Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Job Purpose

·         The Career Development Specialist serves as Methodist Health System’s dedicated champion for employee growth, internal mobility, and professional advancement across the organization. Reporting to the Vice President of Talent Acquisition, this individual designs, leads, and continuously improves career pathing frameworks, development programming, and coaching resources that empower employees at every level to build meaningful, long-term careers within the health system. This role partners closely with People & Culture leadership, operational managers, and individual contributors to create a culture where talent is recognized, developed, and retained, positioning Methodist Health System as an employer where people come to grow, not just work.

Job Requirements:

Education:

·         Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field required.

Licenses and/or Certifications:

 ·         HR Certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred; coaching certification (ICF-ACC or higher) a plus.

Work Experience:

• 5 or more years of progressive experience in HR, talent development, organizational development, or a related function, with a minimum of 2 years in a career development, coaching, or talent management role.

• Demonstrated experience designing and implementing career frameworks, development programs, or internal mobility initiatives in a complex, matrixed organization.

• Experience working in healthcare, academic medical center, or similarly regulated industry preferred.

• Proven track record of building productive relationships with leaders at all levels and influencing organizational culture around employee development and growth.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Functions as a health care provider in an inpatient and outpatient setting providing evidence based care, including but not limited to, diagnostic, therapeutic and preventative health care under the general supervision of a physician.

Responsibilities:

Instructs and counsels patients with respect to health promotion and/or health maintenance.Practices within a multi-disciplinary healthcare team providing diagnostic, therapeutic and preventative healthcare management by performing a variety of medical or procedural tasks.Organizes and presents historical and physical data on daily rounds, together with evaluations and recommendations, to the healthcare team in such way as to permit him/her to clearly identify a medical problem and determine appropriate diagnostic or therapeutic procedures.Provides follow-up and health maintenance care to patients based upon accepted standards of care and best practice.Maintains complete and accurate records of contacts with patients whether in person, virtually or by telephone.Obtains complete medical history from patients and performs comprehensive and focused physical examinations appropriate for patient population.Executes diagnostic and therapeutic procedures as indicated.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters: Nurse Practitioner (Required)Advanced Practicing Registered Nurse (APRN) - State of Florida (FL), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: **This job requires privileging and credentialing.**Employees who are hired/transfer/re-hired must meet certification requirements or possess 7 years of APP experience in particular area of expertise. Any movement requires meeting the credentials outlined in the job description. **BLS required. ATLS is required for trauma roles. ACLS or PALS may be required depending upon the area of practice. National NP certification is required for population of clinical practice in Pediatrics/Adult area of practice.Additional Education Info: Exempt from Master s Degree if graduated prior to 1998.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 80%
• Squatting = 60%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 0%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 60%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Schedule would be four (10) hour shifts; dayshift Monday through Thursday; some days will be varied depending on need.

Pay Range:

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Position is required to float between several departments and locations. Hours are typically between 6:45AM-5PM but will not exceed FTE

Pay Range:

• Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
• Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
• Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
• Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
• Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
• Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
• Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
• Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
• May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

• None Required.

• High School Graduate.

• No experience required.

• Excellent customer service skills.
• Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
• Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
• Excellent organizational skills.
• Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy.

• Exposed to normal medical office environment, may be exposed to potentially ill patients.
• Must be able to sit for extended periods of time.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Provides clinical assessment, treatment planning, group, family, and individual counseling, and education services for patients.

Responsibilities:

Implements evidence based (i.e., Motivational Interviewing) patient and family counseling and education, case management, and safe discharge planning.Conducts suicide risk screenings, suicide risk assessments, and safety planning with patients following department policies and procedures.Initiates Baker Acts as needed; communicates with patients and their caregivers to facilitate voluntary crisis stabilization admissions. Ensures that all legal paperwork is obtained, processed and completed, and included in patient charts ( i.e., guardianship, baker-act, firearm laws).Conducts evidence based group therapy to patients to address psychological, emotional or aftercare needs (i.e., Trauma, Co-occurring disorders, seeking safety, wrap) and completes clinical documentation within 24 hours of service delivery.Completes psychosocial evaluations to ascertain patient's psychological, emotional and aftercare needs. Identifies and refers patients to appropriate community resources for follow up care.Supervises interns and students.Provides primary care coordination to a caseload of patients including integrating treatment with multidisciplinary members of care team, conducting ongoing assessment of patients' response to treatment using validating tools, and providing behavioral health counseling services including individual, family and group therapy. Updates and discusses patient strengths and needs in multidisciplinary treatment team meetings.Responsible for comprehensive, individualized treatment planning on a timely basis including completing initial treatment plans with patients, treatment plan reviews and discharge planning.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, BEHAVIORAL HEALTH THERAPY, BEHAVIORAL HEALTH TREATMENT PLANNING, CLINICAL POLICIES AND STANDARDS - BEHAVIORAL HEALTH, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, PATIENT ASSESSMENT - BEHAVIORAL HEALTH, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters (Required)Licensed Clinical Social Worker (SW LICENSE) - State of Florida (FL), Licensed Marriage and Family Therapist (MT LICENSE) - State of Florida (FL), Licensed Mental Health Counselor (MH LICENSE) - State of Florida (FL), Registered Clinical Social Worker Intern (ISW LICENSE) - State of Florida (FL), Registered Marriage and Family Therapy Intern (RMFI LICENSE) - State of Florida (FL), Registered Mental Health Counselor Intern (RMHI LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be organized and be able to work independently. A strong focus on integrated health and behavioral health treatment and must be able to provide quality patient and family centered care. Required Work Experience: One (1) year experience in behavioral health. Other Information: Additional Education Info: Clinical Social Work or Counseling or Marriage and Family Therapy.A Florida license in social work, mental health counseling, or marriage and family therapy; or a registered clinical social work, mental health counselling, or marriage and family therapy intern in the state of Florida—must be fully licensed within two (2) years of starting the position.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 20%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 40%
• Sitting = 60%
• Squatting = 20%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 40%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 40%
• Computer Monitor = 60%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 20%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

City/State

Work Shift

Overview:

Sentara Health is seeking to hire a qualified individual to join our team as a Courier.

Position Status: Part Time - Second Shift

- Wed-Fri 12pm to close (close time is determined by when last delivery is complete)

Position Location: Sentara Home Care Services - Chesapeake, VA

Overview

Performs as a transporter for various items such as deposits, medications, equipment, supplies, x-ray films, lab specimens, letters, marketing materials and packages. Proficient at performing 25% of all daily routes with the flexibility to work all three shifts in any geographic area when required. Required to operate vehicle safely, keeps vehicle clean and well maintained; maintain vehicle safety logs and submit requests for vehicle maintenance/repairs in a timely manner.

Education

• Highschool Graduate or Equivalent

Certification/Licensure

• Valid VA Driver's License

Experience

• Previous experience with professional driving/transportation (in health care industry preferred)
• Clean driving record
• Must be able to lift up to 50 lbs
• Must be able to sit/drive for up to 90% of the time

Keywords: Courier, Home Care, chesapeake, hampton roads

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Employment Type:

Shift:

Description:

Interested in a career that offers meaning and growth? 

Join our dynamic healthcare team as a Registered Nurse (RN) on our Telemetry floor, where compassionate care meets advanced cardiac monitoring. 

Our passion is providing excellent clinical care in an environment that is safe and respectful. We follow evidence-based protocols to ensure the best outcome. In this fact-paced environment, you'll play a vital role in assessing, planning, and delivering high-quality patient care to individuals requiring continuous cardiac observation and management. 

As a Telemetry RN, you'll interpret cardiac rhythms, respond promptly to changes in patient status, and collaborate closely with multidisciplinary teams to ensure optimal outcomes. This position offers the opportunity to sharpen your critical-thinking skills, work with cutting-edge monitoring technology, and make a meaningful difference every day. 

If you're a dedicated, detail-oriented nurse who thrives in a collaborative, technology-driven setting, we invite you to bring your expertise and heart-for-healing to our team. 

More About The Position:

Located at our Regional Medical Center off I-84 in Boise, Idaho, you will work in the Central Tower of our main hospital campus providing Telemetry care as part of a dynamic team. Nursing shifts are 7:00AM – 7:00PM (day-shift) and 7:00PM – 7:00AM (night-shift).  

Our Telemetry Unit is equipped with 32 beds and is built to support patients with complex cardiac conditions (i.e. heart failure, heart attack, post cath lab procedure, pacemakers, etc.). Registered nurses will collaborate with a team of monitor techs, CNAs, providers, and specialists to provide top-quality patient care. Nurses in Telemetry are critical thinkers, highly proficient in EKG and cardiac monitoring, and skilled in multi-tasking and patient stabilization.  

You can see a tour of our Boise Telemetry Unit here:  

Telemetry Unit Tour: Explore Your Nursing Potential 

MINIMUM QUALIFICATIONS:   

• Current Idaho or multistate RN license required 

• Multistate license must establish residency with the Idaho Board of Nursing within 60 days from hire 

• BLS certification at date of hire  

• American Heart Association Advanced Cardiovascular Life Support for HealthCare Provider (ACLS) certification within 6 months of hire

HIGHLIGHTS AND BENEFITS:  

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.   

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.  

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.  

• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.  

Visit www.saintalphonsus.org/careers to learn more!  

MINISTRY/FACILITY INFORMATION 

• Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 5 hospitals, 595 licensed beds, and 86 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.  

• America’s Best Large Employers 2025 and America’s Best-in-State Employers 2026  

• Top 15 Health Systems in the country by IBM Watson Health 

• The region’s most advanced Trauma Center (Level II) 

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Primarily 2nd Shift: 2:30 PM–11:00 PM
• Weekend Rotation: Every 3rd weekend
• Holiday Rotation: Rotating holidays
• 3rd Shift Coverage: Occasional 3rd shift coverage may be needed. Coverage is shared on a rotating schedule among technicians and advance notice is provided

Pay Range:

Major Responsibilities  

• ​​Assists licensed pharmacist in technical duties related to preparation and distribution of medications  
• Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances   
• Assists with medication distribution tasks   
• Screens phone calls and routes as needed using proper telephone and voicemail etiquette  
• Assists in daily pharmacy procurement, inventory control, and outdate checking   
• Complete documentation required for removing, stocking, and wasting controlled substances, where applicable 
• Perform nonsterile compounding following proper USP standards, where applicable 
• Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable    
• Inspects all assigned medication storage areas for adherence to storage policies   
• Completes and documents medication admission histories, as applicable at the facility level  
• Seeks additional duties when required work is done and accepts other duties as assigned 
• May participate in quality improvement initiatives to assure the excellence of departmental services   
• May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level  
• Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards 
• Supports area leaders regarding goals and work assignments   
• Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering 
• Develop competence in third-party billing functions  
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. 
• May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable  
• Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department 

Minimum Job Requirements 

Education

• High School Diploma or GED equivalent  

Certification / Registration / License 

• Registration or licensure with state board of pharmacy per state of employment requirements  
• Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state 

Experience

• No work experience required 

Knowledge / Skills / Abilities

• Excellent verbal and written communication skills.  
• Proven skills in working effectively with multiple departments and matrix organizational structures.  
• Strong ability to influence and develop others to move toward common goals and outcomes.  
• Strong organizational skills and the ability to work effectively with moderate guidance or direction.  
• Effective critical thinking, creativity, problem solving, and decision-making skills.  
• Expert knowledge of metrics utilized to measure revenue cycle quality and processes.  
• Ability to lead a diverse group of teams.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders  
• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material 
• Must have functional vision, touch and hearing 
• Must be able to speak and be understood by others to communicate effectively  
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease for which appropriate personal protective equipment (PPE) is utilized to minimize exposure  
• Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes 
• Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. 
• Operates all equipment necessary to perform the job 
• Flexibility to travel between pharmacy locations 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing, and evaluating the care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team members.

Conduct comprehensive preoperative assessments, review medical histories, coordinate required testing, and provide patient education to help ensure safe and successful surgical outcomes. Enjoy a collaborative care environment, professional development opportunities, comprehensive benefits, and the opportunity to make a meaningful impact on patient readiness and care quality

Schedule:

• Four 9-hour shifts
• Monday–Friday
• 8:00 a.m.–7:30 p.m.
• No call required

Essential Functions:

• Assess: Performs appropriate assessment of physical, social, and psychological status (including cognitive, communicative, and developmental skills as appropriate). Seeks and evaluates information acquired from other members of interdisciplinary team: patient, family, physician, non-nursing disciplines, support staff, others.
• Plan: Uses assessment information and critical thinking skills to collaboratively develop individualized plan of care. Actively seeks patient, family, team, and physician involvement to develop plan of care including needed education. Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).
• Implement: Directs the interdisciplinary care team via delegation, coordination, and collaboration as appropriate. Provides or delegates care consistent with plan of care, guidelines of care and professional licensure provisions. Demonstrates the ability to set priorities and to coordinate and organize patient care delivery through effectively managing time, supplies, and resources.
• Evaluate: Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient, and family satisfaction. Revises plan of care as indicated and reassesses changes as appropriate.
• Professionalism: Promotes nursing profession and participate in development of others. Integrates legal and ethical standards into practice, complies with regulatory standards, practices within scope of licensure, provides accurate & timely documentation, and understands legal implications of care delivery.

Skills:

• Patient Care Delivery
• Nursing Fundamentals
• Interdisciplinary Teams
• Documentations
• Professional Etiquette
• Accountability
• Patient Care Coordination
• Communication
• Patient Evaluation
• Critical Thinking

Minimum Qualifications:

• Current license to practice as a Registered Nurse in state of practice. Valid compact licenses must be transferred to the state of practice within 60 days of the start of employment.
• RNs with less than 12 months of experience must obtain their Bachelor of Science in Nursing (BSN) within four (4) years of their hire date.
• Basic Life Support Certification (BLS) for healthcare providers.
• Bachelor's degree in nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.
• Bachelor of Science in Nursing (BSN) is required as of the job description's last update on 4/27/2025. Employees hired or promoted prior to this date will be held to the minimum requirements that were in place at the time of their promotion or hire.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$35.22 - $53.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Location:

Toledo Hospital

Department:

Pharmacy

Weekly Hours:

40

Status:

Full time

Shift:

Variable (United States of America)

Job Summary:

As the Pharmacy Technician Trainee, you work in a learning capacity while enrolled in an approved technician training program to assist pharmacists in preparing and distributing medications, maintaining drug inventory and patient records.

In this learning role, you will work only under the supervision of a registered pharmacist.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• High School Diploma or equivalent, 18 years of age OR enrolled in board approved high school training program and at least 17 years of age.
• Active Ohio Board of Pharmacy Technician Trainee License (expires 1 year from receipt) or obtained prior to start date if working in Ohio.
• Active Temporary Pharmacy Technician License (expires 1 year from receipt) or obtained prior to start date if working in Michigan

PREFERRED REQUIREMENTS

• Knowledge of medical terminology

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Primary City/State:

Department Name:

Work Shift:

Job Category:

At Banner Health, we set leaders up to succeed. We ensure executives have the staff and facilities their vision requires. Join a nationally recognized health care leader that values excellence and begin making a difference in people’s lives.  

Innovation and highly trained staff. Banner Health recently earned Great Place To Work® Certification™. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we’re constantly improving to make Banner Health the best place to work and receive care.

5+ years of healthcare management experience. Will have 21 direct reports that include Front Office Staff, Medical Assistants, Patient Care Coordinators, RN Transplant Coordinators, etc.

Will also collaborate with other Associate Directors in Transplant Services.

Hours and Schedule:

Schedule: Monday - Friday 8:00am to 4:30pm

Apply Today!

POSITION SUMMARY

This position is responsible for the overall leadership of employed physicians’ practices, operations and staff within a specific service line. Leadership responsibilities include oversight of business operations, strategic planning and development, and facilitating a positive image of the practices within the business community. This position serves as a resource for the organization’s employed physician practices to address clinic practice and facility issues.

CORE FUNCTIONS

1. Provides leadership for the organization’s medical group that contributes to the growth of the organization and positioning as a market leader with employees and the community.

2. Partners with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner’s desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure for Banner and BMG in the community.

3. Promotes high quality of service in all areas of responsibility. Supports process improvements that enhance provision of clinical services, outcomes and patient throughput. Together with the medical group leadership team and other organizational leaders, oversees an organizational structure that assures effective and efficient delivery of patient care in all areas of responsibility.

4. Fosters a culture of employee engagement and service excellence. Role models behaviors congruent with the organization’s principles and values. Establishes high performance standards for service outcomes and works with leadership team to meet standards. Matches service delivery with service expectations, managing service improvement opportunities and sets the standard for a culture of recognition and celebration.

5. Ensures that safety is a priority in design and redesign of new practices and services and allocates financial, informational and physical resources for improvement activities.

6. Focuses on partnering with other departments within the organization to improve delivery of patient care through employed physician practices, increase revenue potential and decrease costs.

7. This position serves as a leader for business health services and is responsible for developing the areas of responsibility to fit the organization’s mission, vision and values and ensure operational goals are clearly communicated and measured. This position has administrative responsibility for designated physician practices. Collaboration within an integrated healthcare system, including working with centralized system service departments, health plans, leadership teams is required.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of business and/ or healthcare administration as normally obtained through the completion of a bachelor’s degree in business administration or health services administration. Must possess a strong knowledge and understanding of healthcare management as normally demonstrated through at least five years of healthcare management experience.

Must possess the ability to simultaneously address multiple projects, demands and issues. Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills.

An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Reviews staffing grids for each of the units and communicates with units to ensure appropriate staffing levels at the beginning of each shift.
2. Manages the sick call line for the Nursing units 
3. Prepares daily sign-in sheets for staff in areas using Kronos.
4. Updates the active schedule in KRONOS with changes on a daily basis.
5. Assists in the completion of the weekly data entry process in preparation for Payroll.  
6. Obtains management authorization for all overtime, time-off requests, shift trades and vacation requests.  
7. Makes managers aware of any abnormal or unusual trends seen within the data including, but not limited to, absenteeism, overtime and requests for more or less shifts.  
8. Assists with covering staffing vacancies created by sick calls, unanticipated leaves, and personal time.  Makes calls to staff to request additional shifts.
9. Maintains records for all leaves of absence, special requests and requests for schedule changes.
10. Maintains knowledge of current UMMHC policies and practices.
11. Ensures the efficient implementation and modification of database systems required for staffing and scheduling.  
12. Informs management of any unauthorized usage of scheduled time potentially resulting in budget variances.
13. Maintains knowledge of current products, database management techniques and related information systems technology.
14. Assists with the development and implementation of database management policies and standards for efficient quality control and data administration.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or GED required

Experience/Skills:
Required:
1. Ability to prepare routine administrative paperwork.
2. Knowledge of planning and scheduling techniques. 
3. Knowledge of basic accounting and computer skills.  
4. Ability to communicate effectively, both orally and in writing. 
5. Good organizational and record maintenance skills.

Preferred:
1. 2 year’s experience in healthcare related field.
2. Experience with ANSOS and KRONOS preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position is primarily sedentary, with occasional standing and walking required.  Position requires frequent use of computer, and therefore, requires being able to use keyboard, printer, and reading of developed material.  Position requires work indoors in normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs clerical functions on the patient care unit and/or other patient care areas as assigned
2. Assembles patient records.
3. Files and documents patient information, i.e. Laboratory and X-ray reports.
4. Keeps records up-to date, in order and supplied with appropriate forms.
5. Transcribes physician orders accurately and timely.
6. Initiates orders via order entry system accurately and timely.
7. Facilitates effective communication and coordinates unit activities.
8. Answers telephone appropriately and courteously.
9. Takes and relays messages in a timely manner.
10. Places calls as requested to physicians, and other professional or ancillary services.
11. Greets and directs visitors, physician, and staff from other departments.
12. Opens, sorts and routes mail accurately and in a timely manner.
13. Orders, receives and stocks required inventory of stationary and forms (linen, sterile supplies; food and kitchen supplies as requested).
14. Assists the manager by performing administrative duties as requested.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma/GED

Preferred:
1. Medical Assistant certification preferred
2. Classes in medical terminology preferred

Experience/Skills:
Required:
1. Computer skills required
2. Excellent interpersonal and communication skills
3. Demonstrated prioritization and organizational skills
4. Ability to understand and follow complex oral and written instructions
OR equivalent combination of the above

Preferred:
1. Experience in a hospital or health care setting preferred
2. Experience with Meditech computer system preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Sitting, walking, reaching, grasping, repetitve movements, working indoors, high stress level
- Precise motor skills, vision, hearing

Frequently:
- Standing, twisting, bending, kneeling

Occasionally:
- Pushing, pulling, climbing
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Job Description

Minimum Qualifications

Education: Graduate of an accredited school of Radiologic Technology

Licenses/Certifications:

• Certified in Basic or Advanced Life Support, required.
• Current license or temporary license by the Texas Medical Board (MRT), required; and
• Registered CT Technologist by the American Registry of Radiologic Technologists (ARRT-CT) or
• Nuclear Medicine Technology Certification Board (NMTCB(CT)) in Computed Tomography or

​​One of the following along with documented training on the provision of diagnostic CT exams:

• Registered Radiology Technologist by the American Registry of Radiologic Technologists (ARRT-R) or
• Registered Nuclear Medicine Technologist by the American Registry of Radiologic Technologists (ARRT-N) or
• Certified by the Nuclear Medicine Technology Certification Board (NMTCB).

Experience / Knowledge / Skills:

• Minimum of one year of experience as a Computed Tomography Technologist or two years of experience as a Radiological Technologist with CT education or experience, preferred.
• Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions.

Principal Accountabilities

• Performs CT scans on patients: Prepares patients for CT scan, explains procedure, administers contrast when necessary, positions patients for the CT scan, selects appropriate imaging techniques, and ensures technical quality of the scan. 
• Enters and monitors patient data.
• Performs quality assurance on CT equipment. May assist with initial and renewal application for ACR and other accreditation.
• May assist with initial and renewal application for ACR and other accreditation.
• Identifies and reports any accidents, complaints or equipment malfunction to department management.
• Takes emergency call within the department. May be required to work weekends and float to other locations as needed.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

JOB ACCOUNTABILITIES

NUTRITIONAL SERVICES
• Provides clinical inpatient and outpatient medical nutrition therapy (MNT) including nutrition education, assessment and treatment to patients ranging in age from neonatal to geriatric.
• Delivers Diabetes Self-Management Education (DSME) to patients with diabetes, pre diabetes, or diabetes-related diseases.
• Interprets data to formulate a comprehensive nutrition assessment and consultation that determines requirements for treatment, precautions to be observed and required education, and modifies plan as needed.
• Educates the patient on the therapy or treatment in a clear and professional manner to alleviate fear and anxiety.
• Ensures that routine and priority tasks are completed within established departmental time frames.
CLERICAL
• Performs general clerical tasks, such as answering phones; updating patient appointments; or retrieving, entering, and revising patient electronic health records (EHR).
• Prepares and completes accurate documentation related to patient, including all therapy performed in medical and departmental records.
SAFETY
• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment after each use.
COMPLIANCE
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies accreditation and licensure requirements.
EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Food and Nutrition, Dietetics or related field. or equivalent education/experience

CERTIFICATION & LICENSURE
RD-Registered Dietitian
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
2 years experience requires basic clinical and practical experience as a Registered Dietician

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Under general supervision from the Respiratory manager and/or Director, and in accordance with the policies and guidelines established within the organization.  Routinely functions in patient care areas of the hospital. The respiratory therapist follows the provider prescription and/or established policies and procedures, initiates and administers respiratory care to patients with cardiopulmonary abnormalities and deficiencies. Serves as a resource of knowledge to providers, nurses and other hospital team members regarding advanced respiratory diagnosis and rehabilitation.

MINIMUM REQUIREMENTS:

Associate’s degree in Respiratory Therapy (AS), Bachelor’s degree preferred.

Current Respiratory Therapist license in the State of Michigan license is required.

For anyone hired after 2004, Registered Respiratory Therapist credentials (RRT) is required within 1 year of hire.

Must attend courses through AHA: BLS, ACLS, PALS and AAP-NRP to become certified per site requirements. All sites require BLS certification within 3 months of hire. ACLS, PALS and NRP (site specific certifications are required within 1 year of date of hire

FOR BLH AND BSH ONLY:

Completion of an accredited Respiratory Therapy program (certificate, diploma, AS degree) and 5 years of experience.

Bachelors preferred.

Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., up to 50 pounds) and assisting with heavier tasks such as assisting in lifting and moving patients. Occasionally required to stoop, crouch or kneel, and move quickly to gather equipment and medication to respond to emergency situations.  Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. 

CUSTOMER SERVICE: Demonstrates adherence to the standards as provided in the Bronson “Commitment to Customer Service”, i.e., Commitment Statements, Quality Service Standards and the Interaction Process which includes the Service Recovery “AAA Action Plan”.  Data gathered via observations, customer surveys, and other written and verbal feedback from customers.

AGE SPECIFIC (Direct patient care jobs only.): The employee must be able to demonstrate the competencies necessary to provide services appropriate to the age of the population served.  Data gathered from observation and department record.

EXTENDED ROLES: This itemizes extended roles (if any) the employee performs, i.e., charge, preceptor, etc.  For each advanced role, a separate competency list is required.

PROFESSIONAL GROWTH: Participates in a program of self-development and continuous education.  This is for all employee mandatory in-services, other in-services

, educational activities, and community service as re

NATURE AND SCOPE: This position interacts with providers, nursing, ancillary staff, respiratory therapy staff, patients and families.

PRINCIPAL ACCOUNTABILITIES:

Supports the mission, vision and values of the hospital.

Responsible for working in a safe and protective manner at all times keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.

Provides patient’s respiratory therapy and communicates findings to appropriate personnel.  Evaluates objective and subjective information in a logical and thorough manner. Discusses conclusions with providers and nurses to resolve patient problems promptly.

Routinely evaluates blood gases (both invasive and non-invasive) in a logical and thorough manner. Discusses conclusions and suggests therapy changes based on ABG results.

Communicates ventilator recommendations to providers and nursing based on patient evaluation and blood gases.

Checks that provider orders are complete and administers therapy accordingly.

Performs all respiratory therapies (age-specific) in accordance with provider orders, protocols, or guidelines.

• Explains therapy to the patient in understandable terms according to age/learning capabilities.
• Assesses the patient’s response to therapy and makes recommendations to the provider accordingly or according to protocol guidelines if appropriate.
• Administers, assesses and titrates oxygen therapy
• Assesses patient response and modifies therapy according to respiratory protocols.
• Notifies Manager, nursing personnel and providers of any adverse patient reactions.
• Performs cardiopulmonary resuscitation and assists with “Code Blue”, as necessary.
• Arrives at “Code Blue” in a timely manner. Performs appropriate life support according to BLS, ACLS, NRP and PALS guidelines as per site specific responsibilities
• Assists provider or performs (If competency complete) with tracheal intubation.
• Routinely maintains artificial airways (endotracheal tube and tracheostomy tubes) in accordance with department policy (i.e. suctioning and securing endotracheal tubes).
• Maintains stability of artificial airways. Assure tube security and repositions endotracheal tubes according to policy.
• Is able to appropriately utilize infant and pediatric resuscitation equipment in emergency situations, including PEEP adaptions and pop-off valves.

Provides assistance with patient and family education along with other members of the healthcare team.

Performs basic pulmonary function testing, EKG’s, arterial blood gases, pulse oximetry, end tidal CO2 monitoring and transcutaneous oximetry in accordance with outlined departmental policies and procedures.

Assists with bedside bronchoscopies, intubations, and extubations in accordance with outlined departmental policies and procedures,

Performs naso-tracheal, endo-tracheal, tracheal suction and sample collections in accordance with departmental policies and procedures.

Must be able to assist with patient transport via walking, wheelchair, gurney, or crib for safe delivery of continuum of care. May be responsible for assisting with ambulance transports within one facility to another.

Standards of Professional Performance:

Accurately communicates patient diagnosis and therapy at change of shift reports.

Accurately charges patients for all therapies performed.

Takes an active role in the supervision and instruction of Respiratory Care students. Completes the required preceptor course. Works with students to develop their clinical skills.

Works in response to fluctuations in patient census and relative value units. Works overtime when necessary. Changes shift hours for department needs.

Maintains and cleans respiratory equipment for readiness and supply availability.

Orients and instructs others (new department personnel, nursing, students and respiratory personnel) in Respiratory Care procedures as required.

Attends in-services and on-line learning and is compliant with minimal working requirements and education without prompting from manager.

Participates in department and hospital-wide organizational process improvement activities.

Performs and assumes personal responsibility for related duties as required and/or assigned per site specific

Actively participates in departmental quality assurance and hospital wide organizational performance improvement initiatives.

Required by the job; data gathered from sign in sheets and department records.

Shift

Time Type

Sign-On Bonus

Retention Bonus

Scheduled Weekly Hours

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$22.29 - $32.04

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00 AM - 4:30PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5480 Financial Counseling

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the general direction of the Financial Counseling Supervisor/Manager and/or Financial

Clearance Director, the Financial Counselor (Certified Application Counselor) provides a key role

in providing a health care coverage needs assessment with patients, community applicants, and

family members. Determines eligibility for MassHealth, Qualified Health Plans, Children’s Health

Insurance, Health Safety net and any other coverage that they may qualify. Provides guidance and

assistance to patients, various internal UMass staff, physician offices and third-party vendors

regarding financial assistance programs.

Major Responsibilities:

1. Interviews, screens and assess applicants and family members in a variety of on campus

locations utilizing income and household composition and other criteria in accordance with

CMS and other governmental established guidelines for program eligibility.

2. Determines qualification for affordable health insurance coverage, including the application of

advance premium tax credits (APTC), premium assistance programs, Medicare Savings Plans

and any other program they may be determined eligible.

3. Interacts with patients, the community, and outside agencies in a professional manner in

keeping with the Mission and Vision of UMMHC.

4. Facilitates enrollment through the online Health Connector Health Insurance Exchange (HIX)

or any other program application by accurate and timely submission of necessary paperwork

according to state and federal regulations and policies.

5. Follows up with patients in person or by telephone to obtains appropriate confidential financial

and medical information on incomplete applications.to establish eligibility for various

financial assistance programs.

6. Acts as the liaison for patients with MassHealth, the Health Connector and the Health Safety

Net to assist in the resolution of eligibility discrepancies, applications status updates, and any

other issue that may arise in the determination process.

7. Facilitates patient understanding of health access options including but not limited to

eligibility rules, coverage types, enrollment periods, products and plans available through

MassHealth, the Health Connector, Medicaid Managed Care, and the Health Safety Net

program.

8. Responsible for coverage of the Financial Counseling call center to act as a resource for

patients and families, members of the community, clinical departments and other Revenue

Cycle departments with insurance coverage issues and questions.

9. Provides and documents price estimates request to patients in accordance with federal price

transparency regulations.

10. Works within EPIC work queues to identify and reach out to uninsured/underinsured

patients/families (inpatient, outpatient, surgical day, psychiatric in patients, psychiatric

outpatients, etc.) for the purpose of screening for assistance programs and upgrades to a richer

benefit program.

11. Works in conjunction with clinical areas, interpreters, social workers, case managers, social

security outreach workers, drug assistance coordinator, enhanced benefit coordinator, care

mobile, physician/provider offices and community health centers as needed to ensure access to

care and timely discharge planning.

12. Discusses financial obligations with patients prior to elective surgical days or admissions.

Communicates all information to provider offices and other Revenue Cycle departments.

13. Updates all accounts to reflect the current account status with appropriate financial class,

eligibility dates, other patient financial and demographic information.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and

contributes to creating and maintaining an environment of professionalism, tolerance,

civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

III. Position Qualifications:

License/Certification/Education:

Required:

1. High School Graduate.

2. Certified Application Counselor (CAC)certification required within 45 days of hire as a

condition of employment.

3. Completes annual recertification and all mandatory ongoing training provided by the

Massachusetts on-line Learning Management System and complies with privacy and

security regulations that meet all federal program standards.

Preferred:

1. Associate or bachelor’s degree in Business, Social Services or related field.

Experience/Skills:

Required:

1. Previous experience in healthcare, accounts receivable, Financial Counseling, medical

billing, or a related field.

2. Proficient data-entry and strong organization skills with attention to detail.

3. Effective communication and customer service skills both verbal and written.

4. Ability to use specialized applications software and computers systems for patient

registration and scheduling.

5. Ability to work independently with strong problem resolution skills.

6. Must provide own transportation.

7. Ability to prioritize and work in high volume, fast paced, team-oriented environment.

8. Ability to take directions and work independently.

9. English speaking, reading and writing skills

Preferred:

1. Bilingual speaking, reading.

Unless certification, licensure or registration is required, an equivalent combination of education

and experience which provides proficiency in the areas of responsibility listed in this description

may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in

the individual departments. The competencies will be maintained and attached to the departmental

job description. Responsible managers will review competencies with position incumbents.

IV. Physical Demands and Environmental Conditions:

Work is considered light with frequent walking throughout the day. Position requires work

indoors in a normal office and/or patient care environment.

The Organization reserves the right to modify position duties at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

• 3 12 hour shifts weekly
• 7pm-7am
• 4 weekend shifts in a 6-week period

Pay Range:

The float staff provide flexible, skilled nursing care across multiple units (primarily acute care and intermediate level care) within High Point Medical Center, stepping in to support staffing needs and maintain safe patient care. They adapt quickly to different patient populations, workflows, and clinical environments while upholding hospital standards and best practices.

Under direct supervision of the Registered Nurse, the Licensed Practical Nurse provides direct patient care using the nursing process, standards and policies within scope of practice.

Job Requirements:

• Completion of an accredited or approved program in Practical Nursing
• Licensed Practical Nurse (LPN) license issued by the state of North Carolina
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months
  

Key Responsibilities:

• Provides direct patient care according to established policies, procedures, and standards of care.
• Assists with assessment by collecting and documenting data, actions and responses including biological, psychological, social and cultural factors. Detects significant changes in patient condition and reports these to the registered nurse.
• Assists with developing the plan of care and implements as directed by the registered nurse.
• Supports and reinforces patient teaching according to individualized plan of care.
• Documents performance of nursing interventions and patient's response to those interventions and communicates effectiveness of interventions and changes in patient condition to the registered nurse.
• Communicates changes in medical orders to the registered nurse.
• Performs clinical tasks or skills such as medication administration, IV therapy, wound care, venipuncture, etc.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
  

Knowledge, Skills & Abilities Required:

• Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems
• Excellent communication (written and verbal) and interpersonal skills
• Ability to develop rapport and maintain positive relationships with a variety of patients, family, staff and physicians
• Good organization, prioritization and problem solving skills
• Ability to multi-task with frequent interruptions
  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.

2. Obtain certification in Basic Life Support or HeartSaver First Aid within 30 days of hire date.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Prior patient care experience preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Assists in direct patient care by providing basic physical care to promote patient comfort as directed by the Registered Nurse. 

2. Assists all assigned patients with activities of daily living according to need in a timely manner including making all assigned beds.

3. Safely transports and patients according to WVUH’s Safe Patient Handling Policy to all tests and procedures as well as escorts patients for discharge.

4. Transports specimens and items throughout the facility.

5. Performs assigned tests such as glucose monitoring, urine and stool testing and maintains quality control testing & logs, according to department policy.  On Subacute Unit, CNAs are not permitted to do glucose monitoring.

6. Performs routine phlebotomy services, excluding line draws, in departments determined by management.

7. Obtains and records assigned patient temperatures, pulse rates, respiratory rates, blood pressures, intake and outputs, weights and abdominal girths according to departmental policy. 

8. Provides respiratory support by properly setting up equipment needed for oxygen administration. 

9. Encourage the usage of Incentive Spirometer according to Respiratory Care procedure.

10. Observes and reports all patient concerns/changes in condition to a registered nurse immediately.

11. Prepares patients for examinations and diagnostic procedures according to departmental procedure.                

12. Assists physicians and registered nurse with examinations and procedures.

13. Assists with basic rehab/Physical Therapy activities, i.e. active and passive range of motion and ambulation.

14. Communicates with RN regarding any nutrition issues, such as poor appetite or verbalized lack of understanding of diet changes

15. Provides total care within scope of practice (vital signs, activities of daily living) when assigned sitter or constant visual responsibilities.

16. Assists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees.

17. Maintains clean assigned, unit equipment according to departmental procedures.

18. Reports all necessary equipment repairs to appropriate personnel according to departmental procedure in a timely manner.

19. Assists in routine unit operations as directed/needed to assure smooth communication and functioning of the unit.

20. Courteously answers telephone in a timely manner, identifying self and unit at all times.

21. Courteously answers patient call bell and relays message to the appropriate personnel.

22. Relays accurate telephone, visitor and patient messages to appropriate persons in a timely manner.

23. Promptly completes errands as requested.

24. Unlicensed assistive personnel (UAP) may have limited access to medications including during transport of non-controlled substances at the request of a licensed care provider.

25. Removes out of date items.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, and walking. Handling of materials and equipment weighing up to 50 pounds. Pushing/Pulling carts weighing up to 200 pounds.

2. The National Institute for Occupational Safety and Health recommends minimizing the need for      employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.

3. Must be able to sit, walk or stand for prolonged periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Demonstrate competency in the use of Safe Patient Handling equipment.

2. Excellent communication skills and strong customer service orientation.

3. Experience in dealing with simultaneously, multiple demands.

4. Good time management skills.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Join Our Team as a Patient Service Representative!

We are seeking an organized and compassionate Patient Service Representative to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!

Discover why Intermountain Health is a great place to work (youtube.com)

Posting Specifics

• Entry Rate: $18.31 - $23.80 depending on experience
• Benefits Eligible: Yes, check them out here
• Shift Details: PRN

Essential Functions

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

Intermountain Health McKay-Dee Hospital

Work City:

Ogden

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

Education 

Required - High School diploma or equivalent

Preferred - Completion of phlebotomy course

Work Experience

Required - None

Certifications

Preferred - Current license or trainee license in the state of practice

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of venipuncture procedures
• Strong interpersonal skills

Job Duties

• Performs clinical assignments.
• Supports departmental goals and objectives.
• Processes specimens.
• Resolves problems.
• Exhibits versatility and cooperation.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of service or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit for prolonged periods of time.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule.
 

Duties performed routinely require exposure to blood, body fluid and tissue.

There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Our Mission 

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. 

Schedule: Full - Time

What You’ll Do 

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff.

Requirements 

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
• RN license for practicing state
• BLS and ACLS required

Freeman Perks and Programs 

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! 
• Health, vision, dental insurance 
• Retirement with employer match 
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation 
• Milestone payments with longevity of employment 
• Paid Time Off (PTO) or Flex time off  (FTO) 
• Extended Sick Pay 
• Learning Center designated only for Freeman Family members 
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

Employment Type:

Shift:

Description:

Business Office Coordinator, BOC is a medical front desk receptionist role.
 

Great opportunity for a Business Office Coordinator professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Be Remarkable!

Highlights:

• Monday- Friday 730a -530pm, variable upon office
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Position Summary:

Support clerical, administrative, secretarial, functions for a very busy medical office.

What you will do:

• Check in/Check out
• Answering multiple phone lines
• Scheduling appointments
• Manage Referrals
• Insurance verification
• Other clerical functions

What you need:

• High school graduate/ GED required
• Education and/or training as medical secretary, medical receptionist, medical assistant preferred
• Associates degree in a medical related concentration preferred

Highlights and Benefits

• Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B. Must work 20 hours per week to be benefit eligible.
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities
• Trinity Health offers Daily Pay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent. 
2. State criminal background check and Federal (if applicable), as required for regulated areas.

CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.  
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.  Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Prepares armband for patient identification.
6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork. 
8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
9. Schedules, reschedules, or cancels patients in accordance with hospital workflows.
10. Checks for order completeness and validate order against scheduled service.
 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

SKILLS AND ABILITIES:

1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 
7. Basic knowledge of medical terminology. 

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.