measurable operational performance within a complex, matrixed healthcare environment.  

Physical Requirements and Working Conditions:

• Operates in a hybrid office and healthcare environment. Requires prolonged periods of sitting, computer use, participation in virtual meetings, and occasional travel between markets, facilities, and community partner locations. Must be able to communicate effectively with diverse stakeholder groups and perform responsibilities in a fast-paced, matrixed environment

Preferred Job Requirements:

Licensure, Registration, and/or Certification Required:

• Board Certification in Laboratory Animal Medicine preferred. 

Education Required:

• ​​ Master's degree in Healthcare Administration, Public Health, Social Work, Business Administration, Health Informatics, Organizational Leadership, or a related field preferred. 

Experience Required:

• Experience leading enterprise virtual care, social health, community health, population health, patient navigation, or care coordination programs. 
• Experience managing enterprise operating model transformation, AI-enabled workflow implementation, and large-scale organizational change across a multi-market healthcare system. 
• Experience with Epic, artificial intelligence-enabled workflow tools, healthcare analytics, enterprise operating model design, governance structures, and technology-enabled care delivery. 

Knowledge, Skills & Abilities Required:

• Expertise in enterprise operating model governance, AI-supported workflow solutions, technology-enabled care delivery models, enterprise service line strategy, organizational transformation, scalability planning, and continuous improvement. 

Advanced ability to influence executive leadership, align diverse stakeholder groups, lead large-scale organizational change, establish governance structures, and drive adoption of innovative care delivery models across a complex healthcare system. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34102 Enterprise Corporate - Nursing Float PoolFull timeYes36

The Resource Registered Nurse position for Charlotte's Resource Team requires floating to the facilities in one of the following zones:

Zone 6: CMC, Mercy, Lake Norman, University, Cabarrus & Stanly

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. Two years of service line specific RN experience preferred.

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34102 Enterprise Corporate - Nursing Float PoolPart timeNo0

The Resource Registered Nurse position for Charlotte's Pediatric Resource Team requires floating to these facilities: LCH, Cabarrus, University, Pineville, and Union.

Pay Range:

$50.00 - $50.00

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. Two years service line specific RN experience preferred.

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34102 Enterprise Corporate - Nursing Float PoolPart timeNo0

The Resource Registered Nurse position for Charlotte's Pediatric Resource Team requires floating to these facilities: LCH, Cabarrus, University, Pineville, and Union.

Pay Range:

$50.00 - $50.00

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. Two years of service line specific RN experience preferred.

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34102 Enterprise Corporate - Nursing Float PoolFull timeYes36

The Resource Registered Nurse position for Charlotte's Pediatric Resource Team requires floating to these facilities: LCH, Cabarrus, University, Pineville, and Union.

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. Two years of service line specific RN experience preferred.

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34408 Carolinas Medical Center: Mercy - Nursing: 2N MedicalFull timeYes36

7PM to 7AM

Pay Range:

$19.80 - $29.70

Must be listed on the NC Nurse Aide Registry

Essential Functions

• Supports patients/residents with activities of daily living.
• Assists patients/residents with personal hygiene.
• Takes vital signs and height and weight measurements.
• Feeds and ambulates patients/residents according to specific procedures.
• Maintains patient/resident's rooms in a clean and orderly condition.
• Observes and reports changes in patient/resident conditions.
• Orients patients/families to unit and instructs patient on safety measures.
• Assists with clerical work such as, including answering phones, entering data and maintaining medical records.
• Maintains stock supply items in inventory management.
• Performs duties as outlined in the scope of Nurse Aide I or Nurse Aide II tasks (per applicable state Board of Nursing Nurse Aide I and Nurse Aide II Tasks List).
• Perform technical tasks with appropriate training such as administering a 12- Lead Electrocardiogram test and routine venipuncture.

Physical Requirements

Work requires walking, standing, sitting, lifting, reaching, bending, stretching, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English in good understandable terms. Must have manual and finger dexterity. Physical abilities testing required.

Education, Experience and Certifications

• High School Diploma or GED required.
• Current listing with the DFS Nurse Aide Registry as a Nurse Aide I or with the applicable state Board of Nursing as a Nurse Aide II.
• BLS required per policy guidelines.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

• Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
• Will share information only on a need-to-know basis for work purposes.
• Access to verbal, writtenand electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.

Machines, Tools, and Equipment

Those required by unit. Includes blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, stretchers, utility cars, and related clinical equipment.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13509 Enterprise Revenue Cycle - HIM Ops Release of Information: NC/GAFull timeYes40

Monday through Friday 8:00am-4:30pm

Full Time / First Shift

Work Location: Remote

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Ensure, safeguards, and protects patients right to privacy by staying current and knowledgeable of all Federal and State Regulations and organization policies regarding privacy, confidentiality, and release of medical information.​  
• Works with Legal, Compliance, and Risk Management on complex subpoenas, court orders, and patient access requests. Reviews and validates these documents to ensure they meet legal requirements. Serves as the main contact for questions and concerns regarding the coordination of specialty services, such as meetings, depositions, narratives, and Independent Medical Exams. ​  
• Prioritizes and processes routine and complex requests for forms, release of health information, itemized bills, Health Information Exchange requests and estimates by identifying and accurately selecting the appropriate documentation in compliance with State and Federal Regulations, HIPAA and the Legal Health Record policy. Reviews and verifies each page of scanned documentation prior to releasing to ensure there are no incorrect patient documents in the record.  
• Identifies and accurately selects appropriate patient information from the legal health record and designated record set to process requests and comply with State and Federal regulations, preventing breaches or complaints from the Office of Civil Rights. Locates and ensures that any information imported or scanned into the EHR, which is not available via the release module, is included in the request as appropriate.​​  
• Responsible for signing the Certification of Medical Record Authenticity, on behalf of the Record Custodian for legal proceedings which attests to the accuracy and completeness of records sent.​​
• Releases forms and medical information in the format requested, creating electronic files to export to CD’s, e-mail, the patient portal, or requester portals. Understands potential dangers of lack of cyber security and follows rules around encrypting electronic communication, CD’s, and e-mail.  
• Generates, distributes, collects, and deposits fees/cash accurately and timely for copies of medical information, workers compensation and specialty forms, ensuring prompt posting of revenue.  
• Reviews and transcribes physician and clinical documentation from patient medical records onto forms accurately and timely, while also interpreting, assigning, and documenting clinical information related to the condition and diagnosis included in the form requests.​​​Performs follow-up on all form completion requests to ensure patient satisfaction by meeting established key performance indicators. ​​    
• Establishes and maintains effective working relationships with physicians and clinicians. Serves as a Subject Matter Expert in answering patient, clinician, attorneys and employee questions/concerns relating to forms and release of information workflows. ​  
• Performs clerical functions which may include answering phones, copying, faxing, distributing mail, and/or ordering/delivering department or facility supplies. 

Minimum Job Requirements 

Education

• High School Diploma or GED Equivalent   

Certification / Registration / License 

• N/A

Experience

• Typically requires 1-2 years of experience in healthcare or customer service.​    

Knowledge / Skills / Abilities

• Excellent communication, interpersonal, customer service, and organizational skills​  
• Strong ethical skills to handle confidential information with integrity and keep it confidential​  
• Strong research skills to identify appropriate PHI in historical and current patient records​  
• Excellent spelling, grammar, and punctuation skills​  
• Ability to adapt to and accurately work with new technology and artificial intelligence​  
• Strong understanding of cyber security risks and proper reporting thereof​  
• Meet or exceed department quality and productivity expectations​  
• Advanced computer skills including proficient keyboarding skills and experience in using Microsoft Office products, electronic mail and/or electronic health information record systems  
• ​Ability to read and comprehend medical terminology, human anatomy, and disease processes, and/or state and federal regulations related to HIPAA and release of medical information  
• ​Ability to work independently with minimal supervision and make decisions with good judgement  
• ​Demonstrates strong problem-solving skills including the ability to handle difficult situations  
• ​Ability to prioritize workload, multi-task, and work under pressure in a fast-paced environment with time constraints  
• ​ Must have high attention to detail and accuracy ​  

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.​  
• Exposed to a normal office environment.​  

Preferred Job Requirements 

Preferred Experience 

• Preferred experience​ in customer service, release of information, health information management, or healthcare billing.
• Ability to read and comprehend medical terminology, human anatomy, and disease processes, and state and federal regulations related to HIPAA and release of medical information. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36820 Carolinas Medical Center - EndoscopyPart timeYes24

Part Time Monday, Tuesday and Friday 0600-1430, expected to take one call holiday per year. Will cover one week of 2nd call twice per year.

Pay Range:

$38.20 - $57.30

Registered Nurse (RN) – Atrium Health Carolinas Medical Center Endoscopy

Charlotte, NC, United States

About Our Unit:

Atrium Health Carolinas Medical Center Endoscopy is a hospital‑based, Planetree‑designated facility with a primary focus on delivering people‑centered care. We provide a comprehensive range of procedures, including upper endoscopy, colonoscopy, ERCP, bronchoscopy, transesophageal echocardiography (TEE), and cardioversions. Our team is highly specialized, deeply engaged, and committed to maintaining a positive and supportive work environment.

We’re Looking For:

· Completion of an accredited or approved program in nursing

· Registered Nurse license issued by the state in which the teammate practices

· Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association

· Previous Endoscopy, ICU, ER, Critical Care, PACU  or Procedural Care experience is strongly preferred for this position

What You’ll Do:

· As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.

· Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

About This Location:

Atrium Health’s Carolinas Medical Center (CMC) is the flagship hospital of Atrium Health, which is distinguished throughout the Southeastern United States for its excellent patient care and medical expertise. CMC serves as the region’s only Level 1 Trauma center, is Magnet-designated, and also an approved transplant center for heart, kidney, pancreas and liver. We also serve as one of North Carolina’s five Academic Medical Center Teaching Hospitals, providing residency training for more than 200 physicians in 15 specialties and serve as a satellite for the medical school at UNC-Chapel Hill.

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.