Interested candidates, please forward a copy of your CV to Rob Henges - Henges_MDrecruitment@houstonmethodist.org
 

Lead Primary Care in a Growing, Patient-Centered Network
 

Houston Methodist Primary Care Group is seeking Board Certified/Board Eligible Family Medicine physicians to join our expanding team across the Magnolia and Montgomery area in North/Northwest Houston. Magnolia and Montgomery each offer a beautiful growing community located to the northwest of Houston and the Woodlands. The area has excellent schools, along with a small-town country feel with all the modern conveniences. As part of the nationally recognized Houston Methodist health system, our providers benefit from a collaborative environment and streamlined access to world-class specialty and hospital services. With over 45 locations, we’re proud to deliver quality, compassionate care in the communities our patients call home.
 

This full-time outpatient opportunity is ideal for physicians passionate about providing comprehensive, long-term care in a community-focused setting.

Key Responsibilities

• Deliver full-spectrum outpatient primary care to patients of all ages
• Collaborate with multidisciplinary teams to improve coordination and outcomes
• Engage in quality improvement and practice innovation initiatives
• Support a physician-led culture of clinical excellence

Qualifications

• MD or DO degree
• Board Certified or Board Eligible in Internal Medicine or Family Medicine

Why Join Houston Methodist Primary Care Group?

• More than 45 locations and 200+ providers across the Greater Houston area
• Physician-led governance board representing all regions and communities we serve
• Access to cutting-edge tools and technologies within the Houston Methodist system
• Centralized services that support physician success
• A culture that values quality, innovation, excellence, and the physician experience
   

To explore our footprint, innovations in care delivery, and the benefits of joining our team, visit the Houston Methodist Physician Organization webpage.




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical



With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.




Houston Methodist is an Equal Opportunity Employer.
 

At Houston Methodist, the Multi-Site Senior Medical Assistant, (Multi-Site Sr. MA) position is responsible for working at multiple sites, within multiple specialties and service lines. The Multi-Site Sr. MA is responsible for providing high quality support of patient care and services, while functioning as an expert and demonstrating highly competent knowledge in the more technical and advanced examinations and treatments. The Multi-Site Sr. MA must communicate appropriately and carry out delegated medical assistant level tasks for the assigned patient population, under the direct supervision of a Physician, APP and/or Registered Nurse. This position oversees appropriate scope of practice, (i.e. Hand Hygiene Validator, EMR super-user) as well as performing patient check in/check out functions, appointment scheduling, ensuring medical necessity compliance and verifying eligibility for care. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. The Multi-Site Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards as well as company policies and procedures.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline to include patient services representative experience.

LICENSES AND CERTIFICATIONS
Required

• Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

Preferred

• CPT – Certified Phlebotomy Technician (ACA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate, and competent care
• Proficient in computer skills for documentation and work-related purposes and the ability to utilize software systems such as the electronic medical record.
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public as well as strong customer service, phone, and scheduling skills.
• Ability to work with peers in a team situation
• Possess an understanding of the patient population as it relates to the clinical disease process
• Proficient in computer skills for documentation and work-related purpose
• Demonstrates advanced assessment competences appropriate for level of practice

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
• Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.
• Independently executes the duties and serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues’ though processes in order to provide optimal patient care. Provides structured feedback with examples.
• Performs patient check in/out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed. Performs more complex processes related to scheduling other clinic related protocols.
• Coordinates patient flow as directed with consistency, timeliness and expert skill while may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.

SERVICE ESSENTIAL FUNCTIONS

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains, and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR). care administered, all diagnostic measurements, treatments, and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.
• Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reports observations, conditions, and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
• Sterilizing instruments and equipment; prepare, clean, and maintain exam and treatment rooms, as well as supplies and equipment.
• Serves as a liaison for the patient, medical staff, and third parties. Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient and service areas regarding action taken and resolution.
• Enters patient and operational data into various database systems with a high level of thoroughness, accuracy, and timeliness.

FINANCE ESSENTIAL FUNCTIONS

• Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.
• Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops skills of team members and continually assists with improving skills, performance, and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates the individual development plan (IDP) on an on-going basis.
• Displays initiative to improve job function; offers, suggestions to streamline process for efficient patient flow and other quality or service matters.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline

LICENSES AND CERTIFICATIONS
Required

• Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

Preferred

• CPT – Certified Phlebotomy Technician (ACA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to work with peers in a team situation
• Possess an understanding of the patient population as it relates to the clinical disease process
• Proficient in computer skills for documentation and work-related purpose
• Demonstrates advanced assessment competences appropriate for level of practice

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
• Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.
• Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues’ though processes in order to provide optimal patient care. Provides structured feedback with examples.

SERVICE ESSENTIAL FUNCTIONS

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
• Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates My Development plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• One year of healthcare or related experience
• Experience in a healthcare related work environment preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong customer service, phone and scheduling skills
• Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
• Knowledge of basic medical terminology
• Ability to analyze and solve problems

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
• Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.

SERVICE ESSENTIAL FUNCTIONS

• Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
• Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
• Generates reports and assists with department correspondence. Provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
• Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
• Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.

FINANCE ESSENTIAL FUNCTIONS

• Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
• Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
• Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that will improve quality or service.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Practice Lead position is responsible for coordinating the daily functions and operations of the department/practice to include first-level escalation and direction of assigned support employees in the department/practice. In partnership with management, this position will ensure the department/practice is followed according to established standard operating procedures which includes ensuring all members of the team are providing unparalleled patient care and customer service in a timely, professional and safe manner. This position designs and monitors the workflow of the office/department to create the best environment for patients, providers, staff and management. In addition to performing the duties of the other office staff/representatives as needed, the Practice Lead position will provide necessary and ongoing training to staff to encourage productivity and support providers in delivering excellent patient care.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Associates degree preferred

EXPERIENCE

• Five years of health care or clerical support experience, preferably in a provider practice

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Conducts self in a professional manner at all times
• Strong analytical skills
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment
• Well-developed skills using independent judgment
• Demonstrates a positive demeanor, good verbal and written communication skills, and strong multi-tasking abilities
• Ability to work with peers in a team situation
• Very strong organization skills and detail-oriented nature
• Ability to manage resources and coordinate across areas and cross-functionally
• Professional handling of exposure to confidential/sensitive information
• Proficient in computer skills for documentation
• Electronic Medical Record system proficient

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Coordinates the daily department/practice operations, partnering with management, for providers and associated extenders, including patient appointments and/or surgical scheduling, and physician scheduling as needed. Ensures staff communicate professionally and effectively with all patients and visitors to ensure they are greeted and/or assisted in a timely manner.
• Maintains office efficiency by planning and implementing changes within the office setting, including, but not limited to, organizing daily schedules and work activities and providing coverage to meet patient’s needs.
• Role models’ healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Serves as preceptor, mentor, and resource to less experienced staff. Recommends initiatives to improve department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates all department/practice activities such as day-to-day operations, daily work flow, staffing, on-site provider support, as well as facilitating provider meetings with representatives, as appropriate.
• Investigates, as directed by management, to resolve and document resolution of patient complaints concerning provider care. Ensures that requests are handled in a swift manner to avoid interruption of services (such as patient flow or department/external communication). Keeps management informed of outcome.
• Assists with arranging interpretations in all languages for healthcare providers and patients as needed. Initiates improvement of department/practice scores for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Under the direction of the management, assists with designing and implementing office policies by establishing standards and procedures, measuring results against metrics and making necessary adjustments.
• Reports near misses and collaborates with the interprofessional health care team to improve patient safety, including, but not limited to reporting Patient Safety Net (PSN), assisting employees, as needed, to file Worker’s Compensation Reports, incident reports and department safety plans regarding injections, disposing of needles, disinfecting compromised areas, etc.
• Identifies and assesses issues and opportunities for improvement and implements changes following managerial review. Follows up on action items to ensure completion of assignments. Contributes towards improving department/practice quality and safety scores.

FINANCE ESSENTIAL FUNCTIONS

• Under the guidance of management, uses sound judgement and fiscal responsibility for the department/practice, including timely purchasing of supplies, inventory control and monthly account management. Attains financial objectives by maintaining an annual budget, scheduling expenditures, analyzing variances and initiating corrective changes as obligatory.
• In collaboration with the management, monitors the revenue cycle for reimbursement, adjustment and denial trends.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing team incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Partners with management in strategic planning for the department/practice regarding operation and growth issues.
• Identifies training opportunities for the staff and discusses improvement plans with the Operations/Practice management.
• Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline

LICENSES AND CERTIFICATIONS
Required

• Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

Preferred

• CPT – Certified Phlebotomy Technician (ACA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to work with peers in a team situation
• Possess an understanding of the patient population as it relates to the clinical disease process
• Proficient in computer skills for documentation and work-related purpose
• Demonstrates advanced assessment competences appropriate for level of practice

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
• Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.
• Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues’ though processes in order to provide optimal patient care. Provides structured feedback with examples.

SERVICE ESSENTIAL FUNCTIONS

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
• Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates My Development plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

Hours of Work :

40

Days Of Week :

Monday - Friday

Work Shift :

PRN (United States of America)

Job Description :

Your Job:

Registered nurse renders highly professional and technical nursing care to assigned patients.
Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation).

Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

• Graduate of an accredited school of nursing
• Current Basic Life Support Certification
• Current license to practice nursing in Texas or eligibility to do so
• Work experience: 2 years PACU RN experience

Your Job Responsibilities:

Adheres to the general hospital standards to promote a cooperative work environment

by utilizing communication skills, interpersonal relationships and team building.

Assumes responsibility for the nursing components of the patient/family/significant
other educational process.

Communicates to the team, co-workers, patients, and family members and evaluates
understanding of informational manner.

Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.

Ensures complete, accurate, and timely written communication of patient information.

Provides a therapeutic environment through safe, accurate, and timely medication and
IV administration.

Takes personal responsibility and initiative for performance and for professional growth
and development.

Utilizes the nursing process to ensure quality patient care is provided throughout the
episode of care.

Other duties as assigned.

Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level I Maternal Facility for perinatal care
• Level I Neonatal Facility
• Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022
• Robotic surgery capabilities
• Cardiac catheterization lab

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• One year of healthcare or related experience
• Experience in a healthcare related work environment preferred

LICENSES AND CERTIFICATIONS
Required

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong customer service, phone and scheduling skills
• Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
• Knowledge of basic medical terminology
• Ability to analyze and solve problems

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
• Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.

SERVICE ESSENTIAL FUNCTIONS

• Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
• Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
• Generates reports and assists with department correspondence. Provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
• Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
• Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.

FINANCE ESSENTIAL FUNCTIONS

• Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
• Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
• Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that will improve quality or service.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

Hours of Work :

Days Of Week :

Work Shift :

PRN (United States of America)

Job Description :

Your Job:

Registered nurse renders highly professional and technical nursing care to assigned patients.
Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation).

Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

• Graduate of an accredited school of nursing
• Current Basic Life Support Certification
• Current license to practice nursing in Texas or eligibility to do so
• Work experience: Six months RN experience

Your Job Responsibilities:

Adheres to the general hospital standards to promote a cooperative work environment

by utilizing communication skills, interpersonal relationships and team building.

Assumes responsibility for the nursing components of the patient/family/significant
other educational process.

Communicates to the team, co-workers, patients, and family members and evaluates
understanding of informational manner.

Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.

Ensures complete, accurate, and timely written communication of patient information.

Provides a therapeutic environment through safe, accurate, and timely medication and
IV administration.

Takes personal responsibility and initiative for performance and for professional growth
and development.

Utilizes the nursing process to ensure quality patient care is provided throughout the
episode of care.

Other duties as assigned.

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

PRN (United States of America)

Job Description :

Your Job:
In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Obstetric Technician professional assists with patient care to provide support services to the patient, nursing unit, and professional staff.

Your Job Requirements:
High School Diploma or Equivalent Required

BLS Certification Required

CST Certification Required

Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The primary purpose of the Scheduler position is to schedule all patient procedures and services. Verification of health plan eligibility and benefits. Obtain referrals, authorizations and precertification for all patient service types. Your Job Requirements: • High school diploma or equivalent required • Successful completion of Medical Assistant Program preferred • Successful completion of basic medical terminology class required prior to employment or within six months of hire date • 1 year medical appointment scheduling.   Your Job Responsibilities: •   Communicate clearly and openly •   Build relationships to promote a collaborative environment •   Be accountable for your performance •   Always look for ways to improve the patient experience •   Take initiative for your professional growth •   Be engaged and eager to build a winning team

Methodist Southlake Medical Center is a 54-bed, acute care hospital serving Southlake, Keller, Grapevine, and northeastern Tarrant County in North Texas. Designed to expand as the community grows, we have 11 operating suites, two endoscopy suites, a diagnostic and interventional catheterization lab, and a newly expanded emergency department with 12 exam rooms. We provide a full complement of services, from emergency care and advanced surgery to imaging. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Cardiac catheterization lab
• Robotic surgery capabilities
• SPECT/CT and nuclear medicine capabilities

Hours of Work :

40

Days Of Week :

Mon-Friday

Work Shift :

Job Description :

JOB TITLE:                                  PATIENT REPRESENTATIVE

DEPARTMENT:                           PATIENT CARE FACILITY

SUPERVISION RECEIVED:        REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED:      NONE

JOB SUMMARY:                         GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS.  SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1.         Maintains strictest confidentiality.

2.         Greets patients in a prompt, courteous and helpful manner.

3.         Checks-in patients, verifies and updates demographic and insurance information to the medical record.  Assists patients with ambulatory difficulties.  Follows office scheduling policies.  Collects payments and enters charges into computer system.

4.         Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

5.         Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.  Proficiency with medical office technology systems.

6.         Maintains work area and reception area in neat and orderly manner.

7.         Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8.         Attends educational and staff meetings as scheduled.

9.         Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology.  Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems.  Skill in greeting patients and answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instruction.  Ability to sort and file materials correctly by alphabetic or numeric systems.  Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1.         Strong communication skills with consistent incorporation of judgement and discretion.

2.         Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4.         Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time.  Some bending and stooping required.  Requires occasional lifting up to 50 pounds of boxes of paper.  Requires manual dexterity to operate office technology.  Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals.  Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work.  Frequent contact with employees and outside agencies.  Continual patient contact may involve dealing with angry and upset people.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

7pm-7am

Days Of Week :

Work Shift :

Job Description :

Your Job: Registered nurse renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care. Your Job Requirements: • Graduate of an accredited school of professional nursing. BSN Preferred • Current Basic Life Support Certification • Current additional certifications as required by department • Current license to practice professional nursing in Texas or eligibility to do so • Work experience: at least 6 months RN experience Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

Days Of Week :

Monday- Thursday 8am-5pm/ Friday 8am-2pm

Work Shift :

Job Description :

Your Job:

Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job:

• High school education or equivalent
• 2 years in a front office using Medical Management software
• Typing or data entry at 40 wpm
• Working knowledge of medical terminology and coding

Your Job Responsibilities:

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record. 
• Collects payments and enters charges into computer system.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• Must be able to support the clinic efficiency and cohesion.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

40

Days Of Week :

5

Work Shift :

Job Description :

Your Job:
The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical process as directed by the physician you will also participate in patient education, enter appropriate documentation into patient charts and perform other duties assigned within the scope of your licensure.
 
Your Job Requirements:
• Graduation from an accredited program for Medical Assistants.
• 2+ years of professional medical assisting in a practice setting is preferred.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
• Valid CPR certification.
• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician’s office; requires working under stressful conditions or working irregular hours.
Your Job Responsibilities:
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• Implement patient care under the guidance and direction of the all physicians, ma’s and/or. Office Manager(s).
• May screen phone calls during triage under the supervision of a physician. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to a physician.
• May perform intramuscular, intradermal of subcutaneous injections with complete documentation.
• Assists physicians and/or MA’s in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• On a monthly bases check for expired medication, keeping appropriate documentation and disposal.
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module.
• Demonstrates an extensive working knowledge and practice of infection control procedures.
• Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Other job duties as assigned.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

36

Days Of Week :

5

Work Shift :

Job Description :

Job Code: 9136

FLSA Status

Non-Exempt

Job Description Title: MEDICAL ASSISTANT/PATIENT REPRESENTATIVE

Job Family

Clinical

Job Category

Category B

Physical Demands

Category II

Revised

6/4/2026

Job Summary:

The Medical Assistant/Patient Representative will be able to provide healthcare services to individuals as instructed by the Physician or APP. The Medical Assistant will perform routine clinical procedures, participate in patient education, enter appropriate documentation into patients’ health records, and perform all other duties as assigned within the scope of their certification.

Inclement Weather Status

Required to report

Job Purpose

• To provide healthcare services to patients under the instruction of the Physician or APPs

Job Requirements:

Education:

• High School Diploma
• Graduation from an accredited Medical Assistant program

Licenses and/or Certifications:

• National/Registered Medical Assistant Certification
• Basic Life Support (BLS) Certification, American Heart Association

Work Experience:

• Minimum 2 years of professional Medical Assistant experience in a practice, preferred

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

36

Days Of Week :

Work Shift :

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Hours of Work :

40

Days Of Week :

5

Work Shift :

Job Description :

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care..  Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

• High School Diploma and/or GED equivalent
• Very strong proficiency using Microsoft Office products 
• Superior oral and written communication skills 
• Strong process orientation 
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:  

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Reviews patient registration to ensure it is complete
• Verifies all insurance and notes it in Practice Management System/EMR.
• Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
• Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
• Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
• Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
• Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
• Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
• Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
• Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
• Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
• Handle all appeals and denials in conjunction with patient's care.
• Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
• Prepare physical space for seminars/events.
• Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025

Hours of Work :

Days Of Week :

Work Shift :

PRN (United States of America)

Job Description :

Your Job:
In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Telemetry Technician provides continual observation and documentation of electrocardiographic patterns of monitored patients. Technician correctly identifies, interprets, and reports heart rhythms and rates and notifies appropriate personnel of significant changes. Have the ability to responds appropriately to emergency situations by documenting rhythms during a code situation and notifying physicians and staff. Perform skilled clerical and receptionist duties.

Your Job Requirements:

• High school diploma, GED or equivalent work experience required
• Complete a basic dysrhythmia course with an acceptable score during orientation
• Complete an annual recertification course in basic dysrhythmia with an acceptable score
• At least 6 months related work experience as a Telemetry (Monitor) Technician.

Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

Methodist Mansfield Medical Center is a 294-bed, full-service acute-care hospital serving North Texas and certified as an Advanced Primary Stroke and Heart Attack Center by The Joint Commission. We are proud to be the first hospital in DFW to earn two AMSN PRISM Awards for exemplary nursing practice.

We are committed to fostering an inclusive workplace where team members feel valued and supported. Our culture of excellence has earned national recognition, including:

• Magnet® designation for nursing excellence

• Becker’s Top 150 Places to Work in Healthcare (2023)

• Top 10 Military Friendly® and Military Spouse Friendly® Employer (2023)

With advanced technology, patient-centered design, and a new ninth operating room added in 2025, Methodist Mansfield delivers high-quality, innovative care across services including Level III Trauma, NICU, and Maternal Care.

Backed by more than 1,700 team members and 900 physicians, and actively engaged in our community, Methodist Mansfield is a place where your work matters—and your career can grow.

Hours of Work :

40

Days Of Week :

5

Work Shift :

Job Description :

Your Job:

• The Epic Trainer (ET) is to serve as an expert for Epic workflows and is responsible for conducting one on one and classroom training for clinical and non-clinical end users.
• The ET will provide any ongoing training and assist end users with Epic training-related questions.
• The ET will serve as a point of contact for end users and will work closely with the members of the Epic team to achieve the goal of providing training.
• The ET will provide ongoing service relationships between the Health Informatics Training department and its direct application customers, and is a liaison to other departments and entities. They will assist in reporting all issues that arise during support to the respective HIs.
• The ET must live in the DFW area and be able to travel to the Methodist hospitals and affiliated clinics for training and support.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

Education:

• Bachelor's Degree in healthcare informatics, nursing, or other related field preferred.
• Equivalent work experience in healthcare can replace the educational requirement.
• Credentialed in an Epic Application Module preferred; otherwise credentialed in primary Epic Application within first three months.

Licenses and/or Certifications:

• Licensure as a Registered Nurse preferred - if licensed, maintains current licensure.

Work Experience:

• 1+ years of Epic Trainer experience is highly preferred.

Your Job Responsibilities:

Related Work Experience and Other Skills:

• Previous Informatics experience and experience with training during Epic implementation preferred.
• Routinely round and support your assigned hospital/clinic region.
• Continually assesses educational needs and provides additional training based on hospital/clinic rounding based on Signal data and results shared from Epic’s productivity reports.
• Experience facilitating classroom and one-on-one learning in a clinical setting preferred.
• Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation.
• Ability to analyze highly complex systems and workflows.
• Ability to conceptualize, plan, organize, coordinate, and manage the work assigned within the department.
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
• Ability to manage assigned tasks and activities associated with an intended outcome and timeline.
• Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner.
• Ability to develop new skills.
• Ability to collaborate and build consensus with stakeholders, and at time ensuring convergence.
• Ability to understand and adhere to operational standards, policies, and procedures.
• Ability to identify risks and issues and report to Team Lead, Manager or Director in a timely manner with resolution or recommended.
• Ability to identify and recommend solutions for new and unfamiliar challenges.
• Ability to analyze data, draw conclusions and interpret results.
• Familiar with current issues and trends in healthcare and clinical operations in a healthcare system.
• Healthcare knowledge base that promotes a high level of credibility with organization end users and executives.
• Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a healthcare setting.
• Demonstrates basic knowledge of change management principles and team work.
• Proficient in Microsoft software (Outlook, SharePoint, PowerPoint, Word, Excel etc.).

Job Roles:

• Works collaboratively with team members and informs leadership of all events pertaining to the operations of assigned applications and assigned projects.
• Conducts one-on-one and classroom training sessions for new and existing end users, delivered in person and via Zoom. Adapts training methods to accommodate different learning styles, experience levels, and technical proficiency.
• Schedules and delivers Epic desktop and mobile application training and personalization sessions for newly onboarding providers as well as existing providers and Epic users to optimize system use and workflow efficiency.
• Provides go-live support for new MHS hospitals and MMG clinics to ensure a smooth Epic implementation and transition for end users.
• Provides at-the-elbow (ATE) support for new providers, offering real-time guidance and troubleshooting to assist with Epic workflows and system adoption.
• Provides ongoing support to end-users, answering questions, troubleshooting issues, and addressing concerns related to Epic software.
• Manage many tasks at one time, balancing priorities, deadlines and time. 
• Participates in implementation of system infrastructure changes (change control, system upgrades, copy/restore events, application of service packs, downtimes).
• May be asked to present demonstrations of new functionalities within applications to peers and end users.
• Adheres to the deployment of changes and readiness in support of work efforts following defined MHS Change Control workflows.
• Collaborate with members of the training team and review education prior to the deployment of new builds, changes, and/or upgrade features.
• Triage, assign, monitor, and work incidents and service requests to resolution. Initiates and coordinates troubleshooting with team members and peers for known issues and provide timely, effective, and professional customer support.
• Provide application troubleshooting support in Cherwell.  Resolve the issue or forward it to the correct group for remediation.
• Continually assesses education needs of self in relation to technology solutions. Plans and contributes to formal and informal education for self. Accountable for your performance.
• Perform all other related duties as assigned.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025

Hours of Work :

0700-1730

Days Of Week :

M-F, On call required weeknights, weekends, and holidays

Work Shift :

Job Description :

Your Job:
Registered nurse renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.

Your Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred

• GI Lab experience required
• Current Basic Life Support Certification
• Current additional certifications as required by department
• Current license to practice professional nursing in Texas or eligibility to do so
• Work experience: at least 6 months RN experience
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation’s first hospital to receive The Joint Commission’s Gold Seal of Approval® for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center – Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

• Level III Neonatal Intensive Care Unit

• Level III Trauma Center

Hours of Work :

7pm-7am

Days Of Week :

3-12 hr/week

Work Shift :

12X3 Night (United States of America)

Job Description :

Your Job:
Registered nurse renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
#MHS
Your Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current Basic Life Support Certification
• Current additional certifications as required by department
• Current license to practice professional nursing in Texas or eligibility to do so
• Work experience: at least 6 months RN experience
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

#MHS

Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation’s first hospital to receive The Joint Commission’s Gold Seal of Approval® for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center – Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

• Level III Neonatal Intensive Care Unit

• Level III Trauma Center

Hours of Work :

6:45 PM - 7:15 AM

Days Of Week :

Varies; Weekends and Holidays Required

Work Shift :

PRN (United States of America)

Job Description :

Your Job:

Registered nurse renders highly professional and technical nursing care to assigned patients.
Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation).

Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

• Graduate of an accredited school of nursing
• Current Basic Life Support Certification
• Current license to practice nursing in Texas or eligibility to do so
• Work experience: Six months RN experience

Your Job Responsibilities:

Adheres to the general hospital standards to promote a cooperative work environment

by utilizing communication skills, interpersonal relationships and team building.

Assumes responsibility for the nursing components of the patient/family/significant
other educational process.

Communicates to the team, co-workers, patients, and family members and evaluates
understanding of informational manner.

Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.

Ensures complete, accurate, and timely written communication of patient information.

Provides a therapeutic environment through safe, accurate, and timely medication and
IV administration.

Takes personal responsibility and initiative for performance and for professional growth
and development.

Utilizes the nursing process to ensure quality patient care is provided throughout the
episode of care.

Other duties as assigned.

Methodist Celina Medical Center is located on a 40+ acre campus just off of Dallas Parkway, and will serve as the community’s first full-service hospital, serving Celina and surrounding communities. The four-story medical center will open with 51 beds, with plans for expansion, and will feature a range of services including cardiology, women’s services, orthopedics, robotic surgery, and more. The campus will also include a 40,000-square-foot medical office building.

The $237 million facility will be one of Celina’s largest employers in the fastest growing city in the country. We strive to have a diverse workforce that reflects the communities we serve.

Hours of Work :

Monday - Friday

Days Of Week :

8a - 4:30p

Work Shift :

Job Description :

Your Job:  The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to telephone calls, emails and personal requests for technical support. Documents, tracks, and monitors issues to ensure a timely resolution. Identifies, researches resolves and/or escalates technical problems. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Reports to a supervisor or manager. Supports the Mission, Vision, Values and Strategic Goals of Methodist Health System Your Job Requirements: • High School Diploma or Equivalent required. • Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred. • Related technical school or military experience accepted. • Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications. • 2 plus years of relevant business support and/ or information technology support experience in a Client/Server operations environment with demonstrated skills in the Microsoft Office Suite. Preference will be given for experience in a multi-site operation supporting a current Windows Operating Systems' environment • Previous experience in Healthcare Information Services preferred. • Ability to effectively communicate in English, both written and verbally, with technical and non-technical users. • Maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems. • Customer service oriented with demonstrated skills in service recovery. • Ability to work any hours to support 24 × 7 operations. • Availability to travel between campuses Your Job Responsibilities:    • Adhere to Help Desk best practices and to shift scheduling. This includes volunteering to cover other shifts including operators and for weekends and off-hours needs • Develop and maintain new and creative methods for distributing Help Desk solutions to the user population striving for a high satisfaction level of customer service.  This includes the utilization of collaborative technology (e.g... SharePoint, unified communications, What's Up Gold, etc.) • Maintain Help Desk operator performance SLA quotas.  This includes training new members to the Help Desk and bringing them up to date.  Additionally, this includes, working collaboratively with other IS groups in ad hoc group requests.  • Maintain highly accurate trouble ticket entries in the Help Desk software system • Participate in training programs to address the shifting application support needs of the help desk.  This includes participation with the End User Tech team for rounding and departmental support.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025

Hours of Work :

Varies

Days Of Week :

Monday - Friday

Work Shift :

Job Description :

Job Purpose

• The Patient Care Technician under the direction of the professional staff, assists with patient care to provide support to the patient, nursing unit and professional staff.

Job Requirements:

Education:

• High School Diploma or Equivalent, Required
• 1 year experience as a nursing assistant in a comparable healthcare facility Or
• Graduate from a certified nursing assistant program Or
• Certified Medical Assistant program Or
• Nursing student who documents completion of the first semester of a Nursing Program Or
• Documented military experience as a medic/corpsman Or
• Foreign Nursing graduate not currently licensed to practice as a Registered Nurse in the U.S Or
• EMT Certification/Paramedic License

Licenses and/or Certifications:

• Basic Life Support (BLS) Certification, Required

Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level I Maternal Facility for perinatal care
• Level I Neonatal Facility
• Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022
• Robotic surgery capabilities
• Cardiac catheterization lab