Every weekend, Saturday-Sunday 7a-7p

Pay Range:

Essential Functions

• Coordination with members of the healthcare team and payors to facilitate placement of patients in the appropriate level of care related to medical necessity. Promotes an open communication between utilization management and the health care team concerning level of care.
• Responsible for timely provision/flow of specific clinical information to third-party payors to ensure authorization of stay. Maintaining compliance with professional standards, national and local coverage determinations, the Centers for Medicare, and Medicaid Services (CMS) as well as state and federal regulatory requirements, as applicable.
• Performs admission and continued stay utilization reviews to assure the medical necessity of hospital admissions, appropriate level of care, continued stay and supportive services, and to examine delays in the provision of services, in accordance with the utilization management plan.
• Demonstrates proficiency in applying nationally accepted evidence-based criteria to assure appropriate hospital level of service. Maintains timely and appropriate documentation of all utilization management activities.
• Utilizes critical thinking skills based upon extensive knowledge of disease processes and clinical outcomes to identify the need for further clarification of physician documentation within the medical record.
• Prioritize work to facilitate timely accurate utilization management activities for each evidence-based product type.
• Collaborates to improve quality throughput coordination of care impacting length of stay with minimizing cost and ensuring optimum outcomes. Identification and documentation of potentially avoidable delays.
• Demonstrates the ability to utilize the licensed software tool to perform and record daily medical reviews.
• Communicates information effectively, including comprehensive clinical information, to third-party payors, to secure timely authorization for the appropriate level of service.  Provides payor feedback to case managers, social workers, and providers.
• Escalates and resolves denials to secure payment for the necessary care and services provided to the patient. Collaborates with payor, physician advisor, attending provider and multi-disciplinary team to reconcile payor-issued denials.
• Demonstrates proficiency and knowledge of various reimbursement criteria, including documentation necessary for reimbursement from regulatory bodies.
• Assist in process improvement of various committees, interdepartmental and departmental as assigned by the VP, AVP, Director, Medical Director, Manager or Team Supervisor.
• Supports and contributes to the Patient Centered Care Philosophy by understanding that every staff member is a Caregiver whose role is to meet the needs of the patient.
• Performs other duties and responsibilities as assigned and within the time frame specified.

Physical Requirements

Works in an office type setting, extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records and documentation. Repetitive wrist motion and occasional lifting of 10-20 pounds. Intact sight and hearing with or without assistive devices are required. Must speak English fluently and write English in understandable terms

Education, Experience and Certifications

Bachelor’s in Nursing from an accredited school of nursing, required.

Master's degree in business or healthcare related field, preferred. Previous utilization review experience preferred. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. 5 years of related nursing experience preferred. Clinical experience within the assigned population. Extensive knowledge of disease processes and clinical outcomes. Case Management experience or background preferred. Strong financial and analytical skills preferred.  Appropriate Professional certification required within 3 years of hire and per Clinical Care Management Certification Guidelines.

Additional education, training, certifications, or experience may be required within the department by the department leader.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Position to work with provider within in clinic. Typical hours would be 0700-1630 but subject to change. Roomer would work providers schedule but will also be crossed train in clinic.

Pay Range:

Major Responsibilities:

• Prepares and rooms the patient for exam by obtaining vital signs and documenting/updating pertinent health information (i.e. chief complaint, allergies, medications).
• Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines.
• Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers medications, under physician/provider orders, including: immunizations, antibiotics, pain medications, vitamins, topical agents, and insulin. With limitations, initiates, maintains and discontinues IV therapy; administering selected fluids with pre-mixed medications.
• Provides basic patient education on the performance of tasks, skills, treatment and self-care. Follows through with necessary procedure or test requests, prescription refills, new appointment times and referrals to other facilities or services. Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
• Communicates with physicians and other members of the health care team. Documents and communicates accurate and timely information regarding patient conditions.
• Performs advanced clinical tasks or skills such as removal of sutures and staples, catheterization, audiograms, laboratory procedures (throat/nose culture, drug screen, phlebotomy - butterfly, venous access, heel stick), EKG, spirometry, Holter monitor application, casting, complex wound care, etc., with demonstrated competency and under clinical supervision.
• Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment. Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Completes routine maintenance and quality monitoring of clinic equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Participates in patient centered initiatives, care management, performance and quality improvement activities.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

Education Required:

• Completion of an accredited or approved program in Practical Nursing.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians.
• Excellent organization, prioritization and problem solving skills.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Operates all equipment essential to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

M-F 8am- 5pm

Pay Range:

Major Responsibilities:

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.   
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).  
• Assists provider with or performs procedures as ordered.    
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.   
• Administers medications and vaccines safely following the rights of medication administration.  
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.   
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.   
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.  
• May assist with training and onboarding of other teammates.  
• May serve as a role champion or on a committee.  
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements 

Education

Greater Charlotte: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

IL/WI Divisions: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Wake Forest: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

Floyd & Navicent: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Certification / License 

Greater Charlotte: 

• Current American Heart Association (AHA) BLS certification required.
• Successful completion of Atrium Health’s competency assessment.

• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Successful completion of system approved program to become a primary trainer for new teammates.

IL/WI Divisions: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 
• Certified or registered as a CMA or RMA by one of the following National Organizations:  American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Wake Forest: 

• Current American Heart Association (AHA) BLS certification required  

• American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA),

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.

• Successful completion of Atrium Health’s competency assessment.
• Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit 
• Achieves 6 points from the list of additional market responsibilities

Floyd & Navicent: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 
• Certified or registered as a CMA or RMA by one of the following National Organizations:  American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Experience

• Two years of experience in a clinical practice setting as a Medical Assistant. 

Knowledge / Skills / Abilities 

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. 
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. 
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. 
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case- by -case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. 
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed. 
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Productivity Tracker Reporting Period Avg (for the cost center position will sit in)

·         Productivity Index = 100.56%

·         Total Target Worked FTE = 10.42

·         Total Target Worked FTE Variance = (0.06)

·         Worked FTE Actual = 9.48

·         Worked FTE Budget = 11.30

·         Budgeted Worked FTE Variance = (0.94)

Paid FTE (for the cost center position will sit in)

·         Budgeted = 13.00 FTE

·         Actual = 11.15 FTE

Pay Range:

Position Highlights

• Full-Time, Days
• 8am-430pm or 830am-5pm Mon-Fri with a holiday rotation
• Winston Salem, Downtown Health Plaza
• $6,000 sign-on bonus eligible position for qualified candidates!   Click here for more information!

How You’ll Impact Patient Care:

Your responsibilities may include, but are not limited to:

• Helps pharmacists prepare and process medication orders to make sure patients and departments get the right medications on time and are charged correctly.
• Works well with others and organizes daily tasks for maximum efficiency.
• Helps keep medicine stock in good condition so that quality drugs and supplies are always available.
• Offers pharmacy services in patient care areas.
• Takes part in team efforts to improve quality and supports the Pharmacy Department's commitment to Total Quality principles.
• Keeps knowledge and skills up to date and helps educate others.
• Sets personal goals to support quality improvement and departmental objectives.
• Follows hospital standards to create a positive work environment through good communication, relationships, and teamwork.
• Provides care tailored to different age groups as per Age Specific Care Guidelines.

What You Will Need 

• High school diploma or GED equivalent required.

Nice To Have (Not Required) 

• Successful completion of a Pharmacy Technology course preferred.
• One-year previous pharmacy experience preferred.
• PTCB technician certification (CPhT) preferred.
• North Carolina Board of Pharmacy registration required within 30 days of employment.
• PTCB/NHA technician certification (CPhT) within 18 months of employment or actively enrolled in an ACPE accredited Pharmacy School.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Friday, Saturday, Sunday's 0700-1930 with rotating holiday commitment
• $11/hour Weekend Program Differential

Pay Range:

Registered Nurse (RN) – Med Surg 5

Kenosha, WI United States 

Where You Will Work: 

Aurora Medical Center Kenosha’s MS5 unit is a 16-bed medical/surgical unit located on the first floor, specializing in oncology care with a focus on inpatient chemotherapy needs. The unit maintains an average daily census of 15.8 patients and an average length of stay of four days. MS5 operates under a triad leadership model consisting of a Patient Care Manager, Unit Supervisor, and Nursing Professional Development Practitioner, while the charge nurse carries a reduced patient load to support clinical needs and daily operations. Nurse-to-patient ratios typically average 1 RN for every 5 patients and 1 Nursing Assistant for every 8 patients. Team members must obtain BLS within 30 days of hire, and RNs are required to complete telemetry training within 30 days of orientation and earn a Chemotherapy and Immunotherapy Administration Certificate within one year of hire. The unit fosters a welcoming, inclusive environment with strong team engagement and active participation in professional governance, ensuring meaningful input in decision-making at both unit and site levels. MS5 regularly hosts clinical rotations and welcomes new graduate nurses, prioritizing high reliability practices, open communication, and a culture of learning. We seek RNs eager to grow their skills and embrace opportunities for professional development.

We’re Looking For: 

• Completion of an accredited or approved program in nursing 

• Registered Nurse license issued by the state in which the teammate practices 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association  

What You’ll Do: 

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.  

• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.  

About This Location:  

Kind, compassionate care with you at the center. Aurora Medical Center - Kenosha offers a comfortable, healing environment along with the top-notch medical care you expect.

We’re proud that our cancer treatment program was honored as one of the top in the nation. We’re also honored to be an accredited Stroke Center. But what makes us really happy is what this means for you: effective treatments and better results.

Even outside of the hospital, you can expect the best from us. We partner with area organizations and schools to offer education. You’ll also find our nurses and trainers in the community, offering preventive care and treatment.

Whether you’re in the hospital or in our community, we are here for you.

Be the Nurse Who Redefines Care.
 At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.
 

Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Ready to Take the Next Step:

Apply Now!

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Nightshift 1900-0730

Rotating Weekends, Rotating Holidays

Pay Range:

Join Us for the Carolinas Medical Center RN Experience Event!

Ready to take the next step in your nursing career? Explore opportunities within our Medical ICU teams at Carolinas Medical Center. Meet nursing leaders, connect with current team members, tour the facility, and learn what makes our organization a great place to grow your career.

The Medical ICU cares for a diverse, high-acuity patient population, including those with ARDS, septic shock, liver failure, multi-organ failure, respiratory failure, gastrointestinal bleeds, complex oncology needs, renal failure, sickle cell crises, diabetic ketoacidosis, and post cardiac arrest care.

Our team is actively involved in advanced critical care practice, including assisting with intubations and bedside procedures, titrating multiple vasoactive drips, providing comfort-focused care, coordinating off-unit procedures, and managing life support therapies such as ECMO. We collaborate closely with a wide range of specialty consult services to deliver comprehensive care.

Beyond bedside care, we emphasize teamwork and innovation, continuously seeking ways to improve patient outcomes, safety, and quality of care. The Medical ICU fosters a culture of accountability, respect, and professionalism, where team members support one another and uphold the highest standards of practice.

📅 Date: October 26, 2026
⏰ Time: 9:00 a.m. - 3:00 p.m.
📍 Location: Atrium Health Levine Children's Hospital - Gorelick Auditorium 1000 Blythe Blvd, Charlotte, NC 28203

Who Should Attend?
Registered Nurses with 1+ years Progressive Care and/or ICU experience preferred, or 2 + years Med/Surg experience preferred.

Discover how you can make an impact while advancing your career with one of the region's leading healthcare organizations. We look forward to meeting you! 

Register here: Register for Carolina's Medical Center RN Experience Event: Progressive Care & ICU

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Shift Monday-Friday, 8:00am-5:00pm

Pay Range:

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday - Friday 10:00 AM - 7:00 PM

Pay Range:

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Surgical Technologist students! We are so excited for your surgical journey and would love Aurora Health Care to be a part of it. We are recruiting a surgical technologist (ST) intern position to join Aurora Oshkosh. This position requires enrollment in progress with an accredited Surgical Technologist program. One completed clinical rotation may be required for consideration.

Hours/shifts are variable and coordinated between RN Lead and preceptor based on the availability of the ST student outside of classroom and clinical schedules.

We are looking for an ST student who is interested in working at Aurora Oshkosh post-graduation.

Pay Range:

Major Responsibilities:

• Under the observation of the surgical tech, OR Nurse or Surgeon performs a variety of preparatory, scrubbing and related services necessary to provide patient service in the operating room. Assists with surgical cases in all specialty areas.
• Provides for a clean, safe and efficient area conducive to optimal patient care. Utilizes aseptic surgical techniques in the preparation of materials, supplies and equipment for surgical procedures (e.g., assistance with gowning and gloving; preparation and draping of the surgical area; provision of a sterile field, instruments, suture and related materials; anticipation of the Surgeons' needs; passing of instruments and/or supplies; holding of retractors, observing and reporting possible breaks in aseptic technique; and assisting in maintaining a sterile, dry, unobstructed field).
• Acts as a scrub assistant for surgical procedures and maintains basic knowledge of a variety of procedures.
• Ensures the environmental disinfection, safety and efficiency of the operating room. This includes setting up the room for each case including moving equipment (i.e., tables, cameras, microscopes, fracture table, and instrument pans), operating the various types of equipment used during operating room procedures, and returning equipment post procedure.
• Notifies appropriate staff of equipment and supply problems.
• Transports patients and/or equipment and supplies.
• Maintains a specialty cart or item, ensuring its completeness and availability. This includes checking the working condition of equipment, sterility, and sending damaged items out for repair.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• Currently enrolled in an accredited or approved program in Surgical Technology.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Knowledge of aseptic surgical techniques used in the preparation of materials, supplies and equipment for various surgical procedures.
• Knowledge of various types of equipment used in the operating room.
• Excellent customer service and interpersonal skills.
• Basic computer proficiency.

Physical Requirements and Working Conditions:

• Must be able to withstand a very stressful and fast-paced environment.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Required to use foot pedals on carts or machines.
• Exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids.
• Must have functional sight and hearing.
• Required to wear masks, gloves, goggles, and gowns.
• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist frequently during work shift.
• Must be able to operate all equipment essential to performing the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Pay Range:

• Assumes responsibility for caseloads consisting of patients in specialty areas.
• Conducts initial assessment to obtain thorough physical, social and environmental data.
• Establishes the plan of care in accordance with the physician orders and patient needs.
• Provides direct patient care and adjusts nursing care processes as needed. Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame. Advises and consults with family and other personnel, as appropriate.
• Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate. Updates and revises plan of care as indicated.
• Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards.
• Communicates with physicians to confirm and update patients' plan of care. Provides status updates and ensures ongoing communication with the physician and other members of the health care team.
• Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge. Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate.
• Participates in chart audits and continuous quality improvement activities as requested. Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided.
• Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

• Registered Nurse license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and
• A valid drivers license issued by the Division of Motor Vehicles, or
• Driver license issued by the state of Illinois.

• Associate's Degree in Nursing.

• Typically requires 3 years of experience in clinical nursing.

• Excellent communication skills. Strong interpersonal skills and the ability to work with a variety of clients with patience and respect. Good organizational, analytical and problem solving skills.
• Demonstrated ability to work well with physicians and other professionals in a direct and positive manner.
• Proficiency in clinical skills with the ability to work under direction and make sound judgments.
• Ability to operate the necessary equipment to perform the job, i.e., FAX, computer, copier, telephone system.
• Ability to assess data reflecting the patient's status and the ability to interpret the appropriate information needed to identify each patient's requirements relative to their specific needs.
• Must have a tolerance for differences and an appreciation of multi-culturalism and diversity of the patients and their families.
• Must possess and provide proof of a valid Driver License and a registered, functional car with adequate insurance coverage.

• Must be capable of the manual dexterity required to use and operate a variety of equipment.
• Must have the physical ability to move about in confined spaces, including bending, twisting, kneeling, squatting and occasionally reaching one or both arm overhead.
• Must be able to work safely with people of various sizes and weight with diverse and complex medical conditions and physical limitations.
• Must be able to sit, stand, walk and climb stairs for limited to prolonged periods of time to complete required paperwork, gain entry to patients’ residences, travel from assigned visits and attend a variety of work related activities.
• Must have the physical stamina to attend to patient care requirements over a period of three or more hours without complete rest.
• Must have accurate vision to read gauges and measuring devices and to interpret written instructions.
• Subject to extreme temperature changes due to weather conditions.
• Subject to exposure to chemical and hazardous waste and communicable disease.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs from waist to overhead.
• Lift and carry up to 40 lbs. at waist height reasonable distance.
• Must be able to:
• Push/pull with 30 lbs. of force.
• Perform a sliding transfer of 150 lbs. with a second person present.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

4/10-hour shifts 730-6pm M-F or 4/9-hour shifts 730-5pm; 1 weekend shift every 6 weeks

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. 
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care. 
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. 
• Continuously evaluates patient, team, and unit outcomes, taking action as needed. 
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures. 
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. 

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Experience

Typically requires 1 year of experience in clinical nursing. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.