Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

Second Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Certified Pharmacy Technician II provides daily supportive services for the Department of Pharmacy according to hospital policies and procedures and in compliance with Kentucky pharmacy laws and other regulatory agencies. The technician actively supports and participates in the department’s continuous quality improvement initiatives and competency assessments and demonstrates a commitment to customer service and patient safety. The technician responds to requests in a prompt and efficient manner.  Major job responsibilities include: distributes medications, including controlled substances, to a secure place for storage or administration, restocks automated dispensing cabinets (ADC), compounds sterile and non-sterile products, communicates with hospital staff, completes inspections, and reports unsafe practices to leadership.

Essential Functions:

Provides supportive services to the inpatient pharmacy

• Assists with filling, processing, and dispensing of medications by labeling medication, including bulk supplies, with proper ancillary labeling and bagging procedures, with final check performed by a pharmacist
• Answers phones according to established phone etiquette and triages calls to the proper personnel
• Charges and/or credits patients for medications used via the computer system
• Accurately and efficiently unit doses medications including cleaning the compounding area, restocking and replacing supplies, documenting in the compounding record, and ensuring doses are correctly labeled and prepared for pharmacist verification
• Prepares medications for loading into the ADC and unloads medications from the ADC utilizing bar code scanning
• Fills inventory requests for nursing unit’s ADCs, floor stock, and fills patient specific drawers by placing the proper bins according to census profile
• Supports the drug inventory process including ordering, rotation, and restocking of drug dispensing areas with drugs and supplies needed to process patient medications orders
• Ensures the maintenance of a clean and orderly work area, including a sterile environment
• Completes nursing unit and inventory inspections, as assigned. Restocks kits and crash cart trays, as required
• Fills controlled substance orders, reconciles all discrepancies and closes all loops on a daily basis
• Monitors medication activity for potential drug diversion and reports any discrepancies to the pharmacist or pharmacy leadership
• Delivers medications, including controlled substances, to nursing units’ ADC as scheduled and for emergent deliveries as necessary
• Assists with ensuring medications are delivered efficiently and accurately to patient care unit areas, including checking the tube system with each delivery, retrieving and transporting medications to the appropriate location
• Prepares and packages hazardous medications and adheres to all safety measures for handling hazardous medications described in USP 795/797/800
• Utilizes aseptic technique following department policies and procedures when compounding sterile products

Serves as a mentor to new pharmacy technicians, pharmacy technician students, and pharmacy students

• Provides guidance to certified pharmacy technicians and IPPE pharmacy student rotations as necessary
• Precepts pharmacy technician students

Executes hospital and pharmacy policies and procedures

• Investigates and resolve automated dispensing cabinet related issues
• Utilizes inventory management system and carousels to resolve drug distribution related issues
• Covers assigned shifts as determined by departmental need
• Facilitates investigational drug studies with assistance of the pharmacist and/or other personnel involved in the drug study
• Completes sterile compounding training, including hazardous medications, and demonstrate competency on a frequency defined by the Sterile Compounding Supervisor
• Completes extemporaneous compounding training, including hazardous medications, and demonstrate competency on a frequency defined by pharmacy leadership
• Participates in orientation of new staff members
• Contributes to the development of policies and procedures as requested by pharmacy leadership

Other Functions:

• Achieves and maintains satisfactory working relationships with pharmacy leadership, pharmacy staff, and other departments throughout the system
• Attends departmental staff meetings
• Performs tasks under the supervision of all pharmacists and pharmacy leadership; reports to the Inpatient Pharmacy Supervisor or Sterile Compounding Supervisor
• Adheres to Pharmacy Services Agreement
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or GED/ equivalent (required)
• Completion of a formal Pharmacy Technician educational program and/or an Associate’s degree (preferred)

Experience:

• Eligibility for technician II designation requires advancement within hospital pharmacy practice per UofL Pharmacy Technician Career Ladder

Licensure:

• Registered as a pharmacy technician with the Commonwealth of Kentucky (required)

Certification:

• Current Board certification by Pharmacy Technician Certification Board or National Healthcare Association (required)
• Certification not required for second year students and/or licensed pharmacy interns

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

JOB RESPONSIBILITIES
•    Collect blood specimens and perform hematology, chemistry and microbiology testing in house.
•    Perform other in house tests as ordered, including urinalysis, microscopy, rapid strep screens and throat cultures.
•    Collect, process and prepare specimens to be sent to reference laboratory.
•    Communicate with reference laboratory as needed regarding specimens, procedures, supplies.
•    Utilize Allscripts Electronic Health Record as required for reporting tests and communicating with providers.
•    Perform routine maintenance, calibration and standardization of laboratory instruments.
•    Perform and report quarterly proficiency testing.
•    Perform and document quarterly medical records check to confirm quality assurance per Clinical Laboratory Improvement Amendment (CLIA).  Also assist in preparation for CLIA inspection/certification (minimally every two years, or for unannounced inspections).
•    Keep daily and monthly statistics of laboratory tests.  
•    Maintain inventory/order laboratory supplies.
•    Maintain Quality Assurance of laboratory.  Ensure integrity of reagents and controls by carefully keeping track of expiration dates.
•    Maintain neat, clean, orderly laboratory.
•    Other duties as assigned by supervisor
•    Maintains patient confidentiality at all times.

Essential Functions:

• Analyzes patient samples according to approved standards of testing

• Performs and records quality control procedures to ensure accuracy of test results

• Maintains equipment to ensure accurate, consistent results in the performance of tests

• Processes laboratory specimens as needed

• Properly prepares and identifies samples for laboratory testing

• Monitors the recording and reporting of test results including reporting critical results

• Accurately reports patient results in the Electronic Health Record (EHR)

• Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)

Other Functions:

• Identifies and reports any safety hazards or concerns

• Makes suggestions for improvements of policies and procedures

• Performs teaching and training duties of position to other staff and potential employees

• Develops and assists in writing training guides and standard work documents

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Important Note:

Additional duties may be required for specialized areas (e.g. blood bank, cytology); please see your supervisor for department specific addenda.

A Note on Required Qualifications:

• Only one of the listed certifications is required, not all.

• The individual must have a Bachelor's degree in a chemical, physical, or biological science field or medical technology from an accredited institution, or must otherwise satisfy CLIA certification standards.

Additional Job Description:

MINIMUM EDUCATION & EXPERIENCE
•    Certified as a Medical Technologist by the Board of Registry of ASCP or National Certification Agency (NCA) or American Medical Technologist (AMT)
•    Minimum 1-year experience
•    Experience in a physician office setting preferred
•    Experience working with a pediatric population preferred
•    Experience with an Electronic Health Record (E.H.R.)  preferred 

KNOWLEDGE, SKILLS, & ABILITIES
•    Self-directed and self-motivated with the ability to multitask
•    Demonstrates knowledge of laboratory equipment and safety including the use of hazardous chemicals, biological safety cabinets, and personal protective equipment.
•    Must have knowledge of CLIA rules and regulations to assure lab is CLIA certified.  Complete any paperwork required.   
•    Must have good analytical judgment.
•    Ability to work under pressure, strong problem-solving skill, and attention to detail.  

WORKING CONDITIONS
•    There will be a combination of standing, walking and sitting in this position.  Must be able to get up and down out of a chair without difficulty, as there will be movement between blood collection and working with laboratory instruments. 
•    Strength is needed to hold patients during specimen collection.  
•    Exposure to blood borne pathogens and respiratory conditions is possible in this position.
•    Physical effort and physical work environment
•    Light work
•    Daily carrying, lifting (up to 20 pounds), pulling, pushing 
•    Daily crouching, stooping
•    Daily feeling, handling, reaching
•   Daily spoken expression, visual acuity
•    Daily noise (children crying)
•    Spends 75% or more of her/his time inside 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

• Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures

• Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)

  • Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers

  • Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations

  • Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures

• Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.

  • Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.

  • Actively participates in program development, performance improvement activities, and community events sponsored by the organization

  • Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations

Additional Job Description:

Required Qualifications

• Licensed or eligible in the Commonwealth of Kentucky

• Basic Life Support (BLS) accredited by the American Heart Association (AHA)

• Bachelor’s degree from accredited college or University in Occupational Therapy 

 Preferred Qualifications

• Master’s degree

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

None (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The therapist is responsible for the evaluation and treatment of patients referred to the facility.  This includes patient evaluation, development and implementation of an appropriate treatment plan, delivery of treatment services, and comprehensive discharge planning.  The therapist functions as an effective team member and contributes to the development and achievement of department and organizational goals and objectives.

Essential Functions:

•    Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures

•    Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)

•    Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers

•    Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations

•    Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures

•    Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.

•    Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.

•    Actively participates in program development, performance improvement activities, and community events sponsored by the organization

•    Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations

Other Functions:

•    Assists with interviewing, selecting, and orienting new personnel

•    Completes required documentation and maintains pertinent record of assigned patients to ensure compliance with regulatory requirements

•    Serves as a role model for the department by demonstrating commitment to professional growth, department growth and competency

•    Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities

•    Actively participates in departmental/programmatic meetings, constructively expressing concerns and ideas

•    Escalate equipment, supply needs and gaps through appropriate pathways.

•    Assumes additional leadership responsibilities as needed to support department goals.

•    Maintains equipment and environment in a safe and orderly manner

•    Contributes to the organization and operation of the department/programs within the organization’s strategic plan and mission statement

•    Performs other duties as assigned

Additional Job Description:

Job Requirements

(Education, Experience, Licensure and Certification)

Education:

•    BS, MS or Doctorate level degree from accredited college or University (required)

Experience:

•    Varies based on practice setting and programmatic needs of the facility (required)

Licensure:

•    Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)

Certification:

•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

•    Effective time management

•    Effective physician relations

•    Accepts responsibility for contributions to departmental/programmatic outcomes quality and team culture

•    Promotes a strong positive team environment and builds constructive team relationships

•    Demonstrates consistent compliance with state and regulatory standards

•    Effective role model for clinical practice services and developments within the rehab professions

•    Maintains effectiveness in reaching goals by adapting to changed circumstances, tasks, responsibilities, and people

•    Participates in and understands clinical quality and performance improvement initiatives

•    Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served

•    Self-directed

•    Adaptable

Language Ability:

•    Must be able to communicate effectively in both verbal and written formats and adjust communication style as appropriate to meet the needs of the audience

•    Maintains effective communication regarding therapy programs, facility programs, and departmental/programmatic issues

Reasoning Ability:

•    Able to critically think through complex situations, process improvements, and utilize evidence-based practice

•    Demonstrates skills in diplomacy and relationship building to promote a positive team culture

•    Demonstrates problem-solving and inductive reasoning skills to develop creative solutions to operational issues

Computer Skills:

•    Proficient in Microsoft Office, including Word, Excel, and Powerpoint

•    Proficient in electronic medical record and revenue cycle systems

•    Assures that all staff maintains thorough and efficient tracking of services needed for billing or productivity purposed, or for compliance with charitable grants and donations

•    Adapts easily to changing technology platforms and virtual learning features

Additional Responsibilities:

•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

•    Maintains confidentiality and protects sensitive data at all times

•    Adheres to organizational and department specific safety standards and guidelines

•    Works collaboratively and supports efforts of team members

•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

•    Honoring and caring for the dignity of all persons in mind, body, and spirit

•    Ensuring the highest quality of care for those we serve

•    Working together as a team to achieve our goals

•    Improving continuously by listening, and asking for and responding to feedback

•    Seeking new and better ways to meet the needs of those we serve

•    Using our resources wisely

•    Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Physical Therapist will provide quality care to patients/clients who have impairments, functional limitations, disabilities, or changes in physical function and health status related to a chronic bleeding disorder.

Essential Functions:

• Establishes and maintains therapeutic relationship with appropriate interpersonal boundaries
• Manages patient care by first completing an evaluation, establishing a treatment plan with objective and measurable goals (outcomes), and provide direct intervention or supervision of care
• Performs therapeutic procedures (exercise, neuromuscular reeducation, gait, massage, manual therapy, orthotic fitting and training, dynamic activities, compression garments)
• Utilizes appropriate exercise equipment and treatment modalities for bleeding disorder patients
• Promotes patient and family rights to self-determination
• Assists family to integrate the medical, social emotional, and family dynamics of the condition into the context of their life situation
• Adjusts patient care schedule and prioritizes tasks as indicated
• Performs documentation per policy and procedures (evaluation, progress notes, discharge summary, and multi-disciplinary education and treatment plans)
• Performs patient and family education regarding interventions, disease/injury, safety, and wellness

Other Functions:

• Participates in continuing education, departmental meetings, and in-service programs
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Physical Therapy Degree (required)

Experience:

• Minimum of one year experience as a Physical Therapist (preferred)

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.

With more than 13,000 team members – physicians, surgeons, nurses, pharmacists, and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Job Description:

Position Summary and Purpose

The Interventional Technologist scrubs in and assists the physician in the interventional radiology procedure. The IR Technologist circulates within the procedure room and procures all equipment needed for procedures. The IR Technologist maintains a high degree of accuracy and awareness of all radiation and patient safety issues involved with any invasive procedure. The IR Technologist will position patients, select exposure parameters, contrast injectors according to protocols specific to both patient and examination. The IR Technologist demonstrates a thorough understanding and working knowledge of human anatomy and physiology, interventional supplies, and equipment.

Essential Functions:

• In conjunction with the IR team, uses consistent and appropriate techniques to gather relevant information pertinent to the examination being performed, including correct patient identification and order verification.
• Prepares for procedure by setting up exam tray using principles of sterile technique.
• Prepares, sets, and implements appropriate technical parameters such as generator, power injectors, and digital imaging equipment.
• Produces images according to established protocols within Imaging/Interventional Department.
• Evaluates images for technical accuracy and diagnostic quality.
• Demonstrates good radiation safety practices during radiographic examinations to include use of lead shields, collimation, and determining pregnancy status of women of childbearing years.
• Ensures that assigned areas are kept clean, neat and orderly.
• Ensures examinations are complete to include, images and appropriate paperwork are together, exam logged in computer system as well as supplies charged in computer system and/or pyxis system.
• Attends and participates in department staff meetings and in-services.
• Assists in training new personnel in hospital and department procedures.
• Takes an active role in gaining and maintaining proficiency in hospital and radiology equipment and information systems needed in performance of job responsibilities.
• Presents a positive image of the hospital and department upholding Core Behavioral Standards.
• Assist in quality improvement programs in the department.
• Maintains appropriate credentials and certifications related to clinical practice and ensures current copy is on file with department/hospital.
• Promotes a collaborative practice atmosphere with other members of the healthcare team.
• Performs other duties as assigned.

Other Functions:

•    Performs other duties as assigned

Additional Job Description:

Job Requirements

(Education, Experience, Licensure and Certification)

Education / Accreditation / Licensure (required & preferred):

• Graduate of approved program in Radiologic Technology.
• Registered with ARRT required.
• KY Radiation Operator’s certification required
• BLS required
• IR Registry required within 2 years of employment

Experience (required and preferred):

• Prefer 2 years of recent experience as a general radiographer.

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

•    Strong customer service skills- able to demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.

•    Superior organization skills- manages time effectively, keeps tasks appropriately prioritized, able to pay extreme attention to detail for long periods of time.

•    Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility.

•    Skilled at remaining calm during periods of stress.

Language Ability:

•    Must be able to communicate effectively in both verbal and written formats.

•    Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies.

•    Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:

•    Able to critically think through complex situations, process improvements, and evidence-based practice.

•    Able to assist others in developing good reasoning skills.

•    Able to work independently and within a team setting.

Computer Skills:

•    Basic computer skills

•    Proficient in Microsoft Word, Microsoft Excel.

Additional Responsibilities:

•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor always.

•    Maintains confidentiality and always protects sensitive data.

•    Adheres to organizational and department specific safety standards and guidelines.

•    Works collaboratively and supports efforts of team members.

•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

•    Honoring and caring for the dignity of all persons in mind, body, and spirit

•    Ensuring the highest quality of care for those we serve

•    Working together as a team to achieve our goals.

•    Improving continuously by listening, and asking for and responding to feedback

•    Seeking new and better ways to meet the needs of those we serve.

•    Using our resources wisely

•    Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

Delivers comprehensive pharmaceutical care to patients

• Reviews medication orders for accuracy, appropriateness and efficacy
• Discusses medication order clarifications with prescriber, update orders to reflect communicated changes, and notify involved personnel
• Documents all pharmacy interventions in patient electronic medical record and integrated clinical decision support system
• Monitors drug therapy to evaluate appropriateness of use, dose, dosage form, regimen, route, therapeutic duplication, and drug interactions
• Provides pharmacokinetic consultations and other dosing recommendations as required
• Prevents, detects, monitors, documents, and reports adverse drug reactions and medications errors
• Participates in the drug therapy management of medical emergencies (code blue, etc.)
• Performs both admission history and discharge medication review and/or counseling in order to facilitate the admission/discharge/transfer of patients
• Provides operational support to Clinical Pharmacists and Clinical Pharmacy Specialists as determined by departmental need
• Responds to drug information requests and optimize pharmacotherapy regimens utilizing current evidence-based literature

Promotes and demonstrates rational, cost-effective drug therapy

• Participates in formulary management by converting non-formulary orders to formulary alternatives when possible; enforces the use of the non-formulary medication request ordering procedure and validate patient’s home medication, when applicable
• Assists in the procurement of medication when necessary, including verification of home medication supply, when applicable
• Facilitates the implementation of clinical and operational initiatives
• Recommends and evaluate drug inventory par levels
• Documents clinical consultations and cost avoidance as part of the departmental clinical documentation program
• Developments of formulary monograph or medication use evaluation (MUE) as assigned by pharmacy leadership

Serves as a mentor to pharmacy technicians, pharmacy students, and residents, when applicable

• Provides guidance and supervision to certified pharmacy technicians
• Precepts pharmacy students during IPPE and APPE rotations as necessary
• Precepts PGY1 residents and PGY2 residents, as appropriate
• Participates in scholarly activities including but not limited to research, publications, and poster presentations

Other Functions:

Executes hospital and pharmacy policies and procedures

• Investigates and resolves automated dispensing cabinet-related issues
• Utilizes medication carousels to resolve drug distribution-related issues
• Participates in orientation of new staff members
• Completes sterile compounding training, including hazardous medications, and demonstrates competency on a frequency defined by the Sterile Compounding Supervisor
• Completes extemporaneous compounding training, including hazardous medications, and demonstrates competency on a frequency defined by pharmacy leadership
• Covers assigned shifts as determined by departmental need
• Facilitates investigational drug studies with assistance of Investigation Drug Service Manager and/or other personnel involved in the drug study
• Assists in development of policies and procedures as assigned by pharmacy leadership

Demonstrates effective communication skills

• Utilizes advanced communication skills to convey and demonstrate clinical pharmacist expertise
• Forms collaborative relationships with pharmacy team members and other members of the healthcare team
• Maintains involvement in pharmacy department or hospital committees
• Achieves and maintains satisfactory working relationships with pharmacy leadership, pharmacy staff and other departments throughout the system, including committees and administration
• Attends departmental staff meetings
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Graduated from an ACPE accredited College of Pharmacy (required)

Experience:

• Post-Graduate Year 1 (PGY-1) Pharmacy Residency or three (3) years of relevant work experience (preferred)

Licensure:

• Licensed or license eligible as a pharmacist in the Commonwealth of Kentucky (required)

Certification:

• Current board certification by Board of Pharmacy Specialties® (preferred)
• Current certification in Basic Life Support or must obtain within 90 days from date of hire (required)
• Current certification in Advanced Cardiac Life Support (ACLS) as determined by pharmacy leadership (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Flexible start and end time!

Position Summary and Purpose
The therapist is responsible for the evaluation and treatment of patients referred to the facility.  This includes patient evaluation, development and implementation of an appropriate treatment plan, delivery of treatment services, and comprehensive discharge planning.  The therapist functions as an effective team member and contributes to the development and achievement of department and organizational goals and objectives.

Essential Functions:
•    Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures
•    Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)
•    Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers
•    Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations
•    Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures
•    Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.
•    Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.
•    Actively participates in program development, performance improvement activities, and community events sponsored by the organization
•    Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations 
 

Other Functions
•    Assists with interviewing, selecting, and orienting new personnel
•    Completes required documentation and maintains pertinent record of assigned patients to ensure compliance with regulatory requirements
•    Serves as a role model for the department by demonstrating commitment to professional growth, department growth and competency
•    Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities
•    Actively participates in departmental/programmatic meetings, constructively expressing concerns and ideas
•    Escalate equipment, supply needs and gaps through appropriate pathways.
•    Assumes additional leadership responsibilities as needed to support department goals.
•    Maintains equipment and environment in a safe and orderly manner
•    Contributes to the organization and operation of the department/programs within the organization’s strategic plan and mission statement
•    Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    BS, MS or Doctorate level degree from accredited college or University (required)

Experience: 
•    Varies based on practice setting and programmatic needs of the facility (required)

Licensure:
•    Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

JOB SUMMARY

This position is responsible for managing the appeal of unpaid claims in the Central Business Office.  This position will also work closely with insurance carriers in resolving unpaid claims.

JOB RESPONSIBILITIES

• Review and appeal unpaid claims daily.
• Completes follow-up work on appealed claims.
• Works with insurance carriers on appeal issues.
• Provides feedback to the coding department with coding errors or updates.
• Reviews remit to ensure accurate payment was received.
• Reviews denials for accuracy.
• Obtains all necessary information to expedite the appeal process.
• Closes and prints daily batch proof.
• Makes charge corrections as needed in the practice management system.
• Attends continue education programs for coding.
• Other duties as assigned.

Additional Job Description:

Education:

• High School education or GED required.
• Must have and maintain Certified Professional Coder (CPC) certification through AAPC or must have and maintain CCA, CCS or CCS-P certification through AHIMA.

Experience:

• 3 years of prior coding experience, preferred.
• Prior experience working with medical insurance.

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Customer Service Rep presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive first impression, to ensure a comfortable transition into the hospital environment, and to see that immediate needs and concerns are addressed appropriately for every guest.

The Customer Service Rep exemplifies UofL Health customer service standards and follows established policies and procedures in the hospital when providing service and will exhibit a person-centered approach and express a genuine interest in the patients', families', and visitors' well-being, whether opening a door or offering a verbal greeting. The Customer Service Rep will remain knowledgeable about and prepared to answer questions regarding locations and services offered on the campus, and has the ability to accommodate customer requests regarding these services. 

Essential Functions:
•    Welcomes patients, visitors, employees in a pleasing, helpful and courteous manner
•    Provides accurate, helpful information regarding locations and way-finding questions
•    Contributes to the accomplishment of hospital organizational goals and the vision of the patient and family relations department
•    Maintains awareness of individual patient and visitor needs
•    Projects a positive personal and professional image of UofL Health at all times and under all circumstances

Other Functions:
•    Maintains a clean and orderly work area
•    Transports patients to appointments and other areas as needed
•    Attends and participates in department and hospital meetings, in-services and quality improvement teams
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High School diploma or GED/equivalent (required)
Experience: 
•    Two (2) years of experience in a face-to-face customer service environment (required)
•    Prior experience in a healthcare environment (preferred)

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Demonstrated customer service skills — knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; actively looks for ways to help people
•    Strong active listening skills — gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
•    Able to use a telephone system and exhibit proper telephone etiquette

Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats; able to speak to others to convey information effectively and able to speak clearly so that others are able to understand; able to identify and understand the speech of another person; able to listen to and understand information and ideas presented through spoken words and sentences; able to understand written sentences and paragraphs in work-related documents

Reasoning Ability:  
•    Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Computer Skills: 
•    Familiarity with Microsoft Office programs including Outlook
•    Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Communications Operator presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive impression to ensure a comfortable and positive experience to all callers who need assistance or information and that immediate needs and concerns are addressed appropriately for every caller.

The Communication Operator is expected to assist all patient’s, visitors, fellow employees, physicians and medical staff in a professional manner and provides a multitude of information as needed regarding on call hospital staff and physicians, assist with location of appointments, facilities information, paging Physicians for other departmental staff and patient’s, outside facilities, etc. The Communications operator manages all emergency alerts that occur by ensuring all responders are notified of the type of code and the location.  The Communications Operator exemplifies UofL Health customer service standards and follows established policies and procedures in the hospital when providing service. The Communications Operator has a positive demeanor and conveys UofL Health’s commitment to service excellence for all customers that they encounter.  
 

Essential Functions:
•    Monitors hospital communications systems (e.g., Simplex Fire Alarm)
•    Monitors various codes and alarms in the area
•    Efficiently and effectively follows existing communications processes and procedures
•    Communicates with internal and external customers, using basic medical terminology appropriately
•    Pages physicians/staff and conducts overhead pages
•    Coordinates and implements process for providing personnel with pagers (e.g., activating spare pagers, exchanging pagers, setting up page copy, etc.) 
•    Maintains, updates and delivers on-call schedules from approximately eighty services
•    Continuously maintains changes and additions of multiple services that provide scheduling of Attendings, Residents, Interns and staff; and, provides updates to all necessary areas in a timely manner
 

Other Functions:
•    Completes routine clerical duties
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High School diploma or GED/equivalent (required)
Experience: 
•    One (1) year of experience in a communications/operator role (required)
•    Three to five (3-5) years of experience in a communications/operator role (preferred) 

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Displays service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
•    Remains organized – manages time effectively, keeps tasks appropriately prioritized
•    Displays flexibility – able to change directions as needed for the good of the department or organization
•    Strong Interpersonal skills – can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility 
•    Knowledge of multiline phone system, ACD and equipment
•    Can operate all functions of TDD phone for the hearing impaired
•    Can operate all functions of AT&T Language Line
•    Understands functions of SMS, patient information and screen codes
•    Ability to monitor and understand functions of Code/Alarm panels and Code procedures
Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats
•    Must be comfortable with regular telephone usage and telephone etiquette

Reasoning Ability:  
•    Able to think through a variety of complex situations, determine possible solutions and implement the best option
Computer Skills: 
•    Excellent computer skills are required 
•    Familiar with functions of Microsoft Word and Excel software
•    Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Communications Operator presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive impression to ensure a comfortable and positive experience to all callers who need assistance or information and that immediate needs and concerns are addressed appropriately for every caller.

The Communication Operator is expected to assist all patient’s, visitors, fellow employees, physicians and medical staff in a professional manner and provides a multitude of information as needed regarding on call hospital staff and physicians, assist with location of appointments, facilities information, paging Physicians for other departmental staff and patient’s, outside facilities, etc. The Communications operator manages all emergency alerts that occur by ensuring all responders are notified of the type of code and the location.  The Communications Operator exemplifies UofL Health customer service standards and follows established policies and procedures in the hospital when providing service. The Communications Operator has a positive demeanor and conveys UofL Health’s commitment to service excellence for all customers that they encounter.  
 

Essential Functions:
•    Monitors hospital communications systems (e.g., Simplex Fire Alarm)
•    Monitors various codes and alarms in the area
•    Efficiently and effectively follows existing communications processes and procedures
•    Communicates with internal and external customers, using basic medical terminology appropriately
•    Pages physicians/staff and conducts overhead pages
•    Coordinates and implements process for providing personnel with pagers (e.g., activating spare pagers, exchanging pagers, setting up page copy, etc.) 
•    Maintains, updates and delivers on-call schedules from approximately eighty services
•    Continuously maintains changes and additions of multiple services that provide scheduling of Attendings, Residents, Interns and staff; and, provides updates to all necessary areas in a timely manner
 

Other Functions:
•    Completes routine clerical duties
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High School diploma or GED/equivalent (required)
Experience: 
•    One (1) year of experience in a communications/operator role (required)
•    Three to five (3-5) years of experience in a communications/operator role (preferred) 

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Displays service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
•    Remains organized – manages time effectively, keeps tasks appropriately prioritized
•    Displays flexibility – able to change directions as needed for the good of the department or organization
•    Strong Interpersonal skills – can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility 
•    Knowledge of multiline phone system, ACD and equipment
•    Can operate all functions of TDD phone for the hearing impaired
•    Can operate all functions of AT&T Language Line
•    Understands functions of SMS, patient information and screen codes
•    Ability to monitor and understand functions of Code/Alarm panels and Code procedures
Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats
•    Must be comfortable with regular telephone usage and telephone etiquette

Reasoning Ability:  
•    Able to think through a variety of complex situations, determine possible solutions and implement the best option
Computer Skills: 
•    Excellent computer skills are required 
•    Familiar with functions of Microsoft Word and Excel software
•    Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Additional Job Description:

Education:

• High school diploma or GED/ equivalent (required)

• Bachelor’s degree in any field/discipline (preferred)

Experience:

• Minimum of three (3) years administrative or clerical experience, preferably in healthcare setting (required)

• Experience with database management, marketing/ communication materials preparation, inventory management (preferred)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose

The Respiratory Therapist, Registered is a Registered Respiratory Therapist (RRT) that possesses working knowledge of respiratory care and has displayed age-specific competence for all age groups serviced by the facility. The RRT conducts themselves in a professional manner and is courteous to patients, physicians, visitors, members of the department and all other healthcare personnel. The RRT supports and contributes to departmental productivity and organizational objectives by functioning as an integrated member of the respiratory care team and performs services consistent with the scope of licensure. The RRT supports and exhibits behaviors consistent with the organization’s mission and values.

Essential Functions:

• Plans and administers non-medicated aerosol and humidity therapy
• Plans and administers oxygen therapy (including implementation of oxygen therapy protocol where appropriate)
• Plans and administers aerosolized medication and specialty gas therapy
• Performs airway management
• Plans and administers incentive spirometry
• Cleans and reprocesses respiratory therapy equipment
• Plans and administers bronchial hygiene and performs chest physiotherapy (including implementation of bronchial hygiene protocol where appropriate)
• Performs cardiopulmonary resuscitation and manual ventilation during resuscitation attempts and aides in rapid response calls when appropriate
• Provides patient, family, staff and physician education.
• Collects arterial blood samples for blood gas analysis
• Operates mechanical ventilators and manages ventilator settings and weaning per protocols and provider orders
• Assists in cardiopulmonary procedures   

Other Functions:

• Serves as a preceptor to newly hired employees and/or respiratory therapy students

• Serves in the charge respiratory therapist role

• Assists in research projects (as directed by departmental and facility leadership

• Performs electrocardiography studies and places Holter and event monitors as assigned by facility leadership

• Provides patient, family, hospital staff and physician education as appropriate

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Maintains compliance with all company policies, procedures and standards of conduct

• Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)

Education:

• Associate degree in Cardiopulmonary Services or Respiratory Care from an accredited respiratory therapy educational program (required)
• Bachelor’s Degree Cardiopulmonary Services or Respiratory Care from an accredited respiratory therapy educational program (preferred)

Experience:

• One year of experience in respiratory therapy critical care (preferred)
• New graduates accepted

Licensure:

• Active license as a Respiratory Care Practitioner from the Kentucky Board of Respiratory Care (KBRC) (required)

Certification:

• Registered Respiratory Therapist by the National Board of Respiratory Care (NBRC) and must be kept current, if applicable (required). Note: New graduates have 6 months to obtain the RRT credential.
• American Heart Association Basic Life Support for Healthcare Providers (required)
• American Heart Association Cardiac Life Support (ACLS) (required)

Note: New graduates have 6 months to obtain ACLS

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Interpersonal communication skills to the level that is required to effectively interact with patients, visitors and members of the healthcare team
•    Possess critical thinking skills adequate to evaluate patient conditions and recommend appropriate intervention (or to seek assistance when necessary) 
•    Displays time management skills that are enough to organize scheduled tasks in a manner that ensures delivery of high-quality respiratory care

Language Ability: 
•    Communicates effectively in both verbal and written formats

Reasoning Ability:  
•    Possess basic rationale in communicating therapeutic needs with patients, visitors and members of the healthcare team
•    Critically thinks through complex patient situations, process improvements, evidence-based practice
•    Assists others in developing clinical reasoning skills
Computer Skills: 
•    Possess working knowledge of Microsoft Office applications and basic understanding of electronic health record systems

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor always
•    Maintains confidentiality and always protects sensitive data
•    Adheres to organizational and department specific safety standards and guidelines.
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Rehab Technician is a non- licensed caregiver who works under the direction of a Physical Therapist, Occupational Therapist, Speech Therapist, and/or Assistant to aid in the provision of patient care.  The technician will be involved with patient preparation, components of certain interventions, and post-treatment procedures. Specific tasks will be determined by the specific therapy provider, Physical Therapy (PT,) Occupational Therapy (OT,) or Speech Language Pathology (SLP). The Technician attends to the daily tasks of departmental organization and upkeep. The Technician will be expected to perform various clerical, regulatory, and environment of care duties on a regular basis.  The rehab technician may serve as an office coordinator or liaison when requested by the department leader.

Essential Functions:
•    Administers components of interventions (therapeutic exercise, therapeutic activity, gait training, activities of daily living); specific functions and tasks will be determined by the therapy provider (PT, OT, or SLP)
•    Performs setup for exercise, evaluation, or modality equipment
•    Assists in transfer and/or transport of patients, as needed
•    Take vital signs, as needed
•    Assists therapist with initiation and monitoring of patients on available therapy and exercise equipment within the rehab department
•    Monitors departmental supply level
•    Performs clerical duties (answers phones, scheduling, data entry, filing)
•    Reports any and all status changes regarding patient to supervising Therapist or Assistant
•    Maintains organization and cleanliness of all patient care equipment and treatment areas

Other Functions:
•    Initiates orders for repairs and routes non-functioning equipment for repair
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High school diploma or GED/ equivalent (required)
Experience: 
•    Previous clerical experience (preferred)  
•    Experience as Physical Therapy Tech (preferred) 
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Rehab Technician is a non- licensed caregiver who works under the direction of a Physical Therapist, Occupational Therapist, Speech Therapist, and/or Assistant to aid in the provision of patient care.  The technician will be involved with patient preparation, components of certain interventions, and post-treatment procedures. Specific tasks will be determined by the specific therapy provider, Physical Therapy (PT,) Occupational Therapy (OT,) or Speech Language Pathology (SLP). The Technician attends to the daily tasks of departmental organization and upkeep. The Technician will be expected to perform various clerical, regulatory, and environment of care duties on a regular basis.  The rehab technician may serve as an office coordinator or liaison when requested by the department leader.

Essential Functions:
•    Administers components of interventions (therapeutic exercise, therapeutic activity, gait training, activities of daily living); specific functions and tasks will be determined by the therapy provider (PT, OT, or SLP)
•    Performs setup for exercise, evaluation, or modality equipment
•    Assists in transfer and/or transport of patients, as needed
•    Take vital signs, as needed
•    Assists therapist with initiation and monitoring of patients on available therapy and exercise equipment within the rehab department
•    Monitors departmental supply level
•    Performs clerical duties (answers phones, scheduling, data entry, filing)
•    Reports any and all status changes regarding patient to supervising Therapist or Assistant
•    Maintains organization and cleanliness of all patient care equipment and treatment areas

Other Functions:
•    Initiates orders for repairs and routes non-functioning equipment for repair
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High school diploma or GED/ equivalent (required)
Experience: 
•    Previous clerical experience (preferred)  
•    Experience as Physical Therapy Tech (preferred) 
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
              
Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Must be able to perform basic math and analyze data
•    Knowledge of or ability to learn medical terminology 
•    Must be able to answer phones, direct calls and display professional phone etiquette while providing excellent customer service
•    Manages time effectively, keeps tasks appropriately prioritized
•    Ability to build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility 
•    Ability to ensure accuracy of data entry, document creation and filing systems in a healthcare environment
•    Ability to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism  
Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats
Reasoning Ability:  
•    Able to think through complex situations and identify appropriate options
Computer Skills: 
•    May require the ability to type or keyboard 55 accurate words per minute
•    Proficient in Microsoft Office (Word, Excel, Outlook) 

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

This position is responsible for providing direct clinical behavioral health and/or substance use services to child, adolescent, adult and/or geriatric patients and families. Services include: group therapy, family therapy, individual therapy, psycho-education, discharge planning and coordinating with community, government and/or other behavioral health agencies for aftercare services.

Essential Functions:

Under the direct supervision of a board approved supervisor, this position will provide therapeutic and case management services, including:

• Adheres to respective Board mandated professional development and CEU requirements needed to maintain active provisional licensure
• Demonstrates screening and assessment skills needed to obtain essential information from patients, their families, or collateral sources to develop person-centered care and discharge plans
• Documents and communicates key information needed to collaborate with physicians and interdisciplinary treatment team to develop individualized and developmentally appropriate care and discharge plans. Provides rational for prioritization and/or deferment of problems
• Displays proficiency in providing therapeutic interventions to families, individuals, and groups.  Offer specialized treatment interventions such as sexual offender therapy, play therapy, EMDR, or other if certified/credentialed to do so

Shift Length (in hours):

8 hours

# Shifts/Week:

5

Overtime Required:

☐ Infrequently     ☐ Sometimes    ☐ Often     ☒ n/a (exempt position)

Other Functions:

• Displays proficiency in clinical documentation to include development of care plan goals, objectives, and intervention strategies
• Adheres to all clinical documentation requirements in an accurate and timely manner
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Master’s degree in a behavioral health or human services related field (required)

Experience:

• Two (2) years of clinical experience in a behavioral health or human service setting (preferred)

Licensure:

• Licensure and Certifications Current certification as a Clinical Social Worker (CSW), Licensed Professional Counselor Associate (LPCA), Licensed Marriage & Family Therapist Associate (LMFTA), Clinical Alcohol & Drug Counselor (CADC), in the state of KY required within 45 days of hire (required)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• Crisis Prevention Institute (CPI) training and perform CPI techniques (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

This position is responsible for providing direct clinical behavioral health and/or substance use services to child, adolescent, adult and/or geriatric patients and families. Services include: group therapy, family therapy, individual therapy, psycho-education, discharge planning and coordinating with community, government and/or other behavioral health agencies for aftercare services.

Essential Functions:

Under the direct supervision of a board approved supervisor, this position will provide therapeutic and case management services, including:

• Adheres to respective Board mandated professional development and CEU requirements needed to maintain active provisional licensure
• Demonstrates screening and assessment skills needed to obtain essential information from patients, their families, or collateral sources to develop person-centered care and discharge plans
• Documents and communicates key information needed to collaborate with physicians and interdisciplinary treatment team to develop individualized and developmentally appropriate care and discharge plans. Provides rational for prioritization and/or deferment of problems
• Displays proficiency in providing therapeutic interventions to families, individuals, and groups. Offers specialized treatment interventions such as sexual offender therapy, play therapy, EMDR, or other if certified/credentialed to do so
• Displays proficiency in clinical documentation to include development of care plan goals, objectives, and intervention strategies

Shift Length (in hours):

8 hours

# Shifts/Week:

5

Overtime Required:

☐ Infrequently     ☐ Sometimes    ☐ Often     ☒ n/a (exempt position)

Other Functions:

• Adheres to all clinical documentation requirements in an accurate and timely manner
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Master’s degree in a behavioral health or human services related field (required)

Experience:

• Two years of clinical experience in a behavioral health or human service setting (preferred)

Licensure:

• Current independent licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage & Family Therapist (LMFT), or Licensed Clinical Alcohol & Drug Counselor (LCADC), in the state of KY (required)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• Able to complete Crisis Prevention Institute (CPI) training and perform CPI techniques (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

• Supports the accurate maintenance of the supply inventory
• Daily restocking of shelves
• Rotates inventory
• Performs cycle counts or other inventories
• Notifies Supervisor of outdates or slow moving inventory
• Supports and maintains inventory level for 3rd party system or Lawson Par locations
• Able to provide basic trouble shooting for all automated inventory management systems
• Maintain clean and orderly stock locations
• Maintains professional image when assisting customers in person or by phone on VOCERA
• Processes shipment to stock or delivers
• Other duties as assigned
• Basic Lawson functions
• Basic knowledge of 3rd party system utilized at facility.
• Assist in packing case carts as needed.

Additional Job Description:

Education / Accreditation / Licensure (required & preferred):
• High school or GED required
• Associate’s or Bachelor Degree preferred

Experience (required and preferred):

• Minimum of Two (2) years Supply Chain related experience preferred
• Team Management and/or Project Management preferred
• Must keep abreast of current trends/changes related to technology within healthcare

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The Risk Analyst is responsible for promoting an environment of risk awareness and risk reduction. Direct facility risk awareness and risk reduction program, including loss prevention and loss control measures, analysis of trending concerns, risk reduction education; Assistance in development and education of facility safety and risk management policies and procedures; Responsible for reviewing and investigating risk incidents and creating reports and timelines as assigned.  Actively facilitate and lead related incident follow-up meetings including but not limited to Root Cause Analyses and Performance Improvement meeting.

Essential Functions:
•    Programs and strategies to minimize, transfer or eliminate risk exposures, to include financial impact when risks occur.
•    Must demonstrate ability to review medical record and identify pertinent issues.
•     Must show attention to detail in order to be accurate and possess good oral and written verbal communication skills.
•    Responsible for review of all events entered to the online incident reporting system. Collaborates with the Risk Manager and other leaders in investigation of these reports including planning and participating in Performance Improvement and Root Cause Analyses.
•    Develops, presents, and evaluates educational programs relating to risk management theory, current issues, and incident prevention.
•    Must be able to analyze data provided as part of the incident reporting system to identify trends and collaborate with unit leadership to address trends identified.
•    Participates in investigation of sentinel events and the root cause analysis process.
•    Serves as a resource to physicians, administrators, nursing personnel and other hospital and physician practice personnel. 
•     Participates in developing and interpreting appropriate risk management policies, procedures, and techniques. 
•    Attends educational programs, training sessions as assigned relating to essential job functions.
•    Support and encourage error reporting throughout the organization and support the development of a Just Culture.
•    Greets and coordinates outside agency survey visits.
•     Attends and participates in departmental meetings as assigned.
•    Assists in completion of risk investigations, FMEA, and Root Cause Analysis as assigned.
•    Maintain compliance with all company policies, procedures, and standards of conduct. 
•    Comply with HIPAA privacy and security requirements to always maintain confidentiality.
•    Performs other duties as assigned.

Other Functions:
•    Participates in various other special projects related to protecting the Hospital against liability claims.
•    Participates in developing and interpreting appropriate risk management policies, procedures, and techniques.
•    Active member of the Patient Safety Committee as well as other committees as assigned by the Risk Manager.
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
Bachelor’s degree in related field (required).
Experience: 
•    2 years of patient care experience in a hospital setting (required) 
•    1 or more years in behavioral health (preferred)

Licensure:/Certification:
CPHRM preferred.
Preferred  Healthcare Provider/Basic Life Support and Crisis Prevention Intervention (CPI) training and to perform as required.

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information.
•    Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively- anticipates and plans for problems before they arise; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism  
•    Role models strong work ethic – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions, as needed, to ensure optimal outcomes
•    Displays strong interpersonal skills– can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; displays self-awareness and emotional intelligence, exercises sound judgement
•    Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome
Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:  
•    Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events
Computer Skills: 
•    Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health
 

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Patient Access Representative I is responsible for communicating with patients, physicians and clinical staff in a timely and professional manner. As a first point of contact, the person will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.

Essential Functions:

• Answers all incoming calls with exceptional customer service with a focus on compassionate patient centered care
• Accurately schedules and reschedules new, return, and referring provider appointments within assigned group or warmly transfer to level II agents
• Effectively utilizes physicians’ template and guidelines using access center technologies
• Determines appropriate physicians for all non-directed referrals
• Fields non-clinical and clinical patient questions or transfer to appropriate clinical parties
• Sets patient’s expectations for their visit ensuring an excellent patient experience
• Calls patients to reschedule appointment when clinic is cancelled
• Retrieves relevant information by effectively using current clinic/hospital software (e.g. Allscripts, Centricity Business), online paging systems and other clinic/hospital systems

Shift Requirements:

Shift Length (in hours):

Set 8-hour shift between the hours of 8am – 5pm as determined by management

# Shifts/Week:

5 shifts per week

Overtime Required:

☒ Infrequently    ☐ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• Regularly monitors guided schedule documents to ensure up to date scheduling compliance
• Adheres to group productivity and quality metrics
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• Two (2) years of scheduling in a multi-specialty clinic (preferred)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information
• Assures completion of forms for signatures, authorization and consents
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.).  Works with physicians and nurses to ensure accurate patient placement.  Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.)
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients
• Maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered

Other Functions:

• Complies with all department and hospital policies and procedures
• Maintains an efficient and effective patient flow
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams
• Contributes to the accomplishment of department and hospital objectives
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances
• Maintains a clean and orderly work area
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital.  The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered.  Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.).  Works with physicians and nurses to ensure accurate patient placement.  Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration.  Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently     ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital.  The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered.  Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.).  Works with physicians and nurses to ensure accurate patient placement.  Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration.  Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently     ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

JOB SUMMARY

This position is responsible for managing the appeal of unpaid claims in the Central Business Office.  This position will also work closely with insurance carriers in resolving unpaid claims.

JOB RESPONSIBILITIES

• Review and appeal unpaid claims daily.
• Completes follow-up work on appealed claims.
• Works with insurance carriers on appeal issues.
• Provides feedback to the coding department with coding errors or updates.
• Reviews remit to ensure accurate payment was received.
• Reviews denials for accuracy.
• Obtains all necessary information to expedite the appeal process.
• Closes and prints daily batch proof.
• Makes charge corrections as needed in the practice management system.
• Attends continue education programs for coding.
• Other duties as assigned.

Additional Job Description:

Education:

• High School education or GED required.
• Must have and maintain Certified Professional Coder (CPC) certification through AAPC or must have and maintain CCA, CCS or CCS-P certification through AHIMA.

Experience:

• 3 years of prior coding experience, preferred.
• Prior experience working with medical insurance.