Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Prepares patient for exams as required and insures patient comfort and modesty at all times. Obtains and examines the requisition for imaging examination. Always checks patient identification band for inpatients and two methods of identification for outpatients before any procedure is performed. Obtains informed consent and/or contrast questionnaire when appropriate and consults with appropriate Radiologist regarding contrast administration, imaging protocols.
2.  Participates in transfer of patients if needed, positions and instructs patients regarding the procedure in order to obtain and effect the desired screening/diagnostic results as specified by the physician. 
3.  Follows all department established and appropriate policies and procedures as required.  Makes changes and adjustments to techniques as required by observance of physician, Supervisor and self-improvement and initiative.
4.  Provides protection according to department policy to unaffected areas of the body from radiation exposure in accordance with prescribed safety standards.
5.  Calculates and selects proper technical factors as appropriate to the procedure. Selects equipment appropriate to the patient and the examination to be performed.  Positions patient and equipment to provide images specified by department protocol or requisition form. 
6.  Evaluates the images to assure that they contain proper identification and are of diagnostic quality. Adjusts techniques and factors when necessary due to improper studies or quality factors. Checks equipment and accessories to insure they are in proper operating condition.
7.  Operates imaging equipment according to specific diagnostic procedure and in conformance to established routines and techniques.  Properly utilizes and maintains computed radiography and direct imaging equipment.  Reviews electronic images to ensure that it is of acceptable quality and completeness for screening/diagnostic purposes.  Utilizes portable x-ray equipment to execute diagnostic procedures in patient rooms, surgery and in other instances where it is not feasible to transfer the patient to regular treatment room.  Transfers or duplicates films/images as directed.
8.  Follows PACs workflow procedures, working with electronic work lists, repair exceptions, ensuring all electronic images meet quality standards including the correct patient demographics and accession numbers. Ensures all images are acquired and all exams are completed in the RIS (Radiology Information System) in a timely fashion. Works independently in all areas, demonstrating a thorough knowledge of modality policy, procedures and workflow. 
9.  Initiates hard stop when appropriate and notifies appropriate staff. 
10. Monitors patients receiving contrast for adverse reactions and notified appropriate staff if needed.  Explains procedures to the patient and family members. Answers patient and family questions, ensuring that concerns are addressed.
11. Assists physicians in the performance of specialized examinations by preparing equipment, syringes and contrast media, holding and turning patients, administering contrast media and passing instruments and supplies. Routinely lays out sterile supplies needed for special procedures.  Understands the nature of the procedure to ensure proper imaging and that the proper equipment and supplies are available according to the Universal Protocol.
12. Ensures that images, examination requisitions and other related records are properly completed for proper patient identification, statistical and billing purposes.  Prepares images for reading by Radiologist.
13. Works as Radiographic Technologist and performs duties in other areas and/or modalities as needed.  Maintains competence in standard radiologic procedures by rotating into radiology areas as assigned.
14. Reports any hazardous conditions or equipment breakdown immediately to supervisor.  Takes defective equipment out of service.
15. Maintains work area in clean and orderly condition and ensures that examination rooms are properly supplied with equipment and materials.  Initiates requisitions for supplies as required
16. Understands and practices ALARA principles of Radiation Protection including the use and exchange of personal dosimeters.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. RTR licensure in the Commonwealth Massachusetts, this includes a temporary (1 year) MA license..
2. ARRT certification in Radiology is required within 12 months from date of hire as a condition of continued employment.
3. BLS certification. 
4. Some specialty modalities may require additional formal training and certification.  

Experience/Skills:
Required:
1. Maintain all area specific CEUs for ARRT, DPH according to regulation. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a normal patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Prepares patient for exams as required and insures patient comfort and modesty at all times. Obtains and examines the requisition for imaging examination. Always checks patient identification band for inpatients and two methods of identification for outpatients before any procedure is performed. Obtains informed consent and/or contrast questionnaire when appropriate and consults with appropriate Radiologist regarding contrast administration, imaging protocols.
2.  Participates in transfer of patients if needed, positions and instructs patients regarding the procedure in order to obtain and effect the desired screening/diagnostic results as specified by the physician. 
3.  Follows all department established and appropriate policies and procedures as required.  Makes changes and adjustments to techniques as required by observance of physician, Supervisor and self-improvement and initiative.
4.  Provides protection according to department policy to unaffected areas of the body from radiation exposure in accordance with prescribed safety standards.
5.  Calculates and selects proper technical factors as appropriate to the procedure. Selects equipment appropriate to the patient and the examination to be performed.  Positions patient and equipment to provide images specified by department protocol or requisition form. 
6.  Evaluates the images to assure that they contain proper identification and are of diagnostic quality. Adjusts techniques and factors when necessary due to improper studies or quality factors. Checks equipment and accessories to insure they are in proper operating condition.
7.  Operates imaging equipment according to specific diagnostic procedure and in conformance to established routines and techniques.  Properly utilizes and maintains computed radiography and direct imaging equipment.  Reviews electronic images to ensure that it is of acceptable quality and completeness for screening/diagnostic purposes.  Utilizes portable x-ray equipment to execute diagnostic procedures in patient rooms, surgery and in other instances where it is not feasible to transfer the patient to regular treatment room.  Transfers or duplicates films/images as directed.
8.  Follows PACs workflow procedures, working with electronic work lists, repair exceptions, ensuring all electronic images meet quality standards including the correct patient demographics and accession numbers. Ensures all images are acquired and all exams are completed in the RIS (Radiology Information System) in a timely fashion. Works independently in all areas, demonstrating a thorough knowledge of modality policy, procedures and workflow. 
9.  Initiates hard stop when appropriate and notifies appropriate staff. 
10. Monitors patients receiving contrast for adverse reactions and notified appropriate staff if needed.  Explains procedures to the patient and family members. Answers patient and family questions, ensuring that concerns are addressed.
11. Assists physicians in the performance of specialized examinations by preparing equipment, syringes and contrast media, holding and turning patients, administering contrast media and passing instruments and supplies. Routinely lays out sterile supplies needed for special procedures.  Understands the nature of the procedure to ensure proper imaging and that the proper equipment and supplies are available according to the Universal Protocol.
12. Ensures that images, examination requisitions and other related records are properly completed for proper patient identification, statistical and billing purposes.  Prepares images for reading by Radiologist.
13. Works as Radiographic Technologist and performs duties in other areas and/or modalities as needed.  Maintains competence in standard radiologic procedures by rotating into radiology areas as assigned.
14. Reports any hazardous conditions or equipment breakdown immediately to supervisor.  Takes defective equipment out of service.
15. Maintains work area in clean and orderly condition and ensures that examination rooms are properly supplied with equipment and materials.  Initiates requisitions for supplies as required
16. Understands and practices ALARA principles of Radiation Protection including the use and exchange of personal dosimeters.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. RTR licensure in the Commonwealth Massachusetts, this includes a temporary (1 year) MA license..
2. ARRT certification in Radiology is required within 12 months from date of hire as a condition of continued employment.
3. BLS certification. 
4. Some specialty modalities may require additional formal training and certification.  

Experience/Skills:
Required:
1. Maintain all area specific CEUs for ARRT, DPH according to regulation. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a normal patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs standard cleaning procedures in all areas of the hospital and buildings, including patient rooms, surgery areas, units, nurseries, nursing stations, auxiliary areas, lounges, isolation areas, emergency room lavatories, bathrooms, stairways, offices, corridors, and apartments.
2. Performs high dusting, spot cleaning of walls, windows, and doors, disinfects horizontal surfaces, mops floors, vacuums carpets, empties trash and cleans and polishes metal and porcelain fixtures in bathrooms and showers.  
3. Burnishes floors with burnishers and cleans floors with automatic floor machines.  
4. Performs "check out" cleaning of discharges and transfer units including making of the beds. 
5. Picks up trash in any area and transports trash from utility rooms and other collection points to compactor pick up area.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Ability to read, write and follow simple English instruction.

Experience/Skills:
Required:
1. Employees must be at least 18 years of age to perform this role.

Preferred:
1. 3-6 months experience as a houseworker.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$89,668.80 - $161,408.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8- 5pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 3682 Cancer Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Guides patients through the healthcare system from screening through diagnosis and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.

I. Major Responsibilities:

1. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments.

2. Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available.

3. Utilizes nursing process to comprehensively assess the patients’ physical and psychological sta-tus.

4. Evaluates progress of patients along the continuum and is responsible for professional and per-sonal modifications along with the healthcare team as appropriate. May assist with tracking of post care patients to ensure post treatment standards of care are met along with referrals. As necessary, ensures that patients receive clinical satisfaction surveys.

5. Coordinates and participates in multidisciplinary planning conferences, collaboratively assists with the development of patient summaries for use by care team.

6. Provides patient and family education across the continuum of care and facilitates symptom management.

7. Provides access to community resources and links to support services such as: social services, nutrition services, psychologist, pastoral care, physical therapy, rehabilitation therapy, financial counseling, pharmacy, and related organizations. May coordinate and participate in patient support groups with Social Workers.

8. Assists with tracking metrics and quality indicators for diagnosing and treating promptly and ef-fectively. May assist with production of relevant quality improvement reports.

9. Develop, implement, support and/or attend related programs/workshops/seminars/support services, etc.

10. Utilization and optimization of data systems to identify and triage patients and track data out-comes.

11. May assist with calls to Clinic and perform telephone triage within the scope of practice as a li-censed registered nurse.

12. May work across multiple campuses and settings.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Masters Degree in Nursing.

Experience/Skills:

Required:

1. Minimum of 5 years nursing experience.

2. Excellent teaching, consultation, and customer service skills.

3. Excellent critical thinking skills.

4. Demonstrates leadership experience.

5. Excellent verbal and written communications skills.

6. Computer literate with knowledge of Microsoft Office products.

Preferred:

1. Skilled with utilization of EMR and other software.

2. Experience with Project Management.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a patient care and office environment.

ADDENDUM FOR NURSE NAVIGATOR CANCER CENTER ROLE

Position Summary:

Same.

Major Responsibilities:

Same

Differences in Qualifications:

License/Certification/Education:

Required:

1. Breast Nurse Navigators require accreditation through NAPBC.

Preferred:

1. Oncology Certification preferred unless a Breast Nurse Navigator.

Experience/Skills:

Required:

1. Minimum of 5 years oncology experience in specific disease site (breast, lung, GI, etc) and post-surgical nursing.

ADDENDUM FOR NURSE NAVIGATOR PALLIATIVE CARE ROLE

Position Summary:

Same.

Major Responsibilities:

Same

Differences in Qualifications:

License/Certification/Education:

Preferred:

1. Palliative Care Certification.

Experience/Skills:

Preferred:

1. Previous Palliative Care experience.

ADDENDUM FOR NURSE NAVIGATOR ORTHOPEDIC CARE ROLE

Position Summary:

Same.

Major Responsibilities – Differences if an APP is hired:

1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify possible complications, rounding on patient floors, and responding to tasks and triaging patient care or provider issues etc.

2. Develops relationships with post-acute care providers, including SNF, home health, inpatient rehab. Monitors patients' length of stay, condition, and is the point of contact for patient, family, and providers to assist in ED and readmission avoidance.

3. Assists in the development of clinical pathways and consistency of the care provided by our providers.

Differences in Qualifications for All Staff:

Experience/Skills:

Preferred:

1. 2 years of previous Orthopedic care experience.

2. Previous experience with risk-based episodes of care.

ADDENDUM FOR NURSE NAVIGATOR ENDOSCOPY (BUNDLE) CARE ROLE

Position Summary:

Same.

Major Responsibilities – Differences if an APP is hired:

1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify possible complications, rounding on patient floors, and responding to tasks and triaging patient care or provider issues etc.

2. Develops relationships with post-acute care providers, including SNF, home health, inpatient rehab. Monitors patients' length of stay, condition, and is the point of contact for patient, family and providers to assist in ED and readmission avoidance.

3. Assists in the development of clinical pathways and consistency of the care provided by our providers.

Differences in Qualifications for All Staff:

Experience/Skills:

Preferred:

1. 2 years of previous Endoscopy care experience.

2. Previous experience with risk-based episodes of care.

ADDENDUM FOR NURSE NAVIGATOR NEUROLOGY CLINIC ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications:

License/Certification/Education:

Preferred:

1. Certification in Neurosciences.

2. Ambulatory Nurse or other ANCC certification.

Experience/Skills:

Preferred:

1. Experience in acute care and/or other Neurological disease specific conditions.

ADDENDUM FOR NURSE NAVIGATOR STROKE ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications:

License/Certification/Education:

Required:

1. Must have a minimum of eight hours of education per year on cerebrovascular disease and stroke.

2. Must obtain NIHSS and mRS certification within one month after start date.

3. Must obtain SCRN certification within 18 months after start date.

Experience/Skills:

Preferred:

1. Experience in acute care and/or other Neurological disease specific conditions.

2. Ambulatory Nurse or other ANCC certification.

ADDENDUM FOR CHRONIC OBSTRUCTIVE PULMONARY DISEASE (COPD) ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Master’s degree.

Experience/Skills:

Required:

1. Experience working with patients with COPD and asthma diagnoses, educating them in disease management, self-education in medication management and lifestyle changes.

2. Experience helping patients navigate the health care system in managing anxiety and depression related to chronic pulmonary disease.

Preferred:

1. Experience triaging patients with pulmonary exacerbations (across post-acute care settings) with PCPs and pulmonologists to avoid ED visits and hospitalizations or readmissions.

2. Familiarity with Better Breathers Clubs to support COPD patients post discharge from hospital or post-acute SNF or inpatient rehab facility to help with ongoing education and emotional support in the community. Familiarity with smoking cessation programs and group support options, net-working opportunities for patients living with chronic lung disease.

3. Familiarity helping adults better manage their asthma by using programs such as Breathe Well, Live Well: The Guide to Managing Asthma at Home and Work as a tool to educate and empower patients to take control of their asthma.

ADDENDUM FOR PRIMARY CARE FIRST AND POST-ACUTE CARE ROLE

Position Summary:

Same.

Major Responsibilities

Same.

Differences in Qualifications

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Master’s degree.

Experience/Skills:

Required:

1. Experience working with Medicare or attributed PCF / UMMACO beneficiaries with a mix of behavioral health conditions and multiple chronic conditions, assisting with medication review and reconciliation as they transition from one care setting to the next, educating them in disease management, self-education in medication management, recommending referrals to SUD/OUD addiction coaching or bridging clinic as needed

2. Experience helping patients navigate the health care system to obtain appropriate behavioral health services, psychiatric consults, access to therapy,

guidance in managing anxiety and depression related to chronic disease (e.g. CHF, CKD), provide guidance in end-of-life care, recommend referrals to palliative care and hospice based on eligibility and suitability

Preferred:

1. Experience triaging patients with multiple BH / SUD and medical co-morbidities across acute and post-acute care settings with PCPs and specialists (e.g. cardiologists, nephrologists, endocrinologists, urologists, neurologists, psychiatrists, therapists) to avoid ED visits and hospitalizations or readmissions

2. Provides education, information, and referral to specialized intervention programs, including but not limited to substance abuse detoxification, psychiatry consults, cardiac and pulmonary rehabilitation and wellness and prevention services. Advocates and works to resolve problems of patient access to these services. Follows up with patients to complete and evaluate social service referrals, working with medical and mental health providers as well as community service

agencies to develop alternate plans when indicated

3. Establishes and maintains effective working relationships with community resources and agencies (HHAs, Hospices, community-based palliative care programs, mental health clinics, other CBOs) through telephone, electronic and/or direct contact.

ADDENDUM FOR NURSE NAVIGATOR TB/HARM REDUCTION ROLE – OP NORTH AREA

Position Summary:

Same.

Major Responsibilities

Same

Differences in Qualifications

License/Certification/Education:

Preferred:

1. Experience in community settings treating TB, HIV, or Sexual Transmitted infections.

Experience/Skills:

Required:

1. Same.

ADDENDUM FOR NURSE NAVIGATOR IN NUCLEAR MEDICINE AREA

Position Summary:

Guides patients through the healthcare system for Nuclear Theranostics within Nuclear Medicine. Provides guidance for treatment, support, and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.

Major Responsibilities

1. Point of contact for Theranostics. Responsible for coordination of care with other specialties such as Radiation Therapy, Radiation Oncology, and Cancer Center.

2. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments, as it pertains to the theranostic treatment plan.

3. Responsible for Prior Authorization of treatment plan and associated imaging.

4. Orders radiopharmaceutical directly through supplier and communicate any changes as appropriate.

5. Maintain radiation safety training/awareness and triage phone calls regarding concern for exposure/contamination.

6. Support a training program for caretakers (internal and external) who need to be aware of these patients in our community.

Differences in Qualifications

License/Certification/Education:

Same

Experience/Skills:

Required:

Same.

Preferred:

1. Previous experience in a Nurse Navigator position.

2. Previous clinical experience in Oncology.

3. Knowledge of radiology/radiation safety.

ADDENDUM FOR NURSE NAVIGATOR IN HEART FAILURE DISEASE MANAGEMENT AND STRUCTURAL HEART PROGRAM

Position Summary:

The Nurse Navigator is a member of a team that specializes in managing advanced heart failure/structural heart patients and the role is to support the medical team in providing highly specialized care.Works with inpatient Heart Failure and Structural Heart Team to identify patients and includes coordination of patient care across the continuum of care including: inpatient, outpatient, LTC, hospice, palliative care, and home care.

Major Responsibilities – Same except for these additions:

1. Responsible for remote monitoring surveillance (HeartLogic and CardioMEMS) as necessary.

2. Develops and maintains patient database accurately, and able to interpret and analyze data to spot trends in care.

3. Provides education to staff and affiliated providers about Heart Failure Disease Management and Structural Heart Program.

Differences in Qualifications:

Experience/Skills:

Required:

1. Minimum of 3 years of Cardiology RN experience.

2. Ability to work in a strong team environment.

3. Excellent assessment and documentation skills. Proficient and accurate in documentation.

Preferred:

1. Previous experience with Epic.

ADDENDUM FOR NURSE NAVIGATOR IN INTERVENTIONAL RADIOLOGY

Position Summary:

Same.

Major Responsibilities, other than responsibilities listed in main part of JD.

1. Assist with optimization of patient’s pre-procedure including medication review/holds, chart review, pre-procedure clearance, and post-procedure navigation.

Differences in Qualifications

License/Certification/Education:

None

Experience/Skills:

Required:

1. Minimum one year experience in surgical/procedural service line (eg. IR, vascular surgery).

ADDENDUM FOR NURSE NAVIGATOR RADIOLOGY BREAST CENTER

Position Summary:

Functions as an extension of the Radiologists within the Mammography division by assisting with process tasks, regulatory data entry and monitoring, and other duties to assist with Provider workflow.

Major Responsibilities:

1. Assist with advanced imaging pre appointment coordination and patient Medical Record evaluation to determine appropriateness for procedure.

Differences in Qualifications:

Experience/Skills:

Preferred:

1. Previous experience in a Nurse Navigator position. .

2. Radiology background.

3. Experience with Breast Imaging or Breast Oncology Care.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$89,668.80 - $161,408.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00 - 5:00pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

10010 - 3682 Cancer Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Guides patients through the healthcare system from screening through diagnosis and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.

New Caregivers Receive a $5,000.00 Sign On Bonus

I. Major Responsibilities:

1. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments.

2. Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available.

3. Utilizes nursing process to comprehensively assess the patients’ physical and psychological sta-tus.

4. Evaluates progress of patients along the continuum and is responsible for professional and per-sonal modifications along with the healthcare team as appropriate. May assist with tracking of post care patients to ensure post treatment standards of care are met along with referrals. As necessary, ensures that patients receive clinical satisfaction surveys.

5. Coordinates and participates in multidisciplinary planning conferences, collaboratively assists with the development of patient summaries for use by care team.

6. Provides patient and family education across the continuum of care and facilitates symptom management.

7. Provides access to community resources and links to support services such as: social services, nutrition services, psychologist, pastoral care, physical therapy, rehabilitation therapy, financial counseling, pharmacy, and related organizations. May coordinate and participate in patient support groups with Social Workers.

8. Assists with tracking metrics and quality indicators for diagnosing and treating promptly and ef-fectively. May assist with production of relevant quality improvement reports.

9. Develop, implement, support and/or attend related programs/workshops/seminars/support services, etc.

10. Utilization and optimization of data systems to identify and triage patients and track data out-comes.

11. May assist with calls to Clinic and perform telephone triage within the scope of practice as a li-censed registered nurse.

12. May work across multiple campuses and settings.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Masters Degree in Nursing.

Experience/Skills:

Required:

1. Minimum of 5 years nursing experience.

2. Excellent teaching, consultation, and customer service skills.

3. Excellent critical thinking skills.

4. Demonstrates leadership experience.

5. Excellent verbal and written communications skills.

6. Computer literate with knowledge of Microsoft Office products.

Preferred:

1. Skilled with utilization of EMR and other software.

2. Experience with Project Management.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a patient care and office environment.

ADDENDUM FOR NURSE NAVIGATOR CANCER CENTER ROLE

Position Summary:

Same.

Major Responsibilities:

Same

Differences in Qualifications:

License/Certification/Education:

Required:

1. Breast Nurse Navigators require accreditation through NAPBC.

Preferred:

1. Oncology Certification preferred unless a Breast Nurse Navigator.

Experience/Skills:

Required:

1. Minimum of 5 years oncology experience in specific disease site (breast, lung, GI, etc) and post-surgical nursing.

ADDENDUM FOR NURSE NAVIGATOR PALLIATIVE CARE ROLE

Position Summary:

Same.

Major Responsibilities:

Same

Differences in Qualifications:

License/Certification/Education:

Preferred:

1. Palliative Care Certification.

Experience/Skills:

Preferred:

1. Previous Palliative Care experience.

ADDENDUM FOR NURSE NAVIGATOR ORTHOPEDIC CARE ROLE

Position Summary:

Same.

Major Responsibilities – Differences if an APP is hired:

1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify possible complications, rounding on patient floors, and responding to tasks and triaging patient care or provider issues etc.

2. Develops relationships with post-acute care providers, including SNF, home health, inpatient rehab. Monitors patients' length of stay, condition, and is the point of contact for patient, family, and providers to assist in ED and readmission avoidance.

3. Assists in the development of clinical pathways and consistency of the care provided by our providers.

Differences in Qualifications for All Staff:

Experience/Skills:

Preferred:

1. 2 years of previous Orthopedic care experience.

2. Previous experience with risk-based episodes of care.

ADDENDUM FOR NURSE NAVIGATOR ENDOSCOPY (BUNDLE) CARE ROLE

Position Summary:

Same.

Major Responsibilities – Differences if an APP is hired:

1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify possible complications, rounding on patient floors, and responding to tasks and triaging patient care or provider issues etc.

2. Develops relationships with post-acute care providers, including SNF, home health, inpatient rehab. Monitors patients' length of stay, condition, and is the point of contact for patient, family and providers to assist in ED and readmission avoidance.

3. Assists in the development of clinical pathways and consistency of the care provided by our providers.

Differences in Qualifications for All Staff:

Experience/Skills:

Preferred:

1. 2 years of previous Endoscopy care experience.

2. Previous experience with risk-based episodes of care.

ADDENDUM FOR NURSE NAVIGATOR NEUROLOGY CLINIC ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications:

License/Certification/Education:

Preferred:

1. Certification in Neurosciences.

2. Ambulatory Nurse or other ANCC certification.

Experience/Skills:

Preferred:

1. Experience in acute care and/or other Neurological disease specific conditions.

ADDENDUM FOR NURSE NAVIGATOR STROKE ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications:

License/Certification/Education:

Required:

1. Must have a minimum of eight hours of education per year on cerebrovascular disease and stroke.

2. Must obtain NIHSS and mRS certification within one month after start date.

3. Must obtain SCRN certification within 18 months after start date.

Experience/Skills:

Preferred:

1. Experience in acute care and/or other Neurological disease specific conditions.

2. Ambulatory Nurse or other ANCC certification.

ADDENDUM FOR CHRONIC OBSTRUCTIVE PULMONARY DISEASE (COPD) ROLE

Position Summary:

Same.

Major Responsibilities:

Same.

Differences in Qualifications

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Master’s degree.

Experience/Skills:

Required:

1. Experience working with patients with COPD and asthma diagnoses, educating them in disease management, self-education in medication management and lifestyle changes.

2. Experience helping patients navigate the health care system in managing anxiety and depression related to chronic pulmonary disease.

Preferred:

1. Experience triaging patients with pulmonary exacerbations (across post-acute care settings) with PCPs and pulmonologists to avoid ED visits and hospitalizations or readmissions.

2. Familiarity with Better Breathers Clubs to support COPD patients post discharge from hospital or post-acute SNF or inpatient rehab facility to help with ongoing education and emotional support in the community. Familiarity with smoking cessation programs and group support options, net-working opportunities for patients living with chronic lung disease.

3. Familiarity helping adults better manage their asthma by using programs such as Breathe Well, Live Well: The Guide to Managing Asthma at Home and Work as a tool to educate and empower patients to take control of their asthma.

ADDENDUM FOR PRIMARY CARE FIRST AND POST-ACUTE CARE ROLE

Position Summary:

Same.

Major Responsibilities

Same.

Differences in Qualifications

License/Certification/Education:

Required:

1. Bachelor’s degree in Nursing.

2. Current Massachusetts Registered Nurse licensure and registration.

Preferred:

1. Master’s degree.

Experience/Skills:

Required:

1. Experience working with Medicare or attributed PCF / UMMACO beneficiaries with a mix of behavioral health conditions and multiple chronic conditions, assisting with medication review and reconciliation as they transition from one care setting to the next, educating them in disease management, self-education in medication management, recommending referrals to SUD/OUD addiction coaching or bridging clinic as needed

2. Experience helping patients navigate the health care system to obtain appropriate behavioral health services, psychiatric consults, access to therapy,

guidance in managing anxiety and depression related to chronic disease (e.g. CHF, CKD), provide guidance in end-of-life care, recommend referrals to palliative care and hospice based on eligibility and suitability

Preferred:

1. Experience triaging patients with multiple BH / SUD and medical co-morbidities across acute and post-acute care settings with PCPs and specialists (e.g. cardiologists, nephrologists, endocrinologists, urologists, neurologists, psychiatrists, therapists) to avoid ED visits and hospitalizations or readmissions

2. Provides education, information, and referral to specialized intervention programs, including but not limited to substance abuse detoxification, psychiatry consults, cardiac and pulmonary rehabilitation and wellness and prevention services. Advocates and works to resolve problems of patient access to these services. Follows up with patients to complete and evaluate social service referrals, working with medical and mental health providers as well as community service

agencies to develop alternate plans when indicated

3. Establishes and maintains effective working relationships with community resources and agencies (HHAs, Hospices, community-based palliative care programs, mental health clinics, other CBOs) through telephone, electronic and/or direct contact.

ADDENDUM FOR NURSE NAVIGATOR TB/HARM REDUCTION ROLE – OP NORTH AREA

Position Summary:

Same.

Major Responsibilities

Same

Differences in Qualifications

License/Certification/Education:

Preferred:

1. Experience in community settings treating TB, HIV, or Sexual Transmitted infections.

Experience/Skills:

Required:

1. Same.

ADDENDUM FOR NURSE NAVIGATOR IN NUCLEAR MEDICINE AREA

Position Summary:

Guides patients through the healthcare system for Nuclear Theranostics within Nuclear Medicine. Provides guidance for treatment, support, and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.

Major Responsibilities

1. Point of contact for Theranostics. Responsible for coordination of care with other specialties such as Radiation Therapy, Radiation Oncology, and Cancer Center.

2. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments, as it pertains to the theranostic treatment plan.

3. Responsible for Prior Authorization of treatment plan and associated imaging.

4. Orders radiopharmaceutical directly through supplier and communicate any changes as appropriate.

5. Maintain radiation safety training/awareness and triage phone calls regarding concern for exposure/contamination.

6. Support a training program for caretakers (internal and external) who need to be aware of these patients in our community.

Differences in Qualifications

License/Certification/Education:

Same

Experience/Skills:

Required:

Same.

Preferred:

1. Previous experience in a Nurse Navigator position.

2. Previous clinical experience in Oncology.

3. Knowledge of radiology/radiation safety.

ADDENDUM FOR NURSE NAVIGATOR IN HEART FAILURE DISEASE MANAGEMENT AND STRUCTURAL HEART PROGRAM

Position Summary:

The Nurse Navigator is a member of a team that specializes in managing advanced heart failure/structural heart patients and the role is to support the medical team in providing highly specialized care.Works with inpatient Heart Failure and Structural Heart Team to identify patients and includes coordination of patient care across the continuum of care including: inpatient, outpatient, LTC, hospice, palliative care, and home care.

Major Responsibilities – Same except for these additions:

1. Responsible for remote monitoring surveillance (HeartLogic and CardioMEMS) as necessary.

2. Develops and maintains patient database accurately, and able to interpret and analyze data to spot trends in care.

3. Provides education to staff and affiliated providers about Heart Failure Disease Management and Structural Heart Program.

Differences in Qualifications:

Experience/Skills:

Required:

1. Minimum of 3 years of Cardiology RN experience.

2. Ability to work in a strong team environment.

3. Excellent assessment and documentation skills. Proficient and accurate in documentation.

Preferred:

1. Previous experience with Epic.

ADDENDUM FOR NURSE NAVIGATOR IN INTERVENTIONAL RADIOLOGY

Position Summary:

Same.

Major Responsibilities, other than responsibilities listed in main part of JD.

1. Assist with optimization of patient’s pre-procedure including medication review/holds, chart review, pre-procedure clearance, and post-procedure navigation.

Differences in Qualifications

License/Certification/Education:

None

Experience/Skills:

Required:

1. Minimum one year experience in surgical/procedural service line (eg. IR, vascular surgery).

ADDENDUM FOR NURSE NAVIGATOR RADIOLOGY BREAST CENTER

Position Summary:

Functions as an extension of the Radiologists within the Mammography division by assisting with process tasks, regulatory data entry and monitoring, and other duties to assist with Provider workflow.

Major Responsibilities:

1. Assist with advanced imaging pre appointment coordination and patient Medical Record evaluation to determine appropriateness for procedure.

Differences in Qualifications:

Experience/Skills:

Preferred:

1. Previous experience in a Nurse Navigator position. .

2. Radiology background.

3. Experience with Breast Imaging or Breast Oncology Care.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs standard cleaning procedures in all areas of the hospital and buildings, including patient rooms, surgery areas, units, nurseries, nursing stations, auxiliary areas, lounges, isolation areas, emergency room lavatories, bathrooms, stairways, offices, corridors, and apartments.
2. Performs high dusting, spot cleaning of walls, windows, and doors, disinfects horizontal surfaces, mops floors, vacuums carpets, empties trash and cleans and polishes metal and porcelain fixtures in bathrooms and showers.  
3. Burnishes floors with burnishers and cleans floors with automatic floor machines.  
4. Performs "check out" cleaning of discharges and transfer units including making of the beds. 
5. Picks up trash in any area and transports trash from utility rooms and other collection points to compactor pick up area.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Ability to read, write and follow simple English instruction.

Experience/Skills:
Required:
1. Employees must be at least 18 years of age to perform this role.

Preferred:
1. 3-6 months experience as a houseworker.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Maintains lawns through mowing, watering, fertilizing and seeding.

2. Cares for planting beds/ gardens by planting, laying mulch, removing weeds, pruning, fertilizing and other related activities to present an atheistic atmosphere.

3. Identifies plants and bushes and performs specific proper maintenance procedures

4. r Removes snow and ice; keeping roads and walkways safe for travel

5. Perform seasonal cleanups to include removal of leaves and other debris

II. Position Qualifications:

License/Certification/Education:
Required:
1. Must have a valid Massachusetts driver license (minimum Class D rating).

2. A valid Massachusetts Hoisting Engineer License (minimum Class 2A rating) within 6 months of employment

Experience/Skills:
Required:
1. Minimum of five years related experience required.

2. Knowledge of plant material, planting techniques, pruning, weeding and grass mowing.
3. Must be able to work independently and complete tasks as assigned.  
4. Must be able to work flexible shifts as needed to provide a safe work environment for patients, employees and visitors (i.e. snow removal). 
5. Must be able to lift 50 pounds as needed.  
6. Must be able to learn preventive maintenance on small power equipment (ie. Snowblowers/lawnmowers).

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1. Operates light trucks, vans and other vehicles to transport supplies. May drive large 26 ft, 26,001 lb capacity box truck.
2. Operates pallet mover.
3. Loads and unloads supplies, secures in truck; transports safely.
4. Delivers supplies to main campus loading docks, and to offsite departmental customers as needed.
5. Completes accurately all delivery records required.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school graduate or equivalent.  
2. Must possess appropriate Massachusetts motor vehicle operator’s license.  

Experience/Skills:
Required:
1. Able to communicate effectively with co-workers.
2. Able to read, write and understand basic instructions, verbal and written.
3. Able to perform basic arithmetic functions.
4. Able to stand, walk, stoop, bend, reach throughout the workday.
5. Able to lift 50 lbs. 
6. Able to push and pull wheeled carts up to 300 lbs.
7. Employees must be at least 18 years of age to perform this role.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Performs duties of Housekeeper, including dry and wet mopping and cleaning in corridors, stairways, and other areas, burnishes floors using burnishers and vacuums carpeted areas.
2. Performs duties related to checkouts including sanitizing beds, making beds, cleaning patient room, furniture, and mopping floor. Moves beds, mattresses, and other furniture as required. 
3. Performs isolation procedures in nurseries and formula rooms periodically and in isolation rooms after discharge of patient according to established procedures.
4. Cleans desks and furniture in office areas as assigned. Responsible for high dusting and cleaning such as light fixtures and vents and the hanging of cubicle curtains and drapes, blinds, etc., using climbing apparatus. Use wall washer or hand methods to perform ceiling and wall washing duties in established manner using climbing apparatus if necessary, Damp wipe signs, clocks, water fountains, and elevators.
5. Prepares rooms for meetings; arrange furniture in neat and orderly manner.

II. Position Qualifications:

License/Certification/Education:

None Required

Experience/Skills:

Required:
1. Ability to read, write, and follow simple English instruction.  
2. 2 to 3 years’ experience as a Houseworker.  
3. Employees must be at least 18 years of age to perform this role.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.    I. Major Responsibilities:
1.    Performs a variety of duties involving safety, security, and related activities.
2.    Patrols properties owned, leased and occupied by UMass Memorial Health Care ensuring the protection of persons and property, being observant for criminal activity, or anything which might endanger life, health, and safety or result in theft or damage to property and reports same for the appropriate action to be taken.
3.    Creates and maintains a sense of safety and security on all UMass Memorial Healthcare properties enhancing public interest of law enforcement and for the Medical Center by constant example of courteous and ethical service.
4.    Conducts investigations as directed. Submits professional and accurate reports. Makes lawful arrests in accordance with MA General Law Chap. 22c Sec. 63 and provides testimony court as necessary. 
5.    Ensure that all prisoners in their care and custody are safely transported and processed in accordance with Departmental Policies/Procedures.

All responsibilities are essential job functions.
UMass Memorial Police Department considers both entry level and academy trained officers.

II.    Position Qualifications:
License/Certification/Education:
Required:

1.    Equivalent to high school education plus addition specialized courses. 
2.    Entry level candidates will be required to attend a full-time police academy authorized by the Massachusetts Municipal Police Training Committee.
3.    Academy trained and entry level officers must be able to obtain certification as a law enforcement officer by the Massachusetts Peace Officer Standards and Training Commission (POST) and through the Massachusetts State Police (SSPO)
4.    First Responder, Driver’s License, OCAT and in-service classes required. 
5. Class A license to carry firearms in Massachusetts required within 45 days of hire/transfer into this job as a condition of employment. Officers not licensed through an acceptable grace period, will work unarmed until a Massachusetts license to carry firearms is obtained, which must occur within 45 days of hire.
6. CPR/First Aid certification within 30 days of hire/transfer into this job as a condition of employment.
7. Officers must successfully complete the annual firearms training. 

Experience/Skills:
Required:

1.    Must have good communication skills and be able to deal with the general public.  
2.    Must also be able to work under sometimes-stressful conditions and maintain a calm composure.  

Preferred:
1.    Three (3) years of prior law enforcement experience preferred.
2.    POST certified, academy trained officers.
 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Follows established protocols to perform various tests, including the most complex, for an assigned area.  Provides guidance and consultation to Medical Technologist I’s and Medical Lab. Technicians in the interpretation of complex or unusual test results.
• Interprets and correlates clinical test results with patient history, diagnosis, and clinical condition in order to explain test results (normal/abnormal) so that appropriate action can be taken.
• Troubleshoots testing process discrepancies.
• Assists in development new test and quality procedures for assigned area.
• Ensures that test results meet requirements of the laboratory quality control program.
• Ensures preventative maintenance for equipment in assigned area. Performs moderately complex troubleshooting, repair, and modification of a wide range of complex equipment and instrumentation.
• May assist in the roll-out of new equipment and equipment modifications.
• Instructs technicians and technologists in the set-up and operation of new equipment and procedures.
• Ensures compliance with all laboratory quality and safety policies.
• Instructs students in clinical laboratory operations and procedures.
• Maintains accurate records of tests performed, using computer-based systems.

Position Qualifications:

License/Certification/Education:
Required:

• Bachelor’s degree or successful completion of an accredited four-year school of Medical Technology.

Preferred:

• ASCP certification as an MT is preferred.

Experience/Skills:
Required:

• Three years of related experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs standard cleaning procedures in all areas of the hospital and buildings, including patient rooms, surgery areas, units, nurseries, nursing stations, auxiliary areas, lounges, isolation areas, emergency room lavatories, bathrooms, stairways, offices, corridors, and apartments.
2. Performs high dusting, spot cleaning of walls, windows, and doors, disinfects horizontal surfaces, mops floors, vacuums carpets, empties trash and cleans and polishes metal and porcelain fixtures in bathrooms and showers.  
3. Burnishes floors with burnishers and cleans floors with automatic floor machines.  
4. Performs "check out" cleaning of discharges and transfer units including making of the beds. 
5. Picks up trash in any area and transports trash from utility rooms and other collection points to compactor pick up area.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Ability to read, write and follow simple English instruction.

Experience/Skills:
Required:
1. Employees must be at least 18 years of age to perform this role.

Preferred:
1. 3-6 months experience as a houseworker.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs standard cleaning procedures in all areas of the hospital and buildings, including patient rooms, surgery areas, units, nurseries, nursing stations, auxiliary areas, lounges, isolation areas, emergency room lavatories, bathrooms, stairways, offices, corridors, and apartments.
2. Performs high dusting, spot cleaning of walls, windows, and doors, disinfects horizontal surfaces, mops floors, vacuums carpets, empties trash and cleans and polishes metal and porcelain fixtures in bathrooms and showers.  
3. Burnishes floors with burnishers and cleans floors with automatic floor machines.  
4. Performs "check out" cleaning of discharges and transfer units including making of the beds. 
5. Picks up trash in any area and transports trash from utility rooms and other collection points to compactor pick up area.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Ability to read, write and follow simple English instruction.

Experience/Skills:
Required:
1. Employees must be at least 18 years of age to perform this role.

Preferred:
1. 3-6 months experience as a houseworker.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2. Performs patient assessment/reassessment according to standard procedure.
3. Develops and coordinates individual plan of care including discharge planning.
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5. Delegates appropriately to others in accordance with job description and competency level.
6. Documents patient care according to standard procedure.
7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.
8. Ensures quality and continuity of care through collaboration with other health care providers.
9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.
10. Participates in and supports Nursing Governance activities.
11. Assumes responsibility for professional growth. Assists in education and development of staff.
12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:
Required:
1. Current Massachusetts Nursing licensure and registration.
2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.
Preferred:
1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:
Required:
1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
Work is considered medium. Position requires work indoors in a patient care environment.

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I.     Major Responsibilities

1.    Works closely with Director of IS Applications Training to develop and support the training team’s vision and strategy.
2.    Manages trainers who design, develop, deploy and maintain the Epic training curriculum.
3.    Advocates for integration of operational workflow into the training development plan where possible.
4.    Periodically conducts analyses to identify learning needs for caregivers.
5.    Manages training deployment via the Learning Management Systems (LMS)
6.    Oversees the build and maintenance of Epic Master training environment(s), including creation and maintenance of clinically appropriate training data and associated Master Training (MST) environment build.
7.    Collaborates with Application teams to ensure training environment is kept current.
8.    Works with operational leadership to ensure appropriate training attendance.
9.    Manages the hiring and onboarding of new hires.
10.    Maintains responsibility for the quality of all delivered training and training curriculum.
11.    Maintains open communication with the Director of IS Applications Training, in addition to appropriate organizational leadership, regarding training requirements and concerns.
12.    Performs random audits of training sessions for compliance and consistency with established standards.
13.    Reviews application upgrade documentation and works with principal trainers to update training curriculum and associated training material.
14.    Manages assigned personnel including scheduling, orientation, and training.  
15.    Completes performance evaluations, analyzing the effectiveness of trainers, techniques, programs, and provide recommendations for improvement.
16.    Provides effective direction, guidance, and leadership of the staff, fostering effective teamwork, motivation and alignment with system-wide initiatives.
17.    Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.

II.     Position Qualifications:
License/Certification/Education:
Required: 
1.    Bachelor’s degree in related field or commensurate experience in adult learning and training.
2.    Current Epic certifications or ability to achieve. 

Preferred:
1.    -

Experience/Skills:
Required: 
1.    Five (5) years of progressive healthcare IT or adult equivalent teaching/education experience including two (2) years of experience in training module development with an emphasis on computer/web-based and multimedia design.
2.    Experience managing, coaching, or mentoring trainers with demonstrated leadership abilities.
3.    Extensive knowledge of adult learning theory, instructional systems design, and other training methodology/concepts
4.    Strong facilitation skills.
5.    Strong writing, communication and project management skills.
6.    Excellent stand-up presentation skills.
7.    Proficient with a variety of learning development tools (Workday, Captivate, etc.)
8.    Excellent interpersonal skills with the ability to interact with physicians, employees and system leadership.
9.    Self-directed with an ability to set priorities and oversee multiple projects/activities simultaneously.
10.    Proficiency in Microsoft applications, including Word, Excel and PowerPoint.

Preferred:
1.    -

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
 

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: Worcester, MA 
Facility: UMass Memorial Medical Center 
Department: Hospital Medicine 
Schedule: Full-Time (3 x 12-hour shifts/week; rotating days/nights)

Join one of the region’s most dynamic Hospital Medicine teams in a high-acuity academic medical center offering broad subspecialty exposure and flexible scheduling. This Nurse Practitioner or Physician Assistant will work (3) 12 hour shifts per week and will be cross trained to rotate through day and night roles with varying responsibilities including but not limited to admitting, rounding, floor cross coverage, rapid response team member. 
 
Works closely with other Hospital Medicine APPs and Hospital Medicine Attendings during 24/7/365 coverage. Services we cover overnight include BMT, Neurosurgery, Urology as well as post procedural coverage for GI, Body IR, Vascular IR, ENT, and Ophthalmology

Key Highlights

• Collaborative, team-based model with Hospital Medicine Attendings and Advanced Practice Providers (APPs).

• 24/7/365 support with strong interdisciplinary collaboration, working (3) 12 hours shifts per week, with approximately 60% of shifts overnight.

• Epic EMR and integrated clinical systems

• A 13-week structured orientation program running concurrently with a 12-month mentor partnership, ensuring continuous guidance and support as you navigate the demands of your first year

• Robust subspecialty coverage across multiple disciplines, providing a broad foundation of clinical knowledge

• Membership on the Rapid Response Team, with hands-on experience managing acutely decompensating patients in collaboration with resident learners

• Ongoing educational and developmental opportunities at both the division and health system level, supporting continuous professional development

• Shift differentials for nights and weekends

• Opportunity to actively participate in our Hospital at Home program, offering an innovative and expanding area of practice

Responsibilities

• Perform and document complete history and physical exams

• Develop diagnoses and treatment plans based on clinical evaluation

• Order and interpret laboratory and imaging studies

• Participate in daily inpatient rounds and document progress notes

• Collaborate with consulting services and interdisciplinary teams

• Perform routine bedside procedures per delineation of privileges

Qualifications:  

• A Masters degree from an accredited Physician Assistant or Nurse Practitioner program 

• Eligible or current Massachusetts license, with national certification (ANCC, AANP, NCCPA, as applicable) 

• Massachusetts Controlled Substances Registration and federal DEA Controlled Substance Registration are required. 

Top Tier Benefits to Reflect Your Values and Needs. 

• Comprehensive medical, dental and vision coverage 

• Generous paid time off with 11 paid holidays 

• Practice/CME allowance  

• Pension plan with additional retirement options available 

• Paid family and medical leave; short-term and long-term disability programs  

• Tuition reimbursement, student loan forgiveness support, and PSLF‑eligible employment 

• Concierge services for relocation 

• Organization-wide commitment to formal Clinician Wellness Program  
  

Visit UMass Memorial Medical Group to learn more about our organization. 
 
Qualified candidates may contact Brittany Kosiba, Provider Recruiter at Brittany.Kosiba@umassmemorial.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.

Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels, and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations. 
10.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.  
11.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
12.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
13.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
14.    Answers telephone using appropriate telephone etiquette.  Takes and relays messages.  Utilizes intra-department communication systems, such as pagers and intercom.
15.    Replenishes patient and unit supplies and equipment.
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

The PCT III must fit into one of these specialties:

Unit Secretary
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months.  Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records.  Enters data or retrieves medical information from the electronic medical record systems.  

Remote Video Monitoring
Continuously observes multiple patients utilizing the remote video monitoring system.  
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.

Telemetry Certified & Step-Down Unit  - Harrington
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position.   PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. 
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1 (40%). Initiates all new caregiver pre-employment items: including but not limited to human resources items (I9, W4, M4, emergency contact forms, etc.), verifications of employment and education, national background checks, as well as pre-employment employee health services clearance. 
2 (20%). Conducts new caregiver onboarding appointments which take place at multiple human resources office locations across the system, may have to rotate to different sites based on business needs. Monitors all items for completion to ensure compliance is finalized prior to new caregiver start date. Follows up on missing/incomplete information to ensure compliance is met.
3 (20%). Maintains onboarding documentation for all caregiver hire types: new caregivers, internal transfers, and contingent workers; collaborates with members of Human Resources Information Services on hire activities. 
4 (5%).  Facilitates CORI pre-adverse process with caregiver and maintains folder and documentation.
5 (5%). Monitors and responds to talent acquisition email account within 48 hours to ensure rapid response to inquiries. 
6 (5%).  May participate in participate on HR Joint Commission readiness team. Assists with any regulatory audits/mock surveys as well as accreditation surveys.
7 (5%).  Responsible for ensuring compliance with new hire start lists for key stakeholders such as new caregiver welcome team, nursing professional development, epic training, etc. 
All other duties as assigned.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Associate’s degree.
Preferred:
1. Bachelor’s Degree in Human Resources, Industrial Organizational Psychology, Business or related discipline. 
2. Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, Certified Internet Recruiter. 
Experience/Skill:
Required:
1. 1 to 3 years of related experience. 
2. Strong written and verbal communication skills.
3. Demonstrated problem solving skills. 
4. Experience with computer systems required including we based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred:
1. Previous human resources or talent acquisition experience. 
2. Experience in healthcare.
3. Knowledge of local, state, and federal employment laws and regulations. 
4. LEAN/Six Sigma experience improving HR processes and customer service. 
5. Workday experience highly desirable. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Position requires 5 days on-site at main HR offices at 67 Millbrook Street, Worcester, MA

I. Major Responsibilities:

1. Greets and offers assistance to visitors, employees, vendors and students in a friendly, courteous and positive manner. 
2. Provides directions, maps, and/or assistance to areas on site.  May escort visitors to their destination. 
3. Works collaboratively with other departments to ensure employee safety and satisfaction. 
4. Distributes mail, faxes and other internal/external communication as needed throughout the day.
5. Directs phone calls or visitors to appropriate persons. Provides basic information as necessary to callers or visitors. Maintains department calendars as necessary.
6. May utilize personal computers or remote data terminals to post, check or obtain basic information.
7. May manage supply orders for the department.
8. Assists with projects and other administrative tasks as needed.

II. Position Qualifications:

License/Certification/Education:

Required:
1. High School graduate or equivalent.  

Experience/Skills:

Required:
1. 1-2 years of related office/clerical/administrative support experience.
2. Must have familiarity with office procedures.  
3. Strong customer service and communication skills.  
4. Basic computer skills.  
5. Familiarity with multi-line phone systems. 

Preferred:
1. Bilingual English/Spanish.

Preferred:

Prior experience in an HR setting

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$66,913.60 - $120,432.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8a-430p (fully remote)

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 6165 HR Talent Acquistion

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

As a member of the Talent Acquisition (TA) team, the TA Consultant partners with hiring leaders to deliver a proactive, inclusive, metrics-driven, and service-oriented recruitment strategy. This role manages full-cycle recruitment from intake through offer, builds diverse talent pipelines for current and future needs, supports internal recruitment practices that help caregivers explore career growth opportunities, and serves as a talent advisor on sourcing strategy, market trends, candidate assessment, compensation guidance, candidate experience, internal mobility, and recruitment process improvement.

The TA Consultant uses the applicant tracking system, standard work documentation, UMass Memorial Health employment policies, and related technology to ensure compliant, timely, and high-quality hiring outcomes; meets established service level agreements throughout the recruitment lifecycle; escalates market or attractiveness concerns to TA leadership; and partners with sourcing resources on hard-to-fill or high-volume roles as needed. The role is expected to support continuous improvement by striving to apply lean methodology, identifying opportunities to reduce waste and improve flow, and sharing best-practice ideas that strengthen TA processes and stakeholder experience.

I. Major Responsibilities:

• 50% Leads full-cycle recruitment for assigned requisitions, including intake meetings, recruitment planning, job posting review, creative sourcing, resume evaluation, candidate screening, presentation of qualified and diverse candidates, interview-process coordination, offer consultation in partnership with Compensation, and offer extension. Monitors requisition activity and performance against established TA metrics and service level agreements throughout the recruitment lifecycle, completing work in alignment with approved standard work documentation and escalating barriers that may affect timeliness, quality, or candidate experience.
• 25% Develops and maintains diverse talent pipelines for critical, hard-to-fill, high-volume, and strategic roles through professional networks, associations, social media, online tools, community partnerships, referrals, market research, and targeted outreach. Identifies market trends, candidate motivators, and sourcing barriers, and recommends recruitment strategies to improve quality, diversity, speed, and acceptance of hires.
• 10% Serves as a trusted talent consultant to hiring leaders and caregivers by consulting on role requirements, selection criteria, interview approach, candidate feedback, workforce needs, recruitment risks, internal mobility opportunities, and career pathways. Coaches and advises caregivers on internal positions, application processes, transfer practices, and opportunities that align with skills, experience, and organizational needs. Provides timely communication to managers, candidates, caregivers, and stakeholders and ensures a positive, respectful, inclusive, and transparent candidate experience. Partners as appropriate with Workforce Development on WFD programs and internal mobility initiatives.
• 10% Represents the organization at internal and external recruiting events, career fairs, professional meetings, and community or academic partnerships. Promotes the employee value proposition and career opportunities while building relationships that support current and future recruiting needs. Shares observations and best-practice thoughts from events and market interactions to support lean improvements in outreach, pipeline development, and candidate engagement.
• 5% Participates in TA projects, process improvement efforts, reporting, documentation and compliance activities. Maintains accurate recruitment records consistent with organizational, EEO/AA, regulatory requirements, and UMass Memorial Health employment policies. Strives to apply lean methodology by following and improving standard work, identifying waste or variation in recruiting workflows, recommending best practices, and supporting continuous improvement of TA service delivery.

II. Position Qualifications:

License/Certification/Education:

Required:

• Bachelor's degree or equivalent relevant experience
• Rogue Hire's Certified Recruiter certification required or achieved within 1 year of employment, or equivalent approved talent acquisition certification.

Preferred:

• Relevant professional credential such as SHRM-CP, SHRM-SCP, HCI Strategic Talent Acquisition, Certified Internet Recruiter, AIRS, LinkedIn Recruiter certification, or similar sourcing/recruiting credential.

Experience/Skill:

Required:

• Two to four (2–4) years of related recruitment, talent acquisition, human resources, healthcare, or high-volume professional recruiting experience. Demonstrated ability to manage full-cycle recruitment, including intake, sourcing strategy, screening, candidate slate development, interview coordination, offer consultation, and requisition close-out.
• Sourcing skills with the ability to identify active and passive candidates using ATS/CRM tools, LinkedIn Recruiter or similar platforms, professional networks, social media, referrals, internet research, and talent-market data.
• Excellent verbal, written, presentation, consultation, and relationship-management skills with the ability to influence and advise hiring leaders at all levels.
• Proven ability to maintain discretion and confidentiality while handling sensitive candidate, employee, compensation, and organizational information.
• Ability to work within standard work documentation, follow UMass Memorial Health employment policies, meet service level agreements, use data to monitor recruiting workflow, support internal recruitment practices, coach and advise caregivers on internal positions and opportunities, and contribute best-practice ideas that support lean methodology and continuous improvement. Experience using applicant tracking systems, AI technology as it relates to recruiting, Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint; ability to learn web-based HR and reporting systems.

Preferred:

• Previous human resources or talent acquisition experience; LinkedIn Recruiter knowledge a plus. Bilingual or multilingual skills preferred. Workday experience highly desirable.
• Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Working Conditions

Work is considered sedentary. Position requires work indoors in a normal office

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Utilizes the Nursing Process for the delivery and management of patient’s care from Admission to Discharge, appropriate to the developmental age of the patient population.

2. Performs patient assessment/reassessment according to standard procedure.

3. Develops and coordinates individual plan of care including discharge planning.

4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.

5. Delegates appropriately to others in accordance with job description and competency level.

6. Documents patient care according to standard procedure.

7. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.

8. Ensures quality and continuity of care through collaboration with other health care providers.

9. Administers medications, performs treatments, therapies and operates equipment according to policy and procedure. Assists physician with treatment and procedures and special tests as required or directed.

10. Participates in and supports Nursing Governance activities.

11. Assumes responsibility for professional growth. Assists in education and development of staff.

12. Participates in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

Addendum for Milford Regional:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS through either American Heart Association (AHA) or American Red Cross (ARC) is a requirement for every RN within 30 days of hire.

3. ACLS through American Heart Association (AHA) required in select areas (Gannett, MP1, ICU, ED, Cath Lab, Endo, IR, PACU, Float Pool) within 6 months or first scheduled course offering whichever is sooner.

4. PALS through American Heart Association (AHA) required in select areas (PACU, ED) within 6 months or first scheduled course offering whichever is sooner.

5. NRP Advanced Provider through American Academy of Pediatrics (AAP) required in select areas (Maternity) within 6 months or first scheduled course offering whichever is sooner.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Addendum for UMass Memorial Medical Center at Nashoba Valley:

Per Massachusetts Department of Public Health, Registered Nurses employed at the SEF (Satellite Emergency Facility) must have the following qualifications:

License/Certification/Education:

Required:
1. ACLS (Advanced Cardiac Life Support).

2. PALS (Pediatric Advanced Life Support or APLS (Advanced Pediatric Life Support).

3. Must be eligible to obtain CEN (Certified Emergency Nurse) upon hire. If not certified upon hire, caregiver must obtain within 12 months of hire or by 1/31/2029, whichever is earlier, or be subject to termination.

Experience/Skills:

Required:
1. Have a minimum of three years’ experience working in a full-service hospital emergency department.

2. Provide traditional clinical emergency services at a full-service hospital emergency department (Marlborough Campus) for at least 25% of their total working hours per year. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:

Required:

1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:

Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

For TA Purposes:

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Inspects and troubleshoots electrical systems, equipment and fixtures using testing devices to identify hazards, defects, of the need for adjustment or repair, and to ensure compliance with applicable codes.
2. Performs electrically related activities specified by work orders.
3. Performs preventive, predictive and corrective maintenance on electrical systems, equipment and fixtures according to specifications.
4. Completes phone, fiber optic and data work as needed to include installation and troubleshooting.
5. Obtains necessary parts through established engineering purchasing procedures.
6. Uses a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment.
7. Diagnose malfunctioning systems, apparatus, or components, using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
8. Completes testing and documentation as required by The Joint Commission completely and in timeframes as required by TJC standard.
9. Assists in care and maintenance of facilities, equipment and supplies.  Maintains work area in clean, orderly and safe condition.  Maintains equipment in good working order, makes minor repairs as necessary.  
10. Reports any hazardous conditions or equipment breakdown immediately to supervisor or others. 11. Orders and maintains assigned supplies.
12. Seeks to understand and meet and/or exceed the needs and expectations of customers. Treats customers with respect, responds to requests in a professional manner, even in difficult circumstances.  Provides accurate and timely service and communicates status in person to departmental charge person. Develops positive relationships with customers and demonstrates a commitment to quality service through statements and actions.
13. Maintains high level of productivity and carries appropriate share of the workload.  Accepts responsibility for actions and results.  Focuses on quality and expends the necessary time and effort to achieve goals. Takes ownership of tasks, performance standards and errors. Alerts Director, in writing, on a dated work order form, of any issues with equipment that may need repair, replacement, service, etc.
14. Maintains current required license necessary for job.  Performs work according to local, state and federal code.
15. Documents all job tasks according to departmental policy, either on a work order form or in daily calendar with the following information:  location of job (building, dept, entity, suite #, etc.), parts needed and order status of parts, date completed, name of staff person who completed job, total time to complete job.
16. Assures a safe environment for patients, visitors and staff is maintained.  Work area is kept neat, clean and hazard free during job assignment and upon completion of job.  Use of equipment is according to code and safety guidelines.
17. Complies with established departmental policies, procedures, and objectives.
18. Demonstrates use of quality improvement in daily operations.
19. Complies with all health and safety regulations and requirements.
20. Uses work time efficiently, works in a positive manner, is a team worker.  Does all work from start to finish with a “gold standard”.
21. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
22. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospitals and serve as a role model for CARES values.
23. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
24. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
25. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
26. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. 
27. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
28. Maintains, and fosters, an organized, clean, safe work environment.
29. Actively contributes to the development and application of process improvements.
30. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
31. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
32. Participates in unit based quality improvement initiatives.
33. Complies with required health, safety and HIPAA requirements.
34. Respects diverse views and approaches and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

II. Position Qualifications:

License/Certification/Education:
Required:
1. MA electrician license
2. High school diploma or equivalent required.
3. Education and training required to complete and obtain MA state electrical licensure.

Experience/Skills:
Required:
1. The ability to maintain and troubleshoot electrical systems.
2. Knowledge of Massachusetts state building and electrical codes.
3. Ability to read, write and speak English.
4. At least three years of experience working as licensed electrician.

Preferred:
1. Hospital experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Job Description

I. Major Responsibilities:

1.  Works as part of a team to ensure optimal patient care.
2.  Reviews patients electronic medical record for appropriate history, reason for admission, pertinent laboratory/radiological data, current orders.
3.  Administers aerosolized medications.
4.  Draws and analyzes Arterial Blood Gases.  Reports Critical Values per hospital policy.
5.  Consults with physician staff concerning the most efficacious forms of therapy and makes recommendations to enhance patient care (such as type, method, duration of therapy, suggested medications/dosages) compatible with physician orders and communicates these effectively with appropriate members of the healthcare team.
6.  Monitors patient’s physiological responses to therapy (such as vital signs, arterial blood gases), and consults with physician if adverse reactions occur.
7.  Provides emergency care including assisting with intubation, Rapid Response Team, High Risk Delivery and Code Team.
8.  Inspects, tests, cleans, and maintains respiratory therapy equipment as per department policy.
9.  Demonstrates and instructs respiratory care procedures to new staff, other healthcare personnel, patients, and patient’s families.
10. Provides clinical and general guidance to new, agency, per-diem, and student therapy personnel.
11. Provides direct supervision for respiratory therapy students.
12. Sets up and operates devices such as basic oxygen therapy, mechanical ventilators, CPAP/Bi-level support, NIPPV, high flow oxygen therapy in accordance with department policy and procedures.
13. Maintains all necessary patient and department records on the electronic medical record and medical administration record.  Follows hospital policy/procedure regarding patient medication administration.
14. Participates in departmental quality assurance programs.
15. Maintains up-to-date knowledge of current techniques, developments, and issues in respiratory care through attendance at educational meetings, lectures, and conferences.
16. Provides verbal reports including diagnosis, significant past medical history, reason(s) for admission, treatment goals and plans, patient’s response to treatment, and suggestions to optimize patient’s treatment plan.
17. Sets up and operates devices such as a body plethysmograph in accordance with department policy and procedures.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Associate of Science in Respiratory Care.
2. Current Registered Respiratory Therapist (RRT) credential issued by the National Board for Respiratory Care (NBRC).
3. Current Massachusetts State Respiratory Care License.
4. Current Basic Life Support Certification.
5. Current Advanced Cardiac Life Support certification (required within 3 months of employment).
6. Current Neonatal Resuscitation Provider certification (required within 3 months of employment).
7. Current Pediatric Advanced Life Support certification (required within 3 months of employment).

Preferred:
1. Bachelor of Science or higher.
2. Specialty credential issued by the NBRC (ACCS, SDS, NPS, or RPFT). 
3. Current AE-C (Certified Asthma Educator) Certification.

Experience/Skills:

Required:
1. Ability to assess patients and make appropriate therapeutic recommendations along the continuum of care from admission to discharge including all aspects of respiratory care from floor therapies to mechanical ventilation and blood gas interpretation.
2. Ability to read, write and speak clearly in English.

Preferred:
1. Minimum two (2) years of acute care experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.