We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

Other: Graduate of accredited occupational therapy program.

CERTIFICATION & LICENSURE:

OT-Occupational Therapist

OR OLP-Occupational Limited Permit

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Critical thinking, complex problems solving, decisive judgement and ability to work independently.

Knowledge and application of professional practice and regulatory requirements.

Must be able to work in demanding work environment, organize multiple priorities completing work duties within expected timelines and requirements.

Computer and required technology proficiency/competencies.

Demonstrates effective and efficient professional communication (verbal & written) skills as well as interpersonal skills, conflict resolution, teamwork/collaboration, customer service and community relations abilities.

Able to retain and apply new knowledge & skills.

Keeps abreast of professional practice development and advancement.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:
Graduate of an accredited school of nursing

OR RN license evidences completion of a RN program

CERTIFICATION & LICENSURE:
RN-Registered Nurse for the state where care is provided
BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:
2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:
Demonstrated general knowledge and competence with regard to nursing theories, concepts and practices; medical terminology; anatomy; and physiology.

Working knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Time management and organizational skills, including the ability to prioritize patient care, assignments and work within standardized policies, procedures, and practices to achieve objectives and meet time sensitive activities.

Basic knowledge of computer applications, such as Microsoft Office Suite (Word and Outlook).

Work independently as well as be part of the team, while accomplishing multiple interventions in an ever-changing environment.

Ability to communicate and engage team members, patients and families in a variety of stressful situations.

Use existing procedures and critical thinking to identify and solve routine or complex problems.

Ensure the privacy of each patient’s protected health information (PHI).

Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

EDUCATION:

HS Diploma: High School Diploma or General Education Diploma (GED)

Other: Graduate of a Medical Assistant program (Must present diploma within 90 days)

OR Completion of Medical Assistant externship (160 hours)

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

General knowledge of various medical procedures, views, and equipment.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.

Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.

General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).

Ability to

-prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

-work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

-identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

-build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Schedule:

Shift Hours:

Days of the Week:

Weekend Requirements:

Benefits:

Unions:

Position Status:

Weekly Hours:

Employee Status:

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

City/State

Work Shift

Overview:

Sentara RMH Medical Center is currently seeking a customer service - focused, Registered Nurse to join our emergency department team.  This is an ideal position for RN candidates who enjoy a fast paced, team oriented environment. 

For many of our Registered Nurse roles, we welcome new graduate applicants. We're excited to share our starting pay rate for new graduate registered nurses with less than 1 year of experience is $36.00/hour.

Education

Associates Degree or Bachelor's degree – Nursing (Required)

Certification/Licensure

Active Registered Nurse license (Required)

Experience

Previous acute care experience (Required)

At least 1 year of Emergency Room experience (preferred)

Duties/Responsibilities

The Registered Nurse (RN) is responsible for performing a competent level of nursing care as demonstrated by the critical thinking model known as the nursing process. The standards of practice (assessment, diagnosis, outcomes identification, planning, implementation, coordination of care- teaching and health promotion and evaluation) along with the standards of professional performance (ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence- based practice /nursing research, quality, evaluation, resource utilization, and environmental health) encompass the actions and foundation of professional nursing. The RN possesses clinical knowledge and skills to meet standards as required by specific clinical areas.

Transition to Practice/Nurse Residency Program

This 10-week TTP program focuses on the orientation transition experience with intentional knowledge support and skill acquisition for practice in Medical-Surgical areas.

Program includes:

• Formal delivery of fundamental nursing concepts and standards via foundational ENO (Elsevier’s Emergency Nursing Orientation) modules blended with in-person sessions utilizing case studies, gaming, simulation, and skills labs
• Exposure to Sentara policies and evidence-based practice guidelines as recommended by the Emergency Nursing Association (ENA)
• Hands-on experience in the ED alongside a trained nurse preceptor
• Opportunity to share your experiences/ networking with peers in a safe, protected environment
• A series of virtual professional development sessions with mentoring (optional for experienced nurses

Keywords: ER Nurse, RN, Staff Nurse, Emergency department, talroo-nursing

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.

Our Caring Workplace Environment

•A Caring Commitment serving our community for 100+ years

•Free and convenient parking

•Collaboration and shared governance

•CMS 5-Star and Magnet designated hospital

•EAP – 24 x 7

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State

Work Shift

Overview:

Overview

Sign on bonus available for qualified candidates!

The Medical Assistant performs patient care and administrative/clerical related tasks and procedures based on training, education, and competency evaluations, and as delegated by and under the direction/supervision of the Physician, Nurse Practitioner/Physician Assistant (NP/PA), Registered Nurse (RN), or Licensed Practical Nurse (LPN). One of the following certifications is required upon hire: Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA), or EMT Basic Certification (EMT).

 The Medical Assistant provides an environment for safety; identifies, addresses, and incorporates principles of safety for the patient, visitors, and employees. Provides patient care tasks and procedures and administrative duties (as appropriate).  Demonstrates the ability to objectively assess a specific situation from a number of viewpoints considers an array of alternatives, assists with the development of realistic action plans and evaluates outcomes. Demonstrates the development of the specific skills and knowledge required of medical assistants, effective inter-departmental interactions, and ability to follow department and system policies, procedures, and practices. Productive and efficient in daily operations.  Utilizes appropriate resources that are safe, effective, ethical, and fiscally responsible.  Basic Life Support (BLS) required within 90 days of hire. 

Education

HS Diploma required

Certification/Licensure

CCMA, CMA, RMA, EMT-B or Paramedic certification required

Experience

None required

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Talroo-Allied Health, Medical Assistant, MA, CMA, CCMA, EMT

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State

Work Shift

Provider Specialty

Overview:

Sentara Anesthesiology Specialists, a division of Sentara Medical Group, is seeking a Board-Certified/Board-Eligible Anesthesiologist to provide PRN coverage at Sentara Princess Anne Hospital in Virginia Beach, Virginia. Sentara Princess Anne Hospital is a modern, award-winning acute care facility known for its patient-centered approach, advanced surgical services, and commitment to clinical excellence. Located in one of the fastest-growing communities in Hampton Roads, the hospital offers physicians the opportunity to practice in a collaborative environment supported by innovative technology and a strong multidisciplinary team.

Sentara Princess Anne Hospital provides a comprehensive range of surgical services, including orthopedic, general surgery, gynecologic, urologic, bariatric, vascular, and robotic-assisted procedures. The hospital is recognized for delivering high-quality outcomes while maintaining a culture focused on safety, efficiency, and exceptional patient care.

Sentara Anesthesiology Specialists is a highly regarded team of anesthesiologists and CRNAs providing care to thousands of patients annually across Hampton Roads. Physicians are board certified by the American Board of Anesthesiology, and CRNAs are certified by the American Association of Nurse Anesthesiology. The group is committed to delivering high-quality, patient-centered care supported by objective quality metrics focused on outcomes, safety, and efficiency.

Position Highlights

• PRN, shift-based compensation
• Flexible scheduling opportunities
• Collaborative, team-oriented environment
• Diverse case mix in a modern surgical setting
• Exposure to orthopedic, robotic, general surgery, gynecologic, urologic, bariatric, and vascular procedures
• Strong clinical and administrative support
• Opportunity to work alongside experienced anesthesiologists and CRNAs

Benefits

• Malpractice coverage, including tail

Live Where Others Vacation

Virginia Beach offers an exceptional coastal lifestyle with miles of award-winning beaches, waterfront recreation, golf courses, parks, and year-round outdoor activities. The area is known for its excellent schools, family-friendly communities, vibrant dining and entertainment scene, and convenient access to Norfolk, Williamsburg, Richmond, and Washington, DC. Whether you enjoy life on the water, a thriving cultural environment, or easy access to major metropolitan areas, Virginia Beach offers an outstanding quality of life.

Ready to Learn More?

Whether you're actively exploring new opportunities or simply interested in learning more about PRN opportunities with Sentara, I'd welcome a confidential conversation.

Please contact Jarrett Heward, Senior Physician Recruiter, at jxheward@sentara.com or schedule a time to connect using the link below to learn more about this exciting opportunity.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs providers in the following states:

North Carolina, Nevada, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia and Wisconsin.

City/State

Work Shift

Overview:

Posting overview:

• This posting supports all new grad Registered Nursing positions at Sentara Williamsburg Regional Medical Center, Williamsburg, Virginia
• All statuses/shifts
• All units currently placing new graduate Registered Nurses

Nursing excellence starts at Sentara

Join an organization that invests in you.

Making the leap from nursing school to professional practice can be overwhelming and at Sentara, we understand.  Sentara offers a newly graduated Registered Nurse with less than 12 months of experience, a Nurse Residency Program that can give you the skills and support you need to make a successful transition into your professional practice. 

What the program offers:

• No separate application and no application deadlines.
• Automatic enrollment for all newly hired graduate nurses.
• Available at all 12 Sentara hospitals.
• After orientation, begin your Residency right away. 
• 6-months of hands-on experience alongside trained preceptors in 6 areas: Medical-Surgical, Intermediate Care, Critical Care, Emergency, Operating Room, and Women's Health
• Topics such as career pathing, professional development, leadership, self-care, and stress management.

Why choose Sentara?

At Sentara, we're committed to being the healthcare of choice in our communities and that starts with hiring passionate, patient-focused nurses like you. Join a team that's dedicated to improving health every day and invested in your success from day one.

Fast-track application requirements

Education: Graduate of an accredited RN program
Licensure: Current Virginia RN license or eligibility to obtain one
Experience: Graduating soon or graduated with less than one year of RN practice

Apply once and we can connect you to any location, units, and the recruiters and hiring managers that support them.

Competitive benefits package

• Competitive starting salaries

• Sign-on bonus for all new-to-practice RNs
• Comprehensive medical benefits, including dental and vision coverage

• Generous paid time off, sick leave, and up to 4 weeks paid family leave
• Employer-sponsored 401k/403b retirement savings plans
• Tuition assistance and student loan paydown programs
• Ongoing professional development and career advancement opportunities

Your support system

We know applying for your first nursing role comes with questions. Our RN Student Liaison is here to guide you through the process and connect you directly with Sentara locations and hiring managers.

Questions? Contact our RN Student Liaison at clberry@sentara.com

Connect with us

Meet our hiring managers and recruitment team at upcoming events both virtual and in-person. View upcoming events: https://www.sentaracareers.com/events

Ready to begin? Submit your Fast-Track application today and take the first step toward an extraordinary nursing career.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Williamsburg Regional Medical Center, a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center.

The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and “smart” operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet® recognition, the nation's highest honor for excellence in nursing. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State

Work Shift

Overview:

Sentara Norfolk General Hospital is hiring a Patient Care Technician (PCT) for the Burn Trauma unit. This is a Full Time, Day Shift (12-hour shift) position.

Hours: 7AM to 7PM - Three 12-hour shifts (36 hours/week), with rotating weekends.

Department Overview: Burn Trauma is a 34-bed mixed Intermediate care and medical/surgical unit. There are 17 beds for stepdown/intermediate level of care. The patient population is neurosurgery, trauma, burns and orthopedic trauma. The intermediate care patients are received from both the Burn/Trauma ICU and the Neurosurgical ICU. There are also 17 beds for medical/surgical level of care for neurosurgical, trauma, burns, orthopedic trauma, and bariatric weight loss (gastric bypass and gastric sleeves).

The Patient Care Technician provides patient care, supports independent and dependent activities of daily living, vital signs, mobility and ambulation, phlebotomy, point of care testing, EKG testing, peripheral IV removal, specimen collection, and foley catheter insertion and removal, and complies with patient safety practices under the direction of the professional RN nurse. Observes patients' physical, mental, and emotional conditions and documents in a timely and accurate manner while reporting any change to the nurse or medical staff.

​CLICK HERE to watch Sentara Health colleague Jacqueline share more about the role of a Patient Care Technician with Sentara.

CLICK HERE to watch Sentara Health colleague McKenzie tell us about a day in the life of a Patient Care Technician with Sentara.

Qualifications

Education:

• High School Diploma or Equivalent (Required) and one of the following is required:
• Sentara Care Partner Certification Program, or
• Successful completion of the Certified Nursing Assistant (CNA), or
• National Certified Medical Assistant (NCMA), or
• National Patient Care Technician (NCPCT), or
• Completion of US Navy Hospital Corps School, or
• Emergency Services to include EMR, EMS, EMT, AEMT and Paramedic, or
• Current student enrolled in a clinical program (beyond prerequisites) having completed at least one semester of a Registered Nurse (RN), Licensed Practical Nurse (LPN), Respiratory Therapist (RT) or Physical Therapist (PT) program, or
• Current work experience within the last three years as a Patient Care Technician (PCT) or Nursing Assistant.

​Certifications/Licensure:

• AHA Basic Life Support (BLS) certification within 90 days of hire.

Experience:

• One year of health care experience (Preferred).

Keywords: Certified Nursing Assistant, CNA, Nursing Assistant, NA, Medical Assistant, MA, Nursing Care Partner, NCP, Nursing Student, Paramedic, EMS, EMT, Patient Care Tech, PCT, #Talroo-Allied Health

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State

Work Shift

Overview:

Posting overview:

• This posting supports all new grad Registered Nursing positions at Sentara Albemarle Medical Center, Elizabeth City, North Carolina
• All statuses/shifts
• All units currently placing new graduate Registered Nurses

Nursing excellence starts at Sentara

Join an organization that invests in you.

Making the leap from nursing school to professional practice can be overwhelming and at Sentara, we understand.  Sentara offers a newly graduated Registered Nurse with less than 12 months of experience, a Nurse Residency Program that can give you the skills and support you need to make a successful transition into your professional practice. 

What the program offers:

• No separate application and no application deadlines.
• Automatic enrollment for all newly hired graduate nurses.
• Available at all 12 Sentara hospitals.
• After orientation, begin your Residency right away. 
• 6-months of hands-on experience alongside trained preceptors in 6 areas: Medical-Surgical, Intermediate Care, Critical Care, Emergency, Operating Room, and Women's Health
• Topics such as career pathing, professional development, leadership, self-care, and stress management.

Why choose Sentara?

At Sentara, we're committed to being the healthcare of choice in our communities and that starts with hiring passionate, patient-focused nurses like you. Join a team that's dedicated to improving health every day and invested in your success from day one.

Fast-track application requirements

Education: Graduate of an accredited RN program
Licensure: Current Virginia RN license or eligibility to obtain one
Experience: Graduating soon or graduated with less than one year of RN practice

Apply once and we can connect you to any location, units, and the recruiters and hiring managers that support them.

Competitive benefits package

• Competitive starting salaries

• Sign-on bonus for all new-to-practice RNs
• Comprehensive medical benefits, including dental and vision coverage

• Generous paid time off, sick leave, and up to 4 weeks paid family leave
• Employer-sponsored 401k/403b retirement savings plans
• Tuition assistance and student loan paydown programs
• Ongoing professional development and career advancement opportunities

Your support system

We know applying for your first nursing role comes with questions. Our RN Student Liaison is here to guide you through the process and connect you directly with Sentara locations and hiring managers.

Questions? Contact our RN Student Liaison at clberry@sentara.com

Connect with us

Meet our hiring managers and recruitment team at upcoming events both virtual and in-person. View upcoming events: https://www.sentaracareers.com/events

Ready to begin? Submit your Fast-Track application today and take the first step toward an extraordinary nursing career.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State

Work Shift

Overview:

Are you ready to continue your Nursing journey with us?

Sentara Virginia Beach General Hospital is hiring Experienced OR Registered Nurses (RN) for the Operating Room (OR).

Full-Time shift - $15,000 Sign on Bonus qualified candidates.

Shifts:

• Full-Time and Flexi (PRN) shifts available
• On-call required (on call requirements will be discussed during interview)

Job Description:

The Registered Nursing (RN) is responsible to perform a competent level of nursing care as demonstrated by the critical thinking model known as the nursing process. The standards of practice (assessment, diagnosis, outcomes identification, planning, implementation, coordination of care- teaching and health promotion and evaluation) along with the standards of professional performance (ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence- based practice /nursing research, quality, evaluation, resource utilization, and environmental health) encompass the actions and foundation of professional nursing. The RN possesses clinical knowledge and skills to meet standards as required by specific clinical areas.

Education:

• ADN required, BSN or higher preferred.

Certification:

• Virginia or compact multistate RN (Registered Nurse) license in good standing.
• BLS within 90 days of hire.

Experience:

• RN Experience in a hospital setting.
• OR experience

Keywords: OR, Operating Room, Registered Nurse, RN,Talroo-Nursing, flexi, prn, full-time, evenings

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.

As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Summary

Job Description:

Housekeeper

Full Time, Third Shift - 8p-4:30a

The Housekeeper is responsible for executing the daily duties required to establish and maintain a safe, hygienic, and aesthetically pleasing care environment.

Job Duties:

• Performs duties while demonstrating working knowledge of the health care cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor-saving products for all items within the healthcare environment for which tasked with servicing.
• Follows all infection prevention practices (i.e. proper cleaning and disinfection protocols and process, hand hygiene, standard & isolation precautions, as well as proper donning and doffing of Personal Protective Equipment (PPE).
• Adheres to all organization safety, risk management and infection control guidelines and standards while promoting a culture of safety.
• Removes waste and transports to the appropriate disposal area while identifying proper waste streams handling (i.e. regulated medical, recycle, solid, and hazardous.

Preferred Requirements:

• 1-2 years of Customer Service, 1-2 years of Hospitality, and/or 1-2 years of Environmental Services experience

Benefits:

• Tuition Assistance reimbursement program
• Paid Time Off available for use upon hire
• Company paid Maternity and Paternity Leave
• Bereavement Leave (includes pets)
• Employee Assistance Program
• Retirement plans with company match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Summary

Job Description:

Job Summary:

The phlebotomist is responsible for obtaining specimen patients via venous, capillary or finger sticks. The phlebotomist verifies patient identification and explains sampling process to the patient. The phlebotomist verifies patient identification prior to collection. Additionally, the phlebotomist maintains specimen integrity by using aseptic techniques, following department or special procedures. The phlebotomist is responsible for processing reference laboratory specimens, completing orders accurately, billing proper patient accounts, processing manual laboratory reports and assisting in any additional duties within the department.

Requirements:

Phlebotomy experience or successful completion of Phlebotomy training in an accredited Phlebotomy program preferred.

High School Diploma or equivalent.

Basic Cardiac Life Support required within 90 days.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.01, Shift: Varies, Schedule: 12-HR Shifts; Alternating Weekends

Position Summary

The Emergency Services Technician offers an excellent opportunity in supporting patient care and covering administrative and clinical procedures. Working in collaboration across a team of practitioners, you will ensure the best possible health care outcomes and patient experiences.

Responsibilities:

• You will assist in providing direct patient care as directed by health care practitioner
• You will engage your critical thinking skills in maintaining a safe, therapeutic and aesthetic environment.
• You will utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to hospital policies, procedures, and protocols
• Collaborate with the team to facilitate overall improvement in quality of care, patient experience, and cost reduction
• Foster a learning environment for patients/families, nursing staff, and other members of the health care team
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

Requirements:

• High School Diploma or GED
• Current Washington state certification/licensure as a CNA or NA-R, MA-P, MA-C or successful completion of EMT Training Course
• MA-P or EMT will be required to obtain NA-R within 180 days of hire
• CNA, NA-R, or EMT will be required to obtain MA-P within a specified date as determined by location; Mary Bridge Hospital and Yakima locations does not require the MA-P
• Current BLS Certification
• Previous experience as a CNA, NA-R, corpsman, or EMT, in an emergency department, pre-hospital, or acute care setting within the last three (3) years preferred

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.

About the Auburn Community

Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $27.09 - $44.76 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Join a high-performing, rapidly expanding orthopedic team at Tacoma General Hospital, a regional referral center for complex, high-acuity trauma cases across Washington state. Candidates will be part of a collaborative, multidisciplinary environment that includes physician assistants, nurse practitioners, and orthopedic resident trainees.

FTE: 1.0 Shift: Day Schedule: Variable

What We Have to Offer

• Competitive compensation: Attractive salary with potential sign-on and relocation.
• Top-tier benefits: Medical, dental, CME, retirement plans, and malpractice insurance (including tail).
• Generous time off: Ample time to recharge and maintain work/life balance.
• Career growth: Student loan repayment, leadership training, and advancement opportunities.
• Wellness support: Access to mental health services and wellness coaching.
• Pacific Northwest lifestyle: Enjoy stunning views and outdoor adventures in a vibrant community.

Please contact Carla Voss with questions: [email protected]

#LI-CV1

Position Summary

The Trauma Orthopedic Surgeon plays a critical role in the emergency and long-term care of patients with complex musculoskeletal injuries. They work as part of a multidisciplinary team—including Emergency Physicians, Trauma Surgeons, Anesthesiologists, and Rehabilitation Specialists—to provide rapid assessment, surgical intervention, and recovery planning for traumatic orthopedic injuries.

The Trauma Orthopedic Surgeon specializes in managing severe fractures, joint dislocations, soft tissue injuries, and other musculoskeletal trauma resulting from accidents, falls, or high-impact events. They perform advanced procedures such as fracture fixation, limb reconstruction, and soft tissue repair while guiding post-surgical rehabilitation to restore function and mobility. Additionally, they collaborate with emergency and critical care teams to stabilize patients and develop individualized recovery strategies.Responsibilities • Evaluate and diagnose patients with musculoskeletal disorders and injuries • Perform surgical procedures, including joint replacements, fracture repairs, and soft tissue reconstructions • Educate patients about surgical and non-surgical treatment options • Maintain accurate patient records and adhere to hospital policies and industry regulations • On Call rotation with the provider group. Requirements • Board certified/eligible at time of employment • Licensed in the state of WA by the time of employment • DEA, NPI & prescriptive authority • Current BLS for Healthcare Providers certification by the American Heart Association • Orthopedic Trauma Fellowship or substantial experience in complex trauma surgery.

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $809,000.00 - $838,133.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0, Shift: days, Schedule: variable; need flexible weekend and weekday availability

Position Summary

The Physical Therapist is an exciting opportunity at MultiCare, evaluating, planning, and implementing medically prescribed treatment programs for patients to restore functions, relieve pain and prevent disability following disease or injury. This professional-level position gives you the capacity for independent operations as you apply discretion and good judgment toward ensuring high-quality therapeutic care.

Responsibilities

• You will perform well in stress and emergency situations
• You will perform patient evaluations/re-evaluations, establish a treatment plan, and modify the treatment plan according to the needs of the patient and response to treatment
• You will perform treatment interventions for outpatient and/or inpatient population as directed
• You will perform documentation in the medical record that is timely and accurate
• You will communicate well with patients, peers, other health professionals in the coordination of care for the patients

Requirements

• Successful completion of state board examination
• Currently licensed to practice physical therapy in the State of Washington
• Experience in orthopedic, neurologic, cardiac patient management desirable

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.

About the Auburn Community

Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $47.46 - $75.24 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Where kids and families are always first

At MultiCare Mary Bridge Children’s Hospital & Health Network, caring for kids is more than what we do — it’s our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.

Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.

Pediatric Occupational Therapist!

Amazing team to join and here are a few highlights!

Pediatric experience is preferred!

-Competitive compensation

-Extensive opportunities for growth and education through our in-house education department

- Part of larger interdisciplinary program of 7 Mary Bridge outpatient therapy clinics offering supports only found in a pediatric hospital network

-Integrated with large hospital and outpatient pediatric specialty programs for enhanced service provision

Check us out: Pediatric Occupational Therapy - Mary Bridge Children's

FTE: 1.0, Shift: Days, Schedule: Days

Position Summary

The Occupational Therapist is an exciting opportunity at MultiCare, responsible for evaluating, planning and implementing occupational therapy services for in-patients and outpatients referred for Occupational Therapy. With varied and dynamic day-to-day functions, you will apply your service orientation, analysis and good judgment toward ensuring comprehensive occupational therapy care for patients.

Responsibilities

• You will perform well in stress and emergency situations
• You will perform patient evaluations/re-evaluations, establish a treatment plan, and modify the treatment plan according to the needs of the patient and response to treatment
• You will perform treatment interventions for outpatient and/or inpatient population as directed
• You will perform documentation in the medical record that is timely and accurate
• You will communicate well with patients, peers, other health professionals in the coordination of care for the patients

Requirements

• State of Washington Occupational Therapist license
• Minimum one (1) year of previous experience in occupational therapy preferred

About Mary Bridge Children’s

For more than 70 years, MultiCare Mary Bridge Children’s Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.

As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.

Why Mary Bridge Children's?

Built for children and families

Delivering care designed specifically for kids and the families who support them, with a strong focus on family-centered care.

Award-winning care

Named a Top Children’s Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.

Growing for the future

A new pediatric hospital and medical office building designed to support the future of children’s care.

Well-being and support

Generous time off, wellness resources and programs designed to help you maintain balance in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $49.36 - $78.25 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Join the MercyOne Family! We are looking to hire a Nutrition Services Clerk!

As aNutrition Services Clerk at MercyOne, you will be responsible for enhancing patient and family satisfaction by collecting and recording their food selections. Assists in ensuring that patients receive foods/meals according to their prescribed diet. Works closely with Clinical Nutrition and other IDT to ensure patient's nutrition needs are being met. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

What You'll Do:

• Assists in assuirng patients receive food according to prescribed diets.
• Maintains excellent customer relations, displaying a professional image.
• Offers appropriate food suggestions to patients in order to meet their needs/preferences.
• Reports concerns to RD's, Nurse managers, and other team members.
• Inputs patient's meal preference/menu choices.
• Delivers room service trays and late trays withing target delivery time.

Schedule:

• Full-Time, 1.0 FTE (40 hours per week)
• Varied shifts based on departmental needs
• Weekend and holiday rotation required

General Requirements:

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.
• Ability to measure weights/volume.
• Basic math
• Mandatory Reporter Training
• Strong customer relations and communication skills.

Education:

• High School diploma preferred but not required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Day shift

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. 
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care. 
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. 
• Upholds and promotes a culture of safety. 
• Continuously evaluates patient, team, and unit outcomes, taking action as needed. 
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures. 
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. 
• Pursues professional development, completes required education, and maintains certifications. 
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care. 
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.). 
• Maintains accurate, timely EHR documentation. 
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs. 
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Casual position.

36 hours required per 6-week scheduling period.

1 Winter and 1 Summer Holiday Required

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Highly independent Operating Room Technician role
• Part of a smaller pharmacy team that manages OR Pharmacy satellite operations
• Primarily Monday-Friday
• Assigned holidays
• Weekend overtime sometimes available
• Hours: 4:30am - 1:00pm

Pay Range:

Major Responsibilities  

• ​​Assists licensed pharmacist in technical duties related to preparation and distribution of medications  

• Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances   

• Assists with medication distribution tasks   

• Screens phone calls and routes as needed using proper telephone and voicemail etiquette  

• Assists in daily pharmacy procurement, inventory control, and outdate checking   

• Complete documentation required for removing, stocking, and wasting controlled substances, where applicable 

• Perform nonsterile compounding following proper USP standards, where applicable 

• Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable    

• Inspects all assigned medication storage areas for adherence to storage policies   

• Completes and documents medication admission histories, as applicable at the facility level  

• Seeks additional duties when required work is done and accepts other duties as assigned 

• May participate in quality improvement initiatives to assure the excellence of departmental services   

• May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level  

• Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards 

• Supports area leaders regarding goals and work assignments   

• Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering 

• Develop competence in third-party billing functions  

• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. 

• May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable  

• Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department 

Minimum Job Requirements 

Education

• High School Diploma or GED equivalent  

Certification / Registration / License 

• Registration or licensure with state board of pharmacy per state of employment requirements  

• Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state 

Experience

• No work experience required 

Knowledge / Skills / Abilities

• Excellent verbal and written communication skills.  

• Proven skills in working effectively with multiple departments and matrix organizational structures.  

• Strong ability to influence and develop others to move toward common goals and outcomes.  

• Strong organizational skills and the ability to work effectively with moderate guidance or direction.  

• Effective critical thinking, creativity, problem solving, and decision-making skills.  

• Expert knowledge of metrics utilized to measure revenue cycle quality and processes.  

• Ability to lead a diverse group of teams.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders  

• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material 

• Must have functional vision, touch and hearing 

• Must be able to speak and be understood by others to communicate effectively  

• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease for which appropriate personal protective equipment (PPE) is utilized to minimize exposure  

• Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes 

• Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. 

• Operates all equipment necessary to perform the job 

• Flexibility to travel between pharmacy locations 

• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.                                                                                                                                                                           

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Shift Monday-Friday, 8:00am-5:00pm

Pay Range:

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Monday, Thursday, Friday 5p-9p, Saturday 2p-10p EST
• Training: Monday-Friday 8a-5p for 4 weeks.

Pay Range:

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full-time day shift hours starting at 5:30 a.m. or 6:00 a.m. working an 8.5 hour shift. Rotating weekends and holidays required.

Pay Range:

Major Responsibilities:

• Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated. Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame.
• Evaluates results for clinical significance, validity and appropriateness. Follows prescribed policy in the reporting and notification of test results.
• Performs and documents calibration, maintenance and repair of instruments and equipment. Recognizes indicators of test and/or instrument malfunction; evaluates and implements appropriate corrections.
• Performs, documents and reviews quality control and quality assurance for improvement according to established protocol. Evaluates quality control results and takes corrective action when indicated.
• Ascertains that specimens are properly labeled and suitable for testing. Collects specimens from newborn, pediatric, and adult patients according to established protocol.
• Provides general direction, training, competency review and technical l assistance to medical laboratory technicians, phlebotomists, and support staff. Assists in the development of education and training protocols; instructs students, residents and new team members as assigned.
• Assists in improving the quality and efficiency of laboratory procedures, policies, and processes. Ensures compliance with all accrediting agency standards, supporting CAP Regulatory requirements in an acute setting.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Performs specialty testing in areas including transfusion services, microbiology, chemistry, hematology, histology, coagulation, and flow cytometry. Supports the disease specific accreditations of an institution by meeting turn- around time goals.
• Provides direct support and timely, accurate laboratory results for critical care departments such as the ED, ICU and OR during a high acuity patient event. This includes transfusion services, attending codes, performing testing on irretrievable samples, tissue grinding and gram stains, mass casualty procedures, and mass transfusion procedures.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Licensure, Registration, and/or Certification Required:

• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or
• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC) needs to be obtained within 1 year, or
• Medical Technologist (MT) certification issued by the American Medical Technologists (AMT) needs to be obtained within 1 year.

Education Required:

• Bachelor's Degree in Clinical Laboratory Sciences.
• Bachelor's or Associate's Degree in Medical Technology or related field.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Excellent verbal, written and interpersonal communication skills.

Physical Requirements and Working Conditions:

• Frequently lifts up to 10 lbs. Will occasionally be required to lift up to 50 lbs.
• Must be able to sit, stand and walk for the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Operates all equipment necessary to perform the job.
  
  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday - Friday

8a-5p

Hybrid/Remote

Pay Range:

EDUCATION/EXPERIENCE:

• Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred.
• Prefer acute care experience within the last 10 years.
• Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required.
• Licensure in other states as required by law or client contract.
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.

ESSENTIAL FUNCTIONS:

• Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
• Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
• Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
• Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.
• Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
• Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
• Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skill.
• Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds.
• Demonstrates exceptional assessment, critical thinking, and customer service skills.
• Performs other related duties incidental to the work described herein.

SKILLS/QUALIFICATIONS:

• Ability to assess nursing needs of acute and chronically ill patients through technology methods
• Ability to seek out resources independently and work collaboratively
• Ability to establish and maintain effective working relationships
• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
• Ability to teach patients and families in accordance with the nursing plan of care Ability to use the computer and learn new software programs
• Ability to document and communicate pertinent information using computer and/or paper documentation tools

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Varies

Pay Range:

WFEP Atrium Cabarrus Sites APP

Join Wake Forest Emergency Providers as an Advanced Practice Professional (APP) in North Carolina and become part of Advocate Health, one of the nation’s largest nonprofit integrated health systems. This is a meaningful opportunity to practice emergency medicine with a supportive, collaborative team committed to delivering exceptional care to the community.

Atrium Health Cabarrus Emergency Department in Concord, NC, provides compassionate, high-quality emergency care for patients experiencing life-threatening injuries, illnesses, and other acute medical conditions. From broken bones and severe cuts to heart attacks and strokes, the team is dedicated to delivering timely, expert care when patients and families need it most.

Open 24 hours a day, every day of the year, the emergency department cares for children and adults of all ages. Care teams work quickly and thoughtfully to understand each patient’s symptoms, determine the best next steps, and provide reassurance throughout the care experience.

What you'll do:

Based primarily at Atrium Cabarrus Medical Center, a Level III trauma center with 40 emergency department beds. The APP would mainly support emergency medicine care at Cabarrus, with some rotation or “flow” to the freestanding emergency departments in Kannapolis and Harrisburg.

Location: Greater Charlotte, NC. Concord, NC. Kannapolis, NC, Harrisburg, NC. Cabarrus County

Staff: 33 full time physicians and 22 full time APPs.

At Advocate Health, you are more than a clinician, you're a partner in care and a leader in innovation:

• Clinician Led Medical Group
• APPs are actively engaged in leadership
• Practice at the top of your license
• Structured onboarding and leadership
• Opportunities for new grads and experienced APP's
• CME flexibility and ongoing professional development 
• Access to a fully integrated care system
• Competitive salary and benefits

What we offer:

• Annual CME allowance of $3,000.00 and 50 hours paid.
• Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage effective on Day 1
• Retirement match starts at 90 days, and the company will match up to 6%.
• Potential for FSLF as a 501c(3) which – while is not cash in hand – is a significant value-add for most with loan burden. 
• Malpractice insurance is provided with tail coverage.
• Quarterly Incentive Bonuses: Eligible Immediately

Licensure: Must have NC PA/NP license (NPs must be ENP boarded or eligible), BLS, ACLS before starting. Must obtain ATLS after starting eventually.

Training: depends on experience level.

Schedule: This role offers 10-hour shifts with flexible monthly hour options of either 130 hours or 151.67 hours, based on candidate preference and team needs. New graduates or APPs newer to emergency medicine are generally encouraged to consider the 151.67-hour option to allow for more hands-on experience and continued skill development. Candidates should be comfortable supporting a variety of shifts, including first, second, and third shift, as well as nights, weekends, and holidays. While overnight coverage is primarily supported by Nocturnists who prefer that schedule, APPs who are not dedicated Nocturnists can typically expect approximately 2–4 night shifts per month.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.