At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) III performs patient care activities, including not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT III provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. Regularly uses both Core and Advanced PCT competencies in their daily work. This role typically reports to the Unit Manager.

Job Description

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications: Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:

• One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar role required, preferably in an acute care setting.
• Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tool and as validated by Memorial Hermann Clinical Education no later than the end of orientation.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse. 
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Hospital Quality Manager will manage the hospital quality and patient safety program. The manager will supervise others within the hospital in clinical robust process improvement supporting evidence based practices, the reduction of medical/health care errors and other factors that contribute to unintended adverse outcomes. The manager will provide supervision for robust process improvement projects ensuring high reliability methods, quality measures monitoring and ongoing regulatory compliance and readiness. The manager will assist in educating leadership, physicians, and staff on high reliability methodologies including system-based causes for medical error within a hospital. The Hospital Quality Manager will work closely with hospital leadership to optimize hospital strategic goals and objectives. The manager supervises the collection, analysis and reporting of quality and patient safety data within a hospital in relation to cost containment, performance improvement and outcomes. The manager is accountable for coordinating the reporting of hospital improvement activities addressed at different levels including Monthly Operating Reviews and Quality Committees. The manager promotes interdisciplinary collaboration; fosters team work and champions service excellence throughout a hospital. The manager serves as a resource and subject matter expert to proactively address quality and patient safety issues.

Job Description

Minimum Qualifications

Education: Bachelors Degree in Nursing or related clinical area required

Licenses/Certifications: Healthcare Quality Certification (CPHQ) required or within twelve months of employment

Experience / Knowledge / Skills:

• Minimum three (3) years acute hospital-based experience
• One (1) year supervisory experience
• One (1) year experience preferred in clinical performance improvement or other quality management program
• Working knowledge of robust process improvement techniques
• Knowledge of leading practice in clinical care and regulatory and accreditation requirements
• Self-motivated, proven communication skills, assertive
• Demonstrated effective working relationship with physicians
• Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes
• Directs and manages the day to day regional quality and patient safety operational budget. Assures that revenue, expenses, contribution margin and FTEs meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.

Principal Accountabilities

• Manages components of the hospital quality and patient safety program.
• Assists in identifying quality and patient safety improvement opportunities based on evidence based clinical practices and statistical analysis of current practice patterns.
• Manages clinical quality and patient safety data collection, aggregation, and dissemination within the hospital, specific to clinical quality and patient safety.
• Collaborates with hospital leadership to manage and monitor outcomes measures within the hospital.
• Promotes a culture of patient safety and implementation of high reliability practices within a hospital.
• Collaborates with system and regional leadership to implement patient safety alerts, prompts and tools within a hospital.
• Manages local performance improvement and patient safety specialists in their daily quality and patient safety operations, and implements systems for optimal knowledge transfer and efficiency within the hospital.
• Facilitates and manages short term and long term quality and patient safety robust process improvement projects to continuously improve the quality and patient safety program within the hospital.
• Promotes communication and collaboration between all stakeholders in quality and patient safety strategies.
• Collaborates with system, regional and hospital leadership to implement the education program for physicians, managers, staff, patients and families pertaining to quality and patient safety principles.
• Coordinates accreditation and regulatory continuous compliance within the hospital with JCAHO, CMS, and TDH.
• Manages the day to day hospital quality and patient safety operational budget. Assures that revenue, expenses, contribution margin and FTEs meet or exceed budget.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications: Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:

• One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar role required, preferably in an acute care setting.
• Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tool and as validated by Memorial Hermann Clinical Education no later than the end of orientation.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse. 
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for performing direct and indirect patient care as outlined in the Skills Inventory, under the direct or indirect supervision of a Physician.

Job Description

Minimum Qualifications

Education: Medical Assistant Certification from an accredited school; Clinical education and/or experience may be substituted for MA certificate

Licenses/Certifications: CPR certification current with 30 days of hire

Experience / Knowledge / Skills:

• One (1) year of clinical experience in a designated specialty area preferred
• Ability to understand written instructions and perform basic mathematical calculations; demonstrates skills for assigned specialty area/function or assigned procedures
• Ability to perform duties requiring prolonged standing, walking, stooping, bending and lifting
• Required knowledge of OSHA and CLIA, HIPAA, general office tasks and filing systems

Principal  Accountabilities

• Performs advanced direct and indirect patient care, under the direction of a physician, as specified in the skills inventory, in a competent manner, according to the needs/age of the patient/population served;
• Assists in planning and implementing direct patient care; documents care provided in patient medical record in accordance with Practice policies/procedures.
• Assists with the collection of patient/family data per Practice protocol, including: biophysical, psychosocial, developmental, cultural, medications, allergies and environmental information (current and historical).
• Collects and documents vital signs, height/weight and chief complaint; records gathered information timely and with accuracy.
• Provides general patient care; prepares patient for examination; assist provider with treatments/procedures; performs treatment/procedures; calls in prescriptions.
• Takes patient phone calls and offers advice; triages appointments; and stocks rooms.
• All patient care is under the direction of a physician and within the scope of a medical assistant. All care is performed and documented in the medical record in accordance with Practice policy and procedure.
• Assists physicians in meeting patient/family learning needs; maintains communication with physicians and healthcare team members to ensure quality of care.
• Administers medication as directed using five rights.
• Processes and co-ordinates referrals and orders for outside tests as directed by a physician; reports results to patient as directed by physician.
• Collects specimens.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for performing direct and indirect patient care as outlined in the Skills Inventory, under the direct or indirect supervision of a Physician.

Job Description

Minimum Qualifications

Education: Medical Assistant Certification from an accredited school; Clinical education and/or experience may be substituted for MA certificate

Licenses/Certifications: CPR certification current with 30 days of hire

Experience / Knowledge / Skills:

• One (1) year of clinical experience in a designated specialty area preferred
• Ability to understand written instructions and perform basic mathematical calculations; demonstrates skills for assigned specialty area/function or assigned procedures
• Ability to perform duties requiring prolonged standing, walking, stooping, bending and lifting
• Required knowledge of OSHA and CLIA, HIPAA, general office tasks and filing systems

Principal  Accountabilities

• Performs advanced direct and indirect patient care, under the direction of a physician, as specified in the skills inventory, in a competent manner, according to the needs/age of the patient/population served;
• Assists in planning and implementing direct patient care; documents care provided in patient medical record in accordance with Practice policies/procedures.
• Assists with the collection of patient/family data per Practice protocol, including: biophysical, psychosocial, developmental, cultural, medications, allergies and environmental information (current and historical).
• Collects and documents vital signs, height/weight and chief complaint; records gathered information timely and with accuracy.
• Provides general patient care; prepares patient for examination; assist provider with treatments/procedures; performs treatment/procedures; calls in prescriptions.
• Takes patient phone calls and offers advice; triages appointments; and stocks rooms.
• All patient care is under the direction of a physician and within the scope of a medical assistant. All care is performed and documented in the medical record in accordance with Practice policy and procedure.
• Assists physicians in meeting patient/family learning needs; maintains communication with physicians and healthcare team members to ensure quality of care.
• Administers medication as directed using five rights.
• Processes and co-ordinates referrals and orders for outside tests as directed by a physician; reports results to patient as directed by physician.
• Collects specimens.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Responsible for the collaborative leadership and administration of the enterprise-wide clinical risk management function, including the development and monitoring of risk management strategic objectives, initiatives, key performance metrics, and overall program coordination. This includes managing a team of risk management professionals at the system level, including clinical Risk Management Specialists (registered nurses), Risk Manager-Outpatient and Post Acute Care Services, and administrative support staff, as well as providing direction and support to facility-based clinical risk management personnel to ensure appropriate loss control and risk mitigation activities for all adverse clinical events across the system. Provides strategic clinical risk management advice and tactical direction to the organization to proactively address enterprise clinical risk issues and protect the organization from foreseen and unforeseen risks. Collaborates with legal counsel, loss prevention, regulatory compliance, patient safety, quality, medical staff, nursing, infection prevention, and clinical operations to identify and reduce risks and improve quality of care. Works under the direction of the Chief Legal Officer in support of the Enterprise Risk Management Program.

Job Description

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree required. Master’s degree (MSN, MHA, MBA, MPH) or Juris Doctor (JD) preferred.

Licenses/Certifications: Current State of Texas license to practice professional nursing. Certified Professional Healthcare Risk Management (CPHRM) designation or obtain within two (2) years of placement in role.

Experience / Knowledge / Skills:

• Minimum ten (10) years of progressive experience in a clinical risk management or clinical quality role
• Must have strong program management experience and specific subject matter expertise in healthcare, including risk management and current healthcare regulatory issues
• Requires excellent written/verbal skills and the ability to present complex and/or controversial information to individuals at all levels of the organization in understandable terms, including Executive leadership
• Extensive progressive experience in clinical risk management in a hospital-based environment
• Ability to work collaboratively with health professionals at all levels to achieve established goals
• Demonstrated ability to lead and influence others positively to achieve desired results while building support for change
• Computer proficiency
• Demonstrated interpersonal, organizational, and communication skills

PRINCIPAL ACCOUNTABILITIES:

• Establish and oversee a proactive approach to identifying, assessing, and mitigating clinical risks across all hospitals and ambulatory settings.

• Develop enterprise standards for clinical risk management practices, including establishing enterprise policies, procedures, and tools to aid entities with implementation.

• Provide executive oversight of the organization’s event reporting system and ensure timely investigation of significant adverse events.

• Advise executive leadership regarding significant clinical risks.

• Lead initiatives to reduce high-risk clinical practices and improve patient outcomes.

• Serve as the senior clinical risk advisor during significant patient safety events.
• Responsible for development and monitoring of risk management strategic objectives, initiatives and key performance metrics.

• Oversee processes related to disclosure of adverse events and support communication with patients and families following serious events; resolve concerns within authority when appropriate.
• Provide oversight of and direction for facility-based Risk Managers, including their orientation, collaborative policy and procedure development, implementation of loss prevention initiatives, and professional development.
• Direct supervisor for all ambulatory-based Risk Managers.
• Control costs and ensures controllable expenses align with budget; participates in preparation of operational budget.

• Oversee development of metrics to measure efficacy and efficiency of programs.
• Identify trends in serious safety events, near misses, and adverse events and present trends and recommendations to executive committees and Board Quality Committees.

• Develop executive dashboards tracking key metrics (e.g., serious safety events, malpractice claims, near misses, event reporting, etc.) and share information and tools with leadership regarding clinical risk trends.

• Develop clinical risk education for internal risk managers as well as targeted training and education for physicians, advanced practice providers, nurses.

• Collaborate with the Vice President of Litigation and/or external legal counsel on high-exposure claims and litigation and uses claims analytics to identify opportunities for clinical improvement; partners with legal department colleagues to prepare reports.
• Implement formal learning feedback loops to assure that key learnings from claims are communicated to facility leaders and facility-based risk managers and results in continued improvements in quality and patient safety.
• Proactively monitor claims trend data to provide appropriate loss prevention or mitigation recommendations and develop strategies to reduce risks and improve safety.
• Initiate proactive enterprise clinical risk assessments in collaboration with other functional areas to improve the identification of risks and to use as a basis for prioritization of risk management initiatives.
• Responsible for developing clinical risk management education initiatives as needed and in furtherance of loss prevention initiatives, in collaboration with Quality and Patient Safety functions.
• Utilize risk data analytics and risk mapping tools to proactively assess future risk areas as well as potential impact in order to identify and plan for the appropriate risk management response to such risks.
• Interface with insurance function as needed to ensure timely notification of claims as necessary and with the loss prevention and mitigation function for continued quality improvement and risk mitigation.
• Provide timely updates to Chief Legal Officer on all matters of interest to the Executive Leadership team.
• Works under the direction of the Chief Legal Officer in support of the Enterprise Risk Management Program.
• Staff support for the Enterprise Risk Council.
• Available for duties after regular business hours and weekend as required.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications: Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:

• One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar role required, preferably in an acute care setting.
• Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tool and as validated by Memorial Hermann Clinical Education no later than the end of orientation.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse. 
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Anesthesia Tech, Days
*Full time; 9:30am-6pm, Monday-Friday
*Call required
*BLS (American Heart Association) required
*2+ years of Anesthesia experience preferred
*Hospital experience required
This position is located at Memorial Hermann Texas Medical Center.

Position is responsible for assisting the anesthesiologist in the operating room.

Job Description

Minimum Qualifications

Education: Successful completion of hospital specific orientation program

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

Principal  Accountabilities

• Assists anesthesiologists as directed, performing duties according to the age/needs of the patient/patient population served.
• Prepares anesthesia machine and cart with required supplies prior to each case; assists in maintaining anesthesia and monitoring equipment/ancillary devices, warmers (fluid & patient), accuracy and/or the adjustment or exchange of monitors, ventilators and gas cylinders as indicated.
• Demonstrates an ability to recognize specialty needs and anticipate preparation and follow-up i.e. CJD, MH, Airborne-TB, Latex sensitivity and Laser cases.
• Demonstrates the ability to assist with endotracheal intubation and extubation procedures during routine and emergency procedures.
• Performs inventory; orders and restocks anesthesia medications, trays and supplies; restocks anesthesia carts according to established protocol; cleans and restocks anesthesia machines, cart, supply rooms, shelves, and refrigerators as required; transports anesthesia equipment/supplies to other departments as needed.
• Ensures clean to dirty sanitation/containment and standard infection control precautions and professional performance.
• This includes but not limited to: vigilant sterile technique and care with invasive lines, facilitate/assist anesthesiologist in following CDC guidelines for Central Line Placement-Deterring CRBSI Catheter-related blood stream infections, disinfection and high level disinfection of semi-critical items and care of flexible scopes and specialty instrumentation.
• Actively participates in Quality Assurance and associated documentation.
• Other duties may be carried as patient care dictates, such as but not limited to: patient hair removal, blood product & blood cooler transport, patient transport, anesthetized patient positioning within national safety goals and MHHS RED Rules and Surgical Safety Checklist.
• Ensures safe care to patients adhering to policies, procedures, and standards of care, within budgetary specifications, including time/supply management and accuracy of practice.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications: Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:

• One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar role required, preferably in an acute care setting.
• Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tool and as validated by Memorial Hermann Clinical Education no later than the end of orientation.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse. 
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for assisting technologist in performing examinations within the scope of service of the Imaging Department. Assists in all aspects of diagnostic imaging, under the direction of a licensed technologist. Communicates with staff in regards to patient’s needs in a fast paced environment. Maintains adequate supplies in all imaging suites within department. Follows work rules and regulatory requirements. Performs other related duties as requested.

Job Description

Minimum Qualifications

Education:  High school diploma or GED; preferred

Licenses/Certification: (None)

An Imaging Aide performing DEXA will need:

• Sixteen (16) hours of specific bone densitometry equipment training; and
• Completes four (4) hours of radiation safety and protection training are required in accordance with the State of Texas, annually.

Experience / Knowledge / Skills:

• Two (2) years of experience in healthcare setting or currently enrolled in an accredited school for Radiologic Technology.
• Basic computer knowledge in Microsoft Windows and use of electronic mail.
• Ability to understand written instructions and perform basic mathematical calculations; demonstrates skills for assigned specialty area/function or assigned procedures.

Principal Accountabilities

• Meets expectations in customer service.
• Performs advanced direct and indirect patient care, under the direction of an Radiology Tech, as specified in the skills inventory, in a competent manner, according to the needs/age of the patient/population served; assists in planning and implementing direct patient care; documents care provided in patient medical record in accordance with hospital policies/procedures.
• Assists personnel in meeting patient/family learning needs; maintains communication with healthcare team members to ensure quality of care.
• Enters physician orders via computer and coordinates schedules of diagnostic testing; assists patients with written teaching protocols; maintains proper stock of linen and all medical and clerical supplies; and assists with technical matters related to PACS, RadNet or other computer based applications.
• Answers departmental telephones as necessary. Verifies information and resolves common problems.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Patient Care Technician (PCT) I performs basic patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating to the nurse any changes related to the patient’s condition, and activities of daily living (ADL’s). The PCT I provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.

• PRN; Days 7:00 AM–7:00 PM
• Float pool covers all hospital units, including ICU, ER, Med Surg, etc.

Job Description

MINIMUM QUALIFICATIONS

Education: (None)

Licenses/Certifications:  Certified in Basic Life Support issued by (AHA) American Heart Association within 90 days of employment.

Experience / Knowledge / Skills:  No experience required. All necessary training on PCT Core Competencies will be provided by Memorial Hermann.

PRINCIPAL ACCOUNTABILITIES

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse.  
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Develops knowledge of provision of patient care, hospitalprocesses, and integrating into unit-based teams.
• Integrates into unit-based team and participates in professional governance opportunities as appropriate.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Bring your commitment to excellence to Memorial Hermann, where your contributions are appreciated & your voice matters.
• From a Level 1 trauma center to the #2 rehabilitation hospital in the country, to our partnership with the Houston Rockets, you can practice with top professionals.
• Advance your career through certifications & training programs.
• Generous PTO including personal days & a spiritual holiday.

(DUAL ROLE) CT/X-Ray Technologist - Summer Creek CCC, Nights
*Week 1: Thursday thru Sunday (7p-7a); Week 2: Thursday & Friday (7p-7a)
*72 hours/pay period / every 2 weeks
*No call
*Rotating holidays
*15-20 patients per shift
*Registered CT Tech + at least 1 year of CT Tech experience preferred
*Needs to know how to start an IV

This position performs Computed Tomography (CT) scans to create cross-sectional images of tissues and internal organs to be used by physicians in the diagnosis and treatment of patients.

Job Description

Minimum Qualifications

Education: Graduate of an accredited school of Radiologic Technology.

Licenses/Certifications:

• Certified in Basic or Advanced Life Support, required.
• Current license or temporary license by the Texas Medical Board (MRT), required; and
• Registered CT Technologist by the American Registry of Radiologic Technologists (ARRT-CT) or
• Nuclear Medicine Technology Certification Board (NMTCB(CT)) in Computed Tomography or

​​One of the following along with documented training on the provision of diagnostic CT exams:

• Registered Radiology Technologist by the American Registry of Radiologic Technologists (ARRT-R) or
• Registered Nuclear Medicine Technologist by the American Registry of Radiologic Technologists (ARRT-N) or
• Certified by the Nuclear Medicine Technology Certification Board (NMTCB).

Experience / Knowledge / Skills:

• Minimum of one year of experience as a Computed Tomography Technologist or two years of experience as a Radiological Technologist with CT education or experience, preferred.
• Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions.

Principal Accountabilities

• Performs CT scans on patients: prepares patients for CT scan, explains procedure, administers contrast when necessary, positions patients for the CT scan, selects appropriate imaging techniques, and ensures technical quality of the scan. 
• Enters and monitors patient data.
• Performs quality assurance on CT equipment. May assist with initial and renewal application for ACR and other accreditation.
• May assist with initial and renewal application for ACR and other accreditation.
• Identifies and reports any accidents, complaints or equipment malfunction to department management.
• Takes emergency call within the department. May be required to work weekends and float to other locations as needed.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

Job Description

Minimum Qualifications

Education:  High School Diploma or  GED preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Two (2) years of experience in a hospital or customer service setting
• Ability to multi-task
• Proficient typing/keyboarding skills

Principal Accountabilities

• Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
• Obtains demographic, insurance and financial information from patient or guarantor.  Enters information in computer system with a high degree of accuracy.
• Explains all required forms to the patient or guarantor and obtains the necessary signatures.
• Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
• Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
• Posts payments in the computer system and generates the appropriate patient receipts.
• Monitors, reviews and resolves patient account issues on assigned reports.
• Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families ( all Patient Access customers).  Completes thorough and accurate documentation.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

Job Description

Minimum Qualifications

Education: High School Diploma or GED preferred

License/Certification: (None)

Experience / Knowledge / Skills:

• Two (2) years of experience in a hospital or customer service setting
• Ability to multi-task
• Proficient typing/keyboarding skills

Principal Accountabilities

• Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
• Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
• Explains all required forms to the patient or guarantor and obtains the necessary signatures.
• Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
• Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
• Posts payments in the computer system and generates the appropriate patient receipts.
• Monitors, reviews and resolves patient account issues on assigned reports.
• Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
• Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for executing educational experiences that facilitate the promotion of competent and quality patient care. Supports clinical employees in their efforts to acquire knowledge and skills, and in their professional development. Typically reports to the campus Manager or Director of Clinical Education and Professional Development.

This role will cover mostly Med/Surg units at the Southeast campus including Surgical, Clinical Decision unit, Dialysis and the ER. Duties will include teaching new employee orientation, annual competencies, clinical skills and various other classes as indicated by their units and specialty areas.

MSN and Med/surg and/or ER clinical background preferred. Formal clinical educator experience preferred. Will consider related experience such as preceptor, unit validator and/or champion.

Job Description

MINIMUM QUALIFICATIONS

Education:  Bachelor’s Degree in Nursing required.

Licenses/Certifications: 

• Current State of Texas license or temporary/compact license to practice professional nursing required.
• Basic Life Support (BLS) required.

Experience / Knowledge / Skills:

• Two (2) years of nursing experience required.

• One (1) year education related experience preferred.

• Effective oral and written communication skills.

PRINCIPAL ACCOUNTABILITIES

• Performs competency management job functions including needs assessment, gap analysis and monitoring of compliance. 
• Develops and disseminates fundamental educational content/programs utilizing various learning methods/domains.
• Applies Nursing Professional Development (NPD) scope and standards into practice.
• Participate in interprofessional collaboration with learners and other stakeholders utilizing effective communication.
• Demonstrates awareness and understand Evidence Based Projects (EBPs)/research/ quality initiatives.
• Coaches and provides feedback to preceptors and orientees and assesses orientation progress.
• Monitors the internal and external environments for opportunities and challenges that may affect professional practice gaps.
• Facilities learning, change and professional role competence and growth.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for serving in a leadership role and clinically proficient in the delivery and management of patient care, utilizing research as necessary; for competently caring for patients from multiple services/specialties, and for more complex diagnosis.

Job Description

Minimum Qualifications

Education:  Graduate of an accredited School of Professional Nursing; Bachelor's of Nursing preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing 
• Certified in Basic Life Support
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• RN I < 1 year
• RN II = 1-3 years
• RN III = 3-10 years
• RN IV = 10+ years
• Effective oral and written communication skills

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Hours: Four 10hr shifts
Call rotation is required

**Previous endoscopy experience is preferred

Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).

Job Description

Minimum Qualifications

Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred 
Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Certified in Basic Life Support
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• RN I <1 year
• RN II = 1-3 years
• RN III = 3-10 years
• RN IV = 10+ years

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings. (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).

Job Description

Minimum Qualifications

Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Certified in Basic Life Support
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• RN I <1 year
• RN II = 1-3 years
• RN III = 3-10 years
• RN IV = 10+ years

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Performs other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

SCHEDULE: Monday & Tuesday in Office and Wednesday - Friday Remote
8 hour days (40 hrs/wk)

Responsible for reviewing clinical documentation and diagnostic results as appropriate to extract data and apply appropriate ICD-10-CM/CPT4 codes and modifiers for billing, internal and external reporting, research, and regulatory compliance. Accurately code conditions and procedures as documented in the ICD-10-CM Official Guidelines for Coding and Reporting. Typically reports to Coding Manager

Job Description

Minimum Qualifications

Education:  High School Diploma or GED required, Associate Degree in medical area, preferred

Licenses/Certifications: One of the following licenses is required:

• Certified Coding Specialist (CCS), or
• Certified Professional Coder (CPC), or
• Registered Heath Information Technician (RHIT), or
• Registered Health Information Administrator (RHIA), or
• Certified Medical Coder (CMC)
• Certified Coding Associate (CCA)

Experience / Knowledge / Skills:

• Two (2) years outpatient coding experience required, six (6) months of  HCC experience preferred
• Ability to code multi-specialties for physicians including E&M Levels
• Effective oral and written communication skills.

Principal Accountabilities

• Assigns codes for diagnoses, treatments, and procedures according to the appropriate classification system for outpatient encounters.
• Utilizes technical coding principals and APC reimbursement expertise to assign appropriate ICD-10-CM diagnoses, CPT 4, E&M Levels and modifiers.
• Reviews documentation to extract and enter data accurately for other abstracting fields.
• Follow coding compliance policies, official coding guidelines, regulatory requirements and internal policies and procedures affecting the coding process.
• Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official coding guidelines.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assign

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Hours: 645a - 515p
Call is required on a rotational basis
**Previous OR experience in the neuro, ortho and robotic service line areas is highly preferred.

Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).

Job Description

Minimum Qualifications

Education:  Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Certified in Basic Life Support
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

• RN I <1 year
• RN II = 1-3 years
• RN III = 3-10 years
• RN IV = 10+ years
• Effective oral and written communication skills
• Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
• Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
• Coordinates treatment plans; develops/implements discharge and/or transfer plans.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Performs other duties as assigned, within scope of practice and clinical competency.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Specialty Prescription Coordinator is responsible for prescription order entry, insurance verification, adjudication of claims, completing prior authorization process and coordination of pharmacy financial assistance. In addition, this role provides customer service as a resourceful point of contact for patients and providers by reviewing patient profiles, scheduling new prescription and refill deliveries, and collecting key clinical information.

Job Description

Minimum Qualifications

Education: High school diploma or GED.

Licenses/ Certifications: Licensed as a registered  Pharmacy Technician or Pharmacist Intern in the State of Texas.

Experience / Knowledge / Skills:

• Three (3) years experience in specialty, retail, mail order, or hospital pharmacy.
• Two (2) years experience in insurance verification, benefits, and eligibility investigations.
• Demonstrated attention to detail in completing tasks and communication with patients and healthcare providers on the phone.
• Ability to efficiently complete multiple daily work assignments while operating independently.
• Ability to work cross-functionally to solve problems and improve quality and service.
• Knowledge of medical and pharmaceutical terminology and pharmaceutical patient assistance programs.
• Demonstrated experience in customer service with strong interpersonal and communication skills.
• Functional skills with the Microsoft Office Suite of products (Outlook, Excel, Word, PowerPoint).
• Experience in specialty pharmacy or pharmacy benefit management strongly preferred.

Principal Accountabilities

• Enters prescriptions and processes claims accurately, for new/refill prescriptions. 
• Clarifies prescription orders with pharmacist and/or clinician as appropriate.
• Conducts insurance benefit investigation to obtain patient’s current eligibility and coverage information; communicates with patient and caregiver and/or physician office regarding insurance investigation and patient financial responsibility.
• Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carrier for all insurance plans.
• Submit prior authorization requests, follow up on submitted prior authorization requests and submit claims with approvals as appropriate.
• Confirms and processes payment information and assists patients with appropriate forms of pharmacy financial assistance, when appropriate.
• Provides customer service to patients by conducting inbound and outbound calls to schedule delivery of medications. Tracks packages to ensure patient receives medication in a timely manner.
• Collects clinical information essential for patient management; notifies clinical staff with any patient side effects and/or requests from the patient or caregiver; provides status updates to physician offices when appropriate; notifies and communicates instructions to patients in the event of a medication recall.
• Assists with process of prescription and payer audits in accordance with company policy. 
• Completes and maintains all required documentation in pharmacy information systems and the patient’s record.
• Communicates with various pharmacy team members as needed to coordinate timely prescription dispensing and reports errors, omissions, or incidents to pharmacist. Works proactively to solve issues that may arise.
• Participates in staff meetings and helps with special projects.
• Maintains productivity rates and meets quality expectations determined by management. 
• Complies with all regulatory requirements, including HIPAA/HITECH.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

This position performs radiography (x-ray) examinations to aid physicians in the diagnosis and treatment of patients. This position may also perform some exams in more complex modalities.

Job Description

Minimum Qualifications

Education: Graduate of an accredited school of Radiologic Technology.

Licenses/Certification:

• Certified in Basic or Advanced Life Support, required.
• Current license or temporary license by the Texas Medical Board (MRT), required.
• Registered Radiology Technologist by the American Registry of Radiologic Technologists (ARRT-R), required.

Experience / Knowledge / Skills:

• Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions.

Principal Accountabilities

• Performs radiography (x-ray) exams on patients ensuring compliance with all radiation safety procedures: prepares patients for exam, obtains and records patient’s vital signs, explains procedure, administers IV and contrast when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images.
• Enters and monitors patient data.
• Performs quality assurance on radiology equipment.
• May assist with initial and renewal application for ACR and other accreditation.
• Identifies and reports any accidents, complaints or equipment malfunction to department management.
• Takes emergency call within the department. May be required to work weekends and float to other locations as needed.
• May administer breath alcohol test and/or urine drug screens.
• May be required to perform patient registration tasks such as verifying insurance, collecting payments, etc.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for assisting the Pharmacist in the provision of pharmaceutical care by performing technical and clerical duties associated with the operation of the Pharmacy.

Job Description

Minimum Qualifications

Must be a minimum of 18 years of age

Education: High school diploma or GED required.

Licenses/Certifications:

• Current Pharmacy Tech registration or Pharmacist intern registration with the Texas State Board of Pharmacy required.  ACPE I.V Certification with completion of 40-hour course in I.V. admixture preferred.
• Sterile Products Certification through accredited program is required if incumbent compounds sterile products.

Experience / Knowledge / Skills:

• 1- 2 years hospital pharmacy experience is preferred.
• Must have knowledge of medical terminology.

Principal Accountabilities

• Selects prescribed medications according to dosage and strength indicated on patient medication file or cart-fill list.
• Receives merchandise and places into inventory.
• Monitors assigned areas for out-of-stock or out-of-date inventory.
• Delivers medications to the patient care areas.
• Inspects and maintains emergency medication trays.
• Packages and labels unit dose oral liquids/tablets, and maintains pre-pack records.
• Collects and loads drugs into an automated drug dispensing system (PYXIS).  Maintains inventory for non-automated patient care areas.
• Responds to requests for medications from nursing personnel and other departments.
• Follows processes to ensure all medications are compliant to technology safety checks.
• Prepares sterile products in an accurate and aseptic manner when appropriate.
• Attends to customers as a liaison and gathers a medication history if applicable.
• Properly manage pharmaceutical waste.
• Credits patients for returned medications using the computer system, and returns the medication to inventory.
• If a registered intern: under direct supervision of a pharmacist, contacts and confers with physicians concerning the appropriate drug, dose, dosing interval, drug allergy and drug-drug interactions.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for the timely collection of third party and private pay receivables.

Job Description

Minimum Qualifications

Education:  High School Diploma  or  GED, preferred 

Licenses/Certifications:  (None)

Experience / Knowledge / Skills:

• Prefer three (3) years hospital business office or medical related experience
• Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
• Ability to multi-task in a fast paced, high volume environment
• Proficient in Microsoft office with emphasis on Excel, 10-key and math

Principle Accountabilities

• Reviews incoming correspondence and takes appropriate action.  Responds promptly to inquiries.
• Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary.  Updates account information accordingly.
• Documents communications accurately and completely.
• Serves as a mentor and resource for less experienced staff.
• See Addendums for Job Related Specific Duties
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for assisting with the protecting, securing and promoting safety and security at a Memorial Hermann Hospital campus.

Job Description

Minimum Qualifications

Education: High School Diploma or  GED

Licenses/Certifications:

• Must be licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau (if not licensed upon date of hire), must obtain license no more than 90 days after hire.
• Possession of a valid driver’s license (if from out of state), must obtain a Texas Driver’s license within 90 days of employment.
• Must be certified in Heartsaver® CPR or Heartcode BLS CPR by the American Heart Association (if not certified upon date of hire), must obtain certification no more than 90 days after hire.

Experience / Knowledge / Skills:

• Age Requirement:  Must be at least 21 years of age.
• Must be able to understand the English language and communicate it effectively in both verbal and written form.
• Proficiency in the use of computers is required.

Principal Accountabilities

• Monitors assigned areas in a manner assuring maximum visibility of the security presence.
• Post in assigned area or conduct patrols in vehicle or on foot.
• Ensures security of all designated areas and access points, control vehicular access to buildings and parking areas. Identify and report all fire and safety hazards, suspicious activities, orbreaches of security.
• Controls access of areas and of materials by administering and enforcing building visitor and materials pass programs.
• Have a complete understanding of hospital, building management, and departmental policies and procedures; post orders and comply with their job requirements at all times.
• Responds to all security and emergency situations as dispatched or assigned; assist patients, visitors and staff by answering questions and by providing escorts, directions, and vehicle assists.
• Completes and submits required security reports and activity logs within assigned shift; properly operate and care for Security equipment; maintain knowledge of location and operation of emergency systems and equipment.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.