Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

SUMMARY: The Registered Nurse is accountable for the management of patient care during a designated timeframe. The responsibilities include coordination and evaluation of care, teaching and delegation of patient activities to the other health care team members via therapeutic use of self, the nursing process, and the environment.

REQUIRED EDUCATION / LICENSURE

• Requires current Michigan Nursing License
• Graduation from accredited nursing program
• BSN degree preferred or must agree in writing to obtain a BSN within five years

EXPERIENCE

• Previous Pre-Op/PACU experience
• Critical Care experience strongly preferred

ABOUT TRINITY HEALTH OAKLAND HOSPITAL

Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

The Livonia Medical Center, a collaboration between IHA and Trinity Health Michigan, is located on the campus of Schoolcraft College. A facility designed to promote health and healing, this outpatient health center offers primary and specialty care physician services, urgent care, surgery center, clinical lab, radiology and physical rehabilitation services.

SUMMARY: The Registered Nurse is accountable for the management of patient care during a designated timeframe. The responsibilities include coordination and evaluation of care, teaching and delegation of patient activities to the other health care team members via therapeutic use of self, the nursing process, and the environment.

REQUIREMENTS:
 

Associates degree in Nursing required.

BSN degree preferred or must agree in writing to obtain a BSN within five years. 

Current RN licensure in the State of Michigan required.

BLS required. 

1+ years of RN experience in OR/Ambulatory Surgery strongly preferred.

Must be computer proficient and have excellent customer service skills.

BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY

• Competitive compensation
• Opportunity for growth and advancement throughout Trinity Health
• DailyPay – Choose to get paid every day! Learn more by visiting www.dailypay.com  
• Free parking in proximity to your workplace.

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health System.

ABOUT TRINITY HEALTH LIVONIA HOSPITAL

We are a member of Trinity Health, a leading Catholic health care system based in Livonia, Michigan. Trinity Health operates in 22 states, employs about 133,000 colleagues and returns almost $1.1 billion to its communities annually in the form of charity care and other community benefit programs.

Click Here to learn more about Trinity Health.

Join Our Team | Trinity Health Michigan

Learn how to join our team at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.
• Oversees daily work queues.
• Serves and Collections Advocate.
• Handles moderate billing issues with patients.

General Requirements:

• EDUCATION:  High School Diploma or GED.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Referral Coordinator

Remarkable Between Patient Care!

Trinity Health IHA Medical Group is seeking a customer-focused Referral Coordinator to serve as a key connection between patients and their healthcare team. In this role, you'll provide exceptional service by handling all aspects of the referral process, including authorizations and follow-up. 

What You'll Do:

• Contact insurance companies and obtains authorization for specific plans.
• Educate patients and staff with pertinent referral and insurance information.
• Obtains urgent authorizations same day and next day.
• Schedule, confirm, and coordinate patient appointments.
• Answer questions, route calls appropriately, and relay messages to clinical staff.
• Verify patient registration and insurance information.
• Support referrals, authorizations, and patient outreach activities.
• Maintain accurate documentation and patient records.
• Test tracks the referrals until fulfilled by the patient.

General Requirements:

• EDUCATION:  High School Diploma
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE:   Minimum 2 years’ experience with insurance referrals, prior authorization or other relevant medical office experience. 

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for professional growth and career advancement.
• Supportive, collaborative team environment.
• Meaningful work helping patients navigate their healthcare journey.
• A mission-driven organization dedicated to serving communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION:  High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.  Serves as point person for Reception team.

What You'll Do:

• Handles complex billing issues.
• Creates and administers Reception schedules.
• Trains new Reception employees.
• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.
• Oversees daily work queues.
• Serves and Collections Advocate.
• Handles moderate billing issues with patients.

General Requirements:

• EDUCATION:  High School Diploma or GED.  Successful completion of Billing 101.  Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
• CREDENTIALS/LICENSURE:  None
• MINIMUM EXPERIENCE:  1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Purpose:

The Surgical Technician, under the direction of a Registered Nurse, will provide patient care in an atmosphere sensitive to each person’s physical, emotional, social, and spiritual needs. Under the RN’s direction, sets up, and maintains the surgical field and assists the surgeon during operative procedures.

What you will do:

• Assists in meeting goals and initiatives for surgery department; such as, but not limited to room turnover and first-case on-time starts.

• Assists in training/orientation of associates as directed by the Clinical Educator.

• Maintains a safe environment for the patient.

• Maintains sterile techniques.

Minimum Qualifications:

• Education: Graduate of a surgical technology program, holds a certificate of surgical technology through the NBSTSA, NCCT or graduate of a school of practical nursing.

• Licensure / Certification: If a graduate of a school of practical nursing, current license in good standing to practice as a practical nurse in the State of Ohio.

• BLS healthcare provider training required.

Position Highlights and Benefits:

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

• Retirement savings account with employer match starting on day one. 

• Generous paid time off programs.

• Employee recognition programs.

• Tuition/professional development reimbursement starting on day one.

• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.

• Relocation assistance (geographic and position restrictions apply). 

• Employee Referral Rewards program.

• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Legal Info (auto-populated in posting):

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Sign On Bonus Offered Up to $20,000.00

What you will Do:

Assess, plan, implement and evaluate care of patients.

Supervises and coordinates care provided by LPNs and PCAs.

Facilitates communication with physicians, families and other team members.

Hours/Schedule:

36 hours per week (Night Shift: 7 PM - 7 AM)

Minimum Qualifications:

Current IA RN license

BSN preferred

No previous experience required

Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Occupational Therapist – Pediatrics Outpatient

Make a meaningful impact in a collaborative, patient-centered environment. As an Inpatient Occupational Therapist, you’ll be a key contributor to a multidisciplinary team, helping patients regain independence and improve their quality of life. From evaluation to discharge planning, your expertise will support recovery and enhance the hospital experience.

What You’ll Do

• Evaluate patients and develop individualized treatment plans based on clinical findings and patient goals.
• Deliver skilled therapeutic interventions to promote functional independence.
• Collaborate with physicians, nurses, and fellow therapists to ensure coordinated care.
• Educate patients and families on therapy goals, progress, and home programs.
• Accurately document evaluations, treatment sessions, and discharge summaries.
• Participate in interdisciplinary team meetings and hospital initiatives.
• Promote a culture of safety, quality, and continuous improvement.

What We’re Looking For

• Bachelor’s degree (minimum) in Occupational Therapy from an accredited academic program

• Certified Occupational Therapist in the State of Indiana
• Current CPR certification
• Previous clinical experience preferred
• New graduates welcome

Skills:

• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, team-oriented environment
• Commitment to patient-centered care and professional development

What We Offer to Occupational Therapists

• Day-one benefits (Medical, Dental, Vision, PTO, Life, STD/LTD)
• Daily Pay
• Retirement savings with employer match
• Generous PTO + 7 paid holidays
• Referral bonuses
• Tuition reimbursement
• Cutting-edge equipment
• Supportive team vibes

Why Saint Joseph Health System?

At Saint Joseph Health System, our values guide every decision we make—even when those decisions are complex or challenging. We honor our mission to care for every man, woman, and child by investing in technology, people, and capabilities that set the standard for quality care.

Our system includes:

• 254-bed acute-care hospital at the Mishawaka Medical Center
• 58-bed acute-care hospital at the Plymouth Medical Center
• More than 85 providers in the Saint Joseph Physician Network

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.  

If you are an OCCUPATIONAL THERAPIST who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong! 

Mon - Fri 8 - 4:30 pm; Weekends every 4-5 weeks, 2 holidays/weekend per year

What you’ll do: 

• Evaluates patients, plans and implements an effective Occupational Therapy program based upon assessment, clinical judgement, and psychological sensitivity for inpatients and/or outpatients with diverse diagnoses. Provides patient education, consultation and discharge planning, supervises and delegates patient care to Certified Occupational Therapist Assistants, Rehab Technicians and Occupational Therapy Students. Contributes to the growth of Occupational Therapy services by assisting with the development of new programs and educating others about occupational therapy.​

We offer our Occupational Therapists: 

• Benefits from Day One 
• DailyPay! Work today, Get paid today 
• Competitive Shift Differentials 
• Tuition Reimbursement 
• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center) 
• Childcare Employee Discount at Gottlieb’s Child Development Center 
• Referral Rewards 
• Strong Team Culture 
• Career Growth Opportunities 

What you’ll need for this job: 

• Masters Degree;  Occupational Therapy
• 1-3 years of job related experience preferred; new grads welcome! 
• Basic Life Support (CPR)
• IL licensure as an Occupational Therapist

Compensation:

Pay Range: $32.90-57.06

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Benefits:

Click or copy URL to your browser  

www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Purpose:

The Clinic Patient Care Technician (PCT) provides essential support to physicians, advanced practice providers, and nursing staff by performing delegated clinical and administrative tasks that facilitate patient care and clinic operations. Under direct supervision, the PCT assists with rooming patients, obtaining vital signs, collecting basic health data, performing point-of-care testing, and supporting minor procedures. Additionally, the PCT contributes to a safe and organized environment by maintaining exam rooms, managing supplies, and ensuring proper documentation within the electronic health record. This role is integral to enhancing patient flow, experience, and quality of care in alignment with the clinic’s mission, values, and standards of excellence.

What you will do:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  
• Rooms patients, collects and documents vital signs, chief complaint, pain level, allergies, fall risk, and basic health history under provider supervision. Assists with general office duties including registration, scheduling, referrals, copying, filing, and records retrieval. 
• Opens clinical notes and prepares exam rooms with necessary supplies and equipment. 
• Assists providers with minor procedures and patient care tasks appropriate to age and condition. 
• Demonstrates ability to recognize urgent/emergency needs and initiate appropriate emergency procedures. Observes and reports changes in patient condition, behavior, or status to the provider or nurse. 
• Collects and processes basic lab tests (e.g., EKG, glucometer) following proper aseptic techniques. Performs laboratory functions according to collection, processing, and documentation policies. Retrieves lab results, radiology reports, and medical records for provider review. 
• Completes and submits charge tickets in the electronic health record; identifies billable supplies and services and obtains required documentation (e.g., ABN). 
• Schedules patient appointments, lab/diagnostic tests, and referrals; reviews test prep instructions with patients and refers to RN or provider for further education. 

Hours/Schedule:

• Full Time/Days starting at 7:45 AM with a half day off that is variable depending on provider/patient schedule. Shifts will be split between Clear Lake and Sheffield Clinics.

Minimum Qualifications:

• Must be comfortable operating in a collaborative, shared leadership environment. 
• Must be at least 16 years of age. 
• High school diploma or GED. 

Completion of one of the following: 

• MercyOne Patient Care Tech training program 
• 75-hour or 120-hour Certified Nursing Assistant (CNA) program 
• 136-hour certified Emergency Medical Technician (EMT) program 
• Accredited Medical Assistant program 
• Accredited Radiography Technology program (for limited radiography) with valid State of Iowa Limited Radiographer Certification 
• Currently enrolled in an RN program. Successful completion of first semester of RN program. 

Additionally:

• Basic Life Support (BLS) for Healthcare Providers (AHA or Red Cross, live class only), obtained within 60 days of hire and maintained. 
• Proof of completion of Mandatory Reporter training (Child and Dependent Adult Abuse) within 6 months of hire, renewed every 5 years 
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 
• Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Evening Shift

Description:

Position Purpose:

Provides a clean and safe environment for staff, visitors, and patients within the hospital. Enhances the appearance of the facility by maintaining a consistent floor care program.

What you will Do:

-Disinfect patient treatment, invasive care areas, staff and visitor areas to maximize infection prevention, enhance patient safety, ensure EOC compliance and enhance the visual appeal of assigned areas in accordance with established policies and procedures.

-Perform collection, storage, and disposal of general medical, biohazard, pharmaceutical, chemotherapy, sharps, and soiled linen products from patient treatment areas in accordance with established policies and procedures.

-Clean remodeled or newly constructed areas and ensure they are ready for occupancy.

-Perform project work to include cubicle curtain changes, construction cleanup, floor refinishing, carpet cleaning, wall washing, refrigerator cleaning, and other projects as assigned.

-Prepare patient rooms, exam rooms and patient support areas for new patients including disinfection, bed making, floor care, and supplies replenishment in accordance with established policies and procedures.

-Interact verbally with patients and visitors to provide directions, hospital information, guest room services and general hospitality.

Hours/Schedule:

Varied, evengings

Minimum Qualifications:

Education:

1. High school diploma or equivalent preferred

Special Skills, Competencies, and Aptitudes

1. Maintain confidentiality in matters relating to patient, visitor, and other staff.

2. Convey an attitude of acceptance, sensitivity, and caring to patient, visitor, and staff.

3. Maintain professional relationships and convey relevant information to other members of the health care team within facility.

4. Initiate communication with peers about priorities for tasks to be done.

5. Must be able to follow written and verbal instructions and communicate by telephone in English.

6. Basic computer skills required: e-mail (communicate – send and receive), mandatory education (e-learning), review schedules, policies and procedures, employee engagement surveys, etc.

7. Must be able to maintain knowledge of chemicals used for cleaning and disinfecting (on-the-job training provided).

8. Demonstrates compliance with hospital and department safety policies and procedures.

9. With use of personal protective equipment, must be able to work around blood borne pathogens; blood and body fluids.

10. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

11. Ability to be self-motivated preferred.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Every day you’ll discover new friends you probably wouldn’t meet on Instagram and experience an adventure you won’t be able to fit in a Snapchat story. Join us at Trinity Health Senior Communities, you’ll be inspired by our residents and their stories. Together, we’ll honor the generation that came before us. 

Maryhaven is seeking  a Cook for its community in Southgate, MI. Maryhaven is a member of Trinity Health Senior Communities (THSC), one of the nation’s largest, multi-institutional Catholic health care delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay at our communities to our colleague-centric culture, you’ll find an environment that fosters a diversity of careers options, and promotes career growth within the greater Trinity network. 

What Perks and Benefits Can You Look Forward to?

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually! 
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! 
• Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network. 
• Great hours, no late nights, every other weekend off 

• Fast response interview times and job offers!

Cooks

The Cook prepares food in accordance with current applicable federal, state and local standards, guidelines and regulations, with our established policies and procedures, and as may be directed by your supervisor to assure quality food service is provided at all times. 

• Reviews menus prior to preparation of food. 

• Performs administrative requirements such as completing necessary forms, reports, etc., and submits to the Manager. 
• Ensures that menus are maintained and filed in accordance with established policies and procedures. 
• Coordinate services with other departments as necessary. 
• Assists in serving meals as necessary and on a timely basis. Ensure that all procedures are followed in accordance with established policies. 
• Assist in standardizing the methods in which work will be accomplished. 

• Assumes the authority, responsibility and accountability of Cook. 
• Assists in establishing food service production line, etc., to assure that meals are prepared on time. 

Minimum Qualifications: 

• High School Diploma or equivalent. 
• Must be available to work nights and every other weekend
• Must be able to cook a variety of foods in large quantities. 

• Must be knowledgeable of dietary procedures. 
• Must possess leadership ability and willingness to work harmoniously with other personnel. 
• Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of dietary service areas; must perform regular inspections of dietary service areas for sanitation, order, safety and proper performance of assigned duties. 
• Previous experience working in long-term care or with the geriatric population preferred. 

Trinity Health's Commitment to Diversity and Inclusion 
 
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. 
 
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Purpose

Ensures the safe and effective use of pharmaceuticals through their proper storage, handling, evaluation, preparation, compounding, labeling, dispensing, and administration, in conjunction with state and federal regulations and departmental policies. Maintains proper records. Follows department guidelines with regard to clinical interventions and provides drug information as required and /or requested.

What you will do

• Prepare, dispense, and supervise the preparation of all medications and IVs for patient use in the hospital 
• Advise other health care professionals on drug interactions, incompatibilities, side effects, and proper administration of medications
• Supervise non-pharmacist personnel by assigning duties, checking all orders, maintaining efficient workflow, and checking IVs and other medications prepared by technicians
• Assess need for non-formulary items ordered according to department policy, and initiates contact with prescribing physician for substitute.
• Verify physicians’ orders for proper dose, regimen, allergies, potential drug-drug interactions/incompatibilities, adverse drug reactions and monitor lab data on all patients before dispensing medication
• Verify all narcotic orders are received, maintain perpetual inventory log, perform weekly C-II inventory and monthly controlled drug inventory and ensure all forms are completed and filed appropriately
• Will cover at all THOFNE hospitals

Minimum Qualifications

• BS Pharmacy degree, Pharm D preferred
• CT Pharmacist license
• Hospital experience preferred

​

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $48.45 - $77.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits

• Per Diem

​

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment.   We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Evening Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Join the MercyOne Genesis Family! We are looking to hire an MRI Technologist I!

As an MRI Technologist I at MercyOne Genesis, you will, under limited supervision, perform magnetic resonance exams and procedures under the medical direction of the radiologist in a highly technical and professional manner.

Jumpstart available! Earn monthly financial support while you finish your last semester of school. MercyOne will reimburse your board and licensure fees. Once you have your licensure, start your career with MercyOne (retention requirement based on position).

Schedule:

• 36 hours a week
• 1:00 pm - 9:00 pm
• Rotating Weekends
• Rotating Holidays
• Rotating On Call

General Requirements:

• Successful completion of an accredited two-year Imaging Technology program (ARRT) or ARMRIT certified
• Previous MR experience preferred
• MR credential (ARRT or AMRIT) preferred
• Maintains active registry status
• Completion of the Iowa Department of Health and Human Services (HHS) Mandatory Reporter training specific to the population served within three (3) months of hire
• Maintains Basic Life Support qualification

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Evening Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Join the MercyOne Genesis Family! We are looking to hire an MRI Technologist I!

As an MRI Technologist I at MercyOne Genesis, you will, under limited supervision, perform magnetic resonance exams and procedures under the medical direction of the radiologist in a highly technical and professional manner.

Jumpstart available! Earn monthly financial support while you finish your last semester of school. MercyOne will reimburse your board and licensure fees. Once you have your licensure, start your career with MercyOne (retention requirement based on position).

Schedule:

• 36 hours a week
• 1:00 pm - 9:00 pm
• Rotating Weekends
• Rotating Holidays
• Rotating On Call

General Requirements:

• Successful completion of an accredited two-year Imaging Technology program (ARRT) or ARMRIT certified
• Previous MR experience preferred
• MR credential (ARRT or AMRIT) preferred
• Maintains active registry status
• Completion of the Iowa Department of Health and Human Services (HHS) Mandatory Reporter training specific to the population served within three (3) months of hire
• Maintains Basic Life Support qualification

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Position Purpose:

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

What you will Do:

• Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor.
• Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc).
• Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt.
• Obtains signed physician orders for all tests and procedures from physicians/offices.
• Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient's valuables, securing appropriate authorizations, if needed.

Hours/Schedule:

• PRN - on call/as needed.

Minimum Qualifications:

• High school diploma or equivalent.
• Hospital registration or insurance verification experience upon hire preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Purpose 

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus. 

Note: “patients” refers to patients, clients, residents, participants, customers, members  

Essential Functions   

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. 

Leadership 

• Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals. 

• Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations 

Direction & Growth 

• Providing advice, guidance & leadership to service area, functional area, RHM & Regions. 

• Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice 

• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend 

Strategic Support & Accountability 

• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives 

• Responsible for supporting regional efforts to comply with functional area priorities 

• Accountable for the selection, evaluation & overall success of the functional leadership teams 

• Organization-wide focal point for establishing functional strategies & governance over financials & staffing 

• Accountable for communication between service area, functional area, RHM & Regions leader 

Operational Delivery 

• Responsible for measuring & reporting KPIs/metrics & value delivery 

• Providing advice, guidance & leadership for the colleague life cycle 

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 

Functional Role (not inclusive of titles or advancement career progression) 

Manager, Regional, Colleague & Labor Relations  

Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM).  In partnership with Colleague & Labor Relations leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategy Priorities to realize a person-centered, mission-focused colleague culture.  Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities.  Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.  

• Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries 

• Management of CLR team members & daily work  

• Partners with Ministry HRBPs & CHROs on Ministry initiatives  

• Triage & assignment of compliance cases 

• Audits compliance & employee relations entries into case management system  

• Ensures consistency of disciplinary outcomes 

• Responsible for assigned Departments & caseload for local Ministry  

• Participates in local Ministry Executive Team Meetings  

• Directs local Ministry Executive Team members & partners in sensitive employment transactions  

• Creates job flows & processes for local projects 

• Implements System Policies & procedures from Director of CLR   

• Coordinates with COE Peer Leaders within assigned Ministries 

Labor Functions: 

• Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations. 

• Manages contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management. 

• Responds to Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel. 

• Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources. 

• Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate. 

• Leads Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. 

• Conducts manager education regarding contract terms to ensure consistent application of the CBA.  

• Collaborates with Labor Strategy Team to coordinate & participate in local response strategies including petition response and union election vote management, educational training about unionization campaigns, layoffs, closure of locations, etc. for both leaders & colleagues.  

Minimum Qualifications 

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field. 

Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience.  

Previous people management or team leadership experience 

Additional Qualifications (nice to have) 

Master's degree 

Experience in a health system/healthcare environment 

Physical & Mental Requirements & Working Conditions (General Summary)  

Direct Healthcare Services / Indirect Healthcare / Support Services:   

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional  

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      Occasional  

• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional  

• Exposure to interruptions, shifting priorities & stressful situations.      Frequent  

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Frequent  

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Frequent  

• Perform manual dexterity activities & / or grasping / handling.     Frequent  

• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional  

• Use a computer / other technology.     Frequent  

• Sit with the ability to vary / adjust physical position or activity.     Frequent  

• Maintain a safe working environment & use available personal protective equipment (PPE).     Continuous  

• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.     Continuous  

• Ability to provide assistance in the event of an emergency. Occasional  

Direct Healthcare Services:  

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent  

• Lift a maximum of 30 pounds unassisted.     Occasional   

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     Occasional  

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous  

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     Continuous  

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Occasional  

Indirect Healthcare / Support Services:  

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent  

• Lift a maximum of 30 pounds unassisted.     Occasional   

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional  

• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional  

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous  

• Work outdoors with variable external environmental conditions.      Occasional  

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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POSITION PURPOSE  

The Senior Colleague Relations Partner is an experienced and trusted partner who provides guidance and colleague relations subject matter expertise to Regional Health Ministry (RHM) leadership, managers, and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with Regional Health Ministry (RHM) management, HR Business Partners (HRBPs), and regional Colleague and Labor Relations Center of Expertise (COE) leadership, contributes to the development, implementation, and management of colleague relations strategies, philosophies, processes, and programs. Regularly interacts and consults with RHM management and regional Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints. Adds value to the organization by providing expert colleague relations guidance and solutions with a focus on enabling the achievement of Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture. 

ESSENTIAL FUNCTIONS

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. 

• In conjunction with the Regional Director/Manager, Colleague Relations, HR Business Partners (HRBPs), and the regional Colleague and Labor Relations COE leadership, provides specialized expertise and consultation in the planning, defining, and application of colleague relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization to monitor the impact and effectiveness of the Colleague and Labor Relations COE to promote and foster a fair, positive, and collaborative working environment. 
  

• Provides colleague relations specific expertise to coach and counsel RHM management through the resolution of complex and high risk colleague relations matters, including but not limited to counseling and coaching colleagues on performance and/or disciplinary issues, investigating and responding to formal internal and/or external sourced colleague complaints, handling and responding to formal colleague complaints through the problem resolution process, and managing and resolving other fitness for duty, diversion and/or reasonable accommodation matters. 

• Works collaboratively with regional directors, HRBPs, RHM management, and HR leadership to effectively identify, manage, and mitigate organizational risk, by ensuring HR compliance and consistency in the administration and delivery of colleague relations services; readily partners with key internal and external customers such as Risk Management, Legal Services, Integrity and Compliance, and other state and local regulatory bodies and organizations. 

• Measures and monitors the impact of broad and over-arching colleague relations programs and initiatives within the RHM/organization by collecting actionable data and conducting qualitative and quantitative analysis; is able to effectively develop and communicate any necessary remediation plans to RHM/organization management, HRBPs, and regional Colleague and Labor Relations COE leadership.  
  

• Manages, and facilitates the problem resolution process for colleagues involving complex and sensitive colleague relations matters, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution; leads other colleague relations projects and assignments as needed. 
  

• Objectively and expertly resolves high-risk and sensitive colleague relations matters within the Just Culture framework, developing and supporting strategy development and completion of large, complex investigations, data collection and corroboration of facts, and recommendations for resolution within their RHM/organization; ensures consistent application o policies and procedures.   
  

• In partnership with key internal customers, co-develops and manages protocols for monitoring, reporting, and addressing diversion and fitness for duty for colleagues, physicians and contract staff (including impairment for cause testing and physical capacity evaluation), while ensuring compliance and developing remediation plans as needed. 

• Under the direction of the Regional Director/Manager, Colleague Relations and in collaboration with RHM management and HR Business Partners, assists in implementing specific response strategies and tactics to address organizational wide colleague relations matters, when necessary.

• Supports system and RHM management during times of Mergers, Divestitures, and Acquisitions (MD&A) activities, as needed, including determining the impact of MD&A transactions and documented deal objectives and strategy with regard to colleague relations policies, programs, and initiatives. 
  

• When required and necessary, conducts specific colleague relations training, such as Just Culture and other employment law focused trainings.

• Advocates for fair and consistent workplace practices in accordance with Trinity Health's mission, Core Values, and other applicable legal parameters.

• Maintains advanced knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS

• Must possess knowledge of state and federal laws, regulations and requirements related to HR and colleague relations, colleague dispute resolution, and fostering a positive colleague working environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.  

• Master's degree and prior health-care experience preferred. 

• Advanced knowledge of employment laws and their application in operating environments is required. 
  

• Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities. Strong logical and deductive reasoning abilities. Ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.

• Ability to support a change management and process improvement work environment.  Ability to identify and implement innovative ways to deliver higher value programs and services more efficiently and effectively.

• Demonstrated interpersonal skills and communication both written and verbal with proven ability to interact effectively with multiple levels of the organization. 

• Proven customer-service orientation. Ability to know, understand, and anticipate customer requirements and exercise judgment in meeting reasonable expectations.

• Ability to continuously learn and seek personal and professional growth opportunities to build credibility with customers, peers and team members.

• Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague engagement, professional development and personal growth within the team.

• Ability to handle, prioritize, and appropriately delegate competing and multiple tasks/projects in a timely and organized manner.

• Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data.

• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to set and organize own work priorities, and adapt to them as they change frequently.  Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.  

• Must be able to travel to the various Trinity Health sites as needed (up to 10% of the time).

• Must possess the ability to comply with Trinity Health policies and procedures.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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PHLEBOTOMY EDUCATION COORDINATOR

SAINT ALPHONSUS REGIONAL MEDICAL CAMPUS

SUMMARY:

Responsible for teaching and training students in the art and science of phlebotomy, ensuring they acquire the necessary skills to safely and effectively draw blood. Educate students on phlebotomy techniques, including venipuncture and capillary puncture, while emphasizing safety and hygiene standards.

Develop and implement a comprehensive curriculum covering both theoretical knowledge and practical phlebotomy skills. Supervise students during practical training sessions, providing guidance and feedback to ensure competency in blood collection and handling.

Assess students' progress through quizzes, exams, and practical tests, offering constructive feedback to help them improve. Responsible for maintaining student records and tracking their progress throughout the course. Stay current with the latest advancements in phlebotomy practices and safety protocols, updating the curriculum as needed.

EXPERIENCE REQUIRED:

• Bachelor’s degree in a relevant field, such as medical laboratory science, chemistry, or biology, required.
• MLS or MLT certification is required (ASCP, AMT, ASCLS, or equivalent).
• 2 years of experience in a clinical laboratory as an MLS or MLT is required, with at least 2 years of professional phlebotomy experience.

WHAT YOU WILL DO:

• Develop and deliver lesson plans, lectures, and hands-on training sessions covering venipuncture, capillary puncture, specimen handling, infection control, and medical terminology.
• Ensure students understand the human circulatory system, laboratory operations, and ethical considerations in patient care.
• Update curricula to reflect current industry standards, safety protocols, and technological advancements in phlebotomy. Perform phlebotomy according to laboratory policies and procedures if needed.
• Supervise students during practical exercises and clinical rotations, demonstrating proper blood-drawing techniques, patient interaction, and specimen labeling and storage.
• Provide real-time feedback to correct technique, maintain patient safety, and ensure compliance with OSHA and CLIA regulations.
• Phlebotomy instructors evaluate student performance through written exams, practical skills assessments, and ongoing observation. Provide constructive feedback, maintain accurate records of grades and attendance, and support students in preparing for certification exams and entry-level employment. In some cases, instructors also offer career guidance and advice on job opportunities in healthcare settings.
• Model ethical behavior, enforce safety protocols, and maintain a professional learning environment. They ensure students follow infection-control practices, maintain patient confidentiality, and complete proper laboratory documentation. Maintaining a safe and supportive classroom and clinical environment is a key part of their role.

WHY SAINT ALPHONSUS?

• We are serious about fostering an environment focused on personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
• Saint Alphonsus Health System is a four-hospital regional, non-profit, faith-based, Catholic ministry with over 4,300 associates and a 950+ medical staff which serve 700,000 people in Idaho and Oregon.
• We are anchored by the only Level II Trauma Center in the region, Saint Alphonsus Regional Medical Center (Boise), providing the most experienced care to the most critically ill patients.
• Centers of Excellence include: Cardiovascular, Neuroscience, Oncology, Orthopedics, Trauma & Emergency and Women's & Children's.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!

Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

• Work with lab managers, supervisors, and laboratory department heads to enhance educational programs, participate in curriculum reviews, and engage in professional development. May also attend conferences or workshops to stay current with advances in phlebotomy techniques and teaching methods.
• Combines clinical expertise, teaching skills, and professional oversight to prepare students for safety and competent practice in the healthcare field, ensuring graduates are ready for certification and employment.
• Performs other tasks that are given by the lab manager (POCT, Quality Control, Joint Commission inspection preparation, and others).

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.