• Is knowledgeable of and ensures that supervised Associates are knowledgeable of applicable current compliance policies and procedures, laws and regulatory developments including their responsibility to comply with applicable laws, regulations and Holy Cross Hospital policies as a condition of employment, as well as reporting mechanisms such as the corporate compliance hotline.
• Ensures that Associates complete compliance orientation and ensures and arranges for ongoing specific risk training (applicable to the department) on a regular basis throughout the year.
• Provides appropriate assistance regarding monitoring techniques to reasonably assure compliance in supervised functional areas, including the submission of reports of suspect non-compliance to the Compliance Officer so that further evaluation can be performed.
• Interviews and hires associates necessary to meet departmental goals and objectives in an efficient and effective manner.
• Directs staff schedules and work flow in order to effectively utilize department and hospital resources. Maximizes the prompt, efficient and effective admission of hospital patients, assignments of patient accommodations and cashiering while maintaining excellent public relations.
• Ensures an efficient and effective patient registration process. This process includes a smooth patient flow from arrival to room placement while maintaining accurate data entry into the hospital information systems.
• Ensures the overall coordination of patient bed placement, transfers and control in an efficient and appropriate manner.
• Ensures that patients, whose insurances require pre-certification are properly and promptly processed so that appropriate reimbursement can be obtained from third party payors.
• Ensures that all insurance coverage is promptly verified for both coverage and benefits. Ensures that appropriate action is taken with the patient or responsible party to protect the hospital against financial loss for those amounts not covered by insurance.

Minimum Qualifications:

* Bachelor's Degree is preferred.

* Requires prior customer service related experience and experience with Charity Care. Requires knowledge of registration processes and basic computer knowledge and skills.

* Requires excellent organizational and communication skills and decision-making ability.

* Prior supervisory experience in a hospital or managed care environment preferred.

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health.
• We are committed to providing compassionate and holistic person-centered care.
• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching
   

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

• Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.

• Excellent organizational skills and ability to prioritize assignments

• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules

• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email

• Skill in demonstrating work experience with a database computer program

• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.

•  Assist in coordinating patient flow throughout the clinic, from registration to discharge.  
• Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.  
• Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers. 
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
• Travel between our West LA, Santa Monica and Westwood location as needed 
• Position starts in the Santa Monica location while awaiting West L.A opening 

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here!

At UCLA Health, you can do all this and more with a primary focus in oncology patients. Maintenance and review of patient medication profiles; reviewing and verifying physician medication orders and patient medical record; and checking of IV products. Interacting with healthcare professionals and providers to help promote safe medication use, prevent inappropriate or misuse of medications; provide clinical pharmacy services (e.g., pharmacokinetic dosing, therapeutic interchange, IV/PO conversions, clinical protocols per pharmacy and pharmacist interventions). 

UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers, and other ancillary locations throughout metro Los Angeles. We are also home to the David Geffen School of Medicine, an internationally-respected center of medical learning and research. Through the efforts of our outstanding people, we have become Los Angeles’ trusted provider of exceptional, compassionate patient care. If you’re looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.

Schedule: Monday–Friday, variable hours (hours may vary based on departmental needs). You are required to have the ability to travel to multiple work sites within UCLA Health. 

Hourly Salary: $115.04

Bargaining Unit: HX-UPTE

We are seeking an exceptionally-skilled and compassionate pharmacist with the following qualifications: 

• Doctor of Pharmacy Degree
• California Pharmacy license 
• ASHP-accredited PGY2 oncology residency or at least a minimum of 1 year of pharmacy practice experience in oncology
• Recent clinical oncology experience (within 5 years)
• Board Certification in Oncology (BCOP) preferred
• Previous infusion pharmacy experience preferred
• EPIC/Beacon experience preferred
• Exceptional communication, interpersonal, organizational and follow-through skills
• Knowledge of and ability to perform age specific and disease specific pharmacokinetic calculations
• Required to have the ability to travel to multiple work sites within UCLA Health

UCLA-Santa Monica Rape Treatment Center (RTC) is a specialty clinic that provides trauma informed acute forensic medical care for victims of sexual assault/abuse. The Per Diem NP will provide on-call clinic coverage to ensure sexual assault/abuse medical forensic examinations are available 24 hours a day. Responsibilities include but are not limited to: direct patient care services, providing sexual assault/abuse forensic medical examinations, coordination of medical and follow up care, and crisis intervention; assisting RTC NP Supervisors with Clinic operations, and facilitating collaboration with hospital departments and community agencies (Law Enforcement, District Attorneys, crime labs, etc.). The NP functions in an interdependent role by implementing the appropriate “standardized procedures” (SPs). By using the SPs the NP is able to change the treatment regimen after observing signs and symptoms of illness, reactions to treatment, general behavior, and physical condition, and determines if they are abnormal findings (Ca Nursing Practice Act, subsection (b) of Section 2725). This is a Per Diem on-call position.

Minimum requirements include: 1 night/week and one weekend/month (approx. 90hrs/month), plus holiday coverage. There is an approximate 30-minute response time to the clinic. This role is in Santa Monica, CA. Salary: $98.95/hour plus shift differential, On-Call $18/hour.

• CA RN License and California NP License-required
• 2 year NP experience -required
• No previous forensic-medical experience required. Comprehensive training provided.
• State of CA NP Furnishing with Schedule II
• MSN/DNP in an NP (FNP, Peds, Adult/Gero NP, Women's Health) specialty-required 
• National Board Certification as an NP-required 
• BLS certification from AHA or ARC- required
• NPI #, DEA #, Enrollment in CURES
• 30-minute response time to the clinic- required
• Ability to utilize Excel, Word and other software programs - required
• Skill in working independently and following through with minimum direction - required Ability to set priorities - required
• Demonstrate writing skills to compose logical, detailed and grammatically correct correspondence - required
• Document patient care in a concise and comprehensive manner - required

UCLA-Santa Monica Rape Treatment Center (RTC) is a specialty clinic that provides trauma informed acute forensic medical care for victims of sexual assault/abuse. The Per Diem NP will provide on-call clinic coverage to ensure sexual assault/abuse medical forensic examinations are available 24 hours a day. Responsibilities include but are not limited to: direct patient care services, providing sexual assault/abuse forensic medical examinations, coordination of medical and follow up care, and crisis intervention; assisting RTC NP Supervisors with Clinic operations, and facilitating collaboration with hospital departments and community agencies (Law Enforcement, District Attorneys, crime labs, etc.). The NP functions in an interdependent role by implementing the appropriate “standardized procedures” (SPs). By using the SPs the NP is able to change the treatment regimen after observing signs and symptoms of illness, reactions to treatment, general behavior, and physical condition, and determines if they are abnormal findings (Ca Nursing Practice Act, subsection (b) of Section 2725). This is a Per Diem on-call position.

Minimum requirements include: 1 night/week and one weekend/month (approx. 90hrs/month), plus holiday coverage. There is an approximate 30-minute response time to the clinic.This role is in Santa Monica, CA. Salary: $98.95/hour plus shift differential, On-Call $18/hour.

As a Clinical Dietitian, you will provide medical nutrition therapy to inpatient and/or outpatient populations across a variety of specialized practice areas, including pediatrics, renal, critical care, gastroenterology, cardiology, orthopedics, neurology, and oncology.

Under the supervision of the Clinical Nutrition Manager, you will assess patients’ nutritional needs, conduct nutrition-focused physical examinations, identify and diagnose malnutrition, and develop, implement, monitor, and reassess individualized nutrition care plans. You will also provide patient and family education and coordinate referrals for continued nutrition care following discharge from the UCLA Health network.

Working as part of an interdisciplinary healthcare team, you will collaborate closely with physicians, nurses, food service personnel, patients, and other care team members to support high-quality patient care. You will also have opportunities to contribute to departmental initiatives and performance improvement projects.

• At least 2 years of clinical experience as a Registered Dietitian required.

• At least 1 year of pediatric clinical experience highly preferred.

• Experience with CCS paneling highly preferred.

• Excellent verbal and written communication skills.

• Demonstrated ability to work collaboratively and effectively as part of an interdisciplinary team.

 Major duties include but are not limited to: 

Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds

• Ability to creatively integrate competing demands into a productive working environment.

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows

• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

·Familiarity and knowledge of authorization process & managed care programs

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here!

At UCLA Health, you can do all this and more with a primary focus in oncology patients. Maintenance and review of patient medication profiles; reviewing and verifying physician medication orders and patient medical record; and checking of IV products. Interacting with healthcare professionals and providers to help promote safe medication use, prevent inappropriate or misuse of medications; provide clinical pharmacy services (e.g., pharmacokinetic dosing, therapeutic interchange, IV/PO conversions, clinical protocols per pharmacy and pharmacist interventions). 

UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers, and other ancillary locations throughout metro Los Angeles. We are also home to the David Geffen School of Medicine, an internationally-respected center of medical learning and research. Through the efforts of our outstanding people, we have become Los Angeles’ trusted provider of exceptional, compassionate patient care. If you’re looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.

Schedule: Monday–Friday, 7:00am-6:00pm (hours may vary based on departmental needs). You are required to have the ability to travel to multiple work sites within UCLA Health. 

Hourly Salary Range: $95.61-$112.00

Bargaining Unit: HX - UPTE

We are seeking an exceptionally-skilled and compassionate pharmacist with the following qualifications: 

• Doctor of Pharmacy Degree
• California Pharmacy license 
• ASHP-accredited PGY2 oncology residency or at least a minimum of 1 year of pharmacy practice experience in oncology
• Recent clinical oncology experience (within 5 years)
• Board Certification in Oncology (BCOP) preferred
• Previous infusion pharmacy experience preferred
• EPIC/Beacon experience preferred
• Exceptional communication, interpersonal, organizational and follow-through skills
• Knowledge of and ability to perform age specific and disease specific pharmacokinetic calculations
• Required to have the ability to travel to multiple work sites within UCLA Health

In this role you will provide direct patient care for diverse patient population within multiple Dermatology practices, working with faculty physicians, Physician Assistant, Nurse Practitioner fellows, residents, medical students, nursing staff, patient services staff and ancillary personnel. You will report directly to the RN Supervisor and/or Clinic Manager and assist with day to day patient care, inbasket messages, incoming/outgoing phone interactions, relaying physician instructions,  medication prior authorization, topical numbing, providing patient instructions and/or education,  procedure assistance (biopsies, excisions, Mohs, and Cosmetic procedures). 

Ability to float within Dermatology locations.

Position starts in the Santa Monica location while pending West L.A opening 

Salary Range: $38.54 - $50.84/ Hourly

Minimum 3 years paid teaching experience required.

Master's degree in education, psychology, or a related field, OR 5 years of full-time teaching experience.  

Valid California teaching credential required. 

Experience with atypically developing children and adolescents preferred.

Excellent oral and written communication skills and relationship building skills.

Must carry hospital phone during normal work hours and respond in a timely manner. 

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

The Department of Neurology is seeking an experienced Administrative Assistant III to join our collaborative and patient-focused team. In this key role, you will provide comprehensive administrative support to physicians and clinical staff by managing patient communications, coordinating appointments, maintaining electronic medical records, preparing medical and insurance-related documentation, tracking authorizations, facilitating provider correspondence, and ensuring timely follow-up on patient inquiries. The ideal candidate is highly organized, proactive, detail-oriented, and thrives in a fast-paced healthcare environment while delivering exceptional customer service and helping support the department’s commitment to outstanding patient care and operational excellence.

• Possess and maintain current certification: Guard Card, Chemical Agent, California driver’s license and BLS Certification (American Heart Association or Red Cross).
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to complete continual training classes as required. (Training provided)
• Ability to establish and maintain cooperative working relationships with Primary & Specialty Care employees, Management, Security Management, Local Law Enforcement and surrounding community.
• Ability to independently resolve issues working within set policies and procedures.
• Ability to know and use available resources in order to solve problems.
• Ability to operate security related equipment and general office equipment.
• Ability to recognize the importance of dealing diplomatically with the public, and the importance of a good public appearance.
• Ability to relay information, either in writing or verbally, in a professional manner.
• Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.
• Demonstrated ability to assess problematic or emergency situations and plan / execute an appropriate solution based on established guidelines or policies.
• Knowledge and understanding of all Security Program operational policies and guidelines.
• Knowledge of applicable geography in order to expedite calls and to be an effective information source.
• Knowledge of penal and radio codes and language used in radio communications.
• Physical ability to handle various intervention incidents, including patient restraints and violent subjects.
• Physically able to perform sustained foot patrols, prolonged standing, lifting patients, and physically restrain patients or prisoners as necessary.
• Visual and hearing ability to detect and report unusual circumstances quickly and accurately.
• Working knowledge of security practices, protocols and techniques.

The Department of Neurology is seeking a customer-focused Patient Service Representative to provide administrative and patient support services in a dynamic clinical setting. Reporting to the Clinic Manager, this role serves as a key point of contact for patients, delivering exceptional service while supporting clinic operations and upholding UCLA Health's CI-CARE standards. Responsibilities include scheduling appointments through the electronic medical record system, verifying insurance eligibility and obtaining authorizations, maintaining accurate patient demographic information, and managing patient registration and check-in processes. In this role, you will also collect payments, ensure compliance with departmental policies and procedures, and serve as a liaison between patients, providers, nursing staff, and other healthcare team members to promote a seamless patient experience. This position plays an important role in supporting high-quality patient care and the efficient operation of the Department of Neurology.

Hourly range: $31.88-$45.66

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

• Ability to creatively integrate competing demands into a productive working environment.

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.

• Working knowledge of patient-related policies and procedures as well as a thorough understanding of the University system and its services and programs.

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

This position may be converted to career.

Under the direction of a Custodial Supervisor, the Custodian is responsible for maintaining a clean, safe, and sanitary environment throughout assigned UCLA Health facilities. This position performs routine and specialized cleaning in patient care areas, nursing stations, exam and procedure rooms, offices, conference rooms, hallways, corridors, and public spaces. The Custodian operates a variety of cleaning and floor care equipment and follows established procedures for cleaning, disinfecting, and maintaining surfaces.

The role includes cleaning isolation rooms, performing high- and low-level dusting, maintaining floors through sweeping, stripping, and waxing, and properly handling and storing cleaning chemicals and supplies. The Custodian plays an important role in supporting a safe and welcoming environment for patients, visitors, and staff while adhering to UCLA Health's infection prevention, safety, and cleanliness standards.

Salary Range: $28.72 / Hourly

·Ability to exercise tact and diplomacy while directing co-workers.

·Ability to interact effectively with patients, customers and associates in a way that exhibits superior integrated customer service and teamwork.

·Ability to operate all types of housekeeping equipment (vacuum cleaners, floor machines, carpet extractors, auto scrubbers, pressure / steam cleaning machine etc).

·Ability to perform and prioritize multiple tasks effectively and efficiently.

·Ability to read, write, comprehend and communicate in English.

·Ability to take initiative and follow through.

·Ability to work within defined time constraints.

·Excellent listening and verbal communication skills.

·Excellent organization and problem solving skills.

Must be able to frequently:

·Bend waist while standing.

·Lift, push and pull a minimum of 50 lbs.

·Stoop and squat.

·Twisting and bending of the neck forward and backward.

·Work in standing position for long periods.

In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.

Play a key role in the delivery of world-class patient care. Continuously elevate quality of care within an award winning health system. Leverage your expertise to make a life changing difference. At UCLA Health Pharmacy, you can do all this and more. 

Under the supervision of Senior Storeroom Personnel, you will work in conjunction with and independently to ensure inventory levels for pharmaceuticals are at par in designated storage areas. Duties may include establishing par levels, cycle counts, ordering product to replenish par levels, procuring non-formulary drugs, interdepartmental medication billing, filling departmental orders to the satellite pharmacies and clinics. You will be required to receive and store incoming drug products and supplies, verify quantities against invoices and check for outdated/expired medications in current inventory.

Schedule: Varied shifts, depending on department needs, including weekends and holidays

Hourly Salary Rate: $39.20 (Pharmacy Technician I Per Diem) or $46.62 (Pharmacy Technician II Per Diem)

• Pharmacy Technician I Per Diem (9279): Less than 2 years of experience
• Pharmacy Technician II Per Diem (9278): Equal to or more than 2 years of experience

Bargaining Unit: EX - AFSCME

We’re seeking a dedicated professional with:

• California Pharmacy Technician License
• 1 year storeroom or procurement experience in inpatient or outpatient setting
• Completion of high school  or equivalent
• Preferred 2 year Associate of Arts degree
• Knowledge of purchasing practices such as inventory control.
• Knowledge of medical terminology and pharmaceutical abbreviations.
• Skill in operating a Windows-based computer used to purchase drugs and maintain pharmacy inventory catalog for order entry system. 
• Skills in writing grammatically correct routine business correspondence such as departmental memorandum, performance evaluations.
• Ability to speak on a one-to-one basis using appropriate vocabulary and grammar to obtain information, resolve problems, and explain policies and procedures.
• Ability to establish and maintain cooperative working relationships with internal and external staff.
• Skill in adding, subtracting, multiplying, and dividing numbers to determine minimum and maximum par levels and order quantities.
• Ability to accurately perform pharmaceutical calculations.
• Skill in performing under the stress of frequent interruptions and/or distraction.
• Skill in working independently and flowing through on assignments with minimal directions.
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and under the pressure of ordering deadlines.
• Ability to walk, reach and bend. Ability to push/pull up to one hundred (50) pounds and left/carry various items weighing up to (25) pounds. Ability to maneuver pallets onto a pallet jack, count product above and below waist level.
• Knowledge of using hand held ordering devices.
• Knowledge of using Care Connect.
• Knowledge of ordering specific products in distributors online access modules.
• Knowledge of knowing pharmacy cost centers and natural expense classifications.

As a Patient Transporter, you will be responsible for positioning, transferring and transporting patients to and from various departments or locations by wheelchair, bed, or gurney. You may also perform teaching and training functions, dispatching function, and limited clerical duties for the transport function. Other role requirements include:

• Equipment maintenance and cleaning or disinfection
• Deliver and pick-up specimens, blood, medical equipment, medical records, medications, and various other items
• Transport deceased patients to the morgue 

This is a part-time "as needed" per diem position; schedule and working hours will vary. May convert to Career.

Pay Rate: $29.44 Hourly

Required:

• Basic Life Support (BLS) certification from the American Heart Association or Red Cross.
• Interpersonal skills to interact diplomatically and sensitively with acutely ill patients.
• Knowledge of basic computer skills to perform data entry and to obtain information from Hospital Systems utilizing a personal computer.
• Ability to push, pull, lift a minimum of 150 pounds.
• Knowledge of proper lifting techniques sustaining a safe work environment for self and co-workers.
• Skilled in English language in both written and verbal format.
• Good comprehension of written and verbal instruction.
• Ability to strictly obey healthcare regulations for Infection Control and follow UCLA Policies and Procedures.
• Demonstrates a high degree of accuracy and attention to detail.

Preferred:

• Acute care hospital experience.
• Knowledge of patient care in a hospital setting.
• Transport and/or lift team experience.