Hours will range from 7:30 am to 5:00 pm. Monday, Tuesday, Wednesday, and Friday. Off on Thursdays. No holidays.

May be assigned to work with other clinic locations or providers in department as needed.

Pay Range:

Job Description Summary:

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants and Licensed Practical Nurses must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

Actual compensation offered in the Pay Range of $21.85- $32.80 for an MA or $24.10 - $36.15 for an LPN and will be based on factors such as qualifications, skills, relevant experience and/or training.

We’re Looking For:

Licensure or Certifications

• LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
• MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

Degrees:

• GED or HS Equivalency Diploma.
• LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing
• MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

What You’ll Do:

As a Medical Assistant or Licensed Practical Nurse, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. 

As a key member of the ambulatory care team, you will:

• Welcome patients and support their transition into care.

• Take and record vital signs, medical histories, and health screenings.

• Prepare patients for exams and assist providers during procedures.

• Administer medications and vaccines as directed.

• Perform lab-related tasks including specimen collection and point-of-care testing.

• Document care accurately in the electronic health record.

• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

When it comes to women’s care, you can count on our team of OB/GYNs for the support and treatment you need. They offer routine gynecologic care, such as Pap smears and breast health exams, plus maternal and prenatal care. They can also help with your needs related to birth control, contraceptives and family planning.

Our experienced OB-GYNs in Milwaukee, WI, can diagnose and treat a range of women’s health conditions such as menstrual disorders, pelvic pain, cysts and fibroids, and breast cancer. Using the latest technology and taking a compassionate approach, our gynecologists and obstetricians are committed to delivering the high-quality, personalized care you deserve.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Maneuver foot pedals on carts or machines.
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must be able to respond quickly to changes in patient and/or unit conditions.
• Physical Abilities Testing may be required.
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Ready to Take the Next Step:

Apply Now!

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

2 x 12-hour shifts per week; 7p-7a

Pay Range:

This 36-bed Med/Surg/Telemetry unit provides comprehensive care for adult patients with a range of medical and surgical conditions, including those requiring cardiac monitoring. It offers a fast-paced environment ideal for nurses experienced in acute care and telemetry services.

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Mon-Fri 8am-430pm

Sat 9am-1pm

Pay Range:

Major Responsibilities:

Licensure, Registration, and/or Certification Required:

Education Required:

High School Diploma or GED equivalent and current enrollment in an accredited College of Pharmacy in the 1st year of the programrequired.

Experience Required:

Knowledge, Skills & Abilities Required:

Physical Requirements and Working Conditions:

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Day shift Monday through Friday, Rotating Weekends, holidays and back up Call.

Pay Range:

This position is part time, 20 hours a week.

Major Responsibilities:

• Positioning of patients and proper selection of technical factors and equipment to obtain scans of optimal quality, making use of any necessary immobilization techniques.
  •     1)Ability to position, transfer and immobilize patients for procedures to ensure optimal quality exams are obtained.
  •     2)Ability to operate portable ultrasound equipment when required to perform portable procedures as requested throughout the hospital.
  •     3)Ability to assist physicians with various recommendations for obtaining optimal studies by suggesting selections for technical factors for procedures.
• Responsible for securing pertinent history from the patient for each procedure, in order to provide the radiologist with adequate information before film interpretation
  •     1)Obtains patient history to ensure that the radiologist will have pertinent information explaining why the diagnostic test is being performed
  •     2)Works closely with the radiologist when requested to ensure an optimal outcome for each procedure performed
  •     3)Maintains positive guest relations when dealing with patients, fellow employees or any personnel encountered during daily activities.
• Compliance with established Accrediting Organization and hospital safety standards to ensure patient and staff well being at all times
  •     1)Maintains annual CPR certification to further ensure safety of patients in department
  •     2)Ability to operate all equipment in a safe manner in accordance with hospital and department’s policies and procedures on safety
  •     3)Uses standard Precautions/protects self from bodily fluid exposure
  •     4)Maintain hospital dept. disaster, fire, and evacuation policy
  •     5)Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives
  •     6)Attends mandatory in-services / meetings
• Documentation for department records (i.e.: inventories of supplies and patient statistics) to ensure adequate supplies and proper patient records
  •     1)Maintains correct patient records as required. Assembles daily patient schedules and prepares patient folders to enable the department to properly preserve patient’s records.
  •     2)Prepares ultrasound rooms ensuring that necessary equipment and supplies are available before performing procedures.
  •     3)Knows and operates Hospital Information Computer Systems as required.
• Responsible for keeping abreast of current ultrasound skills and new developments in the field of ultrasound
• Instruction and assistance as required by students or fellow technologists orientating in ultrasound
  •     1)Treat all patients and customers with respect and compassion
  •     2)Utilize appropriate phone etiquette
  •     3)Provide an environment conducive to privacy for all patients.
  •     4)Maintain patient confidentiality according to the hospital policies.

Education/Experience Required:

• Graduation from a program approved by ARDMS.

Licensure, Registration, and/or Certification Required:

• Medical Sonographer (RDMS) registration with Abdomen issued by the American Registry of Diagnostic Med Sonography (ARDMS) needs to be obtained within 3 months unless department leader has determined it is not required, and
• Medical Sonographer (RDMS) registration with OB/GYN issued by the American Registry of Diagnostic Med Sonography (ARDMS) needs to be obtained within 3 months unless department leader has determined it is not required, and
• Vascular Technologist (RVT) registration issued by the American Registry of Diagnostic Medical Sonographers (ARDMS) needs to be obtained within 3 months unless department leader has determined it is not required, or
• Vascular Sonography (VS) registration issued by the American Registry of Radiologic Technologists (ARRT) needs to be obtained within 3 months unless department leader has determined it is not required, or
• Vascular Specialist (RVS) registration issued by the Cardiovascular Credentialing International (CCI) needs to be obtained within 3 months unless department leader has determined it is not required, and
• Cardiac Sonographer (RDCS-AE) registration with Adult Echo issued by the ARDMS needs to be obtained within 18 months unless department leader has determined it is not required, or
• Cardiac Sonographer (RCS) registration issued by the Cardiovascular Credentialing International (CCI) needs to be obtained within 18 months unless department leader has determined it is not required, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months.

Knowledge, Skills & Abilities Required:

• Possess technical knowledge to perform all U/S studies with minimal amount of assistance from Radiologist. Provide new hires and students basic knowledge of protocols, procedures and images. Able to access pathology and abnormalities when scanning and present these findings to the Radiologist for their interpretation.

Physical Requirements and Working Conditions:

• -Ability to adjust to flexible hours at minimal notice as required -Ability to work odd hours (late hours on-call) -Ability to respond to emergency call back in minimal time. -Ability to stand for long periods of time. -Ability to constantly view small CRT screens during exam. -Ability to perform lifting activities related to patients. -Exposed to radiation. -Ability to operate portable equipment. -Ability to deal with extremely ill patients. -Ability to communicate with patients. -Ability to adjust to flexible work hours. -Ability to weekends, holidays,, and emergency call-back. -Ability to participate on-call program and available to department needs with minimal notice. -Ability to do light, medium or heavy lifting. LIGHT: Lifting up to 20-50 pounds occasionally and/or up to 10 pounds frequently. MEDIUM: Lifting up to 20-50 pounds occasionally and/or 10 to 25 pounds frequently and/or up to 10 pounds constantly. HEAVY. Lifting 50 to 100 pounds occasionally and/or 25 to 50 pounds frequently and/or 10 to 20 pounds constantly. -Ability to make independent professional decisions using good judgment skills. -Ability to practice high quality patient care and technical competence. -Ability to function with minimal assistance in performing job activities. -Ability to demonstrate oral and written communication skills. -May be exposed to hazardous chemicals, such as film processing chemicals. -Ability to attend out-of-town site visits to view equipment. *This position will need to recognize needs and behaviors of a variety of age groups of patients treated, i.e., understand child growth and development; normal patterns of adolescent behavior and look for signs of normal aging, prior experience with various age groups is preferred.
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

#LI- US

#LI- Sono

#LI- Cardiacsono

#LI- Imagin

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

7:00am-5:30pm

Pay Range:

Essential Functions

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Education, Experience and Certifications

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full-time 1st shift, Reg 8 hours 0300-1130, working every other weekend and rotating holidays.

Pay Range:

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

• None Required.

• High School Graduate.

• No experience required.

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Weekdays.

This leader will be responsible for the North Chicago area

Pay Range:

Leadership experience is required for applicants interested in this position. Office location is Oak Brook, IL with a focus on Advocate Health facilities in the NORTH CHICAGO area where this manager's staff of medical interpreters will serve patients, families and healthcare providers.

Major Responsibilities:

• Provides leadership and assumes accountability for the development and implementation of system-wide translation and interpretation systems. Ensures that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Participates in strategic planning related to the provision of language services throughout system.
• Provides leadership and accountability for quality monitoring and improvement initiatives related to provision of translation and interpretation services.
• Establishes and maintains strong working relationships with management, employees and medical staff to develop their abilities to work with and understand the services available to LEP (Limited English Proficient) and the deaf/hard of hearing.
• Designs activities to improve, promote and publicize Translation and Interpretation Services within the health system.
• Develops capital and operating budgets in conjunction with the director.
• Monitors budget, analyzes variances and takes appropriate action.
• Manages activities of employees. Facilitates training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects, trains, develops, and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree in Nursing (or equivalent knowledge).

Experience Required:

• Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases.
• Includes 1 year of supervisory experience in a medical environment.

Knowledge, Skills & Abilities Required:

• Possesses professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC).
• Ability to work in challenging situations to oversee the work of interpreters involved in issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills necessary.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Physical Requirements and Working Conditions:

• Must wear protective clothing (i.e., lead aprons, isolation gowns, protective eyewear) when necessary.
• Position requires travel. May be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday thru Friday

Pay Range:

Major Responsibilities:
OPERATIONAL IMPLEMENTATION:

1) Identifies and uses appropriate clinically relevant sources of evidence for projects assigned.

2) Oversees and participates in the systematic and purposeful collection of data, information, and knowledge to facilitate comprehensive assessment of projects and identify opportunities for improved organizational outcomes in the pursuit of performance distinction.

3) Assists the team, in understanding methods used for data collection and data definitions.

4) Utilizing clinical expertise participates in chart abstraction for various clinical outcome measures and databases in accordance with established data definitions and programs.

5) Serves as an expert resource to team in analyzing and interpreting data based on clinical expertise and current evidence based literature identifying patterns, trends, opportunities for improvement and highlighting best practices found. Utilizes current evidence to guide the team in developing recommendations and strategies to address identified opportunities and improve patient outcomes.

6) Uses current clinical knowledge and expertise to assist with reports of team activity by using appropriate visual tools to display outcomes. Documents opportunities for improvement and highlights achievements as compared to current evidence.

CONSULTATION:
1) Utilizes appropriate empirical evidence, theories and framework to provide assessment of practice and processes.

2) Uses current evidence to analyze data and develop recommendations and strategies to address complex issues and identify opportunities for improvement

3) Demonstrates appropriate critical thinking and effective communication skills to engage in collaborative relationships and involve stakeholders and other members of the team.

4) Communicates recommendations and facilitates team members understanding to effect appropriate evidence based change.

5) Uses current clinical knowledge and expertise to assist with reports of team activity by using appropriate visual tools to display outcomes and document opportunities for improvement or highlight achievements as compared to current evidence.

COLLABORATION/LEADERSHIP
1) Supports evidence based practice and research activities within the organization.

2) Partners with team members to share knowledge and skills related to quality and patient safety. Provides pertinent education to effect appropriate evidence based change and adherence to regulatory requirements.

3) Contributes to a supportive, healthy, and safe work environment that fosters mutual respect. Provides expert knowledge in clinical excellence to promote excellent quality patient outcomes.

4) Demonstrates energy, excitement, and passion for quality outcomes and the pursuit of excellence in all activities and assignments.

5) Assumes a leadership role in the pursuit of excellence through implementation of quality initiatives to improve clinical outcomes

6) Contributes to an environment that fosters continuous quality improvement and the pursuit of excellence.

7) Appropriately utilizes various quality methods based on project. (ie CAP, LEAN, 6th Sigma, etc)

REGULATORY COMPLIANCE
1) Continually enhances knowledge related to regulatory agencies and governmental regulations.

2) Ensure compliance with all regulatory requirements and changes through education of team members, and interaction with assigned units and department associates.

3) Conducts tracers to establish compliance with regulatory requirements and agencies. Identifies opportunities for improvement and best practices. Shares information with team to enhance patient outcomes and achieve clinical excellence.

4) Provides consultation to clinical units on opportunities for improvement and practice changes needed in order to meet and exceed regulatory requirements.

5) Works collaboratively with leadership to explore opportunities to move data acquisition to a different status or function so that optimization can occur.

PROFESSIONAL PRACTICE/COMPETENCY
1) Meets all requirements and maintains current IL RN licensure.

2) Uses current research findings and other evidence to expand knowledge, enhance role performance that supports areas of assignment. Promotes achievement of excellent clinical outcomes and performance distinction.

3) Seeks experiences to continually develop and enhance knowledge related to current methods of performance improvement.

4) Evaluates own performance on a regular basis, identifying areas of strength as well as areas in which professional development would be beneficial. Takes action on opportunities for professional growth.

Licensure:
Nurse, Registered (RN)

Education/Experience Required:
• Bachelor of Science Degree in Nursing or Bachelor’s Degree in related healthcare field; if no Bachelors, must enroll in BSN program within 2 years and complete within 5 years or equivalent experience • 3-5 years of clinical practice in a hospital setting • Knowledge in quality improvement activities and use of current evidence based practice • Knowledge of change management theory and process.

Knowledge, Skills & Abilities Required:
• Proficient in spreadsheet, word processing, database, and graphic software. • Proficient in evidence based practice, critical thinking, statistical knowledge, analytical skills. • Excellent interpersonal skills with the ability to interact with a wide variety of healthcare individuals and teams. • Effective written and verbal communication skills. • Excellent organizational and prioritization skills • Ability to work with diverse teams and individuals
• RN

Physical Requirements and Working Conditions:
• Ability to work in a fast-paced environment with established time constraints. • Innovative, self-motivated, detail oriented. • Resiliency and flexibility to work within a rapidly changing environment. • Ability to travel on occasion to other Advocate sites. • Ability to interact with computer systems over extended time periods.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Join Our Imaging Team at Aurora Medical Center West Allis as a Weekend Program CT Technologist II!

We're growing our Imaging team at West Allis and are looking for a full-time Weekend Program CT Technologist II to join our fast-paced, collaborative department. This is a fantastic opportunity to work with advanced technology while enjoying a schedule designed for weekend coverage.

What We Offer

• $6,000 Sign-On Bonus

• Benefits Starting on Day One

• Weekend Program Differential

• Tuition Reimbursement

• Student Loan Repayment Assistance

• Opportunity to work with a new CT scanner and expanded advanced imaging procedures

• Supportive, team-oriented culture with strong leadership and teamwork

Schedule)

• 12-hour shifts: 10:00 AM – 10:00 PM

• Friday, Saturday, and Sunday

• Holiday Rotation & Limited Weekday call to support team

• Willing to work with schedules to accommodate role

Pay Range:

• Competently operates CT equipment to perform basic and intermediate diagnostic procedures. Procedures include basic imaging processing, body, head, chest, abdomen, pelvis, contrast, orthopedic and extremity.
• Obtains medical history from patients and compares requisitions to physicians' orders to ensure exam accuracy.
• Positions patient and selects proper scanning factors, adjusts factors to attain the appropriate images, and provides radiation protection and safety in accordance with regulatory agencies.
• Prepares and administers contrast media under the direction of the Radiologist, and assists in the proper scanning techniques. Provides measurements and additional slices for accurate interpretation with direction from the Radiologist.
• Post-processes images as directed and accurately identifies and labels images identifying patient name, medical record unit (MRU) number, and location or position of scan on all images.
• Prepares and maintains records in accordance with various regulatory agencies and enters patient and study information into the radiology information system, and documents billing codes of procedures performed to ensure accurate patient charges.
• Identifies equipment performance issues and performs equipment quality assurance tests and calibration procedures. Reports malfunctioning equipment to appropriate staff and evaluates new products and equipment.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

• Radiographer license issued by the state of Wisconsin, and
• Registered Technologist (RT) registration issued by the American Registry of Radiologic Technologists (ARRT), and
• Computed Tomography (CT) registration issued by the American Registry of Radiologic Technologists (ARRT) needs to be obtained within 18 months, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months.

• Advanced training beyond High School that includes the completion of an accredited or approved program in Radiologic Technology.

• No experience required.

• Knowledge of cross sectional anatomy and basic radiation safety.
• Competent in IV and venipuncture (if required by facility).
• Excellent communication, interpersonal and patient service skills to work effectively with physicians, patients and other staff members.
• Ability to work independently.
• Intermediate computer skills.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders frequently throughout the workday.
• Must be able to:
• - lift up to 50 lbs. from floor to waist.
• - lift up to 20 lbs. over the head.
• - carry up to 40 lbs. a reasonable distance.
• Must be able to:
• - push/pull with 30 lbs. of force.
• - perform a sliding transfer of 150 lbs. with a second person present.
• Must have clear speech, vision and hearing.
• May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

7p-7a, every other weekend

Pay Range:

Major Responsibilities:

• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens. May perform IV starts if allowed by state regulations.
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
• Processes daily patient charges and/or related procedure through the Electronic Health record (EHR).
• Collaborates with physicians to support communications required to facilitate patient care. Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Maintains a clean and safe working environment, following department safety policies and standard precautions.
• Monitors equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Nurse Aide in good standing as indicated with the State Registry in which the TM practices., or
• Emergency Medical Technician (EMT) Basic license issued through national registry or by the state in which the TM practices or
• Emergency Medical Technician (EMT) Basic Intravenous license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Intermediate license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Paramedic license issued through national registry or by the state in which the TM practices., or
• Completion of an accredited or approved program in Medical Assistant, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year experience.

Knowledge, Skills & Abilities Required:

• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization.
• Ability to effectively manage time and priorities.
• High level of attention to detail.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs over the head.
• Carry up to 40 lbs a reasonable distance.
• Must be able to:
• Push/pull with 30 lbs of force.
• Perform a sliding transfer of 150 lbs with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids.
• Will be required to wear gloves, goggles, and gowns on an as-needed basis.
• Must have functional sight and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

M-F, 8:00a – 5:00p

Remote role - Preferred remote locations in GA, IL, NC, WI

Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. 

Pay Range:

Leadership experience is required for applicants interested in this position. Responsible for the Language Access Interpreter Services Command Center and teammate scheduling. Prefer someone located in one of our enterprise states (GA, IL, NC, WI).

Experience Required:

• Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases.
• Includes 1 year of supervisory experience in a medical environment.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree (or equivalent knowledge) in Nursing

Knowledge, Skills & Abilities Required:

• Possesses professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC).
• Ability to work in challenging situations to oversee the work of interpreters involved in issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills are necessary.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Major Responsibilities:

• Provides leadership and assumes accountability for the development and implementation of system-wide translation and interpretation systems. Ensures that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Participates in strategic planning related to the provision of language services throughout system.
• Provides leadership and accountability for quality monitoring and improvement initiatives related to provision of translation and interpretation services.
• Establishes and maintains strong working relationships with management, employees and medical staff to develop their abilities to work with and understand the services available to LEP (Limited English Proficient) and the deaf/hard of hearing.
• Designs activities to improve, promote and publicize Translation and Interpretation Services within the health system.
• Develops capital and operating budgets in conjunction with the director.
• Monitors budget, analyzes variances and takes appropriate action.
• Manages activities of employees. Facilitates training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects, trains, develops, and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.

Physical Requirements and Working Conditions:

• Must wear protective clothing (i.e., lead aprons, isolation gowns, protective eyewear) when necessary.
• Position requires travel. May be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Varies Shift (Night)

Pay Range:

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Strongly preferred:

• CITI certification for Human Subject Research if not already completed. 
• Additional training required for accessing Advocate Health electronic health records.  
• Excellent interpersonal, oral, and written communication skills. Comfortable communicating with researchers from multiple disciplines (i.e., physicians, engineers) 
• Excellent reading comprehension 
• Strong organizational skills and attention to detail 
• Familiar with data collection tools (i.e., RedCap) and experienced with Microsoft Powerpoint, Excel, and Word 
• Willing to speak on the phone with study participants  
• Comfortable with a fast-paced, rapidly evolving work environment with multiple studies happening in parallel. 
• Proactive problem solver.   

Pay Range:

******Grant Funded Position******

Support cutting-edge digital health research as a Data Collector with the Center for Remote Health Monitoring. Coordinate participant recruitment, screening, consent, and remote data collection using wearable technologies such as Oura Rings, blood pressure cuffs, and ECG patches. Assist with participant engagement, study monitoring, data reporting, mobile app registration, instructional material development, and REDCap record management while ensuring compliance with study protocols and research regulations.

EDUCATION/EXPERIENCE

• Bachelor's degree in social science, Education, or Public Health; or an equivalent combination of experience and education including training in research methodology, computerized data processing, and/or interviewing techniques.

LICENSURE, CERTIFICATION, and/or REGISTRATION

• N/A

ESSENTIAL FUNCTIONS

• Recruit Study Participants- Work with project manager to coordinate and assist with recruitment sessions to enroll study participants. 

• Collect Data – Aid in collect various forms of data including wearable sensor, activity log, video, and survey data. This includes strategizing and sending packages to participants with wearable sensors, communicating instructions, trouble-shooting technology with participants. Monitor participant adherence to protocols. 

• Collect Qualitative Data - Take detailed notes and/or lead structured interviews with study participants. 

• Manage collected data - Organize collected data (typically in RedCap), perform any required post-processing steps, and communicate data location to study staff. Communicate any adverse events to research team. 

• Data Analysis – Develop reports of participant adherence and report to research team and study Sponsors. 

• Collaboration - Work in partnership with the research team. 

• Perform other related duties as assigned or requested
  

SKILLS/QUALIFICATIONS

• Experience in a research environment Experience in department to be served

WORK ENVIRONMENT

• Clean, well lit, office environment

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.