Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions.

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

• Professional Etiquette
• Adaptability
• Computer Literacy
• Payment Handling
• Critical Thinking
• Confidentiality
• Collaboration
• Time Management
• Problem Solving

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

La Canada Clinic

Work City:

Las Vegas

Work State:

Nevada

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Employment Type:

Full time

Shift:

Description:

Utilizes clinical and coding expertise to direct efforts toward the integrity of clinical documentation through the roles of reviewer, educator and consultant. Facilitates the overall quality, completeness and accuracy of medical record documentation through extensive record review.

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Under direct supervision, the Health Information Management Assistant performs general administrative duties as directed to carry out the daily operations of Health Information Management (HIM) department. Performs all clerical functions necessary to file, retrieve, copy and distribute medical records following all federal, state, industry and hospital guidelines. Will provide guidance to HIM Assistant I and newly hired employees.

Job Description

35005 Atrium Health Cabarrus - Nursing: Labor and DeliveryFull timeYes36

7p-7a, (3) 12- hour shifts, rotating holidays and weekends

Pay Range:

$38.20 - $57.30

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

Phlebotomist is responsible for accurate collection and handling of patient laboratory specimens for diagnostic testing according to established best practice in a manner that enhances patient and caregiver engagement in an experienced manner.

Essential Functions

• Phlebotomist is responsible for accurately collecting patient specimens for diagnostic testing while working in a professional medical environment. This position functions as part of a dynamic and engaging team with a workload that ranges from fast-paced hospital settings and high/low volume clinics. Caregivers in this role will have valuable experience and knowledge that brings a higher level of expertise to laboratory services’ phlebotomy.

• The Phlebotomist performs specimen collection using many different techniques such as venipuncture, capillary puncture, PIVO, and throat swab collections. These caregivers collect specimens from patients of various acuities, such as Outpatient, Emergency Department, and Inpatient – including newborns, patients in intensive care, and all other areas of the hospital. They are at the forefront of patient care and adhere to and enforce the standards for laboratory compliance and safety regulations.
• Adherence to personal protective requirements in inpatient and/or outpatient settings, including but not limited to gowns, gloves, lab coats, face shields, and masks.
• Intermountain Caregivers in this role will communicate procedures and instructions with patients and family members and demonstrate empathy during every interaction. They will also have opportunities for growth and developing skills such as:
• Patient or client registrations
• Participation in CODE response teams
• Training as a clinical coach or preceptor
• Specimen Processing – send out testing, resulting or referral testing
• Participation in special projects
• Quality Assurance processes
• Waived Testing
• Technical Writing
• Downtime planning
• Continuous Improvement Projects
• Other laboratory responsibilities as required by site or assigned by the team or department leader.
• This position requires organizational skills, as well as the ability to navigate multiple computer systems, work well as a member of a team, and maintain a clean and safe work environment. Candidates applying for a phlebotomy role are resilient and can manage stressful situations professionally.
• Ability to take on-call shifts and participate in holiday rotations, according to department or facility needs.
• Perform advanced collection and troubleshooting techniques such as bilateral nares or non-standard kit collection.

Skills

• Communication
• Patient Care
• Phlebotomy
• Laboratory Operations
• Regulatory Requirements
• Computer Literacy
• Teamwork
• Working Independently
• Complex Problem Solving
• Training and Mentoring
• Clinical Staffing
• Ability to work under pressure

Qualifications

• High School Diploma, Preferred.
• Twelve months of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor, Preferred.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.

• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

St James Hospital

Work City:

Butte

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.94 - $24.62

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

02400 GCMG HPB Surgery: Charlotte - SurgeryFull timeYes40

5 days per week 8-hour shifts

Outpatient coverage

Pay Range:

$47.50 - $71.25

Major Responsibilities

Clinical Knowledge

1. Demonstrates knowledge of etiologies, risk factors, pathophysiology, presentation and epidemiology of medical conditions.

2. Performs history and physical exams of patients that are accurate, complete, concise, relevant and appropriate for age, gender and clinical problem.

3. Orders appropriate diagnostic studies and correctly interprets the results.

4.Utilizes critical thinking to synthesize and analyze collected data.

5.Develops, implements, evaluates and alters the care plan as needed.

6.Manages general medical and surgical conditions based on knowledge of the indications, contraindications, side effects, interactions and adverse reactions of pharmacologic agents and other relevant treatment modalities.

7.Counsels and educates patients and families.

8.Demonstrates proficiency in procedural skills pertinent to practice area.

9.Maintains accurate, complete, concise and timely documentation in the electronic medical record.

Patient Care

1.Provides care that is patient and family centered, compassionate, appropriate and effective for the promotion of health, prevention of illness and treatment of disease throughout the lifespan.

2.Facilitates consistent, coordinated care and clear communication among all members of the healthcare team.

3.Incorporates the patient and family in care planning and treatment across settings.

4. Serves as an advocate for patients and families in navigating the health care system.

Practice Based Learning and Clinical Improvement

1. Demonstrates insight into own strengths, limitations and knowledge deficits.

2.Demonstrates initiative to meet identified learning needs using multiple resources.

3.Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner.

4.Continuously seeks opportunities for clinical advancement and knowledge and skill attainment.

Communication and Interdisciplinary Collaboration

1.Communicates and collaborates effectively with physicians, other health professionals and health related agencies.

2.Works effectively with multidisciplinary team members.

3.Promotes mutual respect and trust working within a team model.

4.Communicates effectively with patients and families, incorporating gender, age, culture, race, religion, disabilities and sexual orientation.

Professionalism

1.Follows ethical principles regarding patient confidentiality, informed consent and unanticipated adverse outcomes.

2.Demonstrates the highest level of accountability for professional practice.

3.Participates in education of students and other health care professionals.

4.Maintains effectiveness where circumstances and priorities are changing. Is flexible, resilient and change oriented.

5.Welcomes and participates in opportunities to advance the mission of Advocate Health through service, scholarship, science and social responsibility.

6.Participates in organizational and departmental meetings, educational opportunities, committees and workgroups as necessary.

Systems Based Practice

1.Considers cost effectiveness and risk/benefit analysis when making decisions about patient care.

2.Uses evidenced-based medicine to systematically analyze and improve patient care practices.

3.Participates in quality initiative/performance activities.

4.Participates in development, evaluates and implements standards of care within area of specialization (policies, protocols, etc).

Roles and responsibilities specific to area of clinical practice:

Outpatient Specific Responsibilities

1.Participate in pancreatic cyst clinic, follow up for non-operative drain management, post-operative care and management of postoperative complications.

2.Conduct comprehensive or episodic health history and physical exam of patients with acute, chronic and/or potential health problems, including follow up for post-operative care and management of postoperative complications.

3.Order appropriate diagnostic laboratory and imaging tests pertinent to active health problem(s).

4.Establish medical diagnosis.

5.Medical Management within the parameters set in the Collaborative Practice Agreement:

a.Prescribe appropriate medications pertinent to active health problems.

b.Order therapeutic interventions as appropriate for pertinent health problems.

c.Perform wound and drain care, including removal of drains as appropriate.

6.Provide counseling and education to the patient and family regarding active health problems.

7.Initiate outpatient referrals as appropriate.

8.Document the encounter in the electronic medical record and assure follow up plan.

9.Provide appropriate direction to clinic staff regarding patient care issues.

a.Orders to be instituted at the bedside (ie: staple removal, drain removal, etc).

b.Follow-up plan.

c.Ordering of lab work and/or other diagnostic tests.

d. Other patient needs within the scope of practice for the clinic staff.

10.Communicate effectively with referring health care providers

11.Communicate collaboratively with other health care providers who are participating in the care of each patient as it relates to the active health problems managed by HPB Surgery.

12.Be available to address outpatient needs for our patients by addressing calls/questions in collaboration with the clinic staff.

13.Perform peer-to-peer reviews as necessary.

Procedures

1.Common procedures performed on HPB Surgery

a.Wound Care

b.I&D

c.Drain removal

Position Qualifications:

1.Education Requirements:

a.Graduation from an accredited ACNP, FNP, ANP or PA program.

b.A master's degree is required.

2.Licensure/Certification

a.Current license to practice as a NP or PA in North Carolina.

b.PA: Certification from the National Commission on Certification of Physician Assistants preferred. Current or pending CAQ certification preferred. 

c.NP: Certification from the American Nurses Credentialing Center or American Academy of Nurse Practitioners Certification Board

3.Current prescriptive privileges and DEA license required.

4.Work Experience

a.Must have at least 1 year of experience as an APP

b.Preference will be given to applicants with experience in Hepatobiliary Surgery

c.Experience in a surgical practice preferred.

5.BLS for healthcare provider from AHA required. 

6.Demonstrates appropriate critical thinking and interpersonal skills when working in a fast-paced work environment. Able to perform thorough history and physical assessment. Also, able to evaluate, assess, and monitor other co-morbid medical conditions.  

Essential Functions

• Performs initial and periodic medical history, physical examinations, and daily assessments.
• Records findings of examinations, assessments and plan of care.
• Performs minor office-based medical and/or surgical procedures.
• Writes appropriate prescriptions and administers medications.
• Orders and interprets daily laboratory and radiology examinations.
• Determines treatment plan for patient.
• Documents all patient encounters, records observations, interventions, and actions in a medically appropriate manner on the patient's medical record.
• Acts as a patient advocate for the population served.
• Attends, participates and contributes to group/practice meetings and development of policies and procedures when requested.

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak English fluently and in understandable terms. Must possess intact sense of sight, hearing, smell, touch, and finger dexterity. Must have the ability to react and perform in stressful situations

Education, Experience and Certifications.
Work requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak English fluently and in understandable terms. Must possess intact sense of sight, hearing, smell, touch, and finger dexterity. Must have the ability to react and perform in stressful situations. Schedule primarily composed of weekday shifts, less than or equal to 200 hours of weekend and/or night coverage.

Nurse Practitioner

Master's Degree or Doctorate of Nursing Practice required. License to practice as a Registered Nurse required. Certification in the area of practice from a nationally recognized certifying body required. ACNP, AGACNP, AGNP, PNP, or PNP-AC board certification preferred based population served.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne North Iowa Medical Center - Mason City, IA

START DATE: Flexible

WEEKS: 13

HOURS: 3x12

SHIFT: Night

GROSS WEEKLY RATE: $2,556

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice – Trinity Health's mobile staffing solution! FirstChoice RNs are utilized to fill short and long-term assignments throughout the health system, and we need you to be a part of this innovative program! Nationwide and Regional opportunities available!

What you will do:

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Minimum Qualifications:

• Graduation from an accredited school of nursing.
• Valid RN licensure authorized in the applicable state(s) of practice/employment.
• Minimum of eighteen (18) months of recent clinical experience for Med Surg, Tele and PCU.
• Minimum two (2) years of recent clinical experience for all remaining specialties including Critical Care, Surgical Services, Maternal Services, Emergency Department and Behavioral Health.
• Required to have and maintain the credentials required per their specialty area (ex: ACLS, TNCC, etc). BLS, ACLS and PALS must be obtained through American Heart Association

Position Highlights and Benefits:

• Premium Pay
• Flexible Scheduling
• Travel and Per Diem opportunities available
• Variety of Practice Settings
• Learning Opportunities
• DailyPay available
• Reimbursement of License and Certifications available per assignment
• Opportunity to participate in 403B program

Ministry Information:

• FirstChoice offers rewarding Nursing, Respiratory Therapist, Surgical Technologist, and Health Care Professional travel positions with a flexible schedule to fit your life.
• FirstChoice travel Health Care Professionals fill critical positions when unforeseen or unplanned circumstances occur; or, when there is a position open due to an extended leave-of-absence.
• You’ll get to experience a variety of practice settings while traveling within your local region or traveling nationally – your choice!

Job Details:

LOCATION: MercyOne North Iowa Medical Center, Iowa

START DATE: ASAP

WEEKS: 13

HOURS: 5x8

SHIFT: Day

GROSS WEEKLY RATE: $3,200

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Hours of Work :

8-5

Days Of Week :

mon-fri

Work Shift :

Job Description :

JOB TITLE:                                  PATIENT REPRESENTATIVE

DEPARTMENT:                           PATIENT CARE FACILITY

SUPERVISION RECEIVED:        REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED:      NONE

JOB SUMMARY:                         GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS.  SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1.         Maintains strictest confidentiality.

2.         Greets patients in a prompt, courteous and helpful manner.

3.         Checks-in patients, verifies and updates demographic and insurance information to the medical record.  Assists patients with ambulatory difficulties.  Follows office scheduling policies.  Collects payments and enters charges into computer system.

4.         Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

5.         Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.  Proficiency with medical office technology systems.

6.         Maintains work area and reception area in neat and orderly manner.

7.         Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8.         Attends educational and staff meetings as scheduled.

9.         Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology.  Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems.  Skill in greeting patients and answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instruction.  Ability to sort and file materials correctly by alphabetic or numeric systems.  Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1.         Strong communication skills with consistent incorporation of judgement and discretion.

2.         Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4.         Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time.  Some bending and stooping required.  Requires occasional lifting up to 50 pounds of boxes of paper.  Requires manual dexterity to operate office technology.  Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals.  Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work.  Frequent contact with employees and outside agencies.  Continual patient contact may involve dealing with angry and upset people.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025

05500 GCMG CNSA: Charlotte - RadiologyPart timeNo0

PRN as needed

Pay Range:

$42.00 - $42.00

Essential Functions

·Examines requests and verifies orders on each assigned patient. Refers and questions orders to the Radiologist before performing exam. Contacts ordering provider when there are discrepancies.

·Properly identify (Using two patient identifiers) and assist patients while offering a brief explanation of the procedures. Prepares patients for the procedure with a full explanation and documents on appropriate worksheets.

· Interviews patients for a complete medical history. Reviews in-patients, ER, and outpatients EMR's to obtain pertinent clinical history. Records medical history on requisitions. Correlates other test results and laboratory data with exam being performed.

·Assumes responsibility for the exam from beginning of exam until completion of dictated results.

·Prepares and administers IV contrast according to departmental protocols. On request, records contrast type and amount.

· Evaluates technical quality of images and consults with a Radiologist if needed. Recognizes abnormal anatomy and processes any additional, reconstructed images, and/or measurements as instructed.

· Performs basic patient care functions. Informs appropriate nursing personnel of any changes in the patient's condition. Initiates life support measures for patients when necessary. Assists in “code blue” procedures during medical emergencies.

· Performs MRI scanning and assists Physicians/PA during invasive procedures. Practices proper sterile technique in the preparation of necessary supplies. Performs all invasive procedures in accordance with bloodborne pathogens, isolation, and infection control policies and procedures.

· Is authorized to obtain medication or contrast material as directed for administration by a licensed practitioner.

·Practices principle of radiation safety for self, employees, patients and family members. Follows appropriate radiation safety standards

· Reports malfunctioning equipment to the department director/manager/supervisor and clinical engineering/radiology engineer.

· Maintains knowledge and skills required to work safely in an environment that can create significant exposure to bloodborne pathogens and infectious disease.

·Adheres to the hospital fire and safety procedures. Attends all in-service classes and completes all required safety modules.

· Operates radiology computer system to include entering orders and charging procedures/supplies. Documents contrast administration in the MAR.

· Maintains assigned work area in a neat and orderly fashion. Keeps area completely stocked. Cleans all work areas to promote cleanliness in the workplace.

·Assists other medical personnel, such as anesthesia, when performing exams or services in conjunction with a MRI scan.

·Maintains knowledge of all MRI safety requirements for both staff and patients while in and around magnetic fields

Physical Requirements

Requires moderate to heavy physical efforts in lifting and moving patients, equipment and supplies. Occasional standing, walking, and sitting during normal operation. Frequently may be required to stretch, bend twist, squat or kneel in the daily operation of the MRI department. May be exposed to various physical conditions throughout the day such as walking on hard surfaces, climbing stairs, being near moving equipment. Required to use radiation safety guidelines to prevent exposure to ionizing radiation.

Education, Experience and Certifications

Graduate of an accredited two-year AMA approved program in Radiologic or Nuclear Medicine Technology or active enrollment in a ARMRIT or ARRT registry eligible program required. ARRT certification in Radiologic Technology, ARRT or NMTCB for Nuclear Medicine with advanced registry from the ARMRIT or ARRT in MRI required within one year of hire. BLS required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Primary City/State:

Phoenix, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Clinical Care

Eligible for hire on incentive!

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
 
Banner Imaging offers a customer-focused team that provides a comprehensive range of Medical Imaging procedures in a friendly work environment and career growth opportunities. We work together to support each other to improve our efficiency and workflow, so we can learn from each other and have a positive work environment and culture.

Banner Estrella Medical Center was built in 2005 in west Phoenix to meet the health care needs of a growing West Valley community. A full-service medical campus, the 317 all-private bed hospital offers an array of medical services, including heart care, emergency services, general surgery, weight loss surgery, medical imaging, orthopedic surgery and a comprehensive maternity services program. We are committed to providing families with excellent care and service. We work hard at Banner Estrella to create an environment that offers comfort and healing to our patients and visitors. We strive to care with kindness, compassion, dignity and respect.

Location: Banner Estrella Medical Center: 9201 W Thomas Rd Phoenix, AZ 85037

Schedule: 7 days a week, Varied Shifts for Days and Evenings.

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

POSITION SUMMARY
This position performs prescribed procedures in accordance with department/facility policies, procedures and protocols. This position ensures optimal care/treatment to patient population.

CORE FUNCTIONS
1. Performs procedures by following and verifying referring providers’ orders. Uses independent judgment and applies learned methodologies according to established policy and procedures.

2. Educates patients/families regarding procedure and/or treatment to be performed. Demonstrates professional behavior/conduct in all interactions; fosters teamwork, efficient use of resources and quality patient outcomes.

3. Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation. Prepares and maintains accurate documentation.

4. Demonstrates competence in performing prescribed invasive/interventional procedures if applicable in accordance with established policies if applicable.

5. Performs and evaluates equipment quality control measurements. Demonstrates the ability to trouble shoot and notifies appropriate personnel to maintain equipment performance. Maintains a safe environment for patients, personnel, and visitors. Adheres to safety policies.

6. Accountable for the ethical, legal, and professional responsibilities related to the radiology practice. This includes maintaining confidentiality of all work information.

7. Assures the efficient operation of workflow of the department. Monitors and maintains an adequate inventory of supplies and material to ensure non-interruption of services.

8. Independently performs prescribed procedures in accordance with department/facility policies, procedures and protocols to patients. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, patients and family members.

MINIMUM QUALIFICATIONS

Certificate or diploma from an approved/accredited Radiologic Technology program.

National Certification required from the American Registry of Radiologic Technologists (ARRT(R) or ARRT(NM)) or Nuclear Medicine Technology Certification Board (NMTCB (CNMT)).

State Licensure required for AZ, WY, NV; includes Radiography or Nuclear Medicine and CT license prior to hire (not required in Colorado).

Advanced Certification in Computed Tomography required within 18 months of hire from the American Registry of Radiologic Technologists - ARRT(CT) or Nuclear Medicine Technology Certification Board – NMTCB (CT).

Certification for BLS is required.

This position requires clinical knowledge typically achieved with two years of experience. Must demonstrate effective communication skills, human relations skills, analyze data and solve problems.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

36954 Atrium Health Floyd Medical Center - Monitor TechnologistsPart timeNo12

PRN - Nights

Pay Range:

$19.80 - $29.70

Major Responsibilities

• Ensures continuous telemetry monitoring is established and documentation is maintained.
• Ensures monitoring equipment is functioning correctly.
• Ensures dysrhythmias or rhythm changes are communicated timely.
• Maintains knowledge and skills related to dysrhythmia monitoring.
• Participates in quality improvement projects.
• Supports provision of age/developmental appropriate care in accordance with Age/Developmental Specific Care Guidelines for the age groups served.
• Promotes efficient use of fiscal resources.

Education: High School Diploma or GED required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Hours of Work :

7-7

Days Of Week :

ROTATE

Work Shift :

PRN (United States of America)

Job Description :

Your Job:

In this highly technical, fast-paced, and challenging nursing position, you'll collaborate with multidisciplinary team members from various specialties within the hospital to provide age/developmentally appropriate care in accordance with unit standards of care.e.

Your Job Requirements:

• Graduate of an accredited school of professional nursing
• BSN strongly preferred
• Current Healthcare Provider Basic Life Support certification required
• Current Advanced Cardio Life Support certification required
• Current additional certifications as required by department
• Current license to practice professional nursing in Texas or eligibility to do so
• Work experience: at least 2 years M/B RN experience

 Your Job Responsibilities:

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

03130 GCMG Childrens Spec Center Gastroenterology: MCP - Pediatrics: GastroenterologyFull timeYes40

Monday through Friday

Pay Range:

$47.50 - $71.25

If it’s possible, you will find it at Atrium Health—the leading community-focused academic healthcare system serving North Carolina and South Carolina. We invite APPs to discover all that we can do when we bring healing hearts, inquisitive minds and progressive visionaries together in our Levine Children’s Hospital team in Charlotte.

The Division of Pediatric Gastroenterology, Hepatology, and Nutrition at Atrium Health Levine Children's is seeking an advanced practice practitioner to join our growing outpatient pediatric GI practice.  You will work with a talented and collegial group of 14 physicians and 5 advanced practice providers, 5 registered dietitians, 2 dedicated pediatric psychologists, 2 licensed clinical social workers, and an outstanding nursing team and support staff. The practice is based at the Levine Children's Specialty Center on the campus of Atrium Health Levine Children's Hospital, with multiple satellite offices throughout the greater Charlotte region.  Our division provides comprehensive services for all children's digestive conditions and has been ranked in the US News & World Report top 25 programs in the country for the last 3 years.

LCH has repeatedly been ranked among the Best Children's Hospitals in the nation by U.S. News & World Report, most recently in seven pediatric specialties for 2024-2025, including Urology, Cardiology and Heart Surgery, Gastroenterology and GI Surgery, Nephrology, Cancer, Orthopedics, and Pulmonology and Lung Surgery. The growing academic department brings exciting opportunities for innovative patient care, team-based care models, teaching, and research.

Position:

This APP position will be a hybrid role to include both inpatient and outpatient coverage, offering a varied patient population. When outpatient, the APP will have their own clinic template with a major focus on long-term management of our large population of enterally tube fed patients (i.e gastrostomy tube, gastrojejunostomy tube), and patients with general gastroenterology conditions including gastroesophageal reflux disease, constipation, abdominal pain, failure to thrive, and milk protein intolerance.    Our outpatient APPs also work collaboratively with our inpatient APPs to ensure excellent hospital follow-up for patients needing our services. While inpatient, the APP will see hospitalized patients in collaboration with the gastroenterology attending physicians.  The inpatient GI service is primarily a consultation service offering recommendations to the primary team (general pediatrics, PICU, Cardiology, NICU or hematology/oncology), but at times it has primary patients. The candidate will have excellent mentorship from current experienced GI APP's and supportive supervising physicians.

This position has no nighttime call or weekend responsibilities.  There are also opportunities for involvement in clinical research and quality improvement projects.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

Night Shift

Description:

Our Labor and Delivery unit is designed to provide comprehensive, family‑centered maternity care in a safe, welcoming, and highly coordinated environment. The unit features five dedicated labor and delivery rooms that support personalized, attentive care throughout the birthing experience. Following delivery, patients transition to one of our fourteen comfortable postpartum and antepartum rooms, creating a calm and supportive setting for recovery and bonding.

An integrated obstetric operating suite is located within the Labor and Delivery unit, ensuring rapid access for cesarean births and urgent interventions while keeping mothers and babies close to the care teams they know. Our Level II Neonatal Intensive Care Unit (NICU) provides advanced, specialized support for newborns who need additional monitoring or intermediate‑level care, allowing families to remain together within the same unit. Together, these features reflect our commitment to safety, compassion, and high‑quality maternal and newborn care.

JOB SUMMARY

This position accepts the responsibility and accountability for the delivery of patient care with the multidisciplinary team while using the nursing process and maintaining professional nursing standards. NICU Nurse is specifically responsible for the care of the well and ill newborn who may require neonatal intensive care services. Birth Center and Pediatrics are considered "sister" units and staff are expected to float between these units. 

POSITION QUALIFICATIONS

Current RN licensure in the state of Iowa or recent RN graduate

Bachelor of Science in Nursing preferred

Experience Previous experience in well or ill newborn, and/or obstetric care and/or acute care preferred.

Special Skills and Competencies:

Preferred certification in low risk neonatal nursing care / professional certification in related to clinical specialty (from the Magnet approved certifications)

Ability to work on multiple projects at one time and flexibility to meet department needs.

Self-motivated, detail-oriented individual able to work with minimum supervision.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

35858 Atrium Health Union - Nursing: IU Surgical CareFull timeYes36

7p-7a

Pay Range:

$19.80 - $29.70

Essential Functions

• Supports patients/residents with activities of daily living.
• Assists patients/residents with personal hygiene.
• Takes vital signs and height and weight measurements.
• Feeds and ambulates patients/residents according to specific procedures.
• Maintains patient/resident's rooms in a clean and orderly condition.
• Observes and reports changes in patient/resident conditions.
• Orients patients/families to unit and instructs patient on safety measures.
• Assists with clerical work such as, including answering phones, entering data and maintaining medical records.
• Maintains stock supply items in inventory management.
• Performs duties as outlined in the scope of Nurse Aide I (per applicable state Board of Nursing Nurse Aide I Tasks List).
• Perform technical tasks with appropriate training such as administering a 12- Lead Electrocardiogram test and routine venipuncture.

Physical Requirements

Work requires walking, standing, sitting, lifting, reaching, bending, stretching, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English in good understandable terms. Must have manual and finger dexterity. Physical abilities testing required.

Education, Experience and Certifications

• High School Diploma or GED required for new hires on or after 7/22/2018.
• Current listing with the DFS Nurse Aide Registry as a Nurse Aide I.
• BLS required per policy guidelines.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

• Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
• Will share information only on a need-to-know basis for work purposes.
• Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.

Machines, Tools, and Equipment

Those required by unit. Includes blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, stretchers, utility cars, and related clinical equipment.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

Day Shift

Description:

An Opportunity to Join our Remarkable Care Team!

Summary:

The Environmental Aide is a housekeeping position for Trinity Health Ann Arbor. A main function is to maintain the environment for the Health System by performing environmental duties in accordance with Regulatory Agency Standards, Infection Control, and Hospital and Department Policies.

Why this position -- What can it do for you!

• Located in the Ann Arbor/Ypsilanti, Michigan with easy access to US-23, M-14, and I-94.

• Full benefits package

  • Medical

  • Dental

  • Vision

  • Paid Time Off

  • Retirement Savings Plan with employer contribution option

  • Tuition Reimbursement

  • Life Insurance

  • Short/Long Term Disability

• Opportunity for growth and advancement throughout Trinity Health in 22 different states!

• Free close proximity parking!

• For more information regarding career opportunities with Saint Joseph Mercy Health System please visit https://www.trinity-health.org/join-our-team/

DEPARTMENT DESCRIPTION:

Performs a variety of general cleaning tasks to maintain areas such as patient towers, public areas, exam rooms, offices, etc., the Environmental Aide's essential duties include:

• Cleaning all surfaces

• Disinfecting all surfaces

• Dusting all surfaces

• Replenishing all supplies

• Spot cleaning carpet and upholstery

• Cleaning up spills

• Changing linen and making beds

• Operating vacuum cleaning equipment

• Dust mopping and damp mopping floors, stairs, and landings

• Disposal of hazardous and non-hazardous waste k. Reporting needed equipment repair and all unsafe situations

Requirements:

• Walk and stand for approximately 90% of work time.

• Frequently squat, kneel, and lift; Occasionally bend and twist.

• Able to lift 40 lbs. without assistance.

• Lift, turn, push, pull, and position equipment; Ability to utilize safe body mechanics.

• Identifies safety risks, provides feedback and helps address safety issues.

• Actively follows safety policies, procedures and practices.

• Assists in establishing and maintaining an environment that is clean and conducive to patients, visitors, and co-workers' well-being and safety.

EDUCATION AND EXPERIENCE:

Education: High School diploma or GED preferred. Able to read and write English. Possesses basic math skills.

Experience: Three months customer service or cleaning experience preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

VML Support Operations

Job Summary:

The Laboratory Supervisor has overall responsibility for clinical laboratory and laboratory support functions within the Laboratories of VIPMS. The supervisor provides support for the staff of the individual laboratories and, in collaboration with the managers, plans, coordinates, monitors, and evaluates the operation of the laboratories. The Laboratory Supervisor oversees compliance with all state regulatory bodies (OSHA, CLIA).

.

Key Responsibilities:

• Coordinate the activities of one or more laboratories and/or functions to effect unity of operation within all VIPMS laboratories. • In coordination with assigned management staff create and update area specific policy and procedures. • Conducts annual review of all lab policy and procedures with Administrative Officer. • Assists Health Record Systems manager to maintain interfaces with health record systems and outside lab vendors and equipment. • Work with Health Record Systems Manager to ensure that all needed lab attributes are being entered into the health record. • Conducts monthly audits of laboratories to ensure that all regulations are being met. • Ensures standardization lab equipment, procedures and supplies. • Modifies operations as necessary to prevent recurrence of same problem • Oversee compliance with CLIA regulations. • Manage CLIA and other site inspections for all VIPMS laboratories. • Ensure that routine CAP testing is performed appropriately, review results with assigned lab employee at each location; ensure that each lab has CAP ordered in compliance with industry standards. • Coordinate OSHA compliance in coordination with the Administrative Officer and assigned laboratory staff for all VIPMS locations. • Conduct bi-annual OSHA inspections, in conjunction with the office manager, to ensure overall clinic compliance to standards. • Analyzes and evaluates currently performed lab tests to identify areas where adjustments/improvements are needed. • Support development and training opportunities for laboratory staff. Act as resource for novice staff members as well as assisting experienced staff in problem-solving for complex situations. Collaborate with management team as necessary. • Build, maintain and support a culture that fosters effective working relationships and teambuilding. • Exemplifies Credo behaviors to build relationships and manage conflict within scope of responsibility • Learns and applies new technical skills and systems as technology changes. • Remain up to date with lab charting procedures in electronic health record. • Collaborate with Health Record Systems Manager to ensure all CLIA and OSHA requirements are built into the electronic health record. • Follows computer downtime procedures for lab charting. • Assumes responsibility for continuous learning through continuing education, publications, workshops, or advanced academic education.

Technical Capabilities:

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

​

Core Accountabilities:

* Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in. * Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline. * Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team. * Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Cytotechnologist - American Society for Clinical Pathology (ASCP), Histotechnician - American Society for Clinical Pathology (ASCP), Histotechnologist - American Society for Clinical Pathology (ASCP), LIC-Licensed Medical Laboratory Supervisor - Tennessee Medical Lab Board, Medical Laboratory Scientist - American Society for Clinical Pathology (ASCP), Medical Laboratory Technician - American Society for Clinical Pathology (ASCP), Pathologist's Assistant - American Society for Clinical Pathology (ASCP)

Work Experience:

Relevant Work Experience

Experience Level :

3 years

Education:

Bachelor's (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

Shape the future of neuroscience care with us 

At MultiCare Neuroscience Institute, we believe exceptional care begins with exceptional people. That’s why we’ve built a culture of kindness and collaboration and a community where teamwork and professional growth aren’t just aspirations, but daily realities. 

As we rapidly expand our reach and capabilities, we’re committed to empowering our providers to be bold, innovative and patient-centric. You’ll find a supportive environment that values your expertise while leveraging the resources and technology you need to deliver transformative care. 

Whether you’re looking to advance your research, take on leadership opportunities, or be part of strategic initiatives that expand access to quality care, you’ll find your place in our growing community of dedicated professionals. 

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Scheduling Coordinator-Specialty Clinic is responsible for providing coordination of the provider’s surgery and clinic schedules. This is a clerical position which is the first line representative to the hospitals and surgery centers and is responsible for scheduling appointments and operative procedures. This position works as a team member of the clinic.

Responsibilities:

• Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care
• Verifies insurance benefits
• Obtains insurance pre-certification and authorization as required
• Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments
• Schedules all meetings for provider, including attorney and vendor meetings
• Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs

Requirements:

• High school graduate or equivalent preferred
• Minimum two (2) years of clerical experience in a medical environment

Why MultiCare Neuroscience Institute?  

Patient-centered care 

Expert guidance and seamless support across every stage of a patient’s neurological journey. 

Collaborative team 

Join a growing group of neurologists, neurosurgeons, and advanced practitioners, working across specialties with strong clinic-hospital partnerships. 

Robust support 

Clinical, administrative and IT resources that allow you to focus on patient care and grow your practice 

Award-winning care 

Recognized for stroke quality, research innovation and high standards in neurological care. 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life. 

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

60258 WI ACL Laboratories - AMG Oshkosh WesthavenFull timeYes40

General business hours Monday through Friday from 8 am to 5 pm. Leader is expected to flex time based on department and teammate needs.

Pay Range:

$30.70 - $46.05

Major Responsibilities:

• Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the non-clinical laboratory operations, which may include phlebotomy, specimen management and/or waived laboratory testing.   
• Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.    
• Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.  
• Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.    
• Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions.  
• Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in areas of responsibility. Serves as the primary resource for staff.   Promotes an environment of learning.
• Complies with the quality plan by implementing and monitoring quality indicators. Documents and implements corrective action as appropriate.  
• Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. 
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. 

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School diploma or equivalent 

Experience Required:

• Typically requires 3 years of experience in laboratory services and operations. 

Knowledge, Skills & Abilities Required:

• ​Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.    
• Ability to grow leaders through coaching, guidance, and development planning.   
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.    
• Current knowledge of medical and technical advancements to plan for future growth and development.    
• Intermediate computer skills including knowledge and experience with laboratory information systems.   
• Excellent organization and communication skills.   

Physical Requirements and Working Conditions:

• ​​​​Operates all equipment necessary to perform the job. 
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. 
• Must be able to sit, stand, walk, twist and bend the majority of the workday. 
• May be exposed to mechanical, electrical, and/or infectious agents. 
• Will be exposed to human blood and body fluids. 
• Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection. 
• Must be able to handle stressful situations in a calm and professional manner. 
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202


Shift:

Job Description Summary:

Since you've been away, we've made some exciting updates to our pay rates:

PCU RNs (Jewish & UofL Hospitals): +$5/hour specialty pay

ICU RNs (Jewish & UofL Hospitals): +$7/hour specialty pay

CVICU & CVOR RNs (Jewish Hospital): +$10/hour specialty pay

Cath Lab RNs: There have been important compensation enhancements for Cath Lab as well. Cath Lab RN salary pay grades have increased, and Cath Lab call pay has increased system-wide to $10/hour.

We're looking for experienced team members who already know our organization and would love the chance to reconnect and discuss current openings and compensation. This new specialty pay is in addition to your base pay rate and any applicable shift differential. The specialty pay applies to the roles of: RN, RN-Charge, RN-Weekend, and RN Shift Coordinator. The specialty pay applies to Full-time, Part-time, and PRN statuses. The specialty pay applies to both 7a-7p and 7p-7a shifts.

Additionally, we have opportunities across our organization in other facilities and specialties. Please indicate on your application questionnaire where you would be interested in returning to.

Job Description:

Love nursing? Want to grow your career? We support our nurses' and their families' educational goals.

UofL Health is more than a health care system. It is an organization dedicated to supporting our nurses through education, advancement opportunities and building life-long relationships.

• Free tuition to University of Louisville for employees and their dependents.
• Obtain your BSN with no out of pocket expenses for UofL School of Nursing's online RN to BSN program
• Tuition reimbursement programs
• No out of pocket options for more than 30 professional nursing certifications
• Individualized career pathways for nurses interested in high acuity specialty units, leadership and advanced practice roles

Through collaboration, compassion, hard work, discovery and engagement, our UofL Health nurses make a difference in the lives of our patients, our community and our team members. Through our affiliation with UofL School of Medicine and UofL School of Nursing, we uniquely impact nursing students as they learn and grow in their careers. As a UofL Health nurse, you will help guide the next generation of nurses by demonstrating the very best in nursing care each and every day.

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.

Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled healthcare professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Additional Job Description:

Education:

• Associate’s Degree in Nursing from an accredited nursing program is (required)All new-hire Associate Degree Registered Nurses (new graduate and experienced) are required to start an approved BSN program within one (1) year of hire and complete an approved BSN program within three (3) years of hire(required for UofL Hospital only)
• Bachelor’s Degree in Nursing from an accredited nursing program (preferred)

Experience:

• All new RN graduates will participate in the Nurse Residency program and must successfully complete all activities (required)
• Two years of hospital patient care experience (preferred)

Licensure:

• Current KY RN licensure or compact license with privileges to work in Kentucky (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Pediatric Advanced Life Support (PALS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)
• Advanced Cardiovascular Life Support (ACLS) accredited by the American Heart Association (AHA) (may be required for specific clinical areas)

Note: additional, specialized certifications may be required or preferred based on unit

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Under general supervision, according to established procedures, performs various clerical and technical duties necessary to support the operation of a retail pharmacy. Assists pharmacist in filling, processing and packaging of prescriptions.

Highlights

• Located at our Trinity Health Muskegon

• Day 1 benefits, no waiting period! Comprehensive benefits packages available including medical, dental, vision, paid time off and 403B.

• Colleague Referral Program to earn cash and prizes.

• Unlimited career growth opportunities

What Pharmacy Technician will do:

• Prepares, packages, and distributes medication orders per physician request, pharmacist request, or prearranged work assignment according to established policies, procedures and protocols.

• Maintains adequate stock of medications and supplies according to established policies and procedures.

• Contributes to effective and quality operation of the department.

• Maintains logs, records, and other required files and documentation; answers telephone and pneumatic tube; and handles cash transactions.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

37700 Davie Medical Center - Administration: SurgeryFull timeYes40

Monday - Friday , four 10-hr shifts, 0630-1700

Pay Range:

$25.30 - $37.95

• EDUCATION/EXPERIENCE: Graduation from a Surgical Technology program.

• LICENSURE, CERTIFICATION, and/or REGISTRATION: Basic Cardiac Life Support (BCLS) certification required. Certification in specialty area preferred.

• ESSENTIAL FUNCTIONS: 1. Ensures quality patient care, safety, and advocacy through critical thinking, anticipation and management of case specific needs, under direct supervision of the RN. 2. Ensures complete, accurate and timely care, cleanliness and management of instruments, equipment and supplies. 3. Communicates to the team, co-workers and patients in an effective, positive and professional manner. Demonstrates effective, positive, professional manners while exercising verbal and nonverbal communication to the multidisciplinary team, co-workers, and patients. 4. Takes personal responsibility and initiative for performance, professional growth and development. 5. Demonstrates cost containment activities of instruments and inventory.

• SKILLS/QUALIFICATIONS: Functions effectively under stressful and difficult situations Resilient and flexible in a changing environment Systems for patient safety Technology/informatics skills Practice Innovation

• WORK ENVIRONMENT: Possible exposure to infections and contagious diseases, hazardous anesthetic agents, body fluids and wastes Possible exposure to toxic chemicals and radiation Handles emergency or crisis situation Subject to many interruptions Highly stressful and crowded, noisy conditions Required Protective Equipment: Eye/face protection, gown, mask, gloves, hair covering

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

At Houston Methodist, the Senior Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance. This position also performs the medical necessity check, to ensure compliance with Medicare guidelines, and regularly works in multiple areas (e.g., emergency department registration, main registration, bed management, cashier, etc.) and/or EHR work queues specific to patient access. The Senior Patient Access Associate employs effective communication skills, promoting excellent customer service in every interaction, and serves as a resource, trainer and mentor to other team members. This position is also required to adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Four years of customer service experience to include two years of experience in hospital registration

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to multi-task and flexibility to meet the requirements of the patients and the department
• Knowledge of basic registration/access functions and insurance procedures
• Ability to problem solve
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly
• Strong training, leadership and mentoring skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Communicates openly in a non-judgmental manner and in a professional demeanor during all interactions with customers and co-workers.
• Serves as a resource and trainer for less experienced and new staff; orients, guides and mentors team members to help build confidence and competency in skills, knowledge and abilities.

SERVICE ESSENTIAL FUNCTIONS

• Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians. Ensures that the correct insurance plan codes are utilized for the billing process.
• Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
• Regularly works in multiple areas (e.g., emergency department registration, main registration, bed management, cashier, etc.) and/or EHR work queues specific to patient access.
• Contributes to departmental and hospital patient experience. Proactively seeks solutions to address patient issues and concerns. Serves as a second level resource to address elevated registration issues. Alerts management in a timely manner to any unusual and/or difficult situations impacting the level of service.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established HIPAA guidelines. Uses patient identifiers consistently to properly identify patients and the correct medical records. Refrains from issuing new medical record numbers to patients with existing accounts.
• Meets goals set by the department (e.g., registration error rate, productivity/activities per hour, etc.).

FINANCE ESSENTIAL FUNCTIONS

• Ensures that ordered services meet established medical necessity criteria when applicable.
• Collects payments based on pre-determined information. Performs insurance verification to determine patient out of pocket expenses for services. If applicable, offers payment options after the minimum required payment has been received. Fulfills monthly goals for cash collection.
• Accurately posts and receipts patient payments. Balances cash drawer on a daily basis; follows the department policy related to cash drawers and cash receipting.
• Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.


Houston Methodist is an Equal Opportunity Employer.