Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Clinical Assistant provides clinical patient care support in a caring, safe, and efficient manner, under the supervision and delegation of the Registered Nurse. In collaboration with patients and families (as defined by the patient) the Clinical Assistant is responsible for the care of the patient. The Clinical Assistant adheres to and is supportive of the hospital and the department of Nursing mission and philosophy.

Essential Functions:

• Delivers successful service to our internal and external customers by adhering to critical success standards: demonstrating accountability and commitment to quality and safety standards; providing exceptional customer service; and exerting effort to ensure a positive work environment that demonstrates dedication to the hospital’s mission, vision and values
• Performs delegated nursing skills, including but not limited to, activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures
• May perform skills, within scope of practice for unlicensed assistive personnel. These skills include, but are not limited to, the collection of specimens, use of specialized equipment, restraint monitoring and patient elimination procedures. Communicates performance of these skills to the patient’s Registered Nurse and other members of the healthcare team
• Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service
• Performs and documents point-of-care testing, patient mobility and exercise, comfort, rest, sleep and care needs, patient hygiene, grooming, dressing, skincare, dietary, toileting and elimination needs
• Assists with transport
• Performs clerical duties; use of a fax machine, computers, medical transcription, telephone, and copy machines may be required
  Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment.  Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards

Other Functions:

• Participates in training, development and continuing education activities to improve role functioning Responsible for knowing and demonstrating National Patient Safety standards.  Participates in department-based activities and initiatives to improve and ensure a safe environment
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct

• Communicates effectively with members of the health care team, patients and families, often under stress or emergency situations
• Assists other members of the nursing care team and/or other disciplines
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or GED/Equivalent (required)

Experience:

• Experience in healthcare setting (preferred)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• State Registered Nurse Aide (SRNA) by the Kentucky Board of Nursing (preferred)

Primary Location:

UofL Outpatient Center

Address:

401 E. Chestnut St.
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• Two (2) years of scheduling in a multi-specialty clinic (preferred)

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account.

Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.

Essential Functions:

• Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record

• Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy

• Answers and responds to external and internal phone calls in a timely manner

• Checks and responds to emails in a timely and professional manner

• Meets or exceeds productivity standards in the completion of daily assignments and accurate production

• Supports goals of department/organization

• Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization

• Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure

• Provides excellent customer service to internal and external customers using ADIET method

• Maintains an organized and efficient work area

• Transmits all patient documents accurately and in a timely manner.

Other Functions:

• Takes responsibility for maintaining accountability for improving job knowledge and skills

• Maintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• High School Diploma or equivalent required

Experience:

• PC literacy, must be able to type 30 wpm with a 95% accuracy (required)

• At least one year of patient access (preferred)

• Demonstrated knowledge of medical terminology (preferred)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Team – ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome

• Critical Thinking – ability to think through issues and identify appropriate options

• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

• Initiative — Job requires a willingness to take on responsibilities and challenges.

• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace

• Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats.

• Speaking — Talking to others to convey information effectively.

• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Reasoning Ability:

• Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events

• Demonstrates the ability to understand instructions and underlying principles.

• Ability to reason and make sound judgments.

Computer Skills:

• Proficient in the use of EMR and Microsoft Office Suite

• Able to utilize appropriate computer systems to perform ICD-10 code look up.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Additional Job Description:

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

***20 hours outpatient pelvic health coverage at Medical Center Northeast and 4 hour weekend coverage at South Hospital each week.

Position Summary and Purpose

The therapist is responsible for the evaluation and treatment of patients referred to the facility. This includes patient evaluation, development and implementation of an appropriate treatment plan, delivery of treatment services, and comprehensive discharge planning. The therapist functions as an effective team member and contributes to the development and achievement of department and organizational goals and objectives.

Essential Functions:

• Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures

• Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)

• Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers

• Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations

• Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures

• Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.

• Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.

• Actively participates in program development, performance improvement activities, and community events sponsored by the organization

• Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• BS, MS or Doctorate level degree from accredited college or University (required)

Experience:

• Varies based on practice setting and programmatic needs of the facility (required)

Licensure:

• Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Clinical Assistant provides clinical patient care support in a caring, safe, and efficient manner, under the supervision and delegation of the Registered Nurse. In collaboration with patients and families (as defined by the patient) the Clinical Assistant is responsible for the care of the patient. The Clinical Assistant adheres to and is supportive of the hospital and the department of Nursing mission and philosophy.

Essential Functions:

• Delivers successful service to our internal and external customers by adhering to critical success standards: demonstrating accountability and commitment to quality and safety standards; providing exceptional customer service; and exerting effort to ensure a positive work environment that demonstrates dedication to the hospital’s mission, vision and values
• Performs delegated nursing skills, including but not limited to, activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures
• May perform skills, within scope of practice for unlicensed assistive personnel. These skills include, but are not limited to, the collection of specimens, use of specialized equipment, restraint monitoring and patient elimination procedures. Communicates performance of these skills to the patient’s Registered Nurse and other members of the healthcare team
• Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service
• Performs and documents point-of-care testing, patient mobility and exercise, comfort, rest, sleep and care needs, patient hygiene, grooming, dressing, skincare, dietary, toileting and elimination needs
• Assists with transport
• Performs clerical duties; use of a fax machine, computers, medical transcription, telephone, and copy machines may be required
  Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment.  Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards

Other Functions:

• Participates in training, development and continuing education activities to improve role functioning Responsible for knowing and demonstrating National Patient Safety standards.  Participates in department-based activities and initiatives to improve and ensure a safe environment
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct

• Communicates effectively with members of the health care team, patients and families, often under stress or emergency situations
• Assists other members of the nursing care team and/or other disciplines
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or GED/Equivalent (required)

Experience:

• Experience in healthcare setting (preferred)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• State Registered Nurse Aide (SRNA) by the Kentucky Board of Nursing (preferred)

Primary Location:

UofL Health - Brown Cancer Center - UMC

Address:

529 S. Jackson St.
Louisville, KY 40202


Shift:

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.). Works with physicians and nurses to ensure accurate patient placement. Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

•    Conducts systematic, continuous, and comprehensive assessments of patient health status from admission or encounter to discharge across the care continuum to ensure patient safety, collaborating with the healthcare team, patient and family. Care addresses all aspects of the individual and family, including age, gender, spiritual, cultural, physical, psychosocial, and patient preferences.
•    Administers medications per licensure authority, assesses and reassesses the effects of these medications, and documents administration in a timely manner per policies, procedures, and regulatory requirements. Consistently adheres to patient safety guidelines regarding all aspects of medication administration.
•    Collaborates with the healthcare team, plans care using current scientific knowledge, theory, and care standards within the nursing interventions and outcomes framework and national patient safety goals. Constructs individualized, age specific plans for optimal patient and family outcomes, as appropriate to the practice setting. Incorporates data from the multi-disciplinary Care Team into the plan of care to assure continuity and appropriate patient teaching.
•    Collaborates with healthcare team, identifies and prioritizes patient problems based on subjective and objective assessment data, patient safety considerations, patient and family goals and preferences, and nursing interventions and the medical plan of care.
•    Implements nursing care interventions to meet patient and family center health care needs. Evaluates care by performing regular and systematic reviews of patient /family responses to interventions; revises the multi-disciplinary plan of care in collaboration with other care Team members to promote desired outcomes.
•    Recognizes care variances and takes steps to prevent or intervene with potential or real adverse events to promote safe care.
•    Competently and consistently assesses, conducts, and evaluates the outcomes of patient and family teaching, from admission, or episode of care, to discharge. Teaching reflects sensitivity to age, learning needs and cultural background.
•    Tracks and trends sepsis, quality, and patient safety data
•    Serves as an advocate for the patient and family, demonstrates respect for their rights, responsibilities, and sensitivity to their preferences.
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
•    Proactively uses safety surveillance to prevent adverse outcomes.
•    Performs other duties as assigned within the scope of nursing practice.
•    Demonstrates competent skills, appropriate clinical judgments and chain of command to promote patient safety and reach planned care goals and outcomes.
•    Maintains compliance with all company policies, procedures and standards of conduct.
•    Performs other duties as assigned

Additional Job Description:

Education:
•    All new-hire Associate Degree Registered Nurses (new graduate and experienced) are encouraged to start an approved BSN program.  
•    Bachelor’s Degree in Nursing from an accredited nursing program (preferred) 

Experience: 
•    Minimum 2 years critical care or emergency department experience (required)
•    1 year of rapid response experience (preferred)

Licensure:
•    Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (required)
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
•    Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (required)
•    Critical Care Registered Nurse (CCRN) or Trauma Certified Registered Nurse (TCRN) upon hire or must be obtained within 1 year of hire (required)
•    TNCC or TCAR (preferred)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

Under the direction of the Manager or Director of Care Coordination or CNO, the RN Case Manager performs activities which support the Care Coordination Department including:

• Promotes optimal management of clinical resources by conducting timely initial admission assessments based on clinical indicators and anticipated service needs for appropriate level of hospital care; Validates patient demographics and payor source

• Utilizes and contributes to the development of the multidisciplinary clinical assessment of patients on an on-going basis during the patient’s admission to ensure the quality and appropriateness of patient care

• Implements, reassesses, and evaluates patient condition and coordinates plan of care daily;  Develops patient specific plan of care based on the individual needs of the patients, conversations with providers and other staff, and documentation in electronic medical record (EMR.) Ensures updated plan of care is documented in the EMR

• Coordinates the discharge needs of patients with necessary internal and external providers while protecting patient information

• Performs timely, professional, and appropriate documentation as reflected in the Quality Review Audit process

• Advocates for patient/family needs in a respectful, non-judgmental, and confidential manner

• Serves as a liaison or facilitator for the patient and interdisciplinary healthcare team in the management of unusual or questions cases. Educates the healthcare team about the role of the RN: Case Manager.  Is accessible to the healthcare team as a resource.

• Appropriately refers cases to manager/director of care coordination, CAO, or medical director when intensity of service or severity of illness is not present and is unable to be resolved

• Ensure delivery of Discharge Medicare Important Message (IM) and Medicare Outpatient Observation Notice (MOON), where applicable

• Acknowledges, addresses, and completes are Consults to Case Management on respective units in EMR

Other Functions:

• Works collaboratively with social workers to identify social and financial barriers and community resources

• Completes referrals to Social Worker for patients with high-risk indicators

• Attends monthly departmental staff communications meetings. Serves as an active member of committees, as needed, which may include a variety of projects or topics

• Enhances professional growth and development through participation in educational programs, reading current literature, attending in-service meetings and workshops that are related to assigned areas of responsibility. Assumes responsibility of growth and development, maintains competency in care management principles

• Educates physicians, patients, and staff with regards to payors, financial issues, documentation, and potential compliance issues

• Serves as a resource to physicians for clinical management and financial issues.  Assists the providers with promoting efficiencies in the care delivery system and reducing/ eliminating barriers to efficient/effective service

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

A Note on Required Qualifications:

If individual holds an AS in Nursing they must be actively pursing their Bachelor's Degree in Nursing, Business, Health Care Administration or equivalent; Bachelor's Degree completion is required within 3 years of date of hire.

UofL Health will accept a Nurse Licensure Compact (NLC) from the NCSBN in lieu of a Kentucky Nursing License, per the KBN.

Additional Job Description:

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Nursing Manager provides leadership and strategic oversight for the daily operations of assigned unit(s) and/or departments(s), ensuring excellence in patient care delivery around the clock. This role is accountable for driving performance in key areas including fiscal stewardship, staff development, optimal resources utilization and patient experience. With a steadfast commitment to quality and safety, the Nursing Manager fosters a culture of collaboration, innovation, and continuous improvement to achieve the highest standards of patient-centered care.

Essential Functions:

• Applies comprehensive knowledge and clinical expertise to deliver age-appropriate, condition specific care, ensuring the highest standards of safety, compassion, and effectiveness for every patient served.
• Provides leadership and oversight to assigned professional, technical, and clerical staff, fostering a collaborative environment that promotes accountability, continuous improvement, and consistent delivery of high-quality patient care.
• Designs and implements strategic staffing models to ensure optimal coverage and continuity of care, proactively aligning team resources with patient acuity and volume to meet evolving care needs.
• Leads efforts to attract, develop and retain a high-performing, well-rounded nursing team by overseeing recruitment, onboarding, training, performance evaluation, and ongoing competency development to ensure excellence in patient care.
• Plays a key role in supporting the organization’s financial health by actively managing departmental productivity, participating in budget planning, and identifying opportunities for cost-effective care delivery without compromising quality.
• Support the efficient and effective operation of the department by overseeing the management of supplies, equipment, physical space, and technology resources to ensure a safe, organized, and high-performing care environment.
• Ensure the timely and accurate preparation of essential departmental reports, including staff schedules, payroll, labor productivity metrics, audits, incident documentation, and other assignments, supporting transparency and informed decision making.
• Support the organization’s commitment to excellence by contributing to the achievement and sustained compliance with licensure requirements, regulatory mandates, and accreditation standards through proactive preparation, monitoring, and collaboration.
• Foster strong, collaborative relationships and open communications with medical staff, interdisciplinary teams, leadership, and frontline staff to support shared decision making and unified approach to patient care.
• Facilitate quality improvement initiatives within the department or unit, fostering a culture of excellence, accountability, and continuous improvement.
• Consistently upholds the Code of Ethics for Nurses. This framework provides a principled foundation for ethical nursing practice and sound decision-making in complex care environments.

Other Functions:

• Participates in training, development and continuing education activities to improve role functioning. Responsible for knowing and demonstrating National Patient Safety standards.  Participates in department-based activities and initiatives to improve and ensure a safe environment.
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct.
• Communicates effectively with members of the health care team, patients and families, often under stress or emergency situations.
• Assists other members of the nursing care team and/or other disciplines.
• Maintains compliance with all company policies, procedures and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Additional Job Description:

Education:

• Associate Degree in Nursing from an accredited/approved school of nursing (Required).
• Bachelor of Science in Nursing (BSN) from an accredited/approved school of nursing (Preferred).
• For facilities seeking/maintaining Magnet designation: Bachelor of Science in Nursing Degree from an accredited approved school of nursing (Required).

Experience:

• For all candidates: At least two (2) years of experience in an acute care setting (Required)
• For Frazier Rehab (all candidates): Two (2) years of experience in rehab and one (1) year with pediatric patients (Required).
• Prior management experience (Preferred)

Licensure: Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (Required).

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (Required)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (Preferred)
• National Nursing Certification in Field of Specialty obtained if not held at time of hire (Preferred)
• Note: additional, specialized certifications may be required or preferred based on unit.

Primary Location:

Peace - Louisville

Address:

2020 Newburg Rd.
Louisville, KY 40205


Shift:

Weekend Days (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

This position is responsible for providing direct clinical behavioral health and/or substance use services to child, adolescent, adult and/or geriatric patients and families. Services include: group therapy, family therapy, individual therapy, psycho-education, discharge planning and coordinating with community, government and/or other behavioral health agencies for aftercare services.

Essential Functions:

Under the direct supervision of a board approved supervisor, this position will provide therapeutic and case management services, including:

• Adheres to respective Board mandated professional development and CEU requirements needed to maintain active provisional licensure

• Demonstrates screening and assessment skills needed to obtain essential information from patients, their families, or collateral sources to develop person-centered care and discharge plans

• Documents and communicates key information needed to collaborate with physicians and interdisciplinary treatment team to develop individualized and developmentally appropriate care and discharge plans. Provides rational for prioritization and/or deferment of problems

• Displays proficiency in providing therapeutic interventions to families, individuals, and groups. Offers specialized treatment interventions such as sexual offender therapy, play therapy, EMDR, or other if certified/credentialed to do so

• Displays proficiency in clinical documentation to include development of care plan goals, objectives, and intervention strategies

Other Functions:

• Adheres to all clinical documentation requirements in an accurate and timely manner

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• Master’s degree in a behavioral health or human services related field (required)

Experience:

• Two years of clinical experience in a behavioral health or human service setting (preferred)

Licensure:

• Current independent licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage & Family Therapist (LMFT), or Licensed Clinical Alcohol & Drug Counselor (LCADC), in the state of KY (required)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

• Able to complete Crisis Prevention Institute (CPI) training and perform CPI techniques (required)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Has a great knowledge and skill base of multiple therapies including but not limited to CBT, Trauma Informed Care, Motivational Interviewing, etc.

• Feels comfortable working with populations that are very acute in a hospital setting along with other disciplines including mental health techs, nurses, behavior analysts, Psychiatrists, ARPN, etc.

• Excels at building rapport with patients and their families and affectively communicating treatment and discharge information as well as have a working knowledge of agencies and community organizations for referral and collaboration

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Able to critically think through complex patient situations, process improvements, evidence-based practice

• Able to assist others in developing clinical reasoning skills

Computer Skills:

• Must be efficient in the Electronic Medical Record system in place, use Microsoft word, office, and excel, as well as email and maintain communication with electronic systems as required

• Must be able to demonstrate knowledge in Cerner, STAR, Tele-tracking, and knowledge hub

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

UofL Health - Brown Cancer Center - UMC

Address:

529 S. Jackson St.
Louisville, KY 40202


Shift:

Varied (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Dosimetrist generates radiation dose distributions and calculations manually or by computer following dose prescriptions specified by the Radiation Oncologist for radiation oncology patients. Planning is done with service to adult (18 - 65 years), geriatric (66 and older), adolescent (12 - 17 years) and pediatric (birth - 11 years) patient populations.

Essential Functions:

1. Assist clinical staff in localization procedures, using CT or conventional radiographic techniques

2. Obtain patient contours and assist in outlining of anatomical structures and the target volume in three dimensions

3. Discuss with the physician the aim of the treatment, including planned tumor dose and maximum acceptable doses to normal tissue

4. Generate isodose distributions via computer and performs calculations for the accurate delivery of the prescribed dose. Presents these to the physician and discusses alternatives

5. Label plans with correct anatomical directions

6. Participate in continuing education in the area of current treatment planning techniques and advances in medical dosimetry

7. Calculate required treatment time or monitor setting for delivery of prescribed dose

8. Assist and monitor preparation of treatment aids and beam modifying devices, including head holders, molds, cradles, compensators, and others as needed

9. Assist in verification of treatment plans through treatment simulation using CT or conventional radiographic techniques

10. Assist the therapist staff in the implementation of treatment plans providing expertise for difficult set-ups

11. Enter treatment parameters in record/verify system accurately and completely.

12. Assist in routine quality control program to include isocenter placement, second check of chart before patient’s first treatment and participation in peer review and chart rounds.

13. Provide treatment-planning instruction to staff, residents, and students as required

14. Assist in record keeping and documentation of treatment parameters for all patients undergoing radiation therapy

15. Enters charges accurately and in a timely manner

16. Plans treatment technique using 2D planning, 3D conformal planning or manually to deliver dose prescribed by Radiation Oncologist

17. Able to develop IMRT(static and vmat) and SBRT plans for appropriate department accelerators

18. Performs other duties as assigned by authorized personnel or as requested to meet the needs of the facility as well as internal and external customers.

Other Functions:

• Maintain compliance with all company policies, procedures and standards of conduct.

• Performs other duties as assigned.

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• BS in Biologic or Physical Sciences with training in Dosimetry or graduate of approved Dosimetry school. (required)

• RTT with experience in dosimetry may be considered.

Experience:

• CMD with less experience may be considered. (required)

• Five years of dosimetry job experience (preferred)

Licensure:

• Certification by Medical Dosimetry Certification Board (MDCB) (required)

Certification:

• Certification by Medical Dosimetry Certification Board (MDCB) or graduate of approved Dosimetry School and Board eligible (required)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Computer software relevant to oncology, anatomical structures and 3D CT scan knowledge.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:

• Ability to communicate with the physicians and physics staff is a must.

Computer Skills:

• Software relevant to Oncology and the various programs utilized by department

• Able to use Aria, Cerner, Eclipse

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

• Maintains confidentiality and protects sensitive data at all times.

• Adheres to organizational and department specific safety standards and guidelines.

• Works collaboratively and supports efforts of team members.

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The scheduler serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Essential Functions:

• Answer phone calls and direct them appropriately
• Check patient into the electronic medical record
• Ensure patient packet questionnaire is complete, if not assist patient in completing
• Address patients questions or needs
• Review M.D. visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)
• Print paperwork for patient education and/or test instructions
• Check patient out of the electronic medical record at completion of visit
• Supports goals of department/organization.  Works as a team player by enhancing team effectiveness, supporting, and assisting team members, the department and/or the organization

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or GED/Equivalent (required)

Experience:

• One(1)  year healthcare experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Strong customer service and communication skills
• Must understand and be able to perform professional phone etiquette

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability: 

• Ability to solve practical problems

Computer Skills:

• Must be proficient with basic computer skills

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

•    6 month program that includes classroom curriculum and clinical training in the surgical setting.  

•    Progress will be monitored and clinical training may be adjusted based on student progress
•    Clinical support from educators and highly-trained surgical tech preceptors.
•    Must be willing to commit to rigorous on-the-job training.
•    Be able to work all scheduled shifts (40 hours a week) for the duration of training. 
•    Must maintain good attendance during the program.
•    Must earn a passing grade of 75% on all quizzes, tests, and clinical practicums.
Team members must commit to working for the organization within their scope of practice or qualifications based on the following criteria: 
•    Participants will be required to maintain employment with UofL Health for the duration of the program.
•    Upon completion of the program, the employee agrees to work in a full-time role as Surgical Tech for two (2) years at UofL Health

Required Qualifications:
•    Basic Life Support (BLS) through the American Heart Association. 
•    High school diploma or GED
•    Must be 18 years of age or older

Preferred Qualifications: 
•    Prior patient care experience. 
 

Additional Job Description:

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Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Emergency Psychiatric Technician (EPT) participates in the delivery of patient care to the psychiatric patient in crisis, under the supervision of an RN. The EPT will assist in providing, monitoring, and maintaining a safe, therapeutic environment. Other responsibilities include specimen collection, activities of daily living, behavioral management, crisis intervention, and implementation of patient treatment in accordance with physician orders, RN directives, hospital and unit specific policies and procedures, and defined standards of patient care and clinical practice. The EPT provides clinical patient care support in a caring, safe, and efficient manner, under the direction of an RN.

Essential Functions:

• Responds appropriately in lifesaving situations.
• Monitor and maintain the therapeutic environment.
• Performs unit patient safety rounds every 15 minutes and documents.
• Participates in identification, management, and stabilization of crisis situations which may include deescalating combative patients.
• Assist in the implementation and documentation of seclusion and restraint episodes.
• Uses techniques taught in Non-Violent Crisis Intervention and Team Control when indicated in crisis situations.
• Performs venipuncture for specimen collection under the direction of an RN. Appropriately labels and ensures delivery to the clinical laboratory.
• Collect urine specimens on all patients and transports specimen to labs.
• Performs routine 12-lead electrocardiography testing under the direction of the RN.
• Assist the RN or RT with the placement of nasal cannulas.
• Performs vital signs and oxygen saturation monitoring as indicated per unit policy or as directed by the RN.
• Completes glucose monitoring as indicated and documents.
• Completes contraband searches in the absence of security personnel on the unit and document. May be required to leave EPS and enter search room to complete contraband search.
• Take all necessary steps to ensure safeguarding of patients clothing and valuables.
• Assist with physical examinations, admission, transfers, and discharges of patients.
• Transports patients by wheelchair with security personnel to 3N.
• Assist patients with mobility, and exercise, comfort, rest, sleep, and care needs, patient hygiene, grooming, dressing, skincare, dietary, toileting and elimination needs.
• Develops a therapeutic rapport with patients and their family.
• Uses A.I.D.E.T. when communicating with patients, families, visitors, co-workers, and customers.
• Utilizes therapeutic communication techniques to perform necessary interventions and document.
• Perform clerical duties such as use of fax machine/copier/printers/ answer phone/ computer as required.
• Print patient labels and armbands when indicated.
• Accompany patients at discharge to their appropriate mode of transportation.
• Participates in oncoming and off going shift report.
• Safely and correctly operates equipment (i.e. beds, wheelchairs, restraint bed)
• Organizes equipment and supplies. Assembles equipment cleans and disinfects equipment. Maintains disinfectant solutions per infection control policies. Communicates with bio medical engineering for equipment malfunctions.
• Performs safety checks on equipment and performs QA/QC on point of care testing machines.
• Adheres to Universal precaution, infection control, OSHA, and other regulatory policies and procedures. Maintains safe work practices and follows facility safety procedures.
• Cross-Trains and provides staffing support to alternate ULH psychiatric unit as needed.
• Provides sitter support staffing to other nursing medical/surgical units when appropriate.
• Complies with all hospital and departmental policies, mandatory training, and competencies. Assist in orientation of new employees as necessary.

Other Functions:

• Performs clerical duties
• Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment to maintain a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
• Participates in department-based activities and initiatives to improve and ensure a safe environment
• Participates in training, development and continuing education activities to improve role functioning
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Graduate or equivalent.
• Preferred: Completion of a recognized Clinical Assistant, Medical Assistant or EMT Training Program, or Nursing students who have completed Fundamentals of Nursing Course from an accredited School of Nursing. College course work in social and health sciences preferred.

Experience:

• Internal/External candidates:
• Preferred: Current Certification as a Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT), or be enrolled in an accredited School of Nursing with completion of Fundamentals of Nursing course. Medical terminology and computer skills preferred. LPNs may apply.
• Ability to read, interpret, and follow detailed verbal, written and illustrated instructions; ability to write simple sentences, to complete forms, chart patient data, and the ability to establish and maintain effective working relationships with patients, caregivers, other employees, and the general public.
• One year of experience in inpatient or emergency psychiatry or related area preferred.

Certification:

• American Heart Association Healthcare Provider CPR required.
• NVCI certification required, including team control and transport, upon hire and annually while an employee of psychiatric services.

Primary Location:

Shelbyville Hospital - UMC

Address:

727 Hospital Drive
Shelbyville, KY 40065


Shift:

12P – 12A (United States of America)

Job Description Summary:

For nearly 120 years, the people of Shelby and surrounding counties have relied on their community hospital. And now, thanks to UofL Health’s major investment in our services, we’ve made major improvements to bring more care and more convenience to our community.

UofL Health – Shelbyville Hospital is located on the Colonel Harland D. Sanders Medical Campus in the heart of Shelbyville, just 30 minutes east of downtown Louisville. The hospital offers a full complement of inpatient and outpatient care, including:

24/7 Emergency Care

All-Private Inpatient Rooms

Diagnostic Imaging, including MRI, CT, PET/CT, Nuclear Cardiology, Ultrasound, 3D Mammography & Bone Density

Cardiac & Pulmonary Rehabilitation

Diabetes & Nutrition Care

General and Specialized Surgery, including Gastroenterology, Neurosurgery, Ophthalmology, Orthopedics, Otolaryngology (ENT), Pain Management, Podiatry, Vascular Care

Pulmonology

Sleep Medicine

Wound Care

Frazier Rehab Institute (Physical, Occupational & Speech therapies for adults and children)

Renewed commitment, stronger medicine, what our citizens deserve. For care as vibrant as the community we serve, look no farther than UofL Health – Shelbyville Hospital.

Job Description:

The Registered Nurse (Hospital-Based) is a competent registered nurse that will deliver nursing care to patients of varying age groups by utilizing the nursing process and nursing practice standards. The Registered Nurse (Hospital-Based) uses:

• Nursing Practice Competencies to intervene to achieve safe, optimal patient and family centered care health outcomes;
• Leadership Competencies to coordinate patient care and communicate with the care team;
• Professional Profile Competencies to develop professionally as a life-long learner, and
• Practice Outcomes Competencies to evaluate care based on evidence, the UofL Health quality model, and patient safety goals.

The Registered Nurse (Hospital-Based) demonstrates competency caring for complex patients and participates on the care team to improve the quality of care in the clinical area.

Essential Functions:

Under the supervision of a clinical nurse manager, this position will provide nursing care to patients, and:

• Conducts systematic, continuous and comprehensive assessments of patient health status from admission or encounter to discharge across the care continuum to ensure patient safety, collaborating with the healthcare team, patient and family; care addresses all aspects of the individual and family, including age, gender, spiritual, cultural, physical, psychosocial and patient preferences and proactively uses safety surveillance to prevent adverse outcomes
• Independently administers medications per licensure authority, assesses and reassesses the effects of these medications, and documents administration in a timely manner per policies, procedures and regulatory requirements; consistently adheres to patient safety guidelines regarding all aspects of medication administration
• In collaboration with patient and family, plans care using current scientific knowledge, theory, and care standards within the nursing interventions and outcomes framework and national patient safety goals; constructs individualized, age-specific plans for optimal patient and family outcomes, as appropriate to the practice setting; incorporates data from the multi-disciplinary care team into the plan of care to assure continuity and appropriate patient teaching
• In collaboration with patient and family, identifies and prioritizes patient problems based on subjective and objective assessment data, patient safety considerations, patient and family goals and preferences, and nursing interventions and the medical plan of care
• Implements nursing care interventions to meet patient and family center health care needs. Demonstrates competent skills, appropriate clinical judgments and chain of command to promote patient safety and reach planned care goals and outcomes
• Competently and consistently assesses, conducts and evaluates the outcomes of patient and family teaching, from admission, or episode of care, to discharge, teaching reflects sensitivity to age, learning needs and cultural background
• Evaluates care by performing regular and systematic reviews of patient /family responses to interventions; revises the multi-disciplinary plan of care in collaboration with other care Team members to promote desired outcomes; recognizes care variances and takes steps to prevent or intervene with potential or real adverse events to promote safe care
• Serves as an advocate for the patient and family, demonstrates respect for their rights, responsibilities, and sensitivity to their preferences; prepares the patient and family for discharge; obtains feedback to promote positive patient satisfaction outcomes
• Works collaboratively, with appropriate monitoring and delegation, with unlicensed assistive healthcare providers, per regulatory and legal requirements, assuring safe patient care delivery

Other Functions:

• Demonstrates professional conduct and appearance and is accountable for actions and outcomes
• Orients new members of the healthcare team as well as supervises students in the performance of assigned duties
• May act in the role of relief charge nurse when the unit need arises
• Maintains professional competency through continuing education, ongoing competency demonstration, licensure and professional activities; demonstrates valuing life-long learning
• Participates in evidence-based practice activities, such as journal clubs, and discusses outcomes of care with colleagues, demonstrating knowledge of care indicators; takes steps to improve care delivery by self and team and remains up-to-date with compliance, regulatory and accreditation standards
• Actively participates as a collaborative member of the healthcare team by communicating constructively using core behavioral standards. Identifies clinical and interdepartmental problems, resolving conflicts appropriately on behalf of the care team and patients; demonstrates ability to give and receive peer review and feedback, incorporating this into his or her practice
• Performs duties in a cost-effective manner, striving to avoid wasting hospital resources without jeopardizing quality of care and service
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Associate’s Degree in Nursing from an accredited nursing program is (required)
• Bachelor’s Degree in Nursing from an accredited nursing program (preferred)

Experience:

• All new RN graduates will participate in the Nurse Residency program and must successfully complete all activities (required)
• Two years of hospital patient care experience (preferred)

Licensure:

• Current KY RN licensure or compact license with privileges to work in Kentucky (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Pediatric Advanced Life Support (PALS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)

Note: additional, specialized certifications may be required or preferred based on unit

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Business Intelligence Analyst supports the design, development and implementation of business intelligence tools and solutions. As a member of the Enterprise Analytics team, the Business Intelligence Analyst collaborates and partners with operational and other data consumers across UofL Health to identify their complex business problems and provides actionable insights with the overarching goal of improving operational efficiencies.The Business Intelligence Analyst also works with cross-functional teams coordinating and facilitating Analytics work between Enterprise Analytics and data consumer teams, including those in executive or senior leadership roles.

Additional Job Description:

Education:

• Bachelor’s Degree in Business, Analytics, Information Systems or Computer Science (required)
• Master’s Degree in Business, Analytics, Information Systems or Computer Science (preferred)

Experience:

• One to four (1-4) years of experience in the development of reporting/analytics solutions using BI tools (required)
• Expertise gathering and analyzing business requirements and translating them into technical and user stories.
• Experience partnering with Financial, Clinical and Operational Leaders across the Health System to achieve positive, meaningful results within their respective areas.

Primary Location:

Lions Eye Center - ULP - AMG

Address:

301 E Muhammad Ali Blvd
Louisville, KY 40202


Shift:

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists, and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Faculty Position Available: Ophthalmologist – Glaucoma Division (Open Rank)

The Department of Ophthalmology and Visual Sciences, University of Louisville School of Medicine, has an opening for a full-time tenure or term track faculty member in the department’s Glaucoma Service. Applicants must have graduated from a fully-accredited ophthalmology residency program, have training in an approved Glaucoma fellowship program. Preference will be given to candidates that are certified or eligible for certification by the American Board of Ophthalmology. Furthermore, candidates need to be eligible for licensure in the state of Kentucky. The successful candidate will have clinical and educational responsibilities in the department as well as with University of Louisville Physicians/UofL Health.

The Department of Ophthalmology and Visual Sciences is located in the University of Louisville Health - Eye Institute, on the campus of the University of Louisville Health Sciences Center. The University of Louisville Hospitals, University of Louisville outpatient facilities, Jewish Hospital, Frazier Rehab Institute, Norton Hospital, and Norton Children’s Hospital comprise the hospitals in the medical center complex. Our clinical faculty also operates at University of Louisville Medical Center East and Baptist Hospital East. The Glaucoma Service also provides care to patients in Elizabethtown, Kentucky and the surrounding area.

Louisville, Kentucky is the 29th largest city in the nation, proud of our Kentucky Derby and bourbon heritage, and offers the perfect blend of small town charm and cosmopolitan advantages. The city has a thriving arts and sports community, world-class health facilities, nationally recognized schools, a scenic waterfront, and superb restaurants with James Beard award-winning chefs, historic homes, and a quality of life that is the envy of many larger metropolitan centers.

The Department of Ophthalmology and Visual Sciences is committed to creating equitable and inclusive campus environments that accelerate the success of the full range of our students, residents, fellows and employees. We believe that employees who feel valued and respected will create policies, programs, practices, research agendas, and services to effectively meet the needs and exceed the expectations of the increasingly diverse students we hope to admit and the patient populations we serve.

Applicants are expected to have a strong commitment to clinical care, teaching and research in an academic setting.

The University of Louisville is an equal opportunity and affirmative action employer. Women and minorities are strongly encouraged to apply

Physician provides assessment, management and outcome evaluation for patients’ outpatient settings. Educates patients, families and staff.

Essential Functions:

• Assesses the physical status of clients through interview, health history and physical examination and both inpatient and outpatient services.
• Formulates treatment plans for health problems and follow-ups.
• Writes prescriptions for medication, blood tests and routine diagnostic and follow-up studies and therapeutic measures.
• Evaluates the quality of care provided and recommends changes for improvement.
• Shares clinical expertise with personnel.
• Documents and reports care in an accurate and timely manner.

Other Functions:

• Maintain compliance with all company policies, procedures and standards of conduct.
• Performs other duties as assigned.

Additional Job Description:

Education:

• Medical Doctorate degree

Experience:

• Epic EMR experience is preferred.
• Strong computer and keyboarding skills

Licensure:

• Physician license for state of Kentucky

Certification:

• ACLS/BLS Certification

Primary Location:

JHHS - Jewish Hospital - UMC

Address:

200 Abraham Flexner Way
Louisville, KY 40202


Shift:

6A - 6P (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Registered Nurse (Hospital-Based) is a competent registered nurse that will deliver nursing care to patients of varying age groups by utilizing the nursing process and nursing practice standards. The Registered Nurse (Hospital-Based) uses:

• Nursing Practice Competencies to intervene to achieve safe, optimal patient and family centered care health outcomes;
• Leadership Competencies to coordinate patient care and communicate with the care team;
• Professional Profile Competencies to develop professionally as a life-long learner, and
• Practice Outcomes Competencies to evaluate care based on evidence, the UofL Health quality model, and patient safety goals.

The Registered Nurse (Hospital-Based) demonstrates competency caring for complex patients and participates on the care team to improve the quality of care in the clinical area.

Essential Functions:

Under the supervision of a clinical nurse manager, this position will provide nursing care to patients, and:

• Conducts systematic, continuous and comprehensive assessments of patient health status from admission or encounter to discharge across the care continuum to ensure patient safety, collaborating with the healthcare team, patient and family; care addresses all aspects of the individual and family, including age, gender, spiritual, cultural, physical, psychosocial and patient preferences and proactively uses safety surveillance to prevent adverse outcomes
• Independently administers medications per licensure authority, assesses and reassesses the effects of these medications, and documents administration in a timely manner per policies, procedures and regulatory requirements; consistently adheres to patient safety guidelines regarding all aspects of medication administration
• In collaboration with patient and family, plans care using current scientific knowledge, theory, and care standards within the nursing interventions and outcomes framework and national patient safety goals; constructs individualized, age-specific plans for optimal patient and family outcomes, as appropriate to the practice setting; incorporates data from the multi-disciplinary care team into the plan of care to assure continuity and appropriate patient teaching
• In collaboration with patient and family, identifies and prioritizes patient problems based on subjective and objective assessment data, patient safety considerations, patient and family goals and preferences, and nursing interventions and the medical plan of care
• Implements nursing care interventions to meet patient and family center health care needs. Demonstrates competent skills, appropriate clinical judgments and chain of command to promote patient safety and reach planned care goals and outcomes
• Competently and consistently assesses, conducts and evaluates the outcomes of patient and family teaching, from admission, or episode of care, to discharge, teaching reflects sensitivity to age, learning needs and cultural background
• Evaluates care by performing regular and systematic reviews of patient /family responses to interventions; revises the multi-disciplinary plan of care in collaboration with other care Team members to promote desired outcomes; recognizes care variances and takes steps to prevent or intervene with potential or real adverse events to promote safe care
• Serves as an advocate for the patient and family, demonstrates respect for their rights, responsibilities, and sensitivity to their preferences; prepares the patient and family for discharge; obtains feedback to promote positive patient satisfaction outcomes
• Works collaboratively, with appropriate monitoring and delegation, with unlicensed assistive healthcare providers, per regulatory and legal requirements, assuring safe patient care delivery

Other Functions:

• Demonstrates professional conduct and appearance and is accountable for actions and outcomes
• Orients new members of the healthcare team as well as supervises students in the performance of assigned duties
• May act in the role of relief charge nurse when the unit need arises
• Maintains professional competency through continuing education, ongoing competency demonstration, licensure and professional activities; demonstrates valuing life-long learning
• Participates in evidence-based practice activities, such as journal clubs, and discusses outcomes of care with colleagues, demonstrating knowledge of care indicators; takes steps to improve care delivery by self and team and remains up-to-date with compliance, regulatory and accreditation standards
• Actively participates as a collaborative member of the healthcare team by communicating constructively using core behavioral standards. Identifies clinical and interdepartmental problems, resolving conflicts appropriately on behalf of the care team and patients; demonstrates ability to give and receive peer review and feedback, incorporating this into his or her practice
• Performs duties in a cost-effective manner, striving to avoid wasting hospital resources without jeopardizing quality of care and service
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Associate’s Degree in Nursing from an accredited nursing program is (required)All new-hire Associate Degree Registered Nurses (new graduate and experienced) are required to start an approved BSN program within one (1) year of hire and complete an approved BSN program within three (3) years of hire (required)
• Bachelor’s Degree in Nursing from an accredited nursing program (preferred)

Experience:

• All new RN graduates will participate in the Nurse Residency program and must successfully complete all activities (required)
• Two years of hospital patient care experience (preferred)

Licensure:

• Current KY RN licensure or compact license with privileges to work in Kentucky (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Pediatric Advanced Life Support (PALS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)

Note: additional, specialized certifications may be required or preferred based on unit

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Respiratory Therapist, Registered is a Registered Respiratory Therapist (RRT) that possesses working knowledge of respiratory care and has displayed age-specific competence for all age groups serviced by the facility. The RRT conducts themselves in a professional manner and is courteous to patients, physicians, visitors, members of the department and all other healthcare personnel. The RRT supports and contributes to departmental productivity and organizational objectives by functioning as an integrated member of the respiratory care team and performs services consistent with the scope of licensure. The RRT supports and exhibits behaviors consistent with the organization’s mission and values.

Essential Functions:

• Plans and administers non-medicated aerosol and humidity therapy

• Plans and administers oxygen therapy (including implementation of oxygen therapy protocol where appropriate)

• Plans and administers aerosolized medication and specialty gas therapy

• Performs airway management

• Plans and administers incentive spirometry

• Cleans and reprocesses respiratory therapy equipment

• Plans and administers bronchial hygiene and performs chest physiotherapy (including implementation of bronchial hygiene protocol where appropriate)

• Performs cardiopulmonary resuscitation and manual ventilation during resuscitation attempts and aides in rapid response calls when appropriate

• Provides patient, family, staff and physician education.

• Collects arterial blood samples for blood gas analysis

• Operates mechanical ventilators and manages ventilator settings and weaning per protocols and provider orders

• Assists in cardiopulmonary procedures

Shift Requirements:

Shift Length (in hours): 12

# Shifts/Week: 3

Overtime Required: ☐ Infrequently   ☒ Sometimes    ☐ Often    

Other Functions:

• Serves as a preceptor to newly hired employees and/or respiratory therapy students

• Serves in the charge respiratory therapist role

• Assists in research projects (as directed by departmental and facility leadership

• Performs electrocardiography studies and places Holter and event monitors as assigned by facility leadership

• Provides patient, family, hospital staff and physician education as appropriate

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Maintains compliance with all company policies, procedures and standards of conduct

• Performs other duties as assigned

Additional Job Description:

Education:

• Associate degree in Cardiopulmonary Services or Respiratory Care from an accredited respiratory therapy educational program (required)
• Bachelor’s Degree Cardiopulmonary Services or Respiratory Care from an accredited respiratory therapy educational program (preferred)

Experience:

• One year of experience in respiratory therapy critical care (preferred)
• New graduates accepted

Licensure:

• Active license as a Respiratory Care Practitioner from the Kentucky Board of Respiratory Care (KBRC) (required)

Certification:

• Registered Respiratory Therapist by the National Board of Respiratory Care (NBRC) and must be kept current, if applicable (required). Note: New graduates have 6 months to obtain the RRT credential.
• American Heart Association Basic Life Support for Healthcare Providers (required)
• American Heart Association Cardiac Life Support (ACLS) (required)

Note: New graduates have 6 months to obtain ACLS

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

• Restocks supplies daily and rotates inventory supporting accurate inventory levels, generating orders/requisitions as needed to maintain appropriate inventory levels.  
•  Distributes medical supplies and equipment to areas throughout the hospital to support quality patient care. 
•  Monitors par levels for specific products to assure that appropriate levels are established in order not to affect patient care.
• Identifies excess inventory, returning stock and processing credits.
•  Removes outdated supplies and notifies supervisor of slow-moving inventory.
• Issues and credits materials from the inventory management system.
•  Responsible for labeling bins and handling requests to change pars.
•  Maintains clean and orderly stock locations.
• Acts as liaison between clinical staff and supply chain management as needed.
•  Helps in the recall process to pull relevant products as directed my supervisor. 
•  Assists in other duties as assigned. 
•  Maintains various carts used for patient care. 
•  Basic Premier functions.
• Maintain compliance with all company policies, procedures, and standards of conduct. 
• Comply with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Additional Job Description:

Weekend/Holiday work required.

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

• Supports the accurate maintenance of the supply inventory
• Daily restocking of shelves
• Rotates inventory
• Performs cycle counts or other inventories
• Notifies Supervisor of outdates or slow moving inventory
• Supports and maintains inventory level for 3rd party system or Lawson Par locations
• Able to provide basic trouble shooting for all automated inventory management systems
• Maintain clean and orderly stock locations
• Maintains professional image when assisting customers in person or by phone on VOCERA
• Processes shipment to stock or delivers
• Other duties as assigned
• Basic Lawson functions
• Basic knowledge of 3rd party system utilized at facility.
• Assist in packing case carts as needed.

Additional Job Description:

Education / Accreditation / Licensure (required & preferred):
• High school or GED required
• Associate’s or Bachelor Degree preferred

Experience (required and preferred):

• Minimum of Two (2) years Supply Chain related experience preferred
• Team Management and/or Project Management preferred
• Must keep abreast of current trends/changes related to technology within healthcare

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with six hospitals, three medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Patient Access Supervisor is responsible for overseeing the pre-registration and/or registration of inpatient, outpatient and ER encounters. The supervisor

• Ensures that accurate demographic information and signatures for all forms are obtained.

• That all 3rd party health insurance payer requirements for eligibility, authorizations and referrals are obtained on inpatient and outpatient cases as required by area of service.

• Meets with staff on a daily, weekly, monthly basis to educate staff on core standards, AIDET, processing procedures to ensure that excellent quality information is obtained while portraying excellent customer service.

The Patient Access Supervisor interacts with all departments of the hospital. The supervisor projects a manner that is perceived as courteous and professional in all aspects of the job including dealing with patients and families. The supervisor assists in orientation and training of new staff and the cross training of current staff. The supervisor is an expert in the work processes and systems utilized by the employees supervised. The supervisor will monitor attendance and employees’ core standards and initiate disciplinary procedures according to the progressive and attendance policies of UofL Health. The supervisor will complete all orientation and annual evaluations for all employees that work in the area that is supervised. The supervisor will be responsible for entry of staff’s time into payroll system. The supervisor will provide age-appropriate services to: neonate (birth to 12 months), pediatrics (1 to 11 years), adolescents (12 to 17 years), adults (18 to 65 years), and geriatrics (66 + years).

Essential Functions:

• Responsible for determining staff’s work assignments.

• Monitors staff’s work, including registrations and financial documentation to ensure eligibility, authorizations, and referrals are obtained accurately and timely.

• Attends intra-departmental and specialty departments meetings.

• Oversee the arrangement of coverage for absent employees and employees on vacation.

• Trains new employees and ensure continuing education of current employees.

• Initiates and recommends disciplinary actions for staff including attendance guidelines.

• Performs orientation and annual evaluations of employees supervised.

• Conduct staff meetings as necessary to create a team approach. Ensures staff are aware of all processing guidelines and work as a team to project a positive image for both the patient and/or family.

• Educates and oversees the financial counseling discussions and guidance to patients and families, especially in point of service collections.

• Develop Policies and Procedures detailing departmental functions as necessary.

• Conducts initial interviewing and screening of potential employees with the final decision to be shared with the Patient Access Manager or Director.

• Adjusts and prepares payroll system for supervised employees.

• Communicate with other departments on a regular basis.

• Monitor staff to ensure they are portraying excellent customer service.

• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information if needed for registration and/or pre-registration functions.

• Contributes to the accomplishment of department and hospital objectives.

• Projects a positive personal and professional image of the Patient Access department, and hospital at all times, under all circumstances.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• High School Diploma or equivalent (required)

Experience:

• PC literacy, must be able to type 30 wpm with a 95% accuracy (required)

• Excellent organizational, oral & written communication skills (required)

• Three years of relevant patient access or billing experience (required - preferably in a hospital, to include billing of third party payers, computer systems, authorizations/referrals retrieval, building teams, counseling staff, familiarity with entitlement programs, and up-front collections.)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player

• Critical thinking skills

• Solid oral and written communication skills

• Ability to multi-task and be flexible with job demands

• Energetic, motivated individual that connects well with people

• Ability to work in a high pressure or changing environment, and exercise good judgment to resolve problems in the absence of formalized procedures and guidelines.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and always protects sensitive data

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all people in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

JHHS - Med Center East - UMC

Address:

3920 Dutchman Lane
Louisville, KY 40207


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.). Works with physicians and nurses to ensure accurate patient placement. Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

South Hospital - UMC

Address:

1903 W. Hebron Lane
Shepherdsville, KY 40165


Shift:

Second Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.). Works with physicians and nurses to ensure accurate patient placement. Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community