• equipment maintenance and cleaning or disinfection
• assisting with the department dispatcher as required
• assisting in the management of decedent affairs, such as transporting deceased patients to the morgue
• deliver and pick-up specimens, blood, medical equipment, medical records, medications, and various other items
• other activities as directed.

Required:

• Basic Life Support (BLS) certification from the American Heart Association or Red Cross.
• Interpersonal skills to interact diplomatically and sensitively with acutely ill patients.
• Knowledge of basic computer skills to perform data entry and to obtain information from Hospital Systems utilizing a personal computer.
• Ability to push, pull, lift a minimum of 150 pounds.
• Knowledge of proper lifting techniques sustaining a safe work environment for self and co-workers.
• Skilled in English language in both written and verbal format.
• Good comprehension of written and verbal instruction.
• Ability to strictly obey healthcare regulations for Infection Control, and follow UCLA Policies and Procedures.
• Demonstrates a high degree of accuracy and attention to detail.

• Acute care hospital experience.
• Knowledge of patient care in a hospital setting.
• Transport and/or lift team experience.

Under the direction of the MRI Operations Director and Medical Director, the Senior MRI Technologist performs complex MRI examinations using advanced imaging equipment and techniques. This role requires strong knowledge of cross-sectional anatomy, physiology, pathology, pharmacology, and MRI safety, with a focus on accurate image acquisition and exceptional patient care.

Responsibilities include screening patients for MRI safety, administering contrast media, operating advanced MRI and 3D post-processing equipment, ensuring accurate image processing and archival, and maintaining compliance with departmental, hospital, and regulatory standards. The Senior MRI Technologist serves as a key liaison between patients, radiologists, and the care team, providing compassionate education, communication, and support throughout the imaging experience.

The Senior MRI Technologist may float between UCLA Health imaging locations, participate in rotating schedules, including weekends, holidays, and on-call coverage, and may assume lead responsibilities when needed. This position plays an important role in advancing technical excellence, patient safety, and high-quality imaging across UCLA Health.

Please ensure your resume and application includes ALL relevant certifications and licenses. Any applications missing these requirements will not  be considered.

• Licenses
• A combination of the ARRT and CRT – required

  OR you need

• A combination of the ARRT and ARMRIT (MR) – required

• BLS from American Heart Association or American Red Cross – required
• Graduate from a Radiologic Technologist Program – preferred
• Venipuncture certificate – preferred
• AA or BS – preferred
• 3 years of MRI experience - required
• Siemens experience – preferred
• Ability to adapt to advancements and changing technologies
• Ability to identify contraindications for exams
• Excellent communication, interpersonal and independent decision-making skills
• Familiarity with clinical billing (IDX codes)
• Knowledge of human anatomy and pathology
• Strong attention to detail and multi-tasking abilities
• You will be required to rotate to all radiology sites staffed by UCLA Health

The Cash Operations Supervisor oversees daily cash operations and payment posting activities supporting UCLA Health’s Faculty Practice Group professional billing operations. In this role, you will lead a team responsible for payment posting, reconciliation, credit balance resolution, and related accounts receivable activities.

You will ensure payments and remittances are processed accurately and timely, resolve complex payment and reconciliation issues, and monitor productivity and quality standards. You will also analyze operational trends, identify workflow improvements, and collaborate with payers, IT, and revenue cycle partners to support financial integrity and organizational goals.

Key responsibilities include:

• Supervise, train, coach, and evaluate a team of staff members.
• Oversee payment posting, remittance processing, cash reconciliation, and credit balance activities.
• Monitor electronic funds transfers, Electronic Remittance Advice, Explanation of Benefits, unapplied cash, and unidentified payments.
• Resolve escalated payment concerns and complex reconciliation discrepancies.
• Review staff productivity and quality metrics to ensure departmental standards are met.
• Analyze operational data and recommend improvements to accuracy, efficiency, and financial outcomes.
• Coordinate with insurance carriers and internal partners to resolve payment-related issues.
• Support system implementations, testing, audits, and revenue cycle improvement initiatives.
• Foster a collaborative, accountable, and customer-focused work environment.

• Equipment maintenance and cleaning or disinfection
• Deliver and pick-up specimens, blood, medical equipment, medical records, medications, and various other items
• Transport deceased patients to the morgue 

This is a part-time "as needed" per diem position; schedule and working hours will vary. May convert to Career.

Pay rate: $29.44 Hourly

Required:

• Must have a current and valid BLS certification directly from the American Heart Association or Red Cross.
• Ability to perform all physical requirements pertaining to the transport of patients in beds, gurneys, and wheelchairs as well as some heavy equipment.
• Able to lift, push, pull a minimum of 150 pounds.
• Skill in reading and writing in Standard English text such as call slips and miscellaneous clerical duties.
• Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information needed in the transport process of all patients and other items.
• Ability to understand medical terminology.
• Ability to operate medical equipment to perform certain job duties.
• Ability to transport patients in a safe, efficient, and professional manner appropriate to good public and patient relations.
• Ability to accept new responsibilities and work harmoniously with all hospital staff.

• Previous experience on a transport or lift team.
• Acute care hospital experience and of patient care needs in a hospital setting.

We are seeking an experienced Compliance Consultant to support the ongoing administration and enhancement of the Plan’s Medicare Advantage Vendor Management Program. This role helps ensure compliance with CMS, DMHC, and other applicable regulatory requirements while strengthening vendor oversight, supporting operational effectiveness, and contributing to the successful development of new products and expanded services.

We’re seeking a compliance professional with:

• Equipment maintenance and cleaning or disinfection
• Deliver and pick-up specimens, blood, medical equipment, medical records, medications, and various other items
• Transport deceased patients to the morgue 

This is a part-time "as needed" per diem position; schedule and working hours will vary. May convert to Career.

Pay Rate: $29.44 Hourly

Required:

• Must have a current and valid BLS certification directly from the American Heart Association or Red Cross.
• Ability to perform all physical requirements pertaining to the transport of patients in beds, gurneys, and wheelchairs as well as some heavy equipment.
• Able to lift, push, pull a minimum of 150 pounds.
• Skill in reading and writing in Standard English text such as call slips and miscellaneous clerical duties.
• Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information needed in the transport process of all patients and other items.
• Ability to understand medical terminology.
• Ability to operate medical equipment to perform certain job duties.
• Ability to transport patients in a safe, efficient, and professional manner appropriate to good public and patient relations.
• Ability to accept new responsibilities and work harmoniously with all hospital staff.

• Previous experience on a transport or lift team.
• Acute care hospital experience and of patient care needs in a hospital setting.

We are seeking a highly skilled and compassionate PTU Nurse to provide exceptional care for patients recovering from anesthesia following surgical and procedural interventions. In this role, you will be responsible for assessing and monitoring patients during the immediate post-anesthesia recovery period, evaluating levels of consciousness, monitoring vital signs, managing pain, and identifying and treating post-operative complications or side effects of anesthesia.

As a PTU Nurse at our world-class academic medical center, you will play a critical role in ensuring safe, high-quality patient care while providing reassurance and support to patients and their families throughout the recovery process. We are looking for a nurse who is committed to clinical excellence, patient-centered care, and collaboration within a multidisciplinary healthcare team.

*Please ensure your resume and application clearly specify the unit(s) you have worked on as part of your work experience*

Required:

• BSN or MSN
• Current California RN license
• BLS from the American Red Cross or American Heart Association
• Minimum of 2 years of recent ICU experience
• Ability to push, pull, lift, up to 35 lbs.
• Demonstrated clinical skills applicable to the nursing specialty.
• Ability to perform comprehensive patient assessments, including historical, physical, and behavioral evaluations using appropriate clinical frameworks.
• Proven ability to deliver high-quality patient care utilizing team, primary, or functional nursing care models.
• Skilled in implementing appropriate nursing interventions and evaluating patient responses.
• Strong documentation skills with the ability to accurately record assessments, interventions, and outcomes.
• Ability to develop, implement, and evaluate individualized patient care plans in collaboration with patients, families, and interdisciplinary team members.
• Knowledge of Problem-Oriented Medical Record (POMR) charting.
• Strong organizational and prioritization skills with the ability to effectively manage workload in a fast-paced environment.
• Effective verbal communication skills, including the ability to clearly communicate patient assessments, nursing interventions, and care plans.
• Ability to remain calm and work effectively in stressful and crisis situations.
• Commitment to maintaining departmental standards regarding attendance, punctuality, professionalism, and flexible scheduling requirements.
• Knowledge and application of proper body mechanics and safe patient handling practices.

Preferred

• 2 years of PACU experience
• Pediatric (Peds) experience

Toprovide nursing care to patients and their families in the MPU. Under directsupervision, the primary responsibilities of the Clinical Nurse II includes thedirect nursing care of patients, utilizing the nursing process; the developmentand application of leadership, management, and communication concepts, teachingof patients and staff; maintenance of professional standards; ability to assumethe charge nurse role for the unit in the stead and/or absence ofadministrative staff. Participate with health team members for problem solvingin area management. Assist in the development and implementation of standards,methods and tools to improve patient care. Candidate must be able to function witha minimum of supervision and be highly motivated to provide excellent care andpatient advocacy. Incumbent will assist with GI/Pulmonary procedures as well asadminister conscious sedation.

*Please ensure your resume and application clearly specify the unit(s) you have worked on as part of your work experience*

We’re seeking a highly-skilled, self-motivated nursing professional with: 

• Current California RN license required 
• BSN or MSN required 
• BLS from the American Red Cross or American Heart Association required  
• 2 years of Nursing experience required.
• Three years of related experience in a hospital or outpatient setting with GI/Endoscopy procedures preferred.
• Must be able to push, pull, lift, up to 35 lbs.
• Skill in implementing appropriate nursing interventions on a consistent basis 
• Ability to perform historical, physical and behavioral patient assessments 
• Ability to develop and implement and evaluate patient care plan actively involving patients, family, and staff 
• Official Transcripts and/or original diploma from a registered nursing program must be provided upon hire

The clinical nurse is a professional Registered Nurse who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients using the nursing process in accordance with the standards of professional nursing practice. The clinical nurse performs in the professional role as described by the American Nurses Association (ANA); engaging in activities related to ethics, education, evidence-based practice and research, quality improvement, leadership, collaboration, professional practice evaluation, resources utilization, environmental health, and patient advocacy as appropriate to clinical nursing practice. 

Under the direction of the Breast Imaging Manager and Medical Director, the Mammography Technologist performs high-quality diagnostic and screening mammography using a variety of mammography equipment. The technologist provides compassionate, patient-centered care while ensuring compliance with departmental, hospital, and regulatory standards.

Essential Duties:

• Perform digital mammography examinations and assist the Radiologist with procedures as needed.
• Prepare patients for examinations, explain procedures, address questions and concerns, and ensure patient comfort, privacy, and dignity throughout the visit.
• Review imaging requests for appropriateness and coordinate examinations with other departments and services as needed.
• Follow established MQSA, quality assurance, quality control, and radiation safety standards, including maintaining accurate documentation and tracking required data.
• Maintain accurate records, ensure requisitions are complete, and appropriately document procedures performed.
• Maintain a clean, organized, and well-stocked work area and monitor supply levels to ensure adequate inventory.
• Inspect equipment and report maintenance or repair needs; ensure equipment is functioning within established safety and performance standards.
• Follow infection prevention, health and safety, confidentiality, and departmental policies and procedures.
• Provide first aid and appropriate assistance in the event of a patient emergency until additional support is available.
• Communicate effectively and professionally with patients, families, physicians, nurses, and coworkers while demonstrating a commitment to excellent customer service and the Health System's C-I-CARE standards.
• Float between UCLA Health Breast Imaging Centers and participate in rotating shifts as needed.

• CRT (R) (M) Mammography license – required
• BLS/CPR certification from American Heart Association or American Red Cross – required
• ARRT (M) license within one year of hire – required
• At least 1 year of experience in Breast Imaging – preferred
• At least 1 year of DEXA experience – preferred
• Breast Ultrasound experience - preferred
• Associate’s Degree or Higher – preferred
• Ability to identify and recognize contraindications for exams. (Radiology Only)
• Ability to prioritize work, handling multiple tasks to completion, within the time allotted
• Ability to respond efficiently to expressed needs of referring services, physicians and patients
• Excellent interpersonal skills effectively and diplomatically with patients, visitors, hospital staff, physicians, and other
• Knowledge of medical terminology, with ability to distinguish between- types of procedures within the assigned department(s) and medical diagnoses

• CA RN License and CA NP License required
• National NP Board Certification-required
• MSN/DNP in Women's Health NP Specialty-required
• BLS Certification from AHA or ARC-required
• Minimum of 2 years relevant Women's Health experience as NP- required
• Experience with general gynecology, urogynecology, menopause management, performing minimally invasive gynecologic surgery (MIGS) procedures ,and obstetrics-required
• State of CA NP Furnishing with Schedule II, NPI#, DEA#, Enrollment in PECOS, Enrollment in CURES- required
• Document patient care in a concise and comprehensive manner - required
• Demonstrate writing skills to compose logical, detailed, and grammatically correct correspondence - required
• Ability to utilize Excel, word, and other software programs - required
• Ability to establish and maintain cooperative and collaborative working relationships with administrative, clinical, and academic personnel -required
• Skill in working independently and following through with minimum directions - required
• Ability to set priorities - required

The UCLA Center for Prehospital Care (CPC) is the leading emergency and prehospital academic center on the West Coast. The Center is dedicated to advancing the systems and methods of EMS. We teach, test, and certify the people who provide care to the ill or injured prior to hospital admission. Clinical Instructors provide skills presentations and skills instruction in the UCLA Paramedic Education Program and must work a minimum of two shifts per month. Responsibilities include but are not limited to: providing demonstrations and instructing on the application of equipment, monitor student performance of practical skills, being a student advocate in the learning process, creating an active learning environment, ensuring course requirements and objectives are met, and assisting in the development of educational objectives as well as testing methods. 

This is a 25% per diem position, may convert to career. 

Salary: $32.09 - $63.86 hourly 

Required: 

• Current California licensure as a Paramedic or Registered Nurse or the ability to obtain licensure in the state of CA.
  
• Minimum of 1 year of field or clinical EMS experience.
  
• AHS BLS Provider Certificate 
• Previous teaching experience (preferred).
  
• AHA CPR provider certification, AHA ACLS provider certification AHA ACLS and/or PALS instructor certifications (preferred).
  
• NAEMT PHTLS instructor certifications (preferred).
  
• Ability to consistently work a minimum 2 weekdays per month.
  
• Excellent communication skills.
  
• Ability to work both independently and on a team.
  
• Ability to perform duties with minimal direction.
  
• The instructor may be required to perform venipuncture and dermal punctures on training equipment including administering intravenous lines.
  
• Available to meet scheduling requirements to include evenings, holidays, and/or weekends.
  
• Ability to foster a stimulating classroom environment.
  
• Skill in working independently and following through with minimal direction.
  
• Skill in working as part of a team collaborating with colleagues.
  
• Ability to provide service oriented customer assistance in a professional and courteous manner.
  
• Interpersonal skills to excel in relations supervisor, staff, students, and the public.
  
• Must be able to frequently sit, walk, stand, lift, carry, and balance at times in excess of 125 pounds. Hand-Eye and motor coordination is necessary. The work may involve light lifting (from 10 to 20 pounds maximum) to very heavy lifting (50 pounds occasionally, no maximum) and can involve climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, and seeing (including the ability to perceive differences in colors, shades, or harmonious combinations or to match colors is required).
  

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we’re committed to fostering a working environment where you are supported and empowered to be your best. You’ll love it here! 

Under direct supervision of a registered pharmacist, when assigned to an inpatient practice area, performs those repetitive and manipulative activities which primarily consist of drug distribution duties, pre-packaging, maintaining the inventory in the Pyxis medstations (filling the medstation daily, checking for outdates), IV and chemotherapy sterile compounding, record keeping (refrigerator temperature logs and hood cleaning), billing, housekeeping and security functions. You willfloat between medication reconciliation and inpatient pharmacy departments to ensure seamless and efficient medication management.

UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles’ trusted provider of exceptional, compassionate patient care. If you’re looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.

Schedule: Varied hours, depending on department needs, including evenings, weekends, and holidays.This role will require you to float to multiple areas within the Pharmacy department.

Hourly Salary Rate: $39.20 (Pharmacy Technician I Per Diem) or $46.62 (Pharmacy Technician II Per Diem)

• Pharmacy Technician I Per Diem (9279): Less than 2 years of experience
• Pharmacy Technician II Per Diem (9278): Equal to or more than 2 years of experience

Bargaining Unit: EX - AFSCME

Travel to other locations as needed

Salary Range: $58.82 - $70.32/hrly

Required:

UCLA Health runs and operates over 280 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology, and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

Annual salary: $88,900- $190,300

• Bachelor's Degree or equivalent is required in Instructional Design, Instructional Technology, Adult Education or a related field. Master's Degree preferred or a minimum of 5+ years of progressive responsibility in instructional design.
• 5 years minimum (required) - Instructional Design & Curriculum development experience. Progressive experience designing and developing structured training programs using formal instructional design methodology (e.g., ADDIE or similar) and demonstrated experience building competency-based curriculum in operational or performance-driven environments.
• 3 years minimum (required) - Healthcare Operations Training experience - developing training for healthcare operations, ambulatory workflows, call center environments, or revenue cycle functions. Familiarity with scheduling, registration or referral-based processes in a healthcare setting. Experience with graphic design software (e.g. photoshop, InDesign, Canva)
• 3 years minimum (required) - Learning Program Implementation and Evaluation - experience implementing onboarding programs, certification models, or skill-based learning pathways. Demonstrated experience measuring training effectiveness using structured evaluation models (e.g., Kirpatrick or similar). Experience with using a learning management system (e.g., Cornerstone).
• 2 years minimum (required) - Performance-integrated learning collaboration. Experience partnering with operational leaders or quality teams to translate performance trends into targeted learning interventions. Demonstrated ability to align curriculum with measurable performance outcomes.
• 2 years minimum (preferred) - Leadership development curriculum design. Experience designing or facilitating leadership development programming for supervisors or emerging leaders. Exposure to coaching frameworks, accountability training, or management development.
  
• 2 years minimum (preferred) - Process improvement or workflow change support. Experience supporting operational transformation, workflow redesign, system implementations, or change management initiatives through structured training development.
  

In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: 

Salary Range: $31.88-$45.66

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds

• Ability to creatively integrate competing demands into a productive working environment

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

• Knowledge of specific specialty practice and workflows

• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

This position may be converted to career.

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You’ll provide critical support that makes healing happen. We’d love to have you join us.

In this position, you will protect and guard all assets, staff, patients, and visitors in and around the UCLA Santa Monica Hospital. Security Officers perform regular patrols and document all routine activities, incidents, and may perform in a lead capacity as well as other duties as assigned. Additionally, you will enforce all policies and state laws, and follow all guidelines including state regulatory agency requirements. You will also ensure that the building is properly secured after closing.

Requirements: 

• Current California RN license

• BSN or MSN 
• BLS from the American Red Cross or American Heart Association
• Three (3) Years or greater adult Med/Surg or clinic experience as an RN
• Ability to complete a high-level Nursing physical assessment
• Skill in developing a plan of care including setting goals, monitoring and documenting progress
• Knowledgeable in Medical-surgical nursing and nursing processes application.  

• Skill in identifying problems and recognizing abnormal diagnostic findings and /or significant changes in patient’s condition. 
• Ability to modify treatment and approaches and explain rational to patient and families.  
• Ability to convey critical assessment data in a clear, concise manner to appropriate personnel.  
• Skill in organizing material and information in a systematic manner to maximize efficiency and minimize duplicate effort. 
•  Ability to work effectively under conditions of fluctuating workload and frequent interruption
• Knowledge base to provide education to patients, families, and other staff regarding clinical and patient care issues
• Ability to complete a high-level Nursing physical assessment
• Skill in developing a plan of care including setting goals, monitoring and documenting progress

• Ability to delegate tasks in a management style that is consistent with promoting leadership and teamwork

  
  
  
  

This position may be converted to career.

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You’ll provide critical support that makes healing happen. We’d love to have you join us.

In this position, you will protect and guard all assets, staff, patients, and visitors in and around the UCLA Santa Monica Hospital. Security Officers perform regular patrols and document all routine activities, incidents, and may perform in a lead capacity as well as other duties as assigned. Additionally, you will enforce all policies and state laws, and follow all guidelines including state regulatory agency requirements. You will also ensure that the building is properly secured after closing.

• Possess and maintain current certification: Guard Card, Chemical Agent, California driver’s license and BLS Certification (American Heart Association or Red Cross).
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to complete continual training classes as required. (Training provided)
• Ability to establish and maintain cooperative working relationships with Primary & Specialty Care employees, Management, Security Management, Local Law Enforcement and surrounding community.
• Ability to independently resolve issues working within set policies and procedures.
• Ability to know and use available resources in order to solve problems.
• Ability to operate security related equipment and general office equipment.
• Ability to recognize the importance of dealing diplomatically with the public, and the importance of a good public appearance.
• Ability to relay information, either in writing or verbally, in a professional manner.
• Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.
• Demonstrated ability to assess problematic or emergency situations and plan / execute an appropriate solution based on established guidelines or policies.
• Knowledge and understanding of all Security Program operational policies and guidelines.
• Knowledge of applicable geography in order to expedite calls and to be an effective information source.
• Knowledge of penal and radio codes and language used in radio communications.
• Physical ability to handle various intervention incidents, including patient restraints and violent subjects.
• Physically able to perform sustained foot patrols, prolonged standing, lifting patients, and physically restrain patients or prisoners as necessary.
• Visual and hearing ability to detect and report unusual circumstances quickly and accurately.
• Working knowledge of security practices, protocols and techniques.

Under the direction of the manager, the Administrative Assistant II will provide on-site administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world-class practices of CI-CARE.  Primary role is as phone agent to schedule patients using the electronic medical records system, collect and update demographics, insurance, and authorizations as necessary.  Greet and check-in patients and perform cash collections. Ensure that proper procedures and policies are followed.  Act as a liaison between the patients, providers, nursing staff, house staff and health system administration.  Perform insurance verification and authorizations, and other duties as assigned by the manager. On site attendance in Westwood required.

Salary Range: $27.74 - $39.36 hourly

Required:

• Excellent organizational skills to work in a multi-function office with minimal supervision.

• Knowledge of CPT codes, ICD10, and performing insurance authorizations

• Skill in writing concise, grammatically correct correspondence, reports and manuscripts.

• Proper telephone etiquette.

• Knowledge of medical terminology.

• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements. 

• Skill in interacting diplomatically with the public including patients, other health care providers and students.
• Ability to handle sensitive material and information with confidentiality and discretion.
• Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system

• Ability to meet and exceed the CI-CARE standards.
•  Ability to obtain authorizations in a timely manner
•  Ability to work occasional overtime
•  Ability to have flexibility in work schedules and locations as needed

Preferred

• Knowledge of UCLA policies and procedures and cash collections

• Previous experience working in an outpatient clinic setting.