UCLA Health runs and operates over 280 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology, and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

The Access Administrator serves as the vertical performance integrator for a defined specialty domain (e.g. Primary Care & Pediatrics, Medical Specialties, Surgical Specialties) within the Patient Access Organization. This leader is accountable for unifying operational execution and performance governance to drive high reliability, quality, and accountability across centralized scheduling and access operations. The role directly oversees Operations Supervisors and Access Performance Coaches and ensures alignment between daily execution, strategic access objectives, quality standards, workforce performance expectations, and enterprise stakeholder commitments.This position bridges strategy and frontline performance, ensuring service levels, scheduling accuracy, coaching effectiveness, and workflow adherence are managed as an integrated system, not siloed functions. The Access Administrator serves as the primary owner of access performance, workforce effectiveness, and continuous improvement within their respective domain. This role ensures that operational expectations, training strategies, quality standards, and performance improvement efforts are fully integrated and responsive to the unique needs of each area. 

*4 positions available

Salary range: $98,200-$214,600 annual

• Bachelor's Degree in Healthcare Administration, Business, Organizational Development, Education, or related field or equivalent combination of education and relevant experience required. Master's Degree (MHA, MBA, MPH, or related preferred).
  
• 7 years minimum (required) - Progressive Healthcare Operations Leadership. Progress leadership experience in ambulatory access, centralized scheduling, call center operations, or healthcare operations management. Demonstrated increasing scope of responsibility, including oversight of leaders (not only frontline staff).
  
• 3 years minimum (required) - Direct management of people leaders. Experience directly managing supervisors, managers, or equivalent leadership roles. Demonstrated success developing leaders and holding them accountable for performance outcomes.
  
• 3 years minimum (required) - Performance management and quality governance – experience overseeing quality assurance programs, performance dashboards, and structured accountability frameworks. Experience leading performance improvement initiatives tied to measurable outcomes.
  
• 3 years minimum (required) - Data driven operational leadership – experience interpreting operational KPIs (service level, productivity, quality composite, shrinkage, and workforce metrics). Demonstrated use of data to drive strategic decision-making and corrective action planning.
  
• 3 years minimum (required) - Cross-functional stakeholder engagement – experience collaborating with clinical leaders, IT, revenue cycle, training teams, or executive stakeholders. Demonstrated ability to influence across departments without direct authority.
  
• 2 years minimum (preferred) - Process Improvement/Systems Integration – experience leading workflow redesign, lean/sigma initiatives, or operational transformation efforts. Experience integrating strategy into frontline execution within complex systems.

• R. EEG T. Certification – required for Senior and Principal Tech
• BLS Certification –  required for all Tech position
• CNIM Certification - preferred for Principal Tech

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Northeast Valley/LA region, including:

• Burbank 
• Glendale 
• North Hollywood 
• Monterey Park 
• Monrovia 
• Toluca Lake 
• Pasadena

Salary Range: $31.88 Hourly - $31.88 Hourly 

In this role, you will oversee the business and patient care functions of the assigned UCLA Health Community Clinics. You will supervise the medical front and back office staff and coordinate clinical services and provide daily administrative and operational oversight and physical space management. Supervision is minimal.  Relative guidelines and references are available however; interpretation and original problem solving are required.  Assignments are given in terms of broad organizational goals and objectives.  Goal attainment is reviewed with the Director of assigned practice on a regular basis through formal and informal discussions.

Salary Range: $73,000 - $149,600 annually

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic. 
• Accounting skills to plan, prepare and analyze revenue and expense budgets

About the Role

About the Role

The UM Denial Nurse Reviewer supports high-quality, cost-effective care by applying clinical knowledge, policies, and regulatory guidelines to the review and processing of adverse organization determinations. This role reviews denials for appropriate clinical documentation and criteria, provides clinical guidance on denial cases, and ensures written notifications are accurate, understandable, timely, and compliant with policies and applicable regulatory requirements.

Key Responsibilities:

• Review and process denials for appropriate clinical documentation, clinical criteria/guidelines, benefit policies, and regulatory compliance.
• Apply clinical knowledge and the appropriate clinical review hierarchy when evaluating denial cases and written notifications.
• Collaborate with Denial Coordinators, Prior Authorization teams, Medical Directors, and department leadership to clarify cases and support appropriate denial determinations.
• Monitor denial processing and turnaround times to ensure regulatory standards and guidelines are met.
• Review denial letters for clear, understandable language and compliance with applicable requirements.
• Identify trends in denial types and outcomes and support process improvement initiatives.
• Develop and analyze denial activity and outcome reports to identify opportunities for improvement.

There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out.

The RN II is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via the nursing process and other input from healthcare team members. You must be able to travel another UCLA facility to assist with coverage when needed. In this role you will also be responsible for performing clinical nursing duties that includes but not limited to assisting physicians in performing procedures in endoscopy area, GI lab, administering medications and, monitoring vital signs and medications, and provide health education, procedure instruction/information to patients and families.

As the RN II you will be responsible for the all-around healthcare needs of patients who are under the care management of the faculty members on an as needed basis.  You will also act as liaison between the MDs, the patients (including the family and staff members), schedulers, clinic staff and UCLA and non-UCLA physicians involved with the patients' healthcare.  And you will provide up-to-date patient status reporting to the physicians and nurse supervisor by presenting laboratory or procedural results either in written or verbal form as well as conveying information from patients.  

Salary range: $65.76 - $97.76 hourly. 

The ideal candidate will be a highly motivated self-starter and comfortable in a fast-paced environment. Must be able to effectively communicate, read, write and follow verbal and written instructions in English. This person must be enthusiastic, thrive in a team environment and confident to share their ideas for efficiencies and improvement. The ideal candidate will be detail oriented, comfortable with entering data on handhelds or computers and eager to learn. Must be able to perform basic mathematical calculations. This person should be disciplined, and conscientious enough to adhere to strict deadlines and protocols without continuous monitoring. Must be able to perform heavy manual tasks including pushing/pulling heavy linen carts up to 400 pounds. Must be able to lift/carry and transport supplies weighing up to 50 pounds. Inventory management experience in a hospital or clinic and electronic ordering using a handheld is preferred.

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, and provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the South Bay/Orange County region, including:

• Manhattan Beach 
• Orange 
• Laguna Beach 
• Palos Verdes 
• Redondo Beach 
• Torrance 
• El Segundo 
• Long Beach 
• Huntington Beach 
• Irvine 
• Newport 
• Downey
• Fountain Valley 
• Compton  

Salary Range: $27.74 Hourly - $27.74 Hourly 

 Under the general supervision of the Manager, the Administrative Assistant plays a vital role in ensuring smooth front desk operations and delivering an exceptional patient experience in our multidisciplinary clinic.

 Required:

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Los Angeles region, including:

• Mid City
• Century City 
• Downtown Los Angeles 
• Beverly Hills 
• Westwood 
• Koreatown 
• Huntington Park 
• Pasadena 
• Alhambra 
• Arcadia 
• Whittier 

Salary Range: $31.88 Hourly - $31.88 Hourly 

Required:

• Ability to travel to various UCLA Health locations and being physically present at the job site
• Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.
• Familiarity and knowledge of authorization process and managed care programs
• Knowledge of medical terminology
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

In this position, you will provide administrative and patient care support to assigned clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74-$39.36/ Hourly

 Required:

 Required:

In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: 

• acting as a liaison for the patients and physicians in the practice
• assisting patients in accessing service within the health system
• facilitating communication with referring physicians
• referring patients to appropriate resources
• providing follow-up through telephone and EPIC/Care Connect

Salary Range: $31.88-$45.66

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds

• Ability to creatively integrate competing demands into a productive working environment

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

• Knowledge of specific specialty practice and workflows

• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

We are seeking a detail oriented Data Analyst to support high impact research using large healthcare datasets, including UCLA and VA electronic health records (EHR), Medicare data, and other complex clinical databases. The analyst will play a key role in building and managing research datasets, performing data cleaning, and conducting advanced statistical analyses.

Key Responsibilities:

• Construct, manage, and clean large, complex datasets (UCLA/VA EHR, Medicare, and others).
  
• Collaborate with faculty and research staff on data quality control and database design.
  
• Develop and apply statistical models to support clinical and health services research.
  
• Summarize results in clear graphical and tabular formats for reports, publications, and presentations. 
  
• Partner with research teams to ensure accurate, reproducible, and well documented analyses.
  

This role is ideal for candidates who enjoy transforming raw data into meaningful insights that drive impactful healthcare research.

This is a 5% FTE limited position, which may convert to career. 

Salary: $35.06 - $73.02 hourly 

Required:

• Bachelor's Degree in Statistics / Computer Science / Bioinformatics / Data Specification / Data Science / Computational and/or equivalent combination of education and experience.
• Knowledge of basic and multivariable statistics.
• Experience with a range of statistical modeling (e.g., hierarchical/multilevel modeling, GLM and GEE modeling, two-stage models, survival models).
• Knowledge of research design.
• Competency in statistical software applications (e.g., STATA, R, SAS).
• Experience with database management via SQL to run queries and extract data.
• Ability to conceptualize and construct tables and graphs.
• Working knowledge of statistical terminology.
• Ability to summarize statistical analyses for collaborators.
• Ability to manage and merge large dataset and data tables from different sources to develop analytic datasets as a single file.
• Ability to produce visual tools that highlight the essential information from a project or study.
• Ability to learn new statistical techniques and to adapt existing code to customize statistical analysis  strategies.

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, and provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Northeast Valley/LA region, including:

• Burbank 
• Glendale 
• North Hollywood 
• Monterey Park 
• Monrovia 
• Toluca Lake 
• Pasadena

Salary Range: $27.74 Hourly - $27.74 Hourly 

The Department of Orthopedic Surgery is seeking a part-time Laboratory Assistant II to support research in our laboratory. The laboratory focuses on skeletal muscle dysfunction, musculoskeletal regeneration, fibrosis, cerebral palsy, and related neuromuscular disorders. Key responsibilities include:

In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: 

• acting as a liaison for the patients and physicians in the practice
• assisting patients in accessing service within the health system
• facilitating communication with referring physicians
• referring patients to appropriate resources
• providing follow-up through telephone and EPIC/Care Connect

Salary Range: $31.88-$45.66

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds

• Ability to creatively integrate competing demands into a productive working environment

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

• Knowledge of specific specialty practice and workflows

• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

Required:

• BLS from American Heart Association or American Red Cross
  
• American Registry of Radiologic Technologists (ARRT) certification and California State License in Radiation Therapy (CRT
  
• Skill in working with different types of treatment machines such as MR Scanner, CT Scanner, HDR units and Linear Accelerators and ability to recognize when hazardous conditions may exist.
  
• Ability to work as part of a team, collaborating with colleagues.
  
• Interpersonal skills to interact effectively with patients and their relatives in a high volume, continuous public contact setting.
  
• Ability to deal with the pressures of a critical care area.
  
• Skill in inspecting treatment machines to assure they conform to present standards.
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, machine breakdowns, heavy patient volume and emergency cases.
  
• Ability to lift cerrobend blocks weighing up to 35 pounds.
  
• Knowledge of basic physics as applicable to Radiation Therapy.
  
• Skill in communicating various technical aspects of Radiation Therapy at a level understood by patients.
  
• Knowledge of a variety of treatment techniques to assist physicians in treatment planning to ensure optimum treatment is given to all patients.
  
• Skill in recognizing and reporting any adverse patient therapy reactions.
  
• Skill in reading documents written with medical terminology and ability to read and implement computer-generated physics treatment plans.
  
• Knowledge of basic nursing procedures.
• Working knowledge of University procedures regarding isolation of immuno-suppressed patients.
• Ability to establish and maintain cooperative working relationships with physicians and physicists.

Take on a key clinical leadership role within a world-class, award-winning health system. Take your career in an exciting new direction. You can do all this and more at UCLA Health.

As the Regional Assistant Director for the Central Coast, you will serve as the primary operational partner and deputy to the Director, Operation. You will be responsible for supporting daily clinic operations, staff management, and stepping in during the Director's place in their absence to make critical decisions impacting patient care and clinic performance. The position also leads strategic initiatives and projects while providing financial oversight through budget management, performance monitoring, and identifying cost optimization opportunities across multiple clinic locations. Additionally, the Asst. Director will provide direct oversight of 3+ targeted clinics within the assigned region, to include direct supervision of those respective clinic managers.

Salary Range: $105,700.00 - $234,500.00 annually

The Administrative Nurse I is responsible for assisting with clinical management and administrative coordination of the unit. The position is a combination of clinical (direct care) and administrative responsibilities. Under the direction the Director of Nursing & Operations regarding Education the Administrative Nurse I, is responsible for the consistent implementation and monitoring of organizational policies and standards within the unit. The AN I is responsible for knowledge and application of all personnel policies and requirements of the collective bargaining agreements. The AN I will assist the, AN II in promoting the accomplishment of the goals and objectives of the unit. The AN I will participate in the peer evaluation process and will participate in the interview and hire process for the unit staff when requested. The AN I is responsible for monitoring specialty area operations to identify and report problems associated with staff performance, resource issues, and patient care issues to the AN II.

The AN I will present new treatment modalities and/or information to the nursing staff as directed and will collaborate with ANII and the Director of Nursing & Operations regarding Education, to identify educational needs and learning situations for nursing staff; complete performance evaluations on orienting nursing team members and nursing staff; assist with the interviewing of prospective team members; identify own professional development needs and seek appropriate resources to meet them.

• Graduate of an accredited school of nursing with a BSN or MSN degree required. Current and valid California RN license required. Current BLS from the American Heart Association or American Red Cross required. Official Transcripts and/or original diploma from a registered nursing program must be provided upon hire
• 2 years or greater of RECENT PTU/PACU or ICU or ER experience required
• Previous PTU/PACU charge experience required
• PALS/ACLS required
• Knowledge of principles and practices of patient care
• Develop the principles of sound fiscal management.
• Develop management principles and practices
• Ability to lead, make sound clinical and administrative judgment related to patient care and to personnel administering that care.
• Ability to counsel and teach.
• Competency in speaking English clearly and distinctly using appropriate vocabulary and grammar.
• Ability to establish and maintain cooperative working relationship with staff, patients, and families
• Ability to write concisely and maintain written communication.
• Working knowledge of University, Medical Center and Departmental policies and procedures.
• Ability to support institutional standards and operations system

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Northeast Valley region, including:

• Van Nuys 
• Valencia 
• Woodland Hills 
• North Hollywood 
• Encino 
• Porter Ranch 
• Santa Clarita 

Salary Range: $31.88 Hourly - $31.88 Hourly