36710 Atrium Health Behavioral Health: Davidson - Nursing Behavioral Health I/P: River BirchFull timeYes32

Scheduled hours are 4 shifts per week - 3pm-11pm (32 hours per week), every other weekend, with holiday rotation.

Pay Range:

$19.80 - $29.70

Essential Functions

• Observes, reports, and documents signs and symptoms or changes in patient behavior to charge nurse.
• Interacts with patients therapeutically.
• Assists, initiates, and participates in social and recreational activities, group therapy, patient teaching groups, and other group activities.
• Uses CPI techniques appropriately.
• Makes rounds on assigned patients at least every half hour during shift.
• Demonstrates flexibility in changing workload.
• Responds to patients with empathy, maintaining their dignity and confidentiality.
• Participates in unit-based process improvement activities.
• Participates in unit-based committees.
• May include on-call duties as requested by administration.
• All mandatory training as per facility policy.

Physical Requirements
Works in patient care area with potentially combative or self-destructive patients, including behavior control areas. Each employee has the responsibility to work in a safe manner. Work requires walking, standing, lifting, reaching, handling of charts, supplies, equipment, blood, and body fluids.

Education, Experience and Certifications

High School Diploma or GED required. Bachelor's degree preferred. Relevant patient care experience in a hospital setting preferred. Good therapeutic communication skills required. CPI certification required within 90 days of hire date. BLS required per policy guidelines.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10263 Enterprise Revenue Cycle - Sherman IL ED ArrivalPart timeNo0

Registry Various shifts. Be available to pick up during the day and also at night. Days start at 5:30am and evenings end at 2:30am. Monday-Sunday

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34537 Carolinas Medical Center - Nursing: 10L Medical ICUPart timeYes24

Sat/Sun 7A-7P

Pay Range:

$21.85 - $32.80

Essential Functions

• Provides guests with assistance throughout the facility: directions, patient locations, location of hospital amenities.
• Communicates in a courteous and effective manners; ensures the information is communicated in a clear and precise manner while confirming the guests understanding of the information provided; listen to complaints with a calm, composed and positive demeanor.
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service; responds promptly to patient, family and staff requests; assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs; may include services for patients and families under the Americans with Disabilities Act (ADA) and those with limited English proficiency (LEP); considers and utilizes the most cost-effective measures to meet these needs and improved customer service.
• Supervises waiting rooms as requested; Maintains knowledge of the location of family members and facilitates communication between the family and healthcare professionals; assists the family in locating the patient as he/she moves through the healthcare system; communicates condition reports to callers per departmental policy; maintains a clean and safe environment in the family waiting areas by utilizing Environmental and Security Services.
• Responds as directed to all emergency, crisis and disaster situations.
• Maintains appropriate training related to Service Excellence and Performance Improvement Initiatives.
• Collects data and documentation that assists in the identification of areas needing improved customer service. Assists leaders with recommendations to change facility and departmental policies and procedures.
• Accurately records and submits all documentation/statistical reports for services provided to patients and families; includes transportation vouchers, bus passes, emergency clothing.
• Assists leaders with the ongoing evaluation of the Guest Relations Program, customer satisfaction, development of personal and departmental educational plans and quality management guidelines.
• Maintains close communication with the Guest Relations Manager regarding the Guest Relations Department and problem areas; requests assistance as needed from the Guest Relations Manager and Supervisors for additional personnel or resources.
• Performs notarizations for Healthcare Power of Attorney, Living Wills and any other pertinent healthcare document as appropriate following applicable state Notary Laws and Regulations.

Physical Requirements
Work requires walking, sitting, lifting and reaching. May come in contact with patients, families and their personal belongings including those contaminated with infectious and blood-borne pathogens. Must lift a minimum of 50-lbs. for moving and lifting patients in/out of wheelchairs. Must have the ability to clearly communicate in English. Intact sense of sight and hearing is required. Must be able to be mobile within the entire healthcare provider system.

Educational Experience
High School diploma or equivalent required. Bachelor's degree preferred. Experience in healthcare and/or customer service preferred. Equivalent combination of education and experience will be considered.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34141 IL Hospice Divisional - Nursing: SCT (Supportive Care Team)Full timeYes36

Block scheduling:

Week 1-Wednesday, Thursday, Saturday

Week 2-Sunday, Wednesday, Friday

Rotating holiday track, 12-hour shifts 8p-8a

Territory includes but not limited to: Bridgeview, Broadview, Sugar Grove, Frankfort, Plainfield

Pay Range:

$35.50 - $53.25

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02330 AMG Sheboygan - PodiatryPart timeYes23

• Tuesday & Thursday: 7:30am - 5pm
• Wednesday: 7:30am - 12:30pm

Pay Range:

$19.80 - $29.70

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

 

We’re Looking For:

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult caller/customers/patients.

What You’ll Do:

Schedule: Tuesday & Thursday: 7:30am - 5pm and Wednesday: 7:30am - 12:30pm

 

As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. 

As a key member of the ambulatory care team, you will:

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

About This Location:

At Aurora Podiatry in Sheboygan, WI, our podiatrists diagnose and treat a range of foot, ankle and lower leg problems. If you’re dealing with pain while walking, heel pain or ankle weakness, or if you’re experiencing other foot and ankle symptoms, our team of podiatry specialists can help. Our street address is 2414 Kohler Memorial Dr., Sheboygan, WI. When you’re looking for an expert foot doctor close to home, visit us in Sheboygan, WI.

From common problems like bunions and ingrown toenails to more complex conditions such as fractures, arthritis and diabetic foot complications, our podiatry team is ready to help. As experts in foot, ankle and lower leg care, we collaborate closely with orthopedic specialists to ensure comprehensive care. We offer conservative treatments, including custom orthotics, physical therapy and rehabilitation, along with the most advanced surgical techniques and technologies available. We’ll also help you avoid future issues by offering guidance on proper foot and ankle care.

 

 

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions:

• Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
• Exposure to ill patients.
• Ability to work under stressful conditions with demanding customers.
• Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
  

Ready to Take the Next Step:

Apply Now!

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10260 Enterprise Revenue Cycle - Lutheran General IL ED ArrivalFull timeYes40

Shift hours will be 2pm-1030pm with weekend rotations (once every 3rd week). Supervisor will be required to be on call. On call is shared amongst the entire leadership team.

Pay Range:

$28.55 - $42.85

Major Responsibilities:

• Assists Manager, Director, AVP in meeting performance goals and standards established for Patient Access Departments.   
• Assist Manager in training of all registrars in all areas of patient access.  
• Provides guidance and feedback on employee performance through rounding, auditing and screening of registration work and various computer reports.  
• Registers and pre-registers patients as necessary to support the team.  
• Assist Manager with the appropriate staffing of Patient Access areas.  
• Assist Manager with completion of performance appraisals prior to due date.  
• Reviews and assures that employee time is recorded accurately per Advocate policy.  
• Assists manager in keeping current a departmental record (attendance and counseling sheets) on each employee which shall include:  
  • PTO's  
  • Absent and tardy occurrences  
  • Disciplinary actions and other counseling sessions  
  • Commendable actions and incidents in support of the department and Atrium  
• Assures that all employees attend appropriate mandatory classes annually. Documents attendance on all mandatory and employee development classes attended, and dates of each.  
• Represents Patient Access and Patient Financial Services at designated facility on operational issues.   
• Responsible for daily cash management and valuables function to include daily and weekly audits as appropriate for the facility.  
• Produces various reports and feedback to manager.  
• Interacts on as needed basis with other Atrium departments which may be impacted by the Patient Access process.  
• Promotes a positive hospital image to patients, visitors and physicians by adhering to the Atrium Core Values of Caring, Commitment, Integrity and Teamwork.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Diploma or equivalent 

Experience Required:

• ​​Background in patient access and health insurance is required.  Experience in healthcare billing, follow-up, and certification is preferred.   
• Excellent communication skills and attention to detail are essential. 1-3 years of supervisory experience is preferred.   

Knowledge, Skills & Abilities Required:

• Must also demonstrate knowledge of the principles of growth and development and possess the ability to respond to age specific issues and data reflective of the patient’s status.   
• Employee must be knowledgeable regarding current government and state regulations (including Medicare, Medicaid, and Tricare regulations) and able to modify procedures accordingly in order to maintain compliance.  Employee must also be knowledgeable of the differing applications of these regulations in each facility 
• development, ability in interpersonal communications and sensitivity to teammate needs. ​​  

Physical Requirements and Working Conditions:

• Must be able to push a patient in a wheelchair and maneuver it through areas including doors, up and down ramps and elevators. Must be able to respond quickly to medical stats and emergencies occurring in Patient Access areas through physical support (i.e. escorting sick patients, rapid processing of accounts, labels and armbands).  
• This position spends a great deal of the day working from area to area and employee may be required to lift 20-50 pounds occasionally.  
• Work is performed in an open office with some partitioned areas. Most work is performed at a desk using telephone and computer entry. Work is subject to heavy volume and frequent interruptions either by phone or by other employees. Each employee has the responsibility to work in a safe manner.  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

37501 Davie Medical Center - Acute Care RehabilitationFull timeYes40

Provide late coverage until 7pm 2-3 days a week. Works one weekend a month. Cross coverage to Outpatient is a bonus but not required.

Pay Range:

$38.20 - $57.30

What You'll Need:

• Licensed to practice Physical Therapy in the State of North Carolina with current licensure, active member of APTA encouraged, but not required.
• Bachelor of Science degree from an accredited physical therapy school required
• CPR certification required every two years.

What You'll Do:

• Provides patient care assessment and treatment. Ensures patient evaluations and treatments are comprehensive, functional and according to the Standard of Practice. Provides sound professional judgment in interpreting the evaluation results and establishing an acceptable treatment plan with realistic goals.
• Maintains accurate patient documentation. Completes written patient evaluations, progress notes, and discharge notes per policy. Ensures accurate and timely documentation of patient/family education, charges and departmental statistics, and ICD-9 codes as appropriate.
• Meets department financial and productivity standards. Understands the budgeted expectations. Maintains productivity standards. Adjusts individual schedules to meet the needs of the patient and department.
• Participates in process management to optimize quality and efficiency of services. Identifies quality and operational opportunities.
• Promotes professional development and education of other health care workers and provides representation on committees. Conducts in-service training programs to provide state-of-the-art information to health care workers and enhances safety.
• Supervises physical therapy and physical therapy assistant students to develop their clinical skills and ensure the delivery of quality patient care.
• Communicates in a professional and timely manner with patients, physicians, staff, and all external customers.
• Provides appropriate patient care in accordance with age/developmental guidelines. Demonstrates age/developmentally specific knowledge, skills, and abilities for the patients served.
• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

37503 Atrium Health Union - Outpatient RehabilitationPart timeNo0

This is a PRN position that will help support the offices of Union, Anson, Matthews and Indian Trail during the hours of 7:00am-6:00pm Monday-Friday.

Pay Range:

$19.80 - $29.70

PRN-This is a PRN position that will help support the offices of Union, Anson, Matthews and Indian Trail during the hours of 7:00am-6:00pm Monday-Friday.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

34102 Enterprise Corporate - Nursing Float PoolFull timeYes40

The Resource RN position supporting the Greater Charlotte Market's Medical Group requires floating to facilities within the Center City, Southern or Western Zones.

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing.  Two years of service line specific RN experience preferred.

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

04083 AMG Christ - Critical Care: NeuroIntensivistPart timeNo0

PRN Neuro Critical Care APP (NP/PA)

 

Advocate Christ Medical Center | Oak Lawn, Illinois

Advocate Christ Medical Center is seeking a PRN Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) to join our Neuro Critical Care team. This role provides the opportunity to care for a high-acuity patient population within a nationally recognized comprehensive stroke and neuroscience program while working alongside a collaborative team of neurointensivists, APPs, nurses, and multidisciplinary specialists.

 

Position Highlights

• PRN opportunity within a dedicated Neuro Critical Care program
• Night shift coverage: 7:00 PM - 7:00 AM
• Weekend availability preferred
• Minimum commitment of two shifts per month to maintain PRN status
• Work collaboratively with Neurointensivists and interdisciplinary care teams
• Manage complex neurologic and neurosurgical critical care patients in a fast-paced ICU environment

 

Patient Population

• Acute ischemic and hemorrhagic stroke
• Subarachnoid hemorrhage
• Traumatic brain injury
• Status epilepticus
• Neuromuscular respiratory failure
• Intracranial hemorrhage
• Post-operative neurosurgical patients
• Other critically ill neurologic patient populations

 

Responsibilities

• Perform comprehensive assessments and daily management of critically ill neuro patients
• Develop and implement evidence-based treatment plans
• Participate in admissions, consultations, and multidisciplinary rounds
• Order, interpret, and manage diagnostic testing and treatment plans
• Perform bedside procedures consistent with training and credentialing
• Collaborate closely with attending physicians, nursing staff, pharmacists, therapists, and consulting services
• Provide timely communication to patients and families regarding care plans and clinical status
• Ensure accurate and timely documentation within the electronic medical record

Pay Range:

$54.90 - $82.35

MAJOR RESPONSIBILITIES

Clinical responsibilities:

Assesses, diagnoses, and determines/alters treatment and management plans appropriate for age, acuity and clinical condition. This includes ordering, performing, and interpreting appropriate diagnostic studies and prescription of pharmacologic and non-pharmacologic interventions and therapies.

Manages conditions based on clinical indication, evidence-based care, cost effectiveness, and assessment of risks/benefits and alternatives.

Provides health promotion, disease prevention and disease management counseling and education of patients and families.

Manages patients as part of an interdisciplinary team and within scope of practice. Seeks physician or other healthcare team member consultation or referrals as appropriate. Escalates need for more emergent or specialized care when necessary.

Maintains accurate, complete, concise, and timely documentation in the electronic medical record. Substantiates and submits professional services consistent with compliant coding and billing practices.

Facilitates consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies.

Performs office or hospital procedures in accordance with specialty practice, competency and granted privileges (where applicable).

Other responsibilities:

Participates in quality, safety, and peer review initiatives/performance activities, organizational and/or departmental meetings and committees, peer review, and workgroups as necessary.

Participates in education and/or onboarding of new team members, students, and other health care professionals.

Seeks experiences to maintain and develop clinical and professional skills and advance the profession within and outside of the organization.

Maintains standards of productivity, access, face-to-face time, and quality metrics to ensure optimal, safe and timely patient care delivery.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: ​

Active RN, and APRN/APRN-FPA/APNP or other APRN license(s) in state(s) of practice, Actie PA- C License AND

Active national board certification in area of clinical practice and populations served, AND

Active DEA registration prior to hire, AND

If Illinois practice: active Illinois Controlled Substance License prior to hire, AND

Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire

Education Required: ​ Master's or Doctoral degree from an accredited Nurse Practitioner program

• Acute Care Nurse Practitioner certification required
• Current Illinois NP licensure or eligibility

Physician Assistant

• Graduate of an accredited Physician Assistant program
• NCCPA certification required
• Current Illinois PA licensure or eligibility

Experience Required: APP practicing experience is required for consideration. Please note that an FNP certification does not meet the qualifications for this role. Nurse Practitioner candidates must hold an Acute Care certification.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Demonstrated high level of clinical proficiency, and excellent decision-making skills.

Demonstrated ability to work independently and as an effective member of a health care team.

Demonstrated ability to adapt to evolving technology and proficiency with the electronic medical record.

Excellent communication skills. Ability to effectively collaborate with and establish/build relationships with others.

Proven organizational skills and ability to prioritize effectively.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday.

Must have functional speech, vision, touch, and hearing.

Must be able to:

Lift up to 50 lbs from floor to waist.

Lift up to 20 lbs over the head.

Carry up to 40 lbs a reasonable distance.

Operate all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Part timeNo0

Variable - PRN, as needed

Pay Range:

$42.00 - $42.00

Interested in being considered? Please apply, and a Talent acquisition team member will contact you regarding the next steps via email or phone. Feel free to share this opportunity with others that may be interested as well and visit our careers page: https://careers.atriumhealth.org/search/radiology-services/jobs

At Atrium Health Lake Norman our team is collaborative, inclusive, and patient-centered. Our culture is built on a foundation of trust, shared accountability, and psychological safety. We value clear communication, integrity, and innovation while fostering empathy, respect, and a shared sense of purpose. Leadership sets the tone with a growth mindset and critical thinking. Leaders empower teams, embrace change, and champion excellence. Teammates lift each other up, value relationships within and across disciplines, and share pride in delivering safe top-quality care. It is a culture of ownership, celebration, and belonging, where people are inspired to thrive, grow together, and have fun! 

Atrium Health Lake Norman is a state-of-the-art health care campus offering high-quality health care to Lake Norman and the surrounding area.

It includes an acute care hospital, emergency department and specialty care center, all wrapped into one convenient location at the intersection of Westmoreland Road and US 21 (Statesville Road) in Cornelius, NC. Atrium Health Lake Norman strives to deliver unrivaled clinical care, the highest level of support and a patient-first experience, in an environment designed for wellness.

Built in serene shades of brown and green and nestled just a couple of miles from the shoreline, the campus is the center of our care in the Lake Norman region.

Hospital and Emergency Care

The 171,000-square-foot hospital is the heart of Atrium Health Lake Norman. It features:

• 55 patient care beds, including 12 dedicated women’s and children’s care beds
• 8-room emergency department open 24/7
• 3 operating rooms, including a cesarean (C-section) delivery room
• 2 newborn nursery stations
• 2 triage rooms
• 1 procedure room
• Imaging services, including MRI, CT scan, X-ray, ultrasound and more
• Laboratory services

Whether you’re having a baby, undergoing surgery or need emergency care at any hour of the day or night, our expert physicians, nurses and support staff will be by your side.

Check out this video if interested in learning more about the benefits of joining our facilities:  Atrium Health Radiology – Live Meaningfully - YouTube

Job Summary

The MRI Technologist I perform procedures in accordance with departmental protocols and standards.  Operates MRI Scanners and associated equipment with a high level of proficiency.  This equipment includes scanner, post processing stations/programs, IV contrast injectors, O2 and suction equipment, patient transport and patient monitoring equipment.

Essential Functions

• Examines requests and verifies orders on each assigned patient.  Refers and questions orders to the Radiologist before performing exam.  Contacts ordering provider when there are discrepancies. 
• Properly identify (Using two patient identifiers) and assist patients while offering a brief explanation of the procedures.  Prepares patients for the procedure with a full explanation and documents on appropriate worksheets.
• Interviews patients for a complete medical history.  Reviews in-patients, ER, and outpatients EMR’s to obtain pertinent clinical history.  Records medical history on requisitions.  Correlates other test results and laboratory data with exam being performed. 
• Assumes responsibility for the exam from beginning of exam until completion of dictated results.
• Prepares and administers IV contrast according to departmental protocols. On request, records contrast type and amount. 
• Evaluates technical quality of images and consults with a Radiologist if needed.  Recognizes abnormal anatomy and processes any additional, reconstructed images, and/or measurements as instructed.
• Performs basic patient care functions.  Informs appropriate nursing personnel of any changes in the patient’s condition.  Initiates life support measures for patients when necessary.  Assists in “code blue” procedures during medical emergencies. 
• Performs MRI scanning and assists Physicians/PA during invasive procedures.  Practices proper sterile technique in the preparation of necessary supplies.  Performs all invasive procedures in accordance with bloodborne pathogens, isolation, and infection control policies and procedures.
• Is authorized to obtain medication or contrast material as directed for administration by a licensed practitioner.
• Practices principle of radiation safety for self, employees, patients and family members.  Follows appropriate radiation safety standards
• Reports malfunctioning equipment to the department director/manager/supervisor and clinical engineering/radiology engineer.
• Maintains knowledge and skills required to work safely in an environment that can create significant exposure to bloodborne pathogens and infectious disease.
• Adheres to the hospital fire and safety procedures.  Attends all in-service classes and completes all required safety modules.
• Operates radiology computer system to include entering orders and charging procedures/supplies. Documents contrast administration in the MAR.
• Maintains assigned work area in a neat and orderly fashion.  Keeps area completely stocked.  Cleans all work areas to promote cleanliness in the workplace.
• Assists other medical personnel, such as anesthesia, when performing exams or services in conjunction with a MRI scan.
• Maintains knowledge of all MRI safety requirements for both staff and patients while in and around magnetic fields

Minimum Job Requirements 

Education, Certification / License, Work Experience 

Graduate of an institution accredited by an agency that ARRT recognizes in Radiologic or Nuclear Medicine Technology. Active enrollment in an MRI ARRT registry eligible or ARMRIT program required. MRI registry must be obtained within 1 year of hire. CPR certification required.  

Knowledge / Skills / Abilities 

Demonstrates knowledge of the principles of growth and development. Demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. 

Physical Requirements and Working Conditions 

Requires moderate to heavy physical efforts in lifting and moving patients, equipment and supplies. Occasional standing, walking, and sitting during normal operation. Frequently may be required to stretch, bend twist, squat or kneel in the daily operation of the MRI department. May be exposed to various physical conditions throughout the day such as walking on hard surfaces, climbing stairs, being near moving equipment. Required to use radiation safety guidelines to prevent exposure to ionizing radiation. 

Preferred Job Requirements 

Knowledge / Skills / Abilities 

Demonstrates knowledge of the principles of growth and development. Demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. 

DISCLAIMER 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

No0

PRN ; AS NEEDED.

Pay Range:

$34.50 - $34.50

Atrium Health University City provides a range of healthcare services in the University City, Mint Hill, North Mecklenburg and Southwest Cabarrus regions in North Carolina. For more than 25 years, we have been a healthcare leader in the community and our staff of physicians and specialists are committed to advanced care for our patients. Our team of professionals brings experience and compassion to all the patients they treat.

Interested in learning more about the benefits of joining our facilities? Check out this video:  Atrium Health Radiology – Live Meaningfully - YouTube 

Performs radiographic examinations with minimal supervision under the direction of the Radiologist. Coordinates daily activities to include performing examinations and associated clerical duties.

Major Responsibilities  

• Performs and assists with radiographic and fluoroscopic procedures.  

• Documents patient history pertaining to specific procedure on requisition submitted by physician.  

• Confirms patient identification by verbal confirmation and validating proof of identity.  

• Prepares and administers contrast media as required.  

• Consults with radiologist and other physicians as necessary.  

• Selects and operates equipment as dictated by demands of individual procedure and demonstrates correct and adequate anatomic positioning skills.  

• Maintains appropriate records as required by departmental standards.  

Minimum Job Requirements 

Education 

Graduate of an institution accredited by an agency that ARRT recognizes in Radiologic Technology.  

Certification / License 

Must be registry eligible with registry completion within 1 year of hire date. BLS required. 

Work Experience 

Knowledge / Skills / Abilities 

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. 

Physical Requirements and Working Conditions 

Requires strenuous physical effort while assisting patients from wheelchairs and stretchers. Handles equipment and monitoring supplies. Must have good oral and written communication skills to interact with patients and hospital staff. May be required to frequently stretch, bend, twist, squat or kneel in operating radiographic equipment. Must be able to use hands for power gripping, speed work and precision during manipulation of radiographic equipment and in the case of injured and diseased patients. Vision and hearing for distances of up to 10 feet is necessary. May be exposed to various physical conditions throughout the workday such as walking on hard surfaces, climbing stairs, and being near moving equipment. Able to adapt to changes in temperature and humidity. 

DISCLAIMER 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10263 Enterprise Revenue Cycle - Sherman IL ED ArrivalPart timeNo0

Registry Team member. Needs to be available Monday-Sunday between the hours of 5:30a-4p. Must be available to work minimally 32 hours a month.

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02190 GCMG Urgent Care: Mooresville - Immediate CareFull timeYes36

12-hour shifts three days a week with weekends.

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.