We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:
HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:
BLS-Basic Life Support Healthcare Provider

SKILLS AND KNOWLEDGE:
Proficiency in fundamental patient-care techniques, standard clinical procedures, and routine medical equipment use.

Knowledge of appropriate emergency care for role (i.e. chest compressions, dialing 911)

Ability to follow instructions, furnished in written, oral, diagram, or schedule form.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Possess written and verbal communications skills to explain patient care information clearly and professionally to diverse audiences, including non-medical people.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

JOB ACCOUNTABILITIES:
OPERATIONS.
•Supervises and oversees the day-to-day activities related to patient care services in an inpatient setting, ensuring consistent delivery of high-value quality care to all patient populations served.
•Makes daily rounds with staff to ensure staff have appropriate tools and resources to complete assignments accurately and timely.
•Makes daily rounds with patients to ensure appropriate patient care is provided, and to conduct service recovery as necessary.
•Serves as a clinical resource to team, providing direction for issue/problem resolution and responding timely to escalated issues.
•Develops and implements standard work, processes and workflows to ensure effective and efficient operations while soliciting feedback from staff.
•Leads continuous improvement efforts using Lean or other process improvement methods and concepts, and implements approved recommendations.
•Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and , TJC standards, and applicable laws and regulations
•Ensures maintenance of appropriate records and level of supplies.
•Promotes efficient and effective communications between departments to improve and standardize work flows.
•Collaborates with others to coordinate services, streamline work flow, standardize procedures, and/or drive positive outcomes.
•Identifies areas of non-compliance or vulnerability, developing, recommending and implementing corrective action plans to address or minimize risk.
•Keeps leadership informed of operations, and escalates complex issues requiring higher level direction.
•As necessary, responds to emergencies and/or calls from staff after regular operating hours.
•May participate in and/or facilitate ad-hoc committees and task forces.

PEOPLE.
• Supervises assigned staff, provides input into hiring and termination decisions, develops work schedules, and reviews and approves timekeeping records.
• Sets and maintains expectations with all direct reports, and holds individuals and work teams accountable.
• Evaluates staff performance and recommends associated merit increase. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance. Works with leadership when major disciplinary action is necessary and, if appropriate, in consultation with Human Resources.
• Provides opportunities for career development, role expansion, and cross-training.
• Develops department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs.
• Conducts staff meetings for informative and educational purposes.
• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or recommending the initiation of investigative procedures.
• Ensures staff maintains current and appropriate professional credentials.

• Implements/enforces adherence to department, affiliate, operating unit standards/policies

FINANCIAL MANAGEMENT.
• Assists in meeting financial targets by effectively managing and utilizing personnel and resources.
• Manages and monitors staffing to minimize labor costs.
• Monitors expenses and works with leadership to develop and implement corrective actions plans to address unfavorable variances.
• May participate or provide input in the operating and capital budgeting process.

PLANNING.
• Participates in departmental goal setting process, and communicates goals to staff.
• Monitors staff productivity, ensuring optimal use of resources and makes appropriate changes in response to fluctuations in workload.
• Provides input to leadership chain of command on current and future needs of personnel to meet needs of clients and/or operational demands.
• May prepare reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.
• During peak periods or emergencies, may perform tasks to support patient care.

• May assume responsibilities of manager role during his/her absence.

EDUCATION:
Graduate of an accredited school of nursing.

CERTIFICATION & LICENSURE:
RN-Registered Nurse of California

BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE:
ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:
5 years recent relevant experience.

SKILLS AND KNOWLEDGE:
Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.

Knowledge and understanding of applicable local, state, federal and other health care laws, regulations and requirements – e.g., TJC, Medi-Cal, Medicare.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.

Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Understands age specific needs in providing care to patient population served.

Demonstrates ability to handle confidential and sensitive issues.

Verbal and written communication and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.

Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

Ability to use essential software and applications associated with the role’s duties and responsibilities.
 

Job Shift:

Schedule:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

HS Diploma: High School or General Education Diploma (GED) provided prior to start date

CERTIFICATION & LICENSURE:

CA Licensed Certified Phlebotomy Technician (CPT) I or II

SKILLS AND KNOWLEDGE:

Knowledge and practice of standard principles, processes, procedures, and equipment related to:
1) ordering Laboratory testing,
2) collecting blood specimens,
3) compassionately and effectively interacting with patients,
4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.
2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management Ability to appropriately respond to:
1) fluctuations in volume,
2) unexpected situations or problems such as equipment or IS failure,
3) shift-to-shift hand-offs,
4) STAT test orders,
5) specimen integrity issues,
6) regular review of pending logs, priority assignments, etc.

Adherence to Practices & Procedures:
1) Ability to follow standard practices, processes, and procedures in sequence.
2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Applied Job Knowledge, Critical Thinking & Problem Solving:
1) Solid critical thinking in applying knowledge and decision-making.
2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.
3) Effective verbal and written communication skills.
4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.
 

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma or equivalent education/experience

• 1 year of recent relevant experience.

• Basic knowledge of insurance policies and procedures, as well as patient billing.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s Protected Health Information (PHI).
• Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.