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Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.

EDUCATION

• HS Diploma: High School or General Education Diploma (GED) provided prior to start date

CERTIFICATION & LICENSURE:

• CPTI-Certified Phlebotomy Technician I provided prior to start date

• OR CPT II-Certified Phlebotomy Technician II provided prior to start date

SKILLS AND KNOWLEDGE

Knowledge and practice of standard principles, processes, procedures, and equipment related to:

• 1) ordering Laboratory testing,

• 2) collecting blood specimens,

• 3) compassionately and effectively interacting with patients,

• 4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.

• 1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.

• 2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management Ability to appropriately respond to:

• 1) fluctuations in volume,

• 2) unexpected situations or problems such as equipment or IS failure,

• 3) shift-to-shift hand-offs,

• 4) STAT test orders,

• 5) specimen integrity issues,

• 6) regular review of pending logs, priority assignments, etc.

Adherence to Practices & Procedures:

• 1) Ability to follow standard practices, processes, and procedures in sequence.

• 2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Applied Job Knowledge, Critical Thinking & Problem Solving:

• 1) Solid critical thinking in applying knowledge and decision-making.

• 2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.

• 3) Effective verbal and written communication skills.

• 4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Location:

Pembroke Pines, Florida

Employees in Imaging Services at #teamMHSflorida enjoy participating in an excellent, unrivaled culture. Patient safety, quality and outstanding customer service are valued above all else. Extensive teamwork and collaboration are encouraged across the modalities for the mutual benefit of improving patient outcomes and providing a rewarding experience for our employees involved in their care.

Summary:

Performs various imaging procedures in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Positions patient and performs imaging procedure(s). Analyzes images and identifies issues with the quality of images. Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure if clinically appropriate.Reviews patient history and physician's orders. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.Takes on call shift responsibilities as required by the department.Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters. Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary.Charges appropriately for all supplies used for procedure and utilizes appropriate exam codes.When ordered, prepares and administers contrast media and/or medications within scope of practice. Monitors patient condition continually and reports/responds to changes in status as appropriate.

Competencies:

ACCOUNTABILITY, ACCURACY & QUALITY, ADMINISTRATION OF CONTRAST MEDIA, CUSTOMER SERVICE, IMAGE PRODUCTION, ANALYSIS AND ARCHIVAL, PATIENT AND FAMILY CENTERED CARE, PATIENT ASSESSMENT AND CARE, PATIENT POSITIONING AND PROCEDURES, RADIATION PROTECTION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Radiology (Required)ARRT_American Registry of Radiology Tech (ARRT) - American Registry of Radiologic Technologists (ARRT), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Certified Radiologic Technologist (CRT LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: **Must possess an active Radiography Certificate from the State of Florida and must take the ARRT(R) examination.If hired to support Women Imaging:@@Candidate must obtain (M) Certification within 1 year. Upon successful completion of the certification, a 2-year contract will commence.@@Candidate must be flexible to travel to all MHS Women’s Imaging Centers.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 20%
• Repetitive Movement Hand/Arm = 20%
• Running = 0%
• Sitting = 40%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 20%
• Hazardous Medication = 0%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 20%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 20%
• Radiation = 40%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 20%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Responsibilities:

Work closely with nurse navigators, APRN's and physicians to ensure all patient information and documentation is obtained.

Download Compact Discs (CD) through the PACS scanning system and transfers images to patient chart.

Participate in special projects or activities as requested.

Contacts patients and/or providers to obtain all pertinent medical records and verifies the accuracy of all information obtained.

Competencies:

Education and Certification Requirements:

Additional Job Information:

Working Conditions and Physical Requirements:

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 60%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 40%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 0%
•  Running = 0%
•  Sitting = 20%
•  Squatting = 0%
•  Standing = 0%
•  Walking = 0%
•  Audible Speech = 0%
•  Hearing Acuity = 0%
•  Smelling Acuity = 0%
•  Taste Discrimination = 0%
•  Depth Perception = 0%
•  Distinguish Color = 0%
•  Seeing - Far = 60%
•  Seeing - Near = 0%
•  Bio hazardous Waste = 0%
•  Biological Hazards - Respiratory = 0%
•  Biological Hazards - Skin or Ingestion = 0%
•  Blood and/or Bodily Fluids = 0%
•  Communicable Diseases and/or Pathogens = 0%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 20%
•  Gas/Vapors/Fumes = 0%
•  Hazardous Chemicals = 0%
•  Hazardous Medication = 0%
•  Latex = 0%
•  Computer Monitor = 60%
•  Domestic Animals = 0%
•  Extreme Heat/Cold = 0%
•  Fire Risk = 0%
•  Hazardous Noise = 0%
•  Heating Devices = 0%
•  Hypoxia = 0%
•  Laser/High Intensity Lights = 0%
•  Magnetic Fields = 0%
•  Moving Mechanical Parts = 0%
•  Needles/Sharp Objects = 0%
•  Potential Electric Shock = 0%
•  Potential for Physical Assault = 0%
•  Radiation = 0%
•  Sudden Decompression During Flights = 0%
•  Unprotected Heights = 0%
•  Wet or Slippery Surfaces = 0%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Location:

Hollywood, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

Provides direct patient care in an area designated as a specialty unit in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Evaluates learning needs of the patient and, or family and provides patient and family education appropriate to age, culture, condition, and circumstances.Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate.Collaborates as needed across disciplines to coordinate patient care, including disposition, referral, and spiritual and, or psychosocial support needs.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)ACLS American Heart E-Card (ACLS AHA ECARD) - American Heart Association (AMERICAN HEART), ACLS American Heart RQI E-Card (ACLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), ACLS Certification_non ecard (ACLS AHA) - American Heart Association (AMERICAN HEART), ACLS Certification (ACLS RC) - Red Cross (RED CROSS), ACLS Certification Grace (ACLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Fetal Heart Monitoring Certification (FETAL HEART) - Association of Womens Health Obstetrics and Neonatal Nurse (AWOHNN), NRP American Heart RQI E-Card (NRP AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), NRP Certification (NRP) - American Academy of Pediatrics (AAP), NRP Certification Grace (NRP GRACE) - Employee Grace Period for Essential Credential (GRACE), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: A minimum of one (1) year of nursing experience required. Other Information: Department specific credentials - See below-ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RNs administering chemotherapy. APHON Chemotherapy and Biotherapy Provider card required within 12 months of hire for those RNs administering chemotherapy for oncologic indication within the pediatric setting. Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas. PALS required for Pediatric areas with the exception of NICU.- if RN is coming from a non-pediatric background, they have 30 days from date of hire to obtain PALS.NRP certification required for NICU – if RN is coming from a non NICU background, they have 30 days from date of hire to obtain NRP. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) or through GE Healthcare for L&D RNs must be completed prior to completion of job orientation. RN Fellowship Program requires one (1) year of RN independent practice not inclusive of nurse orientation. RN Fellowship specialties require ACLS and BLS Certifications. Newly licensed RNs have six (6) months to obtain ACLS and, or PALS. Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Asbestos = 0%
• Audible Speech = 80%
• Bending and Stooping = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Climbing = 40%
• Communicable Diseases and/or Pathogens = 80%
• Computer Monitor = 80%
• Cytotoxic Chemicals = 60%
• Depth Perception = 80%
• Distinguish Color = 80%
• Domestic Animals = 40%
• Dust = 60%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Hazardous Noise = 0%
• Hearing Acuity = 80%
• Heating Devices = 40%
• Hypoxia = 0%
• Keyboard Entry = 80%
• Kneeling = 60%
• Laser/High Intensity Lights = 0%
• Latex = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Radiation = 0%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Sitting = 60%
• Smelling Acuity = 40%
• Squatting = 80%
• Standing = 80%
• Sudden Decompression During Flights = 0%
• Taste Discrimination = 0%
• Unprotected Heights = 0%
• Walking = 80%
• Wet or Slippery Surfaces = 60%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:

Required:

1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:

Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

For TA Purposes:

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

High School or General Education Diploma (GED) provided prior to start date

CERTIFICATION & LICENSURE:

CA Licensed Certified Phlebotomy Technician (CPT) I or II

SKILLS AND KNOWLEDGE:
Knowledge and practice of standard principles, processes, procedures, and equipment related to:
1) ordering Laboratory testing,
2) collecting blood specimens,
3) compassionately and effectively interacting with patients,
4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.
2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management Ability to appropriately respond to:
1) fluctuations in volume,
2) unexpected situations or problems such as equipment or IS failure,
3) shift-to-shift hand-offs,
4) STAT test orders,
5) specimen integrity issues,
6) regular review of pending logs, priority assignments, etc.

Adherence to Practices & Procedures:
1) Ability to follow standard practices, processes, and procedures in sequence.
2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Applied Job Knowledge, Critical Thinking & Problem Solving:
1) Solid critical thinking in applying knowledge and decision-making.
2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.
3) Effective verbal and written communication skills.
4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.
 

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Functions as a health care provider in an outpatient setting providing evidence based care, including but not limited to, diagnostic, therapeutic and preventative health care under the general supervision of a physician.

Responsibilities:

Provides follow-up and health maintenance care to patients based upon accepted standards of care and best practice.Organizes and presents historical and physical data, together with evaluations and recommendations, to the healthcare team in such way as to permit him/her to clearly identify a medical problem and determine appropriate diagnostic or therapeutic procedures.Practices within a multi-disciplinary healthcare team providing diagnostic, therapeutic and preventative healthcare management by performing a variety of medical or surgical tasks.Instructs and counsels patients with respect to health promotion and/or health maintenance.Executes diagnostic and therapeutic procedures as indicated.Obtains complete medical history from patients and performs comprehensive and focused physical examinations appropriate for patient population.Maintains complete and accurate records of contacts with patients whether in person, virtually or by telephone.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters: Nurse Practitioner (Required)Advanced Practicing Registered Nurse (APRN) - State of Florida (FL), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.This job requires privileging and credentialing.**Employees who are hired/transfer/re-hired must meet certification requirements or possess 7 years of APP experience in particular area of expertise. Any movement requires meeting the credentials outlined in the job description. **BLS required. ATLS is required for trauma roles. ACLS or PALS may be required depending upon the area of practice. National NP certification is required for population of clinical practice in Pediatrics/Adult area of practice.Additional Education Info: Exempt from Master's Degree if graduated prior to 1998.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 80%
• Squatting = 60%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 0%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 60%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Miramar, Florida

At Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice. As a nationally recognized and respected leader for providing “A-rated” patient care and safety, MHS prides itself on being able to grow and adapt to the rapidly evolving needs of our community and healthcare industry.

Summary:

Provides patient centered customer service to internal and external clients. Serves as a liaison between the pharmacy, payors, patients and providers. In addition, coordinates care to ensure patient intake, prescription processing, resolution of third party rejections, medication orders and delivery process.

Responsibilities:

Maintains compliance with department workflow assignments and metricsPerforms activities related to pharmacy technician scope of practiceCollaborates with clinical staff to facilitate patient and/or caregiver requestsCoordinates care with clinical staff with any patient side effect and/or request from providers, patient or caregiverPerforms patient intake, benefits investigation, obtains copay assistance and provides link to patient assistance or triagesto other pharmacies or servicesCoordinates delivery of medications in a timely manner to patient's preferred location (bedside, home, outpatientpharmacy) to ensure patients receive treatment in a timely mannerSupports staff training, transitioning and onboardingCollects, documents and reviews all needed information to ensure timely coordination of careCommunicates effectively in person, over the phone and in writing to provide customer service to the internal and externalcustomers (patient, caregiver, physician, pharmacist) and liaisons between patient and providers for medication needs,including patient information, prescription processing, third party rejection resolution, delivery, storage, supplies, refills,education materials

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)Registered Pharmacy Technician (RPT LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum of two (2) year of experience in a pharmacy or pharmacy call center setting Other Information: Complies with all state and federal legal and regulatory requirements.

Working Conditions and Physical Requirements:

• Bending and Stooping = 40%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 40%
• Running = 40%
• Sitting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 80%
• Taste Discrimination = 40%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Communicable Diseases and/or Pathogens = 20%
• Asbestos = 20%
• Cytotoxic Chemicals = 40%
• Dust = 40%
• Gas/Vapors/Fumes = 20%
• Hazardous Chemicals = 20%
• Hazardous Medication = 40%
• Latex = 40%
• Computer Monitor = 80%
• Domestic Animals = 20%
• Extreme Heat/Cold = 20%
• Fire Risk = 40%
• Hazardous Noise = 20%
• Heating Devices = 20%
• Hypoxia = 20%
• Laser/High Intensity Lights = 20%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 40%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Squatting = 60%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 60%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering exceptional care throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.

Learn more below.

Summary:

Provides direct patient care in an area designated as a specialty unit in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:

Evaluates learning needs of the patient and, or family and provides patient and family education appropriate to age, culture, condition, and circumstances.

Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate.

Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.

Collaborates as needed across disciplines to coordinate patient care, including disposition, referral, and spiritual and, or psychosocial support needs.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of nursing experience required. Other Information: ** Department specific credentials - See below- ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RNs administering chemotherapy. APHON Chemotherapy and Biotherapy Provider card required within 12 months of hire for those RNs administering chemotherapy for oncologic indication within the pediatric setting. Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas. PALS required for Pediatric areas with the exception of NICU.- if RN is coming from a non-pediatric background, they have 30 days from date of hire to obtain PALS. NRP certification required for NICU – if RN is coming from a non NICU background, they have 30 days from date of hire to obtain NRP. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) for L&D RNs must be completed prior to completion of job orientation. RN Fellowship Program requires one (1) year of RN independent practice not inclusive of nurse orientation. RN Fellowship specialties require ACLS and BLS Certifications. Newly licensed RNs have six (6) months to obtain ACLS and, or PALS. Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 60%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 40%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Evenings

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Receives, cleans, sterilizes and stores surgical instruments and equipment.

**F/T Evenings; Mon - Fri; 3pm to 11:30pm; weekends on rotation**

Responsibilities:

Properly disposes of bio-hazardous substances, chemicals, medical waste, and supplies.Performs and documents required quality assurance testing and inspections.Cleans, disinfects, decontaminates, and sterilizes surgical instruments and equipment using appropriate methods and substances.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EQUIPMENT STERILIZATION, HAND HYGIENE, ORGANIZATION SKILLS, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of experience as a Sterile Processing Technician preferred. Other Information: Successful completion of a recognized training program in Central Sterile Processing preferred.

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 80%
• Lifting or Carrying > 75 lbs Non-Patient = 60%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 80%
• Repetitive Movement Hand/Arm = 0%
• Running = 0%
• Sitting = 40%
• Squatting = 40%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 40%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 40%
• Dust = 60%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 60%
• Fire Risk = 40%
• Hazardous Noise = 80%
• Heating Devices = 80%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Coordinates daily activities for the Patient Access Center, including but not limited to scheduling staff, maintaining work queues, and performing statistical reporting.
a) Evaluates workload across priorities and distribute and monitor the flow of work for an assigned group of employees.  
b) Ensures staff coverage and schedule.    
c) Serves as the point of contact for escalated phone calls, technical issues, and workflow questions. Resolves or escalates issues where appropriate and provides customer service recovery when necessary.
d) Manages the operations of the PAC to ensure optimal performance, patient, and provider experience. Manages the performance of the scheduling-based team and/or general information functions at his/her assigned PAC location. Oversees and monitors work queues and reports for the Patient Access Center.
e) Examines current resources and identifies opportunities for system support to streamline processes for staff and management, including streamlining workflows.
f) Manages work queues and reports to ensure appropriate productivity and quality standards are achieved.
g) Organizes and maintains clear channels of communication with staff and exhibits appropriate communication with all levels of personnel.
2. Responsible for supervising PAC personnel assigned
a) Conducts onboarding and continuous training to ensure employees receive the appropriate skillset development and are appropriately trained. Ensures staff compliance with mandatory education and training.
b) Ensures staff evaluations are completed according to defined PAC performance standards, account evaluation periods, and conduct disciplinary action process as appropriate.
c) Holds individuals accountable to meet or exceed the performance and customer service standards. Provides support to management during challenging staff disciplinary action and / or termination discussions.
d) Oversees collection of patient liabilities as appropriate.
e) Participates in hiring process such as conducting interviews, recommendations for hiring and coordinate with the Manager and HR. 
3) Serves as the PAC liaison with assigned clinics and departments
a) Collaborates and works closely with other clinic and departments to promote a harmonious relationship and atmosphere of teamwork and partake in process improvement initiatives.
b) Assists the Manager to identify areas of opportunity and process improvement to improve communication channels, reduce hand-offs and access with the clinic. 
4. Serves within roles of the Scheduling Agent
a) Handles patients, families and referring providers to schedule patient appointments.  Scheduling scope includes multiple incoming phone calls from providers across multiple clinics/departments, practices across multiple campuses.  
b) Makes outbound phone calls to patients to schedule appointments with specialists and subspecialists.
c) As part of the appointment scheduling process, secures the information needed to facilitate the financial aspects of medical care such as patient demographics (name, date of birth, etc.), insurance information, and account guarantor.  Processes updates and corrections to patient insurance and demographic information. Collects patient liabilities prior to or on the date of service, as appropriate. 
d) Based upon appointment visit type, secures medical records from outside health care organizations to ensure the provider has the necessary medical information to provide care.
e) Schedules in office procedures (such as biopsies, etc.), which often requires scheduling the appointment and scheduling the room where the procedure will take place.
f) Applies relevant functional knowledge of multiple treatment areas, the priority and sequence of associated procedures, tests, and primary care services.
g) Prioritizes visits and services in a manner that will foster more efficient utilization of physician’s clinical staff, and patient’s time, as well as equipment and facilities.
5) Position is a working managerial position.  May perform duties of supporting staff when necessary.

II. Position Qualifications:

Licensure/Certification/Education:
Required:
1. Associate degree in business, healthcare, or related field.
Preferred:
1. Bachelor’s degree.

Experience/Skills:
Required: 
1.  Minimum of 1+ years of supervisory experience in a health care environment required; or 2+ years of experience in scheduling services.
2.  1-3 years of progressive management experience or demonstrated skills to succeed in office management.
3.  Performs holiday and/or weekend shift work, as well as after-hours coverage as required.
4.  Strong organization skills.
5.  Excellent interpersonal skills.
6.  Demonstrated expertise in area of responsibility as well as the ability to solve complex problems.
7.  Flexibility of schedule.
8.  Understanding of third-party payor and managed care requirements, procedures, and regulations.
9.  Understanding of primary, secondary, and tertiary insurance requirements, procedures, and regulations.
10. Demonstrated knowledge of business office products.
11. Demonstrated knowledge of medical terminology.  
12. Face-to-face and telephone customer service skills and experience.
13. Ability to effectively communicate with a variety of internal and external customers.
14. Ability to receive and express detailed information through oral and written communications.
15. Ability to work in high volume, team-oriented environment.
16. Ability to take directions and work independently.
17. Ability to use specialized applications software and computers systems for patient registration and scheduling.

Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Monday - Friday 8:00am-4:30pm

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Location:

Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Manages the daily operations of the assigned department, unit, or function to ensure alignment with departmental and organizational objectives. May provide direct care to patients.

Responsibilities:

Manages staff relations including performance management, staff satisfaction and conflict management. May oversee scheduling, recruitment, payroll and student engagements.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents and communicates patient condition as appropriate.Assesses the quality of patient care delivered. Evaluates needs of patients and families and provides patient and family centered care. Manages complaints and conflicts through to resolution.Ensures regulatory compliance. Assist with the identification, determination and need for systems, equipment and supplies. Monitors usage, and oversees proper working order of equipment and ensures adequate supplies.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Two (2) years nursing experience. Other Information: *** Department specific credentials - See below- ONCC Chemotherapy and Biotherapy Provider Certificate Required for those RN's administering chemotherapy.- Advanced Cardiac Life Support (ACLS) required for ICU, ED, PACU, Endo, Tele, OB, MHN Pre-Op and Specialty Procedural areas.- PALS required for Pediatric areas with the exception of NICU. Certification in Fetal Monitoring through National Credential Center or through AWOHNN (Intermediate or Advanced) for L&D RN's.- Newly licensed RN's have 6 months to obtain ACLS and/or PALS, and Fetal Monitoring if L&D.Note: For added clarification, see Mandatory Education Requirements Grid.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 60%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 80%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

Memorial Rehabilitation Institute provides highly specialized care ranging from complex multiple trauma, stroke and brain injury to physical and speech therapy. Inpatient care is offered at Memorial Regional Hospital South, with outpatient care available in five different locations. We also have a home health team and resources for long-term care at Memorial Manor, while also offering therapy for pediatric developmental diagnosis through Joe DiMaggio Children’s Hospital.

Summary:

Provides patient care and clerical support as needed to support clinical staff.

Responsibilities:

Performs office support functions including inventory maintenance, temperature logs, stocking, filing, scheduling and answering phones.Assists during treatment sessions under the direct supervision of the therapist.Assists with the movement, support, lifting and transport of patients before, during and after therapy.Maintains treatment area in a clean, safe and organized condition. Cleans and maintains therapy equipment and supplies.Assists clinical staff with preparing patients for therapy.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EQUIPMENT MAINTENANCE, PATIENT AND FAMILY CENTERED CARE, PATIENT HANDLING, PATIENT SAFETY - ANCILLARY/SUPPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 80%
• Lifting or Carrying > 75 lbs Non-Patient = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 80%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Sitting = 80%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 80%
• Communicable Diseases and/or Pathogens = 80%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 80%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 60%
• Latex = 80%
• Computer Monitor = 80%
• Domestic Animals = 60%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 60%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Primary City/State:

Department Name:

Work Shift:

Job Category:

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care.

Banner Estrella Medical Center has a great opportunity for a Housekeeping EVS Lead. We are looking for hard working individuals who will be responsible for ensuring our facility's appearance is top notch. In this role, you'll be responsible for cleaning, sanitizing, and maintaining the hospital as well as supporting leadership with training of new hires, supply management and schedules. In addition, this individual will be trained and execute the coordinating of all department activities which include answering phone lines, monitoring bed board, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.

Working in the Housekeeping environment can be very fast paced and very physical. This would involve a lot of walking and pushing a cleaning cart. You may be assigned to clean the morgue and/or specialty areas such as a COVID-19 Unit. You will be working with cleaning chemicals to clean up blood and/or bodily fluids. You must be prepared for new challenges, have great communication with your team and medical staff.

If offered the position, we do conduct a background check and drug screen. This position is very important at Banner Health — you must complete your onboarding in a timely manner or the job offer will be rescinded. It is also required for all Banner Health employees to receive their annual Flu Vaccine. For questions regarding the exemption process, please reach out to your recruiter.

Shift Details:

Full Time / 40 hours per week

Evening: 1:45pm-10:15pm

Weekend and holiday rotations are required in this role.

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. 

POSITION SUMMARY
This position provides leadership and training for environmental services associates, while working as a member of the EVS Associate team.

CORE FUNCTIONS
1. Ensures that staffing plans are carried out properly, and that all areas of the hospital/facility are staffed appropriately. With supervisor, plans completion of hospital wide projects, ensures consistent service delivery standards in all aspects of the Environmental Services and Linen operations. Gives input to supervisor on quality and timeliness of work performed by environmental services staff.

2. Performs cleaning functions in patient rooms, specialty areas and common areas.

3. Works closely with supervisor to train and retrain, recruit, retain and develop the Environmental Services team members, fostering a culture that reflects the core values and operational polices of our department and the company.

4. May supervise staff in the absence of the Environmental Services leader. Makes work assignments and responds to immediate needs by moving staff to various areas of facility as needed. Moves furniture and sets up rooms for meetings and special functions.

5. Assists supervisor in performing Quality Assurance Inspections for review and correction of deficiencies.

6. Distributes linens and supplies as needed; takes inventories in assigned areas.

7. Works independently with general supervision. Department responsibility only. Customers include staff, patients, visitors, physicians and vendors. Oversees daily activities of a team of Environmental Services Associates. Makes staffing assignments in absence of supervisor; coordinates cleaning projects as assigned, assists with on-the-job training, provides input to performance evaluations.

MINIMUM QUALIFICATIONS

Requires the skills, knowledge and abilities in healthcare environmental services work typically acquired over two or more years of related work experience. Must have leadership skills and be able to communicate effectively verbally and in writing. Requires the ability to work independently with minimal supervision. Must serve as a role model to others in customer service skills, safe work practices, and infection control including hand hygiene. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Basic computer skills in word processing and electronic mail are preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

M-F 7:30-5:00

Pay Range:

EDUCATION/EXPERIENCE: High school diploma or GED equivalent required. Experience in a healthcare setting or as a Unit Secretary preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Reviews and documents patient identification, and places armbands on patients arriving for care. 2. Uses effective communication skills when interacting with patients, visitors, co-workers, management and physicians. Uses effective communication skills and strict patient identifiers when directing information and communications. 3. Maintains compliance with HIPPA regulations, CMS regulation and Medicare/Medicaid regulations as the regulations pertain to the registration process and information flow to the multi-disciplinary team and to the public. 4. Provides continuity in departmental operations. 5. Refers patients to PFRS (Patient Financial Resource Services) when necessary. 6. Refer patients to Drug List Techs for update of medications before surgery as needed. 7. Provides age/developmental appropriate skills for the specific age groups served when assisting families, patients and visitors. 8. Assists departmental staff in providing a caring compassionate environment. SKILLS/QUALIFICATIONS: Excellent oral, written, and interpersonal communication skills Focus on customer service skills Knowledge of medical terminology Ability to use WakeOne Organized and ability to work as a team member WORK ENVIRONMENT: Clean, well-lit, comfortable environment Subject to many interruptions Occasional pressure due to multiple calls and inquiries Occasional exposure to patient elements Moderate noise level PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Department:

02050 HC Cartersville MOB 150 Gentilly Blvd - Cardiology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M - F 8 - 5 and quarterly weekend coverage for hospital.

Pay Range:

$51.05 - $76.60

EDUCATION/EXPERIENCE:

• Graduation from accredited Nurse Practitioner Master's Program

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• Current applicable state Board of Nursing Registered Nurse and Nurse Practitioner license
• Board certified in NP specialty

ESSENTIAL FUNCTIONS:

• Using medical decision-making skills to determine appropriate patient care plan.
• Collaborates with medical team when needed for effective team-based care.
• Order and interpret laboratory studies and diagnostic procedures. Explains the necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient.
• Procedural skills per department or practice guidelines
• Opportunity to participate in basic science and clinical research projects
• Potential for and encouraged to precept students and/or medical learners
• Uphold AHWFB missions, values, and cultural commitment
• Performs other related duties incidental to the work described herein.

SKILLS/QUALIFICATIONS:

Exceptional interpersonal skills

Excellent oral and written communications skills

Ability to maintain composure and work efficiently under pressure

Ability to perform complex patient diagnostic and therapeutic procedures

Exemplary organizational skills

Willingness to perform other related duties other than those described herein

WORK ENVIRONMENT:

Efficient team based care

Professionalism and customer service skills essential

Potential irregular hours and/or call

PHYSICAL REQUIREMENTS:

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Position supports Breast Imaging and the Radiologists.

Rotating schedule: 7am-4pm, 730-430 and 8-5pm. Monday - Friday, no weekends.

Pay Range:

Major Responsibilities:

Licensure, Registration, and/or Certification Required:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)requiredupon hire unless department leader has determined it is notrequired. ​

Education Required:

Experience Required:

No experience required

Knowledge, Skills & Abilities Required:

Competent in IV insertion and venipuncture, based on departmentneed.

Excellent communication skills including the ability to effectively communicate with a variety of patients,staffand physicians.

Excellent customer service and organizational skills.

Intermediate computer skills including experience in using computer applications/systems and electronic mail.

Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Physical Requirements and Working Conditions:

Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.

Must be able to:

lift upto 50 lbs. from floor to waist.

lift upto 20 lbs. over the head.

carry up to 40 lbs. a reasonable distanceif department needsrequire.

Must be able to:

push/pull with 30 lbs. of force.

perform a sliding transfer of 150 lbs. with a second person presentifdepartmentneeds require.

Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.

May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must bewornas necessary.

Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Supports Ambulatory Care Management Department team and primary care practice care teams and patients with administrative tasks and duties as assigned to keep coordination of care operations running smoothly. Supports patients across the continuum through care coordination, scheduling appointments (such as hospital and ED follow-up), referrals, completing forms and connecting patients to appropriate resources. Acts as a liaison between the patient and provider or community agency and represents Bronson Healthcare Group through essential job duties. Provides support to leadership and the team as needed. Collaborates with the ambulatory care management team, primary care practices, other members of the health care team, and patients/families to support the delivery of quality, efficient, and cost-effective health care services. Advocates for patients through monitoring and exploring all options and services with the goal of optimizing the patient’s health status. Follows standard work, guidelines, and protocols in care delivery for the patient with the support of the team. 

Provides support to the team in targeted interventions to increase self-management and prevent hospitalization, emergency room visits, and/or readmissions. Coordinates care across settings and helps patients/families understand health care options. Emphasis of duties may vary depending upon the area of assignment.

A high school diploma or general education degree (GED) and at least 2 years of previous experience working in a healthcare or human services setting are required.

Basic medical terminology knowledge is required.

Experience as referral coordinator, case worker, or similar role preferred.

Experience in a healthcare setting with adult and pediatric patients in primary care/ambulatory care or post-acute care setting is desirable.  

CHW certification, CNA certification, associate or bachelor’s degree in healthcare or human services related field preferred

·Strong customer service focus.

·Ability to utilize word processing, spreadsheets, presentation programs, databases, and other software relevant to the job.

·Demonstrates excellent written, verbal, and listening communication skills.

·Previous computer experience including Epic preferred.

·Proficient in the ability to organize and prioritize multiple tasks.

·Must be able to multi-task in a busy work environment, with a highly organized and professional approach.

·Ability to maintain the confidentiality of sensitive medical information.

·Ability to establish and maintain effective and positive relations with team and customers.

·Demonstrates customer-focused interpersonal skills to interact in an effective manner with health care team members, community agencies, patients, and families with diverse opinions, values, and religious and cultural ideals.

·Demonstrates ability to work autonomously and be directly accountable for work.

·Demonstrates professional qualities including time management, problem-solving, decision-making, priority setting, and work organization.

·Ability to affect change, work as a productive and effective team member, and adapt to changing needs/priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

·Care coordination includes but not limited to connecting patients with proper care team member or resources and problem-solve barriers

• social determinants of health resources (transportation, food, etc.)
• community agencies (home health, hospice, etc.)
• calling patients to gather more information (resource needs, review no show policy and find out if there are barriers)
• specialty providers (mental health, etc.)
• processing referrals by sending referral order and/or documentation to appropriate entity (ensuring patient is connected with appropriate service, advocate for patient needs, follow up on referral, assist in new referral as needed)
• review details and expectations about the referral with patients as needed and coordinate with care team on concerns/issues
• assist in completing forms/applications for patients (medication assistance, etc.)
• ensure insurance coverage for service(s), may include contacting insurance companies and care providers to share essential patient information
• ongoing collaboration with members of the health care team, patient/family, and community

·Schedule medical appointments with primary care provider for hospital follow-up and for care team members.

·Handle faxes, mail, and calls with multi-line phone.

·Identifies patients for outreach follow-up through provided lists and provides follow-up with patient/family based on assignment.

·Quality projects as assigned (i.e. gaps in care for patients, scheduling appointments, etc. to support health maintenance work across the continuum).

·Fosters a team approach and includes patient/family as active members in decision making. Serves as liaison to the team and patient.

·Maintains required documentation for all patient encounter activities.

·Maintains knowledge of department purpose and services.

·Ability to analyze data sets and manage issues utilizing resources and protocols.

·Works with various teams across the system as needed to continuously improve processes to enhance services provided.

·Work independently on behalf of and in collaboration with the providers under the Bronson system for all identified responsibilities.

·Support billing efforts and initiatives as directed by leadership (may include additional training to bill for services provided).

Flexibility to adapt to the needs of the department and other duties as assigned.

While performing the duties of this job, the employee regularly works in a clean, well-lighted, and temperature-controlled environment. The noise level in the work environment is usually moderate. There will be potential for emotional stress due to the ongoing confrontations of physicians and barriers within the system.

While performing the duties of this job, the employee is regularly required to sit and use fine motor skills to operate a personal computer and other office equipment and to tolerate repetitive motions.  Must maintain the highest level of confidentiality work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. The employee is frequently required to verbally communicate with others. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

Requires excellent communication skills and positive customer relations orientation.  Regularly communicates both orally, face to face and/or by telephone, and in writing with others.  Also communicates with physicians, members of the interdisciplinary team, third-party payors, community agencies, and other healthcare professionals to discuss findings, answer questions, and obtain or exchange information pertinent to their information requirements. Demonstrates effective problem-solving in care for patients. Regularly utilizes effective negotiation and conflict resolution skills as needed.

Shift

Time Type

Scheduled Weekly Hours

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

Location:

Hollywood, Florida

At Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice. As a nationally recognized and respected leader for providing “A-rated” patient care and safety, MHS prides itself on being able to grow and adapt to the rapidly evolving needs of our community and healthcare industry.

Summary:

Responsible for assisting pharmacy leadership in day-to-day supervision and managing the operations of technician personnel and pharmacy systems. Supports the continual site operations for the pharmacy department in a supervisory capacity to achieve departmental goals and objectives and ensures regulatory compliance.

This position may be eligible for a sign-on bonus of up to $5K, contingent upon the applicant's qualifications and subject to certain eligibility requirements. Please note, that candidates must possess prior inpatient work experience to qualify for the sign-on bonus.

Responsibilities:

Monitors quality and assurance processes and ensures compliance and adherence to established programs, regulations, policies and procedures, and applicable institutional licensure.Supervises, trains, directs and serves as an internal resource for Pharmacy Technicians to support department operations and goals. Provides feedback to the team regarding daily assignments and responsibilities to ensure work is being followed up accordingly.Assists pharmacy leadership in department project management including the identification, implementation, and on-going monitoring and maintenance.Performs all Pharmacy Technician roles and functions including coverage including, but not limited to: inventory procurement management, auditing, and pharmacy automation systems.Supervises the professional growth and development of Pharmacy Technicians by managing the quality of training and services performed by technician personnel. Acts as a department leader to support personnel engagement and subsequent development of department action plan. Acts as a liaison to the Pharmacy Technician Training Program.Responsible for the intra- and interdisciplinary day-to-day management and auditing of operational pharmacy processes. Responsible for providing pharmacy leadership with end-of-month operational metric summary. Contributes to departmental fiscal planning, cost-reduction and containment, and revenue recovery.Serves as a role-model and provides mentorship and coaching to technician personnel. Involvement in the recruitment and hiring process. Assists pharmacy leadership with time and attendance, scheduling, performance evaluations, and development of corrective actions for technician personnel. Leads the handling and resolution of complex issues.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (6), PROBLEM SOLVING - PHARMACY, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)Certified Pharmacy Technician (CPHT) - Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician Exam (EXCPT) - National Healthcareer Association (NHA), Registered Pharmacy Technician (RPT LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Minimum of five (5) years of experience as a Pharmacy Technician; typically has one (1) to three (3) years of supervisory experience and/or leadership. A strong working knowledge of pharmacy operations is required. Other Information: In addition to the below registration and certification, must have a current certificate from, at least, one additional national assessment-based certificate program (PTCB) or equivalent.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 60%
• Sitting = 80%
• Squatting = 80%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 60%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 80%
• Dust = 80%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Latex = 80%
• Computer Monitor = 100%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 60%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 60%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Performs healthcare maintenance of building and grounds equipment, finishes, systems and structures through scheduled rounds and responding to work order and requests. Acts as a mentor to employees and as a resource on more complex and technical maintenance issues.

Responsibilities:

Repairs mechanical equipment and systems including but not limited to: motors, pumps, pneumatic tube, plumbing systems, sanitary systems, specialized water systems, medical gas outlets, plumbing fixtures, blowers, and fans.Performs general maintenance functions including but not limited to: carpentry, painting, interior finishes, millwork, doors and windows.Reads and follows blueprints, schematic, charts, computerized maintenance work orders, schedules and written instructions.Maintains logs and computerized preventive and corrective maintenance repair files in order to comply with local, state and federal regulatory requirements.Is available to assist with emergencies such as the Hurricane Activation Plan, as assigned.Acts as a resource for advanced troubleshooting and updates leadership and appropriate staff on maintenance situations and conditions.Coordinates and advises other departments, contractors, and staff for department projects and maintenance.Conducts routine to specialized preventive maintenance to specialized equipment safety checks.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, FACILITIES AND BUILDING SYSTEMS, MAINTENANCE, REPAIRS AND PROJECTS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: This role requires extensive knowledge of code requirements, power tools and appropriate building materials. Required Work Experience: Three (3) years of maintenance experience.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 20%
• Lifting or Carrying > 75 lbs Non-Patient = 20%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 20%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 60%
• Repetitive Movement Hand/Arm = 80%
• Sitting = 20%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 80%
• Hearing Acuity = 60%
• Depth Perception = 80%
• Smelling Acuity = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 20%
• Biological Hazards - Respiratory = 20%
• Biological Hazards - Skin or Ingestion = 20%
• Blood and/or Bodily Fluids = 20%
• Asbestos = 20%
• Cytotoxic Chemicals = 20%
• Dust = 40%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 40%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 20%
• Domestic Animals = 20%
• Extreme Heat/Cold = 60%
• Fire Risk = 80%
• Hazardous Noise = 40%
• Hypoxia = 20%
• Heating Devices = 40%
• Magnetic Fields = 20%
• Laser/High Intensity Lights = 20%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 80%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Unprotected Heights = 40%
• Wet or Slippery Surfaces = 40%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Miramar, Florida

Memorial Rehabilitation Institute provides highly specialized care ranging from complex multiple trauma, stroke and brain injury to physical and speech therapy. Inpatient care is offered at Memorial Regional Hospital South, with outpatient care available in five different locations. We also have a home health team and resources for long-term care at Memorial Manor, while also offering therapy for pediatric developmental diagnosis through Joe DiMaggio Children’s Hospital.

Summary:

Performs audiological and vestibular function testing and treatment.

Responsibilities:

Develops, documents, implements, and evaluates a plan of care. Collaborates with patient care team to integrate and coordinate plan of care. Care is provided through evidence based practice and research.Provides or recommends personal and area sound modification devices and strategies, including hearing aids, implants, and alerting devices.Performs diagnostic testing to assess patient's hearing and vestibular status and to determine appropriate treatment.Educates patients, caregivers, and family members on treatment options and continuing care.

Competencies:

ACCOUNTABILITY, ASSESSMENT- PATIENTS, CUSTOMER SERVICE, KNOWLEDGE OF DISEASE PROCESS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Masters: Audiology (Required)Audiologist License (AY LICENSE) - State of Florida (FL), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: Certificate of clinical competence- Audiology (CCC-A) is preferred.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 60%
• Sitting = 80%
• Squatting = 60%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 60%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 60%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Hazardous Noise = 0%
• Heating Devices = 40%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 60%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 60%
• Potential for Physical Assault = 40%
• Radiation = 60%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Works collaboratively with physicians, staff and other health care professionals to provide care coordination across the health care continuum for all assigned patients ensuring that safety, best practice, and high quality standards of care are maintained across the continuum.

Responsibilities:

Extract data from medical record sources to gather information and perform outreach. Communicates details to the appropriate team, providers, and/or supervisors.Coordinates a wide range of activities and education to support the patient population by utilizing a variety of communication methods including but not limited to telehealth, face-to-face, text, telephone, or e-mail.Utilizes the appropriate reports to prioritize outreach to ensure care coordination.Works closely with physicians and the multidisciplinary care management teams. Facilitates care coordination, and documents efforts.May assist with obtaining authorizations and scheduling where appropriate.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INDUSTRY, RELATIONSHIP DEVELOPMENT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Success will be measured by the results of the process and outcome performance measures of the population of patients. Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Knowledgeable in Excel, Word and PowerPoint and able to use electronic medical records such as EPIC. Required Work Experience: One (1) year of experience in a healthcare setting required.

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 60%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 40%
• Sitting = 40%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 40%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 40%
• Dust = 40%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 20%
• Hazardous Medication = 0%
• Latex = 60%
• Computer Monitor = 60%
• Domestic Animals = 40%
• Extreme Heat/Cold = 20%
• Fire Risk = 40%
• Hazardous Noise = 20%
• Heating Devices = 40%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.
Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.
or 6 months of prior inpatient/outpatient direct patient care experience.
2.    Ability to read, write and communicate in English in a clear and concise manner. 
3.    Medical Terminology.
4.    Computer skills. 
5.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
6.    Must have proven problem-solving abilities for routine situations.
7.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.
III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

FOR TA PURPOSES:

Job Title:    Patient Care Technician I
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.  Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry).  Measures and records patients’ weights and heights. 
8.    Performs EKG’s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.  
9.    Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
10.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.
11.    Observes, measures, records oral food and fluid intake.  Refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed. 
12.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
13.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
14.    Replenishes patient and unit supplies and equipment as needed.
15.    Requests assistance from identified resources when more direction is needed.  
16.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to               creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
II.  Position Qualifications:
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
1.2.    Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.