In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.

Qualifications

Under the direction of the manager, the Administrative Assistant II will provide on-site administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world-class practices of CI-CARE.  Primary role is as phone agent to schedule patients using the electronic medical records system, collect and update demographics, insurance, and authorizations as necessary.  Greet and check-in patients and perform cash collections. Ensure that proper procedures and policies are followed.  Act as a liaison between the patients, providers, nursing staff, house staff and health system administration.  Perform insurance verification and authorizations, and other duties as assigned by the manager. On site attendance in Westwood required.

Salary Range: $27.74 - $39.36 hourly

Required:

• Excellent organizational skills to work in a multi-function office with minimal supervision.

• Knowledge of CPT codes, ICD10, and performing insurance authorizations

• Skill in writing concise, grammatically correct correspondence, reports and manuscripts.

• Proper telephone etiquette.

• Knowledge of medical terminology.

• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements. 

• Skill in interacting diplomatically with the public including patients, other health care providers and students.
• Ability to handle sensitive material and information with confidentiality and discretion.
• Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system

• Ability to meet and exceed the CI-CARE standards.
•  Ability to obtain authorizations in a timely manner
•  Ability to work occasional overtime
•  Ability to have flexibility in work schedules and locations as needed

Preferred

• Knowledge of UCLA policies and procedures and cash collections

• Previous experience working in an outpatient clinic setting.

The Physician Assistant for Cardiothoracic Surgery serves under the general clinical supervision of Medical Director and is responsible for providing comprehensive care to cardiothoracic patients. Key responsibilities include assisting in the operating room, coordinating patient care throughout the continuum of hospitalization, providing patient and family education, developing discharge plans, and delivering detailed discharge instructions to facilitate a smooth transition from admission through discharge. Additional responsibility includes collaborating with interdisciplinary team members. 

Salary range: $98.65/hourly

• CA PA License required. National Board Certification required.
• Graduated from an accredited PA program required (Master's degree in PA program preferred)
• Minimum of 2 year's experience preferred, including assisting in CT surgeries, EVH and endo radial artery harvesting - preferred
• Previous relevant CT surgical PA experience - required
• Knowledge of cardiopulmonary anatomy and physiology - required
• Skill in physical assessment and nursing care of cardiac surgery patients - required
• Skill in teaching - required
• Knowledge, skill, and ability to perform patient history and physical assessment - required
• Skill and ability in written and verbal communication - required
• Knowledge of interdisciplinary resources needed to coordinate patient care and facilitate referral - required
• Skill in removal of chest tubes, temporary pacing wires, and sutures/staples - required
• Knowledge and skill in BLS and ACLS - certifications required
• Knowledge and skill in wound care and treatment - required
• Skill in organizing and prioritizing - required
• Ability to read, interpret, apply and/or follow physician orders, policies and procedures, and written/verbal instructions - required
• Knowledge of UCLA policies and procedures-preferred
• Ability to work varying shifts-required

 Required:

In this role, you will oversee all nursing and clinical services for the practice, combining hands-on patient care with leadership and operational responsibility. You will provide direct nursing care while coordinating clinic operations, managing patient flow, and supervising nursing and supplemental staff to ensure safe, high-quality care.

Required:

• Possess active license issued by the State of CA Board of Vocational Nurse Examiners with Intravenous Therapy and blood withdrawal certification.
• Possession of active BLS Card from the American Red Cross or American Heart Association.
• 3+ years LVN experience required
• Ability to take vital signs, administer medications and obtain drug refills as needed.
• Ability to recognize abnormal laboratory values and report to the physician.
• Knowledge of symptomatology of common and or life threatening medical problems.
• Interpersonal skills in maintaining a cooperative working environment with the physicians, staff, and all health providers.
• Performs phlebotomy, CPR, Injections, and other skills within scope of practice.
• Demonstrate proficiency in computer skills, Windows computer function, computer navigation, and ability to use computerized patient care systems.
• Knowledge of all safety requirements when handling biohazardous specimens or contaminated instruments.
• Verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone.
• Ability to lead a team with effective communication, collaboration and maintaining high-quality standards.
• Ability to work cooperatively with other staff members, faculty, patients, nursing staff and others.
• Team building and leadership skills, preferably to include prior supervisory experience

Preferred:

• Knowledge of all instruments and supplies to perform physical examinations and/or procedures
• Supervisory experience

At UCLA Health, our love for our patients comes shining through during some of the most challenging times in their lives. Our nurses bring hope and healing to their patients through compassion, empathy, assurance, and the highest level of clinical expertise. If you have a passion for advancing nursing excellence, we invite you to join us.

In this exciting and rewarding position, you will provide exceptional nursing care for our CCU patients. You will offer guidance to team members by supervising nursing interventions and assigning related tasks. You will also assess patient, family and staff learning needs, deliver appropriate clinical education and promote effective working relationships. This involves collaborating with an interdisciplinary team of dedicated professionals to develop and implement a care plan, including providing detailed care instructions. 

Salary range: $65.76 - $97.76

We’re seeking a highly-skilled, self-motivated nursing professional who is ready to join our team with: 

• Current valid CA RN License, required
• BSN or MSN, required
• At least 1 year of previous ICU experience as an RN, required
• BLS from the ARC or AHA, required

Job Duties

Come help save lives at the Blood and Platelet Center! 

If you are passionate about making a difference, we invite you to become a vital part of our dedicated team as a Lab Technician. In this role, you will play a crucial role in ensuring a stable blood supply for patients in need. The primary responsibilities include collection of blood and blood components from allogeneic and autologous donors, assessing donor/patient eligibility according to defined criteria, and perform automated and blood collections using apheresis equipment. Must be able to work weekends, holidays and flex to cover other shifts as needed.

We are seeking a highly-skilled, self-motivated individual who can:

•Engage with the community to promote blood donations and drive participation at collection sites, contributing to meeting the crucial needs of hospitals and patients.

•Provide logistical support for all operations, including driving the team to and from sites, setting up equipment, and assisting with event coordination.

•Utilize software systems for donor registration and data entry, maintaining meticulous records to uphold regulatory standards.

•Conduct daily quality control checks on equipment and supplies, upholding the highest standards of safety and efficiency.

Salary Range: $29.39 - 38.81

Qualifications

•Hold a CPR or BLS certification.

•Possess a High School Diploma or equivalent (e.g. GED, HiSET).

•Maintain a valid California Driver’s license with a satisfactory driving record. Position is subject to the California DMV's "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

•Obtain LiveScan clearance. 

•Have ability to work at all operational locations.

•Demonstrate flexibility to work alternative hours, including early mornings and late evenings, as required by blood drive assignments. Blood drive assignments may sometimes start as early as 4:30am and end as late as 8:00pm.

•Must be able to work rotating weekends and holidays.

•Have basic computer skills, including internet navigation, email correspondence, and word processing.

At UCLA Health, our love for our patients comes shining through during some of the most challenging times in their lives. Our nurses bring hope and healing to their patients through compassion, empathy, assurance, and the highest level of clinical expertise. If you have a passion for advancing nursing excellence, we invite you to join us.

In this exciting and rewarding position, you will provide exceptional nursing care for Cardiac Observation Unit patients. You will offer guidance to team members by supervising nursing interventions and assigning related tasks. You will also assess patient, family and staff learning needs, deliver appropriate clinical education and promote effective working relationships. This involves collaborating with an interdisciplinary team of dedicated professionals to develop and implement a care plan, including providing detailed care instructions. 

Salary range: $65.76 - $97.76

We’re seeking a highly-skilled, self-motivated nursing professional who is ready to join our team with: 

• Current valid CA RN License, required
• BSN or MSN, required
• Current valid CA RN, required
• BLS from the ARC or AHA, required
• At least 6months of Telemetry experience as an RN, required

The Physician Assistant for Cardiothoracic Surgery serves under the general clinical supervision of Medical Director and is responsible for providing comprehensive care to cardiothoracic patients. Key responsibilities include assisting in the operating room, coordinating patient care throughout the continuum of hospitalization, providing patient and family education, developing discharge plans, and delivering detailed discharge instructions to facilitate a smooth transition from admission through discharge. Additional responsibility includes collaborating with interdisciplinary team members. 

Salary range: $98.65/hourly

• CA PA License required. National Board Certification required
• Graduated from an accredited PA program required (Master's degree in PA program preferred)
• Minimum of 2 year's experience preferred, including assisting in CT surgeries, EVH and endo radial artery harvesting - preferred
• Previous relevant CT surgical PA experience - required
• Knowledge of cardiopulmonary anatomy and physiology - required
• Skill in physical assessment and nursing care of cardiac surgery patients - required
• Skill in teaching - required
• Knowledge, skill, and ability to perform patient history and physical assessment - required
• Skill and ability in written and verbal communication - required
• Knowledge of interdisciplinary resources needed to coordinate patient care and facilitate referral - required
• Skill in removal of chest tubes, temporary pacing wires, and sutures/staples - required
• Knowledge and skill in BLS and ACLS - certifications required
• Knowledge and skill in wound care and treatment - required
• Skill in organizing and prioritizing - required
• Ability to read, interpret, apply and/or follow physician orders, policies and procedures, and written/verbal instructions - required
• Knowledge of UCLA policies and procedures-preferred
• Ability to work varying shifts-required

•A current, California Certified Phlebotomy Technician certification.

•High school diploma or equivalent (e.g. GED or HiSET).

•Minimum of 2 years of recent experience performing phlebotomy in a high-volume testing laboratory (post receiving CPT certificate).

•Ability to work at other draw stations as needed (e.g. Panorama City, Torrance, Burbank, Encino, Calabasas, Westlake Village, Woodland Hills, Porter Ranch, Thousand Oaks, and Century City).

•Availability to work weekends, holidays and other shifts as needed.

•Proficiency in using Microsoft Office Suite.

•Skill in performing related computer procedures (LIS, HIS).

•Knowledgeable in quality assurance practices, preferred.

•A current, California Certified Phlebotomy Technician certification.

•High school diploma or equivalent (e.g. GED or HiSET).

•Minimum of 2 years of recent experience performing phlebotomy in a high-volume testing laboratory (post receiving CPT certificate).

•Ability to work at other draw stations as needed (e.g. Panorama City, Torrance, Burbank, Encino, Calabasas, Westlake Village, Woodland Hills, Porter Ranch, Thousand Oaks, and Century City).

•Availability to work weekends, holidays and other shifts as needed.

•Proficiency in using Microsoft Office Suite.

•Skill in performing related computer procedures (LIS, HIS).

•Knowledgeable in quality assurance practices, preferred.

UCLA Health runs and operates over 300 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology, and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

The Executive Assistant/Special Projects Coordinator for the PAO provides professional analytical support, project coordination and management, as well as specialized and general administrative support. The incumbent is responsible for managing the Senior Director's calendar, correspondence, administrative tasks and various projects as assigned. This role will also support other leadership team members across the PAO.

• Bachelor’s degree in related area and/or equivalent experience/training
• Ability to multi-task and prioritize assignments to complete work in a timely manner despite competing priorities and conflicting deadlines.
• Analytical skills to evaluate data, solve problems, draw conclusions and make sound recommendations.
• Financial skills sufficient to calculate percentages, ratios, rates in order to: determine costs, provide financial projections, and prepare analytical reports.
• Effective writing skills to develop concise, effective and professional business correspondence, presentations and reports
• Effective verbal communications and interpersonal skills to actively listen, respond to the business need, and convey information concisely and professionally with individuals at all levels of the organization
• Demonstrated skills in using various software, such as Word, Excel, PowerPoint, in a Windows environment.
• Ability to establish and maintain cooperative working relationships with staff, coworkers and public.
• Ability to work independently and follow through on assignments with minimal direction
• Ability to work with confidential and highly sensitive information with discretion.
• Ability to establish and maintain positive, effective working relationships with peers, leaders, and staff.
• Ability to work accurately with details.
• Ability to demonstrate good judgement in all aspects of the job.
• Demonstrates the values of the organization: CICARE
• Demonstrate commitment to serving both the internal and external customers.

The Materials Management Supervisor oversees all aspects of supply chain operations within Materials Management, ensuring the timely and efficient flow of supplies, linen, and equipment across UCLA Health facilities. This includes supervision of logistics staff, managing inventory, maintaining PAR levels, and supporting patient care units and procedural areas.

Responsibilities:

• Supervise and train logistics staff to ensure productivity and task completion across assigned shifts

• Oversee product issues, transitions, and resolution processes

• Assign routes and allocate tasks to staff for department operations and maintenance

• Ensure excellent customer service and meet department service standards

• Manage supply inventory, including ordering, receiving, distributing, and maintaining appropriate backup stock

• Replenish inventory using supply chain management systems, handheld devices, or third-party tools

• Perform physical inventory counts, maintain accurate documentation, and input data

• Assess and adjust PAR levels to meet changing supply demands

• Stock, clean, and organize inventory holding rooms and related areas

• Distribute linen, supplies, and equipment throughout the health system per established procedures

• Collaborate with clinical teams in procedural, interventional, and radiology areas to understand supply needs and preferences

• Set up or modify inventory items within supply management software systems

• Reconcile packing slips with orders and deliveries

Salary offers are based on a variety of factors including qualifications, experience, and internal equity.

Salary Range:  $38.65 - $80.70 hourly

Required Qualifications:

•A current, California Certified Phlebotomy Technician certification.

•High school diploma or equivalent (e.g. GED or HiSET).

•Minimum of 2 years of recent experience performing phlebotomy in a high-volume testing laboratory (post receiving CPT certificate).

•Ability to work at other draw stations as needed (e.g. Panorama City, Torrance, Burbank, Encino, Calabasas, Westlake Village, Woodland Hills, Porter Ranch, Thousand Oaks, and Century City).

•Availability to work weekends, holidays and other shifts as needed.

•Proficiency in using Microsoft Office Suite.

•Skill in performing related computer procedures (LIS, HIS).

•Knowledgeable in quality assurance practices, preferred.

The Hematology Oncology Inpatient Nurse Practitioner (NP) provides advanced care to hospitalized patients with complex hematologic malignancies, including but not limited to leukemia, lymphoma, and multiple myeloma by implementing the appropriate “standardized procedures” (SP). The NP functions with a high level of autonomy as part of an interdisciplinary team that includes attending physicians and fellows. The Advanced Practice Provider (APP) is responsible for the comprehensive management of patients undergoing advanced therapies such as CAR-T cell therapy, bispecific T-cell engager (BiTE) therapy, participation in clinical trials, and standard chemotherapy regimens. This role also includes the medical management of treatment-related toxicities and disease-related complications.

Salary range;

NP1 : $84.62/hourly

NP2: $93.81-$133.97/hourly

• CA RN and CA NP License- required
• MSN/ DNP in Adult Acute Care NP Specialty-required
• National Certification in NP Specialty-required
• BLS certification from American Red Cross or American Heart Association- required
• NP, State of CA NP Furnishing with Schedule II, Additional: NPI #, DEA #, Enrollment in PECOS, Enrollment in CURES-required
• 1 year of experience as an hematology/oncology NP -strongly preferred
• If NP1 (less than 6 months NP experience) - relevant experience as hematology/oncology RN- required
• Ability to utilize excel, word and other software programs -required
• Ability to establish and maintain cooperative and collaborative working relationships with administrative, clinical and academic personnel -required
• Skill in working independently and following through with minimum direction -required
• Ability to set priorities -required
• Demonstrate writing skills to compose logical, detailed and grammatically correct correspondence -required
• Document patient care in a concise and comprehensive manner -required

Join UCLA Health’s Burbank Office, a patient-centered clinic. We pride ourselves on delivering compassionate, efficient care in a collaborative environment where every team member’s contribution is valued. As Practice Manager, you will be the operational leader of our immediate care clinic, ensuring seamless day-to-day operations, exceptional patient experiences, and a thriving team culture. You’ll work closely with clinical and administrative staff, physicians, and leadership to drive quality, safety, and efficiency.

• Communication: Serve as the primary liaison between staff, providers, and leadership. Communicate updates, changes, and expectations clearly and effectively.
• Resource Coordination: Oversee inventory, supplies, and vendor relationships. Ensure the clinic is well-equipped and organized for optimal patient care.
• Financial Management: Manage budgets, billing, and revenue cycle processes. Monitor copay collections and support financial goals for the clinic. 
• Compliance & Quality: Maintain compliance with healthcare regulations (HIPAA, OSHA, etc.), clinic policies, and UCLA Health standards. Lead quality improvement initiatives and monitor key performance metrics. 
• Patient Experience: Champion outstanding customer service. Address patient concerns promptly and ensure every visitor receives compassionate, high-quality care.
• Team Leadership: Hire, train, and mentor front and back-office staff. Foster a positive, collaborative work environment and promote ongoing professional development.
• Clinic Operations: Oversee daily operations, including patient flow, scheduling, and staff coordination. Ensure the clinic runs smoothly and efficiently, even during high-volume periods. 

Pay Range: $73,000.00 - $145,600.00 annually

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans. 
• Ability to work occasional weekends or evenings as required. 

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.  
• Accounting skills to plan, prepare and analyze revenue and expense budgets.

There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.

As our Front Desk Administrative Support you will have the opportunity to provide administrative and patient care support to our Beverly Hills Specialty Care clinic, part of the UCLA Health Community Clinics.  You will assist in coordinating patient flow throughout the clinic, from registration to discharge, ensuring a smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with five award-winning hospitals and more than 300 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health. 

Pay Range: $27.74 - $39.36 hourly

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

·Minimum 5 years of Healthcare experience required

·Previous experience managing analytics or reporting services functions and teams in a healthcare environment

·Leadership and managerial track record

·Clarity Data Model Certification (Preferred)

·Leadership in Project management and process track record

·Experience in gathering, documenting, prioritizing and tracking requirements

·Extensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems and culture in the healthcare environment required

·Knowledge of data warehouse concepts, data structures and reporting required

·Senior-level knowledge of SAP Business Objects, Tableau, and Power BI architecture, functions, features, and capabilities

·Understanding of SQL as well as relational and multidimensional designs

·Strong SQL programming skills, particularly Microsoft SQL Server and Oracle

·Strong understanding of relational and dimensional modeling, data mining, and ETL design processes

·Expertise in database architecture, storage, and Query Optimizer

·High functioning team skills, including active listening, rapport building, effective written & verbal communication, receiving and delegating work assignments

·Strong problem-solving and metadata skills Strong interpersonal and communications skills

·Strong interpersonal and communications skills and must recognize problems, evaluate, and refer to the appropriate channels for action

·Organizational skills and customer service orientation and the ability to manage multiple and competing tasks

·Demonstrated ability to influence and shape consensus, lead group discussions and presentations to clinical and business operations leaders from across the organization

·Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here! 

Under direct supervision of a registered pharmacist, when assigned to an inpatient practice area, you will perform those repetitive and manipulative activities which primarily consist of drug distribution,  pre-packaging, maintaining the inventory in the Pyxis med stations (e.g., filling the med station daily, checking for outdates, troubleshooting issues), environmental monitoring and documentation (e.g., refrigerator/freezer temperatures, sterile room humidity and pressures, IV hood cleaning), billing, departmental and workstation housekeeping and maintaining Pharmacy security and safety standards. You may mentor, train and orient newly hired technicians, interns, support staff and modified duty employees assigned to inpatient Pharmacy.

Schedule: Varied hours, depending on department needs, including weekends and holidays

Hourly Salary Range: $29.56-$42.46

• Pharmacy Technician I (9283): Less than 2 years of experience
• Pharmacy Technician II (9282): Equal to or more than 2 years of experience

We're seeking a dedicated professional with:

Take on an important role with a world-class health organization. Help ensure consistently exceptional financial performance. Take your professional expertise to the next level. You can do all this and more at UCLA Health.

In this key position, you will provide strong leadership and day-to-day operational support to the front-end FPG Financial Clearance Unit.  This will include direct staff-level oversight for Insurance Verification, Authorization/Referral Management, Pre-Registration/Pre-Service Collections, and the Patient Advocacy Team. You will:

• Ensure the achievement of performance and quality standards
• Establish work prioritization for staff
• Ensure tasks are completed in a timely and accurate manner
• Coordinate and provide backup coverage for all workflow assignments
• Coach/mentor team in adherence with FPG guidelines
• Identify risks and propose mitigation solutions

Salary Range: $80,700 - $168,500.00/Annually

We’re seeking an adaptable, “out-of-the-box” problem solver with:

• Previous supervisory experience required
• Three years of health care industry work experience in Front-End Revenue Cycle as a leader is highly desired
• Proficiency in Epic front-end applications such as ADT, Cadence, and Prelude
• Understanding of physician revenue cycle and leading measures of performance 
• Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff, and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists.
• Ability to adapt and implement frequently changing procedures
• In-depth knowledge of UCLA governance principles and managerial best practices
• Ability to communicate clearly and diplomatically

The ICM Nurse Lead serves as a senior nurse case manager clinical leader within the Intensive Case Management program and is responsible for providing day-to-day clinical guidance, case consultation, care coordination oversight, workflow support, and clinical escalation management for complex and high-risk patients.

The ICM Nurse Lead supports the delivery of a high-touch, longitudinal, interdisciplinary case management model designed to improve patient outcomes, reduce avoidable emergency department visits and hospitalizations, facilitate safe transitions of care, address social determinants of health, and improve coordination across the healthcare continuum.

The Nurse Lead serves as a critical bridge between ICM leadership, Nurse Case Managers, Social Workers, Patient Navigators/Care Coordinators, physicians, specialists, inpatient teams, SNFs, home health, behavioral health, and other community partners.

The position promotes consistent application of ICM standards, evidence-based clinical practices, acuity stratification, outreach expectations, documentation standards, interdisciplinary collaboration, and transition-of-care processes.

 The position plays a critical role in facilitating timely access to care, reducing barriers across the continuum, and supporting effective care transitions through close collaboration with interdisciplinary teams, including Nursing, Social Work, and Utilization Management. This role drives operational excellence through process improvement, data-informed decision-making, and staff development, contributing to improved patient engagement, quality outcomes, and overall program performance.

Salary Range: $150,858 - $198, 986 annual

Required:

• Bachelor's degree in Nursing 
• 5+ Years Professional nursing experience
• 3+ Years Complex case management, care management, utilization management, population health, or related experience
• 3+ Years Demonstrated experience caring for medically complex/high-risk populations
• 3+ Years Experience with interdisciplinary care coordination
• 3+ Years Experience with hospital discharge planning and/or transitions of care.
• 3+ Years Experience in Managed care Organization, Medical Group operations, Health Plan administration and workflows.
• 3+ Years Ability to manage multiple patient related tasks. 

Preferred: 

• CCM - Certified Case Manager