Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$18.76 - $29.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

0645-1515

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10021 - 0634 Psych Inpatient

Union:

SHARE Marlborough

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Participates as a member of the mental health team on an inpatient and/or outpatient mental health unit. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.

I. Major Responsibilities:

1.    Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
2.    Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient.  Records behavioral data on appropriate data sheets.
3.    Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient.
4.    Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
5.    Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities.  Handles routine situations and must request assistance from identified resources when more direction is needed.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:

1. Associate degree or at least 2 years’ experience in behavioral health required
2. American Heart Association Basic Life Support or Heart Savor certification required within one month as a condition of employment

3. AVADE required within 30 days of hire.

Preferred:
1.    Bachelor’s Degree preferred
2.    Medical terminology and computer skills preferred

Experience/Skills:
Required:

1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Must have effective interpersonal skills to provide respectful, culturally and age-appropriate communication with patients, staff, visitors and others. 
3.    Must demonstrate effective problem-solving abilities for routine situations.
4.    Must have ability to read, write and communicate in English in a clear and concise manner.

Preferred:

1.    Two years’ experience in a health-related field.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

11210 Atrium Health Behavioral Health: Davidson - Social ServicesFull timeYes40

Monday-Friday daytime hours

Pay Range:

$28.55 - $42.85

Job Summary

Provides behavioral health services to emotionally disturbed and mentally ill patients. Functions as a member of a multidisciplinary team. Assesses, treats, plans, and provides psycho-education, and individual, family, and group therapy.

Essential Functions

• Utilizes resources to meet patient care needs by collaborating with appropriate guardians and community agencies.
• Assesses patients' problems, needs, and level of functioning.
• Writes appropriate treatment plans according to patient diagnosis, age, and clinical presentation.
• Provides various treatment modalities and theoretical applications based on current clinical standards.
• Assists individual, groups, and families through the counseling relationship; evaluates and treats mental disorders and other conditions through the use of a combination of psychotherapeutic techniques and human development principles.
• Establishes and conducts appropriate interventions/treatment. Writes appropriate discharge plans based on individual needs of client and follows through with termination process.
• Provides patient care according to established policies/procedures and professional standards of care.
• Designs, plans, and implements effective patient education.
• Develops, implements, and evaluates patient care according to identified needs and manager clients in crisis.
• Provides accurate and consistent documentation of patient care/response in the medical record.
• Presents cases in clinical team meetings in a clear, concise, and clinically relevant manner.
• Completes all documentation within facility-established timeframes. Coordinates discharge planning and plan of care with next provider.

Physical Requirements
Requires extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records and completing documentation. Repetitive wrist motion and occasional lifting of 10-20 pounds. Requires verbal and written communication in English. Intact sight and hearing with or without assistive devices is required.

Education, Experience and Certifications

Master's Degree in a relevant human services field such as Social Work, Counseling, Psychology, or Marriage and Family Therapy from an accredited school of graduate education required. Must be issued an associate licensure and/or certification from the appropriate governing board in the state in which one works within 6 months of employment. Successful completion of CPI and CPR training required within 90 days of hire. Clinical experience preferred. Case management experience with the Serious and Persistent Mental Illness population and/or experience working with substance abuse preferred. Must have good therapeutic communication skills.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

The role is responsible for providing support and guidance to the Corporate Wellness Clients and the implementation of the Corporate/Comprehensive Wellness Program through effective oversight of the implementation of department policies, initiatives and leadership in a changing work environment. This role is responsible for wellness design development and implementation of multi-level programs for Corporate/Comprehensive Wellness Clients through collaboration with Corporate clients and Ochsner internal departments to adapt programs based on changing work demands and expectations. The role will also be responsible for coordinating schedules to provide coverage across both Executive Health and Corporate Wellness, conduct monthly rounding meetings and provide back-up coverage and support across all areas of operation.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - Bachelor's in Exercise Physiology, Exercise Science, Kinesiology or equivalent health and wellness degree
• Preferred - Master’s in Exercise Physiology, Exercise Science, Kinesiology or equivalent health and wellness degree

Work Experience

• Required - 2 years experience in corporate wellness or health program development and implementation or in healthcare services.

Certifications

• Required - Current Basic Life Support (BLS) certification from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Ability to and experience leading diverse work teams, developing an organizational strategy for program excellence, and engaging partners.
• Professional interpersonal skills and the ability to build relationships and relate to executive management, professionals, and business and community leaders.
• Excellent leadership and self-direction skills, good judgment in handling difficult situations, and good organizational, time management, and conflict resolution skills.
• Ability to travel throughout and between facilities.

Job Duties

• Responsible for program design, development and implementation of Corporate/Comprehensive Wellness programs.
• Responsible for providing support and guidance to Corporate clients.
• Responsible for meeting with each Health Coordinator/Corporate clients as needed to provide guidance in the development of appropriate health initiatives and ongoing management of each Corporate client.
• Review quarterly engagement reports and identify areas of opportunity.
• Re-assess and adjust implementation strategies to meet company client’s expectations.
• Review quarterly summary reports written by the coordinators and provide feedback and guidance.
• Responsible for maintaining Corporate/Comprehensive Wellness clients and providing coordination of those programs to include program design, development and implementation (Number of clients is determined by manager).
• Coordinates program services including biometric screenings, Hello Health at work seminars, corporate challenges, Pathway to Results Weight Management and health coaching programs and any future program services.
• Serve as a liaison between the organization and its business partners including all provider to provide excellent customer service and to foster new business
• Attend onsite client events.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases .

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Performs administrative/clerical duties in support of an assigned nursing area.

Responsibilities:

Performs needed clerical tasks, including copying, faxing, filing, and ordering/obtaining supplies.Greets patients and visitors. Monitors, answers, screens, and routes all telephone calls. Emergency alerts, pages, and overhead announcements as requested.Assists with processing patient admissions, transfers and discharges. Assembles and maintains patient records and charts.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires familiarity with medical terminology. Required Work Experience: No prior work experience required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 40%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 40%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 20%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

35103 Advocate Lutheran General Hospital - Pediatric ICUPart timeYes24

Part-time 0.6 FTE night shift 7p-730am and alternating weekends

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices.
• Performs tasks related to nutritional needs of the patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required. Under direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care and perform bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains a working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Maintains working knowledge of EHR system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.
• Facilitates communications required to support patient care, including the multiple-line telephone, unit/site paging and the hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities. Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment. Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

• None.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communications.
• Excellent organizational skills and ability to set priorities.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail essential.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

SUMMARY:

Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observations and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to ensure a safe, therapeutic environment while upholding patient dignity and adhering to Brown University Health care values.  

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health   employees are expected successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another

Receives report on assigned patient before assuming responsibility of observations.

Conduct continuous or intermittent patient observation as assigned.

Reports changes in patient condition to nursing or clinical staff promptly.

Monitor and document patient behavior, mood, and activity in accordance with established protocols.

Maintain patient focus at all times, free from distractions.

Assists patients with daily activities such as hygiene, meals, and mobility, as needed based upon report and direction received by registered nurse.

Actively engages with assigned patient(s) throughout shift in a compassionate and respectful manner while providing interaction and recreational activities in accordance with training provided.

De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.

Obtains initial certification and annual re-certification in system/facility approved de-escalation and restraint course with no restrictions for those working in behavioral health and emergency departments, BLS, and training in safe patient handling per facility guidelines. Must be able to perform physical aspects of the position which may include lifting, turning, and physical care/movement of patients from a sitting, standing or kneeling position.

Attends staff development, supervision, and staff meetings as assigned.  

Ensure the care area is free of hazards and complies with safety guidelines, and assist with the maintenance of clean and orderly patient care spaces 

Observes patient rights, Maintains confidentiality of patient information,

Maintains patient privacy.

Follows hospital policy and procedures regarding patient and staff safety practices.

Performs other duties as assigned.

EDUCATION:

High School graduate or its equivalent required.

EXPERIENCE:

Previous experience in direct patient care and/or patient observations, or completion of one (1) year of progressive education in a human services-related field (e.g., psychology, nursing, social work, health sciences) is required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Participates in patient care, activities of daily living, and physical management of patients according to training.  

INDEPENDENT ACTION:

Work alongside clinical staff; including nurses, social workers, therapists, and physicians to achieve treatment goals.  

SUPERVISORY RESPONSIBILITY:

None.

Pay Range: 

$21.09-$22.04

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

7p-7a

Work Shift:

Night

Driving Required:

No

Union:

International Brotherhood Teamsters

34901 Advocate Lutheran General Hospital - Psychology: Child/AdolescentPart timeYes24

Two shifts per week from 7am-7:30pm. Rotating weekends and holidays with team.

Pay Range:

$24.10 - $36.15

Major Responsibilities:

• Establishes therapeutic relationships with patients.
  •     1)Observes and listens to individual patients and/or group behavior, identifying the dynamics R/T the patient’s diagnosis.
  •     2)Facilitates therapeutic climate in the milieu by providing structure and limit setting as needed.
  •     3)Fosters therapeutic environment through verbal interactions, role modeling, and goal-directed activities.
• Assists patients needing physical care.
  •     1)Clarifies priorities in patient care with RN.
  •     2)Provides general patient care (hygiene, bathing, vital signs, etc.), as assigned.
  •     3)Collects specimens as assigned.
  •     4)Accompanies patients on off-unit privileges when appropriate.
• Maintenance of a safe environment.
  •     1)Incorporates policies, procedures, and unit-specific guidelines into direct and non-direct care tasks. Performs unit safety rounds per protocol.
  •     2)Assists in maintaining a safe environment that is developmentally and age appropriate for patient.
  •     3)Recognizes changes in the milieu and modifies the physical environment under the direction of the charge RN to promote safety. Assists in managing the milieu and de-escalating patients.
• Documents all pertinent information, accurately and completely.
  •     1)Utilizes proper interviewing techniques during patient admissions; completes all forms according to unit policy.
  •     2)Documents observations, communications, and interventions gathered from interactions with patients, including groups.
• Contributes to the development and implementation of the multidisciplinary plan of care.
  •     1)Serves as a member of the treatment team through active participation in team meetings.
  •     2)Assists in the development of the plan of care and implements interventions.
  •     3)Communicates with other team members to promote optimum patient care.
• Initiates personal growth and professional development.
  •     1)Participates in inservices and continuous education programs as required.
  •     2)Seeks out resources to enable self-learning.
  •     3)Maintains required certification, competencies, and skills.
  •     4)Provides orientation to new employees as assigned.

Education/Experience Required:

• Bachelor’s degree in Behavioral Science.

Knowledge, Skills & Abilities Required:

• Must be able to communicate effectively in the English language.
• CPR certified. Demonstrates required competencies and skills.

Physical Requirements and Working Conditions:

• Ability to lift and transport patients, equipment, and other heavy items (up to 100 lbs.). Ability to work in a fast-paced environment with established time constraints and in difficult situations. May be exposed to body substances and hazardous materials. Ability to work rotating shifts and days of the week, including weekends. Ability to flex hours in order to meet patient care needs. Physical ability to manage aggressive patients.
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

Day Shift

Description:

Saint Joseph Health System is proud to offer Daily Pay.  Work Today, Get Paid Today! 

Why Saint Joseph Health System? 

• At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.  

What we offer: 

• Tuition reimbursement for all full and part-time colleagues effective first day of employment 

• 100% paid tuition for ASN to BSN program (paid directly to learning partner) 

• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) 

• Retirement savings account with employer match 

• Generous paid time off program + 7 paid holidays 

• NO mandatory overtime 

• Employee referral incentive program 

• State of the art equipment, unlimited CEU’s and supportive team approach 

Position Summary:  

• A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

What you will do:  

• Provides basic education regarding chronic health conditions in a way that promotes understanding and self-management by the client.
• Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. Examples include: health coverage via the marketplace, Medicaid, Medicare, social security benefits, food, and housing services.
• Provides in-service education to service providers relative to healthcare customs/beliefs of the target population and works cooperatively with other community agencies to promote culturally appropriate services.
• Maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Individual & Community Advocacy - Serves as a community liaison between target populations and agencies and providers

What you will need:  

• High school diploma or equivalent required

• One to three years of community involvement experience. Meets additional state/local requirements
• Bilingual (Spanish) Preferred

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job performs delegated nursing care responsibilities to adult/geriatric/medical psychiatric patients within the scope of guidelines set forth by the physicians, treatment team, and other clinical staff in accordance with unit/hospital policies and procedures; local, state, federal, and JCAHO standards; and requirements to provide efficient, individualize care.

Education

Required - High school diploma or equivalent.

Work Experience

Required - None.

Certifications

Required - American Heart Association Health Care Provider (BLS).

Complete Crisis Prevention Institute (CPI) requirements within first month of employment.

Preferred - Certification as a Certified Nurse Assistant (CNA).

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Good interpersonal skills.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).

Job Duties

• Provides and ensures physical needs are met for all patients by assisting with activities of daily living (ADL), i.e. oral care, meals, and other duties.
• Conducts and participates in therapeutic milieu activities for patients under the direction and guidelines set by the clinical staff.
• Participates as a team member in implementation of improvement in the quality care standards for the unit.
• Complies with the JCAHO National Patient Safety Goals.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

02010 GCMG Allergy Asthma & Immunology: Kenilworth - Allergy/ImmunologyFull timeYes32

Tuesday-Friday, 0730-1700; occasionally some Mondays.

This position is sign-on bonus eligible. Based on eligibility.

Pay Range:

$24.10 - $36.15

Major Responsibilities:

• Prepares and rooms the patient for exam by obtaining vital signs and documenting/updating pertinent health information (i.e. chief complaint, allergies, medications).
• Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines.
• Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers medications, under physician/provider orders, including: immunizations, antibiotics, pain medications, vitamins, topical agents, and insulin. With limitations, initiates, maintains and discontinues IV therapy; administering selected fluids with pre-mixed medications.
• Provides basic patient education on the performance of tasks, skills, treatment and self-care. Follows through with necessary procedure or test requests, prescription refills, new appointment times and referrals to other facilities or services. Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
• Communicates with physicians and other members of the health care team. Documents and communicates accurate and timely information regarding patient conditions.
• Performs advanced clinical tasks or skills such as removal of sutures and staples, catheterization, audiograms, laboratory procedures (throat/nose culture, drug screen, phlebotomy - butterfly, venous access, heel stick), EKG, spirometry, Holter monitor application, casting, complex wound care, etc., with demonstrated competency and under clinical supervision.
• Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment. Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Completes routine maintenance and quality monitoring of clinic equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Participates in patient centered initiatives, care management, performance and quality improvement activities.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

Education Required:

• Completion of an accredited or approved program in Practical Nursing.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians.
• Excellent organization, prioritization and problem solving skills.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Operates all equipment essential to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job assists with the delivery of patient care under the direction of the registered nurse. Assists in implementing care and physical management of the patient. Collaborates with primary nurse and physician to establish goals for patients. Provides input into the treatment plan by sharing pertinent patient and family observations with other team members. Follows established guidelines in carrying out the patient treatment plan under the supervision of the professional staff which may include one-to-one activity with patients, group activity with patients and participates in group therapy.

Education

Required - Bachelor's degree in psychology or sociology or related field.

Work Experience

Preferred - Prior experience in psychiatry.

 
Certifications

Required - Basic Life Support (BLS) from the American Heart Association.

Crisis Prevention Intervention (CPI).

Knowledge Skills and Abilities (KSAs)

• Working knowledge of medical terminology.
• Ability to file alphabetically and numerically, legible handwriting, spelling/grammar aptitude.
• Strong interpersonal skills and ability to effectively care for debilitated and/or demented patients who require total care.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Ability to work with and maintain confidential information.
• Organizing and prioritizing skills.
• Ability to travel throughout and between facilities.

Job Duties

• Provides care and support services for assigned patients.
• Provides care based on physical, psycho/social, and educational, safety and related criteria, appropriate to the ages of patients served in assigned areas.
• Completes documentation of patient related tasks.
• Maintains required clinical knowledge, technical skills, training and credentials.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work.  (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.  

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Supervises and coordinates the daily operations of a Medicare Member Services call center team. Provides leadership, coaching, and operational oversight to ensure members receive accurate, timely, compliant, and high-quality service. Monitors team performance, call center service levels, quality standards, documentation, and adherence to Centers for Medicare & Medicaid Services (CMS) requirements and organizational policies. Collaborates with internal departments to resolve member concerns, improve processes, and support the successful administration of Medicare Advantage and Dual Eligible Special Needs Plan (D-SNP) products.
Required Schedule: 12:00 p.m. to 8:00 p.m., Saturday through Wednesday. This schedule is subject to change based on departmental and operational needs.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE:

1. High school diploma or equivalent and three (3) years of experience working in a customer service call center environment and four (4) years of experience working in Medicare, Medicare Advantage, CMS, Medicaid, Dual Eligible Special Needs Plans (D-SNP), healthcare compliance, health plan operations, member services, or a related environment

 OR

2. Associate’s degree and two (2) years of experience working in a customer service call center environment and three (3) years of experience working in Medicare, Medicare Advantage, CMS, Medicaid, Dual Eligible Special Needs Plans (D-SNP), healthcare compliance, health plan operations, member services, or a related environment.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in healthcare administration, business administration, management, communications, or a related field.

2. Specialized courses, training, or seminars directly related to Medicare, CMS regulations, managed care, healthcare compliance, call center operations, leadership, or business management.

EXPERIENCE:

1. Two (2) years of experience in healthcare, health insurance, managed care, or Medicare Advantage setting.

2. Two (2) years of experience in a team lead or direct supervisory role overseeing customer service or call center associates.

3. Experience supervising employees in a regulated healthcare, health insurance, Medicare, Medicaid, or managed care environment.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Supervises the daily activities and performance of Medicare Member Services representatives to ensure the delivery of accurate, timely, professional, and member-focused service.

2. Monitors daily call center operations, including call volumes, service levels, average speed of answer, abandonment rates, schedule adherence, quality results, productivity, and other established performance measures.

3. Ensure representatives provide accurate information regarding Medicare Advantage and D-SNP benefits, eligibility, enrollment, claims, authorizations, provider access, pharmacy coverage, grievances, appeals, and other member-related inquiries.

4. Ensures departmental operations and member interactions comply with CMS requirements, Medicare regulations, Medicaid requirements, HIPAA, organizational policies, compliance standards, and applicable state and federal regulations.

5. Monitors calls, customer relationship management records, and other member documentation to ensure accuracy, completeness, professionalism, and compliance with documentation standards.

6. Ensure a new customer relationship management record or appropriate documented interaction is created for each applicable member contact in accordance with departmental procedures.

7. Identifies training and continuing education needs for new and existing employees based on performance results, quality reviews, regulatory updates, operational changes, and individual development needs.

8. Completes annual performance evaluations, introductory and 90-day reviews, regular one-on-one meetings, and other required employee performance assessments.

9. Keeps staff informed of benefit, process, policy, regulatory, system, and operational changes through regular staff meetings, team huddles, individual communication, training sessions, and email correspondence.

10. Provides timely coaching, counseling, recognition, and corrective action to employees in accordance with organizational performance-management and human resources policies.

11. Coaches and leads employees in adhering to CMS guidelines, Medicare requirements, Medicaid requirements, D-SNP requirements, HIPAA regulations, compliance standards, and approved departmental scripts and procedures.

12. Oversee the use of SharePoint and other approved systems to manage team resources and departmental documentation, including updating shared sites, maintaining current policies and procedures, managing access, and ensuring staff can locate required training and reference materials.

13. Coordinates the timely resolution of member issues with internal departments, including Enrollment, Claims, Pharmacy, Provider Relations, Care Management, Appeals and Grievances, Compliance, Quality, Information Technology, and other applicable business areas.

14. Organizes and prioritizes daily operational responsibilities to achieve optimal productivity, accountability, efficiency, service levels, and member satisfaction.

15. Handles escalated member, authorized representative, provider, or internal staff concerns; investigates the circumstances; ensures appropriate documentation; and recommends or facilitates a timely and compliant resolution.

16. Identifies potential complaints, grievances, appeals, coverage concerns, and compliance issues and ensures they are appropriately documented and referred to the department responsible within required timeframes.

17. Works with the Manager or Director to develop, monitor, and achieve departmental goals, performance standards, quarterly objectives, quality-improvement initiatives, and strategic priorities.

18. Maintains confidentiality and protects members’ personal identifiable information and protected health information when interacting with members, authorized representatives, providers, coworkers, and the public.

19. Demonstrates flexibility in meeting departmental and organizational needs related to changes in call volume, staffing, scheduling, business operations, regulatory requirements, system issues, emergencies, and special outreach initiatives.

20. Maintains current knowledge of Medicare Advantage, Original Medicare, Medicaid, D-SNP requirements, Evidence of Coverage provisions, Summary of Benefits, Annual Notice of Change, member rights and responsibilities, and other applicable plan materials.

21. Demonstrates an understanding of healthcare and health plan operations, including eligibility, enrollment, claims, benefits, provider networks, pharmacy coverage, authorizations, billing, grievances, appeals, and reimbursement-related matters.

22. Ensures staff use approved resources, scripts, workflows, and escalation procedures when assisting members and avoids providing information outside the scope of Member Services.

23. Reviews and responds to operational reports, quality findings, call-monitoring results, member feedback, complaints, and compliance concerns to identify trends and implement corrective or preventive actions.

24. Partners with Quality, Training, and Compliance teams, to develop and deliver training, reinforce performance expectations, and address identified knowledge or process gaps.

25. Supports employee onboarding, system access, training, mentoring, and transition to independent call handling.

26. Manage employee schedules, attendance, timekeeping, paid time-off requests, break and lunch adherence, and staffing coverage to support departmental service-level goals.

27. Participate in the recruitment, interviewing, selection, onboarding, and retention of qualified Medicare Member Services representatives.

28. Promotes a professional, collaborative, inclusive, and accountable work environment focused on member experience, regulatory compliance, continuous improvement, and operational excellence.

29. Performs other duties as assigned by the Manager or Director.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit, stand, walk, and use standard office equipment for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.    

SKILLS AND ABILITIES:

1. Strong knowledge of Medicare Advantage, D-SNP, Medicaid, CMS requirements, and health plan operations.

2. Demonstrated ability to lead, coach, motivate, and develop employees in a fast-paced customer service environment.

3. Ability to monitor and interpret call center performance metrics, quality results, productivity measures, and service-level data to identify trends and opportunities for improvement.

4. Strong decision-making, problem-solving, critical-thinking, and analytical skills, with the ability to assess complex situations and determine appropriate actions.

5. Excellent verbal and written communication skills, including the ability to communicate complex healthcare, Medicare, and regulatory information clearly and professionally.

Additional Job Description:

Supervisor of Medicare Advantage Call Center

- Full-time

- weekend rotation required

Scheduled Weekly Hours:

40

Shift:

Varied (United States of America)

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

PHH Peak Health Holdings

Cost Center:

2911 PHH Member Services

Job Description:

The Behavioral Health Education Specialist II provides direct patient care by developing rapport with patients, facilitating patient/caregiver safety, gathering critical data to inform the treatment team in the development of the treatment and education plan of care, and leading the implementation of interventions and curriculum as recommended by the multi-disciplinary treatment team. This role is furthered by providing individual, trauma informed, supportive contacts to patients that focus on validating negative feelings, offering strategies for coping, building self-esteem, development of skills, and initial assessment of immediate risk to self and others. The Behavioral Health Education Specialist II shows competency of IEP implementation, curriculum creation and implementation, and the ability to lead the learning environment independently.

Essential Functions

• Leads a safe, consistent, and supportive learning environment by collaborating and effectively communicating with the multidisciplinary treatment team and providing culturally sensitive care in accordance with the care/treatment plan.
• Independently initiates and assists the Special Education Teacher with planning, instruction, and facilitation in all areas of educational programming. Will facilitate social emotional learning within the classroom and assist the Special Education Teacher in academic instruction.
• Confidently facilitates various group content including educational activities, goal setting, relaxation, skill building, and psycho educational activities as dictated by skill level.
• Demonstrates an expert level of skill in utilizing Trust Based Relational Intervention (TBRI) and Therapeutic Crisis Intervention (TCI) to proactively teach and manage client’s emotions and behaviors. Effectively works with physically and verbally aggressive patients by using appropriate interventions. Able to maintain calm demeanor while engaging with patients actively exhibiting negative or maladaptive behaviors, taking initiative to improve patient care.
• Expertly recognizes critical situations and drives collaboration between the multidisciplinary team to create new interventions and supports. Implements and adjusts plans with the team as needed.
• Confidently responds to patient crises through effective use of crisis response interventions up to and including physical restraint which adheres to behavioral health policy standards regarding the use of physical restraint.
• Performs and accurately documents patient care interventions, observations, and group/educational interactions in Epic through critical reports, medical reports, physical management reports, daily home logs, and tracking of treatment plan goals daily. Mentors peer mental health workers on documentation and intervention.
• Will be required to float to other classrooms or departments (within scope and qualifications) based on business need. Satisfy all Intermountain Health requirements and perform other duties as assigned.

Skills

• Child Development
• Developmentally Relevant Care
• Special Education
• Early Childhood Education
• Behavioral Health
• Customer Service
• Interpersonal Communication
• Trauma Informed Care
• Patient Care
• Documentation
• Classroom Management

Minimum Qualifications

• Bachelor’s degree in social work, psychology, sociology, family studies, or related field (education is verified)
• Ability to obtain Colorado Department of Education substitute license within 6 months of hire
• Skills pass of Special Education Training on IEP reading and implementation provided by the Special Education Supervisor
• Demonstrated experience in the practice of de-escalating negative behaviors and creating safe environments
• Demonstrated experience in Behavioral Health, Special Education, Early Childhood Education
• Demonstrated strong verbal and written communication skills to be used in critical and time sensitive daily documentation
• Proficiency in computer applications
• Positive driving motor vehicle (DMV) record, proof of current automobile insurance coverage, and a copy of a valid and current Colorado driver's license
• Basic Life Support and First Aid within 90 days of employment

Preferred Qualifications

• Bi-lingual in Spanish

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
• Ability to regularly lift and / or move up to 50 pounds. Employee must be physically able to use crisis prevention / intervention techniques including: physical management of a child, running to prevent a runaway incident. While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms; climb or balance; stoop, kneel, crouch, run or crawl.

Location:

Mount St Vincent Home

Work City:

Denver

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$25.39 - $40.00

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

SUMMARY:

Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observations and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to ensure a safe, therapeutic environment while upholding patient dignity and adhering to Brown University Health care values.  

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health   employees are expected successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another

Receives report on assigned patient before assuming responsibility of observations.

Conduct continuous or intermittent patient observation as assigned.

Reports changes in patient condition to nursing or clinical staff promptly.

Monitor and document patient behavior, mood, and activity in accordance with established protocols.

Maintain patient focus at all times, free from distractions.

Assists patients with daily activities such as hygiene, meals, and mobility, as needed based upon report and direction received by registered nurse.

Actively engages with assigned patient(s) throughout shift in a compassionate and respectful manner while providing interaction and recreational activities in accordance with training provided.

De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.

Obtains initial certification and annual re-certification in system/facility approved de-escalation and restraint course with no restrictions for those working in behavioral health and emergency departments, BLS, and training in safe patient handling per facility guidelines. Must be able to perform physical aspects of the position which may include lifting, turning, and physical care/movement of patients from a sitting, standing or kneeling position.

Attends staff development, supervision, and staff meetings as assigned.  

Ensure the care area is free of hazards and complies with safety guidelines, and assist with the maintenance of clean and orderly patient care spaces 

Observes patient rights, Maintains confidentiality of patient information,

Maintains patient privacy.

Follows hospital policy and procedures regarding patient and staff safety practices.

Performs other duties as assigned.

EDUCATION:

High School graduate or its equivalent required.

EXPERIENCE:

Previous experience in direct patient care and/or patient observations, or completion of one (1) year of progressive education in a human services-related field (e.g., psychology, nursing, social work, health sciences) is required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Participates in patient care, activities of daily living, and physical management of patients according to training.  

INDEPENDENT ACTION:

Work alongside clinical staff; including nurses, social workers, therapists, and physicians to achieve treatment goals.  

SUPERVISORY RESPONSIBILITY:

None.

Pay Range: 

$21.09-$22.04

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

1900-0730: every other weekend/holiday

Work Shift:

Night

Driving Required:

No

Union:

International Brotherhood Teamsters

Employment Type:

Full time

Shift:

Day Shift

Description:

RN or LPN – Rensselaer Health Center- Full Time
If you are looking for an RN II position in an Internal Medicine Office, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position will be located at 53 Columbia St Rensselaer

Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Monday – Friday

What you will do:
The Registered Professional Nurse has the responsibility and accountability to utilize the nursing process to diagnose and treat human responses to actual or potential problems of individuals or groups. The Registered Professional Nurse works within and contributes to an environment where the St. Peter's Healthcare Services mission is actualized, patient outcomes are achieved, and professional practice is realized.

Responsibilities:
Brings patient to exam room, takes appropriate vital signs and documents in electronic medical record.
Review and update medication list to ensure accurate and complete list in electronic medical record (EMR) available for provider review and submission.
Complete referrals and tracks patients' compliance.
Review prescriptions electronically and send prescriptions to providers for review and submission.
Obtains patient consent for procedures as directed by provider.
Performs pre-visit planning and reviews quality metrics.
Retrieves telephonic clinical information from patients who call into the office.
Monitors task list and completes tasks assigned by provider in a timely manner based on urgency.
Educates patients regarding medication, testing procedures and home care techniques.
Ensure proper labeling, handling and documentation for patient specimens.
Follow up with patient regarding test results based on advice given by provider.
Maintains a clean and safe work environment including disinfecting patient care areas and equipment.
In conjunction with other nursing colleagues, maintains the medical supply cabinet and drug cabinet.
Uses the electronic medical record to communicate effectively.
Performs quality assurance duties as assigned.
Provides a clinical visit summary (Patient Plan) to patient as requested including educational materials.
Participates in daily Patient Care huddles as appropriate.
Works cooperatively with all colleagues to ensure quality patient care at all times.
Performs other duties as assigned.

What you will need:
Associates or Bachelor’s degree in Nursing preferred
HS Diploma/equivalent required
Current unencumbered NYS RN license
Basic Life Support certification
6 months previous RN experience
Must be able to lift 20 lbs.

Pay Range: $36.00 - $47.52

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job performs delegated nursing care responsibilities to adult/geriatric/medical psychiatric patients within the scope of guidelines set forth by the physicians, treatment team, and other clinical staff in accordance with unit/hospital policies and procedures; local, state, federal, and JCAHO standards; and requirements to provide efficient, individualize care.

Education

Required - High school diploma or equivalent.

Work Experience

Required - None.

Certifications

Required - American Heart Association Health Care Provider (BLS).

Complete Crisis Prevention Institute (CPI) requirements within first month of employment.

Preferred - Certification as a Certified Nurse Assistant (CNA).

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Good interpersonal skills.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).

Job Duties

• Provides and ensures physical needs are met for all patients by assisting with activities of daily living (ADL), i.e. oral care, meals, and other duties.
• Conducts and participates in therapeutic milieu activities for patients under the direction and guidelines set by the clinical staff.
• Participates as a team member in implementation of improvement in the quality care standards for the unit.
• Complies with the JCAHO National Patient Safety Goals.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Senior Digital Product Manager is responsible for the design, features, operations, and outcomes of the digital products that support patient and staff experiences. Develops the vision and strategy to create a highly engaging digital experience leveraging a variety of technology platforms. Works to develop product feature roadmap, develop and deliver operational metrics, and continually captures consumer and patient feedback to drive the product backlog. Works in partnership with information systems, consumer experience, marketing, and clinical teams to enhance digital capabilities in the delivery of health care.

Job Description

Minimum Qualifications

Education:  Bachelor's degree in business, marketing, engineering, computer science, or related field preferred.

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Three (3) years of experience in digital product or technology development experience
• Five (5) or more years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts.
• Advanced experience in understanding and translating business/clinical processes into consumable steps delivered through digital means in a way that is intuitive for the end consumer 
• Strong understanding of human centered design fundamentals and focus on customer centricity and demonstrated understanding of application to product improvement
• Strong understanding of both the digital channel and application landscape, capabilities of the technology within a channel and how experience/context is managed across the channels
• Strong demonstrated ability to deliver results while working through others in a highly matrixed organization and motivate a team culture that is respectful and supports the values of excellence and integrity
• Act with an intellectual curiosity to obtain insights from data and search for solutions to the problems being explored as well as new ones to be discovered
• Understand math and statistical concepts to provide analysis to formulate meaningful decisions.
• Exceptional time management skills and attention to detail
• Excellent written and verbal communication skills, specifically with an ability to communicate effectively across multiple management levels
• Create a positive work environment that fosters successful team performance 
• Strong customer service, interpersonal and relationship-building skills

Principal Accountabilities

• Serves as consistent thought leader for all digital products in addition to own principal product accountabilities
• Collaboratively define digitally enabled Memorial Hermann experiences for consumers and patients, leveraging multiple channels in a way that is engaging and intuitive experiences for our omni-channel strategy
• Is directly accountable for the development of  features and capabilities across platforms based on consumer/patient needs derived from industry and local research, coupled with known best practices in the management of health, leveraging agile delivery methods
• Discover, evaluate, and incubate partnerships (internal & external), next generation technologies and customer/patient services by continuously searching and testing new concepts
• Collaborate with care delivery and service line leadership to identify new concepts and features to enhance the digital channel experience and drive customer/ patient engagement towards Everyday Well
• Defines a multi-year strategy for their product portfolio, representing it to governance, steering committees and executive updates.  Influences future use and strategy through executive influence and planning with various teams across the organization.
• Develop a robust set of operational KPIs (consumer and business based) to track consumer/ patient digital activity, platform leverage, and engagement
• Provide leadership in the refinement and fulfillment of the health system’s digital health strategy to develop a vision, go-to-market and execution roadmap to support the aggressive growth of the health system’s digital platform, ensuring the system remains vibrant in today’s changing healthcare marketplace
•  Applies expertise in emerging digital trends and technologies to shape solutions across mobility, content management, and the user experience in alignment with organizational goals. Works as part of a matrixed team partnering with information services, customer experience, and marketing to determine investment needs, projects and priorities
• Effectively communicates the vision and strategic plan for change to internal and external stakeholders
• Plans, oversees and ensures completion of approved projects through internal and external resources
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
• Actively seeks and demonstrates individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned

Job Description:

The Behavioral Health Education Specialist provides direct patient care by developing rapport with patients, facilitating patient/caregiver safety, gathering critical data to inform the treatment team in the development of the treatment and education plan of care, and implementing interventions as recommended by the multi-disciplinary treatment team. This role is furthered by providing individual, supportive contacts to patients that focus on validating negative feelings, offering strategies for coping, building self-esteem, development of skills, and initial assessment of immediate risk to self and others.

Essential Functions

• Maintains a safe, consistent, and supportive environment by collaborating and effectively communicating with the multidisciplinary treatment team and providing culturally sensitive care in accordance with the care/treatment plan.
• Assists with planning, instruction, and facilitation in all areas of educational programming. Will facilitate classroom programming in the absence of the primary teacher.
• Assists Educational Mental Health Specialist and Special Education teacher in creating and implementing various group content including educational activities, goal setting, relaxation, skill building, and psycho-educational activities as dictated by skill level.
• Can comfortably and effectively work with physically and verbally aggressive patients. Able to maintain calm demeanor while engaging with patients actively exhibiting negative or maladaptive behaviors. Utilizes Therapeutic Crisis Intervention (TCI) techniques to reduce client’s stress and maintain safety.
• Anticipates and diffuses patient behaviors that have the likelihood to lead to unsafe behaviors. Responds calmly and safely to escalating behaviors, asks for assistance as needed, and responds with a team-based approach.
• Determines when the use of higher-level interventions is needed and can safely and appropriately initiate physical restraints per TCI guidelines. Mentors new Mental Health Workers on the use of crisis interventions.
• Performs and accurately documents patient care interventions, observations, and group/educational interactions in the Electronic Medical Record.
• Will be required to float to other classrooms or departments (within scope and qualifications) based on business need. Satisfy all Intermountain Health requirements and perform other duties as assigned.

Skills

• Child Development
• Developmentally Relevant Care
• Special Education
• Early Childhood Education
• Behavioral Health
• Customer Service
• Interpersonal Communication
• Trauma Informed Care
• Patient Care
• Cultural Communication
• Classroom Management

Minimum Qualifications

• Bachelor’s degree in social work, psychology, sociology, family studies, or a related field (education verified) OR four years of experience in a related field
• Demonstrated experience in the practice of de-escalating negative behaviors and creating safe environments.
• Demonstrated strong verbal and written communication skills
• Proficiency in computer applications
• Positive driving motor vehicle (DMV) record, proof of current automobile insurance coverage, and a copy of a valid driver's license
• Basic Life Support and First Aid within 90 days of employment

Preferred Qualifications

• Bachelor’s degree in a related field (education verified) AND four years of experience in a related field
• Ability to obtain Colorado Department of Education substitute license within 6 months of hire
• Bi-lingual in Spanish

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
• Ability to regularly lift and / or move up to 50 pounds. Employee must be physically able to use crisis prevention / intervention techniques including: physical management of a child, running to prevent a runaway incident. While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms; climb or balance; stoop, kneel, crouch, run or crawl.

Location:

Mount St Vincent Home

Work City:

Denver

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$22.98 - $35.00

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Provides nursing support to the physician and provides direct nursing care to patients in an inpatient setting.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Licensed Practical Nurse license issued by the state in which services will be provided or current multi-state Licensed Practical Nurse license  through the enhanced Nurse Licensure Compact (eNLC).
2. Obtain certification in Basic Life Support within 30 days of hire date.
3. State criminal background check and Federal (if applicable), as required for regulated areas.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. One (1) year clinical experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides direct patient care, as outlined in the patient’s plan of care and/or as directed by the overseeing role , to promote comfort and/or return to functional health for the patient. Consults with the Registered Nurse or Respiratory Therapist to seek guidance in delivery of nursing care, as necessary.
2. Performs designated therapeutic procedures to assigned patients as needed.
3. Accurately observes, records and reports to the overseeing role, all patient concerns, symptoms, reactions and progress in a timely manner.
4. Assists physicians and the overseeing role with examinations and procedures, as assigned.
5. Contributes to the nursing assessment by collecting, reporting and recording objective and subjective data.
6. Observes the condition or change in condition of the patient, records signs and symptoms of deviation from normal health status and reports findings to the overseeing role.
7. Participates in the development of the patient’s plan of care by providing data, contributing to the identification of priorities and assisting in the identification of measures to maintain comfort and support human functions and responses.
8. Assists in assigned patient and family education and rehabilitation by reviewing patient needs with the overseeing role and following the teaching plan.
9. Documents nursing interventions and responses to care, communicating to appropriate members of the health care team.
10. Accurately and safely administers intramuscular, subcutaneous, IV, oral, nebulization and/or MDI delivered medications as assigned.
11. Obtains instruction and supervision as necessary from the overseeing role when implementing nursing technique or practices.

For facilities with specialty accreditation requirements:

1. Completion of annual required education related to specialty accreditation as defined by accreditation standards.  Training may be completed through CBLs, trainings, In-services, and competency validation.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work:Work requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking; carrying of patients, materials and equipment weighing 40+lbs.This is performed on a daily basis.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Protracted or irregular hours.
2. Exposure to biohazards, communicable diseases, and possible toxins, such as radiological and chemical.
3. Working with or near the deceased.
4. Working with hands in waters.
5. Electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.
2. Excellent written and oral communication skills.
3. Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently.
4. Ability to function as a team member in respect to organization, communication, and task prioritization. Must also be able to work weekends, holidays and all shifts.

Additional Job Description:

Scheduled Weekly Hours:

36

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

PCH Princeton Community Hospital

Cost Center:

301 PCH Neuro Adult Psych Unit CRH

Address:

1333 Southview DriveBluefieldWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Bay

Position Overview:

Successful candidate will have experience with Electronic Medical Records.

Maintains the electronic health record by analyzing medical records for completeness. Determines deficiencies and notifies providers to complete records. Ensures accurate and timely filing and chart order of medical records as well as maintenance and retrieval of medical records and reports. Creates and routes chart folders for new patients, collects all current discharges and old charts from various departments. May work with Physicians regarding incomplete charts. Adheres to all standards regarding patient confidentiality; rules of conduct as outlined in policy; and departmental rules, policies and procedures.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)
  

SKILLS AND KNOWLEDGE:

• Knowledge of Medical terminology, chart analysis, medical record tracking, abstracting.
• Verbal communication and telephone skills.
• Ability to deal effectively with detailed confidential information.
• Knowledge of Windows and Microsoft Office applications experience.
• Ability to read and comprehend complex instructions, correspondence and medical record documentation.
• Development of good working relationships with physicians, clinical ancillary departments, department coworkers, and other health care professionals.
• Knowledge of Electronic Health Records system applications.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Temporary Employee (Fixed Term)

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $27.50 to $38.50 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

36704 Atrium Health Behavioral Health: Charlotte - Behavioral Health I/P: Social Work Child & AdolescentFull timeYes36

This is a full time 36 hour a week position that works every other weekend and weekday shifts during the day.

Pay Range:

$33.05 - $49.60

Essential Functions

• Develops, implements and evaluates patient care according to identified needs.
• Manages clients in crisis utilizing appropriate therapeutic skills and assessment techniques.
• Writes appropriate treatment plans according to patient diagnosis, age and clinical presentation. Writes appropriate discharge plans based on individual needs of client and follows through with termination process.
• Collaborates with appropriate guardians and community agencies to insure effective service delivery.
• Completes patient care assignments with attention to detail and accuracy. Provides accurate and consistent documentation of patient care/response in the medical record. Completes accurate and timely billing information.
• Designs, plans, implements effective patient education.
• Maintains open lines of communication, collaborates with healthcare team for patient outcome.

Physical Requirements
Works in patient care areas including hospital units, emergency room, individual offices and conference areas with exposure to potentially combative and hostile patients. Work requires frequent moving from one area to another, answering pages, and coordinating and communicating with other staff persons in various disciplines and agencies.

Education, Experience and Certifications

Master's degree in a relevant human services field such as Social Work, Counseling, Psychology, or Marriage and Family Therapy from an accredited school of graduate education required. Full licensure in applicable state required. 2 years clinical experience required. CPI and CPR training required for psychotherapist working in inpatient psychiatric setting.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Bay

Position Overview:

**$10,000 sign-on bonus available to external candidates - in accordance with Sutter Health policy + excellent benefits!**

Under the supervision of the Clinical Manager, the Primary Care Clinician (PCC) is an experienced physical therapist who is responsible for the overall case management of home health patients including the provision of direct care with a designated visit productivity standard. This position plans, organizes, and directs all patient care services for patients in the assigned caseload in accordance with current standards and regulations, ensuring the optimal degree of quality care is maintained. Responsible for coordinating the interdisciplinary team to implement the established plan of patient care and ensuring effective management of visit utilization and control of expenses. May assist in agency wide orientation, competency evaluations and consultation to clinical staff related to specific expertise as requested by Clinical Manager.
The Primary Care Clinician reports directly to the Clinical Manager as do the other members of the interdisciplinary team. The Primary Care Clinician may give functional guidance to Team RNs, LVNs, PTAs, OTs, COTAs, SLPs, MSWs, RDs and HHAs.

Job Description:

EDUCATION

• Bachelor's: Healthcare or related PT program
• Master's: Physical Therapy

CERTIFICATION & LICENSURE

• PT-Physical Therapist
• BLS-Basic Life Support Healthcare Provider
• DL-Valid Drivers License Class C or B

EXPERIENCE

• 1 One year of professional experience in an acute or similar setting required.
• 1 One year of experience in a home health and/or hospice position preferred.
• 5 Direct patient care experience within the past five years required.

SKILLS AND KNOWLEDGE

• Thorough understanding of home care and/or hospice services, Title XXII, Medicare Conditions of Participation,home health and/or hospice accreditation requirements, QI outcomes/benchmarking, infection control
• Good understanding of reimbursement patterns for Medicare and other payors;
• Good working understanding of budget and other financial reports.
• Clinical competency that meets and exceeds testing levels on a regular basis.
• Self-starter with a high degree of initiative, motivation, flexibility, energy and creativity. 
• Ability to form harmonious working relationships with internal and external customers. 
• Demonstrated leadership and negotiation skills and the ability to manage resources for patient care in a cost effective manner. 
• Excellent collaborative and problem solving skills with customers and management. 
• Ability to exercise independent sound judgment in planning and providing patient care. 
• Demonstrated ability in physical, psychosocial, and environmental assessment skills and in implementing plan of treatment. Excellent organizational skills. 
• With appropriate training, demonstrates an ability to competently work with the computerized documentation tools and systems of the organization.
• Access to a reliable automobile.
• Must be able to meet company productivity standards as indicated by organization and manager. 
• Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, think critically to both effectively plan and organize department operations consistent with Sutter Care at Home’s strategic and operating objectives and to effectively solve unique problems as they arise or identify when to consult supervisor. 
• Must be able to deal with challenging work environment with time demands and occasional conflicting priorities. 
• Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.  Is responsible for maintaining all required licensure and certifications. 
• At orientation and annually thereafter, must be able to meet Sutter Care at Home core competencies for position and area of specialty, as appropriate. 

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday, Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $64.42 to $86.55 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

01220 GCMG Ardsley Internal Medicine: Concord - Internal MedicineFull timeYes40

Monday - Friday day shift

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.  
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).  
• Assists provider with or performs procedures as ordered.   
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.   
• Administers medications and vaccines safely following the rights of medication administration.  
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.   
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.  
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.   
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked. 
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Minimum Job Requirements 

Education

Greater Charlotte: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

IL/WI Divisions: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Wake Forest: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

Floyd & Navicent: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Certification / License

Greater Charlotte: 

• Current American Heart Association (AHA) BLS certification required 

• Successful completion of Atrium Health’s competency assessment 

IL/WI Divisions: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 

Wake Forest: 

• Current American Heart Association (AHA) BLS certification required  

• American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) 

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas 

• Successful completion of Atrium Health’s competency assessment 

Floyd & Navicent: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 

Experience

• No Experience Required

Knowledge / Skills / Abilities 

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.  
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.   
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.  
• Demonstrates customer service skills that support a positive patient experience. 

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case- by -case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. 
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed. 
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Bay

Position Overview:

The Primary Care Clinician reports directly to the Clinical Manager as do the other members of the interdisciplinary team. The Primary Care Clinician may give functional guidance to Team RNs, LVNs, PTAs, OTs, COTAs, SLPs, MSWs, RDs and HHAs.

Job Description:

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• Other: RN graduate from an accredited curriculum.
• Bachelor's: Nursing or health related field preferred

CERTIFICATION & LICENSURE

• RN-Registered Nurse of California
• DL-Valid Drivers License
• AUTO-Automobile Insurance
• BLS-Basic Life Support Healthcare Provider

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 1 One year of professional experience in an acute or similar setting required.
• 1 One year of experience in a home health and/or hospice position preferred.
• 5 Direct patient care experience within the past five years required.

SKILLS AND KNOWLEDGE

• Thorough understanding of home care and/or hospice services, Title XXII, Medicare Conditions of Participation, CHAP home health and/or hospice accreditation requirements, QI outcomes/benchmarking, infection control; good understanding of reimbursement patterns for Medicare and other payors; good working understanding of budget and other financial reports.
• Clinical competency that meets and exceeds testing levels on a regular basis.
• Self-starter with a high degree of initiative, motivation, flexibility, energy and creativity.
• Ability to form harmonious working relationships with internal and external customers.
• Demonstrated leadership and negotiation skills and the ability to manage resources for patient care in a cost effective manner.
• Excellent collaborative and problem solving skills with customers and management.
• Ability to exercise independent sound judgment in planning and providing patient care.
• Demonstrated ability in physical, psychosocial, and environmental assessment skills and in implementing plan of treatment.
• Excellent organizational skills.
• With appropriate training, demonstrates an ability to competently work with the computerized documentation tools and systems of the organization.
• Access to a reliable automobile.
• Must be able to meet company productivity standards as indicated by organization and manager.
• Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, think critically to both effectively plan and organize department operations consistent with Sutter Care at Home’s strategic and operating objectives and to effectively solve unique problems as they arise or identify when to consult supervisor.
• Must be able to deal with challenging work environment with time demands and occasional conflicting priorities.
• Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.
• Is responsible for maintaining all required licensure and certifications.
• At orientation and annually thereafter, must be able to meet Sutter VNA & Hospice core competencies for position and area of specialty, as appropriate.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday, Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $73.11 to $98.24 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.0, Shift: Variable, Schedule: TBD. 4 Shifts/Month as Per CBA Guidelines.

Position Summary

The Mental Health Technician is an incredible opportunity to expand your role in health care through functioning as part of a collaborative, interdisciplinary treatment team. This role is responsible for providing a safe, supportive, and therapeutic environment for psychiatric patients while assisting with the provision of basic patient care and recovery needs.

Responsibilities:

• You will support the unit through excellent patient customer service and clinic management assistance
• You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• You will assist with maintaining a safe and hazard free environment by observing and documenting patient behavior, conducting patient room searches, reporting unsafe conditions and applying appropriate emotional and physical support
• You will provide and document interventions in a variety of modalities individually matched to the needs of each patient

Requirements

• Bachelor’s Degree in Social Work, Counseling, Psychology, or any other human services field preferred and/or in lieu of education, will take 1 year of experience.
• Must obtain a Nursing Assistant Registered or CNA prior to start date
• If assigned to Navos Hospital, BLS certification is required prior to starting. Other campuses require CPR certification prior to starting on the floor and can be obtained onsite, if not already in hand.
• If assigned to Navos Hospital, First Aid training is required prior to starting.
• If assigned to Navos Hospital, Food Handler's Card is required within first two weeks of hire date
• Washington StateCounselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees can work while in pending status. Grace periods will be adjusted in accordance with DOH requirements.
• Due to current processing delays at the Department of Health (approximately four [4] months), the credential is not required to be obtained within ninety (90) days, provided that the application was submitted in a timely and complete manner. The credential must be obtained upon issuance by the Department of Health. Individuals can practice under their NAR and complete NAR duties while waiting for active AACR, with proof of submission to DOH.

About Navos Behavioral Health

Navos, part of MultiCare’s Behavioral Health Network, offers comprehensive behavioral health care for people of all ages. Specializing in mental health and substance use disorder treatment, Navos provides inpatient psychiatric care, residential treatment and community-based programs. Known for its innovation and compassionate approach, Navos is a leader in helping individuals recover and reclaim their lives.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $27.67 - $41.55 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.