UCLA Health runs and operates over 280 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology, and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

The Director, Access Strategy and Operations, serves as a strategic and operational partner to the Senior Director of Patient Access, providing enterprise-level support to advance performance, accountability, and transformation across the Patient Access Organization. This role strengthens initiative governance, execution tracking, and leadership alignment across centralized scheduling, referral intake, capacity management, and access optimization functions. The Director, Access Strategy and Operations, is responsible for driving execution of complex initiatives, ensuring alignment across access functions, auditing quality and outcomes, and enabling leaders to deliver consistent, high-quality results at scale. This role establishes structured operating cadence, audits work products for quality and readiness, coordinates cross-functional initiatives, and ensures timely delivery of strategic priorities across a complex, matrixed health system environment. Operating with significant autonomy and influence, this individual acts as an integrator, connecting strategy to execution, surfacing risks and gaps, and ensuring priorities move forward on time and with rigor. The role partners closely with the Patient Access Organization Directors, Administrators, Supervisors, and Access Performance Coaches, as well as cross-disciplinary stakeholders across the health system, to improve the end-to-end patient access journey. 

Annual salary: $88,900-$190,300

• Bachelor's Degree in Healthcare Administration, Business, Organizational Development, Education, or related field or equivalent combination of education and relevant experience required. Master's degree preferred or a minimum of 8-12+ years of progressive leadership experience in healthcare operations, access, ambulatory services, or large-scale service organizations.
  
• 8+ years (required) - Progressive healthcare operations leadership experience. Demonstrated advancement in responsibility within ambulatory operations, patient access, service line operations, or large-scale service organizations.
  
• 5+ years (required) - Experience leading complex, cross-functional initiatives. Direct experience managing enterprise-level projects involving clinical stakeholders, IT, finance, patient experience, or revenue cycle teams.
  
• 5+ years (required) - Experience operating in a matrixed health system environment. Proven ability to influence without direct authority across departments and leadership levels.
  
• 3+ years (required) - Experience supporting or advising senior executive leadership. Experience preparing executive-level materials, driving strategic initiatives, and managing high-visibility priorities.
  
• 3+ years (preferred) - Experience with patient access operations (centralized scheduling, referral intake, capacity management, call center operations, or workflow optimization)
  
• 3+ years (preferred) - Experience in performance management, quality auditing, or operational governance. Demonstrated ability to establish accountability structures, review work products for rigor, and standardize operational processes.
  

Become a key member of a world-class health organization. Contribute to the delivery of Magnet® designated nursing excellence. Take your career to the next level. In this exciting and rewarding position, you will provide exceptional nursing care for our patients. You will offer guidance to team members by supervising nursing interventions and assigning related tasks. You will also assess patient, family and staff learning needs, deliver appropriate clinical education and promote effective working relationships. This involves collaborating with an interdisciplinary team of dedicated professionals to develop and implement a care plan, including providing detailed care instructions.

For everything they do and every life they touch, we’re grateful to work with some of the most skilled and compassionate nurses anywhere. They truly are heroes to our patients, to each other and to the community. If you have a passion for making a positive impact on others’ lives and the nursing profession, come to UCLA Health!

As an Insurance Verifier, you will be responsible for:

• Determining insurance eligibility, authorization and benefit verification
• Contacting health care insurers, transcription of information as quoted, type, proofread and mail clarification correspondence
• Answer telephone and written inquires
• Maintain filing systems
• Interface with medical staff and administrative personnel

We’re seeking a self-directed professional with:

• Working knowledge in the insurance verification process and third party verification terminology
• Ability to scrutinize insurance data independently and evaluate information for clarity, accuracy, and completeness
• Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
•  Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out of state Medicaid, or other sponsoring agencies
• Knowledge of health plans with special processing requirements for emergency patients and ability to effectively communicate these requirements to physicians and administrative personnel under time-urgent conditions
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
• Availability to work rotating weekends and holiday coverage

Note: May subject to test qualifying skills 

In this role, you will assist physicians with various administrative aspects of patient care in their respective department. In this role, you will be assisting with recording the physician medical record documentation (electronic or paper) of patient history, review of systems, physical exam findings, progress notes, procedure notes, follow-up of laboratory and diagnostic results, expediting consults, and assisting with recording the documentation for patient care and follow-up. You will work in close association with physicians assigned to the department and will be part of the medicine team. You may also participate in monitoring the completion of physician medical record documentation to assess for charts completeness and will send incomplete charts back to appropriate physicians as needed. Work hours may include evenings, nights, weekends, and holidays.

Salary range: $26.68/hr - $34.70/hr

Required:

Major functions include serving as a Physician Assistant for the Cardiothoracic Surgical Service under the general supervision of the Medical Director, assist in the operating room, coordinate the care of adult and pediatric cardiothoracic patients and provide patient/family education to promote a smooth transition from admission to discharge. Provide a discharge plan, providing detailed discharge instructions. Major functions include collaborating with interdisciplinary team members, leading the rotational mentoring program, participating in clinical trials, showing initiative in developing and implementing positive improvements for the allied health team. Take a leadership role in research, teaching and publishing. The Physician Assistant for Cardiothoracic Surgery will report to the Medical Director of Cardiothoracic Surgery for clinical supervision. The Physician Assistant for Cardiothoracic Surgery will report to the Operating Room Services Director, Assistant Director, or Designee for administrative supervision.

Salary range : 

PA: $74.95- $100.86/hourly

Senior PA: must have a minimum of 5 years relevant PA exp. Salary range: $82.40 - $110.87/hourly

• CA PA License required. National Board Certification required
• Graduated from an accredited PA program required (Master's degree in PA program preferred)
• Minimum 2 years’ experience preferred, including assisting in CT surgeries, EVH and endo radial artery harvesting -preferred
• Previous PA experienced- required
• Knowledge of cardiopulmonary anatomy and physiology - required
• Skill in physical assessment and nursing care of cardiac surgery patients-required
• Skill in teaching- required
• Knowledge, skill, and ability to perform patient history and physical assessment-required
• Skill and ability in written and verbal communication-required
• Knowledge of interdisciplinary resources needed to coordinate patient care and facilitate referral-required
• Skill in removal of chest tubes, temporary pacing wires, and sutures/staples-required
• Knowledge and skill in BCLS and ACLS - certifications required
• Knowledge and skill in wound care and treatment-required
• Skill in organizing and prioritizing-required
• Ability to ready, interpret, apply, and or follow physician orders, policies, procedures, and written/verbal instructions-required
• Knowledge of UCLA policies and procedures.
• Ability to work varying shifts
• Senior PA: must have a minimum of 5 years relevant PA exp . 

The Emergency Trauma Techs perform basic patient care skills, follow infection control practices, assist in set up of equipment for procedures, provide direct patient care in trauma/ emergency situations, and have knowledge and direct experience with orthopedic injuries and splint placement. The emergency trauma tech assists nurses in transporting patients, assisting patients with ADL, collecting specimens, performing EKGs and finger stick blood sugar checks.

Salary range: $27.08-31.09

• Knowledge of suturing and suture removal, dressing application, and splinting
• BLS from AHA OR ACA required
• Skilled in CPR and EKG's
• Telemetry monitoring
• Skilled in preparing wounds for treatment, set up and assisting with special procedures such as incision and drainage of infected areas
• Ability to assist nursing staff with routine patient care
• Ability to perform as a team member and provide professional staff support to physicians and nurses
• Ability to function effectively with patients
• Ability to lift, push, pull
• Prior ED Tech or EMT experience highly desired

The Emergency Trauma Techs perform basic patient care skills, follow infection control practices, assist in set up of equipment for procedures, provide direct patient care in trauma/ emergency situations, and have knowledge and direct experience with orthopedic injuries and splint placement. The emergency trauma tech assists nurses in transporting patients, assisting patients with ADL, collecting specimens, performing EKGs and finger stick blood sugar checks.

Salary range: $27.08-31.09

• Knowledge of suturing and suture removal, dressing application, and splinting
• BLS from AHA OR ACA required
• Skilled in CPR and EKG's
• Telemetry monitoring
• Skilled in preparing wounds for treatment, set up and assisting with special procedures such as incision and drainage of infected areas
• Ability to assist nursing staff with routine patient care
• Ability to perform as a team member and provide professional staff support to physicians and nurses
• Ability to function effectively with patients
• Ability to lift, push, pull
• Prior ED Tech or EMT experience highly desired

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here! 

Under the direct supervision of a registered pharmacist, you will play a vital role in ensuring safe and efficient inpatient pharmacy operations. Your responsibilities include accurately distributing and pre-packaging medications, maintaining and restocking Pyxis medstations, and monitoring inventory for quality and safety. You’ll also support compliance through detailed record-keeping (refrigerator temperature logs and hood cleaning), ensure accurate billing, and help maintain a secure, well-organized pharmacy environment.

At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Schedule:Varied shifts, depending on department needs, including weekends and holidays. You will be required to float to multiple areas within the Pharmacy department.

Hourly Salary Range: $29.56 – $42.46 (Union represented, step based salary depending on years of experience)

• Pharmacy Technician I (9283): Less than 2 years of experience
• Pharmacy Technician II (9282): Equal to or more than 2 years of experience

Bargaining Unit: EX - AFSCME

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their ability to pay or personal circumstance. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across the Westside of Los Angeles, Inglewood, the South Bay, and everywhere in between. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.

Come join our Venice Family Clinic and make a difference in the communities we serve. The Clinical Nurse 2 (Registered Nurse) will be responsible and accountable for a group of patients for a designated time frame and provide care to these patients using the nursing process in accordance with the standards of professional nursing practice. The clinical nurse performs in the professional role as described by the American Nurses Association (ANA); engaging in activities related to ethics, education, evidence-based practice and research, quality improvement, leadership, collaboration, professional practice evaluation , resources utilization, environmental health, and patient advocacy as appropriate to clinical nursing practice. 

Key duties include:

• Preparing patients for medical examination including taking medical history, performing health-screening tests, lab tests, giving injections and emergency procedures when necessary.
• Providing health education and health assessment for patients, per nursing protocols.
• Assisting with dispensing of medications, as needed.
• Triage medical problems over the phone and in person.
• Provide nursing consultation and serve as a resource for staff, students, and volunteers.
• Informally supervise medical assistants.
• Supervise volunteer student RN’s, CMA’s, medical students, and clinic assistants.
• Maintain nursing standards to meet licensing requirements.
• Supervising stocking of exam rooms, maintenance of medical supply inventory and equipment and ordering of medical supplies and maintain crash cart.
• Involvement with quality assurance activities, float to other sites as needed, and other duties as assigned.

Salary range: $65.76 - $97.76 hourly

Required:

• BSN or MSN from an accredited school of nursing (ASN required for current UCLA Health RN staff)
• Current, active California Registered Nurse License
• Current, active BLS certificate from American Heart Association or American Red Cross
• Knowledge of FQHC/Community Health Center operations and the unique health care needs of underserved and vulnerable populations
• Ability to complete a Nursing physical assessment
• Skill in developing a plan of care including setting goals, monitoring and documenting progress
• Ability to implement interventions that are pertinent to goals established in the plan of care
• Ability to evaluate the effective of interventions toward the attainment of established goals and to recognize the need to reassess or reset goal parameters
• Ability to delegate tasks in a management style that is consistent with promoting leadership and teamwork
• Knowledge base to provide education to patients, families, and other staff regarding clinical and patient care issues
• Ability to prioritize and manage multiple patient care responsibilities in a high-volume ambulatory care environment while maintaining patient safety, quality of care, and timely follow-up
• Knowledge of ambulatory nursing practices, FQHC workflows, quality improvement initiatives, and population health principles, with the ability to support organizational goals related to access, health equity, patient outcomes, and quality of care
• Knowledge of preventive health guidelines and recommended screenings, including immunizations, cancer screenings, infectious disease prevention, and other age- and risk-appropriate preventive services
• Knowledge of communicable disease prevention, surveillance, reporting, and control, and ability to follow applicable public health requirements and organizational protocols
• Ability to conduct telephone and electronic nursing triage using established protocols to assess patient symptoms, determine appropriate level of care, provide health education, and facilitate timely appointments or follow-up
• Demonstrate experience and proficiency with OCHIN Epic 
• Demonstrate phlebotomy experience and competency in performing blood draws on patients across all age groups 

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here! 

Under the guidance of the Pharmacy Tech Supervisor, you will:

• Prepare sterile products, including chemotherapy, investigational drugs, and biologics
• Ensure smooth operations by maintaining inventory, organizing your workspace, and keeping supplies well-stocked and ordered on time
• Take on various tasks assigned by pharmacy management to help us achieve operational excellence

At UCLA Health, our passion for leveraging state-of-the-art technology to support world-class patient care has enabled us to become an internationally renowned health system with four award-winning hospitals and more than 290 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Schedule: Monday-Friday, variable hours between 7:00am-6:00pm, based on department needs. This role will require you to float and travel to multiple locations.

Hourly Salary Range: $36.49-$48.13

Bargaining Unit: EX - AFSCME

We’re seeking a strong pharmacy technician with:

• Pharmacy Technician License in the State of California in good standing
• Available to work various shifts and locations including nights, weekends, and/or holidays
• Experience compounding non-hazardous and hazardous preparations
• Ability to maintain drug inventory and usage log and order drugs as needed to maintain an appropriate supply on hand
• Ability to speak with persons of various social, cultural, economic and educational backgrounds to obtain information and explain procedures
• Ability to establish and maintain cooperative working relationships with fellow technicians, pharmacists, volunteers and individuals in other work areas, and in a high volume under the stress of frequent interruptions and/or distractions
• Skill in performing repetitive work according to set procedures and sequence
• Strong communication, organizational, prioritizing, and follow-through skills

The Nurse Practitioner (NP) Supervisor will provide and coordinate the care of Endocrinology patients, provide patient/family education, promote safe continuity of care. Participate in interdisciplinary and clinical rounds, provide education and support, as well as make appropriate referrals.  Document services rendered.

NP Supervisor will also act as a resource for the clinical skills for staff, residents, and fellows for the Endocrinology patient.  The NP supervisor will develop and coordinate orientation and on-going educational programs for all Endocrinology APPs.  The NP Supervisor will assist in coordinating NP/PA student placements and preceptors.  In collaboration with the Medical Director, the supervisor will interview hire and evaluate all Endocrinology APP staff.  The incumbent will collaborate with inpatient and ambulatory nursing and physician and organizational leadership to design and implement quality improvement projects, based on outcomes data and areas identified as needing improvement.  This candidate will also collaborate with committees to best utilize the role of the advanced practice providers.  The incumbent will have administrative, clinical, and fiscal operation of the Endocrinology APP service. This position will also provide supervisory oversight for Advanced Practice Providers within the Dermatology and Rheumatology service lines.

Salary range: $148,700- $352,100 (annually)

• CA RN License-required
• CA NP Certification-required
• CA Furnishing Number with Schedule II-required
• National Board Certification - AGPCNP, AGACNP, FNP, ANP-required
• Master's Degree or Doctoral Degree in Nursing -required
• DEA-required
• NPI-required
• 3 years of relevant experience in an endocrinology setting-required
• Ability to utilize Word, Excel and other software programs-required
• Ability to establish and maintain cooperative and collaborative working relationships with administrative, clinical and academic personnel-required
• Skill in working independently and following through with minimum direction-required
• Ability to set priorities-required
• Demonstrate writing skills to compose logical, detailed and grammatically correct correspondence-required
• Document patient care in a concise and comprehensive manner-required

Please ensure your resume and application includes all relevant certifications and licenses. Any applications missing this information will not be considered

• At least 1 year of acute care (hospital) experience – required
• RDMS credential in one specialty (Abdomen or OBGYN) – required

Senior Ultrasound Technologist

• 4 years of prior acute care (hospital) experience – required (Advancement into Senior job classification may be assessed after 6 months with UCLA Health)
• RDMS credential in Abdomen, OBGYN and RVT – required

General Requirements

• BLS/CPR Certificate - required
• Graduate of CAAHAP ultrasound program – preferred
• AAS or higher in Medical Sonography – required
• RDMS (AB or OBGYN) – minimum requirement
• Strong interpersonal skills to effectively interact with patients, visitors, physicians, nurses, staff and others in a professional and courteous manner
• Ability to accept and carry out oral and written instructions accurately
• Ability to employ independent decision making, prioritize work, while handling multiple tasks to completion within allotted time
• Ability to show attention to detail, accuracy and thoroughness
• Basic typing skills to input various data into RIS and HIS Information systems. 
• Knowledge of medical terminology with the ability to distinguish between types of procedures within the assigned department(s) and medical diagnoses

The incumbent will also perform basic patient care skills, follows infection control practices, positions, transfers, and transports patients, take vital signs, collects specimens, accurately observes reports and charts, assists with self-care activities and elimination needs when necessary. Additional duties include customer relations, area coordination, unit operations.

We're seeking a highly skilled, motivated professional individual with:

• Certification of nursing assistant from a state approved program required.
• A minimum of one year of experience within a hospital or community setting required.
• BLS certified required
• Ability to speak clearly and distinctly using appropriate English vocabulary and grammar.
• Ability to understand oral and written English directives.
• Ability to read and write Standard English text.
• Ability to accurately complete assigned tasks.
• Strong organizational, communication and interpersonal skills.

Required:

• CA LVN License with IV and Blood Withdrawal certification 
• Possession of BLS certification through the American Heart Association or American Red Cross
• Ability to work flexible hours and travel to other Urology clinics as assigned
• Ability to perform patient assessments and take appropriate action
• Skill at setting up and maintaining sterile fields
• Ability to work as part of a team, communicate effectively and establish cooperative working relationships with administrators, doctors, peers and public
• Knowledge and experience in administering intramuscular and oral medication and monitoring I.V.
• Ability to assess inventory levels
• Knowledge and understanding of medical diagnostic and therapeutic procedures
• Knowledge of specific treatment protocols to be utilized
• Ability to exhibit flexibility in adjusting to changing demands and requirements of the position
• Expertise in communicating with patients and their families with diplomacy and sensitivity.
• Ability to promote effective communication to faculty concerning a typical clinic events or patient activities 
• Ability to meet and maintain one's own professional needs
• Skill in setting priorities which accurately reflect the relative importance of the job responsibilities
• Ability to write concise and clear progress notes
• Skill at speaking to persons with various backgrounds to obtain information, explain procedures and interpret instructions.

Preferred: 

• Knowledge of urologic conditions and their treatments
• Ability to assist with cystoscopic examination
• Treatment skills including catheterizations and bladder installations
• Experience with varied computer hardware and software including word processing, spreadsheets and database programs and the UCLA Hospital Information System
• Expertise in speaking clearly and distinctly, in both Spanish and English, using appropriate vocabulary and grammar, to obtain and convey information to  patients and individuals at various organizational levels, both in person and over the phone

Reporting to the  Regional  Director, the Clinic Manager will oversee the administrative and clinical support functions for the assigned Community Clinic. Responsibilities including overseeing patient experience, access, financial and budgetary oversight, staff human resources oversight, clinician on/off-boarding, care coordination and communication, space management, supply-chain management, environment of care, clinical outcomes, medication management, quality and safety reporting, revenue cycle management, policy development and deployment for assigned practice. Responsibilities also include following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.

Salary Range: $88,900 - $190,300 annually

• Bachelor's Degree and/or equivalent combination of education and experience. 
• 2 years of supervisory experience 
• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of the Care Connect system
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
• Demonstrated experience in managing patient services and nursing staff in a private medical clinic
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Accounting skills to plan, prepare and analyze revenue and expense budgets
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

In this role you will participate in the patient care in the ambulatory setting, recognizing normal and abnormal signs and symptoms and provide support during life threatening emergencies.  You may perform basic administrative, clerical and technical supportive services when conditions regarding supervision, training, specific authorization, and records are met. Work is assigned and reviewed by the office manager or team leader.  You will independently coordinate and prioritize task and protocols established by the department.Be able to work with minimal supervision. Be able to support our sister suite and motility program

Salary Range $31.24 - $41.22 Hourly 

• A medical assistant diploma or certificate as follows
• Documentation of completing of a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or
• Documentation of national certification for medical assistant issued by CMA, NCCT or AMT or
• Documentation of completing a medical assistant program and demonstrated completion of no less than 10 clock hours of training in administering injections and performing skin tests; 10 hours of training in venipuncture and skin puncture for the purpose of withdrawing blood; at least 10 of each intramuscular, subcutaneous, and intradermal injections and 10 skin tests, and/or at least 10 venipuncture and 10 skin punctures; 10 hours of training in administering medical by inhalation.
• Knowledge of normal and abnormal symptomology and life threatening medical problems.
• Ability to administer CPR.
• Ability to skillfully administer oral, IM and subcutaneous medications.
• Ability to perform venipuncture with skill, adhering to all OSHA PPE safety requirements.
• Ability to obtain accurate vital signs and drug refills.
• Ability to assist in medical emergencies and office procedures.
• Ability to use computerized patient care systems.
• Knowledge of medical terminology
• Knowledge of lasers.
• Knowledge of surgical instruments.
• Knowledge of operating and maintaining standard surgical medical equipment.
• Interpersonal skills to interact with patients, families, ancillary departments, physicians and co-workers in a courteous and compassionate manner.
• Verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone.
• Skill to accurately perform an EKG.
• Ability to assist in orientation of new staff.
• Ability to order medical and clinical supplies and maintain adequate inventory.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Ability to organize tasks to facilitate smooth work/patient flow.
• Ability to schedule patient for referrals to specialists.
• Ability to be flexible in working both back and front office to facilitate smooth workflow.
• Knowledge and ability to set up and assist physician with any procedures such as, but not limited to audiometry, spirometry, O2 saturation levels, skin tag and mole removals, ear lavage, colposcopies, flexible sigmoidoscopies.
• Ability to perform accurate quality control and patient sample testing for waived tests.
• Knowledge of all safety requirements when handling Biohazardous specimens or contaminated instruments.
• Knowledge of MSDS and emergency treatments.
• Ability to work overtime in cases of emergency.
• Ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Ability to push, pull or carry 30 lbs or more

In this position, you will provide administrative and patient care support to assigned clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74-$39.36/ Hourly

Major duties include but are not limited to: 

• Acting as a liaison for the patients and physicians in the practice.
• Assisting patients in accessing service within the health system.
• Facilitating communication with referring physicians.
• Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect
• Support our sister suit

Required

In this role you will participate in the patient care in the ambulatory setting, recognizing normal and abnormal signs and symptoms and provide support during life threatening emergencies.  You may perform basic administrative, clerical and technical supportive services when conditions regarding supervision, training, specific authorization, and records are met. Work is assigned and reviewed by the office manager or team leader.  You will independently coordinate and prioritize task and protocols established by the department.Be able to work with minimal supervision.

Salary Range $31.24 - $41.22 Hourly 

• A medical assistant diploma or certificate as follows
• Documentation of completing of a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or
• Documentation of national certification for medical assistant issued by CMA, NCCT or AMT or
• Documentation of completing a medical assistant program and demonstrated completion of no less than 10 clock hours of training in administering injections and performing skin tests; 10 hours of training in venipuncture and skin puncture for the purpose of withdrawing blood; at least 10 of each intramuscular, subcutaneous, and intradermal injections and 10 skin tests, and/or at least 10 venipuncture and 10 skin punctures; 10 hours of training in administering medical by inhalation.
• Knowledge of normal and abnormal symptomology and life threatening medical problems.
• Ability to administer CPR.
• Ability to skillfully administer oral, IM and subcutaneous medications.
• Ability to perform venipuncture with skill, adhering to all OSHA PPE safety requirements.
• Ability to obtain accurate vital signs and drug refills.
• Ability to assist in medical emergencies and office procedures.
• Ability to use computerized patient care systems.
• Knowledge of medical terminology
• Knowledge of lasers.
• Knowledge of surgical instruments.
• Knowledge of operating and maintaining standard surgical medical equipment.
• Interpersonal skills to interact with patients, families, ancillary departments, physicians and co-workers in a courteous and compassionate manner.
• Verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone.
• Skill to accurately perform an EKG.
• Ability to assist in orientation of new staff.
• Ability to order medical and clinical supplies and maintain adequate inventory.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Ability to organize tasks to facilitate smooth work/patient flow.
• Ability to schedule patient for referrals to specialists.
• Ability to be flexible in working both back and front office to facilitate smooth workflow.
• Knowledge and ability to set up and assist physician with any procedures such as, but not limited to audiometry, spirometry, O2 saturation levels, skin tag and mole removals, ear lavage, colposcopies, flexible sigmoidoscopies.
• Ability to perform accurate quality control and patient sample testing for waived tests.
• Knowledge of all safety requirements when handling Biohazardous specimens or contaminated instruments.
• Knowledge of MSDS and emergency treatments.
• Ability to work overtime in cases of emergency.
• Ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Ability to push, pull or carry 30 lbs or more

Required:

• Demonstrated basic knowledge of physician office policies and procedures.
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry.  
• Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
• Skill and experience in operating office machines including hospital based computer systems.
• Skill and experience in composing clear and understandable written memos and reports using correct grammar.
• Skill in prioritizing assignments to complete work in a timely and accurate manner. 
• Skill in communicating with patients, families and referring physicians with diplomacy
• Knowledge of basic medical terminology.
• Familiarity with physician office billing procedures
• Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
• Ability to work flexible hours and travel to department clinics, as assigned.

Preferred:

• Knowledge of University’s Electronic Medical Record System 
• Familiarity with physician office billing procedures.
• Fluent in Spanish

In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.

Required