The APP will be expected to manage medical and surgical ICU patients and is encouraged to practice at the top of their license. Essential functions: obtain a medical history, physical exam, document findings, and prepare a plan of care in a timely manner including ordering medications and appropriate tests/procedures. Attend, participate in and contribute to group/practice meetings, development of policies and procedures, and quality improvement initiatives.

About the position:

• Work tele-critical care from home
• Patient population includes adult general medical and surgical ICU patients
• Shifts are rotated equally among staff
• Employer paid benefit for full-time position
• CME Allowance for full-time position
• Salary guarantee with Performance Incentive for full-time position
• Current team consists of 50 physicians, 30 critical care RNs, 6 Health-care assistants.

• Our virtual critical care program provides 24/7 coverage via a shift-based model to 18 different facilities across Illinois and Wisconsin. APPs will cover WI units only.

• Critical care services provided by using two-way audio video communication, real-time bedside waveform monitors, and integrated EMR for review of documentation, labs, vitals, and diagnostics.

Schedule:

• Shifts are available in 5-hour and 8-hour durations and include evenings, overnight coverage, weekends, and holidays.
• Advanced Practice Providers (APPs) must be Acute Care Board Certified.
• Candidates must be a Nurse Practitioner (NP) or Physician Assistant (PA) with a minimum of three years of recent critical care experience practicing as an NP or PA.
• Applicants must be actively working in a critical care setting and demonstrate strong clinical expertise in the management of critically ill patients.
• Will require WI & IL licensure

Pay Range:

MAJOR RESPONSIBILITIES

Clinical responsibilities:

Assesses, diagnoses, and determines/alters treatment and management plans appropriate for age, acuity and clinical condition. This includes ordering, performing, and interpreting appropriate diagnostic studies and prescription of pharmacologic and non-pharmacologic interventions and therapies.

Manages conditions based on clinical indication, evidence-based care, cost effectiveness, and assessment of risks/benefits and alternatives.

Provides health promotion, disease prevention and disease management counseling and education of patients and families.

Manages patients as part of an interdisciplinary team and within scope of practice. Seeks physician or other healthcare team member consultation or referrals as appropriate. Escalates need for more emergent or specialized care when necessary.

Maintains accurate, complete, concise, and timely documentation in the electronic medical record. Substantiates and submits professional services consistent with compliant coding and billing practices.

Facilitates consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies.

Performs office or hospital procedures in accordance with specialty practice, competency and granted privileges (where applicable).

Other responsibilities:

Participates in quality, safety, and peer review initiatives/performance activities, organizational and/or departmental meetings and committees, peer review, and workgroups as necessary.

Participates in education and/or onboarding of new team members, students, and other health care professionals.

Seeks experiences to maintain and develop clinical and professional skills and advance the profession within and outside of the organization.

Maintains standards of productivity, access, face-to-face time, and quality metrics to ensure optimal, safe and timely patient care delivery.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: ​

Active RN, and APRN/APRN-FPA/APNP or other APRN license(s) in state(s) of practice, AND

Active national board certification in area of clinical practice and populations served, AND

Active DEA registration prior to hire, AND

If Illinois practice: active Illinois Controlled Substance License prior to hire, AND

Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire

Education Required: ​ ​Master’s Degree in Nursing

Experience Required: No experience required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Demonstrated high level of clinical proficiency, and excellent decision-making skills.

Demonstrated ability to work independently and as an effective member of a health care team.

Demonstrated ability to adapt to evolving technology and proficiency with the electronic medical record.

Excellent communication skills. Ability to effectively collaborate with and establish/build relationships with others.

Proven organizational skills and ability to prioritize effectively.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday.

Must have functional speech, vision, touch, and hearing.

Must be able to:

Lift up to 50 lbs from floor to waist.

Lift up to 20 lbs over the head.

Carry up to 40 lbs a reasonable distance.

Operate all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday through Friday 1p to 5p.

Pay Range:

• Conducts regular interior and exterior patrols to ensure the safety and security of the property. Inspects exit doors, offices, storerooms, and departments for security and the absence of fire or other hazards. Monitors and reports suspicious activity on hospital property and surrounding area.
• May be assigned to a stationary post location within the facility to offer a visible deterrent in a designated area for visitor control.
• Assists patients and visitors by providing information and directions in the facility.
• Performs routine lost and found pick-ups as needed.
• Performs foot patrol of various parking lots ensuring adherence to parking policy. May assist in the coordination and monitoring of Contracted Security, specific to parking.
• Facilitates the issuance of police citations and/or towing services as needed. Issues necessary parking violations notices as required. Maintains database of violations on a 12-month sliding scale.
• Ensures traffic control, monitors conduct of visitors on premises and reports safety hazards and security vulnerabilities to LPS Sergeant.
• In extreme cases of need, the security aide may be required to perform a medical standby in cases that do not rise to the level of needing a security officer.

• A valid drivers license issued by the Division of Motor Vehicles.

• High School Graduate.

• Typically requires 1 year of experience in public contact.

• Basic computer skills.
• Strong organizational skills.
• Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealing with employees, visitors and patients.
• Demonstrated ability to communicate clearly in verbal and written form.
• Ability to work a flexible schedule including off-shifts, weekends, and holidays, as needed.

• Ability to walk and stand 90% of the shift.
• Ability to withstand exposure to seasonal climate and appropriately dress for conditions.
• Must have functional use of speech, vision, and hearing along with the manual dexterity to write parking citations, take notes, etc., while standing or walking.
• Potential for exposure to vehicle fumes on occasion.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Location:

Fort Lauderdale, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

As supervised and delegated by a registered nurse, provides direct patient care in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Monitors, documents, and communicates patient's status and reactions to interventions.Performs plan of care interventions, including specimen collection and wound care.Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Contributes to the assessment of patients by collecting data for analysis by an RN.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, IMPLEMENTATION OF PLAN OF CARE, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, VITAL SIGNS

Education and Certification Requirements:

Accredited Program (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), Licensed Practical Nurse (PN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: 1 year related experience. Additional Education Info: Graduate of an accredited Practical or Vocational Nursing program.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 80%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 80%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 60%
• Sitting = 80%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 80%
• Dust = 0%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 80%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

Provides direct patient care on assigned units in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Collaborates as needed across disciplines to coordinate patient care, including patient admission, transfer, discharge, referral, and spiritual/psychosocial support needs.

Demonstrates flexibility and competency to provide patient care throughout the South Broward Hospital District to a variety of patient populations.

Plans, implements, and evaluates patient care plans based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate.

Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.

Evaluates learning needs of the patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required to work throughout the South Broward Hospital District in specialty units treating a diverse range of patients under changing circumstances and challenges in different settings. Required Work Experience: Two (2) years of nursing experience in field of specialty. Other Information: **Department specific credentials - See below - ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RN's administering chemotherapy. Advanced Cardiac Life Support (ACLS)/ BLS required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas. PALS required for Pediatric areas with the exception of NICU. NRP required for NICU and L&D RNsCertification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) for L&D RN's. Newly licensed RN's have 6 months to obtain ACLS and/or PALS, and Fetal Monitoring if L&D. Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 0%
• Sitting = 80%
• Squatting = 0%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Patient Navigator is responsible for guiding patients through the complexities of the healthcare system. Working collaboratively with physicians, staff and other health care professionals to provide care coordination across the health care continuum for all assigned patients, the Patient Navigator ensures that safety, best practice, and high quality standards of care are maintained across the continuum. This role provides support and resources to patients, including connecting patients to available services, navigates insurance authorizations, coordinates care between providers, and works with healthcare providers to ensure that patients are receiving the best possible care.

Responsibilities:

Assisted patients in coordinating care with other medical professionals. Coordinates patient care plans, including scheduling appointments, following up with providers, and providing/obtaining referrals; helps patients overcome obstacles that they may encounter while pursuing treatment. Coordinates a wide range of activities and services to support the patient by utilizing a variety of communication methods including but not limited to telehealth, face-to-face, text, telephone, or e-mail.Provides educational resources to patients on their medical condition, treatment plans and other health-related topics as directed by the clinical team and is a resource for the patient on the insurance and administrative aspects of their peri-operative/peri-procedural care.Works closely with physicians and the multidisciplinary care management teams. Facilitates care coordination, and documents efforts. Extract data from medical record sources to gather information and perform outreach. Communicates details to the appropriate team, providers, and/or supervisors.Collect and manage all relevant clinical data (intake forms, photographs, patient health history, labs, images, etc.) prior to consultations/surgeries or procedures. May assist with obtaining authorizations, scheduling appointments and coordinate care between providers, where appropriate, connecting patients to available services, such as primary care providers, specialists, and other community health resources.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INDUSTRY, RELATIONSHIP DEVELOPMENT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Success will be measured by the results of the process and outcome performance measures of the population of patients. Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Knowledgeable in Excel, Word and PowerPoint and able to use electronic medical records such as EPIC. Required Work Experience: One (1) year of experience in a healthcare setting required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 40%
• Sitting = 40%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 40%
• Dust = 40%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 20%
• Hazardous Medication = 0%
• Latex = 60%
• Computer Monitor = 60%
• Domestic Animals = 40%
• Extreme Heat/Cold = 20%
• Fire Risk = 40%
• Hazardous Noise = 20%
• Heating Devices = 40%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Fort Lauderdale, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Radiation Chief Therapist supervises staff, staff development, technical procedure development and administrative duties. Has a broad knowledge of radiation oncology which ensures high clinical standards for excellent patient care in accordance with applicable scope and standards of practice in conjunction with policies, values, and mission of the organization.

Responsibilities:

Performs Administrative Duties including radiation therapist team meetings by scheduling meetings, developing agendas, taking notes as needed to facilitate post-meeting review of pertinent items with leader. Manages patient Activity Capture for appropriate patient procedure charges and as needed facilitates review of issues/errors with leader. Meets with leader to review department charges are up to date with CMS. Is assigned projects throughout the year to manage and report to leader for review.Runs and monitors Environment of Care to ensure all simulation and treatment units have a safe environment for patients and staff. Ensure staff is educated on par level stocking of patient equipment and supplies in the technical areas. Assesses clinical operations, competencies and clinical issues for solutions and/or review with leader.Leads all high risk and low volume procedures with radiation therapists to ensure pertinent information is reviewed with physician(s) and physicist(s) for patient safety. Ensure department patient morning rounds and team morning huddle are organized, prepared and ready to be run by CT/Simulation Therapist to ensure knowledge of clinical patients and department operations.Performs Quality Assurance and Process Improvement. Reviews and discusses patient treatment issues with physician(s) and/ or physics. Stays abreast of new technical techniques and technology to make recommendations to Department Leadership. Troubleshoots, resolves, and/or reports equipment malfunctions, clinical workflow issues, and staff issues, as necessary. Ensures regulatory safety and radiation safety compliance with the therapist team and contributes to The Joint Commission (TJC) survey, American College of Radiology (ACR) survey and any other assigned to maintain department ready for accreditation.Creates the radiation therapists work schedule to coordinate with patient simulation and treatment units to ensure adequate staffing for efficiency and overtime. Acts as a liaison between the different work groups in the department (Physician/APP, Physics/Dosimetry, RTT, RN/MA, Leadership, etc.) to ensure prompt response to all clinical issues.As needed fills in when a therapist is out-of-clinic to simulate and/or treat patients. Also, as needed, will work with therapists directly to assess clinical operations, competencies, and any clinical issues. For delivering therapy, the Chief Therapist reviews physician orders and radiation therapy treatment plan. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation. Positions patient and performs imaging/treatment procedure(s). Analyzes results and identifies issues with the image/treatment quality including repositioning patient if needed to re-image before treatment.Runs and monitors Environment of Care to ensure all simulation and treatment units have a safe environment for patients and staff. Ensures staff is educated on par level stocking of patient equipment and supplies in the technical areas.Performs Qualify Assurance and Process Improvement. Reviews and discusses patient treatment issues with physician(s) and/ or physics. Stays abreast of new technical techniques and technology to make recommendations to Department Leadership. Implements safety standards and performs appropriate quality control on clinical equipment. Troubleshoots, resolves, and/or reports equipment malfunctions, clinical workflow issues, and staff issue, as necessary. Ensures regulatory safety and radiation safety compliance with the therapist team and contributes to The Joint Commission (TJC) survey, American College of Radiology (ACR) survey and any other assigned to maintain department ready for accreditation.Administrative Duties (not all inclusive) Runs radiation therapist team meetings by setting dates/times, agendas and minutes. Reviews pertinent items with leader post meeting. Manages patient Activity Capture for appropriate patient procedure charges. Reports any changes in Charge Activity to leader. Meets with leader to review department charges are up-to-date with CMS. Is assigned projects throughout the year to manage and report to leader for review.Leads all high risk and low volume procedures with radiation therapists to ensure pertinent information is reviewed with physician(s) and physicist(s) for patient safety. Prepares and runs department patient morning rounds to ensure knowledge of clinical patients to then disseminate information to the team at morning huddle. Prepares and runs department staff morning huddle.Creates the radiation therapists work schedule to coordinate with patient simulation and treatment units to ensure adequate staffing for efficiency and overtime. Acts as a liaison between the different work groups in the department (Physician, Physics/Dosimetry, RTT, RN, Leadership, etc.) to ensure prompt response to all clinical issues.Develops, reviews, educates, rolls-out for implementation clinical policies/procedures/job descriptions/competencies for the radiation therapist clinical area. Will also monitor for revisions as needed. Assess radiation therapists skills to ensure clinical competency for patient safety and employee annual evaluation and annual competency. Maintains documentation of radiation therapist coaching for review with leader and/or Human Resources.Manages radiation therapist relations including performance management, staff satisfaction, and conflict management. Performs and oversees radiation therapists' recruitment/coaching, payroll, and students while maintaining leader informed. Responds to patient concerns/complaints immediately to review with leader.Works on Tx Units and CT/Simulation to be able to fill in as needed. For delivering therapy, the Chief Therapist reviews physician orders and radiation therapy treatment plan. Educate patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation. Positions patient and performs imaging/treatment procedure(s). Analyzes results and identifies issues with the image/treatment quality including repositioning patient if needed to re-image before treatment.

Competencies:

ACCOUNTABILITY, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, RADIATION TREATMENT ADMINISTRATION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Radiation Therapy (Required)ARRT_American Registry of Radiology Tech (ARRT) - American Registry of Radiologic Technologists (ARRT), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Certified Radiologic Technologist (CRT LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: A minimum of five (5) consecutive years of experience as a Radiation Therapist, including at least eighteen (18) months in a supervisory or leadership role within Radiation Therapy. Other Information: Additional Education Info: Associate of Science in Radiation Therapy or Radiology with Radiation Therapy Certification required. Bachelor Degree in HealthCare Leadership, Management, Radiation Therapy or Business preferred.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 60%
• Keyboard Entry = 80%
• Kneeling = 80%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 0%
• Sitting = 80%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 100%
• Hearing Acuity = 100%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 100%
• Distinguish Color = 100%
• Seeing - Far = 100%
• Seeing - Near = 100%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 60%
• Cytotoxic Chemicals = 0%
• Dust = 60%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 40%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 80%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 80%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

36 hours/week 7a-7p

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Shift:

Description:

Provide one-to-one, compassionate care and love your job

Saint Agnes Home Health and Hospice provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Home Health Aide position summary – Hospice

Our home health aides provide paraprofessional services to our patients in their homes, following physician orders and in compliance with the state's Nurse Practice Act, any applicable licensure/certification requirements and our policies and procedures. 

 Your opportunity

• Provide one-to-one care with your patients in their homes
• Enjoy a truly patient-centered focus
• Excel with supportive, motivated colleagues in an inspiring environment
• Flexibility
• Competitive salary
• Career paths and professional development
• Learn the industry's best, easy-to-use, advanced technology

Other benefits

• Health, dental and vision insurance
• Short and long-term disability
• 403b
• Generous paid time off
• Mileage reimbursement
• Comprehensive orientation

Minimum qualifications

• Completion of federally compliant training program as required by law/regulation and successful completion of a competency evaluation program.
• Must be certified as HHA in state of California
• Documentation of one year’s employment as an aide in an institution or home care setting.
• Meets Saint Agnes Home Health and Hospice's hiring criteria as defined in agency minimum standards (e.g. provision of professional references.)
• Must be able to function in a practice environment with minimal direct supervision, accepting personal responsibility for maintaining a professional relationship with agency’s client and their family.
• Must accept responsibility for maintaining skills, learning and adhering to agency's policies and procedures on an on-going basis.
• Must have current driver’s license and reliable transportation to and from work site

About Saint Agnes Home Health and Hospice

Saint Agnes Home Health and Hospice is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a trusted provider of home care and hospice in the sacred place that people call home.  A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Founded in 1978 by Sister Raphael McGrath, the Saint Agnes Hospice program was the first of its kind in the San Joaquin Valley. A CHAP-accredited, Medicare-certified agency, we consistently exceed state and national care quality benchmarks. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Sign-On Bonus: Up to $15,000 + Additional Incentive Pay!

Coverage Areas:

Muskegon, Nunica, Ravenna, Fruitport, Bailey

Position Purpose

Join Trinity Health at Home and make a meaningful impact by providing compassionate, high-quality care to patients in the comfort of their homes. As a Homecare RN, you will deliver primary nursing care as ordered by the physician, develop individualized care plans in collaboration with the Population Health Case Manager, and ensure exceptional patient outcomes and satisfaction.

What You Will Do

• Conduct comprehensive patient assessments at admission and ongoing intervals.
• Develop and implement individualized, assessment-based care plans in partnership with physicians and case managers.
• Deliver therapeutic interventions and education to promote independence and improve health outcomes.
• Monitor and report changes in patient condition, adjusting care plans as needed.
• Utilize motivational interviewing and health coaching techniques to support patient goals.
• Document care accurately and timely in compliance with agency policies and regulatory standards.
• Mentor and support team members to ensure quality care delivery.

Minimum Qualifications

• Graduate of an accredited nursing program; BSN preferred.
• Current RN licensure in the state of practice.
• Minimum one (1) year of professional nursing experience; home health experience preferred.
• Strong computer and technology skills.
• Current driver’s license and reliable transportation.

Position Highlights & Benefits:

• Paid holidays and generous Paid Time Off (PTO)
• Up to $5,250 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

About Trinity Health At Home – Muskegon (Michigan)

Trinity Health At Home – Muskegon is a trusted member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities across 11 states.

As a faith-based, not‑for‑profit agency, we are committed to caring for patients and families in the place they feel most comfortable—at home. Our services include skilled nursing, physical, occupational and speech therapy and medical social work.

We are:

Medicare‑Certified

Joint Commission Accredited

One of U.S. News Best Home Health Agencies 2026

Learn more at TrinityHealthAtHome.org/Michigan.

Ready to Apply?

Take the next step in your nursing career today.

Apply now and discover why nurses choose to start, grow and stay with

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Department: Emergency Department

Location: Trinity Health Oakland

Note: This is a fully on-site role 

This position may be filled as a Patient Access level I or level II based on the prior work experience and matched qualifications of the selected incumbent. 

Total Rewards and Benefits: 

·        Competitive compensation, DAILYPAY 

·        Benefits effective on Day One! No waiting periods. 

·        Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 

·        Retirement savings plan with employer match and contributions 

·        Colleague Referral Program to earn cash 

·        Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 

·        Tuition Reimbursement 

Position Purpose: 

Provides patient focused customer service within the Emergency Department. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families, and physician offices. 

Note: “patients” refers to patients, clients, residents, participants, customers, members 

Minimum Qualifications: 

·        High School diploma or GED required. 

·        HFMA CRCR or NAHAM CHAA required within one (1) year of hire.                

Essential Functions: 

·        Research, collect, and analyze information.  

·        Identify opportunities, develop solutions, and lead through resolution.  

·        Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.  

·        Responsible for distribution of analytical reports.  

·        Utilizes multiple system applications to perform analysis, create reports, and develop educational materials. 

·        Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.  

·        Leverages program & operational data & measurements to define and demonstrate progress, ROI, and impacts.  

·        Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.  

Work Conditions

·       Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional

·       Exposure to interruptions, shifting priorities & stressful situations. Frequent
Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous

·       Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous

·       Sit with the ability to vary / adjust physical position or activity. Continuous 

·       Maintain a safe working environment & use available personal protective equipment (PPE). Frequent 

·       Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Lift a maximum of 30 pounds unassisted. Occasional 

·       Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent 

·        Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Additional Functions of a Patient Access Rep II 

·        Performs all aspects of the Patient Access Rep I role & is cross trained & performs activities in Pre-Service, Emergency Department & / or Bed Desk 

Required Qualifications of a Patient Access Rep II:  

·        Minimum of two (2) years of hospital registration or insurance verification experience.  

·        Knowledge of medical terminology, diagnostic coding, and procedural coding is required.   

·        Ability to explain insurance benefits. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Monday-Thursday: 10:30-6:15, Friday: 9:45-5:15

Pay Range:

• Supports the efficiency of the Licensed Therapy Provider and the smooth functioning of the rehabilitation department. Responsible for direct patient contact activities under the supervision of the licensed provider such as patient positioning and transfers, preparation and application of therapeutic modalities, follow through on routine patient exercises or start up on exercise equipment, assisting with crutch walking and gait training.
• Improves therapist efficiency by starting patient treatments when patients are overlapped and utilizing other problem solving strategies.
• Communicates well with patients and therapists, anticipants patient and therapist needs and conveys patient concerns, status changes and response to treatment with the appropriate therapist.
• Performs registration, scheduling, cashiering, admitting and follow-up of patients to ensure they are cared for in the most efficient and courteous manner. Coordinates patient appointments with other areas or physician offices as needed.
• Performs reception/clerical duties which includes answering phones, taking messages, transferring calls, greeting, registering and scheduling patients, billing, faxing, photocopying, assembling patient medical records, opening, sorting and routing incoming mail.
• Review therapy orders in the electronic medical records system and ensures patients are routed appropriately.
• Maintain department files, binders, records, logs, etc. Process billing/reimbursement forms and other department records. Completes insurance verifications and authorizations. Tracks and follows up on need for reauthorizations.
• Monitor the therapy environment to ensure it meets patient experience standards.
• Orders, stocks, and organizes therapy equipment and supplies. Stocks and disposes linens as appropriate. Monitors department office equipment and troubleshoots minor problems.
• Cleans and disinfects gym/treatment areas, equipment, tables, wheelchairs, walkers, pool, hydrotherapy unit, etc. according to established standards. Performs routine maintenance/safety checks and completes work orders.

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

• High School Graduate.

• Typically requires 1 year of experience in health care, public relations or health care education.

• Demonstrated customer service skills.
• Strong communication and organizational skills.
• Ability to engage people in a warm and positive way.
• Intermediate computer skills including experience with word processing, spreadsheet software, data entry and keyboarding.

• Must sit, stand, walk, lift, squat, bend, twist, kneel, and reach above shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 10 lbs. from waist to overhead.
• lift and carry up to 40 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, hearing, and sight.
• Exposed to electrical and chemical hazards as well as blood and body fluids; therefore must have ability to wear protective clothing as needed.
• Operates all equipment necessary to perform the job.
• Position may require travel, therefore may be exposed to road and weather hazards.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Monday & Tuesday 8a-2p
• Wednesday - Friday 8a-12p

Pay Range:

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Must live in the state of NC

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Customer Service Rep presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive first impression, to ensure a comfortable transition into the hospital environment, and to see that immediate needs and concerns are addressed appropriately for every guest.

The Customer Service Rep exemplifies UofL Health customer service standards and follows established policies and procedures in the hospital when providing service and will exhibit a person-centered approach and express a genuine interest in the patients', families', and visitors' well-being, whether opening a door or offering a verbal greeting. The Customer Service Rep will remain knowledgeable about and prepared to answer questions regarding locations and services offered on the campus, and has the ability to accommodate customer requests regarding these services.

Essential Functions:

• Welcomes patients, visitors, employees in a pleasing, helpful and courteous manner

• Provides accurate, helpful information regarding locations and way-finding questions

• Contributes to the accomplishment of hospital organizational goals and the vision of the patient and family relations department

• Maintains awareness of individual patient and visitor needs

• Projects a positive personal and professional image of UofL Health at all times and under all circumstances

Other Functions:

• Maintains a clean and orderly work area

• Transports patients to appointments and other areas as needed

• Attends and participates in department and hospital meetings, in-services and quality improvement teams

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• High School diploma or GED/equivalent (required)

Experience:

• Two (2) years of experience in a face-to-face customer service environment (required)

• Prior experience in a healthcare environment (preferred)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Demonstrated customer service skills — knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; actively looks for ways to help people

• Strong active listening skills — gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Able to use a telephone system and exhibit proper telephone etiquette

Language Ability:

• Must be able to communicate effectively in both verbal and written formats; able to speak to others to convey information effectively and able to speak clearly so that others are able to understand; able to identify and understand the speech of another person; able to listen to and understand information and ideas presented through spoken words and sentences; able to understand written sentences and paragraphs in work-related documents

Reasoning Ability:

• Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Computer Skills:

• Familiarity with Microsoft Office programs including Outlook

• Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Under the supervision of an RN, performs basic patient care and other related technical and clinical support activities.

Responsibilities:

Assist with transporting patients, as needed.Additional duties as assigned.Performs basic patient care activities as delegated and supervised by an RN, including but not limited to: monitoring vital signs, EKG testing, phlebotomy, taking blood glucose measurements, and recording intake and output.Assists patients with tending to personal care and activities of daily living, including bathing, grooming, and eating.Monitors patient status and response; Reports abnormal findings or changes in physical, mental, and emotional conditions to nursing staff.Assists with keeping patient rooms/areas stocked, clean and orderly.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

No Degree or any other education earned (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Three (3) months of patient care experience demonstrating the ability to perform basic patient care or certification of completion from formal training program required. Other Information: **EKG and phlebotomy competencies are required within six (6) months of hire date.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 20%
• Repetitive Movement Hand/Arm = 60%
• Running = 40%
• Sitting = 60%
• Squatting = 60%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 20%
• Dust = 40%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 20%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Miramar, Florida

Employees in Imaging Services at #teamMHSflorida enjoy participating in an excellent, unrivaled culture. Patient safety, quality and outstanding customer service are valued above all else. Extensive teamwork and collaboration are encouraged across the modalities for the mutual benefit of improving patient outcomes and providing a rewarding experience for our employees involved in their care.

Summary:

Provides clerical and technical support for the department.

Responsibilities:

Handles workflow in clinical imaging areas. Assists with coordinating patient flow to department, prioritizing and distributing work to technical staff under the guidance of leadership.Communicates findings of Imaging exams to various caregivers, including verifying the transmission of critical findings.Assists staff with lift assists and repositioning of patients when needed.Transports patients via wheelchair, stretcher, bed or neuro chair to designated sites as requested, including patients with oxygen tanks, intravenous pumps, drips, monitors and other equipment.Creates electronic files for release of information to authorized individuals, including legal requests received via subpoena, using properly executed forms.Manages electronic Imaging exam for timely interpretation, oversees interpretation workflow for Interpreting physicians. Performs audits for any un-interpreted electronic exams, or for any electronic files incorrectly stored.Greet patients, verify prescriptions, providers and schedule patients as needed; communicate with departments to facilitate efficient care.Performs post-procedural duties including room clean up, and restocking supplies. Assists with inventory control.

Competencies:

ACCOUNTABILITY, ADMINISTRATIVE SUPPORT, CUSTOMER SERVICE, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PATIENT TRANSPORT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, WORKLOAD MANAGEMENT

Education and Certification Requirements:

High School Diploma or Equivalent (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action, customer service and basic computer experience. Required Work Experience: No prior work experience required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 20%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
• Lifting or Carrying > 75 lbs Non-Patient = 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 20%
• Repetitive Movement Hand/Arm = 20%
• Running = 0%
• Sitting = 40%
• Squatting = 20%
• Standing = 40%
• Walking = 40%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 20%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 20%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 20%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Neurodiagnostic Clinical Educator leads the development, implementation, and evaluation of clinical education programs that support neurodiagnostic services. This role oversees onboarding, competency validation, continuing education, clinical skills training, and professional development for neurodiagnostic staff. The Educator promoted clinical excellence, regulatory compliance, and standardized practice while supporting the development, engagement, and retention of a highly skilled neurodiagnostic workforce.

** 5 days per week

- Weekends, if needed.

Responsibilities:

Identifies and corrects artifacts. Edits and forwards results to attending physician for analysis and interpretation.Attaches and connects electrodes on the head and EEG machine. Performs prescribed testing.Performs long-term video EEG monitoring on patients, demonstrating proficiency in the International 10-20 system. Performs job functions following the ‘Guidelines for EEG and Long Term Neuro-Diagnostic Monitoring in Epilepsy” as set by the American Society of Electro-Neuro-Diagnostic Technologists.Reviews patient's history and educates patient about procedure. Monitors and documents patient's condition and responds to and reports any seizure symptoms.Performs data retrieval and reduction operations and video EEG recordings prepared in a form suitable for interpretation by the physician.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, MEDICAL TECHNOLOGIES - TECH, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Electroencephalographic Technologist (REEGT) - American Board of Registration of EEG Technologist (ABRET)

Additional Job Information:

Complexity of Work: Demonstrates strong critical thinking, communication, and decision-making abilities, with the capacity to work autonomously and efficiently under minimal supervision. Must be able to thrive in a fast-paced, high-stress environment while consistently exercising sound judgment and taking appropriate action. Required Work Experience: A minimum of three (3) years of experience as a Neurodiagnostic Technologist required.Prior experience in clinical education, precepting, or leadership preferred.Experience in curriculum development, competency management, and/or workforce development preferred.Pediatric experience preferred Other Information: Additional Education Info: Graduate of an accredited Neurodiagnostic Technology program or equivalent education and experience

Working Conditions and Physical Requirements:

Bending and Stooping = 40%

Climbing = 0%

Keyboard Entry = 60%

Kneeling = 0%

Lifting/Carrying Patients 35 Pounds or Greater = 0%

Lifting or Carrying 0 - 25 lbs Non-Patient = 0%

Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%

Lifting or Carrying > 75 lbs Non-Patient = 0%

Pushing or Pulling 0 - 25 lbs Non-Patient = 0%

Pushing or Pulling 26 - 75 lbs Non-Patient = 0%

Pushing or Pulling > 75 lbs Non-Patient = 0%

Reaching = 40%

Repetitive Movement Foot/Leg = 0%

Repetitive Movement Hand/Arm = 60%

Running = 0%

Sitting = 60%

Squatting = 40%

Standing = 60%

Walking = 60%

Audible Speech = 80%

Hearing Acuity = 80%

Smelling Acuity = 0%

Taste Discrimination = 0%

Depth Perception = 80%

Distinguish Color = 80%

Seeing - Far = 80%

Seeing - Near = 80%

Bio hazardous Waste = 40%

Biological Hazards - Respiratory = 40%

Biological Hazards - Skin or Ingestion = 40%

Blood and/or Bodily Fluids = 40%

Communicable Diseases and/or Pathogens = 40%

Asbestos = 40%

Cytotoxic Chemicals = 0%

Dust = 0%

Gas/Vapors/Fumes = 40%

Hazardous Chemicals = 0%

Hazardous Medication = 0%

Latex = 0%

Computer Monitor = 60%

Domestic Animals = 0%

Extreme Heat/Cold = 0%

Fire Risk = 0%

Hazardous Noise = 0%

Heating Devices = 0%

Hypoxia = 0%

Laser/High Intensity Lights = 0%

Magnetic Fields = 40%

Moving Mechanical Parts = 40%

Needles/Sharp Objects = 40%

Potential Electric Shock = 0%

Potential for Physical Assault = 0%

Radiation = 40%

Sudden Decompression During Flights = 0%

Unprotected Heights = 0%

Wet or Slippery Surfaces = 40%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Performs administrative/clerical duties in support of an assigned nursing area.

The position requires a commitment of three days per week, with 12-hour shifts from 6:45 AM to 7:15 PM.

Responsibilities:

Performs needed clerical tasks, including copying, faxing, filing, and ordering/obtaining supplies.Assists with processing patient admissions, transfers and discharges. Assembles and maintains patient records and charts.Greets patients and visitors. Monitors, answers, screens, and routes all telephone calls. Emergency alerts, pages, and overhead announcements as requested.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires familiarity with medical terminology. Required Work Experience: No prior work experience required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 40%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 40%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 20%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Employment Type:

Shift:

Description:

GENERAL SUMMARY:

This individual works closely with physical, occupational, and speech therapists and assistants, utilizing treatment modalities, techniques and equipment to provide patient care as directed.  Analysis and adaptive thinking required in the course of providing treatment. Provides on-going services to infant, child, adolescent, adult and geriatric patients and their families based on assignment; service provision is in accordance with discipline specific licensure laws or is provided as a function of a restorative plan that has been developed by a licensed physical, occupational, and speech therapist. 

ESSENTIAL FUNCTIONS:

• Under indirect supervision of licensed therapy staff provides restorative treatment plans designed to maintain patient level of functioning in place of/ or is adjunct to other skilled rehabilitation services; carries out, monitors and/or adjusts restorative treatments utilizing therapy techniques, modalities, and equipment for which competency has been demonstrated; assumes responsibility for patient’s care, safety and environment throughout treatment; observes, reports and records all pertinent patient information according to department policy.
• Prepares patient, equipment, supplies (including topical medications used in burn/wound care; does NOT apply medicated supply to patient), and medical record for transport; verifies Rehabilitation Services order in chart; selects technique for transfer and equipment for transport according to established policies and procedures and therapist guidance; assumes responsibility of safe, timely transport of Rehabilitation Services patients and medical records to and from department clinics. 
• Works in a collaborative effort with others: answers department telephone, taking complete message or answering questions related to patient schedule; assists in filing and record keeping; monitors patient during exercise. 
• Assists in general maintenance of department: Cleans and stores equipment, restocks linens and supplies, changes linens and cleans treatment areas, maintains transport equipment and arranges for necessary repairs, empties soiled linen/waste containers
• Demonstrates appropriate and effective written, verbal and non-verbal communication with patients and their families, colleagues, medical staff, and the public; participates in staff meetings and inservice education; protects patient confidentiality in regard to medical, emotional, and social status.
• Retrieves relevant information from medical records; uses computer to maintain accurate scheduling, treatment and charge records; assists in general maintenance of work environment and equipment.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or GED.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.  Certifications must be obtained through the American Heart Association Basic Life Support for Healthcare Providers.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• 0.6 FTE two 12 hour shifts
• Night shift 1900-0730
• Every third weekend rotations
• Alternating holidays (typically 3 ) per year per department rotation
• Considering candidates with 1.5-2 years of RN In-patient

Pay Range:

Job Description

Registered Nurse (RN) – Float Team

Summit, WI, United States

Where You Will Work:

Due to growth, we are adding to our team! Join a supportive and inspiring Float team where you will be encouraged and guided every step of the way, with ample opportunities for growth, learning, and professional development. The department structure ensures that staff have a manageable workload, with floating and supporting inpatient units, surgical, neuro, medical, most featuring just 18 beds. This allows you to provide the attentive, high-quality care your patients deserve. Opportunities to cross train to IV Therapy, LDRP, Day Surgery; with potential growth to expand coverage to ER and ICU. The float team is an integrated highly engaged team supporting the Summit site offering expertise, camaraderie, compassion, and shared purpose—everyone lifts each other up, and successes are celebrated together.

We’re Looking For:

• Completion of an accredited or approved program in nursing
• Registered Nurse license issued by the state in which the teammate practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association or within 6 months.
• Previous RN In-patient experience required.

What You’ll Do:

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.
• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

About This Location:

Aurora Medical Center – Summit offers a dynamic and rewarding environment for professionals seeking meaningful work. With a 117-bed facility staffed by over 260 nurses, Summit delivers state-of-the-art care in a thoughtfully designed space that puts comfort, safety, and privacy first. Here, collaboration and respect shape a workplace culture where every voice matters and teamwork thrive. Teammates are part of a team that puts patient empowerment at the forefront, allowing families and friends to support loved ones during the healing process. Aurora Medical Center-Summit provides comprehensive medical services, including 24/7 emergency care, on-site specialists, and advanced facilities such as a Level II Trauma Center, Brain & Spine Center, Bariatric Surgery, Stroke Care, Advanced Robotics, Women’s Services, and a Cancer Center. Our teammates enjoy opportunities for professional growth, development, and continuous learning, along with competitive benefits and a focus on work-life balance. If you’re seeking a workplace where convenience, comfort, and world-class care are core values—and where you can truly make a difference—Aurora Medical Center – Summit is an exceptional choice.

Physical Requirements & Working Conditions

Requires frequent sitting, standing, walking, bending, squatting, reaching, twisting, and lifting throughout the workday. Must safely lift up to 35 pounds and perform patient handling tasks, including pushing/pulling up to 30 pounds and assisting with 150-pound sliding transfers. Requires functional speech, vision, hearing, touch, and fine motor skills for clinical procedures, as well as the ability to operate equipment foot controls. Must be able to respond quickly to changing patient conditions and perform patient safety interventions, including verbal de-escalation and restraints when necessary. Exposure to blood, body fluids, communicable diseases, chemicals, and hazardous waste may occur; appropriate protective equipment must be used. Physical Abilities Testing and additional department-specific requirements may apply.

This job posting indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Mondays/Fridays: 7:30am to 5:00 pm.

Tuesdays-Thursdays: 6:30am to 1:00 pm.

No weekends, no holidays.

Pay Range:

Job Description Summary:

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants and Licensed Practical Nurses must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

Licensure or Certifications

·       LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and

·       MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

·       Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

Degrees:

·       GED or HS Equivalency Diploma.

·       MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

What You’ll Do:

As a Medical Assistant or Licensed Practical Nurse, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.   

As a key member of the ambulatory care team, you will:  

·       Welcome patients and support their transition into care.  

·       Take and record vital signs, medical histories, and health screenings.  

·       Prepare patients for exams and assist providers during procedures.  

·       Administer medications and vaccines as directed.  

·       Perform lab-related tasks including specimen collection and point-of-care testing.  

·       Document care accurately in the electronic health record.  

·       Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. 

As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. 

As a key member of the ambulatory care team, you will:

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

Our primary care physicians at Aurora Family Medicine in Mequon, WI, provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 6425 W. Mequon Rd., Mequon, WI. When you’re looking for primary care close to home, visit us in Mequon, WI.

Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Maneuver foot pedals on carts or machines.
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must be able to respond quickly to changes in patient and/or unit conditions.
• Physical Abilities Testing may be required.
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Ready to Take the Next Step:

Apply Now!

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Location:

Deerfield Bch, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

Provides direct patient care in an area designated as a specialty unit in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Collaborates as needed across disciplines to coordinate patient care, including disposition, referral, and spiritual and, or psychosocial support needs.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate.Evaluates learning needs of the patient and, or family and provides patient and family education appropriate to age, culture, condition, and circumstances.Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of nursing experience required. Other Information: ** Department specific credentials - See below- ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RNs administering chemotherapy. APHON Chemotherapy and Biotherapy Provider card required within 12 months of hire for those RNs administering chemotherapy for oncologic indication within the pediatric setting. Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas. PALS required for Pediatric areas with the exception of NICU.- if RN is coming from a non-pediatric background, they have 30 days from date of hire to obtain PALS. NRP certification required for NICU – if RN is coming from a non NICU background, they have 30 days from date of hire to obtain NRP. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) for L&D RNs must be completed prior to completion of job orientation. RN Fellowship Program requires one (1) year of RN independent practice not inclusive of nurse orientation. RN Fellowship specialties require ACLS and BLS Certifications. Newly licensed RNs have six (6) months to obtain ACLS and, or PALS. Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 60%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 40%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Serves as an initial point of contact and resource for internal and external inquiries regarding service issues on patient accounts.

Responsibilities:

Reviews patient account history and contacts appropriate internal/external resources as necessary to investigate and resolve patient account issues. Refers/escalates issues to appropriate personnel as necessary.Receives and responds to customer inquiries to ensure timely and accurate resolution of patient account issues. Provides assistance/counseling regarding setting up payment plans and resolving billing/collection errors.Documents/notes patient accounts regarding identified issues and responses taken.

Competencies:

ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, FINANCIAL COUNSELING - PATIENT SERVICES, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, WORKLOAD MANAGEMENT

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required to type 35 wpm. Required Work Experience: None required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 0%
• Sitting = 80%
• Squatting = 0%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 0%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Provides clinical assessment, treatment planning, group, family, and individual counseling, and education services for patients.

Responsibilities:

Implements evidence based (i.e. Motivational Interviewing) patient & family counseling and education, case management & safe discharge planning.Responsible for comprehensive, individualized treatment planning on a timely basis including completing initial treatment plans with patients, treatment plan reviews and discharge planning.Conducts suicide risk screenings, suicide risk assessments and safety planning with patients following department policies and procedures.Provides primary care coordination to a caseload of patients including integrating treatment with multidisciplinary members of care team, conducting ongoing assessment of patients' response to treatment using validating tools, and providing behavioral health counseling services including individual, family and group therapy. Updates and discusses patient strengths and needs in Multidisciplinary treatment team meetings.Conducts evidence based group therapy to patients to address psychological, emotional or aftercare needs (i.e. Trauma, Co-occurring disorders, seeking safety, wrap) and completes clinical documentation within 24 hours of service delivery.Initiates Baker Acts as needed; communicates with patients and their caregivers to facilitate voluntary crisis stabilization admissions as needed. Ensures that all legal paperwork is obtained, processed and completed, and included in patient charts ( i.e. guardianship, baker-act, firearm laws).Completes psychosocial evaluations to ascertain patient's psychological, emotional and aftercare needs. Identifies and refers patients to appropriate community resources for follow up care.Supervises interns and students as needed.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, BEHAVIORAL HEALTH THERAPY, BEHAVIORAL HEALTH TREATMENT PLANNING, CLINICAL POLICIES AND STANDARDS - BEHAVIORAL HEALTH, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, PATIENT ASSESSMENT - BEHAVIORAL HEALTH, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters (Required)Licensed Clinical Social Worker (SW LICENSE) - State of Florida (FL), Licensed Marriage and Family Therapist (MT LICENSE) - State of Florida (FL), Licensed Mental Health Counselor (MH LICENSE) - State of Florida (FL), Registered Clinical Social Worker Intern (ISW LICENSE) - State of Florida (FL), Registered Marriage and Family Therapy Intern (RMFI LICENSE) - State of Florida (FL), Registered Mental Health Counselor Intern (RMHI LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be organized and be able to work independently. A strong focus on integrated health and behavioral health treatment and must be able to provide quality patient and family centered care. Required Work Experience: One (1) year experience in behavioral health. Other Information: Additional Education Info: Clinical Social Work or Counseling or Marriage and Family Therapy.A Florida license in social work, mental health counseling, or marriage and family therapy; or a registered clinical social work, mental health counselling, or marriage and family therapy intern in the state of Florida—must be fully licensed within two (2) years of starting the position.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 20%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 40%
• Sitting = 60%
• Squatting = 20%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 40%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 40%
• Computer Monitor = 60%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 20%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

Provides direct patient care in an area designated as a specialty unit in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Evaluates learning needs of the patient and, or family and provides patient and family education appropriate to age, culture, condition, and circumstances.Collaborates as needed across disciplines to coordinate patient care, including disposition, referral, and spiritual and, or psychosocial support needs.Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)ACLS American Heart E-Card (ACLS AHA ECARD) - American Heart Association (AMERICAN HEART), ACLS American Heart RQI E-Card (ACLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), ACLS Certification_non ecard (ACLS AHA) - American Heart Association (AMERICAN HEART), ACLS Certification (ACLS RC) - Red Cross (RED CROSS), ACLS Certification Grace (ACLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Fetal Heart Monitoring Certification (FETAL HEART) - Association of Womens Health Obstetrics and Neonatal Nurse (AWOHNN), NRP Certification (NRP) - American Academy of Pediatrics (AAP), NRP Certification Grace (NRP GRACE) - Employee Grace Period for Essential Credential (GRACE), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: A minimum of one (1) year of nursing experience required. Other Information: Department specific credentials - See below-ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RNs administering chemotherapy. APHON Chemotherapy and Biotherapy Provider card required within 12 months of hire for those RNs administering chemotherapy for oncologic indication within the pediatric setting. Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas. PALS required for Pediatric areas with the exception of NICU.- if RN is coming from a non-pediatric background, they have 30 days from date of hire to obtain PALS.NRP certification required for NICU – if RN is coming from a non NICU background, they have 30 days from date of hire to obtain NRP. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) or through GE Healthcare for L&D RNs must be completed prior to completion of job orientation. RN Fellowship Program requires one (1) year of RN independent practice not inclusive of nurse orientation. RN Fellowship specialties require ACLS and BLS Certifications. Newly licensed RNs have six (6) months to obtain ACLS and, or PALS. Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Asbestos = 0%
• Audible Speech = 80%
• Bending and Stooping = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Climbing = 40%
• Communicable Diseases and/or Pathogens = 80%
• Computer Monitor = 80%
• Cytotoxic Chemicals = 60%
• Depth Perception = 80%
• Distinguish Color = 80%
• Domestic Animals = 40%
• Dust = 60%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Hazardous Noise = 0%
• Hearing Acuity = 80%
• Heating Devices = 40%
• Hypoxia = 0%
• Keyboard Entry = 80%
• Kneeling = 60%
• Laser/High Intensity Lights = 0%
• Latex = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Radiation = 0%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Sitting = 60%
• Smelling Acuity = 40%
• Squatting = 80%
• Standing = 80%
• Sudden Decompression During Flights = 0%
• Taste Discrimination = 0%
• Unprotected Heights = 0%
• Walking = 80%
• Wet or Slippery Surfaces = 60%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Employment Type:

Shift:

Description:

Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: “patients” refers to patients, clients, residents, participants, customers, members 

Essential Functions 

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

• Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

• Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

• Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

• Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice

• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

• Responsible for supporting regional efforts to comply with functional area priorities

• Accountable for the selection, evaluation & overall success of the functional leadership teams

• Organization-wide focal point for establishing functional strategies & governance over financials & staffing

• Accountable for communication between service area, functional area, RHM & Regions leader

Operational Delivery

• Responsible for measuring & reporting KPIs/metrics & value delivery

• Providing advice, guidance & leadership for the colleague life cycle

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM).  In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.  Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities.  Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.

• Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries

• Management of CLR team members & daily work

• Partners with Ministry HRBPs & CHROs on Ministry initiatives

• Triage & assignment of compliance cases

• Audits compliance & employee relations entries into case management system

• Ensures consistency of disciplinary outcomes

• Responsible for assigned Departments & caseload for local Ministry

• Participates in local Ministry Executive Team Meetings

• Directs local Ministry Executive Team members & partners in sensitive employment transactions

• Creates job flows & processes for local projects

• Implements System Policies & procedures from Director of CLR 

• Coordinates with COE Peer Leaders within assigned Ministries

Labor Functions:

Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations. Manages negation preparation, contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management. Directs Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel. Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources. Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate. Drives Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. Champions manager education regarding contract terms to ensure consistent application of the CBA. Collaborates with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact with unionization campaigns, layoff’s, closure of locations, etc. for both leaders & colleagues. Oversees petition response & all aspects of the union election vote management in compliance with labor law.

pay grade 17 range $122,855.2166-$202,711.1074  Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
 

Minimum Qualifications

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field. Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience. Previous people management or team leadership experience is required.

Additional Qualifications (nice to have)

Physical & Mental Requirements & Working Conditions (General Summary) Note – Frequencies need to be changed in relation to the standard functional role.   

Direct Healthcare Services / Indirect Healthcare / Support Services:  

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional 

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      Occasional 

• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional 

• Exposure to interruptions, shifting priorities & stressful situations.      Frequent 

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Frequent 

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Frequent 

• Perform manual dexterity activities & / or grasping / handling.     Frequent 

• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional 

• Use a computer / other technology.     Frequent 

• Sit with the ability to vary / adjust physical position or activity.     Frequent 

• Maintain a safe working environment & use available personal protective equipment (PPE).     Continuous 

• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.     Continuous 

• Ability to provide assistance in the event of an emergency. Occasional 

Direct Healthcare Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent 

• Lift a maximum of 30 pounds unassisted.     Occasional  

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     Occasional 

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous 

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     Continuous 

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Occasional 

Indirect Healthcare / Support Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent 

• Lift a maximum of 30 pounds unassisted.     Occasional  

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional 

• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional 

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous 

• Work outdoors with variable external environmental conditions.      Occasional 

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%) 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.