Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.9 FTE_, Shift: Days_, Schedule: 12 hour shifts; Alternating Weekends_

Position Summary

The Patient Care Technician is an ideal opportunity for those seeking a dynamic and comprehensive role within our health care system. By covering nursing care, transportation of patients, and clerical functions, you will support exceptional patient health outcomes.

In this role you will hone your clerical and communication skills, develop age-appropriate nursing care expertise, and collaborate to support patient care and services.

Responsibilities

• You will perform a dynamic range of duties and functions throughout the hospital
• You will assist in basic nursing care, transportation of patients, and clerical functions
• Apply your strong interpersonal skills when providing care for patients across a diverse spectrum of ethnic and social groups
• Collaborate with health care practitioner or registered nurse for comprehensive quality care

Requirements

• High school graduate or equivalent preferred
• Medical Assistant-Registered Certification Eligible (Must apply within seven (7) days of hire)
• Must obtain Medical Assistant-Registered Certification within sixty (60) days of hire
• Nursing Assistant Certification/Licensure
• Medical Assistant-Registered Certification Eligible
• MA-P credential may be accepted in lieu of MA-R
• Current BLS Certification
• Recent bed side care experience in a health care environment

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high-quality, patient-centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities — plus a year-round aquatic center — the city provides abundant outdoor and family-friendly activities. Covington combines small-town charm with convenience and connectivity, offering a strong sense of community and an exceptional quality of life.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.90 - $44.47 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.6 FTE_, Shift: Nights_, Schedule: 12 hour shifts, alternating Weekends_

Position Summary

We’re seeking a staff RN to join our incredible hospital-based team. This is an excellent opportunity to utilize your specialized training, knowledge, and nursing care with a multidisciplinary approach.

It’s an exciting time to be a nurse at MultiCare. We are on a journey to become a best-in-class nursing organization. Together, we are creating an environment where nurses are owners in the clinical decision-making process, are well connected, have open communication with their colleagues, feel supported to develop professionally, and understand the future of nursing at MultiCare.

Responsibilities

• You will organize patient care by prioritizing, delegating, delivering and evaluating on an ongoing basis
• You will utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to hospital policies, procedures and protocols
• Collaborate with the nursing team to facilitate overall improvement in quality of care, patient experience and cost reduction
• Foster a learning environment for patients/families, nursing staff and members of the health care team
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

Requirements

• Current Registered Nurse (RN) license in Washington State or Multistate License endorsement (MLS)
• Bachelor’s degree in nursing (BSN) preferred
• Current BLS Certification required
• ACLS or NALS or PALS or TNCC or NRP certification, as required by facility or department
• Certification in specialty area preferred
• One (1) year of experience in acute care setting preferred

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high-quality, patient-centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities — plus a year-round aquatic center — the city provides abundant outdoor and family-friendly activities. Covington combines small-town charm with convenience and connectivity, offering a strong sense of community and an exceptional quality of life.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $48.96 - $94.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.6 FTE_, Shift: Nights_, Schedule: 12 hour shifts; alternating Weekends_

Position Summary

The Monitor Technician/Health Unit Coordinator (HUC) is an excellent opportunity to play an essential role in providing high-quality patient care, monitoring, and mobility. If you are a skilled communicator and love being the focal communication source, this is the job for you.

As a Monitor Tech/HUC at MultiCare, you will hone your patient care and monitoring skills, nurture your communications development, and collaborate with the Clinical Director in support of care and delivery of patient services.

Responsibilities

• You will perform receptionist and communications duties on the patient care unit
• Observe telemetry monitoring and recognition of cardiac dysrhythmias
• Support care delivery and services to patients from diverse ethnic and social groups
• You will regularly utilize your independent decision-making capacities and strong interpersonal skills
• Collaborate with Clinical Director and charge nurse for optimal care delivery and patient services

Requirements

• High school graduate or equivalent preferred
• Completion of an approved Health Unit Coordinator vocational training course and basic arrhythmia course preferred
• One (1) year of patient care experience preferred
• One (1) year equivalent clerical experience in a medical setting preferred
• On the job Training Provided: Successful completion of rhythm identification training and EKG telemetry competency test (experienced techs may bypass the training by passing competency test)

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high-quality, patient-centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities — plus a year-round aquatic center — the city provides abundant outdoor and family-friendly activities. Covington combines small-town charm with convenience and connectivity, offering a strong sense of community and an exceptional quality of life.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.17 - $43.26 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Primary Location:

Frazier Rehab Institute - UMC

Address:

220 Abraham Flexner Way
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front end operations to ensure financial goals are met. Completes and evaluates Patient Access functions and creates the first impression of UMC’s services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities.

Essential Functions:

• Maintain and oversee planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists. 
• Develops, establishes, implements, and evaluates systems to monitor accuracy and timeliness of registrations. 
• Develops, monitors and trends Key Performance Indicators for Patient Access and reports findings to the senior management.
• Facilitate communication between departments and PA management regarding issues of front end operations.
• Monitors service volume, referral activities and timeliness and plans staff accordingly.
• Assist in develop and implementation of goals and objectives for front end operations that support the mission of University Medical Center and communicate goals to staff.
• Develop resource materials and guides to be used by staff. 
• Ensure compliance with established policies and procedures of University Medical Center, the employees, regulatory agencies and third-party payers. 
• Leads and directs the work of others. Trains, motivates and coaches staff.
• Monitor QA results and identifies training opportunities or other solutions to address needs. 
• Establishes a positive impression and maintains good customer service with patient, families, medical staff, physicians and other employees of the organization. 
• Fill in for other Patient Access team members during lunch or absences as needed.
• Participates in the on-call weekend coverage rotation.
• Assist with projects as directed by Senior Management.
• Attend Department and Team meetings as required. 
• Monitors staff to ensure they are portraying excellent customer service.
• Performs other duties as assigned.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.

Shift Requirements:

Overtime Required:

☐ Infrequently     ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• Two years of relevant patient access experience (required)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people
• Ability to work in a high pressure or changing environment, and exercise good judgment to resolve problems in the absence of formalized procedures and guidelines.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

JHHS - Outpatient Center - UMC

Address:

225 Abraham Flexner Way
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

This position is responsible for processing all release of information (ROI) requests from outside medical facilities including attorneys, state governing bodies, and 3rd-party requesters. The Release of Information (ROI) Technician II must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases are processed within the mandated timeframes and in compliance with HIPAA regulations, organizational policies, and state law. Completes all job duties following HIPAA's guideline for releasing the minimum protected health information (PHI) necessary to those who have the right and, on a need, to know basis. Maintains an accurate record of all release of information transactions, for ease of retrieval in response to status updates and to provide an accounting of disclosures. Maintains a positive and professional relationship with all internal and external customers to ensure the highest quality of patient care. Able to perform multiple tasks with frequent interruptions, maintain the privacy and confidentiality of patient records, and utilize multiple hospital computer systems to perform daily tasks. Actively participates in department and hospital performance initiatives when needed to ensure ULH success.

Essential Functions:

• Process ROI legal and government audit requests, including attorney, court orders, subpoenas, via email and/or by responding to requests received via incoming mail and retrieving facsimile requests.

• Ensure productivity standards are met for processing all requests within 7-10 business days as well as on demand when possible.

• Maintain a working knowledge of HIPAA-compliant ROI authorizations, subpoenas, court orders and attorney requests.

• Retrieve patient’s medical records, copy/upload medical records accurately and correctly according to requests, established procedures and established standards of quality and productivity.

• Demonstrate working knowledge of HIPAA guidelines regarding ROI

• Demonstrate working knowledge of the Electronic Health Record System for accurate retrieval, location, and verification of patient demographic information.

• Maintain privacy/confidentiality when handling any request for patient protected health information.

• Operate standard office equipment- fax, scanner, EHR, ROI tracking.

• Perform other duties and projects as assigned.

Additional Job Description:

Other Functions:

Collaboration & Teamwork: works cooperatively and collaboratively with others toward the accomplishment of shared goals.

Valuing Diversity: recognizing and embracing the unique talents and contributions of others.

Service Orientation: desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.

Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.

Organizational Alignment: ability to align people, processes and organizational structure with UMC’s strategic direction.

Developing Others: views people, their knowledge and capabilities as assets and provides opportunities that allow employees to continuously learn and develop.

Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

Integrity: conducts business with honesty and professional ethics. Seeks to achieve results in the best interest of the organization. Models and reinforces ethical behavior in self and others.

Job Requirements (Education, Experience, Licensure and Certification)

Education:

High School education

Experience:

• 5 years’ experience in release of information experience

Job Competency:

• Knowledge of HIM workflow process

• Experience using general office equipment.

• Excellent oral and written communication skills.

• Must be dependable, professional and a team player

• Ability to multi-task and be flexible with job demands.

• Ability to use analytical and time management skills.

• Energetic, motivated individual that connects well with people.

• Excellent organizational, oral & written communication skills a must.

• Ability to work in a high pressure or changing environment, and exercise good judgment to resolve problems in the absence of formalized procedures and guidelines.

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

JHHS - Jewish Hospital - UMC

Address:

200 Abraham Flexner Way
Louisville, KY 40202


Shift:

Third Shift (United States of America)

Job Description Summary:

About Us

UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and the Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Our Mission

As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.

Job Summary

The position of a Supply Chain Tech I is responsible for assisting the Supply Chain Supervisor to organize and maintain all Supply Rooms. Responsible for delivering supplies, maintain par levels, filling requisitions and responding to request. Providing optimal service to our customers. 

Job Description:

• Supports the accurate maintenance of the supply inventory
• Daily restocking of shelves
• Rotates inventory
• Performs cycle counts or other inventories
• Notifies Supervisor of outdates or slow moving inventory
• Supports and maintains inventory level for 3rd party system or Lawson Par locations
• Able to provide basic trouble shooting for all automated inventory management systems
• Maintain clean and orderly stock locations
• Maintains professional image when assisting customers in person or by phone on VOCERA
• Processes shipment to stock or delivers
• Other duties as assigned
• Basic Lawson functions
• Basic knowledge of 3rd party system utilized at facility.
• Assist in packing case carts as needed.

Additional Job Description:

Education / Accreditation / Licensure (required & preferred):
• High school or GED required
• Associate’s or Bachelor Degree preferred

Experience (required and preferred):

• Minimum of Two (2) years Supply Chain related experience preferred
• Team Management and/or Project Management preferred
• Must keep abreast of current trends/changes related to technology within healthcare

Primary Location:

Med Center I - W Market

Address:

515 W Market Street
3rd Floor
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Patient Access Representative III is responsible for communicating with patients, physicians and clinical staff in a timely and professional manner both verbally and electronically. As a first point of contact for all VIP patients and providers, the representative will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.

Essential Functions:

• Answers all incoming calls with exceptional customer service with a focus on compassionate patient centered care

• Accurately schedules and reschedules new, return, and referring provider appointments within assigned group or warmly transfer to level II agents

• Effectively utilizes physicians’ template and guidelines using access center technologies

• Determines appropriate physicians for all non-directed referrals

• Fields non-clinical and clinical patient questions or transfer to appropriate clinical parties

• Sets patient’s expectations for their visit ensuring an excellent patient experience

• Calls patients to reschedule appointment when clinic is cancelled

• Reviews incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner

• Retrieves relevant information by effectively using current clinic/hospital software (e.g. Allscripts, Centricity Business), online paging systems and other clinic/hospital systems

Other Functions:

• Regularly monitors guided schedule documents to ensure up to date scheduling compliance

• Adheres to group productivity and quality metrics

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• A minimum of two (2) years’ experience scheduling for multiple physician practices OR equivalent experience working as a Patient Access Representative I in 2+ assigned specialty groups (required)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Excellent customer service skills are required

• Must be dependable, professional and a team player

• Ability to adhere to deadlines

• Collaboration & Teamwork – works cooperatively and collaboratively with others toward the accomplishment of shared goals.

• Service Orientation – desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.

• Communication – practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

• Integrity – conducts business with honesty and professional ethics. Seeks to achieve results in the best interest of the organization. Models and reinforces ethical behavior in self and others.

• Service Excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information

• Organized – manages time effectively, keeps tasks appropriately prioritized

• Flexible – ability to change directions as needed for the good of the department or organization

• Emotional Intelligence – ability to not take issues personal, see the big picture in emotionally charged situations and respond in a mature, professional, composed manner

• Self-Awareness – ability to reflect, understand limitations, and seek appropriate assistance and guidance

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

• Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies

Reasoning Ability:

• Able to troubleshoot and solve customer service issues in a professional and timely manner

• Able to think critically to understand a problem or topic by analyzing facts, collecting information, asking thoughtful questions and evaluating possible solutions

Computer Skills:

• Proficient in the use of Microsoft Office Suite (email, Word, Excel, etc.)

• Must have the ability to learn and use the electronic documentation system appropriately

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Med Center I - W Market - ULP - AMG

Address:

515 W Market Street
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Patient Access Representative III is responsible for communicating with patients, physicians and clinical staff in a timely and professional manner both verbally and electronically. As a first point of contact for all VIP patients and providers, the representative will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.

Essential Functions:

• Answers all incoming calls with exceptional customer service with a focus on compassionate patient centered care

• Accurately schedules and reschedules new, return, and referring provider appointments within assigned group or warmly transfer to level II agents

• Effectively utilizes physicians’ template and guidelines using access center technologies

• Determines appropriate physicians for all non-directed referrals

• Fields non-clinical and clinical patient questions or transfer to appropriate clinical parties

• Sets patient’s expectations for their visit ensuring an excellent patient experience

• Calls patients to reschedule appointment when clinic is cancelled

• Reviews incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner

• Retrieves relevant information by effectively using current clinic/hospital software (e.g. Allscripts, Centricity Business), online paging systems and other clinic/hospital systems

Other Functions:

• Regularly monitors guided schedule documents to ensure up to date scheduling compliance

• Adheres to group productivity and quality metrics

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• A minimum of two (2) years’ experience scheduling for multiple physician practices OR equivalent experience working as a Patient Access Representative I in 2+ assigned specialty groups (required)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Excellent customer service skills are required

• Must be dependable, professional and a team player

• Ability to adhere to deadlines

• Collaboration & Teamwork – works cooperatively and collaboratively with others toward the accomplishment of shared goals.

• Service Orientation – desire to serve and focus one’s efforts on discovering and meeting the needs of internal and external customers.

• Communication – practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

• Integrity – conducts business with honesty and professional ethics. Seeks to achieve results in the best interest of the organization. Models and reinforces ethical behavior in self and others.

• Service Excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information

• Organized – manages time effectively, keeps tasks appropriately prioritized

• Flexible – ability to change directions as needed for the good of the department or organization

• Emotional Intelligence – ability to not take issues personal, see the big picture in emotionally charged situations and respond in a mature, professional, composed manner

• Self-Awareness – ability to reflect, understand limitations, and seek appropriate assistance and guidance

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

• Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies

Reasoning Ability:

• Able to troubleshoot and solve customer service issues in a professional and timely manner

• Able to think critically to understand a problem or topic by analyzing facts, collecting information, asking thoughtful questions and evaluating possible solutions

Computer Skills:

• Proficient in the use of Microsoft Office Suite (email, Word, Excel, etc.)

• Must have the ability to learn and use the electronic documentation system appropriately

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

South Hospital - UMC

Address:

1903 W. Hebron Lane
Shepherdsville, KY 40165


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Laboratory Scientist-Technical Lead will use their thorough knowledge of Laboratory Science to assist the Laboratory Supervisor in maintaining laboratory standards in accordance with accrediting bodies, including, but not limited to CAP, CDC, CLIA, FACHT, FDA, JCAHO, and HCFA.  Using their knowledge and proficiency in the skills and practices of the section, they will be responsible for technical review of standard operating procedures, validation of new procedures, and review and coordination of quality control. 
Essential Functions:
•    Submits feedback to the Laboratory Supervisor for technical evaluation of section employees (includes Initial competency and skills assessment/validation)
•    Performs direct observation and ensures competency for all department staff
•    Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes
•    Monitors quality control and proficiency testing for department
•    Ensures that accreditation standards are met for department in accordance with CAP, JCAHO, CLIA, AABB, FDA, OSHA, etc.
•    Demonstrates comprehension of all procedures within the department as defined in the Procedure Manuals.  Reviews Manuals biannually, revises procedures as necessary
•    Evaluates new technologies for the section in conjunction with the Medical Director of the department
•    Serves in a problem solving role for the department
•    Assists in the orientation of new department employees as demonstrated by the completed orientation checklist in the employees personnel file
•    Meets regularly with Laboratory Supervisor and section Medical Director and seeks involvement regarding capital purchases, operational, and technical issues
Shift Requirements: 
Shift Length (in hours):    8 hours
# Shifts/Week:    5
Overtime Required:    ☐ Infrequently     ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:
•    Identifies and reports any safety hazards or concerns
•    Monitors staffing needs
•    Attends required department or hospital meetings
•    Maintains staffing for call-ins or other unusual circumstances
•    Maintains an adequate reagent and supply inventory in the department
•    Makes suggestions for improvements of procedures and workflow
•    Communicates to staff consistently
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned

 

Additional Job Description:

Education:

• Appropriate Bachelor’s degree to meet CLIA certification standards for medical laboratory technician (required) 

Experience: 

• Two (2) years of hospital laboratory experience in section leading (required)
• Previous experience with automated equipment in department supervising (preferred)

Certification:

• Medical Technologist certification (required)

o    MT(ASCP)
o    MT(AMT) 
o    MT(HEW/HHS)

• Beginning in January 2004, newly certified individuals must participate in The AAB Board of Registry (BOR) Certification Maintenance Program (required)
• Specialty certification from American Society of Clinical Pathology (SBB,SC,SH,SM, SCYM, SMB) (preferred)
   

Primary Location:

JHHS - Rudd Heart Lung - ULP - CMG

Address:

201 Abraham Flexner Way
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedule follow up/return visits to our office for patients.

• Obtain appropriate pre-certification and pre-authorizations, as needed.

• Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.) 

• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.

• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.

• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.

• Holds in confidence all matters concerning patients according to HIPAA guidelines.

• Exhibits friendly and helpful behavior.

• Other duties as assigned.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• Two (2) years of scheduling in a multi-specialty clinic (preferred)

Primary Location:

Med Plaza II - UMC

Address:

250 E Liberty
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Accounting Manager is to coordinate, identify, recommend and perform the activities for the general accounting operations including general ledger, financial reporting, tax reporting, fixed assets, social accountability reporting, and audits as established by ULP. Assists in the organization and communication needs of the facility as it pertains to financial matters and managing multiple priorities.

The position supervises and maintains a staff of accounts payable specialists.

Develops, evaluates, and assures departmental goals and objectives are achieved.

Essential Functions:

• Serve as assistant to Accounting Director by ensuring that departmental procedures are properly documented and updated timely, resolving problems, identifying trends, determining system improvements and implementing changes.

• Develop and establish a strong working relationship between Accounting staff and other departments within the health system. The manager provides accounting leadership in directing general accounting functions, overseeing Accounting staff, handling any disciplinary issues and performing evaluations.

• Manages and performs the month-end close. Review monthly journal entries, account analysis and work papers; prepare monthly balance sheets and statement of operations, reconcile and review financial statements.

• Proactively provide assistance and support with the annual budgeting process to the necessary departments.

• Ensures compliance through utilization of GAAP principles and accounting laws and regulations.

• Maintain financial security by establishing internal controls. Interface with external and internal auditors to provide financial information and resolve financial questions. Prepare year end audit work papers and financial statements.

• Assist the IS department with upgrades or revisions to accounting software. To include testing, writing new procedures and training of accounting personnel.

• Prepare necessary documents and schedules to assist external auditors in filing year-end tax returns.

• Assist in meeting system objectives and ensure compliance with policies and procedures. Protect organization’s values by keeping information confidential.

• Update job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.

• Performs other duties as assigned, special projects and provide assistance as needed.

Other Functions:

• Support systemwide finance initiatives, including ERP enhancements, process redesign, and reporting improvements.

• Oversee preparation of fund reporting, line-item reports, and annual projections.

• Maintain the integrity of accounting data across systems and ensure accurate financial integration with other platforms.

• Perform special projects and analyses as requested by leadership.

• Ensure ongoing adherence to HIPAA, privacy, and confidentiality standards.

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• Bachelor’s degree in Accounting, Finance or related field (required)

Experience:

• Five to seven years of financial management experience in a healthcare setting is required.

Licensure:

• N/A

Certification:

• N/A

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• In depth understanding of accounting principles (GAAP)

• Ability to complete tasks with minimal supervision

• Ability to work well in a team environment, navigating external and internal customers

• Ability to organize work and complete tasks in an efficient manner

• Ability to recognize both internal and external customer needs, responding timely and striving to achieve a high level of responsiveness and integrity

• Ability to set and achieve goals, aspiring to expand knowledge and understanding

• Ability to plan for deadlines and present information in an organized manner

• Demonstrates flexibility when required by business needs

• Demonstrates eagerness to learn new concepts and applications

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Ability to make decisions based upon information gathered internally and externally

• Ability to think through issues and identify appropriate options

Computer Skills:

• Knowledge of Financial Reporting Systems

• Strong working knowledge of MS Office Applications (Excel, Word, Powerpoint), MS Teams and Access

• Prior experience using Premier or ERP software applications

• Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Registered Nurse (Hospital-Based) is a competent registered nurse that will deliver nursing care to patients of varying age groups by utilizing the nursing process and nursing practice standards. The Registered Nurse (Hospital-Based) uses:

• Nursing Practice Competencies to intervene to achieve safe, optimal patient and family centered care health outcomes;
• Leadership Competencies to coordinate patient care and communicate with the care team;
• Professional Profile Competencies to develop professionally as a life-long learner, and
• Practice Outcomes Competencies to evaluate care based on evidence, the UofL Health quality model, and patient safety goals.

The Registered Nurse (Hospital-Based) demonstrates competency caring for complex patients and participates on the care team to improve the quality of care in the clinical area.

Essential Functions:

Under the supervision of a clinical nurse manager, this position will provide nursing care to patients, and:

• Conducts systematic, continuous and comprehensive assessments of patient health status from admission or encounter to discharge across the care continuum to ensure patient safety, collaborating with the healthcare team, patient and family; care addresses all aspects of the individual and family, including age, gender, spiritual, cultural, physical, psychosocial and patient preferences and proactively uses safety surveillance to prevent adverse outcomes
• Independently administers medications per licensure authority, assesses and reassesses the effects of these medications, and documents administration in a timely manner per policies, procedures and regulatory requirements; consistently adheres to patient safety guidelines regarding all aspects of medication administration
• In collaboration with patient and family, plans care using current scientific knowledge, theory, and care standards within the nursing interventions and outcomes framework and national patient safety goals; constructs individualized, age-specific plans for optimal patient and family outcomes, as appropriate to the practice setting; incorporates data from the multi-disciplinary care team into the plan of care to assure continuity and appropriate patient teaching
• In collaboration with patient and family, identifies and prioritizes patient problems based on subjective and objective assessment data, patient safety considerations, patient and family goals and preferences, and nursing interventions and the medical plan of care
• Implements nursing care interventions to meet patient and family center health care needs. Demonstrates competent skills, appropriate clinical judgments and chain of command to promote patient safety and reach planned care goals and outcomes
• Competently and consistently assesses, conducts and evaluates the outcomes of patient and family teaching, from admission, or episode of care, to discharge, teaching reflects sensitivity to age, learning needs and cultural background
• Evaluates care by performing regular and systematic reviews of patient /family responses to interventions; revises the multi-disciplinary plan of care in collaboration with other care Team members to promote desired outcomes; recognizes care variances and takes steps to prevent or intervene with potential or real adverse events to promote safe care
• Serves as an advocate for the patient and family, demonstrates respect for their rights, responsibilities, and sensitivity to their preferences; prepares the patient and family for discharge; obtains feedback to promote positive patient satisfaction outcomes
• Works collaboratively, with appropriate monitoring and delegation, with unlicensed assistive healthcare providers, per regulatory and legal requirements, assuring safe patient care delivery

Other Functions:

• Demonstrates professional conduct and appearance and is accountable for actions and outcomes
• Orients new members of the healthcare team as well as supervises students in the performance of assigned duties
• May act in the role of relief charge nurse when the unit need arises
• Maintains professional competency through continuing education, ongoing competency demonstration, licensure and professional activities; demonstrates valuing life-long learning
• Participates in evidence-based practice activities, such as journal clubs, and discusses outcomes of care with colleagues, demonstrating knowledge of care indicators; takes steps to improve care delivery by self and team and remains up-to-date with compliance, regulatory and accreditation standards
• Actively participates as a collaborative member of the healthcare team by communicating constructively using core behavioral standards. Identifies clinical and interdepartmental problems, resolving conflicts appropriately on behalf of the care team and patients; demonstrates ability to give and receive peer review and feedback, incorporating this into his or her practice
• Performs duties in a cost-effective manner, striving to avoid wasting hospital resources without jeopardizing quality of care and service
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Associate’s Degree in Nursing from an accredited nursing program is (required)All new-hire Associate Degree Registered Nurses (new graduate and experienced) are required to start an approved BSN program within one (1) year of hire and complete an approved BSN program within three (3) years of hire (required)
• Bachelor’s Degree in Nursing from an accredited nursing program (preferred)

Experience:

• All new RN graduates will participate in the Nurse Residency program and must successfully complete all activities (required)
• Two years of hospital patient care experience (preferred)

Licensure:

• Current KY RN licensure or compact license with privileges to work in Kentucky (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Pediatric Advanced Life Support (PALS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)

Note: additional, specialized certifications may be required or preferred based on unit

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job acts as a leader in the provision of patient care using the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs, and assists licensed and ancillary team members. Assumes accountability for quality patient outcomes, exhibits sensitivity to cultural, ethnic and religious diversity in all interactions, and maintains involvement in activities aimed toward the achievement of unit and the department's strategic goals and objectives. Demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - Graduate of an accredited school of nursing
• Preferred - Bachelor's degree in nursing

Certifications

• Required - Current Registered Nurse (RN) in state of practice
• Required - Current Basic Life Support (BLS) from the American Heart Association
• Preferred - Certification in clinical specialty area

Knowledge Skills and Abilities (KSAs)

• Patient Care
• Team Collaboration
• Medication Administration
• Sterile Techniques
• Patient Safety
• Surgical Procedures
• Documentation
• Vital Signs Monitoring
• Aseptic Techniques
• Family Education
• Strong organizational skills and ability to be detailed oriented.
• Good time management skills and ability to work in a face paced environment and be self-directed.
• Good interpersonal, leadership, and delegation skills and ability to demonstrate good judgement and supervise or mange others.
• Proficiency in using computers, software, and web-based applications.

Job Duties

• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job works with organizational management to implement and maintain a nationally recognized Diabetes Self-Management Education and Support (DSMES) program for the health system. Works closely with diabetic patients to perform an assessment of physical health, medications, psychosocial issues and identifies areas for education and clinical interventions based on current national diabetes care standards and guidelines. Collaborates with the patient, medical provider team, and other care team specialists to develop and implement diabetes care plans and maintain medical records. Provides education to patients and caregivers on necessary self-care practices involved in a diabetes diagnosis, such as the disease process, acute and chronic complications, nutrition, medications, exercise, special self-care needs such as foot care, and glucose testing. Serves as a diabetes care resource to healthcare professionals, including staff, clinicians and the community.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Registered nurse diploma or bachelor’s degree in related field

Preferred - Master’s degree in related field

Work Experience

Required - 3 years of experience with direct patient contact

Certifications

Preferred - Certification as a Diabetes Care and Education Specialist (CDCES) by the Certification Board for Diabetes Care and Education Specialists (CBDCES)

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills, and ability to communicate clearly and professionally to varying levels of individuals.

• Ability to maintain reliable transportation.

• Ability to work outside normal work hours, to include evenings and weekends.

• Ability to effectively adapt to change in systems, practices, technology and accommodates fluctuating variables in practice setting such as patient volume, patient acuity, skill, experience and training of personnel, utilization of supplies and equipment, and utilization of manpower resources.

Job Duties

• Guides persons with diabetes in establishing individualized behavioral and clinical goals to address the needs identified in the assessment, develops success parameters, and uses behavior change methodology to facilitate patient participation in the education process.

• Develops an education plan to address behavioral goals established during the goal setting process, develops a learning plan to address gaps in knowledge, collaborates with patients to plan strategies for addressing barriers identified, and refers to the prescriber as needed.

• Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans to enhance patient satisfaction, care, and safety.

• Instructs individuals, families and other groups on topics related to diabetes education, disease prevention and management, and develops health improvement programs.

• Recommends pharmacological treatment options, medical devices or other forms of treatment as needed, such as insulin pumps, continuous glucose monitors and temporary continuous glucose monitors. Recommends alternative forms of treatment due to financial, ambulatory, or disability needs.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Summary

Job Description:

Pharmacist

First and Second Shifts

Hospital Pharmacy I Lexington, KY

 

Pharmacy Services of Baptist Health Lexington provides pharmaceutical services to patients across the continuum of care. These services include, but are not limited to verification of medication orders, drug distribution, sterile product preparation, hazardous drug preparation, and utilization of automated dispensing cabinets.

$15,000 Sign on Bonus Available for Qualified Individuals

Position Highlights:

• Competitive pay & benefits
• Compensation for Board Certification
• Shift Differential (Evening, Overnight and Weekend)
• Numerous clinical practices and specialties
• Decentralized pharmacy distribution model
• Funding for continued Education
• Personalized coaching with clear communication
• Continuous leadership support throughout your career with Baptist Health

Description:

• Interprets and reviews medication orders for correct drug, dosage, route, frequency, allergies, therapeutic duplication, interactions, contraindications, and potential adverse events for all ages served.
• Ensure drugs are available to patients at the time they are needed to avoid delays in therapy and promote positive patient outcome.
• Provides comprehensive decentralized or pharmacy clinical services including, but not limited to, anticoagulation management/monitoring, pharmacokinetic dosing, renal dosing, and nutritional support services.

• Works with inter-professional patient care teams to help patients with transitions to care, including but not limited to helping prepare patients for discharge.

Requirements:

• Graduate of accredited College of Pharmacy.
• Kentucky Board of Pharmacy license in good standing as applicable to practice site.  
• 1-3 years related work experience or completion of ASHP accredited pharmacy residency program preferred.
•  Basic Life Support (BLS) certification is required. If not already certified, must obtain BLS within 30 days of their hire date.

Benefits:

• Health, Vision, Dental and Pet Insurance
• Life Insurance
• Short Term and Long-Term Disability and Life Insurance
• Identity Theft Protection
• Tuition Reimbursement up to $6,000 annually 
• Company paid Maternity and Paternity Leave 
• 5 days of Paid Time Off available upon hire 
• Bereavement Leave (includes pets) 
• PTO Sell Back Program 
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial support 
• Retirement with Company Match

 

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

DAY SHIFT: 7a-7p

FT: 36 weekly hours

Job Summary

Registered nurse implements the nursing process for each assigned to his/her care regardless of age (i.e. infancy to geriatric) and is responsible for the patient’s care consistent with the Kentucky Nursing Laws and organizational policies and procedures.  The registered nurse promotes positive patient outcomes and the delivery of quality patient care and initiates change through active involvement in the unit-based and hospital shared governance councils while contributing to a healthy professional practice environment.

National Professional Nursing Standards serve as guidelines for nurses as they utilize critical thinking and clinical reasoning skills and exercise appropriate nursing judgment.  The registered nurse collaborates with the inter-professional team to enhance patient outcomes. The registered nurse serves as a role model through actively participating in the process of continuous professional development and lifelong learning. Utilizes the Nursing Process as the framework for providing care.

Principal Duties and Responsibilities

The following is a summary of the major functions of this position.  Registered nurses may perform other duties, not specified in this document and specific functions may change as professional practice and standards evolve.

1. Performs assessment/reassessment

2. Develops plan of care utilizing appropriate evidence based standards of care.

3. Provides care consistent with policies, procedures, current evidence based professional standards of practice and Baptist Health Louisville’s nursing mission, vision, values and model of care.

4. Evaluates patient response to treatment

5. Applies critical thinking, clinical reasoning, organizational and leadership skills.

Minimum Education, Training and Experience Required:

• Active Kentucky RN License

• BLS

• ACLS

• PALS

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Registered Nurse-OR

Full-Time, Weekend Shift (2x12’s 06:45 – 1930)

Operating Room I Lexington, KY

Baptist Health Lexington Surgical Services Department encompasses several key areas: the Pre-Op Department, 20 operating rooms with a business office staff responsible for scheduling, a Postoperative Care Unit, an Endoscopy Department with dedicated pre- and post-op areas, and a Sterile Processing Department.

Description:  

• Assessment of patients’ needs.
• Development of patient care plan/s
• Provision of direct care.
• Management of patient care delivery.
• Demonstrate leadership skills.
• Support for quality care.
• Customer relations and healing environment.
• On call requirement weekends/holidays picked by rotation.
• Operating Room Nurses provide care and support to patients before, during and after surgery.
• Clinical decision-making incorporates all four phases of the nursing process, critical thinking and creativity.
• Must possess ability to supervise and delegate appropriate work to Patient Care Techs, Licensed Practical Nurses, Unit Secretaries, and Students.

Requirements:  

• Current RN licensure and work permit in Kentucky. 
• Bachelor's or an associate degree in nursing from an accredited college/university. 
• Applicants with an associate degree in nursing and less than 10 years of experience must enroll within 12 months of hire in a bachelor’s degree program and must have achieved the degree within 5 years. 
• Minimum of 1 year experience as a Registered Nurse.
• Basic Life Support (BLS) certification is required. If not already certified, must obtain BLS within 30 days of their hire date.
• ACLS/PALS/NRP and successful completion of dysrhythmia class as required by department of assignment.

Benefits:

• Health, Vision, Dental and Pet Insurance
• Life Insurance
• Short Term and Long-Term Disability and Life Insurance
• Identity Theft Protection
• Tuition Reimbursement up to $6,000 annually 
• Company paid Maternity and Paternity Leave 
• 5 days of Paid Time Off available upon hire 
• Bereavement Leave (includes pets) 
• PTO Sell Back Program 
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial support 
• Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Unit Description:

4H is a 23 bed telemetry unit.  This unit specializes in post-op CABG patients, post-op cardiac surgery, CHF and moderate risk chest pain patients.  The population has multiple co-morbidities and complex care. The patient population is transferred from ICU, ED and PACU.

Shift: Part Time, Days

Job Description:

The Registered Nurse (RN) implements professional nursing practice centered on the patient as a whole person and the creation of a caring environment focused on healing and wellness.

• S/he honors patients’ mind, body and spirit by respecting human dignity and the uniqueness of each individual.
• Nursing practices are based on evidence and current research as well as hospital and department policies and procedures, regulatory standards, and professional guidelines.
• Clinical decision-making incorporates all four phases of the nursing process, critical thinking, and creativity.
• Nursing excellence is promoted through helping relationships among nursing staff and across other disciplines.
• R is an exemplar for compassion, acceptance, respect, and empathy honoring nursing as a distinct discipline and supporting an environment focused on healing and wellness.
• As a clinical nurse, this individual spends majority of his/her time (> 50%) coordinating, ensuring, and providing direct patient care activities on the unit through: provision of nursing rounds, assessments and treatments; facilitating admission, transfer and discharge activities; provision of patient and family-centered education; care coordination and individualized treatment planning as applicable, etc.

Minimum Education, Experience, Training and Licensures Required:

• Current RN licensure or work permit in Kentucky.
• Bachelor's or an associate degree in nursing from an accredited college/university.
• Those with an associate degree in nursing and less than 10 years of experience must enroll within 12 months of hire in a bachelor’s degree program and must have achieved the degree within 5 years.
• Basic life support
• ACLS/PALS/NRP and successful completion of dysrhythmia class as required by department of Assignment.

Benefits:

• Health, Vision, Dental and Pet Insurance

• Tuition Reimbursement up to $6,000 annually 

• Company paid Maternity and Paternity Leave 

• Bereavement Leave (includes pets) 

• PTO Sell Back Program 

• Compassionate Leave Sharing Program (PTO Donation)

• Employee Support Fund, for employees in need of emergency financial support 

• Retirement with Company Match

• Identity Theft Protection

• 5 days of Paid Time Off available upon hire

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join our team in Louisville, KY

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for a Patient Access Team Lead to join our team in Louisville, KY

The Patient Access Team Lead must be able to coordinate staff and duties on his or her shift and maintain the daily operation of patient access or pre-access areas. Assist in the training process for new and current employees. Coordinates lunches and/or breaks as needed. Act as a leader for their scheduled shift and ensure proper protocol is followed. Maintains patient and employee privacy and confidentiality. Enforces, follows and supports all processes, policies and procedures and ensures all staff are updated and trained when changes occur.

Requirements

· High school diploma or equivalent required.

· Minimum 6 months experience in management or access services related field (registration, pre-access, patient accounting, and financial services.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY

Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service.

Requirements

· High School diploma or equivalent

· Must type 45-50 wpm

· Registration or Scheduling Experience Preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for an Interim Billing Manager to join our team. This is a remote position that requires residence in either KY or IN.

The Interim Billing Manager is responsible for the management of all Medicare, commercial and Medicaid billing activities within the centralized business office in order to maintain and maximize reimbursement and minimize accounts receivable through the timely and accurate handling of patient accounts and claims.

Requirements

Bachelor’s Degree in business and four years experience as a billing manager within Patient Financial services in a large hospital, healthcare system or centralized business office; or eight years experience as a billing manager within patient financial services in a large hospital, healthcare system or centralized business office in lieu of a degree.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join their team in Lexington, KY.

This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Pre-registration, registration, verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Patient Access Coordinators may also be assigned Financial Counseling duties.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join their team in Lexington, KY.

This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Pre-registration, registration, verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Patient Access Coordinators may also be assigned Financial Counseling duties.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.