Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Des Moines Medical Center, IA

START DATE: Flexible

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,556

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Evening Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Des Moines Medical Center, IA

START DATE: ASAP

WEEKS: 13

HOURS: 3x12

SHIFT: Mid

GROSS WEEKLY RATE: $2,484

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Clinton Medical Center, IA

START DATE: ASAP

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,664

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Davenport Medical Center- Davenport, IA

START DATE: ASAP

WEEKS: 13

HOURS: 5x8

SHIFT: Day

GROSS WEEKLY RATE: $2,700

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Davenport Medical Center, IA

START DATE: ASAP

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,664

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Davenport Medical Center, Iowa

START DATE: ASAP

WEEKS: 13

HOURS: 4x9

SHIFT: Day

GROSS WEEKLY RATE: $2,988

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne Clinton Medical Center, IA

START DATE: Flexible

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,556

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Let us help you get a jump on starting your health care career!

MercyOne careers eligible for the program include Nursing (RN and LPN)

MercyOne provides financial support while you finish your post-secondary education anda job after graduation.

How it works:

• Earn monthly financial support while you finish your last semester of school.
• MercyOne will reimburse your board and licensure fees.
• Once you have your licensure, start your career with MercyOne (retention requirement based on position).

You can find the interest form here:

Jumpstart Interest Form | MercyOne

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

YOUR BEST LIFE. OUR ONE PURPOSE

We are looking for a full time, passionate Orthopedic Surgery Physician Assistant or Nurse Practitioner to join our growing team at MercyOne Genesis. Be part of a growing group committed to delivering exceptional patient care in a collaborative, multi-specialty environment. 

The FUTURE includes YOU

Enjoy a supportive team environment: Work alongside a dedicated surgeon in our multi-specialty medical group.

· Provide support in hospital, OR and clinic

·MercyOne Genesis, Davenport: a level III trauma center

We offer
•    Full- time (1.0 status) employed opportunity
•    Competitive compensation - Salary range - $135-$149k, plus productivity
•    Competitive benefit package including Health, Dental, Vision, Life, Disability, 401k retirement plan with company match
•   Call coverage paid starting day 1
•    Recruitment incentive - $25,000
•    Generous paid time off consisting of 4 weeks PTO, 1 week CME PTO & 6 paid holidays 
•    $3,000 CME Allowance
•    Malpractice Coverage
•    Eligibility for Public Service Loan Forgiveness
 

Join our orthopedic care team featuring: Non-surgical pain/joint care, Sports Medicine (surgical and non surgical), Trauma, General Ortho, Spine and Podiatry!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Do you believe that finger painting is serious business, story time can change a child's day, and every hug, high-five, and encouraging word matters?

If so, MercyOne Child Development Center may be the perfect place for you!

Our vibrant 13-room childcare facility serves children from 6 weeks through 10 years of age, creating a safe, nurturing, and fun environment where children can learn, grow, and thrive. We are seeking a caring, energetic, and dependable full-time childcare professional to join our team and make a lasting impact on the lives of children and their families. As a MercyOne colleague, you will receive our comprehensive benefit plan including paid time off and retirement. Must have a passion working with children and childcare experience is strongly preferred.

Schedule:

• Part-Time Days; Primarily looking for candidates to work hours between 10:00am - 6:30pm, or 11:00am - 7:30pm. Our Child Development Center is open Monday through Friday 5:45am - 7:30pm. No weekends or holidays!

General Requirements:

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior.

• Performs other duties consistent with purpose of job as directed.

• Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.

• Demonstrates specific customer-focused behaviors relating to attitude, privacy/confidentiality, communication skills and professional behavior.

• Assists and carries out planned activities as necessary.

• Recognizes and attempts to meet the physical, social, emotional, and intellectual needs of the children. Treats all children with respect.

• Exhibits a warm, loving, and respectful caring attitude toward all children disciplining in accordance with the Center's guide.

• Supervises children and always provides for their physical safety. In doing so, identifies and corrects potential risk situations and hazards and completes incident reports.

• Creates an environment which is interesting and challenging to the children.

• Demonstrates willingness to discuss and work out problems with peers and parents as they arise.

• Demonstrates knowledge of positive reinforcement and redirection as behavior modification techniques.

• Seeks most continuing education requirements in areas that will be most beneficial to the department and the individual.

• Strives for individual performance excellence within the job to help the department achieve its goals.

Education:

• High School Diploma or equivalent

• Must earn State Mandatory hours of continuing education in Early Childhood Education per year.

• Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards.

• Child Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

• One to two years previous work experience with children and/or schooling in Early Childhood Education is highly desirable.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Join the MercyOne family! We are looking to hire an Occupational Therapist!

As an Occupational Therapist at MercyOne, you will:

Schedule:

• Per Diem (PRN)
• Varied day shift hours
• Weekend rotation
• Holiday rotation

General Requirements:

• Must be able to function as an occupational therapist in all commonly practiced aspects of patient evaluation and treatment appropriate for the assigned age group.
• Must have ability to give clear instructions to individuals and groups ranging from infant to geriatric.
• Must have ability to plan day-to-day activities and work independently.
• Must be able to put patients at ease and make them comfortable.
• Must possess strong interpersonal skills and demonstrate the ability to effectively work with other hospital employees and guests.

Education:

• Registration through the National Board for Certification in Occupational Therapy, Inc. (NCBOT)
• Bachelor’s Degree Occupational Therapy from an accredited program.
• Licensure (or eligibility for licensure) by the State of Iowa to practice as an Occupational Therapist.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Schedule: Monday - Friday

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

JOB SUMMARY

The Communications Clerk is responsible for operating the switchboard, offering the best possible service to the public, physicians, and colleagues of the hospital.

ORGANIZATIONAL SUMMARY      

Reports to: Supervisor of Telecommunications Supervises: Has no supervisory responsibility Key Working Relationships: Visitors, Volunteers, Security and Vendors Primary Customer Groups: Colleagues, Patients, Physicians and Visitors

Age/Population of Patients Served: Not Applicable

ESSENTIAL FUNCTIONS

Answers phone and directs calls to proper location in a courteous and timely manner using approved scripting. Operates Zetron Paging System to program, exchange, or issue pagers. Contacts American Messaging Service to have new or loaner pagers programmed for providers or colleagues. Inputs call schedules into the Smartsheet On-Call Scheduling Sheets and makes necessary changes. Coordinates on-call schedules ensuring they are up-to-date and posted correctly online. Answers calls after hours for several physician offices. Handles emergency calls such as Code Blue, Code White, Code Gray, Missing Person/Child/Infant, etc. and has knowledge of all code procedures. Use approved communication for fire and various other alarm systems. Uses approved communication for other emergency situations such as Trauma Alerts, Emergency Heart Cases, Rapid Responses, etc. and notifies personnel as needed. Responsible for sending out weather alerts or other emergency mass notification messages from Informacast. Maintains radio contact with security and engineering. Monitors security cameras and notifies security, nursing supervisor, or other personnel as needed. Assigns room numbers to patient mail for distribution and forwards mail to discharged patients that have been discharged. Operates the Spok computer applications for paging, looking up directory information, paging out emergency groups, logging calls, etc. Uses other computer applications to carry out the required functions for the department. Supply Directory Information to patients and staff. Attends department meetings and in-services as requested or required and actively participates. Monitors scanner for potential code disaster situations. Is responsible for finding Sign Language Interpreters as needed. Provides competent patient care to the above indicated populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments. (if applicable) Utilizes problem solving knowledge and skills to investigate problems and formulate solutions to improve safety, maximize growth, and reduce costs. Build collaborative relationships throughout the organization in order to share knowledge, skills, and resources. Talk promptly and directly to an individual when there is a concern or problem.  Build trust through open, two-way communication. Embrace change and take prudent risk to find new ways to support the Mission.  Encourage new ideas to serve our patients and communities.  Provide and accept coaching and feedback. Communicates with and performs duties following Mercy Medical Center – North Iowa Guiding Behaviors. Supports and abides by all medical center, departmental, and safety policies and procedures.  Proactively identifies safety concerns surrounding the work environment. Acts in a professional manner reflecting the mission, philosophy and values of Mercy Medical Center – North Iowa and the Sisters of Mercy. Performs other responsibilities as requested by the Supervisor of Communications.

BB.Maintains required department confidentiality and abides by HIPPA regulations.

CC.Provides competent patient care to the above indicated patient populations by obtaining and               

appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.

DD.Takes an active role in enhancing ability to carry out job functions through personal and

       professional/job-related growth and development, and participates in medical center and/or

      departmental education programs.

EE.Communicates with and performs duties following the philosophy of MercyOne and Trinity        Health reflecting the organization’s Mission, Values, and Guiding Behaviors.

FF.Supports and abides by all medical center, departmental, and safety policies and procedures. 

      Proactively identifies safety concerns surrounding the work environment.

GG.Performs other responsibilities as requested by supervisor, manager or director.

ADDITIONAL FUNCTIONS

POSITION QUALIFICATIONS

Education [formal]:

High school diploma or equivalent

Completion of Business College course work preferred

Experience:  Required working knowledge of computer operations. Experience with switchboard operations is preferred. Keyboarding experience is preferred.

Special Skills and Competencies: Must have good voice modulation, finger dexterity, coordination, and sound judgment. Must have ability to make sound speedy decisions, react instantly, and to interpret and correctly implement procedures and instructions. Must have ability to work a flexible schedule within the department as required. Ability to maintain a high degree of confidentiality. Demonstrates good problem-solving techniques. Must be able to sit for extended periods of time. Must be able to be subjected to interruptions. Must be able to be subjected to changing work priorities. Must be able to work under pressure and make clear concise decisions. Must be able to hear. Must be able to see for reading and computer operation. For a complete list of the physical/cognitive requirements, please refer to the Working Conditions and Physical Demands Worksheet.

Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status.

Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 5 years.

Completes Advanced Cardiac Life Support (ACLS) – American Heart Association within 6 months of hire and maintains current status.

Completes Pediatric Advance Life Support (PALS) – American Heart Association within 6 months of hire and maintains current status.

Completes Neonatal Resuscitation Program (NRP) – American Heart Association within 6 months of hire and maintains current status.

Completes MANDT Training within 6 months of hire and maintains current status.

Completes Trauma Nurse Core Course (TNCC) within 6 months of hire and maintains current status.

MACHINES, TOOLS AND EQUIPMENT

(List machines, tools and equipment that serve a major function of the job, use group titles of equipment, identify unique or specialized equipment.)              

• Telephone
• Computer keyboard
• Intercom

• Headset
• Radios

• Copy Machine
• Pagers

• Fax Machine
• Various computer systems

Schedule

10am=6pm, every other weekend and holiday required

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Purpose:

The OB Technician provides patient care under the supervision of the registered nurse. This care focuses on personal hygiene, nutritional needs and activities of daily living. Performs receptionist and secretarial duties on the clinical unit. Serves as a communication liaison on the clinical unit. Birth Center and Pediatrics are considered "sister" units and staff float are expected to float between these units.

What you will do:

• Assures the medical record is adequately supplied and in proper order.
• Assures the patient rooms are adequately supplies and in proper order.
• Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive) and maintains an updated working knowledge of new equipment and technology.
• Obtains supplies per phone request and or places orders into Lawson and or notifies proper person to order needed supplies.
• Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders. approved/reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed.
• Prioritizes requests for services and performs tasks in a timely manner, informing the clinical leader or charge nurse when workload is difficult to manage.
• Assists with patient’s physical, psychosocial, environmental, spiritual, social and education needs and supports the patient's plan of care throughout patient’s stay.
• Effectively communicates pertinent patient changes/conditions to the Registered Nurse and multidisciplinary team to achieve desired patient outcomes, and documents in the electronic/paper medical record in an accurate/timely manner.
• Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.

Additional Functions:

• Serves as a preceptor as needed.
• Will float as needed to Pediatrics.

Hours/Schedule:

• 24 hours a week, 12 hour/Day shift

Minimum Qualifications:

Education:

Successful completion of formal Nurse Aide Course/training verified transcript or original program certificate of completion, required

OR

Currently enrolled in an A.D.N., B.S.N., program with successful completion of first semester of A.D.N. program, OR first year completion of nursing courses in BSN OR graduate of an A.D.N., Diploma, BSN or LPN program.

OR

Registered pm the State of Iowa Nurse Aide registry listing as "Active" or eligible, preferred.

Experience:

Nursing Assistant experience preferred

Experience in clerical role preferred.

Basic computer experience preferred.

Special Skills and Competencies:

Ability to work on multiple projects at one time and flexibility to meet department needs.

Self-motivated and detail-oriented individual.

Completes the following mandatory courses (check all that apply):

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

ESSENTIAL FUNCTIONS:

• Administers nursing care to patients; includes preparation and evaluation of pain patients prior to procedures in an efficient and caring manner to provide for a smooth patient flow.
• Proficient in IV skills.
• Review charts to ensure completeness in documentation.
• Prepares for cases in an efficient manner, anticipating needs of the patient and physician.
• Collects and analyzes data and assesses patient in developing nursing diagnosis.
• Communicates effectively with the patient, staff, physicians, families, and other health care team members.
• Promotes quality and service excellence in all aspects of patient care.
• Maintains knowledge of equipment set-up, maintenance and use.
• Initiates and directs room clean up and turnover.
• EKG interpretation.
• Ongoing physiological assessment through all phases of the process.
• Performs documentation in the EMR accurately, concisely, and in a timely manner.
• Identifies patient/family educational needs and implements individualized measures to meet those.
• Supervises delegated tasks and duties.
• Participates in self-directed learning and in continuing education to meet own professional development
• Attends and successfully completes all generic and unit specific required education within the time frame defined in nursing policy.
• Assumes responsibility for knowledge of and adherence to approved hospital policy and structure and process standards.
• Participates in unit-based quality management activities as requested.
• Functions with an awareness and application of safety issues as identified within the institution.
• Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).

MARGINAL FUNCTIONS:

• Participates in orientation and training of new personnel.
• Utilizes computer in disposition of specimens and obtaining pertinent information.
• Acts as team coordinator as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire
• Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
• Advanced Cardiac Life Support (ACLS) certified or obtained within six (6) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position: Medical Assistant (MA) or LPN: Wound Care Services

Location: Waterloo, IA

Schedule: 36 hours per week, Day shift. No weekends, no holidays.

Supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.

Required Qualifications:

· Must have successfully completed accredited Medical Assistant program.

· MA Certification/Registration preferred prior to hire and required within one year.

OR

· Must have successfully completed accredited LPN program.

· LPN License in the state of Iowa.

Visit MercyOne Careers to learn more about our competitive benefits, culture, and career development opportunities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community’s largest employers.

Join the MercyOne Family! We are looking to hire a Representative I

As a Representative I at MercyOne, you will Researche, collect & analyze information. Identifies opportunities, develops solutions, & leads through resolution.

Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Responsible for distribution of analytical reports.

Schedule:

• 12 HOUR SHIFT 3 DAYS PER WEEK WORKS EVERY 3RD WEEKEND WILL ROTATE BETWEEN SWITCHBOARD, ADMITTING, AND EMERGENCY DEPARTMENT

​

General Requirements:

Process Focus:Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.

Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis:

Research & compiles information to support ad-hoc operational projects & initiatives.

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.

Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Education:

• Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Clinton? Click here: Find a Location Clinton, Iowa (IA), MercyOne Clinton

Clinton

Clinton offers affordable living and a strong sense of community. Clinton provides education options such as the Clinton Community School District, private schools and higher education like Clinton Community College. The city boasts riverfront parks, museums and annual festivals, making it a great spot for outdoor and cultural activities.

MercyOne Clinton Medical Center is a 249-bed facility serving counties in eastern Iowa and western Illinois. The facility offers radiation and oncology care, two cardiac catheterization labs, renal dialysis, a Level IV Trauma Center and more. With over 800 employees and 60 plus providers, it holds full-service accreditation and strong patient experience ratings.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Business Support Specialist

As a Business Support Specialist at MercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites. Provides informational services to public, all campus and off-campus sites. Responsible for greeting patients and visitors, providing directions to various areas in the hospital while promoting a positive public image for MercyOne Dubuque Medical Center.

Provides mailing services and meeting room coordination to hospital, medical clinic, and affiliates. Provides system support for all beeper paging. Works under general supervision of Business Support Services Director/Coordinator.

ESSENTIAL FUNCTIONS

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne’s Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

• Performs other duties consistent with purpose of job as directed.

• Receives and routes incoming telephone calls by operating the SPOK Console quickly and efficiently per established protocol.

• Performs page requests and initiates security calls by operating the hospital public address system, Motorola pagers, and security radio.

• Announces all emergency codes via public address system, i.e., STAT calls, ALL CODES, notifying appropriate hospital personnel and/or outside agency personnel for quick response. Monitors all alarm panels including emergency data computer and fire panel and printer and notifies appropriate personnel when an alarm is activated in a timely manner.

MINIMUM QUALIFICATIONS

• High school diploma or GED required. Degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted.

• Previous experience in direct customer relations/communications center preferred.

• Experience within Microsoft O365 (M365 Word, Powerpoint, Excel, Teams, Edge) and Internet.

Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Medical Center.

Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)

Must have ability to interact with associates, physicians, visitors and patients consistent with MercyOne’s Mission & Values, Mercy’s Model of Caring, which includes the Caring Model Principles and the Guiding Behaviors, and Trinity Health’s Code of Conduct.

Must have excellent written and verbal communication skills with the ability to relate to people across all levels & diverse backgrounds; ability to handle interactions with discretion, tact & courtesy.

Ability to adapt to constant interruptions and handle critical response situations in a CALM, ORDERLY MANNER.

Ability to quickly and accurately recognize names and numbers in various department databases.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Do you believe that finger painting is serious business, story time can change a child's day, and every hug, high-five, and encouraging word matters?

If so, MercyOne Child Development Center may be the perfect place for you!

Our vibrant 13-room childcare facility serves children from 6 weeks through 10 years of age, creating a safe, nurturing, and fun environment where children can learn, grow, and thrive. We are seeking a caring, energetic, and dependable full-time childcare professional to join our team and make a lasting impact on the lives of children and their families. As a MercyOne colleague, you will receive our comprehensive benefit plan including paid time off and retirement. Must have a passion working with children and childcare experience is strongly preferred.

General Requirements:

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.

• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior.

• Performs other duties consistent with purpose of job as directed.

• Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.

• Demonstrates specific customer-focused behaviors relating to attitude, privacy/confidentiality, communication skills and professional behavior.

• Assists and carries out planned activities as necessary.

• Recognizes and attempts to meet the physical, social, emotional, and intellectual needs of the children. Treats all children with respect.

• Exhibits a warm, loving, and respectful caring attitude toward all children disciplining in accordance with the Center's guide.

• Supervises children and always provides for their physical safety. In doing so, identifies and corrects potential risk situations and hazards and completes incident reports.

• Creates an environment which is interesting and challenging to the children.

• Demonstrates willingness to discuss and work out problems with peers and parents as they arise.

• Demonstrates knowledge of positive reinforcement and redirection as behavior modification techniques.

• Seeks most continuing education requirements in areas that will be most beneficial to the department and the individual.

• Strives for individual performance excellence within the job to help the department achieve its goals.

Schedule:

• Full-Time Days; Primarily looking for candidates to work hours between 10:00am - 6:30pm, or 11:00am - 7:30pm. Our Child Development Center is open Monday through Friday 5:45am - 7:30pm. No weekends or holidays!

Education:

• High School Diploma or equivalent preferred.

• Must earn State Mandatory hours of continuing education in Early Childhood Education per year.

• Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards.

• Child Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

• One to two years previous work experience with children and/or schooling in Early Childhood Education is highly desirable.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Do you believe that finger painting is serious business, story time can change a child's day, and every hug, high-five, and encouraging word matters?

If so, MercyOne Child Development Center may be the perfect place for you!

Our vibrant 13-room childcare facility serves children from 6 weeks through 10 years of age, creating a safe, nurturing, and fun environment where children can learn, grow, and thrive. We are seeking a caring, energetic, and dependable full-time childcare professional to join our team and make a lasting impact on the lives of children and their families.  As a MercyOne colleague, you will receive our comprehensive benefit plan including paid time off and retirement.  Must have a passion working with children and childcare experience is strongly preferred..  

ESSENTIAL FUNCTIONS 

• Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and conducts oneself at all times in a manner consistent with these values. 

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

• Assists the Teacher in the care of children ranging in age from 2-12 years.  Programs are designed around the developmental needs of children.  

• Demonstrates specific customer focused behaviors relating to attitude, privacy/confidentiality, communication skills and professional behavior. 

• Assists the Teacher by contributing ideas for a creative, developmentally appropriate curriculum and carries out planned activities.   

• Assists the Teacher in children's weekly and daily scheduling. 

• Assists Teacher in discussions on important issues or concerns with parents. 

• Understands and attempts to meet the physical, social, emotional, and intellectual needs of the children.  Treats all children with respect. 

• Exhibits a warm, loving, and respectful caring attitude toward all children disciplining in accordance with the Center’s guide. 

• Supervises children and always provides for their physical safety.  In doing so, identifies and corrects potential risk situations and hazards and completes incident reports. 

• Creates an environment which is interesting and challenging to the children.   

MINIMUM QUALIFICATIONS 

• Maintains a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center.   

• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.). 

• Must have well developed communication skills, strong interpersonal and collaborative skills. 

• Must like and be patient with children. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community’s largest employers.

Job Description

Join the MercyOne Family! We are looking to hire a Inpatient Pharmacy Tech Trainee.

As an Inpatient Pharmacy Tech Trainee at MercyOne, you will be learning to assist Clinical Pharmacists in preparing and distributing medications and maintaining the drug inventory and maintaining patient records in Pharmacy. These duties require skill and training but do not include making clinical judgments that require a pharmacist professional judgment. Pharmacy Technician Trainees work only under the supervision of a registered pharmacist. They do not perform duties that can legally be performed only by a registered pharmacist. Ages of patients served range from neonatal to geriatric.

Schedule:

• 40/hours week; rotating shifts, holidays and weekends

General Requirements:

• The major job responsibilities (MJRs) of this position are: batch preparation, new dose preparation, stock preparations, Pyxis functions, inter/intra department orders outside routine processes, maintenance of assigned area(s), liaison activities, medication distribution processes and departmental service requirements.

• Procures and distributes medication orders per physician request, pharmacist request, or prearranged work assignment according to established policies, procedures, and protocols.

• Assigned Pharmacy work area is kept clean, neat, and well-organized during shift. Pharmacy equipment is kept clean and reports any potential or actual equipment failures in a timely manner.

• Assists the Pharmacist with filling physician orders, medication kit and/or trays, medication carts, and floor stock requisitions accurately.

• Prepares intravenous admixtures and other sterile preparations (including chemotherapy and parenteral nutrition) safely and accurately using appropriate aseptic techniques.

• Replenishes medications in emergency drug containers and floor stock areas accurately.

• Delivers medications and supplies to patient care and ancillary areas accurately per established schedule.

• Promptly returns any unused or discontinued medications to Pharmacy.

• Restocks ambulance bags following approved departmental procedure.

• Accurately fills pharmacy prescriptions in Mercy Outpatient Pharmacy as needed.

• Maintains adequate stock of medications and supplies.

• Demonstrates the ability to maintain appropriate inventory levels by recording all drugs and supplies needed on the appropriate document for wholesaler ordering by Pharmacy Buyer.

• Assists Pharmacy Buyer in receiving, unpacking, and storing pharmaceuticals and supplies in appropriate locations as needed.

• Rotates stock within Pharmacy to ensure use before expiration date.

• Efficiently restocks automated dispensing machines (Pyxis) including the immediate restocking of any “stock out” (includes using PARx system to refill).

• Identifies and replaces outdated and unusable drugs.

• Restocks medications and IV dispensing areas accurately.

• Prepackage medications from bulk to unit dose accurately using appropriate procedures.

• Demonstrates ability to use pharmacy automation as needed to complete assigned tasks (includes Pyxis medstation, CII Safe vault, Euclid/MILT, QS1 systems and CERNER pharmacy systems).

• Enhances the quality of care of delivery of care and effective operation of the department.

• Picks up orders, requisitions, and medications for return from patient care areas when on delivery rounds.

• Triages telephone calls appropriately in a professional, customer service fashion as necessary.

• Organizes and prioritizes work assignments.

• Generates reports, pick lists, and labels as required.

• Completes all credits returned to pharmacy timely and accurately; accurately and appropriately returns medications to stock.

• Enters charges and credits for patient medications accurately.

• Answers requests and makes STAT deliveries to patient areas when requested.

• Able to identify needs of the department and demonstrate the ability to work towards a solution.

• Able to resolve problems with minimal intervention or supervision.

• Communicates with appropriate personnel problems encountered and resolution status.

• Assists in other technicians in completion of their duties.

• Ability to train new employees by virtue of their knowledge of pharmacy operations and has demonstrated the ability to teach others.

• Assists in other duties as delegated by the Clinical Pharmacist.

• Completes Pharmacy procedures for discharge patients.

• Completes and documents all assigned medication storage area inspections. Identifies and replaces or secures any unsecured, outdated, or unusable medications.

• Accurately performs assigned duties/projects as specified by the Director or Clinical pharmacist in a timely manner.

Education:

• High school diploma required.
• National Pharmacy Technician Certification required prior to pharmacy technician trainee registration expiration date. Staff are encouraged to apply for the exam within the first 6 months of work experience. Once obtained, required to be registered with the State of Iowa Board of Pharmacy within 30 days.
• Required to be registered with the State of Iowa Board of Pharmacy prior to commencing employment.
• One to three years of previous pharmacy experience is preferred (or combination college and experience).
• Must be able to type accurately, prefer to have basic knowledge of medical terms and abbreviations.
• Manual dexterity and eye-hand coordination are useful in preparing or assisting with preparation of orders.
• Must be able to demonstrate basic computer skills in a Windows environment.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Clinton? Click here: Find a Location Clinton, Iowa (IA), MercyOne Clinton

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area.

What you will Do:

• Gathers patient demographic and financial information. Obtains appropriate signatures.
• Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor.
• Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents.
• Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver).
• Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins.
• Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.).
• Pre-register all scheduled tests.
• Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy.

Hours/Schedule:

• .6 FTE; 24 hours per pay period

Patient access located at our Women's and Outpatient area with Surgery, Outpatient Clinic, Wound Clinic and Breast Clinic patient's check-in

Minimum Qualifications:

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.
• Completion of Medical Secretary program or other general office training preferred.
• One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred.
• Strong computer skills, Windows experience. Database software, mainframe information systems.
• Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.
• Ability to work with diverse groups of people and to work under pressure.

Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Personalized health insurance plans including dental and vision.
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

POSITION PURPOSE

Functions as the Operations Manager responsible for the direct supervision of supervisors and/or staff and coordination of the day-to-day operations in assigned area of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department. The Operations Manager is responsible for successfully coordinating and directing all activities within the assigned area of the department.  Assigned area(s) may include Retail Services, Production and/or Business Manager.

Assists in development and management of preliminary program budgets in collaboration with the FANS General Manager.  Assists the General Manager with implementation of effective cost reduction plans and processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures.  Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction.   Ensures the General Manager and staff are appropriately kept abreast of issues or problems impacting program efficiencies and effectiveness.  Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry. Ensures THS standards, guidelines and approved technology are appropriately and effectively used to support the department operations.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.

Directly supervises the day-to-day operation of assigned area(s) of the FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to the General Manager in support of the overall management of FANS programs.  Develops, implements and coordinates operations within the department:

• Standardization of standing operating procedures related to FANS expense management and operations for assigned areas.
• Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.)

Ensures financial objectives stay on course and drives initiatives with team that contribute to Department, THS and RHM program short and long-term operational excellence.

Provides financial control for assigned area(s) and works with local stakeholders and General Manager to prepare and submit program annual revenue and/or expense budgets. Participates in monthly budget reviews with the General Manager to identify budget variances for assigned span of control. 

Keeps the General Manager informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the General Manager.

Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related plans as defined by the General Manager.

Assists the General Manager to develop and administer Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for assigned span of control. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies.

Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Conducts line meetings, huddles and unit meetings to keep staff up to date on all key issues. Meets all deadlines for HR related processes.

Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the coaching and counseling in cases where disciplinary action or termination is warranted. 

Follows and holds direct reports accountable for following Trinity Health and THS policies and procedures.

Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change.  Demonstrates the ability to follow a project plan for major projects and meet and document milestones to determine schedule of deliverables to advance project outcomes. 

Ensures all aspects of assigned operations including, but not limited to, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction

Ensures that there are ongoing effective quality improvement programs within the span of control, inclusive of food borne illness, safety and infection control in the appropriate areas of the department.

Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy.

Ensures all cash handling policies are followed appropriately and all cash is accounted for.

Ensures food and supplies purchased for areas of responsibility are from approved and compliant vendors, following THS standard procurement processes. Follows processes that support purchasing compliance targets.

Ensures service requirements are met in a timely and effective manner for all areas of responsibility.

Follows approved processes to ensure required separation of authority for order, receiving and invoice approval for all purchase orders.

Ensures that all menus within span of control are reviewed at least annually and adjusted according to patient/customer preference, THS standards, and that Nutrient Analysis is accurate and updated as needed.

Ensures catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus.  Also ensures event costs are tracked per policy (Internally) and billed in a timely fashion (externally).

Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman’s compensation claims and create a safe working environment for all Food & Nutrition colleagues.

 Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets.

Maintains accurate and appropriate records as required.

Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time.

May handle additional duties and responsibilities as needed or assigned.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS

BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of three years progressive experience in the field of healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience.

Ability to work effectively in a diverse, collaborative, and team oriented culture.

Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement.

Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.

A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.

Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.

PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS
 

TRINITY HOSPITALITY SERVICES MISSION STATEMENT

In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry.

TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS 

Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.

The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are:

We support each other in serving our patients and communities. We communicate openly, honestly, respectfully and directly. We are fully present. We are all accountable. We trust and assume goodness in intentions. We are continuous learners.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Purpose

Accountable for leading, guiding & directing the Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards.

Provides decision support, operations &/or optimization leadership focus.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

•        Providing advice, guidance & leadership to RHM & Ministry leaders in developing strategies & in the achievement of performance goals.

•        Enable Collaboration across & within System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations

Direction & Growth

•        Providing advice, guidance & leadership to System Services Function Area, Regions & Health Ministries.

•        Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice

•        Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

•        Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

•        Responsible for supporting regional efforts to comply with functional area priorities

•        Accountable for the selection, evaluation & overall success of the functional leadership teams

•        Organization-wide focal point for establishing functional strategies & governance over financials & staffing

•        Accountable for communication between System Services Function Area, Regions & Health Ministries leaders

Operational Delivery

•        Responsible for measuring & reporting KPIs/metrics & value delivery

•        Providing advice, guidance & leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity &

Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

High School diploma or equivalent

Associates Degree (AA/AS) degree preferred in Hospitality Management, Food & Nutrition Services, Dietary Services, Business Administration, or other related field

Minimum of three (3) years experience required in healthcare food service management, to include direct

supervision and managing or leading a team, or an equivalent combination of education and experience Experience of computer-based programs (MS Word, Excel, Outlook, PowerPoint, Teams)

General Manager THS

Additional Qualifications (nice to have)

Five (5) or more years of experience in Healthcare Food Service Management or Hospitality Services, to include strategic and operational experience managing and leading large teams

Physical & Mental Requirements & Working Conditions

Indirect Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.)

·  Continuous clinical / patient facing work environment.

·  Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well- lit conditions; may encounter occasional variable external environmental conditions.

·  Includes occasional lifting, up to 30 pounds unassisted; occasional travel; continuous use of computer; includes continuous sitting & may require occasional long periods of continued walking, standing, stooping, bending, pulling & pushing.

Direct Healthcare & Indirect / Support Healthcare Services: must be able to:

·  Adapt to frequent interruptions, shifting priorities & stressful situations; attend to tasks until complete; understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.

·  Continuously read small print; frequently hear normal sounds & voice patterns; give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.

·  Perform continuous manual dexterity activities & occasional grasping/handling.

·  Continuously maintain a safe working environment & use available personal protective equipment (PPE).

KEY: Average Workday Activity: Occasional (1% - 33%), Frequent (34% - 66%), Continuous (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Join the MercyOne Family! We are looking to hire a Coordinator PreService

As a Coordinator at MercyOne, you will provide oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations.

May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.

Schedule:

• general hours will be 12:30pm to 9:00pm. Must be extremely flexible with this position. It includes an on-call rotation which can lead to varying hours depending on the needs of the department that could include 1st, 2nd or 3rd shifts, weekends/holidays in Waterloo or Cedar Falls. With being on-call, changes to the schedule could be required with only short notice.

General Requirements:

• Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work.
• Plans & organizes workflows & prioritizes customers’ needs.
• May lead a small team; serves as a mentor.
• Creates & maintain procedural standards & records as appropriate for role.

• Develops & maintains educational programs for the team members, including new employee orientation.
• EPIC experience

Process Focus:

• Utilizes multiple system applications for data collection & management. ​Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
• Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Education:

• High school graduate or equivalent / GED
• Minimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.
• Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Additional Qualifications (nice to have)

• Previous Leadership Experience
• Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Waterloo

Affordably priced; Waterloo is approximately 25% cheaper than the national average and about 5% below Iowa's average. Its arts and entertainment scene features museums, a performing arts center, brewery tours, relief trails and attractions like the John Deere Tractor Museum and Lost Island Themepark and Waterpark. Dense trail networks offer biking and walking opportunities year round. The Waterloo Community School District provides diverse programs, and families also have access to private and parochial schools. Higher education is close by at the University of Northern Iowa in Cedar Falls.

MercyOne Waterloo Medical Center is a 366-bed regional hospital recognized for excellence in patient care and community service. As a Level III Trauma Center and home to a Level III Regional Neonatal Intensive Care Unit (NICU), we provide advanced emergency and neonatal care close to home. Our services include comprehensive cardiac care through an accredited chest pain center, a nationally accredited cancer center, inpatient rehabilitation, behavioral health and leading-edge surgical options—including robotic surgery. MercyOne Waterloo Medical Center is proud to hold the Joint Commission’s Gold Seal of Approval™, Magnet® recognition for nursing excellence, and multiple quality awards from the American Heart Association and Forbes.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.