Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time, Days (40 hours/week)

What You'll Do
Responsible for working closely with patients regarding financial assistance, insurance and billing. Functions as a financial navigator for FCI patients.

Responsibilities:
• Assists patients with financial and/or insurance questions
• Completes appropriate billing information for copay assistance organizations. Works closely with billing staff regarding patient financial obligations
• Maintains electronic reports on patient assistance information and charity care information
• Documents patient assistance information as appropriate in EMR and scans patient personal financial information in a timely manner
• Completes applications for no charge medications and orders free replacement drugs. Obtains prior authorization as needed for oral medications
• Assists social workers in various areas of obtaining patient assistance. Completes patient assistance applications as directed
• Obtains and activates copay cards for qualified patients

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off  (PTO)
• Disability pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. 

#LI-DNI

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

About Us - Nutrition

• Feed over 1,000 people a day including; patients, families and visitors in the cafeteria
• Employ over 150 employees across all service levels
• Executes caterings for the hospital and community
• We build a strong culture of mentoring and growth for next level career opportunities

Schedule: Part Time (20hrs/week)

What You'll Do

Responsible for providing nutrition care to patients in accordance with physician's diagnoses and requirements of regulatory agencies. Obtains, analyzes and collates patient information into nutrition care plans and recommendations for nutrition care. Member of multidisciplinary health care team. Plans, develops, and presents nutrition information and programs to patients, staff, and community. Exercises independent judgment regarding patient nutrition care and completion of work assignments.

Requirements

Registered with Commission on Dietetic Registration (CDR).
Current Missouri Dietitian license.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO)/Flex time off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Employment Type: Part Time

24 hours weekly

Shift: Nights

Position Purpose:

The Licensed Practical Nurse provides patient care under the direct supervision of the Registered Nurse. The Licensed Practical Nurse works with the multidisciplinary team while using the nursing process and maintaining professional nursing standards.

What you will Do:

• Assists in assessing and evaluating the patient’s physical, psychosocial, environmental, spiritual, social and educational needs and documents patient/family responses to nursing interventions while working collaboratively with the multidisciplinary team to achieve desired patient care outcomes. (Adherence to policy, Problem Solving, Teamwork)
• Assists in the development and implementation of the plan of care including the discharge plan, based on standards of nursing practice, health center policy, and patient/family needs using clinical/critical thinking skills (Problem identification, Problem solving)
• Provides, facilitates, and/or implements learning opportunities to meet the educational needs of patient/family based on the teaching plan developed by the registered nurse. (Initiative, Adherence to Policy)
• Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintain a calm, positive manner under stressful conditions. (Self-aware, Initiative, Adaptability)
• Effectively communicates pertinent patient changes/conditions to registered nurse and to multidisciplinary caregivers. (Communication)
• Attends and participates in departmental/organizational meetings, in-services and educational opportunities. Department meeting attendance requirement: 80% with 50% in person if department meetings are available by webinar. (Communication/Adherence to Policy)
• Serves as a steward for the hospital’s human and material resources. Meets productivity expectations of unit/department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours. (Teamwork, Adherence to Policy, Adaptability)
• Serves and supports process improvement teams, which influence customer satisfaction, clinical outcomes and financial stability. (Problem Identification, Problem Solving)

Minimum Qualifications:

• Graduate of an accredited LPN program required.
• Current LPN licensure in the state of Iowa.
• Ability to work on multiple projects at one time and flexibility to meet department needs.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary City/State:

Gilbert, Arizona

Department Name:

BMDACC Gateway Oncology-Rsrch

Work Shift:

Day

Job Category:

Research

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply now.

Cancer clinical trials and research are the basis for virtually all advancement in cancer care. Through the careful study and evaluation of new treatments and therapies, clinical trials help uncover better ways to prevent, diagnose and treat cancer. Clinical trials can be a long, careful process. Often, they include many phases and last for many years.

As a Clinical Research Coordinator on our teams, we offer a friendly work environment with career growth opportunities. The department conducts Phases 1-3 treatment clinical trials covering all disease groups with the goal to provide support to the physician investigators and to provide trial treatment options to the patients in a safe and ethical manner, while ensuring compliance to the FDA and institutional regulations. Bring your established Oncology and or Research experience and join a team dedicated to providing an excellent experience to patients. 

Schedule: Monday - Friday 8am-4:30pm

Location: BMDACC at Canyon Springs (2940 E Banner Gateway Dr)

Banner Alzheimer's Institute (BAI) was established in 2006 as Banner Health's first Center of Excellence. Banner Sun Health Research Institute (BSHRI) was founded in 1986. Our team is uniquely, passionately, and strategically committed to ending Alzheimer's disease and other neurodegenerative disorders without losing another generation, advancing oncology research to improve cancer prevention and treatment outcomes, and providing an unparalleled model of care for families facing these devastating diseases. Banner Research is committed to improving people's lives through comprehensive patient care and advances that capitalize on the best biomedical research. We intend to make a transformational difference in Alzheimer's disease, other neurodegenerative disorders, and oncology research and care.

POSITION SUMMARY
This position is responsible for coordinating and/or implementing assigned protocols. This position includes collecting and recording medical data and history, assisting in patient assessments, and maintaining study files.

CORE FUNCTIONS
1. Provides study information and obtains relevant information to and from patients engaged in clinical studies, which includes: assisting in the recruitment and screening of volunteers; registering patients; providing information on clinical trials and protocols to interested participants in a timely and helpful manner; obtaining relevant medical history on candidates by phone and in person; collecting previous relevant medical records data on patient; explaining procedures and consent forms; compiling all information prior to the initial visit; responding to inquiries from study participants or collateral informants in a timely and helpful manner; updating databases with patient information; and/or, performing other related activities.

2. Performs tasks required by protocol, which may include obtaining patient medical history, systems review, phlebotomy, EKG, and cognitive assessment on patients. Collects vital signs. Maintains quality assurance on designated protocols. Collects data as required and assists in interpreting and evaluating results as required.

3. Triages adverse events and communicates with the research physician regarding the occurrence of adverse events. Collects information regarding indicated medical follow-up with the subject and collateral informants as needed.

4. Provides educational information to patients and their families. Serves as a resource and support person for patients and families by being a consistent person they can contact within the clinical research program. Provides information to the patient and family related to the healthcare of the patient such as health maintenance, prevention, and anticipatory guidance relevant to study-related diseases.

5. Ensures uniform implementation of protocols by completing required documentation in a consistent, accurate and timely manner. Assists in preparing appropriate IRB (Institutional Review Board) forms, informed consents, correspondence with sponsor, etc., in an accurate and timely manner. May participate in the annual IRB approval and update process.

6. Serves as a liaison to other departments and programmatic areas, as well as community agencies.

7. Ensures that primary referring physicians receive timely progress notes on the patient’s diagnosis and treatment.

8. May assume primary responsibility in the implementation and management of new clinical trials in a knowledgeable and collaborative manner.

9. Department level responsibility. Some positions may have frequent interaction with patients, families, visitors, physicians, and related clinical departments.

MINIMUM QUALIFICATIONS

Must possess knowledge of clinical research methodologies as normally obtained by the completion of a bachelors' degree in a healthcare field.

Experience typically gained through two to four years clinical research experience. Familiarity with medical and clinical terminology. Must have excellent organizational and task management skills. Ability to maintain confidentiality of patient and study information. Ability to maintain knowledge of Federal and State regulations governing practice as well as Institute policies and procedures related to medical and nursing practice. Excellent human relations, organizational and communication skills are required.

PREFERRED QUALIFICATIONS

Possession of Clinical Research Coordinator Certification (CRCC).

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

10466 Enterprise Revenue Cycle - Washington County WI ArrivalPart timeYes22

2nd shift hours with a 2-week work rotation.

1st week: Sun 11:30am-8pm, Wed 2:30-10pm.

2nd week: Mon 2:30pm-10pm, Wed 2:30pm-10pm, Fri 2:30pm-10pm, Sat 12pm-6pm.

Mandatory 1 or 2 holidays per year.

Pay Range:

$20.80 - $31.20

A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is optimized. The PSR plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success. Often works without direct supervision present.

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 

• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 

• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 

• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 

• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 

• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 

• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 

• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 

• Strong attention to detail and accuracy. 

• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 

• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 

• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 

• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 

• Interact with physicians and their staff to resolve issues related to patient care. 

• Collect and manage payments including cash payments and follow security related to cash handling. 

• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 

• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 

• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 

• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 

• Excellent organizational skills. 

• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 

• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 

• CPR certification may be required based on service location. 

• Notary training/licensure may be required as appropriate for service line and/or facility. 

• Operates all equipment necessary to perform the job. 

• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 

• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 

• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 

• Escorts patients to nursing units or outpatient departments as necessary. 

• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 

• Must be able to use hands with fine motor skills for keyboard data entry. 

• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10263 Enterprise Revenue Cycle - Sherman IL ED ArrivalPart timeNo0

Registry Various shifts. Be available to pick up during the day and also at night. Days start at 5:30am and evenings end at 2:30am. Monday-Sunday

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

SUMMARY:

Under supervision of the Manager, Outreach Services, is responsible for covering at various Outreach Patient Service Centers (PSC’s), traveling to patient’s homes, Assisted and Long-Term Care (LTC) facilities. Performs responsibilities associated with the day-to-day PSC and Home Draw operations including customer service, training, patient registration, test ordering, venipunctures, specimen processing, specimen tracking and supplies in accordance with established policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible, and high-value services within the environment of a comprehensive integrated academic health system. Responsible for knowing and acting in accordance with the principles of the Lifespan Corporate Compliance Program and Code of Conduct. Performs all duties in accordance with hospital and departmental policies, procedures, and observance of universal precautions.

Demonstrates our shared values and customer service standards, represents a positive image, and takes extra measures to provide service excellence.

Use of personal vehicle. Adherence to Lifespan’s System-Wide Personal Vehicle Policy. Must have a valid driver’s license, proof of insurance and current vehicle registration. Maintain weekly mileage logs for submission and reimbursement. Documents hours worked for payroll purposes.

Works independently obtaining blood specimens from homebound patients, LTC, and assisted living facilities. Participate in on-call rotation. Completes efficient routes minimizing patient wait times and delays. Calls patient(s) prior to visit, leaves door knocker for missed appointments, notifies Home Draw Administration of any changes. Process specimens into laboratory for testing during on-call and varied hours when Processing staff are unavailable.

Requires on-call coverage at multiple patient service center locations. Flexibility is necessary. Works cooperatively with management in implementing new procedures and protocols and assists with problem resolution if needed.

Reviews requisitions to determine services to be performed. Review and accurately complete LifeChart and non-LifeChart generated lab orders. Reference pathology handbook/electronic lab guide and obtain additional clarifying information from physician as necessary for test orders. Performs registrations, enters test orders, medical necessity, Media Manager, specimen processing & tracking functions. Maintains Outreach Float Resource Binder.

Provides coverage at Outreach patient service centers (PSC’s) throughout RI and nearby Massachusetts.

Support day-to-day PSC operations, patient registration, test orders, venipunctures, ensures supplies and necessary equipment are readily available, routinely checks expiration dates. Assists with daily patient service center checklists, ensures tasks are complete and recorded by end of shift. Answers phones and perform routine clerical duties as needed. Don/Doff PPE as required. Deliver and maintain on-site laboratory supply inventory at LTC facilities.

Following Order of Draw, obtains blood samples from patient according to venipuncture technique. Obtain samples for specialized tests. Monitor patient for potential reactions including diaphoresis, sleeping, etc.Labels, dates, initials, records, and prepares samples appropriately for transport to laboratory for testing and analysis.

Adheres to all system-wide and departmental policies including but not limited to Departmental Call-Out Protocol, Unplanned Absences and Tardiness, Patient Identification and Verification, Patient Look-Up, Venipuncture and Specimen Labeling.

Performs other duties as assigned.

EDUCATION:

Acquired through high school plus accredited course through a licensed phlebotomy educational program, hospital, or a community college. Phlebotomy certification required.

EXPERIENCE:

Previous phlebotomy experience with demonstrated venipuncture proficiency and ability to function independently preferred.

Demonstrated customer service and communication skills and ability to effectively communicate with all levels, allay fears of patients and to perform other activities which require courtesy and tact.

Demonstrated knowledge and skills necessary to provide patient care with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

Knowledge of blood collection equipment, anticoagulants used, special precautions and interferences and ability to implement principles of aseptic techniques.

Basic knowledge of anatomy, physiology, infection control, specimen processing, medical terminology, anatomic terminology, universal precautions, first aid and safety.

Manual dexterity and eye-hand coordination to perform venipuncture techniques and capillary puncture on adults, children and infants and visual acuity to distinguish chromatic colors.

SUPERVISORY RESPONSIBILITY:

Accountable for coaching, guiding, and directing Phlebotomists working at their assigned locations. Responsible for providing feedback to manager on any operational questions and/or concerns.

INDEPENDENT ACTION:

Functions independently with a broad scope of hospital and departmental policies, procedures, and practices in carrying out duties at satellite locations. Must have the ability to complete additional duties as required.

Refers specific complex problems to manager/supervisor where clarification of departmental policies and procedure may be required.

Pay Range:

$19.03-$31.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Mobile (Float) Phlebotomist-Multiple Locations - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

Monday-Friday flex schedule 6:00 AM PM-6:00 PM

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

Yes

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Representative I - Patient Access Samaritan Hospital

Full Time - Rotating Shift

A two-week training period is required M - F 8a - 430p

Holiday and/or weekend rotation is required.

St. Peter's Health Partners is seeking an individual to assist with clerical duties associated with keeping the department running smoothly

Representative I - Patient Access

Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Minimum Qualifications

High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Additional Qualifications (nice to have)

Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Pay range: $17.25-$22.54

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

LPN or MA PRN positionArbor Creek Medical Pavilion

Position Summary / Career Interest:

The ambulatory clinic licensed practical nurse (LPN) utilizes the nursing process to coordinate an interdisciplinary approach to patient care. The LPN is responsible for promoting and restoring patient's health by completing the nursing process, collaborating with physicians and team members, and providing physical and psychological support to patients and their families. Practices within the boundaries of the Kansas Nurse Practice Act, specialty standards and organizational/departmental policies and procedures.Responsibilities and Essential Job Functions

• Greets patients and prepares them for examination or procedure. Recording health history of patient and noting abnormal conditions for physician. Obtains vital signs and performs required screens.
• Accurately and safely administers intramuscular, subcutaneous, and oral medication as ordered in accordance with nursing standards. Observes, records, and reports patients condition and reaction to drugs and treatments to physicians.
• Assists with the preparation of supplies and equipment and aiding the physician or advance practice provider during treatment, examination and testing of patents.
• Ensures patient chart entries are made accurately and in a timely manner and forwarding charts as appropriate.
• Assisting with scheduling of tests and treatments. Arranging referrals to a specialist and obtaining pre-authorizations when directed to by the provider.
• Collects, documents and delivers lab specimens; obtains lab results and other reports and enters EMR if needed.
• Notifying patients of test results and follow-up appointments. Refers to RN/MD for patient education.
• Reviews with patient/family medications, treatment and after visit instructions.
• Responds to and screens telephone calls for referral to RN or physician.
• Coordinates pre-visit planning by reviewing the EMR to include patient history and proactively order labs and other tests based on approved clinic protocols.
• Completes necessary forms (i.e. FMLA, DME, Home Health orders) and obtains physician signatures as appropriate.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Licensed Practical Nurse Graduation from an accredited licensed practical nurse program.
• High School Graduate or GED.

Preferred Education and Experience

• Previous medical office experience.

Required Licensure and Certification

• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 14 days
• Licensed Practical Nurse (LPN) - Multi-State - State Board of Nursing in the state (Kansas and/or Missouri) dependent upon work location. Must be in good standing in the state in which you live. Staff hired prior to 2/1/2024 are required to obtain a multistate state LPN license from the state in which they live at the time of their next LPN license renewal by 3/31/2026.

Knowledge Requirements

• Basic computer skills required.
• Excellent analytical, critical thinking and problem-solving skills.

Time Type:

Part time

Job Requisition ID:

R-58230

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Primary City/State:

Phoenix, Arizona

Department Name:

Business Systems & Ops-Rsrch

Work Shift:

Day

Job Category:

Strategy and Improvement

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

As a Project Management Coordinator, you will play a vital role in advancing strategic initiatives that directly impact research outcomes and patient care across our enterprise. you will support critical process improvements by maintaining project documentation, coordinating cross-functional meetings, tracking action items across departments, and serving as a central communication hub for project stakeholders. You'll prepare agendas and presentation materials, take detailed meeting minutes, update project schedules in tracking systems, flag potential delays, and ensure seamless follow-through on deliverables. Candidates should possess an Associate's degree or equivalent experience. We also welcome applicants with research-related coursework or certifications (such as Clinical Research Coordinator or research administration fundamentals) and those with process improvement training (including Lean, Six Sigma, Smartsheet PM certification, or quality improvement methodologies).

Location: This is a primarily remote position scheduled Monday-Friday, 8:00 AM-5:00 PM. Occasional on-site travel to Banner Alzheimer's Institute (901 E Willetta St., Phoenix, AZ 85006), Banner MD Anderson Cancer Center (2946 E. Banner Gateway Dr., Gilbert, AZ 85234), or Banner Sun Health Research Institute (10515 W Santa Fe Dr., Sun City, AZ 85351) will be required for meetings and special training events.

Schedule: Normal business hours M-F

Banner Alzheimer's Institute (BAI) was established in 2006 as Banner Health's first Center of Excellence. Banner Sun Health Research Institute (BSHRI) was founded in 1986. Our team is uniquely, passionately, and strategically committed to ending Alzheimer's disease and other neurodegenerative disorders without losing another generation, advancing oncology research to improve cancer prevention and treatment outcomes, and providing an unparalleled model of care for families facing these devastating diseases. Banner Research is committed to improving people's lives through comprehensive patient care and advances that capitalize on the best biomedical research. We intend to make a transformational difference in Alzheimer's disease, other neurodegenerative disorders, and oncology research and care.

POSITION SUMMARY
This position is responsible for assisting work group as they manage project scope, quality, schedule and budget for individual projects. Consistently uses standard tools and methodology.

CORE FUNCTIONS
1. Supports the project initiation process including drafting documentation and identifying equipment requirements.

2. Helps draft planning documents, enters project schedule, updates project web site.

3. Assists in project meeting preparation and execution. Drafts agendas, minutes, and presentation materials. Facilitates sub-team meetings.

4. Supports the communication plans by creating communication materials; updating documentation and web sites.

5. Provides support for the management and control of projects. Drafts change requests, follows-up on open issues/risks and tracks individual task status.

6. Helps complete the project closure tasks including lessons learned documentation; issues transition; and project document management.

7. Maintains various project databases including, but not limited to, equipment, issues, schedules and requests.

8. Maintains standard project management tool documentation.

9. This position is responsible for supporting projects across multiple departments system-wide and requires interaction at all levels of staff and management. Requires work in context of multiple commitments, priorities and conflicts.

MINIMUM QUALIFICATIONS

Must possess associate’s degree level of knowledge in related field or equivalent combination of relevant education, technical, business and healthcare experience.

Requires communication, and presentation skills to engage technical and non-technical audiences. Requires ability to communicate, and interact across facilities and at various levels.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

This job is PRN-Night shift (6pm-6am) weekends and occasional weekdays and day shift as needed.

Job location: 6560 Fannin (on site)

*Serve as a primary liaison between patients, families, and healthcare providers to ensure clear and compassionate communication

*Support diverse patient populations by delivering effective communication and culturally sensitive guidance throughout the care journey.

*Coordinate patient appointments, follow-ups, and referrals across departments and services

*Foster a positive patient experience by addressing concerns and helping resolve service-related issues

*Maintain accurate records and ensure timely updates in electronic health systems

*Collaborate with clinical and administrative teams to improve patient flow and satisfaction

*Bilingual in Arabic and English, with strong verbal and written communication skills in both languages, preferred.

At Houston Methodist, the Patient Services Specialist PRN position serves as an advanced, high-touch facilitator within Houston Methodist Global Patient Services, delivering concierge-level coordination and comprehensive navigation support for international patients and special constituencies across the continuum of care. This position operates beyond intake and transactional coordination, serving as the primary care journey coordinator from initial engagement through treatment, discharge, and follow-up, ensuring seamless integration of inpatient, outpatient, and physician office services. The Patient Services Specialist PRN position coordinates patient pathways across the continuum of care by exercising sound judgment within established guidelines. This position proactively anticipates obstacles, facilitates timely access to specialty and sub-specialty services, and ensures continuity across clinical, operational, and administrative teams. Serving as both patient advocate and operational liaison, the Patient Services Specialist PRN position strengthens communication between patients, providers, guarantors, and internal stakeholders while guiding patients through clinical processes and transitions. This position supports service recovery and escalates complex concerns when appropriate, exercising judgment in determining appropriate actions and escalating only when necessary, with accountability for driving timely and effective resolution of experience-impacting issues. In addition, the Patient Services Specialist PRN position supports relationship management with internal and external stakeholders, contributes to international program coordination and business development efforts, and partners with philanthropy initiatives through the Houston Methodist Foundation to enhance patient experience and organizational impact.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree or an additional four years of relevant experience (in addition to the minimum experience required below) in lieu of degree

EXPERIENCE

• Five years of experience in a hospital or clinic setting required, preferably within a patient services, care coordination, or patient experience environment

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Proficiency in medical terminology
• Comprehensive knowledge of physician referral protocol and hospital policies and procedures
• Demonstrated knowledge of healthcare operations, including inpatient, outpatient, and physician practice workflows

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Serves as a primary liaison and trusted advisor for patients, families, physicians, multidisciplinary teams, corporate clients, and community stakeholders, fostering collaborative relationships and seamless coordination of care.
• Demonstrates cultural competence, emotional intelligence, and professionalism when supporting diverse international and Special Constituent patient populations.
• Maintains effective, timely, and professional communication across all stakeholders to ensure clarity, responsiveness, and continuity of service.

SERVICE ESSENTIAL FUNCTIONS

• Delivers high-touch, concierge-level service to ensure a seamless and personalized patient experience across inpatient, outpatient, and physician office settings.
• Provides comprehensive end-to-end patient navigation, coordinating care from initial inquiry through treatment, discharge, and follow-up.
• Facilitates and expedites patient encounters by proactively addressing barriers, minimizing delays, and optimizing access to appropriate services and providers.
• Coordinates patient discharges and care transitions in collaboration with clinical and operational teams to ensure continuity of care and patient satisfaction.
• Initiates, manages, and supports complaint and grievance resolution processes, emphasizing timely service recovery and patient-centered outcomes.
• Acts as an ambassador for Houston Methodist Global by supporting community engagement, corporate partnerships, and business development initiatives that enhance the patient experience and organizational reputation.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures all patient interactions, care coordination activities, and documentation comply with Houston Methodist quality, safety, regulatory, and organizational standards.
• Identifies, escalates, and assists in resolving operational or clinical barriers that may impact patient safety, experience, or continuity of care.
• Supports continuous improvement initiatives by identifying trends, workflow gaps, and opportunities to enhance operational efficiency and service excellence.

FINANCE ESSENTIAL FUNCTIONS

• Supports financial stewardship and revenue cycle performance through efficient patient throughput, timely scheduling, coordination of services, and facilitation of financial clearance processes.
• Demonstrates awareness of cost-effective practices while maintaining a premium level of personalized service for patients, sponsors, and corporate partners.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Supports strategic growth and innovation initiatives through relationship management, community outreach, philanthropic collaboration, process improvement, and continuous learning to enhance patient navigation and global service delivery.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

In conjunction with pharmacy departments, Pharmacy Resource Specialist is responsible for any combination of coordinating the pharmacy staff, students, and volunteers with their training, education, and documentation, ensures inventory is kept at a minimum level to minimize inventory cost, while maintaining a sufficient supply of critically needed items. The specialist may also evaluates and obtains alternate supply sources to continually ensure an adequate supply of medications. This position could also serve as the focal point of contact for answering questions, troubleshooting problems, and solving any other issues related to the Automated Dispensing Systems and may actively perform and track Quality Assurance and collaborates with managers on any training or operational challenges, and attends periodic meetings. The Pharmacy Resource Specialist also conducts departmental orientation for new pharmacy hires, pharmacy residents and students. This specialist’s functions also include coordinating initial and annual IV validations, and submitting online service requests (OSR) for all personnel as needed.

Job Description

Minimum Qualifications

Education: Associate's degree in Business or related field required, two (2) additional years of experience in a specialized skillset with formal training may be substituted for Associate's degree.

Licenses/Certifications: Current Pharmacy Tech registration or Pharmacist intern registration with the Texas State Board of Pharmacy required.  ACPE I.V Certification with completion of 40-hour course in I.V. ad mixture preferred.

Experience / Knowledge / Skills:

• Five (5) years of hospital pharmacy experience preferred, with two (2) years experience in a specialized skillset preferred.
• Must possess strong interpersonal and communication skills.
• Ability to lead and develop individuals and teams using exceptional facilitation, consulting, and customer service skills.
• Mastery in all functional areas and operational activities of pharmacy.
• Ability to take initiative and manage multiple priorities simultaneously, while adhering to strict timelines.
• Highly organized and operates at a high degree of autonomy.
  

Principal Accountabilities

• Dedicates the vast majority of time to either Education, Inventory, or Systems operations within the Pharmacy department.
• Coordinates directly with internal personnel such as pharmacy employees, students and volunteers.
• Coordinates directly with external personnel such as vendors, contractors, and employees outside pharmacy.
• Provides input and contribute to the development of processes in relevant sectors.
• Supports business operations including inventory management, product shortages, financial reporting, and payroll.
• Provides feedback on new-hires’ progress to managers.
• Develop and give presentations on relevant materials as needed.
• Serve as a mentor for other technicians by helping them to achieve the necessary competency and experience.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.01_, Shift: variable_, Schedule: variable_

Position Summary

The Mental Health Technician is an incredible opportunity to expand your role in health care through functioning as part of a collaborative, interdisciplinary treatment team. This role is responsible for providing a safe, supportive, and therapeutic environment for psychiatric patients while assisting with the provision of basic patient care and recovery needs.

Responsibilities:

• You will support the unit through excellent patient customer service and clinic management assistance
• You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• You will assist with maintaining a safe and hazard free environment by observing and documenting patient behavior, conducting patient room searches, reporting unsafe conditions and applying appropriate emotional and physical support
• You will provide and document interventions in a variety of modalities individually matched to the needs of each patient

Requirements

• Bachelor’s Degree in Social Work, Counseling, Psychology, or any other human services field preferred and/or in lieu of education, will take 1 year of experience.
• Must obtain a Nursing Assistant Registered or CNA prior to start date
• If assigned to Navos Hospital, BLS certification is required prior to starting. Other campuses require CPR certification prior to starting on the floor and can be obtained onsite, if not already in hand.
• If assigned to Navos Hospital, First Aid training is required prior to starting.
• If assigned to Navos Hospital, Food Handler's Card is required within first two weeks of hire date
• Washington StateCounselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees can work while in pending status. Grace periods will be adjusted in accordance with DOH requirements.
• Due to current processing delays at the Department of Health (approximately four [4] months), the credential is not required to be obtained within ninety (90) days, provided that the application was submitted in a timely and complete manner. The credential must be obtained upon issuance by the Department of Health. Individuals can practice under their NAR and complete NAR duties while waiting for active AACR, with proof of submission to DOH.

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.69 - $44.12 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Department Name:

CEC-Digital Front Door

Work Shift:

Day

Job Category:

Marketing and Communications

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

This role offers a dynamic blend of independent work and collaborative teamwork within a high-performing, close-knit department. Team members enjoy significant responsibility, autonomy, and freedom while also working in close coordination with their leader and colleagues to achieve shared goals.

The team consists of 14 professionals spanning a range of roles, including:

• Consultants
• Senior Consultants
• Program Directors
• Directors

The department supports improvement efforts across all four Revenue Cycle teams and maintains direct engagement with Access leadership, creating a broad and highly visible scope of influence across the organization.

This is a fast-paced, varied role where no two days are identical. A typical day may include:

• Managing complex, multi-faceted projects from initiation through completion
• Developing and delivering compelling presentations for leadership audiences at all levels
• Shadowing operational teams to observe and document current-state processes firsthand
• Researching industry best practices to inform recommendations and solutions
• Collaborating with cross-functional system resources, including IT, data, and analytics teams, to drive objectives forward
• Interfacing with all levels of leadership — from front-line managers to senior executives — requiring strong communication and relationship-building skills
• Coordinating closely with team members and leadership to align priorities and ensure project momentum
  Location: Remote- – M-F 8-5

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is a high-level strategic contributor that serves as the super user, designer, problem solver, and evangelist of key customer experience technology products. Acts independently or as a leader of a team to design, redesign and implement customer-obsessed processes and digital products that will transform the way Banner does business today and in the future. This position must be an expert at the technologies used to deliver those experiences and be deeply familiar with the databases and data flows that make those experiences possible. This position leads cross functional teams that dictate how, when, and where technologies are used.

CORE FUNCTIONS

1. Serves as the primary liaison between business and technical partners. Maintain relationships with leaders and stakeholders across multiple departments, including customer experience channels, clinic operations, hospital operations, service line leaders, digital business, IT, data warehouse, and Human Resources. Will intake and prioritize requirements from all stakeholders and communicate appropriately.

2. Translates and documents customer needs into actionable designs and business requirements. Understands root cause issues with current operational processes and develops new processes and scalable technical solutions that lead to reliable positive outcomes. Defines, documents, and designs required changes to resolve system and process deficiencies. Completes discovery and analysis on current state processes in the customer experience process to document gaps and opportunities for improvement. This is done through observation, interviews, process mapping, customer journey diagrams, data flows, and other tools. 

3. Designs workflows and operational processes that deliver the best experience while reducing costs, unnecessary work, and manual intervention. Designs must be highly reliable, scalable, and able to handle disruptions and variability in both volume and complexity.

4. Conducts technical product analysis and reviews what the currently owned technology is doing, what it could do, and identify what gaps may be present in the current technology stack. Will conduct research on products and technologies in the market that may better solve the problem.

5. Identifies, investigates, tracks, and resolves complex project deliverables ensuring the solution is timely and of acceptable quality. Collaborates with key stakeholders to design, develop and implement scorecards and dashboards metrics to monitor ongoing progress.

6. Translates and documents designs into actionable business requirements. Understands root cause issues with current operational processes and develops new processes and scalable technical solutions that lead to reliable positive outcomes. Defines, documents, and designs required changes to resolve system and process deficiencies. Maps user and customer experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers.

MINIMUM QUALIFICATIONS

Must possess a strong technical and business knowledge as typically obtained through the completion of a bachelor's degree in business, technology, engineering, or a related field and at least five to seven years of experience in the customer or operations technology field. 

Strong experience in designing and using technical products, using databases, customer relationship management data, email/text automation, or electronic health record systems is a must. Must possess excellent communication skills and the ability to translate technical concepts into digestible terms for business and leader consumption. Must be comfortable with public speaking in front of large audiences. Must demonstrate the ability to deal effectively with conflict and manage relations that balance system needs and entity priorities. Ability to develop a clear, realistic, and actionable vision, as well as provide results-oriented strategic and systems leadership, and ability to effectively and credibly interact with and influence internal and external contacts. Excellent problem solving, analytical skills; detail oriented with the ability to oversee projects from origin through execution.

PREFERRED QUALIFICATIONS

Certifications in platforms such as Salesforce highly desired. Other certifications in business processes such as Lean, Six Sigma, Scrum, or Agile is a plus. Knowledge/Content management experience using and feature development of CRM applications.

Additional related education and/or experience preferred.

Estimated Pay Range:

$46.84 - $78.06 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.

If you are an EMT who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!

What you’ll do:

• Transport sick and/or injured patients to or between appropriate medical facilities and/or residence.
• Actively participate in the safe delivery of patient care and maintain a safe environment for all patients.
• Perform daily vehicle maintenance check and cleaning.
• Replenish medical equipment and supplies.
• Monitor and properly operate all communications equipment to ensure efficient, constant, and appropriate contact with the communications department.
• Respond to all requests for service in an optimal manner and the priority of response as directed by the dispatcher.

We offer our EMTs:

• 12 & 24 Hour Shifts Available - We’ll work with you!
• Benefits from Day One
• DailyPay! Work today/Get paid today
• Competitive Shift Differentials
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
• Referral Rewards
• Strong Team Culture
• Career Growth Opportunities

What you’ll need for this job:

• Valid IDPH EMT Basic License
• High School Diploma or GED
• Current Illinois State Driver's License
• CPR/BLS - American Heart Association

Pay Range: $16.49 - $24.44 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Benefits:

Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time Days | 36 hours per week

 

About Us – Stroke Unit (CMU - Cardiac Medical Unit)

The Cardiac Medical Unit is a 35-bed department consisting of multidisciplinary teams of RNs, LPNs, nurse technicians, and ancillary staff. We work together to provide compassionate patient care for stroke and dialysis patients.

CMU serves Freeman and our community as the designated stroke floor to help maintain a Level II Stroke Accreditation.

We serve a population of hemodynamically stable neuro-medical and renal patients.

Our team culture is built on the Freeman Five Star Promise: Compassion, Communication, Teamwork, Ownership, and Professionalism

 

What You’ll Do

 Under The Direction Of Professionals, Systematically And Continually Assesses The Physical, Emotional, Clinical, And Psychosocial Needs Of Assigned Patients And Families; Plans And Implements Appropriate Interventions; And Evaluates Effectiveness And Adjusts Plan As Indicated In A Timely Manner In The Provision Of Safe And Effective Care.

Requirements

 •Eligible To Sit For State Boards.

•Advanced Cardiac Life Support (Acls) Certification Preferred.

•Must Successfully Complete Rn Residency.

•Must Obtain A Missouri Registered Nurse License Or Registered Nurse License From A Compact State Within Ninety (90) Days After Graduation Or Thirty (30) Days After Passing The Nclex Exam In A State Other Than Missouri. If Obtaining A Compact License It Must Be Held In The Registered Nurses State Of Residence.

•Must Successfully Pass Patient Care Orientation (Pco) Within 30 Days Of Hire. •Advanced Cardiac Life Support (Acls) Certification Preferred.

•Asls Preferred, But Not Required.

•Acls For Advanced Practice Within 120 Days.

•Aha Bls For Healthcare Providers Within 60 Days.

•Asls - Advanced Stroke Life Support Within 180 Days.

•Nih Stroke Scale Certification Within 90 Days.

•Nonviolent Crisis Intervention Training Program (Cpi) Within 365 Days.

•Rn Competency Day Annually By Transcript Due Date.

•Stroke Ceu Hours - 8 Per Year Annually By Transcript Due Date.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off  (PTO) or Flex Time Off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. 

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions.

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

• Professional Etiquette
• Adaptability
• Computer Literacy
• Payment Handling
• Critical Thinking
• Confidentiality
• Collaboration
• Time Management
• Problem Solving

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

Brighton Family Medicine

Work City:

Brighton

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

34502 Aurora St. Lukes Medical Center - Critical Care: ICU 3rd FloorPart timeYes20

20 hours weekly, 7AM to 3:30PM with required every other weekend and holidays on a rotating basis.

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated.
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately.
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required.
• Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas.
• Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection.
• Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

• None.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communication.
• Excellent organizational skills and ability to set priorities.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Part time

Shift:

Day Shift

Description:

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

11229 Carolinas Medical Center - Care ManagementPart timeYes24

Sat/Sun 7a-7p

Pay Range:

$30.70 - $46.05

Essential Functions

• Completes psychosocial assessments for the patient's post hospital care for designated patients and their support system.
• Assists patients in coping with stress related to hospitalization, disability, chronic/terminal illness.
• Works with the Clinical Care Management team to assess and evaluate the patient for the appropriate level of care or environment setting to meet care needs across the continuum.
• Serves as a resource to hospital staff and physicians regarding emotional, social, and psychosocial components of the patient's illness and its effects on their social support system.
• In collaboration with the Clinical Care Management team, provides information, education to patients on community resources and options for post hospital care appropriate to the age of the patients served. Make referrals to community agencies as needed.
• Reports suspected cases of child & adult abuse/neglect/exploitation. Serves as liaison between hospital, patients and Department of Social Services during evaluation/investigation.
• Responds to requests for consultative services to patients after normal working hours.

​Physical Requirements

Works in an office type setting. Extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records, and documentation. Repetitive wrist motion and occasional lifting of 10-20 pounds. Requires frequent verbal and written communication in English. Intact sight and hearing with or without assistive devices is required. Must be able to handle a fast paced environment, moving independently from one location to another. Takes On-Call Duty as scheduled.

Education, Experience and Certifications

Masters in Social Work required, LCSW preferred. applicable state Certification is preferred. Adherence to National Association of Social Workers Code of Ethics. At least 1 year professional experience in hospital or health related setting preferred. Expertise with Data Management Tools.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

12 Hour Evening Shift

Description:

Position Purpose:

Provides direct and indirect patient care in the Medical and Surgical area. Is responsible and accountable for the delivery of patient care during the patient stay. Assists and directs the work of the support staff in the provision of care while maintaining professional nursing standards. Performs general nursing duties with minimal supervision. Assists in the Emergency Room as needed.

What you will Do:

• Assesses the patient's physical, psychosocial, environmental, spiritual, social and education needs. Develops and implements patient's plan of care, including collaboration of the discharge plan based on evidence-based practice standards, health center policy, and patient/family needs. Reviews and updates the plan of care based on changes in patient's condition.
• Evaluates and documents patient/family responses to nursing interventions while working collaboratively with the interdisciplinary team to achieve desired patient care outcomes. Provides or facilitates learning opportunities to meet the educational needs of patient/family by assessing the learning needs and formulating and initiating a teaching plan to meet those needs.
• Effectively communicates pertinent patient changes/conditions to co-workers and to multidisciplinary caregivers. Delegates and supervises patient care activities within the scope of practice of the healthcare worker to meet the patient care needs for the above-indicated population.
• Identifies and acts to solve problems, supports process improvement teams, which influence customer satisfaction clinical outcomes and financial stability.
• Documents patient information in the electronic/paper medical record, at the bedside and as soon as possible, in an accurate, timely manner.
• Maintains active logons/passwords for computer software systems that support patient care and education.
• Supports, positively, the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintains a calm positive manner under stressful conditions.

Hours/Schedule:

FT Nights Opening

36 hours weekly

Minimum Qualifications:

• Graduate of a program in professional nursing.
• Current RN licensure in the State of Iowa required.
• Completes Introduction to Telemetry class or equivalent within 3 months of hire.
• Experience with computer software and willingness to learn new software (Excel, Microsoft, electronic health record, WorkDay, etc.)
• Ability to work flexible hours.
• Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status.
• Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 5 years.

Position Highlights and Benefits:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1.

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Bronson Healthcare Group Graduate Nurse/RN Residency

Graduate Nurse Opportunities Across the Bronson HealthCare System

Start your nursing career with a team dedicated to helping you grow, learn, and thrive. As a Graduate Nurse at Bronson, you'll have the opportunity to begin your professional practice in a variety of clinical settings while receiving the support and resources needed for a successful transition from student to registered nurse.

We are currently seeking Graduate Nurses for opportunities across multiple inpatient specialties, including:

• Medical-Surgical
• Critical Care
• Emergency Services
• Women's and Children's Services
• Perioperative Services
• Specialty Nursing Units

Openings are available throughout the Bronson Health System, including:

• Bronson Battle Creek
• Bronson LakeView
• Bronson Methodist Hospital (Kalamazoo)
• Bronson South Haven

Whether you have a clear specialty in mind or are still exploring your options, our Nursing Talent Advisors will work with you to identify opportunities that align with your interests, clinical experiences, and long-term career goals.

Why Bronson?

At Bronson, we're committed to supporting our nurses from day one and throughout their careers. When you join our team, you'll have access to a comprehensive benefits package designed to support your health, well-being, professional growth, and financial future.

✅ Day 1 health benefits
✅ Competitive pay
✅ Competitive shift differentials, including enhanced night shift premiums
✅ Generous paid time off (PTO) accrual
✅ 403(b) retirement plan with employer match
✅ Tuition reimbursement
✅ Wellness benefits and programs
✅ Career growth and advancement opportunities
✅ Up to $20,000 sign-on bonus* for eligible positions

*Available for eligible full-time and part-time positions. Sign-on bonus amounts vary based on shift and scheduled hours.

What Happens Next?

After you apply, a Nursing Talent Advisor will connect with you to learn more about your interests, career goals, and preferred locations. We'll discuss available inpatient opportunities across the Bronson Health System and help identify the position that best aligns with your goals.

Apply today and discover where your nursing career can begin at Bronson.

Under direct RN supervision and in accordance with the policies, procedures and guidelines established within the organization, unit and the Nurse Practice Act, follows the professional nurse core orientation pathway and participates in managing the care delivery for patients in the hospital throughout the length of stay to achieve quality outcomes and timely discharge by utilizing the nursing process of assessment, planning, implementation and evaluation; coordinating the care provided by other professionals; delegating selected acts, tasks or functions that fall within the scope of professional nursing practice and the abilities of patient care assistants and universal support assistants; providing selected aspects of physical care within the scope of professional nursing practice as appropriate given the patient's level of acuity and complexity of care required; and documenting and communicating during each tour of duty the patient's response to care provided, consumption of resources and anticipated needs. Employees providing direct patient care must demonstrate competencies specific to the population served.

Associate’s degree, Diploma, or a BS or BSN from an approved or accredited Nursing Program prior to employment required
Evidence of graduation from an accredited or approved School of Nursing. Proof may be by a transcript that shows/states completion of nursing program, or a letter from the Director of the nursing program that states candidate has completed a nursing program and is qualified to take boards.
Upon successful completion of NCLEX and obtainment of RN license, candidate will be moved into a Registered Nurse position. Please note: Successful completion of NCLEX is required within 8 weeks of graduation.

BLS certification required by completion of core orientation

• Ability to read, interpret, and analyze data from various computer systems and equipment in order to set an appropriate plan of action
• Must be able to constantly communicate both verbally and in writing
Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
Participates under direct supervision of RN:
• Assesses the patient’s physical and developmental needs
• Analyzes assessment data to identify appropriate patient needs
• Documents nursing history and age appropriate physical/emotional needs/strengths for assigned patients.
• Develops a plan of care for assigned patients, based upon assessment.
• Manages care plan for assigned patients by organizing and delegating therapeutic patient care interventions to be implemented and evaluating effectiveness of care given by self and others.
• Takes temperature, pulse, blood pressure, and other vital signs to assess condition of patient and detect deviations from normal.
• Observes patient, records significant conditions and reactions, implements appropriate interventions and/or notifies supervisor or Physician of patient's condition and reaction to drugs, treatments, and significant incidents.
• Administers prescribed medications and treatments in accordance with approved nursing techniques and policies.
• Explains procedures and treatments to patient to gain cooperation, understanding, and allay apprehension.
• Prepares equipment and aids Physician during treatment and examination of patient.
• Maintains awareness of comfort and safety needs of patient.
• Initiates a patient education plan according to the individualized needs of the patient, as prescribed by Physician and/or hospital policy including patient and family instruction.
• Responds to life saving situations based upon nursing standards, policies, procedures, and protocol.
• Manages discharge planning and preparation for assigned patients.
• Manages personal, unit, and hospital resources effectively
• Participates in department or unit performance improvement activities, including self-audits of patient care and pathway documentation.
• Demonstrates responsibility for professional development by following & documenting of New Grad Pathway, as well as NCLEX preparation.
• Develops and provides a positive work climate and the overall team effort of the department.
• Demonstrates ability to function effectively in role of PCA until NCLEX success and COS to RN.

Shift

Time Type

Full time

Scheduled Weekly Hours

36

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

3pm-11:30pm

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10020 - 5182 Visitor Screening Ambassadors

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Acts as the customer service informational resource for patients, families and visitors as they enter the hospital. Works collaboratively with other departments to ensure patient/customer satisfaction.

Acts as the customer service informational resource for patients, families and visitors as they enter the hospital. Works collaboratively with other departments to ensure patient/customer satisfaction.

Major Responsibilities:

• Ensures that patients and visitors are greeted in a prompt and courteous manner and provided with accurate information regarding services, fostering a positive image of UMass Memorial Medical Center. Provides patients, visitors and callers with basic patient status information as well as patient visiting times and procedures. Produces and provides standardized directions to UMMMC facilities. Ensures that procedures for patient security and confidentiality are followed.
• Assists with the visitor management program which will include screening, documenting data into the computer, tracking visitor location and possible temperature checks.
• Utilizes computers to access daily schedule of patients and sites of service and provides patients with appointment schedules and appointment information as necessary. References information on patient location, admissions and discharges, patient phone numbers and visitor instructions.
• Manages a high volume of telephone calls concerning patients, visitors, vendors and staff. Helps arrange taxi or other basic transportation. Monitors visitor activities in the lobby area and notifies Security of potential problems. Arranges for escorts for patients and visitors to assigned areas.

• Distributes PPE to employees, patients and visitors.

Position Qualifications:

License/Certification/Education:

Required:

• High School graduate or equivalent.

Experience/Skills:

Required:

• Strong customer service (1 year +) and communication skills.
• Phone and computer skills
• Ability to multitask and prioritize.
• Familiarity with basic medical terminology.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Summary

Job Description:

Job Title: Clinical House Supervisor – Nursing Administration

FULL TIME - DAYS (3 X 12 WITH SWING SHIFT COVERAGE)

Job Description:

Under the direction of the house supervisor clinical manager, the clinical house supervisor (CHS) serves as an operational and administrative resource to hospital staff, providers, and patients/families. As a registered nurse (RN) the CHS supports holistic care of the patient through honoring patients’ mind, body and spirit while respecting human dignity and the uniqueness of each individual. The CHS supports nursing excellence through role modeling professionalism, communication, and collaboration among nursing staff and across disciplines.

Summary of Responsibilities (but not limited to):

• Assures nursing excellence in accordance with accepted standards, evidence-based practice, current research and nursing philosophy.
• Actively participates in departmental quality improvement activities.
• Demonstrates critical thinking and creativity in handling of issues.
• Serves as clinical and educational resource for staff.
• Functions as administrative resource for staff, providers and other customers in collaboration with the administrator on call.
• Serves in an administrative support role for patient care and non-patient care departments after hours and on weekends.
• Assures appropriate documentation and situational control during code and emergency situations according to approved protocols.
• Provides cross-coverage for infection control nurse. Acts as an infection prevention resource to staff and providers in collaboration with the infection prevention nurse.
• Assures the provision of compassionate post-mortem care and notification to organ donor network as appropriate.
• Identifies risk management concerns and communicates with leadership and risk management for follow-up.
• Communicates staff performance issues to unit directors and handles immediately as indicated.
• Functions as a resource for information systems and in clinical situations.
• Delegates patient care activities to appropriate members of the healthcare team.
• Performs effective hand off communication to support continuity of care.

Requirements:

• Current, active Kentucky RN license
• BSN Required
• 3 years’ acute care experience with one-year critical care experience required
• Completion and maintenance of BLS, ACLS, PALS, NIHSS, EMTALA training and other designated unit specific certification and training requirements
• Completion of LEAD Program as soon as possible based on dates LEAD Program offered
• Completion of the BHR Charge Nurse Program

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE) 

• Health, Vision, Dental and Pet Insurance 

• Life Insurance 

• Short Term and Long-Term Disability and Life Insurance 

• Identity Theft Protection 

• Tuition Reimbursement up to $6,000 annually  

• Company paid Maternity and Paternity Leave  

• 5 days of Paid Time Off available upon hire  

• Bereavement Leave (includes pets)  

• PTO Sell Back Program  

• Compassionate Leave Sharing Program (PTO Donation) 

• Employee Support Fund, for employees in need of emergency financial support  

• Retirement with Company Match 

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

MLS Technical SpecialistDays - Full TimeLiberty Hospital

Position Summary / Career Interest:

3 days a week, 6:45am - 7:15pm

The MLS Technical Specialist participates in all departmental responsibilities for comprehensive laboratory testing for patients. This includes ensuring patients laboratory results are accurate, timely and with quality.
They are also responsible for overseeing the laboratory department in the absence of the manager/supervisor. They are the technical specialist and the domain expert for issues that arise in the
department.Responsibilities and Essential Job Functions

• Analyzes patient, control and proficiency testing specimens and records results in a timely manner according to laboratory policy.
• Assists with departmental management tasks including, but not limited to the following: a) Maintains an adequate inventory of all supplies and reagents as assigned. b) Schedules and coordinates departmental staffing as assigned. c) Participates in departmental financial planning and oversight with the supervisor/manager. d) Contributes to content included in competency training and reviews.
• Coordinates quality assurance and quality improvement activities for the department.
• Ensures compliance with regulatory requirements and maintains a laboratory of constant readiness.
• Ensures all departmental policies and procedures are kept up to date.
• Ensures compliance with regulatory, accreditation, safety and hospital standard, policies and procedures.
• Instructs, orients and mentors students, employees, residents, patients and other health care providers as applicable.
• Completes continuing education and submits appropriate documentation where applicable.
• Oversees calibration, maintenance, troubleshooting and quality control for instrument issues in addition to the review and management of the appropriate documentation.
• Provides oversight for the review and correlation of results to each other and with the patient's condition recognizing abnormal results and critical/alert values.
• Verifies accuracy of results and initiates corrective action when indicated.
• Uses and wears PPE (Personal Protective Equipment) as necessary to perform job duties safely and minimize risk.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelor of Science
• High School Graduate
• Meets the CLIA requirements for high complexity testing required

Required Licensure and Certification

• Medical Laboratory Scientist (MLS) - American Medical Technologists (AMT) within 180 Days
• Medical Laboratory Technician (MLT) - American Society for Clinical Pathology Board of Certification (ASCP) within 180 Days

Time Type:

Full time

Job Requisition ID:

R-58375

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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