As the Patient Safety Analyst, you will support various patient safety and quality improvement initiatives, helping to prevent harm to our patients. You will be responsible for:

• Reviewing and analyzing data related to patient safety practices, incidents, and outcomes
• Preparing moderately complex reports to support the Patient Safety team
• Managing and supporting systems used by the Patient Safety team, such as the SOFI event reporting system and electronic systems for documenting significant event reviews
• Handling system configurations, user mapping, tracking optimization requests, and troubleshooting concerns
• Supporting the Good Catch and Zero Harm recognition programs
• Collaborating with Patient Safety leadership to provide system support and generate reports for the Culture of Safety Survey

Salary Range: $34.96-$71.65/hourly

We are seeking a detail-oriented, self-directed individual with:

Required:

• A Bachelor’s degree
• 1-2 years of quality, patient safety, or risk management experience
• Experience in working with large data and analytical support
• Strong analytical skills with the ability to review and interpret patient safety data
• Experience with system management
• Excellent communication and collaboration skills to work effectively with Patient Safety leadership and team members
• Proficient in basic computer skills using an EHR, Microsoft Office Suite
• Ability to be resourceful, a critical thinker, and have sound judgement when meeting the service needs of others
• Ability to identify opportunities to improve quality outcomes 

At UCLA Health, our comprehensive team of highly skilled and compassionate rehab professionals is giving new life to thousands of people every year. We do it by transforming our passion for life into leading-edge rehab advancements and achievements. Join us and make a vital contribution to others’ lives.

Primary functions are to provide applicable weekend physical therapy care for patients with various diagnoses in the acute care setting. Major duties include: patient evaluation, patient treatment, documentation requirements, maintains expected productivity levels (including special assignments). More than 5 years of licensed PT experience qualifies for PT 2, Per Diem title.

Position may convert to career.

Per Diem Salary Range: $77.85 - $97.31 per hour

• Licensure as a California Physical Therapist and current BLS certification from AHA or ARC
• More than 5 years of licensed PT experience qualifies for PT 2, Per Diem title
• 2 years of licensed acute care experience preferred
• Must work 2 weekend days per month

The Department of Medicine is seeking to hire a Student Worker to provide administrative support to a clinical research team. Under the direction of the Clinical Research Coordinator, you will assist with mail and package distribution, filing, scanning, data entry, document delivery across campus, and other research-related administrative projects as needed. This role offers an opportunity to gain hands-on experience supporting clinical research operations in an academic medical setting.

Hourly range: $18.50-$27.00

The Department of Family Medicine is looking to hire an experienced Community Outreach Director. Join our team and help advance innovative behavioral health research and community initiatives. This position provides administrative, operational, and community engagement support by coordinating schedules, meetings, events, travel, communications, reports, presentations, and grant materials. The successful candidate will also build and maintain partnerships with community organizations, government agencies, media, and other stakeholders while coordinating outreach events, workshops, and educational programs. Working independently and collaboratively, you will help strengthen community connections, support program goals, and ensure activities are carried out effectively and in compliance with UCLA and applicable federal and state regulations.

Annual Salary Range: $74,445.00 - $152,460.00

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here!

At UCLA Health, you can do all this and more with a primary focus in oncology patients. Maintenance and review of patient medication profiles; reviewing and verifying physician medication orders and patient medical record; and checking of IV products. Interacting with healthcare professionals and providers to help promote safe medication use, prevent inappropriate or misuse of medications; provide clinical pharmacy services (e.g., pharmacokinetic dosing, therapeutic interchange, IV/PO conversions, clinical protocols per pharmacy and pharmacist interventions). 

UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers, and other ancillary locations throughout metro Los Angeles. We are also home to the David Geffen School of Medicine, an internationally-respected center of medical learning and research. Through the efforts of our outstanding people, we have become Los Angeles’ trusted provider of exceptional, compassionate patient care. If you’re looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.

Schedule: Monday–Friday, variable hours (hours may vary based on departmental needs). You are required to have the ability to travel to multiple work sites within UCLA Health. 

Hourly Salary Range: $95.61-$112.00

Bargaining Unit: HX-UPTE

We are seeking an exceptionally-skilled and compassionate pharmacist with the following qualifications: 

• Doctor of Pharmacy Degree
• California Pharmacy license 
• ASHP-accredited PGY2 oncology residency or at least a minimum of 1 year of pharmacy practice experience in oncology
• Recent clinical oncology experience (within 5 years)
• Board Certification in Oncology (BCOP) preferred
• Previous infusion pharmacy experience preferred
• EPIC/Beacon experience preferred
• Exceptional communication, interpersonal, organizational and follow-through skills
• Knowledge of and ability to perform age specific and disease specific pharmacokinetic calculations
• Required to have the ability to travel to multiple work sites within UCLA Health

Seeking an Occupational Therapist with a strong background and clinical expertise in Pediatric rehabilitation, including developmental delay and feeding therapy. Primary functions are to provide applicable occupational therapy care for patients with various diagnoses in a fast-paced outpatient setting. Major duties include: patient evaluation and treatment, electronic medical record documentation, maintaining expected productivity levels (including special assignments), special projects, and duties as assigned. The primary function is patient care, unless otherwise specified.

Salary Range: $73.82 - $92.23 per hour. May convert to career. 

• California Occupational Therapy License  
• Experience with Pediatric conditions necessary to successfully navigate this position.
• Advanced Practice certification – Swallowing Assessment
• Current BCLS Certificate from AHA or ARC
• Strong communication skills and ability to work autonomously as well as part of a collaborative team.
• Ability to effectively communicate with patients and staff from varied cultural and socio-economic backgrounds. Skill in making appropriate and effective decisions based on needs of the patient, priorities of the department, and the Medical Center and Department Policies and Procedures. Demonstrates ability to establish an appropriate treatment plan, select appropriate treatment techniques, assess the results based upon synthesis of all available information, and the patients' functional goals, with changes in the plan and timely discharge as indicated.
• Ability to safely perform repetitive bending, stooping, sitting, squatting, walking, and standing during an 8-10-hour day. Normal duties involve lifting (up to 35 pounds without equipment), transferring patients, and pushing wheelchairs up to 500 feet.
• Ability to assign and supervise the performance of appropriate treatment within the technical and legal capabilities of support personnel

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here!

Join UCLA Health as Assistant Director of Pharmacy, a key operational leadership role within UCLA Health Pharmacy Services. Reporting to the Director of Inpatient Pharmacy, you will provide day-to-day operational oversight across central and decentralized inpatient pharmacy services, ensuring safe, compliant, and efficient medication management throughout the health system.

In this role, you will lead pharmacy supervisors, lead pharmacists, pharmacists, technicians, and support personnel, standardizing workflows and operational practices across all inpatient service areas. You will oversee hiring, onboarding, training, scheduling, and performance management, while directing regular staff meetings and communications to ensure team alignment. You will also manage operational labor and supply expenses, monitor drug utilization and procurement patterns, and implement corrective actions to address financial variances and drug shortages.

You may serve as the Pharmacist in Charge (PIC), or be the primary backup, for the inpatient pharmacy license, assuming full legal and regulatory responsibility for compliance with California Board of Pharmacy mandates. You will execute continuous readiness initiatives for CA BOP, CDPH, FDA, DEA, and The Joint Commission, oversee USP <795>, <797>, and <800> compliance, and manage comprehensive controlled substance accountability. As an institutional partner, you will serve on hospital governance committees, collaborate with clinical departments to resolve systemic issues, and function as Administrator-On-Call as scheduled.

At UCLA Health, our passion for discovery and our limitless curiosity have enabled us to become a world-renowned source of medical breakthroughs. In addition to the extensive medical research and clinical education capabilities of the David Geffen School of Medicine, we’re home to four award-winning hospitals and more than 270 community clinics throughout Southern California. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Schedule: Monday - Friday; fully onsite.

Annual Salary Range: $167,100 - $403,900 (Commensurate with experience and aligned with internal equity.)

We’re seeking an experienced pharmacy leader with:

• Doctor of Pharmacy (PharmD) from an accredited school of pharmacy
• Current California Pharmacist license
• Minimum 5 years of experience in an acute care or inpatient hospital setting
• Minimum 1 year of pharmacy management experience, including direct supervision of pharmacists and technicians
• Thorough knowledge of CA Board of Pharmacy, DEA, CDPH/CMS, FDA, and USP (795, 797, 800) regulations as they apply to inpatient hospital pharmacy operations
• Proven ability to lead and manage personnel in a union-represented environment, including hiring, coaching, corrective action, and performance evaluation
• Strong commitment to patient safety and medication error prevention
• Experience with Joint Commission, CDPH, and CMS survey preparation and standards compliance
• Proficiency with pharmacy information systems, EMR (Epic), automated dispensing systems (e.g., Pyxis), controlled substance monitoring software

Strongly Preferred Qualifications

• ASHP-accredited residency training
• Master’s degree (MBA, MHA, or equivalent)
• Board Certified Pharmacotherapy Specialist (BCPS) or equivalent certification
• Experience leading pharmacy technology implementations, capital projects, or workflow redesign initiatives
• Familiarity with automated inventory and medication management systems (e.g., KitCheck RFID, BD Carousel, Cubixx)

The Credentialing Manager provides leadership and oversight for provider credentialing and recredentialing operations, ensuring processes and programs remain compliant with applicable regulatory, accreditation, contractual, and organizational requirements. This role is responsible for the ongoing development, implementation, monitoring, and continuous improvement of credentialing programs across all lines of business.

Key Responsibilities

• Lead, develop, and manage the Credentialing team, including hiring, training, performance management, and goal setting.
• Oversee end-to-end credentialing and recredentialing operations, including application review, primary source verification, and ongoing monitoring.
• Ensure compliance with NCQA, regulatory, contractual, and organizational standards, including turnaround times and reporting requirements.
• Maintain audit readiness and manage credentialing audits, corrective action plans, and remediation efforts.
• Develop, implement, and maintain credentialing policies, procedures, workflows, and delegation agreements.
• Lead Credentialing Committee activities, including file review, meeting facilitation, documentation, and follow-up actions.
• Serve as a subject matter expert and liaison for health plans, regulatory agencies, accreditation bodies, and internal stakeholders.
• Oversee credentialing systems, vendor performance, and provider data integrity; identify and implement system and process improvements.
• Monitor and report on operational metrics, productivity, and quality standards to identify trends and improvement opportunities.
• Lead process improvement and operational efficiency initiatives, including project planning and implementation.
• Support budget oversight and ensure effective use of resources.

• Bachelor’s degree in healthcare administration or other related field or a combination of equivalent education, training & experience. Candidates without a degree must have four (4) years of relevant professional experience in addition to the required five (5) years of credentialing experience. - REQUIRED
• Five years or more of previous experience in Credentialing working for a complex and diversified health plan, IPA, or other managed care organization - REQUIRED
• Three years or more experience managing personnel with at least two years supervising personnel in Provider Relations and/or Member Services - REQUIRED
• In depth knowledge of healthcare industry regulatory agencies, credentialing and provider directory standards including but not limited to CMS, NCQA, DMHC, DHCS, and HICE.
• Extensive understanding and experience using credentialing systems including the flow of credentialing and provider demographic information.
• Demonstrated computer skills; proficient with Microsoft Windows applications including but not limited to Excel, Word, Teams and Outlook.
• Demonstrated software skills in MD Staff - PREFERRED
• Familiarity with EPIC Tapestry
• Ability to travel/attend off-site meetings and conferences, when necessary
• CPMSM or CPCS - PREFERRED

The Staff RN is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated timeframe and provides care to these patients via the nursing process and other input from healthcare team members. The Staff RN Supports the Unit Director, Assistant Unit Director, Clinical Educator, ANI Charge Nurses, and Relief Charge Nurses in the provision of efficient patient flow, problem solving, and intervention as indicated. The Staff RN adheres to all aspects of leadership as described in Clinical Nurse II role description. The Staff RN participates in committees concerning management of patient care, patient and staff safety, and process improvement. The Staff RN participates in promoting professional growth and development of personnel.

• BSN/MSN Required
• RN License Required
• BLS Required
• 2 Years Med/Surg or similar setting Required
• Med/Surg Specialty Certification Desirable
• Must be able to push, pull, lift, up to 35 lbs.

The Neuromodulation Division is seeking to hire a full-time TMS Technician to support clinical operations to our TMS Clinic in Westwood. The Division provides specialized treatments, including Transcranial Magnetic Stimulation (TMS), Neurofeedback, Scrambler Therapy, and Magnetic Peripheral Nerve Stimulation (mPNS). Key responsibilities include:

High School Diploma or equivalent

In this Medical Scribe role, you will support our physicians in the Calabasas Ophthalmology clinic. You will be responsible for keeping the physician moving in the office and medical record support services. Duties include, but not limited to: 

• Document patient-physician interaction while patients are being examined
• Prepare electronic charts of upcoming new and established patients 
• Review patient records and charts for accuracy 
• Review After Visit Summary with patients and provide educational materials
• Assist with general administrative work when not scribing, as needed

Salary Range: $25.66/hour 

This is a per diem "as needed" employment. May convert to career.

Anticipated work schedule is Tuesday and Thursday 7:30am-4:30pm, but schedule may vary depending on physician needs. 

Salary Range: $73,000 - $149,600/annually

We’re seeking a detail-oriented leader with:

Required:

• A high school diploma or equivalent 

• 2-4 years of experience in a Medicare health plan or Managed Care environment supervising Member Enrollment and Billing staff and processes

• Robust knowledge of Medicare and CMS enrollment and regulatory requirements

• Strong leadership skills, with the ability to articulate goals, plan, implement processes to achieve goals, recognize and assess the implications of cofounding variables, anticipate consequences, and meet deadlines 

• Working knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint) and data visualization tools 

• Excellent oral and written communication skills 

• Ability to prioritize and perform a variety of duties within a system that has frequently changing assignments, priorities and deadlines 

• Strong critical thinking and the ability to apply knowledge at a broad level 

• Reliability and compliance with scheduling standards 

Population Health Pharmacy supports Population Health initiatives to increase the quality of care, while maintaining cost-effective outcomes through disease and medication management programs. The Patient Communication Representative is an integral member of the Faculty Practice Group’s Office of Population Health & Accountable Care (OPHAC) team and will work closely with Pharmacists, Pharmacy Technicians, and Operations to execute strategies for Population Health Pharmacy.

The Patient Communication Representative provides high-level patient support and communication services for Population Health Pharmacy programs designed to improve health outcomes, medication adherence, care coordination, and value-based care performance across defined patient populations. This role supports pharmacy-led population health initiatives focused on chronic disease management, transitions of care, medication safety, and reducing barriers to treatment through proactive, patient-centered communication and coordination.

Serving as the initial point of contact for patients, the Patient Communication Representative utilizes advanced telecommunications systems, electronic medical records (EMR), standardized workflows, and web-based resources to ensure timely, accurate, and efficient coordination of care. The Representative works collaboratively with pharmacists, clinic staff, and care management teams to support ongoing patient outreach activities

The Patient Communication Representative must maintain a high level of customer service, professionalism, reliability, and attention to detail while managing multiple priorities in a fast-paced environment. Strong verbal and written communication skills, active listening, teamwork, and sound judgment are essential to supporting quality patient experiences and operational excellence. This role is expected to uphold UCLA Health’s CI-CARE principles and contribute to organizational goals related to population health outcomes, quality improvement, patient satisfaction, and coordinated care delivery.

Salary Range: $30.47-$47.85/hourly

• Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. 
• Requires strong communication (verbal and written, clear and concise), customer service and interpersonal skills. 
• Must be able to take appropriate action in a high call volume environment.
• Operate a high-volume capacity telephone system.
• Able to work with diverse populations (patient, staff, physicians) under difficult and challenging situations. Supports a team approach.
• Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally. Maintains commitment to our customer service standards, World-Class practices, and CI - CARE principle.
• Demonstrated ability to creatively integrate competing demands of a multidisciplinary setting into a productive working environment to accomplish established objectives.
• Working knowledge of PC window applications sufficient to input and retrieve data. Basic knowledge of phone systems and technology
• Working knowledge of computerized appointment scheduling system, insurance payors and processing or other related office functions.
• Performs work that is accurate, neat and consistent. Ensure that documentation is legible. Sensitive information including, but not limited to, patient records, hospital documents and employee information is kept confidential without exception, according to HIPAA guidelines
• Must be able to type a minimum of 50 words per minute (assessed at time of application) or demonstrate personal computer keyboard skills.
• Perform basic math sufficient to process insurance co-payments and deductibles.
• Develop open-friendly and responsive relationships with patients of varying cultural, socioeconomic and religious backgrounds. 
• Readily accepts work assignments and changes within UCLA Health in a positive manner

Under the supervision of the Administrative Director or manager, acts as the Team Leader for assigned area.  Coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction.  In addition perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge.  Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

$32.42-$64.51

1.Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.

2.Skill in prioritizing assignments and managing multiple tasks.

3.Ability to work effectively as a member of a team in order to provide effective patient care.

4.Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.

5.Team Building Skills to include prior supervisory experience.

6.Skill in monitoring complex clinician appointment schedules.

7.Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.

8.Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.

9.Skill in speaking clearly and distinctly in person and over the telephone, using appropriate grammar and vocabulary in order to share information, effectively communicate, share and obtain information with persons from diverse social, economic and cultural backgrounds.

10.Ability to triage patient issues to achieve resolution.

11.Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting.

12.Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines.

13.Typing ability to prepare forms, manuscripts and correspondence with speed and accuracy.

14.Skill in operating a computer including work processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system.

15.Ability to maintain equanimity in the face of resistance, indifference and hostility.

16.Skill in working independently and following through on assignments with minimal direction and in setting priorities which accurately reflect the relative importance of assignments.

17.Ability to accept directions from supervisors and act promptly.

18.Knowledge of medical terminology.

19.Working knowledge of medical insurance plans and types of coverage provided.

20.Spanish speaking skills - Preferred

22. Ability to maintain Charge Worklist in CareConnect – REQUIRED    

23. Ability to maintain Charge Document Reconciliation Process- REQUIRED

At UCLA Health, our love for our patients comes shining through during some of the most challenging times in their lives. Our nurses bring hope and healing to their patients through compassion, empathy, assurance, and the highest level of clinical expertise. If you have a passion for advancing nursing excellence, we invite you to join us.

In this exciting and rewarding position, you will provide exceptional nursing care for Medical/Surgical patients. You will offer guidance to team members by supervising nursing interventions and assigning related tasks. You will also assess patient, family and staff learning needs, deliver appropriate clinical education and promote effective working relationships. This involves collaborating with an interdisciplinary team of dedicated professionals to develop and implement a care plan, including providing detailed care instructions.

• We’re seeking a highly-skilled, self-motivated nursing professional with: 

  • Current California RN license and relevant clinical nursing skills 
  • BSN required 
  • 1 year acute care experience required 
  • BLS from the American Red Cross or American Heart Association required 
  • Knowledge of ECG strips required 
  • ONS/ONCC Chemotherapy Immunotherapy Certification required, or obtained within 6 months of hire
  • Skill in implementing appropriate nursing interventions on a consistent basis 
  • Ability to perform historical, physical and behavioral patient assessments 
  • Ability to develop and implement and evaluate patient care plan actively involving patients, family, and staff 

  Official Transcripts and/or original diploma from a registered nursing program must be provided upon hire.

Our UCLA Health Department of Orthopedic Surgery is seeking a part-time Research Assistant to support the research activities of Dr. Krakow’s laboratory. The lab focuses on advancing the understanding of skeletal muscle dysfunction and fibrosis in cerebral palsy and related musculoskeletal conditions through translational research involving human tissues, cell culture, and molecular biology techniques. Key responsibilities:

Bachelors degree in Biology, Molecular Biology, Physiology, Biomedical Sciences, or related field (preferred)

Knowledge of basic cell culture and molecular biology techniques

Experience with data processing and analysis, including statistical methods and R Studio

Ability to accurately collect, analyze, organize, and document research data

Demonstrated laboratory research experience in an academic, clinical, or industry setting (preferred)

Knowledge of muscle anatomy, physiology, and related scientific terminology

Experience performing cell culture procedures, including aseptic techniques, cell seeding, passaging, and cryopreservation

Proficiency with Microsoft Office applications, spreadsheets, graphics software, and literature search methods

Ability to maintain laboratory inventories, supplies, and equipment

Strong organizational skills with exceptional attention to details

Effective written and verbal communication skills

Ability to work independently and collaboratively within a multidisciplinary research team

The Hospitality Services Representative serves as a welcoming first point of contact for patients, visitors, and guests, delivering exceptional customer service while supporting a safe, secure, and positive hospital experience. This role provides information, wayfinding assistance, visitor management, and administrative support across multiple information desk locations and patient waiting areas.

Responsibilities include greeting and assisting patients and visitors, managing visitor check-in processes, providing directions and general information, coordinating wheelchair assistance, and supporting compliance with hospital visitor policies and privacy standards. The representative utilizes various systems to register and track visitors, maintains security and lost-and-found procedures, and ensures information desk areas remain organized, sanitized, and welcoming.

In surgical waiting areas, including Maddie's Room, the representative provides compassionate support to families and visitors by facilitating check-in processes, communicating updates, coordinating visitor seating, maintaining status boards, and promoting a comfortable and respectful environment for patients and their loved ones.

This position requires strong interpersonal, communication, and problem-solving skills, with the ability to adapt to changing operational needs, support departmental initiatives, assist with training activities, and contribute to a positive patient and visitor experience throughout the organization.

*Must be flexible with scheduling, available to work evenings, weekends, and holidays as needed 

May convert to career

Salary Range: $33.40/hr. 

• Required Qualifications

  • Demonstrated ability to work independently with minimal supervision while exercising sound judgment and initiative.

  • Proven leadership experience and the ability to positively influence team performance and customer satisfaction.

  • Exceptional interpersonal skills with a commitment to treating patients, visitors, coworkers, and volunteers with respect, courtesy, empathy, and professionalism.

  • Strong customer service skills, including active listening, responsiveness, and a willingness to assist in a variety of situations.

  • Experience collecting, analyzing, and summarizing feedback and operational data to prepare reports and communicate findings to leadership.

  • Recent customer service experience in a healthcare, hospitality, or service-oriented environment.

  • Ability to establish priorities, manage competing demands, and follow directions in a fast-paced setting.

  • Demonstrated problem-solving, conflict resolution, and de-escalation skills, particularly when assisting anxious or distressed patients and family members.

  • Ability to remain calm, professional, and solution-oriented in stressful, rapidly changing, or ambiguous situations.

  • Strong organizational skills with the ability to manage multiple complex tasks simultaneously while meeting deadlines.

  • Effective collaboration and communication skills with interdisciplinary teams, clinical staff, and support departments.

  • Ability and willingness to assist in various operational and support functions as needed.

  • Strong written communication skills with the ability to prepare professional correspondence and documentation.

  • Proficiency with Microsoft Office applications, including Word, Excel, Access, and PowerPoint.

  • Ability to identify opportunities for process improvement and contribute to initiatives that enhance patient, visitor, and hospital services.

  • Excellent telephone etiquette with the ability to communicate with professionalism, patience, tact, and compassion.

  • Ability to navigate multiple systems to locate patient information and facilitate communication between clinical teams and family members.

  • Demonstrated ability to multitask effectively, including managing multiple phone lines, responding to inquiries, coordinating with clinical departments, and assisting visitors and families simultaneously.

  • Ability to work effectively with volunteers and support their activities within surgical waiting and recovery areas.

  Physical Requirements

  • Ability to stand and walk for extended periods, including up to 6.5 hours during an 8-hour shift.

  • Ability to push, pull, and lift up to 25 pounds.

Salary range: $28.63-$36.41 Hourly

• Possess and maintain current certification: Guard Card, D.O.J. Chemical Agent, CPR, driver’s license and BLS Certification (American Heart Association or Red Cross).
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to complete continual training classes as required. (Training provided)
• Ability to establish and maintain cooperative working relationships with Primary & Specialty Care employees, Management, Security Management, Local Law Enforcement and surrounding community.
• Ability to independently resolve issues working within set policies and procedures.
• Ability to know and use available resources in order to solve problems.
• Ability to operate security related equipment and general office equipment.
• Ability to recognize the importance of dealing diplomatically with the public, and the importance of a good public appearance.
• Ability to relay information, either in writing or verbally, in a professional manner.
• Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.
• Demonstrated ability to assess problematic or emergency situations and plan / execute an appropriate solution based on established guidelines or policies.
• Knowledge and understanding of all Security Program operational policies and guidelines.
• Knowledge of applicable geography in order to expedite calls and to be an effective information source.
• Knowledge of penal and radio codes and language used in radio communications.
• Physical ability to handle various intervention incidents, including patient restraints and violent subjects.
• Physically able to perform sustained foot patrols, prolonged standing, lifting patients, and physically restrain patients or prisoners as necessary.
• Visual and hearing ability to detect and report unusual circumstances quickly and accurately.
• Working knowledge of security practices, protocols and techniques.

The NP functions in an interdependent role by implementing the appropriate Standardized Procedures (SPs). By using the SPs the NP is able to change treatment regimen after observing signs and symptoms of illness, reactions to treatment, general behavior and physical condition and determines if they are abnormal findings (Ca Nursing Practice Act, subsection(b) of Section 2725).  The NP will provide and coordinate the care of patients, provide patient/family education, promote safe continuity of care.  The NP also participates in interdisciplinary and clinical rounds, provides education and support, as well as makes appropriate referrals and documents services rendered.

Salary range: $93.81-$133.97/hourly