SUMMARY:

Under general supervision of a Phlebotomy Supervisor or Pathology Manager and according to established policies and procedures, assists supervisor with scheduling, training and assigning phlebotomists and other activities of phlebotomy program. Provides input into development or revision of policies and procedures and assures implementation. Prepares and maintains records and statistics of program activities. Assists in the supervision of Phlebotomist and clerical staff. Regularly performs duties of phlebotomists.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Following established policies and procedures, prepares staffing schedules for Phlebotomist for supervisor 's approval. Adjusts schedule as necessary and arranges for adequate coverage.
• Prepares daily assignment for Phlebotomist and clerical staff.
• May make rounds on clinical unit to assure all samples were obtained and to troubleshoot problems such as locating missing samples; draws blood samples missed or those Phlebotomist had difficulty obtaining.
• Following established procedures, trains new Phlebotomist and Medical Technologist students in venipuncture and finger stick techniques. Determines when training is completed and arranges for final review with supervisor.
• Regularly assists with phlebotomy of patients.
• Participates in the interviewing and selection of Phlebotomist and provides input into performance appraisals.
• Provides input into development or revision of policies and procedures for phlebotomy programs and assures implementation and adherence to established policies and procedures.
• Maintains and records a variety of records and statistics such as payroll, work load and program activities, training reports and the like.
  Performs related clerical activities such as, sorts and files records, receiving patient into clinic/treatment area and as necessary interviews patient to obtain insurance, biographical and medical information to complete registration records.
• Provides patient with forms (e.g. hospital or regulatory required forms) for tests, gives instructions regarding any special preparation necessary prior to test or appointment, and coordinates, confirms and delivers patient 's final reports to the appropriate physician office and/or requesting clinic.
• May contact patient to return and repeat tests. May contact outside agencies/physician 's office to obtain additional patient information to complete patient records.
• Regularly performs duties of Phlebotomist.
• Performs other duties to assist supervisor as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Phlebotomy certificate through National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a Phlebotomy certificate program to include formal internship demonstrating 100 successful venipunctures.
• In lieu of internship, 6 months of phlebotomy experience may be considered.
• In lieu of phlebotomy certification, 5 plus years direct phlebotomy experience may be considered.
• Minimum 5 years of phlebotomy experience required.
• Ability to perform venipuncture techniques and capillary puncture on adults, children and infants.
• Interpersonal skills to obtain and provide information to patients and to explain procedures effectively in order to allay fears and anxiety.
• Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
• Clerical skills to prepare and maintain records and reports, including keyboard skills to enterccess information.
• Familiarity with blood collector equipment, anticoagulants, special precautions and interference.
• Ability to distinguish chromatic colors.
• A Phlebotomy certificate required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Works with in-patient care environment with considerable walking between units and where some physical effort may be required to deal with patients who are uncooperative.
• Some exposure to odors when handling specimens.
• Exposure to communicable diseases while administering to patients, however chance of injury is minimized by the adherence to established infection control procedures.
• Manual dexterity to perform venipuntures.

SUPERVISORY RESPONSIBILITY: None.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required:

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: 10 hour shifts, daytime, Schedule: Monday through Thursday.

Candidates must pass a background check with the Lakewood Police department to be offered this position.

Candidates also have to have a valid driver's license in Washington state.

Position Summary

The Crisis Care Coordinator is responsible for providing follow up services for individuals seen in crisis and helping coordinate referrals and warm hand offs to appropriate services in the community to help stabilize and/or mitigate future crisis The incumbent provides direct assistance in gaining access to services; coordinates care within and across systems; ensures linkage to appropriate services; conducts assessment of the eligible recipient to determine service needs; evaluates and completes a risk assessment; collaborates with law enforcement and other first responders to educate; works closely with all member of the crisis team and co-responders to help divert individuals from incarceration or unnecessary visits to the emergency department.

Requirements:

• Bachelor’s degree in social sciences, mental health or related field required; Master’s degree preferred
• Washington State Counselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, OR a Mental Health Counselor Assoc (LMHCA) credentialed with Washington State may be substituted for the AAC
• Current Washington state driver’s license
• Minimum two (2) years of experience preferred
• Proof of a safe driving record (which meets established MultiCare Standards) obtained by a motor vehicle report from the appropriate state
• Must be approved, have clearance, and pass additional background checks from correctional facilities and jails that make referrals to crisis team and agree to annual background checks

About Greater Lakes Mental Health

Greater Lakes Mental Health is part of MultiCare’s Behavioral Health Network, serving more than 10,000 individuals across Pierce County each year. Providing mental health and substance use disorder treatment for adults, children and families with Medicaid coverage, Greater Lakes operates six convenient locations, including a 16-bed inpatient facility for voluntary and involuntary care. With experienced teams and robust training, caregivers help deliver recovery-oriented, trauma-informed care.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $30.40 - $43.75 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

SUMMARY:

Under the general supervision of the Senior Dietitian, Clinical Dietitian and /or Lead Dietetic Technician, performs duties such as but not limited to maintaining and updating data in the CBORD computerized nutrition system, including patients’ food selections, printing and reviewing tray tickets and reports. Also calculates calorie counts, plans meals to specified goals and communicates special diet orders and nutrition plans with Dietitians, Dietetic Technicians, , food service staff, and families as needed. Communicates and coordinates menu changes among multiple groups to ensure patients’ safety.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

1. Carries out functions in a compassionate and sensitive manner regarding needs of pediatric patients admitted for psychiatric diagnoses and/or autism and developmental disabilities.

2. Works independently while maintaining a high level of communication with Clinical Dietitian(s), Dietetic Technicians, nursing, interdisciplinary team members and the food service operations team.

3. Accurately enters and updates patient data in CBORD such as meal selections/orders/ preferences/ special requests for food.

4. Collects patient intake information and calculates calorie counts for dietetic technicians to record in the patients’ medical records .Assists patients with combination and difficult diet orders and allergies with finding menu selections.

5. Checks meal trays for accuracy on assigned units. Rounds on patients at meal time to obtain patient satisfaction information and supplement preferences.

6. Communicates effectively, timely and courteously with patients, staff, and the production team when obtaining meal choices to enter into CBORD.

7. Communicates patients’ needs with the clinical nutrition and food production team to ensure patients’ safety, following Clinical and Food and Nutrition policies.

8. Reviews LifeChart records of patients to obtain information about admission dates, discharges, food allergies and diet orders to ensure that data is interfaced to CBORD.

9. Problem-solves technical problems as needed.

10. Develops and updates menus/meal plans for special diets and corrects menus for nutritional balance.

11. Prints menus, tray tickets, reports, calorie count worksheets and updates menu selections throughout the shift.

12. Monitors patients’ intake for nutritional adequacy as appropriate; relays information to Dietetic Technician and/or Clinical Dietitian.

13. Assists with nutrition related in-services to departmental and hospital staff. Guides and educates interns, and other staff as assigned.

14. Completes other duties as assigned by Clinical Dietitians, Dietetic Technicians and/or Foodservice Management Team.

MINIMUM QUALIFICATIONS:

• Strong background in computers and/or food service.
• Basic knowledge of the nutritional values of food and food groups through attending an ASCEND recognized nutrition program or comparative experience. Strong interpersonal communication and customer service skills.
• Oral and written communication skills necessary to communicate effectively with patients, families and hospital personnel in communicating nutrition care plans, etc.
• Demonstrate knowledge, skills and compassion necessary to provide care to pediatric patients with the consideration of psychiatric diagnoses, developmental disabilities, and cultural patterns in each step of the care process.
• Basic computer skills with ability to utilize CBORD, LifeChart and other software databases, Microsoft Word, Excel, Outlook, iRounds.

EXPERIENCE:

• One-year experience in food service is preferred. Experience with pediatric and/or psychiatric patients is highly desirable.
• Minimal exposure to communicable diseases when in contact with patients. Must be constantly aware that some patients may exhibit physical behaviors.
• Provides functional guidance to junior staff as required.

Pay Range:

$18.00-$27.13

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

Mon-Sun 5:30a-7p, variable

Work Shift:

Variable

Daily Hours:

8 hours

Driving Required:

No

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

2. Obtain certification in Basic Life Support within 30 days of hire date.

EXPERIENCE:

1. One (1) year of registered nursing experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelors of Science in Nursing Degree (BSN).

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Modifies patient’s plan of care based on data collection and patient’s individual needs.

2. Uses Evidence-Based Practice (EBP) to provide patient care.

3. Delegates according to scope of practice.

4. Verifies the plan of care with interprofessional colleagues, patient, and caregiver(s).

5. Provides education based on learning needs and involvement of family.

6. Promotes effective communication among interprofessional team members & healthcare consumers.

7. Influences policy to promote safe patient care.

8. Utilizes appropriate resources in providing care, especially in sensitive situations.

9. Incorporates processes to enhance the organizational plan of growth and influence.

10. Participates in developing strategies to promote healthy communities and practice environments.

11. Recognizes strategies to improve nursing quality.

12. Provides critical review and/or evaluation of policies, procedures, and guidelines to improve quality of healthcare.

13. Demonstrates understanding of importance of data collection and utilization.

14. Disseminates educational findings, experiences, and ideas with peers.

15. Engages in activities related to nurse sensitive indicators to enhance quality of care.

16. Participates in continuing professional development.

17. Identifies ethical situations and seeks assistance of appropriate colleagues.

18. Identifies ways to maintain and improve ethical environment of the work setting conducive to safe, quality health care.

19. Adheres to the moral and legal rights of patients.

20. Engages in opportunities for work/life balance.

For facilities with specialty accreditation requirements:

1. Completion of annual required education related to specialty accreditation as defined by accreditation standards.  Training may be completed through CBLs, trainings, In-services, and competency validation.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.

2. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

3. Visual acuity must be within normal range.

4. Hearing within normal range is required (i.e. to assess breath sounds, bowel sounds, apical pulse, monitors, etc.)

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working protracted or irregular hours.

2. Working around biohazards.

3. Working around infectious diseases.

4. Working with or near the deceased.

5. Working with hands in water.

6. Working with electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Possesses the interpersonal skills to positively and effectively communicate, negotiate, and resolve conflict.

2. Uses competent clinical practice and critical thinking skills to efficiently deliver patient care with all health care providers while maximizing efficient use of resources.

3. Ability to be flexible in response to changes in work volume, staff and scheduling changes.

4. Ability to work successfully under highly stressful conditions and capable of adapting to varying workloads and work assignments on a constant basis.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Employment Type:

Shift:

Description:

Referral Coordinator

Remarkable Between Patient Care!

Trinity Health IHA Medical Group is seeking a customer-focused Referral Coordinator to serve as a key connection between patients and their healthcare team. In this role, you'll provide exceptional service by handling all aspects of the referral process, including authorizations and follow-up. 

What You'll Do:

• Contact insurance companies and obtains authorization for specific plans.
• Educate patients and staff with pertinent referral and insurance information.
• Obtains urgent authorizations same day and next day.
• Schedule, confirm, and coordinate patient appointments.
• Answer questions, route calls appropriately, and relay messages to clinical staff.
• Verify patient registration and insurance information.
• Support referrals, authorizations, and patient outreach activities.
• Maintain accurate documentation and patient records.
• Test tracks the referrals until fulfilled by the patient.

General Requirements:

• EDUCATION:  High School Diploma
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE:   Minimum 2 years’ experience with insurance referrals, prior authorization or other relevant medical office experience. 

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for professional growth and career advancement.
• Supportive, collaborative team environment.
• Meaningful work helping patients navigate their healthcare journey.
• A mission-driven organization dedicated to serving communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

Job Title:   Security Officer

Employment Type: Full Time, 40 hours per week

Shift: Day Shift, weekends, 7:00 AM- 4:00 PM
Location: St. Mary Medical Center

Position Purpose

• The Security Officer is responsible for the security of hospital employees, patients/families, visitors, and property. 

As a Security Officer you will:

• Serve our customers and provide high quality service with care and courtesy.
• Treat customers/patients in a respectful manner.
• Report all accidents or incidents promptly.
• Correct and/or report any potential safety hazard you see. 
• Take ownership for a safe, comfortable and clean environment
• Makes appropriate safety and security rounds.
• Maintains watch on the employee parking lot.
• Opens/locks buildings, as appropriate.
• Use/extinguish premises light & turn in a list of defective lights, as appropriate.
• Conduct/assist with missing person reports.
• Provide escort services to visitors.
• Maintain smooth control of traffic.
• Assist motorists involved in vehicle breakdowns.
• Maintains safety practices in the area of his/her assignment.
• Has oversight of the SOC (Security Operations Center) Handles Duties associated with the Operation of Metal Detector and Wanding.

​Minimum Qualifications:

• High school diploma or GED
• Valid driver's license with a good driving record
• 1-2 years customer service-related experience in a hospital setting
• Prior Hospital Security Officer experience preferred
• Fingerprints and background check during the hiring process

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.  
• Work/Life balance with flexible schedules.  
• Free onsite parking.  
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.   
• Referral Rewards Program 

St. Mary Medical Center is a beautiful 53-acre state-of-the-art facility comprised of more than 700 physicians, nearly 3,000 colleagues, and 1,100 volunteers committed to providing quality care delivered with compassion and respect.  St. Mary attracts top doctors, introduces cutting-edge technologies and implements advanced procedures to meet the healthcare needs of the people it serves, including the nearly 630,000 residents of Bucks County.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Essential Functions:

• Welcomes patients and visitors by greeting warmly and answering or referring inquiries

• Utilizes Centricity Business Practice Management System, registers patients according to standard procedures

• Ensures availability of treatment information by filing and retrieving patient records

• Schedules appointments for patients

• Scans and files administrative and medical information in patient’s medical record

• Makes appointment reminder calls to patients with upcoming appointments

• Maintains forms and office supplies required for call center activities

• Participates in staff and educational meetings

• Maintains operations by following policies and procedures; reporting needed changes

• Contributes to team effort to assure excellent patient care and service

Other Functions:

• Responds to customer’s needs in a way that demonstrates the care, courtesy and respect they deserve. Provides our customers with prompt service

• Listens attentively to customers in order to fully understand their needs

• The messages to customers and team members should be delivered with courtesy, clarity and care. We communicate pertinent clinical/work status information to employer and other team members as assigned 

• Interacts effectively and in a supportive manner with persons of all backgrounds

• Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times

• Provides efficient and professional telephone services

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Primary City/State:

Department Name:

Work Shift:

Job Category:

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. 

As a Senior Cook you will prepare fresh hot foods for production and retail services.  You may also assist in preparing and serving hot foods for patients, retail dining and other special events.  Prior healthcare experience is a plus as well as high volume short order cook experience in a very fast paced environment. You will partner with the teams responsibilities with dishwashing, food prep, unboxing foods and supplies, pulling new inventory, restocking shelves while providing premier customer service. 

Shift Varied:

• Varied scheduled, start time 4:30am-1:00pm. 6am-2:30pm
  
  

Weekends and holidays are required in this role.

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. 

POSITION SUMMARY
This position plans daily food production for assigned areas and produces all food items based on information obtained from production sheets, café menus, catering requests, and any other approved source.

CORE FUNCTIONS
1. Prepares all food items according to standardized recipes. Adjusts recipe quantities for correct yields. Notifies supervisor of any problems relating to production.

2. Plans food production timing and quantities in accordance with the daily orders, menu tally sheets and production assignments. In the event of shortage, determines menu substitutions for regular and café menus. Consults with diet tech or dietician for menu substitution needs for special diets.

3. Minimizes food waste with appropriate planning and tracking. Records food shortages and excess quantities in accordance with department procedure.

4. Checks and logs food and equipment temperatures and reports any problems to the supervisor. Reads thermometers and follows safety requirements.

5. Maintains par levels of food and supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks freshness dates.

6. Keeps assigned work areas clean and in an orderly manner. Reports all needed equipment repair.

7. May receive and check in deliveries from vendors and in menu planning. May also oversee production quality when needed.

8. Works under general supervision. Provides leadership and knowledge in cooking and food preparation skills to other members of the kitchen staff. Has primarily inter-department responsibility. May deal with external customers in café or catering work assignments.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

This position requires the knowledge and abilities in institutional food production normally acquired with two or more years of similar work experience in production cooking, plus a solid understanding of cooking principles, menu substitutions and modified recipes for all commonly prescribed diets. Must have skills and demonstrated abilities in hot food production and the use of all required commercial kitchen equipment. Must be able to learn and follow established policies and procedures, read and understand written and verbal instruction, communicate effectively, perform math calculations regarding recipe weights and amounts plus calculate amounts of food for necessary production. Must be able to learn food handling regulations and pass certification tests as required. Must be able to perform tasks within limited time frames and follow production and cleaning schedules plus use chemicals safely.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

The Senior Director, Application Services provides strategic leadership, operational oversight, and service accountability for the Division of Philanthropy’s application services portfolio within Philanthropy Information Services. Reporting to the Vice President for Philanthropy Information Services, this position is responsible for the planning, delivery, support, governance, and continuous improvement of core fundraising and business applications, including all CRM-related services, online giving, Blackbaud Luminate, TeamRaiser and event fundraising platforms, application training, reporting enablement, constituent and prospect data solutions, and other systems that support Dana-Farber Cancer Institute and Jimmy Fund fundraising priorities. The Sr Director serves as a senior partner to Philanthropy Leadership Team colleagues and divisional management across Major Gifts, Gift Processing, Annual Giving, Marketing, Planned Giving, Jimmy Fund, Events, Research, Analytics, and Operations, translating business priorities into sustainable technology solutions, disciplined project execution, effective change management, and high-quality customer service. This role also partners closely with the Sr Director for Technical Services to ensure application priorities are aligned with integration, infrastructure, security, disaster recovery, hardware, server, and enterprise technology requirements.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Lead the Application Services function for Philanthropy Information Services, providing strategic and operational leadership for CRM, online giving, Blackbaud Luminate, fundraising events platforms, reporting enablement, constituent data processes, application training, and user support that advance philanthropy priorities across Dana-Farber Cancer Institute and the Jimmy Fund.
• Partner with Philanthropy Leadership Team colleagues and divisional stakeholders across Major Gifts, Gift Processing, Annual Giving, Marketing, Planned Giving, Jimmy Fund, Events, Research, Analytics, and Operations to understand business needs, prioritize work, shape requirements, and ensure application solutions support fundraising, stewardship, engagement, operational efficiency, and data quality goals.
• Oversee IS application projects from discovery through implementation and adoption, including roadmap planning, project intake, feasibility assessment, requirements definition, vendor coordination, testing, training, launch readiness, communications, stabilization, and post-implementation improvement.
• Evaluate and advance new technology solutions that support donor engagement and revenue growth, including online giving enhancements, participant and event fundraising tools, email and digital engagement capabilities, CRM improvements, volunteer and constituent data solutions, and other applications that improve staff productivity and donor experience.
• Provide governance and quality oversight for application services by establishing priorities, service expectations, documentation standards, testing practices, data quality controls, release planning, user readiness, and continuous improvement processes for critical fundraising and business applications.
• Collaborate closely with the AVP for Technical Services and central IS partners to align application priorities with integrations, infrastructure, servers, hardware, disaster recovery, security, data movement, and enterprise technology standards while maintaining clear accountability between application and technical service functions.
• Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

Knowledge, Skills and Abilities

• Strategic data management and application services leadership, including the ability to set direction for complex fundraising applications, align technology roadmaps to divisional priorities, balance operational support with innovation, and lead teams through competing priorities in a high-volume philanthropy environment.
• Strong understanding of philanthropy business processes and fundraising technology, including CRM, donor and constituent data, online giving, TeamRaiser/event fundraising, email engagement, gift processing, prospect management, reporting, segmentation, application training, and user support.
• Excellent project, portfolio, and change management skills, including intake management, prioritization, business case development, requirements facilitation, vendor coordination, testing and training oversight, risk management, release planning, communication planning, and adoption measurement.
• Exceptional communication and relationship management skills, including the ability to build trust with senior leaders, translate technical topics for non-technical audiences, facilitate decision-making, manage expectations, negotiate priorities, and communicate complex application issues clearly and diplomatically.
• Collaborative, service-oriented leadership style, including the ability to develop staff, manage through influence, support a culture of accountability and continuous improvement, work effectively with technical partners, and model sound judgment, discretion, and professionalism in support of Dana-Farber’s mission.

Minimum Job Qualifications

• Bachelor's degree in Information Systems, Business Administration, Project Management, Nonprofit Management, Healthcare Administration, Data/Information Science, Digital Strategy, Marketing Technology, or related field required. Master's degree in Business Administration, Information Systems, Nonprofit Management, Healthcare Administration, Digital Transformation, Data/Information Science, or related field preferred.
• 10 years of progressively responsible experience leading information systems, enterprise applications, fundraising technology, CRM, digital giving, business analysis, or application services functions in a complex organization, including significant experience managing cross-functional technology projects, stakeholder engagement, vendor relationships, application roadmaps, budgets, governance, and operational support required.

• Experience should include leadership of teams or workstreams that support mission-critical business applications and executive-level communication with senior business partners required.
• Experience supporting philanthropy, fundraising, donor engagement, nonprofit advancement, healthcare, academic medicine, or other complex mission-driven environments strongly preferred.
• Hands-on or leadership experience with CRM platforms, Blackbaud Luminate Online, TeamRaiser, online giving, email marketing, event fundraising systems, reporting, data quality, constituent/donor data, application training, and business process improvement preferred.

• Experience evaluating new products, managing vendors and consultants, leading change management, supporting application governance, and partnering with technical teams responsible for integrations, infrastructure, security, hardware, and server operations preferred.

License/Certification/Registration Required:

• None required.
• PMP, PgMP, PMI-ACP, Certified ScrumMaster, ITIL, Salesforce Administrator, Blackbaud/Luminate-related training or certification, business analysis, change management, or nonprofit technology certification preferred.

Supervisory Responsibilities:

Patient Contact:

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$233,500.00 - $248,600.00

Employment Type:

Shift:

Description:

Neonatal Intensive Care Unit

East Tower, 4th Floor

This dedicated unit consists of 62 beds in 44 private patient rooms and is located in the East Tower.  Credentialed as a Level III NICU, practicing highly technical, state-of-the-art care for high-risk premature babies and full-term newborns in need of specialized care.  Nurses work with neonatologists, cardiologists, surgeons and other medical specialties as a team approach to care and provide the best care for infants.

Job Summary / Purpose

Provides individualized, high-quality nursing care to patients of all ages.  Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge.  Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment.  Works rotating shifts, weekends, and holidays as scheduled.

Essential Key Job Responsibilities

Assesses, plans, and implements nursing care while ensuring patient comfort. Practices safe patient handling techniques. Continues to evaluate assigned patients and provides ongoing treatment. Anticipates, identifies, and responds to educational and emotional needs of patients and families. Guides and directs healthcare personnel (i.e. Patient Care Technicians) in caring for patients. Maintains knowledge of equipment setup, maintenance, and use (i.e. IV pumps, monitoring equipment, and drainage devices). Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety. Initiates emergency support measures (i.e. cardiopulmonary resuscitation, protecting patient from injury). Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene).

Minimum Qualifications

• Possession of a current or compact state licensure as a registered nurse issued/defined by the State of Iowa

• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.
• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

SUMMARY: The Registered Nurse is accountable for the management of patient care during a designated timeframe. The responsibilities include coordination and evaluation of care, teaching and delegation of patient activities to the other health care team members via therapeutic use of self, the nursing process, and the environment.

REQUIRED EDUCATION / LICENSURE

• Requires current Michigan Nursing License
• Graduation from accredited nursing program
• BSN degree preferred or must agree in writing to obtain a BSN within five years

EXPERIENCE

• Previous Pre-Op/PACU experience
• Critical Care experience strongly preferred

ABOUT TRINITY HEALTH OAKLAND HOSPITAL

Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record.

Essential Functions:

• Obtain medical history, triage patients, record vitals.
• Reconcile medication list in EHR
• Responds timely and appropriately to tasks.
• Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine.
• Reports any abnormal results to physician immediately (i.e. labs, etc.)
• Schedule tests and procedures per physician orders. 
• Maintains clean exam rooms.
• Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times.
•  Adheres to organizational policy and procedure.
• Other duties as assigned

Other Functions:

• Maintain compliance with all company policies, procedures and standards of conduct.
• Comply with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of specific assisting tasks related to family & geriatric medical practice.
• Knowledge of information that must be conveyed to patients and families.
• Skill in performing medical assistance task appropriately.
• Skill intact and diplomacy in interpersonal interactions.
•  Skill in understanding patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring dealing with others.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability: 

• Ability to critically think through complex patient situations, process improvements, evidence-based practice.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Additional Job Description:

Education:

• High school diploma or general equivalency diploma (GED)
• Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required.
• Medical Assisting Degree, preferred.

Experience:

• Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred.
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience.

Licensure:

• No license required

Certification:

• CCMA certification
• BLS certification

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

Video: Sutter Health: Getting Better Never Stops

Learn about THE POWER OF ONE and what it means here at Sutter Health. 

EDUCATION:

• Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE:

• RN-Registered Nurse of California Upon Hire

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 5 years of recent relevant experience in critical care/Emergency Department; Transfer Center, or Nurse Supervisor

SKILLS AND KNOWLEDGE:

• Knowledge of principles and practices of patient care with the ability to understand medical diagnoses and treatment information.
• Knowledge of InterQual or related admissions criteria to assess for medical necessity.
• Knowledge of applicable legislative and regulatory guidelines (e.g., Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Emergency Medical Treatment and Active Labor Act (EMTALA)) pertaining to healthcare practices.
• Familiarity and understanding of managed care terminology.
• Ability to recognize an emergency or high priority situation, and take appropriate and immediate action.
• Ability to define issues, collect data, establish facts and draw valid conclusions.
• Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders to problem solve and achieve desired results/outcome.
• Displays a customer service focus in all decisions and actions.
• Ability to communicate through verbal and written means with tact and diplomacy, and to present information to a variety of audiences.
• Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Demonstrates initiative in providing feedback/input to improve workflow/processes.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential and sensitive information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Employment Type:

Shift:

Description:

UMMARY
Under general supervision and according to established policies and procedures, operates a computerized cash register 
to record Department items sold. Reconciles cash and register documentation at the end of the day. Performs other 
department duties as assigned. Demonstrates excellent customer services skills.
QUALIFICATIONS
Education
Minimum: High School diploma or GED
Credentials/Licensure
Minimum: N/A
Related Experience
Minimum: Three to six months of previous related experience. 
Other Knowledge, Skills and Abilities
• Strong interpersonal skills are necessary to effectively greet, interact and communicate with customers, patients and Health System employees.
• Ability to read and write. Ability to understand instructions and communicate with customers.
• Ability to perform non-complex arithmetic and calculations including receiving cash and providing change for customers.
• Ability to concentrate and pay close attention to detail to ensure accuracy.
• Ability to perform and prioritize multiple tasks while coping with frequent interruptions.
• Ability to stand for up to 80% of work time.
• Presents and operates in a professional manner which commands respect, reflects a high level of competency, and encourages collegiality.
Computer Competency
Familiarity with standard desktop and Windows based computer system, including email, e-learning, intranet, and 
computer navigation. Ability to use other software required to perform essential functions.
Physical/Mental 
Ability to lift up to 35 pounds without assistance. When lifting greater than 35 pounds, colleagues are required to use 
assistive devices.
 

ESSENTIAL FUNCTIONS
• Greets customers, patients and colleagues with courtesy. Demonstrates excellent customer services skills to 
provide a remarkable customer experience.
• Organizes the cashier area to receive customers by procuring currency bags and filling cash register and credit card 
machines with tape and ink as needed.
• Accurately operates a computerized cash register to compute charges and assigns appropriate cost exceptions (e.g., 
employee/customer discount). Identifies items and matches to the appropriate department key. Receives cash, 
checks, credit cards, etc. and processes as appropriate. 
• Assumes accountability for cash, etc. at the end of each shift by verifying register tapes, posting necessary 
adjustments. Assists with balancing cash drawers. Complies with Health System and Department policies, 
procedures, practices and regulations when handling currency, checks, charges, etc.
• Ensures cash drawer has the appropriate level of cash available and obtains additional change as necessary.
• Maintains food product inventory including ordering from approved vendors, monitoring inventory levels to 
maximize turnover and minimize spoilage and waste. Maintains adequate inventory controls in the sales area.
• Attends meetings as required.
• Trains new staff to perform pharmacy clerk responsibilities.
• Participates in the annual inventory process and other inventories as needed.
• Appropriately utilizes downtime to assist Department operations. 
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to 
identify problems, offer solutions, and participate in their resolution. 
• Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to 
Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriate private 
places. 
• Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and 
Values of Trinity Health.
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and 
that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience

Required - None.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills.

• Good organizational and time management skills and ability to be self-directed.

• Ability to demonstrate good judgement. 

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Job Description:

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

$1,000 Sign-On Bonusfor Full-Time Security Officers!

Apply today and start your career with Intermountain Health while taking advantage of this limited-time sign-on bonus opportunity.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

• Law Enforcement
• Parking
• Public Safety
• Lockout Tagout
• Fire Drills
• Key Control
• Exterior Design
• Patient Transportation

• Communication
• Situational Awareness
• Decision Making

Minimum Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Good Samaritan Hospital

Work City:

Lafayette

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.45 - $27.04

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

The internship will take place May 31, 2027-August 6, 2027. Interns will be scheduled to work up to 40 hours per week, Mon-Fri business hours. This is an on-site role.

Pay Range:

Job Description

The IT Internship provides practical work experiences to college students assigned to Human Resource Information Systems (HRIS) and Information Technology (IT). The intern will learn/observe basic IT functions such as: IT configuration, implementation, support and maintenance of applications and solutions to meet the operational and technical needs of the organization. IT professionals serve as a liaison between clinical operations, internal information technology, system users and vendors, and ensure effective systems operations by monitoring applications and providing user support. The department will further develop specific job standards and guidelines for the internship role.

Major Responsibilities:

o    IT intern may research unusual bugs or issues the company encounters.

o    IT interns must support the IT team in the maintenance of hardware, software and other systems.

o    IT intern assists more experienced analysts in identifying and facilitating practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.

o    IT intern must troubleshoot issues with equipment like printers, computers and servers.

o    Intern run software updates backups when requested.

o    Intern may research hosting options and report pricing and system options to supervisors.

o    IT interns may participate in the development of new desktops, servers or applications.

o    IT intern assists with the call tracking system, recording interactions with customers while consistently meeting established Service Desk Key Performance Indicators (KPI).

o    IT intern helps provide initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications.

o    IT intern helps review and analyze effectiveness and efficiency of existing systems and assists in developing strategies for improving or leveraging current systems. Reviews data integrity, audit reports and perform data analysis to support data requirements and initiatives.

o    IT intern assists more experienced analysts in identifying and facilitating practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• o    Enrolled as Incoming Junior, or Senior at an accredited college or university

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Current enrollment with junior or senior status at a regional accredited college or university. Interns are expected to be in the process of obtaining an undergraduate degree
• Grade point average of at least 2.5.
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Physical Requirements and Working Conditions:

• Each department will develop mental/physical requirements from the job standards and guidelines.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Various

Pay Range:

Major Responsibilities:

• Provides advanced life support (ALS) emergency medical care in accordance with established Emergency Medical Services (EMS) protocols, medical direction, and applicable federal, state, and organizational regulations. 
• Performs comprehensive patient assessments, including airway, breathing, circulation, neurological status, and vital signs, and initiates appropriate interventions within scope of practice. 
• Administers medications, performs advanced airway management, cardiac monitoring, defibrillation, and other ALS procedures as authorized by protocol and medical control. 
• Ensures safe patient handling, movement, and transport, utilizing proper body mechanics, equipment, and infection prevention practices. 
• Operates emergency vehicles in a safe, courteous, and compliant manner, adhering to organizational driving policies and applicable traffic laws during emergency and non-emergency responses. 
• Completes accurate, timely, and legible clinical documentation, including patient care reports, treatment records, charge capture, and non-transport documentation, in accordance with departmental and regulatory standards. 
• Communicates effectively with patients, family members, healthcare providers, public safety partners, and receiving facilities to ensure continuity of care and appropriate handoff. 
• Maintains readiness of vehicles, equipment, and supplies, reporting deficiencies and ensuring compliance with inspection, maintenance, and restocking requirements. 
• Demonstrates professional conduct and teamwork, serving as a clinical resource to Emergency Medical Services personnel and supporting a culture of safety, respect, and accountability. 
• Participates in required training, continuing education, quality improvement activities, and competency validation to maintain clinical proficiency and regulatory compliance. 
• Performs other related duties as assigned, consistent with the scope and level of the position. 

Licensure, Registration, and/or Certification Required:

• Current, active, and unencumbered Georgia Paramedic License issued by the Georgia Office of Emergency Medical Services and Trauma required and must be maintained without lapse. 
• Current Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications required and must be maintained without lapse. 
• Valid Georgia Driver’s License required, with a driving record that meets organizational motor vehicle and hospital driving policy requirements. 
• Must meet organizational requirements for criminal background screening, licensure verification, and ongoing eligibility to practice. 

Education Required:

• Prerequisite education requirements are validated by the Georgia Office of Emergency Medical Services and Trauma as part of the Paramedic licensure process. 

Experience Required:

• Minimum of one (1) year of experience functioning in a Paramedic role or equivalent advanced life support environment required. 
• Any variation or exception to this experience requirement must be reviewed and approved by the Director of Emergency Medical Services or the Human Resources Business Partner (HRBP) with purview over the service line. 

Knowledge, Skills & Abilities Required:

• Knowledge of advanced life support protocols, emergency medical procedures, and pre-hospital patient care standards. 
• Ability to perform rapid and accurate patient assessment, clinical decision-making, and intervention in high-acuity, time-sensitive environments. 
• Demonstrated skill in advanced airway management, medication administration, cardiac monitoring, and defibrillation within scope of practice. 
• Ability to exercise sound judgment, initiative, and independent action within the framework of established protocols and medical direction. 
• Strong verbal and written communication skills, including the ability to effectively communicate with patients, families, physicians, public safety partners, and healthcare team members. 
• Ability to maintain accuracy, professionalism, and composure under stress, including during emergency response and critical incidents. 
• Knowledge of and ability to maintain confidentiality and comply with applicable privacy and information security standards. 

Physical Requirements and Working Conditions:

• Ability to perform the essential physical functions of the role, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA). 
• Ability to use visual acuity (near and distance) and auditory communication to assess patients, operate equipment, and communicate effectively in person and via telephone or radio. 
• Ability to communicate verbally in English in order to exchange information with patients, team members, medical control, and public safety partners. 
• Ability to safely lift, carry, push, and pull patients, equipment, and supplies, including weights of up to approximately 50–80 pounds, and to assist with patient transfers using proper body mechanics and assistive devices. 
• Ability to perform repetitive movements, including bending, stooping, squatting, kneeling, climbing, reaching (forward and overhead), and transitioning rapidly between positions. 
• Ability to maintain functional range of motion of the cervical, thoracic, and lumbar spine and upper and lower extremities sufficient to perform job duties. 
• Ability to work in high-stress, fast-paced, and unpredictable environments, including exposure to emergency situations, trauma, and emotionally challenging circumstances. 
• Ability to tolerate environmental conditions such as noise, adverse weather, temperature extremes, confined spaces, and exposure to odors, chemicals, and bodily fluids while utilizing appropriate personal protective equipment. 
• Ability to remain calm, focused, and effective while managing multiple tasks and priorities simultaneously. 
• If assigned to a role classified under applicable physical performance or occupational health standards, ability to meet job-related medical or fitness-for-duty requirements, as required by organizational policy. 

Preferred Job Requirements

Preferred Certification/License/Registration

• Pediatric Advanced Life Support (PALS) certification. 
• Prehospital Trauma Life Support (PHTLS) or International Trauma Life Support (ITLS) certification. 
• NREMT-Paramedic certification is preferred but not required, as Georgia Paramedic licensure serves as the controlling credential for practice. 

Preferred Education

• Completion of additional nursing coursework beyond foundational requirements.

Preferred Experience

• Experience in high-volume 9-1-1 response, hospital-based Emergency Medical Services operations, or service delivery within a Level I Trauma Center environment. 
• Experience working in integrated, interdisciplinary health system environments, including collaboration with emergency departments, trauma teams, nursing, physicians, and ancillary services. 

Preferred Knowledge/Skills/Abilities

• Demonstrated ability to function effectively in high-acuity emergency situations with minimal supervision. 
• Ability to support team-based care, mentorship, and informal clinical guidance. 
• Familiarity with electronic patient care reporting (ePCR) systems preferred. 
• Commitment to continuous learning and quality improvement. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.                                                                                                                                

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current Licensed Practical Nurse (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV Therapy Credentials.

Knowledge Skills and Abilities (KSAs)

• Good time management and organizational skills and ability to be self directed.

• Ability to demonstrate good judgement, work with and maintain confidential information, and working in a fast-paced environment with minimal supervision.

• Good interpersonal skills.

• Delegation skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning, and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

Phlebotomists are responsible for collection and procurement of blood and human specimens in the clinical setting. This role is an important component of patient experience, and the individual is expected to collaborate with clinical counterparts to provide a safe environment that promotes the best possible outcomes.

• Performs venipunctures and skin punctures to obtain blood specimens according to the Clinical laboratory Standards Institute guidelines.
• Demonstrates expertise in patient identification, specimen collection, labeling, accessioning, and processing.
• Exhibit strong problem solving skills.
• Understands the criteria for specimen acceptability and rejection.
• Functions effectively in a team environment.
• Works under the leadership of Phlebotomist III, Preanalytical Specialist, Team Lead, Supervisor, or other Laboratory Leader and escalates issues accordingly.
• Possess critical thinking skills to adjust to changing work conditions.
• Carries out responsibilities in an independent and accountable manner in all assigned care areas.
• Function as an autonomous end user of relevant Geisinger business applications and tools.
• Performs collection of specimens in the Acute, Post-acute, Clinic and Field Service areas as needed.
• Mentors students and new employees.
• Expected to conduct themselves in alignment with Geisinger core values and competencies.
• Inventory management as required and directed by site or regional lead.
• Requires initial and annual competency via Learning Management System which includes an exam and direct observation checklist.
• Fosters a collaborative approach to delivering patient care, with effective communication and interpersonal skills, demonstration of individual and team accountability, and practice of sound judgement and decision making.
• Assists with continuous improvement objectives including root cause analyses and other investigative processes.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

As a phlebotomist, you'll support Geisinger’s mission of providing exceptional patient care through innovative, efficient, and high-quality laboratory services. At Geisinger, our phlebotomists are the friendly faces that collect samples to be analyzed by our state-of-the-art labs. Supporting a varied patient population, you’ll be responsible for venipunctures/skin punctures on patients in our inpatient setting.

There are many other tasks our phlebotomists complete, such as troubleshooting physician orders, processing specimens for testing, as well as aiding our patients.

We have many different skill levels in our labs, from new to experienced phlebotomists, and all skill levels are well utilized. Geisinger employs phlebotomists in roles I, II, and III. We also have numerous staff members who pursue their ASCP certification and become trainers for our department!

Phlebotomist I, II and III qualifications will be considered at appropriate compensation. Salary commensurate with experience.

• Experience as a nursing assistant (NA), certified nursing assistant (CNA), medical assistant (MA), certified medical assistant (CMA) or similar will be considered!
• Military experience will be considered. US Army 68W Combat Medic, 18D, US Navy Hospital Corpsman, and related medical specialties. 
• Phlebotomist I - less than 1 year of experience
• Phlebotomist II - 1-2 years of experience or if you graduated from Geisinger's School of Phlebotomy Program
• Phlebotomist III- qualifications of Phlebotomist II and ASCP Certification and Internal preceptor course

• Hiring Incentive: This position qualifies for a $5,000 SIGN ON BONUS  for eligible candidates

Geisinger Primary Care Lock Haven

Full time- 36 hr

Days

M-F 0700 am to 330 pm, Saturday rotation

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Job Description:

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Shift Information: PRN coverage variable shifts - Days, Swings, and graves.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Minimum Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Layton Hospital

Work City:

Layton

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.45 - $27.04

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Primary City/State:

Department Name:

Work Shift:

Job Category:

* Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's *

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency department.In your role as a Certified Patient Care Assistant - CPCA in the Progressive Care Unit - PCU at Banner Thunderbird Medical Center, you will help provide basic nursing assistance to PCU patients. Our 4-6th Floors have extremely high acuity.

3rd Floor - Cardiac and Vascular Progressive Care Unit - PCU: This is a Cardiovascular Surgical Specialty Unit caring for a variety of cardiac and vascular medical and surgical patients. These include: peripheral vascular, cardio-thoracic surgical, heart failure, and respiratory patients.

4 Floor - Neuro/Stroke and Trauma Progressive Care Unit - PCU: While 4 South specializes in Neuro and Trauma, you will see many other patient types, including multisystem complex patients. The Neuro population may include severe brain injuries (due to TBI, brain bleeds, or falls), stroke, seizures, brain tumors, and pre/post op neurosurgery. This patient population is highly acute, many times with limited mobility, and requires a collaborative approach.

5th Floor - Cardiac Progressive Care Unit - PCU: Heart failure, renal failure, COPD and interventional cardiac unit. As a PCU PCA, you will care for complex acutely ill patients. You will assist in monitoring critical vital signs and detecting changes in patient condition, working with the care team to provide interventions and promote healing.

6th Floor - General Progressive Care Unit - PCU: 40-bed general Medical PCU floor with the largest amount of variety, including multisystem complexly ill patients. As a PCU PCA, you will care for a wide variety of patients, such as vascular, cardio-thoracic surgical, heart failure, Neuro and respiratory. Our patients come from the ICU, as upgrades from floors due to a change in their acuity and as admits from the ED.

You will care for a wide variety of patients, such as vascular, cardio-thoracic surgical, heart failure, Neuro and respiratory. Our model supports learning at all levels, and is truly a collaborative environment between nursing, physicians, and other therapies.  Duties can vary from vital signs (blood pressure, temperature, pulse rate, respiration rate), assisting with patient hygiene and movement, and generally monitoring the patient and providing updates to clinical staff. Bring your passion for patient care to this fast paced, teamwork oriented, and collaborative environment that supports learning at all levels.

• FULL-TIME NIGHT SHIFTS AVAILABLE (3 weekly 12 hour shifts a week from 6:00pm-6:30am)
• You can utilize our self-scheduling tool for shift and weekend coverage. There are no set days you can be scheduled each week.
• Weekend and Holiday rotations are required in this role - Every other weekend (Fri, Sat)
• Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable 

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.  

* 12 month commitment required for Sign On Bonus

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Employment Type:

Shift:

Description:

2 NS Full Time Nights

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.  

If you are interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong! 

 What you will do: 

• Performs a variety of direct patient care procedures 
• Assists with completion of patient testing and treatment procedures   
• Assists physician and professional staff in equipment supply and set up. 

• Assists with ambulating patients with assistive devices   

• Performs required documentation and communicates in a competent and effective manner to meet patient and/or family needs and regulatory requirements.
• Maintains strict confidentiality of patients, employee and department information to ensure patient rights. 

• Utilizes time and resources effectively to promote quality and cost outcomes. 

What we offer: 

• Tuition reimbursement for all full and part-time colleagues effective first day of employment 

• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) 

• Retirement savings account with employer match 

• Generous paid time off program + 7 paid holidays 

• Employee referral incentive program 

• State of the art equipment, unlimited CEU’s and supportive team approach 

• DailyPay! Work today/Get paid today 

• Competitive Shift Differentials 

What you will need for this job: 

• Valid IDPH CNA Certification

• CPR/BLS - American Heart Association 

Compensation and Benefits: 

Salary Range: $17.30 - $26.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Advanced certification.
EXPERIENCE:
1. Prior experience in behavioral health.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Participates as an integral professional member of an interdisciplinary treatment team led by a physician.
2. Participates as clinical personnel in a treatment area and facilitates therapeutic milieu on the treatment unit, when applicable.
3. Provides direct one-on-one age specific psychotherapy services to patients when requested via specific program requirements.
4. Assists medical staff in determining appropriateness of services and receives referral for intervention.
5. Determines the developmental age (level of development) of the patient and assists the treatment team in the development and implementation of a treatment plan specific with developmental needs and/or required intervention.
6. Assesses psychosocial needs, including assessing for high-risk indicators and documents obtainment of psychosocial history/assessment.
7. Correlates all assembled data on the psychosocial history in a manner that is clinically pertinent to the individual patient.
8. Performs continued-care planning as developed with the treatment team from first day of services.
9. Provides group therapy as deemed appropriate.
10. Acts as liaison for patients and their families to various community agencies, consultants, and services.
11. Records and charts all patient contacts as required.
12. Provides direct family therapy to patients and their families as directed by treatment planning and program requirements.
13. Maintains appropriate certification, licensure and competency through supervision and/or training and successful completion of annual performance evaluations.
14. Attends continuing education seminars and in-services as necessary to maintain professional licensure, competency, and to meet hospital required educational standards.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for long periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Able to work in variety of settings and possibly noisy environments.
2. Work with difficult or challenging clients of various ages and demographics.

SKILLS AND ABILITIES:

1. Possesses the interpersonal skills to positively and effectively communicate, negotiate, and resolve conflict.
2. Uses competent clinical practice and critical thinking skills to efficiently deliver patient care with all health care providers while maximizing efficient use of resources.
3. Ability to be flexible in response to changes in work volume, staff and scheduling changes.
4. Ability to work successfully under highly stressful conditions and capable of adapting to varying workloads and work assignments on a constant basis.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

• Per diem pharmacist primarily needed for weekend coverage
• Majority of shifts will be weekend days, with some need for weekend evenings
• Seeking an experienced pharmacist who is comfortable working with lighter weekend staffing

Pay Range:

Major Responsibilities:

Oversees pharmaceutical care, including retrieving and evaluating biomedical literature and designing medication therapy regimens 

Uses effective patient education techniques to provide counseling to patients and caregivers, including information on medication therapy, adverse effects, compliance, appropriate use, handling, and medication administration  

Designs, recommends, monitors, and evaluates patient specific pharmacotherapeutic regimens based on relevant biomedical literature. Implements recommendations effectively and utilizes policies and procedures and documents in the appropriate format.   

Reviews and accurately interprets medication orders and prescriptions  

Participates in the management of medical emergencies when applicable  

Actively supports department medication safety and quality improvement activities, including the reporting of events through appropriate channels 

Performs quality assurance and performance improvement of the medication use system as appropriate  

Collaborates with the healthcare team to manage formulary adherence and the medication-use process. Assists in the acquisition of non-formulary, compassionate use, and investigational medications.   

Practices in compliance with organization’s policies and procedures, as well as local, state, and federal regulations   

Prepares, dispenses, and oversees the proper storage and handling of medications in accordance with best practice, policies and state and federal regulations  

Serves as preceptor for pharmacy students, residents, and healthcare learners as assigned    

Mentors, orients, trains, and assists with the performance evaluation of pharmacy teammates, residents, and students as assigned 

Directs and checks the accuracy of the work of pharmacy support team members in accordance with the organization’s policies and procedures to ensure safe and efficient workflows, service standards, and regulatory compliance 

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

Licensed in the state(s) of practice or eligible for reciprocity required 

Immunization and non-vaccine injectable certification required based on area of practice 

Credentialing and privileging required based on area of practice 

Education Required:

Bachelor’s or Doctorate degree in pharmacy from an ACPE-accredited school of pharmacy required, or an FPGEC certificate from NABP 

Experience Required:

No experience required.

Knowledge, Skills & Abilities Required:

Maintains skills in area of practice 

Strong computer skills 

Excellent communication and organization skills 

Excellent presentation, facilitation, and training development skills 

Demonstrates decision making, team building, customer service, and conflict resolution skills 

Life support training courses may be required dependent on department discretion 

Physical Requirements and Working Conditions:

Requires considerable walking, standing, pushing mobile cart of 50 pounds maximum and lifting 35 pounds of material without assistance 

Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity 

May be required to frequently stretch, bend, squat, or kneel to perform job 

Utilizes appropriate personal protective equipment (PPE) to minimize exposure to hazardous agents  

Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises 

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines  

Must have use of both hands, be able to see clearly and read small font such as that on unit-dose medication packages and syringes 

Must have functional speech, vision, and hearing 

Operates all equipment necessary to perform the job 

Exposed to normal office environment 

DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.