Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Patient Care Support
1.    Assists patients with activities of daily living (e.g., hygiene, ambulation, toileting, nourishment).
2.    Obtains specimens and performs measurements (e.g., vital signs, EKGs, blood glucose).
3.    Assists in exams and treatments (e.g., CPR, IV discontinuation, sterile tray setup).
4.    Applies protective and therapeutic devices as instructed.
5.    Transports patients and equipment safely.

Operational Support
1.    Maintains and cleans equipment.
2.    Stocks and prepares rooms with necessary supplies.
3.    Cleans rooms and stretchers between patients using hospital-approved disinfectants.

Communication and Documentation
1.    Communicates clearly and promptly with RNs regarding patient status.
2.    Documents all care activities in the medical record.
3.    Reports physical or behavioral changes in patients to the RN.

Age-Specific Competency
1.    Demonstrates knowledge and skills necessary to provide care appropriate to the age of patients served.

II. Position Qualifications:
License/Certification/Education:
Required:
1.    High School Diploma or equivalent
2.    Certification or licensure in one of the following: Nurse Aide, Medical Assistant, EMT/EMT-I
3.    Current CPR certification
4.    Nursing students who have completed their first clinical rotation may be considered equivalent to Nurse Aide Certification
Preferred:
1.    None specified

Required:
1.    Previous experience in a medical-related field
2.    Knowledge of medical terminology
Preferred:
1.    None specified

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Direct Patient Care
1.    Provides constant observation for patients at risk for injury.
2.    Obtains and reports vital signs, pulse oximetry, and non-invasive blood pressure.
3.    Performs blood glucose testing and EKGs as indicated.
4.    Provides safe patient transportation and reports changes in condition or behavior.

Equipment Management
1.    Retrieves and cleans equipment between uses.
2.    Follows equipment management protocols on the assigned unit.

Documentation
1.    Records intake, output, height, weight, and vital signs in the electronic medical record.
2.    Documents blood glucose results, personal care completion, and patient activity.

Environmental Safety
1.    Ensures call light is within patient reach and bed is in low position 100% of the time.
2.    Maintains a clean and safe environment.
Transportation and Specimen Handling
1.    Collects and transports specimens per MRMC standards.
2.    Transports patients using all safety measures.

Infection Control
1.    Washes hands before and after patient care.
2.    Follows infection control guidelines for patients on precautions.

Education and Precepting
1.    Maintains current CPR certification and job-related competencies.
2.    Precepts new nursing assistants per department orientation plan.

Resource Utilization
1.    Takes responsibility for own actions in patient care delivery.

Age-Specific Competency
1.    Applies knowledge of growth and development stages to patient care.
2.    Demonstrates age-appropriate communication and support.
 

II. Position Qualifications:
License/Certification/Education
Required:
1.    High School Diploma or equivalent
2.    Current CPR certification

Experience/Skills
Required:
Must meet at least one of the following:
1.    One year of nursing assistant experience
2.    Completion of a nursing assistant training program
3.    Current nursing assistant certification (CNA)
4.    Participation in the MRMC nursing assistant training program

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2. Performs patient assessment/reassessment according to standard procedure.
3. Develops and coordinates individual plan of care including discharge planning.
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5. Delegates appropriately to others in accordance with job description and competency level.
 

II. Position Qualifications:
License/Certification/Education:
Required:
1. Current Massachusetts Nursing licensure and registration.
2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.
Preferred:
1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:
Required:
1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

.

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

II.    Major Responsibilities: 

1.    Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.  
2.    Confirms and verifies patient demographic and insurance information.
3.    May collect co-payments from patients upon arrival.
4.    Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 
5.    Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
6.    Receives and directs phone calls. 
7.    Connects the patient’s call to the provider or responds to the patient and takes messages as directed. 
8.    Schedules urgent care appointments as needed and directed by clinicians.
9.    Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria. 
10.    Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of clinical staff, as well as resources.
11.    Ensures tests and procedural prep information is provided to patients verbally, mail, and/or by the patient portal as necessary.  
12.    Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed.
13.    Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
14.    Complies with referral management regulations.
15.    Verifies eligibility for procedures or tests from various health care institutions.
16.    Follows up to correct discrepancies. 
17.    May facilitate patient prescription renewal matters, (via telephone, fax, and email), within scope of authority as directed by clinicians.  
18.    Preps the patient’s information for clinicians for scheduled patient visits as needed.
19.    Scrubs Patient Encounter information and submits electronically.
20.    Reviews and audits billing discrepancy reports and researches errors for resolution as directed by office or clinical management. 
21.    Maintains accurate and timely records, logs, charges, files, and other related information as required.
22.    Performs a variety of related administrative and clerical duties, such as retrieving files distributing mail and other records, faxing, collating, data entry, and relaying messages to clinicians, residents and staff.
23.    May prepare special reports or spreadsheets for clinicians as requested.
24.    Collects co-payments from patients for visits, maintains records or makes daily cash deposits from patient visits.
25.    Calculates daily totals of co-payments received for submission to the second tier for co-payment reconciliation.  
26.    Composes, or selects standard form letters for clinician’s response to routine inquiries and procedures, such as back-to-school authorizations.

Standard Staffing Level Responsibilities:  

1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:

Required:
1.    High School Diploma.
Preferred:
1.    Associate’s or Bachelor’s degree.

Experience/Skills:

Required:
1.    3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
2.    Requires the ability to use specialized applications software and computer systems.
3.    Necessitates individuals who are multifunctional and able to work under stressful situations.
4.    Exemplifies, professional behavior and excellent communication and human relations skills.
Preferred:
1.    Knowledge of business office procedures and medical terminology/procedures preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.    Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a patient care environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Operates Mammography Equipment and performs Mammography Exams; makes a psychological and physical assessment of each patient, making adjustments in the standard imaging procedures and techniques to accommodate patient size, age or condition using universal protocol and sterile techniques as necessary. Demonstrates breast self-examination if required.
2. Records all pertinent breast history from the patient and notes any discomfort or medical complaint which could be of importance to the Radiologist.
3. Adheres to established departmental policies and procedures, and safety control. Accurately documents work in the HIS/RIS/PACS and PEN RAD systems.
4. Assists in other areas/modalities as needed.
5. Cleans and maintains all accessory equipment (i.e., paddles, detectors, work area).

II. Position Qualifications:

License/Certification/Education:
Required:
1. Registration in both Diagnostic Radiology and Mammography by the American Registry of Radiologic Technologists (ARRT). 
2. Licensed by the State of Massachusetts as a mammography technologist.
3. BLS healthcare provider required before completion of 90 day probationary period.

Experience/Skills:
Required:
1. Level of knowledge equivalent to an Associate Degree in Radiologic Technology.

Preferred:
1. Prior experience in the field

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Addendum for Milford Regional:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Addendum for Milford Regional:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Answers telephone calls and triages requests from customers to the pharmacist staff.  
2.  Triages window requests from customers.
3.  Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Completes scheduled rounds on patient care areas.
4.  Assists with inventory management tasks which includes, but is not limited to, ensuring adequate inventory of supplies and materials, ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis, storing medications in designated areas in the central pharmacy, IV room and anesthesia prep area, ensuring bin labels are visible and clear, segregating medications to appropriate storage bins, etc., and checking for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.
5.  Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including Pre-packing bulk medications and compounding ointments, creams, oral solutions, and other medications as needed.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School diploma or equivalent
2. Massachusetts Pharmacy Technician license

3. Certification from a Massachusetts Board of Pharmacy-approved certifying body (Nation Healthcareer Association, or Pharmacy Technician Certification Board)

Experience/Skill:

Required:
1. Baseline understanding of automated dispensing systems, technology and IV room processes
2. Strong attention to detail
3. Ability to comply with all department and hospital policy and procedures  
4. Ability to effectively interact and problem solve with other team members of the pharmacy department
5. Excellent customer service and communication skills
6. Ability to communicate effectively both orally and in writing 
7. Good interpersonal skills, especially related to health care colleagues 
8. Ability to read, write and speak clearly in English

Preferred:
1. Minimum one (1) year of experience in a hospital pharmacy

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Responsible for the day to day operations within the Outpatient Pharmacy.
• Assists in UMMMC Meds to Beds prescription intake and delivery and documents appropriately on patient medical record and pharmacy tracking report.
• Responds accurately and timely to provider inquiries about discharge prescriptions and documents accordingly on patient medical record. 
• Processes prescriptions through pharmacy computer system.
• Maintains inventory by conducting daily cycle counts, receiving the order, and removing outdated items from active stock.
• Interacts with providers and provider staff to receive and clarify orders.
• Interacts with patients to update them on out of stock, insurance, or other emergent issues.
• Maintains required prescription records as necessary in accordance with regulatory and hospital requirements.
• Enters new prescriptions and refills into the computer system.
• Resolves common adjudication issues and troubleshoots with insurance when necessary.
• Answers doctor and patient telephone calls.
• Appropriately fills and maintains prescription dispensing robot.
• Dispenses prescriptions through point of sale after verifying two patient identifiers.
• Maintains a clean work area and assists in quality indicator monitoring.
• Assists with yearly inventory in assigned areas.
• Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams.

Position Qualifications:

License/Certification/Education:
Required:

• High school diploma or equivalent.  
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.

Experience/Skills:
Required:

• Position requires proficiency in math and, knowledge and ability to use a computer.  
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.  
• Positive work ethic, motivated and professional demeanor to promote teamwork in the department.

Preferred:

• Preferred to have recent pharmacy work experience within the past 6 months. 

Schedule rotating 8-hour shifts between 6:30 AM and 7:15 PM.

Rotating weekend shifts 8:45 AM to 5:15 PM

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.    Major Responsibilities: 

1.  Provides leadership and direction to the Pharmacy team/s; Manages the Pharmacy Technician staff resources, to ensure staffing plans (pharmacy technician team schedule) meets departmental and patient care needs. Responsible for performance evaluations; staff training and development; team building; recruitment; vacation/leave approvals; disciplinary matters and other related personnel management duties.  Serves as back-up to Manager, Clinical Pharmacy as needed.

• a) Direct daily supervision of all clinical processes, including but not limited to reporting, clinical interventions, committee representation, and pharmacy personnel
• b) Evaluates and counsels staff on their performance.
• c) Prepares pharmacist work schedules, maintains an appropriate staffing level for clinical, operational, and Massachusetts ratio regulations 

2. Works collaboratively with other health care providers and the clinical team members to develop and maintain a sound formulary system to support evidence based pharmaceutical care and cost-effective drug utilization. Coordinates formulary reviews, drug use evaluations, quality assurance programs.    

• a) Established member and active participant of respective committees, including appropriate education to pharmacy staff and collaborative disciplines 
• b) Participate in medication usage evaluation, research, and proactive considerations of formulary changes by executing primary literature and current standards practices    
• c) Establish, enhance, participate, and execute quality assurance and compliance programs within the department and enterprise wide  

3. Collaborates with the Pharmacy Leadership to develop and implement pharmacy programs and services in support of the pharmacy mission and strategic plan.    

• a) Establish, enhance, participate, and execute operational processes that support optimal patient care and fiscal responsibility 
• b) Participate in annual budget adherence and preparation 

4. Ensures compliance with USP chapters, federal and state regulations, CMS and JC regulations, hospital and department policy and SOPs 

• a) Maintain knowledge and competencies for USP chapter updates including, but not limited to USP 795, 797 and 800 
• b) Maintain knowledge and identify opportunities to ensure operational execution and adherence to accreditation regulations   
• c) Establish, enhance, participate, and execute operational process to support departmental, hospital, and other respective policies
• d) Establish, enhance, participate, and execute process to support adherence to appropriate medication waste practices
• e) Establish, enhance, participate, and execute processes to support excellent recording keeping of controlled substances   

5. Reviews workflow and performance indicators to identify opportunities for operational enhancements and skill building     

• a) Maintain knowledge and competencies of the software utilized to dispense medication throughout the hospital 
• b) Maintain knowledge and competencies of the systems utilized to document compounding records, waste records, staff competencies, and interdepartmental education support    
• c) Track and trend financial and operational efficiencies of process enhancements and opportunities 

II. Position Qualifications:
License/Certification/Education:
Required:
1. Doctor of Pharmacy degree from an accredited College/University of Pharmacy required

2. Valid Massachusetts Pharmacist License 
3. Board Certification in one or more specialty required or must be obtained within 2 years of hire.
 

Experience/Skills:
Required:
1. Five years of hospital pharmacy experience, with three years of direct oversight of sterile compounding activities 
2. 2+ years of direct management experience including dealing with complex issues
3. Demonstrated ability to conceptualize and drive performance and process improvement initiatives
4. Excellent coaching and conflict resolution skills
5. Ability to prioritize and manage multiple priorities in a fast-paced environment
6. Strong communication skills
7. Presentation skills and ability to present at all levels of the organization
8. Ability to work effectively in a team environment, and drive employee engagement and teamwork
9. Proven ability to take initiative and build strong and productive personal relationships
10. Must be proficient with computer use and technology, including systems specific to the pharmacy.
 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Clerical and Operational Support
1.    Prioritizes departmental needs at the beginning of each shift. 
2.    Schedules appointments, enters order and checks in patients.
3. Coordinates the patient flow for the department 
4.    Orders and maintains supplies and equipment at established levels.
5. Completes required reporting, scheduling, and record keeping according to the Organization’s compliance standards.

II. Position Qualifications:
License/Certification/Education
Required:
1.    High School Diploma or equivalent
Preferred:
1.    Typing and Medical Terminology Course or Medical Background

Experience/Skills

Preferred:

1.    Computer skills

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performing voiding trials according to established clinical protocols and accurately document patient outcomes. Initiate and monitor Intravenous (IV) Hydration therapy as ordered by the provider, including patient assessment, IV insertion, monitoring during treatments, and documentation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

NEW, increased hourly rates!

$9000.00 sign on bonus!

A member of the talent acquisition team will provides details on eligibility during the interview process.

HealthAlliance-Clinton Hospitalis part of the UMass Memorial Health Care system.  Serving northern central Massachusetts, we are committed to improving the health of people through excellence in care and comprehensive health services. By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Hospital Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.

GENERAL SUMMARY:

The Registered Nurse is responsible for the planning, delivery and management of direct patient care using the nursing process and adhering to the standards of nursing practice within a specific unit or clinical area.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Nursing Process:Utilizes the nursing process for the delivery and management of patient’s care.

• Maintains assignment of patients and caseload according to unit guidelines and established standards of practice.
• Uses positive customer service skills when communicating with patient and patient’s family.
• Utilizes the nursing process for the delivery and management of the patient’s care.
• Utilizes clinical reasoning and critical thinking.
• Involves patient, family/significant others and other disciplines in decision making related to the patient’s plan of care.
• Serves as a patient and family advocate.
• Implements interventions consistent with hospital standards of practice and prescribed medical plan of care and evidence based practice.
• Documents the patient assessment, plan of care, and response to intervention.  Meets all unit documentation standards.
• Communicates and coordinates the patient’s plan of care to ensure continuity of care.
• Maintains competency in management of clinical emergencies.
• Provides complete communications in SBAR format (Situation, background, assessment, recommendations) to relieving staff members and demonstrates advanced planning for the patient.
• Navigates through the critical elements of the patient medical record software and HealthAlliance-Clinton Hospital Intranet.

Clinical Practice:Demonstrates/applies the skill and judgment necessary to implement the medical/nursing plan of care, nursing interventions and procedures necessary for the care of the patient.

• Bases clinical practice on evidence, unit guidelines, and professional standards to improve the quality of care and to guide clinical judgments.
• Demonstrates essential knowledge of pharmacology/medications in administering drugs and monitoring the patient’s response.
• Maintains competency with technology and equipment.  Utilizes equipment in a safe manner.
• Uses appropriate infection control and safety practices in all duties.
• Acts as a charge nurse as requested by the nursing management team. 

Collaboration: 

• Delegates responsibilities to others according to Massachusetts general laws and practice guidelines with an understanding of their roles, knowledge and capabilities.

• Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care.
• Works weekends, holidays and off-shifts as required by unit staffing needs. 

Climate: Influences others by establishing a climate for optimal patient care, mutually supportive collegial relationships and professional development.

• Holds self accountable for professional practice.
• Presents self in a calm and professional manner and effectively verbalizes relevant problems during daily interactions, and/or staff meetings.
• Interacts and copes effectively with diverse populations in stressful situations resulting from trauma and illness.
• Participates in performance improvement activities utilizing principles to support and improve patient care.
• Demonstrates knowledge of unit goals and is active in committees and projects to achieve these goals.
• Attends and actively participates in staff meetings.  Accepts responsibility for reading staff meeting minutes when not able to attend.
• Keeps current with literature regarding changing practices, interventions and best practices in patient care.
• Assumes responsibility for seeking out educational and professional opportunities for personal learning needs and growth.
• Assumes responsibility for meeting mandatory education requirements and unit specific education and competencies.
• Acts as a preceptor as requested.

Job duties for all positions:

• The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serves as a role model for the CARES - It Happens Here customer service initiative.
• Demonstrates excellent work attendance and attends and actively participates in a variety of meetings and training sessions as required.
• Demonstrates a friendly, responsive, service-minded attitude to all customers.
• Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
• Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards. Complies with established policies and procedures and all health and safety requirements.
• Maintains, and fosters, a clean, safe work environment.
• Actively contributes to the development and application of process improvements.
• Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
• Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work and lifestyles.
• Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
• Performs a variety of related duties as assigned.

JOB REQUIREMENTS:

JOB KNOWLEDGE AND SKILLS:

• Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging process, human development stages and cultural patterns in each step of the care process. 
• Ability to provide care for a designated group of patients according to the unit guidelines and hospital policies, procedures and protocols.
• Ability to lead, guide and motivate staff.
• Ability to read, write and speak clearly in English.

EDUCATION:

Must be a graduate of a recognized school of Nursing

A Bachelor’s degree (BSN) in Nursing is preferred.

EXPERIENCE:

2-3 years of Nursing experience preferred.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

LICENSES, ETC.:

Must have a current Massachusetts Registered Nurse License.

Certification in a nursing specialty desired

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Inventory supplies in each designated area and order supplies according to PAR levels, including an end of the day review and inventory.
2. Reprocess Endoscopy instrumentation in CSR and pick up sterile equipment.
3. Reprocess endoscopes using the scope washer and document cycle results.
4. Applies knowledge of procedures by using and operating the correct equipment on a daily basis based on scheduled cases.
5. Sets up equipment in areas outside Endoscopy (i.e. SCU, OR, ED).

II. Position Qualifications:

License/Certification/Education:
Required:
1. BLS Certification required, or obtained within 30 days from date of hire
2. SGNA certification required within one year of date of hire or eight years of endoscopy experience.
3. High School Graduate

Preferred:
1. EMT or Critical Care Tech Preferred
2. Associate degree in health care field preferred

3. Coursework in Medical Terminology / Health Care-related education

Experience/Skills:
Required:
1. Excellent interpersonal and communication skills
2. Ability to lift patients; move heavy objects by pushing or pulling
3. Knowledge of basic computer usage
4. Demonstrated ability to read, write and converse in clear and concise English and to communicate effectively with patients, staff and families, both verbally and in writing
5. Normal clerical dexterity
6. Typing skills and basic medical terminology
7. Well organized and possess high degree of Manual Dexterity
8. Excellent verbal communication skills
OR equivalent combination of the above

Preferred:
1. Previous Endoscopy Unit experience preferred

2. 2 years of experience working in a health care patient care support position with some direct patient care / clinical responsibilities

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Direct Patient Care
1.    Provides constant observation for patients at risk for injury.
2.    Obtains and reports vital signs, pulse oximetry, and non-invasive blood pressure.
3.    Performs blood glucose testing and EKGs as indicated.
4.    Provides safe patient transportation and reports changes in condition or behavior.

Equipment Management
1.    Retrieves and cleans equipment between uses.
2.    Follows equipment management protocols on the assigned unit.

Documentation
1.    Records intake, output, height, weight, and vital signs in the electronic medical record.
2.    Documents blood glucose results, personal care completion, and patient activity.

Environmental Safety
1.    Ensures call light is within patient reach and bed is in low position 100% of the time.
2.    Maintains a clean and safe environment.
Transportation and Specimen Handling
1.    Collects and transports specimens per MRMC standards.
2.    Transports patients using all safety measures.

Infection Control
1.    Washes hands before and after patient care.
2.    Follows infection control guidelines for patients on precautions.

Education and Precepting
1.    Maintains current CPR certification and job-related competencies.
2.    Precepts new nursing assistants per department orientation plan.

Resource Utilization
1.    Takes responsibility for own actions in patient care delivery.

Age-Specific Competency
1.    Applies knowledge of growth and development stages to patient care.
2.    Demonstrates age-appropriate communication and support.

II. Position Qualifications:
License/Certification/Education
Required:
1.    High School Diploma or equivalent
2.    Current CPR certification

2a. If not currently certified, CPR/BLS is required within 30-days of hire

Experience/Skills
Required:
Must meet at least one of the following:
1.    One year of nursing assistant experience
2.    Completion of a nursing assistant training program
3.    Current nursing assistant certification (CNA)
4.    Participation in the MRMC nursing assistant training program

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

NEW, increased hourly rates!

$9000.00 sign on bonus!

A member of the talent acquisition team will provides details on eligibility during the interview process.

HealthAlliance-Clinton Hospitalis part of the UMass Memorial Health Care system.  Serving northern central Massachusetts, we are committed to improving the health of people through excellence in care and comprehensive health services. By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Hospital Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.

GENERAL SUMMARY:

The Registered Nurse is responsible for the planning, delivery and management of direct patient care using the nursing process and adhering to the standards of nursing practice within a specific unit or clinical area.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Nursing Process:Utilizes the nursing process for the delivery and management of patient’s care.

• Maintains assignment of patients and caseload according to unit guidelines and established standards of practice.
• Uses positive customer service skills when communicating with patient and patient’s family.
• Utilizes the nursing process for the delivery and management of the patient’s care.
• Utilizes clinical reasoning and critical thinking.
• Involves patient, family/significant others and other disciplines in decision making related to the patient’s plan of care.
• Serves as a patient and family advocate.
• Implements interventions consistent with hospital standards of practice and prescribed medical plan of care and evidence based practice.
• Documents the patient assessment, plan of care, and response to intervention.  Meets all unit documentation standards.
• Communicates and coordinates the patient’s plan of care to ensure continuity of care.
• Maintains competency in management of clinical emergencies.
• Provides complete communications in SBAR format (Situation, background, assessment, recommendations) to relieving staff members and demonstrates advanced planning for the patient.
• Navigates through the critical elements of the patient medical record software and HealthAlliance-Clinton Hospital Intranet.

Clinical Practice:Demonstrates/applies the skill and judgment necessary to implement the medical/nursing plan of care, nursing interventions and procedures necessary for the care of the patient.

• Bases clinical practice on evidence, unit guidelines, and professional standards to improve the quality of care and to guide clinical judgments.
• Demonstrates essential knowledge of pharmacology/medications in administering drugs and monitoring the patient’s response.
• Maintains competency with technology and equipment.  Utilizes equipment in a safe manner.
• Uses appropriate infection control and safety practices in all duties.
• Acts as a charge nurse as requested by the nursing management team. 

Collaboration: 

• Delegates responsibilities to others according to Massachusetts general laws and practice guidelines with an understanding of their roles, knowledge and capabilities.

• Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care.
• Works weekends, holidays and off-shifts as required by unit staffing needs. 

Climate: Influences others by establishing a climate for optimal patient care, mutually supportive collegial relationships and professional development.

• Holds self accountable for professional practice.
• Presents self in a calm and professional manner and effectively verbalizes relevant problems during daily interactions, and/or staff meetings.
• Interacts and copes effectively with diverse populations in stressful situations resulting from trauma and illness.
• Participates in performance improvement activities utilizing principles to support and improve patient care.
• Demonstrates knowledge of unit goals and is active in committees and projects to achieve these goals.
• Attends and actively participates in staff meetings.  Accepts responsibility for reading staff meeting minutes when not able to attend.
• Keeps current with literature regarding changing practices, interventions and best practices in patient care.
• Assumes responsibility for seeking out educational and professional opportunities for personal learning needs and growth.
• Assumes responsibility for meeting mandatory education requirements and unit specific education and competencies.
• Acts as a preceptor as requested.

Job duties for all positions:

• The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serves as a role model for the CARES - It Happens Here customer service initiative.
• Demonstrates excellent work attendance and attends and actively participates in a variety of meetings and training sessions as required.
• Demonstrates a friendly, responsive, service-minded attitude to all customers.
• Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
• Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards. Complies with established policies and procedures and all health and safety requirements.
• Maintains, and fosters, a clean, safe work environment.
• Actively contributes to the development and application of process improvements.
• Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
• Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work and lifestyles.
• Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
• Performs a variety of related duties as assigned.

JOB REQUIREMENTS:

JOB KNOWLEDGE AND SKILLS:

• Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging process, human development stages and cultural patterns in each step of the care process. 
• Ability to provide care for a designated group of patients according to the unit guidelines and hospital policies, procedures and protocols.
• Ability to lead, guide and motivate staff.
• Ability to read, write and speak clearly in English.

EDUCATION:

Must be a graduate of a recognized school of Nursing

A Bachelor’s degree (BSN) in Nursing is preferred.

EXPERIENCE:

2-3 years of Nursing experience preferred.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

LICENSES, ETC.:

Must have a current Massachusetts Registered Nurse License.

Certification in a nursing specialty desired

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Direct Patient Care
1.    Provides constant observation for patients at risk for injury.
2.    Obtains and reports vital signs, pulse oximetry, and non-invasive blood pressure.
3.    Performs blood glucose testing and EKGs as indicated.
4.    Provides safe patient transportation and reports changes in condition or behavior.

Equipment Management
1.    Retrieves and cleans equipment between uses.
2.    Follows equipment management protocols on the assigned unit.

Documentation
1.    Records intake, output, height, weight, and vital signs in the electronic medical record.
2.    Documents blood glucose results, personal care completion, and patient activity.

Environmental Safety
1.    Ensures call light is within patient reach and bed is in low position 100% of the time.
2.    Maintains a clean and safe environment.
Transportation and Specimen Handling
1.    Collects and transports specimens per MRMC standards.
2.    Transports patients using all safety measures.

Infection Control
1.    Washes hands before and after patient care.
2.    Follows infection control guidelines for patients on precautions.

Education and Precepting
1.    Maintains current CPR certification and job-related competencies.
2.    Precepts new nursing assistants per department orientation plan.

Resource Utilization
1.    Takes responsibility for own actions in patient care delivery.

Age-Specific Competency
1.    Applies knowledge of growth and development stages to patient care.
2.    Demonstrates age-appropriate communication and support.

II. Position Qualifications:
License/Certification/Education
Required:
1.    High School Diploma or equivalent
2.    Current CPR certification

2a. If not currently certified, CPR/BLS is required within 30-days of hire

Experience/Skills
Required:
Must meet at least one of the following:
1.    One year of nursing assistant experience
2.    Completion of a nursing assistant training program
3.    Current nursing assistant certification (CNA)
4.    Participation in the MRMC nursing assistant training program

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

NEW, increased hourly rates!

$9000.00 sign on bonus!

A member of the talent acquisition team will provides details on eligibility during the interview process.

HealthAlliance-Clinton Hospitalis part of the UMass Memorial Health Care system.  Serving northern central Massachusetts, we are committed to improving the health of people through excellence in care and comprehensive health services. By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Hospital Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.

GENERAL SUMMARY:

The Registered Nurse is responsible for the planning, delivery and management of direct patient care using the nursing process and adhering to the standards of nursing practice within a specific unit or clinical area.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Nursing Process:Utilizes the nursing process for the delivery and management of patient’s care.

• Maintains assignment of patients and caseload according to unit guidelines and established standards of practice.
• Uses positive customer service skills when communicating with patient and patient’s family.
• Utilizes the nursing process for the delivery and management of the patient’s care.
• Utilizes clinical reasoning and critical thinking.
• Involves patient, family/significant others and other disciplines in decision making related to the patient’s plan of care.
• Serves as a patient and family advocate.
• Implements interventions consistent with hospital standards of practice and prescribed medical plan of care and evidence based practice.
• Documents the patient assessment, plan of care, and response to intervention.  Meets all unit documentation standards.
• Communicates and coordinates the patient’s plan of care to ensure continuity of care.
• Maintains competency in management of clinical emergencies.
• Provides complete communications in SBAR format (Situation, background, assessment, recommendations) to relieving staff members and demonstrates advanced planning for the patient.
• Navigates through the critical elements of the patient medical record software and HealthAlliance-Clinton Hospital Intranet.

Clinical Practice:Demonstrates/applies the skill and judgment necessary to implement the medical/nursing plan of care, nursing interventions and procedures necessary for the care of the patient.

• Bases clinical practice on evidence, unit guidelines, and professional standards to improve the quality of care and to guide clinical judgments.
• Demonstrates essential knowledge of pharmacology/medications in administering drugs and monitoring the patient’s response.
• Maintains competency with technology and equipment.  Utilizes equipment in a safe manner.
• Uses appropriate infection control and safety practices in all duties.
• Acts as a charge nurse as requested by the nursing management team. 

Collaboration: 

• Delegates responsibilities to others according to Massachusetts general laws and practice guidelines with an understanding of their roles, knowledge and capabilities.

• Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care.
• Works weekends, holidays and off-shifts as required by unit staffing needs. 

Climate: Influences others by establishing a climate for optimal patient care, mutually supportive collegial relationships and professional development.

• Holds self accountable for professional practice.
• Presents self in a calm and professional manner and effectively verbalizes relevant problems during daily interactions, and/or staff meetings.
• Interacts and copes effectively with diverse populations in stressful situations resulting from trauma and illness.
• Participates in performance improvement activities utilizing principles to support and improve patient care.
• Demonstrates knowledge of unit goals and is active in committees and projects to achieve these goals.
• Attends and actively participates in staff meetings.  Accepts responsibility for reading staff meeting minutes when not able to attend.
• Keeps current with literature regarding changing practices, interventions and best practices in patient care.
• Assumes responsibility for seeking out educational and professional opportunities for personal learning needs and growth.
• Assumes responsibility for meeting mandatory education requirements and unit specific education and competencies.
• Acts as a preceptor as requested.

Job duties for all positions:

• The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serves as a role model for the CARES - It Happens Here customer service initiative.
• Demonstrates excellent work attendance and attends and actively participates in a variety of meetings and training sessions as required.
• Demonstrates a friendly, responsive, service-minded attitude to all customers.
• Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
• Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards. Complies with established policies and procedures and all health and safety requirements.
• Maintains, and fosters, a clean, safe work environment.
• Actively contributes to the development and application of process improvements.
• Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
• Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work and lifestyles.
• Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
• Performs a variety of related duties as assigned.

JOB REQUIREMENTS:

JOB KNOWLEDGE AND SKILLS:

• Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging process, human development stages and cultural patterns in each step of the care process. 
• Ability to provide care for a designated group of patients according to the unit guidelines and hospital policies, procedures and protocols.
• Ability to lead, guide and motivate staff.
• Ability to read, write and speak clearly in English.

EDUCATION:

Must be a graduate of a recognized school of Nursing

A Bachelor’s degree (BSN) in Nursing is preferred.

EXPERIENCE:

2-3 years of Nursing experience preferred.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

LICENSES, ETC.:

Must have a current Massachusetts Registered Nurse License.

Certification in a nursing specialty desired

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Clerical and Operational Support
1.    Prioritizes departmental needs at the beginning of each shift. 
2.    Schedules appointments, enters order and checks in patients.
3. Coordinates the patient flow for the department 
4.    Orders and maintains supplies and equipment at established levels.
5. Completes required reporting, scheduling, and record keeping according to the Organization’s compliance standards.

Patient and Equipment Transport
1.    Collects and transports specimens as needed according to MRMC standards.
2.    Transports patients using all safety measures.

Communication and Reception
1.    Answers telephone and intercom, identifying self and department.
2.    Receives and forwards messages to appropriate personnel.

Organizational Duties
Compiles, and maintains charts,  retrieves old charts, and accurately updates patient information in all necessary systems.

Professional Development
1.    Assists in orienting new staff to clerical duties.
2.    Maintains all required competencies for the role.

Age-Specific Competency
1.    Applies knowledge of growth and development stages to patient care.
2.    Demonstrates age-appropriate communication and support.

II. Position Qualifications:
License/Certification/Education
Required:
1.    High School Diploma or equivalent
Preferred:
1.    Typing and Medical Terminology Course or Medical Background

Experience/Skills

Preferred:

1.    Computer skills

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Answers telephone calls and triages requests from customers to the pharmacist staff.  
2.  Triages window requests from customers.
3.  Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Completes scheduled rounds on patient care areas.
4.  Assists with inventory management tasks which includes, but is not limited to, ensuring adequate inventory of supplies and materials, ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis, storing medications in designated areas in the central pharmacy, IV room and anesthesia prep area, ensuring bin labels are visible and clear, segregating medications to appropriate storage bins, etc., and checking for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.
5.  Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including Pre-packing bulk medications and compounding ointments, creams, oral solutions, and other medications as needed.
 

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School diploma or equivalent
2. Massachusetts Pharmacy Technician license

3. Certification from a Massachusetts Board of Pharmacy-approved certifying body (Nation Healthcareer Association, or Pharmacy Technician Certification Board)

Experience/Skill:

Required:
1. Baseline understanding of automated dispensing systems, technology and IV room processes
2. Strong attention to detail
3. Ability to comply with all department and hospital policy and procedures  
4. Ability to effectively interact and problem solve with other team members of the pharmacy department
5. Excellent customer service and communication skills
6. Ability to communicate effectively both orally and in writing 
7. Good interpersonal skills, especially related to health care colleagues 
8. Ability to read, write and speak clearly in English

Preferred:
1. Minimum one (1) year of experience in a hospital pharmacy

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.