Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Foodservice Workers will be assigned to perform various tasks within the foodservice area.
• This may include but is not limited to food preparation, packaging, and deliveries.
• Cleans and sanitizes any and all food service areas as required by management and regulatory agencies.
• Takes and records temperature of food and food storage areas, such as refrigerators and freezers.
• Places food trays over food warmers for immediate service or stores them in refrigerated storage cabinets.
• Weighs or measures ingredients.
• Receives and stores food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
• May handle cash depending on needs.

• Read and interpret patient meal tickets, read and confirm patient identifiers, recipes,  ingredients, labels and dating.

​​Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

• This is a Flex position (per diem, hours as needed). Non-benefits eligible.
• Hours will vary based on department staffing needs.
• Prior experience with food handling preferred (prep, serving, cleaning, customer service).
• To learn about our Foodservice team, click here: https://jobs.geisinger.org/food

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High school diploma or equivalent

Preferred – Associate’s degree

Work Experience

Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.

Certifications

Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
• Skills to effectively present information and respond to questions from patients and customers, with proficiency.
• Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
• Good organizational, time management, and conflict resolution skills.
• Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. 
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience
Required -None.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Crisis Prevention Institute (CPI) Certification within 30 days of hire.

Certification in Advanced Cardiovascular Life Support (ACLS) within 90 days of hire.

Pediatric Advanced Life Support (PALS) within 90 days of hire.

Preferred -Certification in clinical specialty area.
 

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Good organizational and time management skills and ability to be self-directed.

• Ability to demonstrate good judgement.

• Good interpersonal skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implement teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Utilizes data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please click the below link to view Ochsner Rush’s delineated job descriptions based on daily duties. Once you click on the link, you will have to request permission before being able to view the site. Please note, this could take up to 24 hours for access to be granted.

RUSH HR - Home (sharepoint.com)

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience
Required - None.

Preferred - Experience directly supervising or managing others.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.
 

Knowledge Skills and Abilities (KSAs)

• Good organizational and time management skills and ability to be self directed and demonstrate good judgement.

• Good interpersonal skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

• Leadership skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Ensures correct order is obtained, patient is properly identified and prepared for exam, and that clinical history is corroborated and appropriately documented while respecting confidentiality.
• Utilizes appropriate imaging protocol and optimizes technical factors while maximizing patient safety, optimizing patient care, and applying principles of ALARA (As Low as Reasonably Achievable). 
• Preparing and/or administering, as applicable, medications through new or existing vascular access site as prescribed by a licensed practitioner.  
• Evaluates images for proper positioning and acceptable technical quality and verifies archival storage and/or transfer of data, post processing of data if applicable. 
• Educating and monitoring students and other health care providers. 
• Ensures correct order is obtained, patient is properly identified and prepared for exam, and that clinical history is corroborated and appropriately documented while respecting confidentiality.
• Preparing and/or administering ultrasound enhancing agents through new or existing vascular access site in accordance with ASE guidelines for appropriate use.
• Communicates abnormal and unexpected findings with the provider to prioritize the need for additional testing or urgency of care with the licensed provider.
• Collaborating with a licensed practitioner in the performance of sonographic interventional procedures.
• Ensuring equipment parameters for diagnostic and interventional procedures are of optimal technical and administrative quality as requested by a licensed practitioner.
• Performing diagnostic, interventional, sonographic procedures as prescribed by a licensed practitioner or during appropriate educational activities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

Benefits of working at Geisinger:

• 401(k) plan that includes automatic Geisinger contributions  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

Registered nurse renders highly professional and technical nursing care to assigned patients.
Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation).

Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

• Graduate of an accredited school of nursing
• Current Basic Life Support Certification
• Current license to practice nursing in Texas or eligibility to do so
• Work experience: at least 2 years L&D RN experience

Your Job Responsibilities:

Adheres to the general hospital standards to promote a cooperative work environment

by utilizing communication skills, interpersonal relationships and team building.

Assumes responsibility for the nursing components of the patient/family/significant
other educational process.

Communicates to the team, co-workers, patients, and family members and evaluates
understanding of informational manner.

Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.

Ensures complete, accurate, and timely written communication of patient information.

Provides a therapeutic environment through safe, accurate, and timely medication and
IV administration.

Takes personal responsibility and initiative for performance and for professional growth
and development.

Utilizes the nursing process to ensure quality patient care is provided throughout the
episode of care.

Other duties as assigned.

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

May perform a wide variety of advanced patient care duties under the supervision of a Registered Nurse and maintains the patient care and unit environment consistent with the policies, procedures, and practices. Meets the qualifications to provide care for patients in the specific age range on their assigned clinical area.

• Provides enhanced patient care under the direction of the licensed nurse, which may include but is not limited to advanced dressing care, suctioning, removal of Foley Catheter and peripheral IV.
• May perform venipunctures and skin punctures to obtain blood specimens according to Clinical Laboratory Standards Institute guidelines.
• May perform daily, hands-on aspects of the storage, preparation and delivery of breast milk, infant and pediatric formulas.
• Documents in the appropriate sections to create a complete and accurate medical record.
• Identifies, observes, and documents the physical needs of the patient according to established standards. Reports any changes in patient condition to licensed personnel in a timely manner.
• Obtains and maintains the integrity of specimens in accordance with policy and procedure, according to physician order.
• Provides for or assists patients with activities of daily living and fulfills designated and delegated responsibilities for ongoing continuum of care. Includes patient hygiene and changing linens.
• Provides one to one patient safety watch as assigned following established policies and procedures.
• Accurately processes specimens and provides timely transport of the specimen to the laboratory.
• Performs point of care patient testing and point of care instrument maintenance and quality control.
• Assists in problem solving, trouble shooting and taking corrective measures in care and maintenance of equipment and supplies.
• Serves as a preceptor and mentor for new staff and students in a positive manner.
• Performs clerical duties for admissions, transfers, discharges, and deaths according to standards and facilitates patient throughput activities. Transcribes and processes orders according to unit standard.
• Releases and confirms ordered tests to appropriate departments.
• Coordinate's transportation of patients to multiple tests.
• Participates in obtaining and communicating electronic information as pertinent to the nursing unit. Schedules tests, faxes consult, etc.
• Assists in ordering supplies. Stationery items as well as floor stock, patient needs, individual nursing supplies.
• Communicates with food services to ensure appropriate patient diets.
• Operates, problem solves, and takes corrective measures for clerical equipment. To include scheduling maintenance of computers, fax machines, phones, etc.
• Staff have access to non-controlled medications storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic or unit.
• Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assists with transporting blood products to and from Blood Bank as needed.
• Discharge follow up phone calls / coordinating virtual discharge appointment team.
• Support / Assist staff with 5 min Drills and/or Quality Rounds - participate in regulatory readiness as needed.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Benefits of working at Geisinger:

•        Full benefits (medical, dental and vision) starting on day one

•        Three medical plan choices, including an expanded network for out-of-area employees and dependents

•        Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution

•        Company-paid life insurance, short-term disability, and long-term disability coverage

•        401(k) plan that includes automatic Geisinger contributions

•        Generous paid time off (PTO) plan that allows you to accrue time quickly

•        Up to $5,000 in tuition reimbursement per calendar year

•        MyHealth Rewards wellness program to improve your health while earning a financial incentive

•        Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

•        Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more

•        Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Join the Geisinger Family! Apply now!

Position Details:

• Full Time, Days/Evenings (36Hours/Weekly)
• 3 - 12 Hour Shifts, 7am - 7:30pm
• Every Other Weekend and Holiday Rotation Required

This posting reflects an opening for a Patient Care Technician and we are seeking candidates for that position. Geisinger reserves the right to consider applicants who are currently enrolled in an accredited RN or LPN program for a Student Nurse Associate (SNA) role based on their skills, qualifications, and experience. We encourage all qualified individuals to apply.

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Conducts routine patrols on foot or by car of assigned areas; enforces hospital rules of conduct; is aware of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate; completes detailed written shift reports as required; may carry a watch tour clock or similar device to record the patrol of a designated area.
• Directs firefighting activities; inspects buildings for fire and safety hazards; enforces fire and safety rules; participates in fire drills and fire and safety programs for employees; works cooperatively with local fire departments.
• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.
• Provides routine escort and emergent delivery services to campus facilities.
• Participates in orientation of new employees and students in fire, safety, and security policies; trains in fire fighting techniques and use of equipment.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Operates security technology equipment including; personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios.
• Performs emergency and hazardous material response services in accordance with training, policy and equipment capabilities.
• Performs security and emergency services related to site emergency management plans.
• Trains in relation to Hospital Emergency Incident Command System job roles.
• Performs set up duties related to Emergency Operations Center.
• Investigates employee, visitor, and patient complaints; works cooperatively with local police departments and authorities.
• Completes detailed reports on incidents, thefts, losses.
• Responds to requests for assistance involving patients in the assigned locations; assists in locating patients; assists Life Flight with unloading patients and equipment, as necessary.
• Coordinates and performs prisoner escort duties consistent with protocol.
• Assists and directs patients and visitors to areas within the Medical Center; furnishes information, as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assures an adequate supply of wheelchairs at the hospital entrance.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Additional competencies and skills outlined in any department specific orientation will be considered essential to the performance of the job related to that position. The specific statements in this profile are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Make a Real Impact in Healthcare—Join Our Security Team

At Geisinger, security is about more than protecting buildings—it's about protecting people. As a Security Officer I, you'll help create a safe, welcoming environment for patients, visitors, and employees so they can focus on what matters most: exceptional care and healing.

If you're dependable, service-oriented, and thrive in a role where no two days are alike, we invite you to join our team. From assisting patients and visitors to responding to safety concerns and supporting hospital operations, you'll make a meaningful difference every day.

Geisinger is proud to offer a Security Officer I a $16.24 minimum hiring rate with increased rates for experienced individuals and up to $2 shift differentials for evening, nights, and weekend shifts!

• Hours: Part Time, 20 hours per week, Nights
• Weekends and Holidays rotation
• Required Experience: High School Diploma or GED and valid Driver's License
• Preferred Experience: One (1) year of related experience

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger:

• Part Time benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Location:

Geisinger Medical Center Muncy (GMCM)

Shift:

Rotation (United States of America)

Scheduled Weekly Hours:

36

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Geisinger is proud to offer an Inpatient RN up to $24,000 hiring incentive for eligible candidates! $41.50 minimum hiring rate with increased rates for experienced individuals and up to $7 shift differentials for evening, night, and weekend shifts!

Job Duties:

• The Registered Nurse assesses plans, organizes, performs, and evaluates nursing activities to meet the needs of the patient. Promotes adaptive responses of patient/family to achieve the highest level of patient care, promote safety, and maximize patient satisfaction. Exhibits compassionate care during patient-nurse interactions. Coordinates patient care and interaction of staff. Meets the qualifications to provide care for patients in their assigned nursing unit. Responsible for ensuring the very best patient/family experience by optimizing all interactions.
• Completes assessments as established by scope of practice and unit standards.
• Addresses physical, psychological, social, cultural, and spiritual needs of patient and family throughout the continuum of care.
• Formulates, coordinates, and provides plan of care as established in unit standards including, patient and family education, family needs and discharge planning throughout hospitalization with members of the interdisciplinary team.
• Provides direct patient care including, treatments, medications, and diagnostic studies according to policy and procedure.
• Evaluates effectiveness of nursing interventions and revises plan of care based upon patient response to interventions.
• Initiates collaboration with physicians, ancillary personnel, and other interdisciplinary team members and acts to proactively resolve and facilitate patient needs.
• Problem solves, troubleshoots and takes corrective measures in the care and handling of equipment.
• Participates in unit-based decision-making regarding the utilization of evidence- based practice.
• Actively participates as a team member working toward team goals of the unit and organization and is accountable for unit and system specific metrics.
• Actively participates in patient quality and safety education programs and other activities designed to improve departmental and organizational quality and safety.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Benefits of working at Geisinger:

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
• The ability to work under a Temporary Practice Permit until you take NCLEX
• Shared governance structure that empowers our nurses
• Professional opportunities for growth and advancement
• Support and mentorship from a full range of dedicated nursing leaders
• Community involvement through our Employee Resource Groups
• Employee referral incentive program
• Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.

Join the Geisinger Family! Apply now! To learn more about Geisinger opportunities, please contact Tracey Carolus, Nurse Recruiter at [email protected] or 717-242-7202.

Position Details:

Education:

Graduate from Specialty Training Program- (Required), Bachelor's Degree-Nursing (Preferred)

Experience:

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s):

Basic Life Support Certification within 6 months - Default Issuing BodyDefault Issuing Body, Licensed Registered Nurse (Pennsylvania) - RN_State of PennsylvaniaRN_State of Pennsylvania

Skills:

OUR PURPOSE & VALUES:Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS:We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE:We treasure colleagues who humbly strive for excellence.
• LEARNING:We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience

Required - None.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills.

• Good organizational and time management skills and ability to be self-directed.

• Ability to demonstrate good judgement. 

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please click the below link to view Ochsner Rush’s delineated job descriptions based on daily duties. Once you click on the link, you will have to request permission before being able to view the site. Please note, this could take up to 24 hours for access to be granted.

RUSH HR - Home (sharepoint.com)

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High school diploma or equivalent

Preferred – Associate’s degree

Work Experience

Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.

Certifications

Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
• Skills to effectively present information and respond to questions from patients and customers, with proficiency.
• Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
• Good organizational, time management, and conflict resolution skills.
• Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. 
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High School diploma or equivalent

Work Experience

Required - None

Preferred - Experience in the healthcare industry

Certifications

Required - Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Thorough understanding of current medical terminology.
• Self-directed with the ability to work independently and exercise sound judgment in difficult situations.
• Strong organizational, planning and time management skills.

Job Duties

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Conducts routine patrols on foot or by car of assigned areas; enforces hospital rules of conduct; is aware of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate; completes detailed written shift reports as required; may carry a watch tour clock or similar device to record the patrol of a designated area.
• Directs firefighting activities; inspects buildings for fire and safety hazards; enforces fire and safety rules; participates in fire drills and fire and safety programs for employees; works cooperatively with local fire departments.
• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.
• Provides routine escort and emergent delivery services to campus facilities.
• Participates in orientation of new employees and students in fire, safety, and security policies; trains in fire fighting techniques and use of equipment.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Operates security technology equipment including; personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios.
• Performs emergency and hazardous material response services in accordance with training, policy and equipment capabilities.
• Performs security and emergency services related to site emergency management plans.
• Trains in relation to Hospital Emergency Incident Command System job roles.
• Performs set up duties related to Emergency Operations Center.
• Investigates employee, visitor, and patient complaints; works cooperatively with local police departments and authorities.
• Completes detailed reports on incidents, thefts, losses.
• Responds to requests for assistance involving patients in the assigned locations; assists in locating patients; assists Life Flight with unloading patients and equipment, as necessary.
• Coordinates and performs prisoner escort duties consistent with protocol.
• Assists and directs patients and visitors to areas within the Medical Center; furnishes information, as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assures an adequate supply of wheelchairs at the hospital entrance.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Additional competencies and skills outlined in any department specific orientation will be considered essential to the performance of the job related to that position. The specific statements in this profile are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Make a Real Impact in Healthcare—Join Our Security Team

At Geisinger, security is about more than protecting buildings—it's about protecting people. As a Security Officer I, you'll help create a safe, welcoming environment for patients, visitors, and employees so they can focus on what matters most: exceptional care and healing.

If you're dependable, service-oriented, and thrive in a role where no two days are alike, we invite you to join our team. From assisting patients and visitors to responding to safety concerns and supporting hospital operations, you'll make a meaningful difference every day.

Geisinger is proud to offer a Security Officer I a $16.24 minimum hiring rate with increased rates for experienced individuals and up to $2 shift differentials for evening, nights, and weekend shifts!

• Hours: Part Time, 20 hours per week, Nights
• Weekends and Holidays rotation
• Required Experience: High School Diploma or GED and valid Driver's License
• Preferred Experience: One (1) year of related experience

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Location:

Geisinger Multi-Specialty Clinic Olive Street

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

If you are an experienced LPN who is looking for an appealing environment or a new LPN who is looking for a great place to learn patient care on a welcoming team apply to learn more.

Geisinger is proud to offer a $5000 sign on bonus for eligible LPN hires. Ask us for more details.

Job Duties:

Geisinger 65 Forward is a new kind of primary care, designed just for people 65 and older.

• A typical schedule is full-time, 40-hour work week, Monday through Friday; 7:30 am to 4 pm or 8:30 am to 5 pm
• $5000 Sign on Bonus, ask us for details

Benefits of Working at Geisinger Starting Day 1:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Position Details:

Provides primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition. Follows up on diagnostic testing to ensure completion, accuracy, and filing of same in medical record to ensure continuity and quality of care. Promotes a clean environment. Meets the qualifications to provide care for patients in specific age range on their assigned clinical area.

• Obtains and documents patient medical history, chief complaint, vital signs, and provides basic medical data base for provider, and prepares patient for examinations.
• Provides direct clinical care as directed by provider.
• Assists provider in performance of minor surgical diagnostic procedures and ancillary diagnostic examinations as directed by provider to facilitate accurate diagnosis.
• Collects and prepares laboratory specimens and complete associated paperwork to expedite laboratory studies with maximum accuracy and efficiency.
• Executes and documents ongoing patient communication, as directed by provider, prioritizes communication to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patients needs Administers medications and vaccines including intradermal and skin testing under the direction of a provider and per scope of practice.
• Cleans and sets up examination and treatment rooms between cases, ensures required levels of asepsis, availability of appropriate instruments and equipment, and preparation of patient.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Education:

Graduate from Specialty Training Program-Nursing (Required)

Experience:

Minimum of 1 year-Nursing (Preferred)

Certification(s) and License(s):

Basic Life Support Certification - Default Issuing BodyDefault Issuing Body, Licensed Practical Nurse - Default Issuing BodyDefault Issuing Body

Skills:

Communication, Computer Literacy, Customer Service, Multitasking, Teamwork

OUR PURPOSE & VALUES:Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS:We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE:We treasure colleagues who humbly strive for excellence.
• LEARNING:We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• ​Cleans and disinfects patient and non-patient facing areas, departments and spaces.
• Handles various waste streams to include but not limited to; municipal waste and recyclable waste.
• Wears standard personal protective equipment as required.
• Follows procedures for the proper use of hospital approved products utilized in the cleaning and disinfection processes.
• Places the appropriate signage in an area to indicate cleaning is occurring and floor is wet to reduce the risk of falls.
• Reports identified facility repairs as directed or observed, according to current established policy or procedure.
• Utilizes mobile technology to ensure compliance with bed management procedures and other environmental services functions that are performed daily.
• Performs detailed cleaning to include but not limited to; high dusting, walls, ceilings, tracks, vents and lights.
• Collects soiled linen and transports to hospital staging area for vendor pickup as applicable.
• All EVS Staff who enter Medication Rooms (Where Applicable) must receive mandatory education on proper Medication Room protocol.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

Join our EVS team and play a critical role in hospital cleanliness!

Hours for this position are 7:00 am to 3:30 pm + weekend and holiday rotation.

EVS provides healthcare environmental services 24 hours a day, 7 days a week, including weekends and holidays.

We clean and disinfect both patient and non-patient areas, helping to prevent communicable diseases by thoroughly cleaning and disinfecting public areas, hospital office and administrative areas, patient rooms, restrooms and hallways.

We are proud to offer:

• Sign-on Bonus up to $2,500 for eligible candidates.

• Competitive compensation and benefits packages.

• Education and professional development including the nationally recognized CHEST certification (Certified Healthcare Environmental Services Technician).

To learn more about our EVS team, please visithttps://jobs.geisinger.org/evs

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:
Graduate of an accredited school of nursing

OR RN license evidences completion of a RN program

CERTIFICATION & LICENSURE:

RN-Registered Nurse for the state where care is provided

BLS-Basic Life Support Healthcare Provider

ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:

2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Demonstrated general knowledge and competence with regard to nursing theories, concepts and practices; medical terminology; anatomy; and physiology.

Working knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Time management and organizational skills, including the ability to prioritize patient care, assignments and work within standardized policies, procedures, and practices to achieve objectives and meet time sensitive activities.

Basic knowledge of computer applications, such as Microsoft Office Suite (Word and Outlook).

Work independently as well as be part of the team, while accomplishing multiple interventions in an ever-changing environment.

Ability to communicate and engage team members, patients and families in a variety of stressful situations.

Use existing procedures and critical thinking to identify and solve routine or complex problems.

Ensure the privacy of each patient’s protected health information (PHI).

Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
 

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Responsible for checking patients in for appointments and accurately verifying demographics.
• Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.
• Reads and interprets insurance responses.
• Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
• Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.
• Communicates financial obligations to patients and collects fees at time of service as appropriate.
• Communicates the purpose of and completes all necessary regulatory forms with patient.
• Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
• Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
• Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
• Performs cash posting following department guidelines.
• Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights.
• Independently works work queues to ensure timely resolution of all accounts.
• Maintain productivity and quality performance expectations
• Must maintain high regard for confidentiality.
• Accurately performs medical record maintenance and releases.
• Assists with referrals and pre-certifications, at the time of encounter.
• Properly utilizes and maintains patient recall and reschedule lists.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Benefits of working at Geisinger:

• 401(k) plan that includes automatic Geisinger contributions  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High school diploma or equivalent

Preferred – Associate’s degree

Work Experience

Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.

Certifications

Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
• Skills to effectively present information and respond to questions from patients and customers, with proficiency.
• Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
• Good organizational, time management, and conflict resolution skills.
• Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. 
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

Education

Required - Registered nurse diploma.
Preferred - associate or bachelor's degree in nursing.

Work Experience
Required -None.

Certifications

Required - Current registered nurse (RN) license in the state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Crisis Prevention Institute (CPI) Certification.

Certification in Advanced Cardiovascular Life Support (ACLS) within 90 days of hire.

Pediatric Advanced Life Support (PALS) within 90 days of hire.

Preferred -Certification in clinical specialty area.
 

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Good organizational skills.

• Good time management skills and ability to be self-directed.

• Ability to demonstrate good judgement.

• Good interpersonal skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implement teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Utilizes data, information and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please click the below link to view Ochsner Rush’s delineated job descriptions based on daily duties. Once you click on the link, you will have to request permission before being able to view the site. Please note, this could take up to 24 hours for access to be granted.

RUSH HR - Home (sharepoint.com)

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience

Required - None.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills.

• Good organizational and time management skills and ability to be self-directed.

• Ability to demonstrate good judgement.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family, and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

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Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

• Graduate of an accredited school of Vocational Nursing.

CERTIFICATION & LICENSURE:

• BLS-Basic Life Support Healthcare Provider
• LVN with Intravenous Therapy and Blood Withdrawal Certification on license

TYPICAL EXPERIENCE:

• 2 years recent relevant experience

SKILLS AND KNOWLEDGE:

• Demonstrated knowledge of basic nursing skills, various medical procedures, views, and equipment.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions,
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options,
• Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

TRAVEL

• Travel required as needed

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Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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Job Summary:

Job Duties:

Phlebotomists are responsible for collection and procurement of blood and human specimens in the clinical setting. This role is an important component of patient experience, and the individual is expected to collaborate with clinical counterparts to provide a safe environment that promotes the best possible outcomes.

• Performs venipunctures and skin punctures to obtain blood specimens according to the Clinical laboratory Standards Institute guidelines.
• Demonstrates expertise in patient identification, specimen collection, labeling, accessioning, and processing.
• Exhibit strong problem solving skills.
• Understands the criteria for specimen acceptability and rejection.
• Functions effectively in a team environment.
• Works under the leadership of Phlebotomist III, Preanalytical Specialist, Team Lead, Supervisor, or other Laboratory Leader and escalates issues accordingly.
• Possess critical thinking skills to adjust to changing work conditions.
• Carries out responsibilities in an independent and accountable manner in all assigned care areas.
• Function as an autonomous end user of relevant Geisinger business applications and tools.
• Performs collection of specimens in the Acute, Post-acute, Clinic and Field Service areas as needed.
• Mentors students and new employees.
• Expected to conduct themselves in alignment with Geisinger core values and competencies.
• Inventory management as required and directed by site or regional lead.
• Requires initial and annual competency via Learning Management System which includes an exam and direct observation checklist.
• Fosters a collaborative approach to delivering patient care, with effective communication and interpersonal skills, demonstration of individual and team accountability, and practice of sound judgement and decision making.
• Assists with continuous improvement objectives including root cause analyses and other investigative processes.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

As a phlebotomist, you'll support Geisinger’s mission of providing exceptional patient care through innovative, efficient, and high-quality laboratory services. At Geisinger, our phlebotomists are the friendly faces that collect samples to be analyzed by our state-of-the-art labs. Supporting a varied patient population, you’ll be responsible for venipunctures/skin punctures on patients in our inpatient setting.

There are many other tasks our phlebotomists complete, such as troubleshooting physician orders, processing specimens for testing, as well as aiding our patients.

We have many different skill levels in our labs, from new to experienced phlebotomists, and all skill levels are well utilized. Geisinger employs phlebotomists in roles I, II, and III. We also have numerous staff members who pursue their ASCP certification and become trainers for our department!

Phlebotomist I, II and III qualifications will be considered at appropriate compensation. Salary commensurate with experience.

• Experience as a nursing assistant (NA), certified nursing assistant (CNA), medical assistant (MA), certified medical assistant (CMA) or similar will be considered!
• Military experience will be considered. US Army 68W Combat Medic, 18D, US Navy Hospital Corpsman, and related medical specialties. 
• Phlebotomist I - less than 1 year of experience
• Phlebotomist II - 1-2 years of experience or if you graduated from Geisinger's School of Phlebotomy Program
• Phlebotomist III- qualifications of Phlebotomist II and ASCP Certification and Internal preceptor course

• Hiring Incentive: This position qualifies for a $5,000 SIGN ON BONUSfor eligible candidates

• Geisinger Wyoming Valley (GWV)
• Full time
• Nghts
• 1030p-7a, weekends and holidays as scheduled

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

• Graduation from an accredited Radiologic Technologist Program

CERTIFICATION & LICENSURE:

• BLS-Basic Life Support Healthcare Provider
• CRT-Certified Radiologic Technologist
• RHF-Radiology Fluoroscopy within 180 Days of hire if required at the affiliate

TYPICAL EXPERIENCE:

• 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• General knowledge of diagnostic MRI principles, procedures, views, and equipment, including some experience responding to traumas and various hospital emergencies.
• Capable of performing routine MRI examinations as well as a basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and related information systems (Radiology (RIS), laboratory (LIS), electronic health records (EHR), EPIC, and picture archive and communication system (PACS).
• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s protected health information (PHI).
• Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

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Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

Coach physicians and other healthcare professionals in evidence-based service behaviors and communication techniques for an improved patient experience and patient satisfaction with care providers:
• Identify potential clinician coaching clients for coaching engagement.
• Conduct clinician and patient interviews, shadow clinician-patient interactions and observe clinician interpersonal skills and non-verbal communication to identify improvement opportunities according to evidence-based best practices.
• Consult with clinicians on opportunities to incorporate evidence-based service behaviors and communication techniques into his/her practice approach.
• Utilize an appreciative inquiry coaching model to gain commitment and elicit follow-through from clinician coaching clients. Facilitate effective behavioral change in physicians and clinical staff.
• In partnership with coaching clients, design and develop action plans and follow-up strategy to create accountability and support sustained behavior change.
• Train evidence-based service behaviors and communication techniques in both individual and group settings.
• Maintain familiarity with latest tools and research evidence for best practices in the areas of service excellence and patient communication to successfully enhance the physician-patient communication.

Provide service excellence staff training, leader coaching and process improvement support to improve physician and staff satisfaction with the work environment and patient satisfaction with their care experience:
• Collect and review patient feedback, patient satisfaction data and other pertinent data for each care center/practice/service area.
• Conduct patient and staff rounds, shadow staff-patient interactions and observe staff interpersonal skills and non-verbal communication to evaluate coaching needs and determine appropriate level of coaching engagement.
• Consult with care center/practice/service area leaders on identified opportunities for improvement. Facilitate, coach and mentor each practice in areas of development necessary to achieve the target condition.
• Utilize an appreciative inquiry coaching model to gain commitment and elicit follow-through from the care center/practice/service area leader. Facilitate effective behavioral change in management and staff.
• Train staff and leaders on evidence-based best practices for service behaviors and communication skills. Train care center/practice/service area management to assess/validate service behavior and communication skill competencies. Train care center/practice/service area management to reward/recognize and coach staff to maintain accountability and continued demonstration of service behaviors.
• Support care center/practice/service area teams in achieving measurable improvements in patient satisfaction with continued improvement over the long term.
• Serve as a coaching resource to the leaders regarding achieving service excellence and superior patient experiences.
• Leverage organization resources to support development in management competencies that may include: basic leadership skills, crucial conversation, development of behavior standards, performance reviews and accountability, staff development, reward/recognition, process improvement skills and office procedures. When consultation is needed for improvement areas that are outside the scope of service excellence’s areas of expertise, facilitate connections to appropriate internal or external resources.
• Support continuous process improvement by utilizing Lean management and process improvement methodologies where appropriate and aligning service behavior interventions with clinical and process initiatives.
• Effectively lead process change to eliminate waste and create efficient operational flow, utilizing rapid cycle improvement planning to execute plan, do, study, act initiatives.
• Design and develop action plans, accountability resources, and training resources to meet the needs for effective deployment throughout the organization.
• Maintain ongoing coaching follow-up for the duration of the action plan and until the target state is achieved and throughout a maintenance period when sustainment is validated.
• Act as a change agent to enhance culture and instill a service ethic to change long-standing behaviors of frontline workers, management and physicians. Facilitate effective behavioral change in physicians, leaders and clinical staff.
• Ensure exceptional service on an ongoing basis via an understanding of concrete behaviors required to achieve higher patient satisfaction levels for physicians, staff and management.
• Integrate lessons learned from patient feedback, patient family advisors, staff, leadership and associates to positively impact the organizational service and operational excellence culture.

Collaborate, create, coordinate, implement, facilitate and/or communicate service excellence initiatives:
• Create recommendations to prioritize care centers/practices/service areas for engagement in the service excellence initiatives.
• Develop programs and facilitate clinician training opportunities.
• Participate in the regional behavioral interviewing team to assess clinician candidates’ service behavior aptitude prior to hiring. Participate in new clinician on-boarding.
• Oversee mystery shopping activities to ensure process improvements are consistently executed with every patient every time. Measure outcomes and provide feedback to the practice/care center management.
• Round in all areas to offer “fresh eyes” and secret shop to provide feedback to leaders on service performance in their areas.
• Oversee patient story collection and sharing to continually encourage a patient-centric organizational culture.
• Establish service behavior and communication competency assessments in alignment with annual basic skills assessments.
• Establish continuity of service behaviors and accountability between staff and the patient service center.
• Create an excellent patient experience across the full continuum of care.
• Regularly communicate with and provide leadership information associated with strategies of patient satisfaction and ongoing service excellence activities/initiatives.

Facilitate report and communicate the voice of the patient to decision-makers and care providers:
• Conduct one-on-one or group setting trainings to educate care providers and leaders about the standard Sutter Health patient satisfaction measurement tools and metrics, and industry standards and trends.
• Serves as a super user for patient satisfaction vendor’s tools and other quality tools. Initiate and run reports. Conduct trainings to train care center/practice/service area leaders in the patient satisfaction vendor’s available measurement, reporting and process improvement tools.
• Interpret patient satisfaction data and mentor leaders and service excellence champions in data interpretation to identify opportunities and improvement trends.
• Work with patient family advisors to incorporate patient feedback into process improvement efforts.
• Incorporate trends in patient complaints in communication of patient feedback to management/leadership.
• Provide written monthly reports to leadership regarding current coaching activities and progress for each practice in the service excellence initiative. Report to include current outcome measures.

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma

Bachelor's: Bachelors in Healthcare Admin, Human Resources, Communications, Behavioral Health, Psychology, Counseling, Training & Development, Organizational Leadership, or Performance Improvement

TYPICAL EXPERIENCE:
5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:
Knowledge of the operations of a healthcare system and/or a medical office is required.

Knowledge of ICF Coaching Core Competencies is required.

Knowledge of Microsoft outlook, word, excel, and power-point applications in a windows environment is essential.

Ability to effectively use external sources of information (like the internet, research journals and professional affiliations) is required.

Must have verbal and interpersonal communication skills, be an effective listener with an understanding of how to influence and motivate others.

Must have proficiency with inquiry-based coaching techniques.

Must be able to develop and maintain effective relationships with physicians, management, support staff, patients and coworkers.

Proven client-customer relations skills are required.

Facilitation and presentation skills are required.

Must be able to work with people with various backgrounds and experiences.

Must have organizational, analytical and critical thinking skills, enabling an individual to work collaboratively with others at all levels of the organization.

Must have the ability to effectively deal with multiple priorities in a fast-paced, ever-changing environment.

Must be able sit for long periods of time at computer workstation.

Must be able to stand for long periods of time while conducting training sessions.

Must be able to safely lift and carry file boxes, portable laptop and projection equipment and other department related equipment or materials weighing up to 30 pounds without assistance.

PHYSICAL ACTIVITIES AND REQUIREMENTS:
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift:

Schedule:

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Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

• Graduate of accredited occupational therapy program.

CERTIFICATION & LICENSURE:

• OT-Occupational Therapist
• BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

• 2 years recent relevant experience in Hand Therapy

SKILLS AND KNOWLEDGE:

• Critical thinking, complex problems solving, decisive judgement and ability to work independently. Knowledge and application of professional practice and regulatory requirements.
• Must be able to work in demanding work environment, organize multiple priorities completing work duties within expected timelines and requirements.
• Computer and required technology proficiency/competencies.
• Demonstrates effective and efficient professional communication (verbal & written) skills as well as interpersonal skills, conflict resolution, teamwork/collaboration, customer service and community relations abilities.
• Able to retain and apply new knowledge & skills.
• Keeps abreast of professional practice development and advancement.

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Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.