Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Acts as primary point of contact for international oncology patients, families/escorts, and other external entities, ensuring seamless coordination of patient care and operations and departmental business needs are met by liaising with various clinical and administrative staff within DF and BWH
• Develops and maintains strong professional relationships and communication with DFCI and BWH key stakeholders including disease center teams, International Patient Center, clinicians, interpreter/ambassadors, referral sources, staff, patients, and families to continually improve operations, maintain quality, and ensure satisfaction
• Manages cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures at affiliated locations, including the Dana-Farber/Brigham and Women’s Cancer Center and Brigham and Women’s Faulkner Hospital
• Independently problem solves and manages cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures
• Manages the full cycle of oncology and non-oncology medical services for international patients, ensuring all needs of the patients and families are met throughout their visit
• Manages billing and payments to provide timely, seamless service
• Manages letters of guarantee process ensuring financial goals of the organization are met
• Manages submission of treatment plans and writing of medical documentation to referring entities as necessary with close collaboration with Nurse Director, Nurse Navigators, and the medical oncology team
• Develops, interprets, affects and maintains Standard Operating Procedures (SOPs) in collaboration with leadership
• Carries out major assignments in conducting the operations of the international office business through managing extensive patient portfolios
• Develops and maintains resources for patients in collaboration with marketing, development and other institute resources
• Manages discharge process including discharge planning, monitoring inpatient cases, and providing necessary coordination with internal care teams, interpreter/ambassador, IPC, scheduling teams, and external stakeholders
• Manage repatriation and post-repatriation processes
• Delivers concierge-level attention for each patient
• Serves as on-call, after-hours contact to provide international patients assistance with the coordination of medical care outside of regular business hours as needed
• Responsible for adherence to standard operating procedures, compliance requirements and meeting defined service levels/key performance indicators related to patient care
• Collaborates on the development and implementation of programmatic initiatives to optimize operations and programmatic development
• Collaborates with fellow international team members to ensure seamless coverage and task management in times of full and partial staffing levels
• Participates in training and onboarding of new hires
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• ​Knowledge of medical terminology, specifically within oncology. Knowledge of patient scheduling preferred
• Strong analytical, decision making and time management skills
• Exceptional computer skills and knowledge of Microsoft Office (operating systems, word processing, database, electronic mail, Internet, spreadsheet), Customer Relationship Manager (CRM) tools. Knowledge of Epic preferred
• Strong problem-solving skills including the ability to resolve complex issues on behalf of the providers and the patients
• Exceptional customer service skills including the ability to deescalate and resolve patient concerns
• Exceptional oral and written communication skills including email etiquette
• Strong critical thinking and process improvement skills
• Ability to relate to and collaborate with a varied workforce and patient base in a highly matrixed organization
• Ability to relate to patients from varied countries and backgrounds, and to respond to their needs demonstrating a great deal of cultural awareness and sensitivity
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Ability to handle sensitive and confidential information discreetly
• Ability to adapt to changing priorities and champion change within peers
• Highly motivated, independent, and capable of performing in a fast-paced environment
• Team player

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma, with a bachelor’s degree preferred. Candidates must have at least 3 years of administrative and/or customer service experience in a healthcare setting. Bilingual or multilingual skills are preferred, with knowledge of Arabic strongly preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

This position entails patient contact and communication, both by phone, video conference and in person. Age of population served is primarily adult.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Manages all aspects of patient care in collaboration with his/her supervising MD and care team
• Examines patients to obtain information about their physical condition
• Orders and interprets diagnostic test results to obtain pertinent medical information
• Obtains, compiles, and records patient medical data which may include admission and discharge notes, daily progress notes and results of examinations
• Prescribes therapy or medications and performs procedures according to DFCI privileges
• Demonstrated ability to work collaboratively with all members of the care team and all DF/BW staff
• Participates in quality improvement projects and patient safety initiatives
• Practices in an efficient manner without compromising high level of patient care
• Works well with and coordinates care amongst attendings, consulting teams, nurses, social worker and other healthcare professionals promoting excellence in patient care
• Adheres to documentation of notes based on standard practice of program
• Participates in precepting of students after training completed. May begin earlier or later based on Chief PA or supervising MD recommendation. (Inpatient Chief PAs must approve inpatient PA preceptors. Proctoring may be recommended for PAs who are unable to participate in the PA student preceptor program.)

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Expert knowledge of general medicine and preferable exposure to hematology/oncology and/or inpatient medicine. Ability to incorporate knowledge of general internal medicine and medical complications unique to oncology patients in day-to-day management of patients will be required
• Must be professional, quality driven, and have the proven ability to work well within a cohesive group of peers. Exercises the highest level of professional judgment and will exercise independent originality in solving problems. Strong communication skills and sound judgment
• Possesses the maturity and confidence to work closely with clinicians, therapists, and team members across the organization. Ability to build working relationships amongst his/her peers and other team members working with inpatient oncology patients
• Demonstrates a commitment to ongoing clinical education and training and exhibits expert knowledge of inpatient oncology and general medicine
• Able to accept instruction and guidance and assume graded responsibility in complex teamwork, while demonstrating an understanding of procedures, policies and documentation required to facilitate PA compliance with hospital standards of care
• Demonstrates ability to work collaboratively with all members of the care team and all DF/BW staff

MINIMUM JOB QUALIFICATIONS:

The position requires a Master's degree and completion of an AAPA/NCCPA-accredited Physician Assistant Studies program. Candidates must be NCCPA certified, hold a license to practice as a Physician Assistant in Massachusetts, and maintain current DEA and Massachusetts Controlled Substance Licenses. Additionally, 100 hours of CME must be completed every 2 years in compliance with national and state regulations.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Provides direct care to adult patients.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

SUMMARY:

Coordinates total nursing care for patients participates in patient and family teaching and provides leadership by working cooperatively with ancillary nursing and other patient team personnel in maintaining standards for professional nursing practice in the clinical setting.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Documents initial and ongoing patient assessment in a complete, concise, and timely manner according to policy and procedure of MHMC.
Develops and modifies and effective, comprehensive, and individualized plan of care including discharge planning for assigned patients, utilizing standards of care developed by MHMC.
Applies knowledge and skills necessary to provide care appropriate to the age of the patient served, i.e.: infant pediatric, adolescent, adult, and geriatric.
Initiates and coordinates patient teaching according to identified needs.
Integrates, delegates, and coordinates patient care using interdisciplinary approach.
Delegates responsibilities for care, when applicable, and makes assignments according to skills of caregiver.
Evaluates patient responses to interventions according to established policy and procedure of MHMC.
Demonstrates an ability to plan and supervise other patient caregivers in providing patient care on unit while functioning as a professional role model.
Demonstrates the ability to exercise independent judgment in times of need and emergency situations and evaluates the results of actions taken.
Administers medication and perform treatments, utilizing principles of aseptic technique to assigned patient according to the established policy and procedure of MHMC.

MINIMUM QUALIFICATIONS:

Minimum of one year of RN experience.
Epic experience preferred.
Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in services, formal educational programs, other work groups and on-the-job training).
Attends and participates in staff meetings and in services and/or reviews documentation as required.
Assists in the orientation of others and actively participates in mentoring.
Performs analytical and decision-making functions with minimal supervision.
Recognizes and seeks assistance/consultation when appropriate.
Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
Possesses awareness of programs/services provided by Hospital and where they are located.

EDUCATION:

Graduate of an accredited school of Nursing, BSN preferred.
MA RN License
BLS and/or ACLS Certification

Additional certification required where applicable:

ICU, FLOAT, S1 and M2-ACLS
Emergency Department-PALS and ACLS
PACU-ACLS, PALS
Interventional-PALS and ACLS

Pay Range: 

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Driving Required:

Union:

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Provides operational and administrative support in the development and implementation of program functions.
• Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects.
• May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome.
• Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters.
• Assists with planning and execution of seminars, meetings, and special projects.
• Triage inquiries and provide general problem resolution related to program with appropriate level of urgency.
• Maintains and manages processes associated with varied programs, projects, and events.
• Prepares documents such as correspondence, reports, presentations, packets.
• May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts.
• Keeps all members of the team up to date with relevant program information.
• May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program.
• May work on special assignments and projects as needed.

Knowledge, Skills and Abilities

• Strong written and oral communication skills.
• Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Excellent attention to detail skills.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, prioritize and follow-through. 
• Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist.

Minimum Job Qualifications

• High School Diploma required.  Bachelor’s degree preferred.
• 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

SUMMARY:
Under supervision of the Manager Laboratory Outreach Services or guidance of the Lead Phlebotomist, performs responsibilities associated with obtaining blood and various other patient specimens in accordance with department procedures. Obtains samples ordered by physicians for routine and specialized tests on assigned unit. Takes samples from pediatric and adult patients on outpatient units. Transports specimens and completes basic records. Fosters patient and family centered care and nursing services in accordance with the Brown University Health and The Miriam Hospital’s mission, vision, values, with consideration of the life span, including all developmental stages as well as cultural patterns.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Performs various functions associated with the computer system to assure proper collection and documentation of patient specimens.

• Patient Registration including Patient Identification and verification, Patient Look-up, enter patient demographics, insurance information, guarantor, PCP, ordering provider, order tests, enter diagnostic codes, ordering provider following established policies and procedures for patient identification and verification, registration, test orders, medical necessity, and document scanning.

• Manage Advanced Beneficiary Notice (ABNSN) to include obtaining supporting diagnostic codes, document review, patient signature, document management and scanning.

• Performs related clerical activities such as medical necessity follow-up, sorts and files records, daily checklists, answering phones, report delivery, receiving patient into clinical treatment area, as necessary.

• Maintains/monitors standing orders for expiration and renewals confirming tasks are followed through to completion.

• Provides patient with forms for test, gives instructions regarding any special preparation necessary prior to specimen collection test or appointment. May contact additional patient information to complete patient records.

• Schedules venipunctures or capillary blood punctures according to priority and type of test, such as timed studies. Utilizes computer-generated collection labels and references Pathology Handbook as necessary to ensure collection of specimens is in accordance with established procedures, i.e., specimens are collected in proper containers and meet special collection requirements as appropriate. Duties are performed according to hospital policy and observance of universal precautions.

• Verifies identity of patient following established procedures and proper patient preparation prior to venipuncture such as fasting or special diet.

• Obtains blood samples from patient according to venipuncture or capillary puncture technique. Alerts nursing staff or supervisor to any deviations from puncture or adverse patient condition. May collect other types of specimens (throat culture etc.). May require processing of samples to include centrifuging samples and specimen tracking.

• Obtains samples for specialized tests (thyroid Releasing hormone, therapeutic drug monitoring, and D-Xylose tolerance). Verifies volume and timing of dosage. May monitor patient as assigned to observe reactions, including Diaphoresis, sleeping, etc.

• May be required to perform bleeding times.

• Labels, wraps and transports samples according to type and urgency of sample. Maintains records on sample procurement.

• Performs duties according to hospital policy and universal precautions.

• Performs various functions associated with the computer system to assure proper collection and documentation of patient specimens.

• Register patients and order tests following established policies and procedures for patient identification and verification, registration, test orders, medical necessity and document scanning.

• Performs related clerical activities such as, sorts and files records, daily checklists, answering phones, report delivery, receiving patient into clinical/treatment area and as necessary, interviews patient to obtain insurance, biographical and medical information to complete registration records.

• Provides patient with forms for test, gives instructions regarding any special preparation necessary prior to test or appointment. May contact patient to return and repeat tests. May contact outside agency physician office to obtain additional patient information to complete patient records. All essential functions performed in this position reflect the age specific needs of the patients.

• Follows established procedures, guidelines and protocols when obtaining samples at the patient’s home.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION:

• High school diploma or GED required.

• Phlebotomy certificate through National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a Phlebotomy certificate program to include formal internship demonstrating 100 successful venipunctures.

• In lieu of internship, 6 months of phlebotomy experience may be considered.

• In lieu of phlebotomy certification, 5 plus years direct phlebotomy experience may be considered.

EXPERIENCE:

• Ability to perform venipuncture techniques and capillary puncture on adults, children and infants.

• Interpersonal skills to obtain and provide information to patients and to explain procedures effectively in order to allay fears and anxiety.

• Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

• Clerical skills to prepare and maintain records and reports, including keyboard skills to enter access information.

• Familiarity with blood collector equipment, anticoagulants, special precautions and interference.

• Ability to distinguish chromatic colors.

• A Phlebotomy certificate required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENT:

• Works with in-patient care environment with considerable walking between units and where some physical effort may be required to deal with patients who are uncooperative.

• Some exposure to odors when handling specimens.

• Exposure to communicable diseases while administering to patients, however chance of injury is minimized by the adherence to established infection control procedures.

• Manual dexterity to perform venipunctures.

SUPERVISORY RESPONSIBILITY: None.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

SUMMARY:

Summary:
Reports to the Manager or Director of Case Management. Provides coordinated care support to facilitate and expedite patient care services. Participates in daily rounds and collaborates with the clinical healthcare team across the patient care continuum to include preadmission and post hospital discharge. As a member of that team, shares responsibility for the implementation of the discharge plan; ensures efficient and effective delivery of patient care services through the appropriate utilization of healthcare resources. Full time, part time per diem and job share schedules available.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Responsibilities:
Partners with medical staff and other members of the healthcare team in collaboration with the patient/family to facilitate the plan of care for a defined patient population across the continuum of care. Identifies a high-risk patient population within the caseload for care management assessment screening and targets interventions in conjunction with the healthcare team within one business day of patient admission
Participates in daily care rounds to collaborate with members of the patient 's healthcare team as well as to evaluate and facilitate development and implementation of the discharge planning process. Develops the initial patient discharge plan and reviews with patient, family members and other members of the interdisciplinary team. Reassesses the discharge plan daily during collaborative care rounds.
Proactively builds post hospital referrals and sends to the Transition Care Coordinator when indicated to facilitate timely discharge.
Delivers Important Message follow-up notices to all Medicare patients according to CMS regulations. Follows CMS and DOH regulations in relationship to discharge guidelines and patient rights.
Coordinates the length of stay with the physician care team and patient. Ensures team is informed of insurance qualifiers that may affect the discharge plan. Discuss approaching discharge readiness of patients. Identify and assess readmitted patients and complex patients in collaboration with members of the healthcare team to coordinate discharge.
Advocates for the patient and advises the patient regarding financial implications of their discharge plan when coordinating care for the patient. Communicates the discharge plan, including post facilitygency acceptance, to patients, families and all members of the care team.
Documents final discharge disposition in progress notes. Develops appropriate patient care reports to ensure safe patient handovers occur as a patient is transferred from one patient care area to the next. Provides care plan direction for the advancement of a patient care delivery system which supports managed care strategies and decreases readmission risk.
Acts as a change agent by identifying opportunities to improve patient flow and reduce service delays through problem resolution and follow-up.
Demonstrates a fundamental grounding in nursing theory and practice with a clinical background within a defined content area. Remains current on the latest concepts techniques and methods relative to his/her service.
Demonstrates knowledge of federal and state rules and regulations.
Reviews and acts as a change agent by identifying opportunities to improve patient flow and identifies and reduces service delays through problem resolution and follow-up. Identifies and tracks service and discharge patient delays.
Participates in departmental and/or interdepartmental quality improvement activities as requested: i.e. OpX teams weekly long LOS reviews interdisciplinary rounds readmission reviews. Participates in Orienting of New staff as requested.
Participates in ongoing education-related professional activities and affiliations to maintain an advanced level of knowledge of patient care services third party payer and managed care requirements and case management.

MINIMUM QUALIFICATIONS:

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
BASIC KNOWLEDGE:
Graduate of a School of Nursing with current license to practice as a Registered Nurse in the State of Rhode Island.
Bachelor 's Degree Required

Certification in Case Management by a nationally recognized organization preferred.
AHA BLS Provider Required.
EXPERIENCE:
Three years of clinical experience with recent experience in case management, community case management, patient navigation, or discharge planning is strongly preferred.
Strong analytical and interpersonal skills are required to provide guidance to and communicate daily with healthcare professionals, patients and families.
Must exhibit a collaborative approach and method of communication to interact successfully on as daily basis with a wide and diverse population of both health care providers insurers patients and their families.
Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes human development stages and cultural patterns in each step of the care process.
Must be proficient in the use of Microsoft Office software including email and Outlook calendar and have basic keyboarding skills.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
General hospital environment with occasional stressful conditions associated with patient care. Risk of exposure to blood borne pathogens and disease is minimized and controlled by adherence to Hospital Infection Control policy and procedures.
Must be able to make hospital rounds through various patient care areas either by walking or through some other mobile means. Visual acuity and finger dexterity is needed to review and carry medical records navigate through automated system screens and type on a typical computer terminal keyboard. Lifting of up to 10 lbs. may be necessary to transport items from one care unit to the next.
INDEPENDENT ACTION:
Responds to individual patient-care situations demonstrating knowledge and skills acquired through education certification and work experience.
SUPERVISORY RESPONSIBILITY:
None.

Pay Range: 

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Driving Required:

Union:

SUMMARY: Under the direction of Clinical Nurse Manager (Inpatient)/Program Director (Partial) and Unit Charge RN, the Behavioral Health Specialist I (BHS I) is responsible for providing care and safety to children and adolescents as a member of the interdisciplinary treatment team. The BHS I is responsible for input into the formulation of the day-to-day schedule and structure of a therapeutic milieu and the implementation, observation, and documentation of this program under the direction of a Registered Nurse. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: A. Participates in maintaining a safe and therapeutic environment. Actively engages with assigned children throughout shift. Participates in the development and operationalization of the milieu care plan for assigned patients according to established department and unit-based procedure/policy. Maintains and documents level of patient observation as ordered by the physician/charge RN each shift. Provides support to visiting parents as well as information according to treatment team request. Supervises assigned children in daily routines and actively assists with activities of daily living and basic hygiene needs. Identifies, reports, and resolves potentialctual problems on the unit. Demonstrates appropriate critical incident follow-up skills by timely verbal reporting to charge RN and documentation in medical record. Completes other documentation (i.e., incident reports, intakes, etc. as applicable). Participates in restraint debriefings. Carries out daily assignment as delegated by Charge RN and reports back prior to change of shift. Intervenes in disruptive milieu or destructive to self/other patient situations providing timely therapeutic intervention(s) to children in distress. Maintains appropriate boundaries. B. Adheres to Hospital, Departmental, and Program policies and procedures. Attends peer review and staff meetings as assigned. Maintains current certification in crisis management. Maintains current CPR certification. Maintains current OSHA, ERS, Safety Certifications Attends unit/hospital staff development as assigned. C. Actively participates in the patient care planning process under the direction of the primary/charge RN. Works to support initial therapeutic alliance with patient and family on admission.Assists with the separation process and performs other duties necessary to provide a smooth transition to the hospital environment. Within the 8-hour shift, documents objective observations within a shift note and shares observations with assigned RN. Reviews milieu care plan and problem list on a daily basis and suggests revisions based on observations. Communicates individual patient milieu care plans in an ongoing manner to other unit staff including liaison with other interdisciplinary treatment providers. Actively participates in treatment team, rounds, patient-specific discussions, and hand-off shift report, as assigned. Accurately documents significant patient/family observations/milieu care on the Kardex and medical records in a timely fashion. Offers information and knowledge acquired through experience to other staff via formal/ informal staff development forums. Is able to adapt care “style” to meet needs of various childrendolescents. D. Supports and contributes to the development of care plans/behavioral management. Assists and teaches patients in activities of daily living and personal hygiene based upon patient’s abilities. Co-leads community meeting/milieu meeting/social skill group. Co-leads other program specific groups such as activity or recreation. Demonstrates ability to set consistent and supportive therapeutic limits within guidelines of hospital, unit, and department standards. Follows behavioral programs specific to the needs of the patient in collaboration with the assigned RN and treatment team. Organizes unit activities. Coordinates, supervises and actively participates in children’s activities such as physical &social development activities.Arranges for transportation of materials if required. Participates in teaching visits/family and parent training as assigned. Consistently models to patient/families appropriate and therapeutic interpersonal staff/patient interactions. Co-leads therapy groups with a clinician. color:red Supports and actively participates in recreation therapy programs. Handles crisis situations in a safe, effective manner, utilizing the least restrictive, safe patient care alternative. Takes the initiative to seek formalnformal supervision, incorporating suggestions for improvement/changes in job performance. Performs other related duties as required, assigned, or directed by Charge RN. While an individual is hired to work on a particular program, they may at times be asked to perform comparable duties in other clinical settings throughout the hospital system as program needs arise. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: Baccalaureate Degree in a Human Service field preferred. Other education and experience considered and may be substituted for educational requirements at the discretion of the Hiring Manager. Must demonstrate aptitude and willingness to learn role related skills. Demonstrated knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and cultural patterns in each step of the care process. st1:place wt=onst1:placename wt=onBradley/st1:placename st1:placename wt=onHospital/st1:placename/st1:place Safety Care Certification: Employees in this position work in a psychiatric setting under stressful conditions associated with care of psychiatrically impaired, aggressive, and sometimes, self-injurious individuals. Employees are expected to utilize de-escalation techniques taught by st1:place wt=onst1:placename wt=onBradley/st1:placename st1:placename wt=onHospital/st1:placename/st1:place to minimize need for physical intervention. They must have the ability to remain calm during a crisis situation as evidenced by the ability to make quick rational decisions and prioritize immediate patient care needs to maintain a therapeutic environment and ensure safety. Employees in this position must also be able to participate in the physical management of patients which can include, but is not limited to, awareness and demonstration of safe body positioning at all times, awareness and coordination to block and deflect possible aggression, and the ability to physically hold struggling patients, using approved methods only, to maintain safety for extended periods of time. Specifically, such employees must be able to: lift up to fifty pounds; reach with their hands and arms; grasp and hold with their hands; bend/squat/kneel without limitation, and physically escort patients who may become combative for short distances. Position requires occasional running for short distances, and frequent standing, walking, and sitting. EXPERIENCE: Six months to one year of direct childcare work with emotionally impaired youth. INDEPENDENT ACTION: Performs independently within Program policies and practices. Refers specific complex problems to supervisor where clarification of Program policies and procedures may be required. SUPERVISORY RESPONSIBILITY: None.

Pay Range:

$18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915

Work Type:

32 hour overnight, every other weekend/holiday

Work Shift:

Variable

Daily Hours:

8 hours

Driving Required:

Yes

SUMMARY:

The Sr. Medical Technologist reports to the Pathology Manager. Is assigned individually and may include responsibility for overseeing the operations and personnel performing testing in a specific laboratory section. Performs non-routine and/or includes specialized tests and analyses. Such tests and analyses require the regular application of advanced problem solving and/or research skills due to their unusually difficult and complex nature and/or their innovative and developmental nature. Individuals will be assigned to a specific laboratory section or discipline.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Prepares and determines suitability of solutions, reagents and stains following standard laboratory procedures; may prepare variations of same for special tests.

Applies an advanced level of knowledge and/or experience in a specific laboratory section in order to conduct and interpret routine, specialized and/or innovative tests and analyses.

Participates in research projects within assigned laboratory section as well as the review, analysis, development and implementation of new and improved clinical laboratory procedures and techniques.

Utilizes advanced knowledge in order to function as a technical resource person for other technical personnel within the Specialists’ area of specialization, providing guidance and direction in resolving difficult problems, such as discerning the cause of unusual or atypical reactions, setting up complex testing procedures, trouble-shooting equipment and instrumentation malfunctions, defining testing parameters and the like.

Regularly reviews technical/professional literature (i.e., journals, research papers, books, etc.) on topics pertinent to area of specialization in order to remain current on new procedures, innovations, etc. May periodically contribute topics to professional journals, etc. presenting research ad opinions within area of specialization.

Regularly provides for the clinical education and experience of students and residents within area of specialization. May conduct formal classroom sessions to students and others presenting topics, analyses, technical background information, etc. from area of specialization.May interview and make recommendations for selection of staff. May participate in performance reviews of staff.

May perform many of the duties of a Pathology Technologist when required.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Medical Laboratory Science, Medical Technology, or closely related field or equivalent education and experience as defined by CLIA standards. National certification (or eligible) in Medical Laboratory Science or Medical Technology by ASCP or equivalent.

Advanced or Master’s Degree work in the area of specialization is desired but specialized knowledge can also be obtained through equivalent work experience.

The ability to operate equipment and instruments and to perform all procedures and tests within assigned laboratory section and interpret them for accuracy.

Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

EXPERIENCE:

One year job related (specialized) work experience, in addition to any equivalent work experience required to offset formal training at the Masters level.

Works in a laboratory environment, exposed to infectious materials, toxins and other hazardous substances.

The physical and visual dexterity necessary to conduct and interpret clinical laboratory tests.

The physical ability to work standing or at laboratory benches and to lift supplies, etc.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

SUMMARY:

Under the direction of Clinical Nurse Manager (Inpatient)/Program Director (Partial) and Unit Charge RN, the Behavioral Health Specialist I (BHS I) is responsible for providing care and safety to children and adolescents as a member of the interdisciplinary treatment team. The BHS I is responsible for input into the formulation of the day-to-day schedule and structure of a therapeutic milieu and the implementation, observation, and documentation of this program under the direction of a Registered Nurse.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

A. Participates in maintaining a safe and therapeutic environment. Actively engages with assigned children throughout shift. Participates in the development and operationalization of the milieu care plan for assigned patients according to established department and unit-based procedure/policy. Maintains and documents level of patient observation as ordered by the physician/charge RN each shift. Provides support to visiting parents as well as information according to treatment team request. Supervises assigned children in daily routines and actively assists with activities of daily living and basic hygiene needs. Identifies, reports, and resolves potentialctual problems on the unit. Demonstrates appropriate critical incident follow-up skills by timely verbal reporting to charge RN and documentation in medical record. Completes other documentation (i.e., incident reports, intakes, etc. as applicable). Participates in restraint debriefings. Carries out daily assignment as delegated by Charge RN and reports back prior to change of shift. Intervenes in disruptive milieu or destructive to self/other patient situations providing timely therapeutic intervention(s) to children in distress. Maintains appropriate boundaries.

B. Adheres to Hospital, Departmental, and Program policies and procedures. Attends peer review and staff meetings as assigned. Maintains current certification in crisis management. Maintains current CPR certification. Maintains current OSHA, ERS, Safety Certifications Attends unit/hospital staff development as assigned.

C. Actively participates in the patient care planning process under the direction of the primary/charge RN. Works to support initial therapeutic alliance with patient and family on admission.Assists with the separation process and performs other duties necessary to provide a smooth transition to the hospital environment. Within the 8-hour shift, documents objective observations within a shift note and shares observations with assigned RN. Reviews milieu care plan and problem list on a daily basis and suggests revisions based on observations. Communicates individual patient milieu care plans in an ongoing manner to other unit staff including liaison with other interdisciplinary treatment providers. Actively participates in treatment team, rounds, patient-specific discussions, and hand-off shift report, as assigned. Accurately documents significant patient/family observations/milieu care on the Kardex and medical records in a timely fashion. Offers information and knowledge acquired through experience to other staff via formal/ informal staff development forums. Is able to adapt care “style” to meet needs of various children and adolescents.

D. Supports and contributes to the development of care plans/behavioral management. Assists and teaches patients in activities of daily living and personal hygiene based upon patient’s abilities. Co-leads community meeting/milieu meeting/social skill group. Co-leads other program specific groups such as activity or recreation. Demonstrates ability to set consistent and supportive therapeutic limits within guidelines of hospital, unit, and department standards. Follows behavioral programs specific to the needs of the patient in collaboration with the assigned RN and treatment team. Organizes unit activities. Coordinates, supervises and actively participates in children’s activities such as physical &social development activities. Arranges for transportation of materials if required. Participates in teaching visits/family and parent training as assigned. Consistently models to patient/families appropriate and therapeutic interpersonal staff/patient interactions. Co-leads therapy groups with a clinician. Supports and actively participates in recreation therapy programs. Handles crisis situations in a safe, effective manner, utilizing the least restrictive, safe patient care alternative. Takes the initiative to seek formal supervision, incorporating suggestions for improvement/changes in job performance. Performs other related duties as required, assigned, or directed by Charge RN. While an individual is hired to work on a particular program, they may at times be asked to perform comparable duties in other clinical settings throughout the hospital system as program needs arise.

BASIC KNOWLEDGE:

Baccalaureate Degree in a Human Service field preferred. Other education and experience considered and may be substituted for educational requirements at the discretion of the Hiring Manager.

Must demonstrate aptitude and willingness to learn role related skills.

Demonstrated knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

Safety Care Certification: Employees in this position work in a psychiatric setting under stressful conditions associated with care of psychiatrically impaired, aggressive, and sometimes, self-injurious individuals. Employees are expected to utilize de-escalation techniques taught by Bradley Hospital to minimize need for physical intervention. They must have the ability to remain calm during a crisis situation as evidenced by the ability to make quick rational decisions and prioritize immediate patient care needs to maintain a therapeutic environment and ensure safety. Employees in this position must also be able to participate in the physical management of patients which can include, but is not limited to, awareness and demonstration of safe body positioning at all times, awareness and coordination to block and deflect possible aggression, and the ability to physically hold struggling patients, using approved methods only, to maintain safety for extended periods of time. Specifically, such employees must be able to: lift up to fifty pounds; reach with their hands and arms; grasp and hold with their hands; bend/squat/kneel without limitation, and physically escort patients who may become combative for short distances. Position requires occasional running for short distances, and frequent standing, walking, and sitting.

EXPERIENCE:

Six months to one year of direct childcare work with emotionally impaired youth.

INDEPENDENT ACTION:

Performs independently within Program policies and practices. Refers specific complex problems to supervisor where clarification of Program policies and procedures may be required.

SUPERVISORY RESPONSIBILITY:

None.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

SUMMARY:

This Psychiatric Registered Nurse, Per Diem position is located at Bradley Hospital in Riverside, RI on the Adolescent Inpatient Unit. This is a per diem role.

Under the general supervision of the Nurse Manager (or designee), and within hospital and departmental policies and procedures, the professional registered nurse acts as a patient advocate in the application of the nursing process.  All essential functions performed in this position reflect the age specific needs of the patients.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Recognizes and reports deviations from patient or established norms.  Identifies deviations from established norms not related to chief patient’s complaints.  Reports patient’s responses to treatment(s), and documents nursing interventions.

• Provides basic comfort and support according to patient needs.  Fosters patient(s) and family participation in achieving optimum level of patient’s functioning and performing activities of daily living.  Sets priorities in individual patient’s assignments.  Seeks guidance and resources, when necessary, in management of patient care.

• Identifies and assesses emergency situations.  Initiates appropriate response and intervention.  Plans for potential needs during emergency situations.

• Defines nursing diagnosis and expected patient’s outcomes.  May modify nursing plan of care based on diagnosis and/or outcomes.  Documents on appropriate nursing assessment forms.

• Implements nursing interventions and evaluates based on patient’s outcomes.  Modifies plan of care, accordingly, including documentation.

• The Registered Nurse maintains knowledge of contemporary, professional nursing practice within the legal framework of the Rhode Island Nurse Practice Act.  Attends training and retraining, as needed, to maintain current knowledge of hospital and patient’s care practices and procedures.

• Utilizes established protocols and collaborates with the health team to facilitate therapeutic interventions and attainment of desired patient outcomes.

• Participates in quality improvement processes and risk management activities.  Attends unit-based, or hospital meetings to facilitate patient care management.

• Functions in a cooperative and productive manner in the work environment.

• Integrates complete physical assessment with nursing assessment, and records reviews in developing a comprehensive and individualized plan of care.

• Follows all documentation guidelines per policy and procedure.

• Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives.  Maintains safe environment for patients, visitors, and staff.

• Demonstrates self-direction in maintaining and advancing clinical and professional competency.

• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

• Provides functional guidance and direction to LPNs, CNAs, and other licensed personnel, as required.

• May assume shift charge responsibility on an assigned unit.  Responsibility includes maintaining an overview of unit activities and delegating work responsibilities with equitable assignments.  Makes bed and patient assignments and assigns primary patients to staff.

• Performs other duties as necessary.

MINIMUM QUALIFICATIONS:

• Licensure as Registered Nurse in applicable state(s) or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

BASIC KNOWLEDGE:

• Graduate of a school of nursing, Baccalaureate in Nursing preferred, with current license to practice as a Registered Nurse in applicable state(s).

• Conformity to the Code of Professional Nurses. 

• Understanding of the provisions of the Nurse Practice Act of the state of Rhode Island.

• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.

• Certification in cardiopulmonary resuscitation upon hire. (American Heart Association BLS)

EXPERIENCE:

• Registered nurses should develop general proficiency as a staff nurse within three months of employment. 

• For specialty units, general nursing experience, appropriate to the specialty, is preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged standing and walking. 

• Exposed to all patient elements. 

• May be required to lift/turn patients and equipment. 

• Repeated bending, squatting, stooping.

SUPERVISORY RESPONSIBILITY:

None.

PURPOSE

• Supplemental staffing position to ensure continuous high-quality patient care through the effective use of per diem labor, and to define the requirements, responsibilities, and expectations of per diem Nursing employees.

ELIGIBILITY

• All non-union facilities MA and RI.

• Minimum of two-year, full-time experience.

OVERVIEW

• Supplemental Staffing: Per-diem employees are used to cover staffing gaps due to absences, vacancies, or increased census, but are not guaranteed hours.

• Weekend Hours: The Weekend Differential Zone starts at 11:00 PM on Friday and ends at 11:00 PM on Sunday. To qualify for the weekend premium there must be at least 2 hours in the zone.

GUIDELINES

Scheduling Process:

• After the 4-week schedule (graph) is completed, per diem shift needs are posted in Kronos.

• Per-diem staff are expected to self-schedule via Kronos Advanced Scheduling or contact their manager in areas using Basic Scheduling.

Monthly Commitment:

• Minimum of 24 worked hours per 4-week schedule, working 12 hour shifts.

• At least 12 of these hours must be night shifts (eligible for differential).

• At least 12 of these hours must be weekend hours, if available.

• If they work a 12 hour shift on the weekend at night it will meet the commitment requirement. 

Holiday Commitment:

• One winter holiday: Thanksgiving, Christmas, or New Year's

• One other holiday: MLK Day, Memorial Day, Independence Day, or Labor Day

• Shifts canceled by the hospital will still count toward holiday commitments.

Cross Department Requirements:

• Per diem scheduling obligations must be met on the employees’ home unit before working in other units.

Failure to Meet Requirements:

• May result in corrective action or status review.

Canceled Shifts:

• Shifts canceled by management will count toward scheduling minimums.

• Working a shift to cover another employee does not count toward required hours.

STATUS CHANGE TO PER DIEM

• Must be approved by the current director/manager.

• Manager of record remains the same unless transferred to a new department.

• If working in multiple roles, dual job codes must be established with HR.

COMPENSATION

• Per diem rates $60.00 RN.

• Eligible for shift differentials according to Brown Health Pay Practice and Eligibility Rules.

BENEFITS

• Jury Duty Pay-Eligible

• Bereavement Pay-Eligible

• Earned Time Accrual- Not Eligible

• Health /Dental Insurance- Not Eligible

• Life/Disability Insurance- Not Eligible

• Retirement Program- Eligible per BUH policy

EDUCATION & QUALIFICATIONS

• Must meet Brown University Health RN job requirements

DISCONTINUATION OF PROGRAM

• The Health System reserves the right to discontinue the per diem program in accordance with Brown University Health's Human Resources policy and procedures.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

SUMMARY: Provides telephonic triage and document review services that require clinical judgment and interpretation and acts as a liaison between the patient, care team(s), and their primary care provider. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Reviews and triages telephone encounters, calls, and messages from patients and de-escalates or escalates to the appropriate care team or clinicianPrioritizes urgent medical triage to patientsProvides timely assessment for smart scheduling into clinician scheduleReviews lab results, imaging results, consultation notes, and clinical summaries and identifies those that need to be directed to the respective clinicians for reviewEffectively communicates with appropriate disciplines involved in the care of patients, and provides information and recommendations to providersDevelops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goalsPromotes effective working relationships with nursing personnel, the management team and health care providersDetermines individual patient needs for services, referrals and training and provides patient education as necessary on plan of careAttends required meetings and huddlesSeeks guidance and resources, when necessary, in care and treatment of patientsProvides guidance and direction to colleagues and acts as a resource/mentor for nonclinical staffCoordinates team based care in the absence of the Program ManagerComplies with federal and local confidentiality laws, including HIPAA, ensuring patient privacyAdheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical and financial informationPerforms other job-related duties as assigned MINIMUM QUALIFICATIONS: Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.Education and ExperienceGraduate of an accredited school of nursingCurrent Rhode Island RN license in good standing3-5 years of appropriate nursing experienceKnowledge, Skills, and AbilityCapacity to collaborate with colleagues and teammates as necessary to ensure quality workAbility to work both on a team and independently,with the capability to self-directAbility to use technology with proficiency in electronic medical record (EMR) platforms and Microsoft Office applications such as: Outlook, Excel, and Word116457852 class=has-tooltipAbility to function well in a high-paced and at times stressful environmentCapacity to multi-task, think critically and problem solveClear assessment, creativity, judgment, and decision-making skills116457335 class=has-tooltipAbility to take initiative, organize, prioritize, andfollow through with work assignments assuring fulfillment of plans and goalsExcellent communication skills – both verbal and writtenAbility to maintain quality, safety, and/or infection control standardsAbility to perform standard clinical procedures according to established protocolsAbility to maintain professionalism andprovide superior customer service to allPhysical RequirementsThis role works primarily in a remote capacity and has daily communications through virtual meetings, some time in the office may be required for meetings, trainings, etc.116457694 class=has-tooltipProlonged periods of sitting at a desk or standing while using a computerWork and move among all departments of Brown Health Medical Group Primary Care groupExcellent hand/eye coordinationLift up to 15 poundsManual dexterity to operate a personal computer or laptop as well as standard office machines and equipment as it pertains to one’s positionState-wide travel and operation of motor vehicle may be required for offsite meetings and trainingsMust have a valid driver’s license and clear driving recordUse of personal vehicle and proof of auto insurance is necessaryVisual Acuity, Hearing, and SpeakingCapability to transfer information from original source to paper, computer, telephone and in person

Pay Range:

$74,256.00-$148,512.00

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Middletown-850 Aquidneck Ave - 850 Aquidneck Ave Middletown, Rhode Island 02842

Work Type:

8a-4p

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

Location:

ProMedica Health and Wellness Center

Department:

Obstetrics Gynecology

Weekly Hours:

0

Status:

Per Diem

Shift:

Days (United States of America)

Job Summary:

As a Diagnostic Sonographer with ProMedica Physicians, you will perform a variety of procedures to help a physician diagnose and treat patients.

You will perform echocardiography 2D, M-Mode, color flow Doppler studies and document any important information. You will prepare patients for exams and explain procedures.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• High School diploma or equivalent

• Must have current registration as a Registered Diagnostic Medical Sonographer (RDMS) granted by the American Registry of Diagnostic Medical Sonographers (ARDMS) or equivalent training that is accepted by the ARMDS or must be registry eligible. Registry eligible sonographers must successfully complete all requirements within 6 months of hire date. If this is not completed, the employee will be terminated.

• BLS

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Location:

Toledo Hospital

Department:

Acute G9

Weekly Hours:

36

Status:

Full time

Shift:

Nights (United States of America)

Job Summary:

The Registered Nurse (RN) is the core of ProMedica’s world-class patient care team. By providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve.

As the coordinator of a patient’s plan of care, you will interact with the patient, families and the health care team through open communication, mutual respect, and shared decision-making. The RN will assess and formulate a nursing diagnosis, and plan, implement and evaluate the effectiveness of the care plan.

In this position, you will work collaboratively with fellow nurses and support staff as you strive to achieve patient care goals. As a ProMedica RN, you will work to improve patient care, your work environment and patient and staff satisfaction.

The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.

REQUIREMENTS

• Current State license as a Registered Nurse

• Current CPR training. Specialty certifications as required by individual nursing units.

• The RN in Ohio must complete twenty-four contact hours of continuing education during his/her licensure period. At least 1 hour of contact hours must be related to Chapter 4723 of the Ohio nurse practice code and rules.

PREFERRED REQUIREMENTS

• Bachelors in nursing

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Location:

Bay Park Hospital

Department:

Emergency Center

Weekly Hours:

0

Status:

Full time

Shift:

Variable (United States of America)

Job Summary:

The Registered Nurse (RN) is the core of ProMedica’s world-class patient care team. By providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve.

As the coordinator of a patient’s plan of care, you will interact with the patient, families and the health care team through open communication, mutual respect, and shared decision-making. The RN will assess and formulate a nursing diagnosis, and plan, implement and evaluate the effectiveness of the care plan.

In this position, you will work collaboratively with fellow nurses and support staff as you strive to achieve patient care goals. As a ProMedica RN, you will work to improve patient care, your work environment and patient and staff satisfaction.

The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.

REQUIREMENTS

• Current State license as a Registered Nurse

• Current CPR training. Specialty certifications as required by individual nursing units.

• The RN in Ohio must complete twenty-four contact hours of continuing education during his/her licensure period. At least 1 hour of contact hours must be related to Chapter 4723 of the Ohio nurse practice code and rules.

PREFERRED REQUIREMENTS

• Bachelors in nursing

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Mental Health Tech (MHT) participates in the delivery of patient care to the psychiatric patient in crisis, under the supervision of an RN. The MHT will assist in providing, monitoring, and maintaining a safe, therapeutic environment. Other responsibilities include specimen collection, activities of daily living, behavioral management, crisis intervention, and implementation of patient treatment in accordance with physician orders, RN directives, hospital and unit specific policies and procedures, and defined standards of patient care and clinical practice. The MHT provides clinical patient care support in a caring, safe, and efficient manner, under the direction of an RN.  In collaboration with patients and families (as defined by the patient) the MHT is responsible for the care of the patient.

Essential Functions:

• Monitors and maintains the therapeutic environment
• Participates in identification, management, and stabilization of crisis situations
• Transports patients and remains with them for the duration of any tests performed Accompanies patients, and waits with them when appropriate, to their discharge transportation (personal vehicle, cab, etc.)
• Assists with physical examination, safety and contraband searches, transferring, and discharging patients and assists in the implementation and documentation of seclusion and restraint usage
• Performs vital signs and oxygen saturation monitoring, phlebotomy and point-of-care testing and documents, as needed
• Assists other members of the nursing care team and/or other disciplines

• Performs delegated and ancillary basic nursing skills, including activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures
• Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service
• Cross-trains and provides staffing support to the alternate psychiatric units, as needed

Shift Requirements:

Shift Length (in hours):

8 hours or 12 hours

# Shifts/Week:

3-5 shifts depending on shift length

Overtime Required:

☒ Infrequently     ☐ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• Performs clerical duties
• Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment to maintain a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
• Participates in department-based activities and initiatives to improve and ensure a safe environment
• Participates in training, development and continuing education activities to improve role functioning
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School diploma or GED/ equivalent (required)
• College Course work in social and health sciences (preferred)

Experience:

• One (1) year of inpatient or emergency psychiatry or related experience (preferred)

• Completion of a recognized Clinical Assistant, Medical Assistant or EMT Training Program (preferred)
• Nursing students who have completed Fundamental of Nursing School (preferred)

Licensure:

• Transport MHTs must maintain a valid driver’s license (required for Transport roles)

Certification:

• CPR accredited by the American Heart Association for Healthcare Providers (required)
• Must obtain and maintain certification through completion of an organizationally endorsed crisis intervention training program as determined by the facility (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Mental Health Tech (MHT) participates in the delivery of patient care to the psychiatric patient in crisis, under the supervision of an RN. The MHT will assist in providing, monitoring, and maintaining a safe, therapeutic environment. Other responsibilities include specimen collection, activities of daily living, behavioral management, crisis intervention, and implementation of patient treatment in accordance with physician orders, RN directives, hospital and unit specific policies and procedures, and defined standards of patient care and clinical practice. The MHT provides clinical patient care support in a caring, safe, and efficient manner, under the direction of an RN.  In collaboration with patients and families (as defined by the patient) the MHT is responsible for the care of the patient.

Essential Functions:

• Monitors and maintains the therapeutic environment
• Participates in identification, management, and stabilization of crisis situations
• Transports patients and remains with them for the duration of any tests performed Accompanies patients, and waits with them when appropriate, to their discharge transportation (personal vehicle, cab, etc.)
• Assists with physical examination, safety and contraband searches, transferring, and discharging patients and assists in the implementation and documentation of seclusion and restraint usage
• Performs vital signs and oxygen saturation monitoring, phlebotomy and point-of-care testing and documents, as needed
• Assists other members of the nursing care team and/or other disciplines

• Performs delegated and ancillary basic nursing skills, including activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures
• Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service
• Cross-trains and provides staffing support to the alternate psychiatric units, as needed

Other Functions:

• Performs clerical duties
• Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment to maintain a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
• Participates in department-based activities and initiatives to improve and ensure a safe environment
• Participates in training, development and continuing education activities to improve role functioning
• Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School diploma or GED/ equivalent (required)
• College Course work in social and health sciences (preferred)

Experience:

• One (1) year of inpatient or emergency psychiatry or related experience (preferred)

• Completion of a recognized Clinical Assistant, Medical Assistant or EMT Training Program (preferred)
• Nursing students who have completed Fundamental of Nursing School (preferred)

Licensure:

• Transport MHTs must maintain a valid driver’s license (required for Transport roles)

Certification:

• CPR accredited by the American Heart Association for Healthcare Providers (required)
• Must obtain and maintain certification through completion of an organizationally endorsed crisis intervention training program as determined by the facility (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

• Observes and monitors patient’s status according to patient monitoring standards, policies and procedures. This includes completion of vital signs, weight log, intake and output, dietary intake, rounds sheets, behavioral rounds sheets), narrative logs and admission checklists or other progress or milieu notes. Reports patient complaints of pain or other concerns in a timely manner.

• Provides verbal and written input to nursing staff via ongoing reporting and end of shift report so patient’s needs and care can be prioritized.

• Provides skilled patient care as regarding: orientation to unit; transportation; de-escalation; teaching of coping skills, conflict resolution, problem solving skills; specimen collection; assistance with activities of daily living; admission & discharge procedures; response to codes; and, use of SCM techniques.

• Observes and evaluates patient/family response to the interventions on an on-going basis and reports changes in condition to the nurse assigned.

• Leads patient psycho-educational groups and other care activities on unit that are consistent with Personal Intervention Plans used on the specialty units.

Shift Requirements:

Shift Length (in hours): 8 hours or 12 hours

# Shifts/Week: 3-5 shifts depending on shift length

Overtime Required: ☒ Infrequently     ☐ Sometimes    ☐ Often    

Other Functions:

• Maintains professional development and practice requirements including certifications, CEUs and associated education.

• Maintains compliance with all company policies, procedures and standards of conduct.

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.

• Performs other duties as assigned.

Required Qualifications:

In addition to the certification and training requirements listed below, indiviudals must possess one of the three following education and work experience combinations to be eligible for the position of Mental Health Technician II.

• High School Diploma, GED or Equivalent and 2-years social service experience, 1-year being in direct patient care; or,

• 60+ college credit hours in a social services field and 1-year direct patient care experience; or,

• Bachelor’s Degree in a social services field with direct patient care experience preferred but not required.

Additional Job Description:

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

JOB RESPONSIBILITIES
•    Collect blood specimens and perform hematology, chemistry and microbiology testing in house.
•    Perform other in house tests as ordered, including urinalysis, microscopy, rapid strep screens and throat cultures.
•    Collect, process and prepare specimens to be sent to reference laboratory.
•    Communicate with reference laboratory as needed regarding specimens, procedures, supplies.
•    Utilize Allscripts Electronic Health Record as required for reporting tests and communicating with providers.
•    Perform routine maintenance, calibration and standardization of laboratory instruments.
•    Perform and report quarterly proficiency testing.
•    Perform and document quarterly medical records check to confirm quality assurance per Clinical Laboratory Improvement Amendment (CLIA).  Also assist in preparation for CLIA inspection/certification (minimally every two years, or for unannounced inspections).
•    Keep daily and monthly statistics of laboratory tests.  
•    Maintain inventory/order laboratory supplies.
•    Maintain Quality Assurance of laboratory.  Ensure integrity of reagents and controls by carefully keeping track of expiration dates.
•    Maintain neat, clean, orderly laboratory.
•    Other duties as assigned by supervisor
•    Maintains patient confidentiality at all times.

Essential Functions:

• Analyzes patient samples according to approved standards of testing

• Performs and records quality control procedures to ensure accuracy of test results

• Maintains equipment to ensure accurate, consistent results in the performance of tests

• Processes laboratory specimens as needed

• Properly prepares and identifies samples for laboratory testing

• Monitors the recording and reporting of test results including reporting critical results

• Accurately reports patient results in the Electronic Health Record (EHR)

• Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)

Other Functions:

• Identifies and reports any safety hazards or concerns

• Makes suggestions for improvements of policies and procedures

• Performs teaching and training duties of position to other staff and potential employees

• Develops and assists in writing training guides and standard work documents

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Important Note:

Additional duties may be required for specialized areas (e.g. blood bank, cytology); please see your supervisor for department specific addenda.

A Note on Required Qualifications:

• Only one of the listed certifications is required, not all.

• The individual must have a Bachelor's degree in a chemical, physical, or biological science field or medical technology from an accredited institution, or must otherwise satisfy CLIA certification standards.

Additional Job Description:

MINIMUM EDUCATION & EXPERIENCE
•    Certified as a Medical Technologist by the Board of Registry of ASCP or National Certification Agency (NCA) or American Medical Technologist (AMT)
•    Minimum 1-year experience
•    Experience in a physician office setting preferred
•    Experience working with a pediatric population preferred
•    Experience with an Electronic Health Record (E.H.R.)  preferred 

KNOWLEDGE, SKILLS, & ABILITIES
•    Self-directed and self-motivated with the ability to multitask
•    Demonstrates knowledge of laboratory equipment and safety including the use of hazardous chemicals, biological safety cabinets, and personal protective equipment.
•    Must have knowledge of CLIA rules and regulations to assure lab is CLIA certified.  Complete any paperwork required.   
•    Must have good analytical judgment.
•    Ability to work under pressure, strong problem-solving skill, and attention to detail.  

WORKING CONDITIONS
•    There will be a combination of standing, walking and sitting in this position.  Must be able to get up and down out of a chair without difficulty, as there will be movement between blood collection and working with laboratory instruments. 
•    Strength is needed to hold patients during specimen collection.  
•    Exposure to blood borne pathogens and respiratory conditions is possible in this position.
•    Physical effort and physical work environment
•    Light work
•    Daily carrying, lifting (up to 20 pounds), pulling, pushing 
•    Daily crouching, stooping
•    Daily feeling, handling, reaching
•   Daily spoken expression, visual acuity
•    Daily noise (children crying)
•    Spends 75% or more of her/his time inside 

Primary Location:

Peace - Louisville

Address:

2020 Newburg Rd.
Louisville, KY 40205


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

In collaboration with the therapist and inter-disciplinary treatment team, the case manager assists to prioritize assigned patient’s current biopsychosocial needs, as well as needs related to discharge and planning resources. They will document individualized interventions on assigned patient’s Treatment Plans.

Essential Functions:

• Identifies patient biopsychosocial needs and connects patient with appropriate community resources

• Interacts directly with patient and guardians to assist in the discharge planning as per the Treatment Plan goals/interventions

• Coordinates referrals and discharge appointments and collaborates with other service providers and community resources as appropriate

• Maintains accurate documents of discharge plans and collaboration with community resources, patients and others involved in patient’s care

• Maintains an up-to-date resource center of community-based resources for clinical team to utilize for patients/family’s needs

• Assists in therapeutic milieu to provide structured interventions to provide psycho-educational groups to patients, as needed

• Acts as a patient advocate by ensuring each individual’s rights are maintained at all times

• Assists patients with completing patient satisfaction surveys near the end of their treatment

Other Functions:

• Stays informed regarding changing status of all patients at the adult outpatient center

• In collaboration with the treatment team, assists in providing leadership to maintain a safe and therapeutic environment for patients and staff; utilizes proactive techniques to de-escalate the milieu and/or individuals

• Participates in development, implementation and utilization of therapeutic milieu activities and interventions

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• Bachelor’s degree in the human services or related field (required)

• Master’s degree in the human services or related field (preferred)

Experience:

• At least 18 months of experience providing substance use, mental health, or co-occurring treatment services in a behavioral health or related human services setting (required)

• Three (3) years’ experience providing substance use, mental health, or co-occurring treatment services in a behavioral health or related human services setting (preferred)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Able to complete Crisis Prevention Institute Non-Violent Crisis Intervention Training and perform CPI skills and techniques

• Initiative, communicator, problem solver

• Proactive - anticipates and plans for problems before they arise

• Service Excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information

• Organized – manages time effectively, keeps tasks appropriately prioritized

• Flexible – ability to change directions as needed for the good of the department or organization

• Critical Thinking – ability to think through issues and identify appropriate options

• Work Ethics – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency

• Interpersonal – can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility

• Team – ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Able to critically think through complex patient situations, process improvements, evidence-based practice

• Able to assist others in developing clinical reasoning skills

Computer Skills:

• Basic computer skills required, including charting in the electronic health record, using Human Resources online interface (timekeeping, employee file management), UofL Health Intranet (e.g., policies, incident reports, online learning modules), and email

• Proficiency in Microsoft Office preferred

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The therapist is responsible for the evaluation and treatment of patients referred to the facility.  This includes patient evaluation, development and implementation of an appropriate treatment plan, delivery of treatment services, and comprehensive discharge planning.  The therapist functions as an effective team member and contributes to the development and achievement of department and organizational goals and objectives.

Essential Functions:
•    Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures
•    Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)
•    Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers
•    Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations
•    Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures
•    Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.
•    Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.
•    Actively participates in program development, performance improvement activities, and community events sponsored by the organization
•    Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations 
 

Other Functions
•    Assists with interviewing, selecting, and orienting new personnel
•    Completes required documentation and maintains pertinent record of assigned patients to ensure compliance with regulatory requirements
•    Serves as a role model for the department by demonstrating commitment to professional growth, department growth and competency
•    Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities
•    Actively participates in departmental/programmatic meetings, constructively expressing concerns and ideas
•    Escalate equipment, supply needs and gaps through appropriate pathways.
•    Assumes additional leadership responsibilities as needed to support department goals.
•    Maintains equipment and environment in a safe and orderly manner
•    Contributes to the organization and operation of the department/programs within the organization’s strategic plan and mission statement
•    Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    BS, MS or Doctorate level degree from accredited college or University (required)

Experience: 
•    Varies based on practice setting and programmatic needs of the facility (required)

Licensure:
•    Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
The therapist is responsible for the evaluation and treatment of patients referred to the facility.  This includes patient evaluation, development and implementation of an appropriate treatment plan, delivery of treatment services, and comprehensive discharge planning.  The therapist functions as an effective team member and contributes to the development and achievement of department and organizational goals and objectives.

Essential Functions:
•    Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients’ potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures
•    Communicates patient status (e.g., evaluation results, treatment plan, and goals) by providing timely written or verbal communication to physicians and therapy customers (e.g., patients)
•    Consistently establishes and maintains effective working relations with, patients and family members, internal customers, and external customers
•    Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations
•    Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures
•    Oversees rehab technicians, therapy assistants, and students consistent with discipline practice acts and according to organization and department policies and procedures.
•    Self-monitor workflow to ensure productivity, standards of practice, and regulatory requirements are consistently met and reviews work of staff/personnel accordingly.
•    Actively participates in program development, performance improvement activities, and community events sponsored by the organization
•    Responds to feedback/concerns in a professional manner that demonstrates effective listening skills, problem solving skills, and participatory management when situations 
 

Other Functions:
•    Assists with interviewing, selecting, and orienting new personnel
•    Completes required documentation and maintains pertinent record of assigned patients to ensure compliance with regulatory requirements
•    Serves as a role model for the department by demonstrating commitment to professional growth, department growth and competency
•    Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities
•    Actively participates in departmental/programmatic meetings, constructively expressing concerns and ideas
•    Escalate equipment, supply needs and gaps through appropriate pathways.
•    Assumes additional leadership responsibilities as needed to support department goals.
•    Maintains equipment and environment in a safe and orderly manner
•    Contributes to the organization and operation of the department/programs within the organization’s strategic plan and mission statement
•    Performs other duties as assigned

Shift Requirements:
Shift Length (in hours):    7-10 hour shifts, varies based on work setting
# Shifts/Week:    4-5/week, , varies based on work setting
Overtime Required:    ☒ Infrequently     ☐ Sometimes    ☐ Often     ☐ n/a (exempt position)

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    BS, MS or Doctorate level degree from accredited college or University (required)

Experience: 
•    Varies based on practice setting and programmatic needs of the facility (required)

Licensure:
•    Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 18-65), geriatric patients (age over 65), adolescents (ages 12-17) and pediatric/neonate patients (age under 12).

Essential Functions:

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.). Works with physicians and nurses to ensure accurate patient placement. Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
• Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
• Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures.
• Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
• Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Participates in the on-call weekend coverage rotation.
• Contributes to the accomplishment of department and hospital objectives.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
• Maintains a clean and orderly work area.

Shift Requirements:

Overtime Required:

☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position)

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or equivalent (required)

Experience:

• At least one year of registration experience (preferred)

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be dependable, professional and a team player
• Critical thinking skills
• Solid oral and written communication skills
• Ability to multi-task and be flexible with job demands
• Energetic, motivated individual that connects well with people

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Primary Location:

JHHS - Med Center East - UMC

Address:

3920 Dutchman Lane
Louisville, KY 40207


Shift:

6A-430P (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Registered Nurse (Hospital-Based) is a competent registered nurse that will deliver nursing care to patients of varying age groups by utilizing the nursing process and nursing practice standards. The Registered Nurse (Hospital-Based) uses:

• Nursing Practice Competencies to intervene to achieve safe, optimal patient and family centered care health outcomes;
• Leadership Competencies to coordinate patient care and communicate with the care team;
• Professional Profile Competencies to develop professionally as a life-long learner, and
• Practice Outcomes Competencies to evaluate care based on evidence, the UofL Health quality model, and patient safety goals.

The Registered Nurse (Hospital-Based) demonstrates competency caring for complex patients and participates on the care team to improve the quality of care in the clinical area.

Essential Functions:

Under the supervision of a clinical nurse manager, this position will provide nursing care to patients, and:

• Conducts systematic, continuous and comprehensive assessments of patient health status from admission or encounter to discharge across the care continuum to ensure patient safety, collaborating with the healthcare team, patient and family; care addresses all aspects of the individual and family, including age, gender, spiritual, cultural, physical, psychosocial and patient preferences and proactively uses safety surveillance to prevent adverse outcomes
• Independently administers medications per licensure authority, assesses and reassesses the effects of these medications, and documents administration in a timely manner per policies, procedures and regulatory requirements; consistently adheres to patient safety guidelines regarding all aspects of medication administration
• In collaboration with patient and family, plans care using current scientific knowledge, theory, and care standards within the nursing interventions and outcomes framework and national patient safety goals; constructs individualized, age-specific plans for optimal patient and family outcomes, as appropriate to the practice setting; incorporates data from the multi-disciplinary care team into the plan of care to assure continuity and appropriate patient teaching
• In collaboration with patient and family, identifies and prioritizes patient problems based on subjective and objective assessment data, patient safety considerations, patient and family goals and preferences, and nursing interventions and the medical plan of care
• Implements nursing care interventions to meet patient and family center health care needs. Demonstrates competent skills, appropriate clinical judgments and chain of command to promote patient safety and reach planned care goals and outcomes
• Competently and consistently assesses, conducts and evaluates the outcomes of patient and family teaching, from admission, or episode of care, to discharge, teaching reflects sensitivity to age, learning needs and cultural background
• Evaluates care by performing regular and systematic reviews of patient /family responses to interventions; revises the multi-disciplinary plan of care in collaboration with other care Team members to promote desired outcomes; recognizes care variances and takes steps to prevent or intervene with potential or real adverse events to promote safe care
• Serves as an advocate for the patient and family, demonstrates respect for their rights, responsibilities, and sensitivity to their preferences; prepares the patient and family for discharge; obtains feedback to promote positive patient satisfaction outcomes
• Works collaboratively, with appropriate monitoring and delegation, with unlicensed assistive healthcare providers, per regulatory and legal requirements, assuring safe patient care delivery

Other Functions:

• Demonstrates professional conduct and appearance and is accountable for actions and outcomes
• Orients new members of the healthcare team as well as supervises students in the performance of assigned duties
• May act in the role of relief charge nurse when the unit need arises
• Maintains professional competency through continuing education, ongoing competency demonstration, licensure and professional activities; demonstrates valuing life-long learning
• Participates in evidence-based practice activities, such as journal clubs, and discusses outcomes of care with colleagues, demonstrating knowledge of care indicators; takes steps to improve care delivery by self and team and remains up-to-date with compliance, regulatory and accreditation standards
• Actively participates as a collaborative member of the healthcare team by communicating constructively using core behavioral standards. Identifies clinical and interdepartmental problems, resolving conflicts appropriately on behalf of the care team and patients; demonstrates ability to give and receive peer review and feedback, incorporating this into his or her practice
• Performs duties in a cost-effective manner, striving to avoid wasting hospital resources without jeopardizing quality of care and service
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Associate’s Degree in Nursing from an accredited nursing program is (required)All new-hire Associate Degree Registered Nurses (new graduate and experienced) are required to start an approved BSN program within one (1) year of hire and complete an approved BSN program within three (3) years of hire (required)
• Bachelor’s Degree in Nursing from an accredited nursing program (preferred)

Experience:

• All new RN graduates will participate in the Nurse Residency program and must successfully complete all activities (required)
• Two years of hospital patient care experience (preferred)

Licensure:

• Current KY RN licensure or compact license with privileges to work in Kentucky (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Pediatric Advanced Life Support (PALS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)

Note: additional, specialized certifications may be required or preferred based on unit