At Houston Methodist, the Advanced Practice Provider (APP) – Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. The APP - Primary Care position may conduct physicals, order tests and therapy, prescribe medications, and refer to specialists when appropriate. This position works in an outpatient primary care setting and may perform independently under the indirect supervision of a license physician or as part of a treatment team. The APP – Primary Care position affects direct patient care according to the Board of Nursing in the State of Texas and Houston Methodist policies and procedures.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree or higher from an accredited school of Nursing
• Graduate from an accredited Nurse Practitioners program

EXPERIENCE

• Two years of advanced practice clinical experience
• Two years of advanced practice clinical experience in primary care, family medicine, or outpatient internal medicine preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV For NP, Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• APRN Non-Acute Care state license and
• Magnet ANCC-recognized Non-Acute Care practitioner certification and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• AP - Prescriptive Authority - Texas Board of Nursing - Texas Department of Licensing and Regulation_PSV and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgement to work autonomously as defined by the Board of Physician Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families, and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient/family advocate. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability, improvement of department score for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care under physician supervisor, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Prioritizes care based on the patient’s needs, abilities and preferences
• Collaborates with interprofessional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Functions as a quality care provider, coordinating, maintaining, and promoting the health of the patient. Performs functions under physician supervision, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders to ensure patient safety.
• Conducts health assessments (initial, ongoing, discharge, as appropriate), identifies normal/abnormal health characteristics, reviews medications and test reports to develop a plan of care, initiate appropriate interventions, and evaluates care outcomes on defined patient population(s).
• Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety related processes.

FINANCE ESSENTIAL FUNCTIONS

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care, optimizing clinic workflow efficiency, and other areas according to department specifications.
• Performs accurate documentation in medical records, including diagnosis and CPT coding.
• Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.
• Contributes to department plans for resource utilization and capital needs to meet department financial target.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Promotes quality health care through integration of current research into practice and participation in research/evidence-based activities. Leads and identifies opportunities for practice changes and performance improvement.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual clinical knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource.
• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Advanced Practice Provider (APP) – Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. The APP - Primary Care position may conduct physicals, order tests and therapy, prescribe medications, and refer to specialists when appropriate. This position works in an outpatient primary care setting and may perform independently under the indirect supervision of a license physician or as part of a treatment team. The APP – Primary Care position affects direct patient care according to the Board of Nursing in the State of Texas and Houston Methodist policies and procedures.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree or higher from an accredited school of Nursing
• Graduate from an accredited Nurse Practitioners program

EXPERIENCE

• Two years of advanced practice clinical experience
• Two years of advanced practice clinical experience in primary care, family medicine, or outpatient internal medicine preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV For NP, Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• APRN Non-Acute Care state license and
• Magnet ANCC-recognized Non-Acute Care practitioner certification and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• AP - Prescriptive Authority - Texas Board of Nursing - Texas Department of Licensing and Regulation_PSV and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgement to work autonomously as defined by the Board of Physician Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families, and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient/family advocate. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability, improvement of department score for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care under physician supervisor, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Prioritizes care based on the patient’s needs, abilities and preferences
• Collaborates with interprofessional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Functions as a quality care provider, coordinating, maintaining, and promoting the health of the patient. Performs functions under physician supervision, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders to ensure patient safety.
• Conducts health assessments (initial, ongoing, discharge, as appropriate), identifies normal/abnormal health characteristics, reviews medications and test reports to develop a plan of care, initiate appropriate interventions, and evaluates care outcomes on defined patient population(s).
• Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety related processes.

FINANCE ESSENTIAL FUNCTIONS

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care, optimizing clinic workflow efficiency, and other areas according to department specifications.
• Performs accurate documentation in medical records, including diagnosis and CPT coding.
• Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.
• Contributes to department plans for resource utilization and capital needs to meet department financial target.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Promotes quality health care through integration of current research into practice and participation in research/evidence-based activities. Leads and identifies opportunities for practice changes and performance improvement.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual clinical knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource.
• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Advanced Practice Provider (APP) – Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. The APP - Primary Care position may conduct physicals, order tests and therapy, prescribe medications, and refer to specialists when appropriate. This position works in an outpatient primary care setting and may perform independently under the indirect supervision of a license physician or as part of a treatment team. The APP – Primary Care position affects direct patient care according to the Board of Nursing in the State of Texas and Houston Methodist policies and procedures.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree or higher from an accredited school of Nursing
• Graduate from an accredited Nurse Practitioners program

EXPERIENCE

• Two years of advanced practice clinical experience
• Two years of advanced practice clinical experience in primary care, family medicine, or outpatient internal medicine preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV For NP, Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• APRN Non-Acute Care state license and
• Magnet ANCC-recognized Non-Acute Care practitioner certification and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• AP - Prescriptive Authority - Texas Board of Nursing - Texas Department of Licensing and Regulation_PSV and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgement to work autonomously as defined by the Board of Physician Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families, and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient/family advocate. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability, improvement of department score for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care under physician supervisor, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Prioritizes care based on the patient’s needs, abilities and preferences
• Collaborates with interprofessional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Functions as a quality care provider, coordinating, maintaining, and promoting the health of the patient. Performs functions under physician supervision, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders to ensure patient safety.
• Conducts health assessments (initial, ongoing, discharge, as appropriate), identifies normal/abnormal health characteristics, reviews medications and test reports to develop a plan of care, initiate appropriate interventions, and evaluates care outcomes on defined patient population(s).
• Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety related processes.

FINANCE ESSENTIAL FUNCTIONS

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care, optimizing clinic workflow efficiency, and other areas according to department specifications.
• Performs accurate documentation in medical records, including diagnosis and CPT coding.
• Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.
• Contributes to department plans for resource utilization and capital needs to meet department financial target.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Promotes quality health care through integration of current research into practice and participation in research/evidence-based activities. Leads and identifies opportunities for practice changes and performance improvement.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual clinical knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource.
• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Operations position is responsible for clinic management, planning, development, budgeting, and other administrative activities of the assigned department. Primary responsibilities for this position include managing support staff, supporting the management of provider schedules, improving patient access, assisting in streamlining support staff workflows, and tracking metrics for their area of responsibility. The Manager Operations position will also work closely with leadership across the organization to ensure best practices are implemented along with a thorough understanding of financial and budgeting processes and principles, which allows the Operations Manager to assess earnings and spending to find areas for improvement.

The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree
• Master’s degree preferred

EXPERIENCE

• Five years in a healthcare/administrative capacity with two years supervisory experience;
• For HM applicants, four years HM experience with two years of progressively responsible leadership/project management experience will be considered
• Experience in clinic management preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Ability to work effectively in a fast paced environment
• Demonstrates flexibility and adaptability in the workplace
• Skilled at managing multiple projects with conflicting priorities

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.
• Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.
• Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
• Provides leadership to achieve a satisfied and competent employee work environment. Directs, delegates and oversees work efforts as appropriate to ensure the highest quality and best possible delivery of service.
• Ensures that department consistently achieves desired clinical and management outcomes, including high degree of patient and physician satisfaction. Implements change, demonstrating the ability to motivate employees and follow through.

SERVICE ESSENTIAL FUNCTIONS

• Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
• Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
• Optimizes clinical operations and patient flow to ensure quality of care provided to patients. Conduct regular analysis to ensure that schedules are being utilized to the fullest potential resulting in increased patient access.
• Participates in leadership meetings and committees of the Physician Organization and/or Hospital. Leads efforts to create an environment of personalized service and engages patients, staff, and physicians.
• Utilizes practice metrics to optimize practice performance which includes, but is not limited to staffing benchmarks, panel size, next third available, fill rate, no show rate, double booking strategies, wRVU by specialty.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines.
• Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions.
• Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.
• Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
• Establishes and enforces benchmarks consistent with MGMA industry standards and monitors effectiveness. Ensures appropriate skill sets relative to benchmarks and performance goals.
• Monitors key operational indicators including financial and quality metrics e.g. in basket utilization, clinical close rate, etc. Assesses current performance and develops action plans to achieve optimal performance.

FINANCE ESSENTIAL FUNCTIONS

• Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department needs that reflect understanding of the importance of cost-effectiveness.
• Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
• Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.
• Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals.
• Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis. Conducts conversations with staff on their development.
• Contributes to the development of annual goals and objectives for the clinic. Assists the staff in achieving the goals via training and appropriate resources.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Advanced Practice Provider (APP) – Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. The APP - Primary Care position may conduct physicals, order tests and therapy, prescribe medications, and refer to specialists when appropriate. This position works in an outpatient primary care setting and may perform independently under the indirect supervision of a license physician or as part of a treatment team. The APP – Primary Care position affects direct patient care according to the Board of Nursing in the State of Texas and Houston Methodist policies and procedures.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree or higher from an accredited school of Nursing
• Graduate from an accredited Nurse Practitioners program

EXPERIENCE

• Two years of advanced practice clinical experience
• Two years of advanced practice clinical experience in primary care, family medicine, or outpatient internal medicine preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV For NP, Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• APRN Non-Acute Care state license and
• Magnet ANCC-recognized Non-Acute Care practitioner certification and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• AP - Prescriptive Authority - Texas Board of Nursing - Texas Department of Licensing and Regulation_PSV and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgement to work autonomously as defined by the Board of Physician Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families, and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient/family advocate. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability, improvement of department score for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care under physician supervisor, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Prioritizes care based on the patient’s needs, abilities and preferences
• Collaborates with interprofessional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Functions as a quality care provider, coordinating, maintaining, and promoting the health of the patient. Performs functions under physician supervision, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders to ensure patient safety.
• Conducts health assessments (initial, ongoing, discharge, as appropriate), identifies normal/abnormal health characteristics, reviews medications and test reports to develop a plan of care, initiate appropriate interventions, and evaluates care outcomes on defined patient population(s).
• Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety related processes.

FINANCE ESSENTIAL FUNCTIONS

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care, optimizing clinic workflow efficiency, and other areas according to department specifications.
• Performs accurate documentation in medical records, including diagnosis and CPT coding.
• Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.
• Contributes to department plans for resource utilization and capital needs to meet department financial target.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Promotes quality health care through integration of current research into practice and participation in research/evidence-based activities. Leads and identifies opportunities for practice changes and performance improvement.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual clinical knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource.
• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Nurse Practitioner Acute Care (NP-AC) is responsible for functioning as a licensed registered nurse and care provider to provide all aspects of patient care, including diagnosis, treatment and consultation while maintaining and promoting the health of the patient. This position may work in both inpatient and outpatient situations and performs according to the nurse practice act of the State of Texas and as part of a treatment team. The NP-AC position role models compassionate communication with patients, physicians and the interprofessional health care team and provides education to patients about preventative care and prescribed treatments. This position may also conduct physicals, order tests and serve as a patient's healthcare provider, prescribing medications as appropriate. The NP-AC position affects direct patient care according to the Houston Methodist Professional Practice Model Nursing Practice and Professional Performance policies and procedures.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree or higher from an accredited school of Nursing and graduate from an accredited Nurse Practitioners program

EXPERIENCE

• Two years of registered nurse, advanced practice or nurse practitioner clinical experience

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• APRN Acute Care state license and
• Magnet ANCC-recognized Acute-Care practitioner certification and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and
• AP - Prescriptive Authority - Texas Board of Nursing - Texas Department of Licensing and Regulation_PSV and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates highly developed assessment, clinical, documentation, leadership, and analytical skills
• Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills
• Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient advocate. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork.
• Collaborates with the interprofessional healthcare team members to manage/coordinate patient care. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. Serves as preceptor for Nurse Practitioner students and medical resident(s), as applicable. Uses peer-to-peer accountability towards improvement of department score for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care under physician supervision, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Prioritizes care based on the patient’s needs, abilities, and preferences.
• Coordinates patient care between healthcare providers. Attends and participates in interprofessional rounds, as appropriate.
• Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Functions as a quality care provider, coordinating, maintaining, and promoting the health of the patient. Assists the interprofessional healthcare team in the development and implementation of protocols to ensure patient safety. Affects direct patient care according to the Nurse Practice Act of the State of Texas and the Houston Methodist Professional Practice Model Nursing Practice and Professional Performance.
• Conducts health assessments (initial, ongoing, discharge, as appropriate). Identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations(s).
• Performs invasive, diagnostic, or therapeutic procedures necessary for defined patient population(s) based on licensure and credentialed privileges.
• Provides safe and effective care by leading and initiating outcome, quality, and safety improvement activities in alignment with organizational goals. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.

FINANCE ESSENTIAL FUNCTIONS

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to departmental specifications.
• Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Promotes quality health care through integration of current research into practice and participation in research/evidence-based activities. Identifies opportunities for practice changes and performance improvement.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Postdoctoral Fellow position is responsible for performing basic research duties under the supervision/direction of a Physician and/or Principal Investigator. This position may work in a laboratory setting or may consist of computer work that supports the department's research mission.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Postdoctoral Fellow 0, 1, 2, 3, 4 – Doctor of Medicine (MD) from an accredited medical school or Terminal Degree in a related field (A letter from the academic institution certifying that all student work is complete will be considered for Postdoctoral Fellow 0 only.)

EXPERIENCE

• Postdoctoral Fellow 0 – None Postdoctoral Fellow 1 – One year of Postdoc experience Postdoctoral Fellow 2 – Two years’ Postdoc experience Postdoctoral Fellow 3 – Three years’ Postdoc experience Postdoctoral Fellow 4 – Four years’ Postdoc experience

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrated knowledge of biomedical research
• Ability to work effectively in a fast-paced environment
• Demonstrates flexibility and adaptability in the workplace

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Assists the physician in maintaining the functionality and operations of the Principal Investigator’s (PI) laboratory.
• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the department by actively communicating and reporting data in a comprehensive manner.
• Role models to team members effective verbal, non-verbal and written communication, which includes active listening and teaching, assisting in development of such skills.
• Provides contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Develops research methods and performs research activities.
• Documents research results and writes reports of results for presentation and/or publication in professional journals and other publications.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.
• Assists with implementation and education of department-based safety initiatives, standards of practice and protocols. Develops skills of team members and continually assists with improving skills, performance and outcomes.
• Identifies opportunities for corrective action and process improvement providing recommendations and contributes to meeting department and laboratory targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes resources effectively and efficiently, demonstrating responsible financial stewardship. Manages own time effectively and prioritizes work to achieve maximum results in a timely manner.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in pertinent research activities and evidenced-based practice projects. Participates in departmental projects and activities. Acts as a change agent.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Remains current on professional issues and clinical skills. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Postdoctoral Fellow position is responsible for performing basic research duties under the supervision/direction of a Physician and/or Principal Investigator (PI). This position may work in a laboratory setting or may consist of computer work that supports the department's research mission.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Postdoctoral Fellow 0, 1, 2, 3, 4 – Doctor of Medicine (MD) from an accredited medical school or Terminal Degree in a related field (A letter from the academic institution certifying that all student work is complete will be considered for Postdoctoral Fellow 0 only.)

EXPERIENCE

• Postdoctoral Fellow 0 – None Postdoctoral Fellow 1 – One year of Postdoc experience Postdoctoral Fellow 2 – Two years’ Postdoc experience Postdoctoral Fellow 3 – Three years’ Postdoc experience Postdoctoral Fellow 4 – Four years’ Postdoc experience

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrated knowledge of biomedical research
• Ability to work effectively in a fast-paced environment
• Demonstrates flexibility and adaptability in the workplace

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Assists the physician and/or Principal Investigator (PI) in maintaining the functionality and operations of the Principal Investigator’s (PI) laboratory.
• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the department by actively communicating and reporting data in a comprehensive manner.
• Role models to team members effective verbal, non-verbal and written communication, which includes active listening and teaching, assisting in development of such skills.
• Provides contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Develops research methods and performs research activities.
• Documents research results and writes reports of results for presentation and/or publication in professional journals and other publications.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.
• Assists with implementation and education of department-based safety initiatives, standards of practice and protocols. Develops skills of team members and continually assists with improving skills, performance and outcomes.
• Identifies opportunities for corrective action and process improvement providing recommendations and contributes to meeting department and laboratory targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes resources effectively and efficiently, demonstrating responsible financial stewardship. Manages own time effectively and prioritizes work to achieve maximum results in a timely manner.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in pertinent research activities and evidenced-based practice projects. Participates in departmental projects and activities. Acts as a change agent.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Remains current on professional issues and clinical skills. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clinical Research Specialist position is responsible for supporting multiple projects under supervision of Clinical Trial Manager which may include clinical research protocols, gathering patient data via methods specified in the study protocol, study reports. This position ensures accurate data collection, documentation organization, and safety of study volunteers.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree in a related field
• Bachelor's Degree in a Health-Science related field preferred

EXPERIENCE

• One year experience in healthcare setting preferred
• Research setting preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Exhibits good listening skills
• Ability to work independently and analyze and solve problems
• Demonstrates the ability to manage clinical and interpersonal situations
• Able to prioritize tasks and manage multiple projects
• Self-motivated with the ability to think critically and work independently

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Supports the inter-professional team of clinical research investigators, nurses and coordinators. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal department results.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Performs clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for non-interventional studies, data abstraction and recording in CRFs.
• Makes phone calls to study patients for appointment reminders and follow-up.
• Transports blood and tissue samples. Processes and packages lab samples for shipping to sponsor or storage at site per the study manual of operations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Completes required case report forms and resolves queries. Ensures accurate data collection, documentation organization, and safety of study volunteers. Ensures accurate regulatory filing.
• Assists Clinical Trial Manager in identifying opportunities research workflow process improvement, providing recommendations, and contributes to meeting department and hospital targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Assures study conduct meets appropriate IRB, FDA, ICH and agency guidelines.
• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assist in simple data analysis, with development of training materials for data reports, systems and collection and report generation.
• Leads and identifies opportunities for performance improvement. Supports change initiatives and adapts to unexpected changes.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

This is a PRN position (No Benefits). This position will cover high call volume, vacations and leaves. You are required to attend training full-time onsite at our location in Katy. Once training is completed, you will be allowed to work from home.

At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience
• Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Excellent communication and interpersonal skills via telephone and in person
• Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes
• Knowledge of medical terminology and applicability
• Excellent spelling/grammar skills
• Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule
• Capable of working and navigating several applications and websites related to registration simultaneously
• Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc.

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated.
• Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs.
• Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations.
• Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments.
• Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment.

SERVICE ESSENTIAL FUNCTIONS

• Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors’ offices calling directly to schedule emergency patients’ same day or within 24 hours as needed.
• Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: • Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. • Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient’s request. • Schedules patient appointments. • Efficiently completes registration. • Answers incoming calls from patients. • Acts as liaison between the patient and the physician or clinical staff. • Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process.
• Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines.
• Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.).
• Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs.
• Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol.

FINANCE ESSENTIAL FUNCTIONS

• Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services.
• Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient’s accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clinical Research Specialist position is responsible for supporting multiple projects under supervision of Clinical Trial Manager which may include clinical research protocols, gathering patient data via methods specified in the study protocol, study reports. This position ensures accurate data collection, documentation organization, and safety of study volunteers.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree in a related field
• Bachelor's Degree in a Health-Science related field preferred

EXPERIENCE

• One year experience in healthcare setting preferred
• Research setting preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Exhibits good listening skills
• Ability to work independently and analyze and solve problems
• Demonstrates the ability to manage clinical and interpersonal situations
• Able to prioritize tasks and manage multiple projects
• Self-motivated with the ability to think critically and work independently

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Supports the inter-professional team of clinical research investigators, nurses and coordinators. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal department results.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Performs clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for non-interventional studies, data abstraction and recording in CRFs.
• Makes phone calls to study patients for appointment reminders and follow-up.
• Transports blood and tissue samples. Processes and packages lab samples for shipping to sponsor or storage at site per the study manual of operations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Completes required case report forms and resolves queries. Ensures accurate data collection, documentation organization, and safety of study volunteers. Ensures accurate regulatory filing.
• Assists Clinical Trial Manager in identifying opportunities research workflow process improvement, providing recommendations, and contributes to meeting department and hospital targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Assures study conduct meets appropriate IRB, FDA, ICH and agency guidelines.
• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assist in simple data analysis, with development of training materials for data reports, systems and collection and report generation.
• Leads and identifies opportunities for performance improvement. Supports change initiatives and adapts to unexpected changes.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

Full Time, Day Shift

At Houston Methodist, the Patient Access Representative position is responsible for performing multiple patient access functions on a daily basis to include any combination of the following: scheduling, insurance verification, and registration. This position serves as the liaison between groups such as patients, staff, physicians/physician offices, insurance providers, and others for routine matters as the primary point of contact for resolving questions and issues as they relate to the scope of the department. This position is also responsible for obtaining and entering accurate scheduling, insurance, and registration data into the various operational systems to initiate financial clearance activities. Other duties may include transcribing orders or verifying referrals as pertinent to the scope of the department.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of experience in a healthcare environment, to include experience in registration, scheduling, insurance verification, and/or business office

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to analyze and solve problems
• Ability to multi-task and flexibility to meet the needs of patients, physicians, and department
• Knowledge of basic registration/access functions and insurance procedures
• Basic understanding of medical terminology and diagnosis/procedural codes
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Serves as a liaison between patients, staff, physicians/physician offices, insurance providers, and others for routine matters as the primary point of contact for resolving questions and issues as they relate to the scope of the department.

SERVICE ESSENTIAL FUNCTIONS

• Performs multiple patient access functions on a daily basis to include any combination of the following: scheduling, insurance verification, and registration. May assist with obtaining clinical information, medical records, valid and complete orders or referrals, or other related tasks, resolving issues as needed.
• Contributes to patient flow as directed with consistency, timeliness, and skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials.
• Contributes to patient, employee, and physician satisfaction as well as effective revenue cycle process.
• Generates reports, assists with department correspondence, and provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Enters and updates patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
• Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and outcome.
• Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations.

FINANCE ESSENTIAL FUNCTIONS

• Accurately records information when performing functions such as registration, scheduling, and insurance verification/coordination to ensure financial objectives are met. Conducts front end revenue cycle duties such as collecting payments as needed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
• Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Displays initiative to improve job functions; offers suggestions to streamline process for efficient patient flow and other quality or service matters.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position

LICENSES AND CERTIFICATIONS
Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT

Preferred

• CPT – Certified Phlebotomy Technician (ACA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
• Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Prepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.
• Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.
• Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.

FINANCE ESSENTIAL FUNCTIONS

• Responsible for stocking exam rooms and taking inventory.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Offers innovative solutions through participation in performance improvement projects and professional development activities.
• Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.
• Completes and updates My Development plan (MDP) on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.


Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Specialty Physician Group is currently looking for a full-time Primary Care Sports Medicine physician to join our team.  This opening is at our campus located in The Heights area.  Candidates should have a Texas license, or be in the process of obtaining one, and be Board Certified or Board Eligible in Family Medicine/Sports Medicine.  This is a full-time position with Houston Methodist.  In addition to the standard orthopedic practice, Houston Methodist also provides on-field coverage for local high school football games in the Heights area.

The Houston Methodist Department of Orthopedic Surgery is at the forefront of providing unparalleled orthopedic care to a range of patients from professional athletes and performing artists to patients with traumatic injuries and joint disorders. By bringing together a skilled team of orthopedic surgeons who work closely with primary care sports medicine physicians, physical and occupational therapists, we ensure exceptional orthopedic care and rehabilitation for our patients. We are committed to advancing orthopedic research through close partnerships with numerous research institutions and are training the next generation of leaders in orthopedic surgery through hands-on training and mentoring.

Houston Methodist is the Official Healthcare Provider of the Houston Texans, Houston Astros, Houston Ballet, Rice University, and the Houston Rodeo.

For additional details please reach out to Lwelch@houstonmethodist.org

•  WORK ATTIRE
  • Uniform:
  • Scrubs:
  • Business professional:
  • Other (department approved):
• 
  ON-CALL*
  *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
  • On Call*
• 
  TRAVEL**
  **Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area
  • May require travel outside Houston Metropolitan area




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical



With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.




Houston Methodist is an Equal Opportunity Employer.
 

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• Twelve months registered nurse experience in a healthcare environment

LICENSES AND CERTIFICATIONS

Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and
• PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association within 4 months and
• NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months and
• NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months

Preferred

• Magnet - ANCC Recognized Certification or
• ENPC - Emergency Nursing Pediatric Certification (ENA) or
• TNCC - Trauma Nursing Core Course or Instructor (ENA)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
• Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
• Demonstrates proficient time management skills
• Maintains level of professional contributions as defined in Clinical Career Path program guide
• Working knowledge of Microsoft products including Outlook

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.
• Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.
• Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.
• Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
• Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly.
• Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.
• Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.
• Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.
• Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.

FINANCE ESSENTIAL FUNCTIONS

• Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.
• Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
• Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.

SUPPLEMENTAL REQUIREMENTS




Work Shift:

3 - Night (United States of America)



Job Category:

Clinical

Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pharmacy Technician position is responsible for completing a variety of routine pharmacy services related to medication acquisition which may include, but are not limited to triaging phone calls, repackaging medications, dispensing medications, labeling medications, charging/crediting medications, compounding medications, and inventorying medications. This position ensures optimal patient safety and customer service.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Two years of college preferred

EXPERIENCE

• Zero experience; one year of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy) highly preferred

LICENSES AND CERTIFICATIONS
Required

• Texas Pharmacy Technician Registration or Texas Registered Pharmacist Intern required

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Proficient in performing accurate calculations required for usual dosage determinations
• Possesses proficient computer knowledge; operates multiple computer systems to include, hospital/pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units
• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.

SERVICE ESSENTIAL FUNCTIONS

• Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.
• Contributes in department efforts to resolve drug related problems and maximizing patient care.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Performs efficient and safe medication distribution functions such as, but not limited to: telephone triage, repackaging of medications, labeling medications, charge/credit of medications, compounding medications, and inventory of medications.
• Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function.
• Reports “near misses” and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting department and hospital targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.
• Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in department projects activities and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

2 - Evening (United States of America)



Job Category:

Non-clinical

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers access to the most innovative medical and surgical care available, including cardiology and cardiovascular surgery; neurology and neurosurgery; comprehensive cancer care; orthopedics and sports medicine; gastroenterology; bariatrics; childbirth center with level III NICU; emergency care; and advanced imaging.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Critical Care position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Critical Care position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Critical Care position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Critical Care position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• Two years registered nurse experience in a healthcare environment

LICENSES AND CERTIFICATIONS

Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and
• NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months

Preferred

• Magnet - ANCC Recognized Certification or
• NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
• Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
• Demonstrates proficient time management skills
• Maintains level of professional contributions as defined in Clinical Career Path program guide
• Working knowledge of Microsoft products including Outlook

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.
• Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.
• Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.
• Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
• Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly.
• Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.
• Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.
• Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.
• Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.

FINANCE ESSENTIAL FUNCTIONS

• Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.
• Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
• Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.

SUPPLEMENTAL REQUIREMENTS




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.


Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively assessing clinical condition and planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and multidisciplinary healthcare team to facilitate clinical care coordination and maintain compassionate, efficient, quality and safe patient care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning, coordination of care, and throughput, assuring that admission and continued stay are medically necessary. This position communicates clinical information to payors and post-acute care providers to ensure safe transition and continuity of care.



FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
• Bachelor’s degree preferred

EXPERIENCE

• Three years hospital nursing clinical experience
• Acute care case management experience preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of Medicare, Medicaid and Managed Care requirements
• Progressive knowledge of community resources, healthcare financial and payor requirements/issues, and eligibility for state, local and federal programs
• Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement
• Understanding of pre-acute and post-acute venues of care and post-acute community resources
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
• Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)
• Strong assessment, organizational and problem-solving skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Communicates in an active, positive and effective manner to all healthcare team members and reports pertinent clinical patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others. Supports patients and families in preventing/resolving clinical or ethical issues.
• Collaborates with staff from the multidisciplinary care team concerning the discharge plan to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families.
• Communicates effectively with physicians, multidisciplinary care team, patients, and families to ensure safe and timely transitions of care.
• Contributes towards improvement of employee engagement as reflected by department scores, i.e., peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Assesses all patients timely, per policy, and thoroughly. Reviews chart for medical necessity and facilitation of throughput and appropriate utilization of inpatient resources and services, etc. Initiates and facilitates referrals and transfers for home health care, hospice, durable medical equipment, and other post-acute services.
• Participates and is prepared to present barriers to efficient patient throughput in daily multi-disciplinary rounds (MDRs). Escalates appropriate discharge barriers to leadership and/or physician advisor.
• Facilitates discharge planning activities for assigned patients and collaborates with other members of the multidisciplinary care team, as well as patient and family, on clinically complex care transitions and discharges. Maintains ownership of the discharge planning process on assigned units.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Modifies care based on continuous evaluation of the patient’s medical condition and progression. Demonstrates clinical problem-solving and critical thinking within the scope of practice and makes decisions using an evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively.
• Educates patient and family appropriately on disease process that impacts their health and readmission. Connects patient and family with resources related to their disease process.
• Proactively plans for routine discharge, elevates emergent situations, and escalates unresolved barriers. Manages usual patient assignment and other unit demands, anticipating/planning for potential problems.
• Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures.

FINANCE ESSENTIAL FUNCTIONS

• Focuses on reducing length of stay for all levels of care, (inpatient, observation and outpatient in a bed) and avoidable days by ensuring efficient and timely use of resources in discharge planning and transitions. Reviews medical records for medical necessity for continued stay, facilitate timely discharge to reduce discharge delays.
• Applies knowledge of payor requirements and coverage to facilitate cost-effective discharges. Contributes to meeting department and hospital financial targets. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies areas for process improvement based on understanding of evidence-based practice literature. Participates in evidence-based practice/performance improvement projects based on these observations and offers solutions.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

• WORK ATTIRE
  • Uniform: No
  • Scrubs: No
  • Business professional: Yes
  • Other (department approved): No
  
  ON-CALL*
  *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* Yes
  
  TRAVEL**
  **Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital - Day Shift

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively assessing clinical condition and planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and multidisciplinary healthcare team to facilitate clinical care coordination and maintain compassionate, efficient, quality and safe patient care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning, coordination of care, and throughput, assuring that admission and continued stay are medically necessary. This position communicates clinical information to payors and post-acute care providers to ensure safe transition and continuity of care.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
• Bachelor’s degree preferred

EXPERIENCE

• Three years hospital nursing clinical experience
• Acute care case management experience preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of Medicare, Medicaid and Managed Care requirements
• Progressive knowledge of community resources, healthcare financial and payor requirements/issues, and eligibility for state, local and federal programs
• Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement
• Understanding of pre-acute and post-acute venues of care and post-acute community resources
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
• Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)
• Strong assessment, organizational and problem-solving skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Communicates in an active, positive and effective manner to all healthcare team members and reports pertinent clinical patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others. Supports patients and families in preventing/resolving clinical or ethical issues.
• Collaborates with staff from the multidisciplinary care team concerning the discharge plan to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families.
• Communicates effectively with physicians, multidisciplinary care team, patients, and families to ensure safe and timely transitions of care.
• Contributes towards improvement of employee engagement as reflected by department scores, i.e., peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Assesses all patients timely, per policy, and thoroughly. Reviews chart for medical necessity and facilitation of throughput and appropriate utilization of inpatient resources and services, etc. Initiates and facilitates referrals and transfers for home health care, hospice, durable medical equipment, and other post-acute services.
• Participates and is prepared to present barriers to efficient patient throughput in daily multi-disciplinary rounds (MDRs). Escalates appropriate discharge barriers to leadership and/or physician advisor.
• Facilitates discharge planning activities for assigned patients and collaborates with other members of the multidisciplinary care team, as well as patient and family, on clinically complex care transitions and discharges. Maintains ownership of the discharge planning process on assigned units.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Modifies care based on continuous evaluation of the patient’s medical condition and progression. Demonstrates clinical problem-solving and critical thinking within the scope of practice and makes decisions using an evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively.
• Educates patient and family appropriately on disease process that impacts their health and readmission. Connects patient and family with resources related to their disease process.
• Proactively plans for routine discharge, elevates emergent situations, and escalates unresolved barriers. Manages usual patient assignment and other unit demands, anticipating/planning for potential problems.
• Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures.

FINANCE ESSENTIAL FUNCTIONS

• Focuses on reducing length of stay for all levels of care, (inpatient, observation and outpatient in a bed) and avoidable days by ensuring efficient and timely use of resources in discharge planning and transitions. Reviews medical records for medical necessity for continued stay, facilitate timely discharge to reduce discharge delays.
• Applies knowledge of payor requirements and coverage to facilitate cost-effective discharges. Contributes to meeting department and hospital financial targets. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies areas for process improvement based on understanding of evidence-based practice literature. Participates in evidence-based practice/performance improvement projects based on these observations and offers solutions.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital

At Houston Methodist, the Case Management Representative position is responsible for providing clerical assistance and data management support to the case management and social work department to facilitate efficient utilization of resources and discharge planning including referrals management, communication and collaboration with post-acute care providers, access to agencies and other community resources and transportation. This position may perform some secretary duties and performs a wide variety of administrative duties of a higher complexity in support of Case Management operations. In addition, the CM Rep position performs independent actions necessary to provide competent and professional assistance to meet the needs of social workers/case managers and patients. This position also coordinates, oversees, records, and transmits information pertinent to the resource management of patients to next level of care providers.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Associate degree preferred

EXPERIENCE

• Two years of experience in any of the following: service recovery, insurance verification, working with patient information, having patient contact, and/or general health care coordination responsibilities within a healthcare environment
• Previous experience in hospital setting and/or Case Management

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Some knowledge of community resources
• Must be able to operate within a Microsoft Office environment. Proficiency in MS Outlook and MS Word/Excel, knowledge of Medical Terminology
• Excellent telephone, oral and written communication skills, time management and prioritization skills
• Able to learn new skills effectively
• Ability to work independently while collaborating with other team members and exercise sound judgment in interactions with physicians, payors, and patients and their families
• Strong organizational and problem-solving skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Serves as a department resource for questions related to case management activities. Communicates in an active, positive, and effective manner to all interprofessional health care team members. Reports pertinent patient care and family data in a comprehensive and unbiased manner. Performs phone call and communication triage, troubleshoots and routes issues to appropriate individuals, assists in resolution of non-clinical issues as needed
• Facilitates and arranges acquisition of post-acute needs, as directed, and in collaboration with the clinical team. Follows payor/reimbursement practices and regulations that may impact the patient’s plan of care
• Provides appropriate and timely communication, update, and documentation to the referring personnel to keep them informed of the status of the request
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Assists the department in distributing required notices, including the Medicare Notice of Discharge to patients, securing signatures on the form from the patient or their legal representative, and answering questions regarding the appeal process
• Distributes the Medicare Notice of Discharges to identified patients, including capturing patient and their legal representative’s signatures, answering any questions regarding the appeal process
• Coordinates with the clinical staff to prioritize placement requests. Provides necessary documentation to facilitate post-acute services
• Assists with clerical and clinical functions for patients, physicians, and staff. Provides administrative support as needed, including scheduling follow-up appointments, and confirming the provision or delivery or post-acute services or equipment

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Participates in quality improvement initiatives and collects data for use in department performance improvement as directed. Maintains timelines for follow up and prioritization of department projects and tasks
• Updates and maintains resources, information and database or directories elated to post-acute providers and insurance contacts to facilitate timely communication and coordination as needed

FINANCE ESSENTIAL FUNCTIONS

• Informs social worker/case manager of the patients’ available benefits through insurance/managed care provider. Assists in providing community resources/services to uninsured patients as requested Case Management staff
• Participates in reimbursement/certification and authorization-related activities as directed. Documents approvals and authorization numbers from payors. Logs communications and provides information to social workers and case managers, business office/patient access, etc. on insurance/managed care benefits
• Supports and assists with concurrent insurance denials and appeals process, transmission of utilization reviews to insurance companies, coordination of peer discussions as directed by the clinical team. Documents authorization, approvals, and denials

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Maintains awareness of payor/reimbursement practices and regulations that may impact patient’s plan of care and confers with care coordinators and social workers to prioritize placement requests
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

This is a full time, night shift working supervisor position.

At Houston Methodist, the Supervisor Laboratory Services position is responsible for the oversight of daily laboratory services operations in an efficient and effective manner meeting the needs of patients and attending clinical staff. This position provides leadership, guidance and direction to staff and maintains accountability for the laboratory's performance and results. The Supervisor Laboratory Services is responsible for contributing to quality, functional excellence and assisting in the implementation of initiatives to meet strategic and operational objectives. This position also fulfills the duties of Clinical Laboratory Improvement Amendments (CLIA) General Supervisor when required.

The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment. Other duties for the supervisor position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution

EXPERIENCE

• Four years of experience in a clinical laboratory, of which one year must have been in lead role; for internal employees, four years of experience in a clinical laboratory with HM performance that demonstrates leadership responsibility

LICENSES AND CERTIFICATIONS
Required

• Must have one of the following required certifications: • Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, Histotechnologist (HTL), Histotechnician (HT) certification or categorical certification by Board of Certification (ASCP) • Certified as a Medical Technologist by American Medical Technologists (AMT) • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) • Clinical microbiology registry from American Society for Microbiology, RM(AAM) • Certified Histocompatibility Technologist (CHT) by the American Board of Histocompatibility and Immunogenetics (ABHI) • Equivalent certification to the above based on educational requirements and examination

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Demonstrates leadership qualities and critical thinking through self-direction initiative, effective interpersonal skills, and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities; and recommend solutions
• Ability to work effectively in a fast paced environment
• Demonstrates flexibility and adaptability in the workplace
• In depth knowledge of laboratory techniques, operations and procedures
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Ensures that all department staff are properly trained and comply with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover.
• Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate.
• Creates and maintains an environment of collaboration by role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently.
• Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
• Makes and executes decisions within delegated authority. Communicates issues as appropriate. Participates in resolving issues outside of normal scope as appropriate.

SERVICE ESSENTIAL FUNCTIONS

• Oversees daily department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
• Organizes the workflow, proactively problem solves, anticipates needs, and manages multiple ongoing priorities. Provides reports to management of needs, issues to be addressed, and all important information necessary to ensure department success. Serves and actively participates on various committees as directed.
• Oversees implementation of new procedures.
• Manages escalated physician/customer complaints.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures a safe and effective working environment; assists in monitoring and/or revising the department safety plan and/or any specific accreditation/regulatory agency required safety guidelines.
• Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions as directed.
• Employs a proactive approach in the optimization of positive outcomes by monitoring and improving the department workflow, supporting peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness, using teachable moments to improve safety. Participates in investigations as a result of the root cause analysis process as assigned by manager.
• Monitors self and ensures employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
• Ensures that the laboratory meets quality standards of accreditation and regulatory agencies and that business practices comply with federal and state law. Reviews monthly reports and addresses variances.

FINANCE ESSENTIAL FUNCTIONS

• Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
• Manages staffing needs including scheduling, time off requests and time keeping.
• Assists in the development of capital and operational budgets.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations.
• Develops skills of team members and continually assists with improving competencies, performance and outcomes. Fosters a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives. Conducts conversations with staff on their development and My Development Plan (MDP).
• Seeks opportunities to identify self developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates MDP on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

This PRN position will work a minimum of 6-8 shifts per month and two of the shifts must be during the weekend.

At Houston Methodist, the Senior Staff Pharmacist position is responsible for an expanded clinical role that may include responsibility for proactive review of patient profiles, participation in basic clinical functions such as discharge counseling, medication histories, completion of pharmacy consults, and participation in special projects. This position provides day-to-day comprehensive, patient-oriented pharmacy services in any or all areas of the department to include processing orders, therapy review, and education to patients and other members of the direct patient care team. Other duties for the Senior Staff Pharmacist position include serving as a role model and preceptor for staff pharmacists, pharmacy students, and residents in the integration of clinical and distributive services in the Department. This position also contributes to fulfilling the department's mission by collaborating to provide innovative, personalized, cost-effective pharmaceutical care in a culture dedicated to quality and safety.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• • Must have one of the following: ◦ Successful completion of an ASHP-accredited post-graduate year one (PGY1) residency training program ◦ Three years of pharmacist experience applicable to the specific work setting (e.g., hospital, specialty pharmacy)
• One year of experience precepting pharmacist students and/or pharmacy residents

LICENSES AND CERTIFICATIONS
Required

• PHRM - Pharmacist - State Licensure - Texas Department of Licensing and Regulation_PSV Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days and
• PPC- Pharmacist Preceptor Cert - State Licensure - Texas Department of Licensing and Regulation_PSV within 90 days and
• IV Certification - Intravenous certification (Various) - Various Issuers within 90 days and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 90 days

Preferred

• ACLS - Advanced Cardiac Life Support or Instructor (AHA)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers; capable of assuming responsibility for coordinating the activities of a major pharmacy service area
• Knowledge and skills in comprehensive pharmacy services and rational drug therapy including unit-dose drug distribution, intravenous admixture preparation, nutrition support services, and target drug monitoring
• Ability to assist in the coordination and supervision of activities of a major pharmacy service area
• Demonstrates the knowledge of advanced principles regarding rational drug therapy, including but not limited to, professional and technical competence in the selection, evaluation, utilization, and distribution of drugs and drug information and apply these to all patient groups, neonate to geriatric
• Working knowledge of medical information systems and their design, development, and integration into clinical practice
• Proficient in all areas of pharmacy technology
• Highly organized with the ability to multi-task and work effectively with team and stakeholders to ensure efficiency, accuracy, and timeliness
• Computer skills to include proficiency in MS Office and EMR software

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Role models to team members effective communication skills, assisting in their development of such skills.
• Guides and mentors pharmacy technicians, students, and new pharmacists to help build confidence in skills, knowledge and abilities. Serves as a coordinator for the shift overseeing and leading activities of technicians and other support staff.
• Develops educational materials and provides educational programs for the pharmacy staff and other hospital personnel.

SERVICE ESSENTIAL FUNCTIONS

• Serves as a unit-based pharmacist and exercises good judgment in patient care decisions by providing operational and clinical support which may include, but is not limited to order verification, processing orders/requests and automatic stop orders, providing pharmacy consults, medication histories, patient counseling, proactive drug therapy reviews and monitoring, collaborating with other health care staff for problem resolution for the achievement of patient specific goals.
• Monitors workload fluctuations and work output of pharmacy technician(s), adjusting assignments as appropriate to ensure accurate and timely delivery of medications to patient care areas.
• Conducts proactive drug therapy reviews and monitoring, providing drug information, patient counseling, and management of pharmacist based dosing protocols, collaborating with other health care staff for problem resolution for the achievement of patient-specific goals.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Collaborates with other health care professionals to manage patient’s drug therapy for effectiveness, side effects, adverse drug reactions, toxicities, drug interactions, and incompatibilities following guidelines for formulary management and clinical intervention tools. Documents patient care activities and patient outcomes as impacted by pharmaceutical care and clinical interventions.
• Participates in department quality management activities, i.e. medication use evaluations, adverse drug reactions and medication error reporting, clinical interventions, medication center reviews, and inventory management documentation and reporting.
• Works with other departments and/or committees to improve medication safety and implement best practices in line with ISMP safety guidelines.

FINANCE ESSENTIAL FUNCTIONS

• Manages inventory to minimize waste and expired drugs in the work area as well as uses one’s resources effectively and efficiently.
• Identifies cost savings and/or revenue opportunities for the hospital and shares their ideas with the pharmacy staff and management team. Self-motivated to independently manage time effectively and prioritize tasks for self, pharmacy technicians, and other support staff.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in inter- and intra-departmental activities including in-services, article publication/presentation, preceptorship, and additional training. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Staff Pharmacist.
• Participates in technology assessment, selection, development, planning and implementation of system changes. Identifies and helps to resolve operational and clinical service issues related to technology.
• Identifies new trends in medication therapy and hospital pharmacy management and assists pharmacy management to incorporate them into the workflow.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

This full time position works as a generalist rotating through all areas of the lab (chemistry, hematology, blood bank, coagulation & urinalysis) during the night shift.

At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• One year of work or training experience in a hospital laboratory preferred

LICENSES AND CERTIFICATIONS
Required

• Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP) • CLA – Certified Laboratory Assistant (ASCP) • MLT – Medical Laboratory Technician (AMT)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision
• Strong attention to detail and ability to achieve and maintain accuracy
• Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
• Demonstrates the ability to work independently with little or no direct supervision
• Ability to recognize changes that are critical to patient care

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Teaches students, new employees and others as assigned by Manager.
• Participates in laboratory and organization wide initiatives.

SERVICE ESSENTIAL FUNCTIONS

• Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.
• Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.
• Meets turnaround time expectations as defined by management.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.
• Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.
• Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.

FINANCE ESSENTIAL FUNCTIONS

• Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
• Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
• Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

3 - Night (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

This full time position works Monday-Friday from 2:00pm-10:30pm with occasional weekends at the Houston Methodist Magnolia Emergency Care Center.

At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• One year of work or training experience in a hospital laboratory preferred

LICENSES AND CERTIFICATIONS
Required

• Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP) • CLA – Certified Laboratory Assistant (ASCP) • MLT – Medical Laboratory Technician (AMT)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision
• Strong attention to detail and ability to achieve and maintain accuracy
• Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
• Demonstrates the ability to work independently with little or no direct supervision
• Ability to recognize changes that are critical to patient care

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Teaches students, new employees and others as assigned by Manager.
• Participates in laboratory and organization wide initiatives.

SERVICE ESSENTIAL FUNCTIONS

• Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.
• Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.
• Meets turnaround time expectations as defined by management.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.
• Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.
• Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.

FINANCE ESSENTIAL FUNCTIONS

• Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
• Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
• Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

2 - Evening (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

This PRN, day shift position works as a generalist rotating through all areas of the lab (chemistry, hematology, blood bank, coagulation & urinalysis) during every other weekend plus weekdays as needed from 6:00am-6:30pm.

At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner.



FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• One year of work or training experience in a hospital laboratory preferred
• Prior experience working as a generalist in all areas of the lab (chemistry, hematology, blood bank, coagulation & urinalysis) in a high-volume hospital laboratory setting is highly desired

LICENSES AND CERTIFICATIONS
Required

• Must have one of the following within one year of hire/transfer into this role:
  • MLT – Medical Laboratory Technician (ASCP)
  • CLA – Certified Laboratory Assistant (ASCP)
  • MLT – Medical Laboratory Technician (AMT)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision
• Strong attention to detail and ability to achieve and maintain accuracy
• Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
• Demonstrates the ability to work independently with little or no direct supervision
• Ability to recognize changes that are critical to patient care

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Teaches students, new employees and others as assigned by Manager.
• Participates in laboratory and organization wide initiatives.

SERVICE ESSENTIAL FUNCTIONS

• Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.
• Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.
• Meets turnaround time expectations as defined by management.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.
• Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.
• Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.

FINANCE ESSENTIAL FUNCTIONS

• Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
• Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
• Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement.

SUPPLEMENTAL REQUIREMENTS

• WORK ATTIRE
  • Uniform: No
  • Scrubs: Yes
  • Business professional: Yes
  • Other (department approved): No
• 
  ON-CALL*
  *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* Yes
• 
  TRAVEL**
  **Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.