In this role, you will provide direct nursing care, infusion therapy and documentation to patients in the Community Oncology Practice. Major functions include: patient assessment, patient evaluation and preparation and administration of chemotherapeutic agents and other intravenous drugs, patient education and psychosocial support.

Salary range: $70.59/hr - $106.80/hr

Required:

• Knowledge of the Oncology patient population and practice operations.
• Knowledge of all aspects of infusion therapy in an oncology setting.
• Ability to organize, prioritize, and follow through for multiple patient treatments on an ongoing basis.
• Excellent blood withdrawal and IV skills.
• Possession of a BSN/MSN degree.
• Possession of current California RN license.
• Possession of BLS from the American Heart Association or American Red Cross.
• Possession of ONS Chemotherapy/Immunotherapy certification.
• Knowledge and skill in Central line Catheters.
• Minimum of two years of acute care/oncology outpatient experience.
• Experience to accurately screen and triage acute patients.
• Knowledge to recognize abnormal laboratory values and report to Physicians.
• Skill in usage of medical diagnostic equipment, as well as working knowledge of instruments and supplies required to perform necessary blood tests and provide infusion therapy.
• Ability to accept direction from leadership and act promptly.
• Demonstrated ability to establish and maintain cooperative working relationships with patients, peers, physicians and administrators.
• Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion
• Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, clinical setting
• Skill in performing with frequent interruptions an/or distractions including the ability to accept equivocal circumstances and respond to changing priorities and deadlines.
• Ability to maintain equanimity in the face of resistance, indifference, and hostility.
• Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgment.
• Ability to push, pull or carry 30 pounds or more.

Preferred:

• Possession of OCN certification.
• Possession of PICC line certification.
• Working knowledge of the UCLA registration system, appointment scheduling system and order entry system.
• Knowledge and ability to understand, assume responsibilities, and perform duties associated with moderate complexity laboratory testing, including quality control, calibration, proficiency testing, as well as review and approve test results prior to release.

In this role, you will be providing direct support to the physicians and patients for Surgical Oncology- Pancreatic Disease. Major duties include but are not limited to:  acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

$31.88-$45.66

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Skill in prioritizing assignments to complete work in a timely and accurate manner.
• Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to handle high phone call volumes on multiple phone lines.
• Knowledge of EPIC/ CareConnect and other hospital systems.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it’s services and programs.
• Knowledge of hospital computer systems, personal computer systems and the various software products to perform administrative work.
• Demonstrate basic knowledge of cancer diagnosis.
• Familiarity and knowledge of authorization process and managed care programs.

As an Administrative Assistant III, you will be responsible for patients scheduling, surgery scheduling, encountering, and therapeutic and ancillary testing and procedures: obtaining insurance authorizations, answer, screen and respond to incoming calls, prepare all documentation, charts, encountering, and other information needed for physician clinics, schedule patient needed appointments, x-rays, surgery, and tests. Prepare all necessary documents and forward to appropriate departments including insurance authorizations, charge documents and reconciliations and disability and worker compensation forms. Explain charges to patients and assist patients with billing questions, communicated directly with department billing and Physician Support Services. Serve as a liaison between patients, physicians, nursing units and other UCLA departments. Prepare daily, weekly, and monthly reports, as needed. Responsibilities also include providing support in appointment scheduling, pre-registration, patient reception, cash collection, and other related duties. Other duties/tasks, as assigned.

Salary Range: $31.88 - $45.66/hourly

• Answer phones and redirect callers to appropriate area.
• Schedule new and return appointments, ancillary testing and surgeries.
• Prepare all necessary documents and forward to appropriate departments FMLA, Disability, EDD and worker’s compensation forms as needed.
• Verify insurance coverage and obtain authorizations for ancillary tests, and surgeries. Provide daily, weekly, and monthly reports, as requested.
• Document in CareConnect all correspondence from patient and insurance companies.
• Work authorization work ques for assigned Department Unit.
• Explain charges to patients and assist patients with billing questions; communicate directly with PSS, the department billing company.
• Gather charge documents and supporting materials for submission to billing company. 
• Complete charge document reconciliation reports. Provide daily, weekly and monthly reports, as requested.
• Preparation for clinics including chart preparation; encounter all patients utilizing UCLA’s patient management system, updating demographic and insurance data as necessary. 
•  Attend clinic to support physicians, as requested.
• Serve as liaison between patients, physicians, nursing units and other UCLA departments.
• Provide exceptional customer service while interacting with patients, physicians, nursing units, other UCLA departments and referring physicians.
• Allocate patient records, reports, correspondence, and other material to the correct files; establish new files as needed.
• Prepare medical letters for patients as directed by the physician (leave request, return to work, etc..)
• Other duties, as assigned.

In this role, you will serve as the Lead Authorizations Coordinator for FPG/Hematology-Oncology. You will be expected to use in-depth knowledge of Hematology/Oncology standard of care and research authorizations clearance to train all community practice authorization coordinators. You will work closely with the Manager and Supervisor to ensure appropriate initial training is provided to all new hires as well as provide ongoing training to existing staff members. Incumbent will serve as a resource for all authorization coordinators and community practice managers. You will possess knowledge of verifying insurance benefits for requested procedures and medications, confirming and obtaining appropriate authorization for office visits, procedures, and chemotherapy.  In addition to the lead duties, you will be expected to handle the daily tasks of an Authorizations coordination obtaining authorization for and scheduling chemotherapy, injections, and procedures within the office, at UCLA facilities, and at outside facilities. Provide a high level of customer service. Major duties include: train new and existing clinic schedulers in all Hematology/Oncology community practices. verifying insurance benefits for requested procedures and medications, confirming and obtaining appropriate authorization for office visits, procedures, chemotherapy, etc., and special projects as assigned.

Salary range: $35.28/hr - $53.48/hr

Required:

• In-depth working knowledge of insurance authorization and verification process for major medical insurance plans.
• Knowledge of oncology CPT and ICD-10 codes and medical office procedures. Working knowledge of oncology procedures and terminology.
• Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, Outlook, the internet and with an EMR system.
• Typing skills to prepare forms and correspondence with speed and accuracy.
• Possesses strong customer service skills to promote pleasant and effective interactions with patients, staff, and physicians.
• Knowledge of billing and medical office procedures.
• Ability to set priorities and complete assignments in a timely manner under minimal supervision.
• Advanced organizational skills to ensure a workable, efficient workspace and accomplish established objectives.
• Skill in adapting to and implementing frequently changing procedures.
• Working knowledge of third party payor verification terminology to determine benefit eligibility and interpretation of coverage.
• Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, or other sponsoring agencies.
• Skill in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions.
• Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, physicians, peers, and the public.
• Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action.Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally.
• Skill in speaking clearly and using appropriate grammar.
• Ability to work as part of a team, maintaining confidentiality in all assignments, and showing initiative in identifying and solving problems as they occur.

Preferred:

• Knowledge of patient assistance programs.

Play a key leadership role within a world-class health system. Ensure the delivery of exceptional ambulatory-focused pharmacy services. Make the most of your background and abilities. You can do all this and more at UCLA Health.

Reporting to the Pharmacy supervisor - Ambulatory Pharmacy, you will perform various pharmacist functions pertaining to ambulatory pharmacy. Some of these functions include:

• Supporting the Pharmacy Supervisor in ensuring compliance to rules, policies and regulations
• Overseeing support staff
• Performing medication dispensing activities and clinical pharmacy program optimization to deliver outstanding patient care
• Cultivating and modeling a collegial, professional, cooperative relationship with pharmacy staff, medical professionals, support, and administrative staff
• Demonstrating effective, innovative problem-solving
• Adapting to the challenges of a rapidly changing health care environment
• Advancing a patient-centric focus to treat illness with integrity, innovation, and commitment

We’re seeking a strong, independent clinical leader with current California Pharmacy licensure, a PharmD degree and: 

• Strong communication, organizational, prioritizing, and follow-through skills
• Knowledge of clinical, ambulatory, specialty, transitions of care and dispensing workflows
• CSP or equivalent board certification preferred
• Advanced Practice Pharmacist (APh) licensure is desirable
• Basic Life Support (BLS) certificate from the American Red Cross or American Heart Association
• Certification for Pharmacy-Based Immunization Delivery with Applied Practice

The Department of Medicine is seeking a Clinical Research Coordinator to support the successful execution and management of clinical research studies and trials. In this role, you will coordinate research activities throughout the study lifecycle, including study start-up, implementation, ongoing operations, and closeout. Responsibilities include ensuring compliance with study protocols, institutional policies, FDA regulations, and Good Clinical Practice (GCP) guidelines; managing study documentation and timelines; and collaborating with Principal Investigators, research teams, sponsors, and internal partners to support the effective and compliant conduct of clinical research. The ideal candidate will be organized, detail-oriented, and able to prioritize multiple research activities while contributing to high-quality research operations.

Required:

The Department of Medicine is seeking a motivated Staff Research Associate 2 to support innovative research focused on the generation and maintenance of mouse colonies and preclinical models of intestinal inflammation. In this role, you will perform genotyping, manage mouse colonies, assist with laboratory experiments, conduct advanced flow cytometry, and perform in vitro and ex vivo research. You will collaborate closely with research team members and cross-functional partners while contributing to the successful execution of a variety of preclinical research projects.

Hourly range: $32.79-$52.75

Required:

• 2+ years experience working in a research lab setting
• 2+ years experience performing flow cytometry and in vitro cell culture techniques
• Ability to use a personal computer and basic computer applications.  
• Ability to organize and present results in an appropriate format. 
• Ability to maintain complete and accurate records.  
• Ability to work independently after training. 
• Ability to read and understand scientific protocols. 
• Ability to work in an aseptic environment. 
• Ability to pay close attention to detail. 
• Excellent interpersonal and verbal communication skills. 
• Excellent time management skills and ability to prioritize work schedule. 

Preferred:

• B.S. or B.A. in Biology, Biochemistry, Molecular Biology, or comparable field    

Under the direction of the Director of Environmental Health & Safety (EHS), and with guidance from the Hazardous Materials Program Manager, the Safety Specialist supports environmental health and safety programs across UCLA Health System medical centers and clinic locations. This role primarily supports hazardous materials and regulated waste management programs, including monitoring compliance, conducting audits and inspections, analyzing performance metrics, and identifying opportunities for continuous improvement.

The Safety Specialist also supports Fire/Life Safety, Indoor Air Quality, General Safety, Emergency Preparedness, and other Environment of Care programs. Responsibilities include assisting with regulatory compliance, ensuring alignment with Joint Commission standards and applicable federal, state, and local regulations, and advising clinical and operational teams on requirements for hazardous, medical, universal, and solid waste management. The role also helps maintain current Environment of Care policies and promotes a safe, healthy, and secure environment for patients, staff, and visitors.

Required Qualifications

• Bachelor’s degree in Health and Safety, Engineering, Public Health, or a related field, and/or equivalent combination of education and experience.

• Working knowledge of hazardous materials, chemicals, hazardous waste management, and applicable federal and state regulations.

• Knowledge of environmental health and safety (EHS) program development, regulatory compliance, and hospital safety requirements, including applicable laws, regulations, accreditation standards, and Medical Center policies and procedures.

• Experience with occupational safety and injury prevention programs, including Injury and Illness Prevention Programs (IIPP), ergonomics, hazardous materials, fire safety, respiratory protection, and other EHS programs.

• Knowledge of industrial hygiene, environmental health, infection control, laboratory safety, and safe practices related to airborne and bloodborne pathogens, chemical exposures, non-ionizing radiation, and personal protective equipment (PPE).

• Ability to interpret federal and state laws, regulations, hospital safety codes, and applicable Joint Commission standards.

• Advanced verbal, written, and interpersonal communication skills, including the ability to prepare policies, reports, memoranda, and other professional documents.

• Ability to develop and deliver safety training, educational sessions, and presentations on safety policies, procedures, and related issues.

• Ability to establish and maintain effective working relationships with staff, management, administration, external partners, and regulatory agencies.

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access, as well as databases, email, internet applications, and Articulate Storyline 360.

Preferred Qualifications

• One year of experience working with hazardous materials in a healthcare setting.

• HAZWOPER and Department of Transportation (DOT) certifications.

• Certification in health and safety or a related field.

• Safety-related experience in a healthcare setting.

• Advanced knowledge of hazardous waste regulations, Hazardous Materials Business Plans (HMBP), California Environmental Reporting System (CERS), fire codes, and medical waste regulations.

License Requirement

• Must obtain a valid California driver’s license within three months of hire and participate in the DMV Pull Notice Program.

Under the direction of the Director of Emergency Preparedness, you will provide administrative, financial, and project management support for Emergency Preparedness programs across UCLA Health medical centers, the David Geffen School of Medicine, and ambulatory clinics. You will independently prioritize assignments, manage multiple workflows, and ensure projects and tasks are completed accurately and timely. The position requires strong organization, attention to detail, sound judgment, and effective communication with individuals at all levels.

Responsibilities

• Provide administrative and project support to the Director and Emergency Preparedness team, including calendar management, meeting coordination, travel arrangements, correspondence, presentations, and reports.

• Coordinate committees, meetings, training sessions, conference rooms, catering, materials, minutes, and department communications.

• Maintain databases, records, inventories, emergency preparedness plans, and regulatory documentation.

• Serve as a department liaison with Information Services and Solutions (ISS) and assist with computer and technology-related issues.

• Respond to inquiries and serve as a resource regarding Emergency Preparedness operations, policies, training, and programs.

• Prepare budget and financial reports; support procurement, reimbursements, accounts payable, recharges, contracts, grants, and budget projections.

• Compile and analyze data from databases and operational dashboards to support reporting and compliance requirements.

• Manage disaster preparedness resources, including disaster kits, inventory, procurement, distribution, and routine replenishment.

• Coordinate updates to department disaster plans and maintain tracking systems to monitor completion and compliance.

• Lead and participate in rounding and customer service initiatives to identify operational improvements.

• Identify opportunities to improve processes and develop solutions that support efficient workflows.

• Independently manage special projects and other assignments as directed by the Director.

• Maintain effective working relationships and communicate clearly and diplomatically with staff, leadership, and other stakeholders.

• Perform other duties as assigned.

• High school diploma and/or equivalent combination of education and experience.

• 2+ years of experience in project management or administrative project support.

• 2+ years of experience providing excellent customer service.

• 2+ years of experience analyzing data and preparing administrative reports.

• 2+ years of experience preparing and managing budgets with multiple funding sources.

Preferred Qualifications:

• Associate’s or bachelor’s degree.

• Experience with grant management.

• Experience working in a healthcare setting, emergency management, or disaster planning.

In this position, you will perform duties as a Central Service Technician (CST), supporting the distribution and management of medical supplies and equipment throughout the UCLA Health System. This role supports patient care by ensuring clinical teams have timely access to the supplies and equipment needed to safely and efficiently perform procedures. Work assignments are prioritized based on departmental goals, operational needs, and the demands of high-volume procedural areas.

The CST is responsible for accurate and efficient inventory management across assigned locations, including perioperative services and ambulatory care areas. Responsibilities include ordering supplies to replenish inventory, monitoring utilization and inventory turns, adjusting par levels based on clinical demand, and maintaining appropriate stock levels while minimizing shortages and overstock.

Additional duties include receiving, verifying, and distributing supplies and equipment; reconciling packing slips; identifying discrepancies; documenting received goods; and safely transporting supplies weighing up to 50 pounds to designated areas.

This position requires working efficiently and accurately in fast-paced procedural environments while supporting time-sensitive surgical and procedural workflows. Responsibilities include restocking and organizing supply areas, managing assigned module supply carts, maintaining barcode labels for scanning and inventory accuracy, and following up on vendor direct shipments to ensure timely availability of critical supplies.

The CST works closely with clinical staff, supply chain personnel, and vendors to maintain supply readiness across multiple procedural areas. Success in this role requires strong organization, attention to detail, efficiency, and a commitment to supporting uninterrupted patient care operations.

Pay rate: $27.91 hourly

Preferred Qualifications:

Previous experience working in a fast-paced healthcare environment is preferred

In this position, you will perform duties as a Central Service Technician (CST), supporting the distribution and management of medical supplies and equipment throughout the UCLA Health System. This role supports patient care by ensuring clinical teams have timely access to the supplies and equipment needed to safely and efficiently perform procedures. Work assignments are prioritized based on departmental goals, operational needs, and the demands of high-volume procedural areas.

The CST is responsible for accurate and efficient inventory management across assigned locations, including perioperative services and ambulatory care areas. Responsibilities include ordering supplies to replenish inventory, monitoring utilization and inventory turns, adjusting par levels based on clinical demand, and maintaining appropriate stock levels while minimizing shortages and overstock.

Additional duties include receiving, verifying, and distributing supplies and equipment; reconciling packing slips; identifying discrepancies; documenting received goods; and safely transporting supplies weighing up to 50 pounds to designated areas.

This position requires working efficiently and accurately in fast-paced procedural environments while supporting time-sensitive surgical and procedural workflows. Responsibilities include restocking and organizing supply areas, managing assigned module supply carts, maintaining barcode labels for scanning and inventory accuracy, and following up on vendor direct shipments to ensure timely availability of critical supplies.

The CST works closely with clinical staff, supply chain personnel, and vendors to maintain supply readiness across multiple procedural areas. Success in this role requires strong organization, attention to detail, efficiency, and a commitment to supporting uninterrupted patient care operations.

• Strictly obeys the healthcare regulations for infection control.

• Provides resources information regarding proper sterilization techniques, product information, equipment operation etc. to fellow staff and other healthcare team members, serving as a resource for people needing direction as required.

• Consistently demonstrates a high degree of accuracy and attention to detail.

• Actively participates in Quality Management and PIE programs.

• Consistently adheres to Materials Management / Receiving and UCLA Policies and procedures.

• Attends all in-services/workshops as requested. Assists in the orientation and skill development of new staff members. Attends and participates in required fire, safety, disaster, body mechanics, etc classes and/or drills.

• Always ensures a safe, clean working environment for self and co-workers. Monitors and reports unsafe acts or conditions and assists with resolutions.

• Consistently maintains good guest relations interdepartmentally, intra-departmentally, using English language in both written and verbal format. Demonstrates good telephone etiquette. Is sensitive to co-workers, patients, and family members, in a courteous and respectful manner.

• Maintains a positive attitude and behavior: efficient with time utilization/productive, strives to be a team member, prompt attitude, adapts to change in workload, adapts to variable rotating shifts, conducts personal business on break or lunch time.

• Always responds to the needs of all areas. If unable to meet the needs, keeps the area informed and offers alternatives

• Ability to push, pull up to 100 pounds and lift up to 50 pounds.

• Will actively assist in meeting the needs of the department

Preferred Qualifications:
Previous experience working in a fast-paced surgical or procedural environment is highly preferred. Experience with surgical case picking, including accurately identifying, gathering, and preparing supplies for scheduled surgical procedures, is also highly preferred.

The Central Service Technician must be a highly motivated and detail-oriented individual who thrives in a fast-paced healthcare environment supporting high-volume procedural areas. The ideal candidate demonstrates strong organizational and time management skills, with the ability to prioritize tasks efficiently while responding to frequent supply requests and operational demands.

Strong English verbal and written communication skills are required to effectively interact with clinical staff, supervisors, and supply chain teams. The ability to work both independently and collaboratively in a team environment is essential. Candidates must be disciplined, dependable, and able to meet operational deadlines with minimal supervision.

The technician must be comfortable entering and maintaining accurate data in inventory management systems and completing administrative tasks in a timely manner. Attention to detail is critical to ensure accuracy in inventory tracking, par management activities, and supply distribution.

Flexibility to adapt to changing workloads, assignments, and schedules—including weekend coverage—is required. Employees must comply with all UCLA Health policies, infection control practices, and safety requirements, maintain a clean and safe work environment, and stay current with required HR training and competency requirements.

The position also requires a commitment to quality improvement initiatives and adherence to Materials Management and UCLA Health policies to ensure efficient supply support for patient care operations.

The Senior Grant and Fund Manager provides advanced research administration support within the Department of Radiological Sciences, overseeing complex extramural funding portfolios and ensuring seamless, compliant management of all contract and grant activities.

Key Responsibilities:

• Provides comprehensive pre‑ and post‑award support to Principal Investigators for extramurally funded research projects.
  
• Manages complex, multi‑million‑dollar portfolios including federal, state, private, and industry‑sponsored awards.
  
• Leads the preparation, review, and submission of grant proposals in accordance with UC and sponsor policies.
  
• Oversees award administration, including budget development, financial monitoring, projections, and reconciliation.
  
• Ensures compliance with UC, federal, state, and sponsor regulations, policies, and reporting requirements.
  
• Serves as a primary resource to faculty and staff on grant administration, funding strategy, and policy interpretation.
  
• Maintains high‑quality service, accuracy, and timeliness across all contract and grant activities.
  

Salary: $6,203.75 - $12,705 monthly 

Under the supervision and direction of the Sustainability Programs Manager, coordinate and develop the strategies and implementation of UCLA Health’s energy and water management and reduction activities and related policies and proposals. Research and leverage utility energy efficiency rebate and incentive programs to ensure UCLA Health seeks all financial opportunities and lowers utility usage and costs through efficiency programs. These efforts include identification of projects, administration and submittal of all utility incentive applications, leadership and technical advisement through project delivery and preparation as-needed, analysis of measurement and verifications data along with final utility close out paperwork.

This position is the first point of contact for UCLA Health staff utility conservation and data requests in support of multiple organization-wide energy and water reduction and climate change initiatives, including annual certification of greenhouse gas emissions. Automates data collection and record keeping procedures for utilities management purposes. Establish and maintain an effective communication strategy; develop and coordinate inter-relationships with other departments and outside agencies. Establish goals and metrics for measuring utility strategies and conservation practices. Provide supervisory oversight of utility conservation initiatives.  

Human health is inextricably connected to the health of the planet. UCLA Health recognizes the importance of environmental health, social equity, and economic vitality. Our Sustainability team advances our commitment to address our environmental footprint and understands the necessity of incorporating sustainable practices in our operations.

Salary Range: $119,700.00-$272,700.00 Annually

As the Academic Personnel (AP) Supervisor, you will oversee and coordinate all academic personnel functions for the Department of Neurology while directly supervising professional staff. Responsibilities include academic recruitment, appointments, advancements, separations, dossier management, leave administration, benefits, employee relations, payroll, and personnel administration, as well as coordinating credentialing, privileging, visa sponsorships, and special licensing programs.

Serving as the department’s subject matter expert and advisor, you will interpret and apply academic personnel policies, provide guidance to faculty and leadership, ensure compliance with UC, UCLA, DGSOM, and departmental requirements, and independently resolve complex personnel matters while supporting departmental goals and operational excellence.

Annual Salary Range: $98,200.00 - $214,600.00

The annual target salary for this position is $98,200.00

Required:

• Bachelor’s Degree and/or equivalent combination of education and experience.
• 3 years minimum supervisory experience
• 4-6 years of subject matter expertise for Academic Personnel
• Thorough knowledge of UC-wide Academic Personnel Policies (APM) and bargaining union contracts, and the procedures and practices that govern academic personnel administration.
• Thorough knowledge of Compensation Plan bylaws, including Outside Professional Activities, and the procedures and practices that govern these.
• Demonstrated ability to supervise, train, evaluate, and recruit staff.
• Demonstrated analytical skills to conduct analysis, develop recommendations, and resolve issues.
• Demonstrated ability to effectively prioritize work and manage divergent needs.
• Demonstrated ability to work independently and complete projects within specified deadlines.
• Adept in handling sensitive information and/or situations and maintaining strict confidentiality.
• Adept in meeting deadlines despite frequent interruptions.
• Adept in composing business, personnel, and/or payroll correspondence.
• Excellent oral and written communication skills to effectively relay and obtain information, explain policies and procedures, and establish and maintain cooperative working relationships with diverse audiences, including faculty, staff, and students.
• Demonstrated ability to work collaboratively with staff, managers, and colleagues within and outside DGSOM.
• Thorough knowledge of benefits and retirement programs, preferably in a university environment; ability to interpret and communicate complex benefits information to employees at all levels.
• Demonstrated ability to communicate medical, policy, and administrative information in English

As the Academic Personnel (AP) Analyst 3, you will serve as the department’s subject matter expert for academic personnel matters, managing faculty recruitment, appointments, advancements, separations, dossier preparation, leave administration, benefits, payroll, and employee relations.

You will advise faculty and leadership on academic personnel policies, ensure compliance with university and departmental guidelines, and coordinate credentialing, privileging, visa sponsorships, and special licensing programs. This role requires strong analytical skills, sound judgment, and the ability to independently resolve personnel and payroll issues while providing strategic guidance to support departmental goals.

Annual Salary Range: $80,700.00 - $168,500.00

This position has a target salary of $80,700.00

• Team building Skills to include prior supervisory experience
• Working knowledge of medical insurance plans and types of coverage provided
• Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
• Knowledge of Medical Terminology
• Ability to maintain Charge Worklist in CareConnect
• Ability to maintain Charge Document Reconciliation Process
• Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
• Skill in prioritizing assignments and managing multiple tasks.
• Ability to work effectively as a member of a team in order to provide effective patient care.
• Skill in monitoring complex clinician appointment schedules.
• Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
• Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.
• Skill in speaking clearly and distinctly in person and over the telephone, using appropriate grammar and vocabulary in order to share information, effectively communicate, share and obtain information with persons from diverse social, economic and cultural backgrounds.
• Ability to triage patient issues to achieve resolution.
• Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting.
• Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines.
• Typing ability to prepare forms, manuscripts and correspondence with speed and accuracy.
• Skill in operating a computer including word processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system.
• Ability to maintain equanimity in the face of resistance, indifference and hostility.
• Skill in working independently and following through on assignments with minimal direction and in setting priorities which accurately reflect the relative importance of assignments.
• Ability to accept directions from supervisors and act promptly.

Preferred:

• Spanish speaking skills

There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.

As a Patient Service Representative for our Ventura Primary Care Clinic, you will have the opportunity to provide direct support to the physicians and patients for assigned primary and/or specialty care. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect

At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Pay Range: $31.88 - $45.66

Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

In this role, you will serve as a liaison between business stakeholders and Application/IT teams, translating business needs into requirements and supporting system solutions for encounter data operations.

You will:

• Gather and document business and functional requirements, process flows, business cases, system specifications, test cases, and other SDLC materials.

• Analyze data, business processes, electronic transactions, and file exchanges to identify system gaps and opportunities to improve processes.

• Coordinate testing with trading partners and certification authorities.

• Support the design, development, testing, and implementation of software and Tapestry ISS enhancements.

• Develop and maintain interface documentation, policies, and procedures.

• Investigate operational issues and variances, prepare stakeholder reports, and present findings and recommendations to leadership.

• Support internal and external audits, quality control, regulatory requirements, and operational standards.

Salary Range: $82,434 - $171,779/annually

Note: This posted position is 1 of 2 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions. 

We’re seeking a self-motivated and results-driven individual with:

• Bachelor’s degree in business, information systems, healthcare, or a related field required 

• 5 or more years of experience managing enrollment, claims, or encounters in a Medicare or managed care environment required

• 5 or more years of experience with CMS processes required

• Computer proficiency with Microsoft Office, SQL, and data visualization tools

• Knowledge of encounter regulatory reporting and compliance requirements

• Experience managing vendors to contractual requirements

• Ability to research and resolve encounter issues

• Understanding of the healthcare model, capitation, and other managed care IPA and provider reimbursement methodologies

• Knowledge of physician/facility billing practices, CPT coding initiatives, ICD-10 coding standards, and revenue and HCPCS coding

• Strong leadership, interpersonal, analytical, problem-solving, and prioritizing skills

• Excellent oral and written communication skills

• Ability to develop, implement, and evaluate methods and systems to improve efficiency

• Ability to work well independently as well as part of a team

The Program Coordinator plays a key role in supporting the successful delivery of educational programs and initiatives. Partnering closely with faculty and program leadership, the incumbent helps manage program operations, finances, and learner support services to create an engaging and effective educational experience.

Key Responsibilities:

• Coordinate and support the day‑to‑day operations of educational programs and initiatives.
  
• Assist with program planning, implementation, promotion, and evaluation to ensure achievement of educational goals.
  
• Support learners through curriculum coordination, scheduling, assessments, evaluations, and educational activities.
  
• Monitor program operations to ensure compliance with institutional and accreditation requirements.
  
• Collaborate with faculty, staff, and stakeholders to enhance program quality and participant experience.
  
• Manage administrative, operational, and financial activities related to the program.
  

This role offers an opportunity to contribute to impactful educational programs while working in a collaborative, mission‑driven environment dedicated to learner success.

Salary: $35.50 - $53.80 hourly

Required:

• Bachelors Degree and/or equivalent combination of education and experience
  
• High degree of initiative and independent judgement
  
• Excellent organizational and analytical skills; demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to prioritize short and competing deadlines.
• Demonstrated interpersonal skills and ability to interact collegially with faculty, staff, learners and outside contacts to carry out the mission of the educational program(s) or initiative(s)
• Proficient with Microsoft Office programs and web based applications.
  
• Presents and expresses ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written. Actively listens to what others are saying to achieve understanding. Shares information with others and facilitates the open exchange of ideas and information.
• Manages confidential information discreetly and responsibly
  
• Open to change and new information; adapts behavior and work processes in response to new information, changing conditions, or unexpected obstacles. Acclimates quickly to new situations warranting attention and resolution.
• Demonstrated commitment to knowledge development/professional development
• Demonstrated ability to communicate medical, policy and administrative information