Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Sunday through Saturday, Weekends - Every Fourth Weekend

Scheduled Hours:

varies

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

10010 - 0222 South 6

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

$119,912.00 - $152,131.20

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Southbridge, Massachusetts
Facility: UMass Memorial Health – Harrington Hospital
Department: Neurology
Specialty: General Neurology
Schedule: Full-Time

UMass Memorial Medical Group seeks a Nurse Practitioner or Physician Assistant to join our growing Neurology team at Harrington Hospital. Our competitive compensation and benefits package places us as your top choice in the region.

This is an excellent opportunity for an experienced APP or a highly motivated NP/PA with an interest in Neurology to join a collaborative team and provide comprehensive care to patients in a community hospital setting. Neurology subspecialty experience is a plus, including stroke/neurovascular neurology, headache medicine, epilepsy, cognitive/behavioral neurology, neuromuscular medicine, movement disorders, or other areas of interest.

Key Highlights:

• Join a collaborative Neurology team with physician and APP support within Harrington Hospital.
• Provide comprehensive outpatient general neurology care to a diverse patient population.
• Evaluate, diagnose, and manage patients with a broad range of neurological conditions.
• Develop individualized treatment plans and coordinate care with neurologists, primary care providers, and other specialists.
• Opportunity to develop a clinical focus or subspecialty interest based on your experience and career goals.
• Candidates with experience in stroke, headache, epilepsy, cognitive/behavioral neurology, neuromuscular medicine, movement disorders, or other neurology subspecialties are encouraged to apply.
• Collaborate with specialists throughout UMass Memorial Health when patients require additional expertise or advanced care.
• Utilize Epic EMR and other advanced clinical technology platforms.
• Practice within an integrated health system while maintaining the benefits of a community-based hospital environment.
• Opportunity for professional growth, continuing education, and development within UMass Memorial Medical Group.

Responsibilities:

• Perform comprehensive neurological histories and physical examinations.
• Evaluate, diagnose, and manage patients with a variety of neurological conditions.
• Develop and implement evidence-based treatment plans.
• Order, review, and interpret appropriate diagnostic testing.
• Provide patient and family education regarding neurological diagnoses, treatment, and prevention.
• Coordinate referrals, follow-up care, and communication with other members of the healthcare team.
• Collaborate closely with neurologists, APPs, primary care providers, and other specialists.
• Participate in quality improvement and departmental initiatives.
• Support the growth and development of Neurology services within the Harrington Hospital community.

Qualifications:

• A Bachelor's degree and graduation from an accredited Physician Assistant or Nurse Practitioner program.
• Eligible or current Massachusetts license, with national certification (ANCC, AANP, NCCPA, as applicable).
• Massachusetts Controlled Substances Registration and federal DEA Controlled Substance Registration are required.
• Previous Neurology experience is preferred but not required for highly qualified candidates with relevant clinical experience.
• Strong clinical assessment, communication, and interpersonal skills.
• Ability to work collaboratively within a multidisciplinary healthcare team.
• A demonstrated interest in Neurology or a Neurology subspecialty is strongly preferred.

Top Tier Benefits to Reflect Your Value and Needs.

• Comprehensive medical, dental and vision coverage
• Generous paid time off (vacation/CME) with 11 paid holidays
• Practice/CME allowance
• Pension plan with additional retirement options available
• Comprehensive tuition reimbursement benefit
• Paid family and medical leave; short-term and long-term disability programs
• PSLF Tuition Forgiveness eligible
• Concierge services for relocation
• Organization-wide commitment to formal Clinician Wellness Program

Visit UMass Memorial Medical Group to learn more about our organization.

Qualified candidates may contact Shane Cox, Provider Recruiter, at shane.cox@umassmemorial.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Hiring Range: $170.00 per hour
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. 
 

Location: Southbridge, MA 
Facility: UMass Memorial Health – Harrington Hospital 
Department: Hospital Medicine 
Specialty: Physician – Internal Medicine / Family Medicine 
Schedule: Per Diem
 

UMass Memorial Medical Group seeks a per diem Hospitalist Physician to join our growing Hospital Medicine team at Harrington Hospital. Our competitive compensation and benefits package places us as your top choice in the region. 
 

Harrington Hospital in Southbridge, MA is a community-focused, acute care hospital serving patients across South Central Massachusetts and Northeastern Connecticut. As part of UMass Memorial Health, Harrington combines the personalized approach of a community hospital with access to the resources, specialty expertise, and academic strength of the region's largest health system.

Click here to learn more about Harrington Hospital. 

Key Highlights

• Established Hospital Medicine program staffed by experience physicians and advanced practice providers
• Open ICU, no procedures required

• Epic electronic medical record platform across the UMass Memorial Health system.

• Supportive nursing staff and experienced multidisciplinary care teams.

• Collaborative, supportive team environment with strong operational support

• Commitment to high-quality, patient-centered care 
   

Qualifications

• Board-certified or board-eligible in Internal Medicine or Family Medicine

• Must hold an MD or DO degree

• Eligible for medical licensure in Massachusetts 
   

Visit UMass Memorial Medical Group to learn more about our organization. 
 

Qualified candidates may contact Brittany Kosiba, Provider Recruiter at brittany.kosiba@umassmemorialhealth.org or 774-737-3412.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $27.74

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

4p.m. - 8 p.m.

Shift:

1 - Day Shift, 4 Hours (United States of America)

Hours:

20

Cost Center:

25082 - 5663 ED Registration

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.

I. Major Responsibilities:
1. Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system. Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.

2. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.

3. Obtains and verifies workman’s compensation and automobile coverage when required

4. Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.

5. Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection

6. Coordinates the provision of multiple services to patients.

7. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.

8. Performs Surgical Day admissions

9. Performs bed control, transfers, discharges and admissions tasks

10. Provides patient with standard information regarding their personal preparation for scheduled procedures and services.

11. Assesses patients’ financial needs and directs accordingly to financial counseling and refers to appropriate person or area.

12. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.

13. Maintains accurate and timely records, logs, files and related information as required.

14. Completes online death certificate registry.

15. Receive and secure patient valuables.

16. Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school graduate or GED required.

Preferred:

1. Associate Degree or certificate in Healthcare related field.

Experience/Skills:

Required:
1.    Proficient data-entry skills with attention to detail.
1.    Must have computer skills that include use of Windows and the ability to navigate.
2.    Customer service skills both verbal and written; with a variety of internal and external customers.
3.    Ability to work in a high volume, team-oriented environment.
4.    English speaking, reading and writing skills.
Preferred:
1.    1-2 years of data entry and/or customer service experience 
2.    Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
3.    Previous insurance verification experience.
4.    Bilingual speaking, reading, and writing skills.
5.    Demonstrated knowledge of medical terminology.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered moderate.  Position requires work indoors hospital outpatient and Emergency Department environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

2300-0700

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10010 - 0212 West 1

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

$116,958.40 - $210,516.80

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Medical Center – University Campus
Department: Department of Medicine
Specialty: Cardiology (Outpatient)
Schedule: Full-time: 40 hours

UMass Memorial Health, the leading health and wellness system in Central Massachusetts, is seeking an experienced Nurse Practitioner or Physician Assistant to serve as Outpatient Cardiology APP Manager at UMass Memorial Medical Center. This is an exciting opportunity to combine direct patient care with clinical leadership, staff development, and operational management within a growing, collaborative cardiovascular team.

As the Outpatient Cardiology APP Manager, you will play a key role in coordinating clinical services, supporting APP performance, and ensuring the delivery of high-quality, evidence-based, patient-centered care. In this blended clinical and administrative position, you will report to the Director of Cardiology Service and Advanced Practice Providers and work closely with physician and administrative leadership to oversee provider scheduling, develop clinical protocols, support quality improvement initiatives, and contribute to the continued growth and development of outpatient cardiology services.

Key Highlights

• Blended Clinical and Leadership Role: Dedicate approximately 60% of your time to direct patient care and 40% to administrative, operational, and leadership responsibilities.
• APP Leadership: Oversee provider scheduling, support staff development, coordinate clinical coverage, and promote effective teamwork across the outpatient cardiology service.
• Clinical Excellence: Develop and implement evidence-based clinical guidelines, care algorithms, and protocols to support consistent, high-quality patient care.
• Quality and Patient Safety: Evaluate clinical outcomes, identify opportunities for quality improvement and risk reduction, and support research initiatives relevant to the patient population.
• Multidisciplinary Collaboration: Partner with cardiologists, APPs, nurses, nurse managers, pharmacists, trainees, and other clinical professionals to optimize care coordination and patient outcomes.
• Service Line Development: Collaborate with physician and administrative leadership on strategic planning, operational performance, and the continued growth of outpatient cardiology services.
• Academic Environment: Practice within a leading academic health system with access to multidisciplinary expertise, advanced resources, and opportunities for professional development.

Qualifications

Required:

• Master’s degree in Nursing or graduate degree in Physician Assistant Studies.
• Current Massachusetts licensure and certification as a Nurse Practitioner or Physician Assistant, including controlled substance authorization.
• Minimum of five years of clinical experience.
• Minimum of two additional years of experience in a management, leadership, or clinical education role preferred
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to foster collaboration, support staff development, and promote high standards of clinical practice.

Top Tier Benefits to Reflect Your Value and Needs

• Comprehensive medical, dental and vision coverage
• Weekly pay
• Generous paid time off with 11 paid holidays
• Practice/CME allowance
• Pension plan with additional retirement options available
• Paid family and medical leave; short-term and long-term disability programs
• Tuition reimbursement, student loan forgiveness support, and PSLF-eligible employment
• Concierge services for relocation.

Join Us

If you are an experienced cardiology APP looking to expand your leadership impact while continuing to provide direct patient care, we encourage you to apply. Join UMass Memorial Health and help shape the future of outpatient cardiovascular care through clinical excellence, collaborative leadership, and a commitment to exceptional patient outcomes.

For questions, please contact:
Jessica Merlo, Sr. Provider Recruiter at Jessica.Merlo@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

$116,958.40 - $210,516.80

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Medical Center – University Campus
Department: Department of Medicine
Specialty: Cardiology (Structural Heart)
Schedule: Full-time: 40 hours

UMass Memorial Health, the leading health and wellness system in Central Massachusetts, is seeking an experienced Nurse Practitioner or Physician Assistant to serve as Structural Heart APP Manager at UMass Memorial Medical Center. This is an exciting opportunity to combine direct patient care with clinical leadership, program coordination, and operational management within a specialized, multidisciplinary structural heart team.

As the Structural Heart APP Manager, you will play an important role in coordinating clinical services, supporting APP development, and ensuring the delivery of high-quality, evidence-based, patient-centered care for patients with complex cardiovascular conditions. In this blended clinical and administrative position, you will report to the Director of Cardiology Service and Advanced Practice Providers and collaborate closely with structural heart physicians and administrative leadership to coordinate provider scheduling, establish clinical protocols, support quality improvement initiatives, and contribute to the continued growth and development of the structural heart program.

Key Highlights

• Blended Clinical and Leadership Role: Dedicate approximately 60% of your time to direct patient care and 40% to administrative, operational, and leadership responsibilities.
• APP Leadership: Coordinate provider scheduling, support staff development, facilitate clinical communication, and promote effective teamwork within a specialized, close-knit team.
• Clinical Excellence: Develop and implement evidence-based clinical guidelines, care algorithms, and protocols to support consistent, high-quality patient care.
• Quality and Patient Safety: Evaluate clinical outcomes, identify opportunities for quality improvement and risk reduction, and support research initiatives relevant to the patient population.
• Multidisciplinary Collaboration: Work closely with structural heart physicians, APP colleagues, nursing staff, and other clinical partners to coordinate patient evaluation, procedural planning, follow-up care, and care transitions.
• Program Development: Partner with physician and administrative leadership to support strategic planning, program growth, and the continued advancement of structural heart services.
• Academic Environment: Practice within a leading academic health system with access to multidisciplinary expertise, advanced resources, and opportunities for professional development.

Qualifications

Required:

• Master’s degree in Nursing or graduate degree in Physician Assistant Studies.
• Current Massachusetts licensure and certification as a Nurse Practitioner or Physician Assistant, including controlled substance authorization.
• Minimum of five years of clinical experience.
• Minimum of two additional years of experience in a management, leadership, or clinical education role preferred
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to foster collaboration, support staff development, and promote high standards of clinical practice.

Top Tier Benefits to Reflect Your Value and Needs

• Comprehensive medical, dental and vision coverage
• Weekly pay
• Generous paid time off with 11 paid holidays
• Practice/CME allowance
• Pension plan with additional retirement options available
• Paid family and medical leave; short-term and long-term disability programs
• Tuition reimbursement, student loan forgiveness support, and PSLF-eligible employment
• Concierge services for relocation.

Join Us

If you are an experienced APP looking to combine clinical practice with leadership in a specialized cardiovascular program, we encourage you to apply. Join UMass Memorial Health and help advance structural heart care through clinical excellence, collaborative teamwork, and a commitment to exceptional patient outcomes.

For questions, please contact:
Jessica Merlo, Sr. Provider Recruiter at Jessica.Merlo@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

$116,958.40 - $210,516.80

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA
Facility: UMass Memorial Medical Center – University Campus
Department: Department of Medicine
Specialty: Cardiology (Inpatient)
Schedule: Full-time: 40 hours

UMass Memorial Health, the leading health and wellness system in Central Massachusetts, is seeking an experienced Nurse Practitioner or Physician Assistant to serve as Inpatient Cardiology APP Manager at UMass Memorial Medical Center. This is an exciting opportunity to combine direct patient care with clinical leadership, staff development, and operational management within a growing, collaborative cardiovascular team.

As the Inpatient Cardiology APP Manager, you will play a key role in coordinating inpatient clinical services, supporting APP performance, and ensuring the delivery of high-quality, evidence-based, patient-centered care. In this blended clinical and administrative position, you will report to the Director of Cardiology Service and Advanced Practice Providers and work closely with physician and administrative leadership to oversee provider scheduling, develop clinical protocols, support quality improvement initiatives, and contribute to the continued growth and development of inpatient cardiology services.

Key Highlights

• Blended Clinical and Leadership Role: Dedicate approximately 60% of your time to direct patient care and 40% to administrative, operational, and leadership responsibilities.
• APP Leadership: Oversee provider scheduling, support staff development, coordinate clinical coverage, and promote effective teamwork across the inpatient cardiology service.
• Inpatient Clinical Practice: Provide direct patient management in the hospital setting, including patient assessment, diagnostic evaluation, treatment planning, care coordination, and evaluation of clinical outcomes.
• Quality and Patient Safety: Evaluate clinical outcomes, identify opportunities for quality improvement and risk reduction, and support research initiatives relevant to the patient population.
• Multidisciplinary Collaboration: Partner with cardiologists, APPs, nurses, nurse managers, pharmacists, trainees, and other clinical professionals to optimize care coordination and patient outcomes.
• Service Line Development: Collaborate with physician and administrative leadership on strategic planning, operational performance, and the continued growth of inpatient cardiology services.
• Academic Environment: Practice within a leading academic health system with access to multidisciplinary expertise, advanced resources, and opportunities for professional development.

Qualifications

Required:

• Master’s degree in Nursing or graduate degree in Physician Assistant Studies.
• Current Massachusetts licensure and certification as a Nurse Practitioner or Physician Assistant, including controlled substance authorization.
• Minimum of five years of clinical experience.
• Minimum of two additional years of experience in a management, leadership, or clinical education role preferred
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to foster collaboration, support staff development, and promote high standards of clinical practice.

Top Tier Benefits to Reflect Your Value and Needs

• Comprehensive medical, dental and vision coverage
• Weekly pay
• Generous paid time off with 11 paid holidays
• Practice/CME allowance
• Pension plan with additional retirement options available
• Paid family and medical leave; short-term and long-term disability programs
• Tuition reimbursement, student loan forgiveness support, and PSLF-eligible employment
• Concierge services for relocation.

Join Us

If you are an experienced cardiology APP looking to expand your leadership impact while continuing to provide direct patient care, we encourage you to apply. Join UMass Memorial Health and help advance inpatient cardiovascular care through clinical excellence, collaborative leadership, and a commitment to exceptional patient outcomes.

For questions, please contact:
Jessica Merlo, Sr. Provider Recruiter at Jessica.Merlo@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$35.94 - $58.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends - Every Fourth Weekend

Scheduled Hours:

11a-730p

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10021 - 3566 Ultrasound

Union:

SHARE Marlborough

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the supervision of the Lead Ultrasound Technologist, provides direct patient care services and other related functions in support of the department. Performs independently within scope of department policies. Clinically works at the direction of a qualified Radiologist.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$42.83 - $60.88

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - No More Than Every Third Holiday, Sunday through Saturday, Weekends - One Full Weekend a Month

Scheduled Hours:

Mixed Shifts

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

10010 - 3566 Ultrasound

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs all types of Ultrasound procedures based upon department needs (General, Transplant, Abdominal and Pediatrics).

I. Major Responsibilities:

1.  Performs specialized or general procedures according to established departmental protocols.
2.  Performs ultrasound procedures for vascular, obstetrical and other specific areas as required.
3.  Operates all types of Ultrasound equipment.  Performs portable exams in various areas throughout the hospital to include the Operating Room and Intensive Care Units.  Records images and makes hard copies where applicable.
4.  Uses RIS to schedule and complete exams as applicable.  Process labels, folders and films. 
5.  Serves as a resource to sonographers, MDs, and students.
6.  Assists in the care and maintenance of facilities, equipment and supplies.  Maintains
7.  Clean and safe work area.  Reports any hazardous conditions or equipment breakdown to supervisor.
8.  Provides proper patient care. Interviews patients for required information. Explains procedures to patients to ensure their understanding, cooperation, comfort and to optimize test results. Positions patients as required. Exercises care when moving patients to ensure their comfort and safety. Takes vital signs as required; informs physician of changes.
9.  Maintains patient records and statistics accurately. 
10. Labels sonograms properly to assist in diagnosis and to ensure correct identification.  Provides test information to physicians.  Notifies physicians immediately of results revealing patient risks.
11. Maintain records, reports and files as required or directed.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Specialized post-secondary training equal to two years of college.  

Experience/Skills:
Required:
1. Registration required by the American Registry of Diagnostic Medical Sonographers (ARDMS). 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$52.50 - $57.50

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

10020 - 2341 Emergency Room Pediatrics

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

I. Major Responsibilities: 
1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2. Performs patient assessment/reassessment according to standard procedure.
3. Develops and coordinates individual plan of care including discharge planning.
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5. Delegates appropriately to others in accordance with job description and competency level.
6. Documents patient care according to standard procedure.
7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.
8. Ensures quality and continuity of care through collaboration with other health care providers.
9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.
10. Participates in and supports Nursing Governance activities.
11. Assumes responsibility for professional growth. Assists in education and development of staff.
12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:
Required:
1. Current Massachusetts Nursing licensure and registration.
2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.
Preferred:
1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:
Required:
1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
Work is considered medium. Position requires work indoors in a patient care environment.

Schedule Details:
4 - 12 hour mixed shifts per month

7am - 7:30pm or 7pm - 7:30am

1 major winter and summer holiday

Per Diem RN- Previous ED experience required. Must meet minimum shift requirements (4 shifts/month).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.94 - $29.27

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00am-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10020 - 3522 Radiology Clerical

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs

II.    Major Responsibilities: 

1.    Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.  
2.    Confirms and verifies patient demographic and insurance information.
3.    May collect co-payments from patients upon arrival.
4.    Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 
5.    Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
6.    Receives and directs phone calls. 
7.    Connects the patient’s call to the provider or responds to the patient and takes messages as directed. 
8.    Schedules urgent care appointments as needed and directed by clinicians.
9.    Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria. 
10.    Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of clinical staff, as well as resources.
11.    Ensures tests and procedural prep information is provided to patients verbally, mail, and/or by the patient portal as necessary.  
12.    Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed.
13.    Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
14.    Complies with referral management regulations.
15.    Verifies eligibility for procedures or tests from various health care institutions.
16.    Follows up to correct discrepancies. 
17.    May facilitate patient prescription renewal matters, (via telephone, fax, and email), within scope of authority as directed by clinicians.  
18.    Preps the patient’s information for clinicians for scheduled patient visits as needed.
19.    Scrubs Patient Encounter information and submits electronically.
20.    Reviews and audits billing discrepancy reports and researches errors for resolution as directed by office or clinical management. 
21.    Maintains accurate and timely records, logs, charges, files, and other related information as required.
22.    Performs a variety of related administrative and clerical duties, such as retrieving files distributing mail and other records, faxing, collating, data entry, and relaying messages to clinicians, residents and staff.
23.    May prepare special reports or spreadsheets for clinicians as requested.
24.    Collects co-payments from patients for visits, maintains records or makes daily cash deposits from patient visits.
25.    Calculates daily totals of co-payments received for submission to the second tier for co-payment reconciliation.  
26.    Composes, or selects standard form letters for clinician’s response to routine inquiries and procedures, such as back-to-school authorizations.

Standard Staffing Level Responsibilities:  

1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:

Required:
1.    High School Diploma.
Preferred:
1.    Associate’s or Bachelor’s degree.

Experience/Skills:

Required:
1.    3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
2.    Requires the ability to use specialized applications software and computer systems.
3.    Necessitates individuals who are multifunctional and able to work under stressful situations.
4.    Exemplifies, professional behavior and excellent communication and human relations skills.
Preferred:
1.    Knowledge of business office procedures and medical terminology/procedures preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.    Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a patient care environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$22.29 - $32.04

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

7:45am - 4:15pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 4094 Dermatology

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Supports the full range of dermatological surgical procedures performed by the Dermatology Department by preparing patients, assisting providers with procedures including but not limited to MOHS surgery, removal of skin cancers and other growths in the skin, the removal of stitches and the performance of other related procedures as assigned. Collects and processes surgical laboratory specimens, performs routine and automated technical procedures, and related duties.

1.    Prepares the exam and/or procedure rooms by selecting and preparing supplies. Assembles, adjusts, observes and maintains non-sterile equipment to ensure that it remains in working order.
2.    Prepares patients for surgery by providing physical and emotional support. Review medical record with patient. May take and record vital signs including blood pressure, temperature, pulse, respiration, weight, height, etc. Observes patients, (physical appearance, attitude, appetite, etc.), records observations and alerts supervisor or provider. Performs pre-op incision site preparation as directed by cleaning, shaving and disinfecting the skin with an antiseptic solution. During MOHS surgery, maps the area of tumor removal as directed by provider. 
3.    Set up of mayo tray with instruments and supplies according to procedure and provider preference. Performs sterile scrub procedures and related activities such as draping the patient and operative area.
4.    Assists in connecting & applying surgical equipment. Assists in the surgical procedure by passing instruments, sutures, sponges and needles before, during, and after surgery. Operates lights, suction machines, electrosurgical units and surgical/medical equipment. Holds retractors or instruments. Sponges or suctions the operative site as directed. Participates in counting sponges, needles, and instruments before, during, and after surgery.
5.    Collects, labels, and transports specimens to appropriate departments and complete requisitions as required.
6.    Cleans and processes surgical instruments for sterilization. Ensures that reprocessed items are free of contaminants. Lubricates and reassembles sterilized equipment. Maintains correct instrument counts of instruments sent to Central Sterilization and returned to Dermatology.
7.    May prepare operative reports or related material in automated database system as appropriate.
8.    Downloads digital pictures for incorporation into operative reports into the medical record using hospital approved technology.
9.    As directed by provided removes sutures, prepares and applies sterile and non-sterile dressings following surgical procedure, applies cold packs, ace bandages & TED stockings. 
10.    Performs internal lab specimen preparation duties. Prepares specimens for frozen section MOHS processing.
11.    Participates in training employees in new procedures and orienting new employees to the department’s procedures. 
12.    Maintains logs, organizes patient care chart, and/or maintains medical records.  May data enter or retrieve medical information from the electronic medical record. Assists with patient admissions, transfers and discharge procedures.
13.    Follows procedures for arriving patients and scheduling appointments.
14.    Orders instruments and medical supplies for Dermatology. 
15.    Assists the manager, or designee in gathering information directly related to the preparation of the annual supply budget. Performs periodic inventories of all stock supplies in specified areas. Assists in cleaning, stocking and maintaining assigned areas. Communicates with warehouse personnel regarding product additions, changes, and deletions.
16.    Performs a variety of clerical duties such as typing, filing, scheduling appointments, generating letters and form preparation, making and receiving patient phone calls and related duties as required or directed. Pend prescription and refills as directed.  Document prescription calls.

Standard Staffing Level Responsibilities:  

1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

III.    Position Qualifications:
License/Certification/Education:

Required:
1.    Equivalent to a high school education. 
2.    Current Medical Assistant credential administered by a recognized school which is accredited by the Department of Health or a Medical Assistant credential from a UMass Memorial Medical Center approved program (ARMA, NHA etc.).  
a.    This Medical Assistant credential must be maintained.
3.    Maintains Basic Life Support (BLS) certification.  Must be obtained within 2 months of hire/transfer.  

Experience/Skills:

Required:
1.    Broad knowledge of dermatological procedures including MOHS surgery, removal of melanomas, tumors, skin tags, logging, specimen preparation, typically acquired through a minimum of two years direct patient care experience in a dermatology practice or surgical setting.
2.    Knowledge of office and laboratory procedures
3.    Medical terminology and computer skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

IV. Physical Demands and Environmental Conditions

Position requires work indoors in a patient care environment.  Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.   Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$98,862.40 - $177,944.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends - Every Fourth Weekend

Scheduled Hours:

32hr/week:Day Shift: 7A-330P

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10020 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The clinical pharmacist provides comprehensive medication management services that integrate clinical services, order management, patient/staff education and research. Clinical pharmacists are responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes. This position is responsible to an immediate supervisor/manager.

Major Responsibilities:

The following key performance areas (Clinical, Operations/Distribution, Financial, Safety and Regulatory, Research and Education) are performed by the clinical pharmacist:

Clinical Performance:

Provides medication management services in a collaborative manner that consist of the following:

• Review patient medication history, educate patients on drug therapy, establish desired outcomes, develop/modify therapeutic plans, determine alternatives for achieving outcomes, develop drug monitoring plans, monitor patient outcomes, document medication related issues in electronic health record, interpret laboratory data, review patient medication profiles, monitor pharmacokinetics of drug therapy, monitoring for potential adverse drug – drug, drug-lab, drug-disease state, and drug - food interactions.
• Maintains and updates a patient profile with demographics (e.g. height and weight), diagnosis, allergies, and current medications.
• Monitors drug therapy to evaluate appropriateness of use, dose, dosage form, regimen, route, therapeutic duplication, and drug interaction.
• Provides drug information to health care professionals and to patients.
• Documents clinical interventions.
• Counsels patients on discharge medications as appropriate.
• Performs clinical review and verification of medication orders.
• Performs medication order entry when needed.
• Discusses medication order clarifications with the prescriber, documents interventions, and communicates medication order changes as needed.
• Facilitates medication discharge planning and smooth transition to alternate sites of care and access to an ambulatory pharmacy.

Operations/Distribution Performance:

• Ensures the timely and accurate dispensing of medications from the pharmacy area.
• Ensures proper technique and accurate preparation of all pharmaceutical products, including oral, non-sterile and sterile compounding, chemotherapeutic, hazardous, and investigational agents.
• Responsible for the accurate filling and dispensing of medications from the pharmacy area.
• Cross-covers in a variety of practice areas within the pharmacy as requested by supervisor.

Ensures regulatory compliance of controlled substance distribution and monitoring.

• Supervise work of pharmacy technicians.
• Provide feedback to maintain and optimize pharmacy technology.

Financial Performance:

• Promotes the use of formulary drugs by converting non-formulary orders to formulary drugs when possible according to P&T protocol. Coordinates procurement of non-formulary drugs when necessary.
• Conducts targeted drug program and drug usage evaluations as needed and reports results to Department Managers/ Pharmacy and Therapeutics Committee.
• Identifies and acts upon cost avoidance in drug therapy by promoting cost effective regimens, drugs, and by reducing waste.
• Facilitates cost saving programs such as IV to PO and therapeutic substitution.
• Manages medication inventory, expiring products, and recalls.

Safety and Regulatory Performance:

• Detects, monitors, documents, and reports adverse drug reactions and medication errors.
• Utilizes drug use reports to identify adverse drug events.
• Participates in Joint Commission and other accreditation and regulatory activities such as National Patient Safety Goals and Department of Pharmacy Quality Improvement Plan.

Research and Education Performance:

• Precepts Intermediate Pharmacy Practice Experience (IPPE) rotation students, and Advanced Pharmacy Practice Experience (APPE) rotation students, and pharmacy residents consistent with academic credentials and clinical experience.
• Participates in continuing education programs, meetings, training programs and related activities.
• Prepares educational materials and participates in information sharing activities for the health care community and general public.

Position Qualifications:

License/Certification/Education: Required:

• Doctor of Pharmacy (Pharm.D) degree; OR Bachelor of Science in Pharmacy (BSPharm) degree with 3 years hospital experience.
• Licensure with the Massachusetts Board of Registration in Pharmacy.

Preferred:

• ASHP Accredited Residency in Pharmacy Practice (PGY1) is recommended.
• Pharm.D. degree with minimum of 1 year of hospital experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $25.16

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Third Holiday, Weekends - Every Third Weekend

Scheduled Hours:

07-19

Shift:

1 - Day Shift, 12 Hours (United States of America)

Hours:

24

Cost Center:

24050 - 1410 Flex Unit

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
 

II.  Position Qualifications:

Patient Care Technician I

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations
 

Patient Care Technician II
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

For TA Purposes:

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$101,025.60 - $181,854.40

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8a-430p

Shift:

1 - Day Shift, 8.5 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3834 ATRX Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Advanced Therapeutics clinical pharmacist provides patient centered clinical pharmacy services, including but not limited to comprehensive medication reviews, adherence monitoring interventions, and targeted medication reviews, that seek to optimize clinical, economic, and patient outcomes. The Advanced Therapeutics clinical pharmacist designs and implements targeted medication and disease management programs. Advanced Therapeutics clinical pharmacists are responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes.  This position is responsible to an immediate supervisor/manager.

Major Responsibilities:

The Clinical Specialist, Pharmacist meets all the major responsibilities job requirements of the Clinical Pharmacist plus the following major responsibilities:

• Maintains an active practice in a specialized or focused area.
• Continuous contribution to new clinical service or project that directly impacts patient outcomes/safety, cost containment or process improvement.
• Actively participates and/or leads hospital based interdisciplinary committee(s) and/or taskforces in a specialized or focused practice area.
• Develops and maintains clinical practice guidelines, interdisciplinary policies and standard operating procedures.
• Supports resident or other research projects and/or quality improvement initiatives and engages in opportunities for publication.
• Involved in presentations at a local or national level.
• Serves as primary preceptor for pharmacy students and residents.
• Documents clinical interventions and activities in a timely manner.  Documentation may include progress notes in the EHR, annual comprehensive medication reviews with written summaries in the CMS’s standardized format, and patient specific documents, i.e., medication-related actions plans and personal medication records.
• Maintains accurate and proper patient medication profiles, monitoring to ensure the proper choice of medication, dosage form, strength, length of therapy and interaction potential of the prescribed medication.
• May work under Collaborative Practice and protocols as authorized by providers.
• Supervise work of pharmacy technicians involved with MTM and transitions of care.
• All responsibilities are essential job functions

Position Qualifications:

License/Certification/Education:
Required:

• Doctor of Pharmacy Degree and completion of an ASHP accredited residency, or an equivalent combination of education and experience.
• Obtained nationally recognized certification (e.g., board certification) in his/her area of specialty, when available.

Preferred:

• Certificates, grants, fellowship or honors earned in the relevant practice area, teaching accomplishments or research endeavors.

Experience/Skills:
Required:

• Completed an ASHP-accredited PGY2 residency plus one year of specialty practice OR completed an ASHP-accredited PGY1 residency plus 3 years of specialty practice OR completed 5 years of practice in a specialty area.
• Completed a project management course or led a major project in his/her area of specialty. 

Preferred: 

• Publications in professional journals and/or presentations at professional meetings.
• Active participation in professional organizations at the local and national levels.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$29.08 - $57.70

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

3 PM - 1130 PM

Shift:

4 - Mixed Shift, 8.5 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 1939 Emerg Mental Health Services

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provide quality treatment to patients referred by emergency department for psychiatric evaluation.

I. Major Responsibilities:

1. Provide crisis counseling and evaluation for patients in the emergency departments.

2. Responsibilities include completing initial assessments, counseling, case presentations to the treatment team, treatment planning, inpatient bed search, insurance authorization, and aftercare planning.

3. Clinicians are also responsible for determining the need for psychiatric consultation and follow up services. and making referrals to levels of care.

4. Complete all documentation and paperwork specific to the department and in compliance with hospital requirements, DMH, BSAS, The Joint Commission, and insurance providers.

5. Responsible for prioritizing acuity and managing patient flow which may include consultations and collateral contact.

6. Work towards or maintain highest level of professional licensure and maintain credentialing necessary for specific role.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Graduation and training from an accredited graduate (Masters) program such as Social Work, Psychology, Counseling, etc.

2. License (LICSW, LMHC, LMFT) eligible.

3. Valid driver’s license and reliable transportation.

Experience/Skills:

Required:

1. Must have strong and effective communication, organization, and time management skills.

2. Must be able to work as part of a robust multi-disciplinary clinical team.

Preferred:

1. Internship and/ or work experience within behavioral health including addiction services.

2. Strong diagnostic skills and abilities.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment. May be required to travel between campuses.

Seeking applicants with availability for per diem coverage of various shifts, primarily evening and weekend, as well as call-outs, vacations/holidays, and as needed. Options for either regular weekly/semiweekly coverage of 1-2 shifts on a monthly basis, or for pick-up coverage on a month-to-month basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $23.32

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Sunday through Saturday

Scheduled Hours:

6:30AM-3PM,2:30PM-11PM,11PM-7AM

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 1291 2N IP Adult Acute Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $23.32

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Sunday through Saturday

Scheduled Hours:

6:30AM-3PM,2:30PM-11PM,11PM-7AM

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 1291 2N IP Adult Acute Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$17.84 - $32.12

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Sunday through Saturday

Scheduled Hours:

Mixed Shifts. 0700-1500, 1500-2300, 2300-0700

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 5170 Public Safety

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provide security for the safety and protection of Hospitals patients, staff, general public, and properties. Periodically patrols buildings and grounds of Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the proper Security Leadership and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed.

I. Major Responsibilities:
1. Participates in the Hospital emergency room programs.
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.
3. Ability to interpret and understand written and oral instructions.
4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.
5. Ability to cooperate with law enforcement agencies consistent with the Hospital’s legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.

2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.
3. Obtain and satisfactorily complete annual (or biannual as applicable) re-certifications in: CPR (Cardio Pulmonary resuscitation; Fit testing for Tuberculosis Respirator Masks; Hazard Communication Program; Annual Fire Suppression and Hazard Recognition Training; Annual Self Defense and Management of Violent Situations Training; Annual Training and physical completion for the Emergency Response Team; and other training as may be determined by the Supervisor of Public Safety.

4. Avade 2 (restraint) training completion required within 6 months of hire into role.

Experience/Skills:
Required:
1. Three years related experience and/or training in public safety. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Must be able to run, stoop, crawl, climb stairs, carry another human being, and stand for long periods of time without any physical limitations and during all kinds of weather conditions.  
Must be familiar with and possess the ability (manual dexterity) to operate a public safety vehicle, emergency lights, public safety radios, radio scanners, telephones, MDT, etc.  
Must possess the ability to drive a public safety vehicle and speak on the radio at the same time, and ensure that public safety officers and public safety officers trainees assigned to his/her shift are likewise proficient.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$98,862.40 - $177,944.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Overnight,, 9 pm-7 am weekend and holiday rotation (7 On/7 Off)

Shift:

3 - Night Shift, 10 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The clinical pharmacist provides comprehensive medication management services that integrate clinical services, order management, patient/staff education and research. Clinical pharmacists are responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes. This position is responsible to an immediate supervisor/manager.

Major Responsibilities: 

The following key performance areas (Clinical, Operations/Distribution, Financial, Safety and Regulatory, Research and Education) are performed by the clinical pharmacist:

Clinical Performance:

Provides medication management services in a collaborative manner that consist of the following:

• Review patient medication history, educate patients on drug therapy, establish desired outcomes, develop/modify therapeutic plans, determine alternatives for achieving outcomes, develop drug monitoring plans, monitor patient outcomes, document medication related issues in electronic health record, interpret laboratory data, review patient medication profiles, monitor pharmacokinetics of drug therapy, monitoring for potential adverse drug – drug, drug-lab, drug-disease state, and drug - food interactions.

• Maintains and updates a patient profile with demographics (e.g. height and weight), diagnosis, allergies, and current medications.

• Monitors drug therapy to evaluate appropriateness of use, dose, dosage form, regimen, route, therapeutic duplication, and drug interaction.

• Provides drug information to health care professionals and to patients.

• Documents clinical interventions.

• Counsels patients on discharge medications as appropriate.

• Performs clinical review and verification of medication orders.

• Performs medication order entry when needed.

• Discusses medication order clarifications with the prescriber, documents interventions, and communicates medication order changes as needed.

• Facilitates medication discharge planning and smooth transition to alternate sites of care and access to an ambulatory pharmacy.

Operations/Distribution Performance:

• Ensures the timely and accurate dispensing of medications from the pharmacy area.

• Ensures proper technique and accurate preparation of all pharmaceutical products, including oral, non-sterile and sterile compounding, chemotherapeutic, hazardous, and investigational agents.

• Responsible for the accurate filling and dispensing of medications from the pharmacy area.

• Cross-covers in a variety of practice areas within the pharmacy as requested by supervisor.

Ensures regulatory compliance of controlled substance distribution and monitoring.

• Supervise work of pharmacy technicians.

• Provide feedback to maintain and optimize pharmacy technology.

Financial Performance:

• Promotes the use of formulary drugs by converting non-formulary orders to formulary drugs when possible according to P&T protocol.  Coordinates procurement of non-formulary drugs when necessary.

• Conducts targeted drug program and drug usage evaluations as needed and reports results to Department Managers/ Pharmacy and Therapeutics Committee.

• Identifies and acts upon cost avoidance in drug therapy by promoting cost effective regimens, drugs, and by reducing waste.

• Facilitates cost saving programs such as IV to PO and therapeutic substitution.

• Manages medication inventory, expiring products, and recalls.

Safety and Regulatory Performance:

• Detects, monitors, documents, and reports adverse drug reactions and medication errors.

• Utilizes drug use reports to identify adverse drug events. 

• Participates in Joint Commission and other accreditation and regulatory activities such as National Patient Safety Goals and Department of Pharmacy Quality Improvement Plan.

Research and Education Performance:

• Precepts Intermediate Pharmacy Practice Experience (IPPE) rotation students, and Advanced Pharmacy Practice Experience (APPE) rotation students, and pharmacy residents consistent with academic credentials and clinical experience.

• Participates in continuing education programs, meetings, training programs and related activities.

• Prepares educational materials and participates in information sharing activities for the health care community and general public.

Position Qualifications:

License/Certification/Education:
Required:

• Doctor of Pharmacy (Pharm.D) degree; OR Bachelor of Science in Pharmacy (BSPharm) degree with 3 years hospital experience.    

• Licensure with the Massachusetts Board of Registration in Pharmacy.

Preferred:

• ASHP Accredited Residency in Pharmacy Practice (PGY1) is recommended.

• Pharm.D. degree with minimum of 1 year of hospital experience.

7 on/ 7 off rotation, 9pm-7am

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$37.10 - $66.80

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Third Weekend

Scheduled Hours:

7pm-7am

Shift:

3 - Night Shift, 12 Hours (United States of America)

Hours:

36

Cost Center:

25080 - 2340 Emergency Room

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

I. Major Responsibilities:

1.  Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2.  Performs patient assessment/reassessment according to standard procedure.
3.  Develops and coordinates individual plan of care including discharge planning.
4.  Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5.  Delegates appropriately to others in accordance with job description and competency level.
6.  Documents patient care according to standard procedure.
7.  Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.
8.  Ensures quality and continuity of care through collaboration with other health care providers.
9.  Administers medications, performs treatments, therapies and operates equipment according to policy and procedure.  Assists physician with treatment and procedures and special tests as required or directed.
10. Participates in and supports Nursing Governance activities.
11. Assumes responsibility for professional growth.  Assists in education and development of staff.
12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations. 

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Current Massachusetts licensure and registration.
2. Completion of an accredited school of nursing program.
3. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Experience/Skills:

Required:
1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium.  Position requires work indoors in a normal patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $24.49

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

1500-2330

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

24070 - 0610 Psych Ip Geriatric

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.

As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $24.49

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Weekends - Every Other Weekend

Scheduled Hours:

1500-2330

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

24070 - 0610 Psych Ip Geriatric

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.

As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $21.16

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

11:00pm-7:30am

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

24050 - 0150 NSG Float Pool

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Patient Safety Observer is responsible to provide continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory box including cards, coloring books, games. All care is to be documented and communicated through report with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person.

I. Major Responsibilities:
1. Develops and maintains good human relations skills. Introduces self by name to the patient and engages in eye contact. Consistently displays a respectful, empathetic and caring attitude toward both the patients and their family members.
2. Consistently observes for suicidal and/or violent behavior. Stays in close proximity of the patient and keeps them in the visual field at all times. Ensures patient safety at all times including while in the bathroom and when transported to other departments.
3. Monitor visitors to ensure no unsafe materials are shared with the patient (weapons, illicit drugs, sharps).
4. Maintains 15-minute checks with documentation unless otherwise directed.
5. Patient Safety Observers can monitor more than 1 patient if deemed appropriate by the licensed staff in charge.
6. Follow the directions of the nurse in charge.
7. May transport patients if directed by the licensed staff in charge.
8. When not observing a patient the patient safety observer can be used for other ancillary activities as directed by the nursing supervisor (making beds in the ED, stocking, assisting with transporting patients).
9. Functions in a float position and is assigned to the areas with patient needs.
10. Maintains patient dignity at all times and advocates for the patient.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma or equivalent. 
2. CPR Certification within 6 months of hire. 

Experience/Skills:
Preferred:
1. Previous position held in a healthcare setting preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:
1. Stand - 1/3 to 2/3
2. Walk - 1/3 to 2/3
3. Sit - 2/3
4. Talk or hear - 2/3
5. Uses hands to finger, handle or feel - 2/3
6. Push/pull - 1/3 to 2/3
7. Stoop, kneel, crouch or crawl - 1/3 to 2/3
8. Reach with hands and arms - 2/3

This job requires that weight be lifted or force be exerted:
1. Up to 10 pounds - 2/3
2. Up to 25 pounds - 2/3
3. Up to 50 pounds - 2/3
4. Up to 100 pounds - 2/3
5. More than 100 pounds - 2/3

This job requires exposure to the following environmental conditions:
1. Wet, humid conditions (non-weather) - 1/3 to 2/3
2. Work near moving mechanical parts - 2/3
3. Risk of radiation - Up to 1/3
4. Infectious Diseases - 1/3 to 2/3
5. Physical +/or Verbal Abusiveness - 2/3
6. Rotating Shifts - Up to 1/3
7. PPE when indicated - 1/3 to 2/3
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.